Culture in the workplace

dream A team?

The bonds that form between a salon team can be strong, and we should promote the fun and support they bring to employees, writes HELLEN WARD. t our recent annual company awards dinner, we were privileged to present two 25-year service awards and three A The joking, the ribbing, the fun and the games are a huge part of why people come to work. Changing paths I’ve always loved the classic film, ‘It’s A Wonderful Life’ and I’m fascinated by the concept of being able to look back at what life would be like if one individual had 20-year service awards to some failed to exist. How would your of our most valued team members. absence impact the people who’ve

It’s quite something to honour comfortable among their peers. crossed your path during your such loyalty. It’s a huge attraction, and I wonder life? It’s hugely mind-expanding to

We’ve always tried to create a whether salon owners who are losing ponder such an idea. family ethos within the company, valuable employees to the freelance In my small way, I think of the and with 18 people having achieved life are just not shouting loudly myriad people who’ve coupled more than two decades of service, enough about it. up, made lifelong friends and even and many more having reached Maybe it’s an age thing – I grew started families because they met 15 or 10 years, it occurred to up with Monty Python and the through the work environment me, while watching the lovely pioneers of alternative comedy, that I’ve been in part responsible interaction during the speeches we where sarcasm, irony and satire for creating. Isn’t it also a truism made about each team member were the norm. In these increasingly that people come together and (heckling, banter and taking-thepolitically correct times, there’s a stay together for a reason? Isn’t mickey), what a hugely contributing real danger of people feeling stifled that something to celebrate and factor the inter-staff relationship in their interactions with their cochampion? is in keeping people in their jobs workers by ensuring they always say So, bring on the banter, I say. for so long. the right thing. Our long-standing The joking, the ribbing, the fun and crew may not behave the same in the games are a huge part of why Feeling comfortable front of the younger team members, people come to work. Let’s not

We all know that the sector but when a group of people have stifle it completely. PB is under threat from selfbeen working together for decades, employment. But I think we forget there’s a spirit of togetherness akin just what a pull it is to be part of a team. I’m sure that as much as our to siblings. In fact, they fall out at times like siblings do. But, like most Hellen Ward is managing director of Richard Ward Hair & Metrospa in staff love working at the salon, they families, woe betide anyone else who London, one of the most don’t just stay because it’s wellrun. They stay because they love criticises their kin. Isn’t that a crucial part of the wonderful glue that holds profitable independent salons in the UK. laurenleigh.gibson@gmail.com their colleagues and enjoy feeling us all together?

NuSkinnovation offers prime aesthetics franchise opportunity

The NUSKINNOVATION

AESTHETIC CLINIC brand is offering franchise opportunities for those interested in opening up a high end aesthetics practice, with excellent potential for return on investment. N uSkinnovation PTY Ltd proudly owns first world technology systems. At NuSkinnovation, we pride ourselves on providing individualised, superior cosmetic services using only state of the art technologies.

Founded by Nicolene Pelster,

NuSkinnovation opened its first franchise in Nelspruit in August 2019, owned by Megan Wauts and Annalize van Asweging.

Pelster is currently assisting clients who are interested in opening franchises in Stellenbosch, Roodepoort and Pretoria North.

Providing some background on the NuSkinnovation brand, Pelster comments: “At the age of 42, after having been a house mom for 26 years, I went for my first IPL (Intense Pulsed Light) treatment on the same system I own today. I could not believe the amazing results and my dream profession was born that day. It took me three years to get the finances together and also to do all the studies and training necessary to be able to start my own clinic.

“In June 2016, I opened my clinic with one system (Candela Nordlys) at my house, and then in March 2017, I moved into premises in Centurion. By September that year, together

with my second system, the Fotona StarWalker, my first somatologist began working at the practice. Both of us went for training in Slovenia and in April 2019, my second somatologist joined us and also headed to Slovenia for training.”

Amazing growth

Pelster was inspired to franchise the NuSkinnovation brand because of the amazing growth of her clinic and the incredible treatment results. She continues: “I received a lot of enquiries and interest in my brand and so many people were inspired by my story. Therefore, I decided to register my brand as a franchise in January 2019.”

She notes that you can start the franchise with a single system only, or both systems, depending on the finances available.

“I sell a turnkey investment, meaning that you can literally walk in and start to operate, as I set the place up and provide full training to two people,” explains Pelster. “A franchise with two rooms, reception and the Ellipse Fotona Starwalker would cost you around R2.2 million, and with the Candela Nordlys also included, it would be R3.9 million. Detailed quotations and packages can be worked out on request.

“At the end of last year, we also invested in a VelaShape III system and upgraded the Ellipse system to medical grade. In addition, I have added a full time aesthetic doctor and physiotherapist to my clinic. We also have permanent make-up services on board. All this is beneficial for cross-referrals of patients and helps the practice owner to pay the rent.”

Benefits of being a franchisee

NuSkinnovation is positioned as a highly profitable, three-year return on investment business that has an established reputation and image, as well as proven management. The franchise offers the independence of small business ownership with the necessary support.

Pelster points out that buying into a franchise has a higher rate of success than starting up

your own business. In addition, it may be easier to secure finance for a franchise, and it might even cost less to buy a franchise than start your own business of the same type.

She says: “I can connect franchisees with companies that supply financing. We also fully train the franchisees to the point where they can run their businesses the way that I do, since I have the recipe that works and is successful. Because of this intensive training, you don’t necessarily need business experience to run a NuSkinnovation franchise.

“I can even turn a current beauty salon into an aesthetic franchise, if the owner feels their interest is moving in that direction. My franchise concept can also work if you are a doctor and want to offer aesthetic treatments.”

Treatments offered at NuSkinnovation

Photo Rejuvenation Hair Removal Leg Vessels Rosacea Telangiectasias Surgical Scars Acne Scarring Skin Texture Venous Lakes Onychomycosis (Nail Fungus) Poikiloderma of Civatte Port Wine Stains Warts Skin Resurfacing Striae (Stretch Marks) Melasma (Hyperpigmentation)

If you are interested in finding out more about the NuSkinnovation franchise, please contact 082 377 4436 or visit www.nuskinnovation.co.za. Check out our Facebook page for the latest news.

Tattoo Removal Age Spot Removal Solar Lentigo Spots Acne Vulgaris Facial Pores Wrinkle Reduction Velashape III (optional) Microdermabrasion (optional)