Raona UK
GO TO SOCIAL Welcome to the Responsive Enterprise
Pablo Peris – Director Pablo.Peris@raona.com
ENTERPRISE SOCIAL
The Enterprise Social from different point of views
Marketing
Sales
Project Manager
HR
Community Manager
CEO
CEO
SECURITY
SOCIAL
BUSINESS VALUE
INFORMATION
DELIVERY
NOW
GOVERNANCE
The digital forces in the Enterprise
SECURITY
SOCIAL
BUSINESS VALUE
INFORMATION
DELIVERY
NOW
BUSINESS VALOR DE NEGOCIO VALUE
GOVERNANCE
CEO I want a united and aligned company A company without silos in our departments A more agile company that reacts quickly and in a responsive way I want to know at first-hand what is going on in my company I want to be closer to my employees
ENTERPRISE SOCIAL
MKT & Sales I want to get better results from my campaigns. I want to be closer to my workforce I need information from the sales points in real time I would like to involve my supplier in the creative process
I want to be aware of the quality content that is generated within my company
Sales & MKT
Project Manager I would like to resolve my questions quicker I would like to collaborate more efficiently with my team, regardless of time or location I want everyone to be aware of the deadlines and the projects status
Community Manager Our company’s knowledge base is a great asset and I would like to share it in our social networks, such as Twitter, LinkedIn, Facebook etc.
I want to work closer with the Information Champions of my company. I want to send relevant information to my colleagues based on their roles and their main concerns.
SECURITY
SOCIAL
BUSINESS VALUE
INFORMATION
DELIVERY
NOW
GOVERNANCE
Left side Classified Archived Formal One - Many
Governance Plan
Right side Tags Conversations Real Time Feedback Many - Many
Social
Right side
Elements
ORDER How is my information going to grow? Where should I store my documents? How should I classify my documents? What process should I start? When? Who has access? Is this searchable?
GOVERNANCE PLAN
Good Practices, Procedures, Hierarchies for Information
Workflows Task Classifications Metadata Procedures Transactions Databases Approved versions Deliverables Digital Signature Compliance ‌
Right side
Elements
SOCIAL What are we talking about? Who is participating? What is interesting to me? Are there new initiatives? Is there any value in the content generated? Is this helping my business?
SOCIAL PLAYBOOK
Conversations Tags Feedback Opinions Likes Share Trends Real Time Activity Timelines Notes Chats Engagement ‌
Define and prioritise the use case that really adds value to our business
WORKING ON A CONTRACT…
+ PERFORMANCE TEST
COMING SOON WITH OFFICE…
SECURITY
SOCIAL
BUSINESS VALUE
INFORMATION
DELIVERY
GOVERNANCE
NOW
NOW
PUSH NOTIFICATIONS
I WANT RELEVANT INFORMATION DELIVERED TO ME EXACTLY WHEN I NEED IT
CONTENT CURATION
BUT TOO MUCH INFORMATION IS ALSO A PROBLEM
CONTENT CURATION
WE NEED TO DEFINE RULES TO DISTRIBUTE CONTENT
RELEVANT THE RESPONSIBLE FOR EACH COMMUNITY LOOKS AFTER THE INFORMATION THAT IS INFORMATION DELIVERED TO ME.
MY TILES
I DECIDE WHAT APPEARS IN MY HOME PAGE
INTEGRATED WITH WORKFLOWS
WE INTERACT WITH THE INFORMATION IN THE SAME WAY THAT WE CONSUME IT
ANYTIME, ANYWHERE
THERE IS A THINNER LINE BETWEEN WORK TIME AND OUT OF OFFICE TIME
SECURITY
SOCIAL
BUSINESS VALUE
INFORMATION
DELIVERY
DELIVERY
NOW
GOVERNANCE
What is
User eXperience
Mechanism that provides to the users exactly what they need when they need it
The ability to convert the application into MY APPLICATION
VISUAL DESIGN
INTERACTION
PERSONALISATION
USABILITY Comprehend the application. You know where the information should be. You embrace the paradigm behind it. Present the information in a way that it is quickly understood and appealing at the same time
WEBPART SYNDROME
CONTENT IS KING, NO SPACE
Webparts
TIMELINE
Timeline
DYNAMIC INFORMATION, ALWAYS UP TO DATE
Jan Hernandez My Links
Polls
Lastest Docs
INFORMATION NOW
MULTI DEVICE
THE INFORMATION STILL NEEDS TO BE RELEVANT TO YOU
FILTERED INFORMATION
TIMELINE
TRENDS
SOCIAL
SECURITY
SOCIAL
BUSINESS VALUE
INFORMATION
DELIVERY
NOW
GOVERNANCE
BASED ON COMMUNITIES
PEOPLE ORGANISED AROUND SHARED INTERESTS OR GOALS
SOCIALISE YOUR PROCESSES
ALSO MAKE SOCIAL YOUR CORPORATE APPS AND PROCESSES
PROTECTED ACCOUNTS
INTEGRATED WITH SOCIAL NETWORKS
PUBLIC ACCOUNTS
INTEGRATE YOUR CONTENT WITH TWITTER OR ANY OTHER EXISTING SOCIAL NETWORK
SECURITY SECURITY
SOCIAL
BUSINESS VALUE
INFORMATION
DELIVERY
NOW
GOVERNANCE
INFORMATION A chain is only as strong as its weakest link- is your information secure? SECURITY
I have VPN, access control, strong policies but one of my collaboration sites is not using https
My systems are secured but my employees use their own devices.
I don't want my data to be in the cloud but I know that many employees are using cloud services
SECURITY
SOCIAL
BUSINESS VALUE
INFORMATION
DELIVERY
NOW
GOVERNANCE
The digital forces in the Enterprise
Corporate W8 App developed by
2014, European finalist
Best Mobile Solution for SharePoint
THANK YOU!
Pablo.Peris@raona.com