Phe Journal July/Aug17

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Member benefits – ‘TenderSpace’ opens up fantastic new business opportunities

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techtalk – how to avoid pressure loss in underfloor heating systems

July/August 2017

CPD

− installing accessible bathrooms for visually impaired clients

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For plumbing & heating engineering professionals

Apprentice, Dan Martins goes for world glory Page 15

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15/06/2017 14:41:39

CONTENTS 08

Member benefits – ‘TenderSpace’ opens up fantastic new business opportunities

16

techtalk – how to avoid pressure loss in underfloor heating systems

July/August 2017

CPD

− installing accessible bathrooms for visually impaired clients

20

For plumbing & heating engineering professionals

CIPHE 04 08 11 12 15

COUNTDOWN TO THE CIPHE APPRENTICE AWARDS 2017

Message from the CEO NEW − CIPHE member benefits CIPHE National President Profiling the CIPHE’s External Affairs Group The CIPHE apprentice awards

REGULARS 06 14

Apprentice, Dan Martins goes for world glory Page 15

, ‘Safe Water Guide: nd Legionella’ Page 10

www.ciphe.org.uk

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15 16 27 27 29 29

2017

News smarttalk – counterfeit and unapproved spare parts COVER STORY – apprentice Dan goes for world glory! techtalk – get the measure of your underfloor heating system CIPHE External Affairs – stamping out rogue traders CIPHE Industrial Associates − working towards a safer future Branch news What’s new

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Apprentices must enter the CIPHE Apprentice Awards before 31st July if they want a shot at being recognised for their hard work and skills.

Download the application form from www.ciphe.org.uk/professional-members/ apprentice-2017/ Tel: +44 (0) 1708 463 115 or Email: info@ciphe.org.uk to request an entry form.

FEATURES 10 18 20 24 25 26 28

Grenfell Tower fire NEW − recording your professional development with mycareerpath® CPD − installing accessible bathrooms for the visually impaired How manufacturers test their boilers Fighting bacteria in hospitals Small businesses mean big opportunities Testing leak-proof connections CIPHE technical advice The email address for any technical advice is technical@ciphe.org.uk

ciphe.org.uk PUBLISHER: Chartered Institute of Plumbing & Heating Engineering (CIPHE) 64 Station Lane Hornchurch Essex RM12 6NB T: +44 (0) 1708 472791

PUBLISHING EDITOR: Juliet Loiselle Warners Group Publications T: 01778 391067 E: julietl@warnersgroup.co.uk EDITOR: Nicky Rogers Warners Group Publications T: 01778 391128 E: nickyr@warnersgroup.co.uk MULTIMEDIA ACCOUNT MANAGER: James Knight Warners Group Publications T: 01778 395029 E: jamesk@warnersgroup.co.uk PRODUCTION: Sue Ward Warners Group Publications T: 01778 392405 E: production@warnersgroup.co.uk DESIGN: Amanda Clare

www.facebook.com/ CIPHE.UK

@CIPHE www.linkedin.com/ groups?home= &gid=7467910

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HEAD OFFICE EXECUTIVE TEAM CEO: Kevin Wellman T: +44 (0) 1708 463115 E: kevinw@ciphe.org.uk HEAD OF FINANCE: Natasha Fallows T: +44 (0) 1708 463109 E: natashaf@ciphe.org.uk MEMBERSHIP DIRECTOR: Tim Sainty T: +44 (0) 1708 463102 E: tims@ciphe.org.uk TECHNICAL DIRECTOR: Paul Harmer (Consultant) E: paulh@ciphe.org.uk

Please make sure we have your up-to-date email address. Send your details, including your membership number, to admin@ciphe.org.uk

SUBSCRIPTIONS: p&he is free to members of the CIPHE. Non-members – £115.00 per year (six issues). Overseas – £115.00 by surface mail or £170.00 by airmail.

READERSHIP: There are around 7,200 members of the CIPHE. The membership is made up of plumbing and heating professionals, specifiers, college lecturers, plumbing designers, manufacturers, engineers and consultants. © 2017 The Chartered Institute of Plumbing & Heating Engineering.

Rights of translation and reproduction are reserved.

Copyright notice No article may be reproduced in full or part without the written permission of the editor. In some instances, there may be a reproduction fee.

Disclaimer Publication of an article or inclusion of an advertisement does not necessarily imply that the Institute is in agreement with the views expressed or represents endorsement of products, materials or techniques, nor does the Institute accept responsibility for errors or omissions.

PRINTED BY WARNERS 01778 395111

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MESSAGE FROM THE CEO

QUALIFIED AND COMPETENT WORKFORCE

To help maintain public safety and welfare we need to know about poorly maintained systems and installations and put them right.

Kevin Wellman, CIPHE CEO kevinw@ciphe.org.uk

I

was invited by a radio station recently to comment on a report by the think tank, Migration Watch, which suggested that temporary ‘brickie visas’ for EU migrants should be provided after Brexit to ensure the UK’s skills shortage isn’t stretched further.

Encouraging more skilled workers to strengthen the UK’s building and construction-related fields is commendable, but as far as the plumbing and heating engineering industry is concerned, it is essential that those involved must be qualified and competent. With Brexit getting ever closer, it is understandable that the skills gap is receiving attention with some asking whether it will worsen with the potential loss of migrant workers, in addition to “what can be done?”

The latter, in particular, is a question that the CIPHE has been involved with for many years and while there is no quick fix, there are solutions available. Although migrant workers, in and outside of the EU, do have a place in the UK’s plumbing and heating industry, rather than placing a structure of dependency on these workers, now should be the time to seriously review our sector and do more to support UK workers entering the trade.

small and large businesses and employers offering more apprenticeships in the sector – jobs for life can be created. In a period of uncertainty, these much needed skills and the job security they help to form will be hugely valuable for now and the future generations to come. Offering greater financial incentives and support to those SMEs who are training apprentices is a good place to start.

While skills are and continue to be an issue, in essence, my message is that growing a UK workforce of professional and qualified plumbing and heating professionals should be the answer, not a visa stopgap for a temporary fix, especially as in three years or so we will be back where we started.

Through the CIPHE’s work with colleges, manufacturers, businesses, its members and associated organisations, we strive to help this become a reality while raising the standards of the industry as a whole, which means putting training and investment first. The need to ensure those working in the plumbing and heating industry are competent and regularly update their skills through Continuing Professional Development is paramount before, during, or after, Brexit.

Premier Inn in Newcraighall. She suffered multiple organ failure and died in hospital weeks later.

Her family sued for a six-figure sum to pay hospital fees. The hotel’s owners said it was "an isolated incident".

The family’s lawyer argued the hotel failed in its duty of care by not having fitted a thermostatic mixing valve to regulate water temperature.

In January 2014, the family of Kalyani Uthaman were informed by a Crown Office spokesman that it had been decided not to hold a Fatal Accident Inquiry.

In fact it was stated that "To hold such an inquiry would not be in the public interest."

When public safety and welfare is compromised, and especially when lives are at risk, I do believe it is most definitely in the public interest to take all necessary action to prevent future reoccurrence, particularly with tragic incidents such as this.

The family has now received an apology and compensation from the owners.

I am developing a ‘Portfolio of Problems’, to raise awareness of badly installed or poorly maintained systems and installations.

JOBS FOR LIFE

PUBLIC SAFETY AND WELFARE

Providing increased investment with bona fide vocational plumbing and heating education routes (such as through the new Trailblazer apprenticeship), through to

I am now able to report on the tragic death of Kalyani Uthaman, 59, from India, who had been on holiday in Scotland in August 2012, when she was severely scalded at the

If you have evidence of plumbing and heating-related problems which, without rectification, could be detrimental to public safety and health, please write to me at kevinw@ciphe.org.uk

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29/06/2017 09:24

CELEBRATE

25 YEARS OF WORCESTER

AND BOSCH WITH GREENSTAR REWARDS

July 25th offer… SUMMER WORKWEAR BUNDLE* To celebrate 25 years of Worcester and Bosch, we are giving our Greenstar Rewards members a special offer on the 25th of every month until October.

30 POINTS

Log in at worcester-bosch.co.uk/greenstar-login Not already signed up? Register at worcester-bosch.co.uk/greenstar-rewards

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*Any 3 items out of polo, shorts and t-shirt

30/06/2017 15:23

NEWS

TheNEWS TOPPING UP A POOR NIC RECORD Anyone who is self-employed and has had years with low profits should check their National Insurance record and make up any deficiencies, before voluntary contributions become more costly.

From April 2018, class 2 is to be abolished and self-employed workers will have to pay the more expensive class 3 contributions to build up entitlements to contributory benefits.

It can be worth checking the last six years to ensure that there are no gaps and plugging any holes by exercising the right to make back payments of class 2 for the relevant years.

Many self-employed construction workers are thought to have ‘holes’ in their record.

HIDDEN HEAT IN SEWERS COULD WARM GLASGOW THROUGH WINTER Scotland’s sewers contain enough natural and discarded heat to warm a city the size of Glasgow for more than four months a year. Figures released in June show that 921 million litres of wastewater and sewage are flushed down Scottish toilets and plugholes every day.

Water in UK sewers can be as warm as 21°C and maintains a constant temperature throughout the year so new analysis has shown that capturing that warmth could prevent more than 10,000 tonnes of harmful CO2 entering the atmosphere every year.

The new figures – produced by Scottish Water Horizons for Scottish Renewables – show how renewable energy technologies like heat pumps and wastewater recovery systems could be used to harness that energy potential.

Stephanie Clark, Policy Manager at Scottish Renewables, said: “Water which is used in homes and businesses collects heat from the air around it, as in a toilet cistern, or is heated, as in dishwashers and showers. That’s in addition to the energy that it gains from the sun when stored in reservoirs.

“Technology now exists which allows us to capture that energy, and waste heat can play an important role in helping us reach our challenging climate change targets.”

Donald MacBrayne, Business Development Manager with Scottish Water Horizons, said: "Usually, heat from water flushed down the drain is lost during the treatment process and when treated effluent is returned to the environment. By tapping into this resource using heat recovery technology we can provide a sustainable heating solution which brings both cost, carbon and wider environmental benefits.”

Scotland’s daily 921 million litres of wastewater and sewage are transmitted through more than 31,000 miles of sewers to over 1,800 wastewater treatment facilities, like this one at Armadale, West Lothian

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ALL THAT’S HAPPENING IN THE PLUMBING & HEATING WORLD

CASH BASIS FOR CALCULATING TAXABLE PROFITS The threshold under which a business can account on a cash basis has gone up to £150,000 receipts per annum. The business can remain accounting on a cash basis until their turnover exceeds £300,000 per annum.

This means that you only pay taxes on receipts and actual expenditure, rather than sums invoiced. Accounting is simpler and more easily understood for most small traders on a cash basis. Businesses entitled to use it should always consider doing so.

SCHOOL PUPILS GET TO GRIPS WITH PLUMBING Pupils from Year 7 to 11 from across Bury, Bolton, Manchester and Lancashire who have a keen interest in a future in the plumbing industry were invited to enjoy a six-week stint at Trade School.

Based in a purpose-built workshop at Bury College, they were introduced to the basic principles of plumbing and given the opportunity to learn a range of new skills. During the workshop sessions, the pupils learnt how to measure, bend and solder pipes and produced plumbing frames.

Bury College plumbing technician, Stevan Tomlinson, said: “The pupils have done brilliantly during these practical workshops and by taking part in the after school club they have taken their first steps into the industry.”

The Trade School workshop was an introduction to Bury College plumbing courses and outlined topics which are covered on the course such as fitting bathroom suites, boilers and central heating. As they progress through the levels, students also learn about the principles of gas.

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15/06/2017 11:59

NEWS

‘WORK SAFE, STAY SAFE AND THINK ELECTRICITY’ Life can be lost within seconds or terrible life-changing burns inflicted if you come into contact with electricity. So UK Power Networks urges trades people to ‘Work Safe, Stay Safe and Think Electricity’.

In 2015/16, over 70,000 tradespeople suffered injuries at work. Often, this results in taking time off and losing money. It can be all too easy to be in a hurry, get distracted or not bother to check for service cables when working on site.

Accurately locating service cables buried underground, hidden behind walls or under floorboards before starting work can mean you return home safe to your families at the end of each working day.

For more information on electrical safety and to download your free safety leaflets visit www.ukpowernetworks.co.uk

APPRENTICE PLAN GETS GOVERNMENT APPROVAL The Apprenticeship Assessment Plan for England has now been approved by Government, according to The Plumbing and Domestic Heating Technician Apprenticeship Board. The goal of the Apprenticeship Qualification is to deliver an appropriately skilled plumbing and heating workforce in England, able to work at a 'world-class' standard.

The Board is working towards an official launch of the new Apprenticeship Standard in January 2018.

The Assessment Plan provides a prospectus for students, training providers and assessing organisations, detailing what

is involved in the Plumbing and Domestic Heating Technician Apprenticeship. The apprenticeship will typically take 48 months to complete, with successful completion resulting in an NVQ Level 3 Plumbing & Heating Qualification.

For companies that are members of a Competent Person Scheme (CPS) and the Gas Safe Register, the Apprenticeship Qualification will deliver individuals who meet the competence requirements to be able to work through a CPS for oil and solid fuel and the Gas Safe Register for gas.

The Plumbing and Domestic Heating Technician Apprenticeship Board was formed in December 2016 to ensure the future success of English plumbing and domestic heating apprenticeships. Now that the Assessment Plan has been approved, the Board is now in discussion with Government over the technical detail.

The Board will be responsible for ensuring that there will be adoption and industry compliance with the approved Quality Assurance Processes, which are detailed in the approved Assessment Plan.

The Board was assembled by and is administered by the CIPHE and the Association of Plumbing & Heating Contractors (APHC) who joined forces to create an industry partnership set on producing a world-class plumbing and heating workforce.

In addition to the CIPHE and APHC, the Board is made up of a further six qualified and experienced employers from the plumbing and domestic heading industry, including: Paul Hull (Managing Director, The Industrial Group); Jeffrey Lee (National Apprentices Manager, Mitie Technical Facilities Management); Nigel Davies (Operations Manager Heating Services, Certas Energy UK); Gerald Mack (owner and Senior Engineer, Electrical & Heating Maintenance Services); David Merrett (Managing Director, Merretts Heating Services) and Edward Padgett (Director, Arthur Padgett).

(L-R) Kevin McCallister, Edward Padgett, Jeffrey Lee, Paul Hull, Gerald Mack and Nigel Davies

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MEMBER BENEFITS

SUPPORTING YOUR BUSINESSES Tim Sainty, CIPHE Membership Director tims@ciphe.org.uk +44 (0) 1708 463102

Tim Sainty, CIPHE Membership Director, launches the CIPHE partnership TenderSpace, a carefully selected membership benefit designed to open up fantastic new business opportunities, including unlimited unique and early work opportunities.

GOING DIGITAL I think it is fair to say that here at CIPHE we will increasingly use digital technology as a way of communicating more effectively with you and for providing you with benefits that are preserved for members.

The article promoting the new relationship between CIPHE and TenderSpace is an example of this, as you will need to login to the member area of the website in order to access the CIPHE member-only discount code. So, have you registered on the CIPHE website yet?

Activate your online member account at http://www.ciphe.org.uk/register

TELL A FRIEND If you have a great story about why you are a CIPHE member then don’t keep it to yourself.

We had some amazing volunteer members come and spend some of their valuable time with us at Installer and PHEX earlier this year.

Listening to members talk about why they are so proud to be involved with CIPHE was great.

It also made me realise you can do it far better than me, so if you have a friend or colleague that you think should join, then tell them and us about it.

Any new applicant who joins because the CIPHE has been recommended by an existing member will qualify for a £10 Marks & Spencer voucher. All members who successfully refer new applicants will qualify for a £10 voucher for each referral. Please contact our Membership Manager, Marie McCaffrey, by email mariem@ciphe.org.uk with any questions.

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SUPPORTING MEMBERS’ BUSINESSES We are keen to focus our attention on ways that we can help members in their professional lives. It is for this reason that I am really pleased to launch CIPHE member access to the TenderSpace online platform www.thetenderspace.com

Bringing ‘Approved Supplier’ status with it on the Government’s Digital Marketplace means that public sector project specifiers will now see TenderSpace as a go-to platform for removing obstacles from the usually costly and lengthy traditional procurement process. And here lies the opportunity for CIPHE members.

WORKING MORE EFFICIENTLY

GROW YOUR BUSINESS

Easy and intuitive to use, TenderSpace provides a comprehensive set of free, cloud-based tools that allow people involved in, or considering, a construction project of any scale, to plan, design, procure and build easily and successfully.

For CIPHE members, this means it will be easier to collaborate and connect with those people who are creating projects, opening up fantastic new business opportunities.

With TenderSpace, you can now access tens of thousands of planning leads and public sector jobs to help you grow your business.

You can also use the tool to collaborate and ask to be part of projects at the feasibility and design stage, giving CIPHE members a unique competitive advantage.

July/August 2017

29/06/2017 09:30

MEMBER BENEFITS

FREE REGISTRATION

REAL BUSINESS ADVANTAGES

Members can sign up for free and use lots of the functionality with no charge at all. The ‘Profile Builder’ saves time and money spent on the PAS91 Pre-Qualification Questionnaires (PQQs) and allows plumbing and heating companies to showcase their skills and expertise to both existing and new clients, providing members with an exportable web profile that is just like a mini website of its own.

If you find that it works for you, you can then choose to upgrade your subscription − with the CIPHE exclusive offer – to access the more extensive services available.

Apart from all of the fantastic free features of TenderSpace, upgrading unlocks the following great benefits: • Unlimited data storage • Unlimited unique and early work opportunities • Exportable data of planning and sales leads UK wide • Unlimited small job/maintenance leads for trades • 20 finance reports and credit ratings p.a., helping to reduce the risk of late/non-payment.

With subscriptions normally costing £280 for 12 months, CIPHE members will pay just £70 for a full year’s access, including 20 free credit checks, which by themselves are worth well in excess of £100. The CIPHE exclusive member discount code is available by logging into the member only area at http://www.ciphe.org. uk/members-area/members/

Focusing our attention on benefits that will provide business support services for our members is exactly where we see the CIPHE role being. We are therefore delighted to bring this offer to our members, and to have TenderSpace on board with us. This new partnership has the potential to deliver real business advantages for members; from

those who are looking to expand, to those who simply want to get paid on time. With a massive discount of £210 on offer, that saving alone is well in excess of the cost of CIPHE membership fee. With this and more partnerships in the pipeline, the advantages of membership have never been greater.

Register and find out more today at https://www.thetenderspace.com/

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29/06/2017 09:39

VULNERABILITY

GRENFELL TOWER FIRE On 14th June, the country woke up to the horror of the Grenfell Tower fire in Kensington, London. Even now, the number of fatalities is unclear, but it is apparent that it is the deadliest structural fire in the UK since records began in the early 20th century.

Kevin Wellman, CIPHE CEO

T

his article covers some of the facts we know (at the time of writing) along with the CIPHE’s stance on the use of residential sprinkler systems.

Built in 1974, Grenfell Tower is a 24-storey block of one and two bedroom flats. Standing just over 67m high, it predominantly consists of social housing.

The police have already confirmed they believe the fire originated in a fourth floor flat, due to a faulty Hotpoint FF175BP model fridge-freezer. But to try and establish why the fire spread so quickly, early blame rested on the aluminium composite panel rainscreen cladding, Celotex RS5000*, which was installed as part of a £10m refurbishment project last year.

FIRE SAFETY Most of the current guidelines across the world contain detailed design requirements for fire safety such as evacuation routes, compartmentation and structural fire design. But when Grenfell Tower was built, the rules and regulations were not as clear and well-developed as they are now.

An evacuation route that allows occupants to escape whilst sheltering from smoke and flames is one of the most important design elements when it comes to fire safety.

Modern solutions include external staircases and even fans to clear the smoke.

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However, dealing with fires directly must be a focus, and that is where sprinkler systems should be discussed.

system’. In January 2016, this was expanded to include all new and converted family dwellings.

SPRINKLER SYSTEMS

CIPHE RECOMMENDATIONS

Sprinklers are highly effective at keeping fires contained at source and can provide vital time to escape. The British Automatic Fire Sprinkler Association (BAFSA) states that: • In buildings fully protected by sprinklers: o 99 percent of fires were controlled by sprinklers alone o 60 percent of fires were controlled by the spray from no more than four sprinklers • Losses from fires in buildings protected with sprinklers are estimated to be 1/10 of those in unprotected buildings.

Although there will be a full public inquiry into the circumstances surrounding the fire and its rapid spread, there are some immediate commitments and actions that the CIPHE would like to see: • It is four years since the Government agreed to publish a new edition of Approved Document B (fire safety) in order to provide easily understandable guidance to those responsible for the building and maintenance of tower blocks. There is no need for this to be delayed any longer.

• Prioritising the health and safety of residents and users of social housing, fire sprinkler systems should be installed in all new-builds and retro-fitted into buildings that do not have them.

• The terms of reference for the public inquiry should not be limited to Grenfell Tower and/ or social housing. Remit should include non-residential, state-owned properties and buildings that are owned privately.

A parliamentary report following the Lakanal House fire in Camberwell in 2009, where six people died, recommended that sprinkler systems should be installed in tower blocks across the UK. However, it is now evident that sprinklers were not fitted during the refurbishment of Grenfell Tower in The British Automatic Fire Sprinkler Association has put the cost of installing a sprinkler system at £200,000 as part of the refurbishment.

BUILDING REGULATIONS Building Regulations currently state that fire sprinkler systems are required in new residential blocks over 30m high and must meet the standards set out in Approved Document B. These requirements do not cover existing residential tower blocks.

In Scotland, all new residential care homes, sheltered housing and high-rise domestic accommodation above 18m high, have to be fitted with fire sprinkler systems.

In Wales from 1st April 2014, all new and refurbished residential care homes, homes in multiple occupation and hostels had to be fitted with ‘an approved fire suppression

CIPHE DOMESTIC SPRINKLER SYSTEMS GROUP The CIPHE has long been an advocate of fire sprinkler systems. For many years, our Domestic Sprinkler Systems Group has raised awareness of the need of residential sprinklers.

The CIPHE would now urge members with an interest in fire sprinkler installations to become conversant with the technology and Regulations, being aware of variations between England and Wales, Scotland and Northern Ireland. *It is important to note that product RS5000 is the rigid board insulation component of a rainscreen system, and is positioned in that system behind the cladding material.

July/August 2017

29/06/2017 10:38

NATIONAL PRESIDENT

PRESIDENT’S DIARY

Paul Williams

Paul Williams reviews his year as CIPHE National President.

T

hroughout my Presidency I have been welcomed at many Approved Training Centres, most recently at Tameside College, Vokera and Specflue where it was fantastic to see such enthusiastic staff and great facilities for the students and installers.

Meeting the people and companies most dedicated towards the industry I work in has been inspirational during my year as President, so it was particularly meaningful to attend the H&V and Gas Industry Award’s ceremonies. I was particularly pleased to see how many of our Industrial Associate supporters were recognised for their contributions.

I have also represented members at the inauguration of the new President of the Chartered Institute of Building Services Engineers, Peter Wong and also of David Taylor, new President of the Chartered Association of Building Engineers. These events provide the opportunity to keep the CIPHE firmly on the industry radar.

The last year has been a wonderful experience and I would like to thank everyone who has supported me, the

welcomes as an individual and as a representative of CIPHE I have received everywhere have been amazing. I have met some great people and held numerous conversations and discussions with them about the future of our industry. I return to the day-job with increased enthusiasm, energy and expertise.

To our incoming National President, Geoff Westall, I wish you the best in your year. And to everyone else, thank you.

If any colleges or manufacturers want to become an Approved Training Centre please contact Tim Sainty on tims@ciphe.org.uk for further details

WELCOMING GEOFF WESTALL Geoff began his term of office at the CIPHE AGM on 30th June 2017.

H

e left school in 1963 to start work as a trainee plumber with a company in Greenford, west London and Geoff Westall, went to college CIPHE National President in Twickenham, Middlesex, achieving City and Guilds plumbing qualifications up to Advanced Craft Level.

Geoff said: “I was very fortunate because the company carried out a wide variety of work namely; domestic plumbing and heating, commercial plumbing and heating in London hospitals, installation work on new build police stations, commercial offices and occasional work on petro-chemical installations.”

After qualifying, Geoff worked with his father and brother in the family building business where he developed business management skills connected with a small company.

In 1992, he set up his own plumbing and heating business, working for a national company installing bathrooms and easy access facilities for the elderly and disabled and maintenance work for a local housing association.

He said: “I gained my gas qualification and carried out gas safety checks for landlords and built up a good base of clients.

“During this time, I became involved in the Institute’s Lincolnshire Branch activities and have done ever since. I held the post of Chairman between 2004 and 2007, and currently serve as Branch Secretary and

Treasurer. I was the Area Co-ordinator for the Midlands.

“I wanted to pass on my skills so in 2005, I trained as a lecturer and assessor at Grantham College, gaining teaching and assessor’s qualifications.

“I also worked at West Nottinghamshire College (up to my retirement in 2012) as an On-Site Assessor to plumbing students who were completing their NVQ qualification.”

Recently, Geoff I has been more involved with the CIPHE, working on the Education and Training Group and promoting the Institute to the public at local rural shows with the Lincolnshire Branch and to prospective members at the regional PHEX exhibitions.

“Apart from that,” he says, “I enjoy golf, cooking, walking the dog and listening to music.”

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29/06/2017 09:46

CIPHE EXTERNAL AFFAIRS GROUP

WHO DO YOU THINK YOU ARE?

GETTING TO KNOW THE CIPHE’S EXTERNAL AFFAIRS GROUP Richard Soper, Chair of the External Affairs Group (EAG) and Director of International Development for the CIPHE, introduces the members of the EAG and how the team brings a wealth of experience in the sector and a passion for promoting best practice.

A

s Chair of the EAG, I am proud to work with the dedicated and hardworking individuals who give up their own time, free of charge, to be part of the EAG. From the work we do on the behalf of plumbing and heating engineers to improve policy surrounding

regulations, to spreading awareness of best practice, growing membership and helping our industry be proud to be professional.

Here, we take a look at each EAG member and how together we champion the importance of safeguarding the health and safety of the public

RICHARD SOPER, CHAIR OF THE EXTERNAL AFFAIRS GROUP AND DIRECTOR OF INTERNATIONAL DEVELOPMENT FOR THE CIPHE Richard Soper, former Managing Director and Chief Executive Officer at Bosch Thermotechnology, which incorporates the Worcester and Bosch commercial brands in the UK, is now Director of International Development at the CIPHE, with a view to strengthening links with the wider industry and supply chain.

Richard comments: “I believe it is time to recognise the hugely valuable role that installers have to play in safeguarding the health and safety of the general public.

Through my work with the EAG and CIPHE, my aim is to share positive experiences, help and guidance. After all, what goes around comes around and I’m more than happy to help.”

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at all times. In future issues, our EAG members will also be coming forward to explore and communicate on key issues, including vulnerability and environmental efficiency, in addition to how the CIPHE and its members can make a difference.

ROGER WEBB, DIRECTOR OF EXTERNAL AFFAIRS

KEVIN WELLMAN, CEO

Roger Webb, Director of External Affairs and former Director at the Heating and Hotwater Information Council (HHIC) for 12 years, advises the CIPHE on matters relating to lobbying the Government, working with trade associations and other key stakeholders to represent installers on key issues at policy level.

Roger commented: “My mission is to give installers a voice and achieve greater professional recognition for the valuable work they do. From a personal point of view, what makes all of this so exciting is that I believe in it. I’m passionate and along with my colleagues at the Institute ‘less talk, more action’ is the order of the day.”

Kevin Wellman, Chief Executive Officer for the CIPHE joined the institute in 1985. Over the years, Kevin has been instrumental in developing policy, formulation of direction and strategy, corporate social responsibility, negotiating and securing funding streams, as well as managing and developing the CIPHE team.

Kevin said: “To have such well-respected faces from our industry supporting the CIPHE, each with a different focus, is fantastic. While consulting with heating and plumbing engineers, we are encouraging greater support and engagement with the Institute – from developing stronger links with manufacturers and merchants, right through to liaising more closely with colleges and training providers.”

July/August 2017

30/06/2017 12:42:57

CIPHE EXTERNAL AFFAIRS GROUP PAUL MASSEY, INDUSTRIAL ASSOCIATES CHAIRMAN

YVONNE ORGILL, CHIEF EXECUTIVE OF THE BATHROOM MANUFACTURERS ASSOCIATION

Paul Massey, Group Chief Executive Officer of AKW, is Chairman of the CIPHE’s Industrial Associates (IA) Development Group, with the remit of working more closely with over 170 of the CIPHE’s IA supporters.

Paul comments: “A significant amount of my time is spent championing the importance of individual professionalism, by connecting and building support from our IA members.

It is through these conversations and listening to our members, that matters such as training are discussed and the benefits of being part of the CIPHE are explained.”

Yvonne Orgill, Chief Executive of the Bathroom Manufacturers Association (BMA) has dedicated her career to developing the trade body into what it is today. Yvonne joined the EAG to ensure that engineers and installers working in the bathroom industry have the opportunity to be involved in the education and best practice of sustainable plumbing and heating products.

Yvonne comments: “Reflective of the CIPHE’s own ethos, I’m passionate about compliant products and raising standards across the industry - particularly when it comes to water use. It is our work within government forums and related trade bodies, which is key to the Institute’s continued success.”

MARTIN ORRILL, EXTERNAL AFFAIRS – TECHNOLOGY/RENEWABLES From starting a career at British Gas in 1975, Martin has built up a mass of experience by working across a number of roles in the business. With a keen interest in anything from boilers and pumps to magnetic filters and power flushing, Martin has been heavily involved in promoting the products that now play a massive part in today’s industry.

Martin comments: “Having had a fantastic career at British Gas, I am now using my experience to help spread the word about the many opportunities that exist within this dynamic industry.

My role encompasses providing advice and guidance on new technologies and how these are best brought to market.”

Each issue of the Journal will include an update of CIPHE objectives.

KEITH JONES, EXTERNAL AFFAIRS REPRESENTATIVE − BUILDERS MERCHANT FEDERATION (BMF) Keith Jones, former Managing Director of Wolseley UK’s Plumb & Part Center, first joined the industry as a management trainee, where he built up extensive experience and industry contacts throughout Central Europe.

Keith comments: "My aim within the CIPHE is to improve the experiences of both customer and installers, through enhancing the skills and knowledge of our members. I am also working to strengthen relationships throughout our industry, in order to ensure best practice is realised.”

CELIA MATTHEWS, APPRENTICE TRAINING Celia Matthews, Chief Executive Officer of SNG Publishing Ltd is dedicated to providing careers advice, industry information and vital support for plumbers looking to progress in their chosen career. The SNG Publishing umbrella encompasses a complete range of material invaluable to students and lecturers alike.

Celia comments: "I'm committed to apprentices and supporting the next generation of plumbers and heating engineers. I have spent the last 11 years working closely with college lecturers and heads of departments and my goal is to raise awareness of CIPHE to apprentices to raise the long-term standard and compliance within the industry."

If you would like to find out more about the CIPHE's External Affairs Group and how it works, contact Richard Soper at: Email: richardsoper:ciphe.org.uk or Tel: 07767 432522

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with with Peter PeterAdkins Adkins Solicitor, icitors Solicitor,Emms EmmsGilmore GilmoreLiberson LibersonSolicitors Solicitors icitors

smarttalk-ciphe.org.uk

Don’t lose your cool with the consumer!

Too good to be true?

Counterfeit and unapproved spare parts

You You may may have have seen seen last last year year about about the extension to consumer the extension to Consumer ‘cooling ‘cooling off’ 14 days. off’periods periodsfrom fromseven 7 to 14todays.

What have been obvious to to Whatmay maynot not have been obvious those in the trade is how important this those in the trade is how important piece of legislation is to you.

Ignore it Many of us are to going abroad this piece of used legislation is to you. at your peril – do so and it could cost you and having counterfeit products ered Ignore it at your peril – do so off and it money (and reputation)! to us by street traders − from handbags could cost you money (and to watches, clothing DVDs, are In a nutshell, if youtodo not fakes comply reputation)! rife.

We know they aren’t the real thing, with the requirements of the new In a nutshell, if you do not comply highly likely to be of poor quality and act you risk not getting paid for the the requirements of theThese new inwith the end, not value for money. work you do and also prosecution Act you risk not paid for the goods damage thegetting reputation and your Trading Standards. work you do original and also prosecution IPby rights oflocal the manufacturers but arelocal rarely concerned thatoff they Many think that the cooling by we your Trading Standards. may be dangerous. period only applies to goods. It also

Many think that the cooling off applies to ‘the provision of services’ . period only applies to goods. also The sale of counterfeit goods takesIton a This includes plumbing, building applies to ‘the provision of services’ more sinister and dangerous turn when. and works.

Thiselectrical includes plumbing, building

they are found being used as spares in Consumers have 14 days from the and electrical works. heating and plumbing systems.

Dangers date they placed an order by abound.

So why do installers use them?

Consumers have 14 days from the Generally, just to save few order pounds. phone, internet, by date they placed anamail order by or at

their home, to cancel with you.or at phone, internet, by mail order Iftheir theyhome, canceltowithin period, cancelthis with you.

On behalf of the CIPHE, we presented they have a right to a refund of2017 If they cancel within this period, on this topic with Baxi at Installer monies paid. and it is clearly a hottotopic.

The industry they have a right a refund of

Public safety

isAs very about public safety theconcerned business the monies paid. supplying as a resultyou of the infl ux of counterfeit service, are required to provide As the business supplying the parts.

Manufacturers complyof with the customer with details your service youEuropean are required to provide strict UK and legislation business including address, phone the customer with details ensuring their products meetof allyour safety numbers, their cancellation rights business including address, requirements – are you sure thephone same and how cancel. numbers, their rights can be saidto of thecancellation alternatives you are Ifand youhow do not, then the cooling off to cancel. buying so cheaply?

period is extended days from If you do not, then to the14 cooling off

It’s not counterfeit parts,supplied. we have the dayjust information period isthe extended to 14isdays from written before about the dangers of Well worded terms of business and the day the information is supplied. using products which are not order forms areThere an absolute must here.

Well worded terms of also business and CE compliant. are problems and dangers using unapproved What about repair order formsinemergency are an absolute

work?

You are contacted by a must here. homeowner by telephone to carry What about emergency repair out urgent work to stop flooding, work? You are contacted by a sort out faultybyheating or clear a homeowner telephone to carry drain.

The work is carried out out urgent work to stop flooding, within the 14 day period.

The repair sort out faulty heating or clear a work having been completed, drain. The work is carried out the consumer then try to The cancel within themay 14 day period. repair the contract.

What do you do? the work having been completed, Maybe the may workthen isn’ttry urgent but the consumer to cancel consumer wants it started within the contract. What do you do? the 14 days?

Maybe the work isn’t urgent but the

and some refurbished spares. Installers can find their savings are countered by incurring warrant, safety and legal problems. At worst, there are serious safety concerns, at best, unhappy customers and wasted money.

Use of the parts is likely to invalidate manufacturer’s warranties. This will mean no back up from the manufacturer should the part damage the boiler or equipment. If you introduce a non-genuine spare into a gas appliance, can you be sure that the part won’t cause damage or further failures?

Secondly, there may to be electrical They They may may want want you you to fit fit in in with with issues.tradesmen, Worcester has issuedthe technical other or have work other tradesmen, or have the work bulletinsbefore about the fitting ofthey third party finished a deadline finished before a deadline they controls.

They point out that these have?

Or perhaps job have? perhapsbyanother another jobBosch are notOr endorsed Worcester cancels and you arrange with cancels you by arrange with the the and not and covered their warranty. customer to work earlier than customer to start start work earlier than Further, they cannot verify the IP you expected? rating of the boilers with third party you expected? controls. Worcester recommend that in What What do do you you do? do? Ideally Ideally you you wait wait somethe circumstances, suchhas equipment until 14 days period expired until the days period expired should be14 categorised as has not to but but that that isis often often impractical. impractical. current standards and the customer

In all cases you should advised to seek advice from a qualified, In all of of these these cases you should ensure that before you start competent electrician. ensure that before you start work, work, the the consumer consumer has has been been given given all all the the Personal responsibility relevant information about your relevant information about your Thirdly, any part fitted to their an appliance business, business, and and notice notice of of their rights rights which is diff erent to the manufacturer’s to cancel and signed authority to to cancel and signed authority to own, may invalidate the CE the certification carry out the work within carry out the work within the 14 of the equipment.

14 days period. So what? This means days period. that the responsibility for the safety of

How? How? Start Start by by reviewing reviewing your your order order forms urgently. forms urgently.

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Where will the supplier of the part be then when you need help? Also, will your insurance cover you when you knowingly install a counterfeit or non-genuine part in these conditions?

Lastly we all know that when there are problems with gas equipment it can all go wrong very quickly and tragically.

Carbon monoxide is a silent deadly killer and we don’t need to discuss the risks incurred by gas explosions.

Whatconsumer do you do? The best route isorder always The The consumer should should sign sign an an order to buyconfirming direct from the the manufacturer form work to be form confirming the work to be or a reputable third party supplier. carried out and the price.

The form carried out and the price.

The This should prevent problems withform should also contain your terms and should alsoparts contain your termsof and counterfeit and invalidation conditions and give the details of conditions andsearch give the details of warranty.

If you on the internet cancellation cancellation rights. for spares andrights. you find that wonderful then before check with Ifdeal, need the work out If they they need thebuying, work carrying carrying outthe manufacturer that the company you urgently, then signing the form urgently, then signing the form will will are dealing with are genuine authorised confirm they have been given the confirm they have been given the suppliersand, and there willthat, be no problems notice, notice, and, despite despite that, they they want want with warranties. you to start work. you to start work.

This This will will make make itit far far easier easier to to deal deal with attempted cancellation and Peter Adkins is a solicitor with with attempted cancellationEmms and Gilmore Liberson Solicitors and the has you should normally recover you should normally recover the full full been involved with the CIPHE for many amount agreed for emergency amount agreed for emergency years. He regularly advises members works, or aa sum works, or otherwise otherwise sum of all types of legal issues.

Peter canthe be dependent upon how dependent upon how much much of of the contacted at: padkins@egl-law.com works were carried out before works were Tel: 0121 314carried 0000 out before cancellation. cancellation.

This overview be treated as Emms an illustration of Liberson what can arise in anybased situation Peter Adkins isisisaato Solicitor with Gilmore Solicitors in Peter Adkinsnot with Emms Gilmore based in and should beSolicitor treated as specifi c legal advice,Liberson every caseSolicitors is different.

Should Birmingham.

Peter has been involved with the CIPHE for many years and Birmingham.

Peter been issues involved the CIPHE for many years and you experience anyhas of these you with should seek immediate legal advice. regularly regularly advises advises CIPHE CIPHE members members of of all all types types of of legal legal issues. issues. He He can can be be contacted at padkins@egl-law.com 0121 314 0000 contacted at padkins@egl-law.com 0121 314 0000

consumer wants it started within the 14 days?

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that boiler now passes to the installer.

You risk personal prosecution if it all goes wrong.

Proud to be a Professional with knowledge knowledgefrom fromsmarttalk smarttalk

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30/06/2017 16:31

CIPHE AWARDS

COVER STORY

COUNTDOWN TO THE CIPHE APPRENTICE AWARDS 2017

APPRENTICE, DAN MARTINS GOES FOR WORLD GLORY

D 2017

Apprentices must enter the CIPHE Apprentice Awards before 31st July if they want a shot at being recognised for their hard work and skills.

T

he awards, which offer £500 in prize money for each category winner, are open to apprentices from all ages and backgrounds who are studying a qualification that will lead to an NVQ/SVQ in Plumbing/ Heating Engineering. Entries are open to CIPHE members and non-members alike.

AWARD CATEGORIES There are three categories to choose from and applicants can enter more than one category.

These are: • Heating (sponsored by HHIC) • Plumbing (sponsored by BMA) • Vulnerability (sponsored by CIPHE)

an Martins, of Briggs and Forrester Group, has been selected to represent Team UK in this year’s WorldSkills finals in Abu Dhabi.

Dan has been working hard for two years since his training provider, EAS Mechanical Limited in Northampton, entered him in the regional heats after seeing his great potential.

Eamon Wilson, Managing Director of EAS explained: “When we first started training Dan on his level 2 apprenticeship, he was bright in the classroom and his practical skills were the best we had seen in a long time, so we decided to encourage him with more and more complex, practical work.

Nothing fazed him and he completed the work quickly and to the precise measurements given. We knew we had something special so we entered him in the regional competitions, then to national level and it’s gone on from there. I must also acknowledge Paul Dodds, his WorldSkills coach, who has mentored Dan to help him reach the final and also Gavin Rice, from Northern Ireland, who Dan had to battle hard against to get his spot.”

Briggs and Forrester Group have also supported Dan throughout, allowing him the extra training time that he has needed to take away from work. Pete Curtis from the group said: “We are extremely proud

of Dan and what he has achieved. We have supported him throughout the process because we could also see his potential and it gives a great feel around the company, which encourages other apprentices to push hard to achieve their own goals.”

Dan, who will be competing against 30 other countries in the finals, is part of a 34-member team who will be going through rigorous ‘Olympic-style’ training in preparation. When Dan heard that he had been selected for the WorldSkills final he was over the moon to be chosen and he expects the experience to be “unbelievable”.

Kevin Wellman, CEO of the CIPHE said: “WorldSkills is renowned for showcasing the value of skills and raising the recognition of skilled professionals worldwide. Dan has shown great tenacity, enthusiasm and commitment throughout his training and I can think of no-one better to represent the UK at the finals this October.”

The final word goes to Dan: “I am grateful to everyone for their support over the years and especially for their encouragement in helping me reach the WorldSkills finals. I am ‘proud to be a professional’ in the plumbing and heating industry.

Dan Martins is representing the UK at WorldSkills

Download the application form from www.ciphe.org.uk/professionalmembers/apprentice-2017/ Tel: +44 (0) 1708 463 115 or Email: info@ciphe.org.uk to request an entry form

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29/06/2017 10:12

with Paul Harmer Technical Director Director, CIPHE CEng MIET MEI

TT-B-004

Get the measure of your oor heating system Discharge from unvented hotunderfl water storage cylinders into plastic pipework.

One of the mainTechnical purposes of the Paul Harmer, Director at the CIPHE, discusses the risk of excessive pressure loss within Chartered of Plumbing an underflInstitute oor heating (UFH)and systems if due care and consideration isn’t applied at the design Heatingbefore Engineering is to protect stage, installation. the safety and health of the public

During many years of designing by raising standards throughUFH systems, I have always considered the education. Paul Harmer, Technical effect on pressure loss through the Director of the CIPHE, comments on UFH manifold and thermostatic mixing the latest report issued and by the valve.

However, designers installers British Plastic (Pipe have fallen preyFederation to this common group) −on unvented hot waterare mistake whereby components discharge at pipe overlooked thetermination. design stage,. leading to an undersized and a systemare “Plumbing and pump heating installers not fit-for-purpose.

regularly faced with the temptation terminating the The problem of stems from existing unvented hot water safety design guides on the market,discharge which pipenot intotoaraise plastic stack for tend thesoil potential forease of installation. pressure losses through components However, thevalves. recentTherefore, tests carried such as mixer it is out important of these issues on behalf to ofbe theaware BPF Pipe Group and demonstrate theD2 inherent risks of suggests that only discharge overlooking such restrictions to flow. pipes installed using a plastic pipe material compliant with the BS EN Calculating 1451-1:2000pressure standardloss can be used.

Before starting a UFH system design, This may be achievable in a new the designer would normally stipulate build situation whereby the correct soil stack or waste pipework material can be verified from the outset, however, it could be deemed a risk 70 applications due to the in retrofit Full return flow lack of knowledge of thetoexisting boiler plastic pipe material”.

No return flow to boiler

60

Situation

PRESSURE DROP (kPa)

To comply with the Building 50 Regulations for England and Wales, the Water Supply (Water Fittings) Regulations and the Scottish Water 40 a hot water system with a Byelaws, storage vessel must incorporate precautions to: (a) prevent the temperature of the water stored in 30 the vessel at any time exceeding 100°C; and (b) ensure that any discharge from safety devices is 20 safely conveyed to where it is visible, but will not cause a danger to persons in or about the building.

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To prevent the temperature of stored water exceeding 100°C, a temperature relief valve or a 0 combined temperature and 0 5 pressure relief valve needs to be 16

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the maximum permissible pressure loss per circuit. For example, the designer may choose 20 kPa or 20,000 Pa. In addition to this, the designer would also need to calculate the pressure loss through the mixer valve, manifold and isolators at the specified design flow rate to calculate the system index circuit.

The design flow rate is the total flow rate of all of the UFH circuits added together, for example, a 12 port manifold with a flow rate of 2 l/min per circuit (24 l/min total). This total flow rate is then used to calculate the pressure loss at both the manifold and thermostatic mixing valve. A typical UFH thermostatic mixing valve may have a pressure loss of 55 kPa with a flow rate of 24 l/min (figure 1) and 11 kPa for the isolators and manifold.

Do the maths Once the largest UFH circuit pressure loss has been calculated, for example 20kPa, this is then added to the pressure loss through the 12 port manifold and isolators (11 kPa) and thermostatic mixing valve (55 kPa).

This total hydraulic pressure loss through the complete UFH system is calculated as 86 kPa. With this in mind, it is possible to plot the duty point onto a Grundfos UPS2 15/50/60 (Figure 2) using the following data; • pressure loss 86kPa, • flow rate 24 l/min.

It doesn't take long to realise that when designing a UFH system with manifolds greater than 10 ports, the integral pump supplied with the unit may not be capable of delivering enough heat to the heat emitter.

Figure 1

installed to safely discharge the water in the event of serious over-heating. As set out in BS EN 1490: 2000 (Building valves.

Combined temperature and pressure relief valves. Tests and

The purpose of this short guide is to draw attention to the importance of good design and installation when discharging into plastic pipework systems.

requirements), the nominal set temperature range at which temperature and pressure relief valves are set to operate is between 90°C to 95°C.

The British Plastics Federation (BPF) Pipes Group and its members strongly advise that compliance with the product standards listed in this guide is verified by a third party certification scheme (for example, the BSI Kitemark).

Under these controlled conditions, safety relief discharge pipework from unvented hot water storage systems up to 410 litres (500 litres nominal) capacity can be drained to plastic sanitary pipework. Attention needs to be paid to the plumbing design.

[Note: Uncontrolled temperature discharge such as that from pressure relief valves should not be drained through sanitary pipework as temperatures could reach in excess case is not 10 of 100°C but in any15 permitted under G3].

July/August 2017

Good plumbing design The configuration of the safety relief discharge pipework, for discharge of hot water from a valve through a metal discharge pipe (D1) of diameter up to DN22 into is shown30 20plastic sanitary pipework, 25 in the diagram on page 7.

MIXED WATER FLOW RATE (l/min)

29/06/2017 10:44

Specific points of good plumbing 86 KPa Specific points of good plumbing practice are highlighted: KPa UPS2 15-50/60 130, 50Hz eta practice are highlighted: [%] Specific points of good plumbing Pumped liquid = Water O practice are highlighted: Liquid temperature during operation = 60 C 65 Density = 983.2 kg/m3 1) The use of tested and approved 60 1) The 60 use ofwaterless tested and approved self-sealing valves for self-sealing waterless valves for connecting internal 55 ofto 55 1) The use tested andsanitary approved Maximum available head of pressure for 24 connecting to internal sanitary pipework is helpful when it is l/min or 1.44 m3/h = 42.5 (kPa) self-sealing waterless valves for 50 50 pipework helpful it is impracticalisto routewhen thesanitary discharge connecting internal 45 directly 45 impractical route the discharge pipework towhen an external pipework is to helpful it is pipework directly to an external point in location.

40a visible 40 impractical to route the discharge point in a directly visible location. pipework to an external 35 35 2) Self-sealing waterless point in a visible location.valves 30 30 2) Self-sealing valves should be usedwaterless as they prevent should be used as they prevent foul sewer from entering 25 gases 25 2) Self-sealing waterless valves foul sewer gases from entering the building.

Water traps are not should be used as they prevent 20 20 the building. traps not suitable in gases thisWater situation asare they foul sewer from entering 15 suitable situation they dry building. out.15in thisWater the trapsasare not dry out.

10 suitable10in this situation as they 3) Aout. tundish adaptor ensures the dry 5 5 3) A tundish adaptor ensures minimum 300mm below thethe 0 0.0 minimum 300mm below the tundish before elbows 3) A tundish ensures 0 adaptor 0.2any0.4 0.6 orthe 0.8 1.0 1.2 1.4 1.6 1.8 2.0 2.2 2.4 2.6 2.8 3.0 3.2 3.4 tundish before any elbows or bends in the pipework minimum 300mm below the Figure 2 bends inbefore the pipework recommended in Approved Additional Installation Considerations tundish any elbows or Therefore, it may bebe diffi cult for the In conclusion, it is down to UFH Members andInstallation non-members alike can recommended in Approved Additional Considerations Document G can achieved. bends in the pipework installer to diagnose a UFH system designers, installers and engineers learn fromthe these techtalks.

They explore Document G can be achieved.

1) Given high temperatures recommended in Approved The soil stack should be vented to Additional Installation Considerations that is not delivering enough heat to consider at every stage due technical issues in detail – but also 1) Given during the high temperatures The soil stack should bewhere vented to reached valve operation, it is Document G can be achieved. the atmosphere and constructed to the room above due to this lack attention needs to be paid before off er advice on how to manage reached during valve operation, it is the atmosphere and constructed also recommended that the 4) The waterless valve needs to be 1) Given the high temperatures fromsoil a suitable plastic pipe The stack should vented toas of available pump pressure. For installing a system and be what to(such check customers’ expectations when also recommended that thethe soil 4) The waterless valve needsthe to be connection of pipework to from a to suitable plastic pipe (such as installed vertically, reached during valve operation, it is PVC-U BS EN 1329-1 or PE to the atmosphere and constructed instance, the installeradjacent may suspect if things do go wrong.

With the right discussing problems, such as if the connection of pipework to the soil installed vertically, adjacent the storage cylinder; and be visible stack is achieved using an PVC-U to BS EN 1329-1 or PE to also recommended that the 4) The valve needs to be BS ENa 1519-1).

In addition, from suitable plastic pipe PVC-U (such as that air waterless in the system is preventing resource and expertise through consumer believes their UFH system is storage cylinder; and be visible stack is achieved using an andflow accessible. appropriately pipe fitting, BS EN to 1519-1).

In addition, connection of sized pipework to thedown soil installed vertically, adjacent pipes BS 1453-1 the meters from rising, or the that industry the CIPHE, faulty, when actually, itboss could be PVC-U tobodies BSEN ENlike 1329-1 or PEPVC-U to andcorrect accessible. appropriately sized boss pipe This fitting, fixed in place with abeing bracket. pipes BS EN 1453-1 storage cylinder; and be visible stack achieved using anchosen the UFH floor construction professionals areIn inaddition, good hands manufactured by BPF Pipes Group to the is wrong system for BS EN to 1519-1).

PVC-U fixed in place is with aboss bracket.

This arrangement to issues strap, manufactured bytotwo BPF Pipes Group has been selected. when they either upskill or andnot accessible. the application, orpreferable that pressure appropriately sized pipe fitting, members (having solid PVC pipes to BSchoose EN 1453-1 arrangement is preferable to strap, clip or patch bosses typically used in 5) A suitable plastic pipe (such as refresh existing knowledge. members (having two solid PVC are because of an undersized pump fixed in place with a bracket. This layers or two solid PVCPipes layersGroup with a manufactured

by BPF clip orneeds patchreplacing. typically used in 5) A suitable plastic pipe (such Getting it right which polypropylene complying withas the retro-fit ofbosses appliances. layers or two solidintermediate PVCsolid layers with a arrangement isstandard preferable to strap, non-foamed PVC layer) members (having two PVC Whether designing or installing, polypropylene complying with the retro-fit of standard appliances.

BS EN 1451-1:2000) supported at An acceptable alternative would be non-foamed PVC intermediate layer) clip or patch bosses typically used in 5) A suitable plastic pipe (such as may be for this application. layers orused two solid PVC layers with a engineers must always take time toat BS EN 1451-1:2000) supported An acceptable alternative would be techtalk & to smarttalk websites launched maximum 300mm intervals, may to connect soil pipe manifold. may be usedPVC for this application. polypropylene complying with the retro-fit of astandard appliances. non-foamed intermediate layer) refl andfor analyse anyintervals, assumptions. maximum 300mm Members and non-members havebe access to additional technical advice to connect to aalternative soil pipe manifold. beect used downstream pipemay D2.

BS EN 1451-1:2000) supported at An acceptable would may be used for this application.

Being ablefor to diagnose why an issue covering heating, alongside topics such as water safety, renewables, water be used downstream pipe D2.

Where a waterless plastic maximum 300mm intervals, may to connect to a soilvalve pipeand manifold.

It is critical that safety devices on is taking place needs sound technical services, controls and drainage our new techtalk website at Where a waterless and plastic pipework (pipe D2)valve are used, the available on be used for downstream It is unvented critical thathot safety devices on the water storage understanding, in addition topipe a D2. https://techtalk-ciphe.org.uk/.

Business advice on legal, marketing and pipework (pipe D2)valve areshould used, the 6) The BPF Pipes Group and its connecting pipework not be the unvented hot water storage Where a waterless and plastic arethat subject to annual common sense approach. Usefully, Itsystem is critical safety devicessafety on financial issues is available on smarttalk (https://smarttalk-ciphe.org.uk/).

The 6) The BPFstrongly Pipes Group and its connecting pipework should not be members advise connected to a D2) stack unless itthe can be system areprevent subject to annual safety pipework (pipe are used, checks to any risk of failure there are resources which canthat help, the unvented hot water storage sites are brand new with more content being created every month.

Look out members strongly advise that connected to athat stack unless itis can be pipes to BS 7291: demonstrated stack capable 6) The BPF Pipes Group and its checks to prevent any risk of safety failure connecting should not be such asmanufactured techtalk videos from the CIPHE. and potential property damage. for further pipework updatesthe from CIPHE as more material goes live.

Industrial Associate system are subject to annual pipes manufactured tonot BSthat 7291:for demonstrated the stack is capable 2006 (Parts 1 to 3) are used ofSupporters withstanding temperatures of the members strongly advise and potential property damage. connected towho a that stack unless it can be would like to work with CIPHE onto creating more checks prevent any valuable risk of failure 2006 (Parts 1 to 3)pipe aretoD2. not of withstanding temperatures the the downstream water discharged. pipes manufactured BS used 7291:for demonstrated that the stack is of capable content for the industry should contact Paul via paulh@ciphe.org.uk. and potential property damage. the downstream D2. used for water discharged.

2006 (Parts 1 to 3)pipe are not of withstanding temperatures of the the downstream pipe D2. water discharged.

Report supplied by Report supplied by Report supplied by

Proud to be a Professional Proud to be a Professional with knowledge from techtalk Proud to be a from Professional with knowledge techtalk with knowledge from techtalk

July/August 2017

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CPD

RECORDING YOUR CPD PROGRESS CIPHE member, Adrian Flaherty, explains mycareerpath®, an online professional development system, designed by the Engineering Council and adopted by the CIPHE institutions for use by its members.

C

ontinuing Professional Development (CPD) − why do we bother with it? The simple answer is that we are always striving to improve ourselves. It may Adrian Flaherty EngTech LCGI be the article we MCIPHE RP read about a new boiler or air separator, it could be staying abreast of the latest level access shower but we are constantly learning new techniques and products. The difficulty we have is not in learning and improving ourselves, but recording what we have done. At the end of a long day installing heating systems and bathrooms and sorting out invoicing and accounts, the last thing anyone wants to do is complete a CPD log.

The idea of sitting down to type up a Word document or excel spreadsheet listing your achievements really does seem too much hassle. The reality is, that as professionals, we need to record this development so that others can see that we truly are professional. Membership of the CIPHE requires us to complete 30 hours of CPD a year and the Engineering Council now requires all registrants to be ready, when called upon by their Institute, to submit their CPD record for the year.

What happens when you are audited?

How do you prove compliance?

Desperately scrabbling around to write up your learning while trying to remember what you did back in January just adds stress and cuts into your already busy schedule. The ideal way is to take 30 minutes a week and update your record.

It is also important to write a plan at the start of the year so you have clear goals on areas you need to work on. If your ACS test is due for renewal then organise it within your CPD plan. Maybe you are going to

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PHEX? Write it down. To make the process easier and less time consuming, CIPHE has launched ‘mycareerpath®’.

helps you check year-on-year training in a quick, easy way.

mycareerpath®

Again, consider all the learning we undertake.

It is easy to list the technical training we do but sometimes the soft-skills and techniques are forgotten. We deal with customers daily so including customer service should be part of the record. We should also consider all the technology updates undertaken including accounting software, book-keeping, apps for phones and how we apply this technology to improve our professionalism. We really do have a wealth of experience across a wide range of subjects but we are very poor at telling others just how good we are.

Another benefit is that because it is on-line it is easy to access from your smart phone and update while you are eating your lunch even. So rather than checking the latest costs for that Caribbean cruise, or checking the fantasy football team results you could spend 10 minutes updating your CPD and have the smug satisfaction of not having to waste more of your evening on paperwork.

This is an online tool that allows you to write a plan and record the work done.

Access is via the CIPHE website and after registering, it is straightforward to log on and fill in. It also makes it easier to submit your CPD for inspection. A simple click of a button forwards the CPD log and evidence to the membership team who will organise for an assessor to review the record and provide feedback. The site has a number of profiles you can create including CPD or EngTech, IEng and CEng plans. This allows you to design a path for improving your Engineering Council grade and meeting minimum expectations. While you still need to type up the information, it is pretty intuitive and allows you the opportunity to tailor the record to your needs while prompting for dates and time spent. The system is in-line with similar systems used by many other chartered institutes and it

INCLUDE EVERYTHING!

July/August 2017

30/06/2017 16:31

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15/06/2017 14:45:11

CPD

INSTALLING ACCESSIBLE BATHROOMS FOR THE VISUALLY IMPAIRED The bathroom can be a challenging area in the home for those with visual impairment to navigate confidently and safely. However, installers can cut the risks and enhance comfort by being mindful of certain accessible design principles, explains James Dadd, Marketing Director at AKW.

A traditional shower cubicle usually requires the user to step in over a raised lip. If this is a worry, a level access wet room is a better option

I

magine being fearful of your own home. So fearful that you might feel anxious when trying to do things in it that you once enjoyed doing James Dadd, Director of independently, or Marketing at AKW perhaps you just stop attempting them altogether. This bleak situation is the reality that some of the more than two million – and rising – people living with visual impairment in the UK face every day.

Although it is widely understood that more accidents happen in the home than anywhere else for people of all ages and

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abilities, the perceived threat of danger can be particularly great for those with sight loss. This is especially true in what are considered high-risk areas, where home accidents occur most frequently. Among those areas is the bathroom, with potential hazards, such as wet, slippery floor surfaces and hot water, being inevitable features.

This does not mean, however, that the bathroom should be a space that is accepted as unsafe or intimidating for individuals with low vision. Instead, plumbing and heating professionals must develop an understanding of how to not only reduce the risks but also to create a room that is tailored to each client to make it accessible and welcoming enough to support positive risk taking.

UNDERSTANDING THE CHALLENGES OF LOW VISION The experiences of those with sight loss vary dramatically between each individual, meaning it is almost impossible to give a definitive description when talking about the challenges faced in the bathroom.

Nevertheless, there are common difficulties and these can include issues with orientation and problems with locating items within the room if it has not been installed or modified to meet the user’s specific needs.

Falls are a particular concern and, of all the accidents in the home, are the most likely to occur as well as being the most common cause of death. The size of the problem can be witnessed in the health service, where the cost of falls directly

July/August 2017

19/06/2017 14:03

CPD associated with visual impairment totals more than ÂŁ25.1m per annum, not to mention the psychological impact for the individual, which can be catastrophic.

USING CONTRAST AND LIGHTING A common misconception is that those registered with their local authority as severely sight impaired, previously known as blind, have no sight at all. This degree of visual impairment does indicate their sight loss is severe and irreversible, but only two percent of them will be totally visionless.

Most have some sight that will allow them to distinguish between light and dark, meaning there is scope to boost visual acuity with the right adaptations in the bathroom.

In particular, contrast and lighting are critical elements and using them correctly can have a dramatic positive impact on how those with sight loss use their homes. To achieve the maximum benefits of contrast it is best to use contrasting shades of the same colour rather than two different colours. The light reflective value (LRV) is also extremely important and installers should always aim to use colours with a minimum LRV of 30 between them.

Furthermore, patterns should be avoided as block colours are more effective and all objects, surfaces, tiles and flooring should be matte and non-reflective to avoid problems with glare from lighting.

Applying these guidelines will help the user to distinguish features in the bathroom and enable them to differentiate an object

from its surroundings. For example, a contrasting toilet seat, flush control, basin and accessories will help the resident to locate them in the room, as will grab rails and shower stools if there is sufficient contrast between them and the wall against which they are placed.

When it comes to lighting, contractors must move away from focusing on illuminating the entire room and instead think about implementing lights that will instead brighten areas where tasks are typically carried out, including above the basin and in the shower. Lighting that is designed correctly will lead to huge benefits, as halving the distance between the light and the task being performed can increase visual acuity fourfold.

FIXTURES THAT ENHANCE SAFETY The fixtures and fittings in a bathroom can be inherently challenging for those with visual impairment, but there are pieces of apparatus that might be more suited to some individuals to make the space more inclusive. For instance, a traditional shower cubicle might not be appropriate because they usually require the user to step in over a raised lip that can be a trip hazard. If this is a worry, a level access wet room is a better option.

Meanwhile, the risk of scalding can be reduced with thermostatically controlled devices. These types of taps and showers limit the water to a safe temperature, typically to about 43oC, to protect against

injuries and a mixer tap tends to be easier to use than two separate hot and cold outlets.

Equally, specially designed electric showers, such as AKW’s iCare, with raised, tactile and illuminated push buttons for temperature and flow management and auditory feedback that tells the user what they are doing enable a greater degree of control.

In addition, it is advisable to install only low surface temperature (LST) towel rails and radiators to reduce the risk of burns if the resident brushes past them. Externally heated exposed pipework should also be boxed in or eliminated from the room entirely.

DESIGNING FOR THE INDIVIDUAL Perhaps the most important principle in designing an accessible bathroom for a client with visual impairment is to tailor the space to their specific habits and routines. The layout and placement of all elements in the room must be logical, but that logic should be the individual’s and not the installers. For instance, the toilet and basin should only be placed where the resident is used to having them. Imposing designs that are not truly suited would force them to change the way they do things or mean they have to search for items in places other than where they would habitually expect to find them. This will only increase the risks in the room and could lead to unnecessary anxiety.

As a result, installers should always spend time with the resident and ask questions about how and when they use the room to get an accurate picture of how the existing space can be improved. Be prepared to completely rethink traditional bathroom design and keep it simple, as there is no point in introducing adaptations or equipment that the client is never going to use and that could in fact, create obstacles. The ultimate goal is to build a space that helps the visually impaired to help themselves in a comfortable way and develop the confidence to complete meaningful daily activities independently.

AKW Ltd is a CIPHE Industrial Associate.

For more information visit www.akw-ltd.co.uk

The ultimate goal is to build a space that helps the visually impaired to help themselves in a comfortable way

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29/06/2017 10:18

SAVE THE DATE PHEX MANCHESTER 4 & 5 OCTOBER 2017

PHEX CHELSEA 15 & 16 NOVEMBER 2017  ADVICE, DEMONSTRATIONS, TIPS  FREE TRAINING AND SEMINARS  EXCLUSIVE SHOW OFFERS AND DISCOUNTS  COMPETITIONS  STADIUM TOURS Some of the leading manufacturers involved with our PHEX shows:

www.phexshow.co.uk p22_phe_june17.indd 1

15/06/2017 14:43:43

CPD

ACCESSIBLE BATHROOMS FOR THE VISUALLY IMPAIRED QUESTIONS 1.

Of the visually impaired people in the UK, what percentage has no sight at all?

2.

What are the main challenges faced by those with sight loss in the bathroom?

3.

What type of lighting is best to help boost visual acuity for a user with sight loss?

4.

Is it better to use multiple colours or different shades of one colour to achieve the best contrast?

5.

What is the minimum light reflective value needed between shades to ensure

CIPHE members are expected to complete 30 hours of CPD each year. Completion of these assessments will count towards this requirement and CPD. To participate, simply return this assessment using any method you wish, such as fax, scan, email, photocopy, etc, (attach an additional A4 sheet if necessary).

Your name: __________________________________

good contrast?

__________________________________ 6.

How can trip hazards be avoided in the shower area?

CIPHE membership number: __________________________________

7.

How much do falls associated with visual impairment cost the NHS per annum?

Email: ___________________________

8.

What type of towel rails and radiators should be installed in the bathroom?

__________________________________ __________________________________

9.

Is there an optimum room layout for people with visual impairment?

10. What heat should thermostatically controlled taps and showers limit water temperature to?

Return to: CIPHE, 64 Station Lane, Hornchurch, Essex RM12 6NB Fax to: + 44 (0) 1708 448987 Email: info@ciphe.org.uk or please visit the members only area of the CIPHE website.

www.ciphe.org.uk/cpd CPD certificates are awarded annually.

What’s in it for you?

As part of our work to improve your Journal, the CIPHE Communications Group wants to know how you view our CPDs. Email us with your comments to: kevinw@ciphe.org.uk

July/August 2017

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16/06/2017 16:59

TESTING

MAKING THE GRADE Build quality is vitally important when it comes to boilers. Installers want to know they’re recommending a high-quality product and customers want the security of years of reliable service. Manufacturers have developed rigorous testing processes to ensure every boiler that leaves the factory meets the required benchmarks. Alisdair Cumming, Research Development Manager at Baxi, explains more.

I

n any business, reviewing and making the necessary improvements to a product is crucial to ongoing customer Alisdair Cumming satisfaction. When Research it comes to boilers, Development Manager at Baxi people have come to expect reliability first and foremost. Nobody wants to return to a home with no heating – especially during the bitter, winter months, so it’s up to manufacturers to make boilers that stand the test of time.

For that reason, testing is extremely important. Any boiler coming off the production line must be built to the highest quality, to ensure a long and efficient lifespan.

But how do manufacturers test their boilers to make sure they’re up to scratch?

Once a boiler has been designed and developed, initial laboratory tests are carried out to confirm that the actual design and technology works as intended. In addition, life testing is carried out – where real life scenarios are simulated in a carefully controlled environment.

very short period of time. We also replicate every conceivable environmental factor that might occur in the real world − including heat, humidity, wind, cold and frost − and can even test how a boiler would perform on an old, dirty system full of sludge.

A common observation from customers is that our brand new boilers contain water.

The reason for this is simple – every single boiler that leaves the production line has been through, full function testing, using water, gas and electricity.

If a boiler fails any one of these tests, even by a slight margin, then it doesn’t pass at all.

TESTING

As well as in-house testing, many manufacturers also send boilers out to be field trialled. In field trials, boilers are installed in real properties by real installers,

At Baxi we can physically apply many years of use to a boiler and individual components (such as fans and PCBs) in a

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HOME ENVIRONMENT It’s also important to consider how boilers operate in a real home. We use ultra-quiet soundproof rooms to examine noise levels.

This allows us to accurately assess how much noise is being emitted by the boiler without any outside influences.

From there, we can develop techniques to reduce noise emissions. Helmholtz resonators, for instance, are great for dampening sound fields by reflecting the sound waves back to the source.

FIELD TRIALS

are used under normal conditions by real home owners and are continually monitored for performance and reliability. A field trial can last from six months to two years, but it's crucial to always include at least one heating season, so the boilers are being used under the most demanding conditions.

It’s important to bear in mind that during such tests and inspections manufacturers aren’t just looking for failures. They want to know how boilers perform in order to improve them.

Today we are asking more of our boilers than ever before – we want them to be able to cope with the high demands of the end user, while also being efficient, cost-effective, easy to install, reliable and ultimately offer the highest level of quality – so comprehensive testing of products is essential.

By constantly testing and assessing our boilers we can ensure that the very highest standards are being reached, ensuring the best possible quality boiler for the end user.

Baxi is a CIPHE Industrial Associate.

For more information visit www.baxi.co.uk

July/August 2017

29/06/2017 10:19

VULNERABILITY

FIGHTING HOSPITAL-ACQUIRED INFECTION Hospital-acquired infection costs the NHS £1bn each year, as 300,000 vulnerable patients pick up infections that they didn’t have when they were admitted.

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e know that bacteria flourishes wherever there is water and the International Scientific Forum on Home Hygiene (IFH) confirms that areas Nicky Rogers, p&he Journal Editor featuring sanitary ware are virulent breeding grounds for bacteria and viruses.

A typical hospital washroom will be contaminated with biofilm. It will have pooling and stagnant water, hard to clean surfaces and splashing, especially from clinical basins, that can easily reach up to two metres away, but a report by the House of Commons on ‘Reducing Healthcare Associated Infection (HAI) in Hospitals in England’, advises that appropriate sanitary precautions can actively prevent the spreading of dangerous germs.

SPLASH REDUCING CERAMIC TECHNOLOGY Research shows a high level of splashing occurs when taps run into clinical basins, spreading bacteria and viruses into the air, onto the face, clothing and the surrounding

The HydroFin — an innovative fin to the base of the Contour 21+, deflects splashing and reduces it by over 90 percent

area, such as hospital beds. Now, CIPHE Industrial Associate, Armitage Shanks, has designed HydroFin — an innovative fin built in to the base of the Contour 21+ sink, which deflects splashing, reducing it by over 90 percent.

The Contour 21+ range also includes integral antimicrobial additive technology (SmartGuard) which reduces the likelihood of cross-contamination and helps keep surfaces hygienic. Further, the ultra-smooth, glass-like glaze of Countour 21+’s SmartGuard+ has been designed to make it more difficult for bacteria to cling to the surface.

WASTE DRAINS VERTICALLY Water pooling in basin wastes is a prevalent source of bacterial growth and a common problem in clinical, back-outlet basins, so the Contour 21+ basin’s simple waste assembly ensures that water drains instantly and vertically, through a smooth pipe system, free of steps or hanging points. Its outer surfaces have thinner, more angular rims, steeper slopes and a smaller back area, to avoid water pooling and for easy cleaning.

MIXER TAPS Mixer taps have been identified as a potential risk area where bacteria can grow. Pseudomonas Aeruginosa present a particular threat up to two metres back from the outlet and Legionella can grow where water stagnates in pipes and fittings.

In developing the Markwik 21+, care was taken to reduce materials that bacteria can feed on, minimise the amount of water left in taps after use and more options to clean fittings, either by thermal cleanse procedures, or the complete dismantling of fittings for disinfection.

The Markwik 21+ is almost entirely free of polymers and contains glass, brass and antimicrobial copper components,

Seven minute installation

minimising the likelihood of Pseudomonas infection and other growths. The new range is over 85 percent brass and reduces polymer content by 66 percent. Waterways are reduced in size to reduce the amount of water left in tap by 34 percent.

A manual thermal flush feature allows maintenance staff to override the thermostat and flush the fitting through with hot water to help reduce bacteria deposits, maximising the antimicrobial effect. An integral thermostat enables water to be mixed closer to the point of discharge – eliminating the cold water ‘dead leg’ and minimising warm water areas, both of which can harbour germs. Detachable spouts, one piece designs and demountable body components allow for complete immersion disinfection and autoclaving.

FAST INSTALLATION Contour 21+ can be installed by one person in seven minutes compared to its predecessor which took two people 18 minutes, saving installer’s time and reducing the cost for specifiers.

All Markwik 21+ taps are fully compatible with Pall Medical sterilising water filters, adding an extra barrier against infection.

The Markwik 21+ and Contour 21+ ranges fit seamlessly together, providing a fully integrated tap and basin system that offers the optimum in clinical hygiene.

Armitage Shanks is a CIPHE Industrial Associate.

For more information visit www.idealstandard.com

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30/06/2017 16:14

HOT WATER

SMALL BUSINESSES MEAN BIG OPPORTUNITIES

Richard Newman, Senior Product Manager at Heatrae Sadia

Small businesses across the UK are booming and many of them require a fast-flowing, reliable source of hot water in order to operate. This makes them an ideal source of work for savvy plumbing and heating professionals. As Richard Newman, Senior Product Manager at Heatrae Sadia, explains, there are several options available, which if specified correctly, will help to give them the performance they need, without breaking the bank.

L

ight commercial has long offered an attractive alternative source of business for plumbing and heating engineers and just recently, this market has become an even better proposition – at the start of 2016 there was a record 5.5 million1 private small sector businesses in the UK. However, rising costs have been highlighted as a very real and growing concern for small businesses lately, with more than a fifth fearing it will be the biggest threat to their company in 2017.

Plumbing and heating professionals are in a great position to help. By specifying the right kind of electric water heating products, they can enable business owners to get the performance they need, while helping them to beat rising energy prices and keep costs at a minimum. Here we look at some of the key options.

ELECTRIC INSTANTANEOUS HAND WASH UNITS For businesses with compact washroom facilities, electric hand wash units are often an ideal solution. Slim by design, they only require a small amount of wall space above a sink or basin and have a swivel spray outlet attached to the unit. Automatic versions are also available – these provide a set amount of hot water (for example 25 seconds), delivered at a preset temperature.

UNVENTED SYSTEMS For commercial premises with a high demand for hot water, such as restaurants and hairdressers, a small unvented system is often the best option. They can be equally as effective as a larger system and offer the performance necessary to fill multiple basins.

Fed directly from the cold water mains, unvented systems provide powerful hot water and, crucially, turning on several taps does not affect its performance. This is vital in environments such as beauty salons,

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For commercial premises with a high demand for hot water, such as hairdressers, a small unvented system is often the best option

where a constant supply of powerful hot water is often vital.

Small unvented systems offer other benefits too. For example, they can be more cost-effective to install than single sink open outlet water heaters, and can include thermostatic mixing valves (TMVs) to reduce the risk of scalding.

POINT OF USE WATER HEATERS Many businesses only need hand washing facilities for a few people – and for these kinds of facilities, point-of-use water heaters or electric instantaneous hand wash units are ideal.

Single vented point-of-use storage water heaters are typically available as over-sink or under-sink units. As the name suggests, they are normally sited next to the point they serve. They can also be fed directly from the cold water supply, eliminating the need for hot water from a central supply and expensive pipe runs.

Many point-of-use water heaters are now packed with new technology to help improve performance and efficiency, bearing in mind the challenges small businesses face today.

Some of these water heaters can be controlled remotely or at the point of use, making them convenient and allowing managers to control their output without needing to access the system. They also often include hygiene features to prevent issues such as Legionnaires’ disease.

Light commercial continues to be an enticing proposition for engineers, despite firms’ caution about an uncertain future.

By providing hot water solutions that are affordable and help to reduce energy bills, engineers could actually help to ensure these companies thrive through the challenging months ahead, while giving their own business a boost too.

1. www.fsb.org.uk/mediacentre/small-businessstatistics

Heatrae Sadia is a CIPHE Industrial Associate.

For more information visit www.heatraesadia.com

July/August 2017

29/06/2017 10:06

CIPHE INDUSTRIAL ASSOCIATES

CIPHE MEMBERS WORKING TOWARDS A SAFER FUTURE Paul Massey, Chairman of the Institute’s Industrial Associates (IA) Development Group reminds members how the Institute is supporting them and the industry at large to help put public safety interests first.

P

lumbing and heating maintenance can become an afterthought for many households during the summer. For the CIPHE and its members however, the spotlight on protecting vulnerable users all year round, continues to shine brightly. Now Paul Massey, is a great time to get more involved and find Chairman of the Industrial Associates out how your CIPHE membership can help Development Group you and your business and how together, we can reduce the impact of poor customer service that vulnerable consumers continue to experience.

Established in 1906, the CIPHE is a registered educational charity with a proven record of championing and supporting the UK’s talented plumbing and heating engineers, alongside always being proud to be professional. All CIPHE members are part of a proactive and respected group who are known for putting best practice and the safety of all first.

The CIPHE offers its members training, accreditation and support in an attempt to outlaw rogue traders.

APPRENTICESHIPS The CIPHE invests time and resource into strengthening the uptake of apprentices in the sector, after all, the future of our industry depends on the next generation.

Many members have been supported to start an apprenticeship programme from scratch, or to develop and improve existing programmes, to hire more budding young tradesmen and tradeswomen, or support their apprentice level employees to gain further skills through quality training and Continuing Professional Development (CPD).

WORKING ON YOUR BEHALF It is important that the voices of plumbing and heating professionals are heard, which is why the CIPHE continues to lobby and relationship-build with other trade and consumer associations.

We are always keen to learn about what affects our members and use this feedback to form strategies that will influence change.

CIPHE EXTERNAL AFFAIRS

STAMPING OUT ROGUE TRADERS British summertime is the ideal time for homeowners to plan repairs and improvements.

However, this also provides an opportunity for rogue traders to put homeowners at risk and give reputable installers a bad name, says Roger Webb, Director of External Affairs for the CIPHE.

A

lthough there are thousands of fully qualified plumbing and heating engineers who are doing an exceptional job, homeowners are still being put at risk by the unprofessional and unqualified minority, who prey on the elderly, vulnerable and wider public. For Roger Webb, CIPHE Director of the CIPHE and its members who stand for External Affairs best-practice, it is disheartening to know that so many are still suffering at the hands of rogue traders.

PROFESSIONAL QUALIFICATIONS Undertaking any type of installation, maintenance and servicing, plumbing-related work, can be a daunting prospect for homeowners, on top of having to worry about the quality of service. This, in addition to many consumers having little to no knowledge of their heating and water systems, means a huge amount of trust is placed in the tradespeople they hire.

This is why it is important as an industry to build a position of credibility. It doesn’t stop at the industry, in fact homeowners themselves can inadvertently open themselves up to dangerous workmanship by failing to ask their chosen installer for evidence of professional qualifications before they start.

CONSUMER CONFIDENCE The first step towards combating this issue is to educate consumers about the importance of checking the credentials of anyone who is going to carry out plumbing and heatingrelated work in the home. This, for gas-related work, is as simple as asking to see an installer’s Gas Safe ID card before they are given the go ahead. Additionally, the CIPHE lists qualified plumbers online as a way to improve safety.

Consumers need the confidence to question whether an installer is qualified. Our industry works best when it works together, so the more professional plumbing and heating engineers who can help spread the word to homeowners about the dangers of employing illegal tradespeople, the better.

These are just a few of the ways the CIPHE is working towards creating a safer future with its members. For more information or to share your views on ways the CIPHE can support you, get in touch today. www.ciphe.org.uk or call +44 (0) 1708 472791

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29/06/2017 10:22

TECHNICAL

PUTTING LEAK-PROOF CONNECTIONS TO THE TEST Lee Flood, Director of Quality at JG Speedfit and Nigel Sanger, Technical Manager at JG Speedfit, look at the testing measures that should be adopted by installers to ensure optimal performance of plastic pipes and fittings.

Lee Flood, Director of Quality at JG Speedfit

Nigel Sanger, Technical Manager at JG Speedfit

S

ome plumbers remain unaware of the improved lifecycles offered by plastic when compared with copper, given that proper tests are conducted during installation. As plumbers and installers continue to seek out the most durable, reliable, and effective materials for first fix plumbing, the importance of rigorous pressure testing cannot be overstated Onsite pressure testing has long been standardised for plumbers working on commercial new-build projects but often in retrofit scenarios and domestic projects, this can be overlooked due to time pressures.

With commercial builds, site managers have to keep a record to state that they have witnessed testing of pipes and fittings. Once the second fix is underway, first fix pipework becomes inaccessible, giving plumbers no opportunity to fix errors in the event of a leak.

People often do not realise how much pressure can build up in a plumbing system, especially when a boiler or component such as a pressure reducing valve malfunctions, which is why onsite pressure testing is so important. So in addition to carrying out mandatory first fix tests as outlined by legislation, it is recommended that installers test the pipework at two bar for 10 minutes.

Then increase this to 10 bar for a further 10 minutes to ensure that the pipes and fittings will be leak free following installation.

It is important not to skip the two bar test, because this is the typical operating pressure and will be the most likely test to show up a leak. When initially filling the system with water, join all the first fix pipework together using a manifold, allowing the entire system to be tested at the same time.

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Onsite pressure testing is not always mandatory and depends on the type of installation and time pressures. This is why JG educates customers on best practice surrounding pressure testing. Only with the right guidance from suppliers, manufacturers and industry leaders, will the sector be able to ensure a leakproof connection in every project.

TESTING, TESTING There are two primary quality tests that can be performed on pipes and fittings by manufacturers, writes Lee Flood. The first thing we assess with every batch of fittings is how much pressure the fitting can withstand before bursting. This is an important indication of the strength of the fitting, even when installed in extreme environments. JG Speedfit fittings typically achieve in excess of 50 bar, ensuring that fittings supplied offer the required high standard of leak-proof durability.

The second test you would expect a manufacturer to perform is a dedicated pressure test, which JG Speedfit bases upon the British Kitemark standard BS7291. This test measures the strength of a fitting according

to time, temperature and stress. To calculate this, a typical 15mm push-fit fitting is exposed to pressures of up to 44 bar for an hour.

This indicates how effectively the fitting can hold a joint under the typical conditions that you would expect from a standard first fix plumbing site. This test is altered according to the size of the fitting we produce. These tests are necessary to guarantee Kitemark performance, but JG Speedfit adds a third test, based upon the international standard ISO21003 for multi-layered pipes. For example, this subjects a typical 15mm fitting to 12 bar of pressure for 22 hours at 95ºC, and is a recognised sign of quality for plumbers and installers globally.

These tests are comprehensive and the UK is generally renowned for such quality assurance measures that allow plastic fittings to create reliable, leak-proof connections. Installers should be mindful of the importance of onsite testing in addition to the stringent quality assurance measures employed by manufacturers. According to Nigel Sanger, it is the plumbers’ responsibility to fit quality pipework.

JG Fitting cutaway diagram

JG Speedfit is a CIPHE Industrial Associate.

For more information visit www.speedfit-tech.co.uk

July/August 2017

29/06/2017 10:24

BRANCH NEWS

BRANCH NEWS NORFOLK

NORFOLK BRANCH NEWS

The Norfolk Branch AGM in March was followed by a technical presentation by Jen Gordon, the South of England Sales Manager for Graf UK. Graf make plastic tanks for rainwater harvesting and Jen explained that only Jen Gordon, South of 0.4 percent of the world’s water is available as fresh water.

England Sales By 2025, she said that it is envisaged that 50 countries won’t Manager for Graf UK have enough fresh water. Even in the UK there is stress on the supply of water, especially in London and in the east.

Two Norfolk Branch members attended the South East regional meeting at Vokera’s headquarters in London Colney. Those present were given updates on the work of the CIPHE by CEO Kevin Wellman and Paul Williams, the CIPHE National President.

SUFFOLK

SUFFOLK BRANCH PD EVENING

Suffolk Branch held its latest PD evening on 3rd May at Kesgrave Social Club. Gary Davies and Neil Norris of Firebird Heating Solutions gave a presentation on their blue flame oil fired burner.

Over the next few years new legislation will limit the amount of NOx emissions permitted from oil fired boilers, therefore, boiler manufacturers have had to look forward and produce blue flame models.

Gary Davies and Neil Norris from Firebird

WHAT'S NEW

What’sNEW

This guide features the latest product launches and the most recent applications of plumbing and heating technology.

To advertise your product or project please contact Theresa Geeson on 01778 392046 or email theresag@warnersgroup.co.uk

BESPOKE VALVE CONFIGURATIONS ON SITE FAST

LARENCO SALOON DOOR SHOWER SCREEN

Integrated piping solutions manufacturer, Pegler Yorkshire, has developed a unique service that delivers bespoke valve arrangements (modular valves solution) for fan coils in a significantly reduced lead time from the merchant’s order.

The process works by uploading drawings for take off preparation, Pegler Yorkshire’s technical team can offer direct guidance on optimisation for efficiency and the most cost effectiveness for your proposal. Your preferred merchant receives the quote and once the order is received it will be fulfilled in line with the installation schedule.

Beautifully reflecting AKW’s expertise, the full height bi-parting Larenco Saloon Door fits perfectly in any home, representing the ultimate stylish showering and inclusive living solution.

The design offers a spacious showering area with a sleek and sophisticated look. All Larenco shower screens have a ‘Stay Clear’ coating that stays cleaner for longer. The entire Larenco range features 6mm clear toughened glass for added safety and generous profile adjustment on each side for quick and easy installation.

01302 560 560

brochures@pegleryorkshire.co.uk www.pegleryorkshire.co.uk

INSINKERATOR® GAINS WRAS APPROVAL The complete range of 3N1 steaming hot water taps from InSinkErator®, has gained approval from the Water Regulations Advisory Scheme (WRAS)¹.

The WRAS approved range of InSinkErator® 3N1 steaming hot water taps safely deliver instant, filtered, steaming hot water up to 98°C, alongside regular hot and cold water, from the same fixture. InSinkErator® has also gained approval from WRAS for their hot water tank and filter unit². The approval from WRAS demonstrates the commitment of InSinkErator® to compliance and the safety of their consumers, by encouraging the efficient use of water within the home and offering products that prevent the contamination of public water supplies. ¹ Water Regulations Advisory Scheme ² InSinkErator® approved products 01923 375 349

www.insinkerator.co.uk

01905 823298

www.akw-ltd.co.uk

DESIGN, PERFORMANCE AND FLEXIBILITY WITH VALOR INSPIRE 1000 Valor has launched the latest model in the Inspire collection of landscape gas fires, giving installers further opportunity to combine design inspiration with flexible installation at a sensible price. Bringing together all the design choice, controllability and ease of installation offered by the Inspire collection, the new 1000 model is the largest model in the range and comes with the option of a gather hood connector kit, which allows the fire to connect to a flexible flue system. The Valor Inspire 1000 landscape gas fire boasts a powerful 4.9kW heat output with impressive 78 percent efficiency. With a three year guarantee, it is available exclusively from selected fire and fireplace retailers in the Valor Centre network.

0800 028 6122

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WHAT'S NEW

WHAT'S NEW CONTINUED DIMPLEX SOLUTION FOR SMALLER BATHROOMS

GAS POWERED HEAT PUMP FOR HOME

Dimplex’s new electric bathroom panel heater combines a three-inone design for smaller bathrooms, providing heating, towel airing capabilities and a mirrored or a modern metal facia.

Economical and efficient with a heat output of 1kW, the Dimplex Bathroom Panel Heater delivers the warmth house owners are expecting, it also comes with Lot 20 compliant controls, helping installers to meet the requirements of the ErP Directive for local room heating products which are set to apply from January 2018. It has user friendly, advanced control with splash-proof capsense technology and a colour-changing, graphical display. The wall mounted design aids quick fixing installation.

South West Heat Pumps Ltd has installed a Robur K18 gas powered heat pump boiler to a home in Devon.

Powered by natural gas, but benefitting from renewable energy from air, the Robur K18 offers exceptionally low running costs, at least 38 percent below the cost of a modern condensing boiler, but can still provide water up to 70°C, just from the heat pump. Supplied by Robur importer ESS, the K18 has an 18kW output and the capital cost is substantially below that of a ground source heat pump. The system can be installed by any gas safe heating engineer as it uses ammonia, exempt from F-Gas regulations, within a factory sealed circuit as its refrigerant.

020 8641 2346

info@roburheatpumps.co.uk www.roburheatpumps.co.uk

0800 028 6122

BEST PRACTICE INSTALLER RETIRES A WINNER

SALAMANDER LAUNCHES NEW PUMP RANGE

On the eve of retiring from his business, Aqua Gas Heating Services, Peter Beaman won a £500 shopping voucher after buying a winning Sentinel Boiler Protection Pack. Peter said: “A clean heating system saves money on heating bills, makes the system more efficient and prevents problems that can be inconvenient and expensive for customers. A system that’s been cleaned thoroughly will save the customer money on their fuel bill. I did a Sentinel training course some years ago and that helped me to understand how best practice water treatment can benefit the customer as well as my business.”

Salamander Pumps has re-engineered its centrifugal range of shower, bathroom and whole house pumps, launching the new Right Pump range including the RP50PT, which from 45dB is the quietest twin ended plastic shower pump on the UK market, according to independent tests. The new benefits include noise reduction, crossover technology allowing the former RSP ‘shower only’ pumps to power the whole house, and the inclusion of a ‘spiders’ web’ design strengthening the plastic end caps and enhancing rigidity and reliability. The universal variants of the Right Pump range also have improved electronic system protection.

01928 704330

customer.services@sentinel-solutions.net www.sentinelprotects.com

0191 5162002

sales@salamanderpumps.co.uk www.salamanderpumps.co.uk

NOBO APP OFFERS ENHANCED CONTROL

BATHING BEAUTIES FROM ABACUS

Lower energy consumption and greater comfort from electric heating has never been easier thanks to Nobo’s new, free Energy Control app. By downloading the app from Apple Store or Google Play, your customers can control the heating in their home using a smartphone or tablet. Creating heating programmes to suit the household is simple and fast. The Nobo Energy Control app is compatible with the NCU 1R and NCU 2R Nobo thermostat modules, available as optional extras with the Nobo Top electric panel heater. The Nobo EcoHub lets users create heating ‘zones’ by controlling heaters room-by-room.

Abacus Bathrooms’ new Pure and Simple collection of baths encompasses eight models, each manufactured with an ‘Armour Plus’ coating for a superb finish and immense durability. Extra deep with sleek lines for a luxurious bathing or showering experience, there are three freestanding models in both acrylic and solid surface resin along with two double-ended, two single-ended and one inset bath. Abacus Bathrooms’ Pure and Simple portfolio offers a complete bathroom solution covering brassware, sanitaryware, tiles, furniture and accessories. Retail pricing levels are mid-market and offer impressive value for money.

www.abacus-bathrooms.co.uk www.abacusmg.co.uk

www.credaheating.co.uk

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CLASSIFIEDS

CLASSIFIEDS YOUR INSTITUTE NEEDS YOU! The CIPHE appreciates the sterling work done on behalf of the Institute by its volunteers. If you would like to take an active role in one or more of its working groups and committees, we would love to hear from you.

Alternatively, you may wish to consider becoming a CIPHE Membership Ambassador – helping to promote the professional Chartered status and the many benefits and services CIPHE membership can provide.

We welcome the opportunity to discuss the requirements further with you.

Please contact Marie McCaffrey for details of our current voluntary positions.

Marie McCaffrey, Membership Manager Direct Line Tel: +44 (0) 1708 463104 Email: mariem@ciphe.org.uk

COMBINATION BOILERS-FAULT FINDING & REPAIR John Reginald, author of the highly successful Central Heating - Fault Finding & Repair, has now released Combination Boilers - Fault Finding & Repair. The 150-page, A4 spiral-bound book with laminated front and back cover, is written in an easy-toread, easy-to-understand format, which takes the reader through the background and operation of each major component within combination boilers past and present.

The comprehensive fault-finding logic guides provide professional solutions allowing you to repair and service combi boilers with a greater understanding and with more confidence.

Priced at £26.00, incl. P&P. To order your copy visit any leading online retailer, highstreet bookshop or order from the publisher at: www.combiboilerrepair.co.uk

CENTRAL HEATING-FAULT FINDING & REPAIR From simple to more complex faults, author John Reginald, takes the reader on a journey through central heating and domestic hot water sysytems. The manual’s aim is to instil a better understanding of the systems to achieve professional solutions to professional standards.

Central Heating-Fault Finding & Repair consists of logical stepby-step guides that take the reader through the fault finding and repair process.

The fault logic guides are easy to read and indicate which section of the manual deals with the background and repair of that fault.

Priced at £26.00, incl. P&P. To order your copy visit any leading online retailer, highstreet bookshop or order from the publisher at: www.centralheatingrepair.co.uk

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Advance solution Advance Electric Combination Boiler for wet electric central heating and mains hot water in one pre-plumbed and pre-wired package.

Run up to five radiators plus one bath and one shower. Wireless programmer fitted.

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15/06/2017 14:40:24