Information Services

Public Guardian and Trustee 604-660-4444

of British Columbia 1-800-663-7867

700 - 808 West Hastings Street, Vancouver, BC V6C 3L3 Email: mail@trustee.bc.ca www.trustee.bc.ca A corporation sole established under the Public Guardian and Trustee Act with a unique statutory role to protect the interests of British Columbians who lack legal capacity to protect their own interests.

Estate and Personal

Trust Services 604-660-4444

Email: estates@trustee.bc.ca Responsible for administering the estates of deceased and missing persons. The PGT may be named as executor in a will and may also agree to act as trustee for a living person. Also include the following services: Personal Trust Management, Curatorship of Missing persons, and PGT Educational Assistance Fund.

Services to Adults 604-775-1001

Email: sta@trustee.bc.ca

Provides a range of services to adults who may need help managing their affairs as well as to their families, legal representatives, the courts and the general public.

Service areas include: Assessments and Investigations, Personal Decision, Financial

Management, Private Committee, Personal Planning, Woodlands Payments, and other protective services.

Nidus Personal Planning Resource Centre and Registry 604-408-7414

1440 West 12th Avenue, Vancouver, BC V6H 1M8 Email: info@nidus.ca www.nidus.ca Operates an online resource centre for personal planning and a registry for planning documents. Provides public legal education on personal planning and related matters, training for volunteers and groups, problem solving and coaching in support of best practices for attorneys, representatives and monitors, and policy consultation for third parties. See website for personal planning information which covers all areas of your life: health care, personal care, legal affairs and financial affairs, to learn about Representation Agreements, Enduring Powers of Attorney, Advance Directives, Medical Assistance in Dying and other planning information, and to find free forms for Representation Agreements. Use the Personal Planning Registry to be prepared for a health crisis or a disaster. Email registry@nidus.ca for registry-specific issues.

Royal Canadian Mounted Police (RCMP) - Richmond Detachment 604-278-1212

11411 No.5 Road, Richmond, BC V7A 4E8 www.richmond.ca/safety/police.htm Provides all policing services for the City of Richmond, including emergency calls, crime reports, various crime prevention programs, personal and home safety promotion, and all federal and provincial statute enforcement. Front Counter hours of operation are Monday - Friday: 8:00am to 7:00pm, Weekends and Statutory Holidays: 8:00am to 5:00 pm.

Block Watch 604-207-4829

Email: blockwatch@richmond.ca A free, community-based, crime prevention program aimed at helping residents organize their neighbourhoods to help prevent crime in the community. For further information, visit: www.richmond.ca/safety/police/prevention/blockwatch.htm.

Citizens Crime 604-713-2320

Watch Patrol 604-207-4715

Email: CrimeWatch@richmond.ca Volunteers assist police by patrolling the city in vehicles, observing and reporting suspicious activities. Our primary objective is to reduce criminal activity in Richmond including auto-crime, criminal driving behaviour, residential crime, and vandalism. Aims to promote public awareness, safety and community involvement. For more information or to volunteer, visit: www.richmond.ca/safety/police/crime-report/ citizens/crimewatch.htm.

City Centre Community Police Station 604-207-4761

Community policing and crime prevention office. Open Monday to Friday, 9:00am to 5:00pm.

South Arm Community Police Station 604-713-2300

8880 Williams Road, Richmond, BC V7A 1G6 www.richmond.ca/safety/police/aboutus/community/southarm Community policing and crime prevention office. Open Monday to Friday, 9:00am to 5:00pm.

Steveston Community Police Station 604-713-2323

4371 Moncton Street Richmond, BC V7E 3A8 www.richmond.ca/safety/police/aboutus/community/steveston Community policing and crime prevention office. Open Monday to Friday, 8:30am to 4:30pm.

Victims/Witness Services 604-207-4799

11411 No. 5 Road, Richmond, BC V7A 4E8 Provides crime victims, witnesses and their families, and those who are experiencing a trauma with professional, supportive, and timely assistance to lessen the impact of crime and trauma. Referrals are typically made by the Richmond RCMP officer on scene. However, individuals can self-refer to the program. For further information, visit: www.richmond.ca/safety/police/prevention/vwservices. htm.

INFORMATION SERVICES

bc211 604-875-6381

Various Locations

2-1-1

Email: help@bc211.ca www.bc211.ca Provides free, confidential, multilingual information and referral regarding community, social, and government services throughout BC. Services available via 211 and the specialty helplines Alcohol & Drug Information and Referral Service, BC Gambling Support Line, VictimLink BC, and Youth Against Violence Line, as well as Safe Seniors, Strong Communities. Operates the Shelter and Street Help Line for the Vancouver Lower Mainland and Vancouver Island, Yukon 211, and also serves the Yukon through VictimLink BC. Province-wide database covers a range of services, including advocacy, counselling, employment, child care, financial assistance, food, senior services, housing, legal services, immigrant services, education, arts and culture, recreation, health services, and support groups. Free, self-serve, online Resource Directory can be accessed at bc.211.ca. A division of United Way BC (UWBC).

Better Business Bureau 604-681-2711

of Mainland BC 1-888-803-1222

404 - 788 Beatty Street, Vancouver, BC V6B 2M1 Email: contactus@mbc.bbb.org www.bbb.org A non-profit organization focused on helping consumers find and recommend businesses and brands they can trust. BBB is a leader in consumer support services including complaints, customer reviews, advertising reviews and education.

Government of Canada - 1-800-622-6232

Information TTY: 1-800-926-9105

Various Locations Provides the primary telephone access point for information on the Government of Canada, its programs, services, new initiatives, products, and information on Canada. Bilingual information officers answer questions and direct callers to experts in government departments. Telephone service hours are from Monday to Friday, 8:00am to 5:00pm, local time.

Japanese Community Volunteers Association (Tonari Gumi) 604-687-2172

101 - 42 West 8th Avenue, Vancouver, BC V5Y 1M7 Email: info@tonarigumi.ca www.tonarigumi.ca Extend a helping hand to Japanese Canadian seniors and other generations so that they can lead more independent, healthy and enjoyable lives. Tonari Gumi is here to provide a supportive safe space for Japanese Canadians as well as a range of support services and recreational programs.