CitiBank

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CitiÂŽ Prepaid Services 24 September 2009

Jonathan Nixon

Director - Public Sector Card Sales, Citi

+44 (0)20 7986 4532

jonathan.nixon@citi.com

Martin Polak

Director – Boston Marks Ltd

+44 (0)161 926 2543

Martin.Polak@bostonmarks.co.uk


Citi Prepaid - Global Relationships, Local Service Enviable list of clientele - 43 of the world’s Fortune 100 companies; Rapidly increasing presence in UK Councils and Local Authorities market, 1400 programs, 60 + implementations per quarter.


Market Trends: Modernising Public Sector Services  Financials  Eliminate cash, cheques and paper vouchers  Reduce operational costs whilst increasing efficiencies

 Programme Management  Increase transparency and accountability  Improve control over operational payments  Empower beneficiaries and deliver financial inclusion  Reduce beneficiary fraud whilst increasing efficiency


Market Trends: Modernising Public Sector Services  Communication  Provide enhanced payment information  Create Improved ongoing communication

 Image  Modernise payment methods and processes  Be seen to be in the forefront of technologies

 Enhance Service to Constituency  Certain delivery of payment  Ease of payment fulfilment  Empower beneficiaries and delivers financial inclusion  Deliver the right information, at the right time & right place, every time


Product Overview: Citi Prepaid Cards Custom-designed Visa® Prepaid Card  Reloadable and reusable  Good everywhere Visa cards are accepted – Cash access at ATMs  Not a bank account or line of credit – customer can only spend up to the amount loaded on the card Administration: Enhanced Communications Portal  Customised cardholder website  Real-time account balance and transaction history (IVR/Web)  Merchant blocking  Payment/Balance notifications  Emergency card  Companion card  BACS transfer  Cashback Turnkey Solution  Custom welcome kit  Card issuance and account maintenance  Implementation communications support  24/7/365 multi-lingual customer service


Application for Prepaid Cards 

Social benefits

Asylum seekers

Pension payments

Unemployment benefits

Disability benefits

Tax credits

Child benefits

Payroll

Student loan disbursements

Catastrophe/Disaster recovery support

Travel & Entertainment

Petty cash / ad hoc purchases

Staff funding

Youth Mayor

Parking refunds

Council tax refunds

Supplier refunds


Benefits to Local Authorities and Their Beneficiaries Local Authority

Beneficiary

 Better financials – Lower cost delivery

 Faster, more flexible access to funds 24/7 – 29 million Visa locations

– Eliminate lost/stolen /uncashed cheques – Eliminate handling /securing of cash – Better auditing and transparency  Streamline operations – 100% electronic payments – Guarantee pay on-time, every time – Single electronic payment file to load cards – Instant issue cards in case of emergency – Multiple benefits paid into one card – Easier administration – Improved MIS – No investment in software or technology is required

– 1 million ATMs worldwide  Eliminate cheque encashment fees  No liability if card is lost or stolen  Greater security / Greater control  BACS transfer  “Companion card”  Cash back  Great program features – 24/7 multi-lingual customer service – Free website access – 100% funds availability


Case Study: London Borough of Lewisham UK Situation:  Weekly payments to young people between 18-21 years of age leaving care  Paid through the cash desk in Town Hall  Expensive, manual cash process  Inconvenient, ineffective and risky for beneficiaries Results:  A reloadable Citi Prepaid Card for every beneficiary  Eliminates the need for beneficiaries to travel to Town Hall each week  Helps budget, manage expenses online and eliminates risk of carrying cash  Eliminates cash from the process  Reduces payments costs by 62%


IR S C ir c u la r 2 3 0 D is c lo s u r e : C itig r o u p In c . a n d its a ffilia te s d o n o t p r o v id e ta x o r le g a l a d v ic e . A n y d is c u s s io n o f ta x m a tte r s in th e s e m a te r ia ls (i) is n o t in te n d e d o r w r itte n to b e u s e d , a n d c a n n o t b e u s e d o r r e lie d u p o n , b y y o u f o r t h e p u r p o s e o f a v o id in g a n y t a x p e n a lt ie s a n d ( ii) m a y h a v e b e e n w r it t e n in c o n n e c t io n w it h t h e " p r o m o t io n o r m a r k e t in g " o f a n y t r a n s a c t io n c o n t e m p la t e d h e r e b y ( " T r a n s a c t io n " ) . A c c o r d in g ly , y o u s h o u ld s e e k a d v ic e b a s e d o n y o u r p a r tic u la r c ir c u m s ta n c e s fr o m a n in d e p e n d e n t ta x a d v is o r. A n y t e r m s s e t f o r t h h e r e in a r e in t e n d e d f o r d is c u s s io n p u r p o s e s o n ly a n d a r e s u b je c t t o th e fin a l t e r m s a s s e t f o r t h in s e p a r a t e d e f in it iv e w r it t e n a g r e e m e n ts . T h is p r e s e n ta t io n is n o t a c o m m it m e n t t o le n d , s y n d ic a t e a f in a n c in g , u n d e r w r it e o r p u r c h a s e s e c u r it ie s , o r c o m m it c a p ita l n o r d o e s it o b lig a t e u s t o e n t e r in t o s u c h a c o m m it m e n t . N o r a r e w e a c t in g in a n y o t h e r c a p a c it y a s a f id u c ia r y t o y o u . B y a c c e p t in g t h is p r e s e n ta t io n , s u b je c t t o a p p lic a b le la w o r r e g u la t io n , y o u a g r e e t o k e e p c o n fid e n t ia l t h e e x is t e n c e o f a n d p r o p o s e d t e r m s f o r a n y T r a n s a c t io n . P r io r t o e n t e r in g in t o a n y T r a n s a c t io n , y o u s h o u ld d e t e r m in e , w it h o u t r e lia n c e u p o n u s o r o u r a ff ilia t e s , t h e e c o n o m ic r is k s a n d m e r its ( a n d in d e p e n d e n t ly d e t e r m in e t h a t y o u a r e a b le t o a s s u m e t h e s e r is k s ) a s w e ll a s th e le g a l, ta x a n d a c c o u n tin g c h a r a c t e r iz a tio n s a n d c o n s e q u e n c e s o f a n y s u c h T r a n s a c tio n . I n th is r e g a r d , b y a c c e p tin g th is p r e s e n ta tio n , y o u a c k n o w le d g e th a t ( a ) w e a r e n o t in th e b u s in e s s o f p r o v id in g ( a n d y o u a r e n o t r e ly in g o n u s f o r ) le g a l, ta x o r a c c o u n t in g a d v ic e , ( b ) t h e r e m a y b e le g a l, ta x o r a c c o u n t in g r is k s a s s o c ia t e d w it h a n y T r a n s a c t io n , ( c ) y o u s h o u ld r e c e iv e ( a n d r e ly o n ) s e p a r a te a n d q u a lif ie d le g a l, ta x a n d a c c o u n t in g a d v ic e a n d ( d ) y o u s h o u ld a p p r is e s e n io r m a n a g e m e n t in y o u r o r g a n iz a t io n a s t o s u c h le g a l, t a x a n d a c c o u n t in g a d v ic e ( a n d a n y r is k s a s s o c ia t e d w it h a n y T r a n s a c t io n ) a n d o u r d is c la im e r a s t o t h e s e m a t t e r s . B y a c c e p ta n c e o f t h e s e m a t e r ia ls , y o u a n d w e h e r e b y a g r e e th a t f r o m t h e c o m m e n c e m e n t o f d is c u s s io n s w it h r e s p e c t t o a n y T r a n s a c t io n , a n d n o t w it h s ta n d in g a n y o t h e r p r o v is io n in t h is p r e s e n ta t io n , w e h e r e b y c o n f ir m t h a t n o p a r t ic ip a n t in a n y T r a n s a c t io n s h a ll b e lim ite d fr o m d is c lo s in g th e U .S . ta x tr e a t m e n t o r U .S . ta x s tr u c tu r e o f s u c h T r a n s a c tio n . W e a r e r e q u ir e d t o o b ta in , v e r if y a n d r e c o r d c e r ta in in f o r m a t io n t h a t id e n t if ie s e a c h e n t it y t h a t e n t e r s in t o a f o r m a l b u s in e s s r e la t io n s h ip w it h u s . W e w ill a s k f o r y o u r c o m p le t e n a m e , s t r e e t a d d r e s s , a n d ta x p a y e r I D n u m b e r. W e m a y a ls o r e q u e s t c o r p o r a t e f o r m a t io n d o c u m e n ts , o r o t h e r f o r m s o f id e n tif ic a t io n , t o v e r if y in f o r m a t io n p r o v id e d . A n y p r ic e s o r le v e ls c o n ta in e d h e r e in a r e p r e lim in a r y a n d in d ic a t iv e o n ly a n d d o n o t r e p r e s e n t b id s o r o ff e r s . T h e s e in d ic a t io n s a r e p r o v id e d s o le ly f o r y o u r in f o r m a t io n a n d c o n s id e r a t io n , a r e s u b je c t t o c h a n g e a t a n y t im e w it h o u t n o t ic e a n d a r e n o t in t e n d e d a s a s o lic ita t io n w it h r e s p e c t t o t h e p u r c h a s e o r s a le o f a n y in s t r u m e n t . T h e in f o r m a t io n c o n ta in e d in t h is p r e s e n ta t io n m a y in c lu d e r e s u lts o f a n a ly s e s f r o m a q u a n t ita t iv e m o d e l w h ic h r e p r e s e n t p o t e n t ia l f u t u r e e v e n ts t h a t m a y o r m a y n o t b e r e a liz e d , a n d is n o t a c o m p le t e a n a ly s is o f e v e r y m a t e r ia l f a c t r e p r e s e n t in g a n y p r o d u c t . A n y e s t im a t e s in c lu d e d h e r e in c o n s t it u t e o u r ju d g m e n t a s o f t h e d a t e h e r e o f a n d a r e s u b je c t t o c h a n g e w it h o u t a n y n o t ic e . W e a n d /o r o u r a ff ilia t e s m a y m a k e a m a r k e t in t h e s e in s t r u m e n ts f o r o u r c u s t o m e r s a n d f o r o u r o w n a c c o u n t . A c c o r d in g ly , w e m a y h a v e a p o s it io n in a n y s u c h in s t r u m e n t a t a n y tim e . A lt h o u g h t h is m a t e r ia l m a y c o n ta in p u b lic ly a v a ila b le in f o r m a tio n a b o u t C it i c o r p o r a t e b o n d r e s e a r c h , f ix e d in c o m e s t r a t e g y o r e c o n o m ic a n d m a r k e t a n a ly s is , C it i p o lic y ( i) p r o h ib its e m p lo y e e s f r o m o ff e r in g , d ir e c t ly o r in d ir e c t ly , a f a v o r a b le o r n e g a t iv e r e s e a r c h o p in io n o r o ff e r in g t o c h a n g e a n o p in io n a s c o n s id e r a t io n o r in d u c e m e n t fo r t h e r e c e ip t o f b u s in e s s o r f o r c o m p e n s a t io n a n d ( ii) p r o h ib its a n a ly s ts fr o m b e in g c o m p e n s a t e d f o r s p e c if ic r e c o m m e n d a t io n s o r v ie w s c o n ta in e d in r e s e a r c h r e p o r ts . S o a s t o r e d u c e t h e p o t e n t ia l f o r c o n f lic t s o f in t e r e s t , a s w e ll a s t o r e d u c e a n y a p p e a r a n c e o f c o n f lic t s o f in t e r e s t , C it i h a s e n a c t e d p o lic ie s a n d p r o c e d u r e s d e s ig n e d t o lim it c o m m u n ic a tio n s b e t w e e n its in v e s t m e n t b a n k in g a n d r e s e a r c h p e r s o n n e l t o s p e c if ic a lly p r e s c r ib e d c ir c u m s ta n c e s . Š 2008 Citibank International Plc. Authorised by the Financial Services Authority. All rights reserved. Citi and Citi and Arc Design are trademarks and service marks of Citigroup Inc. or its affiliates and are used and registered throughout the world.

In January 2007, Citi released a Climate Change Position Statement, the first US financial institution to do so. As a sustainability leader in the financial sector, Citi has taken concrete steps to address this important issue of climate change by: (a) targeting $50 billion over 10 years to address global climate change: includes significant increases in investment and financing of alternative energy, clean technology, and other carbon-emission reduction activities; (b) committing to reduce GHG emissions of all Citi owned and leased properties around the world by 10% by 2011; (c) purchasing more than 52,000 MWh of green (carbon neutral) power for our operations in 2006; (d) creating Sustainable Development Investments (SDI) that makes private equity investments in renewable energy and clean technologies; (e) providing lending and investing services to clients for renewable energy development and projects; (f) producing equity research related to climate issues that helps to inform investors on risks and opportunities associated with the issue; and (g) engaging with a broad range of stakeholders on the issue of climate change to help advance understanding and solutions. Citi works with its clients in greenhouse gas intensive industries to evaluate emerging risks from climate change and, where appropriate, to mitigate those risks.

efficiency, renewable energy & mitigation


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