Property Management Booklet

Page 1



Paradise Point Office (07) 5501 4000 30 The Esplanade, Paradise Point

Hope Island Office (07) 5510 8353 1 Marina Quays Boulevard, Hope Island northgc.com.au


Why Vertullo Real Estate

Choosing the right property management can make a huge difference not only to your overall returns, but also to the enjoyment of your investment.

Over 40 years as the Northern Gold Coast's No.1 agency We understand that a residential rental property is a significant asset and that your principle objective is to maximise your return on investment, both in terms of rental income and capital appreciation. Realestate.com.au consistently ranks us as the Number 1 agent in the 4212 & 4216 postcodes in both the number of rental properties listed and number of properties actually rented. We take enormous care with tenant selection, conducting thorough reference and database checks.


Effective Marketing of Your Rental Property

For the following reasons we rent properties quickly, efficiently and at top market value without compromising your right to quality tenants:

Large client base established over 40 years Great Office Exposure as one of the most prominent and recognised Real Estate offices on the Coast Highly distinctive RENT property signboards We accompany all prospective tenants to your property and assess their suitability for your property. With social media and multiple website listings, maximum exposure for your property is assured.


Property Management Services

When you choose Professionals, you'll be joining thousands of happy property investors who have their biggest asset in safe hands.

We treat your investment as if it's our own! We provide the best service, a dedicated Property Manager with expert knowledge of the local area, purpose trained and fully conversant with relevant legislation to look after your property. Ingoing Condition Reports Arrears Control Payment of rates & insurance Maintenance Periodic Inspections Payments Rent Reviews Tax Time: Financial Year Reporting Rapport & Tenure


SANDY MORCOM NEW BUSINESS MANAGER

Having lived in the area for over 15 years, Sandy has an intimate knowledge of Paradise Point and surrounds and has an extensive portfolio of prestige property across Sovereign Islands, Paradise Point, Hope Island and Sanctuary Cove. Sandy doesn’t compromise on service and has glowing testimonials to support this. Her friendly and informative demeanour has seen her entrusted with repeat business, referrals from clients and recognition within the Professionals Real Estate Group. Whether you’re a first time property investor, overseas property owner, or just a time-poor landlord, Sandy removes the stress that can be associated with leasing your property. Your property will be in great hands with thorough vetting of potential tenants and years of incomparable experience. Touch base today for a realistic rental appraisal. Our track record is your guarantee!

We have had an incredible experience over the last year dealing with our property manager Sandy Morcom. Incredibly professional and efficient. Everything is handled for us. If there is any maintenance required with the property, or requests from the tenants, Sandy contacts me with all possible solutions and quotes, or in the case of an urgent matter, uses her initiative and gets the job done and updates me immediately. Property is always rented. Using the Professionals to manage our property has made owning our property a breeze. Everything is taken care of and no task is too big or too small. We cannot thank the Professionals team enough, and highly recommend them! We look forward to a continued partnership in the years to come. Alesya, Owner

We rented through Sandy at the professionals and always found her to be an absolute pleasure to deal with, always helpful and quick to take action if the property needed repairs. Thank you Sandy for being such a wonderful property manager. Bonnie, Tenant

I have been using the Professionals Paradise Point to manage various properties for several years. Our property manager is Sandy Morcom who would be one of the best managers I have encountered during my time as a landlord. Her efficiency and courteous manner when dealing with any issues is a credit to her professionalism. I know that should we be absent at any time Sandy is more than capable to make any necessary decisions on my behalf. Gail, Owner


OUR PROPERTY MANAGEMENT TEAM

ALISON FRAWLEY PROPERTY MANAGER

Alison started her career in real estate nearly 30 years ago. She quickly found a passion for residential property management, and has been a property manager for over 20 years. She consistently goes ‘above and beyond’ in every area of her job. Her countless positive reviews from landlords and tenants is testimony to this.

Alison performs her job to the highest level and we cannot praise her enough. Having multiple investment properties within the one complex and an ‘underperforming manager’ we found Alison after some research and it was “The Best Move” we ever made. She introduced herself to all the tenants and they had immediate confidence in her as we did. Her inspections and reports are first class as is her ability to find suitable tenants when necessary. Take the worry out of managing rentals by employing Alison you won’t regret it. Linda, Owner

BROOKE SCHMIDTKE PROPERTY MANAGER

Brooke has over 12 years of experience in Property Management and started working as a Property Manager for Professionals Vertullo Real Estate when she relocated to the Northern Gold Coast in 2010. Brooke understands what both landlords and tenants want and need in a Property Manager. She takes the role of managing someone’s property very seriously, and gets great satisfaction knowing that she has earned her landlords trust to look after and protect their investment.

Outstanding and professional service. All the staff we dealt with were fantastic with a special mention of our absolutely brilliant, professional, calm, highly organised and competent property manager, Brooke. I would highly recommend this company to anyone looking for property managers who know they are there to look after the interests of landlords while still being fair to tenants. Milada, Owner


AMY SHAW

THERESE COOPER

PROPERTY MANAGER

RECEPTIONIST | TRUST ACCOUNT MANAGER

With 5 years’ experience in the Real Estate Industry, Amy recently relocated back home to the Gold Coast after working as a FIFO Property Manager between Gold Coast and North Queensland. Growing up on the Gold Coast, Amy brings with her knowledge of the area and an understanding of the market.

Our experience with our property manager Amy has been an absolute pleasure. She has been presented with some challenging circumstances but dealt with them with utmost professionalism and politeness. Dale, Owner

Therese started her working career as a mortgage lender, then transitioned into real estate. Deciding to move to the Gold Coast with her family in 2006 and purchase a home in Coombabah, Therese started with the Professionals Paradise Point in 2012. Therese is our bubbly receptionist, greeting all our customers, while also managing the trust account.

They provide a Professional service when it comes to property management. Making sure property's are well maintained is an extremely time consuming and a huge task. I would definitely recommend this agency to any home owner or investor looking to lease their property. Luke, Owner


Our Fees

Our management fees are a flat rate charged only on rent collected and there are no hidden extras or surprises. Properties without a tenant attract no charges.

The below services are included at no extra cost. It is normal practice for other agents to charge for these services. Property listing on 7 websites

MANAGEMENT FEE 7.5% + GST LETTING FEE Equal to one week rent + GST

no charge

Negotiation / Renewal of lease no charge

Regular Routine Inspections no charge

Mediation / Tribunal Hearings no charge

Insurance claims lodged by agent no charge

Water meter reading (If applicable) no charge

Maintenance and repairs no charge


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.