AUGUST 2018 | ISSUE 249
+
PLUS NEWS PEOPLE FEATURES COMPANY FOCUS HEALTH & SAFETY INTERVIEWS EVENTS TRAINING CAREERS
FIGHTING SPIRIT
RAILSTAFF.UK
PULSAR
For more information: Call 0844 669 1860 Visit www.pulsaruk.com @PULSARHIVIS @PULSAR_UK
@PULSAR_UK PULSAR®
PAGE 30
3
30
CONTENTS AUGUST 2018 | ISSUE 249 STAFF AT RISK FROM UNDIAGNOSED PTSD | 07
RSSB is seeking to raise awareness about the risk of not properly treating railway staff who are suffering from posttraumatic stress disorder (PTSD).
385s ALIVE | 08
The first electric train service has run on the GlasgowEdinburgh main line with the introduction of ScotRail’s new Class 385 fleet.
07
GIVING FREIGHT A FAIR SHAKE | 16
08
Philippa Edmunds, freight on rail manager for the Campaign for Better Transport, makes a compelling argument to support a modal shift of freight from road to rail.
SHOW OF SUPPORT | 24
The ORR has urged the industry to do more to support its workforce to meet the challenges the railway is facing.
ON YOUR BIKE | 28
Why ditch the steering wheel for the saddle? Stewart Thorpe uncovers some Cycle to Work scheme success stories on the eve of its 20th birthday.
16
24
S
T H G I L T O P
| 36 about DS 201a8 R cited A W re A FF lain why they ex A T S IL RA nd TRS exp ent. Fenix a ear's ev g this y in rt o p sup
FIGHTING SPIRIT | 30
28
James Hornsby talks about winning gold at Judo’s European championships and how he brings these skills back to the office.
FACEBOOK.COM/RAILSTAFF | @RAIL_STAFF | RAILSTAFF.UK
2 5 T H
A N N I V E R S A R Y
WHERE ARE
YOU?
WITH LESS THAN A MONTH TO GO, DON’T MISS OUT – BOOK YOUR PLACE TODAY!
LOUGHBOROUGH 8-9 SEP
2018
SIGN UP AT
WWW.RAILSPORT.UK
SPORTS FOR THIS YE AR: BADMINTON / CHESS / CRICKET / CYCLING / DARTS / FOOTBALL / ROUNDERS / RUNNING / TRIATHLON / TENNIS
Staff
RAILSTAFF AUGUST 2018
Paul O’Connor
Editor:
Marc Johnson
Production and design:
Adam O’Connor
Matthew Stokes
News Editor:
Stewart Thorpe
Track Safety:
Colin Wheeler
Event Sales:
Jolene Price
Advertising:
Asif Ahmed
Craig Smith
Keith Hopper
5
Welcome back
Contact us: Publisher:
NEWS
Contact Email Addresses News: news@rail-media.com
© iStockphoto.com
Pictures: pictures@rail-media.com Adverts: adverts@rail-media.com Subscriptions: manda@rail-media.com Contact Details RailStaff Publications, Rail Media House, Samson Road, Coalville, Leicestershire, LE67 3FP. Tel: 01530 816 444 Fax: 01530 810 344 Web: www.railstaff.uk Email: hello@rail-media.com Printed by PCP Ltd. RailStaff is published by RailStaff Publications Limited A Rail Media Publication
®
© All rights reserved. No part of this magazine can be reproduced in any form without the prior written permission of the copyright owners.
Our August issue comes out almost to the day that Andrew Haines OBE will take over as chief executive of Network Rail. Speaking to Mark Carne for this month’s issue, he said he was confident that the positive culture change he has seen take root will continue to grow under Andrew’s leadership. We wish him well. I’m sure the industry will eagerly welcome Andrew back to the railway; even those who take enjoyment in dismissing new appointments from outside the industry. It’s an argument they’d have trouble winning in Andrew’s case. Though he has spent the best part of 10 years with the Civil Aviation Authority, Andrew’s familiarity with track and train go back much further. His working life began on the railway, attending to misplaced bags and briefcases as a left luggage clerk at London Victoria. An alumni of the British Rail general management scheme, Andrew would later become managing director of South West Trains before leading FirstGroup’s rail division. Not since Iain Coucher in 2007 has Network Rail appointed a chief executive with such a wealth of railway experience. David Higgins joined Network Rail directly from London’s
Olympic Delivery Authority and Mark Carne was more familiar with the construction of colossal offshore oil rigs than railways when he arrived in 2013. The Department for Transport (DfT) wants to see a much more integrated approach between Network Rail and train operators in future. Appointing someone who already knows something about troublesome timetables and union diplomacy will help do just that. It will be interesting to find out if Andrew recognises the industry he has rejoined. There will be many familiar faces eager to rekindle past acquaintances but will he see advances or deterioration, evolution or regression? This month, I sat down with the ORR’s director of railway safety and chief inspector of railways, Ian Prosser, to discuss the conclusions he has drawn from the regulator’s annual review of railway safety. Issues such as trespass and level crossing safety feature prominently. Andrew may feel as though he never left. But some of the topics raised show an industry which is becoming more mindful for the health and wellbeing of its workforce. Occupational health issues are being pursued with zeal - the sign of a sector waking up to its latent responsibilities. The theme of health and wellbeing runs through several pieces in this issue. We’ve delved into the world of cycle to work schemes and spoken to the railway’s very own European Judo champion, gaining an insight into the value that many of our colleagues put on sport and exercise. I think there are aspects of the industry that Andrew won’t recognise. Passenger journeys have risen considerably in the past 10 years, most routes are now benefitting from new rolling stock and franchises have changed hands - multiple times in some cases. Andrew will have seen the media coverage depicting an industry mired down by poor timetabling and regular spells of disruption. Hopefully, he will instead feel it’s an industry that has changed for the better and that is attempting to learn from its mistakes. marc@rail-media.com
FACEBOOK.COM/RAILSTAFF | @RAIL_STAFF | RAILSTAFF.UK
6
NEWS
RAILSTAFF AUGUST 2018
Staff at Great Western Railway (GWR) have helped make a young cancer sufferer’s dreams come true by making him a train driver for a day. Harry, who lives with a rare type of cancer called retinoblastoma, was kitted out with a made-to-measure uniform and his own GWR name badge and had the opportunity to try his hand at the company’s train driver simulator in Reading. GWR was approached by ‘Make A Wish UK’ which had a
Harry on duty
little boy who dreamed of being a train driver. Whilst on duty, Harry also clipped tickets and assisted passengers through the barriers at Paddington station. Harry’s mum Helen said: “I cannot thank Great Western Railway enough for such a wonderful, magical day. It is something that Harry and I will never ever forget. We couldn’t ask for a more wonderful day of memories. GWR were amazing and words cannot express how grateful we are.”
West Midlands gets new battery-powered trams Transport for West Midlands (TfWM), the operator of the West Midlands Metro, has released a tender for 18 new battery-powered trams – with the option for a further 32. The new light rail vehicles will be used on the system’s Westside, Eastside, Wednesbury to Dudley to Brierley Hill and Wolverhampton extensions. TfWM said it is looking to appoint suppliers with “tried and tested” tram fleets in operation elsewhere in the world. Currently there are 21 CAF trams from the Urbos 3 platform operating on the regional network. The first of those was retrofitted with batteries in April, removing the need for overhead electrical wires, with the entire fleet set to be retrofitted as part of a rolling programme designed to ensure passenger services remain
unaffected. Cllr Roger Lawrence, who is the leader of the City of Wolverhampton Council and transport portfolio holder of TfWM parent organisation West Midlands Combined Authority, said the region is leading the way on sustainable public transport in the UK. He added: “We launched the UK’s first battery-powered tram earlier this year, and now we’re adding more to the network. “We had to wait for the technology to catch up with our ambition – so we will retro-fit all our existing trams with batteries too. A supplier is expected to be awarded the contract in around May 2019 with a two-year design and development process to follow. The first of the new trams are expected to be in action by summer 2021.
RAILSTAFF.UK | @RAIL_STAFF | FACEBOOK.COM/RAILSTAFF
London Bridge heroes The British Transport Police (BTP) has honoured two officers who put their own safety at risk to help others during the London Bridge terrorist attack. PC Leon McLeod is to be awarded the Queen’s Gallantry Medal, and PC Wayne Marques will be presented with the George Medal. Last year, the George Medal was posthumously awarded to PC Keith Palmer, who was killed during the Westminster terror attack. On 3 June 2017, eight people were killed when three terrorists launched an attack on London Bridge. PC Wayne Marques suffered serious injuries after he confronted the attackers armed only with a baton. Colleague PC Leon McLeod, who was with PC Marques that night, ran after the attackers and administered first aid to injured people. Chief constable Paul Crowther said: “Last year was a year
that was incredibly difficult for many BTP officers and staff up and down the country and I’m incredibly grateful for all they did during those difficult times. “While today is a day of acknowledgment and celebration for Wayne and Leon, of course, our thoughts remain with those who lost their lives or were injured in all of those terrible incidents. But very well done to Wayne and Leon.” PC Wayne Marques said he was “truly speechless” to be awarded the George Medal. He added: “I remember the events of that night vividly, the evil that was done but also the courage and bravery of the public and my colleagues. I am here today because of my friends who helped me. I cannot thank them enough.” PC Leon McLeod said: “It feels surreal and bittersweet to be honoured following the horror of this attack. So many people acted with courage, I was just one piece in London’s response to this atrocity.”
RAILSTAFF AUGUST 2018
NEWS
7
Staff at risk from undiagnosed PTSD RSSB is seeking to raise awareness about the risk of not properly treating railway staff who are suffering from post-traumatic stress disorder (PTSD). While RSSB recognises a growing understanding within the industry around mental health, there was still a risk that many staff members who have experienced a traumatic event weren’t receiving the support they needed. A survey of 700 frontline railway staff found that almost 95 per cent had experienced workplace abuse in the past year. More than 25 per cent had also experienced some kind of physical assault and 30 per cent said they received verbal abuse every single day. In addition to these pressures, most frontline staff can expect to experience some kind of traumatic incident during their career. Almost 300 members of the public died on the railway in 2017-18 and railway staff are very often among the first people at the scene. Witnessing these sorts of incidents can lead to mental health issues such as PTSD, depression and anxiety for some people. In these situations employees may be given time off or offered treatment. RSSB has produced a video which tells the stories of train driver Michael Setchell and station staff worker Mick Carney; both men © iStockphoto.com
developed PTSD following traumatic incidents at work. Mick explained how he developed PTSD following an incident in 1996 when he was tied up and held at gunpoint while at work. Mick said: “The first time round there was a lot of shock, a lot of flashbacks, nervousness going out for a while. I sort of took myself away from the situation; went home and stayed there for about eight or nine weeks. I couldn’t really face coming back.” Both men praised the help they received from colleagues and the way they were supported back to work. RSSB’s mental wellbeing specialist, Michelle O’Sullivan, said: “Everyone will respond to a traumatic experience differently. For some, returning to work shortly after the incident may feel best, for others more time and targeted support may be needed. With access to the right treatment and support, the majority will recover and be able to return to work. “PTSD is a medical condition which changes the individual’s brain chemistry, leaving people struggling to process traumatic events. It can affect memory, concentration, sleep, social interactions, all of which could impact someone in the workplace. But PTSD is a treatable condition, and there are steps companies can take to ensure cases can be detected and remedied sensitively.”
© iStockphoto.com
50 years since steam Heritage railways celebrated the 50th anniversary of the end of mainline steam services earlier this month. Although steam locomotives have survived and continue to operate on heritage lines throughout the country - as well as on the mainline network as part of special chartered trains - the last timetabled steam-hauled train under British Rail departed Preston for Liverpool on 3 August, 1968. Diesel and electric traction were thereafter favoured and steam banned as part of British Rail’s modernisation plans. However, this ban was later lifted. Although 3 August is known as the day of the final timetabled mainline steam service, special services operated the following day and on 11 August another special train, the Fifteen Guinea Special (pictured) - named so because of the price of tickets - was put on by British Rail as a one-off passenger service on the national network. The 50th anniversary was marked at the Severn Valley Railway, the Great Central Railway as well as the Epping Ongar Railway, which launched a special exhibition in its Penny Salon Gallery at Ongar station. © The National Archives
FACEBOOK.COM/RAILSTAFF | @RAIL_STAFF | RAILSTAFF.UK
8
NEWS
RAILSTAFF AUGUST 2018
The first electric train service has run on the GlasgowEdinburgh main line with the introduction of ScotRail’s new Class 385 fleet. On 23 July, a train formed of four-car unit 385104 and threecar unit 385003 left Glasgow Queen Street for a non-stop run to Edinburgh, carrying ScotRail’s managing director Alex Hynes and Hitachi Rail Europe’s managing director, Karen Boswell. Regular passenger services began the following day and a full electric train service was launched at the start of August. Alex Hynes, ScotRail Alliance managing director, said: “Delivering a fully electric service on our flagship Edinburgh to Glasgow route is another major milestone for Scotland’s railway. “A fully electric service means smoother journeys, more seats, and better services for our customers – and a greener
railway. It’s all part of our plan to build the best railway Scotland has ever had.” Although a welcome addition for passengers, the rollout of the Class 385s hasn’t been entirely smooth. ScotRail has had to contend with delays in the line’s electrification and driver visibility issues stemming from the cab’s curved windscreens. The latter has now been fixed thanks to the installation of new windscreens at ScotRail’s Craigentinny maintenance depot to the units that had already been built. The Edinburgh to Glasgow main line is currently operating a mixture of trains. As well as the Class 385s, Class 380 EMUs have been released from Ayrshire and Inverclyde services and Class 365s are also being used on the route. Hitachi is expected to complete production of all 70 Class 385s by summer 2019 and there should be a full 385 service on the line by the end of the year.
Ticket to ride East Midlands Trains has partnered with bike hire scheme eBikes at Derby station to give passengers an alternative way to travel around the city. Docking bays have been installed at both the city and Pride Park entrances at Derby station, providing electric bikes for passengers to hire. In total, 200 eBikes will eventually be available at docking stations around the city as part of a huge new bike share scheme which launched in Derby at the end of June. It will be the largest electric bike share scheme in the UK. Bikes cost 3p a minute to hire, with a minimum cost of £1 per ride and a daily cap of £12. Customers can also reserve a bike for 30 minutes and pause a journey for
60 minutes. Jason Cocker, station manager for East Midlands Trains, said: “The benefits that the eBikes bring to Derby are fantastic; we fully support sustainable travel and the ease the eBikes provides for people to travel in and around the city centre. We’re sure rail passengers will benefit greatly from this new facility.” Louisa Quinn, eBikes Derby marketing manager, added: “The team have been ‘blown away’ by the response they’ve had to the eBikes. The city of Derby has really embraced the bikes and while the scheme was still rolling out, they rode 7000 miles in the first week, with the average trip being three miles long. “We have had to do lots of behind-the-scenes work to adjust our operations to accommodate and better meet the demand.”
RAILSTAFF.UK | @RAIL_STAFF | FACEBOOK.COM/RAILSTAFF
385s alive
Next step for East West Rail Network Rail has applied for the powers to build the next part of the Western Section of the East West Rail project which, once complete, will link Oxford and Cambridge, via Bicester, Milton Keynes and Bedford. The Transport and Works Act Order (TWAO) has been submitted to the Secretary of State for Transport, Chris Grayling, for phase two of the project between Bicester and Bedford. The East West Railway Company - the dedicated delivery body for the scheme - hopes to begin work next year to reinstate a section of disused railway which runs between Bletchley and Claydon Junction. Phase one between Oxford and Bicester has already been completed. Phase two will deliver further upgrades which will link Bicester, Bedford, Aylesbury and
Milton Keynes. Colin Murphy, head of consenting and environment for Network Rail, East West Rail project, said: “The submission of the Transport and Works Act Order is a culmination of four years of work developing the scheme and follows three positive rounds of community consultation, where we’ve continually refined our proposal based on the views of the community and planning experts. “We have carried out a comprehensive programme of consultation to understand the impact of our proposals and I’d like to thank everyone who contributed. As intended the feedback we received has informed our final proposals which we are submitting today. “Once completed, the new railway will connect communities and businesses along the route and beyond, creating new opportunities for jobs, housing and economic growth.”
Britain’s Largest Specialist Transport Union
SAFE RAILWAYS
FOR ALL ✓ RMT welcomes key breakthrough on Greater Anglia · Massive vote in favour of the “Guard Guarantee” · Union steps up campaign to Keep Britain’s Guards and Keep the Train Safe
If we can reach a negotiated settlement to the guards’ dispute on Greater Anglia that has safety, security and access its core – the latest in a series of agreements – then there is no reason why we can’t achieve the same across the rail industry if the train operating companies are prepared to get down to business. xxx Mick Cash, RMT General Secretary
Protecting our members’ interests is our priority
Join us today www.rmt.org.uk
FREEPHONE 0800 376 3706
10
PEOPLE
RAILSTAFF AUGUST 2018
Exec team at Aspin Civil engineering firm Aspin has appointed Costain’s former rail director Gren Edwards (far right) as its new chairman. Edwards brings with him a wealth of experience in the rail industry. He was at Costain for seven years until December 2017 and previously spent two years as CEO of VolkerRail. VolkerRail was formed following VolkerWessels’ acquisition of Grant Rail, where Edwards spent 12 years – five as managing director and seven as CEO. Edwards’ appointment comes as Aspin confirms its senior team following a number of appointments. Aspin’s executive team is now as follows: Russell Ward, CEO; Iain Sale, chief financial officer; Lee Healey, technical services director; Martin Truman, delivery director; Paul Oyekanmi, commercial director; Alice Bromwich, head of HR; Scott Harrison, group development director; and Paul Hughes, group head of HSEQ. CEO Russel Ward said: “We are on track with significant changes and developments to grow the business from a sound financial base following this year’s investment from Sandton Capital Partners. “I’m delighted to welcome Gren Edwards who shares our vision for the future of the business. “Together with our reorganised team and other significant new appointments we are now taking the next steps to deliver more quality and innovation for our clients.” Aspin is headquartered in Hemel Hempstead and operates across the UK with centres in the Midlands, the North and Scotland, employing some 240 people. Its work covers four key areas: engineered solutions; consulting and design; foundations and piling; and inspections and investigations.
New commercial director at Merseyrail Merseyrail’s head of marketing and corporate social responsibility (CSR), Suzanne Grant, has been promoted to the role of commercial director. Over the past five years, she has led the team responsible for revenue growth, worked on the award-winning Wirral Track Renewal information campaign and delivered various community projects. As commercial director, she will oversee a number of different departments, including stations, revenue protection and marketing & CSR, with a “focus on delivering a positive passenger experience and optimising revenue streams for the business”. Managing director Andy Heath said: “As a business, we are keen to identify and nurture
HS2 construction commissioner Margaret Thatcher’s former private secretary has been appointed as an independent construction commissioner for HS2. Sir Mark Worthington, who has more than 20 years’ experience working with government, will independently investigate matters that have not reached a satisfactory conclusion through HS2 Ltd’s own complaints process. His duties include: mediating unresolved disputes between HS2 Ltd and individuals or bodies; monitoring complaints and providing reports on trends; providing advice on how to reduce the number of complaints; and developing and maintaining good relationships with the public, industry groups, local authorities, HS2 Ltd, contractors and businesses. Sir Mark Worthington said: “As we deliver HS2, the new high-speed railway our country needs for growth, regeneration and better journeys, it is vital that we do so with respect and fairness to those impacted by construction. No start date for when Sir Mark begins his new role has been set.
RAILSTAFF.UK | @RAIL_STAFF | FACEBOOK.COM/RAILSTAFF
talent internally and, as in the case of Suzanne, offer progression opportunities for employees who demonstrate the aptitude, commitment and ambition. “With Suzanne’s appointment 50 per cent of Merseyrail’s board of directors are now female which again is testament to our strong focus and commitment to diversity.” Suzanne Grant added: “I’m proud to have been involved in helping move the business forward over the past few years to become a nationally recognised provider of high quality service. “The most important thing within Merseyrail are our customers and I’m passionate about making sure that more than ever we put them at the heart of what we do as a business.”
New CEO at CBT Darren Shirley, formerly a campaign manager at Which?, has become the new chief executive of Campaign for Better Transport. Joining the organisation at the start of August, Darren replaces Stephen Joseph, who is leaving the transport charity after 30 years. Darren led Which?’s campaigning in regulated and retail markets. Prior to that he worked in the environmental sector for organisations such as WWF, Greenpeace UK and National Energy Action. Darren said: “It’s a real pleasure to be taking on this role at an organisation that has been at the forefront of sustainable transport campaigning for more than three decades. Given the current crisis in public transport, and appalling levels of air pollution, delivering sustainable transport has never been more important than it is now. The next few years will be key to creating a better transport system that works for communities, protects the environment, and improves quality of life. “I look forward to leading Campaign for Better Transport to influence what the future of transport looks like and continuing its vital work supporting local communities to oppose damaging road schemes or fight bus cuts, and demanding a better experience for rail passengers.”
RAILSTAFF AUGUST 2018
PEOPLE
11
On-Wood and upwards All change at Angel Trains
Colin Wood MBE has been appointed chief executive of AECOM’s civil infrastructure business in the EMIA (Europe, Middle East, India and Africa) region.
Colin has been tasked with growing the civil infrastructure business in EMIA, which employs more than 8,500 staff across 50 countries. As well as the transportation sector, the civil infrastructure business is active in the water, ports and power sectors. Colin joined AECOM as UK & Ireland managing director for transportation last year. Colin, a former RAF Wing Commander, has held a number of roles in the transport sector, including being head of Olympic and Paralympic readiness/director of Olympic Legacy at Transport for London. Lara Poloni, chief executive, EMIA, said: “Colin’s appointment is an important step forward for our Civil Infrastructure business. The leadership and experience he brings are second to none. In
his time at AECOM he has already shown himself to be a great role model with a deep understanding of the business. “He has a strong affiliation with our people and an extensive network of contacts which will be invaluable as we drive growth in key markets such as aviation, oil and gas and transit. His leadership will also be vitally important for positioning AECOM for exciting opportunities in the Middle East and across the rest of the region.” Colin Wood said: “This is an extremely important time for our Civil Infrastructure business. At AECOM we have a wealth of global experience at our disposal match that with an array of exciting opportunities means we’re well placed for growth. My main effort is to make sure that growth is realised. “With unrivalled expertise and a desire to tackle some of the world’s most complex problems I’m very much looking forward to leading the Civil Infrastructure team in what I believe could be an historic period for infrastructure across EMIA.”
Angel Trains has appointed a new CEO and COO following the departure of Malcolm Brown. Brown, who has headed up the leasing company for 10 years, has left to join AMP Capital as senior principal. He is being replaced by Angel Trains’ COO Kevin Tribley, who has been with the company for almost 20 years. Malcolm Brown said: “It is both with tremendous sadness and great excitement that I leave this post that I have held for the last decade for a new challenge at AMP Capital. “Looking back from 2008 to the present, we have greatly enhanced passenger experience through improvements to our fleets. Angel Trains has been central to the modernisation, innovation and management of
the UK’s rolling stock. “I am delighted that I will also join the Angel Trains group board as a non-executive. This is part of our succession plan and will allow me to continue to support the organisation which I know will go from strength to strength under Kevin’s leadership.” Head of commercial David Jordan has become the company’s new COO. David has more than 25 years’ experience in the rail industry, joining Angel Trains in 2002. Tom Smith, chairman of Angel Trains, said: “We are delighted that David will be taking on a new role at Angel Trains as our COO. David’s experience with the company, his industry knowledge and his strong core values, make him the perfect choice for the position.”
Malcolm Brown.
David Jordan.
Crossrail HR director joins Siemens Siemens UK & Ireland has appointed Crossrail’s former talent and resources director as its new director of human resources. Valerie Todd will start on 1 October following the retirement of Toby Peyton-Jones. Prior to joining Crossrail, she was the managing director of group services at Transport for London, responsible for procurement, property and facilities, human resources and equality & diversity for the whole of the organisation. She is also a former UK government advisor on skills and employment as a commissioner at the UK Commission for Employment and Skills. In 2014 Valerie Todd was awarded a Commander of the
Order of the British Empire (CBE) for services to skills, employment and promoting equality. Siemens UK CEO Juergen Maier said: “[Valerie] joins Siemens at an exciting time as we unlock the opportunities of this fourth digital industrial revolution. I am sure Valerie is going to make a substantial contribution to our company.”
Andrew Reid and Partners appoints rail director Engineering consultancy Andrew Reid and Partners has appointed Tony Latienda as director for rail.
understanding and appreciation of the ever-demanding challenges and changes facing the rail industry in the future.”
Tony has more than 20 years' experience in developing and delivering complex infrastructure, transportation and rail programmes, including schemes for Network Rail and Transport for London. Director Mike O’Mahony said Tony’s appointment supports the company’s plans to grow the business’s presence in the rail sector. He added: “Tony has an FACEBOOK.COM/RAILSTAFF | @RAIL_STAFF | RAILSTAFF.UK
12
NEWS
RAILSTAFF AUGUST 2018
“Outdated” legislation blocking young volunteers
© Andrew PM Wright
© Mick Stone/Andrew PM Wright
The All-Party Parliamentary Group on Heritage Rail (APPGHR) wants the law changing to legally allow under 16s to volunteer on heritage railways. APPGHR describes the Employment of Women, Children and Young Persons Act 1920 as “outdated” and “divisive” as it makes it unlawful to employ people under the age of 16 on railways, including as volunteers, despite the Office of Rail and Road confirming it has no intention of enforcing it. A section of the act was unnoticed until 2015 when the Heritage Railway Association’s leading counsel confirmed it was unlawful to allow volunteers under 16 to undertake work on a heritage railway, according to the group. Despite this, of the 22,000 volunteers on heritage railways some 774 are under 16, undertaking tasks such as locomotive cleaning, ticket inspections, litter picking, catering and general station duties. No prosecution has ever been brought under the relevant section of the act either. RAILSTAFF.UK | @RAIL_STAFF | FACEBOOK.COM/RAILSTAFF
In a report entitled ‘Engaging the Next Generation: Young People and Heritage Railways’, APPGHR said this obstruction, which has made managers reluctant to allow work to be undertaken by those under 16, risks losing this young demographic altogether to railways, as they find another outlet for their interests at a crucial stage in their lives. The report also concluded that more young volunteers need to be attracted to work on heritage railways if these railways are to survive in the long term. Heritage railways contribute to local economic growth, tourism, employment, social cohesion and accessibility and are an important recruiting ground for the national rail network. However, they could not exist without their base of volunteers. The report also reveals that around 5 per cent of volunteers are under 18 and the number of young female volunteers is less than 1 per cent. APPGHR chair Nicky Morgan said: “This report shows the important role of heritage
railways in education and the training of young people, not just in the technical aspects of railways, but in life skills as well. “It is a symmetrical relationship as young people benefit greatly from working on heritage railways, while the future of heritage railways is greatly dependent on the young people they attract.” APPGHR has committed to raise the issue with ministers to try and get the relevant section of the Act repealed - or to disapply it in relation to heritage railways and tramways - by the time of the 100th anniversary of the original act. Subject to a change in law, it also wants to see the number of young volunteers double to around 1,500 by 2025. © Swanage Railway Trust
‘Delivering quality infrastructure’
RAILWAY ELECTRIFICATION
CIVIL ENGINEERING
PERMANENT WAY
COMMUNICATIONS
AIRPORTS & STATIONS
Pod-Trak is a multi-disciplinary infrastructure company established in 2007 and since then has grown steadily building long lasting partnerships with our clients. We work throughout the UK with offices based in London, Manchester and Doncaster. London Office
Crove House, 14 Aintree Road, Perivale, UB6 7LA
Manchester Office Unit M Nasmyth Way, Eccles, Manchester, M30 0SF
14
NEWS
RAILSTAFF AUGUST 2018
Direct Rail Services’ (DRS) Gresty Bridge depot in Crewe opened its doors last month for its annual open day. A record £37,351 was raised for charity on the day, which welcomed around 4,000 visitors. More than 20 DRS locomotives were on display, including a new Class 88. Two naming ceremonies took place, with MP Laura Smith unveiling a name plate on 66421 for ‘Gresty Bridge TMD’ and Brian Hetherington from the engineering team unveiling 57007 ‘John Scott’ - a longserving DRS employee from Kingmoor, Carlisle.
Record-breaker for DRS
Welcome home Rocket Teens go trackside Iconic steam locomotive Stephenson’s Rocket is to sit at the centre of the Railway Museum’s collection of historic rail vehicles as part of a long-term stay in the North of England. Rocket is currently on display in Newcastle and Gateshead for the Great Exhibition of the North. Designed by engineer Robert Stephenson, Rocket was built in Newcastle in 1829 and it is the first time the famous locomotive has been in the city for 150 years. The arrival of Stephenson’s Rocket at the Discovery Museum has seen visitor numbers increase by 100 per cent over the same period last year.
Although Rocket wasn’t the first steam locomotive, it was the winning design at the locomotive trials at Rainhill in 1829 chosen for the Liverpool to Manchester railway. Rocket will next go on display at the Museum of Science and Industry in September before travelling to York. Jeremy Wright, Secretary of State for Digital, Culture, Media and Sport, said: “Stephenson’s Rocket is an iconic part of Britain’s proud railway history and it is fantastic news that it will remain on long-term display in the North. “It is right that our great art and culture reaches all parts of the country. This bold move by The Science Museum Group will ensure more people can see this national treasure and is an inspiring example of what can be done to make culture available to the widest possible audience.” Ian Blatchford, director of the Science Museum Group, said: “The Science Museum Group is a truly national organisation, and enthusiastic about bringing the world’s greatest science and technology collection to everyone. I warmly endorse the Secretary of State’s commitment to strengthening fair and excellent cultural provision across the UK. A country with such an amazing history of innovation deserves it.”
RAILSTAFF.UK | @RAIL_STAFF | FACEBOOK.COM/RAILSTAFF
A group of teenage schoolgirls from Manchester have been shown around a replica test track to get a taste of what a career in rail engineering could offer them. The Year 10 and 12 students from St Ambrose Barlow Sixth Form were taken to Morson Vital Training’s education hub in Salford, where they tried on PPE and stepped onto a replica outdoor rail test track to learn more about the industry and the various job roles within it. The event aimed to address the industry’s skills shortage and lack of diversity while also breaking down the stereotypes that prevent females from
entering the sector. Assistant headteacher Sally Cheshire said: “It was such an insightful afternoon for all involved and we hope to do it again to inspire more students.” Morson Vital Training's training support manager Andrew Robinson added: “The young girls were a credit to their school and it was superb to change their opinions about what a job in rail engineering looks like by bringing these careers to life. “We pride ourselves on breaking down the outdated views within our industry, to build a highly skilled and diverse future pipeline that doesn’t just cover gender but all areas of diversity.”
RAILSTAFF AUGUST 2018
NEWS
15
The specialist technical recruitment company Advance TRS won the Leadership Team of the Year award and was also named Employer of the Year at the Toast of Surrey Business Awards.
South coast expansion for double award-winning recruitment consultancy
Spades hit ground at Nexus training academy Ground has been broken on the site of a new £8.4 million training centre being built by Tyne and Wear Metro. Due to open next summer, the Nexus Learning Centre in South Shields will train both apprentices and existing staff, offering front-line leadership and management development courses. The centre itself will have a mock Metro station and a 70-metre section of electrified track. Nexus has said that the centre will also be used to stable and maintain Metro trains
outside of the main depot in Newcastle. The advantage of this is that it will allow Nexus to operate earlier morning services and later evening services from South Shields. Built on the site of the town’s original railway station, the centre has been funded through a £7 million grant from the Government’s Local Growth Fund Deal and £1.4 million from Nexus. Tobyn Hughes, managing director of Nexus, said: “I’m delighted that work is now starting on the construction of our £8.4 million Learning Centre in South Shields. “This facility will transform the quality of the training that we provide to the Nexus workforce and industry partners, ensuring we keep Metro part of everyday life for the 100,000 people who use the service every day. It will also be the place where our diverse workforce will go to develop themselves professionally, and to work on strategies to improve what we do and how we do it. “The site dovetails with the ongoing regeneration of South Shields town centre, which includes an entirely new Metro and bus interchange. Our new learning centre will complement this redevelopment and help to bring new opportunities to the area.”
Advance TRS was established by rail signalling recruitment veteran Andy Ridout in 2011 and, since then, has grown from strength to strength. The company, which began as a solely rail recruitment business, is now established in four sectors across the built environment. The company said the latest two award wins were a real milestone in its growth, recognising the dedication of the senior leadership team and creating a supportive and enjoyable working environment for all. The rapidly growing recruitment company has opened new offices on the South Coast, headed up by new water and infrastructure director, Rob Kelly, formerly of Matchtech. With over 14 years’ experience recruiting for the infrastructure, water and environment industries, and managing successful sales teams, Rob has already expanded his team and has added two new recruits. The new South Coast office, with views over the sea, is Advance TRS’s latest expansion as part of the company’s overall acquisition and expansion strategy. With a clear programme of both geographic and market expansion, Advance TRS has expanded into three new sectors, now delivering quality recruitment solutions across the built environment, with plans to further continue geographic expansion into the South West, Midlands and the North. Advance TRS non-executive advisor Paul Metcalfe, formerly Anderselite & Fusion People, is responsible for leading the businesses strategic talent acquisition. Metcalfe joined Advance TRS in spring 2017, with a proven track record of delivering business growth. “We are now embarking on an exciting process of strategic talent acquisition, looking for entrepreneurial individuals, established recruitment teams and small businesses with a shared vision to join the Advance TRS team.” If you are interested in joining Advance TRS contact Paul Metcalfe for a discreet conversation on 07793 55 413 or email pme@ advance-trs.com.
Visit www.advance-trs.com for the latest rail jobs.
All about people, people in the public transport industry, people like you... A wide range of financial, health and welfare benefits available to those working in the public transport industry. Just £1 a week covers you, your partner and dependent children.
& 0300 333 2000 8 www.tbf.org.uk
help@tbf.org.uk
Transport Benevolent Fund CIO, known as TBF, is a registered charity in England and Wales, 1160901 TBF_Banner_Advert_190x50.indd 1
20/10/2015 09:25 FACEBOOK.COM/RAILSTAFF | @RAIL_STAFF | RAILSTAFF.UK
16
FEATURE
RAILSTAFF AUGUST 2018
WRITTEN BY PHILIPPA EDMUNDS, FREIGHT ON RAIL MANAGER
GIVING FREIGHT
R
ail freight is key to servicing the UK economy in a cleaner safer way which reduces road collisions and road infrastructure damage. The latest analysis by KPMG showed that In 2016 rail freight generated economic benefits for UK Plc of £1.73 billion, which included productivity benefits of £1.17 billion for Britain’s businesses and external benefits of £0.56 billion, through lower road congestion and environmental gains. Importantly, rail freight can help rebalance the UK economy, as more than 60 per cent of its activity is focussed in former industrial heartlands in Yorkshire and the Humber, north-west Scotland and the Midlands. Overall more than 87 per cent is outside of London and the South East. And yet it is facing severe challenges; one of which is the shortage of infrastructure capacity, so continued government investment to unblock pinch-points and improve the capability of the Strategic Rail Freight Network, promised by the DfT, is crucial to satisfy customer demand, especially in the consumer and construction markets to enhance the links between the ports and key conurbations. The strong benefit-cost ratios for freight enhancements - typically in the range of 4:1 to 8:1, highlighted in the latest Network Rail Route Strategic Plan - should be factored into investment planning. Targeted rail freight upgrades work. The gauge upgrades out of Southampton Port increased rail’s market share from 29 to 36 per cent within a year and had a benefit-cost ratio of five to one. Government investment in rail freight is also key to giving the industry confidence to invest in terminals, wagons, rolling stock and technology as complementary investments by the private sector have supported
RAILSTAFF.UK | @RAIL_STAFF | FACEBOOK.COM/RAILSTAFF
government investment in the rail freight network. The freight operators have made £2.8 billion of investment since 1994 to enhance capacity and improve performance and reliability.
MISALIGNED POLICIES
Furthermore, Government freight policy on road and rail is not aligned, which means that the two different freight modes are not being treated equitably, either in terms of charging or in environmental policy. HGVs receive a large subsidy from the government which adds another barrier to enabling rail freight to compete on a level playing field, especially for consumer traffic. The reality is that HGVs only pay a third of the costs they impose in terms of congestion, fatalities, road damage and pollution, with the taxpayer picking up the rest. Since 2011, diesel fuel duty has been frozen and yet rail freight charges have increased by 22 per cent. Yet the latest Office of Rail and Road (ORR) proposed future rail freight charging would exacerbate this market distortion as it is currently recommending that freight charges go up by 29 per cent between 2019 and 2029.
RAILSTAFF AUGUST 2018
FEATURE
17
R, CAMPAIGN FOR BETTER TRANSPORT
T A FAIR SHAKE EU statistics show that the UK is now trailing at a woeful 20th in the league table of electrified lines in Europe.
This measure would further tip the balance in favour of HGVs, resulting in freight transferring back to road as well as preventing future expansion of rail freight. While the Clean Air Strategy says that the government wants to accelerate the shift from road to rail, its Department for Transport plans could stack the cards in favour of HGVs. Its policy ‘Road to Zero’ excludes HGVs from the ban to sell new diesel cars and vans from 2040. And yet rail freight is being penalised both by the DfT halt to electrification, and its diesel-only ban for rail locomotives from 2040 despite the fact that rail freight locomotives emit far less carbon dioxide and air pollution than HGVs, for the equivalent journey.
The answer is for the government to get a grip on the costs of installing electrification, not halt adoption of the most sustainable fuel source, which is tried and tested, when there is no alternative fuel in the pipeline to match it. Electrification is being rolled out across the rest of Europe; EU statistics show that the UK is now trailing at a woeful 20th in the league table of electrified lines in Europe. Julian Worth, a rail freight expert, makes the case for a modest re-wiring of around 320 key miles over a 30-year period which could see twothirds of rail freight moved by electric traction. If government commits to investment over a period, then the rail freight operators can build the business case for new locomotives. In terms of skills, the unions continue to work with the industry to take advantage of government support for apprenticeships and to enable the industry to become a more diverse workforce.
ERTMS The development and funding of the Digital Railway, through the European Rail Traffic Management System (ERTMS), provides an opportunity to unlock existing capacity constraints and enable future growth in the rail freight sector. Currently the deployment
strategy of ERTMS is unclear and Network Rail is developing a series of strategic outline business cases to understand where deployment would offer the greatest value in CP6. Freight operators are preparing for future deployment with the fitment of three first-inclass locomotive types already underway. A commercial framework has been signed between Network Rail and the freight operators to ensure that the fitment of the ETCS in-cab signalling system on board freight locomotives is appropriately funded and aligned to the deployment plans on the rail network. Even though freight does not have a vote the government should listen to the public as well as taking the relative safety costs of road and rail into account; the DfT values the prevention of each road fatality at £2 million. A recent questionnaire from Brake, the national road safety charity, showed that 79 per cent of car drivers want to see less freight on the roads on safety grounds; government figures show HGVs are almost seven times more likely than cars to be involved in fatal crashes on minor roads. Furthermore, 79 per cent of drivers want the government to fund the necessary rail network upgrades to transfer the freight to rail. FACEBOOK.COM/RAILSTAFF | @RAIL_STAFF | RAILSTAFF.UK
18
COMPANY FOCUS
RAILSTAFF AUGUST 2018
PLANT
REVOLUTION STOBART RAIL & CIVILS DEMONSTRATED THE NEW PLANT TECHNOLOGY THAT IS REVOLUTIONISING THE INDUSTRY
S
tobart welcomed representatives from Network Rail, Skanska, Amey Sersa, Nexus, Babcock, Buckingham Group, Morgan Sindall, GKD Technologies and West Cumbria Mining to get up close to plant innovations designed to deliver greater reliability and safer worksites. The display was part of a Plant and Innovation Day organised by Stobart Rail & Civils at the company’s new head office facility located at the airport. Having made a significant investment in the research and development of innovative plant solutions, the event was a fantastic opportunity to showcase some of the companies latest developments to industry stakeholders to gain valuable feedback.
PROTECTION SYSTEM
An early highlight of the event was the launch of Stobart Protection Systems, their new ALO (adjacent line open) protection system for trackside civils plant and personnel. This uses 3D cameras and illumination units to measure and continuously plot position in relation to the track. Visual and audible warnings are then triggered whenever an object – person, plant, equipment, or anything else on the worksite – approaches the predefined limits. This is linked to all plant items’ operating systems so that as the limit is reached the machine’s movements are automatically ceased, making it impossible for any part of the plant to leave the safe zone. Stobart’s soot remover is a new RRV attachment used to clean all areas of tunnel linings that are contaminated with soot build-up, as well as being able
RAILSTAFF.UK | @RAIL_STAFF | FACEBOOK.COM/RAILSTAFF
to fit a variety of brushes to suit diverse applications such as graffiti removal and platform cleaning. This provides a valuable solution that exposes longhidden brickwork for inspection, for preparation before brickwork repairs or for any other work such as the installation of overhead electrification. By removing potentially harmful contaminants before personnel enter the worksite, this ensures that engineers are able to properly inspect structural elements to determine best construction solutions, minimising the risk of later delays or abortive works through incomplete information. The unit has an inbuilt tilt and rotation system, allowing placement at any angle to sweep tunnel walls and roof areas, and also to clean vertical walls and station platforms. It is entirely self-contained and incorporates an industrial vacuum to collect all
soot for safe disposal. David McCallum, area plant manager, Infrastructure Support Services, Network Rail Scotland East, said he was impressed by how advanced Stobart’s plant fleet had become. He added: “I was really impressed by the exclusion zone proximity warning that was on the excavator with the tunnel brush.”
JACK & TAMPER UNIT Also on display was Stobart’s self-contained and road deliverable Jack & Tamper Unit that provides high quality track alignment during small renewals, re-ballasting or maintenance activities. The unit also removes the need to jack and pack the track using manual labour, reducing risk and the chance of manual fatigue, and saving time and cost. For maximum flexibility the Jack & Tamper Unit can be lifted onto track using an RRV, or a small mobile crane, and then either towed to the worksite using an RRV or operated entirely under its own power. It has impressive capability to lift up to 300 mm and slew 100 mm, and its compaction feet and twin Kinghoffer four-tool tamping banks allow independent lateral
RAILSTAFF AUGUST 2018
COMPANY FOCUS
19
Great to see how Stobart Rail & Civils are looking ahead at safety improvements to benefit the rail industry in CP6 and understand more about the Stobart Group. Douglas Craig, Programme Manager, Network Rail
movement for complete flexibility around the many obstructions encountered within S&C and plain line sites. The Jack & Tamper Unit is an ideal companion for Stobart’s fleet of ballast undercutters that are working throughout the UK, delivering costeffective track re-ballasting, track lowering, wet beds removal, and S&C refurbishment. Stobart’s latest ballast undercutter is the third major iteration of the technology that the company has been perfecting for over 10 years. This machine incorporates a rubbertracked undercarriage to increase on and off tracking capabilities – it can move under its own power from a lineside position and onto the track using only a temporary RRAP. It also has both front and rear tilting axles, which allow the cross-fall of the cutter bar to be set from the safety of the cab. The machine can also be connected to TMDs (track measuring devices) to provide valuable engineering assurance data. Each ballast undercutter is equipped with Stobart Rail’s bespoke integrated operating system, with a 12-inch touchscreen in the cab connected to their head office using a GPS/GSM modem with CAN (Controller Area Network) interface. This provides a continuous live data feed of the machine’s operating
A recent project that capitalised on Stobart’s ballast undercutter capability was at Tinsley Green, next to Gatwick Airport in Sussex. Stobart delivered this challenging site over a bank holiday weekend that included nearly 400 metres of re-ballasting, including through an S&C unit, before handing back with a 50mph TSR for one week then a follow-up tamp reinstated the 90mph line speed.
PRIDE IN DELIVERY
Soot brush.
parameters, from pre-start checks through to completion of operations, to allow the engineering team to access the system remotely for performance monitoring and to aid in diagnostics.
This fully integrated plant capability provides innovative and reliable solutions that make major operational delivery benefits on rail industry clients’ sites throughout the country. Stobart Rail & Civils' managing director, Kirk Taylor, believes it has been a key component in Stobart’s ongoing success and that this was clear in the way the entire team was proud to share a flavour of it with their guests on the day. Kirk Taylor said: “Stobart’s pride in delivering great plant solutions extends to our impressive maintenance regime managed by our in-house plant team that across our entire fleet is delivering reliability figures that are consistently exceeding 99 per cent, according to Network Rail’s Rail Plant Performance System (RailPPS). I think this has definitely been shown here today”
FACEBOOK.COM/RAILSTAFF | @RAIL_STAFF | RAILSTAFF.UK
20
TRACK SAFETY
RAILSTAFF AUGUST 2018
ORR'S VIEW OF NETWORK RAIL IN 2017/18 REPORT BY COLIN WHEELER
...AND RAIB'S LATEST REPORTS AND SAFETY DIGESTS
E
arly last month the Office of Rail and Road (ORR) published its latest Network Rail Monitors. There were no passenger or worker fatalities in 2017/18, and lost time accidents were reduced by comparison to the previous year. However, the report adds that systems within the routes and engineering disciplines are inconsistent. It endorses strong safety leadership and highlights the opportunities that route management will have to develop innovative solutions to fit local circumstances. It says there are “favourable trends in track geometry” but management challenges continue in civils, especially earthworks, drainage and inspections/examinations. It applauds the one-year-old revision to the track access standard 019 commenting that this has put greater emphasis on planning and “using protection that does not rely solely on human vigilance”. Whilst applauding planned track access as a way of reducing work on
tracks open for train movements, it regrets that “this is not yet embedded in all routes”. In 2016/17 there were 2,718 Road Traffic Accidents involving Network Rail; the Monitor claims that the reduction for 2017/18 to 532 is due in part to their “Home Safe Plan” whilst acknowledging that vehicle monitoring and speed awareness training have also helped.
Concerns for Scotland
The Monitor for Scotland makes many similar claims, but variations are also noted. Inconsistent management of scour and drainage are highlighted. The Monitor says that whilst track worker safety is well controlled, near misses continue and improvements need to be made. Track condition, it says, has continued to improve, but twist faults in the Far North and West Highland lines are singled out as still being problem areas. Loch Eilt landslip gets a special mention in a reference to “incursions from neighbouring land, sometimes associated with extreme weather”. Other areas of concern include vegetation and fencing.
Colin Wheeler.
Lost signal post replacement key!
On 26 June, the RAIB published its Safety Digest 05/2018 about the incident at Cradlehall near Inverness on 25 February this year when a passenger train bound for London travelling at 53 mph struck the end of a 130-metre long rail. It had been left between the two running rails after overnight engineering work. The train pushed the length of rail from the four-foot into the cess but was not derailed. The previous night’s possession work was managed by a PICOP (person in charge of possession), an ES (engineering supervisor) and two COSS (controllers of site safety) with one of the latter also acting as the machine/ crane controller for an RRV (road/rail vehicle). The shift did not start well. Two hours were lost from the start of the 11:15 pm to 9:35 am possession due to the misplacing of a signal post replacement key. Separate work groups were supervised by the two COSS. The larger workgroup was clearing ballast from around rail fastenings along the 2 km long site, whilst the others were to use the RRV with a crane attachment to move eight long rails which were to be installed later as part of the track renewal work.
A late start
Possession was eventually granted at 1:30 am and 15 minutes later the ES was contacted. He, together with the PICOP, joined the work groups at the access point
RAILSTAFF.UK | @RAIL_STAFF | FACEBOOK.COM/RAILSTAFF
which was near the 116 mile post. The RRV was on-tracked and that workgroup was instructed by the PICOP to move two rails from the Up Main four-foot into the Down Main four-foot. When this was completed the workers were told to join the group clearing fastenings and offloading track components from the RRV trailer. Next the trailer was detached at the access point and the group reformed to move the other rails. The digest says that evidence from those on site conflicted in respect of conversations between the PICOP, machine controller and the machine operator. The moving of the rail struck by the train was not included in the original eight rails to be moved. It was near the north end of the possession in the Down Cess and both the PICOP and ES believed it needed to be moved away from the running rail further into the cess. The controller and operator were told to move it and after so doing they moved south to move more rails from the Down four-foot into the Up four-foot.
RAILSTAFF AUGUST 2018
TRACK SAFETY
21
Early handback of possession
The track workers clearing ballast were working northwards and the two groups passed each other during the night. Around 5:50 am, the machine controller and operator met the ES and PICOP and confirmed that their work was completed. It was agreed that they could go home and they then travelled to the access point, off-tracked the RRV and departed. Although the access was at 115 miles 1730 yards they did not see the rail foul of the line. When the PICOP and ES left site they did so via a pedestrian
gate at 115 miles and 111 yards. Possession was handed back at 6:30 am and the train ran into the rail at 9.47 am. The train driver reported the strike to the signaller and did not initially find any damage so was authorised to proceed to Dunkeld, where he discovered that a lifeguard had been damaged. Consequently the passengers were then transferred to another train at Perth.
Confusion!
RAIB’s report is explicit. The initial delay affected the task briefing and staff were confused about who was in charge. The machine controller and operator decided not to move the rail into the cess because they erroneously believed doing so would compromise the axle counter apparatus. They failed to tell anyone that they moved the rail into the four-foot instead
FACEBOOK.COM/RAILSTAFF | @RAIL_STAFF | RAILSTAFF.UK
22
TRACK SAFETY
RAILSTAFF AUGUST 2018
of the cess; nor did they check the site after moving the rail. The COSS/machine controller did not believe it was his responsibility to check that the line was safe for trains to run, he thought that was the ES’s job. The ES considered the site was too long for it to be his responsibility. Both the ES and the PICOP had seen the whole length of the possession during the night and felt sure it was safe to hand the tracks back to traffic. They believed the rail was still lying in the cess of the Down Line just 90 metres away from the access point! The “person in charge” responsibility was allocated to the PICOP by the planner, but the PICOP had no knowledge of this, and due to the delays had not read about it in his safe work pack.
2,382 tonnes at “notch 8”
Stainforth Level AHB (Automatic Half Barrier) Crossing was the scene of an incident on 11 January this year on a dark winter's night. RAIB has recently released its report 08/2018. DB Cargo’s freight train with a Class 66 was hauling biomass wagons, gross weight 2,382 tonnes, length 494 metres. Its driver, on his first nightshift turn, took a break at Immingham where he slept for an hour before taking back control of his loaded train destined for Drax Power Station at 4:12 am. At 5:38 am he brought his train to a stand at a red signal, starting away again when it cleared. Due to the rising gradient power was progressively increased to “notch 8” - the maximum. At 350 metres before the crossing, the train had reached 29 mph but then some 181 metres beyond the crossing the Drivers Safety Device (DSD) cut and brought the train to a stand. Its rear wagon was still partially blocking the crossing carriageway. The driver was not aware of passing over the crossing but assumed that his train would continue to be protected by the half barriers if it had not cleared it.
RAILSTAFF.UK | @RAIL_STAFF | FACEBOOK.COM/RAILSTAFF
Train stationary for less than two minutes!
A southbound car saw and was able to drive round the end of the train despite the raised barriers being unlit. However, a northbound car driver seeing the barriers were not activated approached the crossing at between 40 and 50 mph. On seeing the wagon she attempted to swerve and avoid a collision, but the passenger side of the car struck the wagon. She got out of her car and just one minute and 52 seconds after coming to a halt the train pulled away! She escaped without significant injury. The crossing equipment control system was an original Mark I with circuit controls that dated back to 1974 which had not been modified to prevent the barriers re-opening to road traffic whilst the crossing was still occupied by a train. The RAIB report says that Network Rail’s risk assessment process did not address the risk of the original design remaining in service without safety upgrading being undertaken.
Welsh Highland Railway derailment
Around 12:15 pm on 10 June, steam locomotive “Garrat” was hauling nine coaches carrying 74 people and seven staff when it derailed. It happened near Clogwyn y Gwin footpath crossing ¾ mile north of Rhyd Ddu station. The train was travelling at around its maximum permitted speed of 10 mph when
its leading wheelset derailed on a right-hand bend. The driver immediately applied the brakes, and the train stopped after around 30 metres. Due to the remote location there followed a two-hour delay before the coaches were recovered by a second locomotive. A failed suspension component was the cause of the derailment, according to the RAIB. This resulted in the total unloading of the left-hand leading wheel. The hook that forms the end of the suspension equalising beam (which is connected to the leaf springs by spring hangers) had fractured. The report says that a crack could well have been growing for a considerable time (starting maybe as long ago as the last locomotive overhaul back in 2015) before the component broke. The RAIB also adds that steep embankments where this railway operates mean that “a similar derailment could lead to a significantly more serious outcome”.
A level crossing near miss despite the signaller giving permission to cross
The RAIB has decided to publish “in the next few weeks” a Safety Digest following a reported near miss at Plainmoor User Worked Crossing. It happened on 7 July at 9:47 am with a York to Scarborough train. The car driver involved had telephoned the signaller and obtained his permission to cross. The Office of Rail and Road Monitors published recently about Network Rail’s safety performances contain encouraging statistics, but also many reservations. The ability of individuals to make mistakes and fail to communicate comprehensively when planning and doing things seems endless. The challenge for the coming delegation to route management will be to improve communication and hence the motivation to always do the job in the right way, acknowledging as always that the person actually doing the work often knows the best and safest way of getting the job done! For me nothing beats face-to-face verbal communication in establishing a mutual understanding. Finally my congratulations to Ian Prosser on being awarded the CBE. Don’t forget to book your place at this year’s Safety Summit where you will be able to hear him speak, meet him and maybe even bend his ear! Photos and diagrams courtesy of RAIB / Crown Copyright
24
HEALTH+SAFETY
RAILSTAFF AUGUST 2018
THE ORR HAS URGED THE INDUSTRY TO DO MORE TO SUPPORT ITS WORKFORCE TO MEET THE CHALLENGES THE RAILWAY IS FACING
T
he ORR’s director of railway safety has said he fears there could be a disconnect between frontline staff and management if the industry doesn’t do more to support its employees. Announcing the publication of its annual health and safety performance report, the ORR said worker engagement was key to ensuring that safety continues to improve on Britain’s rail network. The ORR’s director of railway safety and chief inspector of railways, Ian Prosser, said while there had been continuous improvement with asset management and the overall level of train accident risk on the mainline railway, the report also highlights plenty of focus areas for the next control period.
TRESPASS One of the worrying statistics to come out of the report was that mainline public harm has risen to its highest level since 2012-13, with 44 fatalities recorded during 2017-18 - of those 36 were from trespass incidents. The industry launched its ‘You vs. Train’ safety campaign in July to emphasise to children and young people - particularly young men - just how dangerous railway environments can be. In the last 12 months, seven young people under the age of 18 have died on the railway and another 48 have been left with life-changing injuries. The campaign uses the real-life story of Tom Hubbard who suffered horrific injuries when he was electrocuted by the overhead line in 2014. The report references two trespass incidents at freight depots involving children, including a fatality at Daventry International Rail Freight Depot in June 2017. Ian said: “It’s an area I think we can do more in, and we’ll also not only have the benefit of actually saving lives, we’ll also have a performance benefit as well.”
RAILSTAFF.UK | @RAIL_STAFF | FACEBOOK.COM/RAILSTAFF
RAILSTAFF AUGUST 2018
HEALTH+SAFETY
25
SHOW OF
SUPPORT POTENTIAL DISCONNECT
Speaking to RailStaff, Ian said one of the key messages he wanted to get across to the industry was of its responsibility to support its staff. “I think we’re in danger of potentially a disconnect occurring between the front line and management,” said Ian. “And I think the industry needs to work very hard to make sure that we communicate, and support our frontline staff.” While the report highlighted that the figures show an improving picture for workforce safety, it also acknowledged the high number of near misses that are still being reported. Ian believes that an industry-wide drive to improve health and wellbeing, with a particular focus on fatigue and mental health, could be one way to better engage with staff. “We’ve actually got to show people we care,” said Ian, who believes that it is also an area where the industry can make the biggest gains.
While the report notes continuous improvement in areas such as handarm vibration (HAVs), mental health, musculoskeletal injuries and respiratory conditions, it said improvement was needed in the management of risks related to fitness, for example diabetes and eyesight. The ORR ran its own campaign in 2017 to highlight the life-changing impact HAVs and crystalline silica exposure can have on health. The ORR also said there was increasing concern about diesel engine exhaust emissions (DEEE) and that it was working with dutyholders to look at ways to improve air quality in enclosed environments. One train operator is trialling an automatic shutdown system on idling trains while nitrogen oxide sensors, which automatically start the ventilation system when they detect high levels of DEEE, are also being trialled at a station. “I’ve been thinking about this through the whole driver controlled operation debate,
Stills from the 'You vs. Train' campaign.
FACEBOOK.COM/RAILSTAFF | @RAIL_STAFF | RAILSTAFF.UK
26
HEALTH+SAFETY
RAILSTAFF AUGUST 2018
MAINLINE PUBLIC HARM AT HIGHEST LEVEL SINCE 2012-13, WITH 44 FATALITIES IN 2017-18.
TWO WORKFORCE FATALITIES DURING 2017-18.
NUMBER OF POTENTIAL HIGH RISK TRAIN ACCIDENTS (PHRTAS) AT SECOND LOWEST LEVEL IN 10 YEARS.
which I’ve been heavily involved in. I’ve been looking at it in terms of how do we make some of the next step changes in workforce safety, particularly on the mainline railway, and getting the industry to really get to where it needs to get to in terms of occupational health, both mental and physical.” The publication of the report comes at a time when the network is performing below par for many passengers. Ian said he was concerned that the pressure being put on what is still in many ways a Victorian railway network could result in safety performance deteriorating in some areas. “At times we need to say no because we’re putting too much pressure on the system, and the railway was not built for the frequencies that we’re now trying to put through it.” He added: “The whole area of the decline in performance has added to the pressures, so we’ve got to turn that performance around as well because otherwise we’ll start to see it impact on safety.”
LEVEL CROSSINGS ORR reported a “reducing trend” with risk at level crossings during 2017-18. Since the start of CP5, Network Rail has closed more than 300 level crossings - a large number of these closures were funded through the Risk Reduction Fund. Despite the risks that level crossings pose, particularly user-worked crossings, Ian said that simply closing them can be a challenging process. “Network Rail and ourselves find it increasingly more difficult to close crossings,” said Ian. “A lot of people see them as a valuable asset and they’ve been there for a very long time, so you start changing behaviours which will not necessarily happen overnight.” The ORR said it will need to maintain pressure on the devolved routes to make sure investment is being made in the right areas, prioritising the highest risk crossings to meet the legal baseline of introducing solutions that are ‘reasonably practicable’. Asked if he felt devolution presented a threat or an opportunity for safety, Ian said: “I think it’s both.” Drawing comparisons with the way Railtrack was structured, he added: “There’s opportunities if you get it right to really accelerate the improvements. There’s risk if you get it wrong that one or two routes go off the rails and that’s what we will be watching because the maturity in some of the routes is not as strong as it needs to be.”
KNOCK BACKS The Sandilands Junction tram crash in 2016 “cast a shadow over tram safety performance” but, according to the report, it has the potential to be a “catalyst for positive change” in the sector. Many of the recommendations that were made following the incident have now been implemented, including new signage, fatigue monitoring technology and progress is being made towards the creation of a new standards body to oversee tram safety.
RAILSTAFF.UK | @RAIL_STAFF | FACEBOOK.COM/RAILSTAFF
LEVEL CROSSING RISK AT LOWEST LEVEL EVER.
13 IMPROVEMENT NOTICES ISSUED.
There were also two workforce fatalities during 2017-18. While one of these was the result of natural causes, a member of train maintenance staff was killed at Old Oak Common depot when they were struck by a traction motor which fell off a bogie while it was being removed. “You have to be patient. But you have to be persistent,” said Ian, giving his thoughts on how the industry must remain motivated to strive for improvement. “My team is excellent, they know what the goal is, the vision is, and it’s about just striving, influencing the leaders in the industry, which I think we do very effectively. “You always get knock backs. Sandilands was a knock back for us. We have to get up and learn from it, make things happen, use it to make sure it doesn’t happen again.” The ORR served 13 improvement notices between 2017-18 - two less than the previous year. Just over half of the improvement notices issued were served to Network Rail. There were also two prosecutions carried out during the year. “I think enforcement is a very important tool,” said Ian. “I’ve always thought that. A lot of the enforcement has driven these
TWO PROSECUTIONS COMPLETED.
improvements, so when we need to we will. We will prosecute and use improvement notices.”
CHANGE JUST HAPPENS Network Rail’s current chief executive, Mark Carne, will step down this month, but Ian is sure his successor, Andrew Haines, will continue to focus on safety and continuous improvement. “I’ve been in this job for 10 years,” said Ian. “I’ve had seven secretaries of state; this will be the fourth chief executive of Network Rail, fourth chairman of Network Rail. Change just happens.” The overall direction of change is positive, said Ian. The report was complimentary about London Underground’s safety record over the past year and suggested Network Rail was making good progress in a number of areas where it has struggled in the past, including electrical safety and track management. Ian said: “I think the industry has moved a long way in the 10 years I’ve been in this job. I’m proud of what the industry’s done but also proud of what my team’s done. I think we’ve been a very important factor in making the changes that have happened.”
1 NOVEMBER 2018 – ADDLESHAW GODDARD, LONDON
CALL
01530 816 444
We’re used to hearing phrases like “work smart, work safe”. They’re a reminder that safety is never off the agenda.
Book your tickets now at www.railsummits.com
28
HEALTH+SAFETY
RAILSTAFF AUGUST 2018
ON YOUR
BIKE WHY DITCH THE STEERING WHEEL FOR THE SADDLE? STEWART THORPE UNCOVERS SOME CYCLE TO WORK SCHEME SUCCESS STORIES ON THE EVE OF ITS 20TH BIRTHDAY
D
oubts about his fitness discouraged Martin Ward from ever attempting the long cycle to work. That was until a major fault to his car forced it out of action and forced him into the saddle. Martin, who is the head of workforce strategy at East Midlands Trains, didn’t think he had the stamina to tackle the 20-mile round trip from his home to the company’s
RAILSTAFF.UK | @RAIL_STAFF | FACEBOOK.COM/RAILSTAFF
© iStockphoto.com
headquarters on the outskirts of Derby’s city centre. Now he wouldn’t think twice about it. Martin’s passion for cycling has since gone into high gear. Last year, he competed in the RailSport Games’ sportive and recently he took in the sights and sounds of India as part of a 450km Railway Children fundraiser. With at least one major annual cycle challenge, Martin clocks up hundreds of miles each year, an endeavour that is made easier by picking up new bikes and equipment through the government’s Cycle to Work initiative.
HOW IT WORKS First launched in 1999 to promote healthier journeys, the scheme allows employers to buy and then loan cycles and cycle safety equipment to their staff as a tax-free benefit up to the value of £1,000. Employees then pay this back over a number of months. Significantly, payments are taken from salaries before any tax is deducted, meaning tax and National Insurance contributions are reduced each month.
OVERWEIGHT AND DETERMINED TO CHANGE Thousands of rail industry workers takeup the scheme every year and each have their own motivations. Martin has praised the scheme for being a “cash flow-efficient” method for buying new bikes but for signaller Keiron Curtis, 67, it was part of a lifestyle change to improve his health. “Back in 2004, I was playing five-a-side football with some work colleagues, got knocked over, and struggled to get back up off the floor,” said Keiron, who works in the Vale of Neath, Wales. “At over 17 stone, I was way overweight and decided there and then to do something about it. My employer, Network Rail, was promoting Cycle to Work, so I thought I would give riding a bike a go.” Keiron (pictured left) now cycles the 20-mile commute from Glynneath to the Port Talbot signal box three or four times a week. He said the scheme has turned his life around. Not only has it helped him to become healthier but he feels less stressed.
RAILSTAFF AUGUST 2018
HEALTH+SAFETY
29
SHEDS, SHOWERS AND SUPERHIGHWAYS The appeal of dedicated cycle infrastructure was the factor that motivated Eurostar programme manager Nicolas Madier to join the scheme. More and more money is being invested in improving cycle infrastructure, to encourage integrated cycle-rail travel. This isn’t limited to lock-ups at stations either, it includes changing, shower and storage facilities and sophisticated bike shelters. For example, East Midlands Trains recently announced that electric bikes are now available to hire from Derby station. Nicolas, who joined the scheme in 2013, said: “I had just moved into a new apartment on Cable Street in East London. Under my window I could see the Cycle Superhighway 3, which triggered me to join the scheme. “It is now quicker for me to cycle to work than taking the Tube. “Over the last five years, with the new superhighways and infrastructure that Transport for London has put in place, the take-up has been exponential. In morning peak hours you can even have mini cycle traffic jams forming at traffic lights.” Nicolas has cycled around 6,500km - the equivalent of 8 journeys from London to Paris and back - since buying his bike. “At least when you sweat it’s from exercise, rather than boiling in a crowded Tube,” he added.
© iStockphoto.com
A REWARDING JOB Reward specialist James Duncan oversees a number of employee benefits at Network Rail, including the Cycle to Work scheme. Since it switched to a new supplier in 2012 the average uptake has been 3.2 per cent of the workforce each year - around 1,200 people. James said: “One thing we’ve struggled with in the past is reaching our core workforce. “In this year’s window, we’ve had a higher take-up. We’ve not had a full year’s stats yet, but we’re at over 60 per cent of our usual year take-up, just in one window alone. That’s because we’ve been putting out posters and reaching out to more of our routes to get more to the track side, so that’s driven quite a big increase in take-up. “There is obviously a higher take-up in offices, and that’s usually because they have higher population densities and are easier to promote the benefit to.” But it’s not just employees that benefit. “We also save on National Insurance contributions,” he adds, estimating savings of up to £120,000 a year. “We also get a healthier and more engaged workforce – and once they’re on the Cycle to Work scheme
they tend to stay with the company longer, so that helps with retaining employees – but it also helps by freeing up car parking spaces.” James’ team is currently promoting adaptable bikes under the scheme which aren’t subject to the same £1,000 limit, such as hand cycles, tricycles and stepper bikes. In the future, he believes the limit will need to be increased to cater for a growing trend for electric bikes.
AN IMMERSIVE EXPERIENCE Returning to Martin Ward, although he has benefited financially and seen his fitness improve through regularly cycling, it’s something else that he has found most rewarding. He said: “There’s an Ernest Hemingway quote that’s something like ‘It’s by riding a bike that you learn the contours of a country best, since you have to sweat up the hills and coast down them.’ “When you go on holiday and you’re in a car or a coach, you’re very removed from the experience, but by cycling you’re using all five senses because you can hear birds in the trees and smell flowers. It’s incredible.” FACEBOOK.COM/RAILSTAFF | @RAIL_STAFF | RAILSTAFF.UK
30
INTERVIEWS
RAILSTAFF AUGUST 2018
FIGHTING SPI W
hen James Hornsby finally managed to throw his French opponent to win the gold medal at this year’s Veteran European Judo Championships, the 40 year old held out his arms and screamed in celebration. Back at ESG Rail’s offices in Derby, colleagues stayed late to watch their projects director step onto the mat in Glasgow to try and record a memorable victory. “It was brilliant. You can’t describe the feeling,” said James, who returned to the office to find a Union Jack draped over his desk. James started Judo when he was six years old, joining a club in his hometown of Scunthorpe. He was later part of Sheffield University Judo Club, where he won the British Universities and Colleges Sport (BUCS) Judo competition, before he moved to Nottingham and joined Ryecroft Judo Club. “I walked through the doors at Ryecroft. They put me out front and basically lined everybody up to fight me,” said James, who is a third dan black belt. “That made me know it was the right club.”
APPETITE FOR COMPETITION James began competing at the age of 12 and won the British Under-21 competition when he was 20. Although he’s never been part of the senior British squad, he has been ranked within the top 10 fighters in the country. Although passionate about the sport, James couldn’t see a viable career in Judo and decided instead to study electrical and electronic engineering at university. He’s gone on to carve out a successful career in engineering and now sits on the executive board at ESG Rail. Throughout all this time, James has continued to train and, more than 30 years since he first set foot on the mat, his appetite for competition is as strong as ever. “Last year, we decided to enter the British Masters, so I fell into the 40 to 45-year-old category. I went and did the British Masters and won that.” RAILSTAFF.UK | @RAIL_STAFF | FACEBOOK.COM/RAILSTAFF
JAMES HORNSBY TALKS ABOUT WINNING GOLD AT JUDO’S EUROPEAN CHAMPIONSHIPS AND HOW HE BRINGS THESE SKILLS BACK TO THE OFFICE ROAD TO EUROPE
Following success in the British Masters competition, James and his training partner, Nick Hawke, set their sights on the European championships. His preparations included losing 14kg (more than two stone) to get in under his preferred 81kg weight category. “Since the start of this year, we’ve pretty much been on a diet and we’ve been travelling around the Midlands to all sorts of different Judo clubs,” said James. One of the stops on their tour was the British Judo Centre of Excellence in Walsall. “As you can imagine, the standard there is pretty high,” said James. “That pretty much got me in good shape, got the practices we needed to do, got the experience of different fighters, different bodies, different techniques, things like that.“ James arrived at the Emirates Arena in © EJU/Carlos Ferreira
© EJU/Carlos Ferreira
RAILSTAFF AUGUST 2018
INTERVIEWS
31
IRIT Glasgow with his coach and training partner on 15 June ready for his first fight. “It is quite a nervous environment,” said James. “We kind of say that you can lose a fight before you even go on the mat just in your own head.” He added: “My coach was there with me all day. He was brilliant, he was absolutely brilliant. He made sure I was warm, he made sure I was focussed. He made sure I was eating and drinking the right things. He encouraged me.”
DIG IN James faced an opponent from the Czech Republic in the first round, which he won with ippon the highest score in Judo. Next up
was a Norwegian fighter followed by a Hungarian competitor in the third round. James was then pushed all the way to golden score - a period of extra time where the first score wins the bout - in the semi-final by an Italian fighter. “It really starts to be who can dig in the most, who actually has got that little bit of extra to take the score,” said James, who eventually gained the advantage to win a place in the final and guarantee himself a medal. A long three-hour wait followed as James tried to remain focussed to keep his winning run going. “That was one of the toughest bits,” said James. “My coach was saying it’s almost once in a lifetime; when are you going to be here again. You’re not going to get another chance at this. You need to go out and beat this guy.” A talented French fighter
awaited James in the final. Judo is practically a national sport in France, with eight French competitors in James’ group alone. © Mike Varey/ElitePix
FACEBOOK.COM/RAILSTAFF | @RAIL_STAFF | RAILSTAFF.UK
32
INTERVIEWS
RAILSTAFF AUGUST 2018
“I THINK WHEN YOU DO A SPORT FOR A LONG TIME IT SHAPES YOU.” James said: “I knew I was going in against a really good fighter and it turned out he was.” Both men had similar styles and the French fighter started strongly before James swapped his grip, changed his approach and was able to find a winning throw during golden score. James said: “If you’d asked me at the beginning of the day, any medal would’ve been fantastic, so you’ve just got to go with an open mind and not have an expectation on yourself. Just go and fight and see where you end up.”
GREAT SUPPORT James was being urged on by his colleagues at ESG Rail, who found a novel way to encourage him to reach his required weight. “Everyone’s been great supporting me here. It’s been brilliant,” said James. “We had a chart on the wall with my weight. They made me weigh in every Friday.” James said the reaction on the day of the fight was unbelievable. “Everybody was asking for the link to the live feed, looking what the order of the fights were and when I was on and, pretty much, I think for most of Friday I stopped the office. “Everybody crowded round a computer screen and watched © EJU/Carlos Ferreira
RAILSTAFF.UK | @RAIL_STAFF | FACEBOOK.COM/RAILSTAFF
me fighting. That shows the kind of closeness we have as a business really. We do social events, we pull together as a business at the right time and everybody’s behind everybody else doing well and I think that’s a real asset of a business.” James also talked about how he thinks Judo has benefitted him personally and professionally by teaching respect and control. “You need to be measured and I do take that into work,” said James. He’d urge anyone to give it a go. “I’ve had the bug for a long time. I think when you do a sport for a long time it shapes you.” He added: “It’s really good because when I go to Judo whatever you’re dealing with in the day, in the office, at home, whatever - you can’t think of anything else, so for pretty much an hour and a half twice a week, I’m on the Judo mat and that’s all I can think about because if you think about something else somebody’s going to throw you and it hurts.” The next step for James could be the Veterans World Championships in Cancun, Mexico, in October. The competition is likely to be high, with former world championship and Olympic medallists taking part. James has said he’d like to take part in the British championship again this year, but he has considered hanging up his black belt for good. “The only thing is do I retire from competing with that. It’s not a bad one to retire on is it.”
Get y
our
head … t i und
aro
DR
E VE
NT
INK
BRINGING BUYERS TO THE SUPPLY CHAIN
22 NOV
The Rail Procurement Roadshow aims to bring the supply chain together with its buyers to improve the way the industry does business.
BIRD & BIRD LONDON
LEARN INVALUABLE SKILLS Designed to enhance your knowledge of the procurement process and ultimately help you to not only tender for more business but win it!
A
CALL 01530 816 444 TO BOOK TICKETS EVENT
WWW.RAILROADSHOW.COM
FO
SR
LLO
WE
ECE
DB YA
PTI
ON
34
EVENTS
RAILSTAFF AUGUST 2018
RAILSTAFF AWARDS 29TH NOVEMBER, NEC, BIRMINGHAM
EVENTS
AUGUST 2018
SEPTEMBER 2018
OCTOBER 2018
YRP LONDON AND SOUTH EAST: MONTHLY SOCIAL
CRANE SAFETY 2018
INTERNATIONAL CONFERENCE ON VEHICLE AERODYNAMICS 2018
1st August London
www.youngrailwayprofessionals.org
RAILSPORT ANGLING 15th August Makins Fishery, Wolvey www.railsport.uk
IRO: SOUTH EAST SUMMER SOCIAL 16th August London
www.railwayoperators.co.uk
SEPTEMBER 2018
RAILSPORT
7th-9th September Loughborough
12th September London
www.imeche.org/events
INNOTRANS
18th-21st September Berlin, Germany www.innotrans.de/en
ALARP 2018: RISK MANAGEMENT FOR ENGINEERING 18th September Birmingham
www.imeche.org/events
CROSSRAIL 2
27th September Westminster www.rcea.org.uk
www.railsport.uk
OCTOBER 2018
CROYDON & BRIGHTON SECTION MEETING VICTORIA STATION INTERCHANGE UPGRADE
UNIPART, IMECHE
11th September Croydon
TBC October TBC
www.imeche.org/events
www.permanentwayinstitution.com
GUIDE TO UPCOMING EVENTS IN THE RAIL INDUSTRY THE NEXT FEW MONTHS, AT A GLANCE
RAILSTAFF.UK | @RAIL_STAFF | FACEBOOK.COM/RAILSTAFF
16th - 17th October Birmingham www.rcea.org.uk
RFEM ANNUAL CONFERENCE 18th October Pride Park Stadium, Derby
www.midlandsrail.co.uk/events/
NOVEMBER 2018 RAIL SAFETY SUMMIT
1st November Addleshaw Goddard, London www.railsummits.com
PROCUREMENT SUMMIT & DRINKS RECEPTION 22nd November Bird & Bird, London www.railsummits.com
RAILSTAFF AWARDS 29th November The NEC, Birmingham www.railstaffawards.com
YOUNG ENGINEERS RAILWAY SEMINAR - IMECHE November TBC
www.imeche.org/events
Staff Awards
So much more than just a special evening… Our award sponsors are part of something truly unique. They are investing in the railway’s people, now and for the future. You too can be part of something wonderful – call us now on 01530 816 456 or email events@rail-media.com to find out more.
The RailStaff Awards is the only national awards ceremony to reward the people working in rail.
www.railstaffawards.com
The NEC, Birmingham // Thursday // 29th November 2018
TheRailStaffAwards
rail-media
@railstaffawards
36
RAILSTAFF AWARDS
magic RAILSTAFF AUGUST 2018
A touch of
T
he NEC isn’t the obvious place for the forces of magic and sorcery to place their portal into the mortal realm, but visitors to the RailStaff Awards this year will have the opportunity to peer through this gateway and enjoy an other-worldly experience. Passengers may not feel that their daily commute could be the muse for a celebrated literary work, but the romance of the railway has inspired creative minds since the dawn of steam and has been the setting for numerous tales of mystery and wonder. This year, the RailStaff Awards has an Enchanted theme, and we’ll be spinning our own bewitching tale of dedication and diligence overcoming adversity.
HEROES The best fairytales need a fearless hero to banish the forces of evil and return peace to a sovereign kingdom. We’ll be lucky enough to have 20. The search for our 2018 heroes is still underway and there is still time to nominate someone you work with. The awards is open to everyone in the industry and recognises the achievements of both the most experienced professionals and those at the very start of their careers. Each of the winners will subsequently feature in RailStaff and their story shared outside of the industry to demonstrate the incredible work that railway staff are undertaking every single day.
RAILSTAFFAWARDS.COM | @RAILSTAFFAWARDS | FACEBOOK.COM/THERAILSTAFFAWARDS
TIME TO NOMINATE The evening itself will follow a similar format to previous years. The awards will follow a programme of live entertainment and a three-course meal provided by multi-award-winning caterer Amadeus. More than 300 nominations have been submitted so far. Those that meet our entry criteria will go through to a public vote and an expert panel of senior industry figures will choose the winners from a focused shortlist. The judges will base their decision on a broad range of criteria, including bravery, approachability, dedication, initiative and professionalism. Tom O’Connor, managing director of Rail Media, said: “While the real stars of the show have always been our industry colleagues, we really want the event to be something that none of our guests will ever forget. “There are still a couple of months left to nominate someone, whether it’s a member of a team you manage or an overlooked colleague who has never received the recognition they deserve. "Go on the website, fill in the nomination form and give someone the chance to be celebrated by their peers. It’s been a challenging year for the railway community; let’s give everyone something to feel positive about."
RAILSTAFF AUGUST 2018
RAILSTAFF AWARDS
37
Enchanted WH ER E P EOP L E'S D R E A M S BE C O M E R E A LI T Y. . .
NOM IN A T E S O M EO N E TO D AY J U ST V I S I T WWW.R A I LST A FFA W A R DS .C O M
THURSDAY 29 NOVEMBER 2018
THE NEC BIRMINGHAM - A WA R D SPON SOR S -
FACEBOOK.COM/THERAILSTAFFAWARDS | @RAILSTAFFAWARDS | RAILSTAFFAWARDS.COM
38
RAILSTAFF AWARDS
RAILSTAFF AUGUST 2018
INVESTING FOR THE
FUTURE
T
he transition from one control period to another can be challenging, but the promise of investment in CP6 gives companies reason to be optimistic. Total Rail Solutions (TRS) is a business which is positive about the future. Over the last 12 months, TRS has invested heavily in plant and operational systems. Earlier this year, it bought its 20th Doosan excavator and introduced a new in-house transport fleet and online customer ordering systems. “Having worked on one of the largest electrification programmes - from London to Cardiff, we‘re now looking to CP6 and know we have the flexibility in our team, fleet and systems to meet our customers’ requirements, whatever they may be,” said Paul Bateman, chief operating officer, TRS. With the Transpennine Route Upgrade, South Wales Metro and HS2 headlining the enhancement profile for CP6, TRS is thinking strategically. The company is opening a new depot in Newport, giving it an established base in South Wales, and it is looking to expand in other areas too.
RAILSTAFFAWARDS.COM | @RAILSTAFFAWARDS | FACEBOOK.COM/THERAILSTAFFAWARDS
GREAT PARTNERS
For the past few years, TRS has been supporting teams along the Great Western route to electrify the railway between London Paddington station and Cardiff. For the second year in a row, TRS is sponsoring the Rail Team of the Year category at the RailStaff Awards. “Every day the TRS team works hard to keep the rail network moving and to help upgrade it for the future,” said Paul. “But we’re no exception. We work with many great partners and see them demonstrating excellence and commitment to every project they undertake. Often the work of individual teams gets overlooked and judged based on the success of much larger projects/schemes. We think it’s important to stop and celebrate the unsung heroes.” He added: “At TRS we understand the value of teamwork and collaboration – we couldn’t work on rail infrastructure projects without them. But whether it’s on track,
RAILSTAFF AUGUST 2018
in the stations, or on the trains, there are always significant challenges to overcome and teamwork helps find the best solutions every time.”
AN ENVIRONMENT TO THRIVE IN BTP’s Disaster Victim Identification (DVI) team was named the Rail Team of the Year in 2017. It was a well-deserved win for a team that had the unenviable task of identifying the remains of those killed in the Croydon tram crash, Grenfell Tower and the Manchester Arena and London Bridge terrorist attacks. Paul believes it is important to celebrate hard-working staff now more than ever, at a time when the railway is coming in for so
much public and media scrutiny. He said: “Time after time people focus on the negatives. Recognising staff achievements is critical to securing your workforce and providing a working environment that people thrive within.” Rail Media events director Jolene Price said: “We’re thrilled to welcome TRS back for 2018. Like us, they want to give rail industry staff a boost after what has been a challenging year. Frontline staff often take the brunt of the criticism for failings that are completely out of their control, and we need to support them where we can.” Nominations are open for this year’s event. Visit www. railstaffawards.com and click ‘Nominate Now’.
RAILSTAFF AWARDS
39
ON-TRACK PLANT | POS SERVICES | SUB-CONTRACTING LABOUR SOLUTIONS | PROJECT MANAGEMENT
Ready for action whatever the challenge With over 80 RRVs, a highly experienced team and a superior safety record, we’re ready to support your next project - whether civils, electrification, infrastructure or permanent way. T 01962 711642
E info@totalrailsolutions.co.uk W totalrailsolutions.co.uk
FACEBOOK.COM/THERAILSTAFFAWARDS | @RAILSTAFFAWARDS | RAILSTAFFAWARDS.COM
40
RAILSTAFF AWARDS
RAILSTAFF AUGUST 2018
PEOPLE OUR NUMBER ONE PRIORITY
A
business is only as strong as its people. “It’s an old cliche but I fully believe in it,” said Steve McLaren, managing director UK and Ireland for Fenix Rail Systems, sponsors of the Train Driver of the Year category this year. “You have to look after your staff,” said Steve. “I fully believe that. Variation of work, training, actually helping people improve themselves.”
INVEST IN SKILLS
That message is never more applicable than at the end of a control period, where many businesses are looking at how they can invest in their organisations, and their staff, to ensure they are best placed when new programmes of work go live. Fenix, which specialises in the design, installation and testing of signalling systems, is looking at how it can forge new partnerships with other small and medium-sized enterprises (SMEs) to bid for upcoming multidiscipline design frameworks. The business is also pursuing previously untapped markets with its depot control system solution. But Fenix, like many other businesses in the sector, knows it needs to play its part in an industry-wide skills upgrade to deliver the level of investment that is planned for CP6. Steve, who joined the business earlier this year, said he had completed a company-wide review of its staff to identify professional development opportunities. As a result, two young signalling engineers have been enrolled on university degrees to hone their skills. Steve said: “When there was a lot of workload in the first three years of CP5 for signalling there was a very large skills shortage to deliver the work and, as we approach CP6, that skills shortage is potentially going to be bigger if we don’t do something.” He added: “We need to fast-track the people who are already in the industry to move to the next level, so we need to retain them and obviously bring in more apprentices and trainees by working with the client and with universities.” Although the industry is facing a massive skills shortfall, Steve believes that by working in a more coordinated way, rail businesses can make the necessary investment. “We’ve got to be positive and look at it in a different way.”
VASTLY EXPERIENCED Northern’s Colin Newton was bemused after winning last year’s Train Driver of the Year award. He had left his cab to attend to a passenger who had been taken ill on his train, checking they were ok and performing CPR. As far as Colin was concerned, he was just doing what he’s paid to do. “These people are vastly experienced,” said Steve, explaining why train drivers deserve recognition for the hours they spend at the footplate. “As we fit more new technology on trains - more in-cab new technology - the train drivers are going to become even more important from a signalling point of view because the signalling will be train controlled and a lot less trackside involvement.”
CELEBRATING SUCCESS 2018 has been a year of international expansion for Fenix, which has established bases in Bangkok and Sydney. Steve said he wants Fenix to be a company where people choose to come. Investing in skills and celebrating the best the industry has to offer is one way to achieve this. “Whatever job you do whether it’s the railway or any other sector, the staff are the number one priority and always will be to me,“ said Steve. “Obviously we need to address areas we need to improve… and doing things differently, collectively as an industry to improve, but we need to celebrate the successes more.” To nominate your Train Driver of the Year, visit www.railstaffawards.com/ nominate
RAILSTAFFAWARDS.COM | @RAILSTAFFAWARDS | FACEBOOK.COM/THERAILSTAFFAWARDS
RAILSTAFF AUGUST 2018
RAILSTAFF AWARDS
41
FACEBOOK.COM/THERAILSTAFFAWARDS | @RAILSTAFFAWARDS | RAILSTAFFAWARDS.COM
42
YOUNG RAIL PROFESSIONALS
RAILSTAFF AUGUST 2018
S L A N IO S S E F O R P YMOEEUTNTGHRE AEXILECUTIVE TEAM , DAVID WESTCOUGH SIONAL NATIONAL PROFES ENT MANAGER M P O L E V E D & G IN NETWORK
A
s the professional networking & development (PN&D) manager of the national executive of the Young Rail Professionals (YRP), my primary responsibility is to ensure the delivery of the YRP networking and development events programme. This includes regional events, such as socials, seminars and site visits, as well as national events, such as the Annual Awards Dinner & Dance and Technical Tour. In addition, I assist the regions with getting their development events CPD accredited, as well as with adhoc YRP business. My first involvement with the YRP was at the 2017 Annual Awards Dinner & Dance at the Troxy in London, where I was lucky enough to be drawn from a pool of graduates to attend with SNC-Lavalin. Having enjoyed the event so much, I enquired as to how I could get further involved with the YRP and, after organising an event for the East Midlands region, I was appointed as the regional PN&D manager. Following my tenure, I wanted to support the YRP at a national level which paved the path for my role in the organisation today. In addition, I sit on the East Midlands committee as vice chairman and support my successors with the delivery of networking and development events for the East Midlands region. Outside of my volunteering with the YRP, I am nearing the completion of my graduate scheme at SNC-Lavalin-Atkins’ rail consulting practice, following which I will join the rolling stock projects team in Derby. As part of the scheme, I am currently on secondment at Northern, looking into alternative energy traction systems and have previously been on secondment at Greater Anglia, supporting the New East Anglia Trains Programme. The highlight of my graduate scheme, however, was my participation in the IMechE Railway Challenge, where I was team leader of the winning SNC-Lavalin team in 2017. In my personal life, I am a keen swimmer, where my current goal is to swim 50m freestyle in under 30 seconds. Hence, before work you can often find me in the pool doing sprints, and I rarely turn up to work without my kit bag.
CATCHING UP WITH YRP SUMMER BBQS 2018 ACROSS THE REGIONS!
YRP East Midlands BBQ 2018 The YRP East Midlands (EM) region held its annual Summer BBQ on Friday, 22 June, on the rooftop terrace of Derby’s Pitcher & Piano. More than 30 young rail professionals, including both seasoned members and those taking part in their first YRP event, enjoyed the fantastic opportunity to network and share their experiences with one another. All attendees were in agreement that the event was a fun-packed evening with good food and great company, where many said they were already looking forward to next year’s event! YRP EM would like to thank everyone that organised and attended the event and look forward to welcoming everybody back to future events.
YRP West Midlands BBQ 2018
The YRP West Midlands (WM) region held its annual Summer BBQ on Wednesday, 4 July. As we had such a good time last year
RAILSTAFF.UK | @RAIL_STAFF | FACEBOOK.COM/RAILSTAFF
at The Woodman, we chose to host it there again – located in the middle of Birmingham’s East Side City Park and opposite where the new HS2 Curzon Street station will be located. It was a fantastic opportunity for seasoned and new members to network, with guests from various organisations including Arup, Atkins, Birmingham University, Network Rail and Siemens. Not only did everyone have great company but there was a wide selection of food and drink. All in all, it was a good evening, and we look forward to welcoming everyone back for more networking and development events.
YRP Western BBQ 2018
YRP Western Region hosted a fantastic Summer BBQ in Bristol on Friday, 13 July. Don’t worry the date didn’t scare off YRP members as it was extremely well attended with 49 Young Rail Professionals there for the evening. It was great to see so many new faces getting involved, sharing stories and experiences at the picturesque setting of Severn Shed. The venue provided food and drink for the event that kept the conversation flowing well into the evening, as we had attendance
from several organisations across the network, GWR, Network Rail, Burges Salmon and Siemens to name a few. Overall, it was a fantastic event that brought together people from all over the industry, and the Western Committee and its members look forward to seeing everyone at the next event.
YRP London BBQ 2018
On 26 July, YRP London and South East hosted its annual BBQ. On the hottest day of the year so far (good weather is one of the benefits of YRP membership), 72 people joined us for good food, great company, and informal networking. There were a lot of new faces as the Summer BBQ provides a fantastic introduction to all YRP has to offer. If you’re based in London or the South East, drop me a line on christos.mexias@ youngrailpro.com. The North West BBQ was held on Wednesday, 1 August, in Manchester and North East on Thursday, 9 August, in Leeds.
RAIL WEEK 2018 RAIL ENGINEERING: SHAPING THE FUTURE This year, Rail Week will be supporting the government’s 2018 Year of Engineering
campaign and aligning with the theme ‘Engineering - Shaping the Future’. Rail projects across the UK and around the world are shaping the future of the way people travel. Railways are a catalyst for social and economic growth. Rail provides a wide range of careers, from engineering, architecture and construction to operations, legal and design. More and more, railways are becoming modern, technologically advanced and highly sustainable. Rail Week invites all rail organisations and stakeholders across the rail industry to showcase big or small rail engineering projects and show the public how rail and engineering shapes the future of travel. Tell us how your rail project is shaping the future? Will your project create more job opportunities in the local area? Does it have innovation making the UK a world leader in technology? Or is your project cutting journey times, reducing cost and helping the environment? Submit your entries by 14 September 2018 here: www. railweek.com/rail-year-ofengineering/rail-engineeringshaping-the-future
RAILSTAFF AUGUST 2018
YOUNG RAIL PROFESSIONALS
43
You can inspire the next generation of rail
Be part of Rail Week this year!
railweek.com intorail #railweek intorail
FACEBOOK.COM/RAILSTAFF | @RAIL_STAFF | RAILSTAFF.UK
44
TRAINING
RAILSTAFF AUGUST 2018
AMTRAIN
TRAINING
PTS + DCCR RE-CERT 28/08/18 - 2 days
Hoo Junction, Kent, ME3 7TS
PTS INITIAL
28/08/18 - 3 days Fradley, Staffordshire, WS13 8RD
LEVEL CROSSING ATTENDANT
LEVEL CROSSING ATTENDANT
KNUCKLE BOOM CRANE 17/9/18 - 2 days
5/9/18 - 1 day
Fradley, Staffordshire, WS13 8RD
Fradley, Staffordshire, WS13 8RD
OLEC 1
TRACK HAND BACK 17/9/18 - 4 days
6/9/18 - 1 day
both Hoo Junction + Fradley
Fradley, Staffordshire, WS13 8RD
PTS + DCCR RE-CERT
INDUSTRY COMMON INDUCTION NR + LU
Hoo Junction, Kent, ME3 7TS
Fradley, Staffordshire, WS13 8RD
both Hoo Junction + Fradley
SAFE WORK LEADER 2 (WITHOUT TECH)
COSS INITIAL
LOOKOUT
Fradley, Staffordshire, WS13 8RD
Fradley, Staffordshire, WS13 8RD
LOOKOUT
PTS + DCCR RE-CERT
Hoo Junction, Kent, ME3 7TS
Hoo Junction, Kent, ME3 7TS
PTS + DCCR RE-CERT
COSS RE-CERT
Fradley, Staffordshire, WS13 8RD
Hoo Junction, Kent, ME3 7TS
MACHINE/CRANE CONTROLLER INITIAL
29/8/18 - 1 day
3/9/18 - 3 days
Fradley, Staffordshire, WS13 8RD
COSS RE-CERT 3/9/18 - 5 days
Fradley, Staffordshire, WS13 8RD
POINTS OPERATOR 4/9/18 - 1 day
Fradley, Staffordshire, WS13 8RD
T – 01283 792 633
10/9/18 - 2 days
10/9/18 - 7 days
21/9/18 - 1 day
14/9/18 - 1 day
24/9/18 - 2 days
17/9/18 - 2 days
24/9/18 - 5 days
24/9/18 - 9 days op trai NE en nin W at g c Ho en o J tre un cti on
E – info@amtrain.co.uk
SAFETY IS NO ACCIDENT
OUR TRAINING CENTRE
Friendly and helpful staff Central UK location Ample parking Experienced trainers (male/female)
20OFF %
Courses listed in this magazine Use code ‘Rail Media Sept’ when booking.
TRAINING AND ASSESSMENTS
Wide variety of training and assessments Delivered 7 days a week, day or night. Excellent standard of training High success rates Flexible courses Competitive prices
MEDICAL AND DRUG/ALCOHOL
Medicals delivered weekly Drug and alcohol screening available daily (8:30 – 15:30 mon-fri) On site and random drug and alcohol screening available For cause contracts
If you are an NSAR approved trainer and/or assessor and would like to join Amtrain please email sales@amtrain.co.uk RAILSTAFF.UK | @RAIL_STAFF | FACEBOOK.COM/RAILSTAFF
20/9/18 - 1 day
Fradley, Staffordshire, WS13 8RD
SAFE WORK LEADER 1 (WITHOUT TECH) 26/9/18 - 3 days
Hoo Junction, Kent, ME3 7TS
SSOWP INITIAL 1/10/18 - 4 days
Fradley, Staffordshire, WS13 8RD
TANDEM LIFT 4/10/18 - 2 days
Hoo Junction, Kent, ME3 7TS
POSSESSION SUPPORT 8/10/18 - 1 day
Hoo Junction, Kent, ME3 7TS
AVAILABLE TO HIRE TRACK HIRE + ROOM HIRE, AT BOTH LOCATIONS FRADLEY, STAFFORDSHIRE & HOO JUNCTION, KENT.
01283 792 633
GET RAIL MEDIA ‘APPY!
ALL THE LATEST RAIL NEWS AT YOUR FINGERTIPS The Rail Media App includes current and archived issues of Rail Engineer and RailStaff magazine. There’s no limit to the number of issues you can read. RAIL ENGINEER Rail Engineer is written by engineers, for engineers. Our writers visit factories, worksites, stations and depots all around the UK to bring you the best in the latest projects and developments in the rail industry.
RAILSTAFF RailStaff focuses on the people in the rail industry, their activities and challenges. It includes regular monthly features, articles on safety and training and all the latest projects and initiatives.
Download the app today – for iOS and Android.
46
CAREERS
RAILSTAFF AUGUST 2018
SPECIALIST RAIL RECRUITMENT A niche recruitment consultancy providing highly skilled, technical professionals. 01483 361 061
Civils Project Services Permanent Way
Signalling & Telecoms Mechanical & Electrical Electrification & Power
info@advance-trs.com
www.advance-trs.com
www.trsstaffing.com
Global Scale. Local Focus. – Rail and Infrastructure Vacancies Currently Available – Quantity Surveyors / Commercial Managers London / Birmingham / Bristol £40,000-£65,000 p/a + package
Project Delivery Manager – Station Enhancement Norfolk
£300 per day / £55,000 p/a
Senior OLE Engineer - HS2 Birmingham £425 per day - Inside IR35
Thousands and thousands of RAIL OPPORTUNITIES
Lead Geotechnical Engineer –HS2 Birmingham £425 per day - Inside IR35
Station Enhancement / Redevelopment background
Chartered Electrical Engineer
Contracts Manager –HS2
Unique Rail opportunity, based UK Wide £60,000-£69,000 p/a
Birmingham £325 per day - Inside IR35
Track Project Manager
Estimator – HS2
Client based position, based UK Wide £55,000-£69,000 p/a
Birmingham £400 per day - Inside IR35
TRS Staffing Solutions are international engineering recruitment specialists. We recruit for major national and international projects for leading national rail organisations, main contractors and consultancies.
Please email your CV to jonathan.miles@trsstaffing.com or if you’d prefer to discuss any roles call +44 (0)20 7419 5800 RAILSTAFF.UK | @RAIL_STAFF | FACEBOOK.COM/RAILSTAFF
www.railwaypeople.com
www.greateranglia.co.uk/careers www.greateranglia.co.uk/careers
Area Customer Service Manager Area Customer Service Manager (2 vacancies) (2 vacancies)
Location: Various Locations in West Anglia Location: Various Locations in West Anglia Salary: £Competitive Salary: £Competitive Job Reference: SYS-4088 Job Reference: SYS-4088 (Open to Internal and External applicants) (Open to Internal and External applicants)
Are you passionate about providing the very best service for customers in a fast-paced, dynamic environment? Are you passionate about providing the very best service for customers in a fast-paced, dynamic environment? As an experienced leader you are motivated by the prospect of influencing the customer experience of thousands of customers every day.motivated We need a manager can combine a “hands on” operational As an experienced leader you are bysenior the prospect ofwho influencing the customer experience of role with a strategic focus. thousands of customers every day. We need a senior manager who can combine a “hands on” operational role with a strategic focus. We are looking for an area Customer Service Manager to cover Harlow Town/Bishops Stortford/Stansted Airport and another to for cover Hale/Broxbourne. We are looking an Tottenham area Customer Service Manager to cover Harlow Town/Bishops Stortford/Stansted Airport and another to cover Tottenham Hale/Broxbourne.
Main Duties Main As the AreaDuties Customer Service Manager, you will be
What we are looking for What are forwith You will be anwe energetic and looking dynamic individual,
accountable for the Greater operation atbe a group of As the Area Customer ServiceAnglia Manager, you will stations to ensure that your team delivers a safe, punctual accountable for the Greater Anglia operation at a group of and customer-focused railway each day. Colleague stations to ensure that your team delivers a safe, punctual engagement will be key,railway and you have a natural flair for and customer-focused each day. Colleague making Greater Anglia a great place to work. engagement will be key, and you have a natural flair for
a positive to delivering cultural and business You will beapproach an energetic and dynamic individual, with change. Always proactive, with a knack of problem solving, a positive approach to delivering cultural and business you will have a proven track record of developing strategies change. Always proactive, with a knack of problem solving, to against a settrack of business Yourstrategies youdeliver will have a proven record objectives. of developing interpersonal and IT skills will be extremely strong, to deliver against a set of business objectives. Youras will your ability to buildand andITmaintain interpersonal skills will relationships. be extremely strong, as will your
making Greater Anglia a great place to work. Inspiring a team of managers, supervisors and colleagues you will develop and customer-focused Inspiring a team commercial of managers, supervisors and colleagues strategies within your region to achieve our business you will develop commercial and customer-focused objectives and obligations. strategies within your region to achieve our business objectives and obligations. Reporting to the Head of Customer Service, you will be passionate create a wide Reporting totothe Headcollaborative of Customerrelationships Service, you with will be range of stakeholders and trade unions and be a natural at passionate to create collaborative relationships with a wide infl uencing/negotiating with others. range of stakeholders and trade unions and be a natural at
ability to build and maintain relationships. It is essential that you have experience of working in a similar managerial within a customer services environment. It is essentialrole that you have experience of working in a similar Extensive experience of leading and coaching a team of managerial role within a customer services environment. over 50 individuals is also required. Extensive experience of leading and coaching a team of over 50 individuals is also required. It would be advantageous if your experience is held within a transport related and/or safety environment. It would be advantageous if yourcritical experience is held within a
influencing/negotiating with others. Within a period of operational and business change, your leadership will challenge the status quo whilst embedding Within a period of operational and business change, your a culture that upholds the very highest of standards of quality, leadership will challenge the status quo whilst embedding a compliance and assurance from the onset. culture that upholds the very highest of standards of quality,
transport related and/or safety critical environment. Although the role does not involve shifts, occasional weekend early morning/late work should be Although and the role does not involveevening shifts, occasional expected (potentially at late notice) in addition to an on-call weekend and early morning/late evening work should be commitment. Regular travel across the Greater Anglia region expected (potentially at late notice) in addition to an on-call is also to be expected. commitment. Regular travel across the Greater Anglia region
compliance and assurance from the onset.
is also to be expected.
The closing date for all completed applications is on 7th September 2018 Thefurther closinginformation date for allon completed applications is on 7th For this position, please contact theSeptember Resourcing2018 Team on 0330 1097804. For further information on this position, please contact the Resourcing Team on 0330 1097804.
T H E
R A I L S T A F F
A W A R D S
THURSDAY 29 NOVEMBER 2018
2 0 1 8
THE NEC BIRMINGHAM
Staff S taff Awards Awards
FOR A FULL LIST OF CATEGORIES PLEASE VISIT THE WEBSITE // NOMINATIONS CLOSE: 05 OCT 2018
TheRailStaffAwards
rail-media
@railstaffawards