AN ORTHOPTIC-LED GLAUCOMA CLINIC AN ORTHOPTIC-LED CLINIC AT THE SYDNEY EYE HOSPITAL THAT IS MANAGING LOW RISK AND STABLE GLAUCOMA PATIENTS IS HELPING TO DRIVE MAJOR EFFICIENCIES, WRITES CHRISTINA PETERSON AND MELANIE LAI.
T
he Sydney Eye Hospital (SEH) glaucoma service has experienced 33% growth during the past 10 years.
MELANIE LAI
To manage this increased demand on the service and a rise in referral of complex cases, the hospital’s glaucoma unit has worked collaboratively with the orthoptic department to ensure patients receive the right care, at the right time with the right people. A prospective audit conducted in 2016 of case complexity of patients attending glaucoma consultant clinics demonstrated that 11% of patients met the criteria of low-risk glaucoma, based on a glaucoma risk stratification tool. (Shah, Peter (2018). Guidance on Glaucoma - Medical Defence Union Journal - Summer 2018)
CHRISTINA PETERSON
At SEH, we adopted a model of care for low risk and stable glaucoma patients called the Stable Monitoring Service (SMS), which is similar to models of care delivered in the UK’s National Health Service. The SMS clinic adheres to clear inclusion and exclusion criteria governing which patients are appropriate to use this service. All patients must have had a face-to-face assessment with a glaucoma specialist prior to being transferred to the SMS clinic. A standardised clinical assessment form was developed for the clinic, indicating the minimum assessment requirements. Orthoptists perform a comprehensive assessment for patients in the SMS clinic, analyse patient outcomes and recommend a care plan including timeframe for review and whether follow up is appropriate in the SMS clinic or if a consultant review is required. Orthoptic care plans are reviewed by a glaucoma specialist and recommendations endorsed or adjusted accordingly. To support orthoptists to work at an advanced scope-of-practice, an orthoptic education package was developed to ensure consistency in the standard of care. The package details a standardised method for analysing patient outcomes and recommended care plans as per ophthalmology recommendations
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INSIGHT October 2021
Members of the Sydney Eye Hospital orthoptic team (from left) Thy Maria Tran, Kirsty Somerville McAlester, Alicia Yap, Danielle Morgan and Quantelle Benjamin.
in the SMS clinic. It also ensures ongoing feedback and education to maintain this skill set.
monitoring service delivers value-based care through a collaborative approach that aims to:
Transferring low risk and stable glaucoma patients from speciality clinics to the SMS clinic has increased capacity in glaucoma speciality clinics for patients referred with complex and progressive glaucoma.
• Improve health outcomes.
In total, orthoptists assessed 479 patients in the SMS clinic between 2018 and 2021. Data from 418 of these patients were retrospectively reviewed. There was a 79% agreement rate between care plans recommended by orthoptists and ophthalmologists. Of the remaining 21%, orthoptists were over conservative in their care plan for 18% of cases. The SMS model of care has reduced the total time patients spend at their appointment and number of face-to-face appointments they attend. It has also increased accessibility to the glaucoma consultant service for patients with more complex and acute disease. Since its inception in 2018, there has been a 216% growth in demand for the SMS service. SEH is now seeking to pilot the SMS clinic in a hub-and-spoke model, by providing the SMS clinic at Kogarah Eye Clinic, a satellite clinic of SEH located about 20km south. In summary, the orthoptic-led stable
• Improve the experience of those receiving care and those providing care. • Use available resources optimally to enable best outcomes and at a reduced cost to the service. The service highlights the benefits of orthoptists working at their full scope-ofpractice can have in delivery of eyecare. Maximising the use of the existing orthoptic workforce within the public health setting is now being used to improve access to eyecare for patients with other chronic eye conditions (including diabetic retinopathy). n
ABOUT THE AUTHORS: MELANIE LAI is the Orthoptic Discipline Advisor for the South Eastern Sydney Local Health District SESLHD and Head Orthoptist at Sydney Hospital/Sydney Eye Hospital (SSEH). CHRISTINA PETERSON is the Acting Discipline Advisor Orthoptics (SESLHD), as well as Acting Department Head – Orthoptics at SSEH. ORTHOPTICS AUSTRALIA strives for excellence in eye health care by promoting and advancing the discipline of orthoptics and by improving eye health care for patients in public hospitals, ophthalmology practices, and the wider community. Visit: orthoptics.org.au
