Psi September 2013 by Western Business Media Limited

September 2013 – £4.00

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Professional Security Installer

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Contents p3_000_PSI_sep11 27/08/2013 15:49 Page 2

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September 2013 – £4.00

September 2013 www.psimagazine.co.uk

Professional Security Installer

5 Editorial A new code of practice for the use of surveillance cameras in England and Wales came into force in August. Will it have any impact on CCTV in the UK? The editor considers the potential effects

6 Industry news News and events from the security and fire industries

11 Appointments We meet some of this month’s movers and shakers

12 The PSi Interview This month we talk to Neil Killick of ADI Global about the security distribution market, the new people moving into the sector and winning the Premier Awards for five years on the trot.

13 Standards talk Adrian Mealing - Chairman BSIA Security Equipment Manufacturers Section looks at industry standards

14 Editor’s Choice The pick of the latest security products available on the market with QR codes for easy access

16 Independent product testing This month the ESP PowerCat 08 Hub and the UTP TruVision TVN-5032-4T NVR are put through their paces by our reviewers

21 The great migrate debate IP CCTV has still not overtaken its analogue predecessor in terms of unit sales. However the tide is still moving and barriers are being eroded

29 Apprentice apprehension? What can the security sector do to attract more apprentices and why should installation companies in particular look at this avenue as a route to building for the future?

37 The popularity of PoE

Career teething troubles? Apprenticeship schemes within the industry offer positions to young people who wish to gain practical skills and knowledge, allowing them to ultimately develop long-term careers in the sector. They can bring benefits for employers too..

CONTACTS

EDITOR Andy Clutton Tel: 020 8295 8308 E-mail: andy.clutton@psimagazine.co.uk

A look at the adoption of Power-over-Ethernet (PoE) technology in the security sector

DESIGN & PRODUCTION Matt Jarvis Tel: 020 8295 8310 Fax: 0870 4292015 E-mail: matt.jarvis@proactivpubs.co.uk

40 Applications

ADVERTISEMENT DIRECTOR David Lewis Tel: 020 8295 8309 Fax: 020 8295 1919 E-mail: david.lewis@proactivpubs.co.uk

An overview of some successful installations

46 Product focus on PIRs Time to upgrade the PIRs for your customer? Here are a few of the latest launches

54 Off the wall CCTV footage of the unexpected and unexplainable!

55 The PSi Directory Your guide to vendors and service providers

www.psimagazine.co.uk Cover pic: Dreamstime

DISPLAY ADVERTISING Paul Amura Tel: 020 8295 8307 Fax: 020 8295 1919 E-mail: paul.amura@proactivpubs.co.uk

PSi QR Codes For ease of access, some of the items in PSi carry QR codes. Simply scan with your phone to visit relevant websites. Security-based editorial contributions to PSI are welcomed, and the Editor reserves the right to alter or abridge text prior to publication. The views expressed in PSI are not necessarily those of the publishers. Editorial and Advertisement Office PRO-ACTIV PUBLICATIONS LTD PO BOX 332 DARTFORD DA1 9FF © Pro-Activ Publications Ltd 2013

ADMINISTRATION DIRECTOR Margaret Holden Tel: 020 8295 8301 Fax: 020 8295 1919 E-mail: margaret@proactivpubs.co.uk

All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher.

MANAGING DIRECTOR Mark Quittenton

ISSN: 1360-6476

CHAIRMAN Larry O’Leary

PSI is currently available for an annual subscription rate of £48.00 (UK only)

EDIT leader sep13_000_PSI_sep13 28/08/2013 13:20 Page 1

The sign of wireless performance Ricochet enabled wireless devices receive and repeat wireless transmissions from other devices. The size, scalability and range of an entire system are extended, as wireless signalling is no longer limited by point-to-point communications.

Commercial Wireless Solutions Ricochet mesh technology excels in commercial environments. The mesh architecture increases coverage whilst the self-healing properties provide the most reliable communication pathway available. •

Hundreds of wireless devices

•

Each device acts as a repeater

•

Remote diagnostics in real time

Residential Wireless Solutions Increasingly available to a wider audience, Ricochet mesh technology brings commercial grade wireless signalling to residential applications. •

Simple to setup, quick to install

•

Automatically creates mesh network

•

Sophisticated signal encryption

EDIT leader sep13_000_PSI_sep13 28/08/2013 13:21 Page 2

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EDITORIAL

NEW CODE, OLD OPINIONS

A new code of practice for the use of surveillance cameras in England and Wales came into force in August. Will it have any impact on CCTV in the UK? he Home Office introduced the code under the Protection of Freedoms Act 2012, which also established the post of surveillance camera commissioner, after concerns over the potential for the abuse or misuse of surveillance by the state in public places. The new code says the cameras must be used "in pursuit of a legitimate aim" and when it "meets a pressing need" and restricts access to and retention of data, and encourages private operators to apply the code as well as public bodies. The code states: "Where used appropriately, these systems are valuable tools which contribute to public safety and security and in protecting both people and property. The purpose of the code will be to ensure that individuals and wider communities have confidence that surveillance cameras are deployed to protect and support them, rather than spy on them." Unsurprisingly, campaigners said that the code does not go far enough in ensuring CCTV systems are not misused. For example, Emma Carr, from civil liberties group Big Brother Watch, said CCTV remains a vital issue: "We're getting an increasing amount of phone calls and letters from people who are concerned about their neighbours putting up CCTV cameras in their gardens, which cover their own private areas and sometimes look into their houses," she told Sky News. “And then there's also the technological development in terms of CCTV. Facial recognition and HD CCTV cameras are all available online to pretty much anybody." The civil liberties groups will always see CCTV as a soft target for sabre rattling to the conspiracy theorist minority, but for them to ignore the fact that the code was aimed at local authorities and police and instead focus on the actions of dodgy neighbours seems a little wayward. And also to keep going on about the use of facial recognition to try and stir up paranoia is just naïve propaganda. The code has been generated to give guidance to public bodies (those reported by the BSIA to have one in 70 of the UK’s cameras) which is fine, but quite how Big Brother Watch expects any best practice code to stop a nosy neighbour from spying on the sunbather next door is ridiculous. No matter how much surveillance guidance is generated, if the guy one door down wants to secretly film you, he is going to do it. Just as if he wants to get the binoculars out and have a look, he will, regardless of what a code of practice aimed at councils says. As for the impact of the code on the professional security installer, it is unlikely to have much of an effect – in fact it is probably more of a public reassurance measure than anything, but it may result in a few authorities taking down or re-citing cameras and checking on the storage of any data they have, which could lead to new business in the short term. The use of cameras by private businesses will also remain unaffected by the code – companies just don’t fit cameras they don’t need especially those for the purpose of some public spying gratification. In the UK, CCTV will always be linked with a perceived “government spy” programme and as long as cameras exist the pressure groups will keep banging the drum. The code makes the public aware of the terms of use that official bodies should adhere to, nothing more. In time, however, especially if many councils are shown to have deliberately and knowingly ignored the code we may see further steps announced to restrict use.

Mesh Network

Superior Range

Self Healing

BiDirectional

Signal Encryption

Commission Mode

Visit our website: www.texe.com Sales: 01706 220460

Andy Clutton EDITOR 5

EDIT news sep13_PSI_sep13 28/08/2013 13:22 Page 2

Supplier news Mayflex has announced that it will be distributing the Razberi range of Server Switches. The ServerSwitch NVRs combine the functions of a network video recorder, PoE smart switch, storage and video management software into a single appliance. Security Buying Group has announced a supply agreement with NW Systems Group. The agreement gives NW Systems Group access to Grundig’s IP camera range.

Local MP visits Elmdene premises during anniversary Elmdene International recently welcomed Penny Mordaunt, the MP for Portsmouth North, to its facility at Interchange Park in the city as part of the company’s 50th anniversary celebrations. Elmdene’s Managing Director, Ian Moore, was on hand to take the local MP on a tour of the site which serves as its corporate headquarters, and the main R&D, testing and warehousing hub.

During Penny’s visit she was able to speak to Elmdene’s senior management team, and other key members of the company’s workforce. The MP for North Portsmouth was also briefed on the key stages in the development of Elmdene’s advanced products - such as switch mode PSUs (Power Supply Units) that are typically 80 - 87 per cent efficient, helping users to reduce their carbon footprint and energy bills and saw the testing that is undertaken on site. In particular, Penny was given a close-up look at the company’s Merlin Graffiti Detector and one of the latest additions to the facility, a large walkin anechoic and EMC test chamber. Penny Mordaunt, MP for Portsmouth North commented: “I was delighted to visit Elmdene on its 50th year, and even more so to discover such a thriving business. Well done to all at the company for making it such a success for Portsmouth.” Ian Moore, Managing Director at Elmdene International said: “We are very pleased that Penny was able to visit us to show her support.”

@ECAlive

/ECAlive

Electrical Contractors’ Association

EDIT news sep13_PSI_sep13 28/08/2013 13:22 Page 3

INDUSTRY NEWS

INDUSTRY NEWS Career-long commitment to industry recognised Julie Kenny CBE DL has been further recognised for her services to the security industry at the BSIA (British Security Industry Association) annual luncheon held alongside the Associations’ AGM, held at the London Hilton on Park Lane. Julie, former Chair of the Association, picked up the final award of the event from the current Chair, Geoff Zeidler and the CEO, James Kelly, in recognition of a careerlong commitment to the on-going development of the security sector saying “Julie’s commitment to the BSIA – and the security sector at large – has truly changed the landscape of our industry.” On the accolade, Julie, Chair and Chief Executive of Pyronix, said; “Receiving this award today came as a complete surprise and was totally unexpected! I am delighted to be

Supplier news

recognised in this way from the Association that I hold in such high regard, and with whom I have worked so closely with for the past 20 years. The Association represents the very best from the security industry and I would like to thank Geoff Zeidler and all at the BSIA for this award. It truly is an honour to be recognised in this way by your peers.”

Norbain has announced that it can now offer the Sony IPELA Engine camera range with 14 new models, including a small entry-level security camera and a scalable management recording solution. Pro-Vision is now authorised to sell and support the full range of equipment from Mirasys including the Enterprise and Pro Video Management System (VMS) software solutions.

The FSA is more than a badge: because it’s part of the ECA, it’s a valuable business beneﬁt. Members have access to expert ECA advice on all aspects of human resources management - employment, recruitment, disciplinary matters, employment law and industrial relations. FSA Members also get: s Specialist technical advice on design, installation, inspection and maintenance s The ECA Guarantee of Work to give your customers peace of mind s Discounted training courses s Commercial contracts and legal advice on a range of issues affecting your business s Credit rating and debt recovery services Joel Mulloy, Director, Abel Alarms

s Reduced rates for BUPA cover, life insurance and pension schemes s Health and Safety advice on how to reduce risks and comply with legislation

ECA. Here to help your business.

eca.co.uk

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PSI Award Winner - 5 consecutive years! ADI Global Distribution UK has been voted Distributor of the Year 2013 by the readers of Professional Security Installer magazine. This is the ďŹ fth consecutive year that ADI won the award, the ďŹ rst distributor to achieve this milestone in the history of the awards.

We would like to thank our customers for voting for ADI!

www.adiglobal.com/uk | T: 0161 767 2990 | sales.uk@adiglobal.com

Tel.: +44 (0) 161 767 2990

Web: www.adiglobal.com/uk

EDIT news sep13_PSI_sep13 28/08/2013 13:23 Page 5

NSI Board Chairman retires NSI has announced Sir Francis Richards, KCMG CVO, NSI Chairman, will be retiring in November this year, following six years’ service as Chair of the NSI Board. Sir Francis joined NSI in May 2007 after a distinguished senior level public service career which included appointments at the Foreign & Commonwealth Office, as Governor and Commander-in-Chief of Gibraltar and as Director of the Government Communications Headquarters (GCHQ) at Cheltenham. Jeff Little, OBE, NSI Chief Executive commented “It has been a real honour to work for Sir Francis and he has steered the NSI ship with a very firm hand on the tiller. We have moved forward significantly under his direction over the past six years and as a result, we now have a clear route ahead and a solid platform upon which to grow thanks to his guidance and wisdom”. On his forthcoming retirement, Sir Francis stated “It has been an immense privilege to be with NSI at a time of huge change in the security and fire sectors. The accelerating pace of technological change has driven a real revolution in security affairs over the past 6 years, and is transforming the whole shape of the industry. Third party certification is more essential than ever and Standards are becoming ever more numerous, complex and diverse. NSI has had to become nimbler and more agile, without compromising its traditional professional excellence.”

Beacon Fire Safety gains certification SSAIB has recently awarded a certificate to the latest company applying under its new BAFE SP205 UKAS-accredited scheme. Michael Clifford, MD of Beacon Fire Safety, was formally presented with it at a ceremony held recently at the FIA’s Middx headquarters, attended by SSAIB consultant Geoff Rendall. SSAIB’s SP205 scheme enables anyone who’s required by law to carry out a fire risk assessment of a premises, and who employs a specialist third party company to provide this, to demonstrate that they’ve taken the necessary reasonable steps to comply with their legal obligations and requirements under fire safety legislation. Beacon Fire Safety is the consultancy side of West Sussex based MK Fire Training. Beacon Fire Safety MD Michael Clifford. “Gaining SP205 certification will assist us in demonstrating to our existing and potential clients that we are a competent provider of fire risk assessments and that we are serious in proving this commitment to them.”

THE BOTTOM LINE I N A S S O C I AT I O N W I T H C S L D U A L C O M

The interview that gets the facts from the top This month Simon Banks talks to John Davies, Managing Director of TDSi one of the UK’s leading suppliers of integrated access control systems. Having recently employed an apprentice, do you have any advice for companies that may be sceptical about expanding their workforce in this way? The value of enthusiasm cannot be stressed enough and I truly believe that taking on younger people with fresh ideas and letting them work alongside more experienced staff is the key to keeping your business relevant and successful. They boost the whole team with the added benefit of helping with everyday tasks. Apprenticeships offer hands-on experience in a specific industry which traditional university courses can fail to provide. Apprentices are there to gain experience, without the expectation of a hefty graduate wage. Additional resources can be channelled into tailoring the learning so it benefits both the young people and the business. Recent media coverage shows that undergraduates will emerge from university in an estimated 50K of debt. Do you think this is having an impact on the way apprenticeships are viewed? Potential university debts are a sobering thought for school-leavers. A university education remains essential for some careers but the higher fees are forcing people to question the value of non-vocational degrees. This is where apprenticeships come into their own by offering a clear career progression and the opportunity to go straight into a chosen profession. Salaries are modest at first, but the prospect of earning while they learn rather than accumulating the encumbering debt of student loans is an attractive one, especially as a path to a solid, well-paid career afterwards. Have you seen a change in the expectations of your customers in recent years? The security industry has been revolutionised by heightened integration. Previously many systems were run in total isolation of each other but now there’s an expectation that, where possible, new solutions will be backwards compatible with even fairly elderly legacy systems. We are now producing products that answer these needs, whichever manufacturer they come from. The game has changed but we develop all our solutions with this firmly in mind. Are you finding more demand from end-users for integrating access control with CCTV or intruder? There is tremendous interest in linking access control with CCTV systems and intruder alarms to create a fully integrated security system. TDSi has developed its EXgarde software to offer a software solution which brings together these different strands through one portal. In your opinion, what are the major benefits of this approach? A key benefit is the speed and ease at which an incident is reported to the security team. These systems are often integrated using IP networks and the entire security system for an organisation can be administered from one screen! These systems manage events as they happen and also provide detailed information on past incidents. This can be invaluable in investigations and allows security team members to spend more time patrolling and less time manually monitoring systems. Updating, maintaining and fault finding are made far simpler and more efficient.

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008_Layout 1 29/05/2013 22:38 Page 1

Star performers in low-light conditions

Be wise and choose the most light-sensitive HD cameras on the market. The new DINION starlight HD 720P and FLEXIDOME starlight HD 720p RD/VR are the next real breakthrough in HD security. In poor light these amazing HD cameras deliver a clear color image where others show only black and white. And in extreme low-light they deliver a black and white image where others show no image at all! Add the Bosch Video Security app and overcome the bandwidth barrier so you can view HD images from anywhere. See video security in a new light at www.boschsecurity.com/hdsecurity

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The most trusted brand in alarm signalling

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EDIT interview psi sep13_PSI_sep13 28/08/2013 13:25 Page 2

PSI INTERVIEW

WINNING WAYS n July, ADI Global yet again picked up the PSi Premier Award for Distributor of the Year - an amazing result especially given that the votes come from the readers of PSi magazine rather than a judging panel. We caught up with Neil Killick, UK Sales Director at ADI Global to find out how the last year has been and how retaining the award compares to first winning it.

This month we talk to Neil Killick from the five times PSi Premier Award winning distributor ADI Global and discuss market changes, supply and success

How have the last twelve months been for you? We have continued to find the market challenging, with the continued economic pressures on certain verticals. However, the past six months have seen a definite improvement in both new tender opportunities, and general run rate demand. We continually drive our strategy to gain further market share through improved services and products aligned with meeting customer expectations. Are you seeing any trends in the requirements of security installers? IP convergence is growing, margins continue to be squeezed, and therefore investment in inventory for installers is difficult. Having identified this trend, our investment in a new IT platform allows us to support Just In Time (JIT) deliveries to meet our customer requirements. Customers look to consolidate supply as technologies converge, however often customers expect product more immediately and longer lead times are no longer acceptable to both the installers and end users. The whole supply chain is affected from components to Installation. How has the increasing presence of IT distributors moving into the security sector affected the market? Due to the way the IT distributors procure, market prices have been under threat. However, ‘value added’ products and services remain very important to the customer which makes the security distributor’s proposition to the installers more interesting.

“The loyalty of our customers and the long-standing relationships we have forged are mutual”

Who is driving the industry forward? New technologies, “tech savvy” end users and installers with greater defined value propositions. How do you think the launch of simpler, cheaper IP systems will influence migration in the UK? The UK market has already begun this migration, and over the last twelve months we have seen an increase in volume of customers using IP as their first choice. The technology is no longer just for the “tech savvy” installer. With manufacturers producing “plug and play” solutions, this will only hasten the migration process. Are you seeing any technologies that are decreasing in popularity with installers? Not that I can say specifically. Demand depends on end-user requirements, and installers need to be flexible to ensure that they are open to a lot of different technologies if they want to provide the appropriate technical and business benefits to the end customer. You picked up the PSi Premier Awards Distributor of the Year title again this year. What’s best, winning the award or retaining it? Retaining it. It shows a consistent level of services that our customers recognise as best of breed for our industry sector and the fact it is installers who voted for this award. We are delighted that this has been recognised. The loyalty of our customers and the long standing relationships we have forged are mutual. We continue to drive service improvements and differentiate our value proposition to exceed customer expectations. How do you feel about the IFSEC event moving to London? It will be interesting to see how the relocation impacts the UK visitor numbers. I suspect that this will be well received by the international visitors who may see it more as an international show given it is in London. Any predictions for the future of the security industry? An overall improvement in retail and construction will drive growth through our market place. However the continuing growth of IP vendors will ensure that price versus feature set remains very competitive throughout 2013 and beyond.

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EDIT standards sep13_000_PSI_sep13 28/08/2013 13:37 Page 2

STANDARDS TALK

POSITIVE STEPS By Adrian Mealing – Chairman BSIA Security Equipment Manufacturers Section tandards development is a vital part of the work carried out by members of the BSIA’s SEMs (Security Equipment Manufacturers) section. Representation on working groups both at home and abroad, through the BSI and CENELEC is critical for members who help develop standards, codes of practice, drafts for development and guidance documents. Many of the standards that exist today have been borne from the work of our experts. Close working relationships with key industry stakeholders at all levels helps our experts to influence and drive the standards development process, making sure that the UK voice is heard. This is vital as the EN standards and IEC Global standards run in parallel; the work we do now can only help to benefit the whole of our industry in coming years as more and more countries adopt the standards. This work was started and influenced heavily by UK manufacturers more than 20 years ago. The standards development process is not simple. The working groups for equipment standards in Europe have representation from countries across the EU both from the manufacturing sector and test houses. The proliferation of local requirements in many EU countries means that getting to a common understanding of the requirements and what actually ends up in the standard can be a painful process; however getting agreement across borders is vital, there is already a push from the EU government to make cross border trading simpler, fragmentation of the market is restricting standards development, and holding up new innovation from many in the sector. The UK has been just as guilty as others in this closed approach. The requirement for confirmation technology to reduce false alarms is misunderstood by many of our EU partners. The implementation of DD243 into the UK made the requirements for our equipment fundamentally different from the rest of the EU. This in itself however has turned out to be a positive - it did help reduce false alarms in the UK and now several countries including Spain, Holland and others have adopted the requirements. There is now an EN standard for Verification of Intruder & Hold Up alarms, based largely on BS8243, first time round voting across Europe led to it being rejected, but with valid reasons, the German market for example has a completely different set of requirements for the set/unset process, this will lead to the development of a new standard focusing on just that issue, separating the verification requirement and the methods of setting and unsetting. The new standard will also allow the developers to look at how we can accommodate the ever-changing requirements of the end users, for a home owner using a keypad to set their alarm seems a bit archaic when they have a perfectly good smartphone that can do the same thing. For commercial clients, integrating and using multiple systems from a single user interface is a vital requirement. Many home automation companies now offer security as part of the package, (and conversely many installers offer home automation) so clear unambiguous standards detailing the exact performance requirements are a must. In next month’s column we ask the question: “Who Cares about Standards?”

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EDIT ed choice sep13_000_PSI_sep13 27/08/2013 22:54 Page 1

EDITOR’S CHOICE

EDITOR’S CHOICE The security industry is busy and complex, so it’s easy to miss new products and services as they get lost in day-to-day activities. Every now and again, certain products grab our attention so here we take a look at some of the products we think you won’t want to miss this month.

Dome range for challenging environments COP Security has launched the 15-CD55 external speed dome range which includes Sony-based camera technology. The dome uses Sony’s Exview HAD CCD modules, which produces image quality using progressive scan technology. The cameras come with 18 or 36x optical zoom options, true day / night functionality with Auto Cut Filter and produce colour image resolutions of 600TVL. The camera’s Wide Dynamic Range (WDR) is reported to ensure that high-contrast scenes do not present a problem. StableZoom, which combines image stabilisation with digital zoom, enhances image clarity, reduces the effects of vibration when the dome is fully zoomed in and maintains the dome’s horizontal angle of view. The 15-CD55 also offers up to 300° per second panning speed and four alarm inputs for PIR detection. Installation has been made simple with a cable-managed back box, pre-wired bracket and a range of mounting options. A 24V AC power supply is also included. “The 15-CD55 range, which is IP65 rated and fully vandalresistant, is particularly suitable for use in challenging outdoor environments and applications,” stated Gareth Rhodes, sales and marketing executive at COP Security. “The domes are already being used in high profile locations, including Premier League football grounds, airports and university campuses.” www.cop-eu.com

Easy upgrade to digital locks Ingersoll Rand has extended its range of manually programmable digital locks designed for applications in multi-occupancy buildings. The Briton 9360 Electronic Digital Code Lock can be utilised as a new or retrofit installation. The electronic lock has the same fixing holes as the majority of mechanical digital locks enabling access control systems to be upgraded simply and quickly. The battery powered lock has up to 80 user codes of four to six digits. The unit doesn’t require removal to change access combinations and codes can be added for increased security. In addition, the system has up to ten ‘one time’ user codes and a key override as standard which ensures a prompt and non-invasive emergency opening. Stuart Costigan, Technical Product Manager for Ingersoll Rand, said: “The Briton 9630 Electronic Digital Code Lock provides not only the perfect solution to upgrading an existing system, but ensures a new installation is kept quick and simple.” security.ingersollrand.com 14

Encoder allows remote access and control Siqura’s four channel video server S-64E/32G simplifies installation by encoding two independent, real-time H.264 or MJPEG video streams per channel. ONVIF Profile S compliance ensures reliable network integration. The encoder integrates with CCTV systems, allowing complete remote access and control. Siqura has enabled this functionality using Open Streaming Architecture (OSA) design and ONVIF Profile S protocol support. Edge recording in the video server protects the CCTV system’s integrity by recording video locally, should the system network or NVR fail. All four video channels are recorded, either simultaneously or individually, using a 32 GB µSDHC on-board memory card. Stored images can be accessed and managed through a password protected, AVI format web page or via OSA or ONVIF Profile S integration using the CCTV systems’ control devices. CCTV system operators are alerted to any changes in video image contrast, exposure, sharpness and noise by the server’s built-in, camera health-check feature. It compares the current camera video images with pre-defined reference images, warning users if camera tampering, video blocking, cloaking, spraying, camera position change or video loss have occurred. Telemetry control of PTZ cameras and twoway RS-422/485 communications are enabled via a serial data port. Most leading manufacturers’ PTZ protocols are supported, including Pelco D. The Siqura S-64E /32G video server operates at 12 VDC at 7.5 W; has on-board video motion detection; and has the option to include Siqura’s pluggable SFP connection for Ethernet over fiber optic or Ethernet over coaxial cables. www.siqura.com

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EDIT ed choice sep13_000_PSI_sep13 27/08/2013 22:56 Page 2

PTZ cameras analyse scenes Bosch Security Systems has introduced the Autodome 7000 family of pan-tilt-zoom (PTZ) cameras with Intelligent Video Analysis (IVA) software to automatically process video signals and alert operators to security risks. A single Autodome PTZ camera can analyse up to ten different scenes for loitering, line crossing and other criteria. Customisable to address the specific concerns of each customer, IVA enables earlier threat detection and improved overall security. The standard definition IP camera offers 28x or 36x zoom, and the HD camera delivers 1080p resolution, 30 images per second (IPS) and 20x zoom. The HD camera also supports 720p resolution at 60 IPS for capturing fine details of

Security information management launch The new Geutebruck security information management system G-SIM manages, filters and processes the vast quantities of security information generated by medium to large networked video security systems, providing video event handling and intuitive user operation. The system uses graphical representations combined with drag-and-drop functionality which only allows actions relevant to the prevailing situation. Key features include central user management, simplified administration and operation using site plan-based control elements as well as the central reporting of all relevant operating and system events. System architecture is scalable and designed to enable interaction between users whether they are within the network or access it remotely. G-SIM enables processes involved in managing more powerful systems to be spread across a variety of workstations and to pass work from one operator to another to delegate or escalate tasks. www.geutebrueck.com

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fast-moving objects in traffic and city surveillance, gaming centres, tolls, petrol stations and similar applications. Designed using Boschâ&#x20AC;&#x2122;s firmware release CPP4, the camera supports quad-streaming to perform live monitoring and recording using up to four independently-configurable streams. While customers can record and monitor in HD resolution, the camera can also deliver reduced resolutions for bandwidth-friendly remote viewing. The cameras also support edge recording in combination with central storage with up to two terabytes of storage via SDXC or 32 gigabytes with SDHC, the cards can be used for short-term or local alarm recording. www.boschsecurity.co.uk

PSUs for illuminators Raytecâ&#x20AC;&#x2122;s family of Vario illuminators is now complete with its own range of dedicated power supply units. Designed to correctly power all Vario illuminators including Vario IP, the power supplies provide a range of features and reportedly the easiest, quickest and safest wiring and installation platform. Vario PSUs provide the option to run multiple lights from one PSU, and offer CAT5 connectivity for IP network illuminators. The PSUs provide IP66 protection making them suitable for all environmental conditions. Status LEDs are also provided to indicate correct voltage and to provide internal illumination support for during night-time installation. All Vario PSUs require a 100230V AC input and provide 24V output. 20W, 50W and 100W PSU options are available to provide a solution for low voltage lighting installations. www.rayteccctv.com

EDIT test1 sep13_000_PSI_sep13 28/08/2013 13:39 Page 1

PRODUCT TEST

The PowerCat performed comfortably when using cameras powered for the unit over all of the various lengths of cable up to 300m

PRODUCT TEST

he Elite Security Products (ESP) PowerCat 08 is a member of the PowerCat series of video hub units that come as 4, 8 or 16 camera versions. The units are designed to carry both a video signal and camera power over a single 4pair UTP Cat 5e/6 cable. The unit is powered by a 240v AC input voltage and supplies to the cameras, via the UTP cable and transmission balum, 12v DC 600mA when used over the maximum of 300 metres of cable. When using 100 meters of cable the current increases to 1.5Amps. Out of the box the PowerCat 08 comes supplied with the video power hub, mains lead, BNC link cables for connection between the PowerCat and the DVR and the 8 transmission baluns. The installation and setup of the unit is very simple with a supplied BNC link cable being placed between the PowerCat and the equipment we are using for testing, in this case a monitor, for each channel. Each output has an RJ45 socket for connection via a Cat5e/6 cable to a OUT OF THE BOX transmission balun. Packaging Suitably packaged From the transmission Leads UK mains lead balun comes two supplied cables, one is the BNC (camera connection) Installation Manual User manual supplied and the other the 12v Installation CD Not required DV power connector. Peripherals Transmission balun The 12vDC power connector is via a Size 290 X 212 X 44.5 mm standard male jack (excluding bracket) type connection. For Construction Black galvanised our test purposes Mounting Rack mounting kit cameras having a female DC jack supplied connector were Overall Appearance Good utilised, so not to Comments A simple way to deploy damage the product analogue cameras over but no female jack UTP cable connectors are Removes need to local supplied with it. Consequently these camera power would require to be supplies. sourced elsewhere if

ESP PowerCat 08 Power Video Hub

using cameras with terminal connections for power. The PowerCat has LEDs to show the channel is working and the transmission balun LED will also light when a connection is made. Green indicated the power is on and the yellow LED will illuminate when too much current is being drawn by the camera. The cabling should be terminated at either end using the same cable formats of either T568A or T688B. The maximum current available at each cable length is below: Colour camera with Cat5e/Cat6 24 AWG cable Maximum cable run Maximum current drain at camera 100m 1500mA 150m 1100mA 200m 850mA 250m 700mA 300m 600mA In tests the PowerCat performed comfortably when using cameras powered for the unit over all of the various lengths of cable up to 300m. The picture quality remained stable, clear and did not seem to be affected at all by the new form of video transmission path introduced. The PowerCat design takes in to account surge protection and ground loop isolation and has a grade III for lighting protection. In summary the PowerCat series of power video hubs allows installers to deploy analogue cameras over a UTP cable infrastructure be it previously installed or new. The 300m maximum distance allows for multiple configuration options where the normal preinstalled 100m UTP cables could be patched together to allow for longer distances. As 12v DC power is also delivered to the camera this removes the need for local camera power supplies.

9.0 out of 10 www.psimagazine.co.uk

Project1_Layout 1 28/08/2013 14:07 Page 1

Introducing PoE Ethernet Transmission Technology ANY Distance ANY Cable ANY Topology ANY Power

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EDIT test2 sep13_000_PSI_sep13 28/08/2013 13:41 Page 1

PRODUCT TEST UTC TruVision TVN-5032-4T NVR

he TruVision TVN-5032-4T is a 32-channel Network Video Recorder. It comes supplied with two 2TB drives to create 4TB’s of storage which can be expanded with additional drives up to 16TB of on-board recording. The NVR supports the TruVision line and UltraView series IP cameras as well as a range of third party, OnVIF and PSIA cameras. For a hybrid system the TruVision encoders are also supported to allow analogue cameras to be recorded on the NVR. The unit’s documentation indicates the 4TB model will record all 32 cameras at 4CIF and 15FPS for ten days. The NVR has 16 alarm inputs and four alarm outputs supplied via dry relay contacts. The unit also has a multitude of ports available on the rear including RS232, RS485 ports for PTZ control and keyboards, eSATA, BNC, audio input, speakers, VGA, HDMI and USB. Out of the box the NVR is well packaged with the main recorder, peripherals and hard drives shipped separately within the overall container. The first task before powering on the unit is to install the hard drives. It’s worth noting the quick start and main installation guide do not mention the installation of the drives but instead a separate piece of paper within the documentation pack details the procedure. Once installed behind the front cover the unit can then be turned on. Once installed the NIC (Network Interface Card) does not have any lights to show the link to the network is alive on the rear of the unit, this is instead shown by a Tx/Rx on the front. When disconnected the alarm light is shown to warn of a disconnection from the network which goes off as soon as the network is reconnected. Once powered up the unit begins an express installation wizard where user permissions, time, network configuration, hard drive management are set. The last step is the adding

A nice addition to the engineering side of the product is a network traffic screen where you can view in real time how the NVR is utilising the network

of the IP cameras. In our tests we created a dedicated LAN within our test environment and had a TruVision external dome sitting on the same switch as the NVR. The dome had not been configured at this stage. The NVR performed a search of the network and returned the dome as being available for adding on the DVR, a few clicks later and the camera was successfully recording on the NVR. Once running the navigation throughout the engineer and user menus was easy and straight forward to follow. All of the expected features were available including setting the screen layout e.g. 3 X 3 and starting the cycling of cameras on the screen. Within the camera configuration a video loss alarm can be set. Once enabled the camera is monitored and upon the loss of a video image an alarm is generated which can also be time scheduled to operate when needed. The alarms that can be generated include audible warning, notifying the security centre software, sending an e mail or activating a relay on the unit. Upon removal of an IP camera from the network the NVR detected the loss in under a minute, recovered the camera alarm again in under a minute and this included the power up time of that IP camera. These alarm responses can also be set for the other monitoring on the unit e.g. hard drive full, hard drive fault, illegal login or duplicate IP address. A nice addition to the engineering side of the product is a network traffic screen where you can view in real time how the NVR is utilising the network for both received and sent data. The range of DVRs from TruVision has software called Navigator that can be downloaded from the website to monitor and control all of the connected recorders. With the latest release of version 4.0 SP6 a new feature called Device Report has been included that will help installers. When Device Report is running it

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PRODUCT TEST

produces a report on the status of the DVR and cameras but more interestingly it also contains a snapshot of each camera image. With the report the installer is now able to show to the client the cameras view and image quality as well as have a record for themselves once commissioned. This report can later be used when the maintenance is carried out to ensure the cameras still have the same picture quality and field of view. Exporting of a slice of video footage was tested with both the direct NVR to USB method and using the Navigator software. When exporting direct to USB a one camera fifteen minute section was exported, including the required software player for the export, in under a minute. The exporting of the same time period using the Navigator software was longer at twelve minutes but the software does include the ability to schedule the exports. This feature is very popular in allowing a list to be compiled of video needed and exporting overnight. In summary the TruVision NVR offers installers and end users all of the functions that are required to install and operate an IP system. With the additional Device Report feature in the Navigator software the system can offer an added bonus to assist in commissioning.

OUT OF THE BOX Packaging

Suitably packaged

Leads

UK and European mains lead supplied

Installation Manual

Basic ‘Quick Start Manual’ supplied

Installation CD

Supplied

Peripherals

Mouse & remote control with batteries supplied

Size

445 x 470 x 90mm

Construction

Lightweight aluminium

Mounting

Rack mounting kit supplied

Overall Appearance

A modern feel to the unit

Comments

Good additional features like Device Report and network monitor

8.5 out of 10

PSI Product Tests are carried out by an independent testing house – not our editorial team. Equipment manufacturers have no influence on the testing process or with the results.

Project1_Layout 1 27/08/2013 16:54 Page 1

Memories. iFly Singapore, the world’s largest indoor skydiving simulator,

uses Milestone XProtect® Enterprise surveillance software to monitor park grounds and give visitors a lasting memory. Flying at speeds of up to 186 miles per hour, the software records each skydiver’s Ų¿½¾Ê ·Äº ¿Ä¼ÅÈÃ·Ê¿ÅÄ ËÉ¿Ä½ ·º¿Å È»ÇË»Ä¹Ï º»ÄÊ¿Ű¹·Ê¿ÅÄ ƺ ƻƔ ¼Ê»È Ê¾»¿È Ų¿½¾ÊƑ · Ì¿º»Å ÉÅËÌ»Ä¿È ¾»ÂÆÉ visitors relive all of the adrenaline-fueled moments. Proving again that XProtect is more than security.

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Ê ÉËÆÆÅÈÊÉ Ê¾» Í¿º»ÉÊ ¹¾Å¿¹» ¿Ä ¹·Ã»È·É ·Äº É»·ÃÂ»ÉÉÂÏ ¿ÄÊ»½È·Ê»É Í¿Ê¾ ¸ËÉ¿Ä»ÉÉ ·Äº É»¹ËÈ¿ÊÏ ÉÅÂËÊ¿ÅÄÉ ÉË¹¾ ·É Ɣ ¾¿¹¾ Ã»·ÄÉ ÏÅËÈ possibilities are unlimited and you can keep your security options open. See our new products and the new ways to use XProtect at: www.milestonesys.com

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IP TODAY

THE GREAT MIGRATE DEBATE Despite being around for a while IP CCTV has still not overtaken its analogue predecessor in terms of unit sales. However the tide is still moving and barriers are being eroded… s we have discussed before in PSi, the vendor-led push of IP surveillance equipment has not seen off analogue technology as speedily as would have been liked. The fact that installers know where they are with analogue technology and the established footprint of traditional CCTV systems has affected the rise in take-up of network based units. The stumbling blocks to migration have in the past included price, knowledge, complexity and the need for system replacement in the first place. Obviously all security installations should be fitfor-purpose, so not everyone will need to change to IP surveillance, but for those who could see a benefit in switching where are we today with the move to networked security? Certainly the manufacturers of cameras are seeing IP and HD as the future, although there are still plenty of analogue cameras being launched and HD-SDI is also a popular choice, but most of the innovation in surveillance over the last decade has been driven by IP video and, while the focus is often on smarter features or higher resolution with HDTV, a lot of investment has also been made in simplifying installation and setup through more intuitive software and hardware. In addition, the ability to use power over Ethernet for all cameras, including external PTZs has again made them easier and more cost effective to install. Edge storage alongside the ability to view on tablets and smartphones are also features that reduce the complexity of any installation. This technology is already embraced in the consumer technology market – many of us have digital cameras with SD cards and IP devices like tablet PCs – which also helps reduce the fear factor in shifting from analogue to IP, particularly with smaller systems where education is still key. According to Atul Rajput of Axis Communications: “The biggest driver in demystifying IP has been training and education. A combination of manufacturer and industry-led training programmes that have been available for many years have served to equip installers with the knowledge, skills and confidence to embrace IP surveillance. The introduction of IP-certified professional programmes in the industry is a very important step. Against a backdrop of acceleration away from analogue to IP surveillance and the wider on-going debate around the need to regulate CCTV, the importance of ensuring video surveillance systems are “fit for purpose” is once again an item that is high on the

www.psimagazine.co.uk Images: Dreamstime

agenda. Installers who have enrolled their engineers in certified IP programmes can offer their customers a level of reassurance of their competency in specifying and installing IP surveillance systems.” Indeed, many installers have adapted to the convergence challenge to install networked systems that encompass IP surveillance. These companies have installed IP solutions now for well over five years so it’s every-day business for them. On the other hand, traditional installers do find the whole process of configuring IP addresses, understanding networks and an unfathomable choice of system and storage methods a real burden. That’s why in the UK a number of installers continue to offer analogue – lower cost kit with fast and quick installations without having to retrain or hire IT savvy engineers. It’s often said that it’s easier to train a network guy on how to install IP surveillance than it is a traditional camera guy. “For both security integrator and traditional installer, outside of the complexity it’s the pressure on margins that is the real issue,” says Jamie Barnfield of IDIS Europe. “As CCTV installations become more commoditised, installers cannot afford the additional time spent on complex configuration and network administration, as it’s a cost the end user is unwilling to absorb. There’s also a level of frustration as projects run over time and budget and we’ve come to have a very common image of engineers up ladders trying to balance a laptop as they optimise a camera.” So there still exists a feeling in the market that IP is a complicated process compared to analogue and this explains why there are now vendors introducing true plug-and-play IP systems that require no IP addresses or extensive knowledge of IT in order to install IP and offer the benefits that this technology can bring to customers. In another move to overcome the perceived hurdles for migration we have seen a new market for value-added IP cameras. These are not to be confused with mere webcams, the new products (we featured many in our July edition) have been launched to offer entry-level IP at a price that won’t break the bank. Value for money is something all customers should expect when selecting a new surveillance system, particularly

The manufacturers of cameras are seeing IP and HD as the future, although there are still plenty of analogue cameras being launched

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IP TODAY

(continued from page 21)

The potential for IP surveillance to generate new applications not traditionally associated with CCTV, enables cameras to be a revenue generator

in challenging economic times and so the cost barrier that IP was always linked with has now been moved aside for technologically low-level installations. “Segmenting the market in the UK, it is abundantly clear that the enterprise and mid-market sectors are already migrating to IP surveillance at an accelerated pace, particularly for new builds,” explains Atul. “This is particularly marked with major projects in the rail and aviation sectors as well as critical infrastructure. The exacting demands of these environments mean there is a high level of risk that needs to be managed; this necessitates the need for more robust, feature rich cameras. “In the next few years the main battleground will be in smaller sub 16 camera systems, where the application requirements are less complex and demanding. This small system segment is currently dominated by analogue cameras, but increasingly customers are raising their expectations of what surveillance systems should be able to deliver; features like HDTV resolutions, anytime access to video on the move and the emergence of value-range IP cameras all will continue to drive the migration to IP.” The big game-changer in driving migration in small systems however, is the fundamental shift in how images are stored. During the life cycle of CCTV, we have always transmitted recordings from the edge to an end point device – the VCR became the DVR and with the shift to IP the end point became a file server. “Decentralised storage, with video surveillance recording moving to the edge within a network camera, eliminates the need for a DVR in smaller systems,” continues Atul. “The benefits of simplicity, optimal bandwidth usage and a reduction in hardware and on-going maintenance, will have a tremendous impact on the sub 16 camera market.” Reduction in the cost of data storage however is just one factor driving IP migration. The flexibility and convenience of a networked system in terms of the ability to integrate with third party and legacy systems is certainly driving adoption across medium to large businesses. Smaller

organisations also see the benefit of remote viewing combined with the relative ease and convenience of video footage retrieval. “The signs of growth in the economy are starting to see projects that may well have been on hold now live,” says Jamie. “These are certainly demonstrating a real appetite for migration to networked solutions especially as analogue systems are also becoming far more expensive to maintain with many now at the end of their lifecycle. However, the economic climate has taught end users to be smarter and more cautious so they are looking for a quick return-oninvestment (ROI). That means installers need to show tangible benefits such as high-definition surveillance capability, potential reductions in manned guarding and efficiencies from networked and integrated systems. The ability for remote diagnostics and preventative maintenance is also attractive, showing a lower cost of ownership, while a truly networked and integrated solution should signal a move away from a cycle of rip and replace; and that’s certainly a smarter approach to security systems investment than in the past.” Another perspective on the perception of the value of an IP camera that is often overlooked is the shift in application use from security to business optimisation. To illustrate this, a recent Centre for Retail Research survey concluded that the primary driver for migrating to IP video is the ability to integrate the cameras with business intelligence applications. The potential for IP surveillance to generate new applications not traditionally associated with CCTV, enables cameras to be a revenue generator, rather than a cost.

The impact of the integrator One of the trends that the security sector is experiencing at present is the influx of those traditionally labelled as IT integrators moving into the security installation side of things. With the growth of IP installations it is only expected that the same person who fits the network also installs all of the peripherals, including CCTV, access control as well as IPTV, routers and AV systems etc. So how will this change of personnel impact upon the development of IP security? “These integrators are essentially companies that have been servicing clients for many years, and who have all the skills and experience to design, install and maintain large IP security systems,” explains Chris Whitting of Sony. “To them they don’t see that they are “coming into” the security space, more that security technologies are now part of core IT and facilities requirements.” Cameras and recorders are IP devices, video management systems sit on servers and offer

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Project1__BM_Sept13 12/08/2013 11:43 Page 1

The next generation in HD surveillance that simply works IDIS has been established for over 15 years and is a leading player in delivering digital technology to the surveillance market. We are now pioneering and introducing the next generation of networked surveillance solutions. IDIS offers a single source for fully integrated HD cameras, NVRs and VMS. A one-stop solution that is easily implemented, cost effective, intuitive to use, fully compatible and free from the complexities of the current market alternatives. All our products

and solutions are underpinned by DirectIP™, our unique technology protocol, which delivers the ultimate operational and functional performance including uncompromised real-time surveillance. The next generation is here with best-in-class performance, resolution, reliability and it’s designed to offer versatility across a range of business and security environments. TR ¿QG RXW PRUH YLVLW RXU ZHEVLWH ZZZ LGLVJOREDO FRP or email: info@idisglobal.com

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EDIT feature ip sep13_000_PSI_aug13 27/08/2013 22:59 Page 5

IP TODAY

(continued from page 22)

A recent Centre for Retail Research survey concluded that the primary driver for migrating to IP video is the ability to integrate the cameras with business intelligence applications

huge management and compliance advantages across corporate estates in the same way that printers and storage drives are already shared across corporate networks. They have skilled networking engineers, often with high levels of accreditation from Microsoft, Cisco and other network infrastructure manufactures. So why would they re-invest in learning about analogue matrix systems when the IP versions of these technologies are already available to them and their customers? “The UK market is still different from the rest of Europe, as we have the largest legacy of installed CCTV systems in the world,” says Chris. “With so much investment in coax cable infrastructure, it is not always practical for clients to replace systems with a full IP offering. For this reason hybrid cameras offer HD 720 IP video over existing coax cable, enabling customers to implement the benefits of IP across existing systems.” It is widely thought however, that as the installation market diversifies out of the security sector and into the IT sector, it brings with it a whole new series of stakeholders and a wider audience, which can only speed up the migration to IP. “IT integrators are well placed to do this too,” says Atul Rajput.” As the architects of an existing IT infrastructure where voice and data are already transmitted, integrating video on top of this is relatively straightforward. In terms of integration with business optimisation applications, IT specialists already have an advantage too, as their relationships will already be with the stakeholders who can exploit this new application use of video.” One of the challenges with deploying IP surveillance on a corporate network is buy-in from the IT department. The Centre for Retail Research 2012 survey of UK retailers cited IT department collaboration as the biggest obstacle to migrating to IP surveillance and this is another area where IT integrators may be best placed to overcome any potential resistance to migration. While IT integrators are increasingly embracing IP surveillance as the next big convergence opportunity and are helping to speed up adoption in the UK, larger integrated systems (access, fire and intruder) are still the forte of security system integrators and is a competency gap that IT integrators have still to bridge. “With the rising threat and severity of cybercrime, the logical progression is moving towards a more unified strategy that encompasses both information and physical security. With IP as a

platform and information security traditionally falling under the domain of IT departments and IT integrators, the migration to IP video in physical security may encourage a more holistic view of managing diverse security threats and blur the lines between IT and security integrators tasked with enterprise risk management,” explains Atul.

The tipping point The CCTV and video surveillance market continues to be headed to a “tipping point” in 2014, with revenue for network video overtaking analogue for the first time ever next year, according to a recent report entitled “The World Market for CCTV and Video Surveillance Equipment” from IMS Research, part of IHS Inc. Analogue cameras are still forecast to continue outselling network cameras in terms of shipments throughout the period to the year 2017, but higher value resides in their rivals. “Network cameras are generally higher-priced cameras with more advanced features,” said Jon Cropley, principal analyst for video surveillance at IHS. “Therefore, even though less than 20 percent of all cameras shipped in 2012 were network cameras, the size of the market for them in terms of revenue was almost as large as that for analogue cameras.” A high proportion of large and enterprise projects already use network video surveillance instead of analogue equipment. Now, network equipment is increasingly being selected for smaller projects as well. Furthermore, price competition for analogue cameras and digital video recorders (DVRs) is intense, with a degree of commoditisation taking place for some product types, providing further impetus for growth where network video is concerned. Overall, the world market for video surveillance equipment grew by more than 10 percent between 2011 and 2012, IHS estimates. Growth was predominantly driven by sales of network equipment in many countries where analogue declined. An exception, however, was China, one of the countries where the analogue market continued to grow. “The transition from analogue to network video is continuing in 2013,” Cropley said. “This year the global analogue space will be broadly flat while the network market will grow by more than 20 percent.” Atul Rajput agrees with the estimation: “While there may be some justification for this prediction on a global scale, particularly in many markets which do not have a strong legacy in analogue CCTV, the UK is probably still a few years away from overtaking analogue,” he says. “There is a clear trend though; IP video is accelerating and analogue is declining and while IP surveillance

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IP TODAY

(continued from page 24)

increasingly dominates the enterprise and midmarket segment, it is how the battle for small systems plays out which will be pivotal in the timeframe for tipping the scales to IP.” So despite the perceived hurdles in the market place, IP surveillance is gradually (but slower than many originally predicted) moving towards the kinds of sales figures that manufacturers would like. With the proliferation of IT gadgets in our pockets and homes and each generation being increasingly more tech-savvy the IP security market is knocking down the hurdles with every coming year and while it might be tricky to say when unit sales of IP will overtake analogue in the UK, momentum is certainly building. For any installers concerned about a move to IP and the possibility of analogue work tailing off in

Bridging the gap between analogue and IP Kevin Smith, UK Director, of Pelco by Schneider Electric discusses the shift from analogue to IP CCTV, and why an ‘all or nothing’ approach to IP is futile. o switch or not to switch to IP; for many security buyers, that is the question. For some time IP has been hailed as the next evolution in security and indeed the possibilities that all-IP networks brings are exciting. Images are better quality, far surpassing the pixelated shots that we are so used to with analogue cameras. IP devices offer remote viewing, less cabling, flexible, scalable integration and sophisticated analytics. However, with analogue cameras still more affordable and UK infrastructure falling well behind developing countries, the shift to IP has so far been a slow process. There is no definitive ‘before and after,’ but rather a gentle transformation as analogue devices are phased out. Hence, companies are looking to ‘bridge the gap’ between their legacy analogue cameras and new IP devices. The question is, how can they do this effectively? Cost is an important issue for anybody looking to migrate, as IP cameras tend to be more expensive than their analogue counterparts. Small companies, such as independent retailers may need little more than a handful of analogue devices to do the job. As such, mid and large enterprises are much more likely to opt for an IP install than smaller companies who may not consider it an option until prices fall. The bottom line for investment is cost – IP cameras are currently four times the price of analogue cameras, but are a worthwhile investment for those to whom security is critical, such as finance, health, transport and educational institutions. There is also some sector differentiation in terms of who is choosing to migrate to IP. Retail has traditionally been particularly slow and in most cases, stores rely on lower-quality analogue cameras – even for larger retail chains – primarily due to cost. Nonetheless, where security is mission critical such as in datacentres, ports, airports, healthcare and educational facilities, IP cameras are a must. Understandably, companies will be looking to get the best out of their current investment. However, many organisations are unaware of the fact that they can have analogue and digital devices running concurrently, though the technology exists and is fairly low-cost. Indeed, companies should look to have the best of both worlds, migrating to IP slowly rather than taking an often futile ‘all or nothing approach.’ Hasty investment into IP doesn’t necessarily offer the best choice and encoders are one solution for companies looking to ‘bridge the gap.’ Indeed, the move need not be carried out in one go, spreading the financial implications over manageable periods of time. New solutions enable customers to run both analogue and IP cameras with ease. Devices such as these have high bandwidth capabilities and the ability to handle several cameras of different types (Digital Sentry Network Video Recorder can handle 128 IP cameras and 64 analogue cameras per server, as well as a huge 280mbps bandwidth for video recording, streaming, and video export.) The move to IP will not happen overnight, and security buyers should take into account their specific needs. Security professionals should also take a long-term view to IP, and understand the technology in the market that enables IP and analogue to work in harmony, meaning the migration process is much less daunting overall.

the future there is a lot of help available. Many manufacturers of IP cameras have developed training programmes using their systems and specialist training courses have been running for a number of years by accredited security education establishments. For those on preferred installer programmes training will likely be included in the deal while for others a call to your distributor/vendor might put you on the road to some valuable training. Remember, IP technology manufacturers need installers to be capable of installing the systems that they have spent years developing and lots of money producing so it is in their interest that you are up to speed on IP so that the tipping point will come sooner rather than later. Also the development of true plug-andplay IP systems will help aid install ease, as Jamie Barnfield explains: “While we’re seeing signs of economic growth, the market is still tough so there is not going to be a mad rush for organisations to upgrade existing systems in the immediate term. We have a program in place to educate our existing installer base, so a 12-18 month outlook is a conservative yet optimistic outlook for IP to overtake analogue.”

“It is how the battle for small systems plays out which will be pivotal in the timeframe for tipping the scales to IP” www.psimagazine.co.uk

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Project1_Layout 1 25/06/2013 11:09 Page 1

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PANEL

APPRENTICE APPREHENSION? James Kelly – BSIA In today’s challenging job market, many young people may feel that a long term career is out of their reach, being discouraged by the unemployment figures that are regularly highlighted in the media. As such, the development of apprenticeship schemes has become increasingly important. Apprenticeship schemes within the security industry offer positions to young people who wish to gain practical skills and knowledge in the security industry, allowing them to ultimately develop long-term careers in the sector. The promotion of high quality standards is a key focus for the industry – and especially for the BSIA – and striving for high standards should not only be in terms of security equipment and services, but for the installers of the equipment and providers of the services as well. Training these individuals from the outset ensures that employees are qualified to the highest standard. Apprenticeships blend an essential combination of practical experience – gained from working in the sector – with learning alongside experienced colleagues in the workplace. Practical training of the apprenticeship is provided by the employer, and an industry experienced assessor is deployed to assess the apprentice from time to time – ensuring that they are meeting the requirements necessary for their role. This high standard of training can aid in ‘securing the future’ of our industry, ensuring that the next generation of security professionals meet the standards that today’s professionals have worked so hard to champion. Raising awareness about these schemes should therefore be a priority for the security industry, which is why the BSIA is proud to recognise the achievements of young apprentices through the Apprentice Installer Awards. The prestigious awards serve to recognise the achievements of Level Two and Level Three apprentices and represent the commitment of security companies and training bodies in providing young talent with the opportunity to succeed in the security industry. Awards schemes like this provide a great incentive for young individuals to really excel in their roles and the publicity of such awards can also raise awareness about the types of apprenticeships available – many of which young people may not be of. Other schemes such as the 100 in 100 initiative – supported by CSL DualCom, Skills for Security, the National Security Inspectorate and the Security Systems and Alarms Inspection Board and backed proudly by the BSIA – are also instrumental in driving apprenticeships forward. The initiative aims to energize 100 or more new apprenticeships in the UK security sector in just five months in a wide range of roles including installation engineers, manufacturing

www.psimagazine.co.uk Images: Dreamstime

engineers, business administration, human resources, marketing and PR, providing a wealth of opportunities for young professionals. The scheme is already off to a fantastic start this year, with many BSIA members also making pledges at the BSIA’s Annual Lunch on 16th July. Overall, apprenticeships should not be undervalued as they are greatly beneficial for both the apprentices and the businesses, with the National Apprenticeship Service reporting that they bring considerable value to businesses in terms of developing a highly skilled workforce along with boosting productivity and staff retention. Therefore, securing the training and development of these ambitious individuals also means securing a bright future for our industry.

What can the security sector do to attract more apprentices and why should installation companies in particular look at this avenue as a route to building for the future? The PSi Panel deliberates…

Julie Kenny – Pyronix Making apprenticeships appealing to school leavers is fundamental to attracting more apprentices to the security industry. With the cost of a University education escalating dramatically there has never been a better time to appeal to the younger generation who want to work, develop a career and earn money. Apprenticeships can and are seen as another vehicle to achieving this. On the back of a wider government advertising campaign, grants and marketing effort focused around increasing the appeal and take up of Apprenticeships, the security sector needs to highlight their attractiveness to potential applicants. Currently apprenticeships are seen as almost exclusively for

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PANEL

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“Apprenticeships blend an essential combination of practical experience – gained from working in the sector – with learning alongside experienced colleagues in the workplace”

plumbers, electricians, builders or similar trades. The security sector needs to make up ground in this area by marketing the industry as a whole, identifying the career opportunities and the variety of jobs, careers and trades available. As well as setting a better context for the opportunities within the security sector, companies need to target applicants in schools. This can only be done by visiting schools, colleges, youth-centres and presenting in a way that will appeal to pupils not adults. In addition work experience days/weeks can be offered to provide a flavour of what will take place on an apprenticeship scheme to entice applicants in and the range of opportunities available. At this level individual companies can then distinguish what sets them apart from the competition, what they can offer that others cannot in order to get the best candidates. Some of the best apprenticeships are more sought after than places at Oxford and Cambridge, so businesses really do need to make sure that the apprenticeships they offer provide high-quality training and, crucially, progression into a good job. The UK Commission for Employment and Skills, where I am a Commissioner, is seeking to hardwire apprenticeship provision into the employment system through a system of tax breaks (via PAYE) for employers providing good apprenticeships. I believe this would do more than anything else to encourage young people into our industry. Businesses wanting more information about this can visit the public consultation page on the government’s website – visit www.gov.uk and search for “PAYE consultation”. It is no coincidence that the intruder sector has stagnated, both in technological terms and the number of young entrants to the workforce in the last 20 years. Attracting more new entrants and apprentices to the industry could only be beneficial in terms of bringing about a transformation in the use of new technologies. The younger generation have been brought up in the ‘permanently connected age’ and they represent the customers of tomorrow. Without their assistance and ‘know how’ in the industry many elements of the intruder sector are at risk from convergent technologies. With their input you can envisage a situation where installers help drive and control customer driven technologies into the intruder market within the next few years. There is no doubt that small companies will find it more difficult to invest in apprenticeships, when new employees may be 20 or 50% of the workforce, but return on investment is generally excellent and grants are often available for smaller companies. Big or small, well managed apprenticeships will

add both vibrancy and value to a company, as well as integrating new skills and ways of looking at the world that challenge established practices.

Simon Banks – CSL DualCom Many fire and security companies would benefit from an apprentice. There are more colleges hosting relevant courses than ever before. I accept that just nine colleges host the City & Guilds Security Equipment qualification but over a hundred colleges support more generic electronic engineering, electrical and IT courses that provide a solid framework for the apprentice when combined with on-the-job training and practical experience. There is occasionally the fear that the apprentice may not hold a driving license and/or can legitimately attend premises for health and safety restrictions. Most of these issues are eclipsed by the low investment risk and having an extra pair of hands to work alongside more experienced professionals: it’s a win-win. Having spoken to several installers it appears that one of the principal objections seems to have been overcome; they all felt that losing their apprentice to a competitor after the investment of training them was not so threatening. The first year is an investment, but over the three years they will more than recover their asset, as years 2 and 3 will see good productivity from a relatively low overhead. This is an encouraging insight from employers that need to make apprentices economically viable against the backdrop of a gloomy economy. Research has shown that over 75% of apprentices stay with their company after the training is complete. All that said, it’s a two-way street. The employer must recognise that the value of their employee is increasing and reward their loyalty and knowledge accordingly. There must be an acknowledgement that their apprentice is now a valuable part of their company carrying with them a valuable amount of bespoke company ethos and vital knowledge. The 100 in 100 apprentice drive that was founded by ourselves and Skills for Security, removes the unnecessary bureaucracy from the recruitment process and provides guidance for Installers through the process. To date we've placed almost 600 young people into apprenticeships since it was formed three years ago. Finally, we are a gadget-rich industry, a perfect placement for a young enthusiastic apprentice to learn, earn and actually enjoy their work!

Stefan Hay – FSA Attracting apprentices to the security sector is a noble aim. But the reality is we need to have the places for them in the first instance. While most in our sector value apprentices, many say they simply can’t afford to recruit, as the prolonged economic downturn continues to bite. No

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EDIT panel sep13_PSI_sep13 28/08/2013 13:29 Page 3

SMOKE DETECTION

places, no apprentices. The question therefore isn’t, ‘How do we attract more apprentices?’; it’s ‘How do we create places for attracted apprentices to fill?’. Creating places is essential. Without these places our industry’s apprenticeship is at risk, as too few candidates are training. The result of this is that the awarding body could remove our sector-specific framework. If this happens, the industry will face a major issue because we fundamentally need the specialised training it delivers. We cannot rely on related qualifications to provide us with proficient staff, as they are far too broad to suit our sector. Saving the framework is therefore critical – but to do this, we need to increase apprentice numbers. It all points to the same thing: more employers creating places. But this won’t be a straightforward process. A good first step would be for our industry to look at how we can cut the cost of training. The development of e-learning models has been mooted as a solution that would benefit all concerned – awarding body, training providers and employers alike. But we also need firms to commit to allocating budget to training in their financial planning. This isn’t just altruistic, but a business necessity, because it’s only a matter of time before the economy settles and clients reappear. If we don’t make an investment by creating more apprenticeship places, we’ll never be able to capitalise on that demand.

Brian Song – IDIS Europe The requirement for IT and network skills continues to heap pressure on installers in terms of hiring skilled staff, retaining talent and training existing engineers. With the convergence conundrum, the industry often burdens the end user and the installer with huge IT projects and invites direct competition with IT integrators. However, perhaps as an industry we need to shift focus away from convergence and champion our existing and extremely valuable skill-set first – physical security. End users are purchasing physical security systems to mitigate physical security risk. This often gets confused with IT terminology while trying to solve a shrinkage problem or an upgrade to full HD surveillance. We believe the majority of customers want high performance, quality solutions that solve security issues both cost effectively and simply. While the need for IT skills will undoubtedly continue as security systems sit on networks and end users demand efficiencies through seamless security operations, yet customers engage installers for their security expertise as well as their systems integration knowledge. IT integrators may have a broader skill set in terms of network capability but little familiarity with physical security or risk, which is what customers are trying to address through their security systems. It is important installers leverage this knowledge and

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continue to develop security skills alongside IT skills in order to add expert value and remain trusted security partners. Attracting and retaining the best talent is crucial. Apprenticeship programs need to demonstrate a clear career path with tangible and valuable milestones in terms of education and qualifications. For installers in the UK, this could take the shape of City & Guilds recognised NVQs, collaborating with the Skills for Security Council and membership to industry institutes and associations to develop risk and security management skills as well as IT and engineering. Being a great place to work will ensure retention of talent. Often viewed as traditional, the security industry can certainly learn some lessons from IT players in terms of flexible working, leveraging new technology and participating in CSR programs that benefit both employees and the wider community. With “Generation Y” growing up in a digital age, apprenticeship schemes need to embrace modern working practices and cultures, leverage new communications platforms and demonstrate civicminded consciousness in order to attract the best talent. We also need to remind potential employees that the security industry is an exciting, diverse and

“Attracting apprentices to the security sector is a noble aim. But the reality is we need to have the places for them in the first instance”

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PANEL

(from previous page)

“The industry needs to provide greater access to training providers such as colleges and independent training establishments to facilitate the courses”

interesting place to work as demonstrated by all the crime and spy thrillers regularly breaking box office and bookshelf records!

Chris Carter Brennan – WebWayOne Our strategy has been to employ young people into jobs where they can immediately provide a benefit for the company and at the same time review their ability to grow their skills according to previous academic achievements and work experience. You don't need an apprenticeship scheme to hire young people and you need to be aware that salaries for an improving young employee grow rapidly. When a young person enters our company they often shine in areas we had not imagined. Although a few will benefit from additional academic training they can also excel through experience within the business. We have successfully managed and encouraged the careers of many young people who now hold senior roles in our company. You won't keep all of them all of the time, but if they have a good experience they may well come back as your company continues to grow. This is a perpetual process and one that needs to be embraced by all levels of management. Identifying the skills and motivation of young people can be very rewarding for all concerned. Our present and future success is built on the people we employ, and that certainly includes a fair proportion of young people with aspirations.

Martin Kane – SSAIB The security systems industry has approximately 300 apprentices undertaking apprenticeships and advanced apprenticeships year-onyear. Of course, this number is small in comparison to the systems industry as a whole and we need many more. To attract more apprentices to work in the systems industry we must make it more appealing, attractive and significantly more professional than we currently do. We require a route for an apprentice to achieve career progression. The industry needs to provide greater access to training providers such as colleges and independent training establishments to facilitate the courses. This would permit local access to companies, which would welcome the opportunity for employees to undertake an apprenticeship without the need to travel significant distances. This would be financially attractive to the business, not only in terms of saving travelling costs but also minimising time spent away from work. The industry could also attract apprentices by providing a structured distance learning route for individuals who are unable – or whose companies would not want them to attend – educational establishments on a regular basis. The industry should also consider being proactive

by targeting school job fairs for leavers, providing presentations and discussing the varied career opportunities the industry has to offer. This may attract potential students who wish to follow a vocational route, rather than an academic one. Many school leavers are now considering this because of the increase in higher education fees. Despite the industry currently having an apprenticeship route, more able apprentices would probably be attracted if professional institutions were involved in the design of the apprenticeships framework and mapped the qualifications to a professional route. This would enable apprentices to be registered with the Engineering Council, the UK regulatory body for the engineering profession, and gain professional registration as an EngTech, ICT Tech and possibly eventually IEng or CEng. Many companies recognise that having skilled people in a business is key to their success. By investing in an apprentice, a business is provided with a structured course which provides an employee with the skills, both theoretical and practical, to carry out their job role. This is significant because it will help employers cut costs by having employees able to do the job right first time, possibly win more business for the company, and ultimately increase profits for the organisation. With advancements in technology, IT, networking and IP, and the increasing move to systems integration in security, companies require individuals who understand the technology and can both programme and install it.

Jamie Wilson – Nice Systems The security industry needs to market itself better. It needs to been seen as a young person’s game and having a career path that begins with being an apprentice and can take them on an exciting and rewarding journey. We also need to appeal to this tech savvy generation by showing them the latest cutting-edge innovations that are being used today and what is coming in the future. Companies can benefit from a younger, enthusiastic attitude that is not cluttered by processes and technologies that have gone before. Security innovations are moving fast, especially in the field of IT convergence and bringing in the next generation who see no differentiation between IT and security can only be of benefit. A fresh pair of eyes that is new to the industry will also challenge the norm and given that many of the latest innovations in the realm of security are now finding opportunities outside of the control room, in areas such as safety, facilities and buildings management etc, they can offer a valuable contribution in to how these systems could be used both now and in the future.

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Project1_Layout 1 27/08/2013 16:56 Page 1

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EDIT panel reply sep13_000_PSI_aug13 28/08/2013 13:28 Page 1

PANEL EXTRA

FURTHER THOUGHTS... Our feature “Raising the Standard” in July covered some interesting points. Here is a further comment discussing Pan-European certification

“Inspectorates in the various EU countries would benefit greatly from a standardised scheme”

White Paper was announced at IFSEC this year outlining the changes that Euralarm felt needed to be implemented in order to enhance the innovative strength and global competitiveness of the security industry in Europe. The main thrust of the paper was a call for the development of mandatory cross-Europe standards. On this news, we asked our Panel: Do we need a legally binding pan-European certification scheme for electronic fire and security products and services instead of the nationalised, fragmented situation we have at the moment and furthermore, will this ever come to fruition? The range of responses appeared in our July edition. Here, Adrian Mealing of Texecom gives us his thoughts on the subject: The implementation of true legislated pan European standards for our industry will bring many benefits, not only to manufacturers but also all of the other stakeholders who have a genuine interest and requirement in quality and performance of the products that are installed. For manufacturers the benefit is very simple, as we live in a world where global trade is ever expanding, the ability to test and certify once, allowing trade of goods in 27 countries is obvious. Costs for the manufacturer are reduced, time to market is much quicker and management of stock and the manufacturing process is more efficient. As the EN standards currently run in parallel with IEC Global standards, the future benefits for adoption outside of the EU become more obvious. Many countries outside of the EU have already taken this approach, giving EU manufacturers greater scope to sell “standard” products to a much wider audience. For installation companies, knowledge that the equipment being used has been independently tested and certified gives a level of confidence that the performance of the equipment will meet their requirements. In the UK it is the installers duty for systems installed to the PD6662:2010 scheme to “prove” to their inspectorates that the equipment used meets the requirements of the scheme. I fail to see how installers can do this if there is no independent test and certificate to back up the manufacturers claim. Simply sticking a label on the box saying “conforms too” isn’t good enough is it? The proposed

implementation of the Services Directive across the EU will impact Installation Companies more than anyone else, a Pan European scheme for product testing and certification will make compliance with the Directive much simpler, if all products function basically in the same way and terminology is standardised, the Installers from across the EU will all be working from the same page. The insurance companies obviously have a vested interest in the performance of systems installed in properties. If the system fails their liability is exposed and they can suffer huge losses with little chance for recourse. Unfortunately Insurance companies are not as engaged as they used to be in the process of standards creation. This has meant in certain countries that very specific requirements are placed on manufacturers and installers for certain types of risk, this causes problems for all, it detracts from the ethos of the EN standards and leads to further fragmentation and increased costs. It is vital that Insurers engage with the process and get what they want, rather than what they do not. Inspectorates in the various EU countries would benefit greatly from a standardised scheme, as I alluded to earlier, how can any Inspection body know for sure that a product meets the requirements? Independent testing and certification is the only way to ensure that the product meets the requirements. There are many Test and Certification bodies across the EU, many of them able to offer services to manufacturers in ours and many other industries. It is bizarre however that even though the Labs are required to meet their own EN and ISO standards for testing and certification processes, some believe that they do it better than others!, A standard is either complied too or it is not. Interpretation of some of the requirements in certain standards seems to differ depending on where you take your products. This is most bizarre as many of the Standards working groups responsible for creating the standards are attended by the same organisations who then seem to be at odds with each other when it comes to implementation. So in my opinion the only way forward is a legislative approach, allowing this to continue as a country specific requirement or not will only mean the EN standards framework will fail. The voluntary approach will not work, as the local requirements will dictate different product variants and detraction from the requirements of the standards; this approach will not remove the current fragmentation seen across the EU, and in the end will not benefit any of the stakeholders, although some would like to think it will.

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ADOPTING POE

THE POPULARITY OF PoE Power over Ethernet (PoE) technology enables installers to use only one cable for both power supply and data transfer thus saving time and money. We look at the adoption of the technology t could be said that the current economic climate is leading more people to consider adopting PoE technology for their security upgrades as it offers power and cabling savings compared to traditional methods. When you consider what you can do with just one cable; audio, video, power and telemetry in just one line the benefits are clear. As a security systems installer you will know that in many cases, gone are the days when you would install a PTZ with one cable for the unit, one for the audio and one for the power because the cost implications of this, for both yourself and the end-user. For example, if you need to put four cables into an area it might take all day depending on the length of the run, so in total you could be looking at a few weeks to complete an installation, less time to install results in more chances to win an order due to the saved costs. With PoE you can bring that length of time down quite drastically as you only have one cable to run rather than four. This is a simpler solution, it is cheaper to buy the materials and only gives you one point of potential failure compared to a multi cabled application – which in itself is time saving as you know which cable it is that has failed. Furthermore, PoE is not only a CCTV solution it is a function of a range of products including access control systems and locking mechanisms so in new builds, in particular multi-tenanted apartment buildings it offers an easy solution for simplified power distribution and installation. We said that this applies in most installations as the big uptake of PoE is only happening with new installs. Again due to the financial climate end-users are holding on to the security systems they currently have, typically analogue. They do not need to be seen to be spending resources without a substantial ROI.

Guy Apple of NVT told us: “If the end-user did have a pressing need to adopt IP technology, megapixel for example, PoE would typically only come into play if there was no existing power supply at that new camera position. Otherwise, it would be a retrofit, i.e. remove the analogue camera, and power the new IP camera with the existing power supply cable that once powered the analogue camera position – therefore no need for PoE. We prefer to supply a range of IP transmission product that feature PoE as a standard function, because we feel it should be there for the customer if they need it and therefore have no need to buy different NVT products for PoE or non-PoE.” PoE is a great technology and there are a number of manufacturers that have spent a lot of R&D time and money to develop systems and bring them to market, but is it the ideal choice? Obviously installers and specifiers should be pushing the technology that best serves the customer’s needs and as we’ve outlined already,

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EDIT feature poe sep13_000_PSI_aug13 27/08/2013 23:01 Page 3

ADOPTING POE

(continued from previous page)

IP migration is not happening as quickly as many would like, so PoE take up is likely to see slow and steady growth

in order to benefit from PoE, analogue-centric customers are not going to request a complete refit to take advantage of it. Andrew Mulholland of D-Link recommends that installers should be pushing PoE to the IP market because even if an installation is not straightforward there are a number of different ways to achieve the desired result with switches, power injectors etc. “However, it is not always the ideal choice, for example if you have a PTZ in the middle of a motorway you’d need to run cable to it and power the camera separately,” he says. “I’d guess that 99% of the time PoE is the ideal choice, but there is the odd exception where you have a remote system that would need a separate power line with a UPS for back-up.” Indeed, there are always other ways to do things and with power supplies there are alternatives to PoE, such as power injectors, and various reasons for doing so. Reasons for using other systems could be cost-effectiveness or constraints due to a remote location so it may even be necessary to combine different methods to achieve the desired result. It should be remembered that PoE is an established standard in the industry while other upcoming technologies are not yet at the level that PoE is at in terms of meeting requirements. We know that there are a number of different methods that have come to the market for providing power to remote location CCTV such as solar panels and UPS systems running on alternatives to diesel such as methanol fuel cells. PoE is not the only solution, but it is a feature built into a lot of cameras.

Cable choice There is a rule of thumb when it comes to cabling and the choices you can make. A distributor will traditionally sell high-end and low-end cables so if, as an installer, you are up against five other guys for a contract you will install whatever cable you can to make the deal cost-effective for you. If you use cheap cable however there are pitfalls. Cheap cable cannot carry the signal for HD cameras because the signal is carried down the copper, not the dielectric, and as a result you’d be trying to run it in most cases down copper coated steel (as used in cheaper cable). With around 75% of the UK using cheap cable the transition is going to be difficult! When using cheap Cat5 cable you’ll invariably find that the twists are not long enough resulting in Grade B product costing around £20-£30 a box compared to £70 a box for good quality cable. Better quality cable will not only carry the HD signal but it tends to be more resistant to cracking and with cheaper cable there will be noise on the line. Therefore the rule is to stick to buying decent 38

cable – never buy cheap cable because if you do you’ll be creating so many problems for yourself down the line. Specifying cheaper cable just to win a contract is not a good economic decision. “The standard for IP based devices is the same for VoIP telephones, WLAN transmitters, security cameras,” says Guy Apple. “Pretty simple stuff really; installers just have to pay attention to the power requirements of the camera, calculate cable loss, then specify/install the PoE “Class” (Class 1-3) of PoE device that supplies adequate power. That calculation can be the tricky part for the novice.” To help with IP wire distance calculation, NVT has recently released a design tool, which by entering the required camera power, cable/transmission length and type, along with camera data rate, will display the maximum recommended distance. This tool is available on the NVT website. “PoE is a recently developed technology so some people may be put off by it and some believe that PoE has compatibility problems - not so,” says Guy. “If your device is compliant with IEEE 802.3af standard then compatibility between PoE equipment is assured. That is the beauty of standards. It is also a myth that PoE requires electrical knowledge. The PoE standard IEEE 802.3af is designed to ensure reliable operation in any configuration that would be possible with regular Ethernet. All the installer has to do is wire up the network as normal, and the equipment will take care of power delivery.” As mentioned distance is one of the main misunderstanding that exists surrounding PoE and power supply. Ethernet technology has a distance associated with it to be able to send a perfect signal. A lot of people in the security sector are of the opinion that you can only go 90m with a cable run. However if you have switches, an NVR and a camera you can go as far as you want. And note, it is often said that all switches that you use in a PoE system have to be PoE switches, which just isn’t the case. You would only require PoE switches at the camera end. While IP technology (be it cameras, card readers, locks etc.) continues to be adopted for new security installations, the take up of PoE will run alongside it. This IP migration is not happening as quickly as many would like (see “The great migrate debate” on page 21) so this is likely to see slow and steady growth, not an explosion of adoption as with DVRs over VCRs. The general health of the economy will also be a contributing factor in faster or slower growth; however properly installed PoE brings too many benefits for it not to grow in popularity, particularly in the face of the features of modern building management systems using the technology.

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Project1_Layout 1 29/08/2013 12:56 Page 1

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EDIT fire app sep13_PSI_sep13 28/08/2013 13:24 Page 2

FIRE APPLICATIONS

ASD SYSTEM PROTECTS MANUFACTURING PLANT Everbuild is a manufacturer of sealants, adhesives and building chemicals, operating out of a 250,000 square foot facility in Leeds. The nature of the business means that its manufacturing plant is home to several complex mixing areas involving dangerous and potentially explosive chemicals. The Everbuild warehouse had been fitted several years earlier with a Gent by Honeywell Vigilon panel that provided coverage for the building’s office areas. The management at Everbuild took the decision to upgrade the existing to one that would provide coverage for the entire site, including the main manufacturing and storage areas of the building. Gent by Honeywell worked alongside installer PowerPlus on the project. Dan Ascough, Area Sales Manager, Gent by Honeywell, explained: “There were a number of different sections requiring coverage, from the storage bay areas in Bay 1 to 4, to the mixing areas in Bay 5 and units A and B (external to the main warehouse). The mixing sections are intrinsically safe areas and it became apparent that the best FDA solution for this type of environment would be an ASD system, to provide the required sensitivity levels and identify the possibility of a fire in its very early stages.” Ascough continued: “The initial site survey showed the warehouse to be a clean environment but it soon transpired that during the mixing process the environment changed completely and became thick with dust. The chemical powder that was being used was releasing clouds of tiny particles into the air and

Council flats connected by RF West Lancashire Borough Council has installed Aico mains powered RadioLINK systems into its blocks of flats to allow for alarm interconnection between communal areas and individual apartments. The system works by allowing Aico smoke, heat and multi-sensor alarms to be wirelessly interconnected by radio frequency (RF) signals, rather than cabling. If one alarm on the system is triggered, RF signals cause every other alarm on that system to sound, providing an early warning to the building’s occupants. The standard way to do this has been to run cabling between the alarms and hard wire the 40

that was a critical issue that had to be addressed. It was a real challenge as in the intrinsically safe areas the fine particles of powder could potentially clog up the air holes in the aspirating units, reducing the air flow. Another possible problem was the likelihood of the tiny particles getting through to the filter and interfering with the detector.” The solution Gent designed was an ASD system integrated with a filter and in the mixing areas several blow out valves were proposed high pressure air hoses that connect to the pipes to blast any debris out of the holes. The ASD solution installed consists of 10 Gent ALL-SPEC2 systems. A single ALL-SPEC2 system is capable of replacing up to 64 pointtype smoke detectors and a fan means a pipe length of up to 560m can be achieved from each one, fulfilling EN 54-20 Class A to C requirements. The ASD systems works by taking air samples from the monitored area and analysing them for the presence of smoke particles. The active sampling technology enables the identification of a possible fire in its very earliest stages from just one gram of material combustion. Other key features include LOGIC.SENS fire pattern recognition to enable a high degree of false alarm immunity, as well as a smoke level display in bar graph form and a range of accessories approved to EN54-20. Ascough continued: “Installing an ASD system in a warehouse is a very common application, however, for this particular site it was more of a challenge as the environment completely changes when the mixing takes place. The air in the warehouse can be very harsh at times and this was important to fully understand so we could provide the right set up and pipework.” www.gent.co.uk

interconnection. RadioLINK from Aico uses a Radio Frequency (RF) signal instead, which can save time and disruption when installing systems in existing properties. 160RC Series mains powered Optical smoke alarms on RadioLINK bases have been fitted in the communal areas and multi sensor fire alarms, again on RadioLINK bases, inside the entrance of each flat. The alarms have been ‘House Coded’ together as one system. This means that even if there is another RadioLINK system next door, there will be no crosscommunication. www.aico.co.uk

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Project1_Layout 1 27/08/2013 16:52 Page 1

securing your future

Honeywell video solutions suit every size of business Whether you require a larger scale IP solution or a smaller analogue installation, we have developed products to suit every security need. Our IP solutions range offers unlimited possibilities with exceptional image quality, and seamless integration with our own and third party solutions. Our Performance Series range offers cost effective analogue and IP cameras and DVRs for every day applications, giving you the performance you need at the right price. So we offer you the ﬂexibility to choose IP or analogue and a simple path to transition from analogue to IP when the time is right. Trust Honeywell to secure your video needs now and into the future.

EDIT application sep13_000_PSI_sep13 27/08/2013 22:50 Page 1

APPLICATION

CRYSTAL PALACE FC UPGRADES SURVEILLANCE Y3K is helping to secure Selhurst Park, Crystal Palace Football Club’s ground in South London following involvement in a major upgrade of the club’s surveillance system. Paul Singh, managing Director of Y3K, commented on the club’s recent success, where he is also an associate director. “The club’s triumphant return to the Premier League has been achieved with some sound business decisions by the current owners and fantastic performances from the team,” said Paul Singh. “Being involved with Crystal Palace over the last few years has given me a great insight into achieving ambitious goals in a challenging environment – that day at Wembley was proof that anything is possible. ” Y3K, develops and markets products through three subsidiaries: IQCCTV, Smart Witness and Xvision. Earlier this year, it won the contract to upgrade the club’s surveillance system, using the following equipment: • Xvision IR speed domes, providing up to 100 metres of night vision capability in complete

Car dealerships benefit from intruder detection Xtralis has announced that German installer Secontec has selected and installed ADPRO FastTrace 2X and i-LIDS approved IntrusionTrace to protect Volkswagen and Audi dealership car lots. Several cameras are used for a variety of security applications connected to the FastTrace 2/2X with IntrusionTrace for primary detection. The system provides remote visual verification with bi-directional audio and appropriate alarm handling that secures car dealerships throughout Germany in cities such as Stuttgart, Frankfurt, Berlin, and Hamburg. The deployment of ADPRO reduced the insurance rates for the car dealerships and

darkness, 600TVL and a 27x optical zoom • 8 x 16 channel DVRs, capable of recording every camera in real-time (25fps) and at D1 resolution • 6 x HD LED Plasma 50” monitors, offering highdefinition images. Xvision cameras now help the club maintain security on match days and other functions held at the ground. The HD range is aimed at applications where coverage of large areas is needed and so is particularly well suited to stadia applications. Commenting on the installation, Kevin Corner, Crystal Palace’s Stadium Security Manager, said, “The system not only provides increased security for fans, but also enables the club to meet the very latest legal requirements by providing identification-level monitoring and recording of the entrances in high resolution and in real-time. Now the system is capable of monitoring the Palace car park, crowd and food and beverage facilities simultaneously, meaning that no more than two surveillance staff will be needed at one time, in any one area. Additionally, the equipment specified contributes towards Crystal Palace’s environmental efforts, especially the use of low power consumption LED monitors in the control room.” ultimately interrupted theft while still providing a welcoming experience for potential customers. Theft and vandalism at car dealerships is on the rise and as a result owners find it difficult to obtain insurance or experience extremely high insurance rates. “We delivered a successful solution to the Volkswagen and Audi dealerships that protected their assets and afforded them a major reduction in insurance rates,” commented Romuald Kowalik, CEO of Secontec. “This application is very challenging; as we needed a very sophisticated system to distinguish human intruders from environmental nuisances and animals but also to provide intelligent remote visualisation to determine if the intruder is a customer or a thief.”

www.psimagazine.co.uk

Project1_Layout 1 29/08/2013 12:59 Page 1

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EDIT application sep13_000_PSI_sep13 27/08/2013 22:50 Page 3

APPLICATION

FC Bayern Munich ground improves security The Allianz Arena is the home stadium for FC Bayern Munich and TSV 1860 Munich also play their home games and can accommodate over 71,000 spectators. In order to ensure the safety of fans and players the existing video surveillance system has been completely modernised. “The system for controlling individual PTZ cameras was technologically temperamental and the resolution achieved was no longer equal to current needs. It would not have been commercially viable to modernise or expand the existing system, so we set out to find a new system”, says Richard Ponteles, Team Leader Technical FM, Department Operations at the Allianz Arena München Stadion GmbH. The heart of the new video installation is the patented Dallmeier Panomera, a multifocal sensor system. Unlike conventional cameras, which rely on single lenses, the multifocal sensor system operates with multiple lenses, each with a different focal length. This new sensor concept makes it possible to provide surveillance over a vast area with the highest possible resolution from a single installation point. “Even more distant individuals or objects are captured with the same quality resolution as those in the image foreground”, explains Roland Meier, Head of Panomera at Dallmeier. Whereas PTZ cameras only ever record the zone that is currently being viewed live, which means that the success of searches depends crucially on the respective operators, with Panomera the entire image – that is to say the entire area under surveillance – is recorded continuously and at maximum resolution. This means that no details are lost, and a wide range of analysis and evaluation options are made possible. The responsible staff members at the Allianz Arena were particularly concerned to provide security in the spectators’ areas in the North and South ends. So the Panomera systems were mounted at a height: three cascaded Panomeras behind the scoreboard cover the upper tier of the North stand, several more Panomeras on the lighting gantries are trained on the lower tiers of the North and South ends. In all, about 100 cameras are used to oversee the entire stadium area including the stands, the inner building, entrances and exits, and even the car parks. In the course of the modernisation, depending on their condition the existing cameras were either replaced with Dallmeier dome cameras or box cameras with integrated infrared illumination, or were incorporated in the new system. “Previously, we worked with two management systems in order to be able to operate the cameras from the various manufacturers. But these have now been replaced with a single system from Dallmeier, the SeMSy Management System: the legacy cameras from multiple manufacturers, the Dallmeier HD cameras and the Panomera cameras can all be controlled and analysed very simply with one management system”, recounts Richard Ponteles. Four workstations, all equipped with the SeMSy Management System and the Panomera Viewer, have been set up in the command centre for the police. Another three workstations are located in the Welcome Area West, the Stewards’ Office and the Engineering Room. This enables the security staff and stewards to be deployed optimally in the stadium during matches, and even areas such as the stairwells or lifts can be overseen reliably. In addition, all status reports from the PGuard advance analysis software are routed to the workstation in the Engineering Room, so the staff there is informed automatically if a fan or a camera malfunctions for example. Several DMX 1600 Smatrix were installed for the recordings from the legacy cameras, the Panomera systems are stored on IPS 2400 Smavia. The IPS 2400 is an integrated storage system with high recording speed.

Guided busway installs help points Commend UK has been chosen by the Cambridge Guided Busway to provide multiple Help Points that will offer passengers direct access to operator assistance. The Busway provides frequent bus services between Huntingdon, St Ives and Cambridge, and has seen passenger numbers reach four million since its launch in August. This success is expected to continue as new stops are introduced and as a consequence of 5,000 new homes being built in Cambridge. The routes require Help Points for passengers to be able to report any emergencies and incidents, and act as a deterrent for antisocial behaviour. Commend UK Series 700 Help Points have been installed at 24 locations along the Busway routes. Each Help Point is connected to a CCTV camera that is activated when the Help Point button is pressed. The cameras are monitored by one of the three control centres, so that the operators can see who is calling for help and give support, assistance and protection to the passengers as required. This system has helped to manage incidents and another attributed benefit is that to date there have been no acts of vandalism on any of the Busway Help Points. Within the control room itself, Commend UK 2Wire DSP-Intercom Stations are utilised by operators with functions allowing for simple call forwarding, message management and the setting of reminders and alarms. As with the Help Point, the 16kHz speech quality allows clear communication even from a distance of up to seven metres. For periods when only one operator is working at a control room, handsets can be used for instant communication between the three control rooms and even for operators to connect to another control station, should they need to hear what is happening.

www.psimagazine.co.uk Bayern Munich image: Dreamstime

Project1_Layout 1 27/08/2013 16:51 Page 1

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EDIT focus pir sep13_PSI_sep13 28/08/2013 13:49 Page 2

FOCUS: PIR

Detector aids visual verification Risco Group’s Agility 3 security system offers benefits such as visual verification and a smartphone application using the eyeWAVE wireless PIR camera. The visual verification capability enabled through Agility™ 3’s connection to the Risco Cloud server, allows users, both home owners and monitoring stations, to view real-time images of the property taken in the event of an alarm by the eyeWAVE PIR camera detector. Through this added benefit users can determine if there has been an intrusion or a false alarm, saving valuable time and resources. The eyeWAVE is a wireless battery powered PIR detector that includes an integrated camera for visual verification and is compatible with the Agility 3 security system. Upon an intrusion event, or by homeowner demand, the camera captures and transmits a sequence of images to the control panel that is then transmitted via GPRS or IP communication to a remote server or to the central monitoring station software. The images are sent to the homeowner who can view them on a Smartphone using the iRISCO App and/or on the web. www.riscogroup.com

PIRs complete detector evolution Optex has launched two new indoor sensors to complete an evolutionary tree and complement the entry level Saver Grade 2 PIR detector that launched in September 2012 aimed at installers with smaller budgets. The RXC-ST and DT are described as the next generation sensors of the wellestablished RX-40 family. The RXC-ST will offer installers the combined technology from three devices, the RX-40QZ, RX40PT and the CX502. For the more challenging environments and for confirmed alarm applications Optex is also releasing the RXCDT combined PIR and Microwave (MW) detector. The RXC-DT adds microwave technology to the PIR device to complete a family of three detection devices suitable for the residential, commercial and industrial markets. www.optex-europe.com

Back to back bracket announced Luminite Electronics now provides a bracket for mounting two Genesis 2 wireless PIR detectors back to back. By using two LG2WP6004 detectors, each with a 60m detection range, the new bracket is said to enable accurate “curtain” detection spans of up to 120m. Graham Creek, MD at Luminite, explains: “The 60m x 4m Genesis 2 PIRs provide detection at up to 60m, even when facing directly into the sun. Mounting two G2s back to back means the curtain coverage can easily reach 120m.” The PIRs are available in wired or wireless variants, for installation flexibility. The wireless communication range is typically 1km, essential for industrial areas and large expanses of open ground. www.luminite.co.uk

PIR with minimum false alarms The Tower-20AM PG2 from Visonic is a wireless outdoor PIR mirror detector which is reported to address property owners’ security needs for accurate intruder detection with minimum false alarms. The unit features several technologies to overcome outdoor challenges such as rain, direct sunlight, animals, changes of light levels and more. Visonic’s Octa-Quad technology, which uses eight PIR sensors, each acting as a Quad detector, enables the Tower-20AM PG2 to determine whether an alarm is justified. A robust housing and patented anti-masking protection together provide resistance to vandalism and masking. www.visonic.com

www.psimagazine.co.uk

Project1__BM_Sept13 12/08/2013 11:44 Page 1

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EDIT focus pir sep13_PSI_sep13 29/08/2013 13:01 Page 4

FOCUS: PIR

Design hides angle of detection For demanding site security applications, the latest IP65-rated outdoor motion detector from Aritech incorporates two independent passive infrared (PIR) sensors reportedly making it ideal for accurate pre-alarm detection of intruders. Both sensors built into the TX-2810-03 must be triggered for the device to indicate a pre-alarm condition. The detector uses quad pyro technology and its design gives no visible indication of the orientation of the detector head. “This new Aritech outdoor motion sensor is designed for all exterior locations and includes a number of features for easier installation,” says Mark Staples, UTC Fire and Security’s Pre-Sales Manager. “For example it features programmable options including variable pulse count and a choice of three detection ranges (10m, 20m and 30m) and the detection pattern can be aimed more accurately and quickly thanks to the dualaxis tilt sensor allowing up to 180° of pan and 90° of tilt.” www.utcfssecurityproducts.co.uk

Designed for optimum performance Texecom’s Premier Compact detectors are designed to provide optimum performance levels in any type of residential environment. A variety of detection technologies ensure there is a Premier Compact model to overcome even the most challenging installation. The range includes: Premier Compact IR - a dual element PIR designed for typical residential installation environments; Premier Compact XT – a digital PIR with advanced signal processing and digital temperature compensation for performance in hotter conditions; Premier Compact QD – a digital quad element PIR with digital temperature compensation and genuine quad element detection; and the Premier Compact PW – a digital petimmune PIR featuring holographic optical technology and digital detection offering up to 35Kgs animal immunity without compromising intrusion detection. www.texe.com

One PIR for all applications The XCEL series of PIRs from Scantronic offers a common appearance with a housing for wired and wireless standard and pet tolerant PIRs. The XcelR and xcelRPT take two standard AA batteries available and boast an increased battery life increased over the 713/714 from 24 months to 36 months. With a 50% improved radio range over the 713 and 714, consistency of coverage is considerably improved due to the new design of spherical lens, five layers of beams and dual element sensor. The xcelRPT responds twice as quickly as the 713 whilst maintaining pet tolerance up to 25Kg so installers need carry just one detector for all installations – the system is compatible with all current Scantronic and Menvier alarm panels. www.coopersecurity.co.uk

Wired and wireless range keeps growing The KX range of detectors from Pyronix includes a variety of PIR and Dual Technology detectors, in wired and wireless variants, to suit Grade 2 and Grade 3 installations. Both the wired and wireless range, consisting of seven different wired detectors and four different wireless detectors, is still expanding. Released recently, the KX10DTP 10m dual technology pet immune detector, which incorporates a new pet mask in the lens, along with PIR and microwave technology, was the latest edition to the wired range of detectors. 2013 has also seen the launch of two new Enforcer wireless detectors, the KX15DC-WE 15m digital curtain detector, and the KX25LR-WE 25m long range detector. Later this year there will be another wireless dual tech detector released. www.pyronix.com

www.psimagazine.co.uk

Project1_Layout 1 29/08/2013 13:05 Page 1

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EDIT update sep13_PSI_sep13 28/08/2013 13:50 Page 3

UPDATE

Analogue CCTV range for simplicity Xeno, the entry-level CCTV range from Norbain, has launched a range of analogue products designed to offer simplicity to the installer and the end user. The range is listed as being ideally suited to smaller installations. The range includes DVRs, IR bullet cameras, internal domes, external domes, box cameras, monitors and associated accessories. Mark Pritchard, Divisional Director, comments: “The new Xeno range has now been completely redesigned and is ideal for the needs of the cost-conscious market.” www.xeno-cctv.com

Fibre optic detection kit launched Optex Europe has launched Redfiber, a new fibre optic fence perimeter detection kit that has been designed to meet the needs of smaller perimeters and smaller budgets but without sacrificing quality and performance. The Redfiber kits have been tailored to protect a fenced perimeter made of two zones, measuring up to 100m each (RFB-100) or 200m each (RFB-200), each zone with its own alarm output. The kits provide the essentials needed for fence security and include the fibre optic detection cable in conduit, stainless steel wire ties to attach it to the fence, and the two zone alarm processing unit (APU). For each package, there is the option to have the standard APU or the POE compliant version which uses the Redwall event code for the alarm that is integrated with VMS providers, Milestone and Genetec. Redfiber is also designed to provide all the key elements of the fibre optic fence protection and includes the tuning software to be able to complete the installation process. Weather proof housing, additional wire ties and installation and repair kits can be purchased separately. www.optex-europe.com

www.psimagazine.co.uk

Connections

Hello again

Since our incorporation approximately 30 years ago, we have seen enormous changes to the way a monitoring centre provides service to installers and their clients. Back then although the false alarm rate was in excess of 3 false alarms per system per year, all were signalled via digital communicator and the typical signals were Pin 2 PA, Pin 3 Intruder, Low battery and very rarely set / unset, all on slow or fast format transmission Move forward 30 years and the signals emanating from a basic intruder alarm system installed to European standards with dual path signalling is phenomenal! As we see the deployment of IP signalling the requirement for completely diverse routing via separate centres geographically opposed to provide high integrity continuity of service becomes more and more paramount. With this volume of data activity centres (although they have to have a means) cannot run manually due to telephone switch network failure or local computer failures We now have a very high percentage of set / unset, mains fail, zone omit, unconfirmed PA, confirmed PA, unconfirmed intruder, confirmed intruder, single path failure, dual path failure, network polling failure, network low, router failure, software failure, smoke detectors, but to name a few, mostly using extended format such as SIA or Contact ID therefore transmitting the alarm event by panel zone, tonnes more data!. Additionally, it’s not uncommon to be monitoring fridges or IP devices for functionality or connectivity as well as visual or audio confirmation. Due to the complexity of signalling requirements the application processes are more involved, multiple application forms for equipment has to be ordered, databases need to be regularly maintained for URN status and key holders and all these additional signals emanating from each system all require notifying to the installer. Also due to the Fire Reform Act, remote monitoring of fire systems is more prevalent which requires the client to test once a week, therefore telephone calls into the monitoring centre are no longer just trade calls from installers wanting to test and commission, but mostly from client tests. So the activity in a monitoring centres front and back offices has increased 100 fold compared to 30 years ago. Although technology in the form of computerisation for handling and processing all this data has also improved 100 fold, the centre still relies on live ware - “humans”, to answer the increased volume of phone calls and process all the applications and equipment orders. Automating low priority and technical alarms so there is no operator intervention whilst still reporting that the event has occurred is essential, as is the remote support packages that deliver the false alarm analysis to the installers CASH, Win Sims or Alarm Master Databases. Online and automated test facilities for installers and clients alike for routine testing with automated response upon successful receipt, all keep costs down enabling the monitoring centre to provide an efficient service at a price the trade wants to pay. Online ordering and applications, automated E-billing with online payment facilities, E-flyers and E Communication, all of these facilities enable a centre to maintain their current internal infrastructure costs as well as the relationship management externally. Working smarter in a constantly evolving marketplace by reinvesting in the business is something we have always done and will continue to do over the next 30 years Bye for now

Project1_Layout 1 01/08/2013 12:11 Page 1

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EDIT update sep13_PSI_sep13 29/08/2013 13:16 Page 4

UPDATE

Fire protection systems now in the UK Panasonic fire protection systems are now available in the UK. Incorporating over 30 years of experience in fire alarm technology and designed to accommodate both large and stand-alone system requirements, the singleloop unit and four-loop units are analogue addressable fire alarm systems which can also be used with addressable detectors, inputs and outputs as well as with conventional detectors. Both systems fulfil the EN54 standards: EN54 part 2 (Control and indicating equipment) and En54 part 4 (Power supply). Extra components may be incorporated within the systems including Fire Brigade Panels and other display units, which may be connected to each control. The fire alarm systems have also been integrated with the WV-ASC970 virtual matrix so that fire detection and cameras can interact. The two systems are connected via TCP/IP using the web-server module. business.panasonic.co.uk

New appliance for analysis and recording With the DVS 2500 Dallmeier has launched a new appliance for the analysis and recording of up to 24 IP-based channels. The DVS 2500 is a SEDOR appliance for the analysis of up to 24 video streams. Whether it’s the automatic alarm registering unauthorised access, the protection of artwork or people counting, the DVS 2500 is described as the ideal solution for a variety of applications. For the recording of the video streams the software SMAVIA Recording Server is already integrated. With the SMAVIA Viewing Client software provided the recordings can be viewed and evaluated conveniently via Ethernet. SEDOR stands for “Self-Learning Event Detector” meaning that the user does not have to make any elaborate settings. The video analysis system provides analytical results from image analysis algorithms and the constant adjustment of the system parameters to the current surrounding conditions (autoadaptation). In combination with the different analysis applications it can serve a variety of surveillance and counting purposes. www.dallmeier.com

Southern Monitoring 0844 871 2223 and Northern Monitoring 0844 871 2224 BT BT Redcare Redcare CSL CSL DualCom DualCom EMIZON EMiZON ArchAngelPassivSystems Loneworker RISCO RISCO Group Group RSI RSIVideo Video Technologies Technologies WebWayOne WebWayOne

Trust the Largest Independent Supplier of Monitoring Services in the UK

EDIT off the wall sep13_PSI_sep13 28/08/2013 13:27 Page 2

OFF THE WALL

CAUGHT ON CAMERA Supermarket sweeper The weekly shop can be quite boring however not for this lady who appears to show the type of ball skills that some Premier League footballers would be proud of. After a few keepy-uppies the shopper effortlessly nods the ‘cabbage’ into her basket before moving on to another aisle, presumably to the fruit section to perform a few banana kicks. www.youtube.com/watch?v=aUzXWDBFzOc

Man goes jackpotty This footage shows the moment a frustrated gambler returns to an Italian bar with an axe and smashes up seven fruit machines after losing £4,313 on the games. Once he had destroyed the machines, he calmly walked out of the bar and waits for the police to arrive and arrest him. The owner of the bar, who declined to be named, said: “He comes in here all the time to play the machines. He’s had some wins but he spends a lot of money.” www.youtube.com/watch?v=BOYwFAdsl50

Bear-faced cheek In a video that featured on many television news programmes across the world this month, a foraging black bear was caught on CCTV dragging away a bin full of old food from behind a restaurant in Colorado Springs. The restaurant is now working on measures to deter the bear from another food heist. What would Goldilocks have made of this lightfingered approach? www.youtube.com/watch?v=T6dY7HL_09s

As we all know, CCTV has a real value in the fight against crime, however once in a while it captures the public doing something that is perhaps not altogether sensible or it catches a real one-off moment. Here we look at a look at CCTV clips from around the world… Phantom footage? Video showing products from a Whitstable shop levitating before crashing to the ground has sparked stories of a ghost wandering the aisles. Shopkeeper Michelle Newbold said she is baffled after CCTV from the Whitstable Nutrition Centre captured two boxes of tea bags hover off the shelves while a customer browses unaware. Michelle said the footage has not changed her sceptical views on the paranormal - although she admits she has no idea how to explain it. www.youtube.com/watch?v=IHfFAymwT-U

Water load of nonsense In another spooky-style story, this footage has been all over the Internet and news channels this month as it reportedly shows aliens hanging around a swimming pool in Florida. What’s immediately plain to see however is that it is simply water droplets on the camera causing the effects. It’s amazing to see so many people and media reporters getting excited about nothing. Unsurprisingly, UFO investigators at MUFON concluded that the images were indeed caused by rainwater. www.youtube.com/watch?v=RIsanHSS_FM

www.psimagazine.co.uk

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Aberford Road, Leeds, LS15 4EF Tel: 01132 813511 E: richard.samwell@absoluteaccess.co.uk www.absoluteaccess.co.uk Access Control, Automatic Gates, Barriers, Blockers, CCTV

ACCESS CONTROL – BIOMETRICS, BARRIERS, CCTV, TURNSTILES

ACCESS CONTROL – MANUFACTURER

UKB INTERNATIONAL LTD

ROSSLARE SECURITY PRODUCTS

Planet Place, Newcastle upon Tyne Tyne and Wear NE12 6RD Tel: 0845 643 2122 Email: sales@ukbinternational.com Web: www.ukbinternational.com

Rosslare Security Products manufactures the Security Industry’s largest and most versatile range of Proximity and Smart Card readers.

Bletchley Park, Milton Keynes, MK3 6EB Tel: 01908-363467 Email: sales.uk@rosslaresecurity.com www.rosslaresecurity.com ISO 9001 and ISO 14001 Certification

www.insight-direct.co.uk Tel: +44 (0)1273 475500

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BUSINESS CONTINUITY

BUSINESS CONTINUITY SOFTWARE & CONSULTANCY

CONTINUITY2 E232 Edinburgh House Righead Gate Glasgow G74 1LS Tel: +44 (0) 845 09 444 02 Fax : +44 (0) 845 09 444 03 info@continuity2.com

CCTV

G-TEC Gtec House, 35-37 Whitton Dene Hounslow, Middlesex TW3 2JN Tel: 0208 898 9500 www.gtecsecurity.co.uk sales@gtecsecurity.co.uk

CCTV

PECAN

BUSINESS CONTINUITY MANAGEMENT

CONTINUITY FORUM Creating Continuity ....... Building Resilience A not-for-profit organisation providing help and support Tel: +44(0)208 993 1599 Fax: +44(0)1886 833845 Email: membership@continuityforum.org Web: www.continuityforum.org

PHYSICAL IT SECURITY

Stortech Elec, Unit 2 spire green Centre Pinnacles West, Harlow, Essex CM19 5TS Tel 01279 419913 Fx 01279 419925 www.pecancctv.co.uk email sales@stortech.co.uk

CCTV / ACCESS CONTROL

GENIE CCTV LTD CCTV HOUSE, CITY PARK, WATCHMEAD, WELWYN GARDEN CITY, HERTFORDSHIRE, AL7 1LT TEL: 01707 330541, FAX: 01707 330543 EMAIL: sales@geniecctv.com www.geniecctv.com / www.genieaccess.com

RITTAL LTD CCTV/IP SOLUTIONS

Tel: 020 8344 4716 Email: information@rittal.co.uk www.rittal.co.uk

DALLMEIER UK LTD 3 Beaufort Trade Park, Pucklechurch, Bristol BS16 9QH Tel: +44 (0) 117 303 9 303 Fax: +44 (0) 117 303 9 302 Email: dallmeieruk@dallmeier.com

BUSINESS CONTINUITY 4 Scotia Close Brackmills Northampton NN4 7HR 01604 769222 www.bcontinuity.com

CCTV AND IP SECURITY SOLUTIONS

JVC PROFESSIONAL EUROPE LTD. 12 Priestley Way London NW2 7BA T: +44 (0)20 8208 6205 www.jvcpro.co.uk

BUSINESS SALES

CCTV LENSES

PENTAX RICOH IMAGING UK LTD. BUSINESS SALES Caroline Exley FCA 01925 756970 info@abalymm.com www.abalymm.com



ABA Lymm

• • • •

Business acquisitions Disposals Valuations & advice Confidential

Specialist in buying and selling security businesses

Security Systems Division, Heron Drive, Langley, Slough SL3 8PN UK Office: +44-(0)1753-21 10 71 Sales: +44-(0)7973-154 430 Fax: +44-(0)1753-21 10 90 Email: ssd@pentax.co.uk Web: www.pentax-security.com

CCTV & IP SECURITY SOLUTIONS

PANASONIC SYSTEM NETWORKS EUROPE

CCTV

Panasonic House, Willoughby Road Bracknell, Berkshire RG12 8FP Tel: 0844 8443888 Fax: 01344 853221 Email: system.solutions@eu.panasonic.com Web: www.panasonic.co.uk/cctv

MANUFACTURERS OF A COMPLETE RANGE OF INNOVATIVE INFRA RED AND WHITE LIGHT LED LIGHTING PRODUCTS FOR PROFESSIONAL APPLICATIONS INCLUDING CCTV SCENE ILLUMINATION, ARCHITECTURAL UP-LIGHTING AND COVERT SECURITY.

COMMUNICATIONS & TRANSMISSION EQUIPMENT

ADVANCED LED TECHNOLOGY LTD

KBC NETWORKS LTD.

Sales: +44 (0) 1706 363 998 Technical: +44 (0) 191 270 5148 Email: info@advanced-led-technology.com www.advanced-led-technology.com

Barham Court, Teston, Maidstone, Kent ME18 5BZ www.kbcnetworks.com Phone: 01622 618787 Fax: 020 7100 8147 Email: emeasales@kbcnetworks.com

CCTV POLES, COLUMNS, TOWERS AND MOUNTING PRODUCTS

DIGITAL IP CAMERAS

ALTRON COMMUNICATIONS EQUIPMENT LTD

SESYS LTD

Tower House, Parc Hendre, Capel Hendre, Carms. SA18 3SJ Tel: +44 (0) 1269 831431 Email: comms@altron.co.uk Web: www.altron.co.uk

Supplying digital IP camera for rapid deployment, remote site monitoring, fixed and short term installations. High resolution images available over mobile and wireless networks to any standard web browser.

1 Rotherbrook Court, Bedford Road, Petersfield, Hampshire, GU32 3QG Tel +44 (0) 1730 230530 Fax +44 (0) 1730 262333 Email: info@sesys.co.uk www.sesys.co.uk

www.insight-direct.co.uk Tel: +44 (0)1273 475500

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END TO END CCTV SOLUTIONS/RECORDERS, CAMERAS, NETWORK PRODUCTS

DEDICATED MICROS 1200 Daresbury Park, Daresbury, Warrington, WA4 4HS, UK Tel: +44 (0) 845 600 9500 Fax: +44 (0) 845 600 9504 Email: customerservices@dmicros.com www.dmicros.com

INFRA-RED AND WHITE-LIGHT CCTV LIGHTING AND ANPR

RAYTEC Unit 3 Wansbeck Business Park, Rotary Parkway, Ashington, Northumberland. NE638QW Tel: 01670 520 055 Email: sales@rayteccctv.com Web: www.rayteccctv.com

TRADE ONLY CCTV MANUFACTURER AND DISTRIBUTOR

COP SECURITY Leading European Supplier of CCTV equipment all backed up by an industry leading service and support package called Advantage Plus. COP Security, a division of Weststone Ltd, has been designing, manufacturing and distributing CCTV products for over 17 years. COP Security is the sole UK distributor for IRLAB products and the highly successful Inspire DVR range. More than just a distributor.

COP Security, Delph New Road, Dobcross, OL3 5BG Tel: +44 (0) 1457 874 999 Fax: +44 (0) 1457 829 201 sales@cop-eu.com www.cop-eu.com

DISTRIBUTOR

FASTFLEX 2A Woodham Lane, New Haw, Addlestone, Surrey, KT15 3NA Contact: Chris Hobbs on 0845 276 1111 sales@fastflex.co.uk www.fastflex.co.uk

CCTV SPECIALISTS

WHY MAYFLEX? ALL TOGETHER. PRODUCTS, PARTNERS, PEOPLE, SERVICE – MAYFLEX BRINGS IT ALL TOGETHER.

PLETTAC SECURITY LTD

MAYFLEX

Unit 39 Sir Frank Whittle Business Centre, Great Central Way, Rugby, Warwickshire CV21 3XH Tel: 0844 800 1725 Fax: 01788 544 549 Email: sales@plettac.co.uk www.plettac.co.uk

Excel House, Junction Six Industrial Park, Electric Avenue, Birmingham B6 7JJ

Tel: 0800 881 5199 Email: securitysales@mayflex.com Web: www.mayflex.com

CCTV & IP SOLUTIONS, POS & CASH REGISTER INTERFACE, EPOS FRAUD DETECTION

AMERICAN VIDEO EQUIPMENT Endeavour House, Coopers End Road, Stansted, Essex CM24 1SJ Tel : +44 (0)845 600 9323 Fax : +44 (0)845 600 9363 E-mail: avesales@ave-uk.com

CONTROL ROOM & MONITORING SERVICES ADVANCED MONITORING SERVICES

EUROTECH MONITORING SERVICES LTD.

Specialist in:- Outsourced Control Room Facilities • Lone Worker Monitoring • Vehicle Tracking • Message Handling • Help Desk Facilities • Keyholding/Alarm Response Tel: 0208 889 0475 Fax: 0208 889 6679 E-MAIL eurotech@eurotechmonitoring.com Web: www.eurotechmonitoring.com

EUROPE’S MOST SUCCESSFUL DISTRIBUTOR OF CCTV, IP VIDEO, ACCESS CONTROL AND INTRUDER DETECTION SOLUTIONS

NORBAIN SD LTD 210 Wharfedale Road, IQ Winnersh, Wokingham, Berkshire, RG41 5TP Tel: 0118 912 5000 Fax: 0118 912 5001 www.norbain.com Email: info@norbain.com

EMERGENCY PLANNING SYSTEMS THREAT ASSESSMENT, REGULATORY COMPLIANCE, EMERGENCY PLANNING

DISTRIBUTORS

G4S TECHNOLOGY – ONEFACILITY Integrating people, process and technology to enable organisations and the facilities they run to achieve regulatory compliance, mitigate risk and remain one step ahead.

01684 850977 onefacility@uk.g4s.com www.1f.com

EMPLOYMENT EMPLOYEE SCREENING SERVICES

THE SECURITY WATCHDOG Cross and Pillory House, Cross and Pillory Lane, Alton, Hampshire, GU34 1HL, United Kingdom www.securitywatchdog.org.uk Telephone: 01420593830

IDENTIFICATION ADI ARE A LEADING GLOBAL DISTRIBUTOR OF SECURITY PRODUCTS OFFERING COMPLETE SOLUTIONS FOR ANY INSTALLATION.

ADI GLOBAL DISTRIBUTION Chatsworth House, Hollins Brook Park, Roach Bank Road, Bury BL9 8RN Tel: 0161 767 2900 Fax: 0161 767 2909 Email: info@adiglobal.com

www.insight-direct.co.uk Tel: +44 (0)1273 475500

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POWER

COMPLETE SOLUTIONS FOR IDENTIFICATION

DATABAC GROUP LIMITED 1 The Ashway Centre, Elm Crescent, Kingston upon Thames, Surrey KT2 6HH Tel: +44 (0)20 8546 9826 Fax:+44 (0)20 8547 1026 enquiries@databac.com

INDUSTRY ORGANISATIONS TRADE ASSOCIATION FOR THE PRIVATE SECURITY INDUSTRY

BRITISH SECURITY INDUSTRY ASSOCIATION Tel: 0845 389 3889 Email: info@bsia.co.uk Website: www.bsia.co.uk

STANDBY POWER SPECIALISTS; UPS, GENERATORS, SERVICE & MAINTENANCE

DALE POWER SOLUTIONS LTD Salter Road, Eastfield Industrial Estate, Scarborough, North Yorkshire YO11 3DU United Kingdom Phone: +44 1723 583511 Fax: +44 1723 581231 www.dalepowersolutions.com

POWER SUPPLIES – DC SWITCH MODE AND AC

DYCON LTD Cwm Cynon Business Park, Mountain Ash, CF45 4ER Tel: 01443 471 060 Fax: 01443 479 374 Email: marketing@dyconsecurity.com www.dyconsecurity.com The Power to Control; the Power to Communicate

THE LEADING CERTIFICATION BODY FOR THE SECURITY INDUSTRY

SSAIB The Smoke Houses Cliffords Fort, North Shields, Tyne & Wear Tel: 0191 2963242 Web: www.ssaib.org

INTEGRATED SECURITY SOLUTIONS

STANDBY POWER

UPS SYSTEMS PLC Herongate, Hungerford, Berkshire RG17 0YU Tel: 01488 680500 sales@upssystems.co.uk www.upssystems.co.uk

UPS - UNINTERRUPTIBLE POWER SUPPLIES

ADEPT POWER SOLUTIONS LTD SECURITY PRODUCTS AND INTEGRATED SOLUTIONS

HONEYWELL SECURITY GROUP Honeywell Security Group provides innovative intrusion detection, video surveillance and access control products and solutions that monitor and protect millions of facilities, offices and homes worldwide. Honeywell integrates the latest in IP and digital technology with traditional analogue components enabling users to better control operational costs and maximise existing investments in security and surveillance equipment. Honeywell – your partner of choice in security. Tel: +44 (0) 844 8000 235 E-mail: securitysales@honeywell.com Web: www.honeywell.com/security/uk

INTEGRATED SECURITY SOLUTIONS

INNER RANGE EUROPE LTD Units 10 - 11, Theale Lakes Business Park, Moulden Way, Sulhampstead, Reading, Berkshire RG74GB, United Kingdom Tel: +44(0) 845 470 5000 Fax: +44(0) 845 470 5001 Email: ireurope@innerrange.co.uk www.innerrange.com

Unit 1 Viscount Court, South Way, Walworth Business Park Andover, Hants SP10 5NW Tel: 01264 351415 Fax: 01264 351217 Web: www.adeptpower.co.uk E-mail: sales@adeptpower.co.uk

UPS – UNINTERUPTIBLE POWER SUPPLY

RIELLO UPS LTD Unit 50, Clywedog Road North, Wrexham LL13 9XN Tel: 0800 269394 Fax: 01978 729 290 Email: sales@riello-ups.co.uk Web: www.riello-ups.co.uk

UPS - UNINTERRUPTIBLE POWER SUPPLIES

UNINTERRUPTIBLE POWER SUPPLIES LTD Woodgate, Bartley Wood Business Park Hook, Hampshire RG27 9XA Tel: 01256 386700 5152 e-mail: sales@upspower.co.uk www.upspower.co.uk

SECURITY

PERIMETER PROTECTION INFRARED DETECTION

CASH MANAGEMENT SOLUTIONS

GJD MANUFACTURING LTD

LOOMIS UK LIMITED

Unit 2 Birch Industrial Estate, Whittle Lane, Heywood, Lancashire, OL10 2SX Tel: + 44 (0) 1706 363998 Fax: + 44 (0) 1706 363991 Email: info@gjd.co.uk www.gjd.co.uk

1 Alder Court, Rennie Hogg Road, Nottingham, NG2 1RX T - 0845 309 6419 E - info@uk.loomis.com W - www.loomis.co.uk

PERIMETER PROTECTION

CASH & VALUABLES IN TRANSIT

GPS PERIMETER SYSTEMS LTD

CONTRACT SECURITY SERVICES LTD

14 Low Farm Place, Moulton Park Northampton, NN3 6HY UK Tel: +44(0)1604 648344 Fax: +44(0)1604 646097 E-mail: info@gpsperimeter.co.uk Web site: www.gpsperimeter.co.uk

Challenger House, 125 Gunnersbury Lane, London W3 8LH Tel: 020 8752 0160 Fax: 020 8992 9536 E: info@contractsecurity.co.uk E: sales@contractsecurity.co.uk Web: www.contractsecurity.co.uk

www.insight-direct.co.uk Tel: +44 (0)1273 475500

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CCTV

ONLINE SECURITY SUPERMARKET

INSIGHT SECURITY

EBUYELECTRICAL.COM

Unit 2, Cliffe Industrial Estate Lewes, East Sussex BN8 6JL Tel: 01273 475500 Email:info@insight-security.com www.insight-security.com

Lincoln House, Malcolm Street Derby DE23 8LT Tel: 0871 208 1187 www.ebuyelectrical.com

FENCING SPECIALISTS

INTRUDER ALARMS – DUAL SIGNALLING

J B CORRIE & CO LTD

WEBWAYONE LTD

Frenchmans Road Petersfield, Hampshire GU32 3AP Tel: 01730 237100 Fax: 01730 264915 email: fencing@jbcorrie.co.uk

11 Kingfisher Court, Hambridge Road, Newbury Berkshire, RG14 5SJ Tel: 01635 231500

INTRUSION DETECTION AND PERIMETER PROTECTION

LIFE SAFETY EQUIPMENT

OPTEX (EUROPE) LTD Redwall® infrared and laser detectors for CCTV applications and Fiber SenSys® fibre optic perimeter security solutions are owned by Optex. Platinum House, Unit 32B Clivemont Road, Cordwallis Industrial Estate, Maidenhead, Berkshire, SL6 7BZ Tel: +44 (0) 1628 631000 Fax: +44 (0) 1628 636311 Email: sales@optex-europe.com www.optex-europe.com

Email: sales@webwayone.co.uk www.webwayone.co.uk www.twitter.com/webwayoneltd www.linkedin.com/company/webwayone

C-TEC Challenge Way, Martland Park, Wigan WN5 OLD United Kingdom Tel: +44 (0) 1942 322744 Fax: +44 (0) 1942 829867 Website: http://www.c-tec.co.uk

INTERCOM SOLUTIONS – SECURITY & COMMUNICATION

PERIMETER SECURITY

COMMEND UK LTD

TAKEX EUROPE LTD

Commend House, Unit 20, M11 Business Link, Parsonage Lane, Stansted, Essex CM24 8GF Tel: 01279 872 020 Fax: 01279 814 735 E-mail: sales@commend.co.uk Web: www.commend.co.uk

Aviary Court, Wade Road, Basingstoke Hampshire RG24 8PE Tel: +44 (0) 1256 475555 Fax: +44 (0) 1256 466268 Email: sales@takexeurope.com Web: www.takexeurope.com

INTRUDER AND FIRE PRODUCTS

SECURITY EQUIPMENT

CQR SECURITY

PYRONIX LIMITED

125 Pasture road, Moreton, Wirral UK CH46 4 TH Tel: 0151 606 1000 Fax: 0151 606 1122 Email: andyw@cqr.co.uk www.cqr.co.uk

Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY. Tel: +44 (0) 1709 700 100 Fax: +44 (0) 1709 701 042 www.facebook.com/Pyronix www.linkedin.com/company/pyronix www.twitter.com/pyronix

SECURITY SYSTEMS

BOSCH SECURITY SYSTEMS LTD PO Box 750, Uxbridge, Middlesex UB9 5ZJ Tel: 01895 878088 Fax: 01895 878089 E-mail: uk.securitysystems@bosch.com Web: www.boschsecurity.co.uk

INTRUDER ALARMS – DUAL SIGNALLING

SECURITY EQUIPMENT

CSL DUALCOM LTD

CASTLE

Salamander Quay West, Park Lane Harefield , Middlesex UB9 6NZ T: +44 (0)1895 474 474 F: +44 (0)1895 474 440 www.csldual.com

Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY TEL +44 (0) 1709 700 100 FAX +44 (0) 1709 701 042

INTRUDER ALARMS AND INTEGRATED SOLUTIONS

VICON INDUSTRIES LTD.

RISCO GROUP Commerce House, Whitbrook Way, Stakehill Distribution Park, Middleton, Manchester, M24 2SS Tel: 0161 655 5500 Fax: 0161 655 5501 Email: sales@riscogroup.co.uk Web: www.riscogroup.co.uk

www.facebook.com/castlesecurity www.linkedin.com/company/castlesecurity

www.twitter.com/castlesecurity

Brunel Way Fareham Hampshire, PO15 5TX United Kingdom www.vicon.com

www.insight-direct.co.uk Tel: +44 (0)1273 475500

EDIT appoint sep13_000_PSI_sep13 27/08/2013 22:52 Page 2

APPOINTMENTS

Hannah Broadhurst Elmdene International, a subsidiary of Potter Electric Signal, has announced the appointment of Hannah Broadhurst as Business Development Manager to help drive forward the company’s growth plans. Hannah has spent eleven years in the security sector, with the last six focusing specifically on intruder products. Hannah joins Elmdene from distributor Norbain SD where, latterly, as Intruder Business Manager she was responsible for running Norbain’s Intruder Products Division. Hannah’s remit at Norbain included the management of Elmdene’s product portfolio, specifically PSUs (Power Supply Units), and promotion into the market. As an integral part of Elmdene’s senior management team reporting directly into the Managing Director, Hannah will be tasked with delivering the strategy required to expand Elmdene’s security and fire products business in new and existing markets across EMEA.

Ian Bird, Neil Eves & Shakila Hussain Hochiki Europe has welcomed three additions to its team recently. Firstly, Ian Bird is the new regional sales manager. With degrees in business and European finance and accounting, he also holds a Master of Business Administration (MBA) qualification, which he gained from De Montfort University in Leicester. The second new face is Neil Eves who is Hochiki Europe’s new systems manager. A qualified electrical engineer Neil joins from Chubb Fire & Security. Based at Hochiki Europe’s headquarters in Gillingham, Shakila Hussain will undertake the role of business development assistant and support employees working in the department. Entering the life safety industry represents a significant career change for Shakila, whose vocational background has been spent carrying out community, youth and social work.

APPOINTMENTS Terri Jones Skills for Security has announced the appointment of Terri Jones as its new Director General. Terri will provide strategic direction for the company, focusing on new business generation while assuming responsibility for the financial and commercial performance of the company. She will spend some time with Interim Chief Executive, Mike Britnell, before his departure from the business. Having previously held senior positions within relevant organisations including sector skills council, ProSkills, and the Learning and Skills Improvement Service, Terri’s expertise and successful track record will be particularly beneficial to Skills for Security as it enters a period of stability and growth. Current Interim Chief Executive, Mike Britnell, comments: “I am pleased to announce that we have recruited Terri Jones to the position of Director General, Skills for Security. Terri has an extensive background in Skills and Education services and the Board of Directors believes that she is ideally placed to lead Skills for Security in the next stage of its development.”

Michael Lee & Jason Wakefield TDSi has welcomed two new members of staff to its team with the appointment of new Technical Support Engineers Michael Lee and Jason Wakefield. Michael Lee (pictured) joined the security industry in 2005 with Siemens Building Technologies looking after major contracts in Central London, including Selfridges, Harrods, Ministry of Justice and Enfield Council. He became the lead integrated systems engineer in London in 2008 and developed expert knowledge in Siemens own and 3rd party access products including TDSi. Michael has taken on the role of Technical Support Engineer based at TDSi’s Poole headquarters. Before joining TDSi, Jason Wakefield was a National Technical Manager for Niscayah, implementing and overseeing a major high street bank’s Technical Support and design. Jason will be supporting TDSi’s Midlands and Northern sales teams and customers, providing localised technical support and customer training.

Samantha Cambrook & Ryan Kelly CSL DualCom sales team has expanded once again with Samantha Cambrook taking on a new challenge as Business Development Manager in facilities management and retail and continues as Sales Manager for Scotland and the North East. Samantha (pictured) will use her industry experience to educate end-users on the benefits of monitored signalling and support installers who have requested assistance with their FM and retail customers. In addition, CSL announced the appointment of Ryan Kelly as Sales Executive for Scotland and the North East. Samantha will work closely with Ryan over the coming months within the region to ensure a smooth customer transition. Ryan joins as the seventh graduate recruit in the business, having just been awarded a BA (Hons) in Business and Management from the University of Lincoln.