National Collision Repairer February 2023 by Prime Group

CollisionRepairer FEBRUARY 2023

www.nationalcollisionrepairer.com.au

THE

NATIONAL

News, views & information for the Collision Industry Professional

ACKNOWLEDGED BY THE INDUSTRY AS THE LEADING MAGAZINE

Fix Auto Australia shows its “Strength in Numbers” in Port Douglas The SAPE Group reflects on its evolution and growth since 1974 Ford presents the Next-Gen Ranger to Roger Higgins in Brisbane

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Editorial with Joe McFadries

Homo sapiens We make the difference As our industry moves into 2023, there is a more positive vibe in the air. It’s given me cause to reflect on why this is so and what makes our industry so resilient. Is it that supply is on the improve? Is it the rapidly evolving technology? Is it the ever-changing dynamics of the market? Of course, none of the above exists without us. Yes, you and me. Now, it turns out we have been here for approximately 300,000 years, and while we are generally familiar with the term Homo sapiens, I must admit I did need to doublecheck the literal translation and found the term was first used in 1758 and means “wise man”. I’d like to think we have evolved since then, so apologies to the wiser half of our population. So what, I hear you ask? Well, one of the major differentiators of our species is our cognitive functions – our ability to undertake conscious intellectual activity such as thinking, reasoning or remembering. The application of these cognitive functions drives the industry, creates the positive vibe, envisions the future and takes the leaps of faith that makes things happen. I can think of no better way to begin a new year. Turning to this issue, we speak with several industry stakeholders, many of whom have been around for a long

time, albeit not quite 300,000 years. I assure you, it is purely coincidental that we kick off the year featuring Ray McMartin’s creation – The SAPE Group – and discuss its evolution with Ray and his two sons, Warren and Paul, as they share their own stories and how they have each brought a different perspective to the company. Warren’s son Lachlan is now also in the company, making The SAPE Group a thirdgeneration entity. This is the first in our new series, Generations, as we delve into the foundations of our industry and how they are shaping the future. We also have the full report on the Fix Auto Australia national conference in Port Douglas, where we were warmly welcomed by both the Fix Auto staff and the franchisees from around the country as they showcased their talent, capabilities and camaraderie, celebrating the combination of corporate support and entrepreneurial spirit. The conference wound up with a celebration dinner where Stuart Faid presented the 2022 Fix Auto Franchisee Awards. In a similar vein, AMA Group celebrated and rewarded excellence in every part of the business as it launched the annual AMA Group awards to recognise talent and achievements by individuals, sites and teams. It’s clear that Carl Bizon and

CollisionRepairer THE

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his team are very much committed to One AMA. We also feature Ford Australia’s 2022 Ford Trade Club “Win a Ford” competition, capping off a highly successful year with the presentation of the awesome all-new 2022 Ford Ranger Wildtrak to Roger Higgins of InnoV8 Race Engines in Staplyton, Southeast Queensland. Once again, Owen Webb reports directly from the Exhibition Park in Canberra on an incredible Summernats 35, at which, for the first time, all entrant opportunities were sold out since November. And finally, we introduce Matthew Altimari, Sheen

Panel Service 2022 autobody repair Apprentice of the Year, as our most recent Future Leader of the Industry; we have another OEM Snapshot with a selected look at what’s happening in the world of the global manufacturers; and, of course, we have all the latest local, global and product news to keep you up to date with what’s happening in our great industry. So, whether you’re new to the industry or have been around for 300,000 years, we all make a difference in our own way – we just have to be brave and have the courage of our own convictions. Stay safe and well, and as always, happy to chat.

The National Collision Repairer magazine – Making a difference in our industry

“Staying Connected” To receive our weekly e-newsletter sign up at www.nationalcollisionrepairer.com.au or email: josephine@nationalcollisionrepairer.com.au

The National Collision Repairer – 1

Contents LATEST NEWS 4

Local News The latest industry news and views from around the country as we move into another year.

Global News Keeping you up to date with the latest industry news and information from around the world.

I-CAR Update and Training and Events Corvettes Rock the Bay German Auto-Fest All Ford Day

SPECIAL REPORTS Generations Ray, Warren and Paul McMartin share their recollections of the evolution of the SAPE Group and how it’s making its mark on the industry.

Strength in Numbers Fix Auto Australia showcased its talent, capabilities and camaraderie at its national conference in Port Douglas in November.

REGULAR FEATURES OEM Snapshot Yet another great summary of some of the “goings-on” inside the world of the automotive manufacturer.

Industry Awards AMA Group rewards excellence throughout its business with its inaugural annual Group Awards.

EDITOR: Joe McFadries 0458 588 333 joe@nationalcollisionrepairer.com.au

DIGITAL EDITOR: Josephine McFadries 0406 421 902 josephine@nationalcollisionrepairer.com.au

SUB EDITOR: Joanna Dolan

ART CONSULTANT: Chris Stone (Stone Dezine) 0407 939 668 chris@stonie.com.au

ADVERTISING SALES ENQUIRIES: Joe McFadries 0458 588 333 joe@nationalcollisionrepairer.com.au

Competition Update Ford Australia presented the Next-Gen Ranger to Roger Higgins, InnoV8 Race Engines, in Staplyton, Southeast Queensland.

Josephine McFadries 0406 421 902 josephine@nationalcollisionrepairer.com.au

PUBLISHED BY: JMF Solutions Pty Ltd PO Box 1258, Kyneton Victoria 3444 0458 588 333

PUBLISHING PARTNERS

CollisionWeek

Future Leader of the Industry We introduce Matthew Altimari, Sheen Panel Service’s 2022 Autobody Repair Apprentice of the Year.

NATIONAL

Product Showcase Check out this selection of great products specifically designed to enhance your business.

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Custom Corner Owen Webb brings us all the great news, stories and pics from behind the scenes at Summernats 35.

Collision Repair A s s o c i a t i o n the benchmark for quality

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DISCLAIMER – The National Collision Repairer is published by JMF Solutions Pty Ltd, PO Box 1258, Kyneton Victoria 3444. This publication is copyright. Apart from any fair dealing for the purpose of private study, research, criticism and review under the Copyright Act (1968), no part may be reproduced by any process without written permission. Enquiries should be addressed to the publisher. The publisher believes all the information in this publication to be correct at the time of printing, however is not in a position to make a guarantee to this effect and accepts no liability in event of any information proving inaccurate. Prices, addresses and phone numbers were, after investigations and to the best of our knowledge and belief, up to date at the time of printing. It is also not feasible for the publisher to ensure that advertisements which appear in the publication comply with the Competition and Consumer Act (2010). The responsibility must therefore be on the individual, company or advertising agency submitting the advertisement for publication. Whilst every endeavour has been made to ensure complete accuracy, the publisher cannot be held responsible for any errors or omissions. Copyright � JMF Solutions Pty Ltd ACN 117 914 235

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Local News AMA Group and BASF confirm new 10-year supply partnership AMA Group and BASF Australia Limited have confirmed a renewed 10-year partnership for the continued supply of BASF’s automotive paint technology across the entire AMA Group network. This new agreement extends the existing contract by two years and improves the alignment of paint supply costs to the operating cash flows of the associated repairs. The new agreement sees the conversion of future one-off

market incentive payments to ongoing payments received as purchases are made. The balance of the remaining first tranche of incentives (approximately $40 million) will also be amortised over the term of the new 10-year agreement. The annualised improvement of recurring operating cash flows is projected to exceed $10 million per annum during the contract period, with no material impacts on

earnings, as the overall value of the market incentive arrangements is unchanged. AMA Group CEO Carl Bizon said: “We are pleased to have reaffirmed and extended our strong relationship with BASF, who continue to be a key partner of AMA Group. Their ecoeffective paint technology is already in use across our whole repair network and delivers exceptional results for our customers.”

AMA Group CEO Carl Bizon.

New VACC board, president Members of the Victorian Automotive Chamber of Commerce (VACC) and its Tasmanian arm, TACC, have a new-look board headed by a new president. At the Annual General Meeting held at VACC House in North Melbourne on 23 November 2022, the members elected nine peers to represent them for the next two years. The VACC executive board now comprises the following directors: Chris Hummer, Mark Awramenko, Paul Bertoli, Michael Grubb, Craig Beruldsen, Trevor Parkes, Sid Centindag, Paul Hopper and Matt Jones. The new board elected Chris Hummer to be the

incoming VACC president. Paul Bertoli now acts as vice president, Craig Beruldsen has been elected secretary, and Mark Awramenko remains as immediate past president. Other returning board members include Michael Grubb and Trevor Parkes. The outgoing board members are Fury Bortolotto, Tony Sanchez and John Buskes, all past presidents. “The members have spoken. On behalf of the entire membership, I congratulate the VACC executive board directors who will lead the association for the following two years.

I look forward to working with As presidents and board members, they have provided them all,” said incoming wise counsel and a steady VACC president Chris hand that has seen VACC Hummer. “We have three enter a new period of growth, new directors, and their prosperity and influence,” contribution will inject fresh concluded Hummer. ideas, different skill-sets and renewed enthusiasm into the executive board.” While this is an exciting new era, with three past presidents leaving the board, VACC will lose decades of valuable experience. “I acknowledge the three outgoing board members – Fury Bortolotto, Tony Sanchez and John Buskes – who have represented the interests of all members without fear or favour for many years. New VACC President Chris Hummer.

Axalta announces training courses for 2023 Axalta Australia has recently launched its January to June 2023 training schedule for both product training and Axalta Services. This year, a complete face-to-face program will be held across Axalta’s five state-based training centres and will cover a range of relevant topics. Participants with be provided with valuable insights into the latest tools, techniques and methodologies needed to increase throughput and decrease cycle times within the body repair process. As part of the product training, courses focus on Axalta’s fast-cure, low-energy systems that use proprietary, patented Axalta technology. In these courses,

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participants will learn how to cut process times by up to 50% for the entire refinish process and how they can save energy by drying at temperatures as low as 20oC. The first Axalta Services course for the year covers production management, which sets out a path to improving productivity and workflow through the body shop. It explores how processes can be looked at in detail to determine the necessary steps to achieve appropriate throughput goals. Due to Axalta’s training alliance with I-CAR, upon completion of these courses, participants will be awarded credit that can be applied towards the I-CAR Gold Class Professionals and

Platinum Individual designations or be used to meet role-relevant annual training requirements. Each credit point earned will be submitted to I-CAR and recorded on each participant’s personal training record. To view training dates and details, visit: axalta.com.au/training

Axalta's training facility.

Local News Review of the motor vehicle insurance and repair industry code of conduct Dr Michael Schaper, the former deputy chairman of the Australian Competition & Consumer Commission, has been appointed to conduct an independent review of the Motor Vehicle Insurance and Repair Industry (MVIRI) Code of Conduct. Dr Schaper will commence early this year and is expected to deliver his final report to the committee in mid-2023. The committee, comprising equal representatives from both the Motor Trades Association of Australia and the Insurance Council of Australia, has commissioned the review to examine the following: 1. the effectiveness of dispute resolution processes under the code 2. the awareness and accessibility of the code 3. compliance with the code

4. governance of the code and CAC 5. other issues pertinent to the effective governance and operation of the code. Dr Schaper has conducted several major independent reviews for government and international bodies, has written and researched extensively on dispute resolution systems affecting small business operators, and currently serves as the independent chair of another industry code committee outside the automotive sector. He also previously served as the inaugural Small Business Commissioner for the ACT government. The MVIRI Code is intended to promote transparent, informed, effective and cooperative relationships between smash repairers and insurance companies. Since its inception in 2006, the MVIRI Code of Conduct has undergone multiple

reviews to ensure it remains fit for purpose, with the last review undertaken in 2017.

Dr Michael Schaper

Sheen Panel Service recognises apprentices As 2022 wound up, Sheen Panel Service held its annual apprentice day at LeMans Go Karts in Dandenong South. Over 50 apprentices from across the group attended with their respective managers. Hosted by Tony Todaro, Sheen Panel Service’s apprentice manager, it was a day of appreciation, recognition and plenty of fun! The feedback was very positive, and there were no holds barred on the

Justin MacGill - Rising Star Panel

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track from this very competitive group of young men and women. In the same week, Sheen also announced the 2022 Sheen Paint and Panel Apprentices of the year. Sheen apprentices had been working so hard throughout the year, which made it difficult to choose just one, so it was decided to also name a runner-up and a rising star. These apprentices have worked

Vasilia Kyriacopoulos - Rising Star Paint

particularly hard and demonstrated how eager they were to learn, how passionate they are about the industry and how much they love their chosen path. Congratulations to the winners for 2022! Paint: Winner:

Justin MacGill, Sheen Brooklyn Runner up: Skylar Platt, Sheen Hoppers Crossing Rising Star: Vasilia Kyriacopoulos, Sheen Glen Waverley Panel: Winner: Matthew Altimari, Sheen Tullamarine Runner up: Dane Jewell, Sheen Kensington Rising Star: Joshua Dryden, Sheen Pakenham Todaro said: “It’s been a great pleasure to work with all our apprentices over the years. The closeness of the competition is a real credit to the calibre of technicians throughout the group and their commitment to success. They are indeed the future of our industry.” All winners were recognised at the annual apprentice day and were given a gift voucher for their efforts throughout the year.

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Minutes Local News with ...

Jason Farrow Services Consultant, Axalta Coating Systems When did you join the industry? 1987 What was your first job in the industry? Apprentice Spray Painter at Lynford Motor Company in Kings Lynn, Norfolk, UK. What do you like about the industry? I’ve never been out of work, it is consistent. What do you dislike about the industry? Funny-Times, Funny-Money What keeps you awake at night? Driverless Cars, they’re coming and they’re driver-less! Who is your biggest inspiration? My first boss, as he gave me the self-belief that I was good enough. If you could change one thing, what would it be? Current attitudes towards trades. We need more apprentices, and I believe it needs to start at a school level. We also need give the tradies more incentives to train them. What do you do when you’re not working? I like to spin vinyl. I have a healthy collection of 12” electronic dance music. Who in the world would you most like to meet? British-Australian actress Miriam Margolyes - she is outrageously funny!

VACC acknowledges outgoing MTAA CEO The Motor Trades Association of Australia (MTAA) CEO, Richard Dudley, has stepped down from his post to explore new opportunities and to allow for organisational renewal. After 12 years of industry advocacy and representations with six prime ministers, five Australian parliaments, and hundreds of public servants, advisers and industry participants, Dudley has acknowledged the time is right for revitalisation. He has stepped down to allow the MTAA board and member organisations an opportunity to transition to new leadership for MTAA’s next phase. The Victorian Automotive Chamber of Commerce (VACC) has worked closely with Dudley since he joined MTAA in 2010. “VACC sends its sincere thanks to Richard Dudley as he steps down from his role as CEO at the Motor Trades Association of Australia,” said

VACC CEO Geoff Gwilym. “Richard has worked arduously to achieve many great outcomes for the automotive industry, and these achievements are acknowledged and respected.” In his time as MTAA CEO, Dudley has researched and authored over 70 major submissions and appeared at dozens of departmental, parliamentary, government, and industry inquiries and investigations. On his departure, Dudley thanked the MTAA board, member CEOs, and member staff. “The role of the MTAA remains a central focus for VACC, and while Richard’s departure marks over a decade of great outcomes for the national association, it also provides an opportunity for renewal,” added Gwilym. “VACC wishes Richard the very best for the future. We have no doubt he will remain a friend and colleague of the automotive industry for many years to come.”

AASRA appoints executive officer The Australian Automotive Service and Repair Authority (AASRA) welcomes the appointment of Rodger Nardi as executive officer. The executive officer position has been created to further strengthen AASRA’s role of managing the day-today operation of the Motor Vehicle Information Scheme (MVIS), which became law on 1 July 2022. Reporting to the AASRA board, Rodger is responsible for developing strategic business plans, overseeing the sustainable growth of AASRA, and delivering process and system improvements to ensure the MVIS is being delivered at the highest quality to service and repair professionals across the country. The new role also allows AASRA to better prepare and respond to future challenges relating to the law as technology and the industry evolves. Rodger will work closely with key stakeholders involved in the MVIS law, including government departments, regulators, industry associations and, as required, the Australian Competition and Consumer Commission (ACCC). With over 20 years’ experience working in the automotive aftermarket with Bosch Service Solutions in Australia and the US and with Autodata as national sales manager, Rodger brings a wealth of knowledge

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to the role. He has a deep understanding of the importance of the MVIS for the industry. “I’m proud to join AASRA. The MVIS has been a game-changer for our industry, and AASRA is vitally important to making sure the law continues to effectively serve our industry to ensure open and fair competition for workshops and to ensure consumers have a choice of repairer. I’d like to thank the AASRA board for placing their trust in me, and I look forward to making a real difference in an industry I’m extremely passionate about.” For more information on AASRA, head to https://aasra.com.au

AASRA's Rodger Nardi.

Local News 5 Star Panels strikes gold with I-CAR I-CAR Australia has announced that the 5 Star Panels group has been awarded the prestigious I-CAR Gold Class Collision status. According to owner Fred Sleman, his staff are his biggest asset, with the growth and success of his business hugely dependent on their level of training. So, it was an easy and positive choice to sign up for the Road to Gold program, which offered a new and intense approach to learning while developing new skills and role-specific training for technicians. During the program, Sleman’s team was introduced to an updated, comprehensive, and more accurate auto damage reporting system, new repair and procedure methods, time management systems, technical training, industry updates, safety processes and online/virtual training.

The I-CAR courses were set up in the boardroom, making it easy for his team to learn together. It has created communication, unity, and better workplace culture. “All my staff members were happy to be involved in the training program, with most of them proudly trained to the higher level and receiving the Platinum Individual certificates. I would highly recommend the I-CAR training program for its high level of rolespecific training, accreditation, and insurance company transparency. I also appreciate the dedication and support of the I-CAR Gold Class administrative assistants and coordinators who provided information about the training platform, courses and materials and guided us towards achieving the Gold Class status,” said Sleman, owner of the 5 Star Panels, with sites in

5 Star Bacchus Marsh

5 Star Airport West

Tullamarine, Airport West and Bacchus Marsh, Victoria. “We at 5 Star Panels are proud of our accomplishment, which provides a competitive edge in the challenging collision repair industry. We also welcome the future ongoing renewal training to keep up with all new technologies, repair techniques and methods, updates and standards while keeping our customers safe by providing quality repairs and excellent service.” “5 Star Panels has hit new heights by having all three of its sites attain Gold Class status simultaneously,” added Gary Wood, I-CAR Australia’s senior technical specialist. “We understand that training takes commitment, so to see the business get behind each technician regardless of location would be very motivating for the students, and it’s inspiring for us too!”

5 Star Tullamarine

I-CAR Gold Class for Brisbane Collision Centre I-CAR Australia is pleased to announce that Brisbane Collision Centre, located in Rocklea, Queensland, has been awarded the prestigious I-CAR Gold Class Collision status. Michael and Juliette Woodcroft, business owners of Brisbane Collision Centre, are proud of the team’s achievement. “We are very pleased to have achieved Gold Class as a team at Brisbane Collision Centre and are extremely grateful for all the help we have received from I-CAR, Car-O-Liner, Axalta and their distributor, Queensland Paint Supplies. They have always stood behind us and provided support since establishing our business. This journey to reach Gold Class has been no different; their help made

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the Road to Gold journey an easy and transitional one,” said Michael. They added that the various training delivery options offered by I-CAR worked well for them so as not to disrupt the work day too much. Although some staff preferred to train during work hours, it was great to have the flexibility to do it after hours, which suited management better. “We are very proud of all our staff who have helped us achieve Gold Class, especially for learning with us despite some online training being a bit daunting for them at first! It definitely gave us confidence for more virtual training going forward, allowing us to keep up and adapt to the new technologies and processes

that are always being introduced in this industry,” added Juliette. The Woodcrofts plan to use BCC’s newly found Gold Class status with its annual renewal training requirements to further their business training and stay abreast with industry changes and advances. “It will strengthen our high standard of quality repairs and our customer service levels, which are values that, as a family-

owned business, we have held from the very beginning and will continue to do so.” Brisbane Collision Centre’s Gold Class status was attained by a team of nine technicians who utilised I-CAR Australia’s virtual classroom and online course offerings as their main training source. Congratulations to Brisbane Collision Centre on achieving Gold Class accreditation!

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Local News New deal a landmark moment for EV policy in Australia The Electric Vehicle Council has welcomed the deal reached between the Government and Senate crossbenchers that will enable thousands more Australians to access the benefits of electric vehicles. The scheme will exempt EVs from import tariffs and fringe benefits tax, making the vehicles more affordable for employers to include in salary packages. “This is a landmark moment for EV policy in Australia. It’s a powerful demonstration of how far we’ve come in just a few short years,” said Electric Vehicle Council chief executive Behyad Jafari.

“This bill will allow thousands more Australians to get behind the wheel of an EV where they can access the benefits of lower fuel bills, contribute to cutting pollution, and have an enjoyable driving experience. Making new EVs easier to buy will turbocharge the creation of a strong second-hand market for EVs, which is vital for affordability.” “If the Federal Government combines this bill with new fuel efficiency standards, we will soon see a market develop in Australia through which everyone will be able to enjoy the benefits of EVs,” he added. “By achieving stronger EV uptake,

we will significantly lower Australia’s carbon emissions and reduce our precarious dependence on foreign oil. On behalf of the electric vehicle sector, I congratulate the government and the crossbench senators for striking this deal in the national interest.”

Saint-Gobain announces Big Outback Adventure winners The team at Saint-Gobain is thrilled to announce the winners of Norton’s Big Outback Adventure promotion. The promotion, which ran from 1 July to 30 November 2022, offered consumers of Norton products the chance to enter the draw to win some exciting prizes. John D. of Victoria took home the grand prize, a Jayco Eagle Outback caravan valued at $33,990. Queensland’s Terrence M. won the second prize, a Quintrex F390 Explorer boat package including a Mercury 20HP 4-stroke outboard engine and trailer

valued at $11,000. James H. of New South Wales won the third prize, an $8,000 Flight Centre gift card. In addition to the major prizes, 120 winners from all over Australia received a $50 gift card. To enter the promotion, customers simply needed to spend $20 on any Norton product and scan the QR code to complete an online entry form. The major prizes were drawn on 7 December and were announced just in time for the holiday season. Congratulations to all the winners of Norton’s Big Outback Adventure

promotion, and a big thank you to all customers who entered the promotion.

I-CAR Gold Class for Lower Mountain Smash Repairs I-CAR Australia is pleased to announce that Lower Mountain Smash Repairs, located in Blaxland, NSW, has been awarded the prestigious I-CAR Gold Class Collision status. “We committed to the Road to Gold program primarily to keep up to date with the ever-changing requirements in repairing a modern motor vehicle. Investing in training for my staff was the best way to give us the knowledge required. The program was an easy process from start to finish, and being able to have some flexibility when it came to training methods was greatly appreciated. We were able to do the majority of the required points through online virtual classroom courses, with a

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mixture of inside and outside business hours sessions to assist in the scheduling,” said Warwick Atkinson, managing director of Lower Mountain Smash Repairs. “In addition, the help of BASF and baslac in the Industry Training Alliance program for our paint shop staff was extremely beneficial. They were always available to assist with new refinish technologies.” Atkinson added that the feedback from his staff was positive. “I would recommend this training program to other businesses as it will help the industry move with the times when it comes to training new and experienced staff. This is important with new technologies increasing all the time. We plan to continue

providing our customers with quality repairs done correctly and use the I-CAR training to keep up to date on current repair methods.” Lower Mountain Smash Repairs initially commenced its Road to Gold program in May 2022 and quickly progressed to achieve Gold Class within four months with a team of

five active technicians. “Warwick was very organised, and the efforts of keeping on top of the training schedule led to the business swiftly achieving Gold Class status,” said Gary Wood, I-CAR Australia’s senior technical specialist. “Their diligence is recognised in their work, and this status is well deserved.”

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Special Report

Generations The SAPE Group WE CAUGHT UP WITH RAY, WARREN AND PAUL MCMARTIN, WHO SHARED THEIR RECOLLECTIONS OF THE EVOLUTION OF THE SAPE GROUP AND HOW IT HAS MADE SUCH AN ENDURING MARK ON OUR INDUSTRY. Where it all began Interestingly, Ray began his working life as an apprentice carpenter, but after almost falling from a roof twice in his first two weeks, he decided to stick to terra firma. So, he took a job with a company known as the Cheapa Glass Company, which had a paint division that sold Duco, one of the then leading automotive refinish paint brands. Ray even remembers the first tin of paint he ever sold: a pint of black Duco. “Back in those days, we didn’t have a mixing system, but we bought in the finished OEM colours. We were all pretty good eye matchers, so when a colour was required, we’d use what we had to recreate the customer’s colour.” By the time Ray was in his early

thirties and running the paint division, Cheapa Glass was sold to O’Brien Glass from South Africa. He recalls that they had built a strong paint business that had become a substantial part of the group, but it just didn’t fit the glass business. “I was approached to buy the paint business, so I mortgaged the house and the then managing director arranged finance through Bennett and Woods, one of the biggest paint and parts supply businesses in the country. It all happened so quickly, and in February 1974, Sydney Automotive Paint and Equipment was born, and I was now responsible for 16 employees.” Warren adds: “I was still in high school, but I do recall my parents going their separate ways at about the same time as dad created the company.

Lachlan, Paul, Warren and Ray in 2022.

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I stayed in Sydney with my dad, Ray, and my sister moved to Victoria with my mum. It was a very confusing time as a young teenager.” Ray’s business model was to sell directly to body shops and other resellers. In addition to running the new company, Ray was the regional NSW sales rep and the Sydney metro sales rep. “That was the way it was when you have skin in the game. It was actually the advent of mobile phones that made it possible to run the business while out of the office.” Ray ran a tight ship, which became his hallmark, and he really knew the value of being a coatings distributor, so when other businesses came up for sale – and there were many opportunities over the years – Ray was able to acquire the ones in which he could see long-term value. “The first company that we acquired was Car and Marine, which was based at Five Dock in Sydney. As it turns out, it became the precursor for an acquisition journey of a lifetime.” The early years By the mid-1980s, Warren was coming to the end of high school and joined the business as a 17-year-old, initially working on the counter in the warehouse mixing paint. “I really did not enjoy it at all. I think there was an element of dad being the boss and also living with him since my early teens. So, I decided to move to regional Victoria and live with my mum.” Ray continued to forge ahead and, in 1988, made one of the more significant early acquisitions, Automotive Colour and Equipment (ACE) at Revesby. SAPE was already distributing ACE’s body filler, but Ray saw even greater potential. When ACE joined the group, it was run as a separate entity to avoid conflict with their key paint suppliers, BASF and

Australian Automotive Trade Fair in Sydney 2000.

Axalta, an arrangement that endures to this day. Meanwhile, Warren had taken up an apprenticeship and became a qualified printer, although he admits that he’d always wanted to be an electrician. However, printing gave him a great appreciation of colour, so when Ray reached out looking for him to come back into the business, the timing was right – 22-year-old Warren returned to the business in 1989 as the trade sales rep for Sydney Automotive Paint and Equipment. “In the five years I’d been away, the company had moved to Farr Street, Marrickville, and of course, with the ACE acquisition, the group was clearly going places. This time I did see a future for me in the business as the world looks

Automotive Colour & Equipment 1980.

very different as a 22-year-old compared to when you’re a 17-year-old.” The acquisition opportunities continued to present themselves, particularly when people realised they needed an exit strategy or succession plan, so selling the business was the best option. Another trigger for divestment was when MSOs got serious and began to buy up “all the shops” in specific areas, leaving local distributors or resellers with nowhere to go. Even to this day, Ray is unrepentant, saying the impact that the MSOs had on the industry has been devastating, and he has no sympathy for their current predicament. Ray reminded me that SAPE was asked to expand into the USA and

distribute Autorobot across the country. While the venture was successful, they lost a bit of focus in Australia. “On reflection, it was just too big a stretch for the business, which was still relatively young and still growing, so we returned to the main game in Australia.” Warren added that as his career developed, he had the opportunity to do several different roles and was able to build his knowledge of all aspects of the company. The roles included being the wholesale sales rep for ACE and becoming the manager of the Car and Marine Paint business at Five Dock, and then on to become Managing Director of ACE, as well as some of the smaller businesses in the group.

A young Garry Maher demostrating Autorobot at L&M Smash in 1983.

Ray is recognised as the world's No.1 Autorobot Distributor in 1990.

Starting early - Paul in 1989.

Warren at Automechanika in 1992.

The National Collision Repairer – 1 5

Special Report Generations – The SAPE Group A new century Just after the turn of the century, a new chapter in the SAPE story emerged as Ray’s second son, Paul, was coming to the end of high school. Ray, never one to leave die wondering, “encouraged” Paul to get out and find a job, and as Paul recalls: “I was fortunate that Warren gave me both a job at ACE and some guidance about the value of taking up a trade. After applying for a couple of jobs, I was offered an apprenticeship as a spray painter at Callaghan’s Collision Centre at Taren Point.” Ray had always wanted Paul to join the business, so when he finished his trade in 2006, Paul returned to SAPE while he undertook some additional studies at business college. However, he and Ray realised that they still didn’t see eye-to-eye – they were (and still are) very much alike. “I had my trade, studied marketing and management but felt I still didn’t have enough life experience. I also found it difficult being the boss’ son, so it was clear the time was not yet right. I had always wanted to join the army from a very young age, so in March 2007, I enlisted and began what was to become five years of active service.” Paul’s military experience would shape him and contribute greatly to the person he has become. “I would recommend the military to any young person as you learn so much about yourself, about discipline, selfconfidence, self-reliance, self-respect, and you develop a very strong work ethic. I did two peace-keeping tours of East Timor and one tour of Afghanistan during the war on terror. This was the real-life experience I was looking for and where I learned so much about myself, about people, about leadership and about adapting to changing conditions.” Warren reflected on his own journey, reminiscing that he has taken

on every function of the business at various points in his career. He said that the entire experience has been great for him personally and for the business as a whole, so when the business consolidated to the current site at Condell Park in 2010, he became managing director of the group. “One of my core competencies is my people skills, particularly the ability to build and manage high-performance teams. It takes all types of people, and I have the ability to pull them together and make it work. We’re not a corporate, but with 120 employees, management and leadership become even more important. I lead by example and live by the mantra: don’t ask someone to do something you wouldn’t do yourself.” On returning from the army in 2012, Paul returned to the business and started as a storeman in the warehouse and then worked his way up through the operational side of the business. He became warehouse manager when Andy Miller, who had been with Ray since day one, passed away. Paul also assumed responsibility for purchasing and supply, recalling those days as a great learning experience as he automated the manual processes and improved the overall efficiency of the operation. Even now, both he and Warren spend the first two weeks of January in the warehouse just to keep in touch with the operation. “Interestingly, when I re-joined the business, there was a lot of negative talk at various industry events predicting doom and gloom, almost as if the industry was coming to an end. So I decided to stop going to these events as they were just so negative.” Paul acknowledged that some challenges and disruptors are entering the industry but that there are still lots

Ray at the Australian Automotive Trade Fair in Sydney 2000.

1 6 – SPECIAL REPORT

of opportunities. Independent businesses were taking up the challenge and growing and investing in the future. “In essence, there continues to be opportunities in the industry today, and it’s up to the individual to take them and make them work for their own business.” Ray’s contribution to the industry was recognised 10 years ago with a National Collision Repairer Lifetime Achievement Award. At the time he said: “It was a great surprise to receive an award for doing something I love, servicing our great industry. It is a massive honour and a truly humbling experience, and a moment I will never forget.” In 2017 Terry Feehan, the longterm general manager of Sydney Automotive, left the company, and Ray took the opportunity to restructure the group. Warren became the group managing director, and Paul took on the responsibility of the equipment division and was subsequently appointed a director in 2018. Ray began his transition to an executive chairman role, and as the years go by, he finds himself more comfortable in this advisory capacity. Looking back on the past five years, Paul suggests that the biggest single milestone has been the change in strategic direction to embrace growth by acquisition, as well as organic growth. “Since becoming a director, Warren and I have subsequently doubled the revenue of the group.” The roaring twenties Although Ray still keeps a guiding hand on the tiller, he has well and truly stepped back from the day-to-day operations of the distribution business to focus on his other interest, commercial property development.

The 2015 Collision Repair Expo.

“I build small factories for our own group, as well as both selling or leasing them out. This is not without its own challenges as interest rates continue to climb, material costs spiral upwards, and developers overpay for land. All this adds even more stress to Australia’s building sector, for which I have grave concerns.” Warren confirmed that Ray does like to keep in touch with what’s going on, but as he lives in Queensland, he leaves it to Warren to run the business. However, he’s always there to give advice and guidance when required. Ray reflects on the difference between his two sons, to whom he has entrusted the future of the business. “Paul’s style is open and frank, and he has quite a different personality to Warren, who is more considered in how he looks at things. Of course, the 20-year age gap adds to Warren’s experience and business acumen.” Warren suggested that while Paul is more task-focused, he is more people-focused. “I have a very calm disposition, which is a combination of my personality and, of course, people generally mature with age. This style really works in well with my teambuilding approach to leadership.” It is clear that Paul has developed and matured in the past five years, no doubt coinciding with his responsibilities as a director. However, his personal style is still very direct or, as he puts it, what you see is what you get. “I recognise that my approach doesn’t work for everyone, but it’s always with the best intentions as I look to find mutually beneficial outcomes based on my passion for the industry and drive to be successful.”

Looking very relaxed.

The more recent acceleration in the growth by acquisition strategy is a combination of SAPE looking to expand in specific locations, or expand their product portfolio, in addition to other businesses reaching out to them. In every case, Ray, Warren and Paul all sign off the due diligence before they proceed. Ray said: “Ultimately, it’s all about the numbers, where Paul really excels, and developing the business case, where Warren is particularly astute. There have been too many poorly run businesses in our industry, although we have been – and always will be – determined to be successful.” Warren pointed out that SAPE does not actively seek out specific acquisition targets, and, as far back as he can remember, the potential acquisitions came across his desk because someone had reached out either directly or indirectly. Interestingly, a consistent theme is that SAPE has been approached due to the high likelihood that they will invest in growth to build on the former owner’s legacy. “Our assessment process involves a strategic review, financial analysis and, of course, whether the business is sound. This enables us to take it to the next level. It’s never growth for growth’s sake; however, the bigger we become, the stronger our purchasing power in certain categories, which in turn allows us to be competitive in the market,” said Warren. Paul added that in addition to any potential acquisition being a good fit for SAPE and having the potential to add value, there also needs to be a cultural fit, a commitment to customer service and, of course, it needs to offer

complementary products and services. Although Ray stated that Paul is highly intuitive when it comes to numbers, Paul suggested that this comes from both his business studies and what he has learned from Ray himself. Ray, it appears, is being uncharacteristically modest, as one of the keys to SAPE’s success has been his own business acumen. It is clear that SAPE understands that strategy and risk go hand in hand and that they are prepared to take considered risks to grow and develop the organisation, which brings us nicely to the final part of the story. Where to from here? Ray is clearly proud of his two sons and can see that the business he founded in 1974 and subsequently developed is in good hands. He also speaks fondly of his grandson – Warren’s son Lachlan, a qualified electrician who has recently joined the business. Ray, Warren and Paul have all invested so much in the company, and it’s great to see the third generation now becoming involved. Six years ago, Lachlan completed Year 12 and decided to pursue a trade in the building industry, ironically choosing to become an electrician. He completed his apprenticeship, got all his relevant licences and joined the group in the service division. “He is one of two electricians on our books, although he won’t always be on the tools as he has a desire to grow with the company. We will most likely move him into the sales team and build his capabilities as he matures and gets more involved in the operation.” Warren mentioned that he also has an older son who is an architect and is carving

David Newton-Ross presents Ray his Lifetime Achievement Award in 2013.

The National Collision Repairer – 1 7

Special Report Generations – The SAPE Group out his career in that field. Paul agreed that SAPE will continue to grow, expand its customer offering and enhance its value proposition. “We aim to grow at a rate that is manageable, sensible and, of course, grow profitably. We don’t have an objective that says, ‘in five years we want to be this big’. We have a tried and trusted formula, although we will continue to adapt and develop while retaining the characteristics that make us who we are. We are well and truly in it for the long run, and I would love to see my children join the business at some stage and us become a third, fourth, even fifth-generation company.” Ray summed it up: “Down the track, I expect that Warren will take over from me, and Paul will take over from Warren. Lachlan will benefit from the experience of both his dad and his uncle through their own inimitable styles. The business will continue to grow, both organically and by acquisition, and I am confident that the boys will take it to a whole new level as we take our opportunities and create our own luck. I am so pleased that both boys want to continue the legacy.” SAPE really is becoming a dynasty and one that has been nurtured by a

combination of an iron fist, a steely resolve and an astute business sense. As the saying goes: fortune favours the brave. In summary As group managing director, Warren believes that what makes SAPE so enduring is its people. “We look to hire people who suit our culture, which, if I’m honest, is fairly straightforward. We’re not a corporate, but we do have the capacity to relate to our supplier partners, many of which are multinational. Where we really add value is that we create a bridge between the manufacturers and the end-users, most of which are family-run businesses. We aim to have the right people to fill these roles in addition to our preparedness to hold stock, which is the true value of a distribution partner.” Warren also shared his vision for SAPE’s future, which is a strategic combination of market expansion, product expansion and geographic expansion. “While a major part of our business will continue to be automotive, we do have a marine business, and we see further opportunities to grow in this segment as well as into light industrial coatings. In addition, we are always on

the lookout to expand our product range in our current market segments in categories such as paint, tools and capital equipment.” He added that in the longer term, they will further expand their market share on the eastern seaboard, as well as develop the ability to service the Western Australian market. “Although SAPE is a wholly owned family business by virtue of its growth in recent years, the group will apply ‘corporate principles’ and take strategic decisions about the future direction of our business.” So, appropriately, we leave the last word to Ray. “It’s been a great ride, but ironically, it might never have happened. When the opportunity came up in 1974, it was a difficult time personally, but I thought: what have I got to lose? However, had things been different, with a steady job and young kids, I doubt that I would have taken the risk and formed the SAPE Group.” Editor: Ray’s bold decision in 1974 has resulted in the McMartin family leaving an indelible mark on our industry. With a strong succession plan, we are likely to see even greater things from generations to come. It’s been a privilege to bring you the SAPE story.

The SAPE Group's Condell Park head office.

Making a huge statement at the Collision Repair Expo.

The Interactive Studio at Condell Park.

We were all young once.

1 8 – SPECIAL REPORT

Special Event

Fix Auto Australia Strength in numbers at Port Douglas LATE LAST YEAR, FIX AUTO AUSTRALIA SHOWCASED ITS TALENT, CAPABILITIES AND ITS CAMARADERIE AT ITS NATIONAL CONFERENCE IN PORT DOUGLAS, CELEBRATING THE COMBINATION OF CORPORATE SUPPORT AND ENTREPRENEURIAL SPIRIT. Stuart Faid, Fix Auto’s regional vice president for Asia, Australia, and New Zealand, set the scene from the outset with the “tropical loud and proud” theme for the opening cocktail event. It was a real icebreaker as there were many new franchisees since the last Fix Auto conference in Adelaide in 2018, as well as those who were long overdue to reconnect. With the honour of “bestdressed” up for grabs, there were so many great tropical outfits, but the standout was husband and wife team Chris and Janet Kane from Fix Auto Port Melbourne in what can only be described as a Gilligan’s Island-inspired matching outfit. In addition to the independent, entrepreneurial Fix Auto business owners from around the country, there were representatives from global business partners, guest speakers, service providers and, of course, the media. The Fix Auto team made everyone feel welcome and it was clear we were in for a great weekend. Business update The next morning, Faid got the event

underway by welcoming the franchisees, global business partners and special guests. He outlined the network’s performance, highlighting that the number of franchises in the network has more than doubled since the 2018 conference and that the individual franchisees’ businesses had also

Stuart Faid opens the conference.

become more successful in that time. He said that although industry volumes were down, the network’s net sales and profitability had increased, citing improved operational performance and new insurer relationships as key drivers of this success. Steve Leal, president and CEO of Fix Network World, delivered a video message in which he also welcomed all the franchisees, recognised the “Strength in Numbers” theme, and highlighted the benefit that individual businesses gain by being part of the group. Leal added that the opportunities afforded the network by moving fast and challenging conventional models, together with further developing the relationships with OEM and insurers as the industry undergoes rapid change, will see the network develop and evolve. He concluded by thanking all franchisees for their faith and trust in Fix Auto. Faid acknowledged the two newly established MSOs in the group, Lana Pagiamtzis with Mulgrave and Clayton and Travis Arnold with Morley and Malaga City. He also singled out Jason

Team Fix Auto and conference presenters.

2 0 – SPECIAL EVENT

Walsh, Northern Beaches, who had recently opened a Novus Glass franchise, making him the first, but certainly not the last, dual-brand franchisee in Australia. He wrapped up the opening address with an insight into where Fix Auto is headed in both existing and new markets, investing in business excellence programs and enhancing relationships with partners and insurers. It was clear that Faid was thrilled to be leading and growing the organisation to benefit all those in the room and, of course, their absent colleagues. The Network is clearly on the move.

digital platform, Refinity. What stood out for me was the extensive range of products and services that Fix Auto franchisees have available from the Network’s global partners.

Fix Auto’s Global Partners Robin Taylor from Axalta Coating Systems was first up and, in his own inimitable style, highlighted the importance of managing your business by the numbers, citing the oft-quoted adage, “if you don’t measure it, you can’t manage it”. A self-confessed numbers fanatic, Taylor took the attendees through the income statement, the balance sheet and the cash flow statement in an interactive exercise to highlight the key metrics when running a profitable body shop. He made the point that it all starts with estimating and reinforced the importance of getting it right to ensure the flow-on effects for the business. By the level of interaction, Taylor clearly struck a chord. Following Taylor, Axalta’s Scott Wiseman provided an overview of the six strategic technologies that are shaping our world, from artificial intelligence to low earth orbit satellites. He cited several futurists and other visionaries and discussed a current trial

of self-driving trucks in Australia and, of course, the rapidly developing and exciting world of augmented reality. Highlighting Axalta’s recently opened Innovation Centre, Wiseman also spoke about supporting remote customers with SMART glasses and their cloudbased digital colour management system, reminding the audience of the great things yet to come down the innovation pipeline. 3M Automotive and Aftermarket’s Darrel Evans outlined an exciting portfolio of innovative products and services from 3M and reinforced the importance of training to ensure you get the best results. Evans spoke of the 3M Collision Repair Academy, the I-CAR Industry Training Alliance, the 3M demonstration van and the 3M state-ofthe-art automotive training facility at Blacktown in western Sydney. In addition, he announced a 3M–Fix Auto member offer from the extensive collision repair range of products, processes and procedures, in addition to full support from a Fix Auto dedicated key account manager. BASF’s Kirsten Dodd delivered a multi-media presentation that began with a video that provided insight into the body shop of the future. She followed this up with a summary of BASF’s commitment to sustainability and how these benefits flow on to the end-user customer, with reductions in VOC, energy, process times, paint usage and waste. Dodd also highlighted increased productivity as a result. She also covered the evolving digitalisation trend and how BASF’s digital solutions improve customer efficiency. Finally, she wrapped up the presentation with an overview of the BASF cloud-based

BASF's Kirsten Dodd.

3M's Darrel Evans.

Axalta’s Scott Wiseman and Robin Taylor.

Additional support Faid introduced special guest Gerry Rafferty, owner of Remote Estimating Solutions, whose stated goal is to help body shops turn over more work, enabling time efficiency to work on the business. Rafferty spoke about the role of the estimator and highlighted that the estimate is a clear and comprehensive assessment of what it takes to repair a damaged vehicle properly and how it can also be an opportunity to “upsell” and do additional minor repairs while the vehicle is in the body shop. This really got the audience’s attention. FixAuto’s Scott Croaker and Chloe Bignell then demonstrated the variety of social media and marketing tools the marketing team provides to support the franchisees’ businesses. Bignell stated that 83% of the general population has some activity on social media, including – much to my surprise – 75% of 50- to 65year-olds. Croaker reinforced this by saying that every business should expect to undergo “social proofing” to prequalify them even before the customer makes contact. Bignell outlined what she can do for the franchisees and also what the franchisees can do themselves to maximise the benefits to their businesses. She has various platforms in her armoury, some of which includes preloaded information and responses, as well as providing an extensive range of data analytics.

The National Collision Repairer – 2 1

Special Event Fix Auto Australia Bringing it all together Faid returned to the podium to wrap up the formal part of the conference by making a personal commitment to continue to lead and support the franchisees to the best of his ability. As he said, “that’s why I get up in the morning”. He went on to say how thrilled he was with the level of engagement, not only during the formal presentations but also the informal bonding across the group. He acknowledged and applauded the passion and dedication of his team and, specifically addressing the franchisees, said: “We are all invested in your businesses.” Excellence Awards The conference wound up with a celebration dinner later that evening, where Faid presented the 2022 Fix Auto Franchisee Awards. Of particular interest was the inaugural Dual Franchise Award, which was presented to Jason Walsh from Northern Beaches. Walsh joined the network in February 2020 and added a Novus Glass franchise in October 2022. He said: “When Jack [Parkinson] presented the opportunity and I saw the value proposition and how it was such a great fit for my business, it was a no-brainer. Since then, the marketing and the back-up support from Jack and, of course, Stuart has been excellent.” No stranger to the National Collision Repairer, Lana Pagiamtzis was awarded the Operational Excellence Award for her Mulgrave facility, Rick and Sue Norris from

Chris and Janet Kane were Loud and Proud.

2 2 – SPECIAL EVENT

Rockhampton were awarded the Service Excellence Award, and another franchisee to feature previously, Travis Arnold, was awarded the Financial Excellence Award for his Morley facility. In absentia, John and Nicole Gebing from Sunshine were awarded the Brand Ambassador Award, which was no surprise given how active Nicole is on social media. The Overall Business Excellence Award for the franchisee who had delivered a consistently strong performance across all three operational metrics was presented to Rodney Tannous from Wollongong. He said: “It was just great to catch up with all my colleagues at such an awesome event in such a great location. Winning this award was such a surprise, and it is a credit to the entire Wollongong team who all work together to make it happen.”

Winding down Before everyone headed back to their respective businesses, the Fix Auto team invited all attendees to enjoy some of Port Douglas’ main attractions, with one group opting for fishing on the outer reef while others spent time snorkelling around the low isles. What a great way to end the weekend. Editor: It was such a thrill to not only be invited to the Fix Auto 2022 Conference but to be warmly welcomed by both the Fix Auto staff and the franchisees from around the country. The experience further reinforced that when Fix Auto talks about the “Fix Auto Family”, it really does mean it in every sense of the word. Congratulations to Stuart Faid, his team at Fix Auto and, of course, to all the franchisees who made the event a great success.

The dynamic duo: Stuart Faid and Scott Croaker.

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Special Report

2022 Wildtrak

Ranger

InnoV8 Race Engines

Ford Australia's Stuart Jessop.

From April to December 2022, Ford Trade Club members had the opportunity to win an all-new 2022 Ford Ranger Wildtrak. Tough, smart and versatile, the Next-Gen Ranger is the perfect partner for work, family and play. It’s packed with new features and technology to get the most out of your Ranger life. In addition, there were also runner-up prizes of $4,500, $2,500 and $1,000 per region. The “Win a Ford” Ford Trade Club program has been running for five years and is designed to encourage the use of new genuine Ford parts sourced from authorised Australian Ford dealers. Ford reminds us that new genuine Ford parts have been used to build your car and have been made or selected by Ford and rigorously tested as an integral component of the vehicle to meet high quality, safety and performance standards. This ensures that your Ford will drive, function and protect you the way it was intended. And the parts fit right the first time, ensuring installation

MAY 2022

www.nationalcollisionrepairer.com.au

THE

NATIONAL

CollisionRepairer News, views & information for the Collision Industry Professional ACKNOWLEDGED BY THE INDUSTRY AS THE LEADING MAGAZINE

Full report on the 2022 Collision Repair Expo from Melbourne Celebrating with the Lifetime Achievement Award inductees of 2022 Ford announces more collision repair position statements

time is optimised. Of 98,809 entries, the 2022 Win a Ford program grand prize winner was Roger Higgins, InnoV8 Race Engines in

The awesome Next-Gen Ranger unveiled.

2 6 – SPECIAL REPORT

Staplyton, Southeast Queensland, a performance engine builder who only ever uses genuine parts on his bespoke race engines. The presentation of this awesome vehicle took place just in time for Christmas. Stuart Jessop, Ford Australia’s northern region regional manager, opened proceedings by welcoming everyone and thanking Metro Ford for hosting the event. “This is the fifth consecutive year that Ford has run this great competition for our Trade Club members. This year, the prize is the amazing all-new 2022 Ford Ranger Wildtrak, a high-spec 4WD double-cab pick-up from Ford’s best-selling suite of Ranger models. Next year is Ford Trade Club’s tenth anniversary, so keep an eye out for all the celebrations.” Peter Scurfield, Metro Ford general parts manager, added: “Metro Ford has been in operation for over 90 years and is the largest Ford parts dealership in Australia. We supply 35 dealerships from Cairns to Coffs Harbour and as far west as St George. We are so thrilled to host today’s event.” Jessop then invited Shane Vaughan, Ford Australia’s trade sales development manager, to make the presentation to Roger Higgins, his wife Belinda and daughter Maddie. “On behalf of Ford Australia, I am really pleased to hand over the keys to a Queensland business owner with a great reputation. Congratulations Roger and thank you for your support and for looking after your customers by choosing Ford genuine parts.” Higgins, who had just returned from

a business trip to the US and was clearly overwhelmed, said: “I have a long-standing association with Ford Australia as my father was a manager in the company for over 30 years, so I know the importance of using Ford genuine parts. I want to thank Ford Australia for making this happen through the Ford Trade Club and Metro Ford for their ongoing support. The Ford Ranger Wildtrak will be a great asset to the business – it’s beyond my wildest dreams.” Tim Bill, Ford Australia’s national parts wholesale manager, who oversees the program, was unable to be present on the day. However, he was delighted that the Win a Ford program was once again a huge success in 2022. “A quality job is only possible with the right training, the right

tools and the right parts. The quality businesses that join the Ford Trade Club know that genuine parts sourced from Australian dealerships are the best option for their customers and for them; they provide a guarantee that the parts are appropriate for Australian specification vehicles. Small differences can really affect workshop efficiency, not to mention the impact they can have around safety-critical systems.” Bill added: “2023 marks the 10-year anniversary of the Ford Trade Club, and to celebrate, we recently announced our new Member Loyalty Reward program, ‘Loyalty Dollars’, giving our members even more benefits from their purchase choices. If you’re looking for safety, quality and value, speak to your Ford dealer about making genuine parts your first choice.”

Heading out.

Shane Vaughan, Peter Scurfield and Stuart Jessop join Roger, Belinda and Maddie.

The National Collision Repairer – 2 7

Special Report 2022 Ford Ranger Wildtrak

Runners up Once again, there was a range of regional runner-up prizes. Bill added that he was thrilled to be able to reward even more loyal customers, particularly following yet another tough year. The runner-up winners of the cash prizes are:

Qld NSW/ACT Vic/Tas SA/NT/WA

$4,500 Specialist Hail Repair Australia Kosmo Engineering & Smash Repairs Winter & Taylor Panel Shop Des Higgins Motorbody Repairs

“Congratulations to the winners and thank you to all Ford Trade Club members for your continuous support and efforts to make safety paramount for your customers,” concluded Bill. The 2022 Ford Ranger Wildtrak is Ford’s most versatile Ranger ever and allows you to find that work-life balance with one truck. It’s versatile enough to fit your imagination and tough enough to flex it. The flexible seating includes fold-flat rear seats and fully reclining front seats that provide flexibility in the cabin. You can carry larger items inside or relax in the cabin in greater comfort. It also has a wider track, providing more room between the wheel arches – now you can load a standard-sized Europallet into the bed. One thing hasn’t changed. Built Ford Tough DNA flows through every inch of the Next-Gen Ranger, designed and engineered to be the one truck that can take on anything. The ultimate towing experience provides a 3,500 kg max towing capacity and is loaded with features and tech to help make towing easier and safer. Depending on the variant, the optional

$2,500 Highway Auto Electrics Northside Panel & Paint Premier Panels Leighton Panel & Paint Bicton

$1,000 Bayer Smash Repairs Phils Auto & Tune Shop GV Front End Specialists Mitech Automotive

integrated trailer brake controller is compatible across different trailer setups, helping to deliver smooth and effective trailer braking.

To learn more about this impressive vehicle, visit the Ford website: https://www.ford.com.au/showroom/ future-vehicle/next-gen-ranger

Stillwell Ford's Trevor Cash (C), with Specialist Hail's Adam Blackwell and Adam Henningsen.

AHG's Josh Bassett, Leighton Panels' Lance Tracey and Mitchell Franks with Ford Australia's Kely Barcia.

Des Higgins (L) with Ford Australia's David Fontanarosa.

Phil Palmieri (L) with Kloster Ford's Steve Alchin.

Editor: As we wrap up the 2022 Win a Ford competition, it was great to see Ford Australia’s largest parts distributor playing a key role. It was also such a thrill to see how overwhelmed Roger Higgins and his family were with the grand prize – he still couldn’t believe it. The Next-Gen Ford Ranger Wildtrak really is a fantastic vehicle! Once again, well done to all at Ford Australia.

Revisiting past winners 2018 – Brendon Waring in the Ford Ranger Raptor

2019 – Jason Treleggan in the Ford GT Mustang

2 8 – SPECIAL REPORT

2020 – Alan Perry in the Ford Transit Custom Sport

2021 – John and Fred Lombardi won the Ranger FX4 MAX

OEM Snapshot Enhanced ownership experience

Raptor conquers Baja 1000

BMW Group Australia has elevated its extensive range of customer ownership experiences with the launch of a five-year, unlimited kilometre factory warranty that took effect on 1 November 2022. The new warranty offering complements an established suite of services that form part of the BMW and MINI BEYOND ownership packages provided upon purchase of a new BMW or MINI model. This includes emergency calls, full use of café facilities at dealerships across the country and a host of digital assistance services that can be accessed via the My BMW app or MINI app. These services connect the driver to the vehicle, deliver updates in real time and provide the ability to control certain functions of the vehicle remotely. For owners of fully electric or plug-in hybrid BMW and MINI vehicles, these new apps can display a new level of information about the battery charge

A next-generation Ranger Raptor, race-prepped but remaining stock and street legal, finished the SCORE-International Baja 1000, one of the world’s toughest and most prestigious off-road races, in first place in the stock mid-size class, then drove back to its home base in Riverside, California. Mark Rushbrook, Ford Performance Motorsports’ global director, said: “The Baja 1000, one of the toughest off-road races in the world, is a key proving ground for Ford Performance. This has been a global effort for Ford Performance from the beginning, with Ford Australia having done the design and initial development signoff, then shipping it to the States and working with all of our partners to pool all available resources for this common goal. It takes a great truck, and it takes great people. We’ve proved that we have both of those on a global level.” Brian Novak, supervisor of Off-Road Motorsports, Ford Performance, added: “Ford Performance Australia put their heart and soul into this project with Kelly Racing to start us off. When we took it over on the North American side with Lovell Racing and Huseman Engineering, it all came together seamlessly. There are just so many people who came together to do this, and I couldn’t be prouder.” The nearly flawless run at the gruelling desert test was powered by a low-carbon biofuel from Shell, which was fed seamlessly into the next-gen Ranger Raptor’s stock powertrain as it traversed hundreds of miles of desert terrain with only basic maintenance and system checks alongside the refuel stops. “This effort showed that there’s no compromise in performance,” added Novak. “We’re here, finishing the Baja 1000 and winning our class, all on a biofuel. It’s so impressive that this was all done on a stock Ford Performance powertrain, too. It’s been exciting to work with Shell on this project.

state, range and charging history. These digital elements add to the advanced remote services already offered for BMW and MINI vehicles, such as the ability to lock and unlock the doors, sound the horn, flash the headlights and ventilate the cabin via the app. Wolfgang Buechel, CEO of BMW Group Australia, said the new warranty was available to customers just as the company was expanding its portfolio of services, product lines and electrified models, the range of which is among the broadest of any manufacturer represented in Australia. “The new warranty offering perfectly complements our extensive range of ownership benefits, making the purchase of a new BMW or MINI even more compelling while providing long term peace of mind for our customers during their ownership journey. We look forward to collaborating with our valued dealer network around the country to continue providing a high level of service and support to our customers,” said Buechel.

Driverless parking in Stuttgart Mercedes-Benz and Bosch have reached an important milestone on the way to automated driving: Germany’s Federal Motor Transport Authority (KBA) has approved their highly automated parking system for use in the P6 parking garage run by APCOA at Stuttgart Airport. This makes it the world’s first highly automated driverless parking function (SAE Level 41) to be officially approved for commercial use. The technological advancement of automated driving plays a key role in the mobility of the future. With the vehicle and infrastructure taking over driving and manoeuvring, drivers will be able to turn their attention to other

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things instead of time spent looking for a parking space and manoeuvring in tight parking garages. Markus Schäfer, Mercedes-Benz’s chief technology officer, said, “The world’s first approval for customer use of our highly automated and driverless parking function, developed together with our technology partner Bosch, shows that innovation leadership and ‘Made in Germany’ go hand in hand. Following the market launch of our DRIVE PILOT Level 3 system, we will soon be offering a Level 4 system for parking with our INTELLIGENT PARK PILOT. We really are showing our customers how technology can make life easier and give back precious time.” Bosch chairperson of the mobility

solutions business sector, Dr Markus Heyn, added: “Driverless parking is a key aspect of automated mobility. The highly automated parking system we developed together with our partner Mercedes-Benz shows just how far we’ve already progressed along this development path. Everyday automated driving will start with driverless parking. From the outset, Bosch has taken the approach of making the infrastructure in parking garages intelligent. Accordingly, we have set standards in this area. In the future, our aim is to equip more and more parking garages with the necessary infrastructure technology – we plan to do several hundred of them worldwide in the next few years.”

Seaweed, animals and cars Swedish electric performance car brand Polestar recently announced a partnership with leading environmentalist and Australian COP27 representative Sam Elsom at the Australian Polestar electric roadster concept roadshow. The award-winning entrepreneur is the CEO and co-founder of Sea Forest, an innovative Australian biotechnology company dedicated to fighting climate change through the scaled

cultivation of the red seaweed Asparagopsis, pioneering its use as a livestock feed supplement. It contains bioactive compounds that prevent methane production in ruminant livestock. Incredibly, Asparagopsis makes up just 0.2% of an animal’s diet, while methane production is reduced by up to 98%. But Elsom’s work with Sea Forest is only the latest step in a 15-year journey in sustainability, which included founding one of Australia’s first sustainable apparel businesses, measuring social and environmental impact across supply chains, and

our vision and passion for a more sustainable future – one that can be achieved through ingenuity, creativity and challenging the status quo.” Commenting on the partnership, Sam Elsom said: “Polestar’s vision of improving our world through sustainability and circularity are values held closely by myself and the team at Sea Forest. Creating a sustainable and equitable future is my life’s work. Together with Polestar, I’m hopeful we will be able to continue to push forward in creating a lasting difference for the planet.”

New team in 2023

Person of the Year Euisun Chung, Hyundai Motor Group’s executive chairperson, was recognised with the MotorTrend Person of the Year award, having secured the number one position in MotorTrend’s 2023 Power List. The MotorTrend Power List ranks the 50 most influential people in the global automotive industry each year, and Chung was awarded for “leading Hyundai Motor Group into a new age.” It also highlighted the exceptional calibre of the vehicles developed on Chung’s watch, stating: “The vehicles coming out of Hyundai Motor Group are notable for their eyecatching design, quality, clever packaging, and good value – and they are proving increasingly difficult to beat.” In addition to his skill in plotting the course for the group’s current success, MotorTrend extolled Chung’s vision of the future. It recognised his “big-picture” thinking and ability to initiate solutions traditionally

implementing a satellite factory in India to support poor communities with income, training, clean water and education. Elsom’s vision of a cleaner and more sustainable tomorrow perfectly complements Polestar’s own pioneering philosophy and ambition around climate neutrality. “With a moon-shot goal to produce the world’s first carbon-neutral car by 2030, we are deeply aligned and inspired by Sam’s mission at Sea Forest,” said Samantha Johnson, head of Polestar Australia. “Sustainability drives everything we do at Polestar, and Sam shares

regarded beyond the bounds of the automotive industry. “As executive chairperson, Chung is putting his stamp on the company’s future. His grasp of where the world and the industry are headed, combined with a desire to make the planet a better place, spurs a broader mission to become a leader in electric vehicles and advanced mobility,” observed MotorTrend. It also highlighted the group’s pioneering role in smart city planning and myriad mobility solutions, including robots and advanced air mobility (AAM). Commenting on the depth and reach of Chung’s vision, MotorTrend added: “In that sense, he does his father and grandfather proud, pushing the entire Hyundai Motor Group to new levels. The man and his vision, and the juggernaut that his company is becoming, loom loud and large. For his vision and leadership, then, Euisun Chung is our 2023 MotorTrend Person of the Year.”

Toyota Australia has revamped two of its senior external relations roles as the company positions itself to maximise opportunities from significant developments in automotive technology, regulation and legislation during the 2020s. After three years at the forefront of Toyota's corporate, product, lifestyle and social communications, Emily Haseloff has been appointed external affairs and governance manager. Her new role will bring to the fore her background in regulatory compliance, project management and corporate law, as well as her more recent expertise in driving Toyota's PR communications strategy, media relations and reputation management. Ellie Gibbs has been appointed public affairs manager, expanding her current lifestyle PR and social media portfolio to incorporate product and corporate communications. Gibbs has more than eight years’ experience in public relations, starting her career working for numerous public relations agencies, including M&C Saatchi, before leading David Jones’ public relations and talent sector. She will lead an internal team of corporate communications and media relations experts, including experienced PR practitioner Tayla Hartley, who adds responsibility for lifestyle and social PR to her existing corporate communications role. The local PR team has also been strengthened by adding Sam Dabestani as the primary contact for product PR following four-and-a-half years in product planning. Sean Hanley, Toyota Australia’s vice president of sales, marketing and franchise operations, said: “Our relationships with media, industry, government and community stakeholders are vital as we grow our business and help customers on their journey to zero emissions based on their individual circumstances. Ellie and Emily have a strong understanding of Toyota’s strategic direction and business operations. They possess formidable communications skills that will enable them to articulate Toyota’s vision for a sustainable future.”

The National Collision Repairer – 3 1

Industry Excellence

AMA Group’s inaugural excellence awards AMA GROUP CELEBRATES AND REWARDS EXCELLENCE IN EVERY PART OF THE BUSINESS. IN 2022, THE GROUP LAUNCHED THE ANNUAL AMA GROUP AWARDS TO RECOGNISE TALENT AND ACHIEVEMENTS BY INDIVIDUALS, SITES AND TEAMS. The inaugural awards saw a spectacular number of nominations received from around the business. This is a testament to the incredible people in the AMA Group team, both those who were nominated and those who took the time to nominate their teammates. The group proudly awarded Community Spirit Awards to three sites. AMA Group is committed to acknowledging and rewarding team members who not only excel within the business but also those who are passionate about supporting their local communities. The 2022 awards introduced the AMA Group Hall of Fame, recognising team members who have made outstanding contributions to the group and the collision repair industry. These awards also saw the introduction of the One AMA Award, which recognises any person or team from any part of the business that has best demonstrated collaboration and the “One AMA” initiative, including diversity and inclusion.

Craig Cole.

and in this time has consistently shown a “no nonsense” approach to all aspects of heavy vehicle painting. Craig runs a very tight ship in his role as “head spray painter” and takes immense pride in both the work he produces and in his role training and mentoring young team members. He has a work ethic and attention to detail secondto-none. Craig is always first on site to set up the workshop for the remainder of the day. Many of his peers and staff have said that “Craig bleeds for All Transport Crash Repairs”, and he has

Hall of Fame Inductees Craig Cole, All Transport Crash Repairs, South Australia Craig has been a spray painter for All Transport Crash Repair for 35 years,

3 2 – INDUSTRY EXCELLENCE

been described by several of his co-workers as an institution. With his ability to take a hands-on role and “doing what needs to be done” for the past 35 years, Craig is a very worthy inductee into AMA Group’s Hall of Fame. Tony England, Micra Eastern Shore, Tasmania Tony is a panel beater from Micra Eastern Shore in Tasmania and has been for his whole working life. Described as “always reliable, and full of spirit, he is the first to take control of challenging jobs at site” and as a “wonderful, hardworking and

extremely loyal employee who is also a very skilful tradie.” Tony has a deep commitment to training and mentoring apprentices, many of whom are still working with him or the AMA Group today. Dane Dickenson, Tony’s workmate and former apprentice, said, “He’s always happy to help. It is because of him that I’m the tradesman and man I am today.” Tony was thrilled and near speechless upon receiving his award – a testament to the way he embodies everything that the AMA Group Hall of Fame stands for. Tony England.

One AMA Award Martin Dickinson, National Operations Martin is genuine, caring, and loyal. He is open to innovations and promotes continuous improvement. Martin is passionate about safety and looking after all team members. He is the driving force behind the AMA Group partnership with NRL Cowboys House and is constantly expanding community support through the Queensland region, volunteering outside his work commitments. Individual and Team Awards Isabella Turrise, Wales Truck Repairs, New South Wales – Apprentice of the Year Isabella has just finished her apprenticeship to become a qualified spray painter who demonstrates exceptional skill and commitment. She is passionate about inspiring others, especially women, to get into the trade. Nazeer Ali, Capital S.M.A.R.T Carrum Downs, Victoria – Rising Leader of the Year Nazeer is an up-and-coming leader in the business who has made a positive impression at all sites in which he has worked. With a fresh approach to leadership, he has a focus on safety, people and workplace culture. Monique Hislop-Reynolds, People Team – Leader of the Year Monique embodies the best qualities of a leader; she tackles tough situations but is still caring and supportive. She is passionate, resultsfocused and 110% committed to achieving the best outcome for AMA Group. Georgia Valodimos, Capital S.M.A.R.T Rowville – Shelley Holst Award Georgia is passionate, caring and driven. She has been with Capital S.M.A.R.T for 10

years, and her desire to support the team and customers and drive a positive culture shines through in all she does. Capital S.M.A.R.T Rowville, Victoria – Health, Safety & Environment Award Rowville S.M.A.R.T Plus lives by the motto that you don’t walk past what you don’t accept. Three years LTI free, the site is always neat and tidy and looking for ways to learn and improve. Western Truck Repairs, Victoria – Health, Safety & Environment Award Western Truck Repairs has undertaken a complete overhaul of equipment and safety practices. The team has fully embraced the Take the LEAD safety culture, and all team members take pride in always using appropriate PPE.

Improved Site With a new leader, Norm Flynn has a stable and committed team delivering strong results. The team has rebuilt customer relationships, so work providers now choose Norm Flynn. Alexander Bodyworks, Queensland – Apprenticeship Site of the Year Alexander Bodyworks is a group leader in training apprentices. With six apprentices across different years, they deliver on-thejob training, one-on-one mentoring and encourage their apprentices to support each other. Alexander Bodyworks / City Crash Repairs / Gemini Townsville, Queensland – Community Spirit Award These sites, under the leadership of Martin

Dickinson, are heavily involved in several community projects, including the North Queensland Cowboys Community Foundation and Special Children’s Christmas Parties. It is a true team effort involving staff from all three sites. Gemini Wacol (Queensland) – Internal Supply Award Gemini Wacol has demonstrated a high level of engagement and commitment to working with the ACM Parts internal supply business. Reflecting on the awards, CEO Carl Bizon said: “It is really important to us that we recognise the exceptional people in our business. We look forward to the awards being an annual event to celebrate our team.”

Capital S.M.A.R.T Welshpool, Western Australia – Most Improved Site Capital S.M.A.R.T Welshpool has continuously strived for and demonstrated improvement. Notable achievements during FY22 were safety, high volume outputs and delivering on customer promises. Norm Flynn Smash Repairs, Western Australia – Most

H Harvey Prestige.

ACM Parts Southport.

Capital S.M.A.R.T Mitcham.

The National Collision Repairer – 3 3

Global News Ford Motor Company updates position statements Battery electric and plug-in hybrid electric vehicles With Ford’s growing range of battery electric vehicles and plug-in hybrid electric vehicles, precautions must be taken before, during and after repairing vehicles fitted with a high-voltage battery system. To prevent the risk of high-voltage shock, always follow all warnings and service instructions precisely, including instructions to depower the system. The high-voltage system utilises high-voltage cables to its components and modules. These cables and wiring are identified by orange harness tape or wire covering. All high-voltage components are marked with warning labels showing a high-voltage symbol. Failure to follow these instructions may result in serious personal injury or death. The high-voltage battery in a BEV or PHEV can be affected and damaged by excessively high temperatures. For example, the temperature in some body shop paint booths can exceed 60oC (140oF). Therefore, unless otherwise specified in the model-specific procedure, the paint booth temperature must be set at or below 60oC (140oF) with a bake time of 45 minutes or less during refinishing operations. Temperatures exceeding 60oC (140oF) or bake durations longer than 45 minutes require the high-voltage battery to be removed from the vehicle before placing it in the paint booth. Repair procedures are available in vehicle-specific service manuals, body repair manuals, technical service bulletins and instruction sheets. Ford

3 4 – GLOBAL NEWS

dealerships can access service information, training and diagnostic scan tool support through the Professional Technician Society at www.fordtechservice.dealerconnection. com, and independent collision repairers can find information at www.motorcraftservice.com. Further information can be found on how to manage a damaged vehicle by downloading the ANCAP Rescue app, which can be found at www.ancap.com.au/apps. Service of the high-voltage system on vehicles is restricted to qualified personnel. The required qualifications vary by region. Always observe local laws and legislative directives regarding electric vehicle service. Failure to follow this instruction may result in serious personal injury or death. As part of Ford Australia’s commitment to Right to Repair legislation, information on how and who can work on EVs can be found at Australian Automotive Service and Repair Authority (aasra.com.au). Clearcoat blending during a collision repair – revised Ford does not approve the procedure of clearcoat blending or using clearcoat blending in any warranty or collision repair. Furthermore, Ford never allows for partial clearcoat blending on warranty paint repairs and does not approve clearcoat blending on customer-pay or insurance-pay repairs. Paint companies and vehicle manufacturers agree that a repair using this material and procedure is not robust and that, over time, the edge will begin to lift and discolour, making

the edge around the repair very noticeable. To resist ultraviolet light and other environmental factors, the clearcoat needs approximately 25 microns of thickness. However, the micron thickness of the clearcoat in a blended area tapers out at the edge. Ford’s position is continually reinforced in all approved paint system manuals. Furthermore, paint companies will not warrant any products if clearcoat blending has been done. The preferred process – and the one that Ford approves – is to blend the basecoat colour as necessary and then clearcoat the entire panel. Clear coat must be continued to the nearest edge, including apertures. For example, the channel area is usually the line to make a break point on a quarter panel or roof. Most Ford vehicles include a channel area, which makes it easier to perform the procedure the right way the first time. More information on specific paint company recommendations will generally appear with their clearcoat application guidelines and mix information. Ford Motor Company vehicles are designed and built to provide optimum fit, function, safety and structural integrity. Ford Motor Company does not approve the use of third-party replacement parts. The quality, performance and safety of these parts cannot be verified and may result in substandard repairs, which can inhibit proper vehicle function and cause erroneous DTCs. Only by using Ford original equipment collision parts can you be assured of the part’s fit, finish, quality, and safety.

BASF’s Colour Report for Automotive OEM Coatings While white and black still win, chromatic colours gain market share around the globe. As they have for several years, achromatic colours dominated the global automotive market in 2022. But as BASF’s designers found in the company’s Colour Report, the automotive colour rainbow is expanding to allow colours like yellow, orange, green, and violet to take market share. Despite the shift in colours, the achromatic colours – white, black, silver, and grey – followed a familiar pattern, coating the majority of the non-commercial vehicles produced in 2022. As has been the case for several years, white is still the most popular car colour worldwide for its classic, timeless beauty and high resale value. If buyers didn’t choose achromatic colours, they often went for blue or red. While those two colour spaces are still very popular, other chromatic colours like yellow, orange, green and violet are all gaining market share in most regions of the world. This shows that BASF’s customers – the automakers – are embracing a wider range of diversity and breadth of colour than before. The data cited throughout the report also shows that automakers produced more vehicles as they bounced back from the effects of the global pandemic and regional supply chain challenges.

more often. Blue is still on top, and the gap between blue and red is widening as blue continues its dominance. Achromatic colours like black, grey, and silver lost some market share, especially in larger vehicles. That allowed earthy tones like beige, brown and green to increase and violet to gain market share as car buyers’ tastes changed. Asia Pacific: Increase in grey shades boosted the share of achromatic colours As in other regions, white was also the most popular colour in the Asia Pacific region. However, the real focus this year was an increase in grey shades, hinting at a new era in the automotive industry and the changing values and habits of car buyers. While the total numbers aren’t huge, brown, green and violet are all consistent in colour popularity. It will be a long time before they challenge white for the most popular, but for now, they add to the tremendous diversity of colour in the Asia Pacific. That’s especially true among small

vehicles and NEVs, which are selling in a wider range of colours. Grey gained about six percentage points in popularity, taking market share from blue, red, gold and brown. South America: The lightest region as white, silver and beige dominate the market Historically, South American car buyers have chosen more traditional, less flashy colours. Like other regions, white is by far the favourite, and grey beats black in market share for the achromatic colours. For chromatic colours, red and blue were stable, while brown gained some market share. Those colours were most likely chosen for smaller vehicles. Larger cars and SUVs had the highest share of achromatic colours, including new and varied effects for grey featured on larger cars. The BASF Colour Report for Automotive OEM Coatings is a data analysis from BASF’s Coatings division based on global automotive production and paint application to non-commercial vehicles in 2022.

EMEA: More colourful, even though its two biggest colours (white and black) also increased Europe, the Middle East and Africa (EMEA) showed gains for its two most popular colours – white and black – and losses in market share for grey and silver. At the same time, the region got much more colourful. Blue still has a commanding lead among chromatic colours in EMEA, but both blue and red lost market share. Orange started appearing in car buyers’ preferences, and yellow, brown and green all picked up a few percentage points. North America: More chromatic colours like violet show up North American car buyers have fewer choices for chromatic colours, but that doesn’t mean they’re choosing fewer chromatic cars, trucks or SUVs. Blue and red are still dominant, but the region is more colourful than before as green, yellow, violet, and beige appear

The National Collision Repairer – 3 5

Minutes with ...

Jason Cox Capricorn When did you join the industry: January 2019

Global News PPG named in Newsweek’s “America’s Most Responsible Companies” For the third consecutive year, PPG has been recognised on Newsweek magazine’s prestigious America’s Most Responsible Companies list. Although thousands of companies were considered for the 2023 list, only the 500 most responsible companies in the United States were selected across 14 industry subcategories. “PPG’s inclusion in the Newsweek ranking underscores our commitment to operating a sustainable business,” said Diane Kappas, PPG’s Global Sustainability vice president. “Our commitment to the Science Based Target initiative will be the driving force behind our decarbonisation strategy. We look forward to announcing new 2030 goals that will continue to guide PPG on this journey.” PPG continues to reduce the environmental impact of its operations, develop products that enhance customers’ sustainability, engage with communities for a brighter tomorrow,

and strengthen and diversify its global workforce. In May 2022, the 2021 ESG Report highlighted progress toward key goals: l 38% of sales from sustainably advantaged products l 24% of electricity usage from renewable energy sources l 40% of manufacturing and R&D facilities with zero process waste to landfill l investment of over $8.7 million between 2015 and 2021 in PPG’s global Colorful Communities initiative l commitment to setting near-term, company-wide emission reductions in line with climate science through the Science Based Target initiative (SBTi) l launch of sustainable solutions to support customers’ ambitions, including PPG Innovel PRO nonbisphenol internal can coating and PPG Thermodrop road marking paint. To learn more about PPG’s ESG and sustainability efforts and progress, visit: www.sustainability.ppg.com

What was your first job in the industry: Salesclerk Coventry’s What do you like about the industry: Being able to help family businesses become sustainable and grow wealth within the industry What don’t you like about the industry: Nothing, I have had long and fulfilling journey What music do you like: All types of music but mainly R&B Your favourite artist: Don’t mind a bit of Queen Your favourite food: Asian food or a good creamy garlic prawn Your favourite drink: Makers  Your hobbies: Boating, gardening and watching my kids play sports Who in the world would you most like to meet: Kevin Hart for a laugh or Wonder Woman

PPG once again “Most JUST” Top ranking for ethical leadership and positive environmental impact Since 2018, PPG has featured on the JUST Capital list of America’s Most JUST Companies, and its efforts have paid off again in 2023. The prestigious annual ratings assess the largest publicly traded U.S. companies based on their performance in five key categories: treatment of workers, communities, customers, shareholders/governance and environment. To produce the rankings, JUST Capital collects and reviews a range of data from different sources to evaluate how each company performs across each issue according to the stakeholder group. Within the chemicals industry sector, PPG managed an impressive

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No. 1 ranking in pollution reduction, No. 1 for giving back to local communities, No. 2 for ethical leadership, and No. 4 in resource efficiency. “We pride ourselves on producing industry-leading products and solutions for our customers in an environmentally responsible way,” said Diane Kappas, PPG’s global sustainability vice president. “In pursuing our mission to ‘protect and beautify the world’ and further our decarbonisation efforts, we also want our work environments and relationships with our communities, customers and shareholders to be world class in every way.” To learn more about PPG’s environmental, social, governance and sustainability efforts and progress, visit www.sustainability.ppg.com.

AkzoNobel’s sustainability challenge Value chain partners have joined forces with AkzoNobel in the fields of circular solutions, process efficiency and solvent reduction in a determined effort to collectively reduce carbon emissions in the paints and coatings value chain. Results and learnings from the first phase of the company’s Paint the Future Collaborative Sustainability Challenge has set in motion the next phase of the pioneering initiative. Since its launch in May 2022, various teams have been working on possible solutions to a series of challenges that must be overcome to help limit climate change. Five agreed projects will now progress, with AkzoNobel involved in the following: l Circular solutions: help the coatings industry take sustainability into account by identifying potential value

proposition-based metrics that could be used to measure the sustainability of products and promote sustainable choices. l Process efficiency: help raw material suppliers realise disruptive new process technologies that enable sustainable product solutions by proposing working models that share risks along the value chain. l Solvent emissions: help the marine coatings industry to provide products to the market with minimal solvent applications by campaigning for solutions for faster decarbonisation of the value chain. The following two projects will also move forward: l Circular solutions: help the paints and coatings value chain to increase the share and trust in sustainable raw materials by establishing a framework to categorise and create a common

understanding of the benefits and limitations of sustainable raw materials. l Solvent emissions: help partners in the European paints and coatings value chain to advance the reduction of solvent emissions by publicly disclosing third-party assured data on solvent usage as input for lifecycle assessments. Wijnand Bruinsma, AkzoNobel’s director of

sustainability, said: “I’m proud of what we’ve been able to achieve with partners from across the value chain. Multiple collaborations relating to sustainability have started among parties who wouldn’t normally work directly together. Now we’re transitioning to the next phase, and we have the right parties in place to bring us closer to our mutual goal of reducing carbon emissions.”

Global News Axalta colours your world 2022 Global Automotive Colour Popularity Report Providing industry insights for 70 years, 2022 data shows that neutral colours continue to remain popular. Axalta Coating Systems has released its 70th annual Global Automotive Colour Popularity Report, which revealed the top three automotive colours of 2022: white, black, and grey. First published in 1953, Axalta’s annual colour popularity report is the automotive industry’s longest running and most comprehensive colour account. “Today’s vehicles are more vibrant than ever,” said Robert Schnell, Axalta’s Global Sales & Product Management vice president. “For example, compared to the white colour variations of the 1950s, these whites are brighter and beam with iridescent flakes. Together, white, black, grey and silver vehicles add up to 82% of cars on the road today.” Globally, white shades

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held the lead (34% total), with pearlescent whites at 14% popularity and solid whites at 20%. Next, deep black colours radiate with sparkling effects and total 21% of vehicles on the road. And grey colours (19%) had sparkling effects in an assortment of colourful hues. Overall, colourful variations of blue (8%), red (5%) and green (1%) were found with high colour intensity and complex sparkling effects. Axalta’s full Automotive Colour Popularity Report can be accessed online. Together with Axalta’s Colour Trend Report, the history and future of automotive colour is compiled by Axalta’s global colour experts and gives automotive original equipment manufacturers (OEMs) captivating insights into consumer preferences, aiding them in making informed decisions about auto colours. For more information, visit: www.axalta.com/au/en_GB/n ewsroom/ColourPopularityRe ports.html

Global automotive COTY 2023: Techno Blue Bold Electrifying colour showcases the vibrant energy of today. Axalta Coating Systems has announced its 2023 Global Automotive Colour of the Year – Techno Blue, the 9th year the company has featured a trending colour. Axalta’s 2022 Automotive Colour Trends “Powered by Colour” highlights the generational trends, changing reality and positive outlook that shaped this 2023 selection. Techno Blue is a pulsating colour that is right on beat with today’s lively energy rhythm. The modern, whimsical shade also embodies the transition from the real to the virtual world. “This year’s colour is vibrant and radiates positivity,” said Hadi Awada, senior vice president, Global Mobility at Axalta. “Techno Blue is a bold

contrast to the luxurious Royal Magenta, Axalta’s 2022 Colour of the Year, shifting people’s mindsets towards futuristic thinking. I’m proud that our Mobility team continues to drive trends throughout the automotive industry.” Techno Blue is formulated for various coating solutions and enriches the already diverse Axalta colour palette. As a leading colour expert in paint and coatings, Axalta uses its innovative technology, advanced colour formulations and proprietary insights into global and regional colour preferences to drive future colour trends. For more information about the Global Automotive Colour of the Year 2023 and Axalta’s colour capabilities, visit: www.axalta.com.au/colour

Future Leaders Proudly sponsored by IAG

Matthew Altimari Sheen Panel Service THIS MONTH WE INTRODUCE 23-YEAR-OLD MATTHEW ALTIMARI, WHO WAS RECENTLY AWARDED SHEEN PANEL SERVICE AUTOBODY REPAIR APPRENTICE OF THE YEAR AND WHO BECAME A QUALIFIED TECHNICIAN IN DECEMBER 2022. Of Italian heritage, Matt was born and raised in Thomastown in Melbourne’s northern suburbs and completed his schooling at Whittlesea Secondary College. Although he aspired to join the legal profession, Matt decided to embark on a career in an industry he loved – automotive. “I grew up around cars. My dad is a panel beater, and I found myself getting involved in our garage from a very young age. Also, my entire extended family have always been ‘car fanatics’, so I just grew into it. I guess it’s in the blood.” When Matt finished high school in 2018, he was looking for an apprenticeship and saw a Sheen ad online. He was interviewed by Tony Todaro, who ultimately offered him an apprenticeship. “The environment at Sheen is that we are all committed to helping each other, and over the last four years it’s been an incredible journey. Everyone goes the extra mile.” Matt undertook his formal training at Kangan Institute’s Automotive Centre of Excellence, where he found that as part of the Sheen apprenticeship program, he attended the Sheen-only classes at the TAFE. “The program is really great because we all learned so much from the teachers as well as from each other. From there, I went on to apply my skills in the workplace.” Matt particularly mentioned Paul Tribe and Sam Khalifeh from Kangan as exceptional teachers, but we reached out to Kangan’s education manager, Michael Mavrikakis, who said: “Matt has been an exceptional apprentice. With his skills, abilities and commitment to learning, I am confident he will also go

on to become an exceptional tradesman.” Dean Nuzzo has been a part of Matt’s journey since day one, initially as the tradesman providing the early guidance and now as the manager at Tullamarine. “It’s been such a pleasure to be part of Matt’s development over the years. I’ve watched him grow from someone with very little knowledge to become a key contributor to our business. He always goes above and beyond, is a genuinely nice guy and has developed strong technical skills. He’s a pleasure to have on the team.” Matt’s achievements were recently recognised as he was nominated – and won – the Sheen Group Autobody Apprentice of the Year. “I intend to

build on this early recognition and give back to Sheen Panel Service. The organisation has been very good to me, and I would like to grow into a position where I too can support and mentor new apprentices. Who knows, perhaps one day I can mentor a group of apprentices.” Matt is very clearly a “car guy”, and his 1996 Toyota Supra is the car he always wanted. “I bought it when I was much younger and have built it up over the years. I also had great support with this project from my friends and workmates over the years.” Editor: With such strong support from within the Sheen Group, and his recent award, Matt is indeed a worthy Future Leader of the Industry.

Matthew Altimari.

IAG’s ongoing support and sponsorship of these awards is greatly appreciated, as is the support from I-CAR Australia, who donates two training courses valued at over $500 to each Future Leader of the Industry.

The National Collision Repairer – 3 9

Custom Corner with Owen Webb

Summernats 35 Leading into Summernats 35, we knew it would be a big event as all entrant opportunities were sold out in November, the first time this had ever happened. There was also a lot of discussion about the new cars unveiling, no restrictions on crowds and plenty of marketing around the whole event. I’m just not sure anyone saw exactly what was coming: the biggest Summernats event ever! To show how big this event has become, the new US Ambassador, Caroline Kennedy, asked to come and see what this was all about. I showed her the Top 60 Meguiars pavilion, she sat in the burnout grandstand, visited the Mullet contest and did a complete lap of the venue. She was genuinely interested, and I’m sure she will speak about we Aussie car nuts for years to come. Scrutineering and

prejudging of the 2,700 entrants’ cars started on the Wednesday, with the 24 unveil cars being set up in the Meguiars pavilion. This was a day earlier than in past years as the Top 60 cars were decided by the Wednesday night and bumped in for the show to open Thursday night, again a day earlier than previously. This big change gave everyone an extra day to see the new builds unveiled and the Top 60 cars from the event. All the 24 cars unveiled were amazing. A couple of real standouts were Mike Davison’s ’54 Chev coupe built by Pat’s Pro Resto’s in Queensland and the ’49 Ford Coupe built by Pro Flo and AA Panelcraft with an amazing interior by Stitched up from Central Coast NSW. However, the main standout was the HQ Statesman built by the owner, Matt Macintosh, and his team from

Macintosh Automotive in Echuca. Matt owns a service outlet and a panel shop where he has employed a full-time tradesperson to build this car over the last few years. Before Matt encouraged him to work on the Statesman, Shane had previously been restoring Monaros and early Holdens. They kept visiting Summernats and MotorEx, looking at the quality and innovation to make sure they were on the level required. They certainly hit the mark, taking out Top Engine Bay, Top Undercarriage, Top Engineering, Top Bodywork and Top Car judged overall. Another new car debuting was Peter Lewis’ XC Falcon sedan, built by Howard Astill over the last few years. Howard has built many top cars over the years, and this was right up there as well, winning a swag of trophies. Howard has

embraced innovation with a full late-model Falcon floor pan and firewall being grafted into this car with all the latemodel running gear and electronics modernising this build. He also has shown the whole build on his YouTube channel, with over a million views throughout the build. This car had such a huge following leading in, with heaps of anticipation when the car turned up ready to be put on show. I’m sure this all helped as the car also won the People’s Choice award. While all the car action was going on, nine bands played on the centre arena stage over Friday and Saturday nights. All had big crowds that enjoyed Shannon Noll, Diesel, Daryl Braithwaite, Jon Stevens, and Bliss n Eso performing their hits and some great songs. We also had a reflection on where this event started and is now, as a portion of Chic Henry’s ashes

Grand Champion Livi Krevatin with the sword.

Crazy engines were everywhere and this Cortina was a real hit.

Jake Myers, two-time winner of the Burnout Masters.

Top Car in judging, Matt Macintosh’s HQ Statesman from Echuca.

4 0 – CUSTOM CORNER

Mike Davison’s '54 Chev coupe setting up for unveil.

One of Owen's favourites, flawless black paint on this HK Monaro.

Rocky Sarkis' unveiled LH Torana.

Tony Portelli's '35 Ford Coupe took out Top Closed Hot Rod.

were included in the fireworks display raining down over the entertainment on Saturday night, which was his favourite part of the whole event. There is always something going on at any time over the four days, with the three major judging categories, Tuff Street, Street Cars and Elite, but there was also a mullet contest, tattoo judging, fashions on the field and three driving skill events. Also, the burnout qualifying for this year’s Masters and Summernats burnouts took place over the three days. After starting and inducting seven people into the Burnout Hall of Fame on

Thursday, everyone was keen to see the action on the pad. This year’s masters was won by Jake Myers, the second win for this secondgeneration burnout champion. Grand Champion was decided on Sunday morning with the two driving events on the track. There were 12 participants, all of whom judged well and scored points in People’s Choice. This ensured that whoever drove the best would win the sword. Livi Krevatin came second in the Go Whoa and won the Slalom with his 911 Porsche, so he was a clear winner of the Grand Champion sword.

The pavilion was packed for the unveils.

Readers will remember this car as it also cleaned up the street elite awards at MotorEx last year. This is an incredibly engineered and superbly built car by Real Steel in Queanbeyan, and such a deserving winner. A couple of comments I’d like to make here: we knew there would be “social media” comments about a non-Ford, Holden or Chev winner, but that proves you can come to any of the Summernats events and if you have a well-built car that performs, you can win your category or even the overall top gong. Overall, with 100,000

attendees, the majority were well-behaved, had fun and loved the event. Summernats is in its 35th year. What an incredible achievement for any event to not only survive through the pandemic but come out with such an awesome show and keep building to something people want to enter and come along and enjoy. If you’re already looking forward to Summernats 36, get in early, as I’m sure it will be sold out again next year. Editor: We are extremely grateful to Brad McDonald of Total Exposure Photography for these awesome images from the event.

This EH Panel Van won Top Van.

Owen Webb is a leading figure within the auto re-styling and vehicle modification industry and a Lifetime Achievement Award inductee. He is Technical and Training Manager at Concept Paints.

The National Collision Repairer – 4 1

CollisionRepairer THE

NATIONAL

LIFETIME s d r wa Achievement

The National Collision Repairer Lifetime Achievement Awards, which began in 2007, was created to acknowledge the dedication and commitment of the men and women who have contributed to the collision repair industry over and above their “day job” and which extends beyond the scope of their local area. There are now 54 inductees on the Honour Roll, of which there are five international recipients, from the New Zealand, United States and Sweden, who have all not only contributed to the development of the industry in their own countries, but also left an indelible mark on the Australian collision repair landscape. These are the change-

agents of our industry who have shaped, built, developed, influenced and, more recently, disrupted the industry, in many cases in the face of adversity and against staunch opposition. This award recognises the recipients’ perseverance, contribution and experience, which in total amounts to 1,900 years! Importantly, we continue

to attract sponsorship that is a veritable who’s who of the collision repair industry, many of whom have been with us since the inaugural awards. So, once again, we take this opportunity to express our gratitude to the individuals and their organisations who support this initiative that truly does “honour the past”.

The National Collision Repairer Lifetime Achievement ‘Honour Roll’ Richard Nathan 2007 ..................................

John Zulian 2012 ..................................

Garry Clear 2018 ..................................

David Weatherall 2007 ..................................

Tom Vukelic 2013 ..................................

Cec Simpson 2018 ..................................

Terry Flanagan OAM 2008 ..................................

Robin Taylor 2013 ..................................

Michael Wilkinson 2018 ..................................

Marshall Duncan 2008 ..................................

Ray McMartin 2013 ..................................

Mark Czvitkovits 2019 ..................................

Graham Winter 2008 ..................................

Colin Edwards 2013 ..................................

Martin Stone AM 2019 ..................................

Jeff Hendler (Int) 2008 ..................................

Ian Wilkinson 2014 ..................................

Julie Wadley 2019 ..................................

Max Chanter 2009 ..................................

Julie Thomas 2014 ..................................

Walter Zuber (Int) 2019 ..................................

John Howes 2009 ..................................

Brian Johnson 2014 ..................................

Brad Franklin 2020 ..................................

Robert Renwick (Int) 2009 ..................................

Terry Feehan 2014 ..................................

Jim Vais 2020 ..................................

David Newton-Ross 2009 ..................................

Owen Webb OAM 2015 ..................................

Jeff Williams 2020 ..................................

Wayne Phipps 2010 ..................................

Phil Nixon 2015 ..................................

Steve Economidis 2021 ..................................

Richard Pratt 2010 ..................................

Trevor Parkes 2015 ..................................

Garry Maher 2021 ..................................

Bob Rees 2010 ..................................

Tony Warrener OAM 2016 ..................................

Peter McMahon 2021 ..................................

Lance Weiss 2011 ..................................

Brenton Abbott 2016 ..................................

Rob Mildenhall 2021 ..................................

Mark Brady 2011 ..................................

Michael Killen 2017 ..................................

Tony Cafasso 2022 ..................................

Don Wait OAM 2011 ..................................

Carl Tinsley 2017 ..................................

Michelle Morgan 2022 ..................................

Tony Farrugia 2012 ..................................

Per Madsen (Int) 2017 ..................................

Peter Ruggeri 2022 ..................................

Bob Christie

Rex Crowther (Int)

Darren Wales

2012

Alexandra Holston and Carl Bizon join Darren and Lisa Wales.

2017

2022

Darron Muir, Carly Ruggeri, join Dianne and Peter Ruggeri.

Industry Training and Events proudly brought to you by I-CAR Australia

New year, new technology and trends In an ever-evolving field such as the automotive industry, new technologies are constantly developed and trends continue to change. With 2023 now underway, we examine some of the technologies and trends that will shape what we may see on our roads and in collision repair businesses. The EV movement Once seen as an alternate fuel option only for the luxury car market, electric vehicles (EVs) in the form of SUVs, vans, sports cars and hatchbacks are set to enter the Australian market in 2023. Brands including Subaru, Toyota, Volkswagen, Ford and Fiat will offer a range of vehicles, making the option of owning an EV more desirable to the broader audience. Whilst the number of models and options available to purchase looks to rise, the full potential of choice may not be delivered until the current electric vehicle charging network is expanded and Australia develops a fuel efficiency standard. Although this is a step towards sustainability, some implications are involved with the rise of EVs. Electric vehicles require less maintenance due to the battery and motor having fewer moving parts than conventional ICE vehicles. That said, EVs also present certain difficulties when it comes to repair due to their high-voltage battery system and their use of more complex lightweight materials. Collision repair businesses should prepare their shops by ensuring their technicians have the training and certification to handle EVs.

dwarfing their petrol counterparts with 100 million lines of code. These pieces of code power features that drivers and their passengers are expecting to have in their new cars, such as driver assistance, safety, entertainment and map features – what can be seen on roads right now are essentially computers on wheels. Specialists such as software engineers will most likely enter the automotive and potentially collision repair market at a rapid pace to assist with the demand for these requirements. The rollout of 5G networks providing support to enhance the connectivity of vehicles will also appear on an incremental basis in 2023. The large bandwidth and low latency in 5G are pillars for performance improvements. This will also minimise both the time taken to transfer large updates and the risk of the vehicles being damaged due to incomplete updates that have failed due to drawbacks from the 4G/LTE systems (relative to 5G). Autonomous vehicle progress Years ago, the concept of self-driving vehicles seemed like something you could only find in a science fiction movie. Nowadays, with driving assistance technology continuously

improving and developing rapidly, the future of mobility will include autonomous driving. Whilst there is still quite a gap between what is being offered to the market now and completely driverless cars chauffeuring their passengers, there are already some real-world examples. These cases include robotaxis, due to come online in the US this year, and Japan reporting the introduction of “mobile spaces” – the developments of autonomous cars will undoubtedly continue to advance in the coming years. In summary The automotive landscape continues to shift as old concepts are taken over by improved and new technologies and trends. These changes will ultimately also affect what the collision repair industry will encounter and their methods of approaching vehicle repairs. Each year, I-CAR Australia releases a new technology and trends course that provides an overview of new and trending automotive technologies. Vehicle Technology & Trends 2023 is now available via the I-CAR Australia website.

Complexities and connectivity With the rise of EVs and continued advancement in the development of vehicles, the complexities of cars grow year on year. Today’s cars require millions of lines of software code, with EVs

Contact: I-CAR Australia Postal Address: I-CAR Australia Office Address: 2728 Logan Road PO Box 2465 Runcorn LPO Eight Mile Plains Qld 4113 Qld 4113

4 4 – INDUSTRY TRAINING AND EVENTS

Telephone: 07 3219 9088 email: admin@i-car.com.au

Calendar of events

Course Spotlight

KNOWING WHAT’S COMING UP AND WHEN IT’S ON

Corvettes Rock the Bay 12 February 2023 – Adelaide German Auto-Fest 12 February 2023 – Sydney All Ford Day 19 March 2023 – Geelong

Training contacts 3M Australia George Di Scala Tel: 0400 382 649 AkzoNobel Paul Horvath Tel: (03) 9644 1711

PPG Australia Pty Ltd www.ppgrefinish.com.au/training VIC/TAS: (03) 8586 0000 NSW/ACT: (02) 9854 6600 QLD/NT: (07) 3823 8000 SA: 0412 832 919 WA: 0437 902 125

Axalta Coating Systems Product training Axalta services Tel: 1800 292 582

Protec Tel: 1800 076 466

BASF Australia Ltd James Green Tel: 0402 110 378

Saint Gobain Customer Service 1300 007 650 Michelle Morgan - 0425 516 894

Dents R Us Training Academy Laury Chibnall Tel: 0438 383 555

SAPE Automotive Training Academy Tel: (02) 9772 9000

Vehicle Technology and Trends 2023 Overview Vehicle Technology and Trends 2023 is a one-hour course that provides an overview of new and trending automotive technologies for 2023. The course provides a summary of changes in the automotive industry, including the collision repair industry. A preview of 2023 new and updated vehicle models for American imports, Asian imports, and European imports is reviewed in this course along with a look at select 2024 offerings from vehicle makers. Course Code VT023E01 Course Format Online Training with post-test

iBodyshop E: seminars@ibodyshop.com Tel: 1300 361 541

sia Abrasives Tel: 1300 742 123

I-CAR Australia Brisbane Office Admin Tel: (07) 3219 9088

Thatcham-Escribe www.thatchamescribe.com.au 1300 769 348

STORKAWD Pty Ltd (Fusor and Farecla) Tel: (03) 9560 6060

U-POL Tel: 0400 366 483

Mipa Australia Pty Ltd Tel: (03) 9739 8800

Sherwin Williams Tel: (02) 4368 4054

I-CAR Credit Hours 1 Hour I-CAR Points 0.25 Pro Level Role Relevancy Structural Technician Assessor Estimator

The National Collision Repairer – 4 5

Product Showcase Sikkens Autosurfacer UV from AkzoNobel Sikkens Autosurfacer UV is a onecomponent, isocyanate-free UV curable filler suitable for small repairs, offering customers the opportunity to drastically reduce their preparation process time. Increase productivity Sikkens Autosurfacer UV sets new standards in drying speed – curing in just 5 minutes of exposure to UV light (HID or LED lamps). It delivers unmatched performance for any spot to medium-sized repair. By considerably reducing cycle times, consuming up to 50% less paint and saving on energy, Autosurfacer UV provides all the conditions to increase throughput, which leads to greater productivity and higher earnings.

Excellent results Sikkens Autosurfacer UV is a ready-touse filler with unlimited pot life. It has good build, excellent sanding properties and is not sensitive to contour mapping, which makes it especially suitable for sensitive OEM substrates. There is no need for a wash primer before application, drying times are extremely short and sanding is possible immediately after drying, saving you valuable time and energy while still achieving excellent results. Push the limits With the Tesla Cure LED UVA R100 handlamp, you can cure small spots in 30 seconds and half a panel in only 2 minutes. Test the vehicle repair at the speed of light!

For more information about Sikkens products, please visit www.sikkensvr.com or call AkzoNobel on Tel: (03) 9644 1711.

The CMI300 Pulse from Car-O-Liner The Car-O-Liner CMI300 Pulse is the welding machine for repairing cars and building up car bodies in professional workshops. It is designed to meet the automotive manufacturer’s standards for joining processes in thin hightensile steel, aluminium and stainless steel. In addition to sheet metal welding, the CMI300 Pulse features MIG brazing of galvanised steel plates, with and without pulse. This function ensures maintenance of the materials in terms of corrosion and strength and reduces posttreatment of distortion of plates and profiles. The result is cost-effective and efficient welding. The CMI300 Pulse is available in three versions: Single, Duo and Trio. The Duo version has room for two 15kg wire coils and the Trio version for three 5kg wire coils, providing easy switchover between operations without change of hose, wire, wire drive rolls and gas. The machine will automatically establish which torch/wire feed unit is active. The CMI300 Pulse brings

36 pre-set programs that meet the requirements for welding and brazing hightensile steel and aluminium, which are used by the auto business. It also features a double pulse – a function required by several OEMs. It is available with a built-in boost converter (electronic auto transformer) for welding on all mono-phase and threephase mains voltages from 208V to 440V (50/60 Hz). IGC (intelligent gas control) ensures optimal shielding of the weld pool and maintains the strength in the joint in the best way possible. The result is largescale gas savings and a minimum of weld spatter. The ergonomic MIG-A Twist torch has a turnable swan neck for easy access to hard-to-reach locations and is available in different lengths and with different swan necks. It is configurable with different control units for adjustment of welding current at the torch handle. The control unit is easy to exchange as required without the use of tools. Features and benefits l Double pulse ensures precise control of the arc

4 6 – PRODUCT SHOWCASE

and minimises weld spatter. Four-roll wire system for stable wire feeding. l Arc adjust function for precision adjustment between soft and hard arc. l Tacho control of wire motor for ultra-precise feeding. l LED light in the wire console for easy change of wire and wire rolls in a low-light environment. l Soft-key control panel with colour display and an l

intuitive icon-based menu. Software update via SD card. l Log for storage and display of welding data on an SD card, applicable for documentation of compliance with repair procedures. For more information, contact www.car-oliner.com.au or call Car-O-Liner Australia on Tel: (02) 4271 6287. l

The Clean Sanding System from 3M What makes a shop a clean shop? Looking at Europe, the environmental and workplace safety regulations mandate that shops use a dust extraction system to capture any dust produced by sanding throughout the process. While there are no similar regulations in Australia, shops are required by Safe Work Australia, through the spray painting and powder coating code of practice, to provide a safe and healthy environment for their employees. Sanding operations with discs and metal working tools can produce microscopic dust of silica, iron oxide (rust), and methylene chloride, along with metallics (potentially lead and chromium) that come from sanding coat-painted surfaces. These fine dust particles become airborne and, without proper ventilation, linger to be inhaled by shop personnel. Evolution has given humans a level of protection against naturally occurring levels of materials like dusts and pollens, but not against many of the concentrated materials commonly in use in the repair facility, such as those described above. Dust generated from the sanding process is classified as a “nuisance” and is defined as small particles that clog up the airways of the lungs and create discomfort and breathing difficulty. Inhaling such particles, even for a short time, can potentially lead to asthma, emphysema and other lung-related diseases and irritation. Filler and primer dust greatly impact technicians’ overall occupational hygiene and the cleanliness of the facility. Most of the dust is produced when sanding with the random orbital sander and hand blocks. The 3M Clean Sanding System will optimise the dust extraction when connected to the appropriate 3M Random Orbital Sanders in conjunction with dust-free blocks and 3M Net abrasive. The 3M Clean Sanding System is a mobile dust extractor that can be moved from job to job and utilised by two technicians at one time. Some key features of the 3M Clean Sanding System: l Designed to reduce dust in the air from sanding for a cleaner and safer workspace. l Helps shops boost productivity and efficiency by reducing rework and clean-up times. l Compact and mobile. Designed for easy, flexible use l Compatible with pneumatic and electrical sanders. l Tech-friendly design, including automatic on/off, antistatic hose, rubber wheels, brake locks and LED indicator lights. To see how the 3M Clean Sanding System and 3M’s latest addition to the abrasive family, 3M Net abrasive, can keep your facility clean while also meeting the occupational hygiene requirements of your staff, please contact your local 3M sales representative for a demonstration.

Let there be light! The all-new Milwaukee REDLITHIUM USB rechargeable neck light. Personal lighting is critical to achieving the highest quality detailing and repairs, particularly in hardto-see areas. The new Milwaukee REDLITHIUM USB rechargeable neck light (L4NL400) is designed to deliver powerful, adjustable and hands-free lighting for inspections, suspension work and general repairs. A neck light is a practical alternative to a headlamp, ideal when working with or near other people. As a headlamp moves with your head, the light can quickly be blinding to anyone you look towards. A neck light eliminates this problem by keeping the light directed in the position you have set it. With the ability to aim the light in different directions, the rechargeable neck light provides powerful lighting for obscured or tight areas and adapts to your lighting needs with 130 degrees of vertical light head rotation. It also features two modes to manage output and runtime. The light provides up to 400 lumens of TRUEVIEW high-definition output and two-and-a-half hours of runtime at its highest setting (up to eight

hours when set on low) when used with a REDLITHIUM USB 3.0Ah battery (L4B3). TRUEVIEW technology utilises advanced LED technology and optical designs to deliver a consistent beam, optimised colour temperature, and an accurate representation of colours. The light is IP5X rated, designed with built-in chemical resistance to survive most chemicals found in workshops, and impact resistant for drops of up to 1.8 metres. For all-day wear, the REDLITHIUM USB neck light features an ergonomic, sweat-resistant band for comfort. It is the latest addition to a growing range of Milwaukee highperformance personal lights designed to adapt, perform and survive the harshest conditions in any workshop or garage and support professionals to perform their best. The new Milwaukee REDLITHIUM USB rechargeable neck light is available in a kit (L4NL400301) that contains a REDLITHIUM USB 3.0Ah battery and USB-C cable. To explore the full Milwaukee personal and workshop lighting range, visit: milwaukeetool.com.au

The National Collision Repairer – 4 7

Product Showcase Celette Rhone 4.2T drive-on bench with scissor lift from SAPE Over 60 years of strong reports can be obtained with partnership and demand from Celette measuring systems. global car manufacturers have This is all thanks to the facilitated cementing Celette’s Celette vehicle loading trolley technical know-how to deliver that enables you to load the highly productive and damaged vehicles. innovative car body repair Celette strengthens its equipment. Celette designs leading position by consistently technologically developed escalating the number of OEM products to offer solutions for approvals in the industry and accident damage and also to has been rewarded with wide increase the profitability of acceptance by car the body shop by reducing manufacturers for the overall production hours and efficiency of its products and insurance work hours. for the ease of the vehicle The Rhone drive-on repair process by all body bench has been upgraded repair technicians. with a lifting capacity of The Celette Training 4,200 kg and 1.32m in height. Centre is an essential asset for This most versatile of those wishing to acquire upbenches facilitates quick to-date skills in a continually diagnosis and straightening evolving unibody repair with MZ/MZ+ and Cameleon environment, as courses are universal bracket sets. In carefully structured to adhere addition, pre- and post-repair to OEM requirements. For further information, contact the team at SAPE on (02) 9772 9097 or visit www.sapegroup.com.au

The essential solution from Mirka Reliable, no-fuss efficiency and quality, combined with better than competitive pricing, have made Mirka’s Essentials range a firm favourite at Platinum Auto Paints. Any proficient painter will tell you that a professional refinish job starts by laying the essential groundwork at the preparation stage. This is exactly what the Mirka Essentials range is designed for. After launching in 2022, this selection of quality accessories and consumable products quickly gained a strong market following. The typical Mirka attention to detail was clear to see, according to Nick Fardoulis, Platinum Auto Paints director, so it was just a matter of using a special promotional offer to encourage customers at the company’s three stores (Sydney, Perth and Bunbury) to give Mirka Essentials a try. “We are getting a really good reaction to the Mirka Essentials range. The quality is definitely there, and customers know that Mirka is a brand they can trust. For example, the Mirka Essentials mixing cups are made from good quality plastic that doesn’t crack when it’s used a little roughly, and it’s nice and transparent, so the measurement markings are clear to see,” said Fardoulis. “We also have a lot of

customers who are loving the Mirka Essentials tack cloth, especially because they are a great size. After people tried them back-to-back against one of the traditional leading tack rags, the Mirka Essentials tack cloth became the new favourite, and it’s definitely the most popular product we sell in the range. Not only that, but the pricing is also more than competitive, so customers are not paying a premium to get the Mirka quality and reliability.” Each Mirka Essentials product is designed to deliver a valuable return on investment by helping collision centre processes flow smoothly in order to save labour time and ensure a high-quality result. l Mixing Cup, in 400ml, 650ml, 1300ml and 2240ml sizes l Mixing Cup Lid, to fit 400ml, 650ml, 1300ml and 2240ml sizes l Tack Cloth Waffle l Touch Up Bottle, complete with funnel l Paint Mixing Stick (20cm or 30cm sizes) l Degreasing Cloth 32cm X 40cm l Paint Strainer (125um or 190um) Mirka Essentials are available from authorised Mirka distributors across Australia and New Zealand.

System 20 Clearcoat is a no-apologies proven performer that consistently delivers a first-class deep gloss finish for the collision repair professionals and show car specialists – top results at mid-range pricing. The System 20 S2081 Brilliant Clearcoat is available in 1 and 5 litres and with either standard or fast hardener (S2032/25 standard hardener or S2030/25 fast hardener). To locate your nearest

distributor, call U-pol Australia on (02) 4731 2655, or visit www.U-pol.com.au

U-pol S20 Brilliant Clearcoat A brilliant clearcoat at a great price. There is no shortage of options when it comes to automotive clearcoats, and colour system paint companies offer the clearcoat they want you to buy. However buying a clearcoat that isn’t linked to a paint system provides a costeffective alternative and allows the refinish professional to explore new possibilities in terms of workability, budget and results.

The U-pol System 20 Brilliant Clearcoat is an alternative that delivers great results at a great price, is great to work with and produces a high-end finish. Benefits include: l good flow and non-sag characteristics l outstanding gloss and durability l high UV resistance l can be air dried, low baked or IR cured l minimal pullback that won’t drop gloss.

4 8 – PRODUCT SHOWCASE

THE

NATIONAL

CollisionRepairer A fully integrated business ENTREPRENEURIAL WOMEN FUTURE LEADERS LIFETIME ACHIEVEMENT MOVERS & SHAKERS SYMPOSIUM

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Recognising top Apprentices who are passionate about the Aftermarket industry There’s $27,000 in cash and prizes to be won!*

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