BEFORE THE TENANT Moves in

Once the tenant has been sourced and approved, we then visit the property and complete the entry condition report.

This report is a key tool in maintaining the property in the same condition that you have provided it to the tenant. This comprehensive inspection is supported by internal and external photos via our software.

The tenant is given a copy of this report and they have three days to go through the report and bring it back to us with anything they may disagree with.

If there is any issue that the tenant notifies our property management team of, you will be informed immediately to rectify.

By providing the tenant with a copy it gives them an opportunity to make a note on the report prior to signing and returning.

When the property is vacated this entry condition report is compared with the vacate report. The bond claim can be done based on the difference between the entry and vacating inspection reports.

PROPERTY Inspections

This is one of the most important parts of managing a property as it keeps both you and our Property Management team informed as to whether the tenant is maintaining the property and if there are any maintenance items that need attending to which could minimise more damage being done to the property if the problem is left unattended.

Inspections are conducted initially after the first six weeks of a tenant moving into the property. Following the initial ‘settled in’ inspection, we visit the property every four months.

The details of the inspection are noted with supporting photos and sent to you electronically for your perusal and record.