ACC:ESS January 2016

j a n u a ry 2 0 1 6

THE OFFICIAL PUBLICATION OF THE PLDT GROUP

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G N I N WIN

JANUARY2016 NEWS///////////////////////////////////////////////////////////////////////// 02 PLDT HOME, Smart subscribers can now enjoy seamless video streaming VIA Netflix 03 PLDT HOME, Smart pioneer PH’s 1st data sharing capabilities 04 Smart named best mobile operator 04 PLDT Pay Express Van brings bill payment convenience to Manila

07 FEATURES////////////////////////////////////////////////////////////////////// 07 DRIVE FOR FIVE PLDT Welcomes HOME Miss Universe 2015!

08 Third Time’s a Charm For 2015 Miss Universe Pia Wurtzbach, anything is possible 10 PLDT Infoteach Outreach wins CSR excellence award 12 A TALE OF TWO Winners Cover Story 14 Bring It On, 2016 Looking back to a year of triumphs and victories Cover Story 18 Living the sinulog moments with PLDT’s exciting new products and services

02 REGULARS///////////////////////////////////////////////////////////////// 01 From the Editor 06 Snapshots 25 The Bandwagoner 26 Life & ArtS

26 ABOUT THE COVER The year 2016 beckons with a winning start – an astounding moment, a euphoric slice of time that one wishes can last longer as he basks in the glory of victory that is rightfully his. The memory of winning lives on as it transforms, changes one’s outlook in life. “A Winning Start” cover was conceptualized by Media’s new graphic artist Archie Mangahas.

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his issue is all about winning.

We celebrate the New Year with the victorious homecoming of Miss Universe Pia AlonsoWurtzbach. Her journey to become the most beautiful woman in the universe was definitely not a walk in the park. The announcement itself was one for the books which everybody in the planet knows about already. Less known, however, was her relentless determination to reach the top. After two failed attempts for the Universe crown at Binibining Pilipinas, she tried again for the third time despite discouraging words from many people as she’s already much older compared to the other contestants.

EDITORIAL

Winning

The achievement of our very own network engineer Marjory Sy felt like winning the Miss Universe crown. Marj was awarded the Metro Ethernet Forum (MEF) Carrier Ethernet Certified Professional of the Year in Dallas, Texas. She was also nominated for Industry Person of the Year. We should celebrate this award not just because she ably represented PLDT and rose on top among the best in the world but also because she conquered a profession that’s dominated by men. This feat also came at the heels of her Cisco Certified Internetworking Expert (CCIE) certification which she earned after so many sleepless nights and hours of reading and laboratory works.

Another PLDT woman executive who assumed a leadership role in an influential international organization is PLDT Hong Kong GM Edith Gomez.

She was recently sworn as Chairman of the Board of Directors of the Philippine Hong Kong Association (PHKA). Founded in 1961, PHKA is a social and charitable organization composed of Filipino expatriates based in Hong Kong.

Various PLDT programs, and not just individuals, have been recognized in the global stage. The latest of these achievements was the Excellence Award for Best Presentation and Content for PLDT Infoteach Outreach Program led by PLDT Community Relations (ComRel) Head Evelyn del Rosario. Held in Singapore, the award was conferred at the International Conference on Education and Social Science (ICESS) organized by the International Society for Engineers and Researchers (ISER).

There are many other successes that we are celebrating in these pages. And it’s very clear that these triumphs are only made sweeter because they were earned through hard work and determination.

Here’s to a victorious 2016 to us all!

Jay-Anne R. Encarnado

ACC:ESS is published monthly

by PLDT Media Division for employees and friends. Address all communications to: The Editor-inChief, ACC:ESS, Ramon Cojuangco Building, Makati Avenue, Makati City.

Telephones 810-3190 and 8168515.

Email: jrencarnado@ pldt.com.ph http://issuu.com/ pldtmedia

Mon R. lsberto Public Affairs Head EDITORIAL Butch G. Jimenez Editor Jay-Anne R. Encarnado Editor-in-Chief Sennen F. Lacsamana Managing Editor Olive O. Barrozo Literary Editor

Adrian T. Elumba Sarah Azucena-Reodica Katrina A. Mallari Raymond C. Co Writers

Daniel G. Moratalla Jay F. Garcia Photographers Annie O. Salazar Arnel N. Samson Circulation Nonong F. Noriega Columnist

Carlo D. Gonzalez Archibald P. Marajas Graphic Design Contributors Cherry Alaban, Melvin Artugue, Jan Lester Bisco, Cyril Bonavente, Dannilyn de Castro, Raissa Buitizon, Edgar Dominic Diaz, Danny Handayan, Ferdie Lopez, Ma. Leonora Malenab, Maridel Manalang, Rebelyn Rosales, Marjory Sy, Mary Grace Sze, Monica Belle Tejada

news

PLDT HOME, Smart subscribers now enjoy seamless video streaming via

PLDT HOME Fibr, DSL, Ultera, and Smart subscribers can now access the extensive library of movies, TV shows and original content of global video streaming pioneer Netflix.

While all PLDT HOME subscribers can access Netflix using their home broadband plans, Netflix is best experienced with the powerful connection of PLDT HOME Fibr which now delivers speeds of up to 1Gbps and with plans as low as P1,899 per month, with free TVolution stick.

Netflix’s adaptive streaming feature recognizes how robust the connection is and automatically adjusts the video quality streamed to the screens. Fibr’s unique symmetrical download and upload speeds allow

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users to watch their favorite Netflix shows on high-definition and even on Ultra HD quality. Users may also opt to stream Netflix content on their HDMIready TV using the TVolution Stick whether thru browser or by downloading the app from the Microsoft Store.

Netflix users can also watch their favorite shows even outside the home with Smart’s largest broadband network in the country allowing Smart subscribers to stream Netflix content anytime and anywhere.

Smart Bro Plan 799 subscribers can connect their free 4G pocket wifi to up to ten devices with 4.5 Gb monthly data allocation while prepaid kits are available for only P1, 495 which comes with 350 mb data allocation for per month for three months.

“We recently increased the speeds of all Fibr plans while we continuously deploy more LTE sites for wider coverage in anticipation of customers’ growing appetite for bandwidth heavy apps like video streaming,” PLDT and Smart EVP and Consumer Business Group Head Ariel P. Fermin said. “The enhanced availability of Netflix in the Philippines will add to the growing range of compelling content that people can easily access through the robust and extensive fixed line and wireless networks of PLDT and Smart.”

PLDT and Smart’s digital financial unit, PayMaya Philippines (formerly Smart eMoney), presents the easiest payment solution to customers without credit cards to subscribe to Netflix using their PayMaya

mobile app which generates an instant Visa card for any mobile subscriber. Consumers can immediately use their PayMaya account after being topped up in over 15,000 reloading centers nationwide.

In addition to Netflix, PLDT HOME and Smart broadband subscribers can continue to seamlessly access other world-class entertainment options from iflix and Fox International Channels at no added cost.

Netflix is the world’s leading Internet television network with over 69 million members in over 60 countries enjoying more than 100 million hours of TV shows and movies per day, including original series, documentaries and feature films. CC:

PLDT HOME, Smart pioneer PH’s 1st data sharing capabilities PLDT and Smart have come together to offer the Philippines’ first data plan that enables subscribers to a home DSL service to share their data allocation with mobile phones of their family.

Under its new Speedster Fam Plan 1299, PLDT HOME DSL offers five times faster speeds of up to 10 megabits per second (Mbps) and a monthly data allocation of 50 gigabytes (GB).

Moreover, subscribers who upgrade their Speedster Plan with a Smart mobile plan 399 or plan 600 can share 6 GB of the 50 GB monthly data allocation to their mobile phone lines which they can use even outside the home. Customers may get up to four Smart mobile phone lines bundled with their Speedster Fam Plan all conveniently billed under one subscription.

According to PLDT and Smart EVP and Consumer Business Group Head Ariel P. Fermin, this new service takes off from the Filipino value of sharing.

“Sharing is at the core of every Filipino family.

We share everything, from food to stories, and memories, and now, data connectivity,” he said.

He added that, “Now, more than ever, the strongest connections truly begin at home.

With this unrivaled and powerful convergence of the country’s number one broadband provider, PLDT HOME; and the undisputed leader in

mobile services, Smart, we are going beyond the home and enriching mobile experiences of our subscribers.

It’s certainly not just about the shared gigabytes but we humanize technology by empowering our customers to live their digitally driven lives to the fullest and strengthen the connections they have with their loved ones despite physical distance through the power of digital and mobile technology.”

PLDT HOME’s launch of the new Speedster Fam Plan 1299 comes at the heels of its groundbreaking partnerships last year that enriched the digital lifestyles of its over 70 million subscribers combined. For worldclass entertainment

NOW MORE THAN EVER, THE STRONGEST CONNECTIONS truly begin at home. With this unrivaled and powerful convergence of the country’s number one broadband provider, PLDT HOME; and the undisputed leader in mobile services, Smart, we are going beyond the home and enriching mobile experiences of our subscribers. content, the two industry leaders teamed up with iflix and Fox International Channels as well as with online business game changers Uber, Zalora, foodpanda and AirBnB to complement the lifestyle needs of their subscribers. PLDT HOME also launched the country’s first 1Gbps plan and partnered with technology leaders Intel and Microsoft to level up the pioneering over-the-

top device TVolution Stick.

The PLDT Group’s robust and resilient fixed and wireless networks, with the country’s most extensive fiber optic footprint that spans over 100,000 kilometers, enables PLDT HOME and Smart to offer reliable broadband services that power Filipinos’ connected homes and digital lifestyles. CC:

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Smart named best mobile operator anew by int’l body For the second straight year, Smart Communications was named Best Mobile Operator in the prestigious World Communication Awards (WCA), an annual recognition program for innovation and outstanding performance in the global telecommunications industry.

In a ceremony held recently in London, Smart bagged the coveted prize over Australian company Telstra and Middle Eastern operator Ooredoo.

Last year, Smart won in the invitation-only category over six other finalists, including Globe Telecom and Turkcell.

The WCA is organized annually by Londonbased industry publication Total Telecom.

In naming Smart best mobile operator, the WCA recognized the company’s ability to “develop its business by moving into new areas or through service innovation.”

Powered by its strengthened digital strategy which focuses

on new mobile data offers and digital partnerships, Smart posted an all-time high growth for its mobile data and broadband businesses in the first nine months of 2015.

Combined revenues reached P15.6 billion, aided by a 139% upsurge in mobile data usage within the network.

Smart recently forged partnerships with leading global digital technology companies like Uber and Airbnb, and with entertainment companies like iflix, FOX, MCA Music, and Sony Music.

It introduced a slew of

digital offers under the “Smart Life” campaign, which gives Filipinos the best of entertainment, convenience, urban comforts, and peace of mind wherever they go.

These new partnerships are tied into a more streamlined suite of mobile data offerings, bannered by Smart’s Big Bytes 50 offer that includes 350MB of openaccess data, plus 600MB of additional data for iflix, FOX, and SPINNR, valid for three days. Cyril Bonavente, Smart Public Affairs

PLDT Pay Express Van

brings bill payment convenience to Manila customers PLDT is again revolutionizing customer experience with the Manila launch of the PLDT Pay Express Van. Fresh from the positive reception of its pilot launch in Cebu, PLDT now brings the convenience of a mobile payment center to its Manila subscribers.

PLDT Pay Express Van is a joint initiative between PLDT and Customer Frontline Solutions (CFS), a subsidiary of Meralco and Bayad Center.

A first in the industry, the Pay Express Van is a sales and service center (SSC) on wheels where the customary cashiering system found in a payment center is fitted into a mobile truck. Manned by three cashiers ready to process transactions, the setup triples the number of

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cashiers available during days when the volume of paying customers is high serving as an SSC extension.

With more cashiers, payment queues and processing times are shortened, making for a better customer experience. On average, transactions in the Pay Express Van are done in two to three minutes.

Moreover, multiple PLDT accounts for HOME, Alpha and SME may be processed as well.

“PLDT is dedicated to providing excellent service to our customers.

We constantly think of ways on how we can give them the best service and the best experience at all times,” said Jonel M. Ladaban, PLDT vicepresident and head of

Shown here are, from left: PLDT VP and Head of Credit and Collection Management Jonel Ladaban, PLDT HOME Operations Head Ren Ren Reyes, FVP and Head of Consumer Credit and Business System Management Ricky Sison, Pasay Parañaque Customer Service Operations Zone Head Sonny Embuscado, Head of Consumer Business and EVP Ariel Fermin and Bayad Center SVP and Chief Operating Officer Pit Quevedo.

credit and collection management.

“With PLDT Pay Express Van we are able to supplement the number of available cashiers when customers need it most. We understand our customer’s busy schedules and how time consuming bills payment can be. We want to lessen the time it takes them to transact with this invaluable service,” Ladaban added.

The PLDT Pay Express Van will be posted in

Pasig and Pasay SSCs, the two branches with the highest number of customer traffic during peak dates. At its initial rollout, the mobile truck will be stationed in Pasay until February 5 and will operate in Pasig by February 8. From then, it will be stationed in turn between the PLDT SSC Pasig branch along Bagong Ilog every 1st to the 14th of the month and the PLDT SSC Pasay branch along Harrison every 15th to the 30th of the month. CC:

PLDT Global provides online bills payment for OFWs PLDT Global Corp. (PGC), and its subsidiary PLDT Online Inc. have recently partnered with Bayad Center to enable online bills payments for overseas Filipinos worldwide.

This partnership empowers Pinoys abroad to securely and conveniently manage and process their payables back home through an easy to use web-based payment facility. Among the accredited biller companies of Bayad Center are Meralco, Maynilad, Visayan Electric Company, Davao Light, PLDT, Bayantel, Digitel, Smart, Cignal, Manila Water, Laguna Water District, PAG-IBIG Fund and more. Around 200 billers will be

Shown at the signing of the new partnership agreement between PLDT Global Corporation, with its subsidiary PLDT Online Inc., and Bayad Center are, from left: PLDT International & Carrier Business Head and PLDT Global President & CEO Alex O. Caeg, PLDT EVP and Head of Enterprise and International & Carrier Business and ePLDT President and CEO Eric Alberto, Bayad Center President and CEO Manny Tuason, and Bayad Center COO Pit Quevedo.

available soon, including other provincial electric and water companies, real estate developers, health insurance and financial institutions, schools and universities, and government agencies.

“We are relentless in our pursuit of improving the lives of our overseas Filipinos, and this partnership will now allow them to directly and securely settle their

typical family bills over the internet, which is very similar to how they did before – as if they never left home,” said PLDT and Smart EVP and Head of Enterprise, International, and Carrier Business, Eric Alberto.

“This Bayad Center online bills payment facility is one of the enhancements in the Smart Pinoy Store. With the addition of Bayad Center under

Smart Pinoy Store, the online portal continues to expand its offerings while cementing its leadership as a one-stop overseas Pinoy retail store,” said PGC President Alex Caeg.

The Smart Pinoy Store is an online portal that allows overseas Filipinos to buy gifts for their loved ones back at home at flexible and secure payment options. CC:

PLDT HOME launches exclusive broadband deals for Airbnb hosts PLDT HOME, together with Voyager Innovations, recently launched broadband deals with Airbnb providing subscribers a unique opportunity to earn additional income as hosts via its special Airbnb package. This exclusive deal was recently announced in a press event held in a luxury villa in Busay, Cebu City which is an Airbnb enlisted property.

According to PLDT VP and Home Marketing Director Gary Dujali, the packages are especially designed to encourage PLDT HOME subscribers to explore additional income generating opportunities as Airbnb hosts.

“As a PLDT HOME DSL subscriber, you can offer unique value-added

services to potential guests such as highspeed and portable internet connectivity and an array of multimedia entertainment options from our content partners, most notably iflix and Fox,” he said.

“Together, we are excited to revolutionize the travel scene not just in Cebu but nationwide as well.”

As an added perk of the partnership all PLDT HOME subscribers can avail of a one-time discount of P2,500 on their Airbnb bookings worth at least P8,000.

Airbnb hosts who switch to PLDT HOME’s package can avail of exclusive and compelling services.

For reliable internet within the Airbnb home, subscribers get 50 percent off on their PLDT HOME DSL subscription

The well-appointed luxury villa in Busay, Cebu, definitely offers a connected and entertaining experience for guests through PLDT HOME’s special Airbnb package.

plus a speed boost for one year along with free installation and WiFi modem. For those with guests who are onthe-go, hosts also have the option to avail of a Smart Bro Pocket WiFi, that can be brought anywhere for seamless data connection.

And for world-class entertainment, hosts may offer their guests access to thousands of blockbuster movies and hit TV series

through iflix and Fox International Channels.

Airbnb is the world’s leading communitydriven hospitality company, allowing hosts to list their home online that can be searched and rented by travelers.

Its nationwide reach continues to expand and includes Cebu, a highly visited area, which draws in thousands of visitors from all over the world. CC:

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snapshots PLDT Hong Kong general manager chairs local association EmpDev head inspires participants at youth congress PLDT EmpDev AVP Nonong Noriega was recently invited during the 6th Annual Philippine Association of National Advertisers Foundation (PANAF) Youth Congress. Noriega’s inspirational segment focused on forces and attitudinal activators that permeate the culture and how one can rise above behavioral syndromes and keep values preserved and thriving for generations to come. Shown here in a rousing moment with celebrity host Suzi Entrata-Abrera acknowledging the impact of Nonong’s message at the conclusion of his talk. PANAF is chaired by Consultant for Consumer Business for PLDT & Smart and former Vice President for HOME Marketing Support Raul Alvarez. Around 650 student delegates across the country gathered during the event.

With this year's theme billed as ‘Wholistic Me’, the learning event was structured as a three-part reflection of young life beginning with the self, followed by self-assessment and finally, the social self. Several speakers kept the audience engaged with their sharing of personal experiences and lessons learned from youth.

PLDT Hong Kong General Manager Edith G. Gomez, seated, 4th from left, was recently elected chairman of the board of directors on the Philippine Hong Kong Association (PHKA) – a social and charitable association that began in 1961 composed of Filipino expatriates based in Hong Kong, previously mostly executives of multinational companies (banks, media, airline, charitable institution, among others), now including people from all walks of life and nationalities. As an incorporated organization in Hong Kong SAR, the Philippine Association of Hong Kong serves as a forum not only for Filipinos here but also for those of other nationalities who have particular affinity to the Philippines. Its goals are to promote friendship, fellowship and understanding among members; to provide a forum for the exchange of business, professional and employment information; to engage in social, cultural and civic activities for and in behalf of the Filipino Community; and to participate in the promotion of Philippine trade, investment and tourism. The board of directors are shown here with Philippine Consul General to Hong Kong Bernardita L. Catalla , seated, 5th from left. The other directors are, seated, from left: Kissa Mcdemott, Emily V. Tobias, Leah T. Nicolas, Edith G. Gomez, Joanna M. Uson, Yan Yan Boyce and Edna Hui. Standing, same order: Stephen Go, Federico Paragas, Arnold Grospe, Tom Magno, Eric Quizon (vice-chairman and popular actor, director, producer and writer in the Philippines), Fred Valencia and Rex Aguado. Not in photo is Michael Vincent. (Source:

PAHK Independence Day Ball 2015 Souvenir Program/PAHK Board of Directors 2016)

PLDT ComRel conducts plant tour for TIP teachers, students PLDT Community Relations headed by Consultant Evelyn M. Del Rosario recently conducted a plant tour at PLDT Innolab for the teachers and students of Technological Institute of the Philippines. They are shown here with PLDT Community Relations Assistant Annie J. Ferrer, 1st row, 5th from right, facilitator during the event.

The participants were led by the school instructors Engr. Jennalyn Nicolas, 6th from right and Engr. Cherry Casuat, 7th from right.

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feature Popular singers Robert Sena, extreme left, and Jonalyn Viray, 4th from left, in a mini concert with PLDT’s Power of Five, composed of Career Management Specialist Ethel Araullo, Organization Development VP Deng Kibanoff, HOME Sales & Distribution VP Marco Borlongan, Supply Chain Category Lead Executive Liza Medina, and PLDT Group Treasurer and FVP Leo Posadas, from left, respectively.

DRIVE

FOR FIVE

PLDT welcomes HOME, Miss Universe 2015!

PLDT employees - all set to welcome HOME new Miss Universe Pia Wurtzbach.

Drive for Five event hosts - celebrity mom Donita Rose and Miss Universe 2010 fourth runner-up Venus Raj.

PLDT Chairman, President & CEO Manny V. Pangilinan, center, says the Drive for Five HOME event is a very good start for PLDT. With him are PLDT and Smart EVP and Consumer Business Group Head Ariel P. Fermin, left, and PLDT HOME Operations Head Ren Ren Reyes.

By Olive O. Barrozo

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elebrating its continuous growth for the past four years going on five, PLDT HOME held the Drive for Five event at the RCB driveway recently as PLDT employees welcomed home 2015 Miss Universe Pia Alonzo Wurtzbach.

“2015 was another great year for PLDT. We have been attaining growth for the past four years and the Drive for Five starts now,” said PLDT and Smart EVP and Consumer Business Group Head Ariel P. Fermin.

“We’re poised to deliver this year with Drive for Five, and we’re starting strong with the Smart team,” PLDT

HOME Operations Head Ren Ren Reyes added.

As the special guest in the Drive for Five event, Pia embodies the passion, commitment, dedication, and drive for success that PLDT has been achieving for the past four years going on five.

“It’s such a pleasure to be back HOME!” said the newly-crowned Miss Universe.

She said the strong internet connection played an important part in her success at the pageant: “Alam kong sa panahon ngayon, very important ang pagiging connected at hindi ako mananalo kung walang internet connection.”

PLDT Controller and Smart CFO Chaye Cabal-Revilla renders a duet with Asia’s songbird Regine Velasquez-Alcasid.

Pia has been working with PLDT HOME as its Ambassador since winning the Bb. Pilipinas title last year and she’s glad to be back, bringing home the most coveted crown: “Napakasaya ko po na nandito na ako uli, this time as Miss Universe!”

Continuing PLDT HOME’s annual tradition of celebrating the past year’s success with employees at the RCB driveway, this year’s festivity, which was streamed live to PLDT offices nationwide, also featured celebrities, topbilled by Regine Velasquez-Alcasid, Robert Sena, Jonalyn Viray, Raul Mitra and the Band, Oyo Boy Sotto, his wife Kristine Hermosa, and their daughter Ondrea Bliss. CC:

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main Photo by Ferdie Lopez, PLDT RCB FasMan

THIRD TIME’S A CHARM

For Miss Universe 2015 Pia Wurtzbach, anything is possible

By Katrina A. Mallari

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iss Philippines and PLDT HOME ambassador Pia Wurtzbach was crowned as Miss Universe 2015 last December 20 at Planet Hollywood, Las Vegas. It was undoubtedly one of the most dramatic moments in the Miss Universe history as host Steve Harvey announced the wrong name of the winner during the pageant’s coronation night.

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Nevertheless, it was still a moment that will be remembered by many – not just because of the initial setback that happened, but how, after 42 years of drought for the crown, Wurtzbach brought it back to the Philippines.

Among 80 women from different parts of the world, Wurtzbach was hailed as the top seed. But it wasn’t all glitz and glamour for Wurtzbach. Before becoming Miss Philippines and eventually,

being crowned as Miss Universe 2015, Wurtzbach joined the Binibining Pilipinas beauty pageant three times. In the first two years of her attempt for winning the crown, her efforts fell a little bit short. But Wurtzbach epitomizes third time’s a charm as she bested 33 other women and won the title of Miss Philippines 2015 to represent the country in the Miss Universe pageant.

NOW, I finally got the best Christmas gift ever – and not just for me, for my country. I’d like to say thank you to everyone who believed in my potential and those who supported me from the beginning.” .

“We could not be any prouder of our very own PLDT HOME DSL ambassadress as she embarks on this new journey after bagging the 2015 Miss Universe crown,” PLDT VP and HOME Marketing Director Gary Dujali said. “Pia has been with us throughout the year as we agressively went around the country bringing the family-sized broadband connection of HOME DSL to more Filipino homes nationwide.”

Utmost gratitude Wurtzbach expresses her utmost gratitude for this recent achievement, addressing the people who have supported her throughout her journey. “Wow. Words can’t describe how grateful I am for this.

It was quite a journey getting here with three attempts at winning Miss Philippines,” she said. “Now, I finally got the best Christmas gift ever – and not just for me, for my country.

I’d like to say thank you to everyone who believed in my potential and

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NIVERSE.CO

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those who supported me from the beginning.”

Wurtzbach’s indefatigable spirit and perseverance is an inspiration to many. It is in believing in the many possibilities of one’s dream that it is truly realized. Her journey to becoming Miss Universe 2015 exemplifies a heart that tirelessly strives to achieve something more – one that manifests the reality that indeed, anything is possible. CC:

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With three phases included in the program: the training of master trainers and training of trainers, the roll-out of training program, and the Home DSL Broadband Quiz Contest, PLDT aims to create greater possibilities of digital learning and provide maximum benefits to every individual participants.

Creating Possibilities for Knowledge Acquisition

PLDT Infoteach Outreach wins CSR excellence award

By Katrina A. Mallari

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In a span of 11 years, the program has changed the lives of 3,586 student- and teacher-graduates.”

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stablishing breakthroughs in corporate social responsibility (CSR), the PLDT Infoteach Outreach Program spearheaded by Community Relations (ComRel) recently won an Excellence Award for Best Presentation and Content. Held in Singapore, the International Conference on Education and Social Science (ICESS) was organized by the International Society for Engineers and Researchers (ISER).

PLDT ComRel Head and Consultant Evelyn M. Del Rosario collaborated with the University of the Philippines Open University (UPOU) FICS Dean Melinda Bandalaria and Emely Amoloza in showcasing internationally the continuous efforts made by PLDT and its renowned partner-agencies in implementing a program that provides opportunities for the acquisition of digital skills as a way of adapting in the 21st century teaching and learning arena.

These partner-agencies are UPOU, Department of Education (DepEd), Technical Education Skills and Development Authority (TESDA), and the local government units (LGUs) in different areas nationwide.

The paper written by Del Rosario, Bandalaria, and Amoloza was submitted by the authors to ISER to recognize in the international arena a CSR project such as the PLDT Infoteach Outreach Program that enables a nation to thrive in a technologically advanced world.

From barangay to national level Since 2004, the program has evolved from barangay to national level, initially catering to only national high school students, which started in 2006 with Netopia as one of the partneragencies.

In 2012, a teachers’ category was created to respond to the need for advanced teaching methods of national high school teachers.

Since the year marking its first implementation in 2004 until 2013, the program has produced 9,073 student and teacher graduates.

In 2014, the program has continuously reached out to different schools nationwide.

Covering 14 schools in various areas in the country this year, it has produced 4,513 student- and teacher-graduates.

In a span of 11 years, the program has changed the lives of 13,586 student- and teacher-graduates.

Tedious task Implementing a CSR project such as the PLDT Infoteach Outreach Program is a tedious task that entails commitment, effort, and hard work. With three phases included in the program: the training of master trainers and training of trainers, the roll-out of training program, and the Home DSL Broadband Quiz Contest, PLDT aims to create greater possibilities of digital learning and provide maximum benefits to every individual participants.

“PLDT has always envisioned many ways of helping and reaching out to people,” Del Rosario said. “The thirst for knowledge among the PLDT Infoteach Outreach Program participants has continuously led PLDT and its partneragencies to strive harder in providing advanced learning tools and teaching methods for the ongoing search for digital and technological innovations.”

Making a change requires a series of small steps. It begins with something small – an idea that is rooted in hope. As one takes on tiny steps towards achieving milestones, one ultimately creates a bigger picture that evidently leads to changing people’s lives. CC:

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cover story

ProdServ’s Marjory Sy delivers a speech at the Metro Ethernet Forum 2015 Excellence Awards in Dallas, Texas.

A Tale

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inning is an astounding moment.

It’s a euphoric slice of time that you wish could last longer as you bask in the delightful warmth of recognition and acclaim. It generates excitement, a fantastic flash of disbelief (OMG! is it really me? plain average me?) and transforms you into the happiest, walking-on-air human being.

The magical moment may be ephemeral but the memory of winning lives on, changing some aspects of your life, your outlook, maybe even your destiny.

Global awardee For Marjory Sy who was recently named Metro Ethernet Forum (MEF) Carrier Ethernet Certified Professional (CECP) of the Year, the first MEF CECP awardee in PLDT and the Philippines, getting the award was like winning the Miss Universe title: “I felt like I have been crowned Miss Universe 2015 that night, a great pre-emption to the Philippines’ winning the actual pageant!”

The MEF is a global industry alliance composed of nearly 220 member organizations based in 43 countries. It holds the annual MEF Excellence Awards to recognize the best services, technology,

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Fixed Network Resolution and Escalation’s Marc Edgar “Macky” Sevilla

s r e n n i W o of Tw rrozo

e O. Ba

By Oliv

professional excellence, leadership, and innovation in the global Carrier Ethernet community.

2015 was a dazzling year of achievements for Marj. “Winning the MEF CECP is one of the achievements I am most proud of, aside from passing the Cisco Certified Internetworking Expert (CCIE),” says this network engineer.

“Two achievements in one year – that’s only possible with the Lord’s guidance and grace. I am grateful for the opportunity to represent PLDT and the Philippines in the global Carrier Ethernet stage.”

Getting the CCIE, for one, involves arduous work, tons of commitment and wrought-iron determination.

Currently, there are 16 CCIEs in PLDT and six in Smart.

certifications any network engineer or IT person would aspire of achieving,” Marjory wrote in an article published in Access Magazine, December 2015. “The preparation towards achieving the CCIE dream was a journey only the strong-willed can survive. It meant personal sacrifices and reprioritization, sleepless nights and time away from home and usual daily routine, and countless hours of dedicated reading and laboratory exercises.”

Her job at the Product & Services Network & Platform Solutions (ProdServ) Division entails designing the solutions network and managing projects for the various PLDT services offered to clients. She handles mostly PLDT Alpha Enterprise Data and complex services such as Carrier Ethernet, IPVPN, Telepresence, and bilateral interconnections with other global service providers.

“The CCIE is one of the most prestigious globally-recognized

i am grateful for the opportunity to represent pldt and the philippines in the global carrier ethernet stage.

Marj is shown here with MEF Director and Chairman & AllStream President Michael Strople, P. Eng, left, and MEF President & CENX Executive Vice Chairman Nan Chen, right.

- marjory sy

Two of Macky Sevilla’s award-winning photographs – Payong Payong Point in Nasugbu, Batangas and the Mayon Volcano with the Padang Memorial Cross in the foreground.

too overpowered for words, i can only stare with admiration at the beauty of landscapes.” - macky sevilla Marj joined PLDT in 2006, her second job after completing her Bachelor of Science degree in Electronics and Communications Engineering (BS ECE) at the UST. She was a student-camper in 2003 “where I was assigned to the same team I am with right now, under the mentorship of Innovation Center Head Czar Lopez where my current team belongs.”

Prizewinning Photographs Marc Edgar Sevilla, Macky to friends and colleagues, is a telecom engineer at the Fixed Network Resolution and Escalation Division. Like Marj, he also took his on-the-job training in PLDT while still a student at the Mapua Institute of Technology. He too graduated with a BS ECE degree and joined PLDT in 2010, one of the cadet engineers hired that year.

Needless to say, her favorite subject is Math. “I love Math and any subject or course related to it. Math does not call for long memorizations as it deals more with analysis and comprehension of the given vs. the needed values.

With Math, I was trained to find the quickest way to solve a problem.”

He also passed the Cisco Certified Network Professional (CCNP), the second level in the tough ladder of certifications.

But she doesn’t spend all her waking hours thinking about the Fibonacci sequence and the Number theory. Marj’s multifaceted interests include writing poems, reading online journals, singing via online karaoke or downloadable app, dancing, playing basic guitar tunes, and cooking.

One of the prolific contributors to the Life & Arts section of Acc:ess Magazine, Marj is also the earliest to send in her poems for the monthly issues. Inspired by her “encounter with the Lord, the frustrations/ disappointments and success, the unreciprocated affections, the unexpected Miracles from Him, dreams and random thoughts,” she writes fast, taking only 15 to 30 minutes to compose a poem.

And as Marj writes about her muses, another engineer cum visual artist stirs up the photographic landscape with his mesmerizing photographs that have won awards in various nationwide photo contests.

Inspired by thought-provoking photographs, the budding photographer began to shoot during his free time. He bought his first camera with his first bonus and made it a point to take pictures regularly to practice his skills.

Joining the PLDT LENS Camera Club in 2011, Macky’s talent started to shine. His name popped up in photo contests, the images he took gained recognition. Very soon, his works became consistent winners in numerous photo tilts, including the Iconic Impressions, conducted

by Anchor Land Holding, Inc., and the Capture Digital Photo contest

by Forum Robinsons, as well as those organized by the Federation of Philippine Photographers Foundation (FPPF).

At PLDT LENS Club, he was voted Photographer of the Year for three consecutive years, from 2012 to 2014, earning for him and his riveting photographs the Hall of Fame award in 2015. He was also elected President of the Club last year.

He is currently specializing in landscape photography because nature evokes a different feeling for him: “Too overpowered for words, I can only stare with admiration at

the beauty of landscapes.” Macky relates how he shoots sunrise and sunsets which require endurance and patience in waiting for the right timing: “You have to wait for hours on end to get the perfect shot. The sun doesn’t always show itself the way you want it to.” Nature and animals, some of the most compelling subjects, are oblivious of cameras, which brings to mind another photographer in James Thurber’s story, The Secret Life of Walter Mitty, who said, “Beautiful things don’t ask for attention.”

Travelling and its unlimited opportunities for shooting invigorates him. His favorite subject, the Mayon Volcano with its majestic splendor, is overwhelming: “Iba ang experience when it comes to Mayon! Speechless ka sa sobrang ganda. It retains its beauty from all angles.”

“Photography is really absorbing and exhilarating, if you have the passion for it,” Macky says. “But your shots have to be acknowledged by other people, especially professional photographers, so you can measure your skills and continue to improve them.”

He counsels aspiring photographers to search the internet for interesting photos and get inspiration from photography experts and icons: “You can upload your shots on social media, a big tool in photography, where people can view your photos and give you feedback.” He did this, still does it, and it jumpstarted his zeal for photography.

As both Marj and Macky tell us, limitless passion, commitment, hard work, and patience pave the way to pleasant surprises: The extraordinary winning moments of our lives. And we wonder in exultant disbelief: Is this really for me? CC:

13

cover story

Looking back to a year of

triumphs and victories

F

rom powerful smashes and hard-hitting spikes to industry newbies dominating the big screen as well as the recognition of the Company’s top performers, 2015 was a year of triumphs and successes. In welcoming 2016, one inevitably looks back to the year that has ultimately inspired these winners to carry on one’s version of a triumphant streak.

Ultra-fast hitters Hailed as the 2015 Shakey’s V-League (SVL) 12 Reinforced Conference Finals Most Valuable Player (MVP) last December 6, Alyssa Valdez led the PLDT HOME Ultera Ultra-Fast Hitters

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By Katrina A. Mallari

A good start in welcoming the new year is PLDT Ultera’s sealed victory during the 2015 Shakey’s V League Reinforced Conference FInals.

Standing 7th from left, PLDT and Smart EVP, Head of Enterprise Int’l & Carrier Business, and ePLDT President and CEO Eric Alberto awards the Code A under the Innovation Category to PLDT SME Nation for their Tech Island project.

From left to right: PLDT FVP and Head of PLDT ALPHA Enterprise Jovy Hernandez, PLDT VP and Head of PLDT SME Nation Mitch Locsin, PLDT Head of SME Community Engagement & Marketing Communication Gabriel Cui, PLDT Product Specialist for SME Data Solutions Anton Ramos, PLDT Product Specialist for SME Cloud Solutions Drew Estera, PLDT Category Head for SME Data Solutions Marc Roxas, PLDT SME Marketing Services Specialist Francesca Tangco, PLDT Marketing Communications and Services Head Kareena Maclang, PLDT FVP for Enterprise Int’l & Carrier Business Cesar Enriquez, and PLDT SME Category Head for Voice and Data Solutions Enzo Tañedo..

give more championships para sa PLDT,” he said. “We’ll always epitomize iyong image ng PLDT as a good company.”

to a victory in a four-set match against the Philippine Army Lady Troopers, 25-21, 25-22, 22-25, 25-21. Scoring 22 points, Valdez played spectacularly with 17 kills, four aces, and a block.

Adding to PLDT HOME Ultera’s win was import Sareea Freeman’s 17 points and a total of 20 markers from Sue Roces and Gretchel Soltones combined. In the bestof-3 finals series, PLDT won the first game on November 28.

Winning game two of the series, PLDT sealed the victory.

Asked what more the PLDT HOME Ultera Ultra-Fast Hitters have in store for the crowd that continuously supports them, PLDT HOME Ultera coach Roger Gorayeb said that in every game, they will carry the name of PLDT with pride and honor. “We’ll try to

Maine Mendoza, one half of the Aldub phenomenon.

Acting award for Yaya Dub Maine Mendoza, a.k.a. Yaya Dub of the phenomenal love team AlDub, won the best supporting actress award in the 2015 Metro Manila Film Festival (MMFF).

The kalyeserye star starred in the MMFF entry ‘My Bebe Love’ alongside the other half of the love team AlDub, Alden Richards with veteran stars Vic Sotto and AiAi delas Alas.

Surprised yet ever so grateful, newcomer Mendoza responded to her bashers regarding her win with a humor that characterizes her persona, “Bago pa ako i-bash ng sambayanan, mauuna na ako… Bakit ako? Pero maraming

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Women’s world number one tennis player Serena Williams shares a laugh with Mark Philippoussis, her teammate on the Philippine Mavericks during last year’s IPTL games in Manila.

salamat po! Magandang umaga sa lahat!”

Mendoza is also an ambassador of numerous brands, including McDonald’s, Bench, Tide, Smart, and Talk n’ Text, among others.

Philippine Mavericks lording it at 2015 IPTL The Philippine Mavericks dominated over the UAE Royals in a 29-18 win during the 2015 International Premier Tennis League (IPTL) in Manila.

Headlining the Mavericks is currently the world’s number one women’s tennis player Serena Williams.

“So excited to be here playing for the Mavericks,” said the 34-yearold Williams, beating Serbian star Ana Ivanovic, 6-3, in the women’s singles.

Following Williams’ victory is the Mavericks’ pair of Richard Gasquet and Édouard RogerVasselin, who also garnered a 6-3 win against Tomas Berdych and Daniel Nestor in men’s doubles in the night cap.

Mark Philippoussis added to the Mavericks’ smashing victory in a

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6-2 win against Goran Ivanišević , while Milos Raonic, a rising star from Canada defeated Berdych in a 6-4 win. The win propelled the Mavericks in first place with a 2-1 record, while the Royals settled for a second place finish.

The rest of the Mavericks are composed of Jo-Wilfried Tsonga, Jarmila Gajdosova, Borna Coric, Sabine Lisicki, and Fil-Am playercoach Treat Huey.

2015 EICB Code A top performers Re-launched last year, the EICB Circle of Distinction and Excellence Awards (EICB Code A) is a discretionary rewards and recognition program aimed at encouraging and recognizing exemplary performance that goes beyond meeting expectations of the job.

EICB Code A has three major award categories namely: revenue, customer experience, and innovation. Subsidiaries/VIP Acct Mgmt. Executive Anthony Lim and Enterprise Subsidiaries & VIP Acct Mgmt. Senior Manager Dennis Donato with their team received an EICB Code A win under the Customer Experience Award Category for their work

during Pope Francis’ visit in the Philippines.

Asked about what they felt upon the recognition given to their efforts regarding the project, Lim and Donato noted the efforts of the people behind it, emphasizing how it was a success built on teamwork. “Getting an award is not easy, especially the EICB Code A,” Lim said. “Supposedly, there were more people who deserve the award – people who worked outside throughout the duration of the event. We’re only representing these people.”

“One thing about our people that is noteworthy is that while we were conducting all these, they were all very supportive,” Donato said.

Winning an EICB Code A under the Innovation award category is the PLDT SME Nation Tech Island project headed by PLDT Head of SME Community Engagement & Marketing Communication Gabby Cui. “PLDT Tech Island is the largest event for our IT community,” he said.

“It is an event in which we introduce them to all our innovative solutions.”

PLDT Category Head for SME Data Solutions Marc Roxas, who was

PLDT SME Community Engagement Head Gabby Cui discusses the vision of making PLDT Tech Island as the largest IT event of the country.

SME Trade Marketing Coordinator Marc Roxas talks about PLDT Tech Island as a game-changer in the digital industry.

also one of the key members in the Tech Island project, shares a vision of how Tech Island should be. “Every Tech Island should be a game-changer. We are all trying to change that game throughout the industry,” Roxas said.

Cui and Roxas expressed gratitude upon the recognition the Tech Island project received. With heart and hard work dedicated to the project, every effort to make the event a success was truly worth it.

“It felt really rewarding to be recognized by the EICB Code A,” Cui said. “It inspired us to make it an even better event.”

“It was very challenging at first, but if you see it through the end, it’s very fulfilling,” Roxas said. “The project was a huge collaborative effort. Everyone from our sales, technical, customer experience, events and of course marketing team helped out in this event. Everyone played a part. It really was a one big SME effort.”

With outstanding efforts and projects recognized last year, the EICB continues to pursue excellence in bringing about a great customer experience.

“Through Code A, the EICB hopes to deliver significant growth and competitive progress leveraging on social, mobility, analytics, cloud, and security on an overlay to our core connectivity resources,” PLDT VP and Head, Subs & VIP and GM, ePLDT-ABM Global Solutions Luigi Lopa said.

PLDT and Smart EVP and Head of Enterprise, International and Carrier Business and ePLDT CEO Eric Alberto emphasized the importance of Code A in fostering teamwork by encouraging more collaborative efforts towards a common goal among the different units across the organization.

“The EICB recognizes the exemplary performance of every employee and efforts based on a great collaboration, which result to significant revenues

of the Enterprise Business,” Alberto said. “By continuously encouraging them to go beyond what is expected of them, we create a greater avenue for growth and improvement in delivering the best customer experience.”

While the recognition given to the top performers of every project was rewarding, their sense of fulfillment truly came from the hard work they have put into their work; thus, enabling them to embark on a path towards reaching their highest potential.

With various achievements recognized in the past year, there is no doubt that one tirelessly exerts effort in exceeding what is expected of them. By doing more, one achieves higher standards of service, resulting to better performance and creating greater customer satisfaction.

CC:

Subsidiaries/VIP Acct Mgmt. Executive Anthony Lim, right, and Enterprise Subsidiaries & VIP Acct Mgmt. Senior Manager Dennis Donato, left, recall their experience in handling the pontiff’s visit in the Philippines.

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feature

L i v i n g t he

iting c x e ’s T D L with P m o me n t s i ce s v r e s , s t c u n ew p r o d arrozo

By Olive O. B

Y

ou have to mix with the impenetrable crowds to get the spirit of Sinulog. In there you’ll see humanity up close as they shove and inch their way to reach various destinations.

In there you’ll rub sweats with people of all ages, races, occupations – some bearing entire lechons for delivery, they too have to walk among the throngs because roads are closed to all vehicles. It’s a diverse crowd that not only watches the grand parade but goes along with it.

In Cebu, everybody seems to want to join the Sinulog festivities.

This includes the entrepreneurs – from the smallest to the largest corporations. They’re there not only to advertise their products but to celebrate with the people.

It’s a significant occasion that calls on everyone to participate and live the Sinulog moment.

And PLDT is definitely at the heart of it, enlivening the country’s most

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anticipated festival with the new PLDT HOME digital products and services that regaled scores of Sinulog revelers.

Unlimited Entertainment Showcasing PLDT’s various multimedia products and services that connect families and friends in Cebu, the PLDT HOME Entertainment Truck travelled around Cebu City from January 11 to 20. It was parked in front of the PLDT Jones Cebu business office from January 1617 to entertain hordes of visitors who experienced the remarkable features of exciting new PLDT products, services and gadgets such as the Telpad, Famcam, TVo box and stick, DSL, and Ultera.

Sinulog revelers were also treated to face painting sessions for free at the PLDT Jones.

PLDT HOME’s DSL and Telpad booths, as well as the Ultera booths were conveniently located all over Cebu City, offering

customers the Company’s latest products and services. Bluetooth speakers were given free to visitors who subscribed to any DSL, Ultera and Telpad plans.

“The HOME DSL Plans are packed with great values which Sinulog festival goers will really enjoy,” said PLDT VP and HOME Marketing Director Gary Dujali.

“We are also offering them the All-New Speedster Fam Plan 1299 which is now 5X faster, and runs at up to 10Mbps speed.”

“With the All-New Speedster Fam Plan 1299, PLDT subscribers in Cebu and the rest of the country can enjoy 50Gb monthly allowance and share 6Gb to their family members’ smartphones,” Dujali added.

Free WiFi Access To further liven up the vibrant Sinulog to the world, PLDT has provided visitors and attendees with free premium WiFi access

Regaling Sinulog visitors and merrymakers are PLDT HOME Entertainment products and services available in booths located all over Cebu City.

Shown performing for the crowds is one of the participating dance groups in the Sinulog Grand Parade.

The PLDT Cebu team with Cebu Customer Service Zone Head Bong Lintag, PLDT Public Affairs Head Mon Isberto and PLDT ComRel Head Evelyn del Rosario pose at the PLDT HOME Entertainment Truck.

at Fuente Circle and Mango Avenue, main routes of the grand parade. The free internet access has allowed guests and spectators to record the festivities on their androids, smartphones and tablets, and post live photos and updates as they happened via Twitter, Facebook, Instagram, Viber, and other social networking sites.

Indelible memories Extraordinary Sinulog celebrations cannot simply be pushed aside in one’s memory. They have to be saved and kept in one’s android and smartphone for easy access.

For these are the experiences that we will always remember, having been one of those who dared to wade in the sea of throbbing humanity at the height of the Sinulog festivities. CC:

PLDT ComRel head joins board of judges for Sinulog Queen

O

ne of the highlights of the Sinulog celebration was the coronation of the Sinulog Festival Queen, an event graced by corporate luminaries that included PLDT Community Relations Head Evelyn M. del Rosario who was a member of the pageant’s board of judges.

PLDT Community Relations Head and Consultant Evelyn M. Del Rosario, 3rd from left, at the coronation of the 2016 Sinulog Festival Queen.

“It’s always an honor for me to represent PLDT in this highly anticipated event,” del Rosario said. “PLDT has been supporting Sinulog for many years now, especially the coronation of the festival queen which features the most beautiful and talented young ladies from various Sinulog contenders from Visayas and Mindanao. Beauty and artistry are significant aspects of the festival.”

The title of Miss PLDT was awarded to Einee Shaine Erquita from the Sinanduloy Cultural Troupe of Tangub City, Misamis Occidental. Her prizes included P5,000 in cash, gift check for 6-months DSL subscription, and a PLDT trolley bag.

“PLDT ComRel is really happy to be part of this event as it supports PLDT HOME’s participation in this biggest celebration of the feast of Sto. Nino which also promotes tourism in our country,” del Rosario added.

Crowned Sinulog Festival Queen 2016 was Cynthia Magpatoc Thomalla from Placer, Masbate. Her court was composed of Marianne Hernandez from Carcar City, 1st runner-up; Ceydney Basallo, Don Sergio Memorial National High School, 2nd runner-up; Hyra Desiree Betito, Asturias, 3rd runner-up; and Reignna Azucena Mondoy, Catbalogan, 4th runner-up CC:

Miss PLDT winner Einee Shane Erquita from Sinanduloy Cultural Troupe of Tangub City, Misamis Occcidental strikes a pose.

19

Salting happily poses for the camera as he rides his new Foton van.

Paving the Way for Change

H

ailing from Pangasinan, Paciano Salting has been teaching for the last 16 years at San Jose National High School. And as luck would have had it, he was one of the raffle winners during Gabay Guro’s Grand Gathering of Teachers held in September last year at the Mall of Asia Arena. Salting drove home a Foton van, one of the event’s major prizes from Foton Philippines, a partner-company of PLDT-Smart Foundation (PSF).

With overwhelming joy, Salting expressed his gratitude to the people who made it possible for him to attend the grand gathering as well as to PLDT and Foton Philippines. “Salamat po una sa dati naming district supervisor Edwin Ampler. Siya po ang nagbook ng ticket ko,” he said. “Salamat din po kay Alex Mamaril. Siya po ang nagsama sa akin. Sa principal namin, Dr. Lodivina Zamora, kay Sir Eflido Capua, maraming salamat po.

At higit sa lahat, maraming salamat sa PLDT at sa Foton Philippines.”

When asked what he will do with the Foton van, he excitedly shared the idea of turning it into

By Katrina A. Mallari a family service. Explaining that their house is six kilometers away from the school where he teaches, he is extremely thankful for the convenience that comes from winning the Foton van.

PLDT Group Controller and Smart Chief Financial Officer June Cheryl Revilla emphasized the importance of giving every possible opportunity to the people who have helped shaped us to be the persons we are today. “This partnership is about taking that first step – giving them every opportunity that paves the way for their lives to be changed,” she said. “These teachers and mentors have given their time and effort to every individual they have come across with in their lives. Now is the time to make a difference in their lives.”

EVP for Foton Philippines Anna Maria Parado noted the second time Foton Philippines and PLDTSmart Foundation’s Gabay Guro tie-up in changing the lives of teachers nationwide. “This is the second time Foton Philippines

supported the program. Foton is a commercial vehicle brand. This means that vehicles can be used for businesses,” she said. “Aside from personal use, the car seats can be folded and used for delivery – a convenience that especially caters to various SMEs.” “It’s different from just giving a car. Now, we can think of doing something else. Owning a van can be used in many different ways. For instance, it can also be used to earn some extra income for the family,” Parado added.

Be it luck or simply a twist of fate, there are rare moments when one faces a situation that is evident in one’s favor. Paciano Salting is a lucky man, but even more so, he is one of the many teachers whose luck is well-deserved. Awarding the Foton van to Salting is a simple gesture of utmost gratitude for the many years of hard work and dedication in shaping the many lives of today’s youth. CC:

Salting and his wife, 5th and 6th from left, receive the ceremonial key from PLDT VP for Revenue and Cash Accounting Gil Garcia, PLDT Head for S&A Finance-1 Planning & Reporting Jerone Tabanera, PLDT Head for Subsidiaries and Affiliates Finance 1 Maria Christina Semira, Foton Philippines EVP Anna Maria Parado, PLDT Product Manager for Home Broadband Solutions Linette Garcia-Perez, and PLDT VP for Financial Planning Marisa Conde, from left.

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Jovial mood is evident at the session’s finale.

teamspirit Ignited with Smart-ICON Integrated Resources

I

t is possible for some people in work teams to get so engulfed by the many pressing deliverables day after day and miss out on rich interfaces that inspire unity. When this happens for some time, the burnout syndrome is certain to take its toll on morale and the punishing timelines find everyone yearning for more meaningful interpersonal connections that go beyond the needs to achieve business goals.

That is why perhaps, the Team Dynamics Workout PLDT HR-OD conducted for Smart ICON Integrated Resources was so well received. It became the long overdue learning expedition on relationships and attitudes that build momentum for solidarity and commitment. At the helm of this initiative is the Head of its group, Mike Garzon who persisted on tapping EmpDev Head Nonong Noriega and Lead Training Officer Lydia dela Merced, given the lingering impact of their past engagements with Smart CustCare two years ago.

This shot provides a towering testament to recharged drive to conquer.

place at the same time the riveting team encounters unfolded. To Garzon, there are no showstoppers to get his troops on the same page and winning mindset.

It was a major breakthrough that broke down the walls of indifference and built bridges of understanding.

Held at Smart Staff house in Tagaytay, the clamor to make this happen was such that to ensure perfect attendance, a remote site for operations was installed in the function room itself with participants taking turns in monitoring the provision of service requirements there and then to ensure continuity and that quality of work output remains uninterrupted. Yes, this took

“Teambuilding is not a one-time conduct of a session. Even more critical is what happens when we leave the structured environment. The seeds of goodwill must be nurtured. We have the guard the momentum to be able to sustain the gains,� said Noriega.

The second phase will likely happen this year. In the end, everyone is one in believing that a productive and memorable session is bound to give birth to another one. CC

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Taking the Lead

Oscar “Ren Ren” Reyes as PLDT HOME’s newest Operations Head

By Katrina A. Mallari As PLDT HOME’s new head for operations, Ren Ren Reyes believes that there are greater possibilities for PLDT to truly be the internet hub.

I

t takes excellent leadership, a great mindset, and strong strategic plans to establish a wave of change and ultimately be able to adapt to it. As PLDT HOME’s newest Operations Head, Oscar “Ren Ren” Reyes, Jr. envisions and intends to focus on three things: consumer orientation, quality of products and services, and service orientation. These three vital components are strengthened by concrete plans of action through acquisition, upgrade, and same-day service.

“Consumer orientation entails the absolute need to meet the current and future digital needs of our consumers. Furthermore, we need to be obsessed with quality because that is precisely what the consumer wants,” Reyes said. “They want quality products and quality services. And these consumers are truly becoming more and more demanding now. So, if we are able to improve our capabilities and standards, and deliver it with quality, there are greater possibilities of competing in this digital age.”

“When it comes to service orientation, we need to measure ourselves versus what the consumer expects,” Reyes added.

“We need to review all our current standards when it comes to service

22

because it’s not okay anymore to be acceptable. Our consumers need to be delighted. That’s really how we get to deliver brand love. Brand love would be measured by great service because we are a service oriented industry.”

Mixing service orientation and consumer orientation to provide quality products and services entails a visible plan of action as the Company moves into the digital age.

Reyes emphasizes on acquisition to be the first step in combining all three components.

According to Reyes, acquisition pertains to households as the focal point of business. Attempting to reach an addressable market of 18 million households, Reyes admits that it’s a long way to go. “It’s still very far off, but there’s a lot of room to grow. It’s important to take these things one step at a time,” he said.

Reyes explains that the second step involves upgrade – a continuous effort to serve and delight current consumers. As technology continues to evolve, the consumers’ demand for it increases as well. Upgrading services is a way to innovate new tools to satisfy the consumers’ need.

But more than that, Reyes points out that through the advancement of technology, there is an even larger opportunity to be able to impart

knowledge. “It is important to guide our consumers through the digital age. By imparting knowledge, we give them choices on how to consume technology and empower them to do so,” he said. “Educating them gives them the opportunity to acquire the different needs they want out of HOME – peace of mind, security, and connectedness.”

Along with the consumers’ demand for technology is a constant need for quality service.

Reyes explains that the third step includes this particular demand on the service side. “Getting as close to same-day service as much as possible is a way to truly send a message of prioritizing our consumers’ needs,” he said. “This is not something that happens overnight, but that’s the vision.”

“The future is really all about the internet-of-things. That means everything can be connected. With this idea in mind, there are greater possibilities for PLDT to truly be the hub of the internet-of-things,” he added.

Despite the responsibilities and tasks that his new position entails, Reyes draws inspiration from his parents, his wife, and kids. Through his parents, he learned to live by the values of continuous learning, excellence, integrity, hospitality, love of family and dedication to God. Being a family man, he spends quality time with his wife and kids.

“Time outside the office is primarily dedicated to the family. Weekends

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are filled accompanying them in their activities – soccer, basketball, and ballet,” he said. “When we have more time, we go out of town – preferably the beach.”

Reyes also manages to talk about a range of things – from discussing strong strategic plans to sharing simple things like the origin of his nickname – one that resulted from combining ‘r’ of Oscar and ‘en’ of Enrico, adding that his friends would say it comes from his father’s namesake. “Dahil Oscar rin pangalan ko, naging Ren Ren,” he said.

As a leader, Reyes identifies himself to be very resultsoriented. “It’s about delivery.

I like to go out in the field.

I like to be with the people, and really talk about the execution,” he said. “So, at the end of the day – that’s what delivers the results. I empower my team but I also hold them accountable at the same time.”

As he takes on the lead of becoming PLDT HOME’s Operations Head, Reyes relies on PLDT’s core values of commitment, service, and innovation as PLDT steers to greater heights, moving into the digital future. CC:

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Avail of Visa’s Visa-only promos for restaurant discounts and pre-sale concert tickets.

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In photo are, from left: PLDT Research and Innovation Technology Specialist Petronilo Arnaldo, PLDT ICT Research and Development VP Joselito Limjap, AHA Host and GMA artist Ruru Madrid, and Virtual Reality Philippines Christopher David.

I

t’s a different world out there – one that makes one feel immersed into a place that is uniquely his own. It makes a character out of him – be it, a fruit ninja, a Katniss Everdeen-like character, or a child that plays a traditional game like tumbang preso. All these are possible because of a community as innovative as Virtual Reality (VR) Philippines.

PLDT along with VR Philippines brings a game-changing technology through virtual reality.

Held recently at PLDT Innolab in Mandaluyong, the Manila Vive Jam invited participants ranging from university students to freelance and professional app developers to learn and collaborate on creating immersive VR applications and experiences using room-scale tracking and natural input technology that is made possible with the HTC Vive and StreamVR platform.

Immersive VR applications The four teams were tasked to create an app, game, or experience within a 24-hour limit.

Maximizing the time allotted in

The Manila Vive Jam Day 2 invites the public for a trial test of all four VR applications created by the teams.

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PLDT, VR Philippines bring game-changing innovation

By Katrina A. Mallari creating immersive VR applications, each team presented their creations.

A group of students from the Polytechnic University of the Philippines (PUP) presented a horrorinspired game called, “The Cabin,” while another batch of PUP students created another game called, “Shark Hunt.”

Standing from left, Madrid and David interview Kenny Thompson and Ken Apacible, the two-man team behind “Fill & Run!.”

The team of freelance VR app developers created an experience called, “Earthquake VR Stimulator,” which is set in a photo gallery, aimed to respond accordingly in an earthquake situation.

craft. “When it comes to innovation, we have to collaborate,” he said.

“PLDT Innolab is our venue for collaboration. It reaches out to different enterprises and innovators with different niche markets.”

Winning the People’s Choice Award is the VR game called, “Fill and Run!” made by professional VR app developers. The game was inspired by the idea of having to really do something with the hands in order to mimic the natural way of doing things from the real world into the virtual one.

Virtual Reality Philippines Founder Christopher David is well pleased by the event’s turnout, saying that it was a good mix of participants, allowing themselves to learn in each other’s creations. When asked about VR Philippines partnership with PLDT, David is grateful for the support that the Company has continuously given. “We are thankful for everything that PLDT has provided us – from housing our event in Innolab to providing data connectivity, it has truly helped in making this event a success.”

High hopes PLDT Research and Innovation Technology Specialist Petronilo Arnaldo talks about his high hopes for the VR community.

“We are at an age in which a game-changing innovation such as virtual reality can truly be the next pillar of technological advancements,” he said.

PLDT ICT Research and Development VP Joselito Limjap emphasizes the importance of partnerships with young aspiring start-up companies and individuals who are passionate about their

In this world, we have this lifetime to be the persons we hope to become. But in a virtual reality, we can be the many versions of ourselves we only used to dream about. Through VR Philippines, we now have avenues to always become something more. Indeed, we are taking steps towards a digital future – a leap from the imagined to the real. CC:

THE BANDWAGONER

By Nonong noriega

T he I nterplay of the

5 S enses for 2 016

I

n a strict biological line of thought, our sense of sight, smell, taste, hearing and feeling makes us enjoy life. When one of these gets impaired, we go to the doctor for remedies for they upset the quality of any experience we go through. But there are other five fine senses we need to check on that impact the way we face and realize our aspirations for the future. When they’re not in top shape, they also affect the fulfillment of destinies.

1. Sense of Adventure. It is likely that game changers will disrupt the way we operate our businesses again. If we’re too fixated on a game plan that does not provide for contingencies and sudden alteration of priorities, then we’re bound to lose steam. We have to see change not in the context of displacement or disorder but as opportunities to level up.

The digital transformation should get us all excited and open to new learnings.

In fact, do not confine ‘digital’ to technology. Or even lifestyle. It has now become a ‘state of being.’

of ultimate diversification, one’s threshold for multiple and matrix tasking should be in peak form.

Never lose sight of what needs to be done to conquer the battle.

Never lose track of the steps that lead to winning. Tighten the focus. We can’t afford to major in the minors.

3. Sense of Foresight. Strategic minds do well when they scan the arena and see where we can serve best. The sphere

growing our business, we grow theirs as well. That makes us the inevitable ally. The formidable enabler, if you will. Look ahead!

What looms in the horizon? Take charge before someone else does.

4. Sense of Humor. When the burden gets too heavy, we need to see the lighter side of things. The one who thrives is not necessarily the one who approaches work with brooding seriousness but the one who knows how to enjoy the ride and celebrate small victories on their way to the bigger ones. Lighten up!

A symbol of towering drive that attests to the troop’s sense of adventure during the team workout for HOME Customer Contact Management Center.

2. Sense of Direction. One can get lost in the shuffle in the merrymix-up of agendas. In this age

has grown so encompassing that we’re now caring for the customers of our customers! In

5. And finally, Sense of Security. This may be the most difficult to master, prone as we are to worry, stress and anxiety.

Prayer is not to be our last recourse, but our first resort. Know Who is all powerful, all knowing and ever present at all times.

The One Who can multiply bread and fish can multiply our resources, our patience, our wisdom. The dreams we have, when placed in His hands can come to pass in ways that will glorify Him.

There you have them. Go ahead – declare to one and all, “2016, I’m ready for you!” CC:

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life

arts

L

et’s start 2016 with our triumphs!

The unbelievable moments that we hope to seize more than once in our lifetime. So far, these are the highlights of our lives. The things and events that have enlivened us and still continue to inspire us to remain in the game and achieve more.

HOGWARTS Photography by Jan Lester E. Bisco, Financial Business Intelligence Warehouse (Photo taken during a family trip to Japan last year.)

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poetry | prose | artworks | photography

Home away from home

By Katrina A. Mallari, Media It is in not knowing where the real adventure begins, Where I found myself immersing in a crowd, Speaking a language I know little of Phrases uniquely stringed together,

They were then-strangers, Turning into life-long friends Creating moments, Establishing a sense of togetherness

Soft decibels of unfamiliarity, Reaching the tips of my ears Words patterned in a colorful language Standing out, infinitely

Looking back, I’ll always remember Japan To be a place I called home While I was far away from home

I am Kat. カット です。 Katto Desu.

I think Japan is a beautiful country. にほん は うつくしい くに だとおもう。 Nihon wa utsukushii kuni da to omou It is filled with wonderful memories. そこ には、すてきな おもいで と、 Soko niwa suteki na omoide to And friends I have come to love. あいする ともだち が たくさんいる。 Aisuru tomodachi ga takusan iru

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“Piaaa” Artwork By Edgar Dominic Modina Diaz, Student Trainee – Lyceum of the Philippines University

ang pagkatalo kaakibat ay panalo Ni Raissa G. Buitizon, student-trainee, First Asia Institute of Technology and Humanities - Batangas Isang hapong maulan Habang naglalakad sa kawalan Di alam san patutunguhan Nang minsang mabigo sa inaasam asam Sa dako pa roon, may isang bata Walang ginawa kundi mag-aral at mangarap Sala’t nyang buhay, di inalintana Makamtan lamang para sa kanya’y pangtawid buhay Nang minsang mapagtanto, Kanyang pangarap unti-unting nagkakabuhay Nabigyang opurtunidad, mag-aral malayo sa kinamulatan Ngunit isang pagsubok ang sa kanya’y dumating Kanyang katataga’y hinamon din Ang dating matatag at mapangarapin Ngayo’y nalugmok sa buhay na di ninais Sa paglipas ng panahon pagsubok at bigat sa buhay ang sa kanya’y nanahan Ngunit kanyang pag-asa’y nanatiling buhay, Siya’y nagsumikap walang sinayang na oras Bawat segundo, minuto kanyang pinahalagahan Kaya’t lahat ng kanyang inaasam sa buhay unti-unting nabibigyang katuparan.

Laging tandaan, sa buhay di ka magiging BETTER kundi ka naging BITTER At ang pagkatalo kaakibat ay panalo.

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O nward With A T hankful Heart

by Mary Grace O. Sze, CSSM

“M

om! It’s a beautiful day!” my daughter greeted me as I was preparing her breakfast this morning. Her emphatic declaration was amusing considering that she was just gazing at the sky and was referring to the sunrise. A petty thing some of us might think but the wonder it brings to a child’s eyes made me realize that there is nothing too small or too big that we can’t be thankful for.

Writing this article made me reflect on the year that had gone by and it made me realize that God had truly been generous with His blessings. And though I won’t be able to list it all, the Lord knows that my heart is bursting with joy and thankfulness for His gifts.

For the past year, I am grateful for having the opportunity to be a more involved parent in my daughter’s school. I am also grateful for having the time to spend with my daughter – attending “tea parties,” reading her bedtime stories and answering her never-ending Why’s.

I am thankful for being blessed with another child. And I am equally thankful that both the baby and I are safe despite going thru an oophorectomy at the onset of my second trimester of pregnancy.

I want to give thanks for having the strength and guidance to overcome the trials that came into our life. I am grateful for my husband who has always been a staunch supporter and a wonderful, wonderful father to our child.

I am grateful for learning to accept that my father was indeed gone and the pain that came with his passing is slowly easing. The memories though and his presence in our hearts will never be gone. And for that, we are eternally grateful.

I am thankful for the learnings that each day brings - be it having a positive or a negative impact in our lives. We will always be grateful if we are able to bring these lessons with us as we strive to grow morally and spiritually.

I am grateful for the gift of life – of being able to wake up each day and gaze at the marvel that is my family and the beautiful world that we live in. To still be able to feel the wind in our face, the drops of rain on our hair and the sand on our feet.

The list will go on because we will always have something that we should be thankful for. Yes, maybe it’s time to learn from a child and make sure that we do not miss the blessings that the Lord has been showering us. Let us fill our hearts with positivity and may we learn to celebrate all our victories and shortcomings because the New Year beckons and it is better welcomed with a skip in our step and a cheerful beat in our hearts. CC:

“I do”

By Tricia Blue Sixteen years ago, there was a lady Full of love and dignity For almost three decades she enjoyed her liberty But when she got married, she gained insanity

Looking back on your wedding day Everyone felt that love was in the air Romance was seen all over the place Wishing you a life showered with happiness

The union of two strangers is risky Trust and respect are necessary Once love is tested with honesty Time will tell when it’s steady

They say marriage is a piece of paper A powerful sheet that no one can bargain Explore and enjoy every phase it brings And be ready to accept when things have changed

At 29, she said “I do” Gave her heart and soul to you Raised her children with your shadow And embraced the sky with thoughts of you

There’s always a door of hope in life A second chance is waiting next in line Always believe that when hearts become one True love will come in God’s perfect time

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a walk of faith and his grace

By Marjory C. Sy, ProdServ I started the year 2015 with a clean page Letting the Lord take the center stage In humble surrender, I prayed in confidence “O Lord, guard my heart and increase my patience To do Your Will no matter what it takes To wait for Your Answers no matter how it may come my way To focus on You, to persevere and not forsake The tasks You have given, and be grateful every day.”

I let go of the pen and chose to have Him write my story As I have learned from the pain and the burns in my history Declaring that the year will be a start of something new – To pray and rely more on His Love, Mercy and Grace To rest in His Presence and seek more to see His Face Though life was an unpredictable ride through the waves of time, The Lord inspired me to take courage and have faith in His Promises.

Ten months of sleepless nights and crazy emotional rollercoaster rides With the end result not clearly in sight, I may have become insane But the good Lord guarded my heart through all the processes He impressed in me: “I will bring you through them all, My child, Trust Me as I know what is best for you. It will be worth the pain.”

His Miracles are always amazingly awesome As they are far more than my dreams and aspirations – A fulfillment of a childhood dream to visit Tokyo A realization of a career milestone deemed impossible five years ago A global recognition to years of hard work after a heart-breaking loss A changed life that is anchored on renewed dedication to serve Him more This is my 2015 in review – a walk of faith and His Grace As I look forward to a brighter and better 2016 – more of Him and less of me

“BLACK NAZARENE” Artwork by DANNY “Bimbo” HANDAYAN Tondo Sales & Service Center

A Coup Tree

By Dannilyn C. de Castro, Enterprise Service Resource Management For an unfortunate child longing for something There’s still a piece of hope residing...

For the fortunate one having everything There’s still a piece of wonder hiding...

“F

or the past years it was a wall of fears, feelings of inadequacy, doubts and insecurities. But I still go on and face life. I wake up every day with a new and renewed hope making sure that my dreams won’t just remain dreams. Like you, I struggle, get afraid, don’t know how to start and finish and break through that wall. But I did, because, look, I am here. I have overcome. Sometimes I still get defeated, get tired and think of quitting because it seems that nothing is happening. But I’m still here, I didn’t stop chasing my dreams. Learn to overcome the curved balls life often throws us. Embrace failures. Listen and give yourself the freedom to try new things on your own.”

-Rebelyn Q. Rosales, Business Process Assurance

Reason behind imperfections, lies in maturity.

When does a bud become a fruit, And a plant develop roots?

Intentions, decisions, illusions...

Do all of these answer a weary dream?

Or will there still be room for visions and intuitions?

The answers, Express not to impress.

Inspire with no expiration.

Live simply but build a good legacy.

Then, wake-up, go back to reality...

Prove everything, as hard work really pays off.

Slowly you’ll realize fruits are sweetest, when the roots be sprinkled with pure sweat.

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Perfect time

I

By Cherry W. Alaban, Enterprise Service Assurance Management

t was November 20, 2014 when I gave birth to my baby girl. Her name is Precious, because for us, she is the most precious gift we have ever received. After 10 years of waiting since we got married, the perfect time has finally arrived. GOD sent her to fulfill my ultimate dream and to bring highlight to my life.

Honestly, I am not a successful career woman like I wanted to be. I didn’t become a teacher just like I dreamt of when I was in elementary. I didn’t achieve my high school goal of becoming a journalist or a newscaster either. Currently, my field of work is not related to my college course which is BS in Commerce major in Management Accounting. Despite these, I am happy because I have my daughter Precious and nothing else can be greater than that. Whatever happened in the past, I don’t have any regrets because I know God has His best plan for me. CC:

2015 Big Screen Highlights:

The Rise of the E mpowered Wom an

F

By Sarah G. Azucena-Reodica

rom the moment that Charlize Theron, who plays the one-armed Imperator Furiosa in the Oscar-nominated Mad Max: Fury Road, singlehandedly drove her war rig into the liberation of beautiful “breeders” last summer, moviegoers knew that 2015 will be a good year for female characters.

To note a few unforgettable ones: Alicia Vikander’s Ava in Ex Machina illustrating the doom of creation destroying its creator; Jada Pinkett Smith’s commanding presence as Rome in Magic Mike XXL who turns the tables by running a strip club with male dancers and female patrons; and the remarkable duo of Cate Blanchett’s Carol and Rooney Mara’s Therese in Carol, who compellingly portrayed the complexity of finding one’s self through love and all its forms.

the rightful keeper of Luke Skywalker’s legendary lightsaber? Daisy Ridley’s Rey in Star Wars: Episode VII - The Force Awakens did not believe it as well at first, but gradually embraced it, ending 2015’s successful run of showcasing empowered women.

Truly, it has been a good year for female characters.

Moviegoers can anticipate more with an impressive line-up of movies slated for 2016, and maybe this time, it will be a great year. CC:

Meanwhile, in a galaxy far, far away, who would have thought that the force will be strong with a female scavenger, so strong she turned out to be

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Great finish at Chicago, Japan marathons

By Monica Belle Tejada, Smart Public Affairs

Smart’s employee-athletes continue to prove their mettle and endurance not only locally but also in international marathons in Chicago and Japan, both of which happened last year. It was the first time for Smart to participate in the events. Strategy and Operations Support Senior Manager Grace Ruperto, left photo, and Logistics Department Head Warren Ermac, center, both finished the Chicago Marathon, an annual event organized by the Bank of America for 30 years now. Wireless Mainstream Enterprise Solutions Senior Manager Sherry San Pedro, right photo, conquered the Osaka Marathon, an annual running event in Japan hosted by the Japan Association of Athletics Federations and Yomiuri Shimbun, a Japanese national newspaper. These marathoners are members of the Samahang Mananakbo ng Smart, one of the 22 employee clubs in Smart that seek to promote active wellness in the company so its workforce can live by the “Live More” manifesto. To promote holistic wellness among its employees, Smart has also been organizing year-round wellness activities including sports festivals, workout sessions, and wellness seminars as part of its “Live Well, Live More” program.

Conquering the 21k and loving it!

By Maridel M. Manalang, SSC Visayas

Shown at the finish line of the Cebu City Marathon are, standing - from left, runners Ben Canedo, Irene Tingzon, Maridel Manalang, Konie Lumapas, Ramir Pedroza and Joneth Aparicio. In front are pacer Junriel Remoto and coach Danilo Erano.

S

tarting the year in triumph as we ran with the thunderous beat of the Sinulog Festival in the background, six of us from PLDT Cebu recently completed the 21K in the Cebu City Marathon, an internationally renowned running competition organized by RunRio Inc. in Cebu which drew more than 7000 participants who competed in the 42K full marathon, 21K half marathon and 5k run.

The 21K Finishers from PLDT were Network’s Irene Tingzon, Ben Canedo and Joneth Aparicio and Sales and Service Center’s Konie Lumapas, Ramir Pedroza and myself.

The small but formidable PLDT Cebu running team started with HR’s Bawal Bumigat Program, taglined Takbo Cebu Takbo, spearheaded by Cebu Operations Zone Head Bong Lintag. Supported by HR’s Angelie dela Cruz, the group ran every Mon-Wed-Fri , 5:30AM and 5:30PM. Participants in the program were evaluated based on their speed and endurance.

Assisted by the Sugbu Road Runners Club, we also did five road runs in November last year which started from 11k to 21K before hitting the roads for the marathon.

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It was an exhilarating experience for the six of us. Imagine, getting up early in the mornings or running after work, rain or shine. Hitting the road to get those miles for the past several months was not a joke. All those things we had to go through at our age! At times we were screaming from fatigue and even reached the point of almost giving up. But we persisted.

The actual marathon was exciting but scary. We hoped to cross the line on our own two feet! It didn’t matter if we ran for two hours or more, all we wanted was to finish. Running the first 10-12K was easy-breezy for us. The SRP tunnel was a challenge since this was the first time we ran on enclosed grounds (and passed twice) where shortage of air is common. The pain started to kick in after 14K, fatigue slowly crept in and the whole experience became not just physical but mental. The pain I felt was worse than my colleagues since I suffered a bad knee before the marathon even started. Our determination to finish and the sacrifices we made in the past months really set our minds to complete the 21K. In the end, the six of us crossed the line in more than two hours. Not bad for marathon first timers, middle-aged employees who spend most of their time inside the office. It may not be the ideal set-up for us to succeed but we were able to conquer the 21K run. And more importantly, we can teach our kids that with enough perseverance, discipline, dedication and sacrifice, any challenge can be overcome. CC:

holidays’ open heart

By Melvin Artugue, FMA – ESAM Team C The entire world is celebrating the Christmas season But one family is struggling for one reason Their little boy is dying due to heart failure They’ve called the best American surgeon just to be sure The little boy is staring at the beautiful fireworks display The un-churched doctor is now on his way He was about to check the little boy’s body parts The boy told him, “You will see Jesus when you open up my heart” The surgeon does not believe in the existence of God All of his ways are neither good nor bad He insisted that he will now check on the sick little boy So he may find a miracle, and the family will find joy The operation started and the poor boy’s heart was found deteriorated With this, he only has a couple of hours to live; the doctor was frustrated

The good surgeon went out of the room to get fresh air This is something beyond his control and was so difficult to bear “Lord, have mercy on this boy,” the doctor said “Please give him a chance to live,” he added “Wait, why am I calling on You Lord?” He then realized “I do not believe in You! Why did I cry?”

He went back in as his dimmed eyes did overflow With a gentle voice, he told the boy what he must know “Your heart is very weak and you might die” The boy just stared at him and gave him a smile “I knew I would die, but did you find Jesus in my heart?”

The surgeon wept as he is falling apart “Yes, I saw Him and I begged for a miracle to happen” The boy died hours later and the doctor’s life was changed; all was so sudden

My life,–my gift

A

By Ma. Leonora S. Malenab, Cauayan SSC

nother year has passed and I’m looking forward to my new year with love and hope in my heart. 2015 was indeed victorious for me and my family since my health has stabilized again. The last tick of 2015 was the highlight of my triumph over sickness since I was able to finish the year without undergoing any medical procedure or hospital confinement. The stress and fears were all gone and I anticipate another victory again this year!

God has really blessed me, surrounded me with love and support from my family, friends and everybody; those were enough to keep me going and fight the battle of my life – the struggle against lupus. I never felt unloved, I never felt self-pity, I never felt isolated. I just keep thinking that life is beautiful – and I should be happy and thankful at all times. God gave me a second chance to live and therefore, this life is only for Him! I thank, praise and honor Him. Every time I celebrate my birthday, I’m so thankful. I’m so proud to shout to the world that I’m given another year to celebrate life. My life is a gift and a blessing!

Every day is a gift, a miracle - from waking up each morning to sleeping at night. We overlook these small things that really matter most.

Moments spent with our loved ones also signify that life is not measured by material things. They are our treasures - priceless and irreplaceable.

We should always count our blessings and give thanks to Him, who is the provider of all!

Looking forward to this year makes me positive and hopeful in every way.

As I continue to pray, I lift everything to Him. I can never tell where the future will lead me, but through God’s grace and mercy, His will shall be done in my life. This early, I declare another victory for the year 2016! CC:

None like You

By Marjory Sy, Prodserv You knew who I am and will be Even before I see the first light of this world Through the years, You care and guide me Steadfast and true are Your Words You love me beyond reasons and conditions Although my faith may sometimes need resuscitation You never leave me out of the blues or in the cold Comforting me that changes are needed to correct or mold When the noise outside tends to deafen me You pull me closer and speak to me In silence and solitude, I listen to You better Reflect and realize on things that matter Life inclines to be bizarre and overwhelming Most people come and go, taking more than giving But You show me how true love conquers everything Redeeming me – a worst-case scenario, totally undeserving In this world, there is none like You, who understand me My absurdity and obscurity, soul usually desperate and barren Walking with me through unpredictable waves and confusing warrens

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