Athlete Handbook 2017-18

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LEAD THE WAY


TABLE OF CONTENT Welcome from Athletics & Recreation • • • •

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Letter from the Executive Director ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 2 Letter from the Varsity Leadership Council Co - Presidents •••••••••••••••••••••••••••••••• 3 Letter from the Director of High Performance Sport •••••••••••••••••••••••••••••••••••••••••••••••• 4 High Performance•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 5

Athletic Services

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• Eligibility ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 10 • Scholarships, Awards & Financial Aid •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 12 • Varsity Leadership Council ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 13

Therapy Zone

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• Anti-Doping Information ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 16 • “I’m injured, what do I do next” ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 17

Strength and Conditiong

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• Our Vision/Our Mission •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 19 • Summer Program •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 20

Marketing Communications & Events • • • •

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Marketing, Communication & Events ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 22 Interview Tips •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 23 Sponsorship Partners •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 24 Queens Resources •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 25


Section One

WELCOME FROM ATHLETICS AND RECREATION

1 | Queen’s Student-Athlete Handbook


Letter from the Executive Director

To those who are new to our department, welcome! To those who are returning, welcome back! We are excited to have all our students-athletes back on campus and getting ready for another exciting year of Queens’ Athletics. In Queen’s Athletics, we strive to Lead the Way on campus and in the Kingston community. Being a member of the Queen’s Athletics community is one of the most rewarding and worthwhile experience a university student-athlete can experience. Our student-athletes are leaders in the classroom, with almost 40% of our student-athletes achieving a GPA of 3.5 or higher; we are leaders in the community with our Gaels Care program and various student-athlete led charitable events to strive for athletic excellence. In the student-athlete handbook, you will find detailed information regarding our department, and our student-athlete support services. Please read through it carefully, as it will help you succeed during you time at Queen’s University.

Leslie Dal Cin Executive Director, Queen’s Athletics & Recreation

Cha Gheill!

Queen’s Student-Athlete Handbook | 2


Welcome Letter from the Varsity Leadership Council Co-Presidents

The Varsity Leadership Council is a student-athlete organization, including both clubs and team representatives. As a council, we speak on behalf of the Queen’s student-athletes regarding issues and decisions within the Athletics and Recreation Centre. We promote a positive image of Queen’s Athletics and build relations with the Queen’s University and Kingston community and alumni through our volunteer opportunities and outreach programs. As Co-Presidents, we would like to welcome you back home. We are excited for our new initiatives for the upcoming year, and can’t wait to cheer all of our student-athletes on to athletic excellence. Look for information from us in the monthly Student-Athlete Newsletter sent out by Athlete Services. Cha Gheill!

Mike Shoveller and Andrea Priamo Varsity Leadership Council Co-Presidents

3 | Queen’s Student-Athlete Handbook


Letter from the Director of High Performance Sport

The definition of high performance in sports is simply ‘the ability to get better’. Therefore the key characteristics of high performance includes: • Focus on self-improvement. • Emphasis on leading and improving over winning. • Cover success in academic, athletic and contributions to the community. Taking the eye’s away from the scoreboard and actually looking at being accountable for continuing to be the best, no matter what the situation is. The aim of every champion team is to work together. It is the old saying ‘united we stand, divided we fall’ that is simply the truth when it comes to successful team performance driven through cohesion. Being a Gael will have both wonderful highs and some though lows. So as each season progresses, I encourage all student athletes to take a moment to reflect ‘why you love your sport’ and ‘why you signed up in the first place to be part of the team’?

Sean Scott Director High Performance Sport, Queen’s Athletics & Recreation

This handbook will help guide you to the information that is important to being a Gael and to manage the mix of wonderful highs and the tough lows. I encourage you to read it carefully as the information will help you towards a more successful time a Queen’s. Go Gaels Go!

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HIGH PERFORMANCE Continuing to Get Better

Athlete Excellence Pathway

Student Athlete Success Profile

The Athlete Excellence Pathway describes the High Performance process for identifying and developing our student-athletes. Our goal is to work with prospective student-athletes earlier to advice on high school academics which could lead to early admission offers. Then, support these individuals who have the potential to work with our teams before their first academic year after signing a Letter of Intent (LOI). Once at Queen’s, coaches and the Performance Enhancement Team are able to focus on helping student-athletes, as they individually strive to achieve their fullest potential!

The Success Profile demonstrates the six key components that contribute to high performance success as a student-athlete. They are the athletic components of Physical, Technical/Tactical and Mental in conjunction with our Academics, overall Health/ Wellness and the Culture you help create within the Team. We promote leadership development for our student-athletes to help the betterment of our Queen’s and Kingston communities while achieving great success in academics and athletics.

5 | Queen’s Student-Athlete Handbook


IPP Evaluation Scale Graph Individual Performance Plan (IPP)

IPP Evaluation Scale

To the right, is an example of an IPP that all students athletes will be completing with their coaches. The IPP is a tool for student -athletes to identify areas where they are doing well and where they can improve. Below is the IPP Evaluation Scale. This colour scale will be used in all evaluations in High Performance including the IPP, Strength and Conditioning and Academics. Please becomes familiar with these as it will help you in your academic and athletic success!

Example of Student IPP Form WHAT IS MY VISION? WHAT MOTIVATES ME? WHERE DO I FOCUS MY ATTENTION & ENERGY? Fill out the following table using the colour code system for each of the focus areas under each pillar (technical, tactical, physical etc.). This will assist you to identify what you want to work on. If you are not sure, or if you need some help, talk with key people e.g. Coaches, Captains, Teammates.

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Student-Athlete Guidelines for Behaviour Membership on an athletic team at Queen’s University is considered a privilege and should not be taken lightly. As athletes, you are to adhere to the Student-Athlete Guidelines for Behaviour, and as students, the Queen’s University Student Code of Conduct. In addition to those rules and responsibilities outlined in the Queen’s Student Code of Conduct, Student-Athletes are expected to adhere to the Student-Athlete Guidelines for Behaviour listed below: •

Pursue academic success while a student-athlete, being a responsible member of each class, which includes attending, being prepared, completing requirements and participating at the level expected of all Queen’s students. Fulfill all team commitments throughout the year, including pre, mid, post or off season activities as required by their respective sport and to notify their coach regarding any conflict or problems which might reasonably interfere with the fulfillment of these commitments.

Exhibit conduct at all times which compliments and enhances the University and team’s reputation, reflecting the highest standards of honour and dignity that should characterize participation in competitive inter-university sport.

Not engage in and/or always separate themselves from any conduct that might be considered unsporting, or that might bring their own reputation, the reputation of the team, the Athletics and Recreation Department, University or their sport into disrepute.

7 | Queen’s Student-Athlete Handbook

Regarding from posting or contributing material to any social networking (Facebook, Twitter, etc) or other internet site, and/or any other public medium that reflects negatively upon themselves, their team, the coaching staff, the Athletics and Recreation Department or the University.

Treat everyone with courtesy and respect, and without discrimination (including harassment) because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, age, marital status, family status or disability. This expectation prohibits any form of harassment or discrimination.

Conduct all team welcoming and/or social activities in a manner that respects the individual’s rights, integrity, dignity, safety and well being, including the right to participate voluntarily without any pressure. Activities that have forced participation are demeaning, humiliating or disrespectful, are unacceptable.

Avoid any negative interaction or conflict with members of the opposing team (including fans, spectators or supporters), except as they occur in the actual course of competition, and which constitute a reasonable expression of the competitive spirit of the team or team members.

Abide by the rules and regulations of their sport as set out by the OUA, the CIS and/or the respective sport-governing body.


Avoid the use of anabolic steroids, or any other illegal, performance enhancing drugs, and/or techniques (blood doping), as outlines by the Centre for Ethnics in Sport (www.cces.ca). Athlete who engage in techniques by another student-athlete are required to report the conduct to the Head Athletic Therapist. The responsibility to check the status of all medications to ensure that it is not prohibited is the responsibility of the athlete. Information to assist is available from:

World Anti-Doping Agency (WADA) Prohibited List

Email the CCES: substanceinquiriers@cces.ca

Refrain from the use of illegal or “recreational” drugs (marijuana, cocaine, hashish), as well as the illegal and/ or excessive consumption of alcohol. Under no circumstances shall a Queen’s Student-Athlete provide alcohol or other such recreational substance, to anyone who has not reached the age of majority.

Ensure you become familiar with the Student-Athlete Guidelines for Behaviour listed above, the Queen’s Student Code of Conduct as well as the Discipline Policy (listed above) in Athletics and Recreation and the Non-Academic Discipline Policy which outlines consequences to breaking the student code of conduct. Important Links and Information: A&R Staff Directory A&R Mission Statement Travel Policy For other information about Athletics and Recreation, please click here.

Updated Sexual Violence Policy In December 2016, the university’s sexual violence policy was updated, and approved by the university’s Board of Trustees to align with provincial legislation and regulations. Through this updated policy, Queen’s University is committed to maintaining a positive learning environment in which any form of Sexual Violence will not be tolerated. The purpose of this policy is to clearly state the University’s commitment to addressing Sexual Violence. From recommendations made by the Sexual Violence Prevention and Response Working Group, the university has created a Sexual Violence Prevention and Response Coordinator position. Barb Lotan is the central point of contact for students, staff and faculty, and leads campus-wide education, response, support, training and advocacy activities. Through this policy, Queen’s University is committed to addressing Sexual Violence in the Queen’s Community through support, awareness, education, training and prevention programs, and through appropriate handling of incident Disclosures and Reports. Sexual Violence Policy Related Resources: EMERGENCY • OFF CAMPUS: 911 (24/7) • ON CAMPUS: Campus Security and Emergency Services (CSES) 613-533-6111 NON-EMERGENCY • Sexual Violence Prevention & Response Coordinator (SVPRC) 613-533-6330 Bjl7@queensu.ca www.queensu.ca/humanrights/home • Campus Security and Emergency Services (CSES) 613-533-6733 Queen’s Student-Athlete Handbook | 8


Section Two

ATHLETIC SERVICES

9 | Queen’s Student-Athlete Handbook


Eligibility Queen’s University Athletics is a member of the provincial conference, the Ontario University Athletics (OUA) and the national conference, the Canadian Interuniversity Sport (CIS). Therefore, we must adhere to these conferences rules and regulations, which includes eligibility. Requirements Here are some eligibility guidelines that you should/need to be aware of: •

9+9=18; You must be enrolled in minimum 9 unites per semester (18 unit’s total) to compete.

To continue competing in future years, you must have academic success in minimum 18 unit from the previous academic year.

Graduate Students - Athlete Service MUST have a confirming letter from your academic department confirming full time enrollment

CIS Sports and Men’s Rugby - you have 5 years to eligibility to compete for your sport. The only Varsity Teams that has unlimited eligibility is Men’s and Womens Rowing.

Participating in any game usually results in consuming a year or eligibility.

Going on exchange - you must have a letter confirming that the courses you took on the exchange have been transferred back to Queen’s.

If you transferred from another institution to Queen’s, you must speak to the Athlete Services to confirm courses taken in the previous year and eligibility.

Always add courses before you drop and (+B4-). This is to avoid dropping below the 9 unit required threshold and not being able to enroll in a course to replace it.

Academic Tracking The Retention Coordinator in Athlete Services is responsible for academically tracking all Varsity Team student-athletes. This is to ensure that the Retention Coordinator can intervene with student-athletes to ensure they remain eligible to compete and help them succeed in their academics at Queen’s

Support Services Athlete Services has a wide array of support services for our student-athletes to ensure they are academically successful while competing for Queen’s. We understand that being a high performance athlete while trying to be successful in academics is not an easy take, and Athlete Services will do everything they can do to support student-athletes in their academics. All of the Gaels support programs are mandatory for any student-athlete enrolled in them. Gaels Programs Gaels101 is a first year transition program for all student-athletes coming to Queen’s from high school. This program is designed to teach and develop skills that are essential for academic success. Student-athletes are put into groups based on their program and this group is partnered with a senior Student-Athlete Academic Mentor (SAAM) who is a resource for the first year. This is mandatory program for first year student-athletes that occur on Sunday evenings. Gaels201 is a program for student-athletes coming to Queen’s from high school who have been enrolled in part-time studies OR have an entrance grade that is lower then what is required for their program. This support program involves one on one mentors with upper year students trained by SAAM. Gaels301 is a mandatory support program for student-athletes who are placed on probation by Queen’s University. Student-athletes whose cumulative GPA’s fall below 1.6 will be placed on academic probation. In this status, student-athletes are still able to be part of the athletic program, but are enrolled in Gaels 301. Student-athletes in this program will meet with a mentor on a weekly basis, review personal learning plans, and discuss how school is going. The main goal of this program is to support the student-athlete to increase their cumulative GPA to a 1.6 or higher. Gaels401 is a support program for student-athletes who have renewable Athlete Financial Awards and do not obtain the 2.7 seasonal GPA needed to renew. In this program, student-athletes meet with their coach on a bi-weekly basis to discuss how school is going. This is an opportunity for coaches to be involved in their student-athlete’s academics and refer the to different services on campus for further support if needed.

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Eligibility cont’d Tutoring Athlete Services offer free one on one tutoring to all student-athletes. We do our best to ensure that we have tutors for all subjects to support our student-athletes in different disciplines. Each student-athlete is allotted 4 hours per month that can be used on weekly or bi-weekly basis. The 4 hours do not continue into the next month. The tutoring request system in initiated and driven by the student-athlete. If you do not hear a response from a tutor, you need to follow up with the Tutor Coordinators (gaels.tutor@queensu.ca). Please do not just assume you did not receive a tutor if you did not hear back from us. Be proactive in your academics! To request a tutor, please fill out our tutor request from here. Study Hall Study hall is available to student-athletes in the Alumni Lounge. This space is meant for student-athletes who need a quiet place in between classes or practices to focus and get some school work done. There is a study hall supervisor in place that you can ask questions to at any time. We hope this space encourages all student-athletes to get work done in between. Please keep in mind that the Alumni Lounge is a shared space with all of the Athletics and Recreation as a meeting room. Therefore, there might be the rare occasion that it is moved to another location. As well, please be respectful of the space and clean up after yourself. If the Alumni Lounge had been left in a different state than it was when you entered, there is a risk of losing this space as a study hall for student-athletes. Be respectful and please use the study hall to aid in your academic success! Student-Athlete Monthly Newsletter Each month, Athlete Services produces a newsletter that is sent to all student-athletes on the Queen’s email address. These newsletters have Strength and Conditioning and Nutrition Tips, information about Student-Athlete Success Services, any upcoming important academic or athletics dates and general information relevant to our student-athletes. Please look out for it, as it has important information for you!

11 | Queen’s Student-Athlete Handbook


Scholarships, Awards & Financial Aid Athletic Financial Awards (AFA’s)

Upper Year Award (Current Student-Athlete or Incoming Transfers)

Athlete financial awards may be provided to a student-athlete though the recommendation of their coach for athletic reasons. AFA’s may be provided to incoming student-athletes (first years & transfers) and current upper year student-athletes. Per OUA regulations a maximum of $4,500 per year may be provided for 1 year or may be a 4 year renewable AFA. All AFA’s are administered by Student Awards in the office of the University Registrar at Queen’s University in accordance with all CIS and OUA regulations. Please review the AFA requirements below to ensure you are academically eligible to receive an AFA. In addition, please specifically review your AFA agreement that outlines additional criteria concerning you AFA.

To be eligible to receive an AFA as an upper year student, you must meet all Canadian Interuniversity Sport (CIS) and Ontario University Athletics (OUA) requirements, namely;

Entrance Awards To be eligible to receive an AFA as an entering student, you must meet all Canadian Interuniversity Sport (CIS) and Ontario University Athletics (OUA) requirements, namely; • •

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Have a minimum admission grade of 80% Be enrolled as a Queen’s University student fulfilling all academic requirements for OUA and/or CIS eligibility (generally the equivalent of at least 60% of a full course load or 9 credits unit in each term of study) and be listed on the eligibility certification for participation. Make, and remain on, the competition roster in the academic year for which the AFA is granted. If the AFA is renewable, maximum period of 4 years, it is renewable in years 2, 3, 4 contingent upon your continued active participation with your team provided you adhere to the following criteria. Achieve a 2.7 grade point average (GPA) on all registered course work at the conclusion of the academic year (Sept to Aug) including summer term in the preceding academic year. Fulfill all OUA and CIS eligibility and participation requirements Meet all Performance Criteria as outlined by the coach

Achieve a 2.7 grade point average (GPA) on all registered course work at the conclusion of the academic year (Sept to Aug) including summer term in the preceding academic year;. Be enrolled as a Queen’s University student fulfilling all academic requirements for OUA and/or CIS eligibility (unless otherwise stated in your award offer letter, the equivalent of at least 60% of a full course load in the fall and winter terms) and be listed on the eligibility certificate for participation. Make, and remain on, the competition roster in the academic year for which the AFA is granted.

Queen’s Student Awards Queen’s Student Awards administers a range of financial aid programs including Government Student Assistance, Queen’s academic scholarship, needs based bursaries, work study program and can provide you with financial advising. Student Awards is a great resource for student-athletes and we encourage you to become familiar with them. You can find further information on their website.

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VARSITY LEADERSHIP COUNCIL

Lead the Way....Against Hazing Becoming a member of the Queen’s student-athlete community this fall means that you will have the opportunity to continue the decades-old tradition of being active leaders in school, in athletics, and in community spirit. We are role models to youth in the area, and visible bodies in both the Kingston and Queen’s communities

13 | Queen’s Student-Athlete Handbook


Every member of a team club has a responsibility to evaluate what builds their community and ensures continued success. Before making the journey to your new home in Kingston, take the time to reflect. Think about how you want to be portrayed as an individual in your family, in the community, and in your sport. Think about what brings you success. Then, take a step outside of your team or club - both as an entity and the individuals that shape it. How does it operate to achieve success and how can you contribute to this? A major area of teamwork and community spirit is focused on respect. Queen’s Gaels are firmly committed to ensuring a safe and respectful atmosphere to everyone - at all times. From pre-season training to the season of competition, alumni events to team/club socials, every athlete within a successful program is committed to treating their teammate with the utmost respect, maintaining the trust and integrity that relationships require within a competitive sport. Next year, you will “Lead the Way” as a Queen’s student-athlete. Make the decisions that demonstrate how you would like to be

viewed when in the spotlight. Enjoy your time here - you are entering an exciting chapter of your life; and you, and those around you, deserve to have the best experience possible. Be the best that you can be. Be a leader amongst Queen’s Gaels this year. For more information on our Anti-Hazing Education, please go to www.gogaelsgo.com/stophazing Community Outreach and Engagement Our student-athlete are great contributors to the Kingston community through our outreach initiatives. Our athletes participate yearly in charity events including the Run for the Cure, Martha’s Table Holiday Basket Donations and the Jack. org Project. In 2015, our Men’s Rugby team raised over $45, 000 for Run for the Cure, contributing to a total of over $50, 000 from all of Queen’s Athletics. This is just a snap shot of what our student-athletes do and we are looking forward to another great year of community outreach and engagement from Queen’s Athletics. Queen’s Student-Athlete Handbook | 14


Section Three

THERAPY ZONE

15 | Queen’s Student-Athlete Handbook


Anti - Doping Information The Ontario University Athletics (OUA) and the Canadian Interuniversity Sport (CIS) have their Anti - Doping control regulated by the Canadian Centre for Ethnics on Sports (CCES). The CCES is founded on the principles of fair play and drugfree sport which Queen’s Athletics fully respects and adhere to. As participating members of the OUA, CIS and Queen’s Athletics, you are bound to the rules and guidelines of the CCES throughout your student-athlete career. For more information on what you need to know, please visit the Athlete Zone on the CCES website. Concussion Information Queen’s Athletic Therapy follows the concussion guidelines that can be found at Consensus statement on concussion in sport: the 4th International Conference on Concussion in Sport held in Zurich, November 2012, Br J Sports Med 2013; 47: 250-258 Any athlete suspected of having a concussion will be removed from play, and medical evaluations will be performed on a continuing basis. If you feel you have suffered a concussion, but have not told anyone, contact the Therapy Zone as soon as possible so we can ensure that you are being managed in the safest way possible.

Varsity athletes suspected of having a concussion must immediately report to the Athletics Therapy Clinic on the Lower Level 1 - and will be asked to return on a daily basis so symptoms can be monitored. Coaches and informed that the athlete is not to participate in activity until medically cleared. Athletes with a concussion will not be returned to play the same day on injury. The decision with respect to return to play is made by the member of the Athletic Therapy staff (certified staff or in-house physicians), and will be communicated to the head coach. Coaches are not involved in the decision making process of returning an athlete to play post-concussion. It is important for student-athletes to meet with the Retention Coordinator in the Athletic Services after the appointments with the Therapy Zone. This is to ensure that student-athletes create a plan with the Retention Coordinator to avoid any academic issues and begin with communication process with professors.

All varsity are subject to the 48 hour cognitive and physical rest protocol mandated by the Therapy Zone. This protocol is in place to rest from the concussion and support recovery process. Problems could arise over the first 24-48 hours. You should not be left alone and must go to the hospital at once if you; Have a headache that gets worse Are very drowsy or can’t be awakened (woken up) Can’t recognize people or places Have repeated vomiting Behave unusually or seem confused; are very irritable Have seizures (arms and legs jerk uncontrollably) Have weak or numb arms and legs Are unsteady on your feet; have slurred speech Queen’s Student-Athlete Handbook | 16


New Insurance Application Queen’s University Athletics and Recreation is committed to providing high-quality, timey athletic therapy services to all of our student athletes. Beginning September 1st, 2017, student athletes who have opted in to the university insurance plan will be required to pay for services at the conclusion of their appointment, and submit a claim for reimbursement to their insurance company. Both the AMS and SGPS now have mobile apps that will allow the athlete to be reimbursed within three to five business days once the claim has been submitted electronically.

Setting up your mobile App: Undergraduate Student Insurance The Studentcare mobile app is available to download from the app store on your mobile phone. After creating a profile you will be given the opportunity to input direct deposit information to receive your reimbursement within 3-5 business days. You will only have to input your personal information once. From then on you simply need to take a photo of your receipt and submit it to your insurer directly from your Smartphone. *Link to location for further information

Graduate Student Insurance The RWAM Member Portal is where you will access your claims history, print off explanation of benefits for tax purposes, see what you’ve claimed, submit claims online, and follow up on claims.

• • • •

Go to www.studentvip.ca On the right hand side in drop down box select “Queen’s Society of Graduate & Professional Students (SGPS)” In the top right hand corner, select “RWAM MEMBER PORTAL”

Tips for Registering: Use either Google Chrome or Firefox 1. Click “Register Now” to open the registration page 2. Enter your first name the same way you have registered at school (you may or may not need your middle name) 3. Your Group Number is 490019 4. Your ID on the plan is your Student ID number 5. Select RWAM MEMBER PORTAL at the bottom of the page, which will bring you to the below link. Follow the instructions to complete your portal profile. **Once you have access to the portal, you can download the Plan Member app from your app store and submit claims easily using your phone. *Link to location for further information (*If possible, may be better just to provide link for this one since it is more complicated and takes up a lot of room)


Medical Requirements Forms – First Year Varsity Team Participants This information pertains to: recruits, transfers, walk-ons, practice players who will not be on the team roster & athletes who have played on a team previously but were not on an eligibility certificate the previous season. The following information is required no later than 4 weeks prior to the commencement to the athletes’ training with their respective sport: • Completed Medical Questionnaire: VIEW PDF • Physician’s examination: VIEW PDF • Complete with physicians stamp and/or CPSO number (or equivalent) • 12 lead ECG: We will require 12 Lead ECG that has been interpreted by a Physician and with that interpretation clearly indicated on the ECG. Physician’s examinations and 12 lead ECG should be completed by the athletes’ family physician with the rationale being “Varsity athlete pre-screening”, and at the cost of the athlete. In cases where this is not possible, our in-house physicians can provide this service. However, appointments are based on availability, and may cause a delay in the athlete being able to participate in team training. No athlete will be allowed to participate in any team activity (including, but not limited to, training camp, practices, exhibition games, and strength & conditioning sessions) until all required medical information has been received, reviewed and cleared by the Certified Athletic Therapists or in-house physicians. Not sending your information in by the specified deadline will risk a delay your participation of all team activities.

Athletes who were on a team’s eligibility list the previous year will only be required to fill out the medical form (available online as part of the eligibility process), unless a significant injury or illness requires them to have a physician’s medical performed (will be determined on a case by case basis) Please send all completed information to: Therapy Zone Queen’s Athletics & Recreation Centre 284 Earl St Kingston, ON K7L3N6 Should you have any questions or concerns, please direct them to Vicky Wiltshire, Coordinator of Athletic Therapy Services: Vicky.wiltshire@queensu.ca


“I’m injured, what should I do next?” If you are injured in a game, practice or workout session, you need to let the Therapy Zone know as soon as possible/ Booking an Appointment To make an appointment, please call 613-533-3325. StudentAthletes receive up to 14 visits that are covered through your insurance plan (more information below) and Athletics subsidizes 6 visits of the 14 visits have been reached. Canceling an Appointment If you need to cancel your appointment, you must do so 24 hours ahead of time, (i.e. if your appointment is Tuesday at 2pm, you need to cancel by Monday at 2pm). If you do not cancel 24 hours before, you will be subject to a charge. Services Offered At the Therapy Zone, we have the following services available to you: •

Athletic Therapy and Physiotherapy

Registered Massage Therapy

Bracing (i.e. ankle, knee, patellar, thigh, shin splint, shoulder dislocation)

Sport and Exercise Medicine

AMS and SGPS health insurance As Queen’s students, you are automatically enrolled in one of two insurance plans. For the most undergraduate students, you are enrolled in the Alma Mater Society (AMS) insurance and for most graduate students, you are enrolled in the Society for Graduate and Professional Students (SGPS) insurance. As student-athletes, you are strongly encouraged to retain this insurance coverage because the Therapy Zone has the ability to directly charge these insurance groups instead of having to pay out of pocket. This saves student-athletes the time and hassle of having to submit claims to insurance companies to receive your money back.

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Section Four

STRENGTH AND CONDITIONING Queen’s Student-Athlete Handbook | 18


Our Vision “We strive to be the best Strength and Conditioning department in the country. Through tireless effort, unwavering passion and continuing education, we will provided the best service possible to our student-athletes.” Our Mission “We will serve the students-athlete and provide them with the guidance, positive encouragement and environment to succeed on and off of the field of play.” The Queen’s Strength and Conditioning program is run by a highly educated staff that is committed to the holistic development of the student-athlete and is an integral part of each teams Performance Plans. Our head Strength and Conditioning Coach, Colin McAuslan as well as Assistant Coach Evan Karagiozov and approximately 35 interns are directly involved in the performance and progression of our student-athletes. These coaches oversee all facets of Strength and Conditioning including warm-ups, cool downs, mobility, flexibility, strength-training, power and speed development, energy system training and mental challenges. The Head and Assistant Coaches work closely with Athletic Therapy to return athletes to play from injuries.

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Code of Conduct All varsity athletes at Queen’s are extensively involved in the strength and conditioning program. Throughout the year, athletes will have 2-6 training sessions a week with their teammates and coaches. Each athlete is required to complete all of the tasks and our training schedule allows for flexibility around classes. The experience and leadership of our veteran athletes are relied upon heavily when creating the ideal atmosphere for success. Athletes are encouraged and expected to: • • • • • • • • • •

Arrive on time in Queen’s clothing Sign in Tuck in their Queen’s shirt Be attentive (no sitting, yawning or wandering) Provide encouragement to fellow varsity athletes Complete their workout card daily Attend all training session and 3 testing sessions Account for every repetition Clean up after themselves Prepare with the proper intensity and focus

These guidelines are in place to offer all athletes safe, efficient and professional services while fostering an expectation of success through physical preparation and mental challenges. Coaches will provided athletes with every opportunity to succeed and athletes following through will ensure their individual and team success.


Summer Program Queen’s Strength and Conditioning prides itself on the services and environment that is offered throughout the summer months there on campus. Athletes are encouraged to stay in Kingston to train daily with fellow athletes and the S&C staff. This includes regular conditioning, speed, change of direction, lifting and mobility sessions that are tailored to your sport demands and yearly competition schedule. Queen’s turf fields and weight rooms are utilized to provided top level strength and conditioning to the varsity athlete, and this is a great opportunity to grow the athlete to athlete support within Queen’s Athletics. We highly recommend that athletes do what they can to stay in Kingston for the summer. If athletes choose to go home for the summer, Queen’s S&C will provide athletes with a training program to complete at home. Interns The collaboration between Queen’s Athletics and Recreation with the School of Kinesiology and Health Studies program, provide students in the Kinesiology or Physical Health Education programs a unique three-year, mini-stream of study that allows students to explore the field of Athletic Therapy or Strength and Conditioning. The Strength and Conditioning mini-stream is a unique learning opportunity that allows enthusiastic, outgoing students who are willing to dedicate themselves to training and improving our varsity athletes an internship opportunity. As an intern you will be immersed in the Gaels Strength and Conditioning Program and will become an integral component in the success of our teams. This mini-stream is offered over three years, typically starting in second-year of the PHE or KIN programs. Students complete a foundational course KNPE 345/3.0 in second year, as well as a practical experience with the Athletics and Recreation Department in the area of Strength and Conditioning. This is following by a Field Placement in Strength and Conditioning (KNPE 346/4.5), to be taken in third-year, and an Internship in Strength and Conditioning (KNPE 446/4.5) to be taken in fourth-year. Testing Each Varsity Team performance is tested individually three times annually with team and individual goals being an integral part of the athlete’s accountability to the program. Athletes are expected to approach training with a professional attitude and desire to improve with the staff and veteran athletes providing the atmosphere to do so.

Queen’s Student-Athlete Handbook | 20


Section Five

MARKETING, COMMUNICATION AND EVENTS (MCE)

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MCE is the unit in Athletics and Recreation that strives to make your home game and championship experience the best it can be. They are responsible for marketing, promotion, events, social media and communication. Here are some areas that you need to be aware of as a Queen’s student-athlete. Social Media Awareness Social media is a significant part of everyday life and is an important and all powerful tool that needs to be discussed and managed. As a student-athlete, you are automatically a part of various communities including, but not limited to, Athletics and Recreation, Queen’s, Kingston, the OUA and the CIS. Being a leader and ambassador for these communities’ means you are always in the public eye. It is easy for a third party to search for your personal information on all social media platforms (Facebook, Twitter, Instagram, Snap Chat) and on the internet (websites, goggle). The rise in internet usage and social media means your department during your years at Queen’s can be documented and put on the internet forever. As Erik Qualman, author of ‘What happens on Campus Stays on Youtube’... your exploitation, your evolution and your missteps are much more likely to be public. They are also more likely to follow you after university. This shouldn’t scare you, but it should make you think about what you post and be aware of what others post about you. When it comes to social media, the rule of thumb should be that if you do not want your parents, mentor, coaches, or any important people in your life to see it, and you think it might reflect poorly on the communities you are a member of because your are a student-athlete, don’t post it.

The SIO will be presented during any interview, if requested by the student-athlete or coach

The SIO will not give out students’ contact info without consent. If you are called at home or on your cell phone, refer the person to the SIO

Any reasonable interview request will be granted. Media requests will be judged “reasonable” based on the specific time, location and circumstances of a proposed interview situation. Interview will never be scheduled in conflict with any academic pursuit of a student-athlete, and are not normally granted prior to competition on game days (Interviews prior to TV games may be an exception). In addition to scheduled interviews, you may be required to make a media appearance following one of your games/ competitions. In most cases, members of the Sports Information staff will be on hand to facilitate these interviews; however you should be prepared to speak with the media given the opportunity. A request to cooperate with the media is a chance to promote your team, your sport, Queen’s University, and yourself as a student-athlete. The more cooperative you are with the media, the better chance you will have of the media presenting positive stories about you and your teammates. If you want advice on how to handle a interview, please do not hesitate to talk to the SIO.

Interviews Policy Our Sport Information Officer, Shawn MacDonald, will receive interview requests and will solicit interviews for local, provincial and national media outlets. • All interviews must be arranged through the Sports Information Office. Do NOT make arrangements on your own. •

The SIO will be present during any interview, if requested by the student-athlete or coach. Queen’s Student-Athlete Handbook | 22


Interview Tips DO • • • • • •

Keep your head up and smile Look at the person interviewing you, not the camera Be on time (preferably early) Be presentable. Practice gear/nice clothing and don’t chew gum Repeat the reporter’s question in your answer Pause and think before answering questions, pauses never show up on the paper or on TV.

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DON’T • Criticize teammates, coaches or officials • Joke or use sarcasm • Say anything “off the record”, that phrase does not exist to journalist • Say “No Comment” instead say “I’d rather not discuss that at this time” • Provide locker room material for any opponents (current and future) • Pretend you are the coach. Let the coaches discuss who will start, games plans and strategies


Sponsorship Partners

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Queen’s Resources As a Queen’s student, there are many services that are available to you. Please click the links below to learn about the different services available. Student Academic Success Services Career Centre Office University Registrar Sexual Violence Prevention Mental Health MHAC Resources on Campus Queen’s University International Centre Alma Master Society Society of Graduate and Professional Students University Ombudsman

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