The Rail Safety Summit - Special Edition by Rail Media

Rail-Safety-Mag-2012-Quark_Rail Safety Mag A4 21/03/2012 10:06 Page 1

Rail Safety Special A Rail Media Special Edition to coincide with the Rail Safety Summit 2012. 19th April ~ Loughborough University

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We must all take our share of the responsibility. The rail industry is beating the recession in terms

of rising passenger numbers and work being

Branch. Can significant safety improvements be

carried out to improve and increase its

realised with the new devolved Route

Organisations?.

11.10 Where are we on the ‘Safety Awards rostrum’? Steve Diksa, Bridgeway Consulting

commitment to High Speed 2 and Crossrail

Leadership and safety cultures within the

11.30 The road to ‘World Class’ Catherine Behan, Transport for London

infrastructure. With a Governmental

underway, we are entering what may prove to be

the fastest expansion of our railways since they

industry have long been my chief concern. There

is now a new determination to tackle these

were first built.

problems. Many look exclusively to the rail

London Underground is arguably now working

we must all take responsibility.

more reliably than it has for some time, but

productivity improvements and project work

especially must be completed safely, as we get

infrastructure owners for leadership on this, but

The Rail Safety Summit, the Conference run by

Rail Media at Loughborough is your opportunity

closer to the Olympics.

to get up to date and have your say - don’t miss it!

Network Rail has been steered into a welcome

Colin Wheeler BSc (Eng), CEng, FICE, FPWI

new direction since the appointment of David

Higgins as its Chief Executive. The new Route

Rail Safety Summit Host

Directors and Train Operating Companies have

been offered the opportunity to become directly

11.50 A Perspective on Safety Gareth Llewellyn, Network Rail 12.15 Q&A with Speakers 12.30 Lunch / Exhibition 13.30 Leadership and zero-accident cultures in the workplace Jeff “Odie” Espenship, Target Leadership 13.55 Better Together Steve Enright, Southern

involved in locally organised maintenance

14.20 Q&A with Speakers

both making economies and improving

14.35 Coffee / Exhibition

reliability.

15.00 Safe use of road-rail vehicles Liesel Von Metz, HM Inspector of Railways

initiatives. They are set to work closely together performance in terms of safety as well as

Network Rail’s investment projects organisation

has arguably never been busier and its transition into a competitive commercially run project

management organisation is only just beginning. The concerns of the Office of Rail Regulation in a

number of areas are well known and reflect the findings of the Rail Accident Investigation

www.railsafetysummit.com

Rail Safety Summit 19th April 2012 Loughborough University

www.railsafetysummit.com

15.25 Improving Safety in Train Maintenance depots Christian Fletcher, Zonegreen 15.50 Q&A with Speakers 16.00 Conference Close

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The Design Safety Comparative EU railway passenger and fatality rates

David Shirres reports Britain’s railways are among the safest in

Europe, ranking second for passenger safety and

sixth for workforce safety out of 25 EU member

states. Anna Walker, non-executive Chairman of

the Office of Rail Regulation, recently

acknowledged this safety record during

Change over Project Lifecycle

November’s IOSH Railway Conference, but warned there is no room for complacency.

In his presentation to the last Safety Summit in

May 2011, Paul Taylor, Director of Network

Rail’s Safety Leadership and Culture Change

Programme, also highlighted the dangers of

complacency. Paul explained that once rules,

procedures, tools, equipment and PPE had been

considered, the focus has to be the environment

in which people work and improving workforce

engagement. He stated: “Workforce engagement

requires trust and an improved safety culture at

all levels, and this is being addressed by Network

Rail’s Safety Leadership and Culture Change

(SLCC) Programme. Part of this extends into the

working environment, which requires improved

project and equipment design.”

To bring about such design improvements, the

SLCC programme now includes a “Safety by

Design” initiative. This reinforces the

requirements of the Construction (Design and

Management) Regulations, which have required

designers to “avoid foreseeable risks to the

health and safety of any person at work or any

person carrying out construction work” since

1995. The regulations require designers to

eliminate risks if it is reasonably practicable to

do so and, if not, to mitigate those risks. They

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CHALLENGE also require the designer to provide information about risks that can’t be eliminated by design.

Safe design champions

Keith Miller has worked on railway civil

engineering projects for 34 years, having

previously been the senior project manager for

the Forth Bridge repainting project. Although

head of construction for Network Rail’s Building

and Civils projects, he is currently seconded to the SLCC Programme to manage Safety by Design.

Keith’s belief in the need for this initiative is

clear as he has seen the results of designs which

have not adequately considered or

communicated workforce risk: “One example of

poor safety by design that springs to mind was a

chamfer on a bridge beam which made it

unstable when transported. This resulted in a

serious injury whilst it was unloaded. More

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needs to be done to prevent such accidents and

that’s why I’m glad to be leading this initiative.” One of Keith’s allies is Lee Parlett, Network Rail’s

Heath and Safety Manager for its Crossrail and

Reading Programme. Lee is also enthusiastic

about the concept of building safety into designs.

Indeed his belief in this concept is such that he

recently completed a 53-page dissertation

entitled “Consideration of construction safety

during the design phase of railway infrastructure

The design prize

If done at the conceptual project stage, workforce

safety improvements can be introduced at

minimal cost, as shown by a graph of change

over a typical project lifecycle. Such design safety

improvements are also likely to offer

construction and maintenance cost savings from,

say, improved productivity and access, and can

be illustrated by the following examples: •

Providing structures with scaffolding fixture

•

Locating equipment cabinets greater than

projects” as part of his MSc course on Health and

points for future maintenance;

Lee’s dissertation makes interesting reading. Its

three metres from the line with no requirement

Safety Management.

literature review includes a 2004 HSE study

to go “on or near the line”;

steps to prevent 43% of fatal construction

•

literature. As part of the Crossrail Programme,

holes in a ceiling by the provision of an adjustable

which concluded that designers could have taken

accidents and quotes similar statistics from other Lee is well placed to help implement this concept.

Mitigating the risk of neck and shoulder injuries

whilst using a heavy drill to drill large numbers of lever attached to scaffolding to lift the drill;

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•

Access route for heavy materials within a

building identified at design stage to enable use of mechanised plant;

•

Bad Design: Axle Counter in the six foot rather than the cess

Use of lightweight TroTred troughing (as

described in The Rail Engineer issue 83,

September 2011) to provide a combined cable

route and safe cess.

Barriers to success

Designing for workforce safety is a legal

requirement which offers potentially large safety and cost benefits at minimal expense. However,

this concept is often not applied. Examples

include the installation of axle counters in the six foot rather than the cess, new S&C being

installed without an access point, and lines

converted to bi-directional working without

additional track protection. Nevertheless, as

construction phase so, as a result, report

all applicable standards.”

Network Rail’s designers. They face the

activities that may have occurred a year

The first stage builds on much that has already

Keith says, “I’ve got a huge amount of respect for

recommendations are unlikely to address design

challenging task of designing safe rail

previously.

been done including CDM training, lessons

applicable standards.”

So far as the Construction, Design and

workshops, improved information on drawings

infrastructure in accordance with the numerous

Perhaps this partly indicates the problem, as

hazard identification at the design stage is unlikely

to be effective if it is standard driven. Instead it

requires an understanding of the construction and

maintenance problems which may be unique to

individual projects. Hence the requirement, at an

early stage in the project, to bring designers

together with construction and maintenance personnel. Design often has to be discipline

specific, whilst risk mitigation generally requires a multi-functional approach. For example, the track

designers’ remit for replacement S&C may not

include either permanent or temporary access. Lack of awareness is another reason why

construction safety is not adequately considered

at the design stage. Lee’s dissertation illustrates

this by a review of lessons learnt during the West

Coast project. Although the project teams had

identified 1080 lessons learnt which could benefit

other projects, no Safety by Design issues were

identified, indicating a lack of awareness that

inadequate design for safety could be a problem.

Accident reports almost invariably only consider immediate and underlying causes during the

Management (CDM) Regulations are concerned,

the role of the designer is not limited to

technically qualified engineers. The HSE’s

Industry Guidance for Designers shows how

learnt intranet pages, risk assessment

and pilot schemes such as undertaken on

Crossrail. The CDM awareness training given to

all Network Rail’s project personnel includes a

video illustrating how decisions in offices can

roles which are not normally thought of as

affect site safety.

on the health and safety of others. For example,

Keith is particularly pleased with the Lessons

designers can take decisions that have an impact

clients might unduly limit available land, insist

on a particular surface finish or limit

maintenance access by specifying soft

landscaping. As far as the CDM Regulations are

concerned, these are design decisions. However,

those who make such decisions are probably not

aware that they are adopting the CDM Designer’s

role.

Strategy for success

Network Rail’s strategy for Safety by Design is

designed to overcome these issues, and Keith is

confident that it will deliver the required design

improvements: “The strategy is a two-stage

approach. The first stage is to build awareness

and develop tools to deliver the CDM designer’s

duties, while the second stage will make sure

these tools are embedded into the Network Rail

design process. This will also include a review of

Learned page on Network Rail’s internal intranet

system, Connect: “It’s an effective way of sharing

lessons learnt, as they used to get buried in

documents which were not easily accessible.

Another good example I’ve come across is a

similar initiative piloted by the Thameslink

project - warning triangles are provided on

construction drawings to highlight residual

safety risks that cannot be designed out.”

Work still in progress includes CDM training for

particular roles and defining best practice

Designer’s Risk Assessments which will form the

basis of a risk awareness training programme. The

standard designs already published on Connect

are being reviewed to eliminate, if possible,

residual risks and to confirm that remaining risks

are clearly identified by warning triangles on

drawings. Workshops with industry partners are

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Network Rail’s Lessons Learned Intranet

Crossrail Design Hazards Example

to be held to enable CDM Co-ordinators to

including emergency escape. Design safety is also

effectively participate in design reviews and for

stressed in Crossrail’s overall Health Safety and

design risk assessments. A further workshop will

their guide “Health by Design” which includes

Contractor’s Responsible Engineers to consider

specifically consider how infrastructure design can

reduce maintenance difficulties. Network Rail is

Environmental Standard which is supported by

toolkits to assist designers to identify and reduce

Interestingly, this guide focuses on health risks

Engineer of the South Eastern and Chatham

Innovation website (as described in The Rail

and provides possible design solutions for

Engineer issue 84, October 2011).

particular hazards.

Crossrail also pioneers safe design

Network Rail, Lee has used it as support material

various industry partners with Network Rail

being responsible for the works on the existing

rail network. This includes around £1 billion of

work between Paddington and Maidenhead,

effort, it had really made a difference.

A lesson from the past

www.crossrail.co.uk/assets/download/483.

The Crossrail Programme is being delivered by

reinforced Lee’s belief in the Safety by Design

philosophy as it showed that, with relatively little

construction hazards. This is available from

also sponsoring the development of products to

improve safety and seeks ideas through its

egress and water run off mitigation. This

In 1916, Richard Maunsell, Chief Mechanical

Railway, gave his presidential address to the

Institution of Locomotive Engineers on the

subject of locomotive design and maintenance.

Although Crossrail’s guide is not mandated on

He concluded by saying that “The engineer

for “My Role with the Designer” workshops

which he knows should be accessible and he

which have been held for all Crossrail and

instinctively looks for the prominence of details

rightly regards as a monstrosity a machine which

Reading programme staff with CDM

is lacking in this respect.”

the profile of construction worker safety as a

Although a long time ago, and referring to a

responsibilities. These workshops aim to raise

design objective and to provide the tools to do

different type of railway engineering, this

Western mainline to Heathrow. The Crossrail

Hazard Assessment Implication Review), a

unnecessarily installed in the six foot. It’s good to

which is delivered by Crossrail Limited with

construction, maintenance, repair and

connections to the new tunnel portal at

Paddington and a new flyover over the Great

Project is the central work, mainly in tunnels,

this. One such tool is CHAIR (Constructability

technique developed in Australia to reduce

Bechtel as CDM Co-ordinator.

demolition safety risks associated with design.

Crossrail’s emphasis on design safety is reflected

A CHAIR review was recently undertaken for an

Symonds in April 2010, the first given to a

Heathrow flyover. This took 2 hours, involved 15

in a Health and Safety award given to Capita

consultancy. This was granted for commitment to health and safety issues in design, specifically for

tunnel portals at North Woolwich and Plumstead

which allowed for safe railway operation,

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embankment which forms part of Crossrail’s new people and identified 30 risk reduction measures

to be incorporated into the design including

integrated reinforcing wall edge protection,

lifting lugs for pre-fabricated panels, emergency

statement applies equally to an axle counter

know Network Rail is taking action to avoid such

monstrosities in future.

Network Rail’s assistance in the preparation of

this article is gratefully acknowledged. Further

information on a CDM Designer’s duties is

available from the HSE website at:

http://www.hse.gov.uk/

construction/cdm/designers.htm

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WE ASKED WILLIE BAKER... 1) Would a dramatic reduction in the number of rules, regulations and standards benefit both our safety culture and performance? Probably not! The advantage in having

procedures is that they can help to focus attention

on what is important, and let us not forget just

remedied. All this should be done in a

transparent and accountable way. The whole

arena of systems and process is a significant

element of the Post Graduate Certificate in the

Management of Passenger Transport Emergency

Incidents, and has already attracted a lot of

attention. Systems often do not require any

alteration at all, but the staff to whom they apply

motivate people to give of their best! Having good

people who know their role and responsibility

and are therefore accountable is probably more

important that tinkering with contracts. In lesson

8 of his 13 rules of leadership Gen. Colin Powell said; “Organisation doesn’t really accomplish

anything. Plans don’t accomplish anything either.

Theories of management don’t much matter.

Endeavour’s succeed or fail because of the people

how inherently safe the railways are in the UK.

often need better training!

viewed as a ‘backside covering’ exercise and no

4) Has the profile and hence effectiveness

me is about having rules, regulations and

standards that are clear, relevant, concise and

by being subsumed into the Office of Rail

7) Do we value and trust competent rail

Regulation?

workers to the extent that they deserve?

frequent, high quality training delivered at an

There is probably a debate to be had about the

Not always, and when we do it is not always

of these organisations, along with the RSSB and

themselves up let us remember that the rail

The disadvantage is that they can be sometimes

one benefits from this. The important point for

understood by all, and to achieve this requires

appropriate level to the appropriate audience. As

an eminent professor once said “you can tell a

person of any age anything – as long as you pitch

it at the right level”!

individual and aligned roles and responsibilities

the RAIB.

2) Should line managers and supervisors be

into route responsible management

rewarded for safety performance or does

improve both safety culture and

this lead to under-reporting?

performance?

person being recognised for doing something that

has improved safety on the railways has

prompted others not to report things! I can think

of occasions when people have reported what

they ‘think’ was a safety issue that turned out not

to be, and subsequently felt miffed when they

were ignored. In March this year the Chartered

Management Institute published a report

highlighting their research that nearly 50% of line managers in the UK were considered ineffective

by their staff. Maybe some managers simply need

consistent, but before people start beating

industry is not alone in this important aspect of

employee recognition, and it sure is a lot better

than it used to be, so let’s keep on getting better

and better. Organisations that have the happiest

work force are also the most profitable. Fact!

8) Many train-crew, contractors and agency

I am a firm believer in healthy competition, and a

staff still travel large distances to work.

recognise and accept improvements in a mature

what could be done to reduce the

measure of ‘being healthy’ necessitates others to

Does this increase the risk of accidents and

way putting aside individual ego’s and petty

travelling?

of good management is to get out of the way of

It is right for managers to be aware of the time

disagreements. I also believe that one of the arts your staff! Newly appointed Route Directors now

have an enormous opportunity to view their

organisation and shape it into what it needs to

look like, with the right people in the right place,

correctly trained and appropriately resourced. I

am old enough to remember Area Managers of

to be better and more effective communicators up

the 1960’s 70’s and 80’s, many of whom were

managing matters of safety or perceived matters

and I see the recent devolution as an exciting

and down the organisation when it comes to

you accomplish great deeds.”

of the Railway Inspectorate been reduced

5) How could the devolution of Network Rail

I am not sure I can ever recall an occasion when a

involved. Only by attracting the best people will

skilled, talented people, devoted to their industry

of safety?

opportunity to build on many of the best bits of

3) Do we need separate categories for near

future.

the past, as well as shape the industry for the

and distance some people spend commuting to

work but it need not necessarily be a bad thing or

something that poses a risk. I was not alone when

I spent many years commuting large distances on

a daily basis, but I managed my time so as to

make the commute to work part of my working

day, and part of my daily relaxation on the way

home. By all means talk this through with staff,

and ensure their wellbeing but don’t be surprised

if they are more on top of their emails, and have

read more books or enjoyed more music than

you!

misses and close calls? What I believe is required are effective and

efficient systems and processes that are well

managed and audited so that issues are quickly

recognised, accurately categorised and promptly

6) To improve safety performance do we now need new forms of contract in the rail industry? I’m not convinced that contracts inspire and

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Preparing for and dealing with emergency incidents The Hidden Report into the Clapham train crash

of 1988 unearthed a failure to carry “sincere intentions” from “thought into deed” and

recommended that exercises simulating

Is the planning, preparation and training started

by Hidden over twenty years ago still happening

the way it should?

emergency incidents should be carried out on a

regular basis.

AGENDA 08.30 Registration and exhibition viewing 09.30 Conference opening Colin Wheeler 09.40 Preparing for and dealing with emergency incidents Willie Baker, Emergency Incident Consultant 10.00 FirstGroup’s approach to influencing behavioural safety Seamus Scallon, FirstGroup 10.20 Q&A with Speakers 10.40 Coffee / Exhibition 11.10 Where are we on the ‘Safety Awards rostrum’? Steve Diksa, Bridgeway Consulting 11.30 The road to ‘World Class’ Catherine Behan, Transport for London 11.50 A Perspective on Safety Gareth Llewellyn, Network Rail 12.15 Q&A with Speakers 12.30 Lunch / Exhibition 13.30 Leadership and zero-accident cultures in the workplace Jeff “Odie” Espenship, Target Leadership

Willie Baker Emergency Incident Consultant Willie spent 33 years in the British Transport Police and had involvement in all the major

incidents that took place in the recent past,

including the London bombings. He was the first

‘silver’ at Paddington, wrote the Prime Minister’s briefing after Gt. Heck and spent four days in

‘Gold’ command at Ufton Nervet.

Since retirement in 2008 his work has included

Metro and the Saudi Arabian metro for the Hajj

pilgrims.

13.55 Better Together Steve Enright, Southern 14.20 Q&A with Speakers 14.35 Coffee / Exhibition 15.00 Safe use of road-rail vehicles Liesel Von Metz, HM Inspector of Railways 15.25 Improving Safety in Train Maintenance depots Christian Fletcher, Zonegreen

taking the lead on the writing of emergency plans

15.50 Q&A with Speakers

training for the two most recently opened

16.00 Conference Close

and procedures together with all associated

passenger railways in the world; The Dubai

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WE ASKED SEAMUS SCALLON... 1) Would a dramatic reduction in the number of rules, regulations and standards benefit both our safety culture and

financial regulator, rather than safety regulator

and believe the HSE are safety regulators.

performance?

In terms of the Inspectorate itself, they actually

Certainly there is scope for simplification and

behind franchises more easily, and can therefore

removal of some actions which don’t actually

have more power as they can see the finance

look more closely at CBA output and attempt

control risks. However, for generations the

to“influence” franchise change. They have

latterly Standards for controlling of risk.

in non-railway fields which is a problem as they

Industry has relied on Rules, Regulations and

Changing from a dependant to an independent or

interdependent safety culture is a massive step

perhaps lost the close interfaces with HSE experts

do not all have a broad enough skill set to cover

7) Do we value and trust competent rail workers to the extent that they deserve? Trust and integrity is a critical factor in defining

positive relationships with the workforce and it

its something that can often feature heavily in the

findings of safety climate surveys. The answer to

this question will be dependent on the

organisation’s approach to this value, but in my

opinion the development of trust is the most

critical component in creating a robust safety

that needs to be supported by a gradual transition

cover, eg COSHH, construction etc.

the whole area of regulation which they have to

culture.

risk and a full commitment to safety both from an

I'm not personally convinced that the HSE

staff still travel large distances to work.

plan, which ensures a collective understanding of

individual and team perspective.

2) Should line managers and supervisors be

support to them fully appreciates or understands

Does this increase the risk of accidents and

this can lead to some misunderstanding.

travelling?

5) How could the devolution of Network Rail

Fatigue is obviously a factor here and the main

the rail industry as well as it used to, and at times

rewarded for safety performance or does this lead to under-reporting? There is always a possibility of performance

into route responsible management improve both safety culture and

rewards driving behaviour that could lead to

performance?

be managed by agreeing reasonable targets,

The changes accompanying devolution will

under reporting, but I would consider the risk can

suitable audit, verification and quality control

checks within safety reporting processes. I would

have a view that good safety performance should

not be excluded from a reward structure, as

leadership and accountability are important

drivers to enhance safety.

3) Do we need separate categories for near

provide an excellent opportunity for both a

bespoke and innovative approach to managing

route risk and improving safety culture. This

economic position, people will seek work

wherever they can.

Controlling the risk through a restriction in travel

times to book-on points may also lead to loss of

flexible working and remote signing on may be

some way to helping, but they are only just

beginning to manage the interfaces between

6) To improve safety performance do we

indicators.

industry?

4) Has the profile and hence effectiveness

The tendering process probably needs to be more

performance in other ways. Where practicable

ways to reduce travelling, although in other

scenarios perhaps some solutions could arise

through a partnership approach with the Trade Unions.

now need new forms of contract in the rail

explicit in terms of corporate values and

workforce safety culture expectations. This

Regulation?

approach would likely require reinforcement as

I would not agree that the profile or effectiveness

regime.

of the Inspectorate has reduced since the change.

recruitment, proactive management and

monitoring. However, given the current

performance issues. Currently JSIP/ JPIPs go

I agree that we should have separate definitions

by being subsumed into the Office of Rail

controls currently are applied through

the best staff, therefore adversely affecting

TOCs and NR.

of the Railway Inspectorate been reduced

what could be done to reduce the

should also ensure greater local knowledge and

improved understanding of particular

misses and close calls?

as the data is of vital importance as lead

8) Many train-crew, contractors and agency

an integral part of the contract management

In my opinion they are making effective use of

both their powers and resource, though there is a

perception that the general public see ORR as the

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FirstGroup’s approach to influencing behavioural safety In 2006, FirstGroup introduced Injury

Prevention as an innovative approach to tackling

unsafe behaviour. The objective was to

encourage people to talk about safety, share

concerns and work together to take action and to

put safety at the top of the agenda. At the very heart of Injury Prevention is the belief that “If

you cannot do it safely, don’t do it”.

Central to the strategy is the Injury Prevention

Handbook, which symbolises the empowerment

to all FirstGroup’s 130,000 employees to talk

openly about safety and to take action to prevent

injuries. In the presentation opportunity will be

taken to cover the successes, challenges and

future aspirations for the Group.

Seamus Scallon Safety Director, UK Rail, FirstGroup Seamus has over 30 years operational and safety

13.30 Leadership and zero-accident cultures in the workplace Jeff “Odie” Espenship, Target Leadership 13.55 Better Together Steve Enright, Southern 14.20 Q&A with Speakers

management experience at a senior level within

14.35 Coffee / Exhibition

and enhancing safety management systems, and

15.00 Safe use of road-rail vehicles Liesel Von Metz, HM Inspector of Railways

the rail industry. He has expertise in developing

also brings together the wide range of expertise

available within FirstGroup’s Rail Division to

achieve the relentless pursuit of safety excellence

in all areas.

15.25 Improving Safety in Train Maintenance depots Christian Fletcher, Zonegreen 15.50 Q&A with Speakers 16.00 Conference Close

www.railsafetysummit.com

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The most innovative product By any measure, Rail Safety Systems BV of the

Netherlands have had a spectacular year. The

company won the prestigious European

Innovation Award at the Rail-Tech Europe trade

performing maintenance work on the track was

reason enough for the jury to send Rail Safety

V004 July 2010 and the Health & Safety

Innovation Award”, said jury chairman Professor

Social Affairs & Employment.

Systems home with the 2011 European

fair in Amersfoort, Holland; and after exhaustive

Riessberger.

received product acceptance approval from both

The Magnetic Safety Barrier when working on the track

testing and trials, the magnetic barrier has

the TUV in Germany and Network Rail in the UK.

In one trial it proved over 20 times quicker to erect

and dismantle than conventional barriers, reduced

the physical effort of the operatives and the ballast

was not disturbed. Installed correctly, it does not

affect AZLM 30h axle counters or DC track circuit

signals.

The jury at Rail-Tech Europe found it the most

With increasing speeds, cost constraints and

• The magnet is very strong (tensile force up to

600 Kg/N) and cannot be pulled off.

• Easy dismantling with one arm movement, using

the patented head attachment.

that perform engineering work on the track must

• Stanchions made of high-quality galvanized steel.

needs to screen the area being worked from the

Rail Safety Systems have appointed Innovative

be able to work in total safety. A physical barrier

track on which trains are still running; and the

RSS magnetically attached barrier fulfills this

function in all respects:

rapid assembly and dismantling. “All together, the

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www.railsafetysummit.com

Rail-Safety-Mag-2012-Quark_Rail Safety Mag A4 21/03/2012 10:06 Page 13

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Visit: The Gael Stand at the Rail Safety Summit Email: info@gaelquality.com Online: gaelquality.com/Transport/Rail

Rail-Safety-Mag-2012-Quark_Rail Safety Mag A4 21/03/2012 10:06 Page 14

WE ASKED STEVE DIKSA... 1) Would a dramatic reduction in the number of rules, regulations and standards benefit both our safety culture and performance?

safety performance is seen as a target for reward.

Adopting a challenging culture (without recourse),

listening and an open door policy will encourage

staff to report accidents, near misses and close

calls – as long as action is taken to follow them

A significant effort has gone into Rule Book

up….with action being the key word.

first red Rule Book in 1978. The Railway Safety

3) Do we need separate categories for near

simplification since I received my first issue of my

and Standards Board (RSSB) have recently made

positive progress with the latest tranches of the

rule book modules and these have been well

received by frontline operational staff. I’m sure

that there is more to be done to ensure that staff

know and adhere to the rules and I’m aware that

London Underground have achieved much success

with the simplification of their rule book – perhaps

this is an ideal situation for collaborative working

between Underground / Overground in order to

share lessons learnt and good practice. It’s

important that our staff can understand why the

misses and close calls?

best to mitigate the risks. The challenges include

each doing their own thing, not fully embracing

the sharing of good practice culture. We also need

to be mindful that many of the Supply Chain

Providers will work in a number of the routes and

different safety initiative and messages could

potentially lead to confusion.

6) To improve safety performance do we now need new forms of contract in the rail

There is some confusion over near misses and

industry?

months with further, clearer communications that

Yes, more ‘value for money service’ based delivery

close calls and I believe that over the next few

the terms will be understood by those that need to

understand the difference. Contractors, Trade

contracts - with longevity, rather than short term

contract ‘agency type’ lowest rate wins. Recent

Unions and Agencies also need to play a positive,

tenders have seen a marked difference in the

not leave it all up to Network Rail and RSSB. The

prevalent in the scoring mechanism.

close calls are being constantly reported; the

7) Do we value and trust competent rail

active part in the education of the workforce and

most important thing is that the near misses and

ratio of scoring, with safety now being more

trends analysed and acted upon whenever

workers to the extent that they deserve?

training will be. Complex as they may be they are

it is no good if we do little or nothing with it.

Competence levels are far too variable across the

until they have another line to grasp and trust.

4) Has the profile and hence effectiveness

rules are being simplified and how they will carry

out their duties and what the content of their

a life line that the staff will not want to let go of

The recent RAG (Red, Amber, Green) grading of

necessary. Whatever data collected and collated –

of the Railway Inspectorate been reduced by being subsumed into the Office of Rail

Network Rail Standards have also been viewed in a

Regulation?

NR/L2/EBM/STP/001 and NR/L3/STP/002 is

No I do not believe it has. In my view, the move

positive way and the combination of

also a welcome move in providing a single ‘User

Manual’ for the end user. So to summarise, I

believe the UK rail industry is moving in the right

direction but let’s keep listening to the feedback

from the end users and really understand what

they want and let’s not assume that we think we

know what they want.

has been a positive one with the Field Inspectors

now being more visible and being acknowledged

as adding value and making a difference. Overall

the collaboration and working partnership of the

ORR and Network Rail has also been viewed in a

performance?

Less incidents and accidents should be just

By making strategic route based decisions and

indicated that there is a risk of under reporting if

Positive working relationships and outputs can be

achieved if we ALL once again learn to trust each

other; ultimately the Workforce, Network Rail, The

ORR, Contractors, Trade Unions and Agencies.

8) Many train-crew, contractors and agency staff still travel large distances to work. what could be done to reduce the

this lead to under-reporting?

understand, embrace and demonstrate the right

– with neither side trusting the other at times.

travelling?

into route responsible management

safety behaviours. Recent reports have also

us’ culture still exists in many parts of the industry

5) How could the devolution of Network Rail improve both safety culture and

Managers and Supervisors to help them fully

staff. Unfortunately, I still think that the ‘them and

Does this increase the risk of accidents and

rewarded for safety performance or does

rewards for all that work in the rail industry. I

get tarred with the same brush as the poor quality

positive way by the Supply Chain.

2) Should line managers and supervisors be

believe that more time should be spent with

industry so the professional, high calibre staff often

developing close relationships with its "local”

supply chain clients and other stakeholders, I

believe that safety culture and performance could

improve. Devolution will be a challenge but also a

great opportunity. The routes should better

understand the local safety challenges and how

Devolution is an opportunity here, with the routes

being able to engage local suppliers, who live

locally and that know the area.

The identification of skills gaps (specific

competences and geographical areas) has further

compounded the travelling time issue, with staff

with key skills being utilised on key projects that

may mean them travelling long distances.

Longevity of contracts would encourage

www.railsafetysummit.com

Rail-Safety-Mag-2012-Quark_Rail Safety Mag A4 21/03/2012 10:06 Page 15

companies to invest in the recruitment and

training/development of local staff. There are a

number of big projects planned over the next 10

years and it is important that we identify and fill

the skills gaps. There needs an industry

understanding that travelling to and from work

can and does have an impact on operational and

safety performance. There is also the potential

increase of road traffic accidents which may be a

result of staff travelling long distances to get to and

from work. We also have to recognise that the

Global Financial Crisis (GFC) means that

potentially there is less work available and people

will travel where the work is.

Where are we on the ‘Safety Awards Rostrum’? With the 2012 Olympics currently being the hot topic of conversation, Steve Diksa, Assurance

Services Director of Bridgeway Consulting poses the question on how well we are doing with our

safety performance within the rail industry?

Are we Gold, Silver or Bronze medallists’?

Are our safety strategies a sprint or a marathon?

Will we continue to progress individually or will

it be a team effort?

Are we willing to understand and embrace what

others do better… or are we stuck in our

‘railway ways’?

Steve Diksa Assurance Services Director, Bridgeway Consulting Assurance Services Director for Bridgeway

13.30 Leadership and zero-accident cultures in the workplace Jeff “Odie” Espenship, Target Leadership 13.55 Better Together Steve Enright, Southern 14.20 Q&A with Speakers

Consulting, Steve is responsible for the Business

14.35 Coffee / Exhibition

Bridgeway Consulting is a Principal Contractor

15.00 Safe use of road-rail vehicles Liesel Von Metz, HM Inspector of Railways

Development, HSQE and Training Departments.

to Network Rail and deliver multiple discipline

solutions nationwide and abroad to clients,

which are cost and time effective.

15.25 Improving Safety in Train Maintenance depots Christian Fletcher, Zonegreen 15.50 Q&A with Speakers 16.00 Conference Close

www.railsafetysummit.com

Rail-Safety-Mag-2012-Quark_Rail Safety Mag A4 21/03/2012 10:06 Page 16

WE ASKED CATHERINE BEHAN... 1) Would a dramatic reduction in the

the investigation and without the application of

delivery as we are not doing something that we’ve

thought, could result in high potential incidents

already paid someone else to do.

Yes; the underlying principles of many rules,

4) Has the profile and hence effectiveness

staff still travel large distances to work.

of the Railway Inspectorate been reduced

Does this increase the risk of accidents and

sure there is opportunity for rationalisation. This

by being subsumed into the Office of Rail

what could be done to reduce the

Regulation?

travelling?

a general mantra and addresses the cries that

No. I believe that it’s a positive move in terms of

It has the potential to, if fatigue arises. However,

number of rules, regulations and standards benefit both our safety culture and

receiving less attention than they should.

8) Many train-crew, contractors and agency

performance?

regulations and standards are the same, so I’m

approach would reinforce those key principles as there’s just too much for companies to comply

with.

Documents such as ACOPs or industry specific

materials can then be used to provide a steer on

the application of the principles to specific

ensuring that the ALARP principle is consistently

applied by our regulators.

5) How could the devolution of Network Rail into route responsible management improve both safety culture and

circumstances which I feel would be viewed more

performance?

positive attitude to health and safety and

If it improves ownership of health and safety then

to keep people safe.

to be the Network-wide success that we all desire,

positively. This in turn should result in a more

ultimately the culture and performance required

2) Should line managers and supervisors be rewarded for safety performance or does

it should drive improvements. However, for this

right outcome. If we are to reward safety

unlikely to deliver improvement.

about the measures we use to ensure that they

6) To improve safety performance do we

We need to reward the extent to which line

and behaving in the right way, so we should

consider “safety performance” in the context of

these “inputs” in the first instance, rather than

the reactive “outputs” such as injury rates.

fatigue is an action that employers can take.

There are other factors that may impact on

fatigue and we should take a holistic view; for

reduce stress levels and promote wellbeing,

employees and suppliers between the routes

managers are putting the right things in place

Reviewing rosters and policies to ensure that they

reduce rather than increase the potential for

good practice and learning between routes.

We certainly have evidence that suggests rewards

drive the right behavior and outcomes.

organisations place limits on travel time, though

this is difficult to police.

example, although travelling further, does the

mechanisms and willingness exist for sharing

Without this the result could just be

performance we need to think long and hard

nature of the journey is important too in

determining the impact that it will have. Some

it will be essential to ensure that effective

this lead to under-reporting?

based on number of accidents don’t deliver the

distance isn’t necessarily the whole story – the

inconsistency, which makes movement of

more challenging than it needs to be and is

more affordable housing / a settled family life

potentially reducing the number of accidents.

Ultimately staff have a personal responsibility to present themselves as fit for duty and where we are not assured we need to work with them to

resolve the issue to maintain their safety and that of others.

now need new forms of contract in the rail industry? I don’t think that it’s contracts that are the

challenge, it’s our behaviour within them that

makes the difference. I guess that sounds a bit

like the Lofstedt statement about the issues being

less about the legislation and more about the way

in which we elect to apply it!

3) Do we need separate categories for near misses and close calls? No. I feel that it just adds a level of complication.

The important thing is that anything that we

don’t want or plan to happen gets reported,

investigated and corrective action is put in place

to prevent recurrence. Categorisation has a

tendency to lead to pre-determining the nature of

7) Do we value and trust competent rail workers to the extent that they deserve? No; particularly when they are external suppliers.

As an industry our default position seems to be to

take a heavy policing role. Taking a risk-based

approach to our monitoring activity incentivises

others to perform and supports value for money

www.railsafetysummit.com

Rail-Safety-Mag-2012-Quark_Rail Safety Mag A4 21/03/2012 10:06 Page 17

AGENDA 08.30 Registration and exhibition viewing 09.30 Conference opening Colin Wheeler

The road to ‘World Class’ London Underground faces the challenge of

safely delivering one of Europe’s largest

Investment Programmes, valued at £1.3 billion

p.a while it continues to reliably and safely keep

4 million passengers a day moving.

To meet this challenge, safety has to be at the top

of our agenda for project delivery and we are

committed to establishing and enforcing the

management and contractual arrangements

necessary to prevent injury. This presentation

will outline our strategy to drive World Class

health, safety and environmental performance in

this challenging environment.

09.40 Preparing for and dealing with emergency incidents Willie Baker, Emergency Incident Consultant 10.00 FirstGroup’s approach to influencing behavioural safety Seamus Scallon, FirstGroup 10.20 Q&A with Speakers 10.40 Coffee / Exhibition 11.10 Where are we on the ‘Safety Awards rostrum’? Steve Diksa, Bridgeway Consulting 11.30 The road to ‘World Class’ Catherine Behan, Transport for London 11.50 A Perspective on Safety Gareth Llewellyn, Network Rail 12.15 Q&A with Speakers 12.30 Lunch / Exhibition

Catherine Behan Head of HS&E Capital Programmes, Transport for London Cathy joined London Underground (LU) from

13.30 Leadership and zero-accident cultures in the workplace Jeff “Odie” Espenship, Target Leadership 13.55 Better Together Steve Enright, Southern 14.20 Q&A with Speakers

Local Government in 1998 as Environment

14.35 Coffee / Exhibition

to encompass health and safety.

15.00 Safe use of road-rail vehicles Liesel Von Metz, HM Inspector of Railways

Manager, from where she broadened her career

Having been responsible for the rewrite of LU’s

Health, Safety and Environmental Management

System and Safety Case, she then expanded her

responsibilities to include the development and

15.25 Improving Safety in Train Maintenance depots Christian Fletcher, Zonegreen

maintenance of the LU Quantified Risk

15.50 Q&A with Speakers

up her current role leading the HS&E support to

16.00 Conference Close

Assessment (Safety Risk Model), before taking

LU’s extensive Capital Programme.

www.railsafetysummit.com

Rail-Safety-Mag-2012-Quark_Rail Safety Mag A4 21/03/2012 10:06 Page 18

Gareth Llewellyn discusses his Aspirational Vision with Colin Wheeler

Going home safe at the end of every day

Colin Wheeler reports

Gareth Llewellyn became Network Rail’s

Director Safety and Sustainable Development last September. He has memories of his

railwayman father studying the old railway Rule

Book at home at night before job promotion

interviews. At the time he was impressed, now he believes that Network Rail has far too many

rules, standards and processes that don’t

improve either productivity or safer working. When he worked with Shell, they had a dozen

“life-saving rules”. Working within these rules,

individuals used their own trained competences

and took responsibility for working safely. As

Group Corporate Responsibility Director for the

National Grid, he led the way through a complete

DuPont Safety Programme. He claims he still has

the scars to prove it! DuPont Safety Programmes

focus on board-level safety leadership and the

growing of a safety culture throughout an

organisation. When, decades ago, British

Railways Board embarked upon a DuPont safety

initiative, a post of Director Safety was created

with a seat on the Board itself. As the

programme progressed attitudes and culture

changed. The general acceptance of accidents as

inevitable and around 30 track-worker fatalities each year changed, and eventually the industry

went for over 18 months without a single person

being killed at work.

Back in those days there was only one employer,

and British Rail enjoyed having a close knit

workforce with a culture of working together for

the good of the railway. (Even the job application

forms asked if applicants already had relatives

employed on the railway.) Now we have rail

infrastructure owners, train operating

companies, consultants, contractors, rail labour

providers etc. Soon, under the latest initiatives

from Network Rail, we may expect individual

approaches from ten Route Managing Directors,

some or all of whom may be involving train

operating companies in managing work.

Rail project work management by Network Rail

is set to become competitively sourced for major

works and will be carried out by organisations

who are faced with a myriad of differing rules,

standards and working practices, depending on

whether the work is for London Underground,

www.railsafetysummit.com

Rail-Safety-Mag-2012-Quark_Rail Safety Mag A4 21/03/2012 10:06 Page 19

Gareth Llewellyn Director for Safety and Sustainable Development, Network Rail Gareth was previously responsible for leading

Anglo American’s strategy on safety, health and

AGENDA 08.30 Registration and exhibition viewing 09.30 Conference opening Colin Wheeler 09.40 Preparing for and dealing with emergency incidents Willie Baker, Emergency Incident Consultant

environmental issues, together with matters of

sustainable development including human

rights. He was also a non-executive director of

10.00 FirstGroup’s approach to influencing behavioural safety Seamus Scallon, FirstGroup

the Government’s Renewable Fuels Agency and

the Chair of Trustees at the not-for-profit body CLAIRE which works with government and

10.20 Q&A with Speakers

economic use.

10.40 Coffee / Exhibition

industry to bring back contaminated land into

11.10 Where are we on the ‘Safety Awards rostrum’? Steve Diksa, Bridgeway Consulting 11.30 The road to ‘World Class’ Catherine Behan, Transport for London 11.50 A Perspective on Safety Gareth Llewellyn, Network Rail

An aspiration with which surely no-one will disagree, but how is it to be achieved on our railways? Network Rail, Metros or a tram system. Equally unacceptable, from both a safety and

commercial viewpoint, is our national

reluctance to accept the validity of European

certification of train sets and equipment for use in the UK. We still seem to cling to the

misapprehension that the laws of physics

change half way through the Channel Tunnel!

With the building of Crossrail, and the overdue

political commitment to High Speed Rail 2, now

With Network Rail’s devolution into ten Routes

individually managed by accountable Managing

Directors, Gareth Llewellyn has been involved in

12.15 Q&A with Speakers 12.30 Lunch / Exhibition 13.30 Leadership and zero-accident cultures in the workplace Jeff “Odie” Espenship, Target Leadership 13.55 Better Together Steve Enright, Southern

the selection of a Route Safety Improvement

14.20 Q&A with Speakers

brought in from other industries. Allan Spence

14.35 Coffee / Exhibition

of Rail Regulation) has been seconded into the

15.00 Safe use of road-rail vehicles Liesel Von Metz, HM Inspector of Railways

Manager for each one. Half of them have been

(Deputy Chief Inspector of Railways at the Office

organisation for six months to assist. Gareth’s

aim is to launch an “Aspirational Vision” in April

is the time for our thinking to change.

to begin the process of changing the entire safety

culture within the heavy rail industry.

15.25 Improving Safety in Train Maintenance depots Christian Fletcher, Zonegreen

Perhaps we should start by getting London

He aims to create a few simple life-saving safety

15.50 Q&A with Speakers

people working throughout the industry,

16.00 Conference Close

Underground and Network Rail to agree on a

single medical examination for those who are to

drive trains or work on their rail infrastructure?

www.railsafetysummit.com

rules, endorsed and shared by competent railway

whoever their employers may be.

Rail-Safety-Mag-2012-Quark_Rail Safety Mag A4 21/03/2012 10:06 Page 20

WE ASKED JEFF ESPENSHIP... 1) Would a dramatic reduction in the

3) Do we need separate categories for near

5) How could the devolution of Network

number of rules, regulations and standards

misses and close calls?

Rail into route responsible management

benefit both our safety culture and performance?

The real test to this question is to ask yourself:

Reviewing current policy and regulations is a

1) “Can I personally define the difference

matter of good housekeeping. In order for safety

“rules, regulations and standards” to be effective,

they must be perceived as having “integrity” by those who are required to adhere and follow

them. If the integrity of a safety system is bogged down by the sheer weight or volume of “rules,

regulations and standards” then YES, a

methodical and systematic reduction is not only

advised, it is required.

When there are so many rules and regulations on the books that it becomes impossible to follow all

of them, then the system is broken and needs to

be repaired. It is critical that employees perceive that the system works.

2) Should line managers and supervisors be rewarded for safety performance or does this lead to under-reporting? Research has clearly shown that the top

motivator for employees is recognition. Being recognized is different than being rewarded.

Employees should be recognized for quality,

productive, and safe behavior. “BandAid

Brigades” and under-reporting thrives where employee rewards are the norm rather than

employee recognition.

When leading indicators and near misses are

under-reported, an accident eventually happens. When it does, the phrase heard most often

among employees is “I knew it.”

The problem with “rewards” is that they begin to

between a near miss and a close call?”

2) “Does everyone else share the same definition

I have, or is it personally subjective?”

N/A

6) To improve safety performance do we now need new forms of contract in the rail industry? N/A

everyone. Most employees do not know the

7) Do we value and trust competent rail

difference between a near miss and a close call.

Even Wikipedia defines the terms

workers to the extent that they deserve?

interchangeably:

N/A

A near miss is an unplanned event that did not

8) Many train-crew, contractors and agency

result in injury, illness, or damage – but had the

potential to do so. Only a fortunate break in the

chain of events prevented an injury, fatality or

damage; in other words, a miss that was

nonetheless very near. Although the label of

'human error' is commonly applied to an

initiating event, a faulty process or system

staff still travel large distances to work. Does this increase the risk of accidents and what could be done to reduce the travelling? N/A

invariably permits or compounds the harm, and

should be the focus of improvement. Other

familiar terms for these events is a "close call", or

in the case of moving objects, "near collision". The bottom line is if you feel adding another

category will increase the integrity of your safety

system, then it is worth creating a second

category. Know that sufficient training to define

and standardize the difference between a close

call and a near miss will be required.

4) Has the profile and hence effectiveness of the Railway Inspectorate been reduced by being subsumed into the Office of Rail Regulation?

their expected reward due to a reported injury.

N/A

Conversely, employee recognition builds pride

performance?

It is important to keep reporting processes and

programs simple and straight forward for

become an expectation. Animosity can build

against an employee who cost the entire group

improve both safety culture and

and morale. Safety becomes more a value and

not a tangible reward for safety performance.

www.railsafetysummit.com

Rail-Safety-Mag-2012-Quark_Rail Safety Mag A4 21/03/2012 10:06 Page 21

Leadership and zero-accident cultures in the workplace Odie uses his background in both commercial

and military aviation to encourage and inspire leaders at all levels to embrace the leadership

safety systems of their company. Having lost his brother in an aviation accident, this keynote

touches us emotionally to rethink, refocus, and

revitalise our work behaviours to pay attention to

“the little things.”

This interactive yet entertaining message is one

of the most sought after safety-leadership

presentations in the United States, as Odie uses

personal stories, anecdotes, and humour media

to engage attendees to laugh, cry, listen, and

learn. Among the topics discussed: Set

Expectations, Monitor Performance, Reflect

Inward, Overcome Complacency -“The Silent

Killer”, Logic vs Emotions, Job Culture –“the

way we do it around here.”

Jeff “Odie” Espenship President, Target Leadership Odie is a former United States Air Force A-10

13.30 Leadership and zero-accident cultures in the workplace Jeff “Odie” Espenship, Target Leadership 13.55 Better Together Steve Enright, Southern 14.20 Q&A with Speakers

fighter pilot, an international airline pilot, and

14.35 Coffee / Exhibition

experience working in and studying safety issues

15.00 Safe use of road-rail vehicles Liesel Von Metz, HM Inspector of Railways

founder of Target Leadership. After years of

in the aviation field, Odie turned his attention to

creating safety conscious environments for

companies of all kinds worldwide.

Odie is a published author and renowned

15.25 Improving Safety in Train Maintenance depots Christian Fletcher, Zonegreen

inspirational speaker who works with Fortune

15.50 Q&A with Speakers

Beatty, ExxonMobil, Shell, General Electric,

16.00 Conference Close

500 companies worldwide such as Balfour

Chevron, John Deere, and Michelin.

www.railsafetysummit.com

Rail-Safety-Mag-2012-Quark_Rail Safety Mag A4 21/03/2012 10:07 Page 22

New illuminated clothing uses light emitting

reflective tape that helps workers see in the dark.

New invention to help save trackside workers’ lives Trackside railway workers could be kept safer

while they work thanks to the launch of a new

forward.

into the 21st century.

“We have produced a light emitting reflective tape,

product this month that brings protective clothing

Fhoss Technology® Ltd of Somerset has designed, created and patented a new illuminated clothing

which has been designed for use in professional

environments where wearing a high visibility

garment, such as a vest, is often mandatory due to

system that helps drivers and equipment operators

ever growing health and safety regulations.”

Andy Kimitri, Executive Chairman of Fhoss

the principle that they actively collect light and

see workers in the dark.

Traditional high visibility reflective tapes work on

Technology, who also invented the product, said:

then reflect it back towards the light source.

protective clothing system that allows workers to

Andy added: “Fhoss Technology has combined the

“We have developed a revolutionary new

be seen if there is no other light around and also

ensures they can see where they are walking too. “This is the next generation of personal protection

traditional reflective tape with an

electroluminescent core that sits behind the semi-

transparent tape and actively emits light.

Therefore when light is not available the tape

equipment and several steps on from the high

emits light as if it were reflecting it.”

that have been around for more than 50 years and

In order for the tape to work it needs to be

visibility jackets, trousers and vests workers wear

have hardly changed. This isn’t just reflective

clothing. It is one step ahead, or even a giant leap

www.railsafetysummit.com

Rail-Safety-Mag-2012-Quark_Rail Safety Mag A4 21/03/2012 10:07 Page 23

Andy Kimitri, Inventor and Executive Chairman of Fhoss Technology:

“When light is not available the tape emits light as if it were reflecting it.”

internationally

recognised EN471

standard by

independent test

agencies. rechargeable powercell, which is designed to allow

12 hours of constant usage and can be located

It is robust and designed

for use by professional

discreetly in a small pocket on the garment.

users in the work place.

The Fhoss Technology product has been carefully

Andy continued: “Fhoss

manufactured and is approved and certified to the

www.railsafetysummit.com

Technology is committed to

adding additional

safety products into a

variety of market sectors

to help improve safety

through visibility and technology.

“Always at the forefront of

our field, our business ethos

is to design a new range of

products that will help

improve safety.”

Rail-Safety-Mag-2012-Quark_Rail Safety Mag A4 21/03/2012 10:07 Page 24

WE ASKED STEVE ENRIGHT... 1) Would a dramatic reduction in the

4) Has the profile and hence effectiveness

7) Do we value and trust competent rail workers to the extent that they deserve?

number of rules, regulations and standards

of the Railway Inspectorate been reduced

benefit both our safety culture and

by being subsumed into the Office of Rail

performance?

Regulation?

Simplification is generally a good thing as this

As a new guy to the Industry I cannot give a view

helps with understanding which in turn can

change behaviour. Care must be taken to ensure

that key safety standards are not diluted so a

DRAMATIC reduction in number may not be an

effective route. Consultation on and involvement

in any process would be necessary to support the

cultural support for this.

2) Should line managers and supervisors be rewarded for safety performance or does this lead to under-reporting? In my view no they should not be directly

rewarded for safety performance. Good

management and support of all employees would

recognise good behaviours and activity that

supports a positive safety culture and rewarding

on this.

5) How could the devolution of Network

Does this increase the risk of accidents and

Rail into route responsible management

what could be done to reduce the

improve both safety culture and

travelling?

performance? Speaking again as a new entrant to the Industry

it appears to be providing a real boost to the

momentum and I detect positive attitudes and

practical solutions coming to the fore. One of the

main benefits that we are seeing is that we are

more accessible to our â&#x20AC;&#x2DC;mirrorsâ&#x20AC;&#x2122; in Network Rail

and they to us and this is leading to better

Yes it does increase risk, generally because of the

time taken and the mode of travel that may be

used, but the circumstances may be specific to

each individual. Travel time / distance is

something for considering when recruiting new

employees and managing this during their career

may assist in reducing travel time.

working together and understanding of issues.

This openness and availability is helping people

work better together which changes behaviour

for the better and improves the culture.

under reporting if it is seen as a target for

6) To improve safety performance do we

reward.

8) Many train-crew, contractors and agency staff still travel large distances to work.

this as part of an overall achievement is a more

effective approach in my view. There is a risk of

Here at Southern I believe that we work very

hard to do just that.

now need new forms of contract in the rail industry?

3) Do we need separate categories for near misses and close calls? Simplification helps understanding so my view

My knowledge here does not allow me to give a

meaningful answer.

would be that these separate categories may not

be necessary.

www.railsafetysummit.com

Rail-Safety-Mag-2012-Quark_Rail Safety Mag A4 21/03/2012 10:07 Page 25

AGENDA 08.30 Registration and exhibition viewing 09.30 Conference opening Colin Wheeler 09.40 Preparing for and dealing with emergency incidents Willie Baker, Emergency Incident Consultant

Better Together There is always a question around safety

management which asks ‘who is this for’? Whilst

the Moral, Regulatory and economic

requirements for safety management are well understood are we convinced that we always

consider who we may be affecting with our

measures and how?

An example from past experience may help

illustrate the concern: National and

International regulatory bodies had not aligned

their requirements in an industry that spanned

national borders. Trade bodies had created

working practices and standards that were not

universally recognised. Regulators applied

different standards to different parts of the same

Industry who met at the operational coal face.

Operators did the best they could to provide

safe services.

Steve Enright Head of Safety and Operational Standards, Southern In a varied career working within safety Steve

has experience of maritime, aviation and more

recently rail safety.

Having spent 12 years in the Merchant Navy,

followed by safety related roles for a number of

years in the ports of Liverpool and Belfast, Steve

then spent 18 years working at airports around

the world introducing safety standards and

practices.

10.00 FirstGroup’s approach to influencing behavioural safety Seamus Scallon, FirstGroup 10.20 Q&A with Speakers 10.40 Coffee / Exhibition 11.10 Where are we on the ‘Safety Awards rostrum’? Steve Diksa, Bridgeway Consulting 11.30 The road to ‘World Class’ Catherine Behan, Transport for London 11.50 A Perspective on Safety Gareth Llewellyn, Network Rail 12.15 Q&A with Speakers 12.30 Lunch / Exhibition 13.30 Leadership and zero-accident cultures in the workplace Jeff “Odie” Espenship, Target Leadership 13.55 Better Together Steve Enright, Southern 14.20 Q&A with Speakers 14.35 Coffee / Exhibition 15.00 Safe use of road-rail vehicles Liesel Von Metz, HM Inspector of Railways 15.25 Improving Safety in Train Maintenance depots Christian Fletcher, Zonegreen 15.50 Q&A with Speakers 16.00 Conference Close

www.railsafetysummit.com

Rail-Safety-Mag-2012-Quark_Rail Safety Mag A4 21/03/2012 10:07 Page 26

WE ASKED DR LIESEL VON METZ... 1) Would a dramatic reduction in the

3) Do we need separate categories for near

number of rules, regulations and standards

misses and close calls?

benefit both our safety culture and performance? There’s no doubt that we could benefit from

streamlining rules and standards. We’ve inherited a rule-based safety culture, and a proscriptive

Standards regime. Although it is important in a

safety-critical industry to set a minimum baseline

through core standards, Rules and Standards do not of themselves create the maturity and ownership

that is necessary to achieve high performance whilst

sustaining and improving safety. There are

promising signs that the industry has recognised the

in a devolved structure there’s more opportunity to

do this. But to make this work, we need a level of

maturity in all of the organisations in the devolved

Not really - they both reflect a serious incident that

structure, and a real willingness to work together to

thing is to support comprehensive reporting of such

from the transfer of responsibility. A lack of

nearly happened - a “near-hit.” The really important

“near-hits” and then acting on the results of those

reports. If calling them something which is more

meaningful on the front-line helps this reporting and

action, I don’t think we should get too hung up over the terminology. Although it might sound perverse,

an increase in reports of such “near-hits” is actually a

positive thing - especially if they reflect the full range

of risks on site. It’s when all staff feel confident in

solve problems. Devolution also comes with a risk

willingness to listen to each other and work

constructively might compromise safety, and

perhaps some Routes might be tempted to “Go it

alone” without fully understanding and managing

the risks arising from doing things differently. The

strengthening and refocusing of Network Rail’s

central assurance function will be an important part

of ensuring the success of Devolution, and of course

need for such a mature culture where controls are

reporting “near-hits” you know your safety culture is

heading in the right direction.

ORR’s inspectors will also be out there to verify that

assessment of risk; but the pace of this change does

4) Has the profile and hence effectiveness

6) To improve safety performance do we

encouraging the industry to move in this direction

of the Railway Inspectorate been reduced

now need new forms of contract in the rail

by being subsumed into the Office of Rail

industry?

practical, proportionate and based on a proper

need to quicken. ORR is supporting and

through development of the RM3 model and

through collaborative working in key areas.

2) Should line managers and supervisors be rewarded for safety performance or does this lead to under-reporting? Although in principle safety performance always

should form part of a balanced assessment of the

performance of managers and supervisors, it’s

Regulation? No, quite the opposite. It’s been recognised for a

about leadership and management. Where you have

performing organisations are those where there is

build collaborative working relationships. Where

good management of the whole of the business -

which delivers safety and sustainability (reflecting

financial, social and environmental factors). There is

sure that the 5-year funding cycle considers safety

and longer-term improvements, and we can better

challenge high costs of safety improvements, for

example at level crossings.

on the ground who have a real fear of “NRB” (Not

5) How could the devolution of Network

Required Back) if they report an injury; maybe that’s why the ratios of minor injuries to major

Rail into route responsible management improve both safety culture and

injuries do not quite match academic theory.

performance?

focused on delay minutes and took a wider view of

Devolution offers a huge opportunity. To work

Defects” approach, we’d get a more realistic view -

talk to each other and work together; especially as

Perhaps if the incentives in the contracts were less

delivering quality and safety right first time, a “Zero along with an increase in performance.

effectively in this industry, it’s important that we

many of the challenges and risks we face are at the

interfaces between different organisations. These

relationships often work better on a more local level,

foundations of leadership, mature management and

industry against the RM3 model which looks at

industry is great. There’s a lot of labour-only

subcontractors being used, and I’ve talked to men

that all parties benefit from. If you get the

Safety Regulators work together, we can drive those

wider benefits of good management. We can make

City show. But the challenge we face in the Rail

you have those relationships, you have fair contracts

culture right, you get the safety and high

reporting of poor performance is suppressed, be this

organisation - as the lessons of Enron and Texaco

good leadership and mature management, you can

no long-term substantive conflict between safety

and economic regulation. When the Economic and

in safety or finance, does not benefit any

It’s not really about contracts - it’s about the

importance of what lies behind those contracts - it’s

long time that “good management” and “good safety

management” go hand in hand. The highest

important that this takes place in a culture where

there is honesty and openness. A culture where

the Devolved Routes are properly managing safety.

performance. That’s why ORR is assessing the

these underlying critical factors.

7) Do we value and trust competent rail workers to the extent that they deserve? Not always. Everyone in the industry has a part to

play in delivering safety and performance, and it’s

important that as a regulator, ORR works to ensure

the industry supports and empowers all rail workers within a positive safety culture. With the move away

from an overly-proscriptive standards regime to one

that is based on competent people making sensible

risk-based decisions, in future it will be even more

vital to make sure we fully value competent people.

Of course, the question of what constitutes

competence, and how we recognise it, is a whole

issue in itself.

www.railsafetysummit.com

Rail-Safety-Mag-2012-Quark_Rail Safety Mag A4 21/03/2012 10:07 Page 27

8) Many train-crew, contractors and agency staff still travel large distances to work. Does this increase the risk of accidents and what could be done to reduce the travelling?

Fatigue arising from travelling long distances needs

to be managed. ORR has recently revised its

guidance on managing rail staff fatigue and this now

includes suggestions on good practice for managing

staff travel time. You can find the guidance at

http://www.rail-reg.gov.uk/upload

/pdf/managing_rail_fatigue.pdf

Safe use of road rail vehicles In recent years there have been concerns from

both ORR and Network Rail about the number of

serious incidents involving RRVs.

This presentation explains the key work being

done by both ORR and Network Rail to address

these areas of concern, in particular: keeping

RRVs and the workforce apart, lifting operations

with RRVs, braking performance of RRVs and

working under live OLE with RRVs.

Dr Liesel Von Metz HM Inspector of Railways Liesel is a front-line railway health and safety

13.30 Leadership and zero-accident cultures in the workplace Jeff “Odie” Espenship, Target Leadership 13.55 Better Together Steve Enright, Southern 14.20 Q&A with Speakers

Inspector based in the Wales, Western & Wessex

14.35 Coffee / Exhibition

as being the lead Inspector for Network Rail’s

15.00 Safe use of road-rail vehicles Liesel Von Metz, HM Inspector of Railways

Team in ORR’s Railway Safety Directorate. As well

Wales Route, Liesel is lead for the Wales, Western

& Wessex team on Track-worker Safety and

Railway Construction Safety.

With a particular interest in the use of RRVs for

15.25 Improving Safety in Train Maintenance depots Christian Fletcher, Zonegreen

lifting, Adjacent Line Open working and

15.50 Q&A with Speakers

currently on secondment to Network Rail, working

16.00 Conference Close

Engineering Worksite management, Liesel is

on their RRV Safety Improvement Programme.

www.railsafetysummit.com

Rail-Safety-Mag-2012-Quark_Rail Safety Mag A4 21/03/2012 10:07 Page 28

WE ASKED CHRISTIAN FLETCHER... 1) Would a dramatic reduction in the

4) Has the profile and hence effectiveness

7) Do we value and trust competent rail workers to the extent that they deserve?

number of rules, regulations and standards

of the Railway Inspectorate been reduced

benefit both our safety culture and

by being subsumed into the Office of Rail

performance?

Regulation?

One of the problems we have is that there are so

N/A

set rule book for safety in depots. Depending on

5) How could the devolution of Network

many rules and regulations that there is no one

who is designing the depot, depends on the

safety and which rule book they are working

from. For example the 1992 Code of Practice is

what some people work from but it doesn’t mean

it’s right for depots in 2012 which are going to maintain trains for the next 25 years.

2) Should line managers and supervisors be rewarded for safety performance or does this lead to under-reporting?

Rail into route responsible management improve both safety culture and

Closer working relationships with the Train

Operating Company can only be a good thing but

it is still the Train Operating Company or

Manufacturer who is responsible for maintaining

the Rolling Stock. It may be that Network Rail

will have limited responsibility for the

operational safety of maintenance depots in the

future.

reward is them bringing a problem to their boss

6) To improve safety performance do we

and the company doing something about it.

Employees feel far more valued if the company

listens and acts on their ideas and suggestions.

3) Do we need separate categories for near misses and close calls? Near Misses and Close Calls lead to incidents

and what we do at Zonegreen is to work with the

companies to prevent the incident happening in

the first place. We understand the pressures

depot and maintenance staff are under to have

the maximum number of rolling stock out on the

network but different depots and different Train

Operating Companies operate differently. New

build depots tend to have safety built into them

whereas the older depots are sometimes working

around depots that were built for steam rather

than diesel trains.

often best placed to report back on safety issues.

By giving them the environment to report

incidents, near misses or close calls and then

acting on that and doing something, you create a

safe working environment.

performance?

In my experience depot staff don’t wish to be

financially rewarded for raising safety issues. The

The people working in the depot every day such

as the shunters and the maintenance teams are

8) Many train-crew, contractors and agency staff still travel large distances to work. Does this increase the risk of accidents and what could be done to reduce the travelling? This is more relevant to track workers. I don’t

think you have many Depot personnel travelling

large distance over the country to work a 12 hour

shift, then drive 2/3 hours home.

now need new forms of contract in the rail industry? Absolutely, the design and build type contracts

are a typical example. A construction company

may look at the contract and think we can save

some money here and snip a bit there. The

problem with this is the builder is buying a safety

system that 9 times out of 10 is bought on price

and not designed with safety in mind.

The Train Operating Companies maintenance /

safety team should get involved at an earlier

stage and we find that when the product is

specified from the start you have a safer depot. I

have seen contracts where the large part of the

weighting is on the cheapest price, not the safest

solution.

www.railsafetysummit.com

Rail-Safety-Mag-2012-Quark_Rail Safety Mag A4 21/03/2012 10:07 Page 29

AGENDA 08.30 Registration and exhibition viewing

Improving safety in Train Maintenance depots Christian’s presentation will look at the major

hazards encountered in Train Maintenance

Depots today such as Train Movements, Slips,

Trips and Falls, Third Rail & Electrification from

(OHLE).

Using 4 different case studies and accident

reports and statistics he will then go on to

explain how by using Innovation, Technology

and introducing safer working procedures, over

30 of the UK’s train depots are seeing a

reduction in accidents.

09.30 Conference opening Colin Wheeler 09.40 Preparing for and dealing with emergency incidents Willie Baker, Emergency Incident Consultant 10.00 FirstGroup’s approach to influencing behavioural safety Seamus Scallon, FirstGroup 10.20 Q&A with Speakers 10.40 Coffee / Exhibition 11.10 Where are we on the ‘Safety Awards rostrum’? Steve Diksa, Bridgeway Consulting 11.30 The road to ‘World Class’ Catherine Behan, Transport for London 11.50 A Perspective on Safety Gareth Llewellyn, Network Rail 12.15 Q&A with Speakers 12.30 Lunch / Exhibition

Christian Fletcher Director, Zonegreen Christian has been involved with the design of

13.30 Leadership and zero-accident cultures in the workplace Jeff “Odie” Espenship, Target Leadership 13.55 Better Together Steve Enright, Southern 14.20 Q&A with Speakers

the Zonegreen’s depot protection and safety

14.35 Coffee / Exhibition

with Loughborough University, he was

15.00 Safe use of road-rail vehicles Liesel Von Metz, HM Inspector of Railways

systems for over thirteen years. In co-operation

responsible for the development of the original SMART DPPS™ system dedicated to the

protection of personnel.

His day-to-day activities involve supporting

15.25 Improving Safety in Train Maintenance depots Christian Fletcher, Zonegreen

Zonegreen safety consultancy and technical staff

15.50 Q&A with Speakers

standards required for safety and reliability.

16.00 Conference Close

and ensuring the company products meet the

www.railsafetysummit.com

Rail-Safety-Mag-2012-Quark_Rail Safety Mag A4 21/03/2012 10:07 Page 30

Keeping the Railways Safe In the rail industry, even seemingly trivial side

effects of medications such as drowsiness,

Less well known is the fact that combinations of

Key Features:

combined than individually. Even if an employee

retainer fee – just pay for checks as you make them

medicines can have even greater side effects when

dizziness or visual disturbance could have a

catastrophic outcome for employees and the

is stable on medication for a long term condition,

general public if workers and employers are

the addition of a new (even short term) treatment

unaware of the dangers.

has the potential to destabilise the existing

• ‘Pay As You Check’ - no binding contract or

• 24/7, 365 days access via telephone or website,

both PIN protected for confidentiality

• Simple & interactive – clear recommendation

Under Railway Group Standard GE/RT8070 and

treatment or cause new side effects through a ‘drug

interaction’.

reports provided for audit

are required to ensure that employees report the

Healthcare Connections provides an innovative

for more complex medications)

support document GE/GN8570, rail organisations

use of prescribed and over-the-counter (OTC)

expert solution to medication queries via Chemist

medications to their supervisor or line-manager,

on Call, a unique medication checking service. A

and to have a provision for staff to access a

professional team of experienced rail specialist

competent medical authority to advise on their

pharmacists are available 24/7 to provide accurate

ability to carry out safety critical tasks whilst

and timely medication advice and information for

taking medication.

safety critical staff. This service seamlessly links

through to Healthcare Connections’ occupational

It is well known that any medication, whether

prescribed by a doctor, bought over-the-counter or

via the internet, can cause a range of side effects.

health specialists for efficient referrals for effective

health management and promotion of employee

wellbeing.

• Fast response times – instant online and

telephone checks, with responses within the hour

• Trend Analysis - discover the trends of

medication taking within your business.

Adopting this holistic approach ensures that the

overall health & safety of the railway is soundly

upheld.

Healthcare Connections are exhibiting at the Rail Safety Summit and Infrarail (1-3 May, Stand K35, NEC Birmingham) where you can learn more about their full range of occupational health solutions.

Promoting Safety On Our Railways At Healthcare Connec•ons, we pride ourselves in providing fully integratedÊoccupa•ÊonalÊhealth services, keeping your health & safety ﬁrmly at the heart of our business As rail specialists, our medical centres are conveniently situated in major and strategic loca•ons throughout the UK and our medical professional teams oﬀer services on site to you and via mobile units ¥Ê MedicalÊScreening

¥Ê Medica•ÊonÊChecking

¥Ê HealthÊSurveillance

¥Ê HazardÊVaccina•Êon

¥Ê DrugÊ&ÊAlcoholÊTes•Êng ¥Ê AbsenceÊManagement ¥Ê EmployeeÊMedica•Êon ¥Ê Educa•ÊonÊ&ÊSupport

VisitÊusÊatÊTheÊRailÊSafetyÊSummit,Ê19ÊAprilÊ2012 orÊcontactÊusÊforÊmoreÊinforma•Êon www.healthcare-connections.com t: 08456 773002 e: sales@healthcare-connections.com

Visit us on Stand K35

1-3 May 2012 NEC Birmin gham

www.railsafetysummit.com

Rail-Safety-Mag-2012-Quark_Rail Safety Mag A4 21/03/2012 10:07 Page 31

! ! !

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Engineering the future... B Bridgeway Consulting Ltd has an exemplary ssafety record and have a successful record of o delivering quality services through extensive e experience. Our â&#x20AC;&#x153;one stop shopâ&#x20AC;? offering enables us to deliver O results that add real value to your project. r Our O specialist services include: !"##$%&'()!*!+,-./0&'()!+,'#$/1&'(2! ! !3&0/4&2!5,##)##0,'!*!6#,/&10,'!5/&''0'7! ! !8&9)12!+%010(&/!81&99!5%,:0#0,'!! ! !;%&(<!8&9)12!;%&0'0'7!*!"##)##-)'1# ! !8$%:)20'7!*!=&$70'7!>?@!8$%:)2#A ! !801)!*!=%,$'B!6':)#107&10,' ! !81%$(1$%&/!CD&-0'&10,'# ! !5)%-&')'1!E&2!C'70'))%0'7 !3&0/4&2!8)($%012 !@0:0'7! Contact us today to discuss your rail or civil project needs:

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Rail-Safety-Mag-2012-Quark_Rail Safety Mag A4 21/03/2012 10:07 Page 32

The Rail Safety Summit

19th April 2012, Loughborough University 08.30

Registration and exhibition viewing

With four speakers representing Train

09.30

Conference opening: Colin Wheeler

Operators and four representing

09.40

Preparing for and dealing with emergency incidents

Infrastructure - and one of the most

Willie Baker, Emergency Incident Consultant

sought-after leadership presenters in the US

10.00

FirstGroup’s approach to influencing behavioural safety

- this is the a Conference not to be missed.

10.20

Q&A with Speakers

10.40

Coffee / Exhibition

11.10

Where are we on the ‘Safety Awards rostrum’?

Seamus Scallon, FirstGroup

Steve Diksa, Bridgeway Consulting 11.30

The road to ‘World Class’ Catherine Behan, Transport for London

11.50

A Perspective on Safety Gareth Llewellyn, Network Rail

12.15

Q&A with Speakers

12.30

Lunch / Exhibition

13.30

Leadership and zero-accident cultures in the workplace

13.55

Better Together

Jeff “Odie” Espenship, Target Leadership Steve Enright, Southern 14.20

Q&A with Speakers

14.35

Coffee / Exhibition

15.00

Safe use of road-rail vehicles

Tickets are £199.

Liesel Von Metz, HM Inspector of Railways For further information please contact

15.25

Improving Safety in Train Maintenance depots Christian Fletcher, Zonegreen

Gemma gemma@rail-media.com

15.50

Q&A with Speakers

Pat

pat@rail-media.com

16.00

Conference Close

tel.

01530 56 00 26