Mason's Travel corporate brochure

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Live the Seychelles Experience‌


Hectic business life, rain, stressful job, crowded cities, cold climate, traffic jams, polluted air, noisy streets, grey skies, aggresive people, short nights, crammed underground, rush hours, delayed planes, unhealthy fastfood‌ don’t we need a break?


Live the Seychelles experience!


Local knowledge‌


Operating exclusively in the Seychelles, Mason’s Travel is single-minded in its vision. To bring you the most professional service, coupled with in-depth knowledge of the Seychelles, its people, heritage and customs. To provide a full range of products designed not only to exceed your expectations but also to expand the services that you can, in turn, deliver to your clients.

Ours is a business based on relationships. With you, with the people of the Seychelles and ultimately with your clients. Our commitment to customer care has earned us an ISO 9001 – 2000 certification, the first company in the Seychelles to achieve this.

INTERNATIONAL RECOGNITION

We have partnered with key players in the hospitality and tourism industry, offering unique experiences not found anywhere else. And even though we have won six consecutive ‘Best Tour Operator’ awards, what we’re most proud of is the individual attention given to create the perfect holiday, exclusively tailored and executed to perfection.

“Ours is a business based on relationships“


Traditional values… “Who once tasted breadfruit, will return to Seychelles.“


Mason’s Travel, a founder of Seychelles

MODERN IDEAS

tourism, still remains at the forefront of this vibrant industry. Steeped in traditional values, Mason’s Travel has a proud history of integrity, reliability and client satisfaction. Traditional however doesn’t mean old fashioned. You don’t become market leader, for over three decades, without being innovative, paying attention and anticipating market requirements. The company’s modern approach allows it to continually adapt, refresh and streamline its products and services.


Time-honoured past‌


In 1972, just one year after the opening of the international airport on Mahé, Kathy Mason saw an opportunity to create a travel company operating exclusively in the Seychelles and to pioneer an

Kathy Mason: “after the opening of the airport, I saw an opportunity…“

industry not yet established in Paradise. Today, Mason’s Travel is the most successful travel company in the Seychelles. Through her passion and hard work as well as her good business principles and strong values, Kathy created a truly remarkable company. The same strong values and passion remain inherent within the company through the leadership of its Managing Director, Alan Mason. Supported by a committed team of professionals and with the guidance of the General Manager, Eddie d’Offay, the Mason’s team is more experienced and dynamic than ever. A testament to the success of the company, this loyalty is hardly surprising, given the company’s flat structure. It makes for a highly manoeuvrable, highly motivated team, offering personal relationships that are willing to go beyond the call of duty when it comes to client satisfaction.

CONFIDENT FUTURE


Island times…

“We handle every client as a VIP…“


The secret to customer satisfaction is a personalised and efficient service. It’s the simple things that count, like being on time, being friendly, being there when you’re needed, being invisible when you’re not. Operating like a well-oiled machine, Mason’s Travel adds a personal touch to professionalism. From Privilège Services, meeting clients at the airport and arranging transport, to designing personalised tours, booking flights to exotic islands, organising thrilling excursions or finding the perfect accommodation, whether it is a group looking for a beach resort or an individual wanting a room in a guesthouse, we handle every client as a VIP. A 24 hour Customer Service team takes care of all the travel insurance cases, accidents and complaints. The fact that we represent most major insurance companies including AXA, Winterthur Assistance, Nordic Assistance, IPA Assistance and SOS amongst others, is proof of the trust bestowed upon us. Our tailor-made products and services are as varied as the personalities we entertain, and are geared towards making sure every holiday in Paradise is hassle-free and ultimately unforgettable.

CLOCKWORK PRECISION


Measured leisure‌


ACTION ATTRACTIONS

The beautiful truth about the Seychelles is that it caters for everyone. Whether a group or a single traveller looking for complete isolation, a more affordable adventure or unashamedly luxurious accommodation, anything is possible and our pleasure to arrange. Activities abound. From some of the best diving spots in the world, including personalised wreck, night, wall, drift and adventure dives to record-breaking fishing, including bottom fishing, trolling, fly-fishing, popping or jigging — we offer it all.

Enjoy island golfing at the 18-hole championship course on Praslin, escape to exotic islands or discover the lush forests on foot through eco-trails or by following in the footsteps of Roman Catholic Priests, making their way over the mountain on Mahé in the early 1900s as part of their Holy Week’s Pilgrimage. Take up yachting and sail the hurricane-free waters to uninhabited islands. Discover the rich heritage and culture of the Seychelles, filled with Victorian, African, French, Arabian, Indian and even Chinese ancestry. A favourite of honeymooners, the Seychelles is also famous for its beach weddings. As are we. Experienced in arranging all of the above and so much more, any itinerary is possible depending on personal taste, preference and means.

“Jump into our unspoilt underwater Paradise…“


Service excellence‌


DETAILED INNOVATION

Innovation is in the details. Apart from the existing travel experiences on offer, we have developed a range of highly entertaining incentives for corporate groups and tours, including conferences. Catering for small and large groups, the activities are designed to add something special to each visit, be it a Champagne or Sunset Cruise, a culinary challenge, island hopping or a private tailor-made excursion. Mason's Travel also owns the largest and most comprehensive range of excursion boats in the Seychelles, including the two largest day excursion catamarans ; Catalina — the pride of our fleet capable of comfortably handling 80 people, as well as Indiana based on Praslin together with various semi-submersible and marine park excursion boats. With a history as varied and influenced as the Seychelles, the incentives are multifaceted and involved, not to mention extremely popular.

Large groups or private guided tours, our activities always add a special flavour‌


Grand expectations‌ welcome!

bienvenue!

benvenuto!

bienvenida!


Harmony between departments is integral in our success. Understanding the industry, the pitfalls, the various challenges each department faces, and working through the problems together makes us one of the best travel operators worldwide.

INTEGRATED SUCCESS

This same attitude transcends our borders, improving our operational synergy with you, our clients. Understanding the differences between the markets we serve has enabled us to tailor our products to meet your demands. We speak more than a dozen languages, have travelled far and wide to forge personal relationships with agents and clients alike, and effectively promoted the Seychelles as a holiday destination in over 40 countries worldwide. A reflection of our success in harmonising our service provision with the expectations of our clients, is the decision made by German airline Condor to appoint Mason’s Travel as its general sales agent, entrusting us to handle all of their Seychelles operations. Through listening and implementing, Mason’s Travel has become highly adaptable, flexible, creative and of course competitive. With our hands-on philosophy, can-do attitude and progressive vision we have become the Seychelles tour operator of choice worldwide.

wilkommen!

добро пож аловать


Ancient shores‌


WIDE-EYED TRAVELLERS

In the Seychelles it is common knowledge that when God first created the Garden of Eden, He scattered it across the oceans only to be discovered aeons later. This Paradise, now known as the Seychelles, is said to be the blueprint for Heaven itself.

Coming to its ancient shores it is easy to believe. The islands have enthralled adventurers and explorers alike, captured the imagination of Arab seafarers and made the perfect hideout for corsairs such as the fearsome La Buse. With over 115 picture-perfect islands to discover, more than 80 which are still uninhabited and left untouched, the Seychelles offers what no other country can. The chance to be amazed again, to see the world afresh again, to discover not only beauty in nature, but within yourself.

Is La Buse’s treasure chest burried in Seychelles?


Mason’s Travel at a glance‌


6

Founded in 1972

• Hotel & Guesthouse booking

Associated Companies :

• First tour operator to be awarded the ISO 9001 – 2000 certification in the Seychelles

• Major Insurance Company representation

• Denis island

• Only DMC operating own excursions from Praslin & La Digue

• Carana Development • Mason’s Air Travel

• Groups & Incentives

• Preferred partnerships with Air Seychelles, Cat Cocos & Hotel groups

• Sales & Marketing

• Guided tours

• International, domestic & helicopter flights

• VIP Services

• Fleet of transfer coaches, mini buses and luxury private cars

• Fishing

• Private catamarans, semi-submersibles and marine park excursion boats

• Scuba diving

• Winner of six consecutive ‘Best Tour Operator’ awards • Tailor-made services

• Island hopping • Sailing & Yachting • Golfing

• Strict customer service quality controls

• Weddings & Honeymoons

• Airline representation

• Conferences

• Ground handling

• Themed evenings & Team building sessions

• Car rentals

• Walks & Trails

• Indian Ocean Lodge • Mason’s Xchange


“In an industry built on promises — we deliver. That’s our difference!” Alan Mason Managing Director


Live the Seychelles experience!


www.henrion-design.be

Mason’s Travel (Pty) Ltd P.O. Box 459, Victoria MahÊ, Seychelles Tel. +248 28 88 88 Fax : +248 32 41 73 / +248 22 52 73 E-mail: info@masonstravel.com Website: www.masonstravel.com


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