Pushing through the pandemic
MARGUERITE BELL FROM
Retail Life DESCRIBE WHAT YOU DO IN 5 WORDS
Breathe life into Australian retail
WHY DO YOU LOVE WHAT YOU DO? Being a retail consultant allows me to inspire and motivate people to take action to change and improve their business performance.
WHAT DOES A DAY IN YOUR ‘NEW NORMAL’ LIFE LOOK LIKE? With the commencement of the COVID-19 restrictions came work from home for my husband and I along with home schooling for our daughter. As a family we prioritised exercise into our everyday routine, daily games of Trouble as well as challenging ourselves to complete goals such as photo projects, garden projects and finishing those tasks we have had on our To Do list for way too long. The one focal point that I deemed a nonnegotiable was that of communication. Staying in touch, checking in – it is what all businesses need to do. At Retail Life, we have been focused on understanding the changes to retail, the challenges faced by retailers as well as tracking the positive changes that have seen retailers not only survive, but open up to new business opportunities.
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REED GIFT FAIRS 2020
WHAT FEEDBACK HAVE YOU GOT FROM YOUR CUSTOMERS ON HOW IT IS TO BE IN RETAIL RIGHT NOW? Our clients have seen significant changes to their businesses and have faced loss of staff, loss of sales, disruption to supply chains; the need to constantly shift to meet changing regulations and struggle to keep up with the day to day pressures. From the initial emotions of worry,
