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techtalk – selecting positive or negative head shower pumps

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Technical – steel panel radiator efficiency

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Working for you.

MyCustomers

MySupport

Manage enquiries and store guarantees against customer profiles.

All contact numbers, manuals and documents in one place.

MyCalendar

MyTools

Organise appointments, service reminders and see our latest promotions.

On the job tools including a fault finder and flue calculator tool.

Introducing the NEW

MyWorcester App Our all-inclusive app puts Worcester straight into your pocket and provides a series of tools to help you easily manage your customers on a daily basis.

The MyWorcester app is available to download via the Apple App Store and Google Play. For more information, visit worcester-bosch.co.uk/my.

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CONTENTS 16

techtalk – selecting positive or negative head shower pumps

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Technical – steel panel radiator efficiency

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CIPHE 04 08 11 13 25 25 29

Message from the CEO COVER STORY: CIPHE member benefits – guiding you through GDPR legislation CIPHE National President CIPHE supports the education sector New Engineering Council members Call for nominations for the Board of Trustees Branch news

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News smarttalk – employment law changes techtalk – selecting and installing shower pumps Training Matters − the new Apprenticeship Standard CIPHE External Affairs Group update What’s new

28 FEATURES 10 12 18 20 27 28

Member benefits Choosing the right provider for pension auto enrolment Encouraging young people into our industry Technical − steel panel radiator efficiency CPD – controls and wiring part 2 Hong Kong Branch water safety plan Member profile – Cecil Griffths of Heat Care Solutions Ltd CIPHE technical advice The email address for any technical advice is technical@ciphe.org.uk Please make sure we have your up-to-date email address. Send your details, including your membership number, to admin@ciphe.org.uk

ciphe.org.uk PUBLISHER: Chartered Institute of Plumbing & Heating Engineering (CIPHE) 64 Station Lane Hornchurch Essex RM12 6NB T: +44 (0) 1708 472791

PUBLISHING EDITOR: Juliet Loiselle Warners Group Publications T: 01778 391067 E: julietl@warnersgroup.co.uk

SUBSCRIPTIONS: p&he is free to members of the CIPHE. Non-members – £115.00 per year (six issues). Overseas – £115.00 by surface mail or £170.00 by airmail.

EDITOR: Nicky Rogers Warners Group Publications T: 01778 391128 E: nickyr@warnersgroup.co.uk MULTIMEDIA ACCOUNT MANAGER: James Knight Warners Group Publications T: 01778 395029 E: jamesk@warnersgroup.co.uk PRODUCTION: Sue Ward Warners Group Publications T: 01778 392405 E: production@warnersgroup.co.uk DESIGN: Amanda Clare

www.facebook.com/ CIPHE.UK

@CIPHE www.linkedin.com/ groups?home= &gid=7467910

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HEAD OFFICE EXECUTIVE TEAM CEO: Kevin Wellman T: +44 (0) 1708 463115 E: kevinw@ciphe.org.uk HEAD OF FINANCE: Natasha Fallows T: +44 (0) 1708 463109 E: natashaf@ciphe.org.uk MEMBERSHIP DIRECTOR: Tim Sainty T: +44 (0) 1708 463102 E: tims@ciphe.org.uk TECHNICAL DIRECTOR: Paul Harmer (Consultant) E: paulh@ciphe.org.uk

READERSHIP: There are around 7,200 members of the CIPHE. The membership is made up of plumbing and heating professionals, specifiers, college lecturers, plumbing designers, manufacturers, engineers and consultants. © 2017 The Chartered Institute of Plumbing & Heating Engineering.

Rights of translation and reproduction are reserved.

Copyright notice No article may be reproduced in full or part without the written permission of the editor. In some instances, there may be a reproduction fee.

Disclaimer Publication of an article or inclusion of an advertisement does not necessarily imply that the Institute is in agreement with the views expressed or represents endorsement of products, materials or techniques, nor does the Institute accept responsibility for errors or omissions.

PRINTED BY WARNERS 01778 395111

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MESSAGE FROM THE CEO

POSITIVE DEVELOPMENTS AT THE CIPHE Firstly, I would like to thank members for the positive feedback on the last edition of the p&he Journal, and especially to those who have offered to assist with our work and activities.

Kevin Wellman, CIPHE CEO kevinw@ciphe.org.uk

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must especially thank those who have represented CIPHE at meetings following the tragic Grenfell Tower fire disaster. We have supported the workshops arranged by the Construction Industry Council and a roundtable event arranged by the Royal Academy of Engineering, which will both feed in to the Public Inquiry. I have also written to Dame Judith Hackitt, who is heading up a review of Building Regulations and Fire Safety, promoting the use for sprinkler systems but stressing that they must be installed by competent people. My previous editorials have highlighted my concerns about the shortages of skilled installers in the plumbing and sprinkler industries.

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CIPHE SUCCESSES It has been another busy year for the CIPHE with many positive developments taking place and I thought I would take this opportunity to summarise some of the successes.

• Following an Engineering Council license review during the summer, our Chartered Engineer license was extended for a further four years to coincide with the licences for Engineering Technician and Incorporated Engineer. We are proactively promoting this and have seen

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a year-on-year increase in applications to join, including some 60 initial applications for CEng recognition.

We continue to support the development of the Plumbing & Domestic Heating Technician Apprenticeship (Trailblazer) which is still scheduled to be launched during early 2018. We are liaising with Government and other professional bodies, advising them on what we see as being essential requirements in order to give the scheme the best opportunity of success. Later next year, it is anticipated that the Building Services & Water Management MSc course will also be available.

Incidences of Legionnaires’ disease and hot water scalding are on the increase and the publication of the Safe Water Guide earlier in the year was, in my opinion, particularly timely. Of course, we would benefit significantly from any assistance our Branches and members can offer in spreading the message on safety and the value of the guide as an industry resource.

We have collaborated with CIBSE to produce the first phase LUNA report which is reviewing loading units and we are now moving on to the second phase of the project.

The development of techtalk videos has been widely acclaimed. They are

available via the following link: https://techtalk-ciphe.org.uk/. To date, the videos, which are largely sponsored by our Industrial Associates (IAs), have attracted over 37,000 views. Not surprisingly, our engagement with IAs has increased and recent meetings of the IA Development Group have been oversubscribed.

• An increase in volunteers has resulted in much welcomed support of our Technical Working Groups, CEng Professional Review Interviews and External Affairs Group.

• Membership services are under review with new offerings in the pipeline. A number of members have taken up preferential rates on a service through TenderSpace, and the new insurance provision through UIB Ltd is attracting great interest from members in business as savings of over 30 percent have been achieved.

VOLUNTEERS The positive progress made has not been possible without the work of volunteers and I want to take this opportunity to thank you for the support given to our Institute.

I welcome participation in our groups and committees and if you know of anyone who would like to get further involved with any of our national committees please ask them to contact me direct.

November/December 2017

30/10/2017 10:03

THE FUTURE IS GREEN, EFFICIENT AND HEALTHY

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Etherea units feature Panasonic’s nanoe™ technology which fights against airborne diseases.

The new Etherea series, using R32 refrigerant, achieves high efficiencies and boasts a rating of A+++.

NEW REFRIGERANT GAS

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UK AD ETHEREA PRO 17 for ACR cover.indd 1 p05_phenov17.indd 1

For more details, call us on 01344 853182

01/08/2017 12:05 17/10/2017 14:34:05

NEWS

TheNEWS NEW DIMPLEX WEBSITE FOR ELECTRIC HEATING SYSTEMS

BATHED IN HISTORY

Dimplex has launched its new website, packed with product details, sector guides and technical information to support the industry when specifying and installing electric heating systems.

Alongside product details for more than 450 installed and portable Dimplex electric heating products and systems, Dimplex offers support, advice and installation guides for installers.

Visit the site at www.dimplex.co.uk

Winston Churchill loved a hot bath, and ensuring he could still enjoy one while leading the war effort was seemingly important when creating his bunker in Down Street underground station 80 years ago.

The former Prime Minister’s Heatrae Sadia cylinder has been uncovered deep below the streets of Mayfair and is on display as part of a ‘Hidden Spaces’ tour of the disused site.

The cylinder was fitted into a part of the station which would have been reserved for Churchill and members of the Railway Executive Committee at the start of the Second World War. It powers a bath that the Prime Minister would have used during his time underground.

Down Street, which closed as a tube station in 1932, had space for meeting rooms and offices where the Prime Minister would co-ordinate the start of the war effort before the completion of the cabinet war rooms, which would later become central to the war effort.

How long it remains in situ for is still to be determined, as Transport for London look to find a new use for the station and its underground passages.

Richard Newman, Senior Product Manager at Heatrae Sadia, said: “Heatrae Sadia water cylinders have been a part of British life for more than 95 years and we were fascinated to discover that this unit was hidden deep below London in such a Churchill’s Heatrae historically important location.”

Sadia cylinder

OH SO QUIET… Salamander Pumps has achieved the Quiet Mark status for the majority of its range of shower and whole house pumps.

Quiet Mark is the eco-award programme run by the UK Noise Abatement Society, which ranks excellence in quiet product design, and is awarded to products proven to be some of the quietest in their class.

Salamander’s pumps are also now officially rated the quietest available in the UK, according to stringent independent test results.The noise tests were carried out against competitor products by acoustic test and calibration specialists at the University of Salford, using its UKAS-accredited facilities.

SalamanderTechnical Director, Gareth Richards, said: “Customer feedback tells us that noise is a huge factor when it comes to choosing the right pump, which is why we continue to invest in research and development to reduce turbulence and vibration, and therefore noise.

Visit www.salamanderpumps.co.uk to see details of pump noise against a sliding scale of noises ranging from quiet rainfall through to a noisy alarm clock.

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ALL THAT’S HAPPENING IN THE PLUMBING & HEATING WORLD

BEGINNING OF THE END FOR OIL HEATING SYSTEMS? Claire Perry MP, Minister for Climate & Industry, announced during a Government briefing in October, (Building on the UK’s Clean Growth Credentials), that the Government intends to phase out the use of heating oil to heat buildings and domestic hot water during the 2020s, in both domestic and non-domestic heating systems.

“This momentous announcement is vital to assist in cleaning up the emissions from UK heating systems. It is extremely welcome as it gives much needed insight into the direction of travel and enables businesses to plan for the future, whether a supplier or a consumer,” said Mike Nankivell, President of the Heat Pump Association (HPA).

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NEWS

UK HOMEOWNERS FAILING TO INVEST IN REGULAR SERVICING New research from Worcester, Bosch Group has revealed that homeowners are putting themselves at risk by failing to commit to simple gas safety checks.

In the run up to Gas Safety Week 2017, Worcester Bosch looked into the habits of homeowners across the country, and found that over a quarter (27 percent) of Brits are not getting their boilers serviced at least once a year.

For those who do invest in servicing, a worrying 34 percent fail to ask their

engineer to show their Gas Safe registration card.

The research also highlighted significant failures to carry out checks on safety alarms.

Although many homeowners were found to inspect their smoke alarms at least once a year, over a third of respondents (36 percent) with a Carbon Monoxide alarm fitted admitted to not testing it on a regular basis.

Martyn Bridges, Director of Technical Communication and Product Management at Worcester, Bosch Group, commented:

“When it comes to driving our cars, we wouldn’t risk not getting our brakes and lights checked once a year, yet the nation seemingly doesn’t have quite the same attitude when it comes to heating appliances.”

The figures also highlighted some of the key considerations that those looking to get on the property ladder should keep in mind, as 24 percent of buyers admitted to not checking the history of the boiler when buying a new property.

More than 27 percent of Brits do not have their boilers serviced at least once a year

CHANGES TO RHI TO DRIVE INSTALLATION FIGURES With payments attributed to over 53,000 properties since its inception, the Government is on target to increase this number along with awareness of the scheme by having raised the incentive payment.

“The implementation of this new RHI tarrif uplift is great news for consumers and the renewable industry as a whole. It reinforces the Government’s commitment to driving forward renewable energy as a very real alternative to oil and LPG in particular,” said Phil Hurley Managing Director NIBE Energy Systems. “It goes without saying that installers, specifiers and heating industry professionals have been, and remain, critical to the success of engaging the British people to choose renewable energy systems wherever possible.”

The RHI payments were introduced to incentivise consumers into choosing a renewable energy heating system such as a ground source or air source heat pumps, with the homeowner receiving a fixed sum payment from the Government for a fixed period of seven years. To further drive this forward, and to meet sustainable energy targets outlined by the Government, tariff uplifts have been applied for ground source heat pumps, air source heat pumps and biomass, whilst solar will remain the same.

The RHI scheme was the first of its kind in the world with the aim of making a significant contribution to the 2020 ambition of 12 percent of UK heating being generated from renewable sources as opposed to more typically conventional sources. Ground source heat pumps will

see payments rise from 19.64p/kWh to 19.86p/kWh whilst biomass plant systems will see an increase of 2.26p/kWh. Air source heat pumps enjoy the most significant financial benefit with changes from 7.63p/kWh to 10.18p/kWh, an uplift of 2.55p/kWh. These changes demonstrate to installers the ongoing benefits of renewable energy heating systems for consumers and the financial benefits that it can bring by looking at alternative solutions. Such changes in the RHI payments will only serve to incentivise consumers who reside in off grid properties or who have a genuine desire to find a renewable energy system for their home, unlocking the potential of this niche sector of the UK heating industry and driving growth and prosperity.

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MEMBER SERVICES – COVER STORY

HONG KONG Members in Hong Kong have to comply with their own data protection regulations.

GDPR AND WHAT IT WILL MEAN FOR MEMBERS Providing members with support and advice to assist them in their professional lives is a crucial part of CIPHE’s role. Here, we discuss how the new General Data Protection Regulation will change the way you handle data within your business.

Tim Sainty, CIPHE Membership Director tims@ciphe.org.uk

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lthough Brexit lies ahead of us in the UK, it has already been confirmed that Regulation (EU) 2016/679; otherwise known as General Data Protection Regulation (GDPR) legislation will apply from 25th May 2018.

This is the date when GDPR replaces the Data Protection Act (DPA) 1998, the current law that handles data protection and how organisations handle personal data.

Type GDPR into an internet search engine if you want to really terrify yourself with the prospect of seven million results, but what should members really do to prepare for compliance with the legislation’s requirements?

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A useful starting point is to accept that GDPR is almost certainly going to have an impact on you. I would also suggest that now is a really good time to consider your compliance with existing data protection law too. The Information Commissioner’s Office (ICO) has a very useful toolkit to support this at https://ico.org.uk/fororganisations/resources-and-support/ data-protection-self-assessment-toolkit/.

The first thing to stress in signposting this toolkit is that it is anonymous, so you are not immediately advertising any areas of weakness, but giving yourself the best opportunity to improve business practices.

QUESTIONS YOU MAY ASK Here, we suggest three questions that could crop up in your business and the responses to help keep you compliant. You will note that you have the responsibility to check that anyone who shares your business data (such as an accountant) is also compliant.

Q. My company is referred to carry out a boiler service for a consumer by an insurer that includes this annual event as a part of its cover provided. What is my relationship here?

A. The insurer is the data controller and you are the data processor. Your relationship is with the insurer and not with the consumer.

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COVER STORY – MEMBER SERVICES

You follow the instructions from the data controller and should not retain the consumer information for your own business purposes.

Q. I have an accountant who handles my tax returns every year. Do I need a data processor and data controller agreement in place between us?

A. Yes. It is good practice to make sure that you include this in any contracts you put in place with companies or individuals who process data for you. In the case of an accountant, it is extremely likely you will be providing customer data. You should also check that your accountant is registered as a data controller themselves.

Q. How do I make sure that the system I use to keep my customer records is compliant with GDPR? A. There are a few recommendations here: • You need to know the territory that data you add is being processed and stored; as you must be able to display adequate safeguards you have put in place if it is held in non-adequate locations.

This year, even Microsoft has written into its terms that it will comply with GDPR for its cloud service.

• Only collect and store absolutely necessary data for your relationship with the customer. Is gender relevant for plumbing and heating services for example? Almost certainly not, so don’t record it.

• Ensure your system allows you to erase data when you wish to or when you are instructed to do so by a previous customer.

• Make sure ALL the devices you use to access personal data electronically has adequate security installed and updated.

PRIORITIES If you process personal data, make sure you are registered at https://ico.org.uk/about-theico/what-we-do/register-of-data-controllers/

This costs £35 per year for any business that has fewer than 250 staff or a turnover of less than £25.9 million. Above these levels, the annual fee rises to £500. There are fines of £5,000 for failing to register and it is easy to identify.

Who in the company is responsible for practices when it comes to the collection and processing of data? Make sure they know this is expected of them and set regular review periods to assess that your company compliance is being maintained.

Provide a concise, transparent, intelligent and easily accessible, free of charge privacy policy. There are many variations of this depending upon where data is being collected and stored. If you do not have a website for example, then how are customers or potential customers provided with it? Business stationery such as quotes and invoices for work are a good place to start.

Is there lawful consent for the processing of this data? This is one of the most significant changes enforced with GDPR. Gone are the days of ‘tick here if you do not want to be contacted’. The consent must be freely-given, specific, uninformed and unambiguous. So, when installing a heating system and recommending a service in 12 months’ time, be clear with the customer that you will plan to call them to see if they want to go ahead and record their response. This applies to existing customers and not just new ones, which means it is time now to get explicit consent from existing contacts that they are happy for you to market your services and availability. If you do not have consent, then do not use the data.

Can data be accessed efficiently to respond to customer and contact requests?

A customer has the right of erasure upon request, which means that you must comply and remove their data from your systems within the boundaries of reasonable expectations. An example might be where data has to be retained for accounting purposes. However, once beyond any other lawful obligations held, personal data must be removed from your systems when you are asked to do so. Receiving a subject access request means that a business must provide all data held on someone inside a 30-day period.

FAILURE TO COMPLY The ICO has taken enforcement action in almost 200 cases since 1st January 2016, and with GDPR comes the power to apply much larger fines than current legislation allows.

Higher category actions can cost four percent of your business’ annual turnover and lower category ones can be two percent. You really must get this right.

There is a very strong chance that ensuring compliance with the DPA and then GDPR, means running a business more effectively.

After all, how many of the people who neither expected nor wanted to hear from you go on to become your customers?

And if that isn’t convincing, then remember you are an individual too. Your own rights are protected and enhanced by this legislation, and your relationships with the organisations you interact with can be arranged on your own terms.

CIPHE HELP AND ADVICE As a professional body, we want to provide information to support you in your professional lives. Contact me via tims@ciphe.org.uk if you would like any further assistance on this subject or if there are any questions you would like to see answered in future editions of the p&he Journal.

CIPHE members can contact Emms Gilmore Liberson on 0121 314 0000 for any specific legal advice regarding GDPR. Quote your membership number, and the first 15 minutes of any advice is given completely free of charge. Discounted rates will apply to any paid for services used after that.

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MEMBER SERVICES

AUTO ENROLMENT – WHAT’S ALL THE FUSS? Since its introduction in 2012, auto enrolment has seen more than eight million employees join workplace pension schemes. However, with fines for businesses that fail to comply, assistance is available for CIPHE members.

Tim Sainty, CIPHE Membership Director tims@ciphe.org.uk +44 (0) 1708 463102

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he legislation requires an employer to automatically enrol any member of staff between the age of 22 and state pension age who earns over £10,000. If the employee doesn’t want to be in the scheme, it’s then up to them to opt out.

It is important that employers take auto enrolment seriously and meet their legal requirements as the Pensions Regulator has the power to fine businesses up to £50,000 for non-compliance.

CHOOSING THE RIGHT PROVIDER Auto enrolment has not always been a smooth ride for employers. The internet is rife with negative reviews about pension providers, citing everything from poor customer service to long, drawn out and overly complicated admin and payroll processes. Set-up and management fees from providers have also dramatically increased costs.

Business owners have had a huge choice of providers, with nearly 100 Master Trusts currently in existence. However, with various legislative and other changes happening, experts estimated that by the end of 2018, there may only be around 15 Master Trusts remaining.

To steer employers in the right direction, the Pensions Regulator published a list of guidelines to make sure you are choosing a quality scheme. Employers should check that a scheme is: • Well governed, with all the top quality kitemarks;

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• Easy to use; • Provides good value to you and your employees; • Automates all the most laborious tasks like assessment, contributions calculations and communications; and • Is compatible with your payroll software.

WHY CHOOSE SMART PENSION? Smart Pension offers a free, fast, efficient and easy to use auto enrolment solution that has been purpose-built and specifically designed for small businesses.

• The only end-to-end solution that is completely free to the employer; • A state-of-the-art technology platform that does most of the work for you, taking the headache out of auto enrolment and leaving you to run your business; • Partnered with industry giant, Legal & General; • Integrates seamlessly with payroll software; and has • Attained the top kitemarks for quality and governance, including the Master Trust Assurance Framework that is approved and promoted by the Pensions Regulator.

YOU CAN CHANGE YOUR PROVIDER

to move without any financial penalty from your current provider. The process is very simple and could end up saving you considerable amounts of time, money and hassle.

We have partnered with the Smart Pension to give members a VIP service. You can rest assured that when you join Smart Pension, any CIPHE member will be well looked after.

They have assigned two dedicated members of staff to make sure someone is there for you every step of the way.

CONTACT: Get Smart with your pension − it only takes a few minutes to get you up and running, contact: Perry Tel: 020 3869 2330 / 07500 667273 or Email: Perry.Osborne@SmartPension. co.uk or Lee Tel: 020 3869 2332 / 07828 090104 Email: Lee.Hadwin@SmartPension.co.uk (Put CIPHE in the subject line of your email)

If you have already staged with another provider but, are not happy with your current arrangement, Smart Pension is here to help.

In the vast majority of cases it is possible

November/December 2017

09/11/2017 10:12

NATIONAL PRESIDENT

PRESIDENT’S DIARY

Geoff Westall

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Geoff Westall, CIPHE National President, reports on the opening of the new Worcester, Bosch Group training facility. Other events in the autumn helped to emphasise the CIPHE’s commitment to training and career development.

t the end of September, I was invited

by Worcester, Bosch Group to the opening of their new £3.5million training facility at their head office in Worcester. It was officially opened by Richard Harrington MP, Energy Minister and Robin Walker MP, Under Parliamentary Secretary of State for BREXIT and was followed by a tour of the facility.

The building covers 1,000m² and comprises 218 installed appliances covering all technologies. As well as training their own engineers, courses are available to plumbing and heating engineers on servicing/maintenance and commissioning, right through to core safety courses on all fuels.

As well as an introductory talk by Worcester Bosch Service Manager, Nick Fothergill, there was a presentation on hydrogen gas as an alternative fuel to natural gas and electricity, together with an update and demonstration on smart technology controls around the home.

CIPHE AT PHEX In early October, I visited the CIPHE stand at the PHEX, held at Manchester United’s stadium. It provided the perfect opportunity to meet the visitors to the stand, talk to them about the CIPHE and encourage them to become members.

COLLEGE PRESENTATIONS The following week, I visited Newcastle College to present a plaque to mark the college’s enrolment as an Approved Training Centre for the CIPHE. I was given a guided tour of the facility and spoke to the students about their progress there. I then travelled to New College Durham in the evening for the presentation of the J B Wilkinson Shield.

The shield is awarded annually to the student with the highest calibre portfolio and a certificate is also presented to the winning student’s college.

I presented the winning student, Stewart Brown, with a cheque for £200 kindly donated by the Worshipful Company

(L-R) Michael Lynn, Stewart Brown and Geoff Westall, CIPHE National President, at the presentation of the J B Wilkinson Shield at New College Durham (Student, Dale Muckle, also won an award, but was unable to be present at the event.)

(L-R) Richard Harrington MP, Robin Walker MP and Carl Arntzen at Worcester's Training Academy of Plumbers, together with a certificate and some technical books for his studies. I also presented a cheque and certificate to another student, Michael Lynn who was a runner-up, for the work on his portfolio. I would like to thank John Rowden and his colleagues at the CIPHE Newcastle Branch for their hospitality and keeping up the tradition of the shield, and what it stands for. Thanks also go to Stephen Bilclough, who attended on behalf of the Worshipful Company of Plumbers, for their generous donation of the prize money.

The Worcester, Bosch Group training facility has over 200 working boilers and heating appliances across nine practical rooms

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CAREERS

ENCOURAGING THE NEXT GENERATION Ethan Thompson, Product Manager at Heatrae Sadia

It’s becoming increasingly difficult for employers to attract new talent to the manufacturing and engineering professions, but there are steps that firms can take to ensure they have the talented young professionals they need to grow their businesses. Ethan Thompson, Product Manager at CIPHE Industrial Associate, Heatrae Sadia, explains more.

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ccording to Engineering UK’s 2017 surveyi, there is an estimated annual shortfall of 20,000 graduates within the manufacturing and engineering sectors. Alongside this, a recent study by education charity Central YMCA revealed that just one in 10 employers believes that young people enter the workforce fully prepared with the skills required to become an effective and efficient employee.ii These are startling statistics when considering the demands placed on graduates who are, on average, beginning their careers later in life than previous generations, and starting out with a debt typically in the region of £44,000.iii

PLUMBING AND HEATING SECTOR For new graduates, it is now more important than ever for them to ensure that they are fully prepared for the demands of the 21st century workplace. Companies within the plumbing and heating sector are facing challenges too, with energy prices on the rise and increased customer demand for minimised bills. To facilitate this, firms must address the need to attract talent from universities and colleges, and encourage them to commit to a career within the industry, bringing with them fresh perspectives and new ideas on tackling current challenges.

REWARDING AND PROGRESSIVE CAREER As we all know, the heating and hot water sector can offer a rewarding and progressive career for graduates. With a little hard work and dedication, young professionals can become plumbers,

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technicians, product designers or trainers amongst a range of other positions. For young, aspiring HVAC professionals, the opportunities really are limitless.

So, what can we do to entice young people into a career within our industry?

Internships are undoubtedly a strong pull, with over 40 percentiv of apprenticeships for those under 19 being in engineering. University graduates too often gain extended work experience within organisations during or after their degree to ensure they have ‘real world’ experience. For many inexperienced young professionals, this is one of the best ways to kick start their career, opening doors to positions that would otherwise be difficult to acquire.

From the business owners’ perspective, internships are also a great way to advertise your business to new talent. By showing them the best elements of your company now, you could be putting in place the foundations for a loyal employee who will contribute for years to come. Another way to put your business in front of graduates is to partner with colleges and universities, by attending careers fairs and open days, or even working with them to hold initiatives that will benefit the students.

Heatrae Sadia has done just that with the Heatrae Sadia Design Awardsv. Students and recent graduates were challenged with the task of creating a new problemsolving electric water heating product, with a top prize of £10,000 up for grabs. With such a prize on offer, students from some of the UK’s most prestigious universities submitted entries, with Jennifer Wong from Brunel University eventually claiming the crown.

CREATIVITY The intention was to give students the opportunity to get creative and design a real product, but it also gave them a flavour of the demands and the challenges that come with working for a successful manufacturing company. This innovative response to bridging the skills gap in manufacturing shows just what can be achieved when companies develop links with young professionals, utilising the educational structures already in place.

The future is undoubtedly bright for the heating and hot water industry, however to maximise our potential for growth it is important to invest in the next generation.

The challenges of tomorrow will be solved by engaging the aspirational young professionals of today. By putting the groundwork in early on, firms can ensure they reap the rewards for years to come with switched-on, innovative employees who have all the 21st century skills necessary to help your businesses grow.

Footnotes: i https://www.engineeringuk.com/media/1356/enguk_ report_2017_synopsis.pdf ii http://hrnews.co.uk/employers-reveal-top-personal-skillsseek-young-people-seems-soft-skills-gap/ iii https://www.ft.com/content/55f4a6f6-3eab-11e6-9f2c36b487ebd80a iv https://www.engineeringuk.com/media/1356/enguk_ report_2017_synopsis.pdf v https://www.heatraesadia.com/Design-Awards-2017

Heatrae Sadia is a CIPHE Industrial Associate.

For more information visit www.heatraesadia.com

November/December 2017

24/10/2017 12:37

TRAINING

RECOGNISING COLLEGES AND TRAINING CENTRES AS APPROVED TRAINING CENTRES Marie McCaffrey, CIPHE Membership Manager, says that your local knowledge could help the CIPHE to strengthen its bonds with more colleges and training providers, to support your career learning and progression.

WELCOMING STUDENTS AND APPRENTICES There are numerous benefits of becoming a trainee member of the CIPHE, and joining now couldn’t be easier! For students and

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CIPHE’S NEW MEMBER BENEFITS

CAMPAIGN – CIPHE’S NEW CONSUMER D HOW YOU CAN GET INVOLVE

March/April 2017

08

Key membership

For plumbing & heating engineering professionals

benefits

CPD

08

• Access to discounted courses through the CIPHE’s Industrial Associates.

Colleges and training providers visited so far this year have found the visits and presentations to be very useful and have commented on how good it is to have a visit from the CIPHE. We really would like to welcome more colleges and training providers on board and so any contacts that you as members can provide us with would be appreciated.

Please contact Marie McCaffrey, Membership Manager, at mariem@ciphe.org.uk with contact details for your local college or training provider, including a named contact if possible.

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opens up & heating For plumbing Space’ Member benefits – ‘Tender engineering professionals nities s opportu fantastic new busines

pressure loss in techtalk – how to avoid s underfloor heating system

Career pathways for plumbing engineers CPD

July/August 2017

ms CAREER PATHWAYS − installing accessible bathroo for visually impaired clients FOR PLUMBING ENGINEERS

− venting external drainage lters systems with active carbon fi

24 20

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Track your profes sional developmen with mycareerpa t th®

May/JuneFor plumbing & heating 2017 onals engineering professi

CPD

− The importance of the water trap seal

For plumbing & heating engineering profes sionals

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rfloor techtalk – is your unde ”? red oo “fl n sig de ng heati

Compliance health check

September/October 2017

Page 14

Usually office based

BEng(Hons). MEng

Chartered Engineer CEng

MSc, MEng, Bachelors degree, NVQ Level 6

Director or senior manager of team of engineers designing and managing plumbing and public health engineering systems for large projects.

Incorporated Engineer IEng

Honours degree NVQ Level 5

Senior engineer designing, supervising and managing public health engineering systems for large and small projects. May be senior manager of director level.

Trainee Graduate Engineer

Technician EngTech

Specialist in Teaching or Related Plumbing Services

Usually site based

NVQ Level 4 (HNC/HND)

Master Plumber

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Highly experienced and qualified crafts person – recognised for their skill and expertise.

Fully Qualified Plumber EngTech

NVQ Level 3

Experienced craftsman installing and managing plumbing systems for various projects and training plumbers.

Intermediate Plumber

NVQ Level 2

Site based intermediate plumber working under the supervision of a fully qualified plumber.

4 GCSE’s A–D level

School leaver or career change trainee working with an experienced plumber on site with day release or evening at college.

Un-Indentured Trainee Career Change

Apprentice Plumber

www.ciphe.org.uk 25/08/2017 10:31

www.ciphe.org.uk

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Graduate or trainee plumbing engineer designing plumbing and public health engineering systems for various projects and undergoing further training.

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NEW CIPHE pu www.ciphe.org.uk de: blicater Gui tion, ‘Sa fe Water Guide tion, ‘Safe Wa Scald Preven : NEW CIPHE publica 10 ’ dPage tio ella n an ion Leg Le and gionella’ Page 10 tion Scald Preven p01NEW_phe_mar17.indd

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rtins Apprentice, Dan Ma y or gl rld wo goes for

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CIPHE Trainee Members will have free access to the p&he Journal and free access to CIPHE’s e-learning platform

www.ciphe.org.u k 25/04/2017 14:22

November/December 2017

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CPD: Controls and wiring

Continuing Professional Development and Commitment to a Code of Professional Standards

Benefits to the college/training provider include the following: • Access to programme supporting materials from over 150 industry manufacturers and suppliers; • Educational content to support the training course; • Agreed partner marketing plan with CIPHE; • Engagement with local plumbers/ employers and manufacturers, to market technical events/courses/apprentices to a wide audience; • Professional representation in matters concerning education and training; • Arrangement of press coverage and social media activities to raise the profile allied to college events/awards; • Promotion on the CIPHE website as an ‘Approved Training Centre’; and • Plaque stating that the college has attained Approved Training Centre Status from the CIPHE.

apprentices at Approved Training Centres, membership is currently sponsored by City & Guilds and therefore FREE for a year.

What better way to get one’s career off to a flying start? Benefits include: • Access to p&he Journal and course supporting learning opportunities; • Free access to CIPHE’s e-learning platform and revision package for learners; • Access to bursaries through the Worshipful Company of Plumbers; • Development of career pathways through Apprentice, Journeyman and Master Plumber awards; • Access to Branch Awards and technical events; • Promotion of ATC students and apprentices for recruitment and placements across industry; and

Usually site based

I

s there a college near you, which runs plumbing and heating engineering courses? If so, we would like to hear from you. One strand of the Institute’s current focus is promoting the CIPHE and what we do for Further Education Colleges and training providers.

The number of training providers which now have our Approved Training Centre (ATC) status has increased by over 20 percent in the past 12 months, so the CIPHE message is getting through.

Marie McCaffrey, Membership Manager

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24/10/2017 12:38

with Peter Adkins Solicitor, Emms Gilmore Liberson Solicitors icitors

COVER STORY – CPD

smarttalk-ciphe.org.uk

Changes employment Don’t lose your to cool with the law consumer!

Elaine Howard of Emms Gilmore Liberson says that if you employ staff or an apprentice, You may have seen last yearhave about there been some changes in employment law that may affect you. the extension to consumer ‘cooling sector employers with 250 or more to reflect the recent judicial decisions off’ periods from seven to 14 days.

What may not have been obvious to those in the trade is how important this piece of legislation is to you. Ignore it at your peril – do so and it could cost you money (and reputation)!

In a nutshell, if you do not comply with the requirements of the new act you risk not getting paid for the Elaineyou Howard of also prosecution work do and Emms Gilmore LibersonStandards. by your local Trading

Employment is an ever Many think legislation that the cooling off developing area and it can be diffiItcult period only applies to goods. also for employers to remain up-to-date applies to ‘the provision of services’. with it is building vital that Thischanges. includesHowever, plumbing, employers are aware of their obligations and electrical works. so that they can manage their business Consumers have 14 days from the eff ectively and ensure compliance date they placed an order by with the law.

Some by changes only aff phone, internet, mail order orect at bigger companies, some apply to all, their home, to cancel with you. but if you are in any doubt then we If they cancel this period, recommend thatwithin you contact a solicitor they have a right to a or qualified employmentrefund adviser of before monies paid. you take any steps.

As the business supplying the service, are required The most you signifi cant recent to provide the customerare with details ofbelow: your developments summarised business including address, phone numbers, their cancellation Abolition of tribunal fees rights to cancel.Court ruled that Inand Julyhow the Supreme

tribunal fees should abolished.

If you do not, thenbe the cooling off Every claimant who has a feefrom period is extended topaid 14 days since they were introduced in 2013 is the day the information is supplied. entitled to a refund. Tribunals are also Well worded terms of business and reinstating cases that were struck out order forms are an absolute must here. for non-payment of fees.

What about emergency repair

work?

You are of contacted The introduction fees led toby aa homeowner by telephone tocases, carry 70 percent reduction in tribunal out urgentthat work stopa deterrent flooding,to suggesting feestowere sort outclaims. faulty Employees heating orwho clearwere a pursuing drain. The from workpursuing is carrieda grievance out discouraged thethe 14thought day period. repair towithin court by of theThe expense been the itwork wouldhaving entail will no completed, longer have to consumer thenWhether try to cancel consider thismay obstacle. it will the to contract.

What do you lead a significant increase in do? tribunal Maybe the work urgent but the claims remains to beisn’t seen. consumer wants it started within

the 14 days?

Gender pay gap reporting

Under regulations that came into force in April 2017, all private and voluntary

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employees must report data about their gender pay gap on 5th April each year.

This must include the following information: • Overall gender pay gap figures for relevant employees.

• The proportion of men and women in each of four pay bands, based on the employer’s overall pay range.

• Information on the employer’s gender bonus gap.

• The proportion of male and female employees who received a bonus over a 12 month period.

• A written statement, signed by an appropriate senior individual, confirming that the published gender pay gap information is accurate.

They may want you to fit in with

Comparing pay is often dependent upon other tradesmen, or have the work several variables so if a gap is genuinely finished before a deadline they justified then it would be wise to explain have? Or perhaps another job why, to avoid allegations of gender bias and cancels and you arrange with the possible threats of tribunal proceedings.

customer to start work earlier than you expected?

in gig economy cases. This will provide greater clarity as to category of worker which will be welcomed by employers, but trade unions will be looking to ensure the category is clearly defined, implemented and regulated.

OTHER RECENT DEVELOPMENTS

Apprenticeship Levy Since April 2017, employers with a wage bill of more than £3million per year have been liable to pay a new apprenticeship levy. The levy applies to all industry sectors, in both the public and private sector.

National Minimum Wage and

The consumer should sign an order National Living Wage form confirming the work to be The hourly rates of pay for both carried out and the price. The form the National Minimum Wage and should also contain your terms and National Living Wage increased in conditions and give the details of April 2017. The current National cancellation rights.

Living Wage is £7.50 for all workers

Ifaged they25 need work carrying out andthe over.

What do you do?

Ideally youreport wait urgently, then signing the form will This Government commissioned until the 14 days period for has‘gig’ expired confirm they have been given the recommended that workers The Immigration Skills but thatfirms is often and, despite that,2017 they want economy (suchimpractical. as Uber and Deliveroo) notice, Charge Regulations you to start work. should be re-classifi ed as dependent Under regulations that came into In all of these cases you should contractors.

The status of ‘dependent force in April 2017, employers that ensure that before you start work, This will make it far easier to deal contractor’ would fi t somewhere between sponsor skilled workers under the consumer has been given all the with attempted cancellation and fully employed and self-employed and they you Tiershould 2 of thenormally immigration relevant information about your recover the full would be entitled to certain employment points-based system will have to business, and notice of their rights amount agreed for emergency rights and benefi pay a levy of £1,000 a per certificate to cancel and ts. signed authority to works, or otherwise sum of sponsorship each year. carry out the work within the dependent upon how much of the The 14Taylor days review period.sets out seven principles works were carried out before for ‘fair and decent work’ that aim to cancellation.

How? Start by reviewing your order

Taylor Review

maintain the flexibility of zero hours forms urgently. contracts whilst preventing businesses taking advantage workers.

Peter Adkins of is ainsecure Solicitor with Emms Gilmore Liberson Solicitors based in If you on and Birmingham. Peter has been involved with the need CIPHEany forguidance many years Gig economy employers already have the any aspects of this article please regularly advises CIPHE members of all types of legal issues. He can be option of giving worker status those contact Elaine contacted atto padkins@egl-law.com 0121 314Howard 0000 at Emms working under zero hours contracts. The Gilmore Liberson on Taylor Review proposes the reclassification 0121 314 0000 of workers as dependent contractors in law

Proud to be a Professional with knowledge from smarttalk

TM

November/December March/April 2016 2017

10/10/2017 10:19

PEACE OF MIND DOES EXIST. IT’S CALLED CERTIFICATION.

ENJOY CERTIFIED QUALITY IN YOUR EVAPORATIVE COOLING SYSTEM. Third-party certified performance data is instrumental to enable transparency, allow fair comparison, and highlight the true energy costs.

The COOLING TOWER certification programme “Eurovent Certified Performance” helps eliminate over-sizing and expensive customer verification tests due to underperforming uncertainty, while keeping operating costs under control. This programme responds to the Ecodesign regulations.

Check performances on line www.eurovent-certification.com

The COOLING TOWER certification is actively supported by the participating manufacturers:

By Eurovent Certita Certification, a leading Third-Party certification body in Indoor climate - Ventilation & Air quality Process cooling & Food cold chain.

Getty Images © Hans Neleman

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17/10/2017 14:37:52

C - Controls - Controls COVER STORY – CPD

with Paul Harmer Technical Director Director, CIPHE CEng MIET MEI

D - Hot & Cold Water Services - Water Services

TT-D-002

Positive or negative head shower pump?

Discharge from unvented hot water storage cylinders into plastic pipework.

Before you start selecting and installing a shower pump for your project, it is important back to assess not only operational and design risks, but One of theEmain purposesto the a step - Above &oftake Below Ground Drainage - Drainage more importantly, the risks to the public through potentially unsafe water.

Chartered Institute of Plumbing and Heating Engineering to protect pumped − if single When selecting a positive is head pump, it the safety and health of the public outlets are to be is important to ensure that the minimum by raising standards through supplied; then a flow rate can be achieved at the outlets education. Paul Harmer, Technical F Renewables Renewables pump with crossover to ensure that the pump starts, (refer to Director of the CIPHE, comments on technology, ‘a house manufacturer's instructions the latest report issuedfor byspecifi the c or bathroom pump’ minimum fl ow rates).

British Plastic Federation (Pipe will be required. group) on unvented hot water Typical negative head situations discharge pipe termination. include: “Plumbing and heating installers are • Any installation where regularly faced withany thepoint of the system after the pump is closerthe than temptation of terminating 610mm* to the base of the cold water unvented hot water safety discharge cistern or above it; soil stack for ease pipe into a plastic of installation.

• Where there is a low flow scenario from However, the outlet; recent tests carried out any hot or cold on behalf ofwashing the BPF machines Pipe Group • Dishwashers, and suggests that only D2 discharge electric showers; pipespumped installedhot using a plastic pipe • Where water joins the mains material compliant with the BS EN cold water on a mixer tap or shower; 1451-1:2000 standard can be used.

• Where two single impeller pumps are This may be achievable in a new used on the same installation; and build situation whereby the correct • Some showers that have a minimum soil stack or waste pipework material operating pressure are very restrictive, can be verified from the outset, such as body jets, and needaarisk however, it could bemay deemed negative head pump. due to the in retrofit applications

lack of knowledge of the existing

plasticpump pipe or material”.

Shower house pumps?

Consider if anything other than a Situationshower or tap will be thermostatic

Cold water storage capacity requirements Check valve As a starting point, a Hot outlet ONLY (When not built minimum cold water into the pump) storage per bathroom * subject to manufacturer's instructions should be 227 litres (50 gallons), and for a • All pumps will benefit from a flange; shower room, a minimum • All centrifugal pumps must have a of 136 litres (30 gallons). However, in flange fitted; some circumstances, a full assessment • All pumps above the cylinder must have of the water consumption should be an Essex flange; carried out.

• If there is less than 1.2 metres from the base Flanges Air can be problematic to all pumps, so establish whether the installation will need a suitable flange for the hot installed to safely discharge the connection from the cylinder to the water in the event of serious pump, such as Salamander S-Flange, over-heating. As set out in BS EN Surrey and Essex.

1490: 2000 (Building valves.

To comply with the Building Combined temperature and Regulations for England and Wales, pressure relief valves. Tests and the Water Supply (Water Fittings) requirements), the nominal set Regulations and the Scottish Water temperature range at which temperature Byelaws, a hot water system with a and pressure relief valves are set to operate is between 90°C to 95°C. storage vessel must incorporate precautions to: (a) prevent the Under these controlled conditions, temperature of the water stored in safety relief discharge pipework from the vessel at any time exceeding unvented hot water storage systems up 100°C; and (b) ensure that any to 410 litres (500 litres nominal) discharge from safety devices is capacity can be drained to plastic safely conveyed to where it is sanitary pipework. Attention needs to AIR COLLECTS AT THE TOP visible, but will not cause a danger OF THE CISTERNbe AND VENTS paid to the plumbing design.

THROUGH THE NORMAL HOT to persons in or about the building.

WATER OUTLET To prevent the temperature of stored water exceeding 100°C, a temperature relief valve or a combined temperature and pressure relief valve needs to be 16

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[Note: Uncontrolled temperature discharge such as that from pressure relief valves should not be drained through sanitary pipework as temperatures could reach in excess of 100°C but in any case is not permitted under G3].

of the cold cistern to the top of the cylinder, then an Essex Flange will be required; and • Regenerative pumps can be teed from the first tee on the downward leg as the hot pipe of exits theshort cylinder, so long Thewater purpose this guide is as the pumpattention is at the base of the cylinder and the to draw to the importance ofwater goodcistern design and than instalcold is more 1.2 metres lation when discharging into above the hot water cylinder.

plastic pipework systems.

The British Plastics Federation (BPF) Pipes Group and its members strongly advise that compliance with the product standards listed in this guide is verified by a third party certification scheme (for example, the BSI Kitemark).

Good plumbing design The configuration of the safety relief discharge pipework, for discharge of hot water from a valve through a metal discharge pipe (D1) of diameter up to DN22 into plastic sanitary pipework, is shown in the diagram on page 7.

November/December 2017

03/11/2017 17:40

Specific points of good plumbing Specific of good plumbing practice points are highlighted: practice are highlighted:

Reposition cold mains float-operated valve here

CWSC outlet. This will ensure that in the event of a mains water supply issue, then the hot water would run out first to prevent scalding at the shower outlet.

1) The use of tested and approved Vortex When installing the cold mains inlet to 1) The use ofwaterless tested and approved self-sealing valves for self-sealing waterless for the CWSC the outlet must be on the connecting to internalvalves sanitary connecting internal sanitary opposite side of the cold water cistern to pipework is to helpful when it is pipework helpful it is impracticalis to routewhen the discharge encourage water flow across the cistern impractical to route discharge pipework directly to the an external and to avoid low flow areas within the pipework directlylocation. to an external point in a visible cistern causing stagnation. point in a visible location.

2)Outlets Self-sealing to waterless valves The bottom of the cold The cold water storage cistern and all 2) Self-sealing valves water storage cistern should be usedwaterless as they prevent pump pipework must be insulated to remove should be used theyentering prevent MUST be checked and foul sewer gasesasfrom the risks of heat gain to the cold water, foul sewer gases from entering the building.

Water traps are notcleaned of debris thus preventing potential Legionella the building.

Water traps are not suitable in this situation as they growth. In addition to this the CWSC, suitable in this situation as they dry out. dry out. must be lagged and fitted with a Water safety Hot water temperature control screened overflow and vent.

3) A tundish adaptor ensures the 3) A tundish adaptor ensures minimum below theofthe When connecting the cold pipework Depending upon300mm the manufacturer minimum 300mm the tundish anybelow elbows oronly from the cold water storage cistern the pump, thenbefore the pump itself may The expansion of water as it is heated tundish before any elbows or to in theof pipework (CWSC) to both the shower pump (cold acceptbends a maximum 60°C hot water within the system is accommodated by bends in the pipework recommended in Approved Additional Installation Considerations and the hot water cylinder (cold the inlet.

Therefore, if this is the case then inlet) a slight rise in the levels of the cistern recommended inbe Approved Additional Installation Considerations Document G can achieved. inlet), then it is best practice to connect a blending valve is required between the and vent pipe. The vent pipe should Document G can be achieved.

1) Given the high temperatures The soil stack should be vented to the 1) feed to the hot water cylinder hot water cylinder and the shower pump be directed into a separate tundish/ Given during the high temperatures The soil stack should be vented to reached valve operation, it is the atmosphere and constructed shower feed on hot water inlet. drain which discharges at a safe and reached duringcold valve operation, the atmosphere and constructed alsothe recommended that thethe it is 4) The waterless valve needs to be above from a suitable plastic pipe (such as visible acts as pipe a warning also recommended that to thethe soil 4) The waterless valve needsthe to be connection of pipework from suitable as installed vertically, adjacent PVC-Uapoint to BSand EN plastic 1329-1 or PE(such to pipe. connection of pipework to the soil Discharge into the cold water storage installed vertically, adjacent the storage cylinder; and be visible stack is achieved using an PVC-U to BS EN 1329-1 or PE to BS EN 1519-1). In addition, PVC-U storage cylinder; and be visible stack is achieved using cistern is not advised as this can result in and accessible. appropriately sized bossanpipe fitting, BS EN to 1519-1).

In addition, PVC-U pipes BS EN 1453-1 and accessible. appropriately sizedaboss pipe This fitting, fixed in place with bracket. pipes to BS EN 1453-1 warm storage water temperatures and manufactured by BPF Pipes Group fixed in place is with a bracket.

This arrangement preferable to strap, manufactured by BPF Pipes Group increase the(having risk of two microbial growth. members solid PVC arrangement is preferable to used strap,in clip or patch bosses typically 5) A suitable plastic pipe (such as members (having two layers or two solidExecutive PVCsolid layersPVC with a (Health and Safety HSG275) clip or patchofbosses typically used in 5) A suitable plastic pipe (such polypropylene complying withas the retro-fit standard appliances. layers or two PVC solidintermediate PVC layers with a non-foamed layer) polypropylene complying withat the retro-fit of standard appliances.

BS EN 1451-1:2000) supported An acceptable alternative would be non-foamed PVC intermediate layer) may be used for this application.

Good housekeeping BS EN 1451-1:2000) supported at An acceptable would be maximum 300mm intervals, may to connect to aalternative soil pipe manifold. may be used for this application.

When installing pipework to the shower maximum intervals, to connect to a soil pipe manifold. be used for300mm downstream pipemay D2. pump, be careful not to drop flux onto be used for downstream pipe D2.

Where a waterless valve and plastic It isshower criticalpump that safety on the itself, devices as the acidic Where a waterless and plastic pipework (pipe D2)valve are used, the It is unvented critical thathot safety devices on the water storage nature of the flux can rapidly eat away at pipework (pipe D2) areshould used, the 6) The BPF Pipes Group and its connecting pipework not be the unvented hot water storage system are subject to annual safety 6) The BPFstrongly Pipes Group and its the plastic of the and cause connecting pipework shoulditnot members advise that connected to a stack unless canbe be system areparts subject to pump annual safety checks to prevent any risk of failure members strongly advise connected to athat stackthe unless be leaks in less than six months. pipes manufactured to BSthat 7291: demonstrated stackitiscan capable checks to prevent any risk of failure and potential property damage. pipes manufactured BS used 7291:for demonstrated the stack is of capable 2006 (Parts 1 to 3) aretonot of withstandingthat temperatures the and potential property damage.

2006 (Parts 1 to 3)pipe are D2. not used for of withstanding temperatures of the the downstream water discharged. *Subject to manufacturer’s instructions. the downstream pipe D2. water discharged.

Report supplied by Report supplied by

Proud to be a Professional Proud to be a Professional with knowledge from techtalk with knowledge from techtalk

TM TM

Don't allow flux and solder to come into contact with the pump November/De cember 2017

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TECHNICAL

STEEL PANEL RADIATOR EFFICIENCY David Pittilla, Technical Manager at Rettig (UK) Ltd

David Pittilla, Myson's Technical Manager, discusses radiator efficiency, saying that before a radiator (or any heat emitter) can be specified for a residential dwelling or commercial property, we must understand the heating load it has to combat.

I

t is vital to keep the heating load to a minimum by ensuring the insulation and ventilation of the room is properly analysed and controlled. Only then can we identify how to heat it efficiently.

FACTORS TO CONSIDER • The efficiency of the heat generator (typically a gas boiler), and • The effects of the devices between the heat generator and radiator, such as pumps, pipework, electronic thermostats and their zone valves, and thermostatic radiator valves.

A radiator only begins to function after a control device (typically a thermostat) sends a demand to the boiler for heat, which is then supplied to the radiator via these devices. The Building Regulations and associated supporting Standard Assessment Procedure (SAP) Energy Rating procedure can suggest how efficient a heating system may be when factoring in all these (and often more) considerations.

In its most basic form, a radiator is a slim metal box containing hot water that is fixed to a wall. The laws of physics state that heat output is directly proportional to the product of the mass flow rate of water and its temperature differential.

As all heat from the radiator is emitted into the room; any steel panel radiator must be considered to be 100 percent efficient.

No matter what shape the panel radiator is, or which path through the radiator the hot water takes, the radiator’s heat output is solely defined by the product of the mass flow rate of water and its temperature differential. So, by definition, all steel panel radiators are equally 100 percent efficient.

Indeed, the Government’s Standard Assessment Procedure (SAP) Energy Rating does not offer differing efficiency factors for radiators with different shapes or water flow directions.

as large, sectional products made from cast iron or steel, now, a new generation of panel radiators has emerged with compact and silent, low-energy fans attached to their convector fins, increasing the radiator’s output.

These new products maximise the efficiency of the heat generator by allowing the use of a low water temperature heat distribution system, where the flow water temperature is <55oC. The BRE document ‘Design of low-temperature heating systems’ gives specific guidance on the efficiency improvement potential of low-temperature systems, and comments on the responsiveness of heat emitter products with fans.

INCREASING EFFICIENCY This BRE document also indicates how modern radiators may be used to increase the efficiency of a heating system. A typical gas boiler or heat pump operates more efficiently when the water flow temperature leaving the heat generator is cooler. For example, if a new heating system is designed (or an existing system is redesigned) to operate at boiler flow and return temperatures of 55oC and 45oC respectively, the BRE suggests that savings of around four percent can be made in annual space heating costs due to the increase in boiler efficiency.

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LOWER TEMPERATURES/ HIGHER EFFICIENCY Although all steel panel radiators are by definition equally 100 percent thermodynamically efficient, the correct design and specification of a heat emission system that can allow the heat generator to operate at flow temperature of <55oC is the future. When replacing a central heating boiler, or any heat generator, the radiator system should also be upgraded to ensure that the boiler and indeed the whole heating system, can operate at lower temperatures and higher efficiency.

Rettig (UK) Ltd is a CIPHE Industrial Associate.

For more information visit www.rettigicc.com

A NEW GENERATION Radiators have evolved since their introduction in Victorian times; starting off

It is easy to design and specify a heating system in a new property using these parameters, and the high levels of insulation and low heating requirement demanded by Building Regulations mean that radiators specified at these lower flow and return temperatures may still be compact. Any additional initial heat emitter costs may be outweighed by savings in heating bills over the life of the boiler.

In an existing heating system, when for example the boiler is being replaced, it is probable that the property’s insulation would have been upgraded since the original heating system was installed, resulting in a significantly lower heating requirement when compared to the initial heating installation. Fitting new generation radiators with convector fins could allow the new boiler to operate at the more efficient lower flow and return temperatures, whilst being a similar physical size to those originally installed. This allows ease of installation with minimal redecorating costs, whilst maximising boiler efficiency.

Next generation radiator technology

November/December 2017

30/10/2017 11:16

To find out more call Hitachi on 020 3901 0912 @hitachiheating hitachiheating.com

yutaki-scombi exceptional performance you can trust With its world-renowned reputation for reliability, Hitachiâ&#x20AC;&#x2122;s air to water heat pumps deliver exceptional performance for heating and domestic hot water.

Yutaki-SCombi is a fully integrated renewable energy solution with MCS approval, an ErP rating of A++ and one of the best COPs on the market. Supplied pre-plumbed, pre-wired and with all major components factory fitted, itâ&#x20AC;&#x2122;s engineered to save you valuable time and energy too.

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17/10/2017 14:39:16

CPD

Martyn Frost, OEM Sales Manager at Altecnic Ltd

CONTROLS AND WIRING

Martyn Frost, OEM Sales Manager at Altecnic Ltd explains the wiring for a Y plan heating and hot water system, a system used in fully pumped central heating and domestic hot water systems to provide full independent temperature control for both heating and hot water.

T

his CPD article follows on from the S plan CPD article in the previous, (September/October 2017) edition of p&he Journal. Repetition of certain points is made here as these points are important in both CPDs and are needed to explain both systems.

Most component parts of a central heating and hot water system need a switch; a live, a neutral and an earth connection. For the purposes of this article though, we will ignore all needed earths, instructions for the product installed will indicate if it requires an earth.

There are many types of systems in the UK, ranging from full gravity systems to radio frequency (RF) systems or Wi-Fi systems that utilise your broadband router and every system will require a certain amount of wiring.

Part L of the Building Regulations states that ‘when there is no demand for hot water and/or heating then the boiler should not come on’ (this is known as ‘boiler interlock’).

The only way to achieve ‘boiler interlock’ is with correct wiring.

This one statement applies to all systems; not just the Y plan system we discuss in this CPD article.

There are many different systems but the Y plan and the S plan are the most common, so a good understanding of these makes all the other types much easier to install.

Y PLAN SYSTEM A Y plan system comprises: • Twin channel programmer; • Room thermostat (if a programmer is used); • Cylinder thermostat; • 22mm three port mid position valve; and • 10/12-way junction box or wiring centre.

Whichever system type you install, always start at the fused spur.

The fused spur should only have a 3-amp fuse fitted. It should never be a higher rated fuse.

From the fused spur, an earth, neutral and live should be taken to the wiring centre or junction box. A junction box can either have a 10-way strip or a 12-way strip fitted. A wiring centre is normally a 16-way configuration and makes the installation slightly easier but does cost more than a junction box.

From the junction box/wiring centre, a live and neutral is taken to the programmer. The live and neutral goes to the programmer’s electrics to keep the time/programme and the back lit display operational (figure 1).

Figure 1

ELECTRONICS N/C

N/O

N/C

N/O

N L 1 2 3 4 20

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TIMERS There are many ways to control time in systems, in this article; we are using a two-channel programmer, one channel for hot water and one channel for heating.

In a two-channel programmer, there are two ‘independent’ channels and two switches, (figure 1) one for hot water and one for heating. You can see that both have an ‘on’ and an ‘off’ side of each switch. It is important to remember that the switch is live when it is in either position; it is just that the power path changes direction.

Therefore, if we first concentrate on the hot water circuit (and if the hot water is timed ‘on’) we take a switch live from ‘hot water on’ on the programmer, to the ‘common’ on the cylinder stat (figure 2).

Most cylinder stats are ‘single pole double throw’ switches as shown in figure 2. So, the switch live from the programmer can either go out of the cylinder stat through the ‘satisfied’ terminal or out through the ‘demand’ terminal.

If the programmer then is on for hot water and the cylinder stat is in the ‘demand’ position (calling for heat) we will have a live going out of the cylinder stat through the ‘demand’ terminal.

This live should now connect to the orange wire of the hot mid position valve.

Note: There are only two reasons for looking in to the wiring of a system, either 1. The system is newly installed, or 2. You are investigating a fault.

In either case you must carry out the four safety checks prior to carrying out any work on the wiring of these systems (these four safety checks are also covered in the CIPHE CPD video).

In either case the mid position valve will have had ALL power to it removed. Once all power has been removed, the mid position valve will ALWAYS rest in the fully closed to heating/fully open to hot water position, (spring tension keeps it in this position).

So as soon as the cylinder stat powers the orange it will turn on the pump and boiler because of the direct connection through the wiring to the pump and boiler (remember that in all systems the orange will power the pump and boiler).

November/December 2017

12/10/2017 10:19

CPD Figure 2

Figure 3 60

Wiring Diagram

+

+

1

+

C

t

C COMMON

SATISFIED

DEMAND

2

30

90

2

1

T

10

+ oC

+

1 3 2

BRINGING IN THE HEATING CIRCUIT Now concentrate on the heating circuit (and if the heating is timed ‘on’) we take a switch live from ‘heating on’ on the programmer to the ‘live’ (terminal 1 in the case of figure 3.) on the room stat.

Today’s room thermostats have come a long way since the 1980s and 1990s, to the extent that they can now be termed ‘energy efficient’ products. They no longer just turn heating on and off; they can now delay the heating coming on for a significant period depending how close the room temperature is to the set point of the room stat.

So, if the ambient temperature (say 19 degrees) is below the set point of the room stat (say 22 degrees) the room stat internal switch will be in the ‘demand’ position (in the case of figure 3, the demand position is between terminals 1 and 2), power from the programmer goes through the switch and is applied to the white wire of the mid position valve. Now this is where all semblances to the two port valve end.

In a three port mid position valve there is one synchronous motor but there are two end (auxiliary) switches.

There is a spring and five wires: • Green/yellow = earth • Blue = neutral • White = heating on • Orange = hot water on • Grey = hot water off So, powering the white wire will operate the synchronous motor. The synchronous motor will overcome the spring tension and start to open the valve. The power will go through one of the end switches and a resistor which will reduce the voltage (be aware that manufacturers can adopt different methods of achieving a voltage

N L reduction). The reduced voltage versus the spring tension only allows the valve to move to the mid position, as the valve does not have enough power to open all the way, so it is now servicing both hot water and heating as the programmer is on for hot water and heating, and both the cylinder stat and room stat is calling for heat.

‘HEATING ONLY’ The next point to be made is ‘heating only’ so let’s assume the cylinder has now reached temperature. The cylinder stat will become satisfied and remove power from the orange and transfer power to the grey.

This power path removes the resistor from the circuit and powers the synchronous motor directly, overcoming the spring tension to move the valve to ‘heating only’, closing off the hot water port. Once the valve motors fully across to heating only, it has an effect on the second end switch, which sees the white wire (through the end switch) power the orange wire to keep the pump and boiler firing.

Note: Without power to the grey wire you can never have ‘heating only’ So just to recap − the programmer is on for both hot water and heating, the cylinder stat is satisfied and the room stat is calling for heat, so the mid position valve is in the ‘heating only’ position. This means that the

power path is from the programmer hot water on to the cylinder stat and through the cylinder stats’ satisfied terminal on to the grey wire.

If the hot water programmer goes to ‘timed off’, the ‘hot water on’ terminal no longer powers the cylinder stat and so no longer powers the grey wire. (We need power on the grey wire to keep the valve open to heating). This is why we must wire the ‘hot water off’ terminal to the satisfied terminal of the cylinder stat which will continue to power the grey wire, keeping the valve in heating only mode.

Lastly, once the room stat becomes satisfied or the programmer ‘heating on’ goes in to ‘timed ‘off’ the pump and boiler will go off.

In general, that concludes the Y plan system, controls and wiring but it is vital to understand that the mid position valve (unless it has ALL power removed from it) will remain in the LAST position it was in when a switch live was taken away.

Altecnic Ltd is a CIPHE Industrial Associate.

For more information visit www.altecnic.co.uk

November/December 2017

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30/10/2017 11:18

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17/10/2017 14:35:35

CPD

CONTROLS AND WIRING QUESTIONS 1.

Name the TWO reasons you may have to look into the wiring of a system.

2.

Name the FIVE components of a Y plan system.

3.

What is ‘boiler interlock’?

CIPHE members are expected to complete 30 hours of CPD each year. Completion of these assessments will count towards this requirement and CPD.

4.

What happens to the mid-position valve when all power is removed?

To participate, simply return this assessment using any method you wish, such as fax, scan, email, photocopy, etc, (attach an additional A4 sheet if necessary).

5.

In a two-channel programmer, both switches have an ‘on’ and an ‘off’ side – when is the

Your name:

switch live?

__________________________________ __________________________________

6.

What colour wire powers the pump and boiler?

CIPHE membership number:

7.

__________________________________

Which wire operates the synchronous motor?

Email: ___________________________ 8.

When the cylinder reaches temperature in ‘heating only mode’ which wire is power

__________________________________

transferred to? __________________________________

9.

Return to: CIPHE, 64 Station Lane, Hornchurch, Essex RM12 6NB Fax to: + 44 (0) 1708 448987 Email: info@ciphe.org.uk or please visit the members only area of the CIPHE website.

What does this power path do to the resistor?

10. Which wire must have power to allow ‘heating only’ mode?

www.ciphe.org.uk/cpd CPD certificates are awarded annually.

What’s in it for you?

As part of our work to improve your Journal, the CIPHE Communications Group wants to know how you view our CPDs. Email us with your comments to: kevinw@ciphe.org.uk

November/December 2017

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30/10/2017 11:22

TRAINING MATTERS

TRAINING MATTERS ALL THAT MATTERS IN THE TRAINING WORLD

NEW YEAR FOR APPRENTICESHIPS The New Year always brings fresh starts. That’s definitely the case for the Plumbing and Domestic Heating Technician Apprenticeship, with the official launch of the new Apprenticeship Standard set for early 2018.

Jenni Preston

I

t’s been a long time coming, with the Apprenticeship Assessment Plan for England rubber-stamped by the Government back in spring 2017. It’s fair to say that it hasn’t been an easy ride for those involved. One of the largest challenges has been government education policy itself. Many have said that the education policy focus is at odds with skills-based occupations, as the new Apprenticeship Standards are having to fit into a government template that better suits other career areas and industries.

However, there is optimism that the new style apprenticeships will raise the bar when it comes to educating the next generation of plumbing and domestic heating engineers.

TECHNICAL DETAILS The Plumbing and Domestic Heating Technician Apprenticeship Board has spent months in dialogue with the Government over the technical details. It has also led the way on consulting industry stakeholders and delivery partners on the assessment specification and external quality assurance arrangements, to make sure the new system is fit-for-purpose and can be delivered to the relevant standards, in the required way.

An Apprenticeship Standard is only available for delivery when both the standard and assessment plan is approved and a funding band (core government contribution) has been assigned.

FIXED DURATION APPRENTICESHIPS The length of the apprenticeship has been a sticking point for many, as the Skills Funding

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Agency (SFA), (who were originally in charge of apprenticeship approval) stated that the exact length of apprenticeships could not be dictated. Originally the plan was to have a fixed 48-month duration.

However, fixed duration apprenticeships are opposed by both the SFA and the Institute For Apprenticeships (IFA), which has subsequently taken on its role.

While there is a valid argument that creating fixed duration apprenticeships will help to wipe out short plumbing courses, the Apprenticeship Standard simply would not be passed without the wording ‘typical duration. ’ There is some method in the madness, with the IFA arguing that this will allow high fliers to complete their apprenticeship more quickly.

The official launch of the Apprenticeship Standard paves the way for roll out of the new Plumbing and Domestic Heating Technician Apprenticeship. With the Apprenticeship Standard in place, the old apprenticeship framework will be withdrawn. This normally takes between six and nine months, which means that it will be the 2018-2019 academic year until we see the new breed of apprenticeships rolled out across England.

RAISING THE BAR Some of the challenges the new Trailblazer Apprenticeships will face include age-old problems, such as oversupply and quality of teaching. However, with the inclusion of trainees having to hit the requirements for Engineering Technician (EngTech) it takes a step in the right direction when it comes

to setting the standard for lifelong learning and hitting professional competencies. The fact these apprenticeships will be delivered to Level 3, with students prepared to study for up to four years, has upped the bar when it comes to entry level qualifications and experience.

Ultimately, the old system was flawed in many areas. This new apprenticeship system has been built on the backs of employers, sole traders, industry associations and bodies, training providers and unions, not just an education department which knows little about the day-to-day work of being a plumbing or heating engineer.

TURNING OUT FULLY-FLEDGED ENGINEERS Its scope is to encompass all of the skills required to be a fully-fledged engineer; from design and planning, to installing, maintenance and repair. Students have to understand a wide range of systems, technologies and fuel types. They need to understand the impact of the products they install on the environment and be aware of Government policies around sustainability. They need to have an excellent understanding of the theory and a well-rounded experience of completing practical, skilled work in both the classroom and real life environments.

A lot of hard work has gone into the new apprenticeships by volunteers who have an overriding passion to make the education system work for students, employers and the industry as a whole.

November/December 2017

12/10/2017 09:55

PROFESSIONAL DEVELOPMENT

PROFESSIONAL COMPETENCE The Engineering Council is the UK regulatory body for the engineering profession. The CIPHE is licensed to provide Incorporated Engineer (IEng) and Engineering Technician (Eng Tech) registration.

T

he following members have met the internationally recognised standards of professional competence and are now registered with the Engineering Council as Engineering Technicians (EngTech).

ENGINEERING TECHNICIANS (EngTech) Nigel Keith Ambler, South Yorkshire Peter William Brown, Hertfordshire Warrick Cumming, Surrey Matthew Drake, Greater Manchester Robert Goodchild, Western Australia

Fraser Peacock, Dumfriesshire Andrew David Smith, Nottinghamshire Martin Alan Train, East Yorkshire

CHARTERED ENGINEER (CEng) The following member has met the internationally recognised standards of professional competence and is now registered with the Engineering Council as a Chartered Engineer (CEng) John Robert Dent, Nottinghamshire

CALL FOR NOMINATIONS This is a call for nominations for the posts of President and Vice President, for the year 2018 – 2019 in accordance with the Institute’s Bye-Laws.

In addition, nominations are invited for an Honorary Treasurer and one Corporate Member Trustee to serve on the Board of Trustees from 2018 – 2022. A copy of this text is available from Head Office; please contact Lesley Challis on 01708 463115 or email lesleyc@ciphe.org.uk Nominations are required for the following positions: o President of the Institute o Vice President of the Institute o Honorary Treasurer (who must be a qualified accountant) and o One Corporate Member Trustee.

The Honorary Treasurer and the Corporate Member only will be members of the Board of Trustees, the composition of which is set out in Bye-Law 24.

The initial terms of appointment for the President and Vice President are for one year each, with four years for the Honorary Treasurer and Corporate Member Trustee.

Written nominations in the prescribed form must be submitted to the CIPHE Honorary Company Secretary no later than 31st January 2018 by a Corporate Member, by a Branch or by the Board of Trustees. The nomination papers include the requirement to provide a short resume and a good quality photograph; a signed declaration from the nominee of his or her willingness to serve, if elected, and in respect of a Trustee appointment an acknowledgement of awareness of, and acceptance to adhere to, the role and responsibilities of Charitable Trustees.

For a nomination form, as well as information about the roles and responsibilities of Trustees, please apply to: CIPHE Honorary Company Secretary Chartered Institute of Plumbing and Heating Engineering 64 Station Lane Hornchurch Essex RM12 6NB

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09/11/2017 14:18

EXTERNAL AFFAIRS

UPDATES FROM THE EXTERNAL AFFAIRS GROUP A GROWING APPRECIATION FOR APPRENTICESHIPS AND TRAINING Paul Massey, Chairman of the CIPHE’s Industrial Associates (IA) Development Group, comments:

I

“

n recent months, it has been encouraging to see the subject of apprenticeships being raised and discussed in the media in such a positive way.

“For example, towards the end of summer, JCB announced it had invested around £7.5m in the recruitment of almost 170 apprentices and graduates, in a bid to boost its Young Talent programme to record levels.

“From my position within the CIPHE, and as President of the BMA, I sincerely hope that reading this positive news is a sign of good things to come.

“Since launching the Proud to be a Professional campaign in 2016, the CIPHE has been extremely vocal on the subject of apprenticeships. In fact, the more that can be done to champion alternative routes into vocational training and further education (besides university) the better.

“As well as working closely with our Industrial Associates, leading colleges and Approved Training Centres (ATCs) around the country, the Institute has invested heavily in improving the level of technical support available to members. Led by Paul Harmer,

Technical Director, in line with the CIPHE’s ‘Wheel of Knowledge’ programme, the introduction of webinars, techtalk and smarttalk articles and videos has rapidly expanded the Institute’s training portfolio.

“As we head into 2018, the introduction of virtual reality training material promises to add yet another dimension to CPD, which is good news for seasoned plumbing and heating engineers and apprentices alike.”

Paul Massey, CIPHE Industrial Associates Development Group Chair

CREATING OPPORTUNITY OUT OF CHANGE Yvonne Orgill, Director at European Water Label and voluntary member of the CIPHE External Affairs Group, reports on this year’s Bathroom and Kitchen Business Conference.

A

host of speakers, Bathroom Manufacturer’s Association (BMA) members and key people from bathroom and kitchen businesses attended and presented at this year’s Bathroom and Kitchen Business Conference. As always, this was an opportunity for industry to discuss important issues, including how ‘creating opportunity out of change’ is more important than ever and also forms part of the BMA’s continuous improvement objectives.

We were delighted to see that so many of our industry peers and associates supported this conference and learned not only about our work centred on the Water Label, Circular Economy and Hot Water Burns like Fire campaigns, but also hear from our special guests including Dr Peter Bonfield OBE, BBC Business Correspondent Joe Lynam, Chairman of the Water UK Standards Board and WRAS Ltd Stephen Kay and more besides.

This was a truly interactive and exciting conference for all involved and covered pressing concerns for industry including leaving the EU and how we can embrace uncertainty in order to succeed. We look forward to announcing the next Bathroom and Kitchen Business Conference in 2018 and welcoming more guests next year.

Yvonne Orgill, CIPHE External Affairs Group member

CALL FOR COMPLIANCE Richard Soper, Director of International Development for the CIPHE, explains the next steps towards developing a CIPHE-approved consumer compliance health check.

S

ince news of the consumer compliance health check was last featured in the p&he Journal, I’m pleased to confirm that our plan to turn an initial idea into reality has gathered pace.

Having received a huge amount of interest in the subject from members, other stakeholders and key industry professionals, we have scheduled a

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further round table meeting for Monday 11th December at AKW. The meeting will provide the ideal forum to put maintenance at the top of the agenda, bearing in mind this is often forgotten about or ignored by homeowners, leaving them in a vulnerable position when a failure occurs.

To recap, the aim of introducing a consumer compliance health check is to offer a comprehensive CIPHE approved guide and

maintenance checklist to cover all aspects of home plumbing and heating − from water safety, heating, controls, hot and cold-water services, above and below ground drainage and renewables.

We look forward to making progress at PHEX, with further updates to follow.

Richard Soper, CIPHE Director of International Development

November/December 2017

06/11/2017 15:37

HONG KONG BRANCH NEWS

WATER SAFETY PLAN IN HONG KONG Eric Wong, HK Branch Management Committee Chairman

After the incident of excess lead in potable water, the Water Supplies Department (WSD) strives to update and improve the health and safety practices of the waterworks in Hong Kong. The changes cover regulations, tests and commission methods, plumbing material control, Qualified Persons for Plumbing etc. All of them making great progress compared to previous years.

Figure 1: Model of water sample test

Figure 2: The WSPB model

Public health context & health outcome

Health-based Targets

System Assessment

Monitoring

Management & Communication

Surveillance

T

he Water Safety Plan on Buildings (WSPB) is one of the management tools used to advance the standards of Hong Kong plumbing works.

In the traditional approach of water quality and safety management (Figure 1), end product testing approach is employed, which is too little and too late and, preventive action is not considered.

WATER SAFETY MANAGEMENT WSPB is a new development for water safety management in Hong Kong. It is a new framework for safe drinking water and includes: • Health-based Targets (HBT) – measurable performance objectives based on health risks, • Water Safety Plans (WSP) – a water quality management tool to protect water safety from catchment to consumer, and • Surveillance − a public health assessment and review of safety and acceptability of the drinking water supply.

SAFE DRINKING WATER FRAMEWORK WSP is the central component of the safe water drinking water framework. It is similar to hazard analysis and critical control points (HACCP) principle used in the food industry. The plan is risk-based and adopts a multi-barrier approach. WSP components

include system assessment, monitoring and management/communication: • System assessment includes hazard identification, risk characterisation and determination of control measures.

• Monitoring includes operational monitoring, verification in water quality testing and audit.

• Management and communication includes periodic review and supporting programmes, e.g. action plans for incidents. (See Figure 2, WSD has an existing Quality Water Supply Scheme for Building – Fresh Water (Plus) (Q-Plus).

Q-Plus is awarded to buildings which have implemented checks on plumbing facilities, where water tanks are washed quarterly, and samples of water taken. All costs incurred are paid by the building owner.

However, this is a voluntary scheme.

In September 2017, WSD announced the integration of WSPB and Q-Plus to the Drinking Water Quality Management Scheme for Buildings (DQB). In order to promote and populate the scheme on a voluntary basis, DQB recommended that water samples should be taken and tested randomly by WSD and water tanks be cleaned every six months. (This arrangement can save 30 percent of the cost compared to implementing the Q-Plus scheme only).

Currently, the WSPB is operated by a Designated Person (DP) such as management

Figure 3: WSP for buildings operation flowchart Assign DP and assisting staff Understand the plumbing system Periodic Updates

implement and monitor control measures Compliance check-ups

staff of the buildings (Figure 3). Due to the complexity of certain internal plumbing systems, qualified persons such as building services engineers, building surveyors, licensed plumbers, or related professionals are to be engaged as appropriate to perform risk assessments, including identification of areas where potential contamination of the internal plumbing system may occur. WSD has organised a series of training sessions and workshops to equip the industry for providing such services.

The CIPHE Hong Kong Branch takes part in these training activities, so far more than 50 qualified persons have completed training in the CIPHE workshops.

Reference http://www.wsd.gov.hk/en/core-businesses/water-quality/ action-plan-for-enhancing-of-drinking-water-safety/watersafety-plans/index.html

November/December 2017

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MEMBER PROFILE

CAREER-LONG LEARNING IS KEY TO SUCCESS Marie McCaffrey, CIPHE Membership Manager

Marie McCaffrey, CIPHE Membership Manager, spoke to Cecil Griffiths, owner of Heat Care Solutions Ltd to see how CIPHE membership benefits him and his business.

What inspired you to consider a career in the plumbing and heating engineering industry?

When I left school, I went on a youth training scheme to become a mechanic and was placed with a heating and plumbing company. They sent me to college to become a plumber where I was apprentice of the year in 1985. I had found something I was good at after not being very academic and I’ve never looked back.

What is the best part of your job?

Dealing with people – I work with people from a variety of backgrounds, from families in their homes to construction site teams and I enjoy interacting with them all.

Being able to talk to people is as important as having the skills to do the job.

What are your greatest technical challenges?

Working out of town and using suppliers that you don’t have a trusted relationship with. A tradesman is only as good as his tools, and I believe you have to use the right equipment and supplies that you know from experience work and are reliable.

How do you keep your knowledge up-to-date?

I enjoy studying now more than ever and ensure I attend courses to keep my training and accreditations up to date. To ensure I am qualified to do the work; I make sure I am up to date with the latest legislation. I have just achieved WaterMark accreditation with Severn Trent Water.

What inspired you to become a CIPHE Membership Ambassador and help out at the Installer exhibition earlier this year?

I saw it as an opportunity to meet people to share my knowledge and experience and encourage others to benefit from CIPHE membership. It was something very different for me, I loved every minute and would like to do more in the future.

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What advice would you offer to someone new to the industry?

Definitely get the right training and qualifications and keep yourself updated with the latest knowledge. Get as much experience as possible in domestic and commercial areas.

Why do you think membership of the CIPHE is important?

It is important to be recognised by the CIPHE, to demonstrate to consumers that you are a qualified expert in the plumbing and heating industry.

How did Heat Care Solutions Ltd evolve?

I left school and trained to be a plumber and heating engineer in 1985, by completing a four year apprenticeship with a company in Birmingham. I set up my own company in 1992 and in the main, have worked on my own; sometimes employing sub-contractors. Now, my work takes me all over the country, mainly carrying out commercial work for companies such as BUPA, Greggs, Tesco, Matalan, Hilton Hotels and Birmingham University.

When did you join the CIPHE and why?

I joined in September 2015, to show my customers that I had something most engineers don’t have to give me the edge and that is accreditation with a governing body.

What does the CIPHE do for you and your company?

Keep me informed of latest news and regulations and provide me with discounts with educational organisations for further training.

Courses can be costly and if work is slack, you have to weigh up the costs of taking time off work to attend and also pay for the course.

Do you use the CIPHE website for technical advice and do your customers know about the CIPHE? I encourage customers to use it and I have found the techtalks very useful.

Do you employ apprentices?

Yes I have done, in fact sometimes I prefer someone new to the game so I can train them my way; not everyone takes as much pride in their work as me.

What training do you provide for your employees?

On the job training is invaluable and I also encourage them to attend health and safety courses too.

Why do you want to achieve Engineering Council Registration as an Engineering Technician?

Because I have a wealth of experience and technical skills and I am always looking to better myself.

How will qualification benefit you and your company?

Qualifications will benefit me personally, by enabling me to advance my skills and ensure I am trained in more areas of work.

Then, my company will expand to meet more of my customers’ needs.

Cecil Griffiths, owner of Heat Care Solutions Ltd

November/December 2017

09/11/2017 09:23

BRANCH NEWS

Branch NEWS LANCASHIRE

THAMES VALLEY

OBITUARIES

OBITUARY

Northampton Branch has suffered the loss of two members this year.

DAVE NOEL

ANDY ROWLANDS Andy Rowlands was Chairman for three years but he stepped down in January when he could no longer continue due to ill health.

Unfortunately, he lost his battle against leukaemia in May and at the age of 42, surrounded by his family, he passed away in hospital.

He leaves his wife, Kerry, and two young children. Our thoughts and prayers are for them especially, and also for his mum and dad.

His dad is Hugh Rowlands, who has been a member of the CIPHE committee for many years.

DENNIS LUNNEY Then in August our good friend Dennis Lunney passed away at the age of 73. Dennis had been a CIPHE member since 1984 and had been an active member of the Branch committee. He trained as a plumbing and heating engineer and eventually set up his own business, County Plumbing and Heating in Rushden, Northants, which he continued to run until recently. Our condolences go to his wife, Pat and family.

We shall miss these two good friends, and hope that we can recover after our loss. We hope to have another Branch meeting before the end of the year, so when that is arranged we will email all our members with a special call to support us through this difficult time.

It is with a deep sense of loss that I offer this tribute to Dave Noel, following his death on 5th September. Unfortunately, he worked with asbestos in his early days and as a consequence, he suffered from Idiopathic Pulmonary Fibrosis.

Dave began his career in 1966 with P & H Engineers of Oxford working on larger type heating installations. His was a split apprenticeship which was completed with the Oxford building company, Knowles & Son. There he gained experience in a wide range of domestic and non-domestic work and by the age of 21 he was so well thought of that Knowles & Son gave him sole responsibility for the plumbing installations in a large supermarket, shop, office and maisonette complex.

In 1972 Dave was elected onto the committee of the Thames Valley Branch where he became a prominent and active committee member until the Branch closed. In the same year, he started his plumbing business in Kennington, Oxford.

He joined the Registered Plumbers Association towards the end of 1969 and became a Registered Plumber Craftsman in 1970. He transferred to the Institute of Plumbing (IoP) following its merger with the RPA and gained his Plumbing Technicians Certificate Part II. Dave gained the respect and liking of many members of the Institute, having represented the Oxford Branch at regional meetings for many years and at a number of national conferences. Locally, he held the posts of Thames Valley Branch Chairman and President.

At the Branch Dinner in 1986 Dave was presented with the A.L.Townsend Award for his dedicated support of the Institute and Oxford (Thames Valley) Branch over the years and particularly for his excellent work as Secretary.

Dave received the â&#x20AC;&#x2DC;Plumber of the Year Award 1992â&#x20AC;&#x2122; presented to him by the Copper Development Association with the support for his outstanding work on behalf of plumbing, the Institute and the community.

Bob Garrett

November/December 2017

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30/10/2017 11:39

WHAT'S NEW

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Robust wet room former from AKW

UNDERFLOOR HEATING ALL UNDER ONE ROOM!

AKW, a leader in inclusive bathroom and wetroom solutions, has used the latest design techniques and exceptionally high grade materials to increase the toughness of its TuffForm wetroom formers still further.

AKW’s ultra-strong TuffForm wetroom formers now support up to 60 stone in weight, which means they create a level access solution for wetrooms that can accommodate a user with a wheelchair and two carers. They are suitable for wooden and solid floors, with unlimited weight bearing on the latter and the TuffForm’s flat edges ensure a good seal between former and screen. The trimmable, 100 percent recyclable formers also include a lifetime guarantee.

In response to the growing demand for installing underfloor heating (UFH) in just one room, JG Speedfit has developed new and improved Room Packs. These combine a pump, adjustable mixing valve, isolation valves and an auto switching thermostat in one unit, to make wiring simple.

Suitable for use in rooms of up to 30m², the units contain everything an installer needs to set up a dedicated heating circuit for UFH. The Room Packs feature a more powerful, energy-efficient pump than their predecessor and a built-in adjustable temperature sensor that turns on the unit when hot water flows from the boiler.

SpeedfitUFH.co.uk

www.akw-ltd.co.uk

TRITON’S NEW WIRELESS DIGITAL MIXER Triton Showers’ new wireless digital mixer is packed with HOST™ technology. The unit’s wireless controls allow for second-fix, precision siting – either on a wall, in the centre of a tile, or on the grout line – combatting the restrictions of cable. An optional wireless remote with a warm-up function is portable for bedside tables or the supplied, magnetic wall mount. It promises superior flow rates compared to a standard brass mixer used with a gravity-fed cylinder and more precise temperature control when paired with a combi or mains fed cylinder. Triton has introduced its digital brushless quiet motor technology into the pumped model, ensuring silent running without compromising on pressure. This increases energy efficiency and the mixer box can be wired locally to a fused spur.

SENTINEL X800 CLEANS HEATING SYSTEMS IN ONE HOUR Sentinel’s latest generation X800 Fast Acting Cleaner now delivers superior cleaning of heating systems in as little as one hour. A true ‘one hour wonder’, X800 is the perfect solution for cleaning when time on site is limited, or simply to help maximise the working day.

The new chemical innovations in Sentinel X800 Cleaner include reducing agents to dissolve adhering corrosion crusts and settled debris, and strong complexing agents that help retain dissolved corrosion debris and scale in solution. As with all Sentinel products, X800 Cleaner is non-toxic, biodegradable and completely harmless to the environment.

www.tritonshowers.co.uk

or follow ‘TritonShowers’ on Facebook, Twitter and LinkedIn

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CLASSIFIEDS

CLASSIFIEDS YOUR INSTITUTE NEEDS YOU! The CIPHE appreciates the sterling work done on behalf of the Institute by its volunteers. If you would like to take an active role in one or more of its working groups and committees, we would love to hear from you.

Alternatively, you may wish to consider becoming a CIPHE Membership Ambassador – helping to promote the professional Chartered status and the many benefits and services CIPHE membership can provide.

We welcome the opportunity to discuss the requirements further with you.

Please contact Marie McCaffrey for details of our current voluntary positions.

Marie McCaffrey, Membership Manager Direct Line Tel: +44 (0) 1708 463104 Email: mariem@ciphe.org.uk

COMBINATION BOILERS-FAULT FINDING & REPAIR John Reginald, author of the highly successful Central Heating - Fault Finding & Repair, has now released Combination Boilers - Fault Finding & Repair. The 150-page, A4 spiral-bound book with laminated front and back cover, is written in an easy-toread, easy-to-understand format, which takes the reader through the background and operation of each major component within combination boilers past and present.

The comprehensive fault-finding logic guides provide professional solutions allowing you to repair and service combi boilers with a greater understanding and with more confidence.

Priced at £26.00, incl. P&P. To order your copy visit any leading online retailer, high street bookshop or order from the publisher at: www.combiboilerrepair.co.uk

CENTRAL HEATING-FAULT FINDING & REPAIR From simple to more complex faults, author John Reginald, takes the reader on a journey through central heating and domestic hot water sysytems. The manual’s aim is to instil a better understanding of the systems to achieve professional solutions to professional standards.

Central Heating-Fault Finding & Repair consists of logical stepby-step guides that take the reader through the fault finding and repair process.

The fault logic guides are easy to read and indicate which section of the manual deals with the background and repair of that fault.

Priced at £26.00, incl. P&P. To order your copy visit any leading online retailer, highstreet bookshop or order from the publisher at: www.centralheatingrepair.co.uk

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Advance solution Advance Electric Combination Boiler for wet electric central heating and mains hot water in one pre-plumbed and pre-wired package.

Run up to five radiators plus one bath and one shower. Wireless programmer fitted.

YEAR

GUARANTEE

10

ONLY

ÂŁ1390 PLUS VAT

FOR MORE INFORMATION CONTACT

01543 377723 www.advanceappliances.co.uk p32_phenov17.indd 1

17/10/2017 14:36:45