P&he Journal July/Aug16 by PHE

VULNERABILITY: SCALDING PREVENTION July/August 2016

For plumbing & heating engineering professionals

THE VULNERABILITY ISSUE

VULNERABILITY: HELPING HOMEOWNERS BATTLE COLD HOMES

CPD: CREATING DEMENTIA-FRIENDLY BATHROOMS

PAUL WILLIAMS NEW CIPHE NATIONAL PRESIDENT

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CO ALARMS IN PRIVATE RENTED PROPERTIES

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THE BENEFITS OF SKILL COMPETITIONS PAGE 22

Proud to be a Professional www.ciphe.org.uk

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A PERFECT FIT FOR THE PERFECT BATHROOM. NEW RANGE

Over 250 new products inside. Pick up your copy in-branch today.

Exclusive to

plumbcenter.co.uk

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company

14/06/2016 10:03:05 08/03/2016 16:01

July/August 2016

CPD: CREATING DEMENTIA-FRIENDLY BATHROOMS

For plumbing & heating engineering professionals

CONTENTS

THE VULNERABILITY ISSUE

CIPHE 04 08 10 11

FEATURES 12 13 14

Message from the CEO CIPHE AGM and new President Celebrating great apprentices The outgoing CIPHE President

REGULARS NEW CIPHE 05 06 22 23

Engineering Council new members NATIONAL PRESIDENT News PAGE 8

Training matters Industrial Associates column − promoting professionalism 23 COExternal ALARMS INAffairs column − questioning PRIVATE RENTED installers' PROPERTIES credentials PAGE 14 24 CPD – creating dementia-friendly bathrooms BENEFITS OF 28 SKILLTHE CIPHE Branch news COMPETITIONS PAGE 22 29 What’s new

Proud to be a Professional

www.ciphe.org.uk

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Hot Water Burns Like Fire Technical – compliance kits Technical – CO alarms in private rented properties Vulnerability – understanding and identifying scalding risks Vulnerability – helping homeowners battle cold homes Technical – boiler MOTs Environment – Staithes beach

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CIPHE technical advice Our new email address for any technical advice is technical@CIPHE.org.uk Show us your selfie! Upload a selfie with you and your van and win great prizes! Tweet your pictures to @CIPHE

ciphe.org.uk PUBLISHER: Chartered Institute of Plumbing & Heating Engineering (CIPHE) 64 Station Lane, Hornchurch, Essex RM12 6NB T: +44 (0) 1708 472791

www.facebook.com/ CIPHE.UK

PUBLISHING EDITOR: Juliet Loiselle Warners Group Publications T: 01778 391067 E: julietl@warnersgroup.co.uk

SUBSCRIPTIONS: p&he is free to members of

EDITOR: Nicky Rogers Warners Group Publications T: 01778 391128 E: nickyr@warnersgroup.co.uk

or £170.00 by airmail.

ADVERTISEMENT ENQUIRIES: Theresa Geeson Warners Group Publications T: 01778 392046 E: theresag@warnersgroup.co.uk

of the CIPHE. The membership is made up of

MULTIMEDIA ACCOUNT MANAGER: James Knight Warners Group Publications T: 01778 395029 E: jamesk@warnersgroup.co.uk PRODUCTION: Sue Ward Warners Group Publications T: 01778 392405 E: production@warnersgroup.co.uk

@CIPHE DESIGN: Amanda Clare

www.linkedin.com/ groups?home= &gid=7467910

Please make sure we have your up-to-date email address. Send your details, including your membership number, to admin@ciphe.org.uk

COMMUNICATIONS GROUP Barbara Field, Juliet Loiselle, Jo McCarthy, Allan McIntosh, Nicky Rogers, Richard Soper, Robert Stockley, Catherine Swain, Kevin Wellman, Paul Williams

the CIPHE. Non-members – £115.00 per year (six issues). Overseas – £115.00 by surface mail

READERSHIP: There are around 7,200 members specifiers, college lecturers, plumbing designers, manufacturers, engineers and consultants. © 2016 The Chartered Institute of Plumbing & Heating Engineering. Rights of translation and reproduction are reserved. Copyright notice No article may be reproduced in full or part without the written permission of the editor. In some instances, there may be a reproduction fee. Disclaimer Publication of an article or inclusion of an advertisement does not necessarily imply that the Institute is in agreement with the views expressed or represents endorsement of products, materials or techniques, nor does the Institute accept responsibility for errors or omissions.

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MESSAGE FROM THE CEO

Proud to be a Professional THE CIPHE’S TECHNICAL CREDIBILITY HAS BEEN ENHANCED WITH A LICENSE TO AWARD CHARTERED ENGINEER STATUS.

Kevin Wellman, CIPHE CEO

he Institute has been granted a license for IEng and EngTech candidates for a further five years and a license for one year for CEng. It means that even more members can benefit from professional registration. As a licensed professional body, the CIPHE has been registering suitably qualified members at Engineering Technician (EngTech) and Incorporated Engineer (IEng) levels for 43 years. After undergoing a license review by the Engineering Council, the CIPHE will now be able to offer a route to become a Chartered Engineer (CEng). I was delighted to hear the outcome of the review and commend all the staff, volunteers and members at home and abroad who supported our submission. As a Chartered Institute, it makes sense that we should be able to provide this route for those who are seeking Chartered Engineering status. Professional registration provides a benchmark through which the public, employers and their clients can have confidence and trust that registered engineers and technicians have met globally recognised professional standards.

INSTITUTE FOR APPRENTICESHIPS (IfA) Rachel Sandby-Thomas has announced her intention to resign her role as Shadow Chief Executive after just two months. The news marks a blow for the IfA, which has so far, not appointed any permanent staff, apart from Rachel, who will soon join Warwick University

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as Registrar instead. The news prompted criticism from Shadow Skills Minister, Gordon Marsden, who said the announcement had potentially left the IfA “in crisis”. The announcement was a dramatic reversal from the mood in March, when BIS Permanent Secretary, Martin Donnelly, welcomed the appointment by saying: “Building on her in-depth knowledge of the apprenticeship programme as Director General for Skills, Rachel will play a major role in establishing the IfA, which is due to launch in April 2017 and be an essential part of ensuring the quality of apprenticeships in support of the Government’s target of delivering three million apprentices by 2020.” From my point of view, I hope this does not have a detrimental impact on, or create delays, for the Plumbing and Domestic Heating Technician Trailblazer Apprenticeship.

HONG KONG TECHNICAL SEMINAR The water treatment seminar that took place on 7th April was a great success with some 90 delegates in attendance. Richard Soper, CIPHE Director of International Development took time out of his holiday to chair the event which comprised presentations from three Industrial Associates; Pegler Yorkshire, Fernox and Thomas Dudley.

TECHNICAL WEBINAR CIPHE held its inaugural technical webinar on 17th May. Following an introduction from Paul Massey, CIPHE Chairman of Industrial Associates Development Group, ADEY’s

Global Technical Director, Dr Neil Watson outlined a five-step ‘best practice’ approach to central heating system maintenance and the important role it plays in ensuring long-term system efficiency. The webinar, which attracted an audience and on-going viewers of over 530, lasted one hour and included an update on CIPHE’s promotional activities. Access to the webinar is available through the following link: https://www. youtube.com/watch?v=IFhVYQbQ8_I Forthcoming webinars are as follows: September/scalding; October/heating and carbon monoxide; November/cyber security and controls.

ROUND TABLE DISCUSSIONS This summer, the CIPHE is embarking on a series of meetings with members and industry supporters to consider the range of issues currently faced. The first event took place on 23rd June and was kindly hosted by Pegler Yorkshire. At future events we will be seeking feedback on how we can work together to support the vulnerable; promote the campaign ‘Proud to be a Professional’; how we can add value to membership and seek your input on your preferred technical support such as technical fora, e-learning, webinars, publications, etc. If you wish your voice to be heard and would like to participate in these discussions please email lesleyc@ciphe.org.uk

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MESSAGE FROM THE CEO APPRENTICE AWARDS The CIPHE has launched its very own Apprentice Awards to highlight the excellent work of young people who are demonstrating competence and commitment to the plumbing and heating sector. There are three categories that apprentices can enter: • Heating (sponsored by HHIC) • Plumbing (sponsored by BMA) • Vulnerability (sponsored by CIPHE) The winners of awards, which are supported by the Institute’s Industrial

Associates, will receive £500 each plus a trophy. They will be invited to a special Awards Luncheon at the House of Commons on 17th November, where they will be presented with their prizes. To access the criteria for the awards scheme and to download an application form please visit CIPHE’s website: http://www.ciphe.org.uk/professionalmembers/apprentice-2016/

West College, Scotland student, Grant Donnachie

As the chartered body for the plumbing and heating industry, the CIPHE is keen to encourage as many people to take part in the awards as possible in its first year. So, if you are ‘Proud to be a Professional’ and know an apprentice who is too, please do get involved.

TECHNICAL DIRECTOR I am delighted to report that Paul Harmer has just joined the CIPHE as Technical Director. There will be further news regarding his appointment in the next issue of the Journal.

First year leadwork apprentices at West College, Scotland

PROFESSIONAL COMPETENCE THE ENGINEERING COUNCIL IS THE UK REGULATORY BODY FOR THE ENGINEERING PROFESSION. THE CIPHE IS LICENSED TO PROVIDE INCORPORATED ENGINEER (IEng) AND ENGINEERING TECHNICIAN (Eng Tech) REGISTRATION.

he following members have met the internationally recognised standards of professional competence and are now registered with the Engineering Council.

ENGINEERING TECHNICIAN (EngTech) Nathan Carr Ho Hang Chan Mitchell Evans Tung Ngai Hau Antony James Archie Jefferies Paul Kennard Tak Fu Roy Lee Emmanual Martey Paul McGurk John Murray Anthony Stirton

Bishop Auckland, County Durham New Territories, Hong Kong Coventry, West Midlands Monkok, Hong Kong Pembroke, Pembrokeshire Bristol, Avon Paignton, Devon Lai Kowloon, Hong Kong Leicester, Leicestershire Wellingborough, Northamptonshire Reading, South Oxfordshire Hull, North Humberside Braintree, Essex

For more information on the Engineering Council visit www.ciphe.org.uk/Engineeringcouncil

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NEWS

TheNEWS

ALL THAT’S HAPPENING IN THE PLUMBING & HEATING WORLD

FIRST CIPHE GLOBAL WEBINAR In the first event of its kind, the CIPHE organised a global best practice webinar aimed at installers, hosted by ADEY Professional Heating Solutions, Europe’s largest water treatment manufacturer serving the heating sector. The technical forum was held at ADEY’s Conference and Training Centre on Tuesday 17th May between 6 and 7pm. As part of CIPHE’s Proud to be Professional campaign, it was filmed and broadcast live to delegates throughout the UK and internationally.

Following an introduction from Paul Massey, CIPHE Chairman of Industrial Associates Development Group, ADEY’s Global Technical Director, Dr Neil Watson outlined ADEY’s five-step Best Practice™ approach to central heating system maintenance and the important role it plays in ensuring long-term system efficiency. “It’s really exciting for us to be involved,” said Dr Watson. “It’s CIPHE’s first global technical webinar and we’re delighted not only to host the event, but also lead the technical discussion. The aim is to

help participants understand how best practice can extend the lifespan of boilers, which will ultimately build loyalty with customers.” Dr Neil Watson, ADEY’s Global Every participant Technical Director was entered into a free prize draw to win ADEY’s complete best practice bundle of a MagnaCleanse kit, MagnaClean Professional2 filter and MC1+ and MC3+ chemicals.

OFTEC REGISTRATIONS NOW INCLUDE BIOMASS OFTEC has announced that biomass registration (OFT505) is now available to all installers, completing its range of competent person and microgeneration certification scheme registration services. Existing technicians, as well as those new to OFTEC, can now sign up and benefit from OFTEC’s traditional oil registration services, as well as solid fuel, Part P and the three most popular renewable heating options: heat pumps, solar thermal and biomass. Biomass registration enables technicians to self-certify installations in accordance with building regulations in England, Wales, Isle of Man and the Channel Islands and also

includes the option to add MCS registration. OFTEC’s Registration Services Director, Adrian Lightwood, said: “Extending the range of specialist support we provide means technicians can now benefit from a complete solid fuel registration service covering traditional and renewable options.” Technicians considering biomass registration will need to hold an independent qualification mapped to the relevant Qualifications and Credit Framework (QCF) units or the new Regulated Qualifications Framework (RQF) units

introduced in September 2015. Alternatively, applications can be made via the ‘experienced worker route’ for those with demonstrable experience and manufacturers’ training. To apply, visit www.joinoftec.com

Adrian Lightwood, OFTEC Registration Services Director

HOSPITAL WATER SYSTEMS WaterSafe, the national accreditation scheme for plumbers in the UK, is backing the launch of new technical guidance on how to manage water systems in hospitals. The Health Technical Memorandum HTM 04-01, sets out new recommendations for how hospital bosses should manage their water supply and storage systems in existing and refurbished buildings and when designing new ones. This includes employing WaterSafe approved plumbers to work on hospital systems, as they have specific qualifications in the Water Supply (Water Fittings) Regulations, designed to keep drinking water healthy.

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The updated guidance includes: • Recommending NHS Trusts use properly qualified, competent WaterSafe plumbers for all plumbing work; • Requiring the establishment of Water Safety Groups within NHS Trusts to oversee how water systems are designed, installed, managed and maintained; • Updated good hygiene practices that should be followed by plumbers and other Trust staff responsible for hospital water systems; and • Strengthened guidance about the water fittings regulations, approved products and notification processes.

Julie Spinks, Director of WaterSafe, said: “The good news is that as they have specific qualifications in working safely with drinking water supplies, WaterSafe approved plumbers have the expertise to assist hospital Trusts that need help.” WaterSafe is the nationwide accreditation scheme that’s free to join for all qualified plumbers. CIPHE members get automatic accreditation. www.watersafe.org.uk

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NEWS

WIN A DAY IN THE FAST LANE! Win a trip to one of Britain’s top racetracks with the Worcester, Bosch Group cash-back cylinder promotion. Up until 31st December 2016, heating engineers will be able to claim £100 cash-back when they buy a Greenstore high-efficiency unvented cylinder. At this point, installers will also be entered into a prize draw to win one of 24 driving experience days with Palmer Sports Racing, where they will have the chance to get behind the wheel of some of the world’s fastest and most iconic cars. For more information on Worcester’s cash-back cylinder promotion and Silverstone competition, visit www.worcester-bosch.co.uk/cylinder100

FERNOX DELIVERS SEMINAR AT CIBSE FM EVENT CIBSE Facilities Management Group hosted a seminar recently with chemical water treatment and filter manufacturer Fernox. The aim of the event was to demonstrate how plumbing and heating engineers can overcome the logistical challenges faced on-site and to ensure commercial heating systems are working effectively and efficiently. The seminar was presented by Richard Wall, Technical and Product Director at Fernox: “The need to maximise the performance of heating systems whilst saving energy and extending the life of the system is no easy task. In fact in a commercial environment, this can represent a number of logistical challenges.” The presentation centred around the solutions and methods that can help engineers overcome these obstacles and achieve maximum heating efficiency and minimise system downtime.

Richard Wall

NEW KINEDO BROCHURE CIPHE Industrial Associate, Saniflo, has published a new brochure bringing together the whole range of Kinedo self-contained cubicles, including the updated Kinemagic bath-replacement range, the new Eden, the Kineprime Glass, the latest Kineduo shower baths and portfolio of leak-free cubicles. For a copy of the brochure, please call Saniflo on 020 8842 0033.

CHANGES TO STOVE TESTING LEGISLATION BSRIA is alerting manufacturers of imminent changes to Government legislation in testing stoves fired by solid fuels, for CE marking and DEFRA smoke tests. BSEN 13240 is being replaced by BSEN 16510 under the Eco Design Directive 2009/1185/6. Allan Wilson, Senior Test Engineer at BSRIA, said: “This legislative change is coming down the tracks fast – anyone involved in the stoves supply chain needs to act fast in order to be ready. As a minimum, old stock will need to be re-tested and in some cases, become obsolete.” Currently, there is 1.0 percent carbon monoxide present in the flue. This will change to 0.12 percent (roughly, a 90 percent reduction). Allan continues: “Targets are going to be moved to far more rigorous levels. Within the full range of the regulation, emissions and appliance labelling must be stipulated. Document verification must also be more detailed.” BSRIA is a non-profit distributing, member-based association, providing specialist services in construction and building services, visit www.bsria.co.uk

PEGLER YORKSHIRE’S LATEST AWARD WIN RECOGNISES COMMITMENT TO QUALITY Pegler Yorkshire is one of only two companies in the world to have held the BSI Kitemark™ for over 70 years, in addition to being the first UK business to receive such recognition. The CIPHE

Presentation made by Gary Fenton (right), Global Product Certification Director BSI to Phill Jackson, Marketing and Business Development Director Pegler Yorkshire

Industrial Associate was awarded the Kitemark in 1945 for its copper pipe fittings. Established in 1903, the Kitemark is awarded by the British Standards Institution (BSI), it allows businesses in a variety of sectors to apply for the BSI Kitemark or one of its certification schemes, which commend service and quality through an assessment process. “The Kitemark symbol is something that we are particularly proud of,” said Phill Jackson, Marketing and Business Development Director, Pegler Yorkshire. “It shows that our products have been independently tested and give product reliability and safety.” Further information about Pegler Yorkshire visit www.pegleryorkshire.co.uk

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CIPHE AGM

AGM − AND YOUR NEW NATIONAL PRESIDENT THE CIPHE AGM TOOK PLACE ON SATURDAY 18TH JUNE 2016 AT THE MARRIOTT TUDOR PARK HOTEL IN MAIDSTONE.

ttended by committed and enthusiastic members from all over the country, sessions included a presentation on the 2016-2018 CIPHE Strategic Plan by Nick Gale and an update on the work of the Industrial Associates Development Group by Paul Massey (Chairman of the Group). This was followed by an update on the work of the Promotions Group by Richard Soper, Director of International Development and Interim Chairman of the Communications Group.

NEW CIPHE NATIONAL PRESIDENT Before he handed over to the new National President, Paul Williams, the retiring President, Terry Stephenson, thanked everyone who had worked so hard with him throughout his year in office; everyone at Head Office, Chairs of individual committees, Branch officials and volunteers. His main message however, was the importance of a statutory registration for all members, leading towards a CIPHE Competent Persons’ Scheme.

HONORARY TREASURER

Paul Williams, CIPHE National President

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Nick Jones, Honorary Treasurer was happy to report a healthy balance sheet and a healthy financial position for the Institute. However, he noted a gentle slide in income over the past three years − a consequence of declining membership. He said: “Falling membership presents some challenges so investment will be needed, but generally, the CIPHE is in a stable position.” Paul Williams, the new National President, was delighted and very proud to accept the President’s chain of office, saying he would “carry the flame with honour.” Paul started work as an apprentice for his father when he was 15 and joined the CIPHE as a Trainee, he worked hard and went on to win ‘Student of the Year’ twice at college. This led Paul to talk about the new CIPHE Apprentice Awards, which will be held at the House of Commons in November.

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CIPHE AGM Paul went on to study at NVQ Level 3 and said that: “I hope the new Trailblazer Scheme will help NVQs to become standard qualifications.” After Paul finished at college, he returned a couple of years later as a lecturer, then, never one to let the grass grow and with the support of Colin Stainer and Head Office, Paul established the CIPHE Carmarthen Branch, which later became the South Wales Branch. Paul is a Master Plumber, still working with his father and he continues to sit on several CIPHE committees. He encouraged members to make the most of CIPHE e-learning and the 600 hours of study available online and also to take part in the series of CIPHE webinars.

CHAIRMAN OF THE BOARD OF TRUSTEES Nick Gale, Chairman of the Board of Trustees, outlined the CIPHE’s Strategic Plan for growth 2016 – 2018, reminding members of the role of the Board and that the Plan will be updated every year. The quantifiable challenges for the CIPHE are to:

• Become more technical; • Increase membership to 8,500 by 2018; and • Add more value to member services. To help with these targets, the CIPHE has employed Paul Harmer as the new Technical Director and is about to appoint a Membership and Marketing Director. Both these critical positons will be supported by extra Head Office staff. Nick explained the plan in more detail, including the joint consumer campaigns with like-minded organisations to promote CIPHE members to consumers.

CHAIRMAN OF THE INDUSTRIAL ASSOCIATES DEVELOPMENT GROUP Paul Massey, Chairman of the Industrial Associates Development Group, explained that his role is to generate support from Industrial Associates and to increase numbers from 140 members now, to 300 by 2018. He said: “We are making great progress with all our educational and promotional activities and our Apprentice Awards will be a great platform for our lobbying activities.”

INTERIM CHAIRMAN OF THE COMMUNICATIONS COMMITTEE Richard Soper, Director of International Development and Interim Chairman of the Communications Group was very pleased to outline the CIPHE’s PR plan and confirmed that he has secured £100,000 worth of editorial in the trade press on different subjects throughout 2016. The £150,000 target for 2017 has almost been achieved. The CIPHE’s ‘Proud to be a Professional’ campaign will be promoted throughout the year to consumers and the trade and the educational programme will continue with webinars (supported by IAs) regular CPD opportunities, the Apprentice Awards and continued investment in the Approved Training Centre programme.

GUEST SPEAKERS Brian Whorlow IEng FCIPHE RP updated delegates on the LUNA project – research into how we assess the design flow in domestic water systems. He was followed by Dr Bruce Moffett who spoke on the ‘Weird Elixir of Life’ (water!) and Richard Cartwright, developer of software that helps installers size boilers and heat pumps.

CIPHE ELECTIONS 2016 OUR REPORT OF VOTING IN THE ABOVE ELECTION IS AS FOLLOWS: 2016 RESULTS Number of eligible voters:

6512

Total number of votes cast:

840

By post:

702

Online:

138

Turnout:

12.9%

ELECTION OF CORPORATE TRUSTEE MEMBER Number of votes found to be invalid (blank/spoilt) in respect of this election: Invalid – Blank in relation to this contest

Invalid - spoiled

Total number of valid votes to be counted:

835

Result (one to elect) McINTOSH, Allan WILSON, Eamon

364 471

Elected

RATIFICATION OF VICE-PRESIDENT Number of votes found to be invalid (blank/spoilt) in respect of this election: Invalid – Blank in relation to this contest

Invalid - Spoiled

Total number of valid votes to be counted:

826

Geoff WESTALL Number voting “YES” Number voting “NO”

805 21

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CIPHE APPRENTICE AWARDS

CELEBRATING

GREAT APPRENTICES Proud to be a Professional OUR CIPHE APPRENTICE AWARDS RECOGNISE APPRENTICES’ TECHNICAL AND ‘SOFT’ SKILLS BY REVIEWING THEIR WORKMANSHIP, EXAM RESULTS AND THEIR INTERPERSONAL SKILLS THROUGH CUSTOMER FEEDBACK.

AWARD CATEGORIES Awards will be given for: • Heating (sponsored by HHIC)

he Awards seek to champion professionalism and best practice at apprentice level, as well as raising the profile of the incredible difference heating and plumbing engineers can make to people’s lives from the very moment they enter the industry. CEO, Kevin Wellman said: “As the chartered body for the plumbing and heating industry, the CIPHE’s goal is to encourage members and non-members alike to be ‘Proud to be a Professional’. Recognising how apprenticeships can open the door to a range of opportunities is an important part of achieving this, so the more we can do to champion the plumbing and heating profession, the better.”

Havering College apprentice

• Plumbing (sponsored by BMA)

• Vulnerability (sponsored by CIPHE)

and are members of the Institute’s Training & Education Group. They will review photographic evidence and testimonials from lecturers, employers and customers. Full entry criteria is at: http://www. ciphe.org.uk/globalassets/apprenticeawards/criteria-for-awards.pdf Closing date for entries is 14th October 2016 Download an application form at: www.ciphe.org.uk/globalassets/ apprentice-awards/application-form-forapprentice-awards.pdf

CELEBRATION! The adjudicators for the Awards will be Tracey Richardson and Tony Kite, who are both involved in vocational training

Winners will be invited to the Award ceremony, which will take place Thursday 17th November 2016 at the House of Commons. Each winner will receive £500 and a trophy.

Havering College apprentice training

Plumbing apprentice at Havering College

AWARDS SPONSORS

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THE NATIONAL PRESIDENT

PRESIDENT’S DIARY

Proud to be a Professional TERRY STEPHENSON, CIPHE NATIONAL PRESIDENT, STOOD DOWN AT THIS YEAR’S AGM TO MAKE WAY FOR THE NEW PRESIDENT, PAUL WILLIAMS. IN THIS, HIS LAST ARTICLE, TERRY REPORTS ON A BUSY COUPLE OF MONTHS, PROMOTING THE CIPHE. Terry Stephenson

est Kent College, Tonbridge Wells, has joined our increasing number of Approved Training Centres (ATCs). I presented the College’s Approved Centre plaque in April at their apprentice awards. Later in April, I met a delegation from Hong Kong College of Technology at Head Office with Kevin Wellman. They are in the final stages of agreeing a syllabus with Heriot-Watt University to offer an MSC follow-up course to the Current Water and Drainage Qualification. South Gloucestershire and Stroud College is another of our new ATCs and at the plaque presentation, I was pleased to meet Craig Manson, the Plumbing Team Leader who had liaised with Head Office to demonstrate the colleges’ professional standards necessary to attain the status.

PROMOTING THE CIPHE In May, the CIPHE had a stand at the Installer2016 exhibition at the Coventry RICOH Arena. It was an excellent venue and well attended by both exhibitors and visitors. I was on the stand with Kulwant Bhogal and Dave Bowdley; I would also like to thank all the volunteer members who operated the stand over the three days. I am confident that we will have encouraged some new members to join the Institute. At the Institution of Gas Engineers & Managers (IGEM) awards held in May, guest speaker, Lord Bourne of Aberystwyth, discussed energy conservation and environmental issues. I attended to represent the CIPHE and our contribution to the

5 REASONS TO BELONG:

industry, principally as installers but more importantly, recognising our professional input to the gas industry.

BEING A MEMBER OF THE CIPHE MEANS...

KENT BRANCH STUDENT AWARDS The Kent Branch Student Awards evening rewarded the hard work of all the students and their colleges in promoting professionalism and competence in our profession. The guest speaker was Richard Soper CBE, Director of Development at the CIPHE. Richard reminded the students that there are no barriers to success and that hard work and determination will be rewarded. I must congratulate the Kent Branch on this excellent event. Under the stewardship of Kent President, Owen O’Neil, the Branch Chairman, Alun Bevans, Ray Parker the Branch Secretary and all the other members who worked so hard to make this event the outstanding success it was. I must also thank the sponsors for contributing financially and with their trade stands.

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Turn to page 28 to read the Kent Branch report of the awards dinner.

PRIVILEGE AND PLEASURE My year as National President has ended now and I have handed over my Presidency to Paul Williams. I hope Paul will enjoy his year as much as I have enjoyed mine and I would like to thank all the people who have contributed to my year and to wish you all well. It has been both a privilege and a pleasure. Thank you.

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You have access to the best training, technical support and CPD in the industry. You are proud to be part of a network of over 7,200 plumbing and heating professionals and support a Code of Professional Standards.

There is an organisation behind you that is dedicated to professionalism and excellence in plumbing and heating engineering.

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You have direct contact with consumers via the ‘Find a Plumbing and Heating Engineer’ online search facility.

You are recognised through your experience and qualification as amongst the best in the industry.

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VULNERABILITY

SCALDING PREVENTION – A CAMPAIGN WE CAN ALL SUPPORT

SCALDING ACCIDENTS IN THE BATHROOM ARE SURPRISINGLY COMMON. THE ELDERLY OR THE VERY YOUNG SUFFER THE MOST SINCE THEIR SKIN IS THIN, BUT ANY ONE OF US CAN HAVE SERIOUS LIFE-CHANGING ACCIDENTS WITH HOT WATER.

At best it’s like being hit by a bus. At worst it can kill you.

ast year, 5,195 children under five, were so badly burnt that they had to be admitted to a specialist burns service. That’s 14 toddlers every single day. Many of these were scalding accidents.* Scald burns are truly awful. Here are three striking statements and they are difficult reading, but we should take note: 1. Medical professionals count bath water scalds among the worst injuries that any child can suffer. 2. Uncontrolled hot water can cause severe facial and bodily scarring which can require years, sometimes a lifetime, of painful skin grafts. 3. A scald over more than 20 percent of the body, not uncommon if a child falls into a bath of hot water, has the same impact as being hit by a bus. Medical professionals count bath water scalds among the worst injuries anyone can suffer. The burns suffered by scald victims are every bit as painful and destructive as those suffered by victims of fires or explosions.

INSTALLERS’ RESPONSIBILITIES These are really sobering thoughts but scalding by uncontrolled hot water from taps and showers simply need not be.

Members of the CIPHE will know that scalding accidents and deaths in the bathroom are quite easily preventable and they know that it is not expensive. It follows then, that plumbers and installers who have face-to-face contact with the general public have a certain responsibility to promote the use of simple life-saving equipment in the home. Simple and relatively inexpensive devices – Thermostatic Mixing Valves (TMVs) − can be quickly fitted in either new installations or retrospectively. These devices accurately control the temperature of water for showering, bathing and hand-washing. These valves maintain the pre-set temperatures even if the water pressure varies when other appliances in the building are used. Installed and maintained correctly according to the manufacturer’s instructions, they can significantly reduce the risk of scalding. There has been a requirement in England since 2010 for hot water temperature control to be fitted to baths in new dwellings, but new washbasin taps are not covered by this legislation. Nor are existing installations. A recently-launched campaign, created by the Bathroom Manufacturers Association in association with the Children’s Burns Trust, is designed to increase the awareness of TMVs as life savers and encourage their up-take. Simply put, the Hot Water Burns Like Fire Campaign is aimed at stopping scalding by hot water from taps and showers.

SUPPORT THE CAMPAIGN CIPHE is a partner in the campaign and its members are encouraged to support it using their influence and substantial ‘clout’ to spread the word, raise much needed funds and develop ideas to enhance the campaign’s visibility. An all-new website, endorsed by Amanda Redman MBE, one of the UK’s best loved actors and herself a scald victim, has been created as an anchor point for the campaign. It is packed with information for kids, families and construction professionals. www.hotwaterburns.org “We need to make everyone aware that the TMV can be fitted in ALL homes and will prevent scalding particularly in the elderly and very young,” says Chris Taylor Hamlin, Technical Director of the Bathroom Manufacturers Association. The campaign is beginning to gather momentum and the bathroom and kitchen industry is being asked to get behind it, to communicate the simple message, and to help stop these unnecessary and preventable accidents. Plumbers and installers can play their part in spreading the word by advising their customers that it really does make sense to have TMVs fitted. The message is simple. Scalds can be prevented.

*Statistic source: Children’s Burns Trust

USEFUL INFORMATION www.bathroom-association.org www.hotwaterburnslikefire.co.uk www.cbtrust.org.uk www.ciphe.org.uk

BMA IS A CIPHE INDUSTRIAL ASSOCIATE. For more information visit: www.bathroom-association.org

Amanda Redman MBE

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TECHNICAL

COMPLIANCE KITS ANDY DRUMMOND, FCIPHE AND PARTNER IN LETTERGOLD WATER TREATMENT SOLUTIONS LLP, EXAMINES THE CONTENTS OF COMPLIANCE KITS.

PICK A KIT

he current Building Regulations (part L1A/L1B new and existing dwellings) came into force in April 2014, focusing on the conservation of Andy Drummond, FCIPHE fuel and power. In wet central heating systems, this depends on the control of scale and corrosion and in hot water circuits, the control of scale. By controlling limescale, the system can be maintained at ‘day one’ efficiency levels, which will use the minimum amount of fuel. If scale forms, it acts as a counterproductive insulation barrier between the heat exchanger surface and the water being heated. It can also be the source of kettling noises and ultimately, it will result in blockage. A Part L compliance kit to help ensure that commissioning has been carried out satisfactorily, should contain all the elements needed to fit a new or replacement boiler and will help installers complete the paperwork for building control at the local authority responsible for monitoring compliance.

replenishment with salt to facilitate the ion exchange process. 2. Fit a polyphosphate dosing device. These pick up a tiny amount of polyphosphate by ‘Venturi effect’, this then complexes with calcium bicarbonate in solution to prevent deposition of scale. This product type is excellent at eliminating plumbosolvency issues in properties that may still have lead pipes. They are cheaper than water softeners but need replenishment with either a cartridge or 'spheres' every few months or at best, annually. 3. Use an electrolytic scale inhibitor. These devices, often known as 'inlines', are the cheapest option and they are ‘fit and forget’. There is no maintenance regime or replacement cartridge to buy over a potential 10-year life span. They work by releasing zinc into the supply which becomes a nucleating site for calcium bicarbonate in solution. This disrupts the crystal structure of scale from tenacious calcite to fluffy aragonite, which is less likely to form immovable deposits. They do need replacing once the beneficial effects subside. Even if replaced on a two-five year cycle, they will always be the cheapest option.

FILTERS

As there is no upper limit for zinc in drinking water and the World Health Organisation (WHO) confirms that zinc is beneficial for health − Key Map showing the rate inlines can be for ‘whole of hardness in mg/l as No information calcium carbonate Soft: 0-50 house’ treatment, including Moderately Soft: 51-100 drinking water with a WRAS Slightly Hard: 101-150 Moderately Hard: 151-200 endorsement as an Hard: 201-300 Very Hard: Over 300 Approved Product. No Public Supply A good kit should contain a single-use hardness test strip to assess the water quality. Even in a property where the hardness is 100-150ppm there will still be a beneficial effect from fitting a device to control scale. It's also useful to know from good instructions which boxes to complete in the benchmark checklist which should be present in every boiler pack supplied © Crown copyright All rights reserved Defra 100018880 2009 in the UK.

Compliance guides help the installer select the right components. They will recommend that a system is cleaned, then inhibited with a BuildCert-quality inhibitor, following guidelines in the British Standard BS7593, which is actually a code of practice or method statement. The guides suggest that a filter can also be added to the heating circuit; these work well with inhibitors to mop up any magnetic corrosion debris (black magnetite) and nonmagnetic particles that will eventually break down to form harmful sludge. Filters can also act as a sampling and dosing point for the chemicals, which will need topping up over the life of the system. Where a property has a combination boiler that heats mains water on demand, the guide says that if mains water hardness exceeds 200ppm, then a device should be fitted to control scale. You have three options: 1. Fit a water softener. These baseexchange sodium for calcium using charged ion resins and need regular

Chose a compliance kit with a good quality chemical inhibitor that has other credentials in addition to BuildCert /Energy Saving Trustendorsed and benchmark approved. Avoid products that contain phosphate, as this is known to seize the wet bearings of circulator pumps by deposition. Pick an inhibitor that can be checked for treatment level − molybdate is often the compound that's monitored with a simple colour-change test strip. It's advisable to top-up inhibitor every one-three years and overdosing is better than under dosing. With respect to the electrolytic scale inhibitor, an all-metal device with compression fittings that will not require an Earth bonding strap around it makes sense. Check that the device allows free flow of the water supply, as combination boilers heat mains pressure on demand. This is easily done, if you can't see straight through it, then it will probably restrict the flow. Doing all these things is best practice, which should result in a long, healthy and efficient life for your clients’ central heating systems.

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30/06/2016 10:07

CARBON MONOXIDE

CO ALARMS IN PRIVATE RENTED PROPERTIES

British Standards CO alarm siting for a two or three storey building

THE GAS SAFE PRESENTATION AT INSTALLER2016 IN MAY REMINDED DELEGATES THAT CARBON MONOXIDE (CO) ALARMS ARE NOT COMPULSORY IN ENGLAND AND WALES, BUT IT IS MANDATORY TO FIT ONE IN SCOTLAND AND NORTHERN IRELAND WHEN A NEW APPLIANCE IS INSTALLED.

as Safe made around 600 visits to unregistered jobs last year and found that two thirds were illegal and presented a risk to property and life. Of the 17 domestic and non-domestic incident investigations Gas Safe made in the past year, 12 resulted in fatalities. The Smoke and Carbon Monoxide Alarm (England) Regulations 2015 came into force last October (applicable in England only) and relate to tenanted properties. The 2015 regulations do not apply in Wales, but it is expected that similar rules will soon apply. The mandatory fitting of CO alarms in private rented property became law in Scotland in May 2014 under the Housing Scotland Act 2014. They set out the duties of landlords in relation to prescribed alarms stating that: (i) A smoke alarm is equipped on each storey of the premises on which there is a room used wholly or partly as living accommodation; (ii) A carbon monoxide alarm is equipped in any room of the premises which is used wholly or partly as living accommodation and contains a solid fuel burning combustion appliance.

The legislation is part of a wider effort to increase carbon monoxide safety across the UK. These figures (below) come from a variety of sources and explain why the Government has been so keen to fix the imbalance between protection levels for private tenants versus the rest of the housing sector. • The risk of a CO related incident occurring in the private rental sector is three times greater than the risk for other housing types.(1) • A study of 1,758 emergency department patients displaying symptoms that could be associated with CO poisoning found that only 16 percent had a CO alarm installed in their home.(2)

YOUR DUTY OF CARE As heating engineers, always advise your clients that their gas appliances need to be safety checked by a Gas Safe registered engineer every year and serviced according to manufacturer’s instructions. Remind them of the warning signs of a CO leak: 1. Flames of a lazy yellow or orange colour on your gas hob, rather than being a crisp blue; 2. Dark staining on/around appliances; 3. Pilot light that frequently blows out; and 4. Increased condensation inside windows.

LOCATION, LOCATION, LOCATION GUIDE Martyn Walley, National Technical Manager at Aico Ltd. says that best practice dictates CO alarms be installed in all rooms that have any fuel burning appliances; where

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people spend the most time; where people sleep; and in each room that a flue runs through or alongside. British Standard BS EN 50292:2013 should be adhered to when fitting CO alarms in residential/domestic premises in accordance with Building Regulations. In any room with an appliance, the CO alarm should ideally be sited on the ceiling at least 300mm from a wall or any obstructions (e.g. light fittings) and from one to three metres horizontally from the appliance. If it has to be wall mounted, it should be fitted as high as possible but not within 150mm of the ceiling. (1) Source: Gas Safety Trust Carbon Monoxide Incident Report 2012 (2) Source: BMJ (formerly British Medical Journal) Article 2012

CO POISONING Remember the six main symptoms: 1. Headaches 2. Dizziness 3. Nausea 4. Breathlessness 5. Collapse 6. Loss of consciousness

For more information Read the CIPHE blog at www.ciphe.org.uk/professionalmembers/public-health/carbonmonoxide/

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VULNERABILITY

UNDERSTANDING AND IDENTIFYING SCALDING RISKS

STEPHANIE BECK OF RELIANCE WATER CONTROLS DISCUSSES THE ISSUES BETWEEN ENSURING WATER IS HOT ENOUGH TO KILL LEGIONELLA AND BACTERIA, BUT NOT SO HOT THAT IT BECOMES A SEVERE HEALTH RISK.

Proud to be a Professional

t has been recognised for some time that the frequent deaths and severe, permanent, disfiguring injuries caused to people in Stephanie Beck, Product Development the UK by scalding, Manager at Reliance Worldwide Corporation are preventable. (UK) Limited Every year over 570 people are admitted to hospital with burns from scalding so severe that they require admission for long periods and painful operations. Many of these victims are children or the elderly who have fallen into scalding bathwater and lack the ability to get out quick enough.

THE CONFLICT It is a requirement that the temperature of stored hot water should be 60°C and that the hot water system should circulate at no less than 55°C, in order to kill Legionella and other bacteria within it. (Water at lower

‘safe’ temperatures will allow bacteria such as Legionella to breed and multiply, which can be harmful to health.) However, water at these high temperatures can cause severe and even life-threatening injuries within seconds, especially in the case of a bath where full immersion is possible and the time that it takes to get out (escape) is significantly longer than the time it takes to be badly scalded. The table below shows temperature increments with the time taken to cause either second or third degree burns, which are sobering statistics.

HOW THIS CAN BE PREVENTED By using a thermostatic mixing valve (TMV), you can run the hot water system at high temperatures, circulating at no less than 55°C to ensure that bacteria is killed off. At the point of use fit a TMV to ensure the temperature of the water to the end user is at a ‘safe’ controlled level which will not be harmful to them. This is especially important in high-risk environments such

Type of Burn

Time of exposure in minutes and seconds

Temp.

45°C

50°C

55°C

60°C

65°C

70°C

75°C

80°C

Adult 3rd

>60m (e)

300s

28s

5.4s

2.0s

1.0s

0.7s

0.6s (e)

Adult 2nd

>60m (e)

165s

15s

2.8s

1.0s

0.5s

0.36s

0.3s (e)

50m (e)

105s

1.5s

0.52s

0.27s

0.18s

0.1s (e)

Child 2nd

30m (e)

45s

3.2s

0.7s

0.27s

0.14s

<0.1

<0.1 (e)

Child 3

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as nursing homes and hospitals, where the users may not be able to communicate or even recognise the scalding water. Equally important to realise is that the number of scalding incidents within households is also still very high with children below the age of five identified as the most common to fall victim to hot water incidents by not identifying or understanding the potential risk.

WHAT IS A THERMOSTATIC MIXING VALVE? A TMV is a valve with a hot and cold inlet and a mixed water outlet. Hot and cold water enter the valve, mix in the mixing chamber and then leave via the outlet to a terminal fitting. The valve incorporates a temperature-sensitive element that responds to changes in the incoming hot and cold water supplies to make sure that the outlet temperature is always stable. The valve also has the ability to ‘fail safe’, that is if the cold or hot supplies fail, the valve must shut down and not allow full temperature hot water to be discharged.

The bath presents the highest scalding risk within the household due to the volume of water it contains.

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VULNERABILITY

REGULATIONS Back in 1996, the Department of Health (DoH) realised that issues with scalding incidents within NHS properties were a serious threat to the health and safety of their patients and staff and that the tempering valves being fitted at the time were less than adequate for the job. This is partially due to the standard at the time, BS 1415, which was a self-certified declaration, meaning virtually anyone could claim compliance. To address the issue both DoH, industry and water companies were enlisted to discuss what could be done to ensure that thermostatic mixing valves being installed in these environments were fit for purpose. In 1997, the NHS model engineering speciation DO8 was written, which still forms the requirements for TMVs within health care premises today. To show compliance to the DO8 specification, the company Buildcert created the TMV3 scheme, which allows manufacturers to submit their valves to third party-accredited testing to ensure the valve has the capabilities to adhere to the strict testing within the specification.

Additionally, in 2010, an update to Part G of the Building Regulations came into effect. One of the most significant changes to the Regulation was the inclusion of a temperature control device fitted to the bath for all new domestic properties or major refurbishments that involve the movement or replacement of the bath. This is to limit the maximum hot water temperature to the bath, as the bath is deemed to present the highest scalding risk within the household due to the volume of water it contains. Within the Regulation, it is specified that the valves must comply with BSEN 1111 or BSEN 1287 and again, valves which comply to this can undergo third party-accredited testing from Buildcert and can gain TMV2 scheme approval. With these regulations and schemes in place, both the installer and the end user can feel confident in the product they install and ensure that it is fit for purpose.

RISK ASSESSMENT By reviewing the issues above, it is clear that within every water system it must be considered that there are risks with both bacteria such as Legionella causing harm to health and equally, the scalds caused by hot water, which can have a detrimental effect on a personâ&#x20AC;&#x2122;s life. Therefore, with each system installed or maintained, this should be a main consideration as to which is the more likely risk. This should be carried out by way of a risk assessment identifying which is the most likely occurrence. This will generally come down to the vulnerability of the person using the facility, but is a key assessment that should be carried out to ensure we all play our part in reducing the number of scalding incidents we see each year.

RELIANCE WATER CONTROLS IS A CIPHE INDUSTRIAL ASSOCIATE For more information visit:

www.rwc.co.uk

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VULNERABILITY

HELPING HOMEOWNERS BATTLE COLD HOMES THE ASSOCIATION FOR THE CONSERVATION OF ENERGY (ACE) ESTIMATES THAT 14,780 PEOPLE IN THE UK DIED LAST WINTER DUE TO LIVING IN COLD HOMES.

n this article, Francine Wickham, Global Marketing Manager at Fernox explains how a holistic approach to cleaning, treatment and protection combined with Francine Wickham, Global Marketing the latest product Manager at Fernox innovations can help tackle fuel poverty and prevent costly boiler breakdowns − no matter what the system’s condition. More than five million British households currently live in fuel poverty and it is estimated that nearly two-thirds of people over the age of 65 avoid turning up their heating in winter due to costs. In fact, within the EU, only homeowners in Estonia spend more of their income on energy bills. Sadly, without appropriate action, this figure is expected to increase as existing housing stock deteriorates and UK winters become harsher, longer and more unpredictable. The European Commission certainly recognises the need for change, with initiatives such as the EU Strategy on Heating and Cooling launched to help mitigate energy excess in domestic and commercial environments. Local and central Government has followed suit with initiatives such as the National Boiler Scrappage Scheme and more recently, the London Boiler Cashback Scheme, which entitles homeowners within the Capital to receive £400 cashback when replacing a boiler running at 70 percent or less efficiency.

new one does not guarantee optimising the system’s efficiency or performance if the system is not effectively pre-commissioned and treated with the appropriate chemical water treatments. This is because metallic and non-metallic debris, corrosion, sludge and scale can all have a detrimental effect on a central heating system’s ability to heat radiators effectively. This will force the boiler to work harder to reach the desired temperature – increasing energy consumption and fuel bills. As such, it is imperative plumbing and heating engineers call upon high-quality chemical water treatments and filter technology to clean, treat and protect central heating systems effectively to ensure the boiler can work as intended. Powerflushing remains the best practice approach to cleaning a dirty heating system. However, with the UK having some of the oldest housing stock in Europe and in

many cases, with systems suffering from poor design or low flow rates − complete removal of debris can often be difficult to achieve. Additionally, when a system has previously been pre-commissioned correctly but inhibitor levels have not been maintained, then repeated powerflushing may not be practical.

BEST PRACTICE With recent technological advancements it is now possible to deliver best practice results − no matter what type of system is in place. In addition, the latest innovations can help installers to improve overall cleaning performance and as such, productivity on-site, as well as improving energy efficiency and protecting against further scale and corrosion formation. To achieve all this, we recommend a 360 approach to system protection – which includes a cleaning process.

It is widely considered best practice to ﬁt a ﬁlter

POWERFLUSHING This is a step in the right direction because a boiler can account for more than 50 percent of a household’s energy costs. Although, as competent plumbing and heating engineers will know, replacing an old boiler with a

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VULNERABILITY

Specify a ﬁlter that is able to capture both magnetic and non-magnetic contaminants

Step One – Evaluate the system Educating homeowners about the need for chemical water treatment can often be problematic as sludge and scale is essentially an unseen problem. A system water test allows for a quick and simple visual evaluation, showing homeowners the level of contamination and indicating what, if any action should be taken to protect the system.

help maintain the efficiency and reliability of the system.” If there is not a filter in place, then it is widely considered best practice to fit one. Specify a filter that is able to capture both magnetic and non-magnetic contaminants to ensure it can be as effective as possible. Also consider that if the property is in a hard water area, then either an electrolytic or magnetic scale reducer should be fitted.

Step Two – Choose the right treatment If the tested water is black, then a reliable cleaner should be added to the system. Plumbing and heating engineers should bring the system up to temperature and allow the cleaner to circulate. The circulation time will vary depending on the level of contamination in the system.

Step Five – Optimise filter performance If a filter is installed, the system can be dosed with a product such as the Filter Fluid+ Protector to prevent further corrosion and scale formation. It has an active dispersant that is formulated to detect, lift and deliver sludge and debris to a system filter for safe removal. This ensures maximum protection is achieved against the damage caused by sludge, scale and debris circulating in the system water.

Step Three – Flush Once the dosing process is complete, the system should be completely drained, flushed clear with mains water and refilled. Step Four – Belt and braces The supplementary information of the Domestic Heating Guide states: “a filter can also be fitted to the central heating circuit to

Step Six – Complete the cycle Re-check the water quality to ensure that homeowners are benefitting from a system that is clean, energy efficient and reliable. By following a 360 degree approach to system cleaning and pre-commissioning, plumbing and heating engineers can ensure that no matter what the type of system, it operates at optimum efficiency and is wellprotected against harmful contaminants. Crucially, gas engineers and installers are uniquely placed to help raise awareness of the importance of chemical water treatment and equipment, so that more homeowners can afford to keep their homes adequately heated, as they have an economical and efficient system in place.

FERNOX IS A CIPHE INDUSTRIAL ASSOCIATE For more information visit: @fernox

www.fernox.com

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TECHNICAL

TIME FOR A CHECK-UP RICHARD SOPER, CIPHE DIRECTOR OF INTERNATIONAL DEVELOPMENT, EXPLAINS WHY HE BELIEVES HOMEOWNERS SHOULD BE ENCOURAGED TO BOOK AN ANNUAL MOT-STYLE SERVICE FOR THEIR PROPERTY WITH A VIEW TO CARRYING OUT BASIC SAFETY CHECKS AND MAXIMISING OPERATING EFFICIENCY.

Proud to be a Professional

’ve often heard it said that the kitchen is the heart of any home. I beg to differ. Look a little closer and you will find that what’s really keeping households going Richard Soper, is a boiler, working CIPHE Director of behind the scenes International providing heating Development and hot water at comfortable levels. Now that’s what I call the real beating heart of any property. While having a smooth-running central heating system is vital to maintaining a certain quality of life, boilers are often taken for granted by homeowners and overlooked until something goes wrong. Waking up to a cold house with no hot water is usually the first sign something isn’t right, yet situations like these can often be prevented by scheduling a regular service or check-up for all elements of the system.

SMALL INVESTMENT So why aren’t more homeowners investing a small amount each year in making sure their heating system is kept in perfect running order? When we buy a new car, parting with a few thousand pounds is enough to make us book it in for regular services. Over a certain age, cars are also required to have an annual MOT to keep on top of maintenance and make sure we’re driving around safely for our own sake and that of others. Buying a new boiler or having a complete new central heating system installed requires significant investment too, yet homeowners are more likely to have everything fitted and then forget their appliance exists when they should be thinking about the upkeep of that system. We might not be driving around in our homes but we spend rather more time in them than we do in the car. I rest my case.

BREAKDOWN RISK When first fitted, all new gas and oil-fired boilers are issued with a commissioning certificate in agreement with Approved

Document L of the Building Regulations. At this point, installers use the Benchmark Checklist that is included within the boiler installation instructions. This ensures that the appliance and heating system complies with the required regulations and in most cases, validates the boiler warranty too. While these checks are carried out at the point of installation, after that, there is no compulsory requirement for boilers to have an annual service. This means homeowners can then choose whether or not to have their heating system serviced annually. It’s at this point that problems can start. If properly installed, cleansed and flushed to begin with, a system should work well for a good while. However, if left unchecked, a boiler that isn’t serviced regularly can be more prone to breakdowns and become less efficient over time. This is especially the case for older boilers.

MANDATORY SERVICING The industry could work together to suggest that annual servicing should be made mandatory for all boilers with a view to helping homeowners save time and money in the long-term. While manufacturers offering longer warranties do require evidence of regular servicing in order for them to remain valid, older boilers need even greater protection if performance is to be optimised.

REGULAR WORK As well as having clear benefits for homeowners, from an installer’s perspective, encouraging customers to have their boiler serviced regularly makes perfect business sense too. Offering and recommending an annual check-up deal means more work and regular work at that. The key to securing it is being able to communicate, quite simply, the message that prevention is better than cure and that a small investment each year brings the added reassurance of reliability and safety too.

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ENVIRONMENT

SCARBOROUGH’S STAITHES SURVEY THE DEPARTMENT FOR ENVIRONMENT, FOOD AND RURAL AFFAIRS (DEFRA) HAS REMOVED STAITHES IN NORTH YORKSHIRE FROM THE LIST OF DESIGNATED BATHING WATERS.

he Bathing Water Directive protects bathers' health at beaches and inland waters by requiring water quality to be monitored for intestinal enterococci and E.coli during the bathing season, which in England, runs from 15th May to 30th September. There are 627 designated bathing waters around the UK (418 in England, 102 in Wales, 84 in Scotland and 23 in Northern Ireland). For a beach to become a designated bathing water, a ‘large number of bathers’ must be using the beach and sea and only designated bathing waters are protected by the EU Bathing Water Directive. This vital piece of legislation requires regulators to test water quality weekly during the bathing season and restricts the amounts of pollution that can impact the beach and the people that use it. The Directive also requires authorities to warn the public about pollution events.

HEALTH RISKS INCREASE Staithes, a coastal village in North Yorkshire had been a designated bathing water for decades, but unfortunately, it has also consistently failed the Bathing Water Directive’s water quality standards for decades. To ‘solve’ this water quality problem the authorities have de-designated Staithes, removing it from the list of official

bathing waters. So now, Staithes is no longer a designated bathing water, meaning its water quality won’t be tested and the Environment Agency will not be required to develop and implement action plans to improve the water quality. De-designation means future investment to protect and enhance the water quality around Staithes (and to protect the health of those that use the water) will be almost impossible to secure. Water quality will decline and the health risks will increase for the resident and visiting surfers, paddlers and children exploring rock pools. The public health warnings required at bathing waters with poor water quality will be removed, exacerbating the problem by withholding important public health information. During 2015, Defra launched a consultation on the potential de-designation of Staithes. Some 287 people responded with 282 in favor of keeping Staithes as a designated bathing water, and only five against. Even so, Defra de-designated Staithes.

IMPROVE WATER QUALITY Surfers Against Sewage (SAS) uncovered more than 50 percent of the beach-user survey evidence, supplied by Scarborough Borough Council, should be thrown out. While the survey records huge numbers of people on the beach and paddling in the shallows, there are limited numbers of

swimmers. This is because the majority of the surveys are completed around low tide, where water levels in the harbour make it impossible to swim. SAS Chief Executive has written to the Environment Minister calling for an immediate re-instatement of Staithes as a designated bathing water to ensure the community and visitors continue to be protected by the Bathing Water Directive and actions can be introduced to improve water quality. SAS also wrote to Robert Goodwill, MP for Scarborough and Whitby (and Staithes) but were disappointed to learn that Mr Goodwill MP had responded to the letter by also writing to the Environment Minister “suggesting that he does not do anything to attempt to turn this around”. Continuing with “…I have also had letters from constituents congratulating me on finally removing this annual bad news story...” An SAS spokesperson said: “ Mr Goodwill MP seems more interested in avoiding a bad news story next May, rather than standing up for the community at Staithes and delivering a cleaner and safer sea that can benefit the locals and tourist industry.” SAS is concerned that if the Environment Minister continues down the path of de-designation for Staithes, might your beach be next?

Staithes harbour

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Th a if yo lik ha

TRAINING MATTERS

ALL THAT MATTERS IN THE TRAINING WORLD

AND THE WINNER IS…

80 ap in al re m st ap tra th To ap

SKILL COMPETITIONS FOR PLUMBING STUDENTS HAVE NUMEROUS BENEFITS, AS I FOUND OUT RECENTLY…

Carol Cannavan Comp CIPHE

here was a real buzz in the air at the two-day final of the HIP UK Heating Apprentice of the Year 2016. The event took place at the end of April and was held at ADEY Professional Heating Solutions’ state-of-the-art Training and Conference Centre in Cheltenham. It has to be said, this was an ideal setting for the final as the facilities were terrific.

THE STUDENTS Initially there were seven finalists, but Scott Fuller from Coleg Y Cymoedd had to withdraw because of back pain. The other six lads did a great job and I suspect the judges had a tough job choosing a winner. In the end, Jack Miller from Hull College took the title and a cash prize of £1,000. The college of the winning student also benefitted by £1,000. On top of that, Jack took away the following impressive prizes: Press-fit machine, Red Letter Day experience, Hitachi Drill set and Monument tool kit. This was a brilliant opportunity for apprentices to showcase their skills in a competitive environment. It also showed they have grit and determination in their characters. I think they will go far in the industry.

Paul Williams, CIPHE Vice President (left) was very impressed with the standard of work

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NETWORKING

THE SPONSORS

After chatting to a number of lecturers at the event, it was evident that they all felt extremely proud of their students and the skills they had displayed. They encouraged their students to take part because they know the experience will give them confidence in themselves and their work. It was also a great opportunity for the lecturers to network with the manufactures and organisations that were sponsoring the competition, as many of them gave presentations while the students were competing. They also arranged a few hands-on competitions, which went down well with the audience. Paul Williams, CIPHE Vice President at the time, attended the event and was very impressed with the standard of work of the students and the enthusiasm of…well, everyone. “This is terrific! It’s so good to see so many people involved in this event, which puts apprentices in the spotlight.” BBC’s The Apprentice winner, Joseph Valente, made an appearance and hosted a question and answer session at the end of the final. He certainly recognised the importance of doing an apprenticeship and of course, he knew the importance of winning! “Skill competitions are very important. They give students an achievement to aspire to and it means their talent can be recognised early on in the industry.”

The competition benefitted from a number of sponsors, ADEY Professional Heating Solutions being the Platinum sponsor. Besides holding the final at their training centre, they supplied the cash prizes. Kelvin Stevens, Chairman, places great importance on being involved with the competition and being able to engage with the lecturers. In his words, “It’s great to be able to put something back into the industry.” Other key sponsors included: Copper Initiative, Vaillant, CORGI, Graham The Plumbers’ Merchant and Pegler Yorkshire.

BEHIND THE SCENES… It’s easy to get carried away with heaping praise on the students taking part in skills competitions. Often no thought is given to the hard work that is done behind the scenes to make it all happen. Congratulations to Celia Matthews and her team, they should be proud!

THE FINALISTS Congratulations to the following finalists, you did a great job! Ultan Coonan – Bedford College Aled Davies – Coleg Llandrillo Scott Fuller – ColegY Cymoedd James Mackenzie – Neath PortTalbot College Christopher Marris – City College Norwich Ewan McGregor – Chichester College Jack Miller – Hull College

(L-R) Joseph Valente, Kelvin Stevens and Jack Miller at the final of the HIP UK Heating Apprentice of the Year 2016

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CIPHE INDUSTRIAL ASSOCIATES

A COMMON CAUSE Proud to be a Professional Paul Massey, Chairman of the Industrial Associates Development Group

WORKING TOGETHER TO PROMOTE PROFESSIONALISM IN THE PLUMBING AND HEATING INDUSTRY IS IN EVERYONE’S BEST INTEREST IF WE ARE TO SECURE THE LONG-TERM FUTURE OF THE SECTOR, SAYS PAUL MASSEY, CHAIRMAN OF THE CIPHE’S INDUSTRIAL ASSOCIATES DEVELOPMENT GROUP.

he CIPHE’s ‘Proud to be a Professional’ campaign is gaining momentum and is clearly striking a chord with members. As part of this initiative, the Institute has focused on raising the profile of careers in the plumbing and heating industry over the past six months. While our sector has a lot to offer young people today, opportunities are being overlooked by school leavers and college students when choosing a career path, as skilled apprenticeships continue to be presented as second class options in comparison to a university education.

For this reason, the CIPHE believes there is huge value in drawing attention to individuals and their own success stories. You don’t have to look too hard to find them either. From entrepreneurial installers to managing directors and technical directors of some of the UK’s best-known brand names in the business − so many people have entered the industry through the apprenticeship route that the potential is there for all to see. To help draw attention to this, the CIPHE launched its own Apprentice Awards earlier in the year, designed to celebrate the high

standards of the next generation. Installers are being encouraged to put forward apprentices who are consistently going above and beyond and deserve recognition for doing so. From talking to the CIPHE’s many Industrial Associate supporters, I know that closing the skills gap is as much of an issue for them as it is for the Institute. If we don’t work together to turn the tide and attract more young talent into the trade it becomes an issue for the entire supply chain. The beating heart of the industry depends upon professional installers with the highest standards of workmanship understanding and fitting the products manufacturers produce and merchants sell − with the health and safety of homeowners in mind. Bringing new people into this exciting sector with fresh ideas and the will to succeed is critical if we’re going to keep everything alive and kicking.

EXTERNAL AFFAIRS

SPREAD THE WORD CONSUMERS NEED THE CONFIDENCE TO QUESTION THEIR INSTALLER’S CREDENTIALS AND THE INDUSTRY MUST HELP, SAYS ROGER WEBB, DIRECTOR OF EXTERNAL AFFAIRS AT THE CIPHE.

hen installers become Roger Webb, CIPHE Director of members of External Affairs the CIPHE they voluntarily agree to be governed by a Code of Professional Standards, which cover key areas the Institute deems vital for protecting the health and safety of the general public − especially the elderly and vulnerable. These include: • Performing their job professionally, competently and responsibly, with a duty of care to clients, their employers or employees; • Safeguarding public health and safety by taking all reasonable precautions to not place any person or property in a dangerous situation; • Complying with all relevant laws, regulations standards and codes; • Broadening, improving and maintaining their skills, knowledge and personal

qualities by getting involved with Continuing Professional Development (CPD) − and ultimately, • Upholding the dignity, standing and reputation of the Institute and the plumbing mechanical engineering services industry. As members are evaluated by the CIPHE upon joining the Institute and throughout their affiliation, the CIPHE logo is the mark of a professional, competent tradesperson consumers can trust. Yet rogue installers continue to gain access to people’s homes and in doing so, put lives in danger. It’s not just the installation that has to be spot on, plumbing and heating engineers require in-depth product knowledge and an understanding of customer requirements too − especially where vulnerable people are concerned. The challenge we all face is how to help consumers understand the difference between a professional tradesperson and an unqualified one. It is understandable that

people often don’t have the confidence to question installers about their credentials. However, doing so could mean the difference between experiencing an excellent service or a bodged job. At the most extreme, it could save their life. In June, the Gas Safe Register launched a new campaign to highlight the amount of illegal gas work being carried out by unqualified installers in the UK − with more than one million households at risk. As part of the initiative, Gas Safe registered engineers are being encouraged to explain to customers the importance of checking the credentials of any gas engineer hired to undertake work in their home. The CIPHE is highly supportive of this move and asks the same of its members. Word of mouth can be a powerful tool in combatting the unscrupulous practices of a minority group, so whenever the opportunity presents itself, please help get the message out there.

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CPD

CREATING DEMENTIA-FRIENDLY BATHROOMS The AKW Dementia-friendly bathroom

FOR THE MORE THAN 800,000 PEOPLE LIVING WITH DEMENTIA IN THE UK, THE BATHROOM CAN BE A DAUNTING SPACE TO NAVIGATE. JAMES DADD, DIRECTOR OF MARKETING AT AKW, OFFERS SOME BEST PRACTICE ADVICE ON HOW TO CREATE DEMENTIA-FRIENDLY AND SAFE ROOMS FOR THIS IMPORTANT DEMOGRAPHIC.

James Dadd, Director of Marketing at AKW

he UK has an estimated 800,000 people living with dementia, with 20 percent of those aged 80 and over having the condition or some form of severe memory loss. It is estimated that by 2021 that number will have increased to about one million and by 2040, it will have doubled because people across the nation are living considerably longer. Some 163,000 new cases are diagnosed in England and Wales each year and one in three people over 65 are expected to develop the disorder. The Government has highlighted dementia care improvement as a primary concern – David Cameron said it is a personal priority of his – and has set an objective for England to be a world leader in fighting the condition. Indeed, the Prime Minister published his “Challenge on Dementia 2020” document last year to set out what the Government wants to see in place by 2020 in order for England to be

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“the best country in the world for dementia care and support, and for people with dementia, their carers and families to live”. For this to happen, there needs not only to be an enhanced awareness of the condition but also a change in the way those living with dementia are supported.

THE RIGHT ADAPTATIONS This does not mean, however, that they cannot continue to lead active and fulfilled lives, it just means they might need a little extra help, particularly in the home. The NHS suggests that maintaining the independence of someone with dementia may become a problem, but with the right adaptations to their environment and the installation of daily living aids that cater for their specific mental abilities, they should be able to remain comfortable, mobile and safe in their own home for some time. Dementia-friendly design is a must and there is, in particular, a growing trend for

adaptations in the bathroom, which is a notoriously challenging room to navigate for those with reduced cognitive abilities, due to the increased risk of scalds, slips and falls. As well as the inherent hazards that arise when you pair hot water and slippery floors with a diminished perception of danger, this room can also be incredibly confusing, frustrating and even frightening for those with dementia.

INSTALLER KNOWLEDGE Installers are increasingly being asked to fit safe and easy to use bathrooms, but it is vital they understand the considerations behind dementia-friendly design and follow best practice guidelines for creating the optimum space, that goes beyond simply installing grab rails. Healthcare and building design experts have developed a strategy to maximise the suitability of an adaptation and this can be broken down simply into a series of seven key points that must be taken into account.

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CPD

Scalding protection As dementia progresses so too does the loss of safety awareness, making those with the condition especially susceptible to scalding. Accordingly, it is advisable to include thermostatically controlled taps and showers in the bathroom design to ensure safe and stable temperatures and eliminate the threat of scald injuries. Equally, do not leave pipework exposed and use low surface temperature radiators and towel rails to further protect against burns. Preventing falls People with dementia are twice as likely to fall than their peers, resulting in significantly higher mortality rates than for others in the same age group. As a result, reducing the consequences of falls is critical to limiting the injuries that can follow. This can be achieved by removing floor-standing furniture, avoiding sharp edges on any bathroom product or radiator and choosing PET plastic shower screens instead of glass. Memory loss Short-term memory loss and forgetfulness can significantly increase the risk of flooding in a bathroom if the shower or a tap is left on after use. To combat this issue it is important to include flood-proof plugs in the basin and install a shower that has an auto shut-off function. AKWâ&#x20AC;&#x2122;s dementia-friendly iShowers, for example, automatically shut down after 30 minutes of use if left running to avoid accidental overflows.

Incorporating contrasting colours in the bathroom design can help a user with dementia to effectively deďŹ ne and locate separate sections of the room

Install showers that have an auto shut-off function

Retro memory People with dementia have a good long-term memory, making it much easier for them to recall events in the distant past than in recent times. Consequently, it is preferable to use traditionally designed fixtures and fittings, such as cross-headed taps and a conventional toilet flush rather than modern push-button devices to make sure the user is as comfortable as possible in the bathroom. General confusion It is usually important to include a mirror in a bathroom installation, but for a number of people with dementia, the reflection of their face can be frightening as they could believe another person is in the room with them. To overcome this it is wise to fit a roller blind above the sink so that the mirror can be covered when necessary. Floor colour Consistent flooring shades are crucial as a person with dementia can interpret a change in floor colour as a step up or down that can lead to trips or falls on a level surface. In particular, dark colours can seem like gaping holes and a speckled effect can appear to be flecks of dirt. Ultimately, a light, uniform colour is advised to avoid these problems.

The bathroom can be confusing, frustrating and frightening for those with dementia.

Visual confusion Incorporating contrasting colours in the bathroom design can help a user with dementia to effectively define and locate separate sections of the room, notably the shower and toilet areas. Clearly contrasting plain colours are also important for equipment, such as shower curtains, shower seats, grab rails and toilet roll holders, to help the user identify each item. For example, contrast should be used to help differentiate a grab bar from a wall and the toilet seat from the pan. A Light Reflective Value (LRV) difference of plus or minus 30 will create a suitable contrast. As the number of people with dementia continues to grow in the UK, it is critically important to understand their requirements and give them the tools they need to remain independent in their own homes for as long as is safely possible. With the right knowledge and products, person-centric, dementia-friendly bathrooms can be created simply and at no extra cost than a standard bathroom adaptation to ensure maximum safety and comfort for years to come.

AKW IS A CIPHE INDUSTRIAL ASSOCIATE For more information visit: www.akw-ltd.co.uk

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27/06/2016 12:56

CO-Gas Safety The Carbon Monoxide and Gas Safety Society

Picture by Chihiro Nagano 11 year old winner of CO-Gas Safetyâ&#x20AC;&#x2122;s CO Awareness poster competition 2014 ÂŠ Copyright CO-Gas Safety 2016

CO-Gas Safety has been lobbying since 1995 about the dangers of carbon monoxide poisoning Please sign our petition for prime time TV warnings https://petition.parliament.uk/petitions/124796 Share with your friends and family. Please pass it on to all UK citizens! Thank you Petition runs until 20th September 2016

www.co-gassafety.co.uk E: office@co-gassafety.co.uk Company Limited by Guarantee. Registered in England. Registration No. 03084435 Charity Registration No. 1048370

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CPD

DEMENTIA-FRIENDLY BATHROOMS QUESTIONS 1.

What are the three major risks in a bathroom for people with reduced cognitive abilities?

Name two measures that can be taken in a bathroom to reduce scalding.

How would you reduce the risks of falls in the bathroom?

What sort of shower screen is safest for users with dementia?

CIPHE members are expected to complete 30 hours of CPD each year. Completion of these assessments can count towards this requirement and CPD. To participate, simply return this assessment using any method you wish, such as fax, scan, email, photocopy, etc, (attach an additional A4 sheet if necessary). Your name:

__________________________________

How would you reduce the risk of flooding in the bathroom sink?

__________________________________ 6.

How could you prevent accidental overflows in a shower?

CIPHE membership number: __________________________________

Why might it help to use traditionally designed fixtures and fittings? Email: ___________________________

__________________________________

Why might you install a blind over a bathroom mirror?

__________________________________

What floor colouring might you suggest?

10. How could you ensure that separate sections of the bathroom are easily identifiable?

Return to: CIPHE, 64 Station Lane, Hornchurch, Essex RM12 6NB Fax to: + 44 (0) 1708 448987 Email: info@ciphe.org.uk or please visit the members only area of the CIPHE website.

www.ciphe.org.uk/cpd

CPD certificates are awarded annually. Whatâ&#x20AC;&#x2122;s in it for you? As part of our work to improve your Journal, the CIPHE Communications Group wants to know how you view our CPDs. Email us with your comments to: kevinw@ciphe.org.uK

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BRANCH NEWS

Branch NEWS NORFOLK

SCOTLAND

NORFOLK BRANCH CPD EVENING PLUMBING TRADE EVENING AT For its May CPD evening the Norfolk Branch welcomed Gavin Harris and Ian Prosser from WEST COLLEGE, SCOTLAND Greg Rowe Ltd. This Norwich firm have an outstanding record for tap-making innovation spanning over 50 years. Greg Rowe is an industrial associate of the Presenters, Ian Prosser and Gavin Harris. CIPHE and the presenters invited members to pop in to their factory at Cawston near Norwich to have a look round or make enquiries.

HONG KONG

HONG KONG TECHNICAL SEMINAR The water treatment seminar that took place in April, was attended by around 90 delegates. Richard Soper, CIPHE Director of International Development, chaired the event which included presentations from CIPHE Industrial Associates; Pegler Yorkshire, Fernox and Thomas Dudley. Richard also presented a Master Plumber certificate to Hong Kong Branch member, Cheng Chi Wai. Richard Soper presenting a Master Plumber certificate to Cheng Chi Wai

West College Scotland hosted a plumbing and heating trade evening partnered by Plumbase plumbing distributors. John Doherty, CIPHE area co-ordinator for Scotland, welcomed everyone to the event and invited them to enjoy the evening exploring the new products and emerging technologies, which were being presented by our trade exhibitors such as NIBE air source heat pumps, Purmo Underfloor heating solutions, Fernox water treatment products, Wilo energy-related products, Intergas radio frequency boiler control and Sunamp’s phase change energy storage materials. Andrew Fogarty Head of Energy and Engineering at West College Scotland said: “This was an excellent CPD event for local tradespersons and we look forward to being able to offer similar events soon.”

The Fernox stand at the West College trade evening

The Wilo stand and demonstration

The Purmo stand

KENT

KENT BRANCH NEWS In May, the Kent Branch Student Awards Dinner took place at the Great Danes Marriot Hotel, Maidstone.The Branch was delighted by the huge turnout as it attracted a record 220 people, including lecturers and students from eight colleges. Three students from each college received a prize.The winner was given £150 in Amazon vouchers and the runners-up received £100 in Amazon vouchers. Kevin Wellman, Chief Executive Officer of the CIPHE presented 24 prizes in all. Other special guests included CIPHE President,Terry Stephenson and Richard Soper CBE. Richard praised the students’ achievements and told them that anything is possible if they put in the work and are motivated. “I speak from experience – I started my career like you, as an apprentice, and I ended up becoming the CEO of Worcester, Bosch Group.” Owen O’Neill, one of the organisers told the students it was their night. “You have earned the right to be here, we recognise your achievements and salute you!” Guests enjoyed a three-course dinner and were entertained by comedian and MC, MickiTravis. It was a great evening and one that the students and their lecturers won’t forget.

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The CIPHE would like to thank the following sponsors, who also held an exhibition for attendees: ALIAXIS, Aqualisa, Arup, BPEC, City & Guilds, Cistermiser, Danfoss, Heatrae Sadia, Ideal, Parkers of Bromley, Pegler Yorkshire, Polypipe, QRL Radiators, Speedfit, Stelrad, Vaillant and Worcester Bosch Group. Note: The colleges taking part were Ashford College, Bexley College, Canterbury College, East Kent College (Broadstairs), MidKent College (Gillingham), MidKent College (Maidstone), North Kent College (Gravesend), West Kent College (Tonbridge).

Kent Branch Student Award winners

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PRODUCTS

What’sNEW

This guide features the latest product launches and the most recent applications of plumbing and heating technology. To advertise your product or project please contact Theresa Geeson on 01778 392046 or email theresag@warnersgroup.co.uk

SNICKERS¹ REVOLUTIONARY LITEWORK GARMENTS

REPLACE A BOILER, REPLACE A VEHICLE WITH GRAHAM GIVE A TRUCK!

Snickers¹ Next Generation garments are known for their contemporary designs with features that focus on fit, comfort and freedom of movement, as well as their innovative fabrics that deliver longlasting protection. The new LiteWork Trousers have all the features and functionality of the other Next Generation working clothes, they are super-light, quick-drying garments that keep you looking and feeling cool wherever you are on site in warm weather. They have an advanced, modern design and are made from durable rip-stop fabric featuring the revolutionary ‘37.5 technology’ that delivers outstanding working comfort and ventilation in the warmer months.

Graham, The Plumbers’ Merchant is giving customers the chance to win a new Nissan Navara with every purchase of a Boiler Replacement Pack made in-branch with its new competition, Graham Give a Truck. Available in branches nationwide, Graham customers can choose from selected boilers, flues, filters and chemical water treatments from market leading manufacturers. Crucially, each purchase is entered into a prize draw, with one lucky winner receiving a brand new Nissan Navara. Graham Give a Truck is now open for entries in Graham branches nationwide until August 31st 2016.

01484 854788 info@snickersworkwear.co.uk www.snickersworkwear.co.uk

THE DANFOSS TPONE AND ONLY Danfoss is making intelligent heating control even easier with the launch of the new TPOne Programmable Room Thermostat, which is packed with user-friendly innovations. Designed to suit almost any domestic heating control application, the TPOne delivers all the functionality of the existing TP models in one all-new range, including true seven-day programming, holiday function, and it even offers timing for a hot water cylinder.

0845 1217400 www.TPOne.Danfoss.com

GIACOMINI LAUNCHES NEW BALANCING VALVE SET Giacomini, manufacturer and supplier of heat interface units, has introduced a new balancing valve set to complement its heat interface units. The new balancing valve set is made with multi-dwelling properties in mind, helping to optimise the efficiency of communal heating systems by carefully balancing the heating network throughout. With Giacomini¹s new balancing valve set installed on each return branch of the main pipe network, the flow can be set and regulated for each individual branch, ensuring the correct flow. Giacomini¹s balancing valve set also has the option to include a bypass configuration, ensuring constant flow around the entire pipe system.

www.giacomini.co.uk

grahamplumbersmerchant.co.uk @Graham_Merchant Graham Plumbers’ Merchant

THOMAS DUDLEY LAUNCHES INTELLIGENT URINAL FLUSHING CONTROL Kinetic® is an intelligent watersaving ‘all-in-one’ electronic urinal control, offering quick and easy installation, from Thomas Dudley Ltd. Kinetic® is suitable for any washroom environment and can be installed onto pipework, wall or ceiling. The contemporary urinal flushing valve has been designed to save up to 80 percent of water in comparison with traditional petcock and automatic cistern installations. Kinetic® is available in both glossy white and grey finishes, can be powered by mains or battery and is suitable for water pressures of 0.1 - 10 bar.

www.dudleybathroomproducts.co.uk

SENTINEL JETFLUSH RAPID® CLEANS UP Sentinel has introduced a new powerflushing machine, the JetFlush Rapid®. It will help installers to improve heating system efficiency, minimising the risk of boiler failure and preparing systems for protective inhibitor. The JetFlush Rapid delivers thorough removal of magnetic and non-magnetic debris, while restoring heat and efficiency to domestic heating systems by a bespoke pump that couples a large, high-efficiency impeller with a powerful motor. Instant flow reversal adds extra cleaning power, helping to shift stubborn dirt by disturbing water flow. The JetFlush Rapid can clean 20 to 25 radiators from one location thanks to 20 metre head pressure. Saving yet more time is the unit¹s combined isolating and dump valves, which allow fuss-free direct flush to waste. 01928 704330 info@snickersworkwear.co.uk www.sentinelprotects.com

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PRODUCTS

AQUATECH PRESSMAIN A-POD: A PACKAGED PLANT ROOM The A-Pod unit provides water services to a building through a combined booster set and a break tank, both inside one transferable pod. Designed as a single piece item with two sections, one for stored water the other for a booster set, the unit can be delivered to site where, once positioned, it requires the simple connection of mains pipework, outlet pipework to services and electrical supply, making it a ‘plug in and play’ unit. The overflow, warning pipe and screened spill-over weir terminate through the wet side wall to outside so do not normally require any additional pipework. 01206 215121 sales@aquatechpressmain.co.uk www.aquatechpressmain.co.uk

NARROWEST LST RADIATOR ON UK MARKET Myson¹s new Low Surface Temperature (LST) radiator range includes the narrowest panel LST model available on the UK market. At just 420mm wide, it allows the specifier to make the most of available wall space, while maximising safety, reliability and aesthetics. The new 420mm model comes in three heights; 650mm, 850mm and 950mm to suit all applications, in either LST Super or LST Super Plus model options. Myson LST radiators also come with an ‘A’ rated thermostatic radiator valve for maximum energy efficiency. The entire Myson LST range have smooth, rounded casings which have no sharp edges and are painted in a durable white finish, its elegant appearance makes it the perfect choice for domestic use in children¹s rooms, retirement accommodation and sheltered housing.

www.myson.co.uk

AKW’S ISHOWERS RANGE OF ELECTRIC SHOWERS A HIT WITH INSTALLERS

SNICKERS WORKWEAR TOE GUARD SAFETY FOOTWEAR

AKW¹s new range of electric showers, iCare, iTherm and iSure, which combine stylish design and market leading three-year guarantees are proving a hit with installers who find them super-quick and easy to install. It¹s a revolutionary range with stunning designs and incredible functionality that offers the ideal option no matter the customer¹s needs or price point. Each shower has a retrofit footprint, meaning it¹s easy to install in place of almost any electric shower on the market and eight water/electricity entry points meaning it can be installed in a matter of minutes.

Now part of the Hultafors Group UK¹s portfolio of premium brands, Toe Guard delivers great value safety footwear for all kinds of working environments and weather conditions. Starting at only £29.95, this range of safety shoes and boots is one of the fastest growing in Scandinavia where demands for safety, quality and value keep their shoes and boots a step ahead of the competition. With a variety of different safety shoes and boots available in the range, every product has in-built hi-tech designs that combine top quality materials, ultimate comfort and maximum safety. David Clark, Hultafors Group UK MD said: “The Toe Guard product ranges extend our offer of premium brands for discerning, professional craftsmen and women.”

01905 823 299 www.akw-ltd.co.uk

01484 854788

BSS SCORES DOUBLE TOP IN SAFETY AWARDS

THE ANNUAL NATIONAL WOOD FUEL CONFERENCE

BSS – UK distributor of heating and pipeline products and services – has won major awards in recognition of its contribution towards health and safety from the Royal Society for the Prevention of Accidents (RoSPA) and H&V News. RoSPA honoured the company with the Silver Achievement Award in its 2016 Health & Safety Awards while H&V News named LiFT, the company’s safety programme, the Safety Initiative of the Year in its annual competition. BSS Safety Director Richard Byrne said: “Our obligation to health and safety extends to our workforce, the contractors we employ, stakeholders that we work with, and members of the public. We are extremely proud that this effort has been acknowledged by both RoSPA and H&V News.”

Fuelling the landscape is the theme of this year’s National Wood Fuel Conference on Thursday 13th October, which will focus on woodland’s growing role in the rural economy. Wood fuel is developing as a significant driver for landscape scale management and the conference will look at how an integrated approach can support new woodland creation, aid flood prevention, add value to land and fuel the rural economy. Held at the Epsom Downs Racecourse, the conference offers a valuable opportunity to hear from experts on woodland creation and funding; catchment management; the future for biomass and district heating; new technologies and market opportunities at home and abroad.

0116 245 5951 07468 470216 jason.currall@bssgroup.com

www.bssindustrial.co.uk

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www.woodfuelconference.co.uk

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CLASSIFIEDS

CLASSIFIEDS SMART SOLUTIONS FOR PLUMBING PROBLEMS Quick-Fit Isolation Valve For Pressurised Pipe Professionals cut pressurised pipe only as a last resort. Until today, if a plumber needed to isolate part of a 15mm water-pipe system, there were only two options: locating outside isolating valve involving draining down, or freezing. Now there is a third, mechanical solution. The WRAS approved Aladdin EasyFit Isolator can be inserted leak-free into 15mm copper or plastic pipe, where there is pressurised hot or cold running water, in just three to five minutes saving time and overall job cost, and provides a permanent large bore on/off valve.

The CIPHE appreciates the sterling work done on behalf of the Institute by its volunteers. If you would like to take an active role in one or more of its working groups and committees, we would love to hear from you. Alternatively, you may wish to consider becoming a CIPHE Membership Ambassador – helping to promote the professional Chartered status and the many benefits and services CIPHE membership can provide. We welcome the opportunity to discuss the requirements further with you. Please contact Lesley Challis for details of our current voluntary positions.

01279 730363 sales@nlbengineering.co.uk www.aladdin-products.co.uk

Ample free parking Local to M25 (Dartford Crossing) Subsidised canteen 9000ft2 of modern, well equipped training & assessment facilities Highly experienced friendly staff

YOUR INSTITUTE NEEDS YOU!

Lesley Challis Comp CIPHE AMInstLM, PA to Chief Executive Officer DIRECT LINE TEL: 01708 463115 EMAIL: lesleyc@ciphe.org.uk

• • • • • • • • • •

ACS Domestic Gas Safety ACS Domestic Gas Appliances BPEC Gas Foundation C&G Plumbing L2&3 Unvented Hot Water (Part G) WRAS Water Regulations Electrical (Part P) Energy Efficiency (Part L) Boiler fault diagnostics AM2 Electrical test centre

COMBINATION BOILERS-FAULT FINDING & REPAIR John Reginald, author of the highly successful Central Heating - Fault Finding & Repair, has now released Combination Boilers - Fault Finding & Repair. The 150-page, A4 spiral-bound book with laminated front and back cover, is written in an easy-toread, easy-to-understand format, which takes the reader through the background and operation of each major component within combination boilers past and present. The comprehensive fault-finding logic guides provide professional solutions allowing you to repair and service combi boilers with a greater understanding and with more confidence.

Priced at £26.00, incl. P&P. To order your copy visit any leading online retailer, highstreet bookshop or order from the publisher at: www.combiboilerrepair.co.uk

CENTRAL HEATING-FAULT FINDING & REPAIR From simple to more complex faults, author John Reginald, takes the reader on a journey through central heating and domestic hot water sysytems. The manual’s aim is to instil a better understanding of the systems to achieve professional solutions to professional standards. Central Heating-Fault Finding & Repair consists of logical stepby-step guides that take the reader through the fault finding and repair process. The fault logic guides are easy to read and indicate which section of the manual deals with the background and repair of that fault.

Priced at £26.00, incl. P&P. To order your copy visit any leading online retailer, highstreet bookshop or order from the publisher at: www.centralheatingrepair.co.uk

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If you are going to BUY an electric combi boiler... BUY one that is already pre-wired with a wireless programmer and an independent timer to maximise cheap rate electricity input... BUY one with a ten year guarantee on the store that is independently assessed and CE marked... BUY one with an A rated pump fitted and wired so connection to radiators is straightforward... BUY one that offers mains pressure hot water, sufficient for one bath plus one shower and a 6kw immersion heater for up to 5 radiators...

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www.advanceappliances.co.uk

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ECB 210 Wireless programmer Independent timer 10 year guarantee CE marked â&#x20AC;&#x2DC;Aâ&#x20AC;&#x2122; rated pump 6kw immersion heater

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