RailStaff - Issue 294 | November - December 2024

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CHARITY GOLF DAY IS A HOLE IN ONE | 16

Industry professionals gathered at the Celtic Manor Resort to raise vital funds for Railway Children.

RAILWAY 200: SEARCHING FOR THE UK'S OLDEST RAILWAY FAMILY | 18

A nationwide hunt was launched on 9 December to discover the longest-serving railway family. Could it be yours?

RAIL INDUSTRY FINDS ITS VOICE | 20

The industry has invited everyone to embrace the magic of Christmas at a number of heartwarming carol services.

ENSURING STAFF SAFETY | 26

Trains and stations are traditionally packed at this time of year but it’s no excuse for antisocial behaviour.

RAILSTAFF AWARDS 2024: A FAIRYTALE OF NEW YORK | 30

On 28 November, the industry celebrated it shining stars. Get the details of all the worthy winners and runners-up.

Contact us:

Editor: Matt Atkins

Production and design: Adam O’Connor

Track safety: Colin Wheeler

Advertising: Asif Ahmed Craig Smith

A TIME FOR GIVING

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News: news@rail-media.com

Track safety: colin@rail-media.com

Pictures: pictures@rail-media.com

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Subscriptions: manda@rail-media.com

Contact details

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As the holiday season draws near and the last days of the year tick away, we begin to think more about those around us, whether it’s our family and friends, colleagues, or faces we regularly see as we go about our business.

Though presents and parties have largely become the symbols of Christmas, it’s also time to consider our fellow man and ask how we can make somebody’s life that little bit easier.

With that in mind, this issue begins with a look at the charitable initiatives taking place across the industry to support those less fortunate than ourselves.

Advance TRS, for instance, recently joined Railway Children in hosting its annual charity golf day, which this year raised a record £30,000 for the charity. As well as generating much-needed funds, the event raised awareness of the charity’s work in creating a safety net for vulnerable young people using the rail network to run away from, or unknowingly towards, danger.

With the network operating at peak capacity over the next few weeks, it’s also a good time to consider safety. December always sees a spike in safety incidents, whether that’s on track, on trains, or in stations.

Over the next few weeks, stations and trains will be packed with travellers and partygoers. While most behave themselves, threats towards staff are at a peak at this time of year. We explore the steps rail companies are taking to minimise this antisocial behaviour and make passengers aware of the impact it can have.

Next, Colin Wheeler brings us his regular round up of track safety news, covering a spate of recent collisions, one of which tragically resulted in the death of a

passenger. Colin considers the RAIB’s work in investigating these events and hopes for a less eventful 2025.

With the new year on the horizon, regular columnist Daisy Chapman-Chamberlain looks back at rail’s successes over the past 12 months and reflects on how the industry can move onwards and upwards in the years to come. Collaboration will be key, she says, if we’re to tackle the challenges of the future, and greater staff support is essential.

Young Rail Professional’s Bonnie Price also gives us a teaser of their events in the run up to the holidays and delivers some momentous news about the expansion of YRP and its vision for the future. It’s going to be an exciting time!

Looking beyond the new year, 2025 will see a year-long programme of activities marking the birth of the modern railway some 200 years ago. Railway 200 is searching for the UK’s longest-serving, cross-generational railway family to help it celebrate this milestone. We hear from Mike and Andrew Lamport whose family currently holds the title, tracing their rail roots back to 1856. Do you know anyone who could make a similar claim?

Finally, we dedicate the remainder of this issue to the fabulous RailStaff Awards which went off with a bang on 28 November. The industry came together to celebrate all your tireless work and honour some outstanding individuals. The night was another huge success, cementing the event as the highlight of the railway calendar.

All that’s left is to wish you all a very Merry Christmas and a Happy New Year, and to say thank you for all your sterling efforts over the past 12 months.

We’ll see you in 2025!

Trenitalia c2c has worked with local charity the Sycamore Trust to make a short film that shows how families with a neurodiverse family member might travel on the rail network.

The Sycamore Trust is a local charity based in Barking, Dagenham and Havering, which supports pre- and post-diagnosis autistic people and helps their families with education, interview skills and navigating working life.

The aim of this new project was to celebrate the services that the Sycamore Trust and similar organisations provide for neurodiverse people and to highlight how a journey can be for autistic people, or parents with young autistic children.

There has been a bigger focus on neurodiversity in recent years, with many organisations and individuals being more aware of the challenges that neurodiverse people can face, but also the strengths and benefits that neurodiversity can offer.

c2c works on autism awareness

During the making of the film, all involved were keen to put a focus on the difficulties that can arise and how staff can be more aware of how autistic people or other neurodiverse passengers might behave or act during their journey.

Paul McGunnigle White, c2c’s diversity and inclusion manager, said: “At c2c, we wanted to recognise the challenges and try to highlight how the industry can adapt to attract and welcome more autistic and neurodiverse customers. This was a great opportunity to work

with a local organisation within a community we serve, and it has helped us immensely with our approach to neurodiversity and accessibility.”

With the help of industry groups such as ‘The Neurodiversity Centre for Excellence in Transport’ and ‘Rail Industry Neurodiversity Community,’ everybody involved hopes this will shine a light on how improvements can be made so all people can enjoy their journeys on the railway.

The full-length version of the film can be viewed by scanning the QR code above.

Network Rail committed to SMEs

New figures released in November underline Network Rail’s ongoing support for small and medium-sized enterprises (SMEs), with approximately 3,000 SMEs benefitting from £1.29 billion worth of business in the last financial year (2023/24).

Since the introduction of the SME Action Plan in 2019, Network Rail has made it easier for SMEs to engage in business, significantly increasing tendering opportunities. In the last financial year, 70% of the

4,285 suppliers directly contracted by Network Rail were SMEs, totalling 2,975 suppliers.

Now in Control Period 7 (CP7), Network Rail has published its SME strategy (2024-29); reaffirming its commitment to build on the progress made in the past five years; with a renewed focus on enhancing transparency and visibility of opportunities with Network Rail and the supply chain.

Tracey Williamson, Network Rail’s group commercial & procurement director, said: “The

UK rail network is the lifeblood of the country, essential for moving people and freight, and small and medium-sized businesses are the backbone.

“Supporting SMEs brings numerous benefits, including innovation, cost-effectiveness, local economic growth, competition, diversity, regional knowledge, and technology adoption. These are crucial for achieving our CP7 goals, and we remain committed to providing opportunities for SMEs to work on

the railway.”

The Government set a target for Network Rail to allocate 33% of its annual expenditure to SMEs by 2022. In the last financial year, Network Rail exceeded this target, spending 33.11% with SMEs. This amounts to £1.29 billion directly and an additional £1.783 billion indirectly through Network Rail’s tier-one suppliers. This brought the total SME spend in 2023/24 to £3.073 billion, up from £2.97 billion in 2022/23, reflecting a 3.5% yearon-year increase.

HS2 lays foundations for Curzon Street

Work has started on the installation of 2,000 vertical concrete columns for the foundations of Birmingham’s Curzon Street Station - marking a critical milestone in the construction of HS2’s city centre rail hub.

The majority of the piles on the 100,000 square metre site will support the new station building and platforms above, with a smaller number of interlocking piles used to create the main walls of the station basement which will house operational facilities.

The work is being led by HS2’s contractor Mace Dragados Joint Venture, with support from companies including UK engineering specialist Keltbray. A team of 80 people are delivering the foundations work using three 95 tonne, 30-metre-tall piling rigs on the site.

Curzon Street Station is set to become a

key destination and thriving departure point as part of Britain’s new high-speed railway. It will provide excellent connectivity to Eastside and Digbeth, enabling wider regeneration by linking together the learning and creative quarters, new residential developments and the city centre.

The station will offer seamless connections to the local transport network including buses and the Midland Metro with a tram line running alongside and under the station. It will also create new public spaces, including two squares and a promenade.

Piling is planned to be completed by mid2025, with the installation of further foundations on top of the piling starting next year. The design of the station will also be finalised over the next year, focusing on the details of features including the roof and the internal fit-out of the station.

Greater Anglia protects passengers

Greater Anglia, has been recognised for its work to protect customers when they are in vulnerable situations.

The organisation has been certified to the BSI Kitemark for inclusive service, proving compliance with ISO 22458, which demonstrates how organisations develop and deliver transparent and flexible services that are inclusive to all users.

The certification includes the design and development of inclusive services, the organisation’s culture and tone, and how to spot and treat vulnerable customers or those with additional needs.

Assessors commended Greater Anglia for its safeguarding training and customer journey mapping. The operator was also noted as having passionate and friendly station staff and a good collaborative approach with other organisations, including the British Transport Police.

As part of the assessment process, auditors visited stations, interviewed staff, and inspected the Greater Anglia and Stansted Express websites.

Matt Wakefield, head of safety, security & sustainability, Greater Anglia, said: “We are very pleased to be the first rail operator in the country to achieve the BSI Kitemark for Inclusive Service.

“The certification demonstrates through our people, policies and processes that we care about all of our customers, especially those who are in vulnerable circumstances or who need assistance when travelling with us.

“At Greater Anglia we are always looking to offer the best possible services to all of our customers, so it’s great to be recognised for our efforts.”

Two friends who have worked on the railway across the North East for a combined 63 years are set to hang up their hats and begin retirement.

Martin Rodger (right) and Wayne Seddon (left) work for Northern at Newcastle station in Tyne and Wear. Martin, from Cramlington in Northumberland, is the lead driver team manager at the station and along with other driver team managers, including Wayne, is responsible for line managing over 100 train drivers based in the region.

Martin joined what was then British Rail as a trainee in 1985 before going on to become a driver’s assistant. Between 1986 and 1987 he spent time at depots in Glasgow and Edinburgh as well as a short period at Buxton in Derbyshire. His first train driver job in 1988 took him back up to the North East at Blyth Cambois depot and by 1992 he was working out of Newcastle station. He became a driver instructor in 1998 and a driver team manager in 2000 before finally being made lead driver team manager in 2016.

On his retirement, he will have 39 years’ service on the railway – just three years short of the 42 years’ service his dad gave to the job, who, he says encouraged him to join the industry.

Wayne, who lives in Hartlepool in County Durham, joined the industry in 2001, working in the booking office at Middlesbrough station. Within the year, he progressed on to become a driver at the depot in Darlington before becoming a driver instructor at Darlington in 2006. He was promoted to driver team manager in 2013 and held that role for the next 13 years. In 2021, he moved to join the driver team managers at Newcastle station after managing depot drivers at Heaton for eight years.

Both have described their driver team manager roles as very rewarding – saying the railway really is a job for life if you want it. Martin said: “It’s a fantastic job – if you don’t mind setting your alarm clock for 3am.”

Since arranging their joint retirement party, Wayne has agreed to stay on for a further three months, to see the team through the upcoming December 2024 timetable change, which is always a busy period for drivers.

Wayne added: “This job has given me so much – when we started planning for the upcoming timetable change, I decided it was the least I could do to help the team. I’ll be joining Martin in the retirement lounge very soon!”

Southeastern and Hitachi agree maintenance deal

Southeastern and Hitachi Rail have agreed a new contract for the maintenance of the iconic Class 395 ‘Javelin’ which will see more units in service for customers every day alongside the continuation of the £27million refurbishment programme.

The new contract will see the maintenance of the flagship fleet brought in-house with technical support and spares supplied by the train’s manufacturer, Hitachi. This new contract will reduce the cost of maintaining the fleet and therefore the cost to the taxpayer.

It also extends Southeastern and Hitachi’s partnership through to at least 2027 and will transition from a Train Service Agreement (TSA) to a Technical Support & Spares Supply Agreement (TSSSA). There will be no changes to services, timetables, or any customer-facing aspects.

Since entering service in 2009, Hitachi has maintained the fleet at the Ashford Train Maintenance Centre. The fleet operates on High-Speed lines between London St Pancras International and Ashford International as well as standard lines across Kent, serving Canterbury, Dover, and Margate.

The Class 395 is currently undergoing a £ 27 million refurbishment programme, jointly delivered by Southeastern and Hitachi Rail. The internal refurbishment is now past the halfway mark with the final unit due to enter service in Spring next year. Following that, a further programme to replace the external livery and

upgrade the onboard customer information facilities will be carried out.

The Class 395 fleet is the only Southeastern fleet which is not currently maintained ‘in house’. The new maintenance contract is intended to reduce costs, and improve the availability of the units while also continuing Hitachi Rail’s expertise, technical skills and access to the global supply chain.

Mark Johnson, engineering director at Southeastern, said: “Our highspeed fleet is a flagship of Southeastern and the wider UK railway and therefore maintaining them to the highest possible standards is vital for us and Hitachi.

“We look forward to welcoming our new colleagues from January next year and continuing to work with Hitachi to deliver the best possible service for our customers across the Southeastern highspeed network.”

Angus Thom, senior director OS&M operations at Hitachi Rail added: “Hitachi Rail is proud to continue our long-standing partnership with Southeastern as they implement their new strategic rail operations for the iconic Class 395.

“We are collaborating closely to facilitate a smooth transition ahead of the new maintenance contract starting in January 2025.”

The new contractual arrangements start from 12 January 2025 at which point a number of current Hitachi Rail colleagues will transfer to Southeastern under the Transfer of Undertakings (Protection of Employment) Regulations 2006, also known as TUPE.

© Southeastern Railway Best mates hang up their hats

High speed trains due to run on HS2 and further north on the West Coast Main Line will help deliver a “step-change in the passenger experience”, engineers have said, as detailed designs for the new fleet are finalised.

In the most extensive project of its kind seen in the UK, the public has been put at the heart of refining designs for the interior of the 54 trains. The process is being taken forward by West Coast Partnership Development (WCPD), HS2 Ltd, and its manufacturing partner, joint venture Hitachi-Alstom High Speed (HAH-S).

Since the start of this year, a range of customer groups, including those with reduced mobility, cyclists, and young families, have been invited to experience life-sized wooden mockups of the trains at the HAH-S facility in Derby – helping engineers to understand the levels of

Public input aids HS2 train design

ease, accessibility, and comfort.

The process included reviewing different options around boarding and alighting from the train, the positioning of grab rails to aid mobility and support, and testing the layout of toilets –particularly for wheelchair customers.

Life-sized mock-ups were also made of other sections of the train including the café, and child buggy storage.

It forms part of a refinement process –supported by market research – that enables the final designs to be adjusted to fully meet the needs of passengers and staff. Although similar processes have previously been used in the development of rolling stock, this is believed to be the most extensive user development exercise ever undertaken for a new train fleet built in the UK. Twenty groups have provided feedback on the designs so far as part of a process organised by WCPD, the train’s future

operator. HS2 has also used insights from its ‘customer community’ – a consumer focus group of 5,000 people who have a mix of travelling needs.

HS2 Ltd senior rolling stock engineer, James Dawson said: “We’re designing HS2 to provide a step-change in the passenger experience so that it’s accessible to everyone – and especially to people who don’t currently think train travel is for them or don’t consider it in the first place. I’m confident that work with both WCPD and HAH-S, plus our innovative design refinement approach, will deliver a quality product that stands the test of time.”

With feedback from user group sessions, designers have repositioned grab handles near the doors, created a ‘step-free’ solution at HS2 stations for passengers, rearranged USB-C sockets and tray tables, and adjusted wheelchair spaces to give a much better customer experience.

Future user group sessions will help designers to finalise passenger seat design to ensure they are comfortable for everyone on long journeys; as well as optimising the train’s LED lighting system to help deliver an enhanced ambience throughout the day and across the seasons.

Once the train’s designs are finalised, full production will start around 2027. Bodyshell welding and electrical installation will be led by Hitachi’s Co. Durham plant before the interior fit out is completed by Alstom in Derby.

NEWS IN BRIEF

COSTAIN CONTRACT

Costain has won a major contract to deliver tunnel and lineside mechanical and electrical (M&E) systems for HS2.

Costain will deliver the design, supply, manufacture, installation, testing and commissioning of HS2’s Tunnel and Lineside M&E systems during construction. The total contract value is worth a minimum of £400 million to Costain.

The M&E systems installation will include services within the tunnels, together with cross-passages, low voltage power services and distribution on the open part of the route. Costain will also design, supply, install, test, and commission the tunnel ventilation systems.

APP REMOVES BARRIERS

GTR is offering free use of an innovative sign language app to remove barriers for passengers who are deaf or suffer hearing loss – and help them travel with confidence across its 11-county network.

Customers will be able to use the SignLive app at all 236 of its managed stations, on board trains and with its call centres to communicate with Govia Thameslink Railway (GTR) staff using a trained British Sign Language interpreter on their smartphone screen.

TIME FOR TRAMS

Campaign for Better Transport has urged the Government to prioritise trams and light rail, and to speed up the introduction of new tram networks to British towns and cities.

Michael Solomon Williams, from Campaign for Better Transport, said: “As European cities are showing, they are a holistic solution which can address congestion, reduce social isolation, and revive hollowed-out high streets across the country. Moreover, with millions excluded from accessible rail, bus and tube travel – including disabled passengers and people with prams and heavy luggage – trams bring step-free access to reliable, high -capacity public transport.”

PROGRESS AT HUDDERSFIELD

Progress at Huddersfield station as part of the Transpennine Route Upgrade (TRU) continues.

One year on, the sympathetic restoration of the roof canopy over platforms one and four is progressing well – scaffold towers and a raised working platform are currently in place at the station to enable the team to carry out this work.

Edgcott Road bridge lift complete

Work to build HS2’s 700-metre-long Burton Green Tunnel in Warwickshire has reached the halfway mark, with new images and video footage showcasing the latest progress.

Once built, the tunnel will carry HS2 trains through the village of Burton Green, near Kenilworth, and will feature a green space above for use by the local community. It is one of five ‘green tunnels’ being built on the project – shallower tunnels which will be finished with trees, plants and shrubs on top, helping them blend into the natural landscape.

As well as Burton Green, green tunnels will be constructed at Copthall in Hillingdon, Wendover in Buckinghamshire and Chipping Warden and Greatworth, both in Northamptonshire.

Delivered by HS2’s main works civils contractor for the West Midlands, Balfour Beatty VINCI (BBV), and designed by Mott MacDonald engineers from the Mott MacDonald SYSTRA Design Joint Venture (DJV), the Burton Green structure is being constructed using a ‘top down’ construction method which involves building the structure from existing ground level. This includes initially building the side walls and roof of the tunnel, with large openings to ease excavation. The tunnel is then excavated and the tunnel base is constructed.

In the last year, work on the tunnel has ramped up and has seen the completion of the 200-metre-long southern portal entrance and a series of underground structural elements, including retaining walls and over 1,300 piles – concrete pillars built underground – using 33,000 cubic metres of concrete in total.

An onsite team of 150 people will now focus on the next phase of the build ahead of full completion in Autumn 2026. This includes further tunnel excavation work – with excavated soil being reused as part of wider landscaping plans – and the installation of roof slabs, base slabs and internal structures.

Doug Barnett, senior project manager for HS2 Ltd, said: “We’re incredibly proud to have achieved the 50% completion mark here at Burton Green Tunnel and to be celebrating this milestone moment. Delivering a complex

structure of this scale requires a huge amount of expertise and energy, which is thanks to everyone involved – from onsite engineers and machine operators, to design and support colleagues working behind the scenes.”Doug Barnett (HS2) and Rupert Blake (BBV).

A key feature of the Burton Green Tunnel for people in the local area is the realignment of the Kenilworth Greenway, which provides a link from Balsall Common to Kenilworth via Burton Green for walkers, cyclists and horse-riders. Once construction and landscape work is complete, the Greenway will be restored close to its original alignment, running across the top of the new tunnel.

While the railway is being built, HS2 has created a temporary route for the Kenilworth Greenway which starts at the site of the Burton Green Village Hall and then follows the existing field boundaries linking with Berkswell Station in the northwest.

initiatives and supporting projects with Andy’s Man Club.”

SPL partners with Andy's Man Club

SPL Powerlines UK has announced a strategic partnership with Andy’s Man Club, a leading UK-based men’s suicide prevention charity offering free peer-to-peer support groups across the United Kingdom. Recognising the unique challenges men face in the rail and infrastructure sectors, SPL Powerlines is committed to supporting the mental health and well-being of men in the industry.

Men in rail, infrastructure, and related fields often work in demanding, high-stress environments that can take a toll on mental health. SPL Powerlines believes that providing support and resources for men is essential for creating a positive, sustainable workplace culture. Through its partnership with Andy’s Man Club, the company aims to break the stigma around men’s mental health, ensuring that its workforce and the broader community know that #ItsOkayToTalk.

“We are thrilled to partner with Andy’s Man Club and to support their mission to end the stigma surrounding men’s mental health. It’s about creating awareness and getting men out of their shells and to open up about their mental health. It can happen to everyone, and we are there for

GB Railfreight announces green locomotives

GB Railfreight (GBRf), one of the UK’s leading transporters of consumer and business goods, has announced that its latest locomotive, the Class 99, will operate solely on electricity or renewable fuels such as Hydrotreated Vegetable Oil

(HVO). The Class 99s are set to enter service in late 2025, marking a major milestone in sustainable rail freight transport.

The Class 99 will be the first heavy-haul freight locomotive capable of transporting significant volumes at mainline speeds on both electrified and non-electrified sections of the UK rail network. Rail freight is already the least carbon intensive solution for UK supply chains. The new locomotives will significantly reduce emissions by at least 58%. Exclusively available to GBRf customers, the Class 99 offers an innovative solution for sustainable freight movement across the UK.

everyone as we are one team. It’s not just ok to talk, we need to talk,” said Guenter Kielmayer, managing director – SPL Powerlines.

“In our industry, where many roles are predominantly filled by men, it’s vital that we actively support initiatives like Andy’s Man Club to promote well-being and create safe spaces for open conversations. We will be actively putting in place additional

Andy’s Man Club offers over 210 free support groups nationwide, running every Monday from 7pm (except bank holidays). These groups provide a safe, nonjudgmental space for men to open up about their struggles without pressure or obligation to speak - participants can simply listen if they prefer. Currently, over 5,000 men attend these sessions each week, supported by a network of more than 1,600 dedicated volunteers, all working to create a powerful movement of mental health awareness and support.

Established in 2016 by Elaine, Andy’s Mum, and Luke, Andy’s Brother-in-Law, Andy’s Man Club was founded in memory of Andy, with a mission to offer men a comfortable environment to share their experiences. It hopes to drive awareness, reduce stigma, and encourage men to seek the support they need.

For more information on Andy’s Man Club or to find your nearest group, please visit: www.andysmanclub.co.uk.

www.woking-homes.co.uk

“I’ve never found a more perfect example of how older people should be cared for than Woking Homes.”

Transport for London’s Art on the Underground programme has unveiled a new permanent artwork by London-based duo Hannah Quinlan and Rosie Hastings at London’s only Grade I listed Underground station, St James’s Park.

Angels of History is the first mosaic created by the artist duo, and is composed of six panels, each measuring 1.5 x 1 metres, prominently installed in the station’s atrium. The artwork continues Quinlan and Hastings’s exploration of the relationship between public space, architecture, state infrastructure, gender, and sexual identity.

Recent works have predominately been fresco paintings, a medium traditionally associated with historic, religious artworks. Quinlan and Hastings’s paintings depict various power dynamics, class and social relations, and positions of authority playing out in public space, raising the question: who does the street belong to?

The new mosaic draws from the rich history of St James’s Park station, which for more than 80 years was home to London Underground’s iconic Headquarters, 55 Broadway, situated directly above the station. It was the tallest building in London on its completion in 1929, and was immediately considered radical, in part thanks to the sculptures carved into its stone façade by artists including Jacob Epstein and

Artist duo unveil mosaics

Henry Moore.

Situated between Westminster – where the future is debated – and the Royal Palaces –where the past is preserved – Quinlan and Hastings’s work reflects on recent political change in Britain. Against a backdrop of global conflict and political upheaval, their new artwork occupies a space between past, present and future, their divine angelic figures embodying these multiple perspectives to watch over London.

Hannah Quinlan and Rosie Hastings, artists, said: “St James’s Park is a station predominantly used by commuters working in and around the Westminster area, often in positions of governance or the civil service. We were interested in the function of the

figure of the angel in public spaces such as in churches where it operates as a figure of divine intervention who passes judgement.

“We situated our angelic or prophet figures in landscapes that represent both rural and urban qualities: rolling hills, old weather-beaten trees, disorientating perspectives and wide open grassy plains alongside art deco skyscrapers, post-war council houses and a model of 55 Broadway. By combining them together in our artwork, these familiar landscapes become alienated with buildings taking on a sacred, temple-like significance.”

St James’s Park station is more than 150 years old and is served by the District and Circle lines. It is close to many of the attractions of the West End.

British Steel opens £10 million rail hub

British Steel has opened a £10 million rail stocking facility – the largest of its kind in the country.

The new hub is at its headquarters in Scunthorpe where the vast majority of rail laid in the UK is made.

The investment is part of British Steel’s strategy to support the supply of rails to Network Rail, ensuring there is stock ready, as and when required, for its supply chain.

Craig Harvey, British Steel’s commercial director, Rail, said: “We are committed to building the railways of the future, and this investment supports the government’s

ambition to improve rail travel and connectivity throughout the UK.

“It will also enhance our long-term strategic partnership with Network Rail – a partnership which helps millions of UK passengers and freight operators enjoy safe, enjoyable, and timely journeys. Together we have an integral role to play in strengthening the UK’s infrastructure, enabling development, and supporting hundreds of businesses and thousands of jobs in the supply chain.

“The new facility is the latest in a series of major investments in British Steel by our owner, Jingye, which is resolute in its commitment to

enhancing our operations and helping us build a sustainable future for our business.

“British Steel is proud to be a global leader in rail production and innovation, and ventures like this will help ensure we keep delivering the high-quality products and services our customers demand.”

British Steel’s dedicated storage facility provides a central UK location in which rails can be safely handled, stored, and available for loading.

When fully-stocked, the storage facility will hold around 25,000 tonnes of 108-metre finished rail – largely 56E1 and 60E2 section rails.

Archard Courtesy of the artists and Arcadi

© British Steel

HS2 has begun assembling the half-kilometre long Edgcote viaduct, which is set to become only the second in the UK to have all its major structural elements manufactured off-site helping to speed up construction, boost efficiency, and reduce the number of lorry movements on local roads.

Set low into the landscape of West Northamptonshire, the 515-metre-long viaduct will carry the new railway across the floodplain of the River Cherwell, south of Chipping Warden.

The structure was redesigned last year, copying the approach used at HS2’s Thame Valley, near Aylesbury. This lighter weight design cuts the amount of concrete and steel in the viaduct, with the piers, beams, deck planks and parapet manufactured off site at a facility in Kent.

Instead of five beams per span, secured with concrete poured on site, the twin viaducts use just two larger ‘u’ shaped beams per span, secured directly to the neighbouring beams.

This innovation – inspired by viaducts on the Spanish high

Work begins on Edgcote viaduct

speed rail network – will reduce the number of lorry movements and speed up construction by removing the in-situ concrete work.

At between six and eight metres high, the viaduct will be supported by 20 pairs of pre-cast concrete piers. These must be carefully lifted into position with their steel reinforcing rods slotted into preprepared sleeves within the pile caps. The gaps are then sealed with grout.

Suhel Uddin, HS2 Ltd’s Senior Project Manager, said: “It’s great to see the first piers in place for Edgcote viaduct after our structural redesign. The success of the Thame Valley viaduct design shows that a two-beam approach can bring significant benefits for viaducts of this length – speeding up construction, boosting efficiency and improving safety on site by reducing the amount of working at height.”

As well as changes to the beams, the piers will also be narrower and extended to almost connect with the parapet edge, helping to enhance the appearance of a light and narrow

structure. From a distance, it will be largely hidden by existing hedgerows and woodland. Two major new wildlife sites will also be created where the viaduct crosses the floodplain, with new and enhanced fen, marshland and meadow alongside new woodland planting.

The design and construction is being led by HS2 Ltd’s main works contractor, EKFB – a team made up of Eiffage, Kier, Ferrovial Construction and BAM Nuttall. They are working with design partner, TYPSA, Construction

Partner FC Civils Solutions, and architects Moxon.

EKFB senior project manager Dalvier Chana, said: “It’s great to see the benefits of the construction solution materialise on site. We were able to reduce the need for temporary works by opting for quality precast piers to support the infrastructure. In turn this has helped us to achieve timerelated delivery savings. Thanks to the team for always striving to find the optimum approach and for working collaboratively to achieve this goal.”

In the early hours of Saturday 2 November, Alstom’s Digital and Integrated Systems (D&IS) team commissioned into service the new Tulse Hill Smartlock Interlocking system. It is controlled by Alstom’s latest generation Modular Control System Infinity (MCS-I) workstation, which connects the lineside railway to Network Rail’s Three Bridges Rail Operating Centre. This enables remote signalling control and automatic route setting.

Alstom’s new signalling system is now in use across Tulse Hill, Peckham Rye and Crystal Palace, to improve reliability for Southern, Thameslink and London Overground passengers, as well as for freight services. The new signalling system replaces the old equipment which had controlled the movement of trains in the areas since the early 1980s.

“I am incredibly proud and humbled to have been able to lead such a driven, committed and determined team that has achieved this milestone, and I would like to extend my thanks to all those involved,” said Peter Mills, Victoria Phase 4 Project director at Alstom.

He added: “This commissioning will set the tone for Victoria Phase 5 to introduce further Alstom hardware into Three Bridges Rail Operating Centre and cement Alstom as a key delivery partner in the Southern Region going forward through Control Period 7 and into Control Period 8.”

As part of the Alstom commission, engineers installed 23 kilometres of new signalling, power supply and telecoms cables, 61 new signals, upgraded power supplies and removed the old system for recycling.

An interlocking system authorises train movement and ensures safety conditions are met. It operates points, signals and level crossings, and checks rail sections are free, establishes routes and prevents conflicts.

In Alstom’s digital interlocking the technology transmits train control information digitally, via the IP network, providing enhanced coverage. Signals and points can be controlled at much greater distances, enabling capacity and processing speed, fewer cables and the possibility for data and digital analysis-driven maintenance.

Joe Swash launches the HeXmas Hotline

Heathrow Express has turned Paddington Station into a festive wonderland this Christmas, sprinkling magic with its latest service: the HeXmas Hotline.

Brought to life by TV personality Joe Swash, dressed as Santa’s official ‘Bell’ Boy, a magical, iconic, red London phone booth promises to connect passengers to Santa and their loved ones in the most heartwarming way.

The presenter and actor, 42, warmly greeted passengers for the launch, helping children make magical calls to Santa’s hotline and assisting adults in creating personalised videos and virtual Christmas cards. Joe radiated happiness as he performed his Santa duties, wearing a purple and gold jacket, Bellboy hat, white gloves, candy cane waistcoat and matching green trousers, looking like a real-life Bellboy.

The HeXmas Hotline service is stationed at Heathrow Express platform at Paddington Station between 9am - 3pm, 9-20 December for passengers travelling on Heathrow Express. Santa's Bellhops will be on hand to help passengers with the hotline, both with dialling Santa and creating festive greetings letting loved ones know they’re on their way.

National treasure Joe Swash took time out of his busy schedule embracing his role as Santa’s Bellboy with enthusiasm, handing out

free chocolates, spritzing ‘Cinnamon Steam’ spray and gifting lucky children with festive soft toys. Adding his trademark vibrancy, he posed for photos with the iconic red telephone box, took selfies with fans, and stopped to chat with admirers, making Christmas journeys extra special for travellers and earning cheers from the crowd.

He said: "Christmas is all about bringing people together, and what better way to do that than helping passengers share some love and laughter on their travels. It's been brilliant launching the HeXmas Hotline. People travelling on the Heathrow Express this Christmas are going to love it! This time of year is all about connecting with loved ones. Hopping on board your train, knowing you've sent your festive greetings and even left a message for Santa is such a thoughtful way to start the journey home or away for Christmas."

Mark Eastwood, commercial strategy lead at Heathrow Express, said: “Heathrow Express is all about connections and this Christmas we’re taking that to a whole new level. The HeXmas Hotline is the perfect way to spread festive joy while celebrating the magic of Christmas travel.

“The launch of the HeXmas Hotline underscores our commitment to spreading joy and making every journey feel special. With Joe Swash at the helm, we’re sure this will be an experience passengers will never forget!”

© Heathrow Express

Elizabeth line dominates top 10 stations

The Office of Rail and Road (ORR) has confirmed that London Liverpool Street station has retained its title as Great Britain’s most used railway station in 202324, gaining more than 14 million entries and exits since the previous year. Denton railway station in Greater Manchester becomes the least used station in Great Britain, at 54 entries and exits. The impact of the Elizabeth line continues to drive massive increases in station usage, with the latest stats being the first to show a whole year’s worth of data. After entering the top 10 for the first time in the previous year, Tottenham Court Road leaps four places, gaining just under 30 million entries and exits to take third place from London Waterloo.

London St Pancras drops out of the top 10, while Bond Street is a new entry, going from 19th most used last year, to ninth this year. London Paddington retains second place by

adding an additional six million entries and exits.

The busiest stations in England outside of London were Birmingham New Street (33.3 million), Manchester Piccadilly (25.8 million) and Leeds (24.9 million).

The busiest stations in Scotland were Glasgow Central (25.0 million), Edinburgh Waverley (21.3 million) and Glasgow Queen Street (14.5 million).

The busiest stations in Wales were Cardiff Central (11.5 million), Newport (2.7 million), and Swansea (2.2 million).

Denton in Greater Manchester, with just two services per week, is the least used station in Great Britain (and England), recording 54 entries and exits in the latest year, up from 34 entries and exits. In Wales, the least used station was Roman Bridge with 680 entries and exits, taking the title from Sugar Loaf station. Scotland’s least used station was Kildonan, with 240 entries and exits, beating out Scotscalder (with 242 entries and exits), the least used last year.

Two stations – Stanlow and Thornton, and Teesside Airport – recorded zero entries and exits this year, but both had services suspended for the entire year, so they have been excluded from the below rankings.

Feras Alshaker, director, planning and performance at the ORR, said: “These statistics provide crucial insights for passengers, the rail industry and its stakeholders and demonstrate clearly how travel patterns are changing across the country. Alongside our rail usage statistics they show that since the pandemic emergency rail usage continues to increase and that the investment put into the Elizabeth line is fundamentally reshaping passenger journeys into and around London.”

Railway neighbours get new notification system

Network Rail is urging residents who live close to its 2,500 miles of railway in the North West to sign up to a new digital notification system.

The service allows residents and businesses to receive timely and detailed information about ongoing railway work that Network Rail is carrying out near their home.

The new service is available by visiting networkrail.co.uk/sign-up and offers residents the opportunity to subscribe to receive personalised notifications on work in their area that they would traditionally receive a letter for.

These updates will include important details like dates, expected noise levels, potential road or footpath closures, and disruptions to train services.

This initiative has already seen success in early trials across various regions. Nationally, almost 2,000 residents have subscribed to receive email alerts, reducing reliance on traditional postal notifications, and ensuring faster, more comprehensive updates.

Emma Harding Network Rail’s head of communications in the North West, said: “Currently, we keep our residents updated on work that may impact them by writing to their home. Switching to a digital notification system allows us to be more efficient, cost-effective, and environmentally friendly.

“A great advantage of this digital service is its ability to provide residents with real-time updates, especially in cases of last-minute changes or emergency work. I’d encourage everyone who lives by the railway to sign up to this service.”

Residents without access to the internet will still receive postal notifications, making sure everyone remains informed. A QR code is also included in all postal notifications, so it’s easier for people to sign up for the digital service quickly.

CHARITY GOLF DAY IS A

HOLE IN ONE

On 3 October, senior rail industry professionals gathered at the picturesque Celtic Manor Resort in South Wales for a friendly golf competition, raising vital funds for Railway Children.

Organised by the charity in partnership with Advance TRS, this fourth annual event was the most successful yet, raising an impressive £30,000 for the much-loved cause.

With incoming HS2 CEO Mark Wild OBE as the evening’s guest speaker, the event attracted key stakeholders from the industry, including representatives from AtkinsRéalis, Turner & Townsend, VINCI Construction, AECOM, Balfour Beatty, BAM Nutall, Clipfine, Mace Dragados, Gleeds, and GHD.

WARM WELCOME

Following a Welsh breakfast and a warm welcome from Advance TRS CEO Andy Ridout, the teams set off in their buggies for a shotgun start in the sunshine. The charity organised a range of competitions, including ‘Beat the Pro’, ‘Longest Drive’, and ‘Nearest the Pin’, with all proceeds from entry fees contributing to the impressive total.

With everyone back at the Clubhouse after completing their 18 holes, guests enjoyed a welldeserved drink at the open bar, sponsored by Advance TRS. As the sun set over the stunning landscape, they shared stories of topped shots, bunker woes, and beginners’ luck, relaxing before dinner and the evening’s entertainment.

Celtic Manor served a three-course meal featuring the finest Welsh produce – much needed after the day’s activities. Once everyone was well-fed, Andy Ridout took to the floor to thank everyone for their contributions to the event’s success. As a longterm supporter of Railway Children, Andy spoke passionately about his love for the charity and its transformative work for vulnerable children in the UK, India, and Tanzania.

He has seen first-hand the impact that money raised at events like the golf day has, for children here in the UK and in India and Tanzania too, where Railway Children has local teams working with street-connected children to give them the care, support and opportunity they need to change their futures.

Suzi Lawrence, Railway Children’s head of marketing shared a poignant story about a young boy in Tanzania who recently received support during a harrowing time, highlighting the tangible impact of the guests’ generosity. The charity emphasised the importance of events like this in demonstrating the difference supporters make. The charity expressed how valuable events like this are for being able to convey the difference supporters have face to face.

Mark Wild OBE then shared his insights on the current state of the UK rail industry and the future of HS2. His much-anticipated address engaged guests, many of whom are involved in the project, in an open discussion about the industry’s needs and how they can collaborate to ensure its success.

SPECIAL GUEST

Following the rousing rail discussion, former England cricketer and Essex captain Ronnie Irani took the floor as the after-dinner speaker. Generously donating his time, Ronnie entertained guests with hilarious anecdotes from his days playing alongside and against the likes of Phil Tufnell, Darren Gough, and Sir Viv Richards.

Ronnie also reflected on the importance of the work that the charity does in the UK having learnt from Suzi and Mary about how Railway Children works with British Transport Police to create a safety net for vulnerable young people using the rail network to run away from, or unknowingly towards, danger.

With that, it was time for the announcement of the winners, who received beautifully engraved glass awards and bottles of champagne donated by Advance TRS. The winning team was Clipfine, featuring Ronnie Irani.

RECORD TOTAL

A silent auction brought the evening to a fantastic end. Golf prizes were kindly donated by Stratford upon Avon Golf Club, Farleigh Golf Club, Horsham Golf Club, The Vale Resort, Foxhills, Blackmoor Golf Club, The Addington, Camberley Heath, and Hindhead Golf Club. Guests showed incredible generosity with their bids, all adding to that record total of £30,000.

Andy Ridout from Advance TRS commented: ‘Each year, I’m incredibly grateful for the generosity and camaraderie of everybody who gets involved in our annual Golf Day for Railway Children, a cause that’s very close to my heart.

“It’s wonderful to see so many familiar faces— and new ones too—dedicated to supporting Railway Children’s life-changing work and I’m incredibly proud and blown away by the £30,000 we all raised. To all our sponsors, partners, and everyone who took part, I want to extend a massive thank you for making this day possible and here’s to the next year!’

Mary McLaughlin from Railway Children commented: ‘We are incredibly grateful to Andy for his dedication to raising funds for the children and young people we support. The UK rail industry’s empathy and support were evident once again, making it a truly fantastic day. We look forward to next year’s event and invite anyone interested to contact me at m.mclaughlin@ railwaychildren.org.uk.”

SEARCHING FOR THE UK’S OLDEST RAILWAY FAMILY RAILWAY 200:

Anationwide heritage hunt launched on Monday 9 December to discover the person with the longestserving railway family. Could it be you or one of your clan?

The search for the longest, continuous cross-generational railway family in the UK is part of the build-up to next year’s celebration of 200 years of the modern railway, inspired by the launch of the Stockton and Darlington Railway in 1825, which changed the world forever.

Called Railway 200, the year-long programme of anniversary activities and events in 2025 will celebrate railway people, their pride, passion and professionalism. The youngest representative of the UK’s oldest rail family will be invited to some of the many celebratory events planned.

TOP OF THE TREE

At the top of the UK rail family tree so far are father and son Mike and Andrew Lamport whose railway lineage dates to 1846, a boom time for railway towns like Swindon, Crewe, and Doncaster, when Queen Victoria was on the throne and after train carriage roofs had been introduced for Third Class passengers. Mike, 76, from Ely in Cambridgeshire, enjoyed a long and distinguished career in the railway, retiring in 2008. Son Andrew, 27, from Croydon, followed in his father’s footsteps and now works as a guard for South Western Railway, based at London Waterloo.

Mike has traced his uninterrupted railway roots back to April 1846 when his great, great grandfather Matthew Mathews joined the original South Western Railway as ‘Porter No.18’ at Richmond station in Surrey.

Promotion saw him move to Waterloo station to become a passenger guard on the Waterloo to Portsmouth line, via Guildford, when it opened in 1859.

Two years later, on the evening of 28 January 1861, Matthew was one of the heroes of a train crash at Epsom Junction, now known as Raynes Park. A grateful railway management soon appointed him to the role of district inspector at Bishopstoke, later renamed Eastleigh, before offering him the plum post as station master at the newly-opened Shawford station where he remained until his retirement in April 1896. He died in 1904.

Following in Matthew’s footsteps, all four of his sons also went on to enjoy 50-year railway careers. They and their sons and grandsons continued the family tradition of railway service, one becoming a ‘Top Hat’ station master at Waterloo station. The last member of the Mathews railway family retired in 1964.

MIKE LAMPORT'S FATHER MATTHEW LAMPORT AT HASLEMERE STATION

MIKE LAMPORT'S GREAT GRANDFATHER OUTSIDE STATION HOUSE SHAWFORD

FAMILY MATTERS

Taking up the family story, Mike explained: “Meanwhile the Lamport branch of the family line joined the railway when my father, another Matthew, started at the Southern Railway in 1937 as a signal lad at Liphook, retiring from British Rail in 1986 as station master at Haslemere in Surrey.

“I joined BR in 1964, retiring from the railway 44 years later. I’ve since served continuously on several railway heritage bodies and am currently a member of the Railway Heritage Trust Advisory Panel and a voluntary adviser to Railway 200.

“The railway baton was passed to my son Andrew who is a passenger guard with South Western Railway based at Waterloo, just as Matthew had been 160 years before him. I hope Andrew will continue to fly the rail flag for many years to come and, who knows, he might still be on the rails in 2046, making it a 200-year record for our railway relatives.”

Speaking on behalf of Railway 200, Alan Hyde said: “The railway is like a family, and its 300,000 people are its beating heart. There are many intergenerational railway families serving on the network today. We’d love to hear from anyone who can beat the Lamports’ impressive rail pedigree, hopefully stretching back to 1825, the birth of the modern railway, or even earlier.”

Rail staff claiming railway ancestry before April 1846 are invited to email railway200@gbrtt.co.uk with their contact details, and the Railway 200 team will be in touch.

For more information about Railway 200 visit www.railway200.co.uk

“Since the first passenger train entered service almost two hundred years ago, our railways have become integral to millions of lives, bringing communities closer together, opening up new opportunities for business, and driving economic growth across the country.

“Railway 200 presents an exciting opportunity to unite the wider public in recognition of our rail network and the brilliant people who keep it running. I hope this year-long series of events and celebration encourages the next generation to consider a career in rail.”

Rail Minister Lord Hendy

ANDREW AND MIKE LAMPORT, WATERLOO STATION

RAIL INDUSTRY FINDS ITS VOICE

The past few years have brought challenges that have tested resilience and community spirit. This Christmas season, the railway industry invited everyone to step away from the daily grind and embrace the magic of togetherness at a number of heartwarming Railway Carol Services.

These events provide a celebration of unity, generosity, and holiday cheer, and are open to railway staff and the wider public alike.

The Railway Carol Services also encourage attendees to embrace the spirit of giving. Donations to food banks and local charities are a key element of the events, ensuring the season’s warmth extends to those in need.

NATIONAL RAILWAY MUSEUM, YORK

The festive season was kicked off on Monday 11 December, when 200 people gathered to embrace the spirit of Christmas in the historic setting of York’s National Railway Museum.

The event, which brought together colleagues from across the rail industry and representatives from the local community, was hosted by LNER and supported by the Railway Mission. Guests were encouraged to bring non-perishable items to support the York Foodbank, fostering the spirit of giving.

The Lord Mayor of York, Councillor Margaret Wells, the Sheriff of York, Ms Fiona Fitzpatrick and children from St Barnabas

CE Primary School were among the guests, joined by colleagues from train operators and representatives from the wider railway including Network Rail, Northern, and the British Transport Police.

The service included carols, readings, and a poem by Lizzie Lovejoy which was written on an LNER service that was enroute to the launch of the S&DR200 Festival programme and inspired by the memories of fellow passengers. York Railway Institute

Band were joined by a choir of industry colleagues. Contributions were also collected for York Foodbank.

Ed Turner, communications manager at LNER and event coordinator, said: “The Rail Staff Christmas Carol Service offered an opportunity to bring colleagues and members of the wider community together to celebrate the joy of the Christmas Season.

As the industry gears up to celebrate the bicentenary of the modern railway in 2025, the Great Hall at the National Railway Museum provided a perfect setting as we were surrounded by numerous awe-inspiring engines from the past 200 years.”

Liam Johnston, executive director of the Railway Mission, added: “We are deeply thankful to LNER for bringing the railway community together in such a meaningful way. Christmas is a time to reflect, to celebrate, and to support one another, and this carol service beautifully embodied that spirit.

“It’s events like these that remind us of the unity and resilience within the railway family, offering hope and connection during this special season.”

CAROLS AT PADDINGTON

A special evening of carols was enjoyed by all underneath Brunel’s iconic ‘cathedral’ of London Paddington on Friday 13 December.

Attendees were joined by the Great Western Railway Paddington Band who provided musical accompaniment to the carols, filling the station with the sound of Christmas. The venue provided an enchanting atmosphere as guests raised the rafters.

Christian Rail hosted the event which saw railway staff and customers join together to raise some Christmas cheer on a Friday evening.

RAIL STAFF CHRISTMAS CAROL SERVICE

If you missed both of those enchanting events, don’t despair - this year’s Rail Staff Carol Service takes place at 12:30 on Thursday 19 December at St Mary’s Somer’s Town, Eversholt Street, London.

Colleagues from across the railway industry will come together to sing festive carols, accompanied by London’s Transport Choir. Lessons will be read by notable leaders, including Ruth Cadbury MP and Rob Morris, CEO of Siemens Mobility. Seasonal refreshments will cap off this joyous gathering of the railway community.

The Rail Staff Carol Service is supported by the Transport Benevolent Fund CIO, London’s Transport Choir, the Chartered Institution of Railway Operators, GBRTT, Modern Railways, Network Rail, Porterbrook, Rail Forum, Rail Freight Group, RSSB & Siemens.

JOIN TOGETHER

“Whether you see Christmas as a secular or religious festival, it is a time to find joy and friendship,” said Liam Johnston, “so come and join the Railway Family and celebrate Christmas together.”

All of these events are free and open to all. Whether you sing your heart out or simply soak in the festive atmosphere, you’re sure to leave uplifted and inspired.

REPORT BY COLIN WHEELER

LOOKING MOVING FORWARD BACK AND

Iremain of the belief that our railways would benefit from closer cooperative and communication between working, as well as listening to and working regularly on and in specific railway areas. When I joined British Rail as a trainee, mechanised maintenance was being introduced and I recall seeing the very first tamping machine on site.

New methods of working were often developed but were discussed with local workforce representatives. Dummy runs of new working methods were organised and changes discussed in the local British Railways Staff Association club. Management did not always agree, but we settled our differences for the benefit of all. Trade Unions, local safety representatives, and individual engineers and supervisors/inspectors all contributed to the introduction of improved working. Overall, the system worked well.

TALLERDDIG TRAIN COLLISION

It would be remiss of me not to begin with the terrible news of the collision at Tallerdigg, Powys, which resulted in the death of a passenger and four others seriously injured. The accident occurred at around 19:26 hours on 21 October and the RAIB announced its investigation on 5 November. A Shrewsbury to Aberystwyth train collided head on with the 19:09 Machynlleth to Shrewsbury service on the Cambrian Line approximately 900 metres west of the passing loop at Tallerddig. One passenger died, four were seriously injured, and 11 others needed hospital treatment. Although neither train derailed, significant damage was caused to the leading vehicles of both trains. Both trains were two-car Class 158 diesel multiple units and fitted with both wheel slide protection systems and an automatic sanding system. The railway is a single track on the approach to Tallerddig with a passing loop.

RAIB’s investigation has included a preliminary examination that resulted in “conflicting evidence of the trains at the point of collision”. The west bound train was due to stop in the loop to allow the east bound train to pass. Service and emergency braking of the west bound train was applied as the loop was approached but wheel slide started during the service braking and was constant through the braking. RAIB found that the sanding hoses on the leading vehicle were blocked and unable to discharge sand. RAIB are also considering the policies of both Transport for Wales and Network Rail in respect of the management of low adhesion risks on the Cambrian Line.

RADIO FAILURE RESULTS IN COLLISION

An accident in Kent on 16 November 2023 is the subject of a recently published RAIB report 11/2024. At 04:15 that morning, an ontrack machine operator was injured while coupling a Multiple Purpose Vehicle (MPV) to a tamper on the HS1 railway near Strood. A tamper was moved when a second MPV driven towards it collided at about 12mph. The MPV was being moved to the tamper so that all three machines could be coupled together at the end of the night shift.

The investigation revealed that “it had become normal practice for the coupling operation to be undertaken with the tamper at the other end”. The method of working was for the approaching vehicle to come to a stand at a holding point 50 or 100 metres away from the two stationary vehicles, the final movement then being made by the driver responsible for the coupling.

Colin Wheeler.

That day, however, the driver of the propelling second MPV did not have a view of the railway in the direction of travel so was “reliant on radio messages from a machine controller at the rear advising when to slow or stop the vehicle”. That night, the radio used by the controller had an “intermittent fault”, leading to a breakdown in communication with the driver. Neither driver nor controller knew when communication was lost. Subsequently, the machine controller realised the radio was not working and alerted the driver to brake by shouting a warning. Unfortunately it was too late, and the collision was the result.

The radio did not transmit a continuous “confidence tone” but it was normal practice for controllers to communicate constantly during transit moves. The MPVs had no facility for controllers riding the rear deck to brake the vehicle “despite an internal recommendation to fit one after a previous similar incident in 2021”. HS1 has the concession to operate, but “did not identify that the recommendation to fit a braking facility had been closed with no action taken.”

Subsequently, the MPV fleet has been fitted with emergency stop buttons adjacent to the rear deck and a secure communications system. A rearwards facing camera is also being fitted. Could or should management have been listening more closely to on track concerns?

URGENT SAFETY ADVICE

At 11:25 on the morning of 6 September a loaded freight train derailed on a way-beamed bridge at Audenshaw. The train involved was made up of two Class 66 locomotives hauling 24 wagons loaded with aggregate. The first 10 wagons passed safely over the bridge but the next nine derailed and came to a stand.

On 24 October, RAIB issued an urgent safety advice titled ‘Derailments on bridges with longitudinal timbers’. It advises that “existing inspection and maintenance regimes may not be sufficient to detect the failure of baseplate chair screws”. The

derailment happened on a 480-metre radius curve with a cant of 40mm. Rails were supported on PAN M6 baseplates each held on the timbers by just two LSA chair screws. RAIB has recovered 13 failed chair screws from the low side baseplates. None were marked ‘HT’ which would indicate high strength screws. A freight train derailment at Sheffield on 11 November 2020 revealed that broken screw resistance to rotation or removal made the identification of impending gauge widening difficult.

The investigation into the Audenshaw derailment continues.

ISLE OF WIGHT COLLISION

Also on 24 October, RAIB released Report 12/2024 following its investigation of a collision on 22 November 2023 between a road/rail vehicle and a trolley near Brading on the Isle of Wight.

At around 01:50 hours the road/rail vehicle was being used to clear vegetation and was travelling between locations on a descending gradient. The group realised that the vehicle was not stopping. Tools and equipment were then removed from the trolley, and it was removed from the track.

“Inadvertently the trolley was left too close to the track and was foul of the path of the road/rail vehicle,” says the report. The road railer collided with the trolley and two members of the group were struck on the legs and pushed onto the trackside receiving minor injuries.

The Controller of Site Safety (COSS) had not been told of the approaching road/rail vehicle before it appeared. It had been unable to stop in the available distance.

The report says the Island Line infrastructure manager “did not have an effective process for planning and managing the risk of on track plant movements” and that

South Western Railway’s assurance processes “had had not identified informal working arrangements in possessions.”

The three recommendations cover reviewing safety management processes for maintenance work, and the provision of accurate information to maintenance staff and contractors. Learning points identified include the importance of applying codes of practice in the event of an accident or incident, promptly reporting accidents to RAIB, and the importance of process and procedures when dealing with an accident or incident, as well as evidence collection and testing.

OVER SPEEDING NEAR MANOR PARK STATION

On 31 October, RAIB published details of this over speeding incident that occurred at around 08:11 on 24 September, where a passenger train passed over a set of points at 45mph. The permitted maximum speed through them is just 25mph. As a result, the train jolted sideways causing some passengers to fall over but the train did not derail.

RAIB has decided to issue a Safety Digest.

THE FUTURE OF RAIL

The establishment of Great British Railways (GBR) during the 200th anniversary year of the Stockton to Darlington Railway should be welcomed and used to spur on development of both passenger and freight services. Better time keeping, increased passenger and freight traffic, and reduced accidents and incidents, should all be key targets.

Political changes and the potential abandonment of commercial rail operating companies, together with the organisational changes to establish GBR, will be a great opportunity to improve all forms of rail guided transport and will benefit the fight against climate change. But the road may not be a straight one, as we’ve already seen with the resignation of Transport Minister Louise Haigh. Her successor would be well advised to look back as well as forward when determining how our railways work best in future.

Meanwhile, the industry will soldier on as ever.

© Sonic Rail Services

RAIB

RRV’S DOUBLE CAB. THE MC SAT IN THE REAR PART OF THE CAB WITH LIMITED FORWARD VISIBILITY

LOCATION OF ACCIDENT LOOKING SOUTH.

© Sonic Rail Services

AN RRV OF THE SAME TYPE SHOWING THE OVERHANG OF THE RUBBER TYRE IN RELATION TO THE RAIL

ENSURING STAFF SAFETY

The run up to Christmas is one of the busiest periods for the rail network. With customers hitting the shops at the last minute or travelling up and down the country to visit friends and relatives, trains and stations are particularly packed at this time of year. It’s a time for celebration, but also one that can be intensely stressful.

Throw in the revelry of works nights out and the obligatory boozy Christmas lunch, and you can see how cramped conditions and half-cut customers can lead to frustrations being vented at precisely the wrong people – rail staff.

Every year, the industry reminds customers that abuse towards its employees will not be tolerated. This year, however, these pleas are made in the shadow of the unnecessary death of a rail employee on the Elizabeth Line.

Jorge Ortega, 61, was taken to hospital with serious head injuries on Wednesday 4 December after British Transport Police (BTP) officers were called to Ilford station at about 20:50 to reports of a serious assault. He died in hospital on Friday 6 December. A 28-yearold man has been remanded in custody charged with grievous bodily harm, affray and possession of a prohibited offensive weapon in a private place. He is due to appear in court on 7 January.

Prime minister Sir Keir Starmer has called Mr Ortega’s death “absolutely tragic news” and added “nobody should have to face any violence at work - and certainly not something as shocking as this”.

The case painfully highlights the potentially devasting repercussions associated with unsociable behaviour. Now, more than ever, it is critical that steps are taken to raise awareness of this critical situation and efforts made to radically reduce such incidents.

JUST LIKE YOU

In an effort to boost staff safety at Birmingham New Street Station, Network Rail has employed a poster campaign prompting passengers to be polite and respectful to staff in the run up to the holiday season. The initiative aims to remind passengers that ‘Behind Every Uniform is Someone Just Like You’.

The campaign was created following 16 staff assaults being recorded over a sixmonth period, has been launched during the station’s busiest time of the year. Of the 16 recorded assaults, over half of those were physical assaults with the remainder being verbal assaults or threatening behaviour.

“We know the vast majority of passengers wouldn’t dream of behaving like this, but the statistics don’t lie,” says Elizabeth Graham, station manager at Birmingham New Street.

“As station staff, our priorities are to keep passengers moving safely. We appreciate that delays or a busy station can cause frustration but that is never an excuse for physical, verbal or threatening behaviour.

“This campaign reminds passengers that behind the uniforms there are real people, with real lives, who are there to help but who deserve to be treated with respect at work.”

As well as extra staff, a dedicated antisocial behaviour team is in place in the station, together with increased support from British Transport Police and St John Ambulance volunteers, to help keep staff and passengers safe.

The new posters displayed around the station show computer generated imagery to protect staff identity, but the information used is based on real-life stats and scenarios.

RESPECT OUR WORKERS

Similar initiatives are being rolled out up and down the country. For instance, ScotRail has announced an expansion of its Travel Safe Team as the rail industry and Scottish Government join forces to renew their commitment to tackle abuse faced by rail workers.

The ‘Respect our rail workers’ campaign, launched by Cabinet Secretary for Transport Fiona Hyslop MSP alongside ScotRail, Network Rail, the BTP, and trade unions, pledges that partner organisations will work together to ensure staff feel more protected and supported when faced with unacceptable behaviour.

Coinciding with the Christmas party season, the campaign urges customers to consider the lasting impact that violence or abuse can have on someone and reminds everyone that there is a person behind every uniform.

The announcement of the Travel Safe Team expansion is a sign of ScotRail’s commitment to keeping people safe on the railway. The team works closely with BTP to support customers and colleagues in the promotion of a safe railway environment, both on train and in

stations. Since September 2022, the Travel Safe Team has had thousands of interactions and interventions with the general public.

The Travel Safe Team is currently based in Paisley, from where it travels across Scotland to support colleagues and keep people safe.

From January, an additional team of nine will be based in Haymarket station in Edinburgh, ensuring better coverage across the entire country.

ScotRail has a number of other proactive measures in place to improve safety on the rail network. This includes a £1.6 million investment to triple the number of body-worn cameras to tackle anti-social behaviour on Scotland’s Railway, and hiring more people to double staff late-night trains in known problem areas.

ScotRail Managing Director Joanne Maguire said: “The investment we are making to expand the Travel Safe Team shows ScotRail is fully committed to delivering a safe railway for everybody.

“We have a zero-tolerance approach to abuse, whether verbal or physical, directed towards railway staff. Everyone has the right

to go about their day in peace without fear of harassment or abuse.

“We’ll continue to work very closely with British Transport Police, Scottish Government, and the trade unions to ensure that Scotland’s Railway is a safe environment in which to work.

“Investments in new technology and a more visible staff presence will help keep staff and customers safe, and with this joint initiative, we renew our pledge that unacceptable behaviour on Scotland’s Railway, during the Christmas season and beyond, will not be tolerated.”

UNNECESSARY AND UNACCEPTABLE

The tragic events of the past few weeks emphasise the appalling behaviour that many rail staff face on a regular basis and, despite the best efforts of the industry, achieving a safer railway will require substantial investment, collaboration, and commitment.

Building a more secure working environment will take time and effort, but abuse of our staff must be stamped out for good.

RESPECT OUR RAIL WORKERS

LOOKING DOWN THE TRACK

2024 was (yet again) a major year in rail transport. Most notably, the Passenger Railway Services (Public Ownership) Bill received Royal Assent – alongside the ongoing work at Great British Railways Transition Team and Shadow Great British Railways – paving the way for the major reorganisation of how our railways are run. As we look to the future, where some elements still remain uncertain, it’s valuable to look back at the year ahead: to reflect how far we have travelled, how far we have yet to go, and what the best route ahead might be.

LOOKING BACK

In October 2023, the previous government cancelled Phase 2 of the HS2 project. Whatever your opinion of this decision, HS2 construction for the confirmed section has continued at pace. Major milestones were met such as the 10-mile Chiltern Tunnel reaching breakthrough point (ably delivered by ‘Florence’ the Tunnel Boring Machine), and the project has also supported over 30,000 jobs so far, providing a major social and economic boost – a key area of value which the entire rail industry must continue to communicate into 2025.

The Elizabeth Line continued to shine as a beacon of best practice – in May 2024, the line breached the 350 million mark for total journeys and provided an estimated £42 billion boost to the UK economy (so far). Not only that, but the Royal Institute of British Architects (RIBA) named the line as the winner of the 2024 RIBA Stirling Prize, the prestigious annual award which recognises the UK’s best new architecture.

Speaking on behalf of the RIBA Stirling Prize jury, Muyiwa Oki, RIBA president and jury chair, said: “The Elizabeth Line is a triumph in architect-led collaboration, offering a flawless, efficient, beautifully choreographed solution to inner-city transport… Descending into the colossal network of tunnels feels like entering a portal to the future, where the typical commuter chaos is transformed into an effortless experience… It rewrites the rules of accessible public transport, and sets a bold new standard for civic infrastructure, opening up the network and by extension, London, to everyone.”

The TransPennine Route Upgrade saw the introduction of full electrification between Stalybridge and Manchester Victoria, and electrification efforts on lines such as the Midland Main Line are progressing. In other major rail project news, East West Rail successfully completed the construction and testing of the new railway between Bicester and Bletchley.

Community Rail, the grassroots movement made up of 75 community rail partnerships and 1,300 station volunteer

groups, all of which engage local people in their railways, also had a bumper year. ‘Feel Good Field Trips’, from Community Rail Lancashire and Avanti, continued to connect young people to amazing opportunities across the country by rail. ‘Stations of Sanctuary’, led by the South East Lancashire CRP, created safe and welcoming spaces for asylum seekers and refugees in Bolton. Sustainability and biodiversity was also a key focus, with ‘Travel Green with Daffnee Green’ from the Community Rail Education Network and CrossCountry, the UK’s first Sustainable Travel Educational Toolkit, which encourages eco-friendly travel habits, and biodiversity projects like beefriendly planters at Tutbury and Hatton Station, as well as wider planting and landscaping initiatives up and down the country. Enabling the next generation to communicate their views on rail and public transport, the Oxfordshire Community Rail Partnership and the Gloucestershire Community Rail Partnership announced the creation of a Youth Transport Forum, to facilitate youth-led action in the region.

DAISY CHAPMAN-CHAMBERLAIN

LOOKING AHEAD

Without a doubt, the two major railway developments in 2025 will be the continued development and establishment of Great British Railways (GBR), and the Railway 200 celebration.

GBR, as we know, promises to unify rail passenger services under one single, government-led umbrella, aiming to end fragmentation and integrate the railways. It will also incorporate Network Rail, owning the infrastructure (thereby uniting track and train), collecting fare revenue, and operating services. This is a truly enormous goal; with an industry as complex as rail in the UK, and the widely varying needs of passengers and financial, human resourcing, and infrastructure challenges, the year ahead will lay the crucial groundwork for how GBR will operate and collaborate with industry. The focus must be on boosting public trust (and therefore ridership) in rail, enabling sustainable growth, growing positive industrial relations, and providing supply chain certainty to rail suppliers.

In turn, the supply chain and wider industry needs to communicate the value of rail itself. Far beyond pure fare revenue, we know that rail contributes £36 billion annually to the UK economy, provides around 600k jobs, and generates £2.20 back into the wider economy for every £1 spent on the rail network. Rail is essential to the economy, to supporting communities, and to enabling the UK’s net zero goals; we must ensure we communicate this value clearly.

Railway 200 will celebrate not only the heritage and history of rail, but also looks to future needs, challenges, and opportunities. The Stockton & Darlington Railway opened on September 27, 1825, and the Railway 200 campaign will celebrate 200 years of rail for the entire year: with education engagement, heritage and special train services, festivals, art exhibitions and much more.

Work on the Midlands Rail Hub is scheduled to ramp up in 2025 - expected to generate over 12,000 jobs, the project will improve connectivity and capacity across the region. Major components of HS2, such as the Carol Green underbridge near Kenilworth, will be completed. In Scotland, East Kilbride will see the completion of a new, accessible station building in Summer 2025, which includes modernised passenger facilities and extended platforms. East West Rail services from Bicester to

Bletchley/Milton Keynes will begin running, and the TransPennine Route Upgrade will continue to progress, with continued electrification, enhanced reliability, and improved capacity between major Northern cities. In order to continue to support major rail projects and electrification programmes, we must also ensure we have an industry which is open to and supportive of innovation; not just in products, plant, and materials, but also in structure, delivery, and culture.

Many of us in rail will have heard the old phrase ‘the railways would be perfect if not for the passengers’. I say that 2025 is time to put that expression away for good. The passenger must be our key focus into 2025 and beyond, putting the human user and wider community stakeholders at the heart of everything we do. Rail passenger numbers could nearly double in the next 25 years compared with pre-pandemic levels, according to research by Steer (commissioned by the Railway Industry Association), with demand predicted to grow between 37% and 97% by 2050 under various scenarios.

A railway network which is safe, reliable, and easy to use must be a priority; the British Transport Police reported a 50% increase in gender-based reports of incidents on rail since 2021 (they emphasise that this is an increase in reports rather than an increase in incidents themselves), which is still predicted to only be reflective of around 10-15% of incidents. This is alongside ongoing challenges and incidents regarding people with disabilities being unable to always easily access rail transport, and difficulties with real-time service information provision for all passengers, highlighting that simplicity of use from planning to ticketing to undertaking door to door journeys must be prioritised.

Crucially, the industry must continue to come together to collaborate and grow; sharing our challenges and best practice, celebrating successes both big and small (as demonstrated by the growing Railway 200 campaign), supporting our staff, listening to our passengers, and enabling rail to thrive into 2025 and beyond.

About the author: Daisy Chapman-Chamberlain is Specification Manager at Transport for the North. She focusses on improving transport systems, accessibility, safety and beyond. She is also the Chairperson of the Oxfordshire Community Rail Partnership. Daisy can be reached via LinkedIn.

NEW YORK

On Thursday 28 November, the great and good of the rail industry descended on Birmingham’s NEC to celebrate the 2024 RailStaff Awards.

More than 1,000 guests gathered to honour the exceptional efforts of the employees who go the extra mile and excel in their roles. From rail managers to customer service assistants, apprentices to training managers, the full breadth and depth of job roles was represented, and all were celebrated as equals with one aim – to keep the nation moving, safely and to schedule.

The RailStaff Awards are always a spectacular event, and this year was no different with attendees breathing in the glitz and glamour of New York City. Arriving at the venue, guests left their coats at the Broadway Ticket Office and made their way towards the best that Manhattan has to offer. With beautiful bars serving a range of exquisite cocktails and entertainers offering impromptu performances, they bathed in the exciting atmosphere of Christmas time in the Big Apple.

TV star and all-round top-class entertainer Brian Conley hosted this year’s event, putting guests at ease with his easy charm and lightening quick wit. Boasting a decades-long career as an actor, comedian, singer, and TV presenter, Brian has starred in many award-winning television shows and played the lead role in multiple West End musicals. He was the perfect choice to guide everyone through the night’s proceedings.

With every category winner named and given the chance to bask in their well-deserved applause, the night truly began, with fairground rides whirring into life and the dance floor opening for those with the energy to dance the night way. A midnight breakfast provided the energy to push on to the early hours, when guests made their way into the night to continue their celebrations or back to their hotel rooms for some much-needed beauty sleep. Yet again, the event had been a huge success.

Adam O’Connor, managing director of Rail Media, said: “The RailStaff Awards is a truly unique event, celebrating the individuals in our industry who consistently go above and beyond. It is inspiring and humbling to host this event and witness the profound impact it has on our remarkable workforce. All winners and highly commended individuals deserve immense recognition, as do all the finalists and nominees.

“I must say a heartfelt thank you to all our sponsors and supporters, whose contributions make this incredible event possible. Special thanks also go to our panel of judges and the entire team at Rail Media for their outstanding efforts in bringing this memorable occasion to life.”

Event organiser Gemma King added: “Another memorable RailStaff Awards has come to a close and we hope that everyone enjoyed a thrilling evening. Congratulations once again to all of tonight’s winners –you’ve all earned your place in RailStaff Awards history!”

THANK YOU

The RailStaff Awards relies on the support of some very special groups. We would like to express our gratitude to all those who recognised their colleagues’ contributions and took the time to nominate. A huge thank you also to our judges, everyone who voted, and all those who attended the ceremony.

We also thank our generous sponsors for making the night possible: Bodyguard Workwear Ltd, BTTC, c2c (Trenitalia c2c Ltd), Carlisle Support Services, City & Guilds Training, Freightliner Group Ltd, GeoAccess, Govia Thameslink Railway, Heathrow Express, Land Recovery Rail Limited, Land Sheriffs, Morson Training, McGinley Support Services, Rail Engineer, Readypower Group, RailwayPeople.com, ResponSec Ltd, Telent, Train’d Up Railway Resourcing Ltd, and Transport Benevolent Fund CIO.

BACK NEXT YEAR

We have exciting sponsorship opportunities available for the 2025 awards. If you’re interested in discussing this further or would like to put forward nominations from your team for future awards, please feel free to contact us by email at sales@rail-media.com or call us on 01530 816 440.

You can also find out more and view the upcoming pictures and videos from the evening by visiting our website www.RailStaffAwards.com

INDUSTRY EMBRACES NEW IDEAS AND PERSPECTIVES

Graduates bring fresh energy, diverse perspectives, and cutting-edge knowledge, all of which are essential to driving the future of rail. The RailStaff Awards celebrate the impact of these newcomers who, fresh out of university, have made a significant impact on the industry and the wider community.

This year, as the category made a return to the awards, Rumbi Chiparamandu from AtkinsRéalis was named Graduate of the Year.

When nominating, her colleagues said: “She is a visible role model to all at AtkinsRéalis, enabling others to feel encouraged and empowered to pioneer their own journeys. Wise beyond her years, from guiding apprentices to working with directors and featuring in industry podcasts, Rumbi can communicate effectively and respectfully to everyone. As she progresses in her career, her contributions will inspire the industry leaders of the future.”

Rumbi was thrilled to pick up the prize, saying: “This recognition is especially meaningful as it comes right at the end of my graduate journey - a chapter that’s been full of learning, challenges, and growth. To have my efforts recognised in this way is both humbling and inspiring.

“Thank you to my mentors, peers, and the The RailStaff Awards team for their support. Here’s to continuing to grow and making and impact!”

Mark Eastwood, commercial strategy lead at award sponsor Heathrow Express, presented the trophy.

“Heathrow Express is proud to support the Graduate of the Year Award, recognising the invaluable contributions that emerging talent brings to our industry,” he said. “As a company committed to innovation and excellence, we understand the importance of empowering the next generation of rail professionals.”

Catering primarily to business travellers and tourists seeking a quick and reliable airport transfer, Heathrow Express is known for its punctuality and comfort. In its 26 years of operation, over 100 million passengers have travelled with the operator.

The company offers many opportunities for graduates and is excited about attracting the brightest minds. It values the skills and experience that university leavers bring to the table and understands the contribution they can make to the industry.

HIGHLY COMMENDED

Harry Bateman, Alstom

Helen Marriner, WSP

AMAZING APPRENTICES

Apprenticeships offer an amazing pathway for learners from all walks of life to gain the skills and knowledge needed to build great careers in the rail sector. Conversely, apprentices are an essential resource for rail companies, bringing new ideas and energy, and stepping in to fill the skills gaps left when staff exit the industry.

The Apprentice of the Year Award recognises those who become an apprentice straight out of education or make a change later in their careers. Each finalist exhibits exceptional talent, determination, and a passion for learning.

Specialist rail and infrastructure services provider Readypower Group stepped up to support the award in 2024. Employing some of the UK’s most experienced rail construction and maintenance teams, Readypower is acutely aware of the importance of attracting the best talent out there.

From front line services to office support functions, its teams come together to deliver an excellent result for its customers. Its people are the most important part of the service it delivers, and it is always looking to expand its team as the business grows.

This year, Joe Dodman from Motion Rail Ltd stood out above the rest of the competition. Joe’s passion for trains and the railway led him to secure a telecommunications technician apprenticeship with Motion in 2023. His enthusiasm was evident from his first interview, and he has dedicated himself to supporting others through his learning, experiences, and innovation.

Colleagues said: “He doesn’t let challenges deter him and his resilience is truly inspiring. Integrating and building a rapport with whoever he meets, Joe is a truly valued member of the rail industry.”

Joe was stunned to have won the award and generous in thanking his supporters: “It was an absolute honour to have been nominated for this award let alone to have been a finalist and gone on to win it. I'd like to thank Pete, Emma, the other apprentices and everyone at Motion, as well as my parents for their support.”

HIGHLY COMMENDED

George Creed, Alstom

Caitlin Mayhew, Transport for Wales

SELFLESS SERVICE CELEBRATED

Each year, the RailStaff Awards honours the teams and individuals who go out of their way to make life a little brighter for those in need.

Jerry Dickinson and Mark Bridel from Network Rail, along with GB Railfreight’s Kev Adlam and the Martin House Charter Team had cause for celebration at this year’s event when they came home with the muchlauded Charity Award. The award recognises those who make it their mission to support, promote, and fundraise for some incredible causes.

Over the past few years, Jerry, Mark, Kev and the team have planned and delivered charity rail tours which have raised over £1.3 million for some incredible causes. Using their extensive network to make this possible, the team has sourced 72 different locomotives from eight different rail companies to carry out their plans. A major beneficiary has been Martins House Children’s Hospice in York, for which over £300,000 over the past five years has been raised, enough to provide one year of bereavement services, support groups, and 300 home visits.

On receiving the award, Jerry Dickinson, a senior incident controller at Network Rail, said: “We’ve been doing this for a few years now and it’s great to get this recognition. Unfortunately, the catalyst for all this good work was a lady I worked with called Charlotte, who lost her son at 11 years old before sadly passing away herself. As awful as that story is, because of that, three unfit, middle-aged men came together to make a difference to people’s lives.

“It’s great for us and our partners to win this award, and so valuable to have the opportunity to talk about our goals, the great work of Martins House Children’s Hospice, and how the industry can help.”

The RailStaff Awards thanks Land Sheriffs for supporting the Charity Award in 2024.

HIGHLY COMMENDED

Heather Waugh, Freightliner

The Alex Wardle Foundation Team, South Western Railway

LIFESAVERS HONOURED

The nominees for each and every category in the RailStaff Awards are real heroes, but only those honoured with the Lifesaver Award can say they have pulled someone back from the brink.

The Lifesaver Award recognises those staff who have used all their skills and training to help save a life on the rails and this year Northern’s Liam King took away the honour.

Conductor Liam reacted quickly to help a female customer who had fallen ill and lost consciousness on a service in September.

He immediately stepped in, checking for a pulse and raised the alarm, asking for the driver to secure a defibrillator. With the assistance of the customers partner, Liam immediately began CPR. He managed to revive her, but she stopped breathing again, so he resumed CPR until the paramedics got onto the train at Middlesbrough station.

Speaking about the incident, Liam said: “I was just glad I could do my bit and she was all right. I knew CPR because I had been on a training course with my old job. It’s one of those things you never think you’re going to have to use but it obviously came in handy.”

Liam was just as modest when he picked up his award: “There were so many other worthy winners tonight and I didn’t think I stood a chance,” he said. “I was so surprised when my name was read out.”

This year, the Lifesaver Award was sponsored by security firm ResponSec Ltd which provides a wide range of services across numerous industries including rail.

Managing Director Daniel Blackwood heaped praise on Liam for his actions and applauded the efforts of the RailStaff Awards to raise awareness of the industry’s champions.

“These awards are great for the staff on the ground. They’re out there every day, whether that’s on trains, at stations, or doing maintenance. The RailStaff Awards really show that they are appreciated.

“The Lifesaver Award is so close to our heart.

During our time working on the railway, we’ve dealt with a lot of lifesaving interventions. It’s always a tragedy when someone loses their life on the rails, and it has an impact on so many other people.”

“We are so pleased to have sponsored this award.”

HIGHLY COMMENDED

Shaun Charnock, South Western Railway Rohith Madda, Winston Johnson, and Adam Bashir, ResponSec Ltd

PUTTING THE CUSTOMER FIRST

Exceptional customer service is the cornerstone of any successful business. Happy customers come back time and again for further business and share their experience with a wider audience, expanding the client base.

The Customer Service Person or Team Award is a big thank you for those who ensure customer satisfaction at every step along the way and who make it their mission to make clients feel valued.

Shabana Haroon – a station manager with Trenitalia c2c stood out as the star of the evening. Shabana’s commitment to her role and continuous development through her leadership apprenticeship have been evident in every aspect of her work.

Last year, when dealing with a highly sensitive situation, Shabana demonstrated remarkable resilience and professionalism in managing the investigation. Her ability to apply the skills she gained from her c2c training and apprenticeship, coupled with her natural empathy, allowed her to provide crucial support to her colleagues during this difficult time.

“I am deeply honoured to have received this prestigious award and to be recognised at a national level,” she said on accepting her award.

“My heartfelt congratulations go out to all the finalists; the competition was truly remarkable, and each of you has achieved something extraordinary.

“I would also like to express my sincere gratitude to my colleagues, whose dedication and collaboration inspire me daily—you are truly exceptional. A special acknowledgment goes to my direct manager, Lisa Hayter, for her unwavering support and trust in my decisions, which has been instrumental in my professional growth.”

Matthew Parsons, managing director of Bodyguard Workwear presented the award. Boasting more than 40 years’ experience in manufacturing and distributing Personal Protective Equipment (PPE) and safety workwear, Bodyguard Workwear combines an in-depth understanding of safety clothing with expertise in garment design and manufacture.

Rail has one of the closest consumer-supplier relationships of any industry and looking after the customer is at the core of Bodyguard Workwear’s business. It prides itself on ensuring all clients, from the largest contractor to the smallest sole trader is well catered for, and that rail staff are safe at their place of work. Functional and high-quality safety clothing is a staff safety imperative on the railway, and the company certainly delivers.

HIGHLY COMMENDED

Paul Chappell, Alex Kerr, Chirag Patel, and Nick Jones, Network Rail High Speed

Lauren Gillman, South Western Railway

STATION SUPERHEROES

The Station Staff Person or Team Award celebrates hard working, respected, and well-loved staff who improve the experience of colleagues and customers. Once again, in 2024 the Transport Benevolent Fund CIO (TBF) threw its support behind the award.

Founded in 1923 by the predecessors of Transport for London (TfL), TBF is a non-profitmaking membership charity which provides relief from hardship and distress among those who work in (or are retired from) the public transport industry and its related services. TBF is here to help out when things aren’t going so well, offering a wide range of benefits including health, welfare, and financial support, including a comprehensive range of complementary therapies, legal advice, convalescence and bereavement grants to its members and their dependants.

TBF Chief Executive Officer John Sheehy presented this years’ award to Northern’s Blackpool Gateline Operators.

During the busy summer months, the team handles an influx of customers with exceptional skill, teamwork, and dedication. They manage challenging situations, from anti-social behaviour to medical emergencies, with calmness and empathy.

The team responded heroically when a distressed woman was on the platform edge, talking her to safety. They also provided lifesaving support when a customer collapsed, administering CPR and using a defibrillator. The team’s resilience and professionalism made them stand out in this competitive category.

“It’s third time lucky for us,” said team member Keith Simpson. “We were up for two awards last year but came away disappointed.”

TBF offers financial and medical benefits, a wide range of complementary and alternative therapies, bereavement grants and welfare advice. Supporting those in the public transport industry during times of need, hardship and distress for less than 20p per day.

£1.25 a week covers you, your live-in partner and dependent children.

“We’re all genuinely surprised though. We’re happy just to turn up and have a good time, but it’s brilliant to be recognised.”

“We’d really like to thank Maria for nominating us.”

HIGHLY COMMENDED

Alex Lucas, Greater Anglia

Chris Whetren, South Western Railway

KEEPING THE WHEELS TURNING

Tackling logistical challenges and managing tricky situations or incidents is all in a day’s work for the staff who work with rolling stock, in freight, or at depots. Without them, the network would simply grind to a halt.

The Rolling Stock, Freight & Depot Person or Team Award shines a light on these unfaltering individuals and this year the honour went to Jack Eagling at GB Railfreight.

Jack joined GB Railfreight in 2014, progressing from business implementation manager to head of fleet planning in 2023. He pioneered GB Railfreight’s Integrated Business Planning (IBP), creating a revitalised asset management system that aligns resources with market demands.

His work balances cost-effectiveness with dynamic customer needs, integrating a 24-month forecasting cycle for better resource allocation. He was also instrumental in the project to connect the north end sidings at Peterborough, doubling yard capacity.

Jack was genuinely shocked when his name was called out.

“It feels great to have won the award,” he said, “but I genuinely was not expecting it.

“Everyone at my table will tell you that I was willing it not to happen as I was dreading having to go on stage and collect an award.

“It’s great to be recognised though. As stressful as it is, it’s so nice when these moments come around.”

Niall Donnelly, contract manager at Land Recovery Rail presented the award.

“As clients of GB Railfreight, we are always very thankful of their service,” he said.

“We know how quickly situations can change in this industry and GB Railfreight is always very reactive, doing their best to move things around. It’s so important that staff like Jack are recognised. They’re always helping their clients as much as possible and keeping the industry moving.”

HIGHLY COMMENDED

Adam Kaczynski, Network Rail Engineering Technical Teams, Greater Anglia

CELEBRATING INNOVATIVE THINKING

Whether it’s for groundbreaking inventions, transformative processes, or revolutionary solutions, winners of the Innovation & Technology Person or Team Award are celebrated for pushing the envelope and driving positive change using cutting-edge technologies.

Hitachi Rail’s Raymond Sturton received this year’s award for his work on Hitachi’s ETCS retrofit programme, which demonstrated exceptional technical expertise and a steadfast commitment to pushing the boundaries of innovation.

Installing the latest generation of digital signalling technology to steam locomotives and 50-year-old diesels presented a unique set of challenges which Raymond overcame by thinking well outside of the box.

His work set a remarkable precedent in integrating cutting-edge technology with historic vehicles and ensuring these older vehicles can continue to operate in the digital world.

Unfortunately, Raymond was unable to attend the awards ceremony, but his award was collected on his behalf by Trish Shanahan, business development director at Hitachi Rail.

“I’m so proud of Ray,” she said. “He’s an innovator in his field and has pioneered the delivery of ETCS onboard units. He’s an absolute legend and I wish he was here tonight to collect this award in person. He certainly deserves it.”

This year’s Innovation and Technology Person or Team Award was sponsored Morson Training, one of the UK’s leading providers of outcome-based learning, education and training.

Presenting the award, Group Training Director Matthew Leavis commented: “Events like the RailStaff Awards are a real opportunity to showcase the premier talent of the rail industry – an industry in real need of investment and pioneering innovation. As a training business ourselves, we were really eager to sponsor this Award. All of tonight’s finalists demonstrated a real commitment to pushing the boundaries and doing things in a different manner.

“There were some very high-calibre candidates this year, but I’m delighted to see Ray take home the award tonight.”

HIGHLY COMMENDED

FELIX Project Team, Network Rail and Loccioni Eddie Bell and Mike Sharp, Siemens Mobility

RailStaff Awards 2024

RECRUITING WITH AN OPEN MIND

As the demand for diverse skills continues to grow, railway companies recognise the importance of staying up to date with the latest employment laws, terms and conditions, and health and safety regulations. As such, recruitment and human resources professionals are the driving force that keep the rail industry running smoothly.

The HR, Recruitment & Talent Acquisition Award recognises the individuals and teams that have demonstrated exceptional achievements and excellence in the strategic management of human resources and who have explored innovative approaches in attracting, selecting, and nurturing top talent.

Asif Ahmed from RailwayPeople.com presented the Award this year.

“HR and Recruitment is an area of the industry that is often overlooked but is critical to all businesses,” he said. “The competition was particularly strong this year and our congratulations go out to all nominees and finalists. We are delighted to present the award to Network Rail’s Volume Resourcing Team, who showed exceptional talent and team work to deliver the best outcomes for candidates and Network Rail.”

The Volume Resourcing Team works focuses on attraction to onboarding across all of Network Rail’s routes and regions. The team does so with determination and dedication, not only toward the business but also the candidates. This team handles many candidates with disabilities and reasonable adjustment requests which they handle with compassion and care. The team is constantly improving its approach and has recently introduced significant changes to assessment processes, both for signallers and for early careers.

On collecting the award, Sarah Goodrum, head of volume resourcing, had nothing but praise for her team.

“We’re all thrilled, if a little shocked. It’s a great pat on the back and a testament to the work we do day in, day out. It’s taken some time to build this brilliant team, but we’re really cooking on gas now. This has been a great night for all of us.”

HIGHLY COMMENDED

People and Culture Team, TES 2000 Ltd

Raj Kooner, Network Rail

THE STARS OF INCLUSIVITY

As the rail industry strives to better represent the wide array of cultures, ethnicities, genders, sexualities, and abilities represented in today’s workplace, the RailStaff Awards recognises its vital efforts, with the Equality, Diversity & Inclusion Person or Team Award.

Freightliner has sponsored this award for several years and lent its support once again in 2024. The company places a huge emphasis on improving EDI across its business and is committed to improving diversity within rail freight. This work is championed by CEO Tim Shoveller.

“Everyone who was nominated for this award is really making a difference to the railway,” said Tim after presenting the award.

“What I’ve enjoyed about tonight is looking at the diversity of the people who have been shortlisted. It’s very representative of modern society. The RailStaff Awards are really helping to drive forward the important message of EDI, as you can see here tonight.”

Carys Thomas, safety audit manager at Great Western Railway (GWR), was caught by surprise when she was honoured with the top prize.

Carys has worked at GWR for eight years and has continually devoted her time to advocating for safety, career opportunities, and accessibility within the railway industry.

She selflessly volunteers her own time, supporting various departments and community rail partners, including leading LGBTQIA+ events and conducting driver simulator sessions to encourage girls to join the railway in STEM-related areas. She has also written a dual English/Welsh language book, Rupee & Sushi Travel By Train, to help anyone nervous about travelling on the network.

“I’m in shock, I don’t know what else to say,” she said.

“Thank you so much to the person who thought to nominate me, and to those who kindly voted to get the nomination through to judging.”

HIGHLY COMMENDED

Package for a Friend Team, LNER

“I’d also like to thank my wife, who works in accessibility, as well as Rupee and Sushi my two dogs who inspired the book.”

Sophia Bourika and Alexandra Fleming, ED&I Reporting project team, Arriva

HEALTH AND SAFETY SUPERHEROES

The physical and mental health of all employees is crucial to the smooth running of the rail network – they are the backbone of the industry and so much depends on their wellbeing.

The Health & Wellbeing Person or Team Award celebrates individuals or teams who have championed outstanding practices in this area through innovative and proactive initiatives, helping others to lead healthier, happier lives.

Bianca Molloy, people director at TES 2000 Ltd, stood out among the finalists at this year’s RailStaff Awards.

Bianca has not only embraced her own journey of selfdiscovery and acceptance but has also transformed the company’s workplace culture to prioritise the wellbeing of all employees.

Bianca’s path to understanding herself has been profound, shaped by her diverse background and recent diagnosis of autism and ADHD. She has used her experiences to foster empathy and adaptability in her leadership and has turned her sense of ‘otherness’ into a powerful tool for creating an inclusive environment.

“I couldn’t be prouder of what we’ve achieved tonight and the amazing effort of all our team,” said Bianca.

“This award means so much to me because it reflects something I’m truly passionate about: creating spaces where people feel safe to be themselves, whether they’re having a great day or a tough one.”

The award was presented by Rob Mullen, managing director of Trenitalia c2c, who also sponsored the awards.

“It’s so important to recognise the hard work of people in the industry,” he said.

“Every hour of every day there are people out there looking after our customers. The RailStaff Awards are such a great opportunity to bring everyone together to celebrate those people.

“Health & Wellbeing is so important, especially right now during such a time of change for the industry. We’re absolutely delighted to sponsor the awards.”

SAFELY HOME EVERY DAY

Britain’s rail industry is united in wanting to keep our railway one of the safest in the world. The safety of customers and staff is a top priority, and countless people work tirelessly to ensure everyone returns home safe and sound at the end of each day.

The Safety Person or Team Award celebrates those who go the extra mile to improve the safety record of their business, promote a safe working culture, and ensure that antisocial behaviour is swiftly tackled. Everyone nominated for this award plays a critical role in the safe running of the network.

This year, the Safety, Security and Enforcement Officers at ResponSec Ltd were honoured for their work on ensuring the safety of staff on the London Overground.

In response to rising staff assaults and anti-social behaviour, Arriva Rail London (ARL) increased highvisibility security on the Overground network.

In May 2024, ResponSec deployed two teams of safety, security & enforcement officers for a 16-week trial to boost staff confidence, reduce assaults, and support revenue operations. The team patrolled 1,763 trains and handled 280 anti-social behavior incidents.

As a result, over 80% of ARL reported feeling safer, and 77% noticed a decrease in workplace violence. ARL plans to extend the initiative based on its initial success.

“To say we’re proud is an understatement,” said Vladislav Mandev, operations manager at ResponSec Ltd. “A massive thank you to our incredible team for all the hard work and tireless efforts that have been put in this project!”

ResponSec Managing Director Daniel Blackwood was equally ecstatic. “When our name was called it took a few seconds to sink in and head to the stage. I am so proud of the teams that work on this project and the work they do to make passengers and staff feel safe. Well done to all the finalists in every category and well done to all the winners.”

HIGHLY COMMENDED

Eddie Bell and Mike Sharp, Siemens Mobility Station Operations Team, South Western Railway

People for Infrastructure

McGinley Support Services specialises in recruitment for the rail and construction sectors across the UK.

Our focus is on connecting skilled professionals with rewarding roles, supporting their career development, and fostering enduring partnerships built on safety, diversity, and mutual respect in the workplace.

McGinley is proud to support the RailStaff Awards 2024.

CONTACT US: 0845 543 5953 info@mcginley.co.uk

LEADING THE WAY TO A BETTER NETWORK M

anagers in the rail industry face a unique set of challenges. Everybody plays a part in making the network run smoothly, but managers bear the burden of delivering on time and within budget.

It’s a demanding role and the RailStaff Awards honours these seasoned professionals.

Alana Davoren, lead project manager at Alstom, was named the winner of the Rail Manager of the Year Award, standing out among a strong group of finalists.

She was nominated for displaying exceptional stakeholder engagement, innovative thinking, and inspirational leadership which helped her team overcome some unprecedented challenges.

Leading a diverse team comprising 60 different ethnic backgrounds, Alana facilitated an environment that empowered everyone to have a voice, establishing a oneteam approach and common sense of purpose. Her work enabled the safe delivery of Barking Riverside Overground rail extension and station opening five months earlier than scheduled.

“There were so many amazing people in this category, so it’s a bit strange to be picked as the winner. It feels amazing though. It’s great to be nominated alongside all of my colleagues and to be recognised for the work we’ve done.”

“This recognition is not just a personal achievement but a testament to the hard work and collaboration of the Alstom team.”

“I’d really like to thank Katherine Shields for being a wonderful advocate for our talented team members and her ongoing commitment to excellence at Alstom. She’s been a huge supporter of mine and is always pushing me forwards.”

The Rail Manager of the Year was presented by Andrew Haines, chief executive of Network Rail.

“It was fantastic to attend the RailStaff Awards in Birmingham and I was delighted to be asked to present the award for Rail Manager of the Year,” he said.

“Congratulations to Alana on winning this award – it is a terrific achievement.

“The RailStaff Awards are a great way to recognise and celebrate the hard work and dedication of individuals and teams who have gone the extra mile to keep train services running reliably.”

HIGHLY COMMENDED

Mohammad Munir Khan, AECOM

Kevin Cunnick, Hull Trains

DRIVING THE NETWORK FORWARD

The Rail Engineer of the Year award is one of the most prestigious honours at the RailStaff Awards, honouring the expertise and vision displayed by those who drive the projects and systems that underpin our great rail network.

Bespoke asset management company GeoAccess was proud to sponsor the award in 2023 and lent its support once again this year. Established in 2014 to address the need for inspections on difficult access sites, GeoAccess relies on highly experienced geotechnical and structural engineers, along with UAVs, ROVs, Rope Access and Confined Space Techniques. The firm works nationwide, covering a broad range of industries.

GeoAccess takes pride in its ability to tackle any job, no matter how large or small, with a professional and flexible approach. By marrying tried and tested methods with cutting-edge techniques, it provides the most efficient and cost-effective solution to all its client’s needs.

Managing Director Mark Coleman presented this year’s award to Alina Lixandru of AtkinsRéalis. “It was such a hotly contested category this year,” he said, “and Alina is such a worthy winner.”

As associate director of complex infrastructure project & programme services, Alina has proven experience of delivering major projects, demonstrating that engineering is a vital link between science and society.

She has co-authored an infrastructure management book to support students and published research highlighting the importance of slab track design, enhancing greener and safer journeys for millions of passengers. Over the past three years, she has also worked on secondment with HS2.

“I’m so excited to win this award. I’ve been working so hard for nearly 10 years and I’m really proud of what I’ve achieved over that time.

“I’d like to give thanks to my company and my mentors. It’s so important to get that support while you’re young and developing in your role. I’ve also had the support of my family which has been so important. This wouldn’t have been possible without the love I get back at home.

“I must also thank my husband for his patience, support, and understanding.”

HIGHLY COMMENDED

Richard Stainton, Network Rail Aidan Courts, AtkinsRéalis

Beyond initial training, career development is crucial to keep staff interested and make them feel appreciated. Employees expect the opportunity to grow and tackle fresh challenges as they advance in their careers.

The Learning, Development & Investing in People Award recognises those dedicated individuals and teams who strive to deliver the best experience for staff new and old and guide them toward their educational goals.

EMPOWERING OTHERS AND DELIVERING CHANGE

In 2024, the award was received by the City & Guilds / HMP Highpoint Rehabilitation Team which takes a novel approach to learning and development, tapping a resource that is often overlooked by society.

In partnership with HMP Highpoint, City & Guilds has developed a rail centre of excellence that gives prisoners the chance to access a range of railway engineering training with a focus around employment on release. Their aim is to partner with companies to provide support, training, equipment, and job opportunities to the prisoners upon their release. The team is making a sustainable and life changing difference to young men every day.

“This award means so much to us all,” said Holly Brown, business support / project manager at Intertrain, a City & Guilds business.

“It’s been a very long journey, but we can definitely say we have a real centre of excellence at HMP Highpoint. We’re providing prisoners with the opportunity to change their lives and go into a job, which feels great.

“We’d really like to thank the team at HMP Highpoint. The project wouldn’t be where it is without their innovative thinking and willingness to take a risk. We must also thank the internal team at City & Guilds for allowing us to run with this project, as well as all the businesses that have supported the initiative.”

The prize was presented by Rob Offord, managing director at BTTC Infrastructure Ltd, which sponsored the award.

BTTC is a principled progressive high-performance infrastructure project consultancy founded on the principle that our industry can deliver projects ‘better through total collaboration’.

It combines an innovative, collaborative, and pragmatic approach with high performing leadership, extensive experience, and expertise to help its clients transform the way infrastructure projects are delivered.

BTTC believes in long-term, mutually beneficial relationships which operate on a truly collaborative level and leaves a lasting legacy wherever it works.

HIGHLY COMMENDED

Will Evans, TES 2000 Ltd

Toby Kemp, GTR

STRIVING FOR A SUSTAINABLE FUTURE

The Sustainability & Corporate Responsibility Person or Team Award recognises individuals or teams who have shown exceptional dedication to environmental stewardship, climate action, and the pursuit of net-zero goals.

In a time when ecological challenges demand urgent attention, this award celebrates those who have made transformative contributions by reshaping practices, policies, and mindsets, paving the way for a more sustainable future.

The Heathrow POD System Team took the honours in 2024 after fighting back following the covid emergency to continue their exceptional work.

The Heathrow POD parking system sets a benchmark in sustainable airport transport with its autonomous, zero-emission transport service. Since 2011, the team has eliminated 910,000 bus journeys, cutting 1,300 tonnes of CO2. The POD uses half the energy per passenger of typical airport transport and achieves 99% availability, providing seamless transit for over five million passengers. Now expanding internationally, the POD exemplifies eco-friendly innovation and corporate responsibility, supporting Heathrow’s sustainability goals.

The team were over the moon to take the top prize on 28 November.

“We were shut down during the covid emergency and we’ve put in a lot of hard work to come back from that,” said James Boot, light rail operations manager at Heathrow Rail. “Getting POD back up and running has been hard work, but an absolute joy.”

“POD is a very niche product but we’re loved by everyone who uses it. The service is performing really well and we’re getting great feedback from our customers. There’s still a lot of work to do but we have a brilliant product and it’s great to see it receive this award.”

Carlisle Support Services sponsored the Sustainability & Corporate Responsibility Person or Team Award, which was presented by Director of Rail Strategy Steve Cere.

“We couldn’t be prouder to sponsor this award,” he said. “This sponsorship honours not only the innovators but also the many frontline workers who contribute daily to a greener future. Their dedication and efforts set a benchmark for excellence in sustainable development, inspiring us and the entire industry to strive for a more sustainable tomorrow.”

HIGHLY COMMENDED

Sicut Enterprises Team, Sicut Enterprises Ltd Green Travel Pledge Team, Rail Delivery Group

www.carlislesupportservices.com

CHAMPIONS OF THE INDUSTRY

housands of people have served the railway faithfully throughout their entire career and it’s not uncommon to find staff who’ve given 30, 40, or even 50 years’ service.

The Lifetime Achievement Award recognises those who’ve invested so much of their time to delivering excellence for the benefit of customers and colleagues alike. It honours those who’ve displayed a career’s worth of dedication, commitment, and a willingness to go that extra mile.

Matt Clarke at BTTC is a distinguished infrastructure delivery project management professional with over 26 years’ experience in the United Kingdom, Canada, and Australia. He took home the honour this year.

With extensive expertise in leading complex and challenging programmes, he has established himself as an industry leader in collaborative contracting practices. He is also a dedicated advocate for equality, diversity, and inclusion and is deeply committed to the communities he serves, leading initiatives that provide substantial societal benefits.

Matt was the embodiment of humility when he received the

“I’ve been lucky to have had a really enjoyable career and to have worked all over the world on some amazing projects, with some amazing people,” he said. “I’ve been so fortunate, and this is just the icing on the cake.

“I’d really like to thank BTTC. The support they’ve given me has been phenomenal and they’re a fantastic company to work for.”

Once again, leading technology company Telent sponsored the award. Rail Director Kevin Bonanno said:

“It is incredible to see the dedication and commitment of those who are shaping the future of rail at the RailStaff Awards. When you speak to people about what they do, they genuinely do not realise the extraordinary efforts they put in for the UK rail industry and its passengers.

“This year’s RailStaff Awards is a great opportunity to recognise those individuals and teams who have gone above and beyond to keep our railway running safely, which is why Telent is honoured to be one of this year’s sponsors.”

HIGHLY COMMENDED

Tony Evans, TES 2000 Ltd

Joe Healy, GTR

EXTRAORDINARY AMBASSADORS

New to the RailStaff Awards in 2024 was a very special prize.

Awarded in honour of Tom O’Connor, founder of Rail Media and visionary behind the RailStaff Awards, the Rail Ambassador Award celebrates those who champion the industry, serve as positive advocates, and inspire others. This inaugural ward was sponsored by Govia Thameslink Railway (GTR).

Heather Waugh, a rapid deployment driver at Freightliner, was a very worthy winner in a hotly contested category.

Heather is passionate about promoting and championing the industry whilst also challenging it to improve. She volunteers more than 1,000 personal hours every year, as well as working long, challenging hours in a job that has no access to emails or social media – meaning all this is done in her free time.

Heather takes the time to learn about the needs of her industry and champions it tirelessly. She is a dedicated ambassador, who gives so much whilst asking for so little. She deserves to be recognised.

“It’s obviously a very special award, and being the first year it has been presented makes it extra special,” she said. “Hearing the story behind the award is also very humbling.

“Rail is a wonderful industry, so it’s easy to be a cheerleader for it. I’ve had huge support from everyone at Freightliner and from my former employer ScotRail. The support from across the industry has also been incredible. Rail is a very unified industry and it’s brilliant to be able to demonstrate that.”

Jenny Saunders, customer services director at GTR presented the prize.

“Awards like this are the heart of the railway,” she said. “The railway is all about the people. Whether they’re engineers, station staff, supply chain, it doesn’t matter – it’s the staff who make the railway and awards like this are just so special.

“It’s an absolute honour to sponsor this new award. The field was so tight and everybody who was shortlisted could have won. It was an absolute joy to judge it.”

HIGHLY COMMENDED

Callum Marius, GTR

Satty Potiwal, South Western Railway

RAIL PEOPLE OF THE YEAR

The RailStaff Awards recognises all of the railway’s incredible employees, but one award is reserved for those who have made an exceptional impact.

The Rail Person of the Year Award highlights the achievements of the industry’s most remarkable staff, honouring those who have overcome significant challenges or gone way above and beyond to support others.

Marianna Busuttil, a driver manager for GTR Southern was shocked to win the prestigious prize at this year’s ceremony.

Marianna exemplifies dedication, compassion, and leadership in her role. She is a pivotal leader, particularly for new trainee drivers. Not only does she ensure they are fully supported throughout their training but also fosters a welcoming and encouraging environment.

Recognising a need for better tracking and communication, Marianna created a SharePoint site that allows trainees and driving instructors to seamlessly log their driving hours. This has significantly improved the way her team works, making processes more efficient and transparent.

Beyond her professional contributions, Marianna is deeply committed to the well-being of her colleagues. As a mental health first aider, she has provided invaluable support to many, helping them navigate challenging personal and professional situations.

Her commitment to her role and community extends beyond her regular duties. Recently, on her way home from work, she heard about a fatality and immediately offered her assistance. She played a crucial role in supporting the drivers involved and assisting customers during this tragic event.

Her quick thinking and composure were further demonstrated when she helped evacuate the train and came to the aid of a collapsed customer, administering defibrillator support.

info@cityandguilds.ac.uk 0844 800 3397 proudly sponsored by

cityandguildstraining.com railway-training-courses.com

“I’m overwhelmed and so thankful. It means the world,” said Marianna on collecting the award.

“I’ve been nominated a few times now and each year I’ve been so proud just to have received the recognition of the people I work with. To win the award is a different level.”

If anyone is worthy of this well-deserved recognition, it's Marianna.

HIGHLY COMMENDED

Heather Waugh, Freightliner Kathleen Martin, Great Northern

MAKING THE DREAM WORK

Recruiters, engineers, cleaners, timetable planners, and more – all are equally likely to take home the Rail Team of the Year Award. What’s true in all cases is that the category rewards those who have shown incredible concern and support for colleagues or delivered a project in the face of significant challenges.

Train’d Up Railway Resourcing Ltd proudly stepped forward to support the Award in 2024. Since its formation in 2004 Train’d Up has become a nationally recognised centre of excellence for innovative training & development solutions. A leading national provider of apprenticeships and work-based learning solutions, Train’d Up supports both employers and employees on their apprenticeship journey.

“We’re absolutely delighted to sponsor the Rail Team of the Year award,” said Alan Wilson. “There are so many good people in this industry and as an organisation that works with them on a daily basis, it’s just fantastic to be part of the RailStaff Awards.”

On the big night, Network Rail’s Freight Loads Books Digitisation (FLB) Project team was handed the award. The FLB project was designed to build a bespoke industry system to automate the process of checking maximum permissible trailing weight and length of freight trains on the network, improving safety and performance with the use of cutting-edge digital technology.

Despite the sheer number of interactions and dependencies, the project team achieved a very rare level of collaboration, working together to produce the best system for the industry, and creating a blueprint for similar projects in the future.

The team was overjoyed to collect the award and eager to express that no single member outshone the rest.

“This was a great project to work on. All members of the team worked so well together - if we hadn’t the project wouldn’t have got off the ground.”

“Every single person had the best interests of the project in mind and that clearly showed. We must thank Lampada Digital Solutions, and our suppliers, who made a real difference to the whole project.”

HIGHLY COMMENDED

East Coast Thunderbird Mobile Operations Manager Team, Network Rail Sam Green and Edmund James, Cowden 30-year Remembrance, Southern

YOUNG RAIL PROFESSIONALS EXPANDING OUR HORIZONS

BONNIE PRICE, CEO OF YOUNG RAIL PROFESSIONALS (YRP), DELIVERS SOME EXITING NEWS AHEAD OF CHRISTMAS AND LOOKS FORWARD TO 2025.

As the CEO of Young Rail Professionals (YRP), I am thrilled to share an abundance of exciting news that marks a major milestone for our organisation.

On Thursday 7 November, we proudly launched YRP Ireland, extending our network to the vibrant and growing rail industry in Ireland. With thousands of members across the UK, YRP has become a driving force in the rail sector, empowering the next generation of professionals. This expansion into Ireland is a key step in our mission to foster a more connected and innovative rail industry across the UK, Ireland, and beyond.

The Irish rail sector is a dynamic and rapidly evolving industry, one that is central to the country’s growth and sustainability goals. With ambitious infrastructure projects and a shift towards greener transport solutions, Ireland is an exciting place for rail professionals to collaborate, share ideas, and build a more sustainable future.

Our goal with YRP Ireland is simple: to create a vibrant community for young professionals working across the rail sector in Ireland. We are eager to provide a platform for networking, professional development, and knowledge sharing that will help shape the future for the whole railway network.

A NIGHT TO REMEMBER

Our launch event on 7 November was a fantastic evening that highlighted the potential and energy of YRP Ireland. Hosted in a lively venue, the event brought together industry professionals from all corners of the Irish rail sector. The evening kicked off with informal networking, giving attendees the opportunity to meet the inaugural YRP Ireland committee and other members of the YRP community. The atmosphere was full of excitement as attendees connected over shared passions for rail and latest ideas for the future of the industry.

At 7pm, we heard from YRP’s leadership, including myself, as well as our esteemed guest speakers. We highlighted YRP’s initiatives and activities, and shared exciting updates on key rail projects happening in Ireland. It was clear from the speeches and presentations that the future of rail in Ireland is filled with opportunities. Our members and partners are committed to making this an industry that thrives on innovation, sustainability, and diversity. The feedback from attendees was overwhelmingly positive and we saw so many fresh faces eager to get involved in the YRP community.

For me, one of the most exciting parts of the evening was meeting the new YRP Ireland committee. These are the individuals who will be leading our efforts in the region and shaping the future of our activities in Ireland. Their passion and dedication are infectious, and I have no doubt they will make an enormous impact in advancing YRP’s goals across the country.

Bonnie Price.

THE YRP EAST MIDLANDS COMMITTEE AT THE YRP AND WIR CHRISTMAS QUIZ

SAM RILEY WITH OUR FATHER CHRISTMAS

Please feel free to get in touch with us if you have any thoughts you would like to share.

BUILT ON IDEAS AND VISION

Our launch event was not just about celebrating YRP’s growth into Ireland and its future within the EU. It was about engaging with the local rail community and starting a conversation about the future of the sector. We asked attendees to share their ideas and vision for YRP Ireland, and we were impressed by the enthusiasm and creativity on display.

YRP is a member-led organisation, which means that the success of our community depends on the input and involvement of everyone. The ideas we gathered during the launch event will help guide the direction of YRP Ireland and shape the kinds of activities and initiatives we will be delivering over the coming months. Whether it is organising events, creating opportunities for professional development, or advocating for the next generation of rail professionals, we are committed to ensuring YRP Ireland becomes a vibrant, inclusive, and forward-thinking hub.

In the spirit of collaboration, I encourage everyone involved in the rail industry in Ireland to get involved with YRP. Whether you are just starting out in your career or you’re a seasoned professional, YRP offers a unique space to learn, grow, and connect with like-minded individuals who are equally passionate about the future of rail.

EXPANDING OUR REACH

One of the key initiatives we are incredibly proud of is our collaboration with Women in Rail (WIR). Our shared commitment to diversity and inclusion in the rail industry has led to some fantastic partnerships, and one of the most recent highlights was the East Midlands

Christmas Quiz. Co-hosted by YRP and WIR, this event saw a fantastic turnout with teams competing in a fun and festive atmosphere. The competitive spirit was strong, and we were thrilled to be part of such a successful event.

A big thank you to the YRP east-midlands chair Anna Gray, the WIR team, particularly Nicola McGuire and Charlotte Cruise, as well as our YRP East Midlands Committee for their hard work in making the quiz a memorable event.

It’s this kind of collaboration and teamwork that makes YRP and WIR such powerful forces in driving positive change in the rail industry.

THE MAGIC OF CHRISTMAS

Another heartwarming initiative that YRP is proud to support is the Christmas Train Event. In 2023, we chartered a Christmas steam train for the first time. This year we transported 180 children with disabilities and from residential care homes for an unforgettable festive experience. This event was a wonderful example of how we can use our resources and passion for rail to give back to the community. The train was transformed into a Christmas wonderland with festive lights, music, and Santa’s special visit, and the joy on the faces of the children was priceless.

This event could not have happened without the hard-working YRP volunteers and supporters, including Adam Sergent, Sam Riley, Andrea Radulescu, Mason Reeve, and Kyle Cotterill, as well as a big thank you to TXM Consult and High-Speed Rail Solutions for providing transport and funding. A huge thank you to the Watercress Line for helping us create such a magical experience for all involved.

The feedback from the children, carers, and families was overwhelmingly positive, and it’s moments like these that remind us of the incredible impact we can make as an organisation - and that the earlier that outreach for young people can start, the better!

WHAT’S NEXT FOR YRP?

Looking forward, the launch of YRP Ireland is just the beginning. We are already planning a range of exciting initiatives to engage and support young rail professionals across Ireland and the existing regions in the UK. Whether it is organising professional development workshops, organising technical talks, or fostering connections between key stakeholders, we are committed to ensuring that YRP Ireland becomes a major player in the Irish rail industry.

We are actively seeking new members, partners, and sponsors who share our passion for innovation, sustainability, and diversity in rail.

A FINAL WORD

I am incredibly proud of everything we have achieved so far with YRP, but this is just the start. Together, we can create a rail industry that is forwardthinking, inclusive, and sustainable. I look forward to seeing all of you at future YRP events and continuing this exciting journey with you.

Let us build the future of rail, together.

To find us please visit: www.youngrailpro.com

THE IRELAND LAUNCH: THE ROOM DURING THE PRESENTATIONS FROM YRP, ALSTOM AND WSP

BCIMO welcomes Steve McBride

Steve McBride has joined the Black Country Innovative Manufacturing Organisation (BCIMO) as business development director.

He has held senior positions in the rail industry across the train manufacturing, rolling stock maintenance, and leasing sectors for more than 30 years, including at Intercity West Coast, Alstom, Angel Trains, Vivarail, and STM Rail. He has also worked as a consultant for organisations within the industry and is currently chairman at UKRL, a role in which he will continue.

Steve will focus predominantly on developing the organisation’s relationship with key industry stakeholders across the breadth of heavy, light and very light rail, in particular highlighting the £32 million purpose-built Very Light Rail National Innovation Centre’s Rail Development & Test Site facilities.

The site encompasses an off-network 2.2km test track including an 870-metre tunnel section, thus providing significant potential for users to develop and test within an operationally indicative space. Within the centre, there is a three-storey engineering hall a 36 metre by 10 metre standalone workshop.

In addition, the VLRNIC also offers impressive meeting & event spaces, including a 245 square metre exhibition hall with reception and adjacent auditorium, alongside a suite of meeting rooms.

Reflecting on his arrival at the VLRNIC, Steve said: “On first sight of the centre I just knew it was the place to be. The industry needs world class innovation and a place like BCIMO is well placed to partner with organisations who want to make things better. I am very much looking forward to working with the team and helping to bring forward new ideas.”

Commenting on his appointment, CEO at BCIMO, Neil Fulton, said: “This is great news for BCIMO – the opportunity to bring in someone with Steve’s experience and understanding of the rail industry is another important step for us, working with potential customers, using our unique facilities to help address their product development challenges.”

Trenitalia c2c appoints first chief of staff

Trenitalia c2c has appointed Stephanie Michael as its first chief of staff.

The chief of staff role reports to Managing Director Rob Mullen, and will work closely with the executive team to develop and deliver c2c’s long-term Net Zero Strategy, as well as embedding its new transformation programme into the rail firm’s ways of working.

Stephanie has joined c2c from FS Group and Trenitalia UK, serving most recently as operational risk & governance and company secretary. During her eight years with the organisations she has held roles across Greece, Italy and the UK, and brings experience in banking and finance,

with a strong background in internal audit, process management and risk management.

Stephanie said, "I am absolutely thrilled to be appointed as chief of staff for c2c. I am committed to supporting the leadership team and empowering our senior leaders to achieve our goals. This role allows me to bring my extensive experience from international railway projects back to c2c, as well as my background in internal audit and governance.

“Having worked with the FSI Group, I have gained a comprehensive understanding of various railway activities, including high-speed rail systems, infrastructure development, operational efficiency and risk management. I look forward to collaborating with our talented team to drive innovation and enhance our services, ensuring we meet our customers' needs while contributing to the growth of sustainable rail transport."

Rob Mullen added, “We are delighted that Stephanie is joining us in this new role. Her background and experience give me great confidence that she will hit the ground running and define this new role with her vast skillset. I am very much looking forward to seeing her operate and collaborate with all our amazing colleagues here at c2c.”

TfL names new director of business services

Transport for London (TfL) has announced the appointment of Natalie Conway as its new director of Business Services.

As head of people operations at KPMG, Natalie has supported 18,000 employees globally and brings to TfL over 10 years of transformational leadership experience in managing and implementing large-scale shared services teams.

She said: “TfL plays a vital role in the daily lives of so many people, and I look forward to contributing to its mission by driving operational excellence and delivering exceptional services.”

Northern adds new head of architecture to IT team

Northern has appointed John Lombard as its new head of architecture within its IT department. Lombard took up the role earlier this month and reports in to head of IT, David Sparling, who joined the train operator in April.

As head of architecture, he will be responsible for the team tasked with developing new solutions to software challenges and creating a long-term sustainable structure to support that work.

Lombard, who was born in

Network Rail appoints new group communications director

Network Rail has announced the appointment of Molly Neal as new group communications director and member of its Executive Leadership Team.

Reporting to Chief Executive Andrew Haines, Molly will lead the strategic direction of communications and stakeholder engagement for the organisation, and will take up her new post in January.

Molly joins from National Grid, where she has led their global corporate communications & brand function for five years. She is an influential corporate affairs leader, with significant experience across diverse sectors. In addition to her time at National Grid, she has also led communications at UK real estate developer Land Securities Group PLC and is a former journalist at the Wall Street Journal.

Speaking on her appointment, Molly said: “I’m really looking forward to joining Network Rail at such a crucial time for the rail industry. There’s an incredible opportunity to bring track and train together under Great British Railways, and communications will have a critical role to play in delivering the significant transformation ahead. Rail plays such an important role in people’s lives and I’m excited to be joining an industry with such strong societal impact.”

Molly replaces David Leam, who has now moved into the role of chief of staff for Network Rail.

Zimbabwe and lives in Skipton (North Yorkshire), has a degree in computer science from the University of Johannesburg.

Prior to joining Northern, he worked for Anchor, the UK's largest provider of housing and care for people over the age of 55 and Anglo American, a multinational mining company.

David Sparling, head of IT at Northern, said: “The IT challenges of a business the size and scale of Northern make this a really interesting role - and John will be a great asset to the team as we futureproof our IT estate.”

John Lombard added: “I’m excited to get stuck-in and work with my team of IT architects to ensure the best possible solutions to the issues facing our colleagues across the North of England.”

Robert Ellams to lead Northern's property estate

Robert Ellams has joined Northern as the train operator’s new head of property on a secondment from Network Rail.

He takes with him a wealth of experience in buildings asset management, having spent 10 years managing the Network Rail building infrastructure portfolio along the North and East Coast routes.

Commenting on his appointment, Robert said: “In my previous role at Network Rail I’ve had the opportunity to work with Northern on their property portfolio in the North

West and the North East, so I’ve already got an understanding and appreciation of the challenges we face as a business.

“There are 2,570 stations on the UK mainline and Northern is responsible for the management of 467 of those – more than any other train operator in the UK. That’s no mean feat.”

Lisa Leighton, people director at Northern, added: “We’re working hard to make our stations the heart of their community, not only providing a safe and comfortable environment to catch the train –but also to offer additional services that make our customers’ lives easier.

“Robert’s experience in this area is exceptional and his move from Network Rail to Northern is a great example of how the rail industry can benefit from career development opportunities across track and train and we’re delighted he’s joining the team.”

Joanna Milton lands Northern engineering leadership role

Northern has appointed Joanna Milton to its engineering leadership team.

She joined the train operator on Monday 2 December in the new role of head of engineering facilities and infrastructure.

Milton, who grew up in Stocksfield (Northumberland) and studied geography at The University of Durham, will be responsible for supporting Northern’s train servicing, maintenance and fleet performance.

In this role, she is also set to develop the train operator’s long-term strategy to ensure operational excellence across all its engineering locations.

During her career, she has held senior engineering and programme delivery roles with Thames Water, Great Western Railway and Network Rail.

Commenting on her appointment, Joanna said: “The size and scale of Northern’s engineering operation is what made this role so appealing.

“As a proud Northerner, I’m looking forward to getting stuck in and ensuring the engineering team support our operational colleagues to

deliver a reliable service for people right across the region.”

Iain Burnett, director of fleet at Northern, added: “Joanna brings a wealth of experience to the team and was perfectly suited for this new role.

“We have 376 trains in our fleet, which includes over 100 we bought in 2020 as part of a £500 million investment – and we’ve recently begun the procurement process for even more new trains.

“As we work towards eliminating diesel-only trains from our fleet by 2040, our engineering leadership team has a huge role to play in improving the service we offer to our customers.”

Land Sheriffs head of operations becomes managing director

Security specialists Land Sheriffs have promoted head of operations, James Coyle, to managing director.

He takes over senior leadership responsibilities for the firm from Tyler LeMay, who has been managing director for the last 10 years and is now stepping into the role of CEO.

“I’m really excited to be taking the reins as managing director, following Tyler’s successful tenure as he steps into a new strategic role as CEO” said James. “My goal is to ensure that we continue delivering high-level security services to our clients, prioritising passenger safety and keeping trains moving.”

As managing director, James will be responsible for the overall success of

the business by executing strategies, implementing operational changes, identifying new business and targeting long-term goals.

On top of this, he aims to implement a new marketing strategy, pursue a range of accreditations and focus on ongoing sustainability goals, all while providing the same level of excellent service to clients.

“There are lots of exciting developments on the horizon for Land Sheriffs, not least in the run-up to the busy festive period,” added James.

“One of my main priorities in the coming months, and beyond, is ensuring we remain committed to delivering our company values of respect, innovation, collaboration and integrity.”

Heidi Alexander

appointed as transport secretary

Following the resignation of Louise Haigh on 29 November, Heidi Alexander has been appointed as the new Secretary of State for Transport.

She was elected as the MP for Swindon South in July 2024 and since then had served as Minister of State at the Ministry of Justice.

From 2010 to 2018, she was the MP for Lewisham East, during which time she served as the shadow health secretary under Jeremy Corbyn’s Labour leadership.

Between 2018 and 2021, she worked as London mayor Sadiq Khan’s deputy transport mayor.

The Secretary of State has overall responsibility for all Department for Transport business, including delivering the transport priorities of the government, making transport cheaper, greener, and more reliable; ensuring the transport network is safe and accessible; and corporate functions such as oversight of departmental finance and public appointments.

Northern names new commercial and customer director

Alex Hornby has been chosen to lead Northern’s sales, marketing, commercial development and customer experience functions.

Hornby, who was born in Liverpool and now lives in Harrogate, studied transport management at Aston University in Birmingham.

Prior to joining Northern, he worked for McGill’s, the UK’s largest privately-owned bus operator, where he was group managing director.

He has held a number of senior roles in the bus industry, including that of managing director and then chief executive of Transdev Blazefield between 2015 and 2023. He was also commercial director of trentbarton from 2010 to 2015.

Tricia Williams, managing director of Northern, said: “Alex has a brilliant track record of creating customer-centric services and products that grow demand.

“His experience in public transport, mostly in the commercial bus sector, will be a great addition to our director group and we’re thrilled to have him on board.”

Commenting on his appointment, Alex Hornby said: “This is an incredible role and I’m excited to get started.

“With the support of colleagues across the network and the potential for growth in the region, I know we have the ability to power economic growth.

“We can also be a valued asset to our customers, supporting their communities and helping to generate prosperity across the North of England.”

In the role of commercial and customer director, Hornby replaces Mark Powles, who is leaving the train operator at the end of December after a handover period.

Phs Besafe names new managing director

Specialist PPE workwear and laundry solutions supplier phs Besafe has announced its new managing director.

Mark Stone, who has an extensive senior leadership background, joins phs Besafe in Tipton after four years as chief executive officer at a leading pasta sauce manufacturer.

Mark has a proven track record in successful development, build, and growth strategies as a senior leader across a range of businesses and sectors, including listed PLCs.

Speaking about his appointment, Mark said: “phs Besafe has a strong reputation in the workwear and laundry industry. It values people, as well as the planet, and it has become an innovator in its field. Our in-house laundry and drying processes are unique to the industry, offering a low energy, high quality service using the very latest ecofriendly technologies. We are revolutionising green standards in the commercial laundry sector.

“Crucial investments in the latest innovations have been made to ensure the business is as sustainable as possible, allowing drying process times to be cut by up to 50% in recent years. We will keep making investments in green innovation as a key part of our

ESG strategy.

“Our investment in people is also crucial. The team at phs Besafe is second-to-none and they are very proud of the reliable and efficient service they offer our customers. I want to continue to develop and build the team as we grow as a business to ensure we take them on the journey with us.”

phs Besafe offers a tailored workwear supply service for a wide range of industries including the rail, aggregate, manufacturing and transport markets. Garments include safety wear, high visibility wear, flame gear and foul weather gear.

Porterbrook appoints director for Scotland

Porterbrook has announced the appointment of David Lister as Director for Scotland.

David has over 20 years of experience managing transport operations, including 10 years at ScotRail where he is currently the safety and sustainability director. He has also held leading operational roles at Edinburgh and London Southend airports.

In this new role, David will ensure that the business provides the highest standard of service to its existing ScotRail fleets, and is well positioned to support the long term ambitions of Scotland's Railway. He will join in April 2025.

Ben Ackroyd, chief operating officer at Porterbrook said: “David has a wealth of experience and we’re delighted he will be joining the team.

“Our excellent relationship with Scotland’s railway goes back over three decades. David will play an important role in ensuring we’re best placed with Transport Scotland to deliver their plans for growth with the right mix of rolling stock solutions now and for the future.”

David commented: “I am really looking forward to joining Porterbrook at an important time for the rail industry, and working with the team to ensure we meet the current needs and future ambitions of Scotland’s railway.”

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