Comprender la naturaleza humana

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Harnessing Human Nature for the Reduction of Poverty Nava Ashraf

International Forum on Reduction of Extreme Poverty | July 2014


Health


Education


Development


Development is Co-Produced


Development is Co-Produced


Resources and Supply is Not Enough

More than 13 million needless deaths every year from conditions for which safe, effective and affordable prevention and treatment exist Insecticide treated nets prevent malaria Condoms to prevent HIV/AIDs Water purification to prevent waterborne illness


Resources and Supply is Not Enough

More than 13 million needless deaths every year from conditions for which safe, effective and affordable prevention and treatment exist Insecticide treated nets prevent malaria Condoms to prevent HIV/AIDs Water purification to prevent waterborne illness

Families remain trapped in poverty, even when simple yield-improving agricultural technologies and savings instruments are available.


The Co-Producer


The Co Producer

How We (All) Make Decisions: Universal Principles Exacerbated under Stress & Poverty Obstacles —>Levers


The Co-Producer

How We (All) Make Decisions: Universal Principles Present-Bias Limited Bandwidth Social Influencers


Fast vs Slow Thinking “Fast” Mammalian brain: involved more in decisions for now (when wants are preferred) than for decisions for later. “Slow”Neocortex: involved in both types of decisions.


Choosing Fruit vs. Chocolate: Read and van Leeuwen (1998) Choosing(Today(

If(you(were( deciding(today,( would(you(choose( fruit(or(chocolate( for(next(week?(

Ea.ng(Next(Week(

Time(


Patient Choices for the Future

Choosing(Today(

Today,(74%(of( subjects(choose( fruit(for(next( week.(

Ea.ng(Next(Week(

Time(


Impatient Choices for Today Choosing(&(Ea,ng(Simultaneously(

If(you(were( deciding(today,( would(you(choose( fruit(or(chocolate( for(today?(

Time(


Time Inconsistent Preferences

Choosing(&(Ea,ng(Simultaneously(

Today,(70%(of( subjects(choose( chocolate(for( today.(

Time(


We want to do the right thing


We want to do the right thing

...we just find it difficult.


Cognitive Load 80 students brought into a laboratory Told to memorize a number 50% memorize a 2-digit number (low cognitive load) 50% memorize a 7-digit number (high cognitive load)

Given snack choice: fruit salad or chocolate cake

Shiv and Fedorikhin (1999)





Results

(Ashraf et al, 2006)

Average increase in bank account savings: after 6 months, 46%; after 12 months, 80% Increase for those who took up: after 6 months, 192%; after 12 months, 337% Similar product subsequently used by the Bank to help clients keep commitment to stop smoking


A word on methods: Field experiments

Need to know what works and why


A word on methods: Field experiments

Need to know what works and why But in evaluation, there is always the fundamental problem of identification Randomized Control Trials (RCTs) allow for causal inference through randomization into treatment and large sample sizes


A word on methods: Field experiments

Need to know what works and why But in evaluation, there is always the fundamental problem of identification Randomized Control Trials (RCTs) allow for causal inference through randomization into treatment and large sample sizes

Particularly helpful in demonstrating value of psychological & sociological factors in development


Incentives against Procrastination Immunization rates of just 5% in rural Udaipur (India) Small incentive (1 kg raw lentils per vaccine) raised full immunization to 39% Children who were offered immunization without lentil incentive: 16% Banerjee, A., Duflo, E., Glennerster, R., & Kothari, D. (2010).


(Banerjee et al., 2010)


(Banerjee et al., 2010)


Fast vs Slow Thinking: Limited Bandwidth


The Power of Defaults: Organ Donation (Johnson and Goldstein 2003)


Defaults and 401k Participation

Fortune 500 company 401(k) started in 1985 Check box to contribute In April-1998 key change Check box not to contribute Does opt-in vs. opt-out affect retirement savings?


% of New Employees Enrolling

(Madrian and Shea 2001)


Status Quo Effect vs. Company Tenure

It takes 20 years to overcome the cost of filling a form!


Just Assistance with Forms Makes Significant Difference in:

Access to Banking Services Among people given a referral letter to a bank and instructions on how to open an account, 90 percent had thought they would follow through — but only 50 percent did A bank representative assisting people with the forms had a large positive effect on take-up (Mullainathan and Shafir, 2009)

Applying to College: Individuals receiving tax preparation assistance were also offered help with the FAFSA & aid estimates compared against tuition costs Combined assistance & information increased FAFSA submissions High school seniors whose parents received the treatment went from 28%-36% more likely to have completed 2 years of college (Bettinger et al, 2012)


Making it Easy:


Cost-Effectiveness


Social Identity

The drive for social inclusion is fundamental, sometimes trumping the drive for physical sustenance. In his landmark studies, Harry Harlow showed that infant monkeys choose to starve in the arms of a soft, cloth “mother” over having access to milk from a wire “mother.” .


Social Identity Social Identity – Perception of oneness with a group of people – self concept extends to include social group.

Stems from: Cognitive factors: categorization of individuals into groups; and salience of outgroups Motivational factors: distinctiveness and/or prestige of the group; survival


Identifying barriers to adoption of new contraception technologies

Modern contraception provides unprecedented degree of choice for women in developed countries, but adoption rates lag in developing world Unmet need estimated at 25% in sub-Saharan Africa


Identifying barriers to adoption of new contraception technologies

Modern contraception provides unprecedented degree of choice for women in developed countries, but adoption rates lag in developing world Unmet need estimated at 25% in sub-Saharan Africa

Open question: What is driving the rates of excess fertility? Assumed to be lack of “access� (availability, suitability, misinformation)


Field Experiment Design Primary driver of Excess Fertility assumed to be access; study offers voucher lowering barriers to access


Field Experiment Design


Field Experiment Design


Results Women given voucher alone: 23% more likely to visit a family planning nurse 38% more likely to take up a concealable form of contraception 57% reduction in unwanted births


Results Women given voucher alone: 23% more likely to visit a family planning nurse 38% more likely to take up a concealable form of contraception 57% reduction in unwanted births ...than when they were given the voucher with their husband.


Results Women given voucher alone: 23% more likely to visit a family planning nurse 38% more likely to take up a concealable form of contraception 57% reduction in unwanted births ...than when they were given the voucher with their husband. Only when women have greated autonomy to adopt contraception does it lead to a decrease in unwanted births.


Results Women given voucher alone: 23% more likely to visit a family planning nurse 38% more likely to take up a concealable form of contraception 57% reduction in unwanted births ...than when they were given the voucher with their husband. Only when women have greated autonomy to adopt contraception does it lead to a decrease in unwanted births. ...but is that the whole story?



Maternal mortality

1 woman in 27


Maternal mortality


Maternal mortality


Maternal mortality


Pilot Results


What other relationships exist within the household...




Curriculum


Threats to the Social Identity

Proinflammatory cytokine activity and cortisol (i.e., stress) and that these changes occur in concert with shame. Chronic social self threats and persistent experience of shame-related cognitive and affective states predict disease-relevant immunological and health outcomes in HIV. And. . .


Neurologically, Social Exclusion = Physical Pain (Eisengerger, Liberman, & Williams, 2003, Science)

(A) Increased activity in anterior cingulate cortex during exclusion relative to inclusion. (B) Increased activity in right ventral prefrontal cortex during exclusion relative to inclusion. Both areas are active during physical pain.


Prosocial Motivations

In repeated economic experiments, people show a propensity to give up money in order to meet other needs.


Leveraging Pro-Social Motivation in the Provider


Harnessing innovative distribution mechanisms Female condoms: new technology that can prevent HIV/AIDS transmission and increase women’s contraceptive options – but a difficult technology to learn, need innovative distribution method


Field experiment context


Ashraf, Bandiera and Jack: “No Margin, No Mission? A Field Experiment on Incentives for Public Service Delivery.� May 2013.

Design and implement a field experiment with SFH Zambia, a public health organization


Ashraf, Bandiera and Jack: “No Margin, No Mission? A Field Experiment on Incentives for Public Service Delivery.� May 2013.

Design and implement a field experiment with SFH Zambia, a public health organization 1. Census: Survey all salons in Lusaka (~2500) 2. Randomly assign 1200 salons to four treatments 3. Invite to training, learn about incentives 4. Sales and monitoring: collect monthly data on hairdressers for one year.


Field experiment design


Alternative rewards

Tie reward (stars) to sales effort (# of stars proportional to social value)


Results


Results

Stars (non-financial rewards) are much more effective than financial incentives in this setting Seems to be driven by warm glow effect and social comparison


Community Health Workers

Shortages of health workers across sub-Saharan Africa undermine national health systems 3% of health work force in Africa, which has 11% of world’s population and 24% of disease burden

In Zambia, 12 million people but only 646 doctors CHWs a potentially innovative solution to this problem What are the optimal recruitment and compensation strategies


Ashraf, Bandiera & Lee: “Recruiting and Motivating Health Workers: A Field Experiment in Zambia. (Ongoing)


CHW Recruitment Posters


Community oriented poster


Career oriented poster



Conclusions

Getting inside the head and heart of the human being reveals the Universal Principles of : Present-Bias Limited Bandwidth Social Influencers for Belonging


Conclusions

Getting inside the head and heart of the human being reveals the Universal Principles of : Present-Bias Limited Bandwidth Social Influencers for Belonging

These can be incorporated into Smart Design of Programs, Services and Products and leveraged, to maximize impact


Conclusions

Getting inside the head and heart of the human being reveals the Universal Principles of : Present-Bias Limited Bandwidth Social Influencers for Belonging

These can be incorporated into Smart Design of Programs, Services and Products and leveraged, to maximize impact Just as development, health, education is co-produced, so is Knowledge: Becoming Co-Generators of Knowledge


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