Rechargeasia magazine december 2016

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CONTENTS

亚 洲 再 生 业

总第 152 - 2016 年 12 月

SHOW TIME

展会热点

卷首语

Cyber Monday....

The Importance of Safeguarding

Cyber Monday, the final lap in the Thanksgiving holiday shopping relay, is on tra

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digits,” reported TODAY on November 28th. “By late morning Monday, Adobe 2017USA 印度展日期变更

sales occurred tablets smartphones, from 53% and 32% respectively in Datefrom Change of and RechargExpo India up 2017

The Global Manufacturers Merger Endgame

By Ian Elliott 全球并购浪潮的终幕

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国产打印耗材的困局与发展 Dilemma & Development of Chinese Compatibles

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惠普牌“定时炸弹”:宣战还是试探? HP ‘Timebomb’: Fight or Test?

What these numbers tell us is that more activity is occurring from mobile device

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years to come. This makes cyber security, in terms of browsing and payments, much

又到一年拓新时,SHOW CALENDAR 2017 助您掌 握全球展会脉搏! Cybersecurity is an incredibly hot topic right now. With more than 3.5 billion inte !the cyberthreat and the cr Expos our Show Calendar 2017 of opportunitiesSee for Your hackers to on exploit. The consequences In the case of Amazon, which reportedly sold 398 items per second one day this afford to be down, as your business and wealth is wholly dependent on it.

estimated that ten minutes of downtime could translate into a loss of over $2 million

Fortune, in «Hackers Pose Threat to Retailers› Cyber Sales Plans» on Nov 26, 2016

T

MARKETING TRENDS

市场动态

FEATURES

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152th Issue - December

Message from the Publisher

专题文章

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RECHARGEasia

he latest threat is of a new wave of «mega» attacks –

Beijing Municip

malicious codes that conscript millions of Internet-of-

Association is t

things devices into a «botnet» army. Jo Webber, who

normalizing the

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founded payment Oink andSafety currently Cyber platform Monday....Cyber ! runs data security company Spirion, stated that both big online retailers such as “网络星期一”与网络安全之间的那点儿事 Amazon and small and midsized retailers remain vulnerable to

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being knocked offline largeBrings floodsTogether of trafficInnovators from botnets. All in Printby China

Many online platforms for the printing business are small

中国国际全印展,为创新精英搭建的舞台

and medium-sized, which makes them all the more vulnerable

to potential threats. Furthermore, these types of threats not only

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Inkjets Have Bright Future 喷墨打印,前方一片坦途 the national economy, but also pose a national security risk as

have the potential to paralyze normal business operations and

industry and pro field.

The purpos

members as we

industrialization

orderly develop

The main t are as follows:

about cybersec

they hit the nation’s cyber infrastructure, which we all depend on

and the govern

$3,900,000,000 ! with China Electronics Corporation (CECexpo) to jointly support

government to

the efforts of the Beijing Cyber Security Association to facilitate

public informati

the mission set by its President Jiping Xi, with special focus on 艾派克科技披露并购利盟更多细节

association me

cybersecurity andDetails IT applications. More about Apex Merger

of the protection

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260 of all sectors of every single艾派克 day of our life.亿收购利盟,强势并购打开想象空间 Beyondmedia Imagination! ApexAsia Merges Lexmark with applications an As an industry outlet, Recharge is teaming up

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“No cybersecurity means no national security. This world

-- cyberspace -- is a world that we depend on every single day. It›s our hardware and our software, our desktops and laptops

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contribute to the Network”.

Recharge A

and cell phones and Blackberries that have become woven

Corporation (CE

into every aspect of our lives,” said President Xi, discussing the

policies and act

issue of securing our nation›s cyber infrastructure.

applications for

The Beijing Cyber Security Association was co-founded by

the global comm


Tel: Tel:626-569-8238 626-569-8238 Email: Email:sunny@rechargeasia.com sunny@rechargeasia.com

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16 17 16 50 52 52

3D 3D打印 打印

Stratasys to Utilize in 3D 3D Printing Will Siemens DisruptIPthe IP Printing Landscape, the Stratasys 的 3D 打印将得到西门子技术支持 Time to Act is Now 3D 打印会给知识产权领域带来变数,是时候行 Report Explores 3D Printing Market in Emerging Economies 动了 to 2020 新兴经济体 3D 打印市场发展研究 North Korea Boasts Bone-Making 3D Printer Xiaomi Develops 3D Printer for 朝鲜展示可打印骨骼的 3DAmateurs 打印机 小米研发入门级 3D 打印机

GE Splashes $1.4 Bln on Metal 3D Printer 3D 打印对商业的影响体现在哪里? Maker's Acquisition How 3D Printing Changes Our Business? 通用电气出资 14 亿美元收购金属 3D 打印制造商 3D 打印机弃普通消费者 但争夺专业用户也不容易 3D Printers Should Spend More on Professional Users 3D 打印行业进入洗牌期:产业未来如何发展 3D Printing Industry to Shuffle

MPS & MOBILE PRINT 文印管理和移动打印 54 Carbon 获 8100 万美元 C 轮风投 InfoTrendsGets Says $81 Required Still Dominates Market BlnPrinting in Round A of Venture 13 Carbon InfoTrends 称需求打印仍然支配市场 Capital

61 佳能推出“云佳印”自助手机支付打印 文印管理和移动打印 MPSCanon & MOBILE Introduces AppPRINT for Mobile Pay & Print 京瓷携嘉智联 合力打造自助文印产业链 59 WIDE FORMAT PRINTING 大幅面打印机资讯

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CIG Secures ISO 14001:2004 for Mexicali, Mexico Manufacturing Campus Ody Santos, President of Delsan Office CIG 墨西哥厂区通过 ISO 14001:2004 标准验证

Systems Corp.

Delsan New Vice President办公系统公司董事长 of Mito Color Imaging Co., Ltd. 22 专访 名图新副总走马上任 Ody Santos.

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Page 艾派克科技完成限制性股票首次授予登记 Apex Awards Shock to Managers

宜 达to 胜Host 新 三LinkedIn 板 募 资 6475 万元 董事 长认购 CIG Copier Sales Roadshow 2275 万元 for Dealers ITR Raises ¥64.75 Mln on NEEQ CIG 将举办领英复印机经销商路演

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广州欣彩与肯尼亚企业签约二千万美元投资项 目 Anycolor Signs Project Worth $ 20 Mln with Enterprises in Kenya

ASK ASK THE THE EXPERTS

Difference Between Inkjet Printing & Pressing

大幅面打印机资讯

WIDE FORMAT PRINTING NEW PRODUCTS EXPRESS 新产品发布 20 Canon Announces Revolutionary New to TransformCRG-040 Wide Format 艾派克首推适用于佳能 系列硒鼓可替代 54 Technology

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Kyocera Partners with OAhub to Build SelfService MPS Industry Chain 喷墨印刷与喷墨打印有何不同?

请教专家 请教专家

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Remanufacturing Xerox Phaser 3020 Remanufacturing thethe Samsung ProXpress M3080 WorkCentre 3025 Toner Cartridge M4080 MLT-D201 Toner Cartridge Mike Josiah ByByMike Josiah 三星 Phaser ProXpress3020 M3080 MLT-D201 硒鼓再 施乐 及 M4080 WorkCentre 3025 系列硒鼓 生技术 再生技术

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艾派克连续五届被授予“中国芯”最佳市场 湖北鼎龙喜获双重荣誉称号 表现产品奖 Hubei Dinglong Honored with Double Titles Apex Wins Fifth Continuous “Chinese Chips” Best Market Performance Production 湖北远东获授“全国守合同重信用企业”荣誉 Hubei Yuandong Honored with "Enterprise with Excellent Credit Standing in China"

Roll-to-Roll Printing 芯片 佳能新科技引领大幅面转轮印刷革命 Apex Launches First Replacement Chips for Canon CRG-040

代芯片 CF217A/CF218A Zhono Releases First Replacement Chips for Toshiba 505 & 3008 Series OEM 聚焦

OEM UPDATE OEM 聚焦 OEM Launches 33 Printers in India 13 HPUPDATE

22 56 62 57 60 63

惠普于印度发布 33 款打印机 Kyocera Partners with Major ECM Provider 爱普生发布全新商用墨仓式黑白无线打印机 京瓷与知名商业解决方案供应商达成合作关系 Epson Introduces New EcoTank Monochrome Wireless Printer for Business 颠覆 550 亿美元市场!惠普推出全线复合机及 佳能 2016 第三季亚洲及大洋洲市场表现出色 服务 Canon Works Well Asia & Oceania HP Focuses oninCopier MarketQ3, 2016 理 光 新 一 代 A3 彩 色 数 码 复 合 机 MP C2004SP/ 三星电子已出售夏普等四家海外公司股份 C2504SP 上市 Samsung Sells Sharp's Ricoh A3 Color Digital Copier Shares MP C2004SP/C2504SP Come to Market

中文快讯

Series Toner Cartridges

NEW PRODUCTS EXPRESS 新产品发布 54 广州欣彩推出 HP 新一代鼓粉分离 CF217A、CF218A 通用粉盒 505、3008 系列可替 62 众诺率先推出适用于东芝 Anycolor Releases Replacement Toner Cartridges for HP

CHINA CORNER

MARKET SEGMENTS

细分行业 细分行业

3D 3DPRINTING PRINTING

Tel: Tel:86-10-5126-5580 86-10-5126-5580 Fax: Fax:86-10-5885-8747 86-10-5885-8747 Email: Email:info@rechargeasia.com info@rechargeasia.com

企业近况 企业近况

China ChinaOffice: Office:

COMPANY CLOSE-UP

US USOffice: Office:

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Contributors Mike Josiah Technical Director of UniNet Imaging Mike Josiah is the Technical Director at UniNet’s East Coast office, a global distributor of toner, Smartchips, OPC drums, and other toner remanufacturing components. Mr. Josiah is an industry veteran since 1987, and a member of ASTM committee F.05, the STMC Technician Certification committee, as well as an STMC trainer. He and his support team at UniNet contribute with technical articles to industry trade magazines, and conduct seminars at association meetings and tradeshows worldwide. Read his article “ Remanufacturing the Samsung ProXpress M3080 M4080 MLT-D201 Toner Cartridge” p24

Ian Elliott With over 30 years of executive level experience within the printing, imaging and aftermarket industries, Mr. Elliott’s vast portfolio covers sales, distribution, reverse logistics/asset recovery, business development, executive consulting and management services, with a strong focus on manufacturing and logistics. With a 15 year executive tenure within Nu-kote International and now serving as president of Print-Rite North America, Mr. Elliott is well versed in aftermarket manufacturing innovation, patents and intellectual property. Read his article “ The Global Manufacturers Merger Endgame” p10

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PUBLISHER'S MESSAGE OCTOBER 2016

Dear readers, As the year comes to a close, I am grateful for the support from industry readers and leaders like you. With your steadfast support, we've journeyed this far; and your continued support will help carry us even further. We strive to make a difference—to carry forward your voice, to share insights, and to promote our industry in a marketplace that has changed so considerably in recent years. Nowadays, "change" is an overly used word. We've seen it, felt it, and lived it. What makes the difference is how we adapt to changes, in our workplace, in our community, and in the industry to which we belong. Taking advantage of changes will help better position our businesses with a strategic vision and focused effort. In our aftermarket community, the year 2016 was an eventful one. We have seen many merges and acquisitions, raising the industry's presence and expansion, particularly in the global Chinese market. I set out to create a dialogue between industry influencers in China and the US, to openly discuss the industry's direction and outlook for 2017. Unfortunately, my effort was unmet due to time and cultural differences in how open the dialogue is supposed to be. I hope, as the industry evolves into a stronger force, there will be more open dialogues with the goal of establishing a collective effort to build a healthier industry. Speaking of building a healthier industry, here is a snapshot of what we have lined up for the coming year: our 2017 industry show calendar, a popular reference guide frequently reviewed and updated, will keep you posted on key industry-related events sure to bring your business effective exposure; a weekly e-newsletter (bi-lingual in English and Chinese) that reaches out to global remanufactures and resellers; and our customized and targeted marketing tools that will help you reach out to specific regions or countries by using our accumulated database. Our collaborated events are as follows: New Delhi, India (Jan 12-14, 2017); Istanbul, Turkey (February 22-26, 2017); Las Vegas, NV, US (April 18-20, 2017); Zimbabwe (April 25-27, 2017); Moscow, Russia (May 17-19, 2017); Bogota, Columbia (August, 2017); and Lahore, Pakistan (October 20-22, 2017). We hope these regional events, many in emerging markets, will help you land unmatched golden opportunities in 2017. Enjoy the last few days of 2016, Ms. Sunny Sun Publisher

RECOMMENDED

READING

Recommend book of the month: Rise Of the Robots: Technology and the Threat of a Jobless Future, by Martin Ford “We are in an era of technological optimism but sociological pessimism. Martin Ford’s Rise of the Robots captures why these shifts are related and what challenges this might pose to our conventional economic and social infrastructures.” —Bloomberg Business, Andy Haldane

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FEATURED ARTICLE

FEATURE ARTICLES

152th Issue - December 2016

THE GLOBAL MANUFACTURERS

MERGER ENDGAME BY

IAN ELLIOTT

With over 30 years of executive level experience within the printing, imaging and aftermarket industries, Mr. Elliott’s vast portfolio covers sales, distribution, reverse logistics/asset recovery, business development, executive consulting and management services, with a strong focus on manufacturing and logistics. With a 15 year executive tenure within Nu-kote International and now serving as president of Print-Rite North America, Mr. Elliott is well versed in aftermarket manufacturing innovation, patents and intellectual property.

THE MANUFACTURER’S There’s already crossover between the OEM and aftermarket manufacturing sectors with Ninestar/Apex Technologies acquiring Lexmark, so I think it makes sense to summarize the manufacturing consolidation as one segment.Who would have thought Apex would acquire Lexmark and, who would have thought HP would be acquiring Samsung’s Printer Business? So far as my thinking was concerned both of these deals came out of left field. So, the structure of the fully consolidated industry as projected may be no more than educated speculation. It’s difficult to see Xerox surviving as an independent enterprise in the final stages of the consolidation. Already we’ve seen Lexmark and Samsung throw in the towel and a similar outcome may be expected for Xerox in the not-too-distant future. However, any deal as I’ve speculated with HP as an acquirer would be likely to be closely scrutinized by the FTC and the outcome by no means assured. If HP is unable to acquire Xerox for anti-competitive reasons, then look to Canon potentially stepping in. Of course, I don’t know the actual five or six names that may eventually be heading up the fully consolidated industry I’ve projected but, in short, I believe that’s about the final number of enterprises that will be left standing at the conclusion of the endgame. Subject to the thinking of the Fair Trade Commission in Japan, it’s not unreasonable to speculate that their industry may consolidate into two main segments - the A3 players and the A4 players, with perhaps Canon remaining as a standalone. For the aftermarket manufacturers, although it’s likely the endgame will be dominated by the Chinese, I’m hope-

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ful there will be three major entities left standing. Ninestar of course, an Hubei Dinglong / SGT combination and, finally, a Clover, Print-Rite, Turbon and LMI combination. However, it’s possible Clover may decide not to stick around for the endgame, so it could look quite different to my current projection with, ultimately, just one or two Chinese entities left to represent the global aftermarket interests. As is shown in the table below, a handful of global manufacturers with combined annual sales of nearly $160 billion, a CR3 of 83% and HHI of 2,500+, spells out an industry defined as highly concentrated with potentially monopolistic power. One country and one government agency would most likely not permit such a consolidation. However, multiple countries and multiple government agencies assessing mergers and acquisitions in light of their own individual markets, not a single global market, may well allow their individual consolidations to take place. THE GLOBAL MANUFACTURERS MERGER ENDGAME

The company name at the head of each column is used for illustrative purposes. While we believe the Japanese A3 and A4 enterprises could consolidate in this manner, we have no way of knowing that either Kyocera Mita or Brother may be the leaders in such an initiative. In the interests of simplification, we have grouped all the major aftermarket manufacturers under the Ninestar banner,rather than attempt to further crowd the table with three separate entities such as Ninestar, Hubei Dinglong, and the Clover Imaging Group. In drilling down to evaluate just the ink and toner segment, (2016 U.S. market size of $25 billion in retail dollars), and as would be supplied by these five or six enterprises, the market would be even more concentrated albeit with a slightly lower CR3 of 72% but with an HHI of over 3,000. I believe the margin dollars on the imaging supplies are one of the key drivers of the consolidation in the industry. The strongest manufacturers will participate in the mergers endgame only if they believe they can protect the existing business model and the high margins earned off the supplies.


FEATURED ARTICLE

FEATURE ARTICLES

152th Issue - December 2016

Of course, merging two large organizations leads to other synergies that may be vigorously extracted but, the crown jewels for future profits are ink and toner. This is so important for an independent reseller to understand because it means the days of $100 OEM brand cartridges are not going to go away anytime soon. Even if the overall market for office products and, in particular, ink and toner is entering a slow decline of 1% or so per year, then it will remain a large market for the foreseeable future, with plenty of growth opportunity for savvy reseller’s attacking the top-end of the market. THE RESELLER’S The reselling sector of the industry in the United States is not concentrated and remains very competitive. However, what we learned in May 2016 is that the FTC in the United States would not allow the merger of the two biggest reseller’s, Staples and Office Depot, after they narrowly defined the market for office supplies (excluding ink and toner) in the B2B segment and determined the merged entities would have monopolistic power. Despite the failure of the proposed acquisition, I don’t believe this means either Staples or Office Depot is off the table in terms of future M&A activity - just not with each other.

I think the outlook for the mergers endgame and the reseller’s in the United States needs to be considered in the context of the emergence of the three Chinese aftermarket superpowers (Ninestar, Hubei Dinglong, and Suzhou Goldengreen Technology) and their probable desire to increase market share for their products in the U.S.

With Ninestar’s 2015 acquisition of Static Control and SGT’s acquisition of Cartridge World, we’ve already seen evidence that the Chinese will acquire U.S. companies with the distribution relationships that will further their goal to increase market share. We haven’t talked specifically about it before, but Chinabased Han Group is in the final stages of closing their deal to acquire Ingram Micro, a major Information Technology distributor, for over $6 billion. Ingram is a significant player in the distribution of OEM ink and toner cartridges and, it may not be beyond the realms of possibility, that one or more of the Chinese aftermarket superpowers are already talking to Han Group about the possibilities of placing Chinese products into distribution through Ingram Micro. In this context, think about the Chinese potentially acquiring either Depot or even Staples. Now, I’m not suggesting that an aftermarket manufacturer such as Ninestar or Hubei Dinglong would go in this direction, but the Han Group or other similar Chinese investors may be interested. Regardless of who it may be (if anyone) then you can imagine the likelihood of relationships being leveraged to help place Chinese products into distribution through their new owners. Events of this nature just have the potential to completely change the way we’ve become

the aftermarket alternatives) will change. A Chinese investor acquiring (for example Office Depot) would not want to see that investment potentially compromised with radical strategies resulting from increased aftermarket cartridge sales at the expense of OEM. Loss of the OEM rebates for failing to achieve predetermined sales quotas would be a risky strategy to follow - particularly as Staples (in this case) would be well positioned to compete for accounts potentially compromised within an aggressive “OEM to aftermarket” conversion strategy. So, just like with the endgame for the manufacturers is not likely to disrupt the existing cartel arrangements for pricing and market shares, then I believe the same is true for the mergers endgame for the Tier-1 resellers. Knowing this to be the case should provide significant reassurance to the Tier-2 reseller’s of office products that, looking “up” to the “Blue Ocean” of Office Depot and Staples customers and competing for that business, rather than looking “down” to the “Red Ocean” of the dog-eat-dog internet based e-commerce marketplaces, will be a significant growth opportunity for many years to come.

accustomed to the existing “cartel” of OEM’s, Tier-1 remanufacturer’s and Tier-1 reseller’s operating. Regardless, even if an event of this nature was to take place, I still don’t see much likelihood of the existing Tier-1 reseller’s pricing model (forced upon them by the OEM’s and adopted by them for

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MARKETING TRENDS

152th Issue - December 2016

Cyber Monday....Cyber Safety!

The Importance of Safeguarding our Cyberspace

BY SUNNY SUN Cyber Monday, the final lap in the Thanksgiving holiday shopping relay, is on track to top last year’s sale figures by almost two digits,” reported USA TODAY on November 28th. “By late morning Monday, Adobe found out that 56% of the visits and 38% of the sales occurred from tablets and smartphones, up from 53% and 32% respectively in 2015.” What these numbers tell us is that more activity is occurring from mobile devices, and that they will continue to increase in the years to come. This makes cyber security, in terms of browsing and payments, much more critical for businesses. Your site just can’t afford to be down, as your business and wealth is wholly dependent on it. Cybersecurity is an incredibly hot topic right now. With more than 3.5 billion internet users worldwide, there are millions of opportunities for hackers to exploit. The consequences of the cyberthreat and the crimes are beyond serious. In the case of Amazon, which reportedly sold 398 items per second one day this summer, the security firm Upguard estimated that ten minutes of downtime could translate into a loss of over $2 million in sales,» wrote Jeff Roberts for Fortune, in «Hackers Pose Threat to Retailers› Cyber Sales Plans» on Nov 26, 2016.

T

he latest threat is of a new wave of «mega» attacks –

Beijing Municipal Bureau of Civil Affairs in 2004.The goal of the

malicious codes that conscript millions of Internet-of-

Association is to assist the government in strengthening and

things devices into a «botnet» army. Jo Webber, who

normalizing the management of information and network

founded payment platform Oink and currently runs data security

industry and promoting self-discipline among the players in this

company Spirion, stated that both big online retailers such as

field.

Amazon and small and midsized retailers remain vulnerable to being knocked offline by large floods of traffic from botnets. Many online platforms for the printing business are small and medium-sized, which makes them all the more vulnerable to potential threats. Furthermore, these types of threats not only

The purposes of the Association are to serve its members as well as the industry, secure the socialization and industrialization of the IT field and promote the healthy and orderly development of the network industry. The main tasks for the Beijing Network Industry Association

have the potential to paralyze normal business operations and

are as follows: actively spread policies, laws and regulations

the national economy, but also pose a national security risk as

about cybersecurity and IT applications released by the Party

they hit the nation’s cyber infrastructure, which we all depend on

and the government; connect and organize representatives

every single day of our life.

of all sectors of society with interest in cybersecurity and IT

As an industry media outlet, Recharge Asia is teaming up

applications and support its development; collaborate with the

with China Electronics Corporation (CECexpo) to jointly support

government to optimize and strengthen the management of

the efforts of the Beijing Cyber Security Association to facilitate

public information and networks; bridge the government and

the mission set by its President Jiping Xi, with special focus on

association members; actively promote the healthy development

cybersecurity and IT applications.

of the protection of information and cybersecurity in Beijing; and

“No cybersecurity means no national security. This world -- cyberspace -- is a world that we depend on every single day. It›s our hardware and our software, our desktops and laptops

contribute to the city’s goal of “A Harmonious Beijing with a Safe Network”. Recharge Asia Magazine, along with China Electronics

and cell phones and Blackberries that have become woven

Corporation (CECExpo), will support this effort by advocating its

into every aspect of our lives,” said President Xi, discussing the

policies and actively promoting the healthy development of IT

issue of securing our nation›s cyber infrastructure.

applications for cyberspace. With this goal, we will reach out to

The Beijing Cyber Security Association was co-founded by web portals authorized by the Office of Association Affairs of

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the global community to safeguard this world – cyberspace, on which we depend every single day.


152th Issue - December 2016

MARKETING TRENDS

All in Print China Brings Together Innovators The sixth edition of All in Print China, which took place last month, brought together 724 exhibitors showcasing all the advancements in the imaging industry from the last few years, and not just from China. The expo welcomed an average of 76,818 visitors from all over the world on each of its five days, up by a quarter from its last edition, in 2014.

integrated printing, package post-printing, label industry and flexography, and innovative materials and innovation factory.

The event hosted more than 100 local associations and business groups and welcomed more than 45 buyer groups from around the world, including the US, Germany, South Korea, Australia, and India.

The event also involved more than 60 networking activities, bringing together representatives of the biggest player in the printing industry, including technical seminars, conferences, and forums. All in all, the event was a definite success, highlighting China’s place on the cutting-edge technology map.

There were seven themes around which the event was organized, describing the future of printing: digital pre-printing,

Inkjets Have Bright Future Low-cost, high-reliability transistors are about to usher in a new stage of the printing tech revolution that started with 3D printers. They could in the future allow anyone to print their own customized smart watch or any other smart device on an inkjet printer. The new transistors are made from an organic, carbonbased material instead of silicon, and completely rely on inkjet printers for the construction, rather than combining it with other material-deposition methods, which means the process will be quicker. In addition to smart devices, inkjet printers are in for a bright future in food applications, as well. Food packaging, for instance, is a major growth area, with new types of inkjets – including small, portable ones – being capable of producing customized packages, complete with expiration date that would be hard to counterfeit.

Penn State Scientists Boast 1,000x Increase in Printing Speeds A research team from Pennsylvania State University is working on a technique that can make both 2D and 3D printing as much as 1,000 times faster. The innovation involved eliminating the electric field-induced phase transition in a nanodisordered potassium tantalite niobate (KTN) crystal. This allowed for the major acceleration of the speed of a space-charge-controlled KTN beam deflector, by three orders of magnitude. Apparently, this breakthrough could make printers of any beam-scanning technology print considerably faster.

Naturally, all the big names in each of these business segments were present: Konica Minolta, Ricoh, Fuji Xerox, Epson, Fujifilm, and Screen.

InfoTrends Says Required Printing Still Dominates Market The latest report on printing trends from InfoTrends has revealed that required printing still has the upper hand over optional, at 60% of the market, versus 40% for optional. Among the other findings of the report, titled The Future of Office Printing, are that, contrary to expectations, young office workers do not print significantly less than older counterparts and, in tune with expectations, traditional offices generate the greatest print volumes. The survey, among 750 office workers, also discovered that two-thirds of companies are actively seeking ways to either simplify or automate their document-related business processes, including printing. As regards volumes, less than half of respondents, 40% said that to date less than 25% of their company documents are printed.

HP Launches 33 Printers in India HP has launched as many as 33 new printers for the Indian market, including 17 A4 ones and 16 A3 ones. The launches, according to Indian media, reflect the printing major’s focus on the huge Indian market, all the more so since HP currently only has 5% of the $55-billion A3 printer and copier market globally, as compared with 44% of the A4 printer market, which makes it the leader in the segment. The launch follows HP’s $1.05-billion acquisition of Samsung’s printer operations, giving it access to technology it could incorporate into its future models.

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MARKETING TRENDS

one

3D Printer Sales to Reach Half a Million This Year

Global sales of 3D printers are seen to reach 456,000 this year, according to Gartner, the technology market researchers. This, says the company, will further increase to as many as 6.7 million printers in just four years, representing a pretty healthy annual growth rate. Gartner’s vice president for research, Pete Brasiliere, commented that these developments reflect 3D printing’s turning into a mainstream technology that is equally appealing to individual users and businesses alike. This is due to its multiple uses that have clearly gone far beyond rapid prototyping. This year, North America and Western Europe will drive the 3D printer sales, but over the next four years they will be overtaken by China and the wider Asia-Pacific region.

two

French Company Builds Silicone 3D Printer

Silicone is a difficult material to use in 3D printing but for those who find away to do it, the future holds huge promise. So far there were just two companies that had developed their special silicone 3D printers, British Fripp Design Research and Wacker Chemie. Now there is a third entrant in this special segment of the 3D printing industry: Sterne Elastomere. The French company specializes in silicone materials for a range of industries, from medicine to food. Now they are about to showcase their SiO-Shaping 1601 silicone 3D printer at the upcoming K2016 expo in Germany. The printer has been designed with rapid prototyping in mind, with the company promising that the silicone prototype will exhibit the same physical properties as the finished product, which would be a definite advantage over thermoplastic prototypes.

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three

Divergent 3D Brings Tech to OEMs

Divergent 3D is a company that focuses on 3D printing car components, using its proprietary direct metal sintering method. Now, it’s bringing this technology to OEMs, after sealing a partnership deal with Peugeot Citroen (PSA) and an engineering firm, Altran. The three together will strive to make 3D printing car components at scale more cheaply and less energy-intensively than the current mould presses. According to Divergent’s chief executive, with a factory of 16 3D printers, each of them worth $1 million, could churn out 10,000 vehicles annually – an impressive figure, which becomes even more impressive when you consider the customization and design flaw removal opportunities that 3D printing provides.

four

Austrian Scientists 3D Print Magnets

A team of scientists from the Technical University of Vienna, Austria, have managed to 3D print magnets, using a commercial-grade printer and CAD software. Basically, this means that they can create magnets of any shape and, respectively, with a magnetic field of a corresponding shape. The implications are major: the power and shape of magnetic fields is essential in many magnet applications, for instance, in medical devices, so the more customizable a magnetic field is, the more efficient these devices be. Now the researchers will continue experimenting, to see how far they could take the customization of magnetic fields utilizing 3D printing tech.


MARKETING TRENDS

152th Issue - December 2016

five

A Quick Guide Through 3D Printing Resins

More and more stereolitography and digital light processing desktop 3D printers are entering the consumer market, so it pays to know the difference between the most popular types of resins they use. Here’s a overview of 9 such resins. General purpose These are produced by generic resin makers such as makerJuice, MadeSolid, and Spot-A Materials and come in different colors, to be used with a variety of low-cost 3D printers. Tough resins General purpose resins tend to be easily breakable and some 3D print users require a tougher material, so 3D printing materials makers have started coming up with stronger, more durable resins. Castable resins These are used by jewelers and dental technicians to make molds for various objects. The distinguishing feature of these resins is their high burnout, which means that when they are used as casting molds, they burn out in the process, leaving only the metal item behind. Flexible resins These are the opposite of tough resins, aimed at producing rubbery, easily manipulated objects. These resins are used in soft and elastic product prototyping, including water bottles, grips, and handles.

tools, testing channels for hot air or fluids, and thermoforming and casting tools. Biocompatible resins Another Formlabs unique material is the biocompatible resin used in dental care for the production of surgical and pilot drill guides. The properties of the resin make it also suitable for other applications in the wider medical industry. Ceramic resins This is also a unique resin for the time being, created by a US startup by the name of Tethon3D. It is actually a composite material comprising a photopolymer and ceramics. The photopolymer binds the ceramic particles in the process of printing, creating objects that behave like standard ceramic items. Daylight resins These are photopolymers that don’t need UV light to cure. They only need simple daylight, which makes the curing process that much faster. Currently, the only producer of this type of resins is Photocentric 3D, which applies an LCD screen to cure the photopolymer, making the process cheaper. Open-source resin This is the brainchild of Autodesk, which released the recipe for its DLP resin openly, allowing anyone to make their own 3D printing material at home. The recipe can, like all recipes, be modified to produce new materials, as well.

High-temperature resins There is just one company for now that produces resins capable of withstanding high temperatures, and that’s Formlabs. These resins can be used for injection-molding

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MARKET SEGMENTS

six

Fast Tech Advances Drive 3D Bioprinting Segment

Fast technology advancements are driving the development of the 3D bioprinting segment of the industry, according to a report by Transparency Market Research. In the last few years, bioprinting has been gaining prominence as human lifespan increases, there exists a growth in chronic diseases and an increase in demand for tissue and organ transplants. In addition, the growing dependence of healthcare and medicine on IT has been a contributing factor. These factors combine to yield things like 3D-printed medicines, biocompatible prosthetics, human tissues and even organs and implants. Geographically, North America is the biggest bioprinting market for the moment, with a growing geriatric population and an intensive rate of research, but Asia is shaping up as a challenger, thanks to its quick adoption and adaptation of technology advancements, Transparency said.

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Harvard Researchers 3D Print Hearton-a-Chip

Scientists from Harvard University have 3D printed the first heart-on-a-chip – a microphysiological system allowing medics to study specific diseases and collect reliable data for further research without the participation of actual patients. The achievement could be the first step towards the serial 3D printing of various customizable microphysiological systems mimicking not just various diseases but different organs with inbuilt sensors, which would make data collection a lot simpler. The breakthrough also has implications for things like drug screening and in-vitro tissue creation, the researchers said.

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eight

Luxembourg to Help Singapore Develop 3D Printing

An agreement between the Luxembourg Institute of Science and Technology and the Center for 3D Printing at the Nanyang Technological University in Singapore will see the former help the latter further its expertise in 3D printing. The agreement involves an investment of S$10-20 million, which will serve to expand the focus of the center from ceramics and metals into composite materials in 3D printing. The agreement is part of a series of inter-governmental objectives aimed at fostering innovation.

nine

Stratasys to Utilize Siemens IP in 3D Printing

Stratasys and Siemens have partnered on bringing 3D printing and traditional manufacturing closer together. The 3D printer maker will now incorporate Siemens’ Digital Factory lineup with its own technology. This is not the first partnership between the two: Stratasys earlier linked Siemens’ NX software solution for CAD/Cam/CAE to its GrabCAD Print platform, which resulted in a seamless design-toprint workflow. The ultimate goal of the partners is to make 3D printing as easy and mainstream as possible, to benefit from its adoption by large manufacturing companies.


MARKET SEGMENTS

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ten

Report Explores 3D Printing Market in Emerging Economies to 2020

3D printing or additive manufacturing is the process which builds layer upon layer to create a three dimensional solid object from a digital model with the help of a computer system. The computer controlled layer-by-layer material deposition maintains very low wastage of printing material. 3D printing provides the integration of metals and alloys and other raw materials available in the market according to the specifications of the final product. The emerging economies such as China, India, UAE, Brazil and South Africa are investing substantially on the 3D printing technology. Among the emerging nations, China holds a lion’s share in the 3D printing technology. In April 2013, China’s Ministry of science and Technology had invested $6.5m for National High technological Research and Development Program to promote the technology and increase the rate of adoption of 3D printing. The contour crafting technology adoption by China has brought a new revolution in the construction industry. The Shanghai Winsun Decoration Design Engineering Company has built around 10 houses in a clock’s time, which is a milestone in the construction market. South Africa, in December 2013, had organized an event called Euromold to solve technical queries among the existing users and eventually lead to widespread adoption. Mergers and acquisitions in the emerging regions also motivate manufacturers in adopting the technology. Gauging the potential in the emerging economies, 3D Systems acquired Robotech, a well-known additive manufacturing company in Brazil, to

increase its market share. Minimal material wastage, low labor cost, faster processing, user friendly interface and availability of the printers at an affordable cost are the prime features of the technology. 3D printing is widely adopted by manufacturing industries to prototype the product which is difficult to print by traditional methods of printing. Precise group has launched the TIM project, which is a combination of advanced scanning technology, proprietary software and 3D printing techniques. Mingda has introduced the biggest desktop 3D printer in Brazil, which has an LCD facility and can print at a speed of 250mm/s. A wide range of consumer items such as dresses, key chains and toys are also produced with the help of 3D printing.

eleven

Tethon Launches New Resin

Tethon 3D has announced the release of a new 3D printing resin, to be used as a developmental base for research into new materials for SLA and DLP materials. As Tethon’s President and CEO explained, the resin, dubbed Genesis, like other developmental bases, works with various solid powdered materials, which are, as a rule, expensive. By providing external researchers with such as base, Tethon is giving them the opportunity to experiment with new, possibly cheaper materials.

twelve

Xiaomi Develops 3D Printer for Amateurs

Chinese tech startup Xiaomi is working on a consumergrade 3D printer, specifically designed for first-time users. The device, according to leaked images, looks like a blender, and is likely to be priced at the lower end of the scale, like its other products. The company has so far been active in other segments of consumer electronics, such as smartphones, laptops, robot vacuum cleaners, and electric kettles, among others.

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COMPANY CLOSE-UP

152th Issue - December 2016

CIG Secures ISO 14001:2004 for Mexicali, Mexico Manufacturing Campus Chicago, Ill. –Furthering its commitment to environmental responsibility, Clover Imaging Group is proud to announce that its Mexicali, Mexico manufacturing facilities have secured the ISO 14001:2004 standard, an international standard that focuses on a company’s management of environmental responsibilities including implementing an environmental management system (EMS).The standard specifies requirements for activities such as determining environmental aspects and impacts of products, activities, and services; planning environmental objectives with measurable targets;and implementing and operating programs to meet objectives and targets. “I want to congratulate all of our 3,600 associates and the Mexicali imaging management team as well as everybody else that played a key role in achieving this environmental standard,”said InoLando, EVP and General Manger for Clover Mexico. “The process is extremely important to operating at the highest level of eco-friendly manufacturing, which is of paramountimportance here at Clover.” Environmental sustainability is a significant priority for CIG. As one of the company’s core values, CIG strives to engage and educate its employees, demand quality and performance in production processes, and seek newer and better alternatives every day for minimizing the environmental footprint of the company and its customers.In August 2016, CIG announcedthat Clover Mexico had achieved the R2:2013 Standard, the premier global environmental, worker health and safety standard for the electronics refurbishing and recycling industry. CIG’s environmental sustainability initiatives include, but are not limited to, reclaiming as much reusable material as possible; measuring the impact of water and energy consumption to minimize waste;processing end-of-life assets that are not suited for remanufacturing; and exceeding global industry practices for responsible materials recycling. For more information about ISO 14001:2004, please visit www.iso.org. About Clover Imaging Group Clover Imaging Group (CIG) provides unparalleled support, collection opportunities, and solutions to independent dealers, OEMs, and retailers throughout the imaging channel and includes the most respected and well-known brands in the industry, including: MSE, Dataproducts, Clover Environmental Solutions, OPRA, Axess Managed Print Services, Tecno Toner, Depot International and Latin Parts. This impressive group offers the market’s widest array of products and services, supported by a vast engineering infrastructure, marketing resources, distribution capabilities, and strategic partnerships. By bringing all aspects of our business together, CIG is able to provide a level of partnership unsurpassed in the aftermarket imaging space. For more information, please visit cloverimaging.com.

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152th Issue - December 2016

Continued OEM Price Increases Create Tremendous Dealer Opportunity Chicago, Ill. —OEMs continue to announce price increases — making this the perfect time and opportunity for dealers to address conversion from the OEM to remanufactured print consumables with customers. Clover Imaging Group (CIG) recommends lowering customer costs while improving dealer margins by offering affordable remanufactured cartridges as a solution to higher priced OEM cartridges. CIG offers premium remanufactured print cartridges that lead the industry in reliability and performance. “While we never recommend promoting conversion from OEM to reman cartridges based on price alone, with OEM increasing prices yet again, this is a prime time to address how the change can impact your customer’s bottom line without sacrificing print quality,” said Luke Goldberg, EVP Global Sales and Marketing for Clover Imaging Group. “CIG’s brands have the highest success rates in the industry yet remain at the same affordable pricing structure. We have seen dealers have tremendous success with OEM conversion utilizing our brands through our GreenSweep program. ” GreenSweep is the OEM conversion program taking the imaging industry by storm. CIG dealers should take advantage of this key client acquisition tool by targeting the competition, who are only promoting expensive OEM cartridges. GreenSweep offers CIG dealers up to a 10 percent rebate by acquiring new customers from the competition and converting their imaging supplies to CIG remanufactured products. Switching customers from OEM cartridges to CIG remanufactured cartridges provides the end user with savings up to 30 percent. All CIG manufactured ink and toner products are eligible for the GreenSweep program. GreenSweep gives CIG dealers the chance to take back control from stringent OEM processes and disrupt imbalanced business practices. For more information about GreenSweep, dealers should contact their CIG sales representative and read more at cloverimaging.com/greensweep. All Clover manufactured brands are eligible for the GreenSweep promotion. About Clover Imaging Group Clover Imaging Group (CIG) provides unparalleled support, collection opportunities, and solutions to independent dealers, OEMs, and retailers throughout the imaging channel and includes the most respected and well-known brands in the industry, including: MSE, Dataproducts, Clover Environmental Solutions, OPRA, Axess Managed Print Services, Tecno Toner, Depot International and Latin Parts. This impressive group offers the market’s widest array of products and services, supported by a vast engineering infrastructure, marketing resources, distribution capabilities, and strategic partnerships. By bringing all aspects of our business together, CIG is able to provide a level of partnership unsurpassed in the aftermarket imaging space. For more information, please visit cloverimaging.com.

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th th 152 Issue - December 150 Issue - October 2016

CIG to Host LinkedIn Copier Sales Roadshow for Dealers Social Sales Educational Event Taking Place Oct. 10 at CIG’s Van Nuys, Calif. Facility

New Vice President of Mito Color Imaging Co., Ltd.

Chicago, Ill.–Clover Imaging Group (CIG) is excited to host a LinkedIn learned through the traditional means of growing sales revenue and Copier Sales Roadshow on Monday, Oct. 10 at its Van Nuys, Calif. facility. infuse it with more modern social methods. I am passionate about seeing From 8:30 a.m.-3:30 p.m., imaging dealers will learn boot-camp style how salesCo., repsLtd. win.(Mito), I love coaching sales to integrate the use of LinkedIn Ms. Lucy Z. Liu is appointed as the Vice President of Mito Color Imaging in charge of reps its global marketing. to leverage LinkedIn for prospecting and sales. Larry Levine, who has inside the sales process. When used correctly, LinkedIn and digital more than 27 years of experience as a copier sales rep in the Los Angeles prospecting can have a very powerful effect on the sales funnel." Ms. Mary Ouyang, CEO of Mito, said, "Lucy has a deep understanding of the printing consumables industry, with a keen sense of area, will lead the educational event distilling the knowledge that he has direction, from the past few years working in the industry. I trust her leadership skill and industry connection will allow her to make a learned from integrating LinkedIn into his legacy sales strategy. About the Social Sales Academy

great contribution to Mito's global market!"

The Social Sales Academy coaches B2B tech sales reps on how to “Anytime that we can offer our dealers a value-add such as this integrate traditional sales skills with new tools like LinkedIn. In addition to Ofher new role, am sell still via new to the we industry, it is a challenging position. However, it will offer me a good educational eventMs. on Liu howexpressed, to prospect"I and LinkedIn, jump and coaching territory reps, the new S-MAP program coaches major account opportunity to learn from EVP many industry on it!” said Luke Goldberg, Global Salesseniors." and Marketing for Clover reps to develop and implement a Social Major Account Plan to grow Imaging Group. “LinkedIn offers a vast network of potential prospects, large placements. The academy has coached sales reps across North and trying to navigate that network on your own can be daunting. Larry America and Australia including copier dealers and managed services will help attendeesace using their social sales skills to grow and advance providers. The academy also provides programs through several OEMs. their dealerships.” Learn more at socialsalesacademy.net.

HP Launches Digital Inclusion Labs Across India

Levine will instruct attendees on how to upgrade and brand their LinkedIn About Clover Imaging Group profiles to get attention; how to integrate their social sales strategy Clover Imaging Group (CIG) provides unparalleled support, collection with their traditional methods;how to “flip the table” to get decision opportunities, and solutions to independent dealers, OEMs, and retailers makers to accept invitations and network; and ultimately how to make throughout the imaging channel and includes the most respected a sale leveraging LinkedIn. Theliterary event isinfilling fast. Purchase tickets HP is promoting computer ruralup India, having set up 48 self-contained Internet-enabled digital inclusion it calls and well-known brands in the industry, including: MSE, labs Dataas products, for this social sales educational dealers online at:https:// them. The facilities are part event of thefor HPprint World on Wheels program targeting underserved communities acrossManaged the world, aiming to Clover Environmental Solutions, OPRA, Axess Print Services, socialsalesacademy.ticketspice.com/linkedin-copier-sales-roadshowimprove their digital literacy levels. Tecno Toner, Depot International, and Latin Parts. This impressive group fall-2016. offers the market’s widest array of products and services, supported a vast engineering marketing distribution The Indian part of the program will seek to reach 4,600 villages, or by more than 15 millioninfrastructure, people, by 2022, and resources, will seek to train the "Just as dealerships must transform themselves beyond the MFP, sales capabilities, andservices. strategic partnerships. By bringing all aspects people in digital entrepreneurship programming as well as provide other community reps must as well,” said Larry Levine,Social Sales Strategist and Coof our business together, CIG is able to provide a level of Founder of the Social Sales Academy. “As sales reps, we operate inside a partnership unsurpassed in the aftermarket imaging space. For highly digital and connected business environment, yet our prospecting more information, please visit cloverimaging.com. methodologies are highly analog. I want to bring the best of what I

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152th Issue - December 2016

Remanufacturing the Samsung ProXpress M3080 M4080 MLT-D201 Toner Cartridge By Mike Josiah and the Technical Staff at Uninet

Mike Josiah Mike Josiah is the Technical Director at UniNet’s East Coast office, a global distributor of toner, Smartchips, OPC drums, and other toner remanufacturing components. Mr. Josiah is an industry veteran since 1987, and a member of ASTM committee F.05, the STMC Technician Certification committee, as well as an STMC trainer. He and his support team at UniNet contribute with technical articles to industry trade magazines, and conduct seminars at association meetings and tradeshows worldwide. The MLT-D201L/S cartridges do not have a drum cover, and come new with a piece of heavy paper with a thin sheet of foam on the inside. The protective sheet is held in place by a shipping lock that holds the PCR roller away from the drum. This lock helps prevent flat spots that can occur during storage. See Figures A, B & C Once again there are no screws in the outside of the cartridge at all. There are plastic rivets that need to be cut off, holes drilled and screws installed to hold them back on. It’s not a hard process and it’s covered completely in the instructions. It is very important however that all three places on each end cap be drilled and screwed back in place. If this is not done, print defects such as banding will occur. See Figures 1 & 2 One new item on these cartridges is set of metallic labels over one of the rivets. There is a small amount of adhesive under the second label we believe for spacing. In the printer there is a slot for an optical sensor but in out M3080 machine this slot is empty. It is unknown if Samsung plans to put them in later on but to be safe the labels should be put back in place when remanufacturing the cartridge. I used small amount of silicon under the label to replace the old adhesive. See Figures 3 & 3A The standard cartridge (Samsung Part # MLT-D201S) is rated for 10,000 pages. The HY cartridge (Samsung Part # MLT-D203L) is rated for 20,000 pages. As with pretty much all cartridges these days the cartridge has a chip and it has to be replaced each cycle. The OEM chips are regional so be sure to get the proper chip for your region. The MLT-D201S has a list price of $164.99, the MLT-D203L has a list price of $195.99.

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Figure 1

Figure 2

A

B

*Pricing as of October 2016 There are both standard lasers and multifunction machines that use these cartridges so far: ML-M4030ND ML-M4080FX (Multifunction) Both printers come with a starter cartridge rated for 6,000 pages. Print troubleshooting will be listed at the end of these instructions Required Tools

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152th Issue - December 2016

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152th Issue - December 2016

Remanufacturing the Samsung ProXpress M3080 M4080 MLT-D201 Toner Cartridge

Figure 4

Continued

Figure 7

Figure 3

Figure 5 Figure 3A

Figure 3B 1) Toner approved vacuum 2) A small Common screw driver 3) A Phillips head screwdriver 4) Needle nose pliers 5) Chisel type razor blade knife 6) Hot Glue Gun 7) Electric drill and a #29 drill bit

Required Supplies Samsung M4030 Toner New M4030 replacement chip (Check for the proper region and cartridge (S/L) New OPC drum (Optional) New developer roller (Optional) New PCR (Optional) New wiper blade (Optional) New doctor Blade (Optional) Conductive Grease 99% Isopropyl alcohol Drum lubricating powder #8 x Ÿ� self-tapping screws

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Figure 8

Figure 6 Small tube of silicon 1) On the contact side of the cartridge, slice off the slice off the heads of the 3 plastic rivets with a chisel blade knife. Note that on the outside of the front rivet there are two metallic labels and a white adhesive. Remove them and save as they need to be replaced when done. If your knife is too wide, you may find it necessary to drill out the upper recessed rivets on both sides. Leave the end cap on for now. On the outside of the front rivet there are two metallic labels and a white adhesive. Remove them and save as they need to be replaced when done. See Figures 3, 3A & 3B 2) On the opposite side end cap take the chisel blade knife and slice off the

Figure 9 heads of the 3 plastic rivets. See above step for recessed rivets. Leave the end cap on for now. See Figure 4 3) The drum axle arms on both sides of the cartridge stay with the end cap. There is no need to remove them. See Figure 5 4) Remove the drum drive gear. See Figure 6 5) While still on the same side, locate the two tabs. Press in on each tab, and remove the end cap. The drum axle arm will come off with the end cap. See Figures 7, 8 & 9 6) On the right side end cap, Press in on the three tabs and remove the end cap. See Figures 10, 11, 12 & 13


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152th Issue - December 2016 7) Gently pry up on the tabs on both sides of the cartridge and remove the waste hopper. Be careful to hold the drum so it does not become damaged. Remove the drum/waste assy. See Figures 14, 15 & 16 8) Pry o f f t h e m i d d l e c o v e r / P C R cleaning assembly by pressing down on the three top tabs. See Figures 17

& 18

PCR cleaner.

9) Remove the drum. See Figure 19

WARNING: Do not clean the OEM PCR with alcohol, as this will remove the conductive coating from the roller. If the PCR is an aftermarket, follow the cleaning methods recommended by the manufacturer. If the PCR is an OEM, we recommend it be cleaned with your standard PCR cleaner.

10) Remove the PCR from the assembly by prying up the two PCR holders on each side. (They will come out with the PCR). See Figures 20 & 21 11) Clean the PCR with your normal

Figure 14 Figure 10

Figure 18

Figure 15

Figure 19

Figure16

Figure20

Figure17

Figure21

Figure 11

Figure12

Figure13

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152th Issue - December 2016

12) Remove the two screws from the wiper blade, remove the blade. See Figure 22

14) Install the new wiper blade and two screws. It is easier to install if you slide it in under the PCR holders. See Figure 24

13) Clean out all the waste toner from the hopper. Make sure the seals are clean. See Figures 22 & 23

15) Place a small amount of conductive grease in the holders, and

install the PCR and holders. The holders will fit over their slots as you align them. Press them down and check to make sure the springs are working. See Figures 25, 26 & 27 16) Install the drum with the large gear to the gear or non-chip side of the drum into the waste hopper. See Figure 28 17) On the supply hopper, carefully pry out the fill plug and dump out any remaining toner. The fill plug can be difficult to remove as it is recessed. Take a small common screwdriver and work it around the edge lifting slightly until it comes loose. See Figure 29

Figure 22 Figure 27

18) Pry off the gear plate, remove the gears. See Figures 30 & 31 19) Remove the developer roller bushings from both sides. See Figures 32 & 33

Figure 23

Figure 28

20) Remove the developer roller. See Figure 34

Figure24 Figure29 Figure 32

Figure25

Figure30

Figure33

Figure26

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Figure31

Figure34


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152th Issue - December 2016 21) Remove the 2 screws from the doctor blade, remove the blade. See Figure 35

23) Make sure the doctor blade sealing foam and the developer rollers seals are clean and intact. See Figure 36

22) Clean out all the remaining toner from the hopper.

24) Clean the Dr. Blade edge so there is no evidence of build up along the edge. If any buildup exists, the cartridge will streak. No chemicals should be used. We have found using

a clean ice cream type wooden stick works great for scraping the blade clean without damaging it. See Figure 37 25) Install the seal through the developer roller opening. See Figure 38 26) Pull the tail of the seal through the seal port. See Figure 39 27) Install the doctor blade and two screws. See Figure 40 28) Clean the developer roller with a dedicated developer roller cleaner, and replace into the hopper. Place the long shaft side to the gear side of the cartridge. It should snap in place if installed correctly. See Figure 41

Figure 35

Figure 40

29) Clean and replace the conductive grease on the short shaft side of the roller. See Figure 42 30) Fill the hopper with toner for use in the Samsung Pro Xpress M3320, replace the fill plug and check for leaks. See Figure 43

Figure 36

31) Replace the bushings on both side of the developer roller. See Figure 44

Figure37

Figure 41

32) Install the gears in the order as shown. See Figure 45

Figure38

Figure39

Figure42

Figure44

Figure43

Figure45

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152th Issue - December 2016

32) Install the gear axle plate. See Figures 46 & 47

tabs are locked in place. See Figures 48 & 49

grease. Snap the end cap into place. See Figures 52 & 53

34) Blow off or vacuum the PCR cleaner and install the assembly back onto the waste chamber. Make sure the three

35) Fit both sides of the waste hopper tabs into the toner hopper. See Figures 50 & 51

38) Drill 3 small holes that correspond to the screw size you’re using. Install the three screws into the end cap. See Figures 54 & 55

36) Clean the contacts on the left side end cap, and replace the conductive

39) Clean the hubs on the gear or right side end cap. Snap the end cap into place. See Figure 56 40) Drill 3 small holes that correspond to the screw size you’re using. Install the three screws into the end cap. See Figures 57 & 58

Figure 46 Figure 50

Figure 55

Figure 47

Figure 51

Figure 56

Figure 48

Figure 52

Figure 53

Figure 49

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Figure 54

Figure 57

Figure 58


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152th Issue - December 2016 41) Install the drum drive gear. See Figure 59 42) The drum separators are fixed to the end caps. They should be set as shown. These arms keep the drum and

developer rollers separated until the cartridge is installed in the printer. See Figure 60 43) Place a small amount of silicon on the front rivet hole and replace the two metallic labels. See Figure 61 43) Slice off the two plastic rivets on the chip holder. See Figures 62 & 63 44) Remove the chip cover and replace the chip. See Figure 64

Figure 59

45) You can drill and insert screws into the posts, but I think using a hot glue gun here will be better and allow the core to be used many times. See Figure 65

46) Install both sides of the PCR lock into the PCR holders as show. This lock keeps the PCR from touching the drum and will help prevent flat spots on the PCR during storage. See Figures 66, 67 & 68 Repetitive defect chart: Upper heat roller: 77.5mm OPC drum: 75.6mm Lower pressure roller: 75.4mm Supply Roller: 49.0mm Transfer roller: 47.0mm PCR 37.5mm Developer roller: 35.0mm Printing test pages Depending on the model machine you have, there are different control panel configurations. To have test prints run on the laser printers, press the Menu button and scroll to the INFORMATION menu. From there you can select the Menu map, configuration, supplies info, demo, fonts, etc. pages.

Figure 60

Figure 64

Figure 61

Figure 65

Figure 62 Figure 67

Figure 63

Figure66

Figure 68

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PUBLISHER'S MESSAGE

编者的话 亲爱的读者朋友们, 你们好! 又是一年终末之时,当我们回忆过去的十二个月,一定会有许多难以忘怀的经历。 对于笔者来说,自己更是可以大言不惭地豪言“在这一年里见证了历史”。为什么这 么说?放眼世界,国内外风云变幻,先不说英国脱欧和美国总统选举土豪逆袭等足 以改写历史教科书的大事件,哪怕只将视野局限在我们的办公打印行业内,也有多 年难得一见的大事件震惊四座,比如说艾派克科技收购利盟国际。 艾派克科技主营打印耗材业务,而利盟国际是世界主要打印机供应商之一,因 此艾派克科技对利盟国际的收购是世界上第一起由办公打印下游企业对上游企业的 收购案,具有里程碑式的重要意义。同时,本次收购案的收购金额达到了惊人了 39 www.rechargeasia.com

亿美元,显示了艾派克科技及其合作伙伴们的强大企业实力。在未来,并购后的艾 派克和利盟有望在产品生产、销售渠道、成本管控等方面进行协同,艾派克关联企

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业奔图打印也有望与利盟强强联手,搭建覆盖打印机市场从高端到低端的全系列产 品线,前途不可限量!我们《亚洲再生业》杂志也一直在关注这一绝对焦点事件, 也一直在对其进行多方报道,请不要错过我们近期的相关内容。 此外,最近还有另外一件轰动行业的事件尘埃落定,那就是惠普于 9 月 13 日进 行的一次固件升级引发大规模用户不满。由于惠普是打印机市场占有率数一数二的 巨头企业,其一举一动都会引发多方关注,再加上此次固件升级让所有 OfficeJet 品 牌的喷墨打印机集体拒绝第三方墨盒牵扯范围实在太广,此次事件在全世界范围内 都引起了轩然大波。尽管事件最终因惠普服软道歉告终,但我们觉得其背后并不简单, 我们认为事件从始至终都在惠普的计算之内,惠普表面的鲁莽之下其实隐藏着深谋 远虑。请阅读专题文章《惠普牌“定时炸弹”:宣战还是试探?》,让我们为您揭开 一切的谜底! 一年里值得说道的事情很多,但篇幅所限只能忍痛割爱。“弱水三千,只取一瓢”, 杂志只能选取部分精华,其内容再多终究只是一个引子,更多的内容还是需要您睁 大双眼亲眼见证。2016 已经足够精彩,未来又将如何?我们与您一同见证。

冯飞 亚洲再生业(RechargeAsia)中国编辑部

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国产打印耗材的困局与发展 北京雷斯杰办公用品有限公司经理 左龙勤 国产打印耗材经历了十多年的发展,已经被国人越来越接受和认可。这十多年来,国产耗材从 最初的被抵触、被拒绝到目前的广泛接受,是与国产打印耗材界的各位同行多年的努力与付出密不 可分的。耗材行业也从最初的萌芽期、成长期进入到目前的成熟期甚至衰退期。 国产打印耗材目前的局面可谓是一盘散沙、良莠不齐。行业门槛过低,从业素质要求不高,低 端手工作坊大量充斥市场。加工手法低劣(以旧翻新、偷工减料)、一味恶性竞争,可谓乱象丛生, 一副不做死不罢休的姿态。这是大家都不愿意看到的,但又迫不得已而为之。尤其最近两年,大家 在满怀期待中,迷茫地度过了一年又一年,大家的感觉是生意越来越难做。行业面临空前的压力, 企业逐步陷入困境,整体销量不断下滑,客户订单不断萎缩,企业利润越来越薄,老客户不断流失, 公司岗位留不住人,可谓是危机四伏,困难重重,前途迷茫。 面对如此困局,我们该如何冲出重围,度过难关,找到适合自己发展的道路呢? 首先,我们要坚定信心,在困难面前,往往最先击败我们的是自己,如果刚开始自己就失去了信心, 结果只能是不战而败。机会永远有,风雨只是洗礼。真正好的大企业大多数是诞生在坏时代,都是 经历了重重困难而留下来的。要充分认识到别人的危机就是你自己的商机。要么发现商机,要么创 造别人的“痛苦”。很多明天的商机放在今天看就是“损失”。要好好把握现在,活在当下,不断 积蓄能量,充实自己,发展自己。信心堪比黄金,它甚至比黄金还重要的多。世上无难事,只要肯 攀登。 其次,要定位精准。生意好不好做,关键看眼光。会赚钱的轻飘飘,不会赚钱的累弯腰。商战 也不是商品之战,而是认识之战。商业成功的关键在于顾客心目中针对竞争创造一个优势位置 ---- 定 位。企业要对自己有个客观准确的认识,根据自身条件作出适合自己的定位。定位是非常关键的事。

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比如行业内的品牌定位,天威最早是色带,现在是

中国汽车行业在过去很长的年代里没有练好基本功,

3D 打印机。格之格最早是墨盒,现在是激光打印机。

当国外品牌的汽车大举进入中国市场时,国内汽车行

莱盛最早是瓶粉,现在主抓客户服务。而雷斯杰的

业不堪一击。短时间内没有一款响亮的国产知名品牌

定位则是鼓粉盒,现在雷斯杰又推出全系列针式打

来和外企抗衡。面对如此庞大的国内汽车消费市场,

印机,及时把握国家“营改增”的政策优势,增加

中国汽车而只能望“车”兴叹,眼睁睁地看着国外汽

企业的造血功能,从而提升企业利润。

车品牌大把挣钱。打火机行业就更不用说了,论数量,

不同行业有不同的品牌定位。比如家电行业的

全球第一;论利润,全国所有生产打火机企业的利润

不同品牌的定位:格兰仕以成本为优势,海尔以服

加起来还不如美国 ZIPPO 一个品牌一家企业的利润额。

务为优势,格力以品质为优势。快餐行业的定位:

因此,努力打造品牌才是企业的长盛不衰的法宝。

麦当劳吃的是汉堡,肯德基吃的是鸡翅,必胜客吃

与此同时,在如火如荼的网购大潮中如何找准自

的是比萨。汽车行业:奔驰聚焦尊贵,宝马聚焦速度,

己的位置? 未来市场的最大赢家一定是产品力(技术

沃尔沃聚焦安全。日化行业:舒肤佳突出杀菌,海

力)、运营力、品牌力都强大的公司。网络时代的发展,

飞丝突出去头屑,霸王突出的是防脱。所以产品及

网购消费的兴起与普及,标示着渠道为王的时代已经

品牌的定位极其重要。只有先给自己明确一个方位,

过去,内容为王的时代即将到来。对于一个国家而言,

找出最适合自己的差异化特色。再集中自己的优势

制造业是 1,互联网是 0,没有了制造业,互联网产业

资源,发现自身产品或服务的独特性,瞄准精准客

就无从谈起,只有两个行业的深度融合才是 10。未来

户,发掘目标用户的痛点,设计好客户产品,围绕

的商业一定是服务加产品,内容加渠道。

客户打造核心用户群,并以此为据点来打造自己的

随着网购渠道的兴起,厂家和商家的分工将越来

品牌。定位是为企业量身打造,让企业或品牌在消

越明确。很多人都有一个模糊观念,认为网购渠道的

费者心目中有一个突出的位置。如果连这个意识都

兴起,会很大程度上挤压经销商的生存空间,甚至认

没有,那只能说:不是一路人,怎么抄近路也没用。

为经销商没有存在的必要了。事实上恰恰相反,网购

再其次,面对低价恶性竞争,我们该如何面对?

渠道的兴起,真正打压的是终端的生存空间,而不是

一般来说,创造价值才是赚钱的前提,赚钱未必创

渠道。对经销商配送的要求不是在弱化,而是在强化。

造价值,但创造价值一定会赚钱。如何创造价值呢?

在网购渠道兴起的大背景下,品牌和配送成为影响销

通常有以下两个方面可以借鉴:一是能开发出市场

售最为关键的两个环节。从厂家而言,应该做好以下

接受的新产品和服务;二是能用更低的成本和更低

三件事:1、自始至终提供更具性价比的产品。2、大

的价格向市场提供产品和服务。单从产品的角度上

力推广、运作和提升品牌。3、制定和维护有序的市场

讲,不外乎三个层次的产品。一是最顶端的金字塔

规则。对于经销商而言,不要把主要精力放在和厂家

尖产品,属于革命性产品,是企业自己的拳头产品,

进行利益博弈这方面。应该更加专业和聚焦,而应该

也是最主要赢利点的产品。二是中间的增腰产品。

努力做到以下三个方面:一是努力提高仓库管理能力,

属于改良型产品,是属于定制类产品,含有客户的

降低库存,良性循环。二是努力成为多品牌同类产品

特定需求。此类产品带有一定的保护性,也能有合

的售后服务中心,而不是单一品牌的售后服务中心。

理的利润点。三是最底层的是塔底部分,属于通路

谁有办法将售后的成本属性转变为利润属性,谁就真

性产品,以大众化为标识。人人能做,个个能贴。

正控制了渠道。三是努力提高配送的质量、速度和范围,

量大利少,毫无技术含量,仅靠规模和管理来赢利。 其实生意并不是要求企业做多大规模,往往越大的 企业其潜在的风险更大。把企业做大做快是本事, 做慢是功夫!但一定要做强做专做精!很多时候不 是市场不争气,而是脑袋不争气。企业的竞争不在 工厂,也不在商场,从根本上讲,企业竞争的终极 对决是在消费者的心目中。而一味地低价格只会加 速企业自身的灭亡。没有合理的利润,产品质量和 服务就无从谈起,企业的两只左右手都没有了,企 业也就废了,更不用谈企业的发展了。 国内最明显的两个行业的现状已经给我们做出 了警示,一个是汽车行业,另一个是打火机行业。

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成为快递和物流公司区域配送的潜在竞争对手。我

户对产品的忠诚度。商品的价值不单纯是商品本身具

们大可不必谈网色变,在此可以提示大家:网购可

有的价值,它还包含有产品附加值,这一价值是由服

以任性,服务千万别忽视。尤其针对国产打印耗材

务来实现的。服务程度决定产品附加值的大小,明确

来说,服务更是重中之重。鼓粉盒产品的主流消费

地讲,经销商作为渠道,只有具备增值的能力,他才

群体还是在单位,并非家庭和个人。除开个体文印

能生存下去。

店及微小企业是目前的网购主力外,真正的量仍在

C:加强资源整合。现在不是考虑如何竞争的问题,

传统渠道里。我们在享受超低价网购的便捷外,更

而是研究如何合作。通过沟通,进行强强联合,形成

应该关注品牌所具备的综合优势:极具性价比的产

优势互补,实现资源共享,最终抱团取暖,度过寒冬。

品,周到细致的讲解,规范的市场保护,严格的品

D:注重品牌推广。多年来,人们对于兼容国产耗

质把控,健全的资质认证,丰富的差异化品种,便

材的印象是低价,这种消费心里反过来也影响了企业,

捷完善的售后服务,相信这一切正是客户所需要的。

大家纷纷推出更低廉的产品来推动快速销售。这样的

除开上面所讲述的几个方面外,从细节上讲, 雷斯杰认为,还应该从以下几个方面来突破。

恶性循环导致的直接后果就是耗材领域品牌建设的艰 难。一个真正的耗材品牌,应该包含四大核心要素:

A:寻找新的机遇。面对简单粗暴的价格战,

口碑相传的产品质量、成熟专业的服务体系、独特一

面对产品同质化严重。我们必须从客户真正的需求

贯的经营理念、敢于担当的社会责任,这四者都是相

出发,仔细分析,认真研究客户的打印需求。做出

辅相成的。企业要有社会责任感,形成并坚持优良的

差异化的产品,从质量上高标准、严要求、细把关。

经营理念与个性,不断提升产品的品质,提供优质的

比如针对 A5 打印的特点,做一些针对行业的专属

服务,才能赢得社会各界良好的舆论和口碑,才能为

产品。比如针对文印行业的特点,做一些高容量的

企业树立百年品牌夯实基础。

打印硒鼓。针对印刷行业的特点,做一些能出硫酸

新时代下的商业竞争已经不是资源和资金的竞争,

纸的硒鼓。那么针对家庭用户呢?针对用量大的用

也不是产品的竞争,而是商业模式的竞争、客户群体

户呢?针对微小企业呢?针对重复加粉的用户呢?

的竞争,竞争的本质从市场占有率的竞争转移到客户

针对学校、医院、银行……通过细分市场、细分客

占有率的竞争,尤其是客户忠诚度占有率的竞争。但

户来进行量体裁衣式的定制产品。用价值来体现价

这些归根到底还是品牌的竞争。竞争形式的转变要求

格,以此来赢得客户的信赖。让客户在购买产品的

我们必须一切以客户为中心,一切以客户为导向。顾

同时,还能享受到增值的服务。这也可以算是一种

客是对比的。没有对比你就没有价值。顾客的忠诚度

转型,或者说是创新。努力把产品做细,把公司做强,

来自于他对比后无其他选择。营销的本质就是永远比

拥有企业自己的核心竞争力。

竞争对手好一点点。集中竞争对手所有的优势于一身,

B:练好内功。认真抓好质量和服务两个基本功。 这两方面好比企业的左右手,两手都要抓,两手都 要硬。 从质量上讲:雷斯杰对于质量二字的理解:质

把自己变成强者。 中国未来十年中产阶级的容量会越来越大!一切 以利润为导向,锁定中高端客户,腹部减肥,丢掉低 端客户。高端客户对价格不敏感,对价值很敏感。高

量质量,先质后量。这就是为什么“质”排前“量”

端客户转介绍也是高端客户,这才是最容易挣的钱。

排后的原因。要严格按照 ISO9001 质量管理体系等

看生意好不好,不是看规模,而是看利润。你的生意

相关体系认证标准执行。从原材料、配件、研发、

为什么累?是因为你公司的低端客户太多了!你能力

配套、生产、检测等环节严格把关,加强对新员工

再好也要倒闭。切低端切久了,品牌形象是很难改变的。

的培训,在提高工作效率的同时保证产品质量的稳

这就是切低端付出的代价。全世界的企业都在升级,

定。产品的质量保证是需要投入很大的精力,需要

连国家也在号召创新,淘汰落后产能,从低端转中高

长时间坚持的。所以说质量就是企业的生命。

端。对于高端客户,只要提升一点,价格就可以溢价。

从服务上讲:售后服务是企业提高自身竞争能 力、增加销售量的法宝,也是厂家塑造品牌形象赢 得市场的必要手段。售后服务使销售有了延续性。 商家把产品卖出去了,并不等于商家的销售行为就 结束了,其实这只是销售的良好开端。随着市场经 济的发展,用户的消费观念已日趋理性化。除了关 心产品质量外,商家售后服务的优劣直接关系到用

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只有掌握商业竞争的核心与本质,才能有的放矢、步 步为赢地走向胜利。


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2016 年 12 月

惠普牌“定时炸弹”:

宣战还 是 试探? “炸弹”引爆,毫无预兆 2016 年 9 月 13 日,对于荷兰打印机耗材供应商 123inkt 公司来说,这天本来又是一个 普通得不能再普通的日子。 但是平静的时光很快就被打破了,该公司在一天之内突然收到了超过 1000 次投诉,投诉 的内容非常一致: 9 月 13 日当天,在惠普打印机上使用的第三方墨盒突然失效,无法继续工作。 短时间内出现如此大规模的投诉是非常罕见的现象,123inkt 公司对此非常重视。经调查, 该公司发现本次第三方墨盒集体失效的锅并不该由自己来背,问题实际上出自惠普以前的 一次固件升级。惠普该次固件升级会导致适用于惠普打印机的第三方墨盒无法使用,甚至 直接破坏第三方墨盒。 123inkt 的遭遇并不是偶然,因为全世界范围内很快都传来了惠普打印机拒绝第三方墨 盒的报告,而且被波及的惠普打印机用户非常广泛。由于规模巨大,且惠普打印机品牌在 市场内占有优势地位,本次事件很快引来了包括 BBC、《卫报》、《华尔街日报》等权威媒 体的关注。 据报道,事件中受影响的打印机均为惠普 OfficeJet 系列的喷墨打印机产品,包括了 OfficeJet、OfficeJet Pro、 OfficeJet Pro X 等几个子系列。上述系列打印机之前一直可接受由 第三方生产销售的低价兼容耗材,但在 9 月 13 日却开始集体拒绝第三方耗材。由于惠普最 近一次固件升级是在事件发生的半年前,也就是今年的三月份,因此可以推测惠普在此次 固件升级时做了手脚,添加了一个会延迟生效的程序,该程序会让打印机在固件升级后的 半年拒绝机器正在使用的非官方墨盒。 对于惠普本次固件升级,《卫报》在新闻标题里直接用“定时炸弹(timebomb)”来形 容。惠普在进行该次固件升级时,对外宣称此举是为了“保护惠普的创新成果和知识产权”, 但其实际效果却不止如 此。实际上,突然性的 第三方墨盒出错损害了 很多打印机用户的利 益,不仅破坏了正在使 用的墨盒,而且用户的 日常工作带来了麻烦。 很显然,惠普这次 引爆的“定时炸弹”颇 有些 “损人利己” 的味道。

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惠普态度反转,打印巨头也有服软之时 不过惠普此举是出于什么目的,该公司这次显 然捅了一个大马蜂窝。 全世界有成百上千家像 123inkt 这样的第三方 打印耗材供应商,还有很多惠普打印机的渠道销售 代理,这些公司覆盖了数以万计的惠普 OfficeJet 系 列喷墨打印机用户,惠普的鲁莽行为无疑一次性将 这些供应商和打印用户全部得罪。用 EFF 特别顾问 Cory Doctorow 的话来说,“惠普正好给了数千万用 户一个让他们不再相信惠普的理由”。9 月 13 日的 “定时炸弹”引爆只是一个开始,惠普接下来要面

机器毫无预兆地突然性拒绝墨盒,事件爆发后的强硬

对来自媒体和用户的巨大舆论压力。

态度……种种行为表明惠普似乎铁了心要与广大第三

当得知第三方墨盒出错不是墨盒本身的问题,

方打印耗材用户对着干。

而是惠普从中作祟之后,各大打印耗材供应商纷纷

惠普来势汹汹,但用户们也并不好惹。不管惠普

将矛头指向了惠普,广大惠普打印机用户也将投诉

有多大的体量和影响力,客户的集体不满完全可以迫

对象从耗材供应商转向了惠普。更糟糕的是,不少

使惠普的决策者收回之前所做的决定。惠普后来的表

利益受到损害的用户已经打算采取法律手段向惠普

现也十分识时务,若不是最后道歉并取消了升级后的

维权,世界各路媒体的曝光还让惠普雪上加霜。总

软件安全机制,谁也不知道惠普到底会因此丢掉多少

而言之,惠普麻烦大了。

客户。

在巨大的压力之下,惠普官方的态度在事件发

虽然惠普能够悬崖勒马,但无论如何,它还是给

生后的一个月内经历了 180 度的转变。刚开始,惠

自己制造了不小的麻烦。那么问题来了,当惠普决定

普向外界重申自己在半年前发布固件升级时的态

要在固件升级程序里埋下“定时炸弹”的时候,有没

度,称“此次更新的目的是为了保护惠普公司的创

有料到日后会遭遇如此强烈的反弹?惠普表现出来的

新及知识产权”,但仅过了一周,该公司就固件升

“鲁莽”是否另有深意?

级导致第三方墨盒认证失败的问题致歉,同时取消

惠普一直宣称自己对固件进行升级是为了保护自

了该软件的安全机制。又过了半个月,惠普官方面

己的创新成果和知识产权,换句话说,惠普要保护的

向 OfficeJet、OfficeJet Pro 和 OfficeJet Pro X 系列打

是自己的“正当利益”。尽管惠普某些行为可能已经

印机发布全新固件,允许使用第三方墨盒。自此,

超过了“保护利益”的范畴,但我们可以相信惠普的

事件终于告一段落。

初衷始终是不变的。

在前后一个月的时间里,惠普的态度大反转耐

现代企业的基本目标始终是唯一且不变的——创

人寻味。众所周知,惠普是打印行业里市场占有率

造更多的利益和价值,惠普这样的知名企业更不例外。

最高的打印机制造及供应商,在整个市场供应链里

从这一点来看,惠普本次升级固件的行为似乎有些反

处于最上游的地位,其一举一动都有可能对整个市

常,因为它损害了客户的利益,也就会损害惠普本身

场产生不可忽略的影响。但是,这一次惠普谋划已

的利益。

久(至少策划了半年)通过固件升级让打印机拒绝

但如果我们再仔细审视一下,会发现惠普的直接

第三方墨盒的行动,却很快就在公众的反对浪潮之

损失并不算大:首先,固件升级是现今打印机供应商

下无疾而终。

频繁使用的手段,惠普有权力对自己的机器进行升级;

在打印行业里几乎能占半壁天下的惠普公司, 这一次不得不服软,这说明了什么?

其次,这次固件升级受到影响的是第三方打印耗材用 户,惠普的原装耗材用户并没有受到影响;第三,惠 普只是对 OfficeJet 系列下几个子系列的喷墨打印机进

进击的惠普,鲁莽还是另有机巧?

行了升级,这些机器在惠普几百种机型里只是少数一

一般来说,像惠普这样的成熟国际化大企业,

部分,因此造成的影响其实也有限;最后,本次固件

在作每一个决定时都应该深思熟虑,但这一次惠普

升级后过了一个月,惠普就撤销了会影响第三方墨盒

的表现却显得十分鲁莽:悄悄在升级程序中做手脚,

认证的软件机制,也大大削弱了事件影响。

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也就是说,这次事件其实是“雷声大,雨点小”,

样的手段,才能既压制兼容耗材又不会得罪客户。试

对惠普的利益没有实质性的直接影响。单凭这一点,

探之下,一旦舆论反应不好,惠普完全可以在事态进

我们就可以说惠普其实在行动之前就有过深谋远

一步扩大前收手。

虑。我们可以认为,惠普这一次固件升级并不是真 心想要完全排斥第三方耗材。 那么,惠普这次行动的目的到底是什么?

因此,我们可以认为,惠普现在并没有打算采取 更激烈的手段,或者说时机未到。但是今天不行动, 不代表惠普未来不会行动;就算惠普不行动,不代表 其他的打印机供应商不会行动。在原装耗材和兼容耗

原装与兼容,绕不开的二人转

材互相竞争的市场里,变数和风险始终是存在的。

对于惠普这样的打印机供应商来说,打印机本 身其实并不是重要的利润来源。实际上,打印业务 的利润大部分都由打印机厂商自己生产销售的原装

对打印工作原理有所了解的用户都知道,打印机

打印耗材创造。在市场里,原装耗材的最大竞争对

芯片是打印机最核心的工作部件之一,其性能优劣会

手就是琳琅满目的第三方耗材,也就说我们常说的

影响打印机的程序逻辑和日常工作效率。与此同时,

兼容耗材。双方之间的竞争关系决定了惠普等打印

由于打印机每次固件升级都会对打印机工作时使用的

机供应商不会放弃夺回被兼容耗材占领的市场,并

程序产生直接影响,这会导致未来每一次新的固件升

会为此采取各种手段:舆论宣传、专利诉讼、产品

级都可能让正在使用的兼容芯片瞬间报废,从而大大

加密,以及现在常用的新手段“固件升级”。

影响我们对打印机的正常使用。

固件升级之所以成为用来抑制兼容耗材的新手

在这种形势下,每一个打印机用户都必须思考一

段,主要是因为其升级时间和方式完全由打印机供

个问题:使用原装芯片,还是使用兼容芯片?如果选

应商自己决定。进行实际操作时只需要上线一套编

择物美价廉的兼容产品,则必须考虑如何应对原装厂

好的程序,就能影响数万台打印机,成本小威力大,

商可能采取的固件升级等手段。所以,大家必须选择

且难于防范。导致 9 月 13 日“定时炸弹”爆发前

一个技术实力过硬的靠谱芯片供应商!

的那次固件升级,本来也只不过是惠普的一次常规 升级。

可是,现在市场上的兼容芯片企业汗牛充栋,作 为用户的你又该如何选择呢?一般来讲,如果没有特

近几年来,每当惠普、佳能、爱普生等打印机

殊的要求,选择最有名气和实力的企业是没错的。生

供应商对自己的固件进行升级时,总会有一些兼容

产芯片的企业虽多,但实力和声望并俱的企业却不多,

耗材“不幸阵亡”,这是非常普遍的现象。之所以

而艾派克微电子绝对是行业内的绝佳选择之一。

惠普这一次的行为造成的反响异常大,是因为该公

艾派克微电子在打印耗材行业内经营多年,早已

司对适用于 OfficeJet 系列喷墨打印机的兼容耗材采

在芯片领域积累了深厚的技术优势,对于每一次固件

取了一刀切的策略,这就大大超过了公众的容忍度。

升级都能迅速作出反应。本次惠普的“定时炸弹”事

用户会认为,自己使用第三方耗材主要就是因为它

件发生时,艾派克就很快推出了解决方案,帮助用户

们物美价廉,而惠普不去努力改进产品的性价比,

减少固件升级带来的损失。此外,艾派克还在为彻底

却对第三方耗材痛下杀手,逼迫用户购买昂贵的原

解决“固件升级”问题做努力。该公司推出的一款能

装耗材,这种行为无法容忍。

自动监控固件升级的应用软件 Apex Support 就是成果之

用户就是上帝,惠普不可能不考虑用户的想法,

一。此款软件目前可以实现 OEM 打印机固件升级信息

但是惠普显然也不想放任兼容耗材占领市场,所

以及 OEM 新品打印机信息实时推送和查询,以便客户

以肯定也不会放弃使用固件升级这样的手段。在

更高效地获取打印机固件升级信息,并以最快的速度

这样矛盾的心理之下,惠普的选择就非常合情合

应对,而且这款软件完全免费。未来,还会有更多来

理:试探。

自艾派克的解决方案,帮助更多的用户应对“固件升级”

选择 OfficeJet 系列产品安装特殊的安全认证机

问题。

制,是为了试探大众对此行为的反应。通过观察用

所以,在原装耗材和兼容耗材互相竞争的市场里,

户和媒体的反应,惠普可以研究大家对原装耗材和

用户若想规避固件升级带来的影响,放心使用兼容耗

兼容耗材的看法,以及对不同形式的固件升级的容

材,还是赶快选择像艾派克微电子这样靠谱的芯片解

忍度。惠普想要知道,如果自己对兼容耗材采取更

决方案供应商吧!

激烈的手段,大众会不会有抵触情绪;自己采取怎

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应对固件升级,从芯片开始

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2016 年 12 月

总第 152 期

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© 2016 UniNet Imaging Inc. All trademark names and artworks are property of their respective owners. Brand names mentioned are intended to show compatibility only.

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Date Change of RechargExpo India 2017

2017 印度展日期变更 尊敬的参展商和观众: 你们好!近期,大家应该都已经从多种渠 道得知印度最近废除大面额纸币的消息,印度 这一政策导致了当地商人将大部分时间花在了 兑换货币及处理相关事务之上。 作为本次 RechargExpo India 2017 展览会的 主办方,我们每周都会收到印度本土合作伙伴 向我们反馈的关于印度政策对当地商人造成影 响的信息。我们根据反馈信息得知,我们在当 地的参展商及观众受到该政策的影响较为严重, 且他们当中的大多数都建议延期举办展会。 为了确保能为各位奉上一个更有价值的展 览会,让前往的参展商和观众都能有更多的收 获,主办方综合印度的实际情况及当地多位展 商与观众的意见,决定延期举办展会。 现 定 于 2017 年 1 月 12-14 号 在 印 度 新 德 里 举 办 的 RechargExpo India 2017 联 合 The 2nd Imaging solution India Expo 展览会的展馆地址不变,依然是 NSIC Exhibition Complex 会展中心。我们相信本次调整能让届时 的展会拥有更优质的买家资源,从而使我们的广大客户更加受益。 我们非常理解本次展览的调整给您的原本出行和会客计划带来不便,为了让大家可以尽快重新安排展会计划,我们 在此提前通知大家,希望广大参展商和观众能及时调整安排。 对于这种由于政府政策变动的不可抗力导致的日期变更,我们对此表示抱歉。我们非常感谢各位的理解和支持! 2017 年 1 月 12-14 日,我们在印度新德里 NSIC Exhibition Complex 等您! RechargExpo India 2017 《亚洲再生业》杂志 2016/11/28

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展会热点

2016 年 12 月

总第 152 期

See Your Expos on our Show Calendar 2017 !

又到一年拓新时,SHOW CALENDAR 2017 助 您掌握全球展会脉搏! 12 月已至,新的一年就在眼 前。每年的这个时候,大家都需 要静下心来总结过去,继往开来。 2016 年里,我们见证了耗材行业 里的大资本在市场里呼风唤雨, 也经历了行业转型期里的种种动 荡。时代在前进,行业在变化, 固守一隅终会被时代浪潮淹没, 所以请勇敢打开大门,走向全球 市场吧! 在即将到来的 2017 年,《亚 洲 再 生 业》 将 继 续 推 出 新 一 年 的 展 会 海 报“SHOW CALENDAR 2017”,服务整个打印耗材行业。 这份海报这不仅将全球各地展览 会的相关信息,如时间、地点、 联系方式等等一网打尽,为您省

show_calendar2015_small

去四处查找国际展览会信息的时 间,还为各大办公耗材行业内的优 秀企业提供了展示自我的平台。届 时海报将全球发行,每一位拥有海 报广告位的客户都将让全世界的行 业人士领略优秀企业的风采! “SHOW CALENDAR 2017”计划 于 2017 年 1 月开始全球发行。如果 您有意借助我们所提供的平台为您 的企业进行全球宣传,请尽快联系 我们的工作人员;如果您或您的客 户需要这个行业展会年历,请尽快 将您的接收地址告诉我们,我们将 在全球范围内为您发送海报! 让我们在 2017 年的全球办公耗 材行业展会不见不散! 现将过去两年的海报样图奉上, show calendar 2016_small

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供大家参考:


2016 年 10 12 月 总第 150 152 期

市场动态 展会热点

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市场动态

2016 年 12 月

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Beyond Imagination! Apex Merges Lexmark with $3,900,000,000 !

艾派克 260 亿收购利盟, 强势并购打开想象空间 珠海艾派克科技股份有限公于北京时间 11 月 30 日

业 内 专 家 以“ 珠 联 璧

在美国肯塔基州完成对利盟国际有限公司 100% 股权的收

合”一词形容此次艾派克

购。至此,这起中国最大的海外打印机收购案画上圆满

与利盟的商业联合。虽是

句号。此次收购方由艾派克科技股份有限公司及太盟投

笑语,但也从一定程度上

资集团(PAG)共同牵头,并有联想控股旗下的君联资本

指明了此次并购双方“契

参与,共出资 39 亿美元(约 260 亿人民币)。

合”程度之高,协同发展

作为全球兼容打印耗材和配件行业的领导者,艾派

想象空间之大。

克一直致力于为消费者提供最佳的打印服务解决方案。

汪东颖表示:“收购后,这一世界级高端打印机品

其控股公司股东同时控制奔图电子有限公司,是中国唯

牌将坚守其科技、质量、定制服务等核心价值,继续巩

一一家研发生产和销售激光打印机和打印解决方案的专

固和加强利盟在欧美市场的领先地位,积极开拓包括中

业公司。

国在内的新兴国家市场。”

分析人士指出,艾派克收购利盟,是典型的战略性

在业内人士看来,双方最直接的协同首先体现在产

并购。其目的之一是获得更好的技术和产品,参与国际

品上,目前利盟公司拥有 35 项以上的中高端产品,包括

市场的竞争。通过此次并购,艾派克获得了先进技术、

彩色打印机和 A3 打印机等,但缺少中低端产品。这与主

国际化品牌、团队和营销渠道,并与现有技术、渠道形

攻中低端产品线的奔图形成了互补,收购完成后,双方

成优势互补。艾派克酝酿多年的国际化战略完成关键一

有望共同搭建覆盖高中低档打印产品的全系列产品线,

跳,跻身真正意义上的国际化打印公司。

大大节省了研发的时间和成本。

作为打印行业最大一宗海外并购案,艾派克收购利

在销售渠道上,双方也实现了“完美”互补,目前

盟公司引起国内外行业界广泛关注。从目前双方的发展

利盟的优势市场在欧美地区,在亚太、拉美等发展中国

情况和优势来看,业内专家称此次并购扩大了全球打印

家的市场份额不高。而奔图已经在发展中国家建立了雄

行业未来发展的想象空间。1300 亿美金的打印机市场迎

厚的渠道和客户根基。双方的合作有望快速打开全球销

来了新的竞争者。

售网络。 在成本降低上,二者的协同效应同样可期,在整合

协同升级 国际打印阵营呈现新格局 利盟是是打印成像解决方案、企业软件、硬件和服 务等领域公认的领先企业。公司业务遍及 170 多个国家, 在打印管理服务和定制化解决方案方面具有领先的竞争 力。利盟是全球前五大激光打印机厂商,其核心优势是 强大技术能力。据不完全统计,目前利盟已经拥有超过 2000 项专利技术以及丰富的中高端打印机及打印耗材领 域的国际经营经验,被誉为打印行业的“奔驰”。 而作为国际市场兼容耗材第一生产商,艾派克及其 关联企业奔图多年来着眼于中低端打印机的开发和研究。 作为中国唯一一家拥有自主核心技术的打印机厂商,奔 图在产品、技术、专利、成本、产业政策等方面拥有众 多优势。迄今奔图已完成了 35 页以下的全线黑白机产品。 4 个黑白激光引擎平台,打印、扫描、复印、传真功能全 系列产品。

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2016 年 12 月

市场动态

总第 152 期

完成后,双方在供应链上的议价能力将大大加强,规

方面拥有行业领先的地位,拥有成熟的行业和丰富的高端

模化的生产以及艾派克在耗材部件上的技术积累,都

客户服务经验。此次奔图与利盟的联合有望在打印行业掀

将有助于生产成本的降低。

起定制化服务的新潮流。 利盟新任 CEO David Reeder 表示:“我对利盟完成并购 交割感到兴奋,利盟在全球拥有对科技充满热忱的员工,

产业升级 开启定制化服务新潮流

我们致力于为客户更有效地提供打印管理服务。现在,我

打印机行业是一个巨人游戏,后进入者面临很高

们在中国和亚太区的增长值得高度期待,同时继续为其他

的专利壁垒,市场期待新进入者带来新的机会。“利

地区的客户提供行业领先的产品与服务。我很荣幸能够领

盟 + 奔图”时代,必将推出更符合市场需求的产品和

导利盟进入新的发展阶段。”

服务,为不同层级,不同需求的打印用户提供选择。

艾派克董事长汪东颖表示:“艾派克和利盟的携手,

此次并购的另一大利好是对打印机行业服务模式

将是打印机行业的最佳组合。利盟深谙先进的打印机技术,

的重新“定义”。据了解,目前打印市场仍延续着传

在打印管理服务方面走在行业的前列。艾派克根植于新兴

统的通用化解决方案,但从用户的需求发展来说,这

市场,精于打印成本的管控。双方优势互补,释放出的协

一传统模式已经无法满足用户个性化和专业化的使用

同效应值得期待。”他说:“利盟始终秉承对客户、员工

需求。而奔图和利盟正是个性化定制打印服务的倡导

和社会负责的态度,追求卓越的文化,与艾派克的理念非

者。奔图的优势之一就是能与客户共同定义产品,高

常吻合。我们期待与利盟共同发展,同时为利盟注入新的

效满足特种需求。目前奔图已经推出了身份证机、金

价值,相信,利盟将在新兴市场特别是亚洲市场实现进一

融专用机、医疗机等特种行业打印机。而利盟在 MPS

步增长。”

More Details about Apex Merger

艾派克科技披露并购利盟更多细节 近日,珠海艾派克科技股份有限公司(以下简称“艾派克科技”) 发布了关于重大资产购买的进展公告, 在公告中披露了与并购事务相关 的诸多细节。 与并购相关的海外特殊目的公司架构方面,艾派克科技与太盟投资 及君联资本管理的投资机构上海硕达投资中心将在开曼群岛、香港、瑞 士及美国等地设立多家子公司,用于并购事务,并最终将由位于美国特 拉华州的子公司 Ninestar Lexmark Company Limited 完成本次交易。本次交 易将通过合并子公司和 Lexmark 合并的方式实施,合并后合并子公司停 止存续,Lexmark 作为合并后的存续主体。合并实施完成后,瑞士子公司 Apex Swiss Holdings SARL 持有 Lexmark 的 100% 股份。 融资方案方面,艾派克、太盟投资和朔达投资以自有资金共计出资 约 15.18 亿美元(约合人民币 104.74 亿元),具体为:(1)艾派克出资

地利、俄罗斯、墨西哥 7 个国家的反垄

现金约 7.77 亿美元;(2)太盟投资出资现金约 6.52 亿美元;(3)朔达

断审查,中国国家发展和改革委员会的

投资出资现金约 0.89 亿美元。本次交易的剩余款项将由海外子公司向银

备案及广东省商务厅关于本次交易境外

行申请中长期并购贷款取得。

投资事项的备案和 CFIUS 审查,已办理

据了解,截至该公告日,该次交易已经分别获得了艾派克股东大会、 Lexmark 股东大会的批准,并已经通过了美国、土耳其、波兰、德国、奥

本次交易涉及的境内机构境外直接投资 外汇登记。

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市场动态

2016 年 12 月

总第 152 期

Three Trends of A3 Digital Copiers Market

A3 数码复合机行业变局 三大趋势孕育新机遇 垂直行业和办公环境正不断发生着翻天覆地的变化,

业和个人的打印、复印需求同步增长,潜在受众客户的交

长久以来相对稳定的文印设备市场也不能自外于这股潮

集几乎相同,打印和复印市场的融合“水到渠成”。由

流。多元化的需求和巨大的市场机会,为文印设备市场的

于打印和复印都是技术壁垒很强的行业,在这一融合中,

颠覆性变革创造了条件。

技术占优的企业将会拥有更多的话语权。

目前,全球复印机市场的总量已达 550 亿美元。据

其次,合约模式不断发展。目前,全球 70% 到 80%

IDC《中国打印外设市场季度跟踪报告 (2016 年第二季度 )》

的复印市场都采用了“合约模式”,即客户可以采取“用

显示,2016 年上半年中国打印外设市场中 A3 数码复合机

多少,付多少”的形式,不需要再购买硬件和耗材。虽然

的出货量仅占整体市场的 6%,而销售额却占到了 34%,

目前中国大部分还是买断的市场,但朝着合约模式进化是

产品平均单价高于桌面型打印机。考虑到业务量的增长、

行业发展的必然,这对企业的服务能力是个考验。

需求的增加以及经济形态的转型,这一数值显然还会继续 增长。

第三,从单功能向多功能的演变。与传统复印机只专 注于单一复印功能相比,集多种功能于一体的复合机更加 符合现代企业的办公需求。除了众所周知的打印、复印、

行业变局三大趋势孕育新机遇 经历了过去几十年的发展,从模拟到数码、从黑白到 彩色、从低速到高速,A3 数码复合机的性能迭代速度有

扫描、传真等基本功能以外,彩色、低碳、成本控制等要 素也成为企业关注的重点。另外,除了硬件的功能集成外, 安全性、智能化等用户体验也是用户考虑的重要因素。

目共睹。但是受制于行业和渠道壁垒的钳制,传统复印行

A3 数码复合机市场是一个机遇与挑战并存的领域。

业在服务、零配件供应、用户体验等环节上也面临着多重

从以上三个发展趋势不难看出,用户对设备的管理能力要

挑战。尤其是随着中小企业客户群体的快速崛起,复印机

求越来越高。以前谈及 OA,或者复合机,大部分都是从

市场的发展正悄然呈现出一些新的变化。纵观办公市场的

办公设备角度出发。而未来,复合机将会以 IT 管理设备

消费格局,整个复印行业正沿着以下三种趋势向前迈进。

的姿态亮相。新趋势往往孕育着新的机遇,谁能抓住机遇,

首先,随着多样化文本办公的交叉程度逐渐加深,企

重塑未来 A3 数码复合机市场的新格局?

Pantum Wins Laserjet Project Bidding of SAT’s Purchase in Season 4

国税总局第四季打印设备批采结束 奔图包揽激光打印项目 近日,国税总局发布 2016 年第四季度国税系统打印机复印 机批量集中采购项目中标结果。

据了解,本次打印机采购前 4 包被废,后 6 包中标,打印机总数量为 2359 台,中标总金额为 317.338 万元(人民币)。本次中标共有三个品牌, 分别为奔图、得实、富士通。其中奔图为激光打 印机设备唯一中标品牌。 批量采购执行五年来,最大的一个变化就是 国产打印机厂商奔图唱了主角。本次采购中,奔 图又中标了所有的通用打印机。

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2016 年 12 月

市场动态

总第 152 期

Market Analysis of South America

南美洲外贸出口市场分析 1、南美的语言 ( 南美大部分国

3 月 5 日 狂欢节 (14:00 前 )

7 月 20 日 独立 ( 国庆 ) 节

家官方语言并非英语 )

4 月 18 日 基督遇难日

8 月 7 日 博亚卡战役纪念日

4 月 21 日 独立义士节

12 月 8 日 圣母无玷受胎节

5 月 1 日 国际劳动节

12 月 25 日 圣诞节

巴西:葡萄牙语 法属圭亚那:法语 苏里南:荷兰语 圭亚那:英语 南美其他国家:西班牙语 南美原始部落:各种土著语

2、南美人的性格以及做事风格 说到南美,人们总会想起巴西的

6 月 19 日 圣体节 9 月 7 日 巴西独立日

4、中国在南美洲地区最大的两

10 月 28 日 公务员和商人节

个贸易伙伴——巴西与智利

12 月 24 圣诞前夜 (14:00 以后 ) 12 月 25 日 圣诞节 12 月 31 日 元旦前夕 (14:00 以后 ) 2) 智利节假日 1 月 1 日 元旦

桑巴,阿根廷的探戈,以及两国都

3 月 21 日 复活节

有的疯狂足球热潮。如果用一个词

5 月 1 日 劳动节

概括南美人的性格,那就是“奔放”。

5 月 21 日 海军节

但在商业洽谈中,这种“奔放”真

7 月 16 日 圣女卡门日

的是有好又坏,冰火两重天。“奔放”

8 月 15 日 圣母升天节

使南美人做事普遍效率低下,被南

9 月 18 日 国庆节

美人放鸽子是常事。在他们看来,

9 月 19 日 陆军节

约会迟到或爽约不是什么大不了的

12 月 8 日 圣母受孕日

事情。所以如果想和南美人做生意,

12 月 25 日 圣诞节

耐心是很重要的。不要以为他们几天 不回邮件就以为没下文了,其实很

3) 阿根廷节假日

有可能撞上了他们的节假日。与南

1 月 1 日 新年

美人谈判,要为漫长的谈判程序留 出足够的时间,同时在最初出价时

3 ~ 4 月的星期五 ( 变动 ) 基督 受难日

一提到南美市场,你肯定会首先 想到巴西。作为南美的第一大国, 巴西的产品需求量确实首屈一指。 但是需求量大不代表进口量大,巴 西工业基础雄厚,产业结构健全, 也就是说中国制造的产品巴西也能 生产,所以中国和巴西的产业互补 性不是很大。但总体而言,巴西和 中国的贸易来往还是非常频繁。 除了巴西,智利是中国在南美另 一个友好伙伴。国土面积小,但海 岸线狭长,这让智利成为了一个资 源相对匮乏但港口贸易极为发达的 国家。智利大的进口商较少,以小 型企业甚至家庭企业为主,不过只 要在当地注册超过一年,黄页上肯 定会有相关信息。

5、南美人的付款信誉 总体来说南美市场的付款信誉

要留足余地。谈判过程将会很长而

4 月 2 日 马岛战争将士日

艰难,因为南美人普遍擅长讨价还

5 月 1 日 劳动节

还是可以的,只是有点拖拉 ( 南美人

价,我们要保持耐心。南美人不像

5 月 25 日 革命纪念日

的通病 )。南美大多数进口商偏爱 L/

有些欧洲人那样刻板,而是愿意和

6 月 20 日 国旗日

C,熟悉后也可做 T/T,现在,随着

你交朋友并聊一些生意以外的事情。

7 月 9 日 独立纪念日

电子商务的发展,在线支付 PayPal 在

所以了解南美的文化,懂点打击乐、

8 月 17 日 san martin 纪念日 ( 开

南美地区也开始流行起来。进行信

舞蹈以及足球知识对于你跟南美人 合作会有很大的帮助。

国元勋 ) 10 月 12 日 发现新大陆日 ( 哥伦 布日 )

用证交付时一定要做好思想准备, 因为南美市场往往信用证条款很多, 通常 2-4 页居多,而且有时候给的通

3、南美节假日 ( 节假日时南美

12 月 8 日 圣灵受孕节

知会使用西班牙语。所以不用过于

人可能不会回复邮件 )

12 月 25 日 圣诞日

在乎南美人在条款中列出的要求,

你只要把认为不合理的项目列出来

4)哥伦比亚的节假日

通知对方修改就可以了。

1) 巴西节假日 1 月 1 日 元旦 3 月 3 日 狂欢节 3 月 4 日 狂欢节

1 月 1 日 新年 5 月 1 日 国际劳动节

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市场细分

2016 年 12 月

01

总第 152 期

3D 打印对商业的影响体现在哪里?

您的公司可能正在看您如何利用 3D 打印来发挥巨大的

出口关税和相关费用,同时也省去了运输成本以

作用。但是,您是否曾通过所有方面来观察这种种突破性

及相关的二氧化碳排放量,对某些消费者来说后

的技术吗?

者可能是一个大卖点。

如果您是一个制造商,您可能想知道通过增材制造自

增材制造也可能会推翻有关将生产设施安置

己可以生产哪些产品,或者竞争对手会利用它来生产什么。

在何处的假设和成本模型。在目标市场运行一个

如果您不是一个制造商,您可能会认为,除了一些将来要

小型 3D 打印设备可能会比在一个劳动力成本低

购买的产品会用 3D 打印外,3D 打印并不真正适用于您的

廉的新兴市场经营一家工厂或外包给其中一家大

业务。

型工厂更有意义。或者,相比在已建立的技术走

但是,关于 3D 打印,您可能想要一个更广阔的视野。

廊进行制造,然后将产品运送到您刚开始进入的

因为增材制造将在商业模式和市场方面而非个别产品或零

新兴市场,在每一个市场的销售地附近进行生产

部件上取得突破。就算您的公司和制造业无关,3D 打印也

可能显得更有有意义。

会对您产生深远的影响。

5.创新和原型据 PWC 报道,三分之二的美 国制造商在使用 3D 打印来生产最终产品,超过

以下是增材制造有潜力去改变的众多商业领域中的几个:

一半在使用原型技术。因此,即使一个产品永远

1.航运航运和物流是最受 3D 打印影响的行业之一。

不会通过增材制造来生产,增材制造仍可以大幅

增材制造使产品制造商能够让生产在地理距离上更加靠近

加速创新。这对您的研发功能有一定的影响,因

客户。这会直接影响到各大快递公司和从国际集装箱运输

为为了加快设计周期,研发功能将不得向定制化

到区域货运代理的任何环节。您可以很容易想象出一种类

方向转变。增材制造同样为初创公司在竞争中超

似于 Uber 的按需本地运送的方式,使得“最后一公里”运

越知名公司提供了机会。

输可以像 Uber 打车那样待价而沽。

打印文件。他们可以利用这些文件来生产自己的

方面的大量投资。根据美国人口普查局数据显示,目前美

产品和替换零件,并且可以将文件分享给其他消

国企业仅在制造业和贸易库存上就投入了 1.8 万亿美元。

费者。他们甚至可以通过修改文件来改进产品。

仅降低几个百分点就可能会导致数十亿美元的成本削减。

一句话,消费者有机会成为自己的制造商。

节省下来的钱可以扩大销售利润,消费者也会从中受益。 同时,生产商将不得不重新考虑在大型仓库上的投资。 3.服务站特别是在生活消费品和 IT 设备方面,制造

在这个新兴市场,如何保护自己设计的产品 的知识产权,以及如何保障您生产的替换零件的 收入来源?在某些情况下,解决方案可能是与那

商和服务供应商已经在服务于耐用产品和其他高价格标签

些“生产消费者”建立密切关系,鼓励知识共享,

产品的大型集中仓库上进行了投资。但随着更多的个性化

让消费者在产品设计中成为积极的参与者。

和分布式生产的出现,集中式服务站还会有意义吗?当替

7.客户关系事实上,3D 打印会以各种方式

换零件可以按需在消费者附近生产时,对服务站的投资需

影响客户关系。首先,它可以改变品牌与最终客

求会更少。

户之间的关系的拥有者。假设您有一个时尚品牌,

4.进口 / 出口在消费者附近选址制造会减少主要的进

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6.知识产权消费者将会越来越多的获得 3D

2.仓储与库存按需生产的增材制造避免了仓储和库存

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并且只通过零售商销售,与消费者没有直接接触。


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但因为 3D 打印技术让消费者可以定制个性化产 品,您现在可能想和您的零售商一起来面向消费

不是就能解决颜色问题了? 大约在一年之前,市场中就有由体素构成的 3D

者。或者,您可能想帮助您的零售商发展接受定

打印物。这些 3D 物品由多个喷墨打印机一点一滴制成,

制订单的能力。

在紫外线的照射下这些液滴可以瞬间固化。如果将每

在这两种情况下,您需要做的不仅仅是使用

一滴液体看做是一个体素,那是不是就有可能对颜色

3D 打印来生产被要求的个性化产品,同时需要对

进行准确控制呢?这就是 Brunton 拟采取的方案,众所

整个基础设施进行快速而无缝的投资来捕捉和完

周知,动手总比动嘴皮子难的多,在实际操作过程中,

成定制订单。对于许多制造商而言,这是一个未

Brunton 面临着不少的难关:

知的领域。

首先,在 3D 打印之前(扫描)及打印过程中,

有远见的公司正在通过所有这些方面来审视

需要面临庞大的数据量及数学运算。从喷墨打印机中

增材制造。物流公司 UPS 已经开始对 3D 打印进行

喷出的液滴很小,一立方厘米的范围内就能容纳 1800

大量投资,以期 3D 打印能对物流行业产生影响。

万个。因此任意一个差不多的对象都由数百亿个体素

聪明的跨行公司将采取同样的举措来观察 3D 打印

单元组成,且每个体素对最终目标颜色的影响也将计

的真正意义,并利用这些洞见来保持竞争优势。

算在内。 其次,这些微小的液滴必须具备一定的透明度, 如此紫外线才能透过液滴从而将其固化。这对目标物

02

体的视觉外观具有显著地影响,因为光线在穿过体素

3D 打印技术新突破:可以精准打 印多种颜色了

的过程中会出现光的散射、折射等现象。这也就意味 着,液滴的颜色必须综合考虑光线的散射作用,这极 大地增加了颜色方案计算的难度和强度。 最后还有一点:在 2D 打印过程中,可以在一幅

使用过 3d 打印机的人都意识到一个颜色的问

图像中的任一点使用多达 3 种不同的颜色;但是在 3D

题:3D 打印技术可以完美地打印任何形状的复制

打印中,每个液滴只能是一种单一的材料,因此颜色

品 , 但对于原件的颜色,就显得有些无能为力了。

的选择范围被大大地制约了。

近期,德国弗劳恩霍夫计算机图形研究所的

然而,Brunton 借鉴数十年的 2D 印刷以及一般彩

Alan Brunton 及其朋友们的工作有望改变这一现状,

色成像技术,已经取得了显著的进展。他们的方法结

他们找到了如何在 3D 打印过程中加入精确颜色方

合了两种不同的技术:第一种是被称为半色调的二维

案的方法,这在 3D 打印技术领域尚属首次。

打印技术,可以近似地看成一种三维技术,这种技术

一般来说,3D 打印的物体是由一层层的定影

是利用不同大小和间距的点替代连续的色调和颜色。

粉或压缩塑料组成,现有的方法都不能对目标颜

第二种是计算物体表面颜色的方法,该算法需综合考

色进行有效的控制。因此想要在颜色方面取得突

虑光线透过体素时将发生散射等现象。

破,必须另寻他法。传统的 2D 打印机制成的图像 是由像素构成,如果 3D 打印物体由体素构成,是

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03

美国哈佛大学用 3D 打印技术制造带传感器 的器官芯片

3D 打印机弃普通消费者 但争夺专 业用户也不容易

美国哈佛大学在 3d 打印方面研究都有着巨大的贡献,

3D 打印机在经过了 4 年的发展后,尝试进

哈佛大学 Wyss 生物工程研究所和哈佛 JohnA.Paulson 工程和

入到消费者市场的进程已经放缓。最新一家是

应用科学院的研究人员制造出了首个完整的带集成传感系

MakerBot,他们曾经对消费者市场充满信心,相信

统的 3D 打印芯片上的器官(Organ-on-a-Chip)。芯片上的

未来“每个家庭都会有 1 台 3D 打印机”。但这

器官可以模拟天然组织的功能与结构,已成为传统动物实

个方向的拓展已经停止了。

验的替代性解决方案。

这 跟 4 年 前 的 情 况 不 太 相 同。 虽 然 根 据

Wyss 研究所

MakerBot 提供的数据,他们总共卖出了 10 万台

目前已经开发出

3D 打印机,2012 年年初的美国电子消费展 (CES)

能够模拟心脏、

上,3D 打印机是热门词汇之一,吸引了大量创业

肌肉、舌头、肺、

公司。其中,发展较快的像 MakerBot、3D Systems

肠、肾、骨髓的

已经在着手进入消费者市场,推消费者级产品,

微结构和功能的

开设线下体验店。

器官芯片。 不过制备芯片器官和收集数据的过程非常昂贵和辛苦,

3D 打印机最明显的变化就是成本降低。不仅 是 3D 打印机本身价格降低,它也能制造普通人

以往的方式是使用一种复杂的多步骤光刻工艺在洁净室里

能用的低廉产品。一位 12 岁的男孩 Leon McCarthy

制造,数据收集往往需要显微镜或高速照相机。而哈佛大

用 3D 打印机做了左手假肢来用,相比之下,传

学通过 3D 打印这种数字化的制造技术让这些过程变得更加

统的假肢需要花费数万美元。

轻松,这些 3D 打印的芯片是可编程的,通过芯片上面的微

市 场 调 查 公 司 Gartner 的 研 究 主 管 Pete

型器官,科研人员能够轻松地通过集成传感系统更改和自

Basiliere 在 2013 年称,类似 Staples 这样的零售商

定义其尺寸、形状和其它物理属性,使研究人员能够在培

开始售卖 3D 打印机,将进一步迫使 3D 打印机公

养过程中有更多的次数轻松地收集可靠的数据。

司降价,并且预计他们会在 2017 年前开始销售低

在芯片制造中 3D 打印专用油墨起到了关键作用,哈佛

利润的消费者产品。

大学的研究人员开发了 6 种不同的油墨,这些油墨可以将

这一愿景没有出现,进入消费者市场反而让

软应变传感器集成到组织的微结构当中。我们可以看到在

这些公司损失惨重。使用次数少,价格高、打印

打印托盘上有多个白色盒子,每一个盒子里面都有单独的

速度慢,竞争加剧等因素被认为是 3D 打印机公

组织和集成的传感器,研究人员可以在一次打印中就打印

司进消费者市场需要解决的几大问题。

出多种不同的芯片器官。

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04

总第 152 期

2015 年变成了 3D 打印机公司撤退的时间点。

在研究过程中,科研人员曾 3D 打印了一个带集成传感

3D Systems 宣布退出消费者市场;MakerBot 公司

器的心肌组织芯片,通过这些芯片研究人员就可以在心肌

做了一系列措施减少开支,几乎能做的全做了:

发育和成熟的过程中出现渐变的时候不断的收集数据,从

关闭全部 3 家门店、两次裁员 20%,为了节省成本,

而研究心肌组织暴露在药物毒素下的渐变性影响。该技术将

生产外包(最近已经从美国本土搬到了深圳),

为体外组织工程、毒理学和药物筛选研究开辟一条新的途径。

产品更新变慢。

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2016 年 12 月

总第 152 期

市场细分

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市场细分

2016 年 12 月

总第 152 期

Anycolor Releases Replacement Toner Cartridges for HP CF217A/CF218A

广州欣彩推出 HP 新一代鼓粉分离 CF217A、CF218A 通用粉盒 高品质打印耗材制造商广州欣彩电脑耗材有限公司, 近日于行业率先推出适用于惠普新一代 A4 鼓粉分离打印

打印文稿清晰锐利、定影牢固;打印图像黑度到位、色 域宽广。

机粉盒 CF217A 、CF218A 和鼓架 CF219A。此粉盒用于惠普

此系列产品的推出体现了广州欣彩在新品研发的不

最新发布的打印机:HP M104a/w,一体机 M132a/fn 系列。

断投入、不断研发、不断突破的硒鼓前沿技术优势,是

此全新系列打印机在耗材上使用了鼓粉分离技术,提供

行业用户的优先选择。

1.6K (CF217A)、1.4K (CF218A) 粉盒和 12K (CF219A) 鼓架, 大大降低了打印成本。 广州欣彩针对此系列推出了通用粉盒 CF217A(打印量 1600 页)、CF218A(打印量 1400 页)、鼓架 CF219A(打 印量 12K)。该粉盒均采用优质碳粉,颗粒均匀、黑度饱满;

Apex Launches First Replacement Chips for Canon CRG-040 Series Toner Cartridges

艾派克首推适用于佳能 CRG-040 系列硒鼓可替代芯片 2016 年 4 月,佳能推出 LBP710/712 系列彩色激光打印机。该 系列机型打印速度最高可达 40ppm;支持移动打印和外接 USB 打印。 艾派克抢先推出适用于佳能 CRG-040 系列硒鼓的可替代芯片。 性能稳定,安全优质。即日起可供现货,欢迎广大客户索样咨询!

艾派克每月定期发送新品发布邮件,您可联系艾派克客户 经理,将您加入到艾派克的邮箱名单中,以便第一时间获取艾

电话:0756-3333768

派克的产品信息。您也可以登陆艾派克网站 www.apexmic.com

邮箱:info@apexmic.com

了解详情。

54

联系信息

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2016 年 12 月

市场细分

总第 152 期

Epson Launches Mini-Printing Solution for Retail Business

爱普生推出微打智能零售行业解决方案 爱普生近日推出了智能零售行业解决方案,其爱普 生微型打印机 24 针高速微型针式票据打印方案与无线 智能热敏票据打印方案尤为瞩目,助力智慧零售,引领 创新生活。

高速增值税卷式发票打印方案应对“营改增” 为了更好地满足中国市场需求,爱普生推出“科技 + 本地化”策略,专为中国用户打造的 24 针高速微型针式 票据打印方案 TM-U330,对有增值税卷式发票打印需求的 行业用户而言,无疑是很好的选择。 TM-U330 作为卷式发票打印的信赖之选,拥有灵活的 黑标定位及便捷化的智能状态反馈功能,能根据税票种类 满足不同税票的定位选择,也方便用户智能跟踪打印机的 工作情况并实时监控打印机状态。其稳定耐用的特性支持 高负荷的打印量,打印速度及精度较前代产品再次升级, 能够有效减少打印错位、串行的问题,降低废票几率。 TM-U330 还具贴心的省纸功能,可按照 0/25/50/75% 四种 预设比例,缩减字符间距或行间距,从而节省打印纸张。 与此同时,汉字输出更加高速清晰,中文打印速度 5 行 / 秒,分辨率可达 180dpi*180dpi,极大提升了企业运营 效率。同时支持高精度的二维码打印,充分满足市场与商 家大数据营销需求,助力商家有效的管理数据,包括企业 宣传信息、促销信息。

无线智能解决方案打造智慧柜台 移动下单、支付等一系列客户服务当选爱普生 TM-

智能点餐并远程快捷下单,大大简化了工作流程,从 而提升零售、餐饮行业服务品质。同时,TM-T82II-i 拥

m30 微型打印机,机身时尚精巧,适用于狭窄的柜台空间,

有灵活丰富的接口,可实现对客显、扫描枪、钱箱等

配合智能餐饮系统,它使得餐厅智能服务成为可能。此方

周边设备的智能拓展管理。打印机还可控制最多 20 台

案适用于移动或平板 POS 系统,商家只需通过智能终端

从属打印机,放置在前台的 TM-T82II-i 可远程控制水吧、

与打印机配对(同时支持 NFC 与二维码配对连接),即

后厨的多台从属打印机并实现智能分单管理。从操作

可实现票据快速打印,更有上进纸、前进纸两种模式可选,

流程上讲,无论是顾客扫描菜单二维码查询菜式信息

便携易用。

“智能下单”,还是餐厅将订单信息传输至后厨打印

而 TM-T82II-i 云服务热敏票据打印方案是爱普生在

机进行水单打印给厨师备菜,都可获得极大的便利。

智能票据打印方面的又一力作,无需驱动软件,可直接

爱普生微型打印机时刻关注零售行业用户当下的

通过网页版的指令直接进行网页浏览器打印,同时支持

应用需求,通过不断技术革新,为用户创造更为便利、

Windows,ios,Android 多个平台,用户不再需要针对不

智能的产品与解决方案。此次零售业博览会上的展出

同的操作系统进行开发,省时省事高效率。另外,TM-i

当然只是众多解决方案中的一部分,更多智能零售行

系列智能打印机提供稳定的云服务,可通过智能终端直接

业展示方案,请大家继续关注爱普生微型打印机。

与打印机进行数据交互并与云端智能同步,使用移动设备

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市场细分

2016 年 12 月

总第 152 期

Epson Introduces New EcoTank Monochrome Wireless Printer for Business

爱普生发布全新商用墨仓式黑白无线打印机 在近日举行的 2016 爱普生秋季媒体日上, 爱普生发布了全新的墨 仓式系列产品,其中重 磅推出的商用墨仓式黑 白打印机新品——M105 和 M205, 凭借绿色低碳、 高效稳定、高品质打印 等特点格外引人瞩目, 成为中小企业文印设备

爱普生墨仓式 M105(左)与 M205(右)黑白无线打印机

的新选择。 得益于爱普生成熟的微压电打印技术,此次发 布的墨仓式 M105/M205 黑白无线打印机在工作过程 中无需预热,无臭氧排放。同时,与爱普生同等功 能激光设备相比功耗大幅降低,每月耗电仅需约一 度电,大大降低环境负荷,引领绿色商务办公新风尚。 为满足用户日益增长的输出需求,爱普生墨仓 式 M105/M205 黑白无线打印机采用大容量一体式墨 仓设计,一瓶墨水就能实现黑白约 6,000 页的海量 输出。而且,一体式墨仓式设计让注墨更轻松,不 脏手,稳定耐用,为商务用户高负荷的黑白输出提 供了便利。 除了印量和成本,越来越多的用户开始关注打 印品质。爱普生墨仓式 M105/M205 黑白无线打印机 采用了全新的黑白颜料墨水,字体锐利清晰,普通 纸张上也可呈现更高品质的打印效果,可以媲美同 品牌黑白激光打印机,同时具备防水,速干,易保 存等特性,让打印文件更容易保存。 源自精密的打印头控制系统和基于微压电技 术所带来的创新工艺,爱普生墨仓式 M105/M205 黑 白 无 线 打 印 机 可 实 现 每 分 钟 15 页 的 ISO/IEC FCD24734 标准样张黑白打印 [4],让工作效率大 幅提升。同时,为了更加灵活地应对用户需求, 爱普生墨仓式 M105/M205 黑白无线打印机还配备 了 Wi-Fi 功能,办公室内多人可共享一台打印机, 不但为效率输出提供了便利,还可减少设备闲置, 节约成本和能源。 总的来说,爱普生推出的这两款商用墨仓式 黑白无线打印机 M105 和 M205,将为中小企业用 户提供智能高效的输出服务,有效平衡效率与成 本,为用户带来高效便捷、低碳环保的全新打印 体验。

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爱普生墨仓式 M105/M205 黑白无线打印机采用一体式墨仓


2016 年 12 月

市场细分

总第 152 期

HP Inc. Profit May Be Much Lower than Expected

受低迷打印机业务拖累 预计惠普利润大幅低于预估 惠普公司近期表示,由于市场对其打印机产品的需求正 在下降,公司预计 2016 年第四财季调整后的利润大大低于分 析师的估计。该公司的股票在 11 月 22 日下跌了近 2.2%。 惠普公司表示,预计第一季度调整后的利润在每股 0.350.38 美元之间,而分析师平均预期的利润为 0.38 美元 / 股。 公司的打印机业务营业额从去年同期到今年第四季度下 降了近 8.2%。为了加强公司低迷的打印机业务,惠普曾在 9 月表示将以 10.5 亿美元收购三星电子有限公司的打印机业务。 截至 10 月 31 日,惠普公司的季度净利润从 13.2 亿美元, 约 0.73 美元 / 股,下降到 4.92 亿美元,约 0.28 美元 / 股。排除特殊项目,该公司每股盈利为 0.36 美元, 符合分析师的估计。此外,惠普公司的净收入增长了 2%,至 125.1 亿美元,高于分析师平均估计的 119 亿美元。

Canon Works Well in Asia & Oceania Q3, 2016

佳能 2016 第三季亚洲及大洋洲市场表现出色 佳能集团发布了 2016 年第三季度财报。财报显示,

降。平板显示器(FPD)曝光设备,由于移动终

2016 年第三季度佳能集团营业额为 7788.38 亿日元。其中,

端所需的高精度液晶屏需求增大,因此中小型设

亚洲及大洋洲市场营业额同比增长 5.6%(按照当地货币结

备销量增长。液晶显示屏制造设备,由于液晶面

算),成为表现最出色的一个地区市场。

板生产商投资热度不减,因此该设备销售坚挺。

办公产品业务领域,今年新发布的 A3 彩色数码复合

网络摄像机领域,由于发布了可实现夜间远距离

机产品 imageRUNNER ADVANCE C5500 系列以及去年发布的

拍摄的新产品,扩充了产品线,因此销量持续向

imageRUNNER ADVANCE C3300 系列销量持续攀升。面向行

好。该业务领域营业额同比增长 1.5%,达到了

业市场的 imagePRESS C10000VP 系列也采取了促销措施。

1409 亿日元。

激光打印机领域,销售台数同比基本持平但耗材销售锐减,

预计 2016 年从第四季度开始,主要经济体中,

因此影响了整体收入。加之受到日元汇率影响,办公产品

美国由于失业率下降因此经济逐步回暖,欧洲受

业务领域营业额同比下降 19.5%,为 4112 亿日元。

英国“脱欧”影响经济前景并不明朗,日本虽然

影像系统业务领域,可换镜数码相机领域,今年发售

失业率有所下降但消费能力并未明显增长。以中

的新产品 EOS 5D Mark Ⅳ和 EOS 80D 市场反响热烈。去年

国为首的新兴经济体的经济恢复增长尚需时间。

发售微型可换镜数码相机 EOS M3/M10 在亚洲、日本以及

受宏观经济环境影响,分析指出新兴经济体的黑

欧洲市场都取得了不俗的销售业绩,因此整体销售台数同

白数码复合机市场逐步萎缩,但彩色数码复合机

比呈上升趋势。去年针对新兴市场发售的加墨式高容量打

的需求将逐步扩大。商用喷墨打印机市场高歌猛

印机以及今年发售的面向高端影像艺术输出市场的专业大

进。可换镜数码相机的市场需求缓慢恢复。预计

幅面打印机 imagePROGRAF PRO 系列受到市场青睐。但该

液晶面板生产厂商会持续投资于生产设备,因此

领域也同样受到日元汇率影响,营业额同比下降 17.9%,

平板显示器曝光设备、液晶显示屏制造设备的需

为 2482 亿日元。

求也将进一步增长。由于全球呈现多元化的安全

在产业设备及其他产品业务领域,半导体曝光设备方

需求,因此网络摄像机市场也不断扩大。

面,由于客户投资暂缓,因此本季度销售台数同比有所下

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市场细分

2016 年 12 月

总第 152 期

Canon Unveils 7 New Printers for Business

佳能发布 7 款商务打印新品 佳能(中国)有限公司近日宣布推出 6 款“智能 黑立方”imageCLASS A4 幅面黑白激光多功能一体机

摸屏,提高了用户的操作效率,更符合日常的触摸操作习惯。

新 品, 分 别 为 iC MF249dw/ MF246dn/MF243d/MF236n/

另外 3 款新品 iC MF243d/ MF233n/ MF232w 仍保留了五行中文

MF233n/ MF232w,6 款新品在效率、连接、环保和管

显示屏,用户可延续以往的操作习惯。在提高操作效率的同

理等方面均有不同程度的提升。另外,佳能还推出

时,“智能黑立方”系列新品的月打印负荷也由 10000 页提

了腾彩 PIXMA 加墨式高容量一体机新品 G4800,在

升至 15000 页,满足企业高印量的需求。

保持低打印成本的基础上,增加传真功能。

为满足用户对移动办公打印的更高要求,“智能黑立

此次发布的 6 款“智能黑立方”多功能机新品在

方”系列新品升级了无线热点连接功能,1 台打印机最多可

延续前代产品优势的基础上,将更多基础功能进行智

同时连接 5 台移动设备,而且均支持 AirPrint 与 Mopria 打印

能化提升。其中,iC MF249dw/ MF246dn/MF236n 为打

协议,可满足更多苹果及安卓设备用户的无驱动直接打印

印、复印、扫描及传真一体机,iC MF243d/ MF233n/

需求。另外,用户也可通过安装佳能移动打印 APP(Canon

MF232w 为打印、复印及扫描一体机。在打印速度

PRINT Business),实现更多打印功能与设置。在此基础上,

上,iC MF249dw/ MF246dn/ MF243d 打 印 / 复 印 速 度

iC MF249dw 和 iC MF232w 还支持无线连接,使打印机可摆脱

均为 27ppm,iC MF236n/ MF233n/ MF232w 打印 / 复印

有线网络的限制,连接更方便。

速度则为 23ppm,6 款新品首页输出时间均为 6 秒,

6 款“智能黑立方”系列新品还同时升级了扫描功能,

保持了较高的输出效率。此外,iC MF233/ MF249dw/

支 持 通 过 Scan Utility 扫 描 图 片 或 文 件 保 存 至 多 种 应 用 程

MF246dn 还 增 加 了 对 PCL 打 印 语 言 的 支 持, 并 进

序,方便用户随时随地访问,便于查阅与分享。此外,iC

一步提升了对更多商用打印环境的系统兼容性。iC

MF249dw 与 iC MF246dn 还支持快捷扫描(Send Lite)功能,

MF249dw 还采用了 50 页双面 ADF 输稿器,单次最多

无需通过电脑,便可方便的扫描文件后通过邮件发送(支

可完成 50 页文档的双面扫描,而 iC MF246dn/MF243d/

持 JPG/PDF/TIFF 格式),以及扫描发送至共享文件夹(通过

MF236n 则配备 35 页单面 ADF 输稿器。

SMB 协议)。

伴随触摸屏的广泛应用,佳能也将其用于办公

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打印机之中。iC MF249dw/ MF246dn/ MF236n 采用六行中文触

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为满足企业对绿色办公的要求,此次发布的 7 款机型均


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市场细分

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为一级能效产品,且“智能黑立方”系列新 品新增环保报告(ECO)打印。通过简单设置, 即可实现每四周自动反馈一次环保报告,方 便用户定期查看设备的耗电量、打印量等信 息。同时,“一键节能”按键也方便用户随 时启动打印机的节能环保功能。 除了文档输出之外,如何有效管理打印 机也是企业关注的重点。“智能黑立方”系 列新品均支持部门 ID 管理功能,IT 管理员 可随时查看打印机的状态,及时发现纸盒缺 纸或打印错误,也能随时监控硒鼓余量,及 时购买原装耗材。此外,通过远程用户界面 (Remote UI),用户可在 PC 或移动端查看打

新增点阵式黑白中文显示屏,用户可清晰查看发出的指令与执行

印机状态并进行相关操作,提高操作便利性

的进度,及时了解打印进度。在显示屏的指导下,用户还可进行

的同时保障文档安全。

安装墨盒、选择连接方式等操作。新增的文件遗留提醒功能也保

在满足中小企业办公需求的基础上,佳

障了文档的安全性,ID 卡复印功则能方便日常证件复印。

能也考虑到更多 SOHO 及小微企业用户的办

此次新款 G4800 与以往的 PIXMA 加墨式高容量一体机一样采

公需求。此次发布的 PIXMA 加墨式高容量一

用大容量墨盒,能够达到黑白文档 6000 页、彩色文档 7000 页的大

体机 G4800 新增了传真功能,ADF 输稿器一

打印量, 可以实现单张打印黑白 0.01 元、 彩色 0.028 元的实惠价格 (按

次可传输最多 20 页文档。用户还可依靠新增

照单色墨水售价 60 元计算)。在售后服务方面,G4800 仍然提供

加的传真内存灯闪烁状态确认传真数据是否

1 年送修的标准保修服务,用户在佳能官网完成产品注册及服务

已完成。为了提高用户的操作效率,G4800

(CSRS)后,即可享受 3 年的保修服务,安心畅打,无后顾之忧。

Ricoh A3 Color Digital Copier MP C2004SP/C2504SP Come to Market

理光新一代 A3 彩色数码复合机 MP C2004SP/C2504SP 上市 近 日, 理 光 新 一 代 A3 彩 色 数 码 复 合 机 MP C2004SP/

际工作需要下载使用。

C2504SP 正式上市。新产品在上一代产品的基础上,融入了许 多创新的功能和改进的硬件配置,能够帮助工作场所升级为

2. 相比上一代产品,内存和硬盘容量增加

更加舒适高效的办公环境。标配 10.1 寸超大尺寸安卓智能触

在上一代产品标配 1.5GB 内存、最大 2GB 内存

摸屏、改进的高品质彩色打印质量、更高生产力、支持多种

的基础上,新系列产品提升到标配 2GB/ 最大 4GB,

软件解决方案,能够全方位地满足不同行业、多样化文档输

带给用户更快的数据处理响应速度。

入输出应用需求的中国用户。 MP C2004SP/C2504SP 主要亮点:

3. 改进的彩色打印分辨率,更高品质满足广 告图文行业客户

1. 比 ipad 还要大的 10.1 寸超大智能触摸屏,使用更简 单更智能 触摸屏尺寸比 9.7 寸 ipad 还要大,支持与智能手机和平板

现更完美。改进的图像处理技术可以确保输出色彩

电脑一样的拖动、滑动、缩放等指尖触控操作方式,更直观

鲜艳的同时,还原度高更加接近原稿。另外,人性

便捷。屏幕中的应用程序图标可自定义排列,背景壁纸也能

化的色彩调整功能方便用户在打印驱动中就可以调

替换为用户喜爱的任意图片。同时,还提供大量与复印 / 扫

节亮度 / 对比度 /CMYK4 色比例。

描 / 打印 / 传真相关的特别功能应用程序,允许用户根据实

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新系列产品支持最大 4800x1200dpi 打印分辨率, 领先行业内竞争对手,让图像细节与轮廓的打印表

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4. 首次推出人体靠近检测传感器,0.5 秒快速启动 为了方便用户走近彩色复合机后马上可以开始操作, 新系列产品新增了人体靠近检测传感器。在 1.8 米范围内、 150 度角区域内,当用户朝彩色复合机走近时,能够被检 测到同时启动进入待机状态,在点击触摸屏后就能开始 操作。相比上一代产品从睡眠模式恢复需要 3-5 秒,新系 列产品让用户体验到更快捷的响应服务。 5. 首次内置高性能英特尔处理器,数据处理速度翻倍 新系列产品内置了使用在电脑中的英特尔处理器, 数据处理速度大幅提升。尤其是在处理大尺寸文档的 打印、连续大批扫描时,相比上一代产品,运行时间 要缩短。 综上,无论是生产力、效率,还是输出质量,A3 彩色复合机 MP C2004SP/C2504SP 是中国用户理想的输 入输出设备选择,帮助促进业务朝着最优化的目标无 限接近。

Canon Introduces App for Mobile Pay & Print

佳能推出“云佳印”自助手机支付打印 2016 年 12 月 5 日,佳能(中国)有限公司(以下简称: 佳能(中国))专门针对中国市场推出自助手机支付打 印服务——云佳印,推进打印服务覆盖更多公共场所, 使更多用户能够根据需求实现随时随地、更加便捷的自 助打印。 “云佳印”是佳能(中国)根据中国市场手机支付的 主流趋势进行本地化研发、定制的服务型产品,用户仅需 一部手机,轻松三步就能全程通过手机实现自助打印、复 印或扫描作业:

第一步:手机扫描佳能数码复合机上的二维码,注 册、登录进入佳能“云佳印”的打印界面; 第二步:选择打印、复印或扫描任务,并设置份数、 单面或双面、黑白或彩色等需求; 第三步:佳能“云佳印”自助手机支付打印服务可 根据作业任务计算出所需费用,用户通过微信或支付宝 完成支付即可轻松实现自助打印、复印或扫描。 目前,“云佳印”服务能够支持大部分佳能数码复 合机产品,可根据用户从黑白到彩色、从入门到高端的 不同需求,配备不同的数码复合机。未来,“云佳印” 服务将进一步实现与佳能全线激光类和喷墨类产品的 对接,使自助手机支付打印服务拓展至照片打印领域。 此外,佳能还将致力于推进“云佳印”在更多公共 场所的覆盖,包括打印需求较高的大学、图书馆;商务 人士经常出现的租赁式办公室、咖啡厅、酒店、机场; 以及便利店、超市、医院、公寓等生活服务类公共场所。 佳能希望在未来,用户无论何时、何地、何种打印需求, 都能够通过最近的佳能“云佳印”服务轻松实现自助手

佳能“云佳印”自助微信支付打印流程示意,同时支持支付宝支付

机支付打印。

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市场细分

2016 年 12 月

总第 152 期

Postek TW Wide-Format Printer Supports Electric Power Industry

专业助力电力行业 博思得 TW 宽幅打印机 宽幅标识、即打即用、多色打印、多接口应用等特色功能,

强大的软件配套,轻松编辑快速打印

配合专业的标签编辑软件,以热转印技术为基础的宽幅标识

博思得 TW 系列宽幅标识打印机随机自带的专

打印机,正作为一种专用设备广泛应用于电力、能源、化工、

用标签编辑软件,标签设计方便快捷,用户可轻松

汽车和纺织品制造等行业中,随时随地生成高品质宽幅警示

掌握,根据应用需要随时随地快速打印标签。

标志、产品标识等。在汽车、电力、能源、化工、纺织品等

用户在使用宽幅标识打印机时,首先需要通过

行业中,我们经常可见这样的宽幅标签标识的应用。同时,

打印机自带的标签编辑软件进行标签内容设计。因

这些行业每年还会有大量新增宽幅标识需求。

此,简单好用,且功能强大的软件会使得整个打印 过程轻松愉悦。 博思得 TW 系列宽幅标识打印机自带的标签编 辑软件,是由全球顶尖打印软件开发商研制,内置 百种码制、无比多样的安全、警示类标识及各种行 业通用图形标识、专业绘图功能、完美图片支持, 丰富的行业符号库,海量剪贴画集等强大功能。自 由编辑,标签设计方便快捷。

高品质输出,使用成本低,耗材兼容性强 热转印宽幅标识打印机不但为用户提供了宽幅 标识制作过程中的便利,大大节省用户时间,提升 工作效率,还为用户提供了自主设计,效果精美的 打印效果。 打印头是宽幅标识打印机最核心的零部件 , 打 印过程中,标签、色带与打印头接触摩擦,会对打 印头产生一定磨损。从轻松获得高品打印效果和降 低维护成本出发,博思得 TW 系列宽幅标识打印机

电力杆塔及设备宽幅标识打印,随时随地,耐久清晰 在电力行业中,传统的宽幅标识牌,通常是铝合金、不锈 钢材质,每平方造价高昂,制作周期也较长。伴随科技进步,

的打印头采用了左右压力调节、前后位置调节和碳 带绷紧力调节技术,耗材兼容性超强,轻松获得高 品质打印效果。

一种创新的标识制作方式应运而生。热转印打印技术,具有

同时,TW 系列宽幅标识打印机打印耗材采用

即打即用,清晰精美,持久耐用,抗高温,耐潮湿,不变色

防伪加密技术,原装耗材的选用使得用户无需在耗

褪色等特点。将热转印技术应用于宽幅标识的打印中,可实

材选购上头疼,也为精密高贵的打印头提供最大限

现几秒钟打印一张,不仅解决了宽幅标识制作周期长、成本

度的呵护,更耐用更稳定,轻松呈现最佳打印品质,

高的问题,还大大提升用户工作的灵活性和便利性,提升工

避免劣质耗材给用户带来的经济损失。

作效率。 博思得 TW 系列宽幅标识打印机,打印宽度可分别达 8.6

作为工业级高性能产品定位的 TW 系列宽幅标

电力行业特殊需求,博思得 TW 系列宽幅标识打印机除适用于

签打印机,打印接口丰富,标配了网口、串口、

铜版纸标签、镀膜 PET 标签外,还可适用电力行业电力杆塔

USB Device 2.0 和 USB Host 接口,满足各行业打印

标识牌、电力设备标识、国家电网标识的打印制作。同时,

需求。打印机网口的配置,灵活方便,非常适合制

用户可根据需要,购买及安装不同颜色个性化的色带或标签,

造业、仓储物流中的系统集成应用。除此以外,可

打印应用所需的彩色标签,并可根据应用坏境要求,采用防水、

扩展 RFID UHF 功能,易于安装,轻松升级,更可满

防油、耐高温和抗腐蚀材质的标签。通过博思得 TW 系列生成

足行业用户未来不断变化的打印需求。

的宽幅标签,效果精美,清晰耐久。

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应用行业广泛

英寸和 6.6 英寸(分别适用于 TW8 系列和 TW6 系列),针对

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2016 年 12 月

市场细分

总第 152 期

Difference Between Inkjet Printing & Pressing

喷墨印刷与喷墨打印有何不同? 喷墨印刷简称喷印,是在计算机系统的控制下,将印刷信

10. 实体产品印刷(转印)

息转换为数字印刷信号,通过工业喷印头把工业喷印墨水直

11. 万能印刷

接或间接喷射到承印物上,从而形成图文的过程。

12. 自动化程度高

1. 喷墨印刷的控制主体是计算机。

13. 设备体积小

2. 喷印时要对印刷信息转换为可执行的二进制数据,例如

14. 交货快

分色,数据排列等。

15. 一件起印,立等可取

3. 喷印印刷时的图文信息是数字信息,不是模拟信息。

16. 满足个性化需求

4. 喷印的执行元件的工业喷印头。

17. 需用人工少

5. 喷印的图文显示物质是工业喷印墨水,主要有 UV 墨水,

18. 综合成本低

溶剂墨水,陶瓷墨水,纺织墨水,玻璃墨水等。 6. 喷印墨水可以直接喷射到承印物上,或者先喷射到中间 介质,然后再转印到承印物上。 7. 喷印的承印物是各种工业材料和产品实体,例如:广告 布,广告板材,瓷砖坯,纺织面料,玻璃,纸张,手机壳,门窗, 家电面板等。

喷墨印刷与喷墨打印的区别: 喷墨打印用于家用和办公领域,喷墨印刷用于 工业印刷生产领域。 喷墨打印是小型的、桌面的,打印幅面从 A4、 A3 到 A0;喷墨印刷都是大型的、落地的,喷印幅 宽从几百毫米到几米,目前最宽达 5 米。

喷墨印刷的特点:

喷墨打印机是计算机的外部输出设备,喷墨打

1. 无需制版

印机是为计算机配套服务的。喷墨印刷设备是工业

2. 无需印版套色

生产设备,计算机是喷印设备的一个部件,是为喷

3. 无压力印刷

印设备配套服务的。

4. 可变数据

喷墨打印的打印速度较慢,从每分钟几页到几

5. 质量一致性好

十页,喷墨印刷的喷印速度快,从每秒几米长到每

6. 无缝连续印刷

小时几百甚至几千平方米。

7. 数字控制模式 8. 印料浪费少

喷墨打印机较便宜,从几百元到几万元,喷墨 印刷设备比较贵,从几万元到几千万元。

9. 凹凸面印刷

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企业近况

2016 年 12 月

总第 152 期

Apex Awards Shock to Managers

艾派克科技完成限制性股票首次授予登记 近日,珠海艾派克科

激励对象名单及实际授予数量情况如下:

技股份有限公司(以下简 称“艾派克科技”)发布 公告,称已经完成对公司 限制性股票激励计划激励 对象授予限制性股票的首 次授予工作。 据了解,艾派克科技 本次授予限制性股票的授 标股票来源为向激励对象 定向发行的公司 A 股普通股,授予日期为 2016 年 11 月 10 日,

本次限制性股票授予完成后,艾派克及公司股份总数

价格为 16.48 元 / 股,授予股票的上市日期为 2016 年 11 月 21 日。

由 996,011,628 股 增 加 至 1,012,024,028 股, 导 致

因 3 名激励对象因个人原因放弃认购其对应的限制性股票 3.109

公司股东持股比例发生变动。本次授予完成后,赛纳科技持

万股,因而本次限制性股票实际授予登记共 516 人,艾派克

有公司股份数量不变,占公司新股本的比例从 68.74% 变为

科技实际授予的限制性股票数量为 1601.24 万股,占当前上

67.66%,仍为公司的控股股东,公司的实际控制人没有发生

市公司总股本的比例为 1.61%,将在未来的 48 个月内按安

变更。

排分批解锁。

ITR Raises ¥64.75 Mln on NEEQ

宜达胜新三板募资 6475 万元 董事长认购 2275 万元 上 海 宜 达 胜 科 贸 股 份 有 限 公 司( 证 券 简 称: 宜 达 胜 证 券 代 码: 430384)于 11 月 18 日正式在新三板公开发行股票 1850 万股,募集资 金 6475 万元。全部由个人投资者参与认购,募集资金主要用于补充经营 流动资金、再制造工艺和技术的研发、归还银行贷款、个人借款及储备 对外投资资金。 据了解,宜达胜此次股票发行 1850 万股,其中有限售条件股份为 487.50 万股,无限售条件股份为 1362.50 万股,发行价格为 3.50 元 / 股。发行对象 4 名,其中董事长陈卫权认购 2275 万元, 孙玲认购 840 万元。 宜达胜主要从事打印机耗材产品、再制造耗材产品等的研发、销售及技术服务,收入来源是产品(全系列打印耗材,再制造 耗材,智能办公打印管理服务)销售、技术服务收费、租赁服务收费、回收服务赠与等。

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2016 2016 年 年 10 12 月 月 总第 总第 150 152 期 期

市场细分 企业近况

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中文快讯

2016 年 12 月

总第 152 期

Apex Wins Fifth Continuous “Chinese Chips” Best Market Performance Production

艾派克连续五届被授予“中国芯”最佳市场表现产品奖 2016 中 国 集 成 电 路产业促进大会暨第 十 一 届“ 中 国 芯” 颁 奖典礼于 2016 年 11 月 24日在成都顺利召开。 此 次 大 会 以“ 打 造 安 全可靠中国芯生态体 系” 为 主 题, 由 工 业 和信息化部电子信息 司、 成 都 市 人 民 政 府 指 导, 工 业 和 信 息 化 部软件与集成电路促 进中心(CSIP)主办。 至 此, 艾 派 克 已 经 连 续 五 年 参 与“ 中 国 芯” 评 选 并 屡 获 佳 奖。 据 中 国 芯 评 选 秘 书处统计,2016 中国芯评选共征集到来自 82 家 企业的 149 份申报材料,比 2015 年高出近 60 份。 艾派克在激烈的竞争中再次脱颖而出,凭借其在 打印耗材 SoC 芯片上的雄厚实力斩获第十一届 “中国芯” 最佳市场表现产品的最高殊荣,被 认定为“专用系统芯片的引领者”。 国家集成电路产业发展咨询委员会委员、国 家示范性微电子学院建设专家组组长严晓浪教授 在颁奖典礼上做了名为“产业创新与人才培养” 的报告,报告中他给予了艾派克高度的评价,称 艾派克为“协同创新、弯道超车”的典范。作为 集成电路行业首批获得国家集成电路产业投资基 金注入的企业,艾派克在创新的道路上将越走越 远,带动国家打印机专用耗材产品走向全球。 未来,艾派克将继续秉承国家集成电路行业与广大客户的寄望,持续发力壮大集成电路产业发展,打造出更 多具有市场竞争力的优质产品,引领通用耗材行业继续前行。

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招聘,

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