The 10 Best Workplaces of 2020 by Prime View

Jan 2020

The

10 Best

Workplaces of 2020

GC INDIA DENTAL Dr. Sriram Mudambi Managing Director www.primeview.co

Editors Note

Jan 2020

The

10 Best

Workplaces of 2020

GC INDIA DENTAL Dr. Sriram Mudambi Managing Director www.primeview.co

I remember when I started my career around two decades ago; all I had to worry was about a good pay check. Work-life balance was a part of our life and we never had to worry about Lego-boxing them. Cut to the present, the entire ecosystem has changed. Employees today look not just at monetary benefits, but the overall growth and flexibility that design their life. From flexible working hours to free and healthy meals/snacks, from onsite to offsite, from learning to mentoring, today's employees want to take many steps at a time. Feeding them innovation pedigree and providing them enough room to test and try their ideas is what today's employees look for. Offering refund for certification programs and various other training courses are no more an added benefit, but a part and parcel of their job offer now. What they want is an encouraging environment where they and their ideas are respected and given enough scope to breed, while helping them patent their ideas and innovations. While we all talk about bringing the Silicon Valley work culture to India, it is of paramount importance to understand that there exists a huge cultural difference between the Silicon Valley of the U.S. and the Silicon Valley of India. Hence, redesigning or remoulding the work environment accordingly is an important attribute that corporates should consider here. If you are looking to join or switch your organization, our current issue of Prime View Magazine’s “The 10 Best Workplaces of 2019” will help you find your perfect work fit. In this edition, we bring to you the story of some of the best work cultures and how they are committed to tune the career of their employees in the right direction to ensure their success today and tomorrow. Do read to know more about their work milieu that goes much beyond the normal HR policies and recognitions to include extraordinary steps that carve leaders out of every employee. Do let us know what you think!

Happy Reading Prime View Magazine editor@primeview.co

The 10 Best Workplaces of 2020

VIDYA V W

UMESH B SUSMA K

PRATIK T. , VISHNU J.

SOPAN K.

RISHIKESH D.

Megha D. , Dhanashri A.

Visit: https://primeview.co Email: editor@primeview.co

Content Cover Story Dr. Sriram Mudambi Managing Director

Article Corporation Tax Cut Rate Out

Innovations in the Modern EHR Improve Patient Saftey and Experience

There is no future, the future is now

Profiles

Leveled up Cyber Security Services to Supreme

AAA Technologies Private Limited

Quintessential, Safety Services with Fire, Security and Safety

East Corp Group

Improving Companies, Improving

Crefin India Management Pvt Ltd

A Promise that lasts from Conception to

Fidesto Projects Private Limited

All family Health care needs under one roof

Excelling in Clinical Research Industry with a Unique Employee-Centric Work Culture

Healthspring

Innovate Research Pvt Ltd

One stop Solution for All Environmental Pollution

Pollucare Engineers India Pvt, Ltd

Entrepreneurship A Passion More Than Business

Regional Public Relations Pvt Ltd

Dr. Sriram Mudambi Managing Director

“

At GC Excellence is not a destination; it is a continuous journey

“

THE PREEMINENT DENTAL PRODUCTS MANUFACTURING, INTRODUCING INNOVATIVE SOLUTIONS IN EMPLOYEE CENTRIC ENVIRONMENT New technologies and innovations are transforming the world at breathtaking speed – all the more so in medicine. There can be no medical progress without technical progress, and there is no “healthy” future without innovations. Launching innovative products and establishing operational efficiencies to achieve customer delight and raising standards of oral healthcare, GC India is a one-stop solution for dental practitioners to focus on achieving excellence in clinical dentistry. Apart from its significant role in society through dental products, it is also a trailblazer for its unique employee-centric work culture. GC products are sold in over 100 countries across the world, which include well-known brands that have been used and trusted by dentists for decades. Patients value the pleasant environment, excellent service, and modern equipment just as highly as the expertise of their dentist. With GC providing a wide range of quality products, it makes the life of a dental practitioner quite easy.

THE GUIDING FORCE

Presently, GC India is progressing under the guidance of a versatile and visionary leader, Dr. Sriram Mudambi. He is the Managing Director of the Company and has been instrumental in GC’s growth for two decades. Dr. Sriram holds extensive experience and industry knowledge. He did his post-graduation Restorative Dentistry from the National University of Singapore. THE INFANCY STAGE GC is the fairy tale of nurturing dreams, struggles, success, and growth. GC was founded in Tokyo during the hard times of the Great Depression in 1921 by a young chemist Kiyoshi NAKAO with his two friends ENJO and Tokuemon MIZUNO. The three founders had to deal with several disappointments and bitter setbacks trying to bring innovation in dental material. However, it was exactly these difficulties that led to unforeseen changes of direction and turning points that would later be crucial for the long-term success of the company. GC’s first product, "Standard Cement," was a big flop in the marketplace. However, this experience provided a great learning ground for the three founders, who realized the "importance of making products by thinking from the customer's standpoint" and fostered an "uncompromising commitment to quality." Three years later, they created "Crystalline Cement," which offered excellent quality comparable to imported materials. The dedication of the founders to making quality products has been kept alive through generations of GC men and women, and it continues to drive the company's growth through the philosophy of “SEMUI”. This theory originally comes from the Buddhist concept, “Always think and act from the viewpoint of your opponent or partner”. In the broadest sense, it represents a combination of selflessness, pure objectivity, charity, and great wisdom. From the foundation until today’s journey of NAKAOs there lies a success story of what GC is today as one of the world’s largest and most successful manufacturers & suppliers of dental products.

SERVICE & PRODUCT PORTFOLIO GC is known for gifting new concepts, technologies, and products to the dental fraternity. From the then “crystalline Cement” to glass ionomer restoratives materials all have the uniqueness of their own. Some of the widely acclaimed products of GC to Dental Industry are: ● Gold Label 1 which is India’s highest-selling luting cement. ● All-round restorative with outstanding invisible aesthetics G aenial with new injection moulding technique for Gaenial Universal Injectable. ● New Fibre reinforced materials EverX Flow. ● New generation nanohybrid technology of Sculpt series ● Evolution in glass ionomer restorative to glass hybrid Ionomer Equia Forte ● Celebrating over 5 years of successful Flexceed in India: the vinylpolysiloxane impression material whose flowability of Putty-Wash is better than any other brands GC is a pioneer in taking the initiative not only to advance product development but also to support the evolution of the latest concept of dentistry, namely ‘Minimal Intervention dentistry’. GC instituted a unique MI (Minimal Intervention) concept in 2000 by rephrasing the original MI concept proposed by the FDI in 1999 and defining the three approaches of ‘Identity’, ‘Prevention’ and ‘Treatment & Control’ to better fit the clinical situation. Since then, GC’s MI concept has always formed the basis of the company’s product development. In Digital Dentistry too GC is at the forefront with the digital product portfolio like Aadva IOS, Cerasmart, Proceed ceramic, Optiglaze, Lustre Paste and G- CEM LinkForce- the universal luting solution.

A GLIMPSE OF HEALTHCARE SECTOR In the dental industry, there are several trends going on today but all of them have one clear link: minimally invasive dentistry. The ultra-conservative approach is gaining more relevance as technology provides us with better materials that allow minimum thickness while keeping the same physical properties with unrivalled aesthetics. So in the fast-moving time, it’s very much required to keep pace with the market demand and update the products accordingly. “We are Customer Focused. Continuous feedback and learning from the customer is vital to stay ahead of the competition and deliver impactful products”, asserts Dr. Sriram. “The real KEY is to first gain the mindshare of our patients, followed by wallet-share. This sequence brings about factors such as “name, fame and respect” over a period of time. All this can be achieved if we first change our mindset. There is no such thing as cheap and best. Quality will have to be the focus,” he adds.

OVERCOMING THE HICCUPS, MEASURING THE SUCCESS A few of the challenges in the pharma & medical device industries today are economic slowdown, Product liability, Customer cliff and not keeping up with Technology. GC India has a consistent growth in terms of business and is constantly upgrading the product portfolio keeping in mind the Indian customers’ needs and requirements following all the industry regulations. Because of differing requirements in the various overseas markets, GC has very deliberately localized its European, US, and Asian operations. GC has lost no time in optimizing its on-site activities, while at the same time fulfilling its obligation as a local enterprise to actively participate in each country’s dental industry associations. Human Resource is another biggest asset of GC India who is with the organization from a long period sharing and believing the philosophy of GC, even in the time when attrition tends to be higher in the industry.

EMPLOYEE ETHOS All employees at GC act as members of a big family, where they remove themselves from egocentric thoughts and respect their fellows, or "Nakama." They also strive to think from the customer's standpoint and make true products by placing a priority on the value these products provide for customers. GC’s commitment to achieving excellent quality is firmly rooted in all employees irrespective of their departments whether to research, production sales or else. To encourage creativity & innovation, all GC employees are been given freedom of work and expressing and executing new ideas & concepts. The management is also concerned with the mental and physical fitness of every employee and through a balanced diet in office, regular exercise regime. WORKING AT GC INDIA DENTAL With the diversity of its Associates(employees), GC India Dental values and respects the dignity of all, and recognizes that the long-term success of our company is dependent on all our Associates working together as a family to meet the goals, objectives and directions of the organization. Associate strengths of GC India Dental are tapped across the Regions. As such the working culture and environment in GC India is very diversified and professional. With the commitment of individual towards teamwork and high level of professionalism, working in GC India Dental would be a great advantage and experience. The HR Department at GC India Dental always endeavours to ensure that Associates are provided with sound guidelines of the policies and procedures. The Department also ensures that all Associates fully understand their roles and responsibilities to the organization and the organization’s responsibility to them. BUILDING LONG TERM CUSTOMER RELATIONSHIPS The main Management Principles of GC are based on both external and internal customer: ● To contribute to society through the improvement of oral health ● To improve corporate quality and meet customers' trust and expectations ● To create a team of GC Associates full of energy and respect Along with these, GC India constantly strives to listen and immediately address the customer's requirement, complaints and queries through the VOC process. GC has started the GC Membership Society operates in order to build close relationships with the dental professionals and to share as much information as possible about the products and latest information to help facilitate their daily practices.

FEATHERS IN THE CAP Today, with consistent daily quality activity, the GC entities have received ISO 9001, ISO 14001 and ISO 13485 certification. And over the year, with its excellence, it has been honoured with multiple awards: ● It is the first company in the dental industry to receive the internationally renowned Deming Award in 2000. ● GC also received the Japan Quality Medal in 2004, the highest recognition for quality man agement in organizations. ● GC received the Selection Committee Special Award of the 1st Japan Open Innovation Prize in 2019 ● GC was ranked second in the 10th Quality Management Level Research, conducted by the Union of Japanese Scientists and Engineers ● GC ranked No.1 in the 9th Quality Management Level Research 2016 ● GC was ranked 2nd in the 2014 Quality Management Level Survey WHAT’S ON THE CARD FOR THE COMPANY “Looking ahead to the 100th anniversary in 2021, GC is making continued efforts under Vision 2021 to become the number one dental company in the world through further contributing to a healthy, long-living society. President Makoto NAKAO has presented five key phrases for vision 2021: “Human being,” “Innovation of technology,” “Globalization,” “Advanced information society” and “Value-creating management.” These five key phrases are considered to be intertwined to create a new business environment in dentistry.

The 10 Best Workplaces of 2020 AAA Technologies Private Limited

Crefin India Management Pvt Ltd

East Corp Group

GC India Dental

Healthspring

Innovate Research Pvt Ltd

Pollucare Engineers India Pvt, Ltd

75Health

Regional Public Relations Pvt Ltd

™ £ ¤ £ ¥ ¦ ¡ ¢

Fidesto Projects Private Ltd

Yes, I would like to subscribe Prime View Magazine

AAA TECHNOLOGIES PRIVATE LIMITED Mr. Anjay Agarwal

( Chairman and Managing Director )

www.aaatechnologies.co.in

AAA Technologies is a Premier Independent Auditing and Consulting Company in the area of IS Audit, Information Security, Cyber Security, IT Assurance & compliance, IT Governance and rendering these services since the year 2000.

AAA TECHNOLOGIES: LEVELED UP CYBER SECURITY SERVICES TO SUPREME

rganizations may have implemented best of the technology but to be really effective they have to be configured properly to meet the business needs of the organization. AAA Technologies provides the assurance services to ensure that the cyber security solutions are secured, effective and meet the business objectives of the organizations. AAA Technologies is a premier independent auditing and consulting company which provides whole range of independent services in the area of IS Audit, Information Security and Cyber Security, IT Assurance and IT Governance. The key distinction with their competitors is that they are independent company rendering these services only for 17+ years. They are into services not in products and they have worked hard to reach these heights.

RICH EXPERIENCE BEHIND THE SUCCESS OF COMPANY Mr. Anjay Agarwal, Chairman and Managing Director, is an eminent security maverick serving both the National and International security community for 20+ years. He holds prestigious 25 qualification / certifications (such as CGEIT(USA), CRISC(USA), CISA(USA), CIA(USA), CFE(USA), ABCI(UK), FCA, ACS, ACMA etc) in several domains and from various countries with specialization in Information Security. He is the 55th person in the World to get COBIT Certified Assessor Designation. He has been associated in various capacities with Government and Professional bodies including Jury Member for the Maharashtra IT Awards conferred by State of Maharashtra, ISACA (USA), ISACA, Mumbai Chapter, The Institute of Chartered Accountants of India. He was the 1st person from Asia to be Chairman of Governmental and Regulatory Agencies Board (GRA Board) of ISACA, International. He has been associated with ISACA, Mumbai Chapter since 2000-2001 in various capacities and was the President in the year 2006-2007. He has been associated with ISACA, International since 2002 and has served on various committees / Board. He has been the member of Academic Relations Committee of ISACA, International for the year 2004-2005, 2003-2004 and 2002-2003. He was Member of Governmental and Regulatory Agencies Board (GRA Board) of ISACA, International for the year 2006-2007, 2005-2006 & 2004- 2005 and was the Chairman of Governmental and Regulatory Agencies Board (GRA Board) of ISACA, International for the year 2008-2009 and 2007-2008. He was Chairman of GRA Sub Committee Area 1 of ISACA, International for the year 2010-2011 and 2009-2010 and member of Professional Influence / Advocacy Committee for the year 2010-2011. He has also been a member of Audit Committee for the year 2013-2014 and 2012-2013 and Finance Committee for the year 2011-2012 of ISACA, International. He has been Co-opted member in Information Technology Committee of The Institute of Chartered Accountants of India for the year 2003-2004 and Co-opted member in Information Technology Committee of WIRC of The Institute of Chartered Accountants of India for the year 2002 and 2008. He has been Jury Member for the Maharashtra IT Awards conferred by the State of Maharashtra for several years. He has been involved in 10,000+ assignments in Information Security / Cyber Security till date.

DISTINCT ROLES OF MAN-AT-ARMS Company of the year 2017 in IS Audit and Cyber Security by CEO Magazine 20 Most Promising Cyber Security Solution Provider 2017 by CIO Review 10 Most Trusted Cyber Security Companies 2017 by Insight Success 50 Best Indian founded companies by Silicon Review in 2017 20 Most Valuable Networking and Security Solution Providers in 2017 by Insights Success Top 20 Promising GRC Solution Providers 2016 India by CIO Review Companies Top 20 IT Service Companies 2014 by Silicon Review (the only company is the filed of IS Audit / Information Security)

Received Maharashtra IT Awards from Maharashtra State Government in the field of Security Judged “Best Cyber Security Organisation” by Newsmaker Broadcasting Corporation Received “Indian Achievers Award for Industrial Excellence” by Indian Economic Development & Research Association Received “Indian Leadership Award for Information Technology” by All India Achievers Foundation Rashtriya Udyog Ratna Award by National Education & Human Resource Development Organisation International Award for Business Excellence (in Bangkok) Holder of Certificate of Appreciation from ISACA, USA since 2005-2006 till date Appreciated by major newspapers for their contribution

IMMENSE OPPORTUNITIES IN MARKET There are lot of opportunities and awareness about cyber security in India now. And the credit goes to the Digital India movement, Government Regulations and Ransom wares. With greater awareness, Organisations are looking to safeguard themselves against Cyber Threats. As people use the digital media for transactions, they would like that the same be secured. Major challenge is to be proactive and keep ourselves updated ahead of time and also rendering quality services to their clients. At present, opportunities are unlimited in this field.

CREATED A WORKPLACE WHICH FEELS FAMILY AAA Technologies believe that the whole firm is a family. There is both informal and formal structure. All family members are reachable to top management, discuss their personal issues which gets sorted out by them and flexibility in leave and timing of organization. Formal structure in the sense that the work has to be completed in time and with best quality even if they have to work late. Company looks after their needs and they look to achieve company’s objectives.

SERVING WITH BEST-IN-CLASS SOLUTIONS IS THE BEST STRATEGY COMPANY FOLLOWS AAA Technologies have built the reputation of rendering the best quality services to their clients and they can boost that 100% valued addition and client satisfaction in all projects. So, they mostly receive publicity through word of mouth. Certainly, they have also Business Development Team to build and retain the customer-base.

TO STAY AHEAD OF TIME IS THE KEY TO SUCCESS

“

Create best-of-breed global solutions for IT Governance, IS Audit, IT Assurance, Information Security and allied realms.

”

To secure the Cyber Assets of the Country and to remain into this field, circumstances demands to be ahead of time especially in technology. AAA Technologies professionals keep contributing both at National and International Level in Cyber Security, enrich their skills over a period of time and continuously stay updated. With that said, maintain a high integrity and ethics, the company would grow leaps and bounds. The cyber security field would increase exponentially atleast for next two decades and, ofcourse the firm would be one of the beneficiary.

Crefin India Management Pvt Ltd Crefin India: Improving companies, improving lives India is worldâ&#x20AC;&#x2122;s third largest startup eco-system and overall startup base is expected to cross 7,500. There is also a surge in funding which is above $5 billion in the year 2018. The start-up ecosystem in the country is only going to expand in coming times and it is already seeing growth of 12-15 percent from last year and funding is likely to multiply. However, the greatest challenge is the astounding failure ratio of startups. We need to remember the fact that each startup sustained and transformed into profitable venture is a great opportunity for our country as well to promote social good precisely through saving of and creation of new jobs for the people, other than contributing towards sustainable economic growth of the nation. This is where the management consultants step in, helping startups to solve all their problems ranging from checking their viability and business health to building their business models and to aid them to improve their overall performance and profitability. Established in 2017, Crefin India Management is a management consultancy firm that is built over decades of experience of learning, training in corporate world, as an investment banker and as a manager. Its clientele varies from e-commerce starts-ups to companies dealing with Exim solutions and agricultural supplies. It is helping these businesses to improve their performance and grow by providing customised management solutions as per the estimated needs.

Seamless execution of ideas

Jeevendra Poddar MD

Shipra Singh CEO

As a management consultant, it offers various services like business management, project management, start-up management, financial management and business health check and detailed project report to elevate the various sectors of business. Crefin is known for its trademark and copyright solution â&#x20AC;&#x2DC;MPO - Management Process Outsourcingâ&#x20AC;&#x2122; which is especially focused towards boosting the start-ups. It is a unique process through which clients outsource their management to Crefin India and through MPO it enters a contract with CUC (Company under Consultancy) to bring in seamless execution of idea in order to make company profitable and sustain in the start-up ecosystem. In the course of MPO, it also provides a dedicated management team to start-ups to carry out their everyday business operations efficiently. Crefin India aims to reduce the staggering failure rate of starts-ups in India which is above 90 percent presently and thus contributes towards the economic growth of the nation. Crefin India has also announced plans to integrate artificial intelligence (AI) with management process to devise new management systems for the startups. At the same time, they are aware of the fact that one person is different from the other person and it is not possible to follow same motivation strategy for two different individuals. 22

From a darkhorse to a rising star Like any proper aspirational startup story of India, Crefin gained its current stature not through Godfathers or family fortunes for guidance or support but through passion, professionalism, hardwork and zeal to turn the tide. The whole team at Crefin India is currently working on bypassing all the constraints by devising new strategies and techniques of disruption. While looking at all the major challenges that new businesses typically face. Crefin firmly believes that every sector needs a reverse way of working along with new innovations. Primarily, the workforce needs to be more skilled, and thus, major training and motivation is required for the new entrants in workforce of the country as they have energy and passion but lack direction and motivation. Crefin on its part does not believe in chasing success in mechanical terms but strives to achieve excellence by ensuring perfect blend of consistent hard and smart work. Crefin has set high standards of professionalism and business ethics, and the team management reveals that the core values of its organisation are efficiency, creativity, innovation, consistency, commitment and perseverance. They have gained the respect that they enjoy today in the industry because of their belief that the most important measure of any company’s success is client satisfaction and it is the high degree of client satisfaction and trust it has earned over the time, which has enabled Crefin to cross new puddle of success, though they have set their eyes on oceans.

Stronger the foundation, mightier the construction Crefin India attributes entrepreneurial spirit highly for foundation and sustenance of any enterprise. The company believes in the line - An entrepreneur is someone who are possessed by dream and will to create own commercial kingdom. For them an entrepreneur is someone who has impeccable risk-taking abilities and has ventured into untested waters for setting up an enterprise from scratch, moving beyond the comfort of salaried job. With a vision to create a world full of best professionals, the co-founders of Crefin India, Shipra Singh, currently the CEO and Jeevendra Poddar, currently the managing director, have worked to improve the performance of people as well as companies in the best possible ways they can by devising business tools and working closely

with the companies to improve their performance and increase their profitability and contribute a better value to the society. This is among the many reasons why they were honoured with many awards and recognitions across the globe including the ‘Brand Leadership Award’ at Goa State Best Brand awards 2018. Jeevendra has also been invited as a special speaker at ‘Debt Syndication Asia Summit 2018’, held at Singapore.

What can be more satisfying than building lives and making people happy.

Building lives, spreading happiness The leadership at Crefin India firmly believes that a leader is successful if his/her team is happy and content and obviously happy and content people are more productive and deliver better results. Shipra and Jeevendra jointly believe that success is not a destination, but it’s an on-going journey which never ends and in this journey the people you meet are the most important resources you can have. If you can make enough people happy and comfortable you will be surely happy and comfortable as a result of it. They consider this as more of a service to the citizen of the country and they strongly believe that if people are treated well and their intellectual as well as emotional capabilities are well balanced, they can do wonders in their personal as well as professional space. Clearly stressing on the importance of relationship management, Crefin India works closely with people around them and understands them holistically.

www.crefinindia.com

23 19

East Corp Group Quintessential Fire Safety Services with Fire, Security and Safety During the initial twenty years of Hemant’s career, he gained experience in the same domain with different companies. He was always passionate of doing things differently and take responsibility in whatever he pursued. However, during last six years as CEO of the company, as a serial entrepreneur he felt the responsibility not evolves about himself but also building team and brand around him in the market. Each day as an opportunity to learn and achieve something that encourages and excites Hemant and its team. Hemant is on mission to take his group to the next level from day one and never felt discouraged of being an entrepreneur in a price sensitive economy.

Out-of-the-Box Services and Solutions East Corp is a growing company with resources of fourteen people and serving clients not only PAN India but also SAARC countries. Currently, the company is operated from Mumbai. The brand expanded as a group providing consulting services in Fire, Security and Safety. The Group is engaged with end-users, architects, developers, industries and contractors in terms of Consulting, Audits and Awareness trainings. All three pillars; Fire, Security and Safety are vital and interdependent for many customers. It becomes convenient for these facility owners to deal with the company as one point of contact. Moreover, they don’t sell any products or systems and hence their unbiased, technical approach sets them apart from the competition, making them truly independent third party trusted and professional consultants.

Conversion of Hemant’s Rich Experience into Fruitful Fire Safety Startup Hemant Khadse is CEO of the Group company. He started his career in year 1994 with Mather and Platt Ltd Mumbai, then a leading British company in Fire system solutions. Since then, he continued working in same industry but played different roles in various organizations in India and Middle East. During the first twenty years of employment, he gained in-depth understanding of this industry – demand and supply. He came up with business plan and it was not only to begin start a commercial entity but a platform where he can exchange his experience and elevate the fire safety standards in the form of consulting and training services. This is how Hemant’s independent consultant journey started in 2013.

Awards and Achievement

Hemant Khadse 22

Group CEO

Last year, East Corp was awarded as Top 20 Safety consulting company by Silicon India Bangalore. Hemant was also privileged to receive honor as Top 30 dynamic CEO in India from Startup City Magazine. Apart from media mentions, Hemant values each customer feedback which drives the company to do better every day. 24

Growing Mindset of People for Safety and Security Growing concerns of safety and rising security thefts issues in India, making facility owners to opt for experienced professionals to guide them in the process of making them non-compliant to compliant and unsafe to safe-secure place. There is notable change in the perception of users when they engage professional consultants as at present they consider it as a long-term investment rather an immediate expense.

Making Aware People About Significance of Fire Safety India being price sensitive marketplace, safety security is given least or last importance. Business wakes only when something directly affects them. Users are still unaware of the best practices and statutory compliances that may prevent their losses or danger rather paying for the risk. East Corp conducts various free training awareness programs on fire safety but some people still consider itâ&#x20AC;&#x2122;s not meant for them. This mindset needs to change.

Long-term Customer Relations has High Contribution in Companyâ&#x20AC;&#x2122;s Success Hemant truly believes â&#x20AC;&#x153;people buy from Peopleâ&#x20AC;?. Winning trust is the key in any business and he always has this objective in mind while dealing with people. The company is in the domain of protecting someoneâ&#x20AC;&#x2122;s life, property and environment and hence utmost care is taken while delivering our services. Companyâ&#x20AC;&#x2122;s biggest asset so far is their customer relationship and trust that they build in the industry.

Motivation, Creativity and Innovation Hemantâ&#x20AC;&#x2122;s passion is to interact with people and solve their issues with required abilities/knowledge in the best possible manner. Companyâ&#x20AC;&#x2122;s professional team is trained to deliver the solutions responsibly. Although the work is may be repetitive, however each customer offerings is different and specific. This cultivates innovation and creativity within the team.

Work on Long-term Relationships instead of Shortcuts

Hemantâ&#x20AC;&#x2122;s wise words for maintaining long-term relationships include, â&#x20AC;&#x153;Never follow short cuts for immediate gain and treat our customers as long term business partner. Transparent and professional approach always build strong bond with your customer and once we take care of his problems, he takes care of you well.â&#x20AC;?

East Corp was not born it was built. It was created on a collection of WKRXJKWV JDSV LQ RXU ĆHOGV systems and resources. We provide engineering and technical support and our practices are driven by thought leaders, collaborators, communicators, forward-thinkers. Multiplied Growth in Future Currently, East Corp has created a group of companies focusing Fire, Security and Safety verticals independently and offerings; Audit, Consulting and Trainings solutions to the market. The company has its footprints in India and SAARC. In terms of consulting solutions, the company wishes to be the preferred choice of customer and achieve 10X growth by 2022.

Useful Insight East Corp is doubling their business every year without compromising quality service. Interested corporate industry should come forward and associate their training awareness programmes under CSR program for mutual benefit.

www.eastcorp.co.in 25 23

Fidesto Group:

Fidesto Projects Pvt. Ltd & Fidesto Turnkey Projects LLP

A Promise that lasts from Conception to Handover India, the seventh largest economy by nominal GDP and the third largest by the purchasing power parity is expected to be the third largest construction market globally by 2025. As per reports, by 2025, the construction output is expected to grow on average by 7.1 percent each year and with the allowance of 100 percent FDI under automatic route in completed projects for operations and management of townships, malls/shopping complexes and business constructions, it seems all the more plausible. However, one of the major causes of concerns in the construction ecosystem is the lack of apt Project Management and with a infrastructural investment of more than Rs 1 trillion (2012-2017), lack of accountability, improper risk management, ambiguous contingency plan do tend to creep in. Couple that with a total of more than 44 million actively involved people, the Indian construction industry is bound to come across stints of inadequately skilled personnel, undefined goals, scope changes, poor communications, resource deprivation and lack of stakeholder engagement. In this milieu, Fidesto Projects Private Limited, a professional Project Management Company, has incorporated a 3600 vision and approach towards Project Management with the motive to serve their esteemed Clients for their projects.

Extended Hands for respected Clients Derived from the word ‘fides’ which means loyal, reliable and responsible, Fidesto has adopted a 3H approach, i.e. Humbleness, Honesty and Hardwork to provide professional, dedicated and value based project management services to their respected clients. It acts as extended hands for respected clients and works as Single Point of Contact (SPOC) on client’s behalf for complete project management. Fidesto involves itself in overall planning, design coordination, award strategy and award process, monitoring, controlling quality, safety and hand over of the project in order to produce a functionally and financially viable project. Once entrusted, Fidesto takes over the project from its conceptualisation to design development to whole developments through the active participation of competent and well qualified design and execution team. Banking on their experience, Fidesto not only implements its ‘Standard Operating Procedures’ (to ensure Design Coordination, Quality, Safety, Progress, HSE, Cost Management and much more), but also forecasts upcoming challenges, and acts with necessary solutions to safeguard the project. The aforementioned 3600 approach involves Pre-Construction

Vipul Garg 24

Site Reconnaissance Director

Team Consultants Finalisation through the Process of RFP/ Proposal/ Discussion/ Negotiation/ Clients Feedback/ Rating Matrix/ Award. Concept Briefing Coordination for various Applicable Approvals from Authority Project Scheduling (Macro level) Design Management (Coordination with Architect/ Consultants to get the design done from Concept Design to Good for Construction Drawings and BOQ/ Estimation Stage.) Project Budgeting Tender Packages Strategy Value Engineering Award Process HSE Planning Award as per Project Schedule During Construction Drawing Review and Coordination for closure for Execution Site Logistics Review and Implementation through Contractors Coordination with Contractors and Team Consultants for proper Site Execution Quality Assurance & Quality Control EHS Site Supervision and Progress monitoring Cost Management Safety & Quality Audits. Post Construction Snagging & De-snagging Coordination Project Closeout Report including “As – Built” Drawings, Final Billing Closure for all Contractors/ Vendors and Learning & Experiences, etc.

Aiming for the best, delivering only best A university gold medal awardee in his graduation in Civil Engineering from Amravati University and a Masters of Engineering from IIT Roorkee and MBA in finance with over 22 years of experience in project management, project planning, project execution and management, the Director of Fidesto, Vipul Garg has worked with various government sectors through UPSC for UP irrigation department and has even held fifth rank in UPSC. Along with experience in corporates like Birla Group, Desein Group, Feedback ventures and AIPL Group. Vipul has published technical papers in national and international journals which even earned him the L&T ECC Award for technical presentation on Concrete Technology.

With such an able visionary at the helm of affairs, Fidesto has reached the figure of 50 lakh square feet (approx.) BUA for project management for various high rise projects and the entire credit to it is shared amongst the team at Fidesto called the ‘Fidesto Family’. The family like work culture that enables authority to explore and implement ideas has however acted as a catalyst in the process at Fidesto. The Processes gets strengthened by periodical issuances of ‘Working Manuals’. Believing firmly that ‘only Work, Works’, Fidesto involves its team including senior officials and owners in each project irrespective of quantum to utilise their experience for good of the projects.

Value engineering is our culture. We ensure it through our past experience of all Fidestonians. Harbouring its biggest asset: Team Along with fortnightly regular Design Coordination Meeting (DCM), Fortnightly Regular Conference Call (CC), Fortnightly Project Updation to Clients, Weekly Internal Site Updation, Monthly Progress Report (MPR) and Monthly Construction Updates to all Consultants, full focus on soft skills in addition to the software skills is also considered for the Fidesto Family. Regular Team Training on Technical and Managerial aspects is a routine in Fidesto. Fidesto carries out periodical social gatherings, takes care of every individual, management’s and team’s involvement in all good or crucial times for Team’s families. Fidesto has adopted a pro-active and systematic approach and Vipul’s guidance is there at every step for growth of the individual and Company. It is due to such fine attributes that Fidesto has earned the adulations from some of the best in the industry like the Rucha Group, Yashvastu Group, Shah Developers and Promoters, Bhumiraj Group, Kakkad Group, Sense Wellness (Wave Group), AGI Infra, Old World Hospitality, Apratim Group, Vaswani 108 Lifespaces, Vighnadanta Reality, Prathamesh AOP and many others. Fidesto and its team prides itself in forecasting a problem even before it crops up and tackling it event before it becomes a concern to its client. www.fidesto.co.in 29 25

healthspring Professor Gautam Sen Chairman and Founder

Kaushik Sen Co-Founder and CEO

All family health care needs under one roof

ealthspring is a pioneer in the integrated primary care model and has developed a chain of neighbourhood clinics that deliver world-class tech-enabled high quality care and operates a network of 25 clinics across Mumbai & Pune. The firm also provides pan-India Corporate and Occupational health solutions to leading companies and has 90 such centres across the country which includes Factories, Mines and their townships along with Off-Shore and In-shore Drilling Platforms. Healthspring has provided comprehensive primary care (family medicine) to more than 8 lakhs

In the Pursuit of Serving the Client better Healthspring has built a brand by meeting unmet needs in the consumer space – from safe, modern and world-class facilities, to providing all required consumer primary care needs under one roof including, doctor consultations, pathology, dental, diet, physiotherapy, home care, pharmacy & emergency services ensuring a high level of customer service and receiving customer feedback based on Net Promoter Score, a key metric in all decisions. Healthspring follows P4 medicine- Predictive, Preventive, Participatory and Personalized Care, which has been recognized world over as the best way to drive better health outcomes. Most importantly, Healthspring has built trust with consumers by staying true to its values and creating an ethical, honest system (no referral fees, full-time doctors dedicated to personalised patient care). Healthspring has won numerous national and international awards including the prestigious Healthcare Business International award and Frost & Sullivan award. Healthspring was founded with a vision of transforming India’s health delivery system where it matters most - at the entry level of care, or “Primary Care”. Primary Care encompasses a very large area in pre-hospital healthcare delivery, ranging from care at home to responding to day-to-day health care needs, acute and chronic illnesses as well as emergency medical situations. Primary care has the potential to significantly improve health outcomes by keeping people healthier and out of the hospital, and reducing unnecessary testing and hospitalizations. 26

The Experts in the Field Prof. Dr. Gautam Sen is the Chairman & Founder of Healthspring. He grew up in a small sub-divisional town in Maharashtra, where his father was a legendary surgeon. He studied in Marathi medium, until doing his MBBS and MS in Mumbai, at Grant Medical. He holds a Fellow of the Royal College of Surgeons (FRCS), Edinburgh, one of the most prestigious postgraduate medical colleges in the world, and is one of the very few people globally to hold an honorary FRCS from the Royal College of Surgeons, Glasgow. Very well-known for his practice as a general surgeon, Professor Sen is also a renowned Professor of Surgery– he was the Honorary Head of the Department, Grant Medical College, and continues to be an Emeritus Professor of Surgery at Grant Medical College. He is a Postgraduate Teacher and Examiner for the Royal College of Surgeons, Edinburgh, an Examiner for Tribhuvan Medical College, Nepal, Postgraduate Teacher and Examiner for the National Board of Examination in General Surgery. Besides his medical practice and teaching, he has also been a pioneer and path-breaker in shaping positive developments. • In the 1980s, he founded the Association for Trauma Care of India, which brought the concept of Golden Hour to India, and India’s first wireless-enabled ambulance service • He was the Founding Secretary and Chairman, Indian Chapter of the Royal College of Surgeons, and under his aegis the FRCS examinations were held in India for the first time • He is Chairman, College of Surgeons of India, and Director, Surgical Education for the Association of Surgeons of India He is also passionate about reforming medical practice and education in India, and besides the positions above, has the honour to be: • Member, first Board of Governors of the Medical Council of India (2010-2011), appointed by the President of India to bring the MCI back on its feet as it recovered from a corruption scandal • Member, National Health Systems Resource Centre, the technical arm of the National Health Mission • Honorary Advisor to the Government of Maharashtra, Accident and Emergency Services • Various advisory positions to state and national governments and the Ministry of Health and Family Welfare, and the key architect in major reforms in medical education He has received numerous awards, including: • Department of Health and Human Services, US Government for his contribution to the development of Accident and Emergency services in India • “Outstanding contribution to Surgical Education and Training in India” from the Royal College of Surgeons • College Overseas Millennium Gold medal from the Royal College of Surgeons • The Sir Pehin Aziz College Gold Medal, Royal College of Surgeons • Honorary Member, Society of Surgeons, Nepal, and award from the President of Nepal • Honorary Fellowship from the Royal College of Surgeons, Glasgow His belief that a robust primary healthcare system is the key bedrock for a medical system that creates better health outcomes while helping reduce the overall cost of healthcare, has been brought to life at Healthspring.

Mr. Kaushik Sen is the CEO & Co-founder of Healthspring, Family Health Experts. He started Healthspring in 2010 along with Dr. Gautam Sen. Kaushik previously worked with management consulting firm Bain & Co. in Boston, Singapore and Delhi for over 11 years. At Bain, Kaushik worked extensively in Healthcare (Hospitals, pharma and medical devices) and Private Equity. When Bain opened an India office in 2005, he was an instrumental member in establishing the office. In 2009, he left Bain to start Healthspring. Kaushik has a B.A. (Economics and Mathematics) from Colby College, and an MBA from the Harvard Business School. He is passionate about reforming the healthcare system in India, and providing consumers with a high quality service and ethical option. Kaushik is a Salzburg Global Fellow and was selected by the Economic Times as one of India's top 40 Young Business Leaders in 2017. He plays a key role in various industry bodies in Healthcare and Health Insurance, and has been a featured speaker in International and national conferences.

Awards and Recognitions Healthspring has received several National & International Awards & Recognitions since its inception such as: 1. Healthspring has been regularly invited by World Innovation Summit on Health (WISH) as a model of Robust Primary Care and Accountable Care at Primary Care level. 2. World famous Brooking Institution, USA wrote a Case Study on Healthspring which was presented at WISH 2017. 3. Tata Institute of Social Service (TISS), India presented a case study in 2018 for its Annual Conference on Health, jointly with National Health System Resource Centre of GOI 4. “Best Building of a Brand”, HBI 2017 Business Model Innovation Awards in association with KPMG in London. 5. Frost and Sullivan Award as “Best Emerging Primary Care in South east Asia” in 2018. 6. NABL Accreditation & International Laboratory Accreditation Cooperation to Healthspring lab, within one year of its inception.

The Best Service provider in the Healthcare Industry Healthspring has established many “firsts” in the healthcare delivery in our country. Some of the firsts include: 1) Group Practice Concept: Established the country’s first group practice at the Primary care level. We provide not only full time GP services, but also a team of equally important health care professionals such as Physiotherapists, Dieticians, Medical Technicians and administrative support and management and a strong IT System for Electronic Medical Record (EMR). 2) HS EMS Service: A doctor led, first of its kind System Driven Emergency Medical Response System (EMS), available 24 hours 365 Days for the community where we have set up our centres. The team closely monitors every development and is with the patient throughout even in the event that hospitalization may be required. Out of 1000+ Emergency calls attended so far, only 20% had to be hospitalised. 3) Family Medicine – A Team Approach by Caregivers: We provide all essential facilities as primary care givers under one roof, with an aim to bring back the family doctor concept. Our Centres have the following facilities under one roof: General Physician, Dental services, Mental Health, Pathology, Physiotherapy, Dietician, Pharmacy, Radiology, Home Care, and Emergency. 4) Electronic Medical Record: Our electronic medical record system enables our members to see their reports anytime, anywhere. Our patient management system ensures continuity of care by making patient reports available to our doctor’s real time. The system doesn’t compromise patient confidentiality. 5) Road map to Good Health: A proprietary, IT enabled Health analysis report which compiles patient’s history, Lab results and creates risk profile based on International standards and evidence based medicine. This road map provides personalised, targeted and achievable goals and summarises onward management. 28

Kotak Mahindra Asset Management Company

Nilesh Shah MD & CEO

Â&#x2021;

The corporate tax cut announcement by the Finance minister on 20th Sept 2019 has come as a game and sentiment changer for India Inc. The slash in effective rate from 34.9% to 25.2% (including surcharge), will have a long term ripple effect throughout the economy. An equally far reaching step has been the announcement of a special 17% rate for new companies incorporated on or after 1st Oct 2019 (and starting new manufacturing facilities before March 2023.) These measures have created an air of optimism in the market not seen in a long time. The tax cut will lead to cash retention of around Rs 1.45 lakh cr with the corporate sector. These tax savings will become major risk-capital available with the companies. Lower tax would mean money saved for years together. Companies may utilise this retained cash for lowering prices, future capex investment and expansion, debt de-leveraging or dividends/buybacks. This in turn will create credit demand for banks. On the other side, it may lead to reduced NPA stress and also put money in hands of customers/investors. This, compounded with PSU bank recapitalisation, the banks will find themselves in an advantageous position after a long time. The 2nd element of the tax cut provides a special 17% rate for new manufacturing companies. This basically is the strongest pitch that India has made for FDI in a long time. In one fell swoop, this measure has brought the tax rate lower than most countries in the ASEAN region. This would augur well for companies moving away from China. Government deserves all the laurels for these slew of measures. But it must not stop at that. Now that India has wrest the initiative, we must build up on the momentum. The availability of land, access to market, and supportive labour laws are business-efficiency and viability issues. Government must help in reducing these barriers for investors. And it is our studied understanding that government is aware of these issues and may look to address the same in the future. 30

Earnings Boost Investment Uptick

GDP Growth Corporation tax rate cut

Consumption Boost

Capital Inflows Job Creation

There is this concern that the forgone revenue receipt by the government may lead to fiscal pressure. The expected fiscal deficit is likely to be around 3.7% post the new corporate rates. While this may be true, yet we believe that the growth boost from this measure may lead to greater tax revenue over the long term. For PE rerating there would be more steps required. Since we have increased tax rebate to corporate India, there is a gap on the fiscal side which needs to be bridged. If it is bridged through asset divestment, that is strategic divestment and not market divestment, then the market will get rerated. Moreover, if we bridge the gap on borrowing side by sovereign bond issue or by attractive FPI capital into the Indian bond market, then certainly market will get rerated. In the short term though, the expectation of fiscal pressure has caused some spike in yield. The yields may remain relatively high until it becomes clear as to how the government will aim to mitigate the potential rise in fiscal deficit. However, we believe that the companies will now have a better interest coverage ratio and debt servicing capability. Thus, the spreads of high quality corporates may in fact come down over a period of time. Moreover, the low inflation still continues to provide cushion for rate cut, albeit in a more staggered manner. The tax rebate is a step in the right direction - it is a bazooka move! It has changed the sentiment significantly, opened many more possibilities for rapid growth in days to come, however, we need to support it by some more innovative steps like strategic divestment, sovereign bond issue or inclusion on India in the bond index, which attracts more permanent FPI capital in the debt market. We had pointed out earlier that market is likely to bounce back once the government comes out with a stimulus package. While the market run-up was steep and quick; we believe that the market still remains in around fair-value zone. There is still buying opportunity in the market due to panic selling that had happened earlier, especially in the mid and small cap segment. For this very reason, we believe that a staggered approach to investment in mid/ smallcaps; and in large-mid cap category fund, is a lucrative option. Lumpsum investors can look at investing through balanced advantage fund (BAF) with follow-on STP flowing into one of the above equity funds. Fixed income investors can look to invest in credit fund and Short term bond funds. Dynamic bond fund may also be a lucrative bet if yield spikes significantly from current levels. To summarize, the India story is coming back on track. The next few months will be critical as to how we compete in the global arena to attract foreign capital and trade incentives. The political dispensation is clearly at it. Indiaâ&#x20AC;&#x2122;s vast strength, its influential diaspora and cultural goodwill, amongst other things, must be mobilised to fulfil the very achievable 5 trillion-dollar dream. 31

IInnovate Research

EXCELLING IN CLINICAL RESEARCH INDUSTRY WITH A UNIQUE EMPLOYEE-CENTRIC WORK CULTURE

n today’s age, every industry is going through rapid change and upgradations. The healthcare industry is no exception. Technological advancements, advanced drugs, newer diagnostic tests, and new research findings have shaped the way; the healthcare industry has scaled up in the past few decades. However, while healthcare organizations are doing their best to keep abreast of the pace of the fast-growing industry, these firms are dealing with the challenges of ensuring effective human resource management. Healthcare organizations are driven by the spirit of adding value to someone’s life. Innovate Research is a burgeoning and technically advanced Indian contract research organization excelling in a range of services from end to end clinical research services to regulatory affairs, quality assurance, data management & biospecimens. Apart from being committed for life span and human life time accelerator, it is also a trailblazer for its unique employee-centric work culture. The company wholeheartedly showers its praise on its dedicated and apt employees for its victorious journey since its inception in the year 2014. Innovate Research aims to go a step further for clients to become ultimate partners, to precisely understand their requirements and provide optimal solutions. It utilizes its product offering(s) with customers which exactly suits their requirements and helps it in getting its commitment for a long term relationship.With a vision of ‘Creation through Innovation’, Innovate Research is streamlining business challenges, maximize human potential and optimize world health through life science innovations.

THE FLAG BEARER The Founder and MD of Innovate Research, Dr. Devesh Kumar comes with over 14 years of experience. He holds a post-graduate diploma in clinical research and certification of NDAP from FDA smart (USA) and certification from the International Business Management Institute (Berlin, Germany) in Economics and International Business. Dr. Devesh is very passionate to work for medical corporations and he has worked for over 250+ global and domestic trials. As an expert industry consultant, he has worked for global companies like IQVIA, Fresenius Medical Care and group companies of healthcare giants like Fortis and Max. He has set up multiple CRO’s in past and after 14 years of professional experience; he realized that he has more to offer to this Industry so he started building multiple brands for multiple services to the healthcare industry. 32

â&#x20AC;&#x153;The first thing that strikes a personâ&#x20AC;&#x2122;s mind while starting a business is, â&#x20AC;&#x153;Will it be a success or a failure?â&#x20AC;? and I believe that one must always be prepared for both. The Journey to date has been a roller coaster ride as we saw both sides of the day; â&#x20AC;&#x153;Dawnâ&#x20AC;? and â&#x20AC;&#x153;Duskâ&#x20AC;?. Our commitment towards the brand and customers made us sail through and here we are looking to expand globally now,â&#x20AC;? asserts Dr. Devesh. â&#x20AC;&#x153;Our commitment to our clients and the ability to exactly understand their time and cost requirement has helped us getting repeat business. I never expect overnight success and personally believe slow and steady growth will make Innovate Research being one of the most preferred life science service providers in India,â&#x20AC;? he further adds. The challenges and hurdles exist, but women seem determined to overcome them. It is no wonder that Indian women entrepreneurs are now boldly going where they have never gone before. In this golden age of globalization, digitalization and start-up booms, India are clearly seeing a revolution vis-Ă -vis women entrepreneurs. Todayâ&#x20AC;&#x2122;s women entrepreneurs do not come only from the established business families or from the higher-income sections of the population, they come from all walks of life and from all parts of the country. Not only that, women are now breaking the glass ceiling consistently. From running sports media firms to construction companies and security and detective agencies â&#x20AC;&#x201C; women are dabbling into fields that have traditionally been bastions of male domination.

â&#x20AC;&#x153;

We are ok with slow Since start-up attracts the Newbieâ&#x20AC;&#x2122;s and given the uncertainties of growth until itâ&#x20AC;&#x2122;s sustainable and makes us grow such ventures industry reputed hardly look them as an option. Therefore, most start-ups have to build and grow on non-specialist year by year.

managers giving way to longer decision-making time. Raising funds also has been an obstacle, self-funding limits many decisions which may favour the companyâ&#x20AC;&#x2122;s growth and future.

â&#x20AC;&#x153;

Customersâ&#x20AC;&#x2122; trust in Innovate Research is the main driving force. Cost and time play a vital role in any business bidding but the end result deliverable decides your future fate with the client. As most of the business is repeat business from the same clients, Innovate Research strives to be an ultimate partner for clients for all their long term and short term needs. A Healthy Work Environment is one that is safe, empowering, and satisfying. Company culture is an integral part of the business. It affects nearly every aspect of a company. â&#x20AC;&#x153;We at Innovate Research take care of everything from recruiting top talent to improving employee satisfaction and learning with instilling each and every possibility for the growth of employee and organization,â&#x20AC;? Dr. Devesh Kumar states. The company recently expanded its physical appearance to Canada, now it is planning to start new delivery verticals and offer its services to Europe and Southeast Asia and other western parts of the globe. 33

KUMAR SUBRAMANIAM Co-Founder & CEO The Role Played by 75Health in the Modern Healthcare Ecosystem 75Health is an efficient and reliable health information technology services provider that offers practice-specific EHR solutions. In addition to efficiently organizing critical health information, the 75Health EHR enables providers and healthcare organizations to improve their practice and revenues. 75Health specializes in creating client-centric health information systems such as practice management systems, personal health records, medical billing systems, and electronic medical record software.

Innovations in the Modern EHR Improve Patient Safety and Experience With the powerful partnership between information technology and the modern healthcare industry, several innovations have been made possible. This combination has given birth to unprecedented health information technologies (HIT) that greatly improve care quality. One of these effective and useful tools and technologies is the extensively adopted Electronic Health Record (EHR) Software. Helping to bridge the gap between healthcare practitioners and patients, the modern electronic health record systems have since their inception been assisting medical professionals across the globe in various ways. By adopting this efficient medical information tool, patient care is expedited and practice work flow is streamlined from initial point-of-contact up to the last leg in care delivery. In order to ensure that the widely-used electronic health record software facilitates a superior and futuristic practice, providers are encouraged to move in tune with the salient features and innovations in the EHR system.

A lot of areas require healthcare innovation: According to survey conducted on B2B healthcare technology marketers, interoperability happens to be the most needed technology innovation in healthcare. Half of the respondents believed that technology is crucial for improving patient experience, while an equal number are hopeful and wish to witness more progress in the modern EHR Systems. The following key innovations are about to enhance patient experience:

Fast-tracking vaccinations:

Research by the National Center for Biotechnology Information, there has been a rapid rise in use of influenza vaccinations due to clinical alerts. A drastic increase has been seen over a short time span. Patients between the age group of 3 years to 19 years have been found to have completed 15 out of the expected 10 vaccinations. This success rate has been attributed to the use of innovative EHR System. 34

Information-based decisions ensure better care delivery: Health-

care providers are assisted by clinical decision support tools in providing the most optimal care to patients. With seamlessly scheduled and cross referenced refill alerts, potential allergies and reactions are eliminated. Accurate scheduling of appointments reduces wait time, thus enhancing productivity and efficiency. These are made possible by the innovations in the patient health records in the form of EHR Systems.

Preemptive care ensures better results: The integrated application of patient portal configured in EHR Systems facilitates patients in several ways. Proving to be a safe haven, the patient portal enables scheduling of appointments round-the-clock, while providing real-time information about patients to providers. Patient demographics, lab results, and several other data are available here. Basic EHR functionalities and certain practice-specific capabilities help healthcare providers immensely in improving care delivery. Data automation facilitates smooth work flows: Entering notes and orders such as drugs and lab tests becomes possible using computers, thanks to the computerized physician order entry (CPOE) systems. Replacing the conventional method of paper charts and manual data entry, this assures accuracy and saves a lot of time. It has been proven that EHR adoption helps minimize medication errors by more than half. Validity of the data is ensured, thus warranting a smooth work flow in practices. Increased quality translates to reduced costs: Better lab access and automated processes ensure that data duplication is reduced. This helps improve the quality of care delivered to patients consistently. EHR solutions enable practices and physicians to stay on track with the most modern measures and preventive treatment, in addition to clinical alerts. Equipped with the improved and new view of critical paitent information such as patient charts based on cholesterol, weight, and so on, providers are enabled to increase care quality. Healthcare providersâ&#x20AC;&#x2122; revenue increases: Implementation of the innovative EHR System facilitates faster processes and accurate information. Providers are enabled to see more patients. An increase in the number of patients seen to the tune of about 25% is facilitated due to EHR usage. Healthcare organizations get higher chances to recover their investment, sometimes within a year of EHR implementation. Practice-specific care delivery:

EHR systems can be created with specialty-specific functionalities. These help practitioners and their supporting staff to save considerable time by focusing better on their intended specialty. Reports can be customized according to specialty, while consuming less time. Cloud-based EHRs facilitate 24/7 access to data, making it quite convenient for providers.

Efficient and secure information exchange: Timely and easy availability of critical health data to all stakeholders is ensured by interoperability. Labs, pharmacies, insurance companies, and other services involved in care are enabled to access the required data. Medication errors are eliminated and unnecessary readmissions are avoided. HIPAA compliance ensures protecting personal health information. Contagious disease tracking and other such vital functions are available in the innovative EHR. Personal data is safeguarded against breaches of any kind. Data analytics: Machine learning and predictive analysis assist practices and clinicians in combating

diseases. Technology usage helps keep track of and avoid autoimmune diseases such as HIV. Future prospects include innovative wearable technology that is about to further increase data accuracy by collecting and analyzing potential insights.Increasing information accuracy and enabling coordinated care delivery by multiple caregivers or specialists, the modern EHR Software ensures considerably increasing quality and patient safety.

Author Bio: Kumar Subramaniam is the CEO and co-founder of Kaaspro Enterprises. An alumnus of the

nationally acclaimed PSG group of institutions, he has been the mentor and driving force behind the organization. With three decades of industry experience, and a constant motivation to innovate and invent, he has been guiding the company in a tech-driven manner. The author envisages unprecedented breakthroughs resulting out of innovative technologies in the healthcare industry, in the near future. The customizable 75Health EHR Software is his brainchild. 35

Pollucare Engineers COVER STORY

One Stop Solution for All Environmental Pollution Control Measures The company was started in a one room apartment with minimal infrastructure and it started off with few clients. Over the years, Pollucare Engineers have invested about Rs. 5 crores and established a full-fledged office with a built-up area of 10,000 sq.ft. and have laid out a state-of-the-art Environmental Laboratory with top class infrastructure. A resourceful team with qualified and skilled people were taken on board to run the operations of the company. The first-year turnover was negligible and the second year we managed to reach a decent turnover. And this year we will be ending with a double-digit turnover.

Service Starts Building Concept to Commissioning The company is about Consultants and Engineers. They work with the clients from the concept stage itself and help them to get their Government clearances like Environment clearance. On obtaining these clearances, they work with them as EPC (Engineering, Procurement & Construction) contractors to execute the projects with respect to EHS requirement.

Consultancy & Liaison Services: consents & approvals from pollution control authorities, ministry of environment environmental impact assessment (eia) study, environment clearance (ec) from ministry of environment detailed project report (dpr) preparations coastal regulation zone (crz) clearances

Turnkey Projects They design, manufacture, supply, erection & commissioning of zero liquid discharge (zld) effluent treatment plant (etp) multi effect evaporator & agitated thin film dryer (atfd) ro (reverse osmosis) water treatment plant (wtp) sewage treatment plant (stp) wet/ dry scrubber.

Dr. S. Saibabu 36

Chairman & MD

Operation & Maintenance Services: Employing skilled workforce to take care of water & wastewater treatment plants & zero liquid discharge systems. Environmental Laboratory & Research Centre: Pollucare has a state-of-the-art accredited laboratory where we carry out monitoring & analysis of ambient air quality, stack monitoring, weather, water, wastewater (sewage & trade effluent), noise, vibration, soil. Offering the Technology: “Zero Liquid Discharge” system, an upcoming and most needed application for all water intensive industries is what is setting us apart from our competitors. 1. They are the manufacturers and integrators of the entire ZLD system comprising of Effluent treatment plant, Reverse Osmosis system, Total reject management system with Multiple Effect Evaporator & Agitated thin film dryer. 2. We also offer the technology with Mechanical Vapour recompression for reject management which is an effective recovery system in the wastewater treatment scheme.

Dr. S. Saibabu is an Accredited EIA (Environmental Impact Assessment) “A” Category Functional Area Expert for Water Pollution & Control by the QCI NABET (Quality Council of India) heading a team of experts in all various functional areas. Dr. S. Saibabu believes in nurturing young talents coming from challenging backgrounds, especially First-Generation Graduates

Pollucare Engineers India Pvt, Ltd., is the ONE STOP SOLUTION for all Environmental Pollution Control Measures for all industrial & infrastructures development projects.

Story of a Man who Burned Midnight Oil and got Success Dr. S. Saibabu is Chairman & Managing Director of Pollucare Engineers. He was born and brought up in rural area. His parents were school teachers due to they have faced a lot of challenges. Yet, he has completed his Engineering Degree. After which, he landed in the Metropolitan City of Chennai in a desperate situation for Survival, started working hard with lot of commitment and confidence. Started to climb the ladders in the corporate field. At the age of 40, established his own venture. Basically a successful corporate professional turned into a First Generation Entrepreneur. He has vast experience in the field of Environmental Engineering and international exposure in Project Management. He possesses strong interpersonal skills, go getting attitude and commendable leadership skills. With great passion for quality and technology with strong networking in government, he has been able to provide Consulting, Liaison and Solutions for Environmental Pollution Control at affordable costs and is involved in Nation Building activities through Recycling & Reuse of Waste water, curbing one of the critical issues in the Country and especially in South India. 37

Awards, Achievements and Clients’ Feedback Pollucare Engineers has been accredited by QCI (Quality Council of India), NABET (National Accreditation Board for Education and Training) as an Accredited Environmental Consulting Organization for carrying out Environmental Impact Assessment Studies. They have obtained NABL (National Accreditation Board for Testing and Calibration Laboratories) for their in-house Environmental Laboratory Besides that, the company has been selected among the top 10 Environmental Consultants in India for year 2018 by leading Global Business Magazine Silicon India. They have been recently nominated by CII for the Entrepreneurs Award in the category of “Emerging Entrepreneurs Award 2018” Highest achievement of a company is positive client’s feedback. Started off with a few clients, currently dealing with more than 200 clients. They have a strong base with Automobile and automobile integrated facilities, and textile dyeing units. They have commendable experience as manufacturer for the installation, commissioning and effective operation of Zero Liquid Discharge System and have received repeated orders from their clients – for expansion of Zero liquid discharge system, Effluent Treatment Plant etc.

Major Challenges Faced By the Company and How they Overcome it Pollucare’s major client base is Industries, which predominantly focus on production and profitability and as Environmental Consultant we emphasis the importance of Pollution Control Measures. This is one of the major challenges. However, the company foresees it as an opportunity and present the benefits of Pollution control measures to their clients by creating awareness and offering it at affordable costs. The other major challenge is the growing competition in the markets. They have overcome this challenge by their USP which is ONE STOP SOLUTION for all Environmental, Pollution Control measures for Industrial and Infrastructure development projects from CONCEPT to COMMISSIONING with appropriate QCDR(Quality, Cost, Delivery & Response) which is: Quality: Optimum design without compromising in QUALITY

Delivery: On time Delivery.

Response: Quick response in a responsible manner for the successful completion of the project and continue to service them for the full life cycle of the project.

Key Contributing factors Behind Company’s Success Company’s tag line counts under their major strength which is, “SOLUTION FOR POLLUTION”. Apart from that, company’s success is equally credited to the team members. They have a resourceful team with qualified and skilled personnel with international exposure and adequate domain knowledge.

Liberty Given Induces Creativity and Innovation in a Individual Pollucare’s workforce is given entire freedom to work in the workspace. They believe in continual growth and knowledge upgradation. Employees are given internal and external training on new and upcoming technologies, national and international standards.

Future Plans The company is able to perceive a great potential in the sector for Environmental Engineering and Management, which is anticipated to take the company to the greater heights. Major growth is estimated in water & waste water treatments in Industrial and Municipal areas. They have presence in the Industrial waste water treatments and planning to concentrate equally on Municipal also in the coming days, because Municipal requirement is 60%, Industrial 30% and other markets are 10% approximately. The company is also equally focusing on Solid waste management which is one of the biggest challenge for the country. They work with the aim of multiplying their workforce and turnover by 5 times in the coming 5 years. www. pollucareindia.com

There is no future, the future is now Communication has never been something that the consumers love. Who likes being propositioned? Who likes being told that their lives are incomplete without the wonderful product that we have? The whiter shirt, the colorful tunic, the enticing smell, the fast car, the most enjoyable drink and such are all marketing legends that the brands love to tell their audience. They have been saying it and saying it successfully for many years with decent success. Brands have been clever, they have always leveraged the available media channels to push brand messages. Brands were clever to see that newspapers are getting popular, so they printed flyers and inserted into newspapers. They say cinema getting popular, so they made smaller cinema films to connect with viewers. In each case, the media owners may or may not have chased the brands, but the brands found a way to make them work towards their end. Globally, mass media and brands do work hand in hand to broadcast messages. It was a linear way of messaging though. Brands had something to say, the consumers either chose to listen or chose to ignore. The messages were beamed depending on where the consumers were, so that the message is not lost on them. The measurement industry blossomed as the media expanded and helped the brands ‘target’ better. This model worked well for some time, till the technology became a lot more commonplace. In-fact a lot of what can be called as science fiction, became a part of their lives. Phones that had no cord, internet that wasn’t confined to desks, outdoor billboards that didn’t have a dumb static message always, and TV that is now in your hands and not just on walls. It became difficult for the brands, media stopped being linear and brands had to find a way to deal with the clutter. Future had truly arrived. The great thing was that both consumers and brands found a way to move on. They watched more, they read more, they heard more, they consumed more media. Media was always around them. Brands were quick to latch on and they never let the consumers miss them. 40

Naresh Gupta

Co-Founder

Forget just brands, world over politicians released that the consumers are always on, and they started to connect with potential voters. The voters played ball and were willing to handover their future to the one who advertised better. By all stretch of imagination this phase of brand communication should have been very tough. Linear communication was going out of fashion, consumer was consuming more media, and the consumer was happy not watching brand’s messages if it didn’t interest them. What really happened in the exact opposite. Brand messages exploded, the ‘content’ became more entertaining, celebrities became more important to draw eyeballs, a new kind of celebrities emerged called ‘influencers’ who were ordinary people but with a massive social presence and brands found many ways to connect with consumers. The relationship between brands and consumers found a new track. The divorce that was supposed to happen never happened

And that is where the future conversation comes in. A few things havenâ&#x20AC;&#x2122;t changed, the consumers still donâ&#x20AC;&#x2122;t like being propositioned. They still will not want to watch advertising. Brands have too many choices. Now they also have too many formats. A few things have changed. Not just linear, even targeted mass media is transforming. Brands can target the consumer almost as an individual, tailor messages by location, interest and hundreds of other variables. They can create experiences that draw the consumer in and keep them engaged for longer time. As a consumer, it is easiest to avoid advertising today, sometimes just by choice, sometimes by a software and sometimes by paying. The linearity that existed in brand worked also has changed. For instance, earlier the consumer had a relationship with its favorite restaurant, so it was open to have a conversation with them. Now there is also an aggregator in between, and the three-way relationship has its own unique challenge. As a consumer, who do I remember: the restaurant or the aggregator? This three-way, and sometimes four-way relationship is becoming a much bigger issue for brands and even bigger issue for consumers. All this is happening right now. What I see happen are two things. One, the brand have to be intrusive by design. There are many ways of being intrusive, it doesnâ&#x20AC;&#x2122;t always need to be a hard sell Two, the brands have to be fluid and flexible. There are no rules that they can live by. If one social network changed the way consumers and brands connected, another network almost overnight can change that very dynamic. This is the joy of the times we live in. There is no distant future. Future is tomorrow.

Vivek Sood Founder & Director

Regional Public RelaĆ&#x;ons PVT Ltd 42

ENTREPRENUERSHIP A PASSION MORE THAN BUSINESS Being an Entrepreneur

ntrepreneurship means being able to take action and having the courage to commit and persevere through all of the challenges and failures. Being an entrepreneur is neither a full-time job nor a part-time job.

People, keep asking questions and pondering, is having a good idea and a good investment is all you require to be an entrepreneur. To all those budding business enthusiasts, I would like to apprise them by saying, to be an entrepreneur you need to take risks, make your work your passion and create opportunities for yourself surpassing those hurdles. Just because you dreamt of building that billion-dollar Company doesn’t mean that, when you turn your ideas into products and inject some money into marketing them, you’ll become the next success story in your niche. The world of entrepreneurship is filled with uncertainties. There will be hardships on the way, but stumbling from one failure to another would eventually lead you to success. For a good entrepreneur, you need to be a doer and a dreamer. What makes a remarkable entrepreneur is the fact that they would willingly go to a tremendous extent in order to transform their vision into a business. The truth is entrepreneurship is like a constant struggle that every visionary out there has the tenacity to battle. It is using the past experiences and intelligence to make smart decisions and this process forms the core of any true entrepreneur. To embark on that journey of being a successful entrepreneur, you need to keep a few points in mind that might help you to ignite that inner passion you have and work towards realizing it.

Are you willing to give it all? Thinking that being an entrepreneur is just working for a few years and then cozying up is not going to make you a great one if you want to set a mark and create that dent on the universe. The only way to master the craft, to survive, and to last long as an entrepreneur is to constantly learn and unlearn making your dream a reality. That’s what you must do if you’re serious about becoming a successful entrepreneur. I have been in the media industry for so long, but still, it’s a constant work in progress towards making that name, reputation and realizing those dreams. If life throws a lemon at you, you make lemonade out of it and sell it in a hot scorching heat at high prices. That’s how a mind of an entrepreneur should work, overcoming hurdles and making the best out of the situation.There’s no guarantee that your target market will patronize your products. There’s no assurance whether you’ll make a profit in the first year (or the second, or ever).There’s no guarantee that whether you’ll be able to become the next success story in your industry. But that shouldn’t deter you from your plan. Realizing that mistakes are inevitable and failure is always a possibility. Yet using that to power the passion, to keep building and refining the ideas until they succeed is the only shortcut to accomplish that dream. So execute your dreams and ideas, because, as author Robin Sharma puts it, “Ideation without execution is a delusion.” Your ideas might not sell. You just have to take the risk. So build, launch and work tirelessly to succeed at your new time-consuming career.

Thrive for Innovation Innovation being a heterogeneous construct encompasses of at least two processes. Generating new useful ideas to establish and maintain that unique factor is the very first process of that construct Next comes, the process to achieve that innovative outcome and execute those ideas. Being an entrepreneur is not a one-man showmanship. You need to build up a team that surrounds yourself with people that share your passion and agrees with your goals. Unless and until the whole team is on the same page, building a strong force would be an impossible task. One surely needs a proficient work behavior from the employees and for that, you need to give them the full freedom to put on their thinking caps, embrace that connect and innovate. One should make a mental note of this point that creativity although is very much related to innovation, is only a starting point. Courage You need to have devotion towards your vision, and as a matter of fact, a very few people are able to stay true to that passion as it takes a lot of risks. I believe the entrepreneurs who make it big and achieve their dreams are people that are driven by some cause that compels them to find the courage and take certain risks and work damn hard at it. Sometimes that choice is lonely, which is another reason it takes a huge amount of courage. You need to believe in your vision and have to have the courage to do the right thing. One should remember that fearing the failure is the wrong track. You should fear to be in the same position and situation as you are today. In the end just remember, the world around us is changing at a warp speed and one needs to be able to move with it. Understand your market, the trends and then devise your ideas by executing them with a well-formulated strategy. Keep plugging along, putting in the hours, and before long, youâ&#x20AC;&#x2122;ll be a successful entrepreneur. Just imagine looking back at all the hard work and knowing it paid off. Keep that image in your head to motivate you forward through the long, slogging hours. 44