NEWS SUMMER 2013
CSL HAS BECOME A GROUP! CSL Communications Ltd and CSL Connect AB join CSL DualCom – the supplier of the most widely used dual signalling in Europe and revolutionary company that started it all. CSL Communications Group begins its journey as a leading international Machine-to-Machine (M2M) technology investment group. Watch this space for more updates on how the group could help you to increase your opportunities.
NEW STARTERS: There are so many new faces at CSL this year that we couldn’t fit them all in! Here are a few from the customer facing team. Tony Mann joins CSL DualCom as Operations Director. We have two new members of the Commercial Team: Kate Butler and Daisy Collins. Kate joins us as Key Accounts Coordinator and Daisy joins as Sales Executive for the North West & Northern Ireland. George Lloyd joins as our latest apprentice, learning the ropes in the Telemarketing team. Plus seven new additions to the Network and Product teams.
REMOTE CONTROL By using the DualCom Gradeshift® UDL range you can now access extended format signalling & fast format into ARCs (Contact ID and SIA) plus UDL to alarm control panels via the DualCom. UDL is designed to save you money by offering remote servicing and maintenance capabilities. Daisy Collins
Tony Mann
Kate Butler
NOC NOC – WE’RE HERE! DUALCOM EN50136 APPROVAL IS A UK FIRST FOR INTERTEK
Our market leading dual signalling products have now been approved to the prestigious EN50136 alarm standards. The accreditation was a UK first for third-party testing house Intertek who handled the process with their expert knowledge of global government and industry regulations.
CSL DualCom are the only signalling service provider utilising a purpose built Network Operations Centre (NOC) to support the DualCom Gemini Managed Network, the engine that powers DualCom signalling. The NOC houses our dedicated Network Team who provide real-time network feeds and early notification of events to our ARCs and installers. www.youtube.com/user/CSLDUALCOMLTD
CSL Communications Group CEO Phil Hollett (left) and Group Managing Director Simon Banks (right) receive the EN50136 certificate from Intertek’s Business Stream Manager Daniel Griffin at Security Essen, Germany.
The DualCom Network Operations Centre which manages hundreds of thousands of live connections.
WORLDSIM AS STANDARD
CSL DUALCOM AT ISEC
Inner complexity made simple
As part of our commitment to investing in Ireland, CSL DualCom exhibited at this year’s ISEC event at the Citywest Hotel just outside of Dublin. The event saw security professionals from across the country coming together to share innovations and solutions. Plus, the latest updates on DualCom GradeShift® UDL and Gemini Insight®
ENGINEERS OF TOMORROW
One SIM, four networks and no unnecessary keyholder callouts. Our recent decision to supply WorldSIM® at no extra cost is just one of the many extra benefits on offer in the standard DualCom package: • Free WorldSIM® • Free high gain aerial • Free broadband filter • Free PSTN calls • Guaranteed next day delivery • Five year warranty
CSL DualCom is a proud sponsor of the contest which runs at IFSEC each year. As well as the title of Engineer of Tomorrow 2013, there’s a cash prize of £1000 up for grabs for the winning pair with prizes presented at the Security Excellence Awards at London Hilton, Park Lane.
FETE BRITAIN! The CSL DualCom Summer Fete in the middle of IFSEC! Providing updates on our latest innovations and all the fun of the fair. There’s a chance to try your luck on the GradeShift® wheel of DualCom, or test your steady hand on our UDL buzz wire game. You can also catch up with the team over some fairground snacks and refreshments! With an exclusive demo on Gemini Insight® – our clever interactive web portal that allows you to study your entire DualCom base, at the click of a mouse.
HEALTH DRIVE
CSL Communications are innovators in the European Machine-to-Machine (M2M) marketplace, providing managed M2M connectivity to the Telecare & Telehealth industry. Headed up by Matt Marshall, a Healthcare and Telecommunications expert, CSL Communications is set to follow in the footsteps of CSL DualCom and trail-blaze Machine-to-Machine technology in a host of sectors.
Hall 4 Stand E30
All smiles for one of last years winners!
SIMON BANKS JOINS NSI BOARD In addition to his role at CSL, Simon Banks has been appointed to the Inspectorate's Board of Directors. NSI’s Chief Executive, Jeff Little OBE commented “Simon’s presence will considerably enhance NSI's understanding of the changes which are taking place across the security sector.”
THE WINDOW ON YOUR DUALCOM ESTATE:
Our brand new specialist web portal, DualCom Gemini Insight shows customers what’s happening across their entire signalling estate. The ground-breaking graphical user interface has proven to be very popular with ARCs and Installers; providing visibility on performance, signal strength and virtual site surveys via the DualCom Map.
www.youtube.com/user/CSLDUALCOMLTD
DOUBLE AWARD NOMINATION FOR DUALCOM
CSL’s multi-network WorldSIM® previously won Best Communications Product and now Gemini Insight and WorldSIM® are 2013 Awards finalists. DualCom WorldSIM® has made the cut in the Communications Product category of the PSI Awards and DualCom Gemini Insight is also a finalist in the same category at the IFSEC & FIREX Awards.
all
Matt Marsh
HELP IS AT HAND our brand new pocket guide is now available
EN TO GET TOUGH ON APPROVALS Our fifth Insurers forum proved as popular as ever with over 85% of leading insurers represented at the event at Business Partner Vodafone’s Newbury HQ. Topics covered by the speakers included caution over LPS1277 and the importance of educating brokers. The strength of the European standards and the EUs plans to toughen up on non EN approvals. Plus a look at the pros and cons of IP signalling and the growing demand for dual signalling.
www.csldual.com/pocket
A presenter talks to insurers at this year's forum.
The CSL customer facing team alongside Paralympic Silver Medallist, Andy Lapthorne (proudly showing off his medal!) at CSL's end of year Sales meeting
THE MOST TRUSTED BRAND IN ALARM SIGNALLING
100 in 100
Created by CSL DualCom and Skills for Security, the 100 in 100 Apprenticeship initiative has provided over 550 young people with careers in the last 18 months alone. Your business could benefit from a 100 in 100 apprentice today. Under 24 year olds benefit from government funding for training costs plus potential e- learning options if you don't have a college nearby Get on board in 2013! Contact us on 08450 75011 or email theapprentice@csldual.com
INVESTING IN IRELAND The award winning DualCom GradeShiftÂŽ range has substantially increased in popularity over the last few years to become the market leader across Ireland as well as in the UK. To support this growth, Seamus Flynn joins CSL DualCom as Country Manager in Ireland. He brings with him extensive knowledge of the Irish telecommunications industry and invaluable sales experience. Seamus will be located at our Ireland offices, focussing exclusively on our Irish customer base.
Smarter performance from the CSL Sales Team at the Men's Health Challenge. The team included: Rob Evans, Samantha Cambrook, Gavin Wilson, Mike Boddice, John Coleman, Joe Sheppard and Dave Willetts
CSL EXPANDS INTO EUROPE
CSL Connect AB has arrived in Europe. Headed up by Christian Eriksson, CSL Connect AB will operate from offices in Stockholm offering the DualCom range of products and Machine-to-Machine (M2M) services to the Nordic market.
Christian joins CSL from European Telecom giant Tele2 and brings with him over 19 years of business experience with the vast majority spent in the M2M marketplace.
nn Seamus Fly
Christian Eriksson SPOT THE DIFFERENCE There are 5 differences below. Email your correct answers to spot@csldual.com
CSL232 V1 08052013
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CSL DualCom Limited
Salamander Quay West, Park Lane, Harefield Middx UB9 6NZ Tel: +44 (0)1895 474474
Fax: +44 (0)1895 474440
www.csldual.com