A QUARTERLY PUBLICATION OF PIEDMONT MEDICAL CENTER
FALL 2017
PiedmontPulse myPMC.com/pulse | 803-329-1234 | 222 S. Herlong Ave., Rock Hill, SC
GROWTH
COST
PEOPLE
QUALITY
SERVICE
Introducing the New Internal PILLARS OF EXCELLENCE
CHECK OUT OUR NEW LOOK:
I am PIEDMONT Initiative. P iedmont Medical Center is excited to launch our new, internal “I am PIEDMONT” initiative. This campaign supports each employee’s effort to be an ambassador for PMC, a place where we help our community members live healthier, happier lives. “I am PIEDMONT” is rooted in Five Pillars of Excellence – Service, Quality, People, Cost, and Growth. These pillars set the stage for success in creating experiences that personalize healthcare for each of our patients.
Under the “I am PIEDMONT” initiative, you will begin to notice more changes throughout PMC. Our new team member uniforms are one of them! Each new uniform color is described below.
E G G P L ANT PURPL E
BLACK
R OYA L B LUE
N AVY
C A RI B B EA N B LUE
PE W T E R G R AY
Rehab Services
Nurse
Unit Secretary and Nurse Tech
Respiratory Therapy and Pharmacy
Mother Baby Services
Lab and Radiology
MAKING THE RO U N D S
SURGICAL WEIGHT LOSS with Lindsey Neal.
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indsey Neal, RN had laparscopic gastric bypass roux-en-y in November 2016. Dr. Borhanian performed Lindsey’s surgery at Piedmont Medical Center. Since her surgery, Lindsey has lost 131 pounds! Now, Lindsey is the PMC Bariatric Program Coordinator and guides surgical weight loss patients through the program from start to finish. Learn more about her weight loss journey below. WHY DID YOU DECIDE TO HAVE WEIGHT LOSS SURGERY? After years of struggling with my weight and yo-yo dieting, I wanted to change my unhealthy lifestyle habits and be an active aunt for my 2 year old niece. I was tired of faking happiness and a lot of my unhappiness was due to my weight and health. HOW DID YOUR LOVED ONES REACT TO YOUR DECISION?
Lindsey Neal before gastric bypass surgery My family has been very supportive and positive along my journey. Of course they were all worried about me actually having surgery but after educating them on just how much the benefits outweighed the risks, they were more at ease.
HOW DID YOU PREPARE MENTALLY AND PHYSICALLY FOR SURGERY? I did a lot of research first! I have always been an athlete but tried to remain as active as possible even at my highest weight. I knew my body would be more prepared for an increasingly active lifestyle if I did some kind of activity while I prepared for surgery. The mental preparation is the most important! I knew I got to my highest weight because I was addicted to food and I coped with difficult times in my life by relying on food. So in preparation for a lifestyle change I went to therapy. You can’t expect to change your eating habits if you do not address what is causing you to run to food or “medicate” with food. If you don’t change that relationship with food then the surgery was for nothing because bariatric surgery is a “tool” and not a quick fix. WHY DID YOU PURSUE THE BARIATRIC COORDINATOR ROLE? My favorite part of my job as a nurse has always been education and the role as Bariatric Coordinator is all about education and interacting with people. I also knew my journey and surgery would give me unique perspective that may benefit future patients. I was in the exact same position as my patients less than a year ago. The final reason I knew this role would be a good fit for me is that it keeps me focused and accountable in my own journey. WHAT’S YOUR ADVICE TO SOMEONE ON THE FENCE ABOUT HAVING WEIGHT LOSS SURGERY? Everyone deserves a second chance but you have to want it for you! Take your life back. If you are not ready to address your issues and pursue healthy eating habits then the surgery and all the hard work getting approved for the surgery will be for nothing. This testimonial reflects the results achieved by this patient. As each case is different and must be independently evaluated and managed, actual results will vary.
For more information about Piedmont Medical Center’s surgical weight loss opportunities or to attend a free seminar, visit piedmontmedicalcenter.com/weightloss or call 844-710-6312. 2
I N TH E N EW S
PIEDMONT MEDICAL CENTER SUPPORTS Fort Mill Schools Foundation with 5 Year Grant.
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iedmont Medical Center takes pride in supporting local schools! We have committed to sponsor a 5-year, $100,000 grant benefiting the Foundation for Fort Mill Schools! This sponsorship will be used to fund smaller grants for teacher-led projects throughout the school district. The Foundation for Fort Mill Schools has a sole mission to “promote academic excellence in the Fort Mill School District.” Piedmont Medical Center is proud to have a strong presence in the Fort Mill community by being the Presenting Sponsor for the Strawberry Festival, Baxter Village Family Fun Sponsor, and the City of Tega Cay Presenting Sponsor.
CO M M U N I T Y O U T R E A C H
Piedmont Medical Center Sponsors Fort Mill Schools Grant
2017 CEREAL DRIVE RESULTS: 452 boxes of cereal and $1,245.26.
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his year, you helped us exceed our goal! Together, we collect 452 boxes of cereal and $1,245.26 during the Healthy Over Hungry Cereal Drive! All proceeds benefit Second Harvest Food Bank of the Metrolina. Thank you for raising the bar! We tried new activities including a Cereal Feel Station and a dunk tank filled with milk and cereal that four amazing volunteers were dunked in. Thank you Amy Cowart, Amy Faulkenberry, Joel Dean, and Robert White for participating in that unique adventure! Trish Feilmeier, CNO, Piedmont Medical Center (right) We’ll be counting on handing PMC’s monetary contribution to a member of you for next year’s the Second Harvest Food Bank team! cereal drive! How many boxes of cereal will you be contributing? Piedmont Medical Center leadership team members: Bradley Talbert, CEO, (left) with Trish Feilmeier, CNO. 3
Conquer stairs without knee pain. When you suffer from knee pain, even a simple staircase can feel like an insurmountable obstacle. At Piedmont Medical Center, orthopedic specialists are dedicated to one thing: you, living without pain. If you have swollen or stiff joints, you’re not alone – join us for a free seminar on how we can help you identify and treat the cause of your knee pain. Take the first step toward a life without pain. Visit PiedmontMedicalCenter.com/KneePain or call 844-710-6312 to register for a free seminar.
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Seminar Information
Our pain treatment seminars are free and open to the public. Please register online or by phone. July 12, 2017 at 6pm - Dr. Barrett Little Piedmont Medical Center - Topic: Sports Medicine August 9, 2017 at 6pm - Dr. Ronald Singer Imaging Center at Baxter Village - Topic: Hip Pain September 13, 2017 at 6pm - Dr. Ronald Singer Piedmont Medical Center - Topic: Knee Pain October 11, 2017 at 6pm - Dr. Barrett Little Imaging Center at Baxter Village - Topic: Sports Medicine November 15, 2017 at 6pm - Dr. Ronald Singer Piedmont Medical Center - Topic: Hip Pain
PIE DM O N T P R I D E
OUR MISSION: To deliver exceptional healthcare to every person we have the privilege to serve.
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MAY 2017
JUNE 2017
April Neal, RN
Melody Sumter, RN
ongratulations to our most recent Daisy Award Winners! This award for Nurses recognizes extraordinary practice by nurses who engage in the transitioning process of patients and their families as they access and migrate through the healthcare system. Extraordinary care is at the heart of this award. Individuals must demonstrate compassionate, empathetic practices in the delivery of care, considering the needs of patients, their families, and colleagues.
OUR HOSPITAL DAISY AWARD WINNERS:
Ortho/Spine
Med/Surg
We’ve received the following note about the members of the Surgical Care team.
L ET TERS
I wanted to let someone know about the wonderful care my daughter, Kelly, received during her recent hospital visit for outpatient surgery on Feb 10th. The entire staff should be commended for their excellent care. From Pre-op with Vancer to surgery with Tiffany and Emily to PACU with Susan Schweitzer and back again in One Day Surgery recovery with Vancer and Susan Stone, the care was outstanding! Dr. Crawford was also an integral part of this great patient experience – he is a very special person and a wonderful surgeon who continues to go out of his way still, weeks after her surgery, to ensure her continued success in recovering. Kelly and I wanted to personally thank Susan and Vancer especially, for their compassion and patience while she had a difficult time recovering that afternoon from the effects of anesthesia. I believe the words Kelly used to describe them as well as the rest of the staff at PMC were 'first class,’ and I agree! If I missed anyone else who was involved in my daughter's care, I apologize – you were truly appreciated! And to the entire staff at Piedmont Medical Center, I thank you wholeheartedly.
– Tish Bennett and daughter, Kelly Ballance
Share feedback about your experience: Email: pmc.feedback@tenethealth.com Attn: Marketing and Public Relations Piedmont Medical Center 222 S. Herlong Ave. Rock Hill, SC 29732 5
I N TH E N EW S
GET READY FOR THE BIG DAY with our free parental education classes.
W
hen you’re pregnant, you learn a lot about what to expect. But no matter what, you know that having your baby is only the beginning of the story. With so many specialists, and countless ways to customize your experience, Piedmont Medical Center is dedicated to making your new beginning a happy one. PMC OFFERS THE FOLLOWING MATERNITY CLASSES EVERY MONTH: • Childbirth Preparation • Infant Care • Sibling Boot Camp (for ages 3-6years) • Young Parents to Be
Visit IChoosePiedmont.com today to schedule a tour or register for one of our maternity classes.
PIEDMONT CALENDAR OF EVENTS
JULY 2017
EVENTS
CLASSES
SUPPORT GROUPS*
QUIT SMART! Smoking Cessation Counseling
TOTAL JOINT – HIP & KNEE*
BREASTFEEDING Support Group
Scheduled one-on-one, $30 for 3 sessions. Call 803-985-4651 to set up a time.
HEART HEALTH RISK ASSESSMENT*
July 20 • 7:30-10:30 am 20 20 PMC Women’s Tower Resource Center • Fasting required, no food or drink after midnight
EXPECTANT PARENTS TOUR July 22 • 1 pm
22 22 PMC Women’s Tower
PiedmontPulse NEVER MISS A BEAT... Sign up to receive the Pulse newsletters directly in your e-mail inbox! Visit myPMC.com/pulse today.
July 20 • 4 pm
20 20 PMC Women’s Tower, 3rd Floor
CHILDBIRTH PREP CLASS**
July 22 • 8 am 22 22 PMC Women’s Tower
FAMILY INFANT CARE*
July 22 • 1:30 pm 22 22 PMC Women’s Tower
SIBLING BOOT CAMP*
July 22 • 3:30 pm 22 22 PMC Women’s Tower This class is recommended for children between the ages of 3-6 years.
YOUNG PARENTS TO BE*
July 24 • 7:30 pm
24 24 PMC Women’s Tower
*Provided at no charge. **No cost for women registered to deliver at Piedmont Medical Center or $20-$50.
Every Tuesday 10-11 am PMC Women’s Tower 2nd Floor Perinatal
STROKE Support Group
July 19 • 11 am • HealthSouth
19 19 Rehabilitation Hospital
MENTAL HEALTH Support Group July 19 • 7 pm
19 19 PMC Doctors’ Dining Room BEYOND BREAST CANCER Support Group July 20 • 5:30 pm
20 20 Women’s Diagnostic Center MENDED HEARTS (CONGESTIVE HEART FAILURE) Support Group July 22 • 10 am
22 22 PMC Doctors’ Dining Room SURGICAL WEIGHT LOSS Support Group July 27 • 6 pm
27 27 PMC Women’s Tower
Registration is required for all events except for support groups. To register, please call 844-710-6312 or visit myPMC.com/events Visit myPMC.com/pulse for a listing of all current events and more details. 6
PIEDMONT CALENDAR OF EVENTS
AUGUST 2017
EVENTS
CLASSES
SUPPORT GROUPS*
QUIT SMART! Smoking Cessation Counseling
TOTAL JOINT - HIP & KNEE*
BREASTFEEDING Support Group
Scheduled one-on-one, $30 for 3 sessions. Call 803-985-4651 to set up a time.
HEART HEALTH RISK ASSESSMENT*
August 5, 17 • 7:30-10:30 am 5 17 5 PMC 17 Women’s Tower Resource Center • Fasting required, no food or drink after midnight
1
August 1 • 2 pm & 17 • 4 pm
17 1 17 PMC Women’s Tower, 3rd Floor
INFANT MASSAGE (Series of 3 classes)*
4
August 4, 11, 18 • 9 am 11 4 18 11 18 PMC Women’s Tower
August 9 • 8 pm
3
3
August 10 • 6 pm at PMC
10 10 Women’s Tower
August 3, 17 • 5:30 pm
17 3 17 Women’s Diagnostic Center August 3 • 6 pm
3PMC Doctor’s Dining Room
DIABETES Support Group
EXTENDED MAMMOGRAPHY HOURS
3
August 17 • 8 am - 8 pm
17 17 Imaging Center at Baxter Village and York Imaging Center
EXPECTANT PARENTS TOUR August 26 • 1 pm
26 26 PMC Women’s Tower
YOUNG PARENTS TO BE*
August 7 • 7:30 pm 7 7 PMC Women’s Tower
INFANT CPR*
Expectant parents and their family members can take part in this activity and familiarize themselves with the facility and its amenities so they’ll be informed and comfortable as their big day approaches.
August 1 • 7 pm
1PMC Doctors’ Dining Room
ALZHEIMER’S Support Group
SURGICAL WEIGHT LOSS PROGRAM PRE-SURGERY SEMINAR*
BACK PAIN SEMINAR*
August 1, 31 • 6 pm
31 1 31 PMC Women’s Tower
BEYOND BREAST CANCER Support Group
for a joint pain seminar to discuss possible causes and treatment solutions that may help ease your pain.
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1
9 9 Baxter Imaging Center – Join us
SURGICAL WEIGHT LOSS Support Group
PROSTATE CANCER Support Group
HIP PAIN SEMINAR*
Every Tuesday 10-11 am PMC Women’s Tower 2nd Floor Perinatal
August 30 • 6 pm 30 30 PMC Women’s Tower Auditorium Join us for a back pain seminar to discuss common and uncommon causes of back pain.
August 13 • 3 pm 13 13 PMC Women’s Tower
PRENATAL BREASTFEEDING CLASS**
August 21 • 7 pm 21 21 PMC Women’s Tower
CHILDBIRTH PREP CLASS**
August 26 • 8 am
26 26 PMC Women’s Tower
FAMILY INFANT CARE*
August 26 • 1:30 pm
26 26 PMC Women’s Tower
August 3 • 6 pm
3PMC Women’s Tower
SPINAL CORD INJURY Support Group August 15 • 6 pm
15 15 PMC Women’s Tower STROKE Support Group
August 16 • 11 am • HealthSouth
16 16 Rehabilitation Hospital
1795 Dr Frank Gaston Blvd, Rock Hill
MENTAL HEALTH Support Group August 16 • 7 pm
16 16 PMC Doctors’ Dining Room For parents of minors with mental illness/ behavioral disorders.
MENDED HEARTS (CONGESTIVE HEART FAILURE) Support Group August 19 • 10 am
19 19 PMC Doctors’ Dining Room
SIBLING BOOT CAMP*
August 26 • 3:30 pm
26 26 PMC Women’s Tower
This class is recommended for children between the ages of 3-6 years. *Provided at no charge. **No cost for women registered to deliver at Piedmont Medical Center or $20-$50.
Registration is required for all events except for support groups. To register, please call 844-710-6312 or visit myPMC.com/events 7
PIEDMONT CALENDAR OF EVENTS
SEPTEMBER 2017
EVENTS
CLASSES
SUPPORT GROUPS*
QUIT SMART! Smoking Cessation Counseling
INFANT MASSAGE (Series of 3 classes)*
BREASTFEEDING Support Group
Scheduled one-on-one, $30 for 3 sessions. Call 803-985-4651 to set up a time.
KNEE PAIN SEMINAR*
September 13 • 6 pm 13 13 PMC Women’s Tower Auditorium Join us for a joint pain seminar to discuss possible causes and treatment solutions that may help ease your pain.
1
Sept. 1, 8, 15 • 9 am
81 15 8 15 PMC Women’s Tower
TOTAL JOINT – HIP & KNEE*
5
Sept. 5 • 2 pm & 21 • 4 pm 21 5 21 PMC Women’s Tower, 3rd Floor
7
EXTENDED MAMMOGRAPHY HOURS
7
7
Expectant parents and their family members can take part in this activity and familiarize themselves with the facility and its amenities.
INFANT CPR*
September 27 • 6 pm 27 27 Baxter Imaging Center Join us for a back pain seminar to discuss common and uncommon causes of back pain.
NEVER MISS A BEAT... Sign up to receive the Pulse newsletters directly in your e-mail inbox! Visit myPMC.com/pulse today.
September 11 • 7:30 pm
11 11 PMC Women’s Tower
PRENATAL BREASTFEEDING CLASS**
September 18 • 7 pm
18 18 PMC Women’s Tower Auditorium
CHILDBIRTH PREP CLASS**
September 23 • 8 am
23 23 PMC Women’s Tower
FAMILY INFANT CARE*
PiedmontPulse
September 10 • 3 pm 10 10 PMC Women’s Tower
YOUNG PARENTS TO BE*
BACK PAIN SEMINAR*
September 7, 21 • 5:30 pm
21 7 21 Women’s Diagnostic Center September 7 • 6 pm
7PMC Doctor’s Dining Room
DIABETES Support Group
HEART HEALTH RISK ASSESSMENT*
September 23 • 1 pm
September 5, 21 • 6 pm
21 5 21 PMC Women’s Tower Auditorium
ALZHEIMER’S Support Group
September 21 • 8 am - 8 pm 21 21 Imaging Center at Baxter Village and York Imaging Center
23 23 PMC Women’s Tower
September 5 • 7 pm
5PMC Doctors’ Dining Room
BEYOND BREAST CANCER Support Group
September 14 • 6 pm at PMC 14 14 Women’s Tower
EXPECTANT PARENTS TOUR
5
5
September 21 • 7:30-10:30 am 21 21 PMC Women’s Tower Resource Center • Fasting required, no food or drink after midnight
PROSTATE CANCER Support Group
SURGICAL WEIGHT LOSS Support Group
SURGICAL WEIGHT LOSS PROGRAM PRE-SURGERY SEMINAR*
Every Tuesday 10-11 am PMC Women’s Tower 2nd Floor Perinatal
September 23 • 1:30 pm 23 23 PMC Women’s Tower
SIBLING BOOT CAMP*
September 7 • 6 pm
7PMC Women’s Tower
MENDED HEARTS (CONGESTIVE HEART FAILURE) Support Group September 16 • 10 am
16 16 PMC Doctors’ Dining Room SPINAL CORD INJURY Support Group September 19 • 6 pm
19 19 PMC Women’s Tower STROKE Support Group
Sept. 20 • 11 am • HealthSouth
20 20 Rehabilitation Hospital
1795 Dr Frank Gaston Blvd, Rock Hill
MENTAL HEALTH Support Group September 20 • 7 pm
20 20 PMC Doctors’ Dining Room For parents of minors with mental illness/ behavioral disorders.
September 23 • 3:30 pm
23 23 PMC Women’s Tower
This class is recommended for children between the ages of 3-6 years.
Registration is required for all events except for support groups. To register, please call 844-710-6312 or visit myPMC.com/events Visit myPMC.com/pulse for a listing of all current events and more details. 8