Hotel & Resort Innovation Expo 2023 by Fortem International

TUESDAY 10AM - 4PM WEDNESDAY 10AM - 4PM IN PARTNERSHIP WITH HEADLINE PARTNER RUNNING ALONGSIDE HOSPITALITY POR TFOLIO AS PART OF 10 & 11 OCTOBER THE UK'S LEADING BUSINESS EVENT DEDICATED TO INNOVATING THE HOTEL SECTOR ENGAGE IN INDUSTRYCHANGING TOPICS DISCOVER THE FUTURE OF THE HOTEL INDUSTRY 100 SEMINARS 300 EXHIBITORS UNLIMITED NETWORKING OPPORTUNITIES 1-2-1 EXPERT ADVICE MAXIMIZE YOUR SALES SOURCE THE INNOVATIVE PRODUCTS TRANSFORMING HOTELS & RESORTS

Are you

ready

for the

5*

experience at the Hotel & Resort Innovation Expo?

The UK’s leading business event innovating the hotel sector is returning on the 10th & 11th of October and will transform the ExCeL London once again into the ultimate destination for any forwardthinking hotelier looking to capitalise on the latest innovations.

Thousands of industry professionals will be travelling to all gather under one roof and discuss the future of the hotels and resorts. This is the place to be to learn how to grow your revenue and make valuable business connections as the industry continues to grow. In fact, in 2022 the UK’s hotel industry brought in 16.42 billion pounds, up from 11.28 billion the previous year. With the demand getting bigger, it is important to get your name out there in the industry. We are proud to present you with the educational opportunities you need to succeed.

Boasting an amazing line-up of 200 key suppliers and 100 seminars for you to discover, as well as our incredible hand-picked list of keynote speakers of respected industry experts from all your favourite brands. They will be ready to educate you on the tricks that lead to endless business growth. Hear from the likes of Institute of Hospitality, Leven, Alexa Smart Properties and many more.

And it doesn’t end there – your free ticket also gives you access to 6 other industry leading events, forming The Hospitality B2B Portfolio, the biggest B2B event for the growth of the hospitality industry!

Welcome to Hotel & Resort Innovation Expo 2023.

CONTENTS 04 HIGHLIGHTS Take a glance of everything the show floor has to offer. 06 KEYNOTES Listen to the industry’s top tips from the most respected names in the industry. Discover who is speaking. 08 INDUSTRY INSIGHTS Learn the trends that are taking over the industry to better your business. Translate them into your everyday. 10 AWARDS Take a look at the best of the industry across our award nominations. 11 GREEN ROOM Where all our keynote speakers, judges, VIP’s and more will be found. Discover where to spot them. 12 SUSTAINABILITY TRAIL The businesses dedicated to the eco-innovation. Take a look at companies at the forefront of the sustainability movement. 15 PARTNERS & SPONSORS Find the organisations that have supported the show to make it possible. Meet the partners dedicated to helping the hotel industry. 16 INNOVATION SHOWCASE Exhibitors have been highlighted for their work in innovating the industry. Take a look. 22 EXHIBITORS Which exhibitors do you want to see? Take a look at our exhibitor listings and work out which ones are a perfect fit before the show! 3

HIGHLIGHTS

Take a peek at everything we have to offer you this year!

EXPERT SPEAKERS

We are proud to present our impressive list of industry experts speaking at our show! They are ready to teach you all their hottest top tips, tricks, and strategies for you to listen to and transform into your own business for unparalleled success!

INNOVATION AWARDS

We’re celebrating those who are putting innovation at the core of their business and transforming how we see the future of the industry!

Discover how to market your hotel in a way that will make you stand out from the crowd. Hear the tips and methods the biggest hotel chains and leaders used to keep them at the top.

INNOVATIVE EXHIBITORS

Discover and source the hottest and latest products in the industry, as our exhibitors present their cutting-edge products!

ENGAGEMENT SHOW OFFERS & PRODUCT LAUNCHES

Take advantage of exclusive discounts and deals from our exhibitors that you will only be able to get at the Hotel & Resort Innovation Expo! Be among the first to see the hottest and latest products and services being launched!

SPACE

We will show you how to maximise your space and create a cohesive design that flows from one room to another. There will be a range of furniture, fixtures, and equipment available on the show floor that you can use to create the perfect ambience for your hotel.

GUEST JOURNEY

Having a strong brand and taking your guests on a journey is paramount if you wish to stand out from the competition. Take away valuable businessbuilding resources to apply to your own guest journey by meeting with industry professionals and brands that are forged around strong histories and narratives.

TECHNOLOGY

Technology in the hotel sector is growing more than ever from contactless payments, technological keys, online check ins. See the exhibitors that have hopped on the trend to create the technologies that will transform your hotel!

COMMUNITY

Consider the mechanics behind your hotel’s seamless operations – housekeeping, concierge, catering, maintenance and more. Investigate how you can improve these departments, and more importantly, how to keep the valuable employees who contribute to your cohesive brand.

HI CONNECT EXPERIENCE

With thousands of industry professionals in attendance, the networking opportunities our show has to offer are uncomparable. Meet face to face with the business leaders you have been waiting to speak to, all under one roof!

Hearing, vision, touch, smell and taste, every sense matters when you are creating an exceptional guest experience. Hotel & Resort Innovation Expo will have examples of every ingredient you need to tailor an unforgettable stay, from the food and beverage department to ambient background music.

KEYNOTES

Hotel & Resort Innovation Expo is proud to present to you an incredible list of keynote speakers this year! Hear from your favourite brands as they share with you their top tips, tricks, and strategies so that you can soak up all the knowledge and utilise it in your own business.

Make sure to check out our agenda so that you do not miss out on the seminars that will transform your business!

Andrei Fomin

Banya No.1 - Bathhouse & Wellness Spa

Social Spa Trends and Time-honoured Wellness Traditions and Experience

ahead of the trend by embracing Age-old hydro-thermal therapies like hot bath, cold plunge, sauna and steam baths with guided rituals and social Rest & Relaxation space. I’d like to share our experience with creating social and urban bathing concept based on traditional Russian banya.

Wed 12:30 - 13:00

KEYNOTE THEATRE 3

Albert Creixell

Alexa Smart Properties/ Amazon

Alexa Smart Properties in the Hospitality sector.

Alexa Smart Properties brings Alexa experiences at scale, in properties like hotels and care homes using property managed Echo devices.

Wed 13:15 - 13:45

KEYNOTE THEATRE 3

Steven Foster & Michelle Daniel

Omni Facilities Management CEO and Omni Software Solution COO

How Innovations in Technology Are Defining the Future of Hotel Operations.

Hotels are experiencing an ever growing shortage and retention of experienced staff. The solution to this shortfall is using technology to assist in bridging what hotels offer to what they can provide in service, brand compliance, safety and career choices.

Wed 14:00 - 14:30

KEYNOTE THEATRE 3

Louise Bates

Tui Group

Innovating guest experience in leisure hotels

Strong recovery of leisure hotel market leading to increased competition. Guest experience is key to differentiation.

Tues 14:00 - 14.30

KEYNOTE THEATRE 3

INDUSTRY INSIGHTS

The hotel and resort industry is dynamic, constantly evolving to meet the changing preferences and desires of travellers. Staying attuned to these trends and offering exceptional guest experiences are keys to success in this sector.

PERSONALISED EXPERIENCES

Hotels are increasingly focusing on delivering personalised experiences for guests, tailoring services to individual preferences and needs.

SUSTAINABILITY AND GREEN PRACTICES

Many hotels are adopting eco-friendly initiatives, such as energy-efficient lighting, water conservation, and reduced single-use plastics, to attract environmentally conscious customers.

ADVENTURE AND WELLNESS RESORTS

Resorts are diversifying their offerings to cater to adventure seekers with activities like hiking, biking, and water sports, as well as those seeking relaxation through spa treatments and wellness programs.

CULINARY EXCELLENCE

High-quality dining experiences, including onsite restaurants led by renowned chefs or unique culinary concepts, are attracting food enthusiasts.

TECHNOLOGY INTEGRATION

From mobile check-ins to smart room controls, hotels are embracing technology to enhance guest convenience and streamline operations.

ALL-INCLUSIVE AND LUXURY

All-inclusive resorts continue to be popular, offering convenience and a wide range of amenities, while luxury resorts provide top-tier services and exclusive experiences.

DIGITAL DETOX

Some resorts are catering to customers seeking a break from technology by offering digital detox packages and promoting screen-free activities.

LOCAL IMMERSION

Hotels are offering experiences that connect guests with the local culture, including guided tours, workshops, and partnerships with local artisans.

AWARDS

Hotel Resort & Innovation Expo is more than excited to host this year’s innovation awards to our amazing exhibitors. We will be giving praise to the exhibitors who have been changing the future of the industry with their game-changing products and services!

Design Award

Recognising excellence in design, our award celebrates innovation, aesthetics, and functionality. Join us in honouring exceptional creativity shaping a visually captivating world.

Nominees

Galleria Ponte Veneto Ltd - N12

Amit Dixit Design | London - N17

Hotel Suppliers - M14

Sustainability Award

The winner of this award is the cream of the sustainability crop, demonstrating products and systems that promise to revolutionise hotel sustainability through incredible innovation, development and industry-shaking solutions.

Nominees

EVC - M51

Focus Net Zero - M32

Drinkable Air Technologies - K36

GREEN ROOM

Unwind in the Green Room

Sponsored by Access Hospitality, this is the ultimate hub for the industry's elite to give their thoughts throughout the day.

Access Hospitality is part of leading business software provider The Access Group. Providing fully connected, hospitality-focused software solutions that help business operators and owners deliver great guest experiences, increase profitability and run safe, compliant businesses with engaged teams that stay for longer.

With over 3600 customers, from high street restaurant brands to rural F&B independents, wet-led venues, hotels, and visitor attractions using over 13 cloud-based solutions tailormade for hospitality businesses, Access Hospitality embraces your business goals and connects them with evolving technology designed to serve today’s consumers.

Our keynote speakers, judges, VIPs, and more will share their industry insights and insights from the show. Stay tuned!

SUSTAINABILITY TRAIL

Sustainability has taken over the industry with good reason! It is more significant than ever to have sustainability incorporated into your business as the universe needs it. Not only that, but customers are looking for sustainable products more than ever!

The Sustainability Trail will see the sector’s most inspiring suppliers showcase their industry-altering solutions at the cutting-edge of ecoinnovation within the café industry. Be transported around the show floor by following this designated trail for you to meet the products and services that are at the forefront of the sustainability movement.

JUST EAT MY EMISSIONS BOTTLEPROOF COCKTAILS

S50 & P20 S70 E32

My Emissions makes it easy to understand, reduce and communicate the carbon footprint of food products and meals. They measure and simply break down the carbon footprint of food across farming, processing, packaging and transport in the My Emissions Platform.

IT’S A WRAP BLUE YELLOW BIOPAK

It’s a Wrap branded greaseproof paper is an essential marketing tool for the food industry. Helping to present your food at its very best, our custom printed greaseproof papers aid to increase brand awareness and improve perceived sales values. Offering low minimum orders and fast delivery!

blueyellow exist to enable sustainability. We are born from hospitality and utilise our decades of industry experience to bridge the gap between intention and action. If you want to embed sustainability throughout your business, come and speak with us at stand R62.

R40 R62 D60

We provide sustainable packaging that puts the planet first. Our product range is predominantly made from renewable materials and are certified compostable. Providing cocktails exclusively to the on-trade since 2016. World’s first cocktail company to offer sustainable PAPER BOTTLES (6 x lower carbon footprint than glass). Largest range in the UK (30 cocktails and 0% cocktails) - Uk’s most award-winning pre-mixed cocktail company.

Focus Net Zero presents The Hotel Energy Project: How the hotel industry can unlock the true value of EV charging. By enabling clients to serve EV drivers themselves, hotels can retain the majority of profit and increase revenue. FNZ provides consultancy, design and installation services.

Focus Net Zero EP GROUP PLANTSEA

We are here with sustainable alternatives for plastic packaging using Scottish seaweed. Let’s turn the tide over plastic pollution at booth V30. See the magic of disappearing packing with us, with water dissolvable pods. Discover boundless possibilities of seaweed based packaging across different.

W10

Established in 1974, EP Group is an innovator, manufacturer and consolidator of sustainable-led product and packaging consumables into multiple market sectors, including Food Service, Hospitality, Grocery Retail and E-commerce. We are a certified Carbon Neutral business and Gold rated by EcoVadis.

DRINKABLE AIR TECH

Drinkable Air is a scalable atmospheric water generator technology which produces water from ambient humidity and uses the most efficient method of purification. The technology can use alternative power sources including grid power, solar, wind, solar/wind hybrid and diesel generators to create water

THE ETHICAL SPIRITS

& CO

The Ethical Spirits & Co. is a distill startup from JAPAN, producing craft gin using potentially-wasted materials and managing a circular economyfocused distillery, with a philosophy of “Starring the hidden gem”.

GREENER COMPANY Planetware™

The Greener Company sells ecofriendly straws made from compostable materials like sugarcane, wheat, and reed stem. Their straws are convenient, high-quality, and don’t affect the taste of the drink. They are perfect for businesses that want to go green and still satisfy their customers.

Experience leak-proof, plastic-free lining paper cups* with Planetware. Say goodbye to single-use plastics and lined products, and welcome our range of recyclable, certified plastic-free lining, and compostable* alternatives. Together, let’s shape a sustainable future

NO1 CARPET CLEANER SCAN THE QR CODE TO SEE THE LATEST EXHIBITORS

Number One Carpet Cleaning It’s a professional specialized cleaning provider with more than 10 years of experience in each of the following services – Carpet Cleaning and Maintenance, Carpet Color Repair, Upholstery Cleaning, Window Cleaning, Hard Floor Restoration and Maintenance

M32 V30 L28 K36

C32 W72 P14

NETWORKING

As thousands of industry professionals from around the world come together under one roof to see the future of the hotel industry, networking opportunities arise from all over the event! Take advantage of creating business connections and growth that would otherwise be impossible in such a short amount of time!

Hotel & Resort Innovation prides itself on providing you with the ultimate hub to network in the hotel industry. Each year we see and hear incredible stories from our attendees as they meet in person with the industry experts they have been waiting to met with, we cannot wait to see what 2023 has to offer! There is nothing better than meeting face to face!

With that in mind, we have put together our top networking tips to use:

Find your network

To make the most of your time at the event, it is crucial to identify your target audience in order to avoid unproductive discussions. Find your niche and engage in meaningful conversations that can have a significant impact on your life.

Build Rapport

The power of relationships can help build lasting relationships in business because making someone feel comfortable and important in the conversation can immediately facilitate communication.

This can be accomplished by asking questions, saying hello, and identifying common interests. Once there is common ground, the conversation can flow and feel mutual.

Don’t overthink it

The idea of networking and meeting new connections can be a scary concept. Yet, the idea of networking doesn’t necessarily need to be a scary one. Looking at networking as a conversation with a future friend rather than a business exchange can make all the difference.

Be ready to connect online

Technology has not just taken over the hospitality industry but the world! The importance of being ready to connect online is larger than ever, building your network is just as important online as in person. Make sure you have your LinkedIn, Instagram, Facebook, etc set up so connecting is just as simple as pressing a button.

PARTNERS

Throughout the year we have been working alongside our partners, who are some of the most established organisations in the industry. We could not be more grateful for the work they have been doing to help us create the UK’s leading business event innovating the hotel sector to the highest quality!

We would like to thank them for their part in creating our event to the best standard, as it would not have been possible without them!

INNOVATION

Hotel & Resort Innovation Expo is a central hub for highlighting the latest innovations that are developing the industry. Here are just a selection of the exhibitors who you will see at the show!

Omni Software Solution | K14

Meet the technology that is automating operation processes globally. Omni Software Solution have developed a suite of enterprise software systems and mobile applications for the hospitality, facilities and maintenance management industries helping achieve operational and cost management efficiencies.

Drinkable Air Technologies | K36

Eliminate plastic water bottles, reduce your carbon footprint. Drinkable Air is a scalable atmospheric water generator technology which produces water from ambient humidity and uses the most efficient method of purification (ozone). We make potable water from the air around us.

Kiosk Embedded Systems | K19

As the leading EU Solution Provider for Self-Check-In/Out Kiosks we will be showcasing innovative fully integrated Hardware systems, Cloud Connectivity modules, Remote Management Software and our KIOSK ONE UX UI. Kiosk Embedded Systems is providing E2E Solutions for Hospitality, QSR & Retail.

GuestChat | K17

Customized chat capability for your hotel website. Your website visitors have questions before booking. If they don’t find their answers quickly, they end up leaving. GuestChat is an automated chat tool that answers your visitors’ questions instantly and gives them an easy way to book directly.

SHOWCASE

Hotelbuddy | L42

Reduce front desk workload and elevate your guests experience with HotelBuddy: a fully web-based intuitive self-service app that enables guests to check in online, use mobile keys to open doors, order services, chat, and cast Netflix to TV. No app download required. 2-way integration with hotel PMS.

innRoad | N40

With innRoad’s all-in-one solution, hoteliers enjoy more bookings and fewer headaches. Say hello to managing your property at your fingertips! Their award-winning cloud software includes reservation management, a high-converting booking engine, channel management with connections to top OTAs, credit-card processing, and revenue management tools.

JK Group | K25

JK Group has 30 years manufacturing an exceptional range of hotel, spa & leisure products all made in Germany. Wellsystem Wave hydrotherapy massage system offers your guests a completely relaxing, luxurious & rejuvenating dry massage experience. Minimum space requirement & no upskilling of staff.

Galleria Ponte Veneto Ltd |

N12

Galleria Ponte Veneto Ltd is a procurement company that specialized in providing luxurious and custom-made solutions for hotels and residential projects. They are deeply rooted in the values and quality having chosen Italy as the principal source of products. Quality is their mission.

SUBSCRIBE TO HOTEL INNOVATION INSIGHTS

Make sure to subscribe to our monthly newsletter, Hotel Innovation Insights, to find all the latest industry secrets and exclusive show offers! Our newsletter is dedicated to providing you with the industry as it continues to expand. Keep your business up to date and expanding by subscribing! NEWSLETTER 18

Worried about missing the show action? Do not miss a single update by following our social media!

SOCIAL MEDIA

Across the 10th & 11th of October, we will be liveposting the event as it happens! You will not miss a single thing as our social media will keep you updated on everything happening across the show floor. Tag us in your posts of you loving the event, we cannot wait to see you there!

Make sure to also follow our show highlights #HOTELINNOVATION and #HOSPOB2B to receive the latest information on Hotel & Resort Innovation Expo 2023!

Do not miss a single show update!

Tag us in your posts of you loving the show!

Share your selfies at the show with us!

Find business connections through our following!

Know exactly when and where our seminars are taking place!

Do not miss a single show update!

Discover the winners of this year's innovation awards!

#HOTELINNOVATION #HOSPOB2B

PLANYOURDAY

Make sure you plan your journey to our show, so that you are making the most out of the event!

You might be wondering how you are going to fit this all in! Full of opportunities, you are going to want to plan your day ahead of time, so you are not missing out on anything the show has to offer.

Make the most out of your day!

We have a jam packed event for you to attend with 200 exhibitors, 100 inspiring seminars, networking opportunities, innovation awards and much more. With this in mind, we know it can be a worry of when you are going to fit it all into your days!

Do you have a hotel booked?

Are you travelling with others?

When are your favourite seminars on?

Do you know what exhibitors you want to see and where they are?

By Car

Stratford Maryland

By Tube

The Elizabeth Line is the quickest and most direct route to get to the ExCeL. The Jubilee Line is also a recommended route to get to the ExCeL London. Alight at Canning Town and change onto a Beckton-bound DLR train, for the quick journey to Custom House for ExCeL (West). Custom House is located significantly nearer to the show entrance and we recommend using this stop.

ELIZABETH LINE

10 & 11

TottenhamCourtRoadFarringdonLiverpoolStreetWhitechapel

CanaryWharfCustomHouse

Parking is available on a first come, first served basis, using pay and display. If you are travelling to ExCeL London by road, please use postcode E16 1FR. 20

AGENDA SEMINAR THEATRE 13

Theo Tziapouras | Tap to Review

Using NFC Technology to Dramatically Increase Business Reviews

Bart Stuyven | Legrand Integrated Solutions Solutions for Energy Efficiency While Increasing Guest Comfort & Service Level

James Davis | Hotel Suppliers

Embracing Sustainability: Pioneering a Greener Future in the Hospitality Industry

Omar Saheq | J K Health & Beauty Technologies Group PLC

The Ultimate Wellness Experience: The Rise of the Machines

Nima Anvar | GuestChat LTD

Empowering Hotels: Unleashing ChatGPT’s Potential

Elliot James | EVC Driving Sustainable Hospitality: The Value of EV Charging for Hotels

Zach Millward and Yolande Fourie | Learnmore Network Sliding Doors: Innovative Solutions to Retain Talent in the Hospitality Industry 11:00 - 11:30

Adam Chilab | Switch-ev How EV Charging Can Improve Your Guest Experience 11:45 - 12:15

Kadi Saadlo | HotelBuddy

The Contactless Frontier: Revolutionizing Receptionist Roles 12:30 -

Hans-Peter Nüdling | Kiosk Embedded Systems Unlock the True Value of Self-Service Check-in Kiosks

Nima Anvar | GuestChat

Empowering Hotels: Unleashing ChatGPT’s Potential

DAY 2WEDNESDAY 11 TH OCTOBER DAY 1TUESDAY 10 TH OCTOBER

- 13:45

13:15

11:45 - 12:15

14:00 - 14:30

12:30 - 13:00

15:15

14:45 -

14:00

14:30

13:00

*Content and speakers are subject to change, please check hotelinnovationexpo.co.uk for the latest information

- 11:30

11:00

13:45 21

13:15 -

EXHIBITOR LISTINGS

Advanced Therapy Systems Ltd

K66 advancedtherapysystems.co.uk sales@advancedtherapysystems.co.uk advancedtherapysystems.co.uk 07802333885

American Express

L12

Solutions to power your business with American Express. Get more from your business spend with our range of business payment solutions, designed to suit your complex business needs. americanexpress.com/en-gb/business/ events/ americanexpress.com/en-gb/business/ events/ 08000857732

Amit Dixit Design | London

N17

Amit Dixit Design | London is a boutique luxury interior design studio based in Mayfair, London. We deliver high-end projects in luxury hospitality, wellness, F&B, residential and retail sectors. Our design is focused on sustainability, human senses and experiences. info@amitdixitdesign.com amitdixitdesign.com/ 07956449523

Carefree

K95

Cetis (EA) Ltd

K18

Cetis designs, engineers, manufactures and supports Teledex, TeleMatrix and Scitec brand analogue and VoIP hotel phones, designed and priced for every hotel chain application, including Economy, Midscale, and Luxury. Cetis offers a full range of hotel phones to fit your hotel chain scale, and brand sales_ea@cetis.com cetisappliances.com

44 (0)1908 940860

ChargeGuru UK

K34

ChargeGuru is the European EV charging expert. Operating in 7 countries; our mission is to design easy and future-proof EV charging solutions in order to accelerate the transition to sustainable mobility. We offer tailored solutions which attract & retain customers, whilst adding a revenue stream. uk-info@chargeguru.com chargeguru.com/uk

44 20 3936 9930

Connecting Britain

K24

At Connecting Britain, our main focus is in the hospitality sector. Our Resilient system helps you to elevate your customer experiences with features such as personalized hold music, virtual receptionists, 250 integrations and endless feature combos like call queues and call back.

info@connecting-britain.com

connecting-britain.com

0330 320 7971

Drinkable Air Technologies

K36

647-215-5758

E-Homestore Ltd

M60

ECEX Group

M42

ECEX Group is a licensed finance company based in Switzerland that specializes in providing automated cash-to-cash currency exchange solutions for hotels, airports, train stations, and other tourist destinations through placing automated machines (ATMs).

contact@ecex.ch

ecex.ch

41 21 601 72 91

Epson UK Ltd

L40

Visit our stand to see Epson and it’s partners showcase their innovative hospitality mPOS solutions, from tabletenabled receipt printers to advanced all-in-one ePOS systems. We will be demonstrating our award-winning TMm30II-SL and TM-L100 eco-friendly linerless, takeaway bag label printer. epson.co.uk

0871 42 37766

EVC

M51

Making the EV switch simple. We believe everyone should have access to an EV charge point. Our aim isevc. co.uk/?gclidEAIaIQobChMIi6-pl72 to provide the largest roll-out of fully funded EV charge points to create access for all, to meet the demand of the EV industry today, for the future.

enquiries@evc.co.uk

evc.co.uk

0330 111 2999

Focus Net Zero

M32

info@focusnetzero.co.uk

focusnetzero.co.uk

07568537867

Galleria Ponte Veneto Ltd

N12

Galleria Ponte Veneto Ltd is a procurement company that specialized in providing luxurious and custom made solutions for hotels and residential projects.They are deeply rooted the values and quality having chosen Italy as the principal source of products.Quality is their mission and they oversee eve marie@pontevento.com

ponteveneto.com

44 7854 483531

GuestChat

K17

info@guestchat.com

guestchat.com/

(473) 409-2218

Hospitality Logistic Solutions Ltd

M30

We provide bespoke solutions to meet our clients needs. Work with Project Managers to ensure timely delivery of assets, Purchase of your unwanted equipment, storage solutions and any requirements for movement of assets are required. Our aim to to provide Solutions not problems to our clients info@cenlimited.co.uk hlslimited.co.uk/

01386881696

Hotel Suppliers M14

Hotel-Suppliers.com showcase the latest trends and news, eco technologies and design, plus, suppliers from this fantastic industry and quite simply put, we are the largest and most used hospitality marketplace out there. Come and visit us on stand M14, we will be making a huge impact on this event! hotel-suppliers.com/

44 (0) 1392 576940

Hotelbuddy L42

372 56652404

Ingenia L32

Ingenia is the UK’s leading manufacturer of plastic cards and Bluetooth Readers for the ID and Access Control industries. We manufacture the UK’s most diverse range of ID card printing, Access control and ID accessories, we are the partner of choice for 3000 companies in the ID and Access Sector.

Ben.hatcliffe@ingenia.co.uk ingenia.co.uk/ 07983118033

innRoad N40

innRoads award-winning property management software is trusted by thousands of hoteliers around the world. Our all-in-one solution includes reservation management, a high-converting booking engine, channel management with connections to top OTAs, credit-card processing, and revenue management tools. sales@innroad.com innroad.com/

1 855 942 6074

Institute of Hospitality

N18

JK Group

K25

44 (0) 20 8498 7277

JMS Risk Solutions

M12

We blend operational acumen, risk management, technology solutions and allround resiliency planning to mitigate risks, increase safety and enhance operational efficiency, elevating a wide range of operating standards for hospitality groups. info@jmsrisksolutions.com jmsrisksolutions.com/

07769553102

Justeco LLC

N60

JUSTECO is situated in Zhejiang province of China. It specializes in the development and production of eco-friendly food packaging materials as well as biodegradable and compostable paper products, providing customers with full-process services from raw materials to customized paper packages. info@justeco-group.com justeco-group.com

8617681768990

Kiosk Embedded Systems

K19

As the leading EU Solution Provider for SelfCheck-In/Out Kiosks we will be showcasing innovative fully integrated Hardware systems, Cloud Connectivity modules, Remote Management Software and our KIOSK ONE UX UI. Kiosk Embedded Systems is providing E2E Solutions for Hospitality, QSR & Retail. sales@kiosk.eu kiosk.eu

44 1235 750760

Learnmore

L30

At Learnmore, were more than just a training company; were the architects of tomorrows hospitality superstars. Fun but professional, we are your go-to destination for crafting a dynamic and skilled workforce in the hospitality industry. faith.mills@learnmoreuk.com learnmoreuk.com/

07463 816680

Legrand Integrated Solutions

M40

Legrand Integrated Solutions is the Legrand group brand focusing on Guest Room Management Systems (GRMS) and integrations. This team is focused on delivering not only the tailor-made guest room automation solution to your hotel project but is also specialist by smart thirdparty integrations. contact.lis@legrand.com legrandintegratedsolutions.com/ 32 (0)3 773 31 06

NAKO Modular

L10

NAKO Modular design and manufacture state-of-the-art modular cabins that combine luxury and mobility. We are focused on using modern design and efficient manufacturing processes to produce high-quality, cost-effective cabins that are suited to the hotel industry. naikee@nakomodular.com nakomodular.com

07479953176

Number One Carpet Cleaning

L28

020 36323212

Omni Facilities Management

K14

Each division within the Omni Group is run by highly experienced, passionate professionals who are wholly committed to consistent excellence and continued high-quality service offerings. Servicing over 8,000,000 bedrooms in the UK, Netherlands and South Africa annually. shona@omnifm.com omnifm.com

02087411190

Omni Facilities Management Ltd

K14

Omni Facilities Management is built on four simple principles: Value, Quality, Reliability & Transparency. With offices in London, Amsterdam & South Africa, Omni FM is run by highly experienced professionals who are wholly committed to continued excellence & high-quality service offerings. shona.vantonder@omnifm.com omnifm.com/

442087411190

Omni Software Solution

K14

Omni Software Solutions have developed solutions to automate the operations processes in the hospitality, facilities and maintenance management industries. With many years’ experience in outsourced housekeeping operations, we are committed to becoming an industry leader in the operational software industry.

Park & Control (UK) Ltd

N16

At Park & Control, we seamlessly blend innovation and fairness in car park management. Discover “Scan & Stay”, our unique self-service parking solution for hotels. See for yourself how we elevate parking experiences, prioritising empathy and balance in all of our operations. solutions@parkandcontrol.co.uk

parkandcontrol.co.uk

44 (0) 345 2221044

Pineapple Graphics M13

PredictHQ K37

PredictHQ’s demand intelligence API aggregates events from hundreds of sources and verifies, enriches, and ranks them by predicted impact so companies can proactively discover catalysts that will impact demand.

info@predicthq.com

predicthq.com/

64 9 222 3737

Premier Hospitality

L11

Procell by The Duracell Company K35

Procell’s mission is to create the longest lasting batteries for professional devices to significantly reduce labour replacement and business costs. We understand how replacing professional batteries can be a significant cost for a business. bullen.d@duracell.com

procell.com

0800 716 434

Quench Home Bars

K15

Room to Reward M10

Room to Reward is a unique volunteerrecognition charity created to say ‘thank you’ to inspirational volunteers who make a difference to people and places in need. Our (800) hotel partners donate their unsold rooms, charities nominate their volunteers for a break, we make it happen!

joe@roomtoreward.org

roomtoreward.org/ 01202489058

ShoutOut

M41

Enable your guests to create and share branded videos online. Its a video booth without the booth! Display QR codes to scan, record and upload video clips using their own phones, then in seconds, ShoutOut creates a video with music, name caption, branding and more! It’s perfect for hospitality! shoutout.social

02072092615

Smart Modular Group Ltd N61

sur mobilya dekorasyon N14

Güzel ve kazançli bir sov bizi bekliyor. Bu güzel günde sizlerle tanismak ve iletisim kurmak için sabirsizlaniyorum. ürünlerimiz tamamen dogal ve organiktir. thewalls761@gmail.com

sur.mobilya@instagram

5424598431

Switch N42

Switch is a deep tech company that offers a hardware-agnostic and OCPP 2.0.1 certified system with advanced capabilities to heal a fragmented EV charging landscape. We deliver superior solutions and services for businesses to streamline operations with an intelligent energy management platform. hello@switch-ev.com switch-ev.com/

44 7880 898499

TVC Technology Solutions

N41

We have a wealth of experience in supplying, installing, and maintaining professional AV solutions for hotels and their guests. Working within the hospitality sector for over 25 years’ we pride ourselves on delivering innovative entertainment, display, and communication systems nationwide. tvc.uk.com/

01204 377 692

Waterblade

M08

Waterblade provides Luxury washing and rinsing performance, using dramatically less water. Achieving a 50% reduction in the tap water used, this WRAS approved tap flow mod has been fitted to over 10,000 UK hotel room basins in the last year. info@thewaterblade.com thewaterblade.com/

44 7956 247 392

Windcave

K26

Windcave is a high-growth, innovative global leader in payment technology delivering a range of secure solutions to major corporate, banking and SME clients globally with our PCI DSS compliant payments solutions. Windcave integrate with leading PMS and POS softwares. sinead.gibbons@windcave.com windcave.com/

02037 523 340

Stylish and feature-rich mPOS

Our new stylish, minimal TM-m30III mPOS solutions look great on any POS. Smart and functional, the range features ‘Sync and Charge’ capabilities, which allows the user to power the tablet and print data over a single cable. Potentially costly Wi-Fi dropouts are a thing of the past as the printer can also provide an internet connection to the tablet via cable.

Find out more about our mPOS range: www.epson.co.uk/mpos

Switch to a mobile POS solution

No 1 for receipt printers in Europe IDC, POS Printer Market Appraisal Western Europe CY 2022, 2022 shipmens, published May 2023

Elevate - EmpowerExcellence: Let Kiosk

Hotels are seeing an increasing demand for self-check-in options in addition to traditional reception. Customer satisfaction combined with integrated, secure authentication features is a must for modern and flexible hotel and motel facilities.

Advantages:

• Automate guest arrivals, enabling staff to focus on hospitality

• Enhances guest confidence with secure self-check-in

• Virtual concierge offers reduced overheads

• 24/7 Round-the-clock check-in options for flexible arrivals

• Enhance engagement with digital signage upselling

• Indoor, semi-outdoor, or full custom design solutions.

Solutions redefine your guest experiences!

Embedded

Windows/Android Status Indicator KIOSK Data Payment Device ID Scanner Ticket Dispenser 2D Scanner Touchscreen Indoor, semi-outdoor and custom kiosks www.kiosk.eu | sales@kiosk.eu NFC/RFID Reader $ $ $ Self-service Restaurant ID Scanner Ticket Dispensor Ticketing Airport Checkin Cash Management Fingerprint Sensor Receipt Printer and Mask Detection Designed with VR Platform Remote Management KIOSK Data STELLAR SEMI-OUTDOOR WALLMOUNT DEHORS Visit us at booth K19

Smartpod provide the perfect space solution to enable you to operate your food & beverage business from any trading location whether you require additional retail space to support your existing business or you ’re an innovative new brand looking to target customers at high footfall locations such as business, retail, shopping parks or travel hubs Smartpod has a solution to support your food & beverage business

The possibilities are endless.

01709 570720 email: info@teamsmartpod.com web: smartpod.com

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