2016 Budget Highlights

INSIDE: detailed draft budget info an d survey

2016 Budget

HIGHLIGHTS TABLE OF CONTENTS 1 2 3 4 5 6 6-7

Introduction Budget Development Where Do Your Taxes Go? Income and Services Overview Tax Impact 2016 Budget Overview Proposed Enhancements

www.portcoquitlam.ca/budget

8 9 10 11 20 Back

Proposed Savings and Efficiencies Capital Projects How Do We Compare?

Department and Service Overviews Budget Best Practices Award Survey

About Port Coquitlam total land area 29.17 km2

incorporated March 7, 1913

located in the heart of Metro Vancouver, British Columbia 19 1 3

DEMOGRAPHICS

58,000 people

271 hectares of parks & trails

21,500 private dwellings

3,400+ business licences

GOVERNANCE City Council

WHAT PORT COQUITLAM IS KNOWN FOR Q

CHALLENGE

Historic downtown and small-town charm

Leader in waste management

PoCo Pride Hometown of Terry Fox

Using technology to engage citizens

VISION

Traboulay PoCo Trail

Family-friendly neighbourhoods

Port Coquitlam is a happy, vibrant, safe community with healthy, engaged residents and thriving businesses, supported by sustainable resources and services.

We strive to do it right by researching, planning, building and executing well-balanced solutions.

MISSION

7 members of Council provide leadership, set policies and establish budgets

Structure Office of Chief Administrative Officer Corporate Support Development Services Engineering & Public Works Finance Fire & Emergency Services Human Resources Recreation RCMP / Policing

2016 Budget Highlights

Introduction What is the Financial Plan?

Have Your Say

The City’s five-year financial plan includes the current year’s budget and taxes, and sets out planned services and initiatives for the next five years along with how the City will pay for them.

Your feedback will be critical to the City’s final budget deliberations.

The plan is updated every year to ensure the City’s finances are managed responsibly and reflect community priorities.

Please provide your feedback by March 7:

Email: budget@portcoquitlam.ca

On paper: City Hall, 2580 Shaughnessy Street, Port Coquitlam, V3C 2A8 or by fax to 604.927.5403

Survey: on the back cover or at www.portcoquitlam.ca/budget From left: Cllr. Laura Dupont, Cllr. Mike Forrest, Cllr. Brad West, Mayor Greg Moore, Cllr. Darrell Penner, Cllr. Dean Washington, Cllr. Glenn Pollock.

Message from Mayor and Council

Phone: 604.927.5280

If you think the City’s budget has nothing to do with you, think again. Each year’s budget determines how your tax dollars will be spent on a wide range of City functions, from waste collection and arts programming to planning for future development.

We ask for your feedback each year on the draft budget, and it’s not just lip service. It’s important to Council that our budget process is open and transparent, and that our citizens have the opportunity to have their say.

We encourage you to review the information provided and to fill out the survey in this booklet or at www.portcoquitlam.ca/budget before March 7.

We take your comments seriously. It’s not uncommon for Council to change the draft budget based on public feedback – for example, last year we reversed plans to reduce grass-cutting at some parks, and in 2014 we decided not to reduce youth centre hours at off-peak times.

Your budget feedback also helps guide our decision-making throughout the year. It’s your city – please take this opportunity to have your say in how we’re spending your tax dollars.

Info and feedback: www.portcoquitlam.ca/budget

Budget Suggestion Box: at www.portcoquitlam.ca/budget (year-round)

Public meetings The public may also attend and provide comment at Committee and Council meetings. Go to www.portcoquitlam.ca/budget for schedules.

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Budget Development Factors Affecting the Plan BUDGET TIMELINE

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Council Priorities

MAY 2015

Council sets priorities that guide the budget and service delivery.

Since 2013, Council has directed staff to focus on three priorities:

Council sets 2016 Budget priorities

• Developing the organization and increasing employee engagement in order to improve customer service.

• Maximizing the life of infrastructure assets and saving for their replacement.

FALL 2015 Council adopts Water and Sewer Rate Bylaws Council adopts Solid Waste Rate Bylaw DRAFT

JAN 2016 Departments present 2016 business plans and budget submissions Council approves draft budget

• Planning for the Community Recreation Complex on 15 acres of City land that includes the aging Port Coquitlam Recreation Complex and former works yard.

City Vision & Public Feedback Some of the proposed 2016 expenditures reflect the following: • The City’s Corporate Strategic Plan envisions Port Coquitlam as a happy, vibrant and safe community.

• Public feedback in 2015 indicated an appetite for more community festivals and arts and cultural leadership.

FEB 2016 Public consultation period February 15-March 7 Utility bills mailed

MARCH 2016 Council reviews feedback, finalizes budget

Other Factors Various other external factors affect each year’s plan – both positively and negatively.

Revenue • Additional tax revenue from new construction.

Expenses • Increased costs from labour contracts (e.g. CUPE and IAFF).

APRIL 2016 Council adopts Financial Plan Bylaw Council adopts 2016 property tax rates

• Increased RCMP contract costs.

• Inflationary pressures.

• Increased library costs (Fraser Valley Regional Library contract).

MAY 2016 Property tax bills mailed

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2016 Budget Highlights

Where Do Your Taxes Go? Monthly Cost of City Services The average single-family dwelling in Port Coquitlam (assessed at $561,855) pays only $249.23/month for a wide range of City services.

Recreation, Arts & Culture $21.59 / mo.

Administration* $17.41 / mo.

9%

Water & Sewer

7%

25%

24%

Police & Fire Services $62.90 / mo.

$249.23 per month

$61.08 / mo.

2% Planning & Development $4.56 / mo.

6% 27%

Waste Collection $15.19 / mo.

City Infrastructure** $66.50 / mo.

* finance, technology, administration and human resources ** planning, maintaining and financing City roads, buildings, parks etc. (including transfers to reserves)

Info and feedback: www.portcoquitlam.ca/budget

How do other cities compare? p. 10

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Income and Services Overview Income Sources Investment Interest 2% Tax Penalties & Interest 1% Sewer 8% Water 12%

Waste Collection 3% Engineering & Public Works 2% Recreation 4% RCMP 1% Development Services 1% Corporate Support 1%

$95.2 million

Taxation 65%

Details about City services p. 11-19

Services Provided C Corporate Support* 4% D Development Services 3% F Finance 3%

Saving for future re infrastructure 18% %

Fire & Emergency 11%

% Debt repayment 1% H Human Resources 1% % Sewer 7%

% Water 9%

$95.2 million R RCMP 16%

% Waste collection 4% Engineering & Publicc % Works 10%

R Recreation 13%

* Includes Office of the Chief Administrative Officer

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2016 Budget Highlights

Tax Impact Port Coquitlam property owners pay separate property tax and utility bills. The amounts for both bills are combined in the charts below to show the full impact on a household.

Property Taxes Residential property tax rates in 2016 are proposed to increase by 3.4%. The impact on an average single-family home, townhouse and apartment are shown in the charts below.

Utility Levies (Water, Sewer and Solid Waste) There is no increase to water, sewer or solid waste (garbage/ green cart) levies in 2016. These levies are flat annual user fees based on the services provided to a property. Townhouse and apartments have lower water and sewer rates due to lower usage, and only pay solid waste levies if they have opted in to City waste collection services.

Impact of Property Assessment on Residential Taxes Your tax increase in 2016 will depend on whether your home’s assessed value increased more or less than the average of 12.8%. than average = 2016 property tax increase > 12.8% Higher assessment increase will be higher than 3.4%

Average assessment increase of 12.8% = 2016 property tax increase of 3.4% Lower than average = 2016 property tax increase < 12.8% assessment increase will be lower than 3.4%

Pay monthly!

Sign up for th e City’s easy Prepayment Plan to pay ta x and utility bil ls in monthly installments.

Learn more: www.portco quitlam.ca/ taxes.

The levies are approved by Council prior to the approval of the financial plan in order to meet billing deadlines.

What You’ll Pay in 2016 Average Single-family Dwelling Assessed at $561,855 2015 Property Taxes* $2,007.22 Water Levy 427.00 Sewer Levy 306.00 Solid Waste Levy** 182.30 What you pay: $2,922.52

Proposed 2016 $ Change $2,075.45 $68.23 427.00 306.00 182.30 $2,990.75 $68.23

$249.23 monthly

Average Townhouse Assessed at $393,722 Property Taxes* Water Levy Sewer Levy What you pay:

2015 Proposed 2016 $ Change $1,580.89 $1,634.28 $53.39 400.00 400.00 287.00 287.00 $2,267.89 $2,321.28 $53.39

$193.44 monthly

Average Apartment Assessed at $255,503 Property Taxes* Water Levy Sewer Levy What you pay:

2015 Proposed 2016 $ Change $927.60 $959.13 $31.53 380.00 380.00 272.00 272.00 $1,579.60 $1,611.13 $31.53

$134.26 monthly

* Represents the City’s portion of taxes. The property tax bill will also include regional and provincial taxes (e.g. schools, TransLink, Metro Vancouver). ** Calculated separately from taxes but also included on the property tax bill.

Info and feedback: www.portcoquitlam.ca/budget

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2015 Budget Overview 2016

$ cost / SFD

% cost/ SFD

increase / decrease

Base tax rate (with commitments, including 1% of tax revenue set aside for long-term infrastructure replacement) Enhancements Savings and efficiencies Adjusted tax rate

$1,774,000

$60.86

3.03%

643,600 -428,800

22.08 -14.71

1.10% -0.73%

$1,988,800

$68.23

3.40%

SFD = average single-family dwelling assessed at $561,855

Since 2010, the City has been saving an additional 1% of tax revenue each year for long-term infrastructure replacement.

Proposed Ongoing Enhancements These projects would be funded through 2016 taxes.

2016 cost

$ cost / SFD

% cost/ SFD

$304,000

$10.43

0.52%

292,500

10.04

0.50%

New Cultural Development & Community Services Manager position (top-up of vacant post)

20,100

0.69

0.03%

Proactive bridge inspections and maintenance

12,500

0.43

0.02%

Software to improve efficiency in preparing Council meeting agendas and minutes

10,000

0.34

0.02%

4,500

0.15

0.01%

$643,600

$22.08

1.10%

Four police officers for a new unit to increase visibility and target crime hotspots Save for new Recreation Complex in downtown Port Coquitlam

New two-page property tax notices that enhance information for taxpayers Total SFD = average single-family dwelling assessed at $561,855

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Four new police officers would form a new Uniformed Crime Reduction Unit, with three more officers added in 2017.

The City continues to plan and save for a new Community Recreation Complex in downtown Port Coquitlam.

2015 Budget Highlights 2016

Proposed One-time Enhancements These projects would be funded through surplus or reserve accounts and would have no impact on 2016 taxes.

Maintenance projects for various City buildings and parks

A new Festivals & Events Committee would plan new civic events for the community.

The development of more murals would beautify the City, promote civic pride, engage youth and deter graffiti.

$122,000

Funding for various engineering studies, inspections, aerial photography and specialized consulting

75,000

New Festivals & Events Committee to plan new community festivals

60,000

Enhanced exhibits and programming by the Port Coquitlam Heritage and Cultural Society

30,000

Parklets â&#x20AC;&#x201C; landscaped outdoor seating areas in City streets

30,000

Funding for position to sell advertising in City publications and on other spaces to generate revenue

25,000

Mural program development to beautify the City, promote civic pride, engage youth and deter graffiti

20,000

Funding to enable the PoCo Sports Alliance to continue to provide services and grow its membership

18,000

Feasibility study for rapid transit linking the City with Coquitlam, Maple Ridge and Pitt Meadows

15,000

Second annual PoCo Biz Alley business showcase at the May Day Festival

10,000

Piano project that provides free pianos in outdoor public spaces during the summer months

10,000

Development of new enhanced property tax notice

8,500

Professional development in Purchasing Division

6,000

Total (funded through surplus or reserve accounts)

$429,500

The second annual PoCo Biz Alley would provide free display space for local businesses at the May Day Festival.

Info and feedback: www.portcoquitlam.ca/budget

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Proposed Savings and Efficiencies These savings and efficiencies would reduce the 2016 tax impact by 0.73%, or $14.71 per average single-family dwelling valued at $561,855.

2016 savings

$ cost / SFD

% cost/ SFD

Elimination of vacant Recreation staff position due to department restructuring

-$158,800

-$5.45

-0.27%

Reduced contribution to capital funding reserve accounts (IT, roads & drainage)

-270,000

-9.26

-0.46%

-$428,800

-$14.71

-0.73%

Total SFD = average single-family dwelling assessed at $561,855

The City looks for potential efficiencies during each yearâ&#x20AC;&#x2122;s budget process to help reduce the impact on taxpayers.

Proposed efficiencies for 2016 would reduce the tax impact by $14.71 for the average single-family home.

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2016 Budget Highlights

Capital Projects Taking a Closer Look at Infrastructure During 2016, the Budget & Infrastructure advisory committee will develop a long-term capital plan model that will allow the City to meet its long-term infrastrucure needs in a sustainable and structured way.

Vehicles & Equipment Corporate fleet replacement Waste cart purchases Fire department Personal Protective Equipment cleaning equipment

Park Infrastructure RP New RP

Subtotal

$407,500 75,000 27,000 $509,500

Transportation, Water & Sewer Infrastructure Pitt River Road/McLean Avenue, Mary Hill Rd. to Taylor St. - road widening and improvement Major Road Network (MRN) pavement rehabilitation Argue Street Sanitary Sewer Pump Station rehabilitation and upgrading Nicola Avenue road extension Bridge Repairs - Lougheed Highway eastbound at the Coquitlam River Coast Meridian Overpass five-year inspection 3400 Block Lafleur Street drainage improvement Water main replacement on Rowland - Kelly South to lane Walkway lighting – Amazon to Barberry to Ellis Shaughnessy underpass storm sewer pump station design 2016 cycling network improvements Pre-design engineering Subtotal

While the advisory committee conducts this work, the primary focus for this year’s $7.8 million Capital Program will be on essential maintenance, committed projects and multi-year initiatives.

RN $2,374,200 RN

Sun Valley Park - upgrade spray park Cemetery development – columbarium Barrier fencing replacement Subtotal

RN New RN

$250,000 100,000 49,000 $399,000

City Hall main entrance (west) - accessibility upgrade RN Hyde Creek hot tub UV water treatment New Subtotal

$32,500 25,000 $57,500

Buildings

660,000

Land

RP

480,000

Land acquisitions Subtotal

New

203,000

RP

150,000

RP New

100,000 74,000

RN

68,000

New

60,000

RP

50,000

New New

50,000 50,000 $4,319,200

RN RN RP RN RN RP RP New

$300,000 60,000 50,000 40,000 40,000 17,000 10,000 7,500 $524,500

New $2,000,000 $2,000,000

Total 2016 Capital Projects

$7,809,700

RN = renewal (replacement with enhanced features) RP = replacement (similar features) New = new infrastructure

Information Technology Infrastructure Phase 3 Agresso Financial System – Payroll & HR Tempest system upgrades PC replacement Server memory upgrades - Solid State modules Website overhaul iPad replacement Network Switch replacement Applicant tracking software - HR recruitment Subtotal

Info and feedback: www.portcoquitlam.ca/budget

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How Do We Compare? i

Port Coquitlam property owners pay lower municipal taxes and user fees than the average in Metro Vancouver.

2015 Property Taxes*

Metro Vancouver average $2,345

Port Coquitlam $2,132

2015 Residential Utility Fees (Water, Sewer, Waste Collection)*

Metro Vancouver average $1,152

Port Coquitlam $915

* Based on an average single-family dwelling (SFD) in 2015 (in Port Coquitlam, the average SFD was assessed at $527,408 in 2015). Charts compiled using information from the Ministry of Community, Sport and Cultural Development.

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2016 Budget Highlights

Department Overview: Corporate Support and Office of the Chief Administrative Officer Office of the Chief Administrative Officer 7%

Bylaw Services 28%

Information Services 26%

2016 budget: $3,904,100 4% of City budget

Communications & Admin 26%

Corporate Office 13%

Key Responsibilities Chief Administrative Officer • Directs and coordinates the activities of all departments

Corporate Support • Communications, legislative and administrative functions • Bylaw enforcement (including community policing) • Technology and online services • Council meetings, City records and elections

Divisions – Corporate Support • Bylaw Services • Communications & Administrative Services • Corporate Office • Information Services

Info and feedback: www.portcoquitlam.ca/budget

2016 Highlights • Update City website to better integrate with mobile devices and online services.

• Improve customer service in business fire and bylaw inspections.

• Modernize Freedom of Information processes, including online requests.

• Develop a plan and protocols for communications during emergencies.

• Help coordinate a national anti-graffiti conference to be held in Metro Vancouver.

• Update the City’s regulations for homeless camps in parks.

• Introduce Shop PoCo, a searchable online directory of Port Coquitlam businesses.

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Department Overview: Development Services Planning 19% 9% Buildi 40% Building mic Economic Development 8%

2016 budget: $3,020,400

1% Administration 11% Develo Development Engineering 22% Engin

3% of City budget

Key Responsibilities • Manage the growth and development of the City.

2016 Highlights

• Institute sustainable and integrated land use and development policies.

• Continue planning and design of Community Recreation Complex.

• Provide guidance on land use and development matters.

• Review and update Official Community Plan policies and regulations.

• Promote economic development.

• Liaise with First Nations, Business Improvement Association and Chamber of Commerce.

Divisions • Building (including Plumbing) • Development Engineering • Planning (including Economic Development, Social Planning and Heritage functions)

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• Implement online inspection requests.

• Update the Building Bylaw for consistency with building regulations across B.C. • Complete the Downtown Parking and Compliance Strategy.

• Revise the Subdivision Servicing Bylaw in consultation with the development community.

• Host the second annual PoCo Biz Alley.

2016 Budget Highlights

Department Overview: Engineering & Public Works Public Works – Fleet 7%

Administration 5% Infrastructure Planning 5% Projects 2%

Public Works – Solid Waste 23%

2016 budget: $12,909,200 14% of City budget 10% Engineering & Public Works 4% Solid Waste

Public Works – Streets 32%

Public Works – Parks 26%

Key Responsibilities • Plan and manage City infrastructure projects.

• Plan and operate the City transportation network.

• Maintain the PoCoMAP geographic information system.

• Collect garbage, recycling and green waste.

• Provide and maintain City parks, trails and open spaces.

• Manage the City fleet.

• Provide water, sewer and drainage services (see pg. 19) • Provide engineering customer services.

Divisions • Administration • Capital Projects

2016 Highlights • Construct the Nicola Avenue connection in the Dominion Triangle area.

• Continue to promote proper waste sorting to avoid increased fees and fines.

• Begin rehabilitation of Blakeburn Lagoons.

• Work with Coquitlam to plan maintenance and operations of shared road connections.

• Participate in a feasibility study for regional rapid transit.

• Review waste collection zones for efficiency.

• Expand the columbarium at the City cemetery to meet demand.

• Infrastructure Planning • Public Works

Info and feedback: www.portcoquitlam.ca/budget

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Department Overview: Finance

Finance Services 73%

Common Services 27%

2016 budget: $2,753,200 3% of City budget

Key Responsibilities • Provides financial services to citizens, City Council and City Departments, including: financial planning, accounting, payroll, purchasing and revenue collection.

• Administrates operating funds.

• Risk management (insurance).

Divisions • Common Services • Finance Services · Accounting · Financial Planning · Payroll · Purchasing · Revenue Services

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2016 Highlights • Implement new payroll system.

• Finalize funding strategy for new Community Recreation Complex.

• Obtain Government Finance Officer Association awards for both financial reporting and budget.

• Introduce a new purchasing policy.

• Continue to promote MyPortCoquitlam for online property/tax bills access.

• Support Budget & Infrastructure advisory committee in developing a long-term capital funding strategy.

2016 Budget Highlights

Department Overview: Fire & Emergency Services Adm Administration 5%

Protective Servicess & Public Education 6%

Tra Training 2% Emergency Program 1%

Fire Operations 8%

2016 budget: $10,665,300

Fire Suppression 78%

11% of City budget

Key Responsibilities • Protect lives and property of citizens from the adverse affects of fire, sudden medical emergencies and exposure to dangerous conditions or disasters.

Divisions • Administration • Emergency Preparedness • Fire Suppression • Training • Protective Services & Public Education

2016 Highlights • Conduct a response and staffing review for efficiency and effectiveness.

• Review the training model to ensure ongoing efficiencies.

• Implement recommendations for improvements for fire inspections of businesses.

• Continue to work to address the impact of increasing medical response calls.

• Implement a disaster recovery plan to help the City recover following a disaster.

• Continue to focus on repair and maintenance of fire facilities.

Info and feedback: www.portcoquitlam.ca/budget

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Department Overview: Human Resources

2016 budget: $907,000 Human Resources 100%

1% of City budget

Key Responsibilities • Recruit City staff and ensure succession planning.

• Manage the City’s labour relations.

• Coordinate the City’s occupational health and safety program.

• Plan and implement staff training and development.

• Administer employee benefits.

2016 Highlights • Investigate and make recommendations for a new Living Wage Policy.

• Conduct an employee engagement survey.

• Support a new Continuous Improvement Assessment for business licensing.

• Launch the second in-house leadership program in collaboration with BCIT. • Work with CUPE to ensure union jobs meet current and future City needs.

• Commence collective bargaining with CUPE staff.

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2016 Budget Highlights

Department Overview: Recreation Community Services 5%

Facility Services 8%

2016 budget: $12,112,800

Recreation Services 87%

13% of City budget

Key Responsibilities • Provide recreation, arts and cultural programs, services and events.

2016 Highlights

• Coordinate volunteer opportunities and civic events.

• Coordinate City’s involvement in the PoCo Grand Prix cycling event.

• Manage and maintain recreation and cultural facilities, including outdoor pools.

• Continue to support planning and design of new Community Recreation Complex.

• Manage the preventative maintenance, life cycle and energy management programs for City facilities.

• Implement the new Cultural Plan.

• Support community organizations focused on recreation, sport, heritage, arts and culture.

Divisions • Community Services

• Support new Festivals & Events Committee in planning new community festivals.

• Upgrade the Sun Valley Wading Pool and Spray Park.

• Conduct a Continuous Improvement Assessment for recreation programs.

• Facility Services • Recreation Services

Info and feedback: www.portcoquitlam.ca/budget

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Department Overview: RCMP

Public Safety Buildiing 18%

R RCMP 82%

2016 budget: $15,007,900 16% of City budget

Key Responsibilities • Reduce crime and protect citizens from the adverse effects of criminal activity.

• Identify and address emerging public safety issues.

• Work in partnership with the City and citizens to ensure Port Coquitlam is a healthy, vibrant and safe community.

Divisions • RCMP • Public Safety Building (RCMP detachment)

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2016 Highlights • Implement a new Uniformed Crime Reduction unit to increase visibility and target crime hotspots in Port Coquitlam.

• Conduct resource efficiency reviews.

• Implement an updated strategic plan.

• Continue special projects including child identification, distracted driving, pedestrian safety, crime prevention, antigraffiti and bike patrol.

2016 Budget Highlights

Service Overview: Utilities Water 9% Sewer 7%

Utilities are the water and sewer services provided by the City in support of a healthy community. Property owners receive a separate utility bill each February.

The majority of expenditures are flow-through costs for water supply and sewer discharge services provided by Metro Vancouver.

16% of City budget

Water Utility

Function Operating Costs 29%

• Provides a supply of high quality, potable water, at flows and pressures suitable for fire protection.

2016 Highlights • Focus on proactive planning and scheduling.

Water Purchased 71%

• Compare Port Coquitlam utility services with cities across Canada.

2016 budget: $8,346,700

Sewer Utility

Function Operating Costs 31%

• Provides for the collection and disposal of liquid wastes.

2016 Highlights • Focus on proactive planning and scheduling.

Sewage Treatment 69%

• Compare Port Coquitlam utility services with cities across Canada.

2016 budget: $6,558,800

Info and feedback: www.portcoquitlam.ca/budget

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Budget Best Practices The Government Finance Officers Association of the United States and Canada (GFOA) presented a Distinguished Budget Presentation Award to City of Port Coquitlam, British Columbia for its annual budget for the fiscal year beginning January 1, 2015.

In order to receive this award, a governmental unit must publish a budget document that meets program criteria as a policy document, as an operations guide, as a financial plan, and as a communications device.

The City of Port Coquitlam has won the Distinguished Budget Award for 18 years in a row.

This award is valid for a period of one year only. We believe our current budget continues to conform to program requirements, and we are submitting it to GFOA to determine its eligibility for another award.

This is the City of Port Coquitlamâ&#x20AC;&#x2122;s 18th consecutive Distinguished Budget Presentation Award.

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2016 Budget Highlights

Share Your Feedback!

Go to www.portcoquitlam.ca/budget to give your feedback, or complete the form below Submit to budget@portcoquitlam.ca or to City Hall, 2580 Shaughnessy St., Port Coquitlam BC, V3C 2A8

1. Are you a Port Coquitlam resident or taxpayer?

Yes

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No

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❐ Entertainment ❐ Arts ❐ Music ❐ Children ❐ Ethnic ❐ Food ❐ Other ❐ :

2. What kind of new festivals would you like to see in Port Coquitlam?

Sports

Please provide details: 3. Do you feel you get good value for your tax dollar in Port Coquitlam? Yes

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No

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SAVE TIME & POSTAGE: go to portcoquitlam .ca/ budget

Please explain why:

4. How do you feel about the level of service you get in the following areas?

Exceeds Meets Needs Expectation Expectation Improvement Road Conditions

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Traffic Control (lights, signals, crosswalks)

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City Cleanliness and Attractiveness

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Garbage, Recycling and Green Cart

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Fire Services

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Police Services

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Parks and Trails

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Recreation and Culture

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Additional comments

5. If you could reduce or eliminate either one City service or one of the planned 2016 enhancements in exchange for lower taxes, what would it be and why?

6. If you could improve one City service or add another enhancement to the budget, recognizing that it could increase taxes, what would it be and why?

7. Are you satisfied with the budget information available to you this year?

Yes

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No

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Please explain why: 8. How did you learn about this survey? Mailed to my home

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Newspaper

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City website

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Social media

Info & online feedback form: www.portcoquitlam.ca/budget

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Email

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