Staff in focus
Meet our Care Navigation Team Sandra Jang, Care Coordinator With Queensland Country for 3 years
Tina Clark, Care Navigation Manager With Queensland Country for 5 years How long have you been a Registered Nurse? 21 years Do you have a particular area of nursing you prefer? I specialised in Neuro Surgical nursing early in my career, but my passion remains in Aged Care especially Dementia Care. What do you like most about the Care Navigation program? The opportunity to reach out to our Members in their most vulnerable times post hospitalisation and offer assistance in their recovery.
Nurse? I completed my Bachelor of Nursing in 2013 and have been nursing for 7.5 years. Do you have a particular area of nursing you prefer? Nursing offers a wide range of areas to work in – I am really enjoying my current role as a Care Coordinator. It is a different model to ‘hands on’ nursing but equally rewarding. What do you like most about the Care Navigation program? I like the flexibility of creating individualised programs to assist our Members. What is the most rewarding part of your job? Returning home after a hospital stay can be a daunting prospect and at times present some challenges. I find it extremely
What is the most rewarding part of your job?
rewarding to be able to support our
Contacting Members and having the privilege of being
Members through this time.
part of their recovery journey. Receiving feedback that they are close to or fully recovered from their procedure and that we have made a difference is the most rewarding feeling. I also have an amazing team that I manage, which makes the management aspect of my job easy and enjoyable. What is the most important part of health insurance? Having that peace of mind that I have a choice in my health partners, and that I am in control of my own health journey. Do you have a hobby or activity you enjoy to do on your time off? I enjoy pottering in the garden and trying my hand at cooking delicious meals. Favourite food or recipe you enjoy? I enjoy all cuisines and don’t really have a favourite. My Almond Shortbread Cookies are one of my favourite to cook, and are always popular for morning tea with work colleagues and family.
20
How long have you been a Registered
Queensland Country Health Fund • Living Healthy Winter/Spring 2021
Do you have a hobby or activity you enjoy to do on your time off? Bringing new life to an old Queenslander house keeps me busy on my time off – it is definitely a labour of love!
