PSI January 2014 by Western Business Media Limited

January 2014 – £4.00

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Professional Security Installer

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Commercial hybrid?

Look no further. EURO ZEM32-WE Connecting the EURO commercial panels and the Enforcer two-way wireless range

Contents p3_000_PSI_sep11 23/12/2013 15:15 Page 2

January 2014 – £4.00

January 2014 www.psimagazine.co.uk

www.psimagazine.co.uk

Professional Security Installer

5 Editorial Is the simplicity of plug and play cloud-based network CCTV systems threatening the business of those installers that wotk in the domestic market?

6 Industry news News and events from the security and fire industries

11 Appointments We meet some of this month’s movers and shakers

12 The PSi Interview This month we talk to Jonathan Ratcliffe of CCTV.co.uk, a man whose sole business revolves around generating leads for local security installers

16 Editor’s Choice The pick of the latest security products available on the market with QR codes for easy access

18 Independent product testing This month the Compound Security RaiderVision system is put through its paces by our reviewers

21 Quick camera solutions For temporary areas such as building sites or festivals the practicalities of installing CCTV mean that permanent solutions are often not a viable option

24 Invest in people Mike Tennent encourages installation companies and system integrators to invest in training

Want total protection? This month the PSi Panel discusses the merits and likelihood of mandatory CCTV in new builds following a campaign calling for surveillance to be built into the design stage of office and housing development

27 A new standard for fire This month sees the introduction of EN 54-23, a new standard for fire alarm beacons

CONTACTS

29 CCTV by law? The PSi Panel ponder the likelihood of mandatory CCTV and why it might be a good, or bad, idea

33 Standards talk Adrian Mealing, Chairman BSIA Security Equipment Manufacturers Section, introduces Certalarm

35 Intruder alarm trends The basics of alarm installation and a look at the latest trends for use and convergence

40 Product Applications and Update A look at some of the latest technology launches and successful installations

50 Off the wall CCTV footage of the unexpected and unexplainable!

51 The PSi Directory Your guide to vendors and service providers

www.psimagazine.co.uk Cover pic: Dreamstime

EDITOR Andy Clutton Tel: 020 8295 8308 E-mail: andy.clutton@psimagazine.co.uk DESIGN & PRODUCTION Matt Jarvis Tel: 020 8295 8310 Fax: 0870 4292015 E-mail: matt.jarvis@proactivpubs.co.uk ADVERTISEMENT DIRECTOR David Lewis Tel: 020 8295 8309 Fax: 020 8295 1919 E-mail: david.lewis@proactivpubs.co.uk DISPLAY ADVERTISING Paul Amura Tel: 020 8295 8307 Fax: 020 8295 1919 E-mail: paul.amura@proactivpubs.co.uk

PSi QR Codes For ease of access, some of the items in PSi carry QR codes. Simply scan with your phone to visit relevant websites. Security-based editorial contributions to PSI are welcomed, and the Editor reserves the right to alter or abridge text prior to publication. The views expressed in PSI are not necessarily those of the publishers. Editorial and Advertisement Office PRO-ACTIV PUBLICATIONS LTD PO BOX 332 DARTFORD DA1 9FF © Pro-Activ Publications Ltd 2014

ADMINISTRATION Tracey Beale Tel: 020 8295 8306 Fax: 020 8295 1919 E-mail: tracey.beale@proactivpubs.co.uk

All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher.

MANAGING DIRECTOR Mark Quittenton

ISSN: 1360-6476

CHAIRMAN Larry O’Leary

PSI is currently available for an annual subscription rate of £48.00 (UK only)

EDIT leader jan14_000_PSI_jan14 22/12/2013 17:20 Page 1

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EDIT leader jan14_000_PSI_jan14 22/12/2013 17:20 Page 2

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EDITORIAL

DIY IP RISKS In the past IP was always said to be too difficult for the average security installer to get his/her head around, hence the slower than desired uptake of the technology that manufacturers were hoping for. 2013 has changed all of that thinking. here are a number of reasons why people look at IP security. Of course you don’t have to adopt networked systems in order to achieve all of them, HD-SDI is an extremely capable option, but so often in life new technology eventually leads the market to somewhere it wants it to go. Similarly I don’t need a PS4, but hey, if my PS3 should all of a sudden stop working over the next few months, I know where my money will be spent and it won’t be on the technology that I’ve been perfectly happy with for the past five years. I want an upgrade to the latest gizmo on the block. In the main, people have been happy with the analogue offering and many still are. The developments in analogue systems have given us HD and analytics without the need for a full “migration” however the market (ie the manufacturers and “experts”) have been telling us that any day now IP will be king. This was a concern for some installers as there is a feeling that an IP installation requires a degree in telecommunications in order to complete it. So should the customer demand a move to IP, is it really all that much of a challenge? Simply put, no. In fact, some of today’s IP CCTV systems are so easy it is almost threatening the livelihood of the professional installer. Plug and play today is a lot truer than the plug and play of the past and there are now a number of manufacturers (IDIS, DLink, Vicon to name a few) that produce quality systems for the professionals that require only the connection of camera to a recorder and monitor for a completed install. These systems are very good news for the analogue-centric installers out there who really don’t have the time to start learning about IP addresses and port numbers. Where the problem exists for the professional installer is with the lower-end domestic market. Try popping “plug and play IP cameras” into your search engine and see how many of the suppliers and manufacturers you’ve ever heard of before. And how many of these systems are over £50? Hardly any of them. This poses a risk to the installer because these plug and play systems are now so simple that anyone can fit them and with the development of Cloud storage, who needs a DVR anymore? Just buy a camera and pay a monthly subscription for some Cloud space and away you go. Clearly the image quality of these systems is not as good as that of the cameras we feature in PSi, but if the customer isn’t too fussy about that and they just want a visual deterrent, no product support or maintenance, just a method of recording some basic footage, they’ll be fairly happy especially given the financial outlay. The domestic market is about to go through a transition in 2014 thanks to the developments of 2013.

The Premier Elite Series represents the most advanced electronic security solutions Texecom has to offer. These products are designed to protect high value installations where design flexibility, product performance and integrated solutions are a priority.

Visit: www.texe.com/uk Sales: 01706 220460

Andy Clutton EDITOR 5

EDIT news jan14_PSI_jan14 22/12/2013 17:22 Page 2

INDUSTRY NEWS

INDUSTRY NEWS Remote alarm access guidance Euralarm has launched a document providing guidance and recommendations relating to fire and life safety and security alarm systems where remote access is required. These recommendations are intended for Euralarm members and other stakeholders of these systems. The Remote Services Guideline contains expertise with the intent to lead to standardisation throughout Europe. It provides advice regarding the design, installation, operation and maintenance of the alarm systems which require remote access, along with recommendations concerning the systems used for such remote access. The document consists of prestandardisation recommendations for contractual responsibilities as well as recommendations for the alarm system, the secure computer platform, the information transmission system and the operation of remote services. The Remote Services Guideline also provides specific recommendations for use of remote services with fire and life safety alarm systems and with security systems. The document is completed with the environmental essentiality of these recommendations, as it effects the reduction of the carbon footprint of the service providers.

Alliances for IDIS agreed It’s been a busy month for IDIS, with the announcements of two new strategic agreements. The first is with newly launched surveillance distributor iCenter HD to offer IDIS DirectIP solutions across the UK. Founded by Jeremy Cocks (pictured with IDIS’s Brian Song), a veteran entrepreneur in the CCTV industry, iCenter HD specialises in simple to install, yet sophisticated, IP security products that are powerful enough to configure into larger security systems. IDIS also announced a strategic alliance with security integrator, Sunstone Systems to bring DirectIP surveillance solutions to its UK-wide customer base. With a range of medium to large enterprise customers from both the public and private sector, Sunstone has completed its first DirectIP rollout at Katharine Lady Berkeley’s School in Wotton-under-Edge in Gloucestershire. The 22camera solution replaced existing CCTV and formed the first phase of a security change program. The project will enhance existing security operations at the school’s Cotswolds campus to provide a modern and flexible security solution that can adapt to future security needs.

In brief UK distributor Secure Access Technologies has announced that Identive will be including the Velocity Security management software at no additional cost with every Hirsch Mx Control panel purchase. Norbain is now offering customers the new Sony E series IP cameras ideal for entry to mid-level applications including retail, education and banking. In addition, two new V series cameras expand the mid-level and high-end models. ALL-TAG has been acquired by the management team of its American division, ALL-TAG Security Americas Inc. The acquisition includes ALL-TAG Security UK and ALL-TAG Security Hong Kong and selected assets from the Belgian division, ALL-TAG Security SA.

PSSA launches installation standard module A new product installation module is being launched by the Perimeter Security Suppliers Association (PSSA) as part of the next stage of development of the PSSA Verification Scheme, which is a scheme for ensuring that standards are met by high security perimeter systems. The PSSA Verification Scheme is a scheme that has been designed to give suppliers and buyers confidence that their systems and products meet the requirements of the first line of defence against terrorism or criminal attack. Physical security barriers such as vehicle security barriers, access control points, security fencing and other perimeter installations must meet the highest standards to ensure they can play a critical role in protecting the national infrastructure. The new module expands the Verification Scheme to include product installation. This can be a complex process which must be done by a professional who understands threat mitigation and who has the necessary skills to assemble, install and integrate perimeter security equipment. The new installation module gives a comprehensive assurance to specifiers, buyers and users - installation is the vital link between the users’ security risk assessment, operational requirements and the perimeter security solution itself.

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Small,

Discreet,

Super Tough

600 IP HD Illustra 600 Series - Compact IP Mini-Domes Don’t let the small size fool you. The Illustra 600 Series Compact Mini-Dome provides crisp and clear high-definition video at 720p and 1080p resolutions. Ideal for surveillance of wide areas, the 1080p model provides a 123° wide horizontal viewing angle. With a detailed resolution of 15 pixels per degree, this camera captures a crisp, clear image of an entire scene, even the perimeter.

For more information:

The Illustra Compact Mini-Dome Camera is designed to provide optimal imaging in a variety of lighting conditions with automatic exposure control. Low-light performance is enhanced via digital slow shutter (DSS) and Soft Day/Night (SDN) technologies. All this with an IK10-rating, even extreme impacts can’t stop these super tough compact cameras. To find out more visit www.americandynamics.net

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Star performers in low-light conditions

Be wise and choose the most light-sensitive HD cameras on the market. The new DINION starlight HD 720P and FLEXIDOME starlight HD 720p RD/VR are the next real breakthrough in HD security. In poor light these amazing HD cameras deliver a clear color image where others show only black and white. And in extreme low-light they deliver a black and white image where others show no image at all! Add the Bosch Video Security app and overcome the bandwidth barrier so you can view HD images from anywhere. See video security in a new light at uk.boschsecurity.com/hdsecurity

EDIT news jan14_PSI_jan14 23/12/2013 15:41 Page 5

THE BOTTOM LINE Installers must follow procedure Unqualified installers who apply automation kits to motorise manual gates face a real risk of prosecution under health and safety legislation warns the Door & Hardware Federation (DHF) which represents UK manufacturers, suppliers, installers and maintainers of powered automatic gates and equipment. An unsafe installation also leaves the homeowner or commercial building manager/owner at risk of prosecution if an accident occurs involving a gate that has been automated incorrectly, according to Andy Holz, chairman of the Powered Gate Group of the DHF. “Gate automation kits are readily available online. But it is not the kit itself that makes the installation safe. To ensure safety and legal compliance, it is the installer that must follow strict procedures,” said Holz. “Anyone buying an automation kit from a DHF Powered Gate Group member is taken first through a lengthy consultation process. This ensures the buyer is aware of his legal obligations and that the person who will be carrying out the installation will be capable of installing the kit in a compliant and safe manner. All DHF members who operate under the DHF Safety Assured scheme always recommend that a qualified installer should carry out the work.” He pointed out that in order for the motorised gate to meet legislation, the installer must provide essential legal and safety documentation. This should include user operating instructions, risk assessment, declaration of conformity and force test results to demonstrate that the impact force of the gate is not excessive. In addition, the installer must apply a CE mark to the powered gate. This is legally required to conform with the Supply of Machinery (Safety) Regulations 2008. Added Holz: “Clearly an unqualified installer or even an electrician who does not specialise in powered gate safety, is not in a position to supply all these essential items. So he is leaving himself and the homeowner or building occupier wide open to the risk of being legally culpable should a tragic accident occur.”

I N A S S O C I AT I O N W I T H C S L D U A L C O M

The interview that gets the facts from the top This month Simon Banks takes a look through the most memorable quotes from the Bottom Line interviews during 2013 The fire alarm proportion of our business has grown rapidly over the last few years and would currently account for approximately 20% of our sales. David McCullough, Director of Electronic & Security Services Ltd IP has definitely offered improvements in many areas and more value for money. However, for IP to provide benefits in the signalling arena, the IT infrastructure must be resilient enough to withstand the threat of exposures. Neil Addinall, Managing Director of Mayfair Security Automated Alarm Handling (AAH) is a positive and necessary extension of monitoring services but should be used to complement the traditional methods and not replace them. Claire Poyser-Blair, Sales & Customer Services Manager of EMCS The value of enthusiasm cannot be stressed enough and I truly believe that taking on younger people with fresh ideas and letting them work alongside more experienced staff is the key to keeping your business relevant and successful. John Davies, Managing Director of TDSi Very rarely do we see insurers specifying monitoring for fire unless the business is considered high risk or has a history of fire claims. In addition, many companies that install fire systems don’t offer monitoring as they don’t have the 24 hour service to support monitoring. Simon Stokes, Managing Director and founder of Assured Fire & Security Retailers tend to be advanced in security system integration as they see the value it can bring to their bottom line. The nature of the high street means that they adopt new technology at a rapid pace and expect their partners to do the same. Mark Page, Sales Director of Stanley Security A desire to understand the customer need is imperative to ensure great customer service success. Systems and structures can only lay the foundations. Tony Mann, Operations Director of CSL DualCom Attitudes are changing with regard to Apprenticeships in general. Recent research, commissioned by the National Apprenticeship Service, found that employers rate qualified apprentices as 15 per cent more employable than those with other qualifications. Peter Davies, Employer Account Manager at the National Apprenticeship Service (NAS) Standardising our product range has resulted in a higher level of efficiency and subsequently our recurring revenue stream is on the increase. Recently we made the decision to replace all our legacy communicators with one product, making life easier for our clients, engineers and office support team. Nathan Page, Rob Cutler and Des Allison, Directors of Secure Alarms Our schemes are intended to add value to the businesses we inspect by identifying areas of both good and, very occasionally, poor practice. Firms can build on the good practices and remedy the poorer ones. Geoff Tate, Chief Executive of the SSAIB Our approved companies have consistently requested that NSI enhance its profile with end-users to help them gain and retain business. We feel the new brand provides the platform to do this and it will help us to promote the reassurance that end-users gain from choosing NSI companies. Chris Pinder, External Affairs Director of NSI

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A Breath of Fresh Air

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EDIT interview psi jan14_PSI_jan14 22/12/2013 17:16 Page 2

INTERVIEW

GENERATING LEADS J onathan Ratcliffe’s background is not actually security related; in fact he comes with a history of marketing and PR. In 2011 he purchased the domain name CCTV.co.uk with a set goal to be the number one source for CCTV installation enquiries in the UK, and after a trip to IFSEC he was fascinated by the size and breadth of the industry and began to work on developing a website that could offer something different in the market. What Jonathan decided to create was a website which was essentially a ‘front end’ that would create online leads, and with the aid of a call centre, sending those leads onto local installers. He describes his job as “generating business for installers”.

This month we talk to Jonathan Ratcliffe of CCTV.co.uk who has started a debate in the industry with a campaign call for mandatory camera installations

As a nation we are becoming more used to CCTV and, in the main, people see it as a beneficial security measure 12

How have the last twelve months been for you? We’re still growing. We started the business from nothing 18 months ago, but have managed to grow the online lead numbers from one or two a day to anywhere up to 30 per day. The range of enquiries we have had come in has been quite varied, for example we had a company with 110 adult shops contact us to discuss having cameras installed in every outlet in the UK. They were looking for a company with a national presence and the ability to take on the work and we were happy to pass that one over to our installers. They were rather keen to carry out the work for some reason! Our market is not the enterprise size sector of the market, so we wouldn’t be working with nuclear power stations for example, but we tend to focus more on the price-oriented end of the industry. This area has grown a lot over the last few years with homeowners in particular increasingly requesting CCTV to be fitted. This may be due to a number of factors, but as a nation we are becoming more used to CCTV and, in the main, people see it as a beneficial security measure. It’s quite interesting as to how mainstream the cameras have become. We’ve had national television companies contact us for CCTV footage to create programmes with and the more of these types of shows are made, the more people will realise that cameras do provide essential evidence. It also helps us when potential customers find out that

surveillance is not always as expensive as they think and that the quality of video footage is improving all the time. As we are working in a price conscious market these issues have helped us develop the business in only a short period. You recently started a campaign to get CCTV declared a mandatory requirement in new builds. How did you come up with the idea and what type of reaction have you had? The idea for the campaign came from the way in which the NHS proactively manages itself. My girlfriend is a nurse and she explained to me that a lot of the training that staff are given is around dealing with situations before they come into the hospital. I thought that the same could be applied in the management of security. If you can deter a criminal with a high profile security presence on a building then this will proactively deter crime and be of benefit to the premises owner. In the same way, it would also be beneficial for the Police as it can reinforce their role with an increased level of video footage that they can call upon. Some of the highest profile investigations in recent years have been aided by the use of CCTV images taken by privately owned cameras and often the Police rely upon such footage to build a case against a criminal. Without this, cases could be dropped or jeopardised. We knew that the campaign would ruffle a few feathers and it certainly has! There are a lot of people that do not like the use of surveillance in public areas and react to any suggestion of increasing the number of cameras. On the whole it has prompted a healthy discussion in the industry and while we have set up an online campaign that people can sign up to, we’re not really pushing the petition. The aim is really to generate awareness about the benefits of CCTV and how, in theory, it could be paid for by reducing the levels of crime, lowering insurance premiums and helping the Police by cutting the number of call outs they would receive. In most cases, new businesses are installing cameras anyway so it is not all that of an outrageous suggestion to make. There will always be people who are against what they see as a threat to their civil liberties, but as CCTV is so widely accepted and of clear benefit I think

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EDIT interview psi jan14_PSI_jan14 22/12/2013 17:17 Page 4

INTERVIEW

(continued from previous page)

We want people to realise that what you see is what you get with CCTV footage

the ‘CCTV is spying’ element is in the minority these days. Earlier this year, you stated that 75% of the cameras fitted in the UK are providing images unfit for court proceedings. How do you think this situation has arisen? It’s down to the technology and the maintenance of what is in place. A lot of the enquiries we receive are for upgrades to existing systems and often on visiting the site and checking over the old system you find that it was running with some of the cameras not working or with the wrong time stamps. You can tell by the quality of the images that they would not be usable in court, but the initial installation was just ‘put in some CCTV’ and no thought was given to whether it was fit for purpose. Both the campaign and the statement about unfit systems were really developed to stimulate some debate and to increase awareness of installing good CCTV rather than just buying cheap equipment and fitting it yourself. Professional systems fitted by professionals can be relied upon to provide the protection you require, but if something should happen, it will also give the Police the evidence they need to work the case. We want people to realise that what you see is what you get with CCTV footage. You cannot do all the tricks that TV programmes like CSI do with images – if the image is grainy, the image is grainy, you cannot ‘clean it up’. Often the problem is simply down to people not wanting to spend much money on a system and subsequently the equipment being fitted is not providing the quality they need. If this technology is then not maintained properly it isn’t long before the whole system is nothing except a visual deterrent. Do you think that the continuous introduction of new cameras is confusing the market? I think there is a problem with expectation. When someone watches Crimewatch for example and sees a PTZ covering 360° following a person walking around a shopping centre, there is a presumption that this can also be achieved at home for relatively small outlay. I’d say that there isn’t really a problem with the speed in which technology is introduced, just that there is confusion as to the capabilities of

cameras. Not all new cameras can do what the more expensive ones can. In terms of the equipment it is great that new developments are always emerging because, as is the way with electronics, with time it becomes cheaper to produce and so the lower end systems do eventually get to feature some of the innovations. However there is a threat emerging to the future successes of manufacturers, particularly those producing DVRs, in the shape of Cloudbased surveillance. With companies such as DropCam offering continuous Cloud Video Recording (CVR) for a monthly fee, I see this as a major threat to lower end domestic CCTV systems. For $199 users can buy the camera and then via Wi-Fi send images to a Cloud for storage. The monthly or annual fee is then simply for the length of time that footage is stored for, 7 days or 30 days. With the Cloud computing functionality new features can be introduced automatically so future developments can be easily added. For us to sell a system there is the camera, but also the DVR, install time, petrol costs etc whilst Cloud technology, potentially, can offer domestic CCTV at a price that we can’t match. As you are based in the North of England, what did you make of the news that IFSEC is moving to London in 2014? Will you be going? Yes I will be going. I can see that it might make the trip more expensive if you are taking a lot of people down, but it is so important to go there and have a look around that you have to go. Internationally, everybody knows London and can get there easily, compared to Birmingham, and the venue is very impressive. Any predictions for the future of the security market? I think the technology will become more plug and play and sadly I think this is a threat to installers’ businesses. Alongside dealing with falling prices, smaller installers will have to get to grips with IP and while there is a lot of importance placed on the experience and knowledge of a professional installer, the lower end plug and play systems and the Cloud based cameras will have an effect on the domestic CCTV market. It could be a scary time for the smaller sized installers despite the overall CCTV market continuing to grow.

www.psimagazine.co.uk

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EDIT ed choice jan14_000_PSI_jan14 22/12/2013 16:38 Page 1

EDITOR’S CHOICE

EDITOR’S CHOICE The security industry is busy and complex, so it’s easy to miss new products and services as they get lost in day-to-day activities. Every now and again, certain products grab our attention so here we take a look at some of the products we think you won’t want to miss this month.

New sensors improve functionality Hochiki Europe has announced the launch of three new sensors, the ALN-EN, ATJ-EN and ACC-EN devices which have a number of features that reportedly improve functionality and reduce false and unwanted alarms. Replacing the ALG-EN photoelectric smoke sensor, the ALN-EN further refines the responsiveness of the company’s High Performance Chamber Technology. Its design minimises the differences in sensitivity experienced in flaming and smouldering fires, providing an optical chamber that is equally reactive to all smoke types and which reduces the possibility of false alarms. The ACB-E heat sensor has been superseded by the ATJ-EN, which incorporates a variable temperature heat element as well as a rate of rise heat element – both of which can be managed from a control panel. This allows either element, or both simultaneously, to play an active part in making the alarm decision. Lastly, the ACC-EN has taken over from the ACAE as the company’s flagship multi-sensor. It features three modes, allowing the optical element, the thermal element or both to be active. Like the ALN-EN it also has the distinct advantage of utilising High Performance Chamber Technology. www.hochikieurope.com

External detector now in the UK

Pyronix has released details of the XD10TTAM External Detector which incorporates triple technology with two PIRs and a Microwave module to result in a reliable and secure external detector. The XD10TTAM, already released into international markets, incorporates patented technologies adapted for optimal performance in the most hostile of environments. Features include: Tri-signal detection logic, vegetation sway elimination, tri-anti mask technology, digital temperature compensation, walk test buzzer, weatherproof sealed optics, heavy duty ultra violet filter, lens masking grids and animal immunity. www.pyronix.com

Access control utilises shadow cards For residential or commercial properties requiring a stand-alone shadow card proximity access control system, Videx Security now offers the S-Prox. Designed for up to two entrances, it can be used where residents or staff need access to a property through a single door or through front and back doors. The entrance mode can be set as required. The S-Prox is suited for smaller applications where there are around 100 users, although it can cater for up to 4000. Typical properties include commercial offices, smaller schools, nurseries and residential properties. The features of S-Prox include alarms for a forced door or door left open; timed or read-in/out access; lock-out for unwanted visitors after 15 attempts; an optional anti-pass back feature that prevents entry by an unauthorised person. Shadow cards allow for easy management of the S-Prox system. This method, which is used to manage the issue of card readers to staff or residents, uses a copy of each user’s card which is retained by management. A user’s own card can then be easily disabled or invalidated as necessary without the original card. If a new user card needs to be added, the corresponding shadow card is simply presented to any relevant readers on site. Additional cards are used for administration tasks including the addition, deletion or changing of relay times or resetting the anti-pass back feature. Wallets that hold up to 60 cards are available. www.videx-security.com

www.psimagazine.co.uk

EDIT ed choice jan14_000_PSI_jan14 22/12/2013 16:39 Page 2

Remote ASD testing system

Energy conscious DVR range

Detectortesters has announced the release of Scorpion, a remote test solution for point smoke detectors and Aspirating Smoke Detection (ASD) systems. Testing of hard to access smoke detectors and ASD systems has historically been a challenging task; often attracting high costs and significant disruption or even worse leaving detectors untested. Scorpion is a micro smoke generator permanently installed adjacent to a detector or adjacent to a sampling hole on an ASD pipe – typically at the end of the run. The smoke generator is connected to a Scorpion control panel mounted at a convenient, easy to access location at ground level. Functional testing of the detector is then easily achieved using the Scorpion control panel. Installations to date have included lift shafts, ceiling voids, IT server rooms, warehouses, and archives. www.detectortesters.com

The Inspire DVR range from COP Security is utilising Western Digital AV hard drives for reliability, energy savings and quiet operation. The specifically selected HDDs are optimised for audio and video applications as explained by Gareth Rhodes, sales and marketing executive at COP Security: “Western Digital 24/7 AV-rated, hard drives are designed for continuous use, reduced power consumption and quiet operation,” he says. “Surveillance applications are extremely demanding for hard drives, as the DVRs record and retrieve video and audio data constantly. We use the Western Digital AV hard drives because they are engineered for continuous use. Our focus on product reliability means we avoid poorer quality hard drives, which can risk the loss of critical security data.” COP Security increases product reliability further still by fitting the Inspire DVR’s hard drives in-house and soak-testing each DVR for a minimum of one week before dispatch. The Inspire DVRs offer energy savings as IntelliPower technology balances spin speed, transfer rate and caching algorithms for optimal drive performance and gives power savings of up to 40 percent. The drives also run cooler, which helps to increase longevity. www.cop-eu.com

Energy saving mini speed dome series Dahua has introduced the EcoSavvy 2Mp full-HD 12x network mini speed dome series (SD40/42/42C212S-HN), maintaining the EcoSavvy three low functionalities — low streaming, low consumption and ultra low-lux as it is based on Ambarella platform. From test reports the bit rate is less than 4Mb/s during encoding@1080p, and less than 2Mb/s@720p; meanwhile its frame rate is up to 60fps@720p, making it easier to spot every move and detail of the object in high-speed motions. In addition, compared with the previous camera generations, each camera of the new platform can save over 50kW/h energy annually. The mini speed dome series employs inhouse block camera, which is of all-in-one design, having video, audio, alarm, network and SD card interfaces embedded as a whole. The series supports 12x optical zoom, its view angle ranges from 4.64 degrees to 51.3 degrees, managing to cover wider domains under surveillance. The smart eye function realises instant focus with zero latency, enabling quick response. The series also supports max 300° pan speed, PoE+ (IEEE 802.3at) and conforms to the ONVIF protocol. www.dahuasecurity.com

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NVR for easy migration Vista has announced the launch of its new Quantum NVR, described as simple to use, with the look and feel of a DVR. The Quantum NVR provides full HD 1080p recording with up to 12TB of internal storage. Auto discovery and IP address setting of VK2 cameras makes the unit simple to set up. The NVR is compatible with all Vista VK2 cameras and comes with QCMS software that can communicate with any QNVR or H.264 Quantum DVR – an ideal solution for providing hybrid systems. The unit can also be controlled via the current VKBD4 joystick keyboard for remote operation and fluid dome control. Designed to look and feel like a standard Quantum DVR, the Quantum NVR helps installers and end users simplify the switch from analogue to IP. Easy to both install and operate, it is particularly relevant for estates currently using Quantum DVRs that want to move to an IP-based system. www.vista-cctv.com 17

EDIT test jan14_000_PSI_jan14 22/12/2013 18:02 Page 1

PRODUCT TEST Compound Security RDAS+ with RaiderVision

he Compound Security RDAS+ is a monitored (via GPRS) wireless, battery powered security system intended for temporary applications such as vacant buildings, construction sites and scaffolding protection. The system has been designed to exceed the requirements of the SSAIB Code of Practice for Enhanced Temporary Alarm Systems (ETAS), 2012. The system product range is quite extensive in terms detection devices and accessories but for evaluation, we were supplied the following: • RDAS+ control unit – The system controller/communication unit is supplied with a battery pack providing up to three months normal operation of the system. These are housed within an IP65 crush resistant Peli case together with the aerials for both the interconnected system detectors and the GPRS alarm transmission equipment. A facility is provided on the Peli case to bring a cable in from an external high gain aerial if required. In total, four battery packs may be connected to the controller to provide around 12 months standard operation.

• Remote keypad – The system keypad is manufactured in a high strength IP65 ABS housing. This unit is intended as both the general user interface and an engineering tool for the installer, providing information on signal strength and battery life of system devices via a two-line liquid crystal display. The unit’s lithium ion batteries are intended to provide in excess of 12 months use. Multiple keypads may be installed on the system. • External siren – The siren unit comprises of twin piezo sounders, RF transceiver and battery pack; housed within a rectangular ABS IP65 rated enclosure. Battery life again is intended to provide around 12 months normal use. • Entry exit PIR – A standard wireless PIR modified to provide entry exit tones from a piezo buzzer mounted on the side of the unit. • BUG detector – A small rectangular ABS box containing an accelerometer based motion detector, RF transceiver and batteries. This unit is designed to detect movement of any object to which it is attached (or indeed just placed within). • RaiderVision – The latest addition to the RDAS+ system is the RaiderVision external dual optic detection PIR with visual verification module containing a VGA resolution day/night CMOS camera. The range of detectors available for the system also include magnetic contact, smoke, flood/water level, emergency call point, active IR beam and several PIR motion detection devices for various applications.

Training in person

Compound Security has a policy of delivering any customer’s first order by hand and providing detailed training on installation and configuration of the product 18

The RDAS+ has no installation manual supplied with it, nor even is there one available for download from the manufacturer’s website. This seems a little odd but relates to the product route to market - direct from the manufacturer Compound Security. In order to ensure their product is installed correctly and to reduce the likelihood of technical support calls for minor queries; Compound Security has a policy of delivering any customer’s first order by hand and providing detailed training on installation and configuration of the product. Whether this is reasonable is a matter of opinion but once shown the product, installation and configuration is straight forward. The RDAS+ system has been designed with function in mind rather than its appearance. Many of the system components are plain grey boxes, the exception being the bright yellow Peli case

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EDIT test jan14_000_PSI_jan14 22/12/2013 18:02 Page 2

PRODUCT TEST

housing the system controller. That said, the system is designed to be rapidly deployed within vacant buildings or construction sites on a temporary basis; for which the product needs to be rugged, robust and of good build quality; the manufacturer has certainly achieved this. Rather than manufacturing everything in house, Compound Security has chosen to use battery operated motion detectors of third party manufacture and mate these to their own RF transceiver technology, providing a product capable of a stated 1km range (open air) and up to 3km with a high gain aerial. Local transmissions use the 434MHz frequency for improved penetration of solid non-metallic building materials rather than the now common 868MHz. All transmissions are encrypted. Offsite monitoring (and configuration) of the system is achieved using GPRS signalling in conjunction with Compound Security’s secure server. Customers are provided with a secure login to the Compound Security secure online portal enabling direct configuration and monitoring of their system(s). This meets many customers’ needs directly but the signalling can also be connected to an Alarm Receiving Centre (ARC) if independent monitoring is required. The online portal itself may not be as pleasing to the eye as many software applications you see today but it’s clear and simple to use and functioned efficiently during our evaluation. Configuration of the system is simple once you have been shown the portal (and there’s a help tab if you need reminder of software functions). Once programming is complete, any changes need to be uploaded to the RDAS+ system via a separate command within the software application. Live or retrospective system events may be viewed via the portal. Using the RDAS+ system is simple enough. The system may be armed/disarmed at the remote keypad using either a code or the inbuilt iButton reader. As with many wirefree systems, RDAS+ devices go to sleep to extend battery life; an initial button push is therefore necessary for the unit to re-establish its communication link with the system controller. Thereafter you just offer your iButton to the reader or enter your code and follow the instructions on the LCD screen. An engineering mode is also available at the keypad providing information on the status of each device on the system and iButton programming.

Visual verification The latest addition to the RDAS+ family of devices is the RaiderVision visual verification motion detector. Designed for external use, this unit utilises an Optex VX-402R passive infrared

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RDAS+ SYSTEM: OUT OF THE BOX Packaging

Suitably yackaged

Installation Manual

Some instructions supplied but no overall manual – see review

Size

Controller Peli Case - 270mm x 156mm x 82mm

Construction

Metal / Plastic

Mounting

Mounting positions supplied within most system devices (except Peli case controller which is free standing)

Overall Appearance

Functional

Comments

• Designed for function over form • Good wireless coverage • Easy operation • Quick installation and remote configuration

detector providing 12m x 90 degree coverage with Compound Security’s own RF transceiver and colour/mono camera assembly with 110 degree fixed lens and VGA resolution. This device transmits a short sequence (variable up to 10seconds) of MJPEG images to the system controller for any activation of the motion detector. Overall transmission time of an event to Compound Security’s secure server is stated as less than a minute. Don’t expect evidence quality images from the unit, the purpose is to visually confirm whether there is an intruder present, not identify them. During our evaluation, the system performed reliably and efficiently. We were able to review alarm events from all detection devices via the online portal including video images for events associated with the RaiderVision detector. The number of images transmitted varied for between 5 and 12 over the course of our testing for various levels of illumination. The unit was tested in both internal and external applications and performed reliably throughout. The camera has an integral LED illuminator for low light conditions and whilst image quality decreased significantly at very low light levels, all images were sufficient to confirm the presence of an intruder. In summary the RDAS+ security system is simple to install requiring very little configuration during the physical installation stage, most can be completed remotely via the online portal. The system is very suited to the rapid deployment and temporary applications for which it was designed. GPRS communication to the manufacturer’s secure server online portal provides an effective control and monitoring tool. The evaluation system performed efficiently and reliably throughout testing.

9 out of 10

The RDAS+ security system is simple to install requiring very little configuration during the physical installation stage

PSI Product Tests are carried out by an independent testing house – not our editorial team. Equipment manufacturers have no influence in the testing process or with the final results of the review.

Project1_Layout 1 27/11/2013 14:34 Page 1

Introducing the Xtralis verywhere Portfolio 3AFETY AND 3ECURITY 3OLUTIONS FOR %VERY 3EGMENT %VERY !PPLICATION Next-generation VESDA ASD system: s 5LTRA HIGH SENSITIVITY s %XPANDABLE MODULES s %NVIRONMENTAL ANALYTICS s &IELD PROGRAMMABILITY s !DDRESSABILITY s 3MART DEVICE CONNECTIVITY

Very Early Warning Fire Detection for compact areas: s 5P TO #LASS ! HOLES s M OF COVERAGE AREA

VLQ A 4-to-20-channel Remotely Managed Multi-Service Gateway (RMG): s 6IDEO RECORDING TRANSMISSION s OVER ANY NETWORK s "I DIRECTIONAL AUDIO FOR DETERRENCE s 2EMOTELY DOWNLOADABLE ANALYTICS

FASTTRACE 2

www.xtralis.com/Xtralis-E

EDIT features cctv jan14_000_PSI_jan14 22/12/2013 16:40 Page 2

CCTV

QUICK CCTV OPTIONS For temporary areas such as building sites or festivals the practicalities of installing CCTV mean that permanent solutions are often not a viable option. In such cases temporary CCTV is desirable

espite the different options available these days, the use of CCTV is still growing. Not only does it act as a visual deterrent to criminals but it also provides authorities with evidence to help secure legal convictions, retrieve items and help secure the safety of those in residence. Therefore it is no surprise that areas such as building sites that house expensive equipment and materials should want to benefit from camera installations. The main problem in this scenario however, is that it is simply not practical to fit permanent CCTV cameras on poles or buildings in an environment that is constantly changing. So how can site owners maintain 24/7 surveillance on a site in such conditions? One solution is the security guard on patrol, the other is temporary or mobile CCTV. These can be popular with customers because they offer the security that is required but also because they do not need to be bought outright. In fact most temporary CCTV systems can be rented which means that the bill is tax deductible.

Cameras

One of the methods of putting CCTV into a temporary situation involves the use of tower systems, for example the OnGarde Rapid Deployment system or the TowerLight Security Tower. These can often accommodate not only CCTV cameras but also WiFi systems, surveillance monitoring, infra-red detectors, evidence quality video equipment and public address loudspeakers. The towers (plus base units) are invariably self-contained with power provided from batteries combined with a built-in generator/fuel tank. These can be towed into place for easy deployment. Another option is a temporary unit such as the GJD NAS, a portable surveillance system that transmits live or recorded images directly to a remote position, be it a handheld PDA, a desktop PC, a laptop or a Remote Monitoring Control Room via GPRS, 3G technology, broadband and wireless LAN networks. The Pharos system from EyeLynx features adjustable resolution formats up to Full HD, wireless, WiFi, 3G, 4G etc it covers all connectivity angles without the need for wiring. The whole system including the NVR can be supplied pre-configured, which means that the installer only needs to site the unit for a quick set-up.

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Of course temporary CCTV does not need to be a self-contained unit especially in applications where there is not a lot of site change (as in a building site) but where the infrastructure is set but not permanently erected (as in a music festival sound stage or county fair). The key to semi-permanent CCTV installations is predicting where optimum points for coverage will be and recognising what the operator requires to see, control and detect the early warning signs of, for example crowd surges or bottlenecks. For some of the more major semi-permanent applications such as the Olympic Games there is usually a contract in place for the customer to buy the cameras and sell them back to the vendor afterwards, while the monitoring stations are manned by operatives from SIA licenced guarding companies. In some cases, the entire operation of design, commission and operation is taken on by one organisation, which tend to be the larger players in the security market. The development of Wi-Fi enabled cameras and Cloud technology also have a role in the temporary surveillance market, although on a much smaller scale, mainly in the domestic

For only a relatively small outlay it is possible to set up an HD camera for short periods of surveillance, such as during a holiday 21

EDIT features cctv jan14_000_PSI_jan14 22/12/2013 16:40 Page 3

CCTV

(continued from previous page)

market. For only a relatively small outlay (depending on the service chosen) it is possible to set up an HD camera for short periods of surveillance, such as during a holiday, giving the owner the option of either storing images on a remote server and/or viewing images on a tablet PC or smartphone. Cameras in this situation can be set to permanently record, but due to storage limitations (depending on the contract) it is more likely that the cameras would be operating on a motion detection function. Some services will offer the option of an email notification if a camera is triggered while others allow a circle of friends to be able to monitor camera output in a social media style environment. These systems do not offer much in the way of revenue for installers as the cameras and storage options are usually bought direct from a vendor such as Jabbakam, Dropcam or Belkin. This end of the market is likely to grow rapidly as the cost of electronics and data storage continue to decrease so installers should be aware of the potential threat from this side of the domestic market.

Transmission

Whichever method of rapid deployment you go for consideration must be given as to how the video footage will be transmitted and there are various options for this. Wireless technology enables cameras to be connected when any form of cabling is inconvenient, cost-prohibitive, or impossible – such as on moving vehicles - and often makes temporary installations even quicker to implement, although as we know from using our smartphones 3G or, in some places in the UK, 4G has made data transfer a simple task and signal availability is widespread. Both 3G and 4G are at the forefront of mobile telecoms and certainly the most ‘modern’ of connectivity solutions but are there any reasons why they may not be suitable for surveillance projects? According to Stephen Patrick of Wireless Excellence: “The fundamental problem in using 3G and 4G for CCTV is that the frequencies available to the operators are limited – and the service they provide is intended for “burst” use – for example, viewing a web page, viewing a video, or downloading a file. They simply don’t have the capacity for “always on” uplink of CCTV streaming 24x7. Also, operators can’t ensure quality of service, so feeds can “drop out”, missing critical scenes and events when events are occurring – which is unacceptable in most safety and crimeprevention/detection applications.” When it comes to installing a wireless system in most cases the process is fairly simple – needing no more than a spanner and a CAT5 crimp tool, and some very basic skill in mounting and aiming an antenna followed by a quick check on the software to confirm correct operation. In

One of the methods of putting CCTV into a temporary situation involves the use of tower systems 22

fact the wireless installation can generally be simpler than installing the camera itself! If you are unsure about this type of procedure, vendors run training courses so the basic do’s and don’ts are covered. Of course in today’s financial climate the price of security solutions is always under the microscope and for a service such as rapid deployment surveillance this is not something that will bring any guaranteed fiscal benefits to the customer; so it is vital that costs are kept to a minimum while quality is maintained. When it comes to connectivity there is generally no extra cost on the wireless side comparing fixed to temporary, as the systems are the same radios used for both disciplines. “A temporary site might need special poles or towers to put the camera and radio on for more demanding locations,” says Stephen Patrick, “but the wireless installation itself is the same in either case.” Sites without AC mains power can be run from “off-grid” power solutions such as solar and battery, or wind and battery. These are well proven even allowing for regional variations in weather and winter conditions. Though this adds to the cost of installation, it can be far cheaper than trenching in extra power – and being portable, you can take it with you for the next site. In the future wireless technologies will all be faster, better and cheaper whether they be for professional or domestic purposes. Constant improvements in Megapixel HD cameras with cleaner, high resolution pictures are matched by capacity increases in wireless technology to beam these images back to base with no loss of quality. We have moved on from the early days of bandwidth hungry HD surveillance systems and there are a number of methods of recording and compressing images to maintain a high level of quality footage storage. “Equipment vendors are constantly reducing equipment size and ease of deployment, and a competitive market ensures improved prices for the customer,” concludes Stephen Patrick. “We predict a “CCTV everywhere” future with HD quality, wireless transmission and low costs enabling cameras to be deployed anywhere – within reason!”

Conclusion

In summary there are a number of solutions that can be offered for those applications that require temporary, semi-permanent or rapid deployment CCTV. For each installation the key to its success is the positioning of the camera, the correct lighting of the area and data connectivity and storage. With the rental of units being an attractive option for clients, the overall design, commission and monitoring all from one company and lowcost HD/Cloud solutions presenting surveillance on monthly payment terms, there is an extended range of solutions for CCTV service providers to offer to customers depending on their circumstances.

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prot_Layout 1 23/12/2013 16:11 Page 1

â&#x20AC;&#x153;Working Across The UKâ&#x20AC;?

The Protector Group is the leading UK supplier of temporary security systems being NSI gold for install and having its own 5979 cat 2 ARC. TPGL has UK national coverage hiring its systems solutions to government, critical national infrastructure like power, water and gas companies as well as construction, civil engineering, housing, demolition, FM and property management company's. It's systems can be installed to BS8418 ensuring a URN and priority police response. It's 3 standard units are BASTION LEWIS trailer and RAPID cam, TPGL systems can be stand alone regarding transmission using 3G 4G and Satellite transmission, and there is no need for fuel using either reachable battery packs or hydrogen fuel cell technology. TPGL cross hire system solutions to many other security installers ensuring quality and cost control. For further information email derrick.halliwell@protectorsecurity.co.uk or call 0800 3161144 or 07970811950

EDIT opinion jan14_000_PSI_jan14 22/12/2013 17:54 Page 3

OPINION

IP – SPEAKING THE SAME LANGUAGE In this article Mike Tennent of Tavcom encourages installation companies and system integrators to invest in training for their sales teams in order for them to capitalise on the growing demand for Video over IP systems by being able to speak the language of network managers.

Author: Mike Tennent is CEO of Tavcom which in 2014 is celebrating 20 years as the leading provider of security systems training. Mike is a Fellow of the Institution of Engineering and Technology. He is also a board member of the Association of Security Consultants (ASC), a member of both ASIS and The Security Institute, as well as technical consultant for the CCTV User Group. 24

spoke recently to a security manager friend of mine about his opinion on the latest advances in IP Network based video surveillance technology and whether they could justify a replacement of an existing analogue system that might be in good working order, particularly at a time when there is a squeeze on capital budget expenditure. As expected my friend understood the many and varied benefits of a Video over IP system. He was confident that he could make the business case for making the switch from analogue to an IP Network based video surveillance solution but saw the challenge of persuading his company’s network manager to cooperate as the main barrier to change, rather than the cost of doing so. IT/Network managers are understandably apprehensive about anything being added to a company’s network which may interfere with the transmission of important data that could be crucial to the smooth operation of a business. The lowest common denominator in solving this problem is likely to be the sales person representing the installation company. If they are not trained to talk the language of network managers, regardless of whether we are talking about sharing an existing network or creating a VPN (Virtual Private Network) or a totally dedicated network for the video surveillance system, they are likely to encounter ‘don’t even think about it’ resistance. Although experienced and confident in all matters analogue, a salesperson is less likely to pull a proposal out of their briefcase if they have previously been torn to shreds by a network manager who understandably wants to question the impact of video streaming over the network. Large projects are more often than not subject to a specification/tendering process, where perhaps a consultant has laid down the basis of which a Video over IP system will or will not work with an existing network, but for the small to medium size projects it is likely to be the sales person who will have a major influence on whether the end-user will be persuaded they have nothing to fear. They therefore need to speak the language of network managers. Many of the UK’s installation companies have invested by way of employing sales and pre-sales support technicians who already ‘speak the language’, e.g. Cisco trained/ certificated. There is however good news for smaller installation companies who want to equip their existing sales team with the ability to quell the fears of network managers. Many of the leading manufacturers of video surveillance equipment now provide training courses which address some

of the key issues relating to the design of an IP network based solution, whilst at Tavcom we have recently announced the upgrade of our training centre. We have set out our new CCTV training facilities to make it easy to educate installers on how to extend the life of an existing analogue system by introducing hybrid solutions, whilst starting on the process of migrating to a Video over IP solution.

Warning signs and opportunities Traditional installers of security systems have been warned of the need to embrace IP network based products and technologies ever since the ‘cloud’ became available to the security industry as an alternative method of transmitting video. It was prophesised that the consequences of not doing so was that the door would be opened to competition in the form of network installers who already understood such diverse issues such as VLANs, router protocols, IP addressing, subnets and port address translation, and who did not fear taking on board the knowledge needed to design, specify and install access control and video surveillance systems. To some extent the prophecy has been fulfilled in that a small number of network system integrators have been successful in winning significant contracts to install video surveillance solutions. The door however is still wide open for installers emanating from the traditional electronic security industry to take advantage of the huge opportunity to capitalise on the growing demand for network based integrated security solutions. For more information on Tavcom Training courses, telephone +44 (0)1489 895099 or email sales@tavcom.com or visit www.tavcom.com

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Project1_Layout 1 28/10/2013 11:44 Page 1

Limitless possibilities

Any lighting condition. Any environment. Any application.

With thousands of IP cameras to choose from, Pelcoâ&#x201E;˘ by Schneider Electricâ&#x201E;˘ has the right network-based video surveillance camera for any lighting condition, environment and application.

Choose with confidence. Find the IP surveillance camera that meets your requirements today! Download our IP camera brochure for FREE and enter to win an iPad mini. Visit www.SEreply.com Key Code 34171p Call 01189 789 276 ÂŠ2013 Schneider Electric. All Rights Reserved. Schneider Electric and Pelco are trademarks owned by Schneider Electric Industries SAS or JUT BGGJMJBUFE DPNQBOJFT "MM PUIFS USBEFNBSLT BSF QSPQFSUZ PG UIFJS SFTQFDUJWF PXOFST t XXX TDIOFJEFS FMFDUSJD DPN t @(." (#

Project1_Layout 1 23/12/2013 14:25 Page 1

Evacuate everyone

Sonos Pulse & Nexus Pulse

EN54-23 Fire Beacons ,Q D Ã&#x20AC;UH HYHU\RQH PDWWHUV 6RQRV 3XOVH DQG 1H[XV 3XOVH Ã&#x20AC;UH EHDFRQV HQVXUH WKDW DOO SHUVRQQHO DUH QRWLÃ&#x20AC;HG RI Ã&#x20AC;UH HPHUJHQFLHV :LWK 3XOVH $OHUW 7HFKQRORJ\ EXLOGLQJV DUH HYDFXDWHG TXLFNHU HYDFXDWLRQ UHTXLUHPHQWV DUH XQDPELJXRXV DQG HYHU\RQH LV PDGH WR IHHO VDIH DQG VHFXUH

Signalling Solutions

EDIT features fire jan14_000_PSI_jan14 22/12/2013 16:41 Page 4

FIRE SAFETY

VAD STANDARD ARRIVES ver recent years, the use of Visual Alarm Devices (VAD) has become more widespread. This is due to the influence of the Equalities Act 2010 and the recommendations of BS8300, which states that an audible alarm may be supplemented with a VAD in any area where the hearing impaired may be left alone such as bedrooms, bathrooms and kitchens. However, there are other situations where people can be isolated or may not have others around to warn them of an emergency. In areas of high noise level or where there is a need to wear hearing protection those with normal hearing will miss an audible alarm signal. Another factor to consider if a VAD is necessary is the use of personal headsets and music players in office environments, which is becoming more commonplace. Increasingly, VADs are seen as a way of mitigating risk by automating a visual method of raising an alarm. Up until May 2010, there was no fire industry standard that determined the light output performance criteria and installation requirements of VADs. This gave rise to manufacturers specifying the performance of their products in an inconsistent, confusing and often misleading way. The use of Joules, Watts and Candela to specify a VAD’s performance are all largely meaningless, as they do not take into account the effectiveness of the light signal over a given area. This has now been rectified with the release of standard BS EN54-23: Fire alarm devices – Visual alarm devices.

What is EN54-23? BS EN54-23 specifies the requirements, test methods and performance criteria for VADs in fire detection and fire alarm systems. Manufacturers must now present the product’s performance data in a uniform manner so that they can be directly compared and their suitability assessed for particular applications. The standard specifies that all VADs must meet a minimum light output of 0.4 lux. The distance at which this required illumination is met, known as its coverage volume, should be quoted with the product. If a manufacturer fails to meet this requirement the device is not then deemed compliant to EN 54-23.

EN 54-23 Product Categories Available EN 54-23 allows for three product classifications: Wall, Ceiling and Open category. If a product has been defined as a Wall or Ceiling product, the shape of the coverage is defined under the standard. An Open Class category product’s coverage shape is defined by the manufacturer. Each product category has been designed to achieve specific light patterns for their particular application; this means that a wall and ceiling product differ massively in order to achieve the correct dispersal of light for their intended use. Whatever the classification, in order for the product to comply the illumination for the stated coverage must be 0.4lux.

This month sees the introduction of EN 5423, a new standard for fire alarm beacons. It dictates that all beacons manufactured for fire alarm use and sold for fire alarm applications in the E.U. after this date, must be CE certified using the new standard.

Current consumption and cost For fire alarm systems, current consumption is a key consideration, so efficiency in achieving the 0.4 lux starts to become part of the equation when making a product selection. So, how best to maximise the spread of light for the minimum amount of current? If an Open Category product is proposed for use on a ceiling and a wall, it is by definition a compromise, as the light dispersal pattern is not “tuned” to a specific task with a specific coverage. This can be overcome by increasing the current consumption to punch light into the required areas; a brute force approach to hitting the required coverage. However, light conforms to the inverse square rule, meaning that it takes four times the amount of power to deliver twice the coverage distance, therefore, creating more light than is necessary to achieve the required illumination of 0.4lux which has a huge impact on its current consumption. Maximising light output, and minimising

In areas of high noise level or where there is a need to wear hearing protection those with normal hearing will miss an audible alarm signal www.psimagazine.co.uk

EDIT features fire jan14_000_PSI_jan14 22/12/2013 16:42 Page 5

FIRE SAFETY

Consideration should be given to the location and placement of the VAD; a large intrusive unit is unlikely to be favoured by the building architect or owner

The impact of EN54-23 All fire alarm systems should be able to evacuate everyone – systems past, present and future, says Clym Brown of Klaxon. elying on audible fire alarm notification alone R disadvantages people with hearing impairments or those working, or living, in sound reducing conditions. Even something as simple as wearing a pair of headphones could prevent someone from hearing an audible fire evacuation warning. To truly evacuate everyone from a building, we need to signal effectively using light as well as sound. The new European fire system standards recognise and legislate for these new requirements. EN54-23 specifies the minimum performance requirements for Visual Alarm Devices (VADs), removing any previous ambiguity regarding the light output requirements or system design parameters involved with using light to evacuate buildings. This standard specifies the minimum requirements for VADs, providing performance criteria and test methods in a uniform and current consumption is the most efficient means of specifying and installing a system cost effectively. For example, Eaton’s Fulleon Business’ EN 5423 solution is the LX range, which centres on lens technology that manages the distribution of light with extraordinary efficiency. Any light outside of the volume prescribed in EN 54-23 is a waste of power. The LX lens refracts light to remove hot spots directly in front of the LED before redistributing the light to illuminate dark spots. This method delivers the intensity of light required whist minimising current consumption.

Specifying Room coverage, flash colour and current consumption are the key measures when selecting a beacon. The milliamp per metre specification of a product offers a good guide to

consistent way. This provides manufacturers a mechanism to specify VAD device performance, allowing system designers to choose the most appropriate device for a particular application. EN54-23 will have major implications on product selection and system design. Generating sufficient light output to meet the new requirements has required advancements in light technology that that has increased device costs. More importantly, most conventional and addressable fire alarm systems are dependent on low current devices, allowing numerous system components to be added onto a single ‘loop’. This saves time and cost in wiring, reduces the number of power supplies and aids installation and commissioning. For many manufacturers EN54-23 has required additional power, and additional devices, in order to comply with the new light output and system coverage requirements. EN54-23 compliant VADs that offer greater coverage area with lower current consumption offer system designers greater flexibility, and reduce the cost of ownership for end users, without compromising on evacuation notification performance.

selecting the most efficient VAD possible. As well as specifying the most efficient product for an application, there are also other factors to consider. For example, some VADs, particularly Open Category devices that have a large coverage area, may actually be unsuitable for particular scenarios such as bathrooms, toilets and bedrooms, by far the biggest market for VADs. This is due to the glare associated with an uncontrolled dispersal pattern. BS5839-1 2013 section 17.2e specifically warns against this, “The intensity of output of a visual alarm device should be sufficient to attract attention, but not so high as to cause difficulty with vision due to glare.” Consideration should also be given to the location and placement of the VAD; a large intrusive unit is unlikely to be favoured by the building architect or owner.

Summary With the release of EN 54-23 the growth in the use of VADs is set to continue. They offer the reassurance of a visual indication to a fire alarm and help to mitigate the risk to the building occupants. Fully automated and highly reliable, used as part of a comprehensive fire detection system, VADs remove human error associated with buddy systems that rely on human interaction or the requirement to ensure that portable tactile devices are working and that the batteries are charged. The new standard enforces a specific illumination level ensuring that any visual alarm is meaningful and inclusive to all.

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ast month in PSi we reported on a campaign that was launched calling for mandatory CCTV in all new buildings in the fight against crime, stating that surveillance could save up to £5,000 per incident as theft remains at ‘epidemic’ levels. The company spearheading the scheme, cctv.co.uk, said that the installation of cameras should be mandatory in all new domestic and commercial premises and subsequently, just like pro-active care initiatives in the NHS, deterring crime before it happens – in turn leading to savings for the Police in the long-term. Supporting data claims that fitting CCTV in homes and businesses as standard will virtually pay for itself as the cost of Policing will fall in the view of the campaigners stating that expertly fitted and maintained camera systems are a proven deterrent for criminals, so whole estates and industrial areas with camera coverage will become virtual no-go areas for thieves. We asked our panel of experts for their reaction to the campaign and their thoughts on the likelihood of mandatory CCTV and its potential outcome.

Gary Frith – RSI Video Technologies I don’t personally believe that making CCTV mandatory in the UK for all new builds is viable or, in some cases, even desirable. In my view the civil liberty and privacy issues make this a non-starter from the outset. My preference would be to introduce some other, less arbitrary, stimuli into the market to encourage the take up of CCTV and other suitable crime busting equipment. The United States, for example, faces similar issues of reduced police budgets and high crime levels, and many police authorities are now taking a more selective approach in their response to call outs. They give a higher priority response to video verified activations (whether CCTV or alarms) where they can be certain that there is an actual crime in progress. This provides an additional stimuli for insurance companies to get on board with lower premiums for detector activated CCTV and video verified alarm equipment. Similarly, in France there are hefty false alarms fines imposed by the police and this has driven the market down the video verification route. So, in summary, I don’t think that we can impose CCTV on the British public, but we could push for additional market drivers to encourage its uptake for the benefit of law enforcement and the industry.

CCTV FOR ALL? bodies and the police, it could reasonably be applied to any CCTV system and the Government has warned that it may consider adding others to the scope of regulation. The petition is difficult to reconcile with the first of the Code’s 12 guiding principles, which states that: “Use of a surveillance camera system must always be for a specified purpose which is in pursuit of a legitimate aim and necessary to meet an identified pressing need.” The Code’s other key principles cover issues including the effect of surveillance camera systems on individuals and their privacy, storage and handling of images and information, plus operational, technical and competency standards. “Any increase in the capability of surveillance camera technology also has the potential to increase the likelihood of intrusion into an individual’s privacy,” the Code states, and among the qualified rights set out in Article 8 of the European Convention on Human Rights (enshrined in the UK Human Rights Act) is a person’s right to respect for their privacy and family life. In general, on the plus side, mandatory surveillance holds the potential to reduce crime in a location – even though it may simply displace it. Recorded images also help in investigating crime and supporting prosecutions. The physical presence of cameras additionally offers safety and security reassurance. The drawbacks include potential intrusion of privacy, human rights and data protection issues, along with problems associated with misuse of

Is mandatory CCTV for all new builds in the UK a viable measure? The PSi Panel deliberates…

Dave Profit – SSAIB The Surveillance Camera Code of Practice, published last June, contains a number of relevant points to this petition. Although the Code currently applies to systems used by public

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PANEL

systems/images and the knock-on implications in terms of public confidence – as the Code points out, surveillance by consent is an important concept. The costs of installation, maintenance and monitoring are a further, significant hurdle. Moving on to some of the other practical considerations that must be addressed, installation and maintenance standards must be adhered to, along with long-term operational maintenance/equipment replacement when required. Monitoring of images is vital too, because without real-time measures the value of systems is limited to the deterrent effect of the equipment’s visible presence (such as cameras) and post-event recordings. Police response is dependent on confirmation eg by a commercial security provider or householder, further underlining the value of effective monitoring. Specification of systems is also important, to eg ensure that the quality of images is adequate in terms of evidential quality for prosecution purposes. Lower insurance premiums may not be sustained if these factors are not addressed. For commercial premises, interfacing surveillance with manned response measures is important, to deal with incidents in time and deter/prevent crimes including vandalism, property damage, theft and arson – which may destroy a whole site if not tackled proactively. Integration of CCTV with other equipment including movement detectors, lighting and intruder alarms should not be overlooked where appropriate, either. The full potential of these systems lies in a holistic, not stand-alone approach.

thinking about what, where, when and by whom - and in particular the why - of a CCTV system and sets out what the system is expected to achieve, clearly stating what the customer requires in terms of the system’s functions. This will be extremely difficult to produce in a mandatory situation; at new build stage, the building user is often unknown. Just ask any professional installer dealing in the new build market how difficult it is now. The OR presents those with the necessary skills to convert the document into a technical specification and test procedures that form the basis of the system design, implementation and operation. The problem here is that anybody can set up a CCTV business. There are some first class companies in operation but, sadly, there are also many that bring the industry into disrepute. Finally, CCTV is not the panacea against all evil, the security industry is all about mitigating risks and protecting assets, using a combination of physical and electronic measures and human interventions, awareness training, screening, responses and investigations. And that’s just for starters.

Stefan Hay – FSA It’s an unfortunate reflection of the country when CCTV becomes a fundamental part of any property, but it does fulfil safety precaution requirements for property owners. However, the prospect of installing

Peter Houlis – The Security Institute

CCTV is not the panacea against all evil, the security industry is all about mitigating risks and protecting assets 30

There is little doubt that video surveillance plays a key role in fighting crime and protecting people and assets. It enables early identification of crime and other disruptive incidents and often leads to the quick identification and prosecution of those involved in criminal activity, particularly in comparatively minor, but nonetheless prolific crimes such as anti-social behaviour, minor assault and theft, etc Furthermore, as life’s risks are becoming increasingly unpredictable video surveillance is no longer just about crime prevention, it’s more about business intelligence. Therefore, from a purely selfish point of view, I think it is a great idea. However, as a professional CCTV integrator my view is quite different. CCTV owes much of its success to its positive image and public support, largely due to the public’s belief that systems are professionally installed and used ethically; accountability plays a major role in this. Under the Data Protection Act, a system must meet the users’ objectives and be fit for purpose. This presents a few problems. Effective CCTV starts with the customer’s ‘Operational Requirement’. The OR encourages clear

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EDIT panel jan14_PSI_jan14 22/12/2013 17:55 Page 5

CCTV during the construction stage is still mainly relevant for commercial premises and less so for domestics. CCTV is now regularly being installed in commercial properties for a variety of reasons including the need to satisfy licensing requirements. Therefore installing during construction would be a good idea and more cost effective in the long run. Structured cabling is often installed within the fabric of new builds to provide the facility for any other installations such as CCTV. However, the challenge is that unless a good and proper design is undertaken by a specialist, the termination points typically end up in the wrong place, and hence so do the cameras. Using IP systems can create more flexibility during these construction plans but good practice is for the network to be separate from any other data network, since at new build stage the potential occupants and their business may not be known. Should legislation become the norm for the installation of CCTV during the construction stage, then ultimately, such systems or networks installed should be designed properly and installed by accredited companies. A thorough accreditation process would also need to be undertaken to account for the Data Protection, Human Rights and Acts of Parliament, to avoid immediate conflict for the final occupier and user.

Julie Kenny – Pyronix The UK is the most watched country in the world with more CCTV cameras per capita than any other nation. It is important to realise the role that CCTV plays in helping the police and other security services with regards crime prevention and convictions, however there is still some debate on the effectiveness of CCTV to lowering crime rates. If it were as simple to say that increasing CCTV cameras decrease crime rates, then the UK would have the lowest crime rates in the world – but we know that this is not the case. Answering the question of whether or not mandatory CCTV should be implemented for all new builds can’t generate a simple yes or no answer- the wholesale use of cameras and CCTV brings with it a whole host of issues surrounding privacy and basic human rights and a number of supplementary questions, such as: What areas would mandatory CCTV cover? Would residents be able to exercise choice in where CCTV was deployed? How will the costs of both installation and monitoring be recovered? CCTV can play a key role in crime prevention and detection but increasing the amount of CCTV cameras will not address the fundamental issues surrounding why crime exists in our society. Better education, falling unemployment and wage disparities are key issues which will have more dramatic effects on crime

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rates than purely CCTV alone. Mandatory changes in legislation are significant decisions with often far reaching implications across society. Whilst our use of CCTV has increased exponentially over the last ten years, it still feels that we have not reached a point where we should have mandatory implementation on all new builds. Currently there are too many unanswered questions around crime, privacy and human rights that need more debate and clarity before we can agree to mandatory implementation in this area.

Mandatory changes in legislation are significant decisions with often far-reaching implications across society

Jamie Barnfield – IDIS Europe For larger new commercial properties, the M&E contractor will often have a directive from the landlord to install baseline security systems often in public areas such as receptions, hall ways and car parks. Once tenants move in, a fit out will usually encompass electronic security viable for their specific requirements and often integrate with the existing baseline system. This approach makes sense, as following a risk assessment; an organisation should make its own security decisions based on their specific needs. A corporate office building will require a different solution to say, a retail environment, compounded by the fact completion of commercial builds regularly occurs before tenants move in and assess risk. Depending on the risk profile and nature of business, the implementation of a fit-for-purpose security solution should involve, as a minimum, a professional and accredited installer and for larger organisations can include the services of a security consultant. The cost of this is rarely absorbed by the landlord. While purpose built and designed facilities, tend to include specification of a full electronic security system anyway, making it a moot point. However, the notion of CCTV for every new build home is radical albeit not in the high-end market or new swanky apartment blocks that have shot up over the last decade. Every homeowner or tenant deserves the right to safety in his or her community. With a majority of crimes in residential areas including house burglary, car theft and anti-social behaviour, equipping new homes with CCTV as a crime deterrent and means of identifying perpetrators, makes sense. Yet there are certainly some considerations, with the first being its purpose—deter, detect, assess, delay, respond and deny, a mixture of these or just one of these? To act as a means for actually detecting and assessing crime before it occurs and/or identifying perpetrators, a standard surveillance system installed on a new housing estate would potentially need to comprise a mixture of externally housed box cameras with zoom capability, vandal proof static domes and PTZ cameras with a level of infrared and possibly audio capability. This type of camera configuration offers durability and performance, which prepares a

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While new builds encompassing CCTV sounds like an attractive proposition for our industry, the cost alone makes it a shaky proposition 32

CCTV operator for every eventuality and enables him or her to detect and assess a situation, delay using audio and/or activate a response and thus deny the crime. Many housing estates have local councils taking on CCTV patrols, looking out for criminal activity and giving tenants a level of reassurance. In this scenario, with an enforced standard, the local authority would absorb the cost and take charge of specifying a quality and high performance system that linked back to their monitoring centre. However, squeezed public sector budgets are unlikely to allow councils to operate monitored surveillance and response across all social housing; this is usually determined by the level of crime and potential damage to council owned assets. Many new social housing projects already include security systems as part of a ‘design out crime’ initiative. So where high levels of risk and crime are prevalent and it makes sense for the public purse, councils will adopt CCTV as standard, and not just in new builds, but existing housing as well. In private neighbourhoods, monitored CCTV with a response capability is almost unheard of, primarily due to cost. The most challenging cost is not in the build, which coan be passed on to the homeowner in purchase price, but the on-going maintenance and monitoring. The cost of monitoring is going to outweigh any reduction in insurance premiums, while insurance companies are unlikely lower prices due to the presence of a few non-monitored cameras. Although the presence of CCTV may deter a crime, it cannot delay, respond and deny one as it takes place and any burglar worth his salt will soon figure out the difference. Hence, remote monitoring and onsite security guards in commercial properties will lower premiums, while unmonitored CCTV regularly will not. Unlike social housing, there is no local authority involvement beyond planning permission during the build process. The question then becomes, who will decide the specification, design and install of the system. A builder can certainly install a simple CCTV system, now widely available at DIY stores for domestic customers, but he’s not a security expert. He’s a builder—making the best margin possible on a new property, so he’s unlikely to hire in professional security

subcontractors. As a result, we may as well replace a poor quality, badly designed and installed CCTV system with a much cheaper set of dummy cameras if the aim is simply deterrence. Although, one opportunity for CCTV as standard may be in new build private sector estates, where residing on council owned land CCTV covers road entry and exit points and other public spaces.. The local authority carries the burden of specification, design and ongoing monitoring and maintenance and passes this on to residents through taxation. However, once again the risk would need to outweigh the cost with residents embracing the improved security, rather than raising concerns about a big brother state. Where there is no council involvement and surveillance is contained in individual private homes and land, we come back to cost. Someone needs to pay to power the surveillance system, since without an inherent network, PoE capability is redundant and then we’re back to maintenance and monitoring fees. While some homeowners would be willing to pay an annual fee for improved security, some may not, and one unsuspecting homeowner would need to take ownership of a maintenance and monitoring contract, as well as collecting fees from neighbours. While there’s unlikely to be a enforced standard any time soon, builders and landlords may feel security systems add value to already expensive new homes, typical of high-end private estates and leasehold properties, where it’s the norm for tenants to pay maintenance and management fees for shared space and infrastructure. This perhaps explains the new raft of aforementioned apartment blocks comprising electric gates, intercom and CCTV. Local authorities are likely to take a case-by-case approach to social housing, leaving rural and semi-rural homes, where crime is less frequent and the risk versus cost doesn’t stack up, unlikely to benefit. While new builds encompassing CCTV sounds like an attractive proposition for our industry, the cost alone makes it a shaky proposition. The “living standards squeeze” means householders are unlikely to bear cost, while for commercial tenants; it removes choice with no guarantee of quality or performance. At the same time, by demanding the standard and potentially leaving surveillance to the remit of builders and construction firms, the security industry undervalues the skill involved in specifying, designing and installing quality and fit-for-purpose surveillance systems. With installers fighting against eroded margins, this can only commoditise CCTV installation even further, especially in commercial markets; the place in which we need to demonstrate the value and power of nextgeneration surveillance. By creating the perception of CCTV as a give-away feature, like wall sockets for flat screen TVs that sounded sexy ten years ago, we’re undermining all of that potential. If CCTV becomes bog standard in every new build in the land, the domestic CCTV distributor and retailers might win, but it could result in a big loss for professional installers.

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EDIT standards jan14_000_PSI_jan14 22/12/2013 18:00 Page 2

STANDARDS TALK

WHAT, OR WHO, IS CERTALARM?

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The X-SERIES Dual Light dome / ball PTZ camera from Redvision combines both IR and white light illumination for outstanding protection in any lighting conditions. Toggling between white light and IR offers total illumination flexibility via alarm activation, preset or manual override commands. Tours can be set-up with illumination profiles that combine both white light and IR.

By Adrian Mealing – Chairman BSIA Security Equipment Manufacturers Section ertAlarm is an independent, “not for profit” organisation started in 2010 in order to advance a pan-European “onestop testing and certification” process in the fire protection and security systems industry. Currently, products and systems undergo multiple tests and certifications when companies want to trade in certain European states. These states, unlike the UK, require independent testing and certification of security products to the relevant standards. The time and costs involved are immense, and result in unnecessarily high product costs, hinder product innovation, slow down market introduction and stifle competition. In contrast, CertAlarm offers a unique European quality mark based on third party, one-stop testing and certification to EN54 fire standards and EN5013X security standards at System 5 level. System 5 is an assessment system that combines factory inspection, quality management review, product testing and ongoing surveillance in one package. These requirements make system 5 and thus CertAlarm the most rigorous EU-wide scheme in the market. So what does all of this mean to professional installers and system specifiers in the UK? It is very simple, whilst there is no mandatory requirement for testing and certification of security products in the UK, the benefits of such a scheme are huge. Installers, specifiers and other industry stakeholders can have a greater level of confidence in products that are independently tested and certified to “do what it says on the tin”. The BSIA manufacturers and Security Systems members fully support the CertAlarm scheme, with many taking advantage of the obvious benefits that independent “one stop” testing and certification provides. PD6662:2010 the scheme document used in the UK for installed Intruder and Hold Up Alarms states in clause 4.1 that “The alarm company should be able to provide evidence that all components used are suitable for the security grade of the installed system and for the environment in which they are installed” Now, the above statement is quite clear, it is not the Inspectorate’s job to make sure equipment complies, so how can installers ensure they comply with the requirement if the manufacturer cannot produce a certificate or test report to verify their claims? Surely a simple label on a product box or installation manual is not enough evidence to ensure that when the need arises the product will react as expected. This may seem like an extreme analogy, but self-regulation of the banking sector seemed to be OK, until it all went belly up. The very fact that our products and systems protect lives and property should mean that verification by a third party of a product, or systems level of performance is the minimum that should be accepted. Customers have a right to expect systems to perform; isn’t it about time the UK security industry stepped up to the plate and offered the same levels of assurance that we see in other industries? The choice for the installer and specifier is a simple one; the outcome of the wrong choice could be disastrous. Next month: Wireless Alarm Systems – Friend or Foe?

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lights as an effective visual deterrent to intruders. All X-SERIES cameras can be configured as either conventional domes or ball-type Pan and Tilts by simply removing the top cover.

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EDIT features intruder jan14_000_PSI_jan14 22/12/2013 16:49 Page 2

ALARM TRENDS

INTRUDER EXPLAINED he statistics, and burglars, agree that the main deterrent to domestic crime is still an intruder alarm. Independent research reveals that 60% of burglars target homes which appear empty and 70% of burglars said they felt that people do not make their homes secure enough. Moreover, 67% said they are put off by homes with an alarm and 37% said they target homes in darkness. All new intruder and hold up alarms must be designed and installed to the EN50131:2006 standard in accordance with PD6662:2010 and BS8243 for police calling systems in order to be accepted by insurance companies and to be allowed to summon a police response. The European standard applicable to this technology is the EN50131 series. Elsewhere in Europe, each country often has its own individual requirements which alarm systems must also comply with. In the UK these additional standards are represented by the PD6662 and BS8243 standards. A properly completed risk assessment will lead to an appropriately designed and graded system. When designing a confirmable alarm system, insurers expect alarm installers to take into account the need to detect intruders before they reach the target, as well as the need to have confirmation of detection. According to CIA (Christie Intruder Alarms) one of the most significant issues within the new EN standard is evaluating the risk associated with the premises and determining a grade of system which will be directly proportional to the insurance value of the property and its contents. Once the grade of a property has been determined, it will define the extent of its alarm system, the type of remote signalling (alarm monitoring) used and the systemâ&#x20AC;&#x2122;s tamper security (ie. the method used to protect an intruder alarm system against deliberate interference). In EN50131 each installationâ&#x20AC;&#x2122;s grade of system is determined by various factors. This grade is described in terms of the perceived type of burglar and how determined the burglar is likely to be. Grade 1 is for a low risk of theft. It applies to a property which is not likely to attract burglars. In the application guide (DC CLC/TS 50131-7), it assumes that a thief is likely to be opportunistic rather than planning a theft and will simply break open a door. Grade 2 is for a higher risk of theft. Such a property is likely to have something of interest to an experienced thief who is likely to have some knowledge of how alarm systems work and possibly carry some tools to help him overcome a simple alarm system. The thief is likely to check the building for easy access through doors, windows and other openings, therefore these are the principle areas of detection. Grade 3 is for a property which is a reasonably substantial risk, one which, might well contain objects of high value so there is good reason to

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assume it may be broken into. An intruder is likely to be knowledgeable about intruder alarm systems and may attempt to overcome the system. The thief is likely to get in by penetrating doors, windows or other openings but can also be expected to gain access by penetration of floors, walls and ceilings so additional protection is required. Grade 4 is for highest-risk properties. Such properties are likely to be targeted by a gang of thieves who will probably have planned the burglary in advance. They will know some techniques for preventing detection or tampering with intruder alarm systems, and therefore, the levels of sophistication need to be that much greater to prevent this happening. To a large degree the choice of grade is dictated by the insurance companies but a rule of thumb guide is as follows: Grade 1 would be for residential/properties (whose insurance policy does not require an alarm system) Grade 2 would be for most residential/properties and low risk commercial premises (e.g. a florist) Grade 3 would be for high-risk residential/domestic and most commercial properties (e.g. an off-licence) Grade 4 would be for extremely high-risk residential/domestic and higher risk commercial properties (e.g. a bullion store) The EN standard states that an installer can use different grades of component within the same intruder system. For example, if the installation has a Grade 2 listing, it is acceptable to use a Grade 3 power supply. However, if all the components or detection devices in a system are the same grade, that system is limited to that one grade. It is possible to have a defined part of a system

The statistics, and burglars, agree that the main deterrent to domestic crime is still an intruder alarm

EDIT features intruder jan14_000_PSI_jan14 22/12/2013 16:50 Page 3

ALARM TRENDS

(continued from previous page)

“We are finally beginning to see signs of access control, CCTV and intruder alarm systems providing cohesive solutions to building management challenges”

at a higher grade so long as all associated parts are at the same (or higher) grade. For example a system combining intruder and personal attack (hold-up) functionality could have a grade 4 personal attack system whilst the intruder parts were limited to a grade 3. But this example is only valid if the power supply, alarm transmission system and warning devices used by personal attack parts are all grade 4. This would still allow intruder parts such as PIRs to be grade 3. The system as a whole is, of course, would only be grade 3. (For more information see www.ciaalarms.co.uk/intruder-alarms.) So now that we’ve gone through the details on what types of systems can be fitted in the various environments, what can installers expect to be happening in terms of the technology developments in the near future? Technology advances The development of networked systems, wireless functionality and interoperability have led to a number of changes in the way in which intruder alarms are designed, installed and maintained. For example, the introduction of remote maintenance and remote programming provides installers with the ability to better manage their staffing resources by deploying trainees or less qualified engineers on site to physically fit the alarm system. Expert technicians can then program and commission the system remotely, optimising the workload across technicians and installers. In addition, remote maintenance and programming software saves the system configuration settings which enables more efficient system management. So with the adoption of these new technologies, how will the intruder alarms of the future be developing? According to Clym Brown of Texecom (www.texe.com) the commercial and residential security markets will move forward in different directions. “In commercial markets, the term ‘integration’ has been overused for many years now,” he said. “However, we are finally beginning to see signs of access control, CCTV and intruder alarm systems providing cohesive solutions to building management challenges. Intriguingly, this newfound level of integration is not being driven by standards or the development of open-source protocols. Rather, like-minded manufacturers in the various fields are taking it upon themselves to form strategic alliances to deliver greater value to their customers. If executed correctly this strategy makes both commercial and technical sense. Intruder, access control and CCTV each have their own legislative and quality standards to adhere to, requiring expertise in each field to be effective. Through manufacturer partnerships, end-users and installers benefit from using ‘best in class’ equipment from each supplier whilst also reaping the rewards of an integrated system.” Technology wise, standard products will become increasingly commoditised whilst new products will provide the functionality of multiple devices. Camera-based and other optical systems can achieve multiple functions such as intrusion detection, facial recognition, fire detection and

more. The use of wireless connectivity for devices will become more prevalent as new technologies, such as mesh networking wireless topologies, finally provide the built-in redundancy and reliability required for commercial usage. “We are seeing a change in how commercial grade security equipment is being specified with a number of IT integrators now offering security systems,” says Clym. “Many facilities managers are looking for a ‘one-stop-shop’ for all low voltage appliances and systems being installed in a building, and IT integrators offer a single, trusted organisation to handle all these types of equipment. The migration of product technologies to IP-based platforms is converging expertise, and we are increasingly seeing professional installers working in partnership with IT integrators to offer users what they are looking for.” In the residential sector, there is a clear split emerging between monitored and ‘selfmonitored’ systems. The introduction of EN standards for intruder systems has clarified the requirements for premises that require police response. Innovations such as dual path signalling will continue to increase the reliability and responsiveness of these systems. However, a growing proportion of installers are beginning to question the value of police response for massmarket residential systems. “Self-monitored systems and smart-home technology will become increasingly prevalent as homeowners seek to take control of their own home security,” concludes Clym. “These systems will take advantage of the homeowner perceptions of quality, providing smart phone connectivity and web-based alarm management, all of which puts the homeowner in control. Manufacturers will be free from constraining European standards and we expect to see greater innovation and a far greater array of new products being made available to residential consumers.” Technology is moving very quickly and with the interest in remote access via tablet PCs and smartphones, the intruder alarm is not missing out on the functionality on offer. If 67% of burglars say they are put off by the presence of an alarm then making the systems even smarter can only help to increase this figure.

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EDIT ifsec update jan14_000_PSI_jan14 22/12/2013 17:12 Page 3

PROMOTION

WHAT INSTALLERS WANT!

IFSEC International, organised by UBM Live, has released the results from a research programme that has defined the needs of security installers. A sample of security installers from across the UK were surveyed in order to shape the Security & Fire Installer Live feature area within IFSEC International in June 2014.

ollowing the announcement of IFSEC International relocating to London in 2014, 75 per cent of those surveyed said they will be able to travel to London quicker than it would take to arrive in Birmingham. Research also shows that the event relocating to the capital will attract a new audience from the south of England who have not previously attended the event in Birmingham; expanding the range of attendees. To cater for the 56 per cent of the show’s installer audience located across the UK and to help make the journey in and around London easier for everyone, organisers have arranged discounted rates with transport, accommodation and entertainment providers. Michael Greaves, Managing Director, Keyways Security Systems will be making the journey from the north of England, he said: “IFSEC International is the major purchasing event in our year. It is a common forum for manufacturers, designers and installers to trade ideas, experience and contacts. London is a natural home for such an exhibition and I look forward to travelling down from Manchester to attend next year.” The feature area Security & Fire Installer Live has launched the ‘Plug and Play Zone’ to demonstrate the cutting edge technology from the show floor following 78 per cent of installers stressing the importance of getting hands-on with the latest kit. This platform will invite installers to test out the newest products and keep on top of what’s evolving in the industry. IFSEC International has seen demand from 58 per cent of the audience to attend organised off site visits as more want to witness solutions in action. Maximising on the complex systems that are in use in some of the most sophisticated buildings in the world around ExCeL London, visitors will have the opportunity to attend interactive technology hubs and see how integrated systems combat day to day scenarios. Out of hours events will be hosted across the city to ensure visitors and exhibitors are able to make connections. With 55 per cent surveyed expressing the increased likelihood of attending the event due to the wealth of activities available in London, there will be numerous opportunities in and around the venue to make the most of the city. This will create a format where networking can take place in an informal environment and cater for the 42 per cent of attendees who strongly value face to face communication. Discussing the importance of networking and gaining valuable business leads from the 32 per cent of end user visitors, Richard Samwell, Managing Director, from Yorkshire-based installation company TI Security said: “I’ll be

making an overnight stay to ensure I can sample the range of networking events. IFSEC International is a major focal point of our industry and it’s a vital event that I don’t want to miss. Moving to London demonstrates the show is getting even bigger and I certainly want to be there to experience it!” Training and education will be available free of charge onsite, following the successful ‘Tavcom Training Theatre’ in 2013. Providing access to exclusive training presents added value when taking the time away from billable hours to attend this essential industry event. Due to legislation and regulations continuously evolving, it is essential that installers are aware of what they are liable for when installing a new system. Mike Tennent, CEO, Tavcom Training said: “Tavcom Training is delighted to be exclusively supporting IFSEC International London 2014. We’re extremely pleased to be playing our part in delivering vital education and content to the many thousands of visitors who’ll be in attendance at ExCeL. We’re truly excited by IFSEC International’s move to London, this is what the security sector has been waiting for.” Commenting on what Security & Fire Installer Live presents, Charlie Cracknell, Event Director, IFSEC International said: “We understand installers and from our research we are increasingly able to provide them with what they want from the market and an event. We speak with installer businesses on a daily basis and are constantly ensuring that what we provide will benefit them throughout the year. As a destination where the installer community is able to interact, experience high level education and keep on top of the whole buying chain, Security & Fire Installer Live will prove to be a must attend feature area.” Alongside catering for established installers in the industry, the event supports the future generation of young engineers with Engineers of Tomorrow. The competition has been running for 14 years and provides a global stage for participants to compete against their peers and represent their company. The competition offers young engineers the exclusive opportunity to show the industry what they’re made of. In a time pressured environment, entrants are assessed on a previously installed intruder alarm system where they need to identify the faults, re-commission the system and finish with any additional security and safety measures. For more information on Security & Fire Installer Live and Engineers of Tomorrow visit www.ifsec.co.uk/installer

www.psimagazine.co.uk

Project4_Layout 1 22/12/2013 18:18 Page 1

BT Redcare Surveillance Helping to detect and protect

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EDIT application jan14_000_PSI_jan14 22/12/2013 16:36 Page 1

Raytec VARIO White-Light LED illuminators are part of a 24/7 vehicle inspection operation

Circus Space now manages access control for staff and students

Circus school improves access control

SECURITY IN ACTION Lighting up military operations A UK military site has chosen Raytec VARIO WhiteLight LED illuminators as part of a 24/7 vehicle inspection operation. To maintain the highest level of security at all times the military site must inspect all vehicles entering and leaving the site. Security staff are required to check all vehicles within a gated compound area for foreign objects and improvised explosive devices (IEDs). However, when inspecting vehicles at night, the compound required additional illumination, both under and around the vehicles. Security planners for the site specified that the chosen lighting must be installed at ground level, delivering a minimum of 100 lux along the centre line of the road, and also be energy and cost efficient. Planners explored multiple lighting solutions none of which could provide the combination of high light levels, energy efficiency and military grade durability. Raytec’s lighting design team produced a design for consultants Babcock International Group that met the 100 lux requirement using VARIO w8 White-Light illuminators which have low power consumption, offer a 10 year life and require zero maintenance. This has allowed the site to forecast energy and running cost savings as a result of using the LED lighting over old technology such as halogen lighting. The savings for this project are estimated at around £5.7K in the first year and in excess of £57K over the lifetime of the installation. The clear and even White-Light illumination is allowing security staff to effectively inspect vehicles entering the compound at all times, especially at night; all whilst while keeping costs to an absolute minimum. 40

Challenges with controlling access to one of the country’s only circus training schools have been solved by an access control solution designed and installed by Delta Security. Circus Space, the National Centre for Circus Arts, approached Delta Security to devise a solution to manage and secure access for staff, students and visitors to different areas of the building, as well as safeguarding property and staff belongings. Terry O’Dwyer, Building and Leasing Manager, said: “We have had a few incidents of people being in the building who shouldn’t be there, and wanted to create a more secure perimeter. To put the challenge into context, not only do we have more than 100 full time students and staff, but we also have around 800 professional circus artists who use our facilities to warm up or train before a performance, and attract more than 600 visitors every week who are engaging in company team-building events or taking part in adult training classes.” Delta recommended a solution centred on a Salto access control system in which cardholders can be assigned different levels of access, including temporary access for visiting staff or performers, via a RFID-enabled Mifare card. The system can be securely managed from any PC on the network computer, enabling the movements of each card to be tracked, and if a card is lost it can be cancelled, traced and re-issued. More than 500 cards are now in issue, with each card doubling as ID with a photograph included. Terry says that the new system has been well received: “All of the feedback to date has been positive, especially from our reception staff who reported a 60 percent improvement in their working conditions by no longer being constantly interrupted to answer the front door. Since the system has been installed, we have also had no further incidents of intruders being reported.”

NEW EDIT application jan14_000_PSI_jan14 23/12/2013 16:57 Page 2

APPLICATIONS

Tournaments secured by CCTV The World Poker Tour, held at the Merit Crystal Cove Hotel & Casino in the Turkish Republic of Northern Cyprus, was delivered courtesy of a video system from Dallmeier. The backgammon tournament that was held almost concurrently in the Merit Park Hotel & Casino next door also featured Dallmeier technology. “We have been using Dallmeier products at the Merit Crystal Cove for many years now”, says Malik Oguz, Surveillance Manager of the Merit Casino. The video system was originally installed by local partner Ni-Ti Elektronik Güvenlik Sistemleri, and has been updated regularly since then. “The video technology has grown in keeping with our requirements. That is important for safeguarding our investment.” Meanwhile, the hotel next door, the Merit Park Hotel & Casino, was hosting a backgammon tournament at almost the same time. The “1st Merit Open International Backgammon Championship”, offered prize money totalling 15,000 Euros. Until that time, the Hotel and Casino had not been equipped with a Dallmeier installation, but for this event, head of security Malik Oguz literally wanted to ‘leave nothing to chance’. “The old system no longer satisfied our requirements, so we had Dallmeier IPS 2400 appliances and high resolution HD cameras

installed especially for this backgammon tournament,” he explains. The system has proven so successful in reallife operation that they are switching the entire video installation over to Dallmeier technology permanently at the Merit Park Casino.

The Merit Park Hotel & Casino hosts a backgammon tournament protected by video technology

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EDIT focus jan14_PSI_jan14 22/12/2013 16:51 Page 2

FOCUS: HD

HD cameras designed for easy installation Geutebruck’s G-Cam/E range of HD cameras includes box, bullet, fixed dome and PTZ dome models for all types of professional monitoring applications, for indoors or out, with or without one-click AF. All have 1/2.7” CMOS image sensors, support H.264 and MJPEG, offer HD1080P resolution and day/night operation with removable cut filters for optimum light sensitivity and colour reproduction. After drilling holes and mounting a G-Cam/E series camera, installers plug a pocket-sized service screen into its analogue output and set the viewing angle. Then they can close the housing and adjourn to the workstation or control room to assign the IP address, take advantage of the remotecontrolled motorised lens to adjust the image quality, and run the Geutebruck video system’s CamCheck feature to create a reference image from each camera. www.geutebrueck.com

Vandal resistant launches for any weather use Samsung Techwin’s WiseNetIII 2MP Full HD network vandalresistant dome camera, the SNV-6084, is designed to work in severe weather conditions as well as being resistant to physical attack. The SNV6084, which is IK10 vandal resistant and weatherproof to IP66, can withstand temperature variations of 50°C to +55°C. Both the SNV-6084’s camera and its in-built heater can be powered by standard PoE (Power over Ethernet), negating the need for the installation of separate cables for power and image transmission, or additional costly midspans. Equipped with a 3-8.5mm motorised varifocal lens, the ONVIF conformant SNV-6084 is a true Day/Night camera with an infra-cut filter. It is designed to capture images at a frame rate of 60fps at 1080p and features enhanced Wide Dynamic Range which with performance greater than 120dB can produce images in scenes that simultaneously contain very bright and very dark areas. www.samsungsecurity.com

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Xvision products are available all over the world and have been selected by some of the world’s largest companies for use in supermarkets, sports grounds, factories, offices, banks and hotels, as well as by government organisations, including prisons, schools, universities, hospitals and police forces.

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EDIT focus jan14_PSI_jan14 22/12/2013 17:07 Page 4

FOCUS: HD

Connections Hello again, Happy New Year and welcome to this month’s connections column.

Automatic day/night surveillance The DDF4820HDV-DN from Dallmeier is a HD network camera built into a vandal-resistant (IK10) dome enclosure. It provides real-time Full HD video (1080p/30) using the H.264 codec and supports resolutions up to 3-megapixel. Besides automatic and manual image optimisation functions and other setting options, it features automatic Day/Night operation supported by integrated ambient light sensing and a removable IR cut filter (ICR). In addition, the camera is equipped with a fast (large maximum aperture) and motor-driven P-Iris megapixel varifocal lens (F1.2 – F2.3 / 3 – 9 mm) which allows for the adjustment and configuration of the zoom, focus and iris via the web browser. The P-Iris control technology, designed for a precise and automatic adjustment of the optimum aperture, is reported to realise an improved image quality compared to conventional DC auto iris lenses under almost all lighting conditions. In conjunction with the Digital Image Shift function, which provides for a subsequent digital fine alignment of the image section, installation of the camera is straightforward. www.dallmeier.com

IP camera enhances capacity for applications Axis Communications has launched the M3026-VE network camers, which provides 3-megapixel and HDTV 1080p video with a 106° horizontal angle of view. The camers has an automatically removable infrared-cut filter, which enables the camera to capture colour video during daytime conditions and make use of infrared (IR) light in low-light conditions for highquality black and white video. TheM3026-VE can be mounted on walls or ceilings, and the camera direction can be easily adjusted. The camera supports Corridor Format for vertically oriented video streams that maximise coverage of areas such as along walls and aisles. It also comes focused at delivery, which shortens the installation time. It has a 2 m (6.6 ft.) network cable and is powered using Power over Ethernet (IEEE 802.3af ). A separate outdoor housing is not required as the camera is outdoorready with IP66 and NEMA 4X ratings, which ensure protection against dust, rain and snow. The camera also has an IK10 rating for resistance against impacts. www.axis.com

www.psimagazine.co.uk

This time last year I was raising concerns about the activities of the Security Industry Authority (SIA) and again they are in the headlines as it appears any installer who sub contracts monitoring that is a licensable activity could themselves have to be licensed as a business under creeping legislation. This would apply to BS8243 visually or audibly confirmed alarms both of which ARC operators are required by law to be licensed for. So we see the SIA looming on the horizon again for those businesses that employ licensed staff. It is the intention of the SIA to license the businesses as well making them responsible for arranging the underpinning training and applying for the licensing of their staff, leaving the SIA (or its agents) to undertake the CRB checks. This is not necessarily an issue for ARC’s /RVRC’s whose staff were inadvertently swept up in the legislation, as most ARC’s changed their recruitment and training plans, only licensing staff for public space CCTV monitoring (which is an irrelevant training module) when the operative passed their final exams. However business licensing requires conformance to Standards and the SIA matrix of recognised Standards do not include the higher Standard BS5979 (CAT2) that the ARC’s conform to, but lesser Standards the guarding industry conforms to BS7958. The SIA are inferring that conformance to BS8418 will allow the higher standard ARC’s to conform to the lower standard, not much help to those ARC’s who are not BS8418 certificated – it’s a joke, you couldn’t make it up could you? Of course ARC’s and RVRC’s are independently inspected by NSI or SSAIB and do not want to have to incur additional costs of business licensing to prove our competence at the licensing activity, as we are the most highly regulated section of the security industry already. So we will look toward our respective UKAS accredited inspection body’s to undertake that process and link with the SIA to provide the evidence that the business meets and maintains the criteria as a licensed business under Statutory Regulation. To date this only affected ARC’s and RVRC’s, but installers, be mindful apart from BS8243 visually or audibly confirmed systems, consultants are also defined as a licensable activity and the definition could encompass surveyors. So you also could also be enveloped in this additional layer of cost and needless “red tape” all of which the consumer has to pay for in the long run. For really good forums on all industry matters do have a look at www.LinkedIn.com where this and many other issues are being discussed and do feel free to raise this with your trade associations and inspection bodies. Bye for now

EDIT update jan14_PSI_jan14 22/12/2013 18:02 Page 2

UPDATE

PRODUCT UPDATE Wireless cameras now in Europe Sony has announced that its SNC-CX600W wireless camera is now available to buy across Europe. Sony is also adding the SNC-CX600 High Definition (HD) security camera to the range for wired, Power over Ethernet (PoE) installations. The two cameras, featuring wide viewing angles and 720p image quality, are described as ideal solutions not just for large public and private enterprises, but for anyone wishing to set up effective security in their shops, offices and storage facilities. The SNC-CX600W and SNC-CX600 cameras come with Sonyâ&#x20AC;&#x2122;s original IPELA ENGINE EX integrated signal processing system, together with a lens that covers 120 degrees. The broader coverage helps reduce the number of cameras needed to cover any given space. Each camera also includes a motion sensor that works in both light and dark environments; white LED illumination that enables clear colour recording; a speaker and a microphone. In addition, the CX600W camera is Wi-Fi certified so users can enjoy stable network transmission as well as easy network security settings with the WPS (Wi-Fi Protected Setup) standard. Since these cameras have edge storage, they can store images and audio directly onto microSD or Micro SDHC cards and capture motion-triggered images without the use of an external recorder â&#x20AC;&#x201C; another way for users to reduce space requirements, plus deployment and maintenance costs. www.sony.co.uk

Digital door locks for secure access without keys or cards The Keylex range of mechanical digital door locks from Securikey eradicates the need for keys, cards or tokens that could be lost, stolen or damaged. In order to maintain a secure environment, numerous buildings such as hospitals, offices, military institutions, banks and police stations require an effective means of securing rooms or areas of the building against unauthorised access in order to ensure the safety of staff or to protect valuable items. As they are completely selfcontained, all models in the Keylex range are straightforward to install and on the occasion a code might be compromised, reinstating security is quick and easy. There are four Keylex ranges to choose from, depending on the level of security

Side load locks realign doors Secure Access Technologies has launched the SA-66 and DA-66 Electronic motor driven side load locks for both single and double action doors. The locks address the two biggest issues in concealed electric locking; the ability to align a misaligned door, and the ability to release a door when requested even with excessive side load on the door. The locks, as standard, offer fail safe, or fail secure (via jumper), 12 or 24vdc with built in reverse polarity protection, have both bolt, and door position monitoring, will release under 100kg side load (PRen13637), and have a holding force of 1000kg with a 10mm stainless steel bolt pin. The bolt stays retracted until the door is closed, so eliminates unwanted noise. The locks will then pull a misaligned door (+/- 8mm) into position. The locks have been approved for use on fire doors (BS 476 part 22 1987) and can be mounted vertically or horizontally. A surface housing is also available. www.secure-access.co.uk

required: Mini, Light Duty, Medium Duty and Heavy Duty. In all cases, mechanical operation means that there is no need for wiring or batteries, and stainless steel buttons ensure combination usage is not indicated. The Mini and the Light Duty ranges both feature a narrow design, allowing them to be installed on doors with stile widths as low as 80mm. The Medium Duty Keylex range features an integral slipping clutch mechanism and is designed for high-security external door installations. These digital door locks can be installed on any aluminium hollow metal section with stile widths down to a minimum of 42mm. The Keylex Heavy Duty is built for applications where there is the need for extremely robust security where there will be excessive volumes of traffic or where there is a high risk of misuse. www.securikey.co.uk

www.psimagazine.co.uk

Project4_Layout 1 22/12/2013 17:10 Page 1

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EDIT update jan14_PSI_jan14 22/12/2013 18:03 Page 4

UPDATE

Outdoor dome camera with 20x optical zoom D-Link has introduced its first full HD highspeed outdoor dome camera, the 20x Full HD WDR Speed Dome Network Camera (DCS-6915). The camera is equipped with a 3 megapixel Sony Exmor CMOS sensor to capture Full HD 1080p high resolution images while the camera’s removable IR-cut filter delivers detailed images even in low-light conditions, whilst the built in Wide Dynamic Range corrects strong lighting conditions – such as the midday sun or dark cloud cover. A broad tilt range from -10° to 190° allows the camera to see beyond the true horizon, meaning users can see more, even when zoomed in. Proportional pan and tilt make it easy to

960H camera with simple focus feature speeds installation Samsung Techwin has launched a 960H camera series with a list of features including Simple Focus, which can help reduce installation costs by minimising the time it takes to commission the cameras. The two domes (SCD-3083/SCV-3083) and box camera (SCB-3003) in the 960H series are equipped with Samsung Techwin’s Wide Dynamic Range feature which reportedly compensates for backlight 128 times more effectively than standard WDR. This together with Samsung Super Dynamic Range (SSDR), which automatically adjusts dark areas of an image and Samsung Super Noise Reduction (SSNRIII), ensures images can be obtained in challenging environments including when the light may be as low as 0.1 lux. The new models also utilise Progressive Scan to optimise the high quality video capture of moving objects, making it possible, for example, to read car number plates without a motion blur effect. A single push of a button located at the back of the camera automatically focuses the camera via the Simple Focus feature which can also be remotely accessed via a coaxial control enabled DVR. An additional operational benefit is that Simple Focus automatically optimises the backfocus required when the true Day & Night function changes from colour to monochrome mode. The models in the 960H series include Intelligent Video Analytics which can assist people counting or the detection of activity by various means, such as tripwire and enter/exit direction, object appear/disappear and ‘tampering’, which creates an alert if paint is sprayed on a camera lens or there is unauthorised movement of a camera away from its usual field of view. www.samsungsecurity.com 48

precisely adjust the camera’s view. Added to these features, the built-in 20X optical and 8X digital zoom ensure important images are captured. Housed in an IK10-certified and IP66certified weatherproof casing, with a built-in heater and fan, this camera is built to withstand tough outdoor environments. It supports twoway audio for security personnel to warn off trespassers or vandals, or alternatively for use as an entry system. A privacy mask feature allows users to block out up to 16 sensitive zones for privacy purposes to protect employees and customers’ rights. Privacy masks appear on all video streams and recorded videos and the masked area automatically does not detect any motion. The camera comes with free D-ViewCam camera management software, which allows users to view up to 32 cameras on a single computer from a central location. www.dlink.com/uk

Mini-series runs analytics and VMS at the edge IQinVision has announced the release of the next generation of its IQeye Alliance-mini HD Megapixel series of cameras. The Alliance-mini runs analytics and VMS applications at the edge and also features WDR, on-camera storage, and true day/night capability. It is available in H.264 vandal dome models with support for HD720p, HD1080p, and 3MP resolutions (5MP coming Q1 2014). Both ONVIF and PSIA compliant, the Alliance-mini comes standard with both beige and black trim rings for aesthetics and convenience. Designed for discreet indoor ceiling, surface, and wall mount installations, it is ideal for education, retail, gaming, and healthcare applications. www.iqeye.com

www.psimagazine.co.uk

Project1_Layout 1 01/08/2013 12:11 Page 1

Bringing together the entire security buying chain In 2014 IFSEC International, the largest and longest running security event moves to a truly international venue. With more than 40 years at the heart of the security industry, reČľecting innoYatiYe industry trends and SroYiding insight into the Oatest technoOogy to NeeS Eusinesses and goYernments secure Put the date in your diary now! www.ifsec.co.uk/add2014

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EDIT off the wall jan14_PSI_jan14 22/12/2013 17:53 Page 2

OFF THE WALL

CAUGHT ON CAMERA Easy, easy, smash! This video footage captures the moment a driver seems to hit the accelerator rather than the brake while reversing out of a parking space. British Transport Police released the images of the incident in a bid to trace the driver of the car, a silver Ford. They want to trace the driver of the car, which happened at Olton railway station in the West Midlands.

As we all know, CCTV has a real value in the fight against crime, however once in a while it captures the public doing something that is perhaps not altogether sensible or it catches a real one-off moment. Here we look at a look at CCTV clips from around the world… A ghostly interruption Every month we seem to feature a story either about angles or ghosts and this month is no different! This footage taken at an unnamed venue appears to show a hooded man walking

www.youtube.com/watch?v=SDopQmREs2I

Icy driving conditions Driving in a hail storm is one thing, but in this footage a moving car is hit when a large block of ice fell on top of it in Harbin, China. The driver was uninjured when a large block of ice fell on top of the Land Rover while travelling down a busy main street in China’s northernmost major city. CCTV footage shows a large icy mist spreading across the street as pedestrians ran for cover. Local media reported that no one was seriously injured, but that the car was very much damaged. www.youtube.com/watch?v=xjJleKgn7iM

Raising the roof Scenes captured on CCTV show a truck hitting a tunnel roof in Sydney after one of the trailers was accidentally raised. This incident happened during morning rush hour. Local media reported the man was bending down and grabbing his glasses when he accidentally raised the tipper. The damage took some time to be repaired causing a jam on the busy M5 motorway. A repair bill is on its way.

down a hotel or office corridor. Once he reaches a point in the middle of the hallway he is struck by an unseen body and dragged forwards. Real or fake? You decide… www.youtube.com/watch?v=G3rgWQRTekk

When you’ve got to go… In this footage a clearly drunk man wanders into a supermarket with the intention of finding somewhere suitable to empty his full bladder. A few moments spent staggering around looking for a receptacle he decides on the dust bin. Unfortunately his balance isn’t what it should be and he struggles a bit before hot-footing it out of the door not stopping to collect his reward points. www.youtube.com/watch?v=rC3zKxCOU40

www.youtube.com/watch?v=VLl3IrrKciU

www.psimagazine.co.uk

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FRONTIER PITTS

ROSSLARE SECURITY PRODUCTS

Crompton House, Crompton Way, Manor Royal Industrial Estate, Crawley, West Sussex RH10 9QZ Tel: 01293 548301 Fax: 01293 560650 Email: sales@frontierpitts.com Web: www.frontierpitts.com

Bletchley Park, Milton Keynes, MK3 6EB Tel: 01908-363467 Email: sales.uk@rosslaresecurity.com www.rosslaresecurity.com ISO 9001 and ISO 14001 Certification

ACCESS CONTROL – BIOMETRICS, BARRIERS, CCTV, TURNSTILES

UKB INTERNATIONAL LTD Planet Place, Newcastle upon Tyne Tyne and Wear NE12 6RD Tel: 0845 643 2122 Email: sales@ukbinternational.com Web: www.ukbinternational.com

Rosslare Security Products manufactures the Security Industry’s largest and most versatile range of Proximity and Smart Card readers.

MANUFACTURE STANDALONE ACCESS CONTROL PRODUCTS PSU’S, KEYPADS, ELECTRIC LOCKS, BREAKGLASS, EXIT BUTTONS

RGL ELECTRONICS LTD “Products to Trust – Power to Help” Pelham Works, Pelham Street, Wolverhampton WV3 0BJ Sales: +44 (0) 1902 656667 Fax: +44 (0) 1902 427394 Email: info@rgl.co www.rgl.co

www.insight-direct.co.uk Tel: +44 (0)1273 475500

nov13 dir_000_RiskUK_sep13 03/12/2013 17:58 Page 2

BUSINESS CONTINUITY BUSINESS CONTINUITY SOFTWARE & CONSULTANCY

CONTINUITY2 E232 Edinburgh House Righead Gate Glasgow G74 1LS Tel: +44 (0) 845 09 444 02 Fax : +44 (0) 845 09 444 03 info@continuity2.com

CCTV

G-TEC Gtec House, 35-37 Whitton Dene Hounslow, Middlesex TW3 2JN Tel: 0208 898 9500 www.gtecsecurity.co.uk sales@gtecsecurity.co.uk

CCTV BUSINESS CONTINUITY MANAGEMENT

CONTINUITY FORUM Creating Continuity ....... Building Resilience A not-for-profit organisation providing help and support Tel: +44(0)208 993 1599 Fax: +44(0)1886 833845 Email: membership@continuityforum.org Web: www.continuityforum.org

PECAN Stortech Elec, Unit 2 spire green Centre Pinnacles West, Harlow, Essex CM19 5TS Tel 01279 419913 Fx 01279 419925 www.pecancctv.co.uk email sales@stortech.co.uk

CCTV / ACCESS CONTROL

PHYSICAL IT SECURITY

GENIE CCTV LTD

RITTAL LTD

CCTV HOUSE, CITY PARK, WATCHMEAD, WELWYN GARDEN CITY, HERTFORDSHIRE, AL7 1LT TEL: 01707 330541, FAX: 01707 330543 EMAIL: sales@geniecctv.com www.geniecctv.com / www.genieaccess.com

Tel: 020 8344 4716 Email: information@rittal.co.uk www.rittal.co.uk

BUSINESS CONTINUITY

CCTV/IP SOLUTIONS

4 Scotia Close Brackmills Northampton NN4 7HR 01604 769222 www.bcontinuity.com

DALLMEIER UK LTD 3 Beaufort Trade Park, Pucklechurch, Bristol BS16 9QH Tel: +44 (0) 117 303 9 303 Fax: +44 (0) 117 303 9 302 Email: dallmeieruk@dallmeier.com

BUSINESS SALES BUSINESS SALES Caroline Exley FCA 01925 756970 info@abalymm.com www.abalymm.com



ABA Lymm

CCTV & IP SECURITY SOLUTIONS • • • •

Business acquisitions Disposals Valuations & advice Confidential

Specialist in buying and selling security businesses

CCTV

PANASONIC SYSTEM NETWORKS EUROPE Panasonic House, Willoughby Road Bracknell, Berkshire RG12 8FP Tel: 0844 8443888 Fax: 01344 853221 Email: system.solutions@eu.panasonic.com Web: www.panasonic.co.uk/cctv

COMMUNICATIONS & TRANSMISSION EQUIPMENT

KBC NETWORKS LTD. SURVEILLANCE / CCTV

IDIS EUROPE 1000 Great West Road, Brentford, LONDON TW8 9HH Tel : +44 (0)203 657 5678 Fax : +44 (0)203 697 9360 uksales@idisglobal.com

Barham Court, Teston, Maidstone, Kent ME18 5BZ www.kbcnetworks.com Phone: 01622 618787 Fax: 020 7100 8147 Email: emeasales@kbcnetworks.com

DIGITAL IP CAMERAS MANUFACTURERS OF A COMPLETE RANGE OF INNOVATIVE INFRA RED AND WHITE LIGHT LED LIGHTING PRODUCTS FOR PROFESSIONAL APPLICATIONS INCLUDING CCTV SCENE ILLUMINATION, ARCHITECTURAL UP-LIGHTING AND COVERT SECURITY.

ADVANCED LED TECHNOLOGY LTD

SESYS LTD Supplying digital IP camera for rapid deployment, remote site monitoring, fixed and short term installations. High resolution images available over mobile and wireless networks to any standard web browser.

Sales: +44 (0) 1706 363 998 Technical: +44 (0) 191 270 5148 Email: info@advanced-led-technology.com www.advanced-led-technology.com

1 Rotherbrook Court, Bedford Road, Petersfield, Hampshire, GU32 3QG Tel +44 (0) 1730 230530 Fax +44 (0) 1730 262333 Email: info@sesys.co.uk www.sesys.co.uk

CCTV POLES, COLUMNS, TOWERS AND MOUNTING PRODUCTS

END TO END CCTV SOLUTIONS/RECORDERS, CAMERAS, NETWORK PRODUCTS

ALTRON COMMUNICATIONS EQUIPMENT LTD

DEDICATED MICROS

Tower House, Parc Hendre, Capel Hendre, Carms. SA18 3SJ Tel: +44 (0) 1269 831431 Email: comms@altron.co.uk Web: www.altron.co.uk

1200 Daresbury Park, Daresbury, Warrington, WA4 4HS, UK Tel: +44 (0) 845 600 9500 Fax: +44 (0) 845 600 9504 Email: customerservices@dmicros.com www.dmicros.com

www.insight-direct.co.uk Tel: +44 (0)1273 475500

nov13 dir_000_RiskUK_sep13 06/11/2013 13:18 Page 3

INFRA-RED AND WHITE-LIGHT CCTV LIGHTING AND ANPR

DISTRIBUTOR

RAYTEC

FASTFLEX

Unit 3 Wansbeck Business Park, Rotary Parkway, Ashington, Northumberland. NE638QW Tel: 01670 520 055 Email: sales@rayteccctv.com Web: www.rayteccctv.com

2A Woodham Lane, New Haw, Addlestone, Surrey, KT15 3NA Contact: Chris Hobbs on 0845 276 1111 sales@fastflex.co.uk www.fastflex.co.uk

CCTV SPECIALISTS

PLETTAC SECURITY LTD Unit 39 Sir Frank Whittle Business Centre, Great Central Way, Rugby, Warwickshire CV21 3XH Tel: 0844 800 1725 Fax: 01788 544 549 Email: sales@plettac.co.uk www.plettac.co.uk

WHY MAYFLEX? ALL TOGETHER. PRODUCTS, PARTNERS, PEOPLE, SERVICE – MAYFLEX BRINGS IT ALL TOGETHER.

MAYFLEX Excel House, Junction Six Industrial Park, Electric Avenue, Birmingham B6 7JJ

Tel: 0800 881 5199 Email: securitysales@mayflex.com Web: www.mayflex.com

CCTV & IP SOLUTIONS, POS & CASH REGISTER INTERFACE, EPOS FRAUD DETECTION

AMERICAN VIDEO EQUIPMENT Endeavour House, Coopers End Road, Stansted, Essex CM24 1SJ Tel : +44 (0)845 600 9323 Fax : +44 (0)845 600 9363 E-mail: avesales@ave-uk.com

CONTROL ROOM & MONITORING SERVICES ADVANCED MONITORING SERVICES

EUROTECH MONITORING SERVICES LTD.

Specialist in:- Outsourced Control Room Facilities • Lone Worker Monitoring • Vehicle Tracking • Message Handling • Help Desk Facilities • Keyholding/Alarm Response Tel: 0208 889 0475 Fax: 0208 889 6679 E-MAIL eurotech@eurotechmonitoring.com Web: www.eurotechmonitoring.com

DISTRIBUTORS

THE UK’S MOST SUCCESSFUL DISTRIBUTOR OF IP, CCTV, ACCESS CONTROL AND INTRUDER DETECTION SOLUTIONS

NORBAIN SD LTD 210 Wharfedale Road, IQ Winnersh, Wokingham, Berkshire, RG41 5TP Tel: 0118 912 5000 Fax: 0118 912 5001 www.norbain.com Email: info@norbain.com

EMERGENCY PLANNING SYSTEMS

THREAT ASSESSMENT, REGULATORY COMPLIANCE, EMERGENCY PLANNING

G4S TECHNOLOGY – ONEFACILITY Integrating people, process and technology to enable organisations and the facilities they run to achieve regulatory compliance, mitigate risk and remain one step ahead.

01684 850977 onefacility@uk.g4s.com www.1f.com

EMPLOYMENT

EMPLOYEE SCREENING SERVICES ADI ARE A LEADING GLOBAL DISTRIBUTOR OF SECURITY PRODUCTS OFFERING COMPLETE SOLUTIONS FOR ANY INSTALLATION.

ADI GLOBAL DISTRIBUTION Chatsworth House, Hollins Brook Park, Roach Bank Road, Bury BL9 8RN Tel: 0161 767 2900 Fax: 0161 767 2909 Email: info@adiglobal.com

TRADE ONLY CCTV MANUFACTURER AND DISTRIBUTOR

COP SECURITY Leading European Supplier of CCTV equipment all backed up by an industry leading service and support package called Advantage Plus. COP Security, a division of Weststone Ltd, has been designing, manufacturing and distributing CCTV products for over 17 years. COP Security is the sole UK distributor for IRLAB products and the highly successful Inspire DVR range. More than just a distributor.

COP Security, Delph New Road, Dobcross, OL3 5BG Tel: +44 (0) 1457 874 999 Fax: +44 (0) 1457 829 201 sales@cop-eu.com www.cop-eu.com

THE SECURITY WATCHDOG Cross and Pillory House, Cross and Pillory Lane, Alton, Hampshire, GU34 1HL, United Kingdom www.securitywatchdog.org.uk Telephone: 01420593830

EMPLOYMENT

URGENTLY NEEDED… National Franchise Opportunities with an established Security Company with over 4000 installs specialising in Audio Monitoring. Try before you buy scheme. Contact Graham for full prospectus graham@securahomes.co.uk TEL: 01274 631001

www.insight-direct.co.uk Tel: +44 (0)1273 475500

nov13 dir_000_RiskUK_sep13 06/11/2013 13:18 Page 4

PERIMETER PROTECTION

IDENTIFICATION

INFRARED DETECTION

GJD MANUFACTURING LTD Unit 2 Birch Industrial Estate, Whittle Lane, Heywood, Lancashire, OL10 2SX Tel: + 44 (0) 1706 363998 Fax: + 44 (0) 1706 363991 Email: info@gjd.co.uk www.gjd.co.uk

COMPLETE SOLUTIONS FOR IDENTIFICATION

DATABAC GROUP LIMITED 1 The Ashway Centre, Elm Crescent, Kingston upon Thames, Surrey KT2 6HH Tel: +44 (0)20 8546 9826 Fax:+44 (0)20 8547 1026 enquiries@databac.com

INDUSTRY ORGANISATIONS

PERIMETER PROTECTION

GPS PERIMETER SYSTEMS LTD 14 Low Farm Place, Moulton Park Northampton, NN3 6HY UK Tel: +44(0)1604 648344 Fax: +44(0)1604 646097 E-mail: info@gpsperimeter.co.uk Web site: www.gpsperimeter.co.uk

TRADE ASSOCIATION FOR THE PRIVATE SECURITY INDUSTRY

POWER

BRITISH SECURITY INDUSTRY ASSOCIATION Tel: 0845 389 3889 Email: info@bsia.co.uk Website: www.bsia.co.uk

STANDBY POWER SPECIALISTS; UPS, GENERATORS, SERVICE & MAINTENANCE

DALE POWER SOLUTIONS LTD THE LEADING CERTIFICATION BODY FOR THE SECURITY INDUSTRY

SSAIB 7-11 Earsdon Road, West Monkseaton Whitley Bay, Tyne & Wear NE25 9SX Tel: 0191 2963242 Web: www.ssaib.org

Salter Road, Eastfield Industrial Estate, Scarborough, North Yorkshire YO11 3DU United Kingdom Phone: +44 1723 583511 Fax: +44 1723 581231 www.dalepowersolutions.com

POWER SUPPLIES – DC SWITCH MODE AND AC

INTEGRATED SECURITY SOLUTIONS SECURITY PRODUCTS AND INTEGRATED SOLUTIONS

DYCON LTD Cwm Cynon Business Park, Mountain Ash, CF45 4ER Tel: 01443 471 060 Fax: 01443 479 374 Email: marketing@dyconsecurity.com www.dyconsecurity.com The Power to Control; the Power to Communicate

HONEYWELL SECURITY GROUP Honeywell Security Group provides innovative intrusion detection, video surveillance and access control products and solutions that monitor and protect millions of facilities, offices and homes worldwide. Honeywell integrates the latest in IP and digital technology with traditional analogue components enabling users to better control operational costs and maximise existing investments in security and surveillance equipment. Honeywell – your partner of choice in security. Tel: +44 (0) 844 8000 235 E-mail: securitysales@honeywell.com Web: www.honeywell.com/security/uk

STANDBY POWER

UPS SYSTEMS PLC Herongate, Hungerford, Berkshire RG17 0YU Tel: 01488 680500 sales@upssystems.co.uk www.upssystems.co.uk

UPS - UNINTERRUPTIBLE POWER SUPPLIES INTEGRATED SECURITY SOLUTIONS

INNER RANGE EUROPE LTD Units 10 - 11, Theale Lakes Business Park, Moulden Way, Sulhampstead, Reading, Berkshire RG74GB, United Kingdom Tel: +44(0) 845 470 5000 Fax: +44(0) 845 470 5001 Email: ireurope@innerrange.co.uk www.innerrange.com

ADEPT POWER SOLUTIONS LTD Adept House, 65 South Way, Walworth Business Park Andover, Hants SP10 5AF Tel: 01264 351415 Fax: 01264 351217 Web: www.adeptpower.co.uk E-mail: sales@adeptpower.co.uk

SECURITY PRODUCTS AND INTEGRATED SOLUTIONS

UPS - UNINTERRUPTIBLE POWER SUPPLIES

TYCO SECURITY PRODUCTS

UNINTERRUPTIBLE POWER SUPPLIES LTD

Heathrow Boulevard 3, 282 Bath Road, Sipson, West Drayton. UB7 0DQ / UK Tel: +44 (0)20 8750 5660 www.tycosecurityproducts.com

Woodgate, Bartley Wood Business Park Hook, Hampshire RG27 9XA Tel: 01256 386700 5152 e-mail: sales@upspower.co.uk www.upspower.co.uk

www.insight-direct.co.uk Tel: +44 (0)1273 475500

nov13 dir_000_RiskUK_sep13 06/11/2013 13:19 Page 5

SECURITY

ONLINE SECURITY SUPERMARKET

EBUYELECTRICAL.COM CASH MANAGEMENT SOLUTIONS

LOOMIS UK LIMITED 1 Alder Court, Rennie Hogg Road, Nottingham, NG2 1RX T - 0845 309 6419 E - info@uk.loomis.com W - www.loomis.co.uk

Lincoln House, Malcolm Street Derby DE23 8LT Tel: 0871 208 1187 www.ebuyelectrical.com

INTRUDER ALARMS – DUAL SIGNALLING

WEBWAYONE LTD CASH & VALUABLES IN TRANSIT

CONTRACT SECURITY SERVICES LTD Challenger House, 125 Gunnersbury Lane, London W3 8LH Tel: 020 8752 0160 Fax: 020 8992 9536 E: info@contractsecurity.co.uk E: sales@contractsecurity.co.uk Web: www.contractsecurity.co.uk

11 Kingfisher Court, Hambridge Road, Newbury Berkshire, RG14 5SJ Tel: 01635 231500 Email: sales@webwayone.co.uk www.webwayone.co.uk www.twitter.com/webwayoneltd www.linkedin.com/company/webwayone

LIFE SAFETY EQUIPMENT

C-TEC CCTV

INSIGHT SECURITY Unit 2, Cliffe Industrial Estate Lewes, East Sussex BN8 6JL Tel: 01273 475500 Email:info@insight-security.com www.insight-security.com

Challenge Way, Martland Park, Wigan WN5 OLD United Kingdom Tel: +44 (0) 1942 322744 Fax: +44 (0) 1942 829867 Website: http://www.c-tec.co.uk

PERIMETER SECURITY

TAKEX EUROPE LTD FENCING SPECIALISTS

J B CORRIE & CO LTD Frenchmans Road Petersfield, Hampshire GU32 3AP Tel: 01730 237100 Fax: 01730 264915 email: fencing@jbcorrie.co.uk

Aviary Court, Wade Road, Basingstoke Hampshire RG24 8PE Tel: +44 (0) 1256 475555 Fax: +44 (0) 1256 466268 Email: sales@takexeurope.com Web: www.takexeurope.com

SECURITY EQUIPMENT INTRUSION DETECTION AND PERIMETER PROTECTION

OPTEX (EUROPE) LTD Redwall® infrared and laser detectors for CCTV applications and Fiber SenSys® fibre optic perimeter security solutions are owned by Optex. Platinum House, Unit 32B Clivemont Road, Cordwallis Industrial Estate, Maidenhead, Berkshire, SL6 7BZ Tel: +44 (0) 1628 631000 Fax: +44 (0) 1628 636311 Email: sales@optex-europe.com www.optex-europe.com

PYRONIX LIMITED Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY. Tel: +44 (0) 1709 700 100 Fax: +44 (0) 1709 701 042 www.facebook.com/Pyronix www.linkedin.com/company/pyronix www.twitter.com/pyronix

SECURITY SYSTEMS INTRUDER AND FIRE PRODUCTS

BOSCH SECURITY SYSTEMS LTD

CQR SECURITY

PO Box 750, Uxbridge, Middlesex UB9 5ZJ Tel: 01895 878088 Fax: 01895 878089 E-mail: uk.securitysystems@bosch.com Web: www.boschsecurity.co.uk

125 Pasture road, Moreton, Wirral UK CH46 4 TH Tel: 0151 606 1000 Fax: 0151 606 1122 Email: andyw@cqr.co.uk www.cqr.co.uk

INTRUDER ALARMS – DUAL SIGNALLING

CSL DUALCOM LTD Salamander Quay West, Park Lane Harefield , Middlesex UB9 6NZ T: +44 (0)1895 474 474 F: +44 (0)1895 474 440 www.csldual.com

INTRUDER ALARMS AND SECURITY MANAGEMENT SOLUTIONS

RISCO GROUP Commerce House, Whitbrook Way, Stakehill Distribution Park, Middleton, Manchester, M24 2SS Tel: 0161 655 5500 Fax: 0161 655 5501 Email: sales@riscogroup.co.uk Web: www.riscogroup.com/uk

SECURITY EQUIPMENT

CASTLE Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY TEL +44 (0) 1709 700 100 FAX +44 (0) 1709 701 042 www.facebook.com/castlesecurity www.linkedin.com/company/castlesecurity

www.twitter.com/castlesecurity

VICON INDUSTRIES LTD. Brunel Way Fareham Hampshire, PO15 5TX United Kingdom www.vicon.com

www.insight-direct.co.uk Tel: +44 (0)1273 475500

EDIT appoint jan14_000_PSI_jan14 22/12/2013 16:37 Page 2

APPOINTMENTS

Ed Hillier Securi-Guard has employed an additional experienced engineer in response to an increasing workload in fire extinguisher maintenance – one of two new appointments at the company. Ed Hillier, who is qualified to industry standards under BAFE, has been brought in to assist the servicing team in meeting the demands of maintaining an additional 2,500 extinguishers under a new contract with Plymouth City Council. Alongside Ed’s appointment, Adam Callaghan has been promoted to the role of Service Team Manager. A former supervisor who has been with Securi-Guard for the past six years, Adam’s promotion is in recognition of his achievements with the company and he is looking forward to the challenges of his new role.

James McWilliams Wessex Fire & Security has appointed a new Service Manager to help strengthen and develop its maintenance and service operation. James McWilliams is experienced within the industry and has spent a number of years working overseas in the Middle East. He will head a team of 36 at the company’s service department that is increasing in size as the firm diversifies into new areas. James, who will be based in Shaftesbury, Dorset, is focused on maintaining the quality of service and customer care.

APPOINTMENTS Steve Marshall Norbain has welcomed back Steve Marshall to drive their sales in the London region. Steve has previously worked for the company in a variety of roles and brings with him twenty years of industry experience and customer knowledge. Steve will be working closely with the dedicated internal sales team to help develop opportunities. He comments, “I’m really excited about the opportunity to work at Norbain again. It’s a great time to be back, especially given the focus on the London region. I look forward to reconnecting with our customers and continuing to build on Norbain’s success.”

Peter Hurry TPS has appointed security and blast engineering expert Peter Hurry as head of its security and explosion effects division. Formerly of Buro Happold and Kroll Associates, Peter Hurry has extensive experience including a 29 year career in the Military where he carried out a significant number of important counter terrorism roles. He becomes Head of Security, Explosion Effects, and M&E Group, TPS. Peter will also oversee TPS’s mechanical and electrical engineering division which also offers a number of specialisms in refrigeration systems, fuel storage and handling, aviation systems, blast and shock protection and nuclear, biological and chemical protection.

Geoff Zeidler Geoff Zeidler has joined the Security Industry Authority as a non-executive Board member with private security industry experience. As a Board member Geoff will work closely with interim Chairman Bill Matthews, and the other Board members, to contribute to the overall strategic direction of the SIA and to ensure the SIA carries out its duties effectively and to the highest possible standard. Geoff was appointed by the Home Office after an open and fair competition to find a new Board member with good knowledge and understanding of the private security industry, and with the ability to represent the interests of the industry.

Lorraine Magnay Ingersoll Rand has announced the appointment of Lorraine Magnay as Key Account Manager for the North East. The move sees Lorraine return to the company where she first started her career, and where she built up more than 20 years’ experience in the safety and security industry. Having spent the last two years in a senior customer support role for a supplier of time and attendance systems, Lorraine has been appointed as a Key Account Manager at Ingersoll Rand, where she will cover a geographical area from Northumberland in the north to Peterborough in the south. Lorraine’s remit is to build on her existing relationships with builders’ merchants, architectural ironmongers, distributors, and catalogue companies, and to develop and manage new trade contacts.