Manufacturing Services Our experience with project management means having the best people with tradebased knowledge – highly skilled boilermakers, welders, fitters and turners, drafters and other support staff. on its relationships to overcome project delays and all the issues that arose from that. “We have been very good at retaining all of our clients, and although there has been a stalling effect on work, we have always had enough work to keep the doors open,” he said. “The concept of customer service is a given at G&G. We don’t talk about it because we deliver it”. Syd references G&G’s work on the Eureka Tower - SkyDeck – having just recently renewed a part
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of the glass floor – to demonstrate how the company continues to service projects long after the initial completion. One of G&G’s specialised projects is the equipment Melbourne Zoo uses to feed its tigers. “Zoo staff tie a piece of meat to a cable strung between two towers and then run it out so the tiger has to jump up to the grab the meat, actually catching it’s dinner,” Syd said. “We were involved from the start in the design, manufacture,
installation, commissioning and training the zoo staff in its use. All of this was on the back of the work we’ve done for them over the years.”
Navigating through challenges and forging ahead Because of the volatility of the industry over the pandemic, G&G’s management team embarked on acquiring a business to add to its portfolio of services. Syd said the acquisition of a national company, Bollards Direct has provided G&G with another revenue stream. “We have and are growing the national distributorship. The bollards are wholly manufactured here in Melton and we channel them through the distributors in every state. That said, G&G Engineering is predominantly Victoriabased,” he added. “We expanded the range of bollards so we can not only provide a product that is in great demand, but
adds another service which fits Road and Bridges, Special Projects and our Maintenance Business.”
The Future 2022 will be a year of further expansion, according to Syd. “Leveraging off its track record as a quality engineering business, G&G is providing a broader range of services and products that are useful not only to our existing clients, but to future clients as well.” G&G Engineering is very strong on directional management and is currently looking to acquire another business, to expand further into other areas aligned with our current business model and strategic plan. This will strengthen our base, allowing us to provide more diverse and interesting work to our very skilled workforce. After all, they are team that delivers the work, to continue what David and Graeme had started.
Manufacturers’ Monthly FEBRUARY 2022 35