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Instant & First Class
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Reapit software is installed in over 2,500 estate agency offices across the UK and is the choice of software for the majority of the top 50 agents.
No other supplier in the industry has such a proven track record with discerning property professionals who demand the highest quality service.
It is quite simply the single most widely used software application in use today.
The majority of our clients have come through recommendation and referral from existing clients, which is testament to the quality of our software and the service we provide.
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Reapit’s customer service is, in many instances, instant and first class. They react swiftly to urgent development requests and recognise that agents in Scotland have differing needs from those in England - Reapit have been valiant in their efforts to customise the product for the Scottish system.
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Every Agent is different
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Reapit really does try to fit into our way of working and this has only been significantly enhanced since opening their office in Scotland.
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At Reapit we appreciate that every estate agent is different and has its own processes and requirements. Rather than adopt a “one size fits all” approach like our competitors, our software enables our clients to do the things they want, in the style that best reflects their brand. Whether it is through your email marketing, printed details, internal forms and reports or through your web strategy, using Reapit sets you free from the restrictions of other software providers.
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Naturally you want to stand out from your competition, win more instructions, sell more property and gain more referral business. Reapit are working closely with the Scottish property industry and, so far, are integrating with S1 Homes, ESPC, LettingWeb, City Lets, TikitTFB, Move Machine and Quest UK.
Work-Flow Technology
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At Reapit we have developed ground breaking “work-flow” technology to enable us to deliver a whole new level of flexibility to our software. With work-flow the software can be tailored to automate processes, tasks and communication to your exact requirements, meaning your systems and processes can be adhered to rather than worked around. In addition to work-flow, the software can be configured right down to an individual user’s needs. Each member of staff is presented with a list of tasks that are relevant to their job role.
Principals, partners and directors are given the tools to manage the business. Administrators can focus on housekeeping, leaving valuers and negotiators to do what they do best - selling and letting.
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Reapit understand the need to maximise the productivity of the database in order to drive sales and have worked in collaboration with us to ensure a high standard of bespoke training has been delivered to our sales team.
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Dedicated Management
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Reapit have always been open to development ideas that benefit my estate agency while being mindful that we are also solicitors.
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The very moment you place your order you will be given a dedicated Project Manager to ensure a smooth rollout of the software. They will listen to how you run your business and work with you to develop methods and automated routines that will help you streamline your processes and generate more business. Whether your speciality is sales or lettings, rural or new homes, volume sales or country homes, private buyer or auctions, RPS is configured to give you the edge in your own particular discipline. Nonetheless, we don’t have a monopoly on good ideas and there are many innovative
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companies out there specialising in SMS, lead generation, e-brochures, Home Reports, conveyancing, financial services, postcode software, virtual and video tours and floor plans. These companies allow their clients to be noticed amongst the competition. What usually happens is that many other software providers only tie up with one or two providers as their preferred suppliers, completely limiting the choice. We have a policy of trying to integrate wherever possible with our clients’ important business partners, facilitating the best possible fit to prevent unnecessary duplication and administration.
Quality through our clients
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At Reapit we are extremely proud of the quality of our people, many of whom have worked in the property industry for years. However, we understand that no one knows the demands of today’s property market better than the agents that are out there working hard at the coalface. Our clients are actively encouraged to submit their ideas and suggestions to us. User group meetings are used as a platform for creative thinking.
By constantly working with our clients in this way and enthusiastically embracing their ideas, we are able to continually enhance the software for the benefit of everyone. This forwardthinking approach to client-led development is a major reason for our success to date. We like to think of it as “Quality through our clients�.
Growing & Expanding
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I would not hesitate to recommend them to any agent.
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To support our growing client base we have expanded to five offices nationwide. Our head office is located in Fulham, London and we have support and training centres in Birmingham and Leeds. In 2008 we opened the Edinburgh office to support our growing Scottish client base and established a centre of website excellence in Milton Keynes. We currently employ around 65 staff. Being an independent company means we can offer truly impartial advice in relation to all aspects of software and services.
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We have no ties to any portals or media groups, meaning there is no conflict of interest when it comes to selling our services. At Reapit we pride ourselves on the levels of service we provide to our clients. If you would like to find out more about us then please do not hesitate to get in touch.
www.reapit.com/scotland
Reapit Edinburgh Office 10 York Place Edinburgh Scotland EH1 3EP
Telephone Faxsimile Email Website
08433 179361 0131 5231406 scotland@reapit.com http://www.reapit.com/scotland