WHAT TRAVEL PAYMENT IS ALL ABOUT.
AirPlus Transforms Corporate Card System at BT Manchester – 24th September 2009
Gaynor Martin Global Card Manager BT
Rachel Burgess Sales Manager AirPlus UK
AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.
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Agenda
BT’s Key Objectives when looking for a Global Provider BT’s key challenges The AirPlus solutions meeting BT’s objectives Fitting into BT’s end-to-end processes Key areas of the implementation Questions and Answers
Questions & Answers AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.
WHAT TRAVEL PAYMENT IS ALL ABOUT.
When BT needed a global card provider to streamline its corporate card operations, it looked to AirPlus International for both its lodged and corporate card solutions.
AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.
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The BT Global Corporate Card Programme is diverse
AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.
Programme to extend to over 30 countries in Europe, APAC, North America, LATAM and the Middle East and Africa
Lodge cards and Corporate Cards needed in most markets
Global TMC- American Express
Multiple suppliers- Amex TMC, Accenture/Steria outsourcing, HotelScene, Hertz, Trainline, Europcar
Customised Expense Management Tool
Very large UK programme – 22,000+ cards
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BT had key aims in mind when they looked for a global card provider
Optimise the use of the card for all travel
Reduce the company risk with credit limits and abuse
Minimise time spent by employees completing expense claims
Centralise payments for certain travel sectors providing adequate MI and controls exist
Explore areas where cards can be introduced as an alternative payment method to cash or Purchase Orders
Streamline processes for better efficiency
Consolidated management information
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Agenda
BT’s key objectives when looking for a Global Provider BT’s key challenges The AirPlus solutions meeting BT’s objectives Fitting into BT’s end-to-end processes Key areas of the implementation Questions and Answers
Questions & Answers AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.
Challenges that BT Group were facing Situation at BT at the time of the project T&E in numerous countries (UK, US, Italy, France, Germany, Netherlands, Spain,etc) Different solutions in key markets Data not consolidated in one tool Misuse by travellers and some lost data BT Group risk too high as a result of misuse Processes too time consuming
Challenges faced by BT at the time of the project Reducing the global T&E budget Finding a global corporate credit card solution that supports:
payment for all travel related expenses and offers optimal usage reducing company risk to BT Group reducing time and cost by automated population of ERP systems and electronic billing
Optimising quality Global data consolidation & transparency
AirPlus solutions guaranteed BT Group: - optimised usage for all T & E expenses and minimising any risk - streamlined administration, data transparency, greater control and significant cost savings AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.
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Agenda
BT’s key objectives when looking for a Global Provider BT’s key challenges The AirPlus solutions meeting BT’s objectives Fitting into BT’s end-to-end processes Key areas of the implementation Questions and Answers
Questions & Answers AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.
AirPlus products & services chosen by BT
AirPlus
Company Account
The AirPlus Information Manager
AirPlus
AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.
Corporate Card
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The AirPlus Company Account meant BT could centrally pay for more travel and limit their exposure
A unique Lodge Card offering – based on the UATP platform, resulting in enhanced flexible data Central account for pre-trip expenditure – air, rail, car hire etc Highest quality data – up to 9 flexible reference fields Flown data from BA, LH, OS and LX Pro-rated flight data quality for all tickets Flexible electronic invoicing
Personal ID
Department
Cost Centre
Internal Account Nr
Project Number
Order Number
Accounting Unit
Departure Date
Destination
Seamless integration into ERPs such as Oracle A.I.D.A. – innovation so all LCCs, hotels and more can be billed to account AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.
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Extended acceptance with A.I.D.A. meant more could be centrally billed with the same high quality data
A.I.D.A. provides one statement for ALL transactions A.I.D.A. transactions are part of the same quality checks as all other AirPlus transactions A.I.D.A. provides the complete DBI quality of the AirPlus Company Account with up to 9 additional information fields on one invoice A.I.D.A. data is fully available in the AirPlus Information Manager (MIS) tool
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The AirPlus UK self issued Corporate Card gave BT the flexibility and control they needed Issued on the MasterCard platform giving ultimate acceptance Various liability options including Individual, Corporate and Joint and Several Various payment options including, online, UK based service centre, electronic fund transfer and direct debit Complete online administrator tool for managing complete card programme Online ‘real time’ statements and electronic billing Company embossing and branding Comprehensive insurance as standard Payment terms – up to monthly/28 days
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The Online tool gave BT the control and flexibility they needed Online Administration Tool
Ability to allocate & change limits on individual cards (temporarily or permanently) Allocate and edit Cash Profile Open / close individual cards Perform delinquency reports (under development) Produce cardholder lists and current cardholder status
Online Cardholder Tool
Access online invoices Online transactions available to view before invoicing Easy to use overview of your account activity On-line payment
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The AirPlus Information Manager offers BT global data consolidation and transparency Superior Data Quality All Travel Volumes
AirPlus Travel Data Warehouse
AirPlus Information Manager
AirPlus Company Account
AirPlus Corporate Cards
Global Data Consolidation
Other Corporate Card Providers
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AirPlus Information Manager helps BT easily identify opportunities to cut direct travel costs
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AirPlus Information Manager helps BT to easily identify opportunities to cut direct travel costs
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Agenda
BT’s key objectives when looking for a Global Provider BT’s key challenges The AirPlus solutions meeting BT’s objectives Fitting into BT’s end-to-end processes Key areas of the implementation Questions and Answers
Questions & Answers AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.
AirPlus products helped BT to manage their end-to-end process Before Trip During Trip Company Account (centrally billed)
e-Billing
Pre-trip • Air • Rail • Rental Car • Hotel (e.g MICE)
Corporate Cards
During trip •Taxi • Food & Bev. • Parking • Petrol Stations Information Manager
Finance System AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.
After Trip
Expense Report P. 19
Agenda
BT’s key objectives when looking for a Global Provider BT’s key challenges The AirPlus solutions meeting BT’s objectives Fitting into BT’s end-to-end processes Key areas of the implementation Questions and Answers
Questions & Answers AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.
Key areas of the implementation
Scoping of the Implementation Project
3 months planning, design and construction of the global project Understanding the client processes, objectives and requirements
Extensive supplier meetings and developing solid relationships A strong global mandate TMC- communication, testing, quality management Sizing a realistic Implementation Plan System Development- scoping, testing, implementation Global Communications- local market consultation and communications AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.
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WHAT TRAVEL PAYMENT IS ALL ABOUT.
Thank you Questions & Answers
Global Solutions by Airplus / August 2008
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