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HOUSING AND ACCOMMODATION
Email: permits@sparc.bc.ca
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Issues Parking Permit Programs for People with Disabilities as well as designs and delivers workshops, conducts accessibility audits and undertakes research to ensure accessibility and inclusivity.
The Seniors Centre at Minoru Centre for Active Living – Community Leisure Transportation 604-238-8450
7191 Granville Ave, Richmond, BC V6Y 1N9 Email: seniors@richmond.ca minorucentre.ca Operates multi-passenger vehicles for use by Richmond non-profit community groups. Makes programs and services accessible to Richmond seniors, youth, persons with disabilities and all other Richmond residents. For more information or to make a booking contact Minoru Centre for Active Living.
TransLink 604-953-3333
400 - 287 Nelson’s Court, New Westminster, BC V3L 0E7 www.translink.ca Acts as Metro Vancouver’s regional transportation authority. Delivers services and programs to provide for the transportation needs of Metro Vancouver residents and businesses. Offers an extensive bus system throughout the region, SkyTrain rapid transit, SeaBus passenger ferries, West Coast Express commuter rail, and HandyDART for passengers who are unable to use conventional transit. Funds and delivers the Major Road Network and a network of bicycle lanes. Dedicated to creating and sustaining a transportation system.
HandyCard 604-953-3680
Allows people with a permanent physical, sensory or cognitive disability to travel at concession rates on most public transit. Attendants who help HandyCard holders can travel free. Application forms are available on the TransLink website. With a HandyCard, TaxiSaver coupons can be purchased, which enables reduced rates for taxi rides. HandyCards cannot be used on HandyDART transit trips.
HandyDART 604-953-3680
A door-to-door shared-ride service that uses specially-equipped vehicles designed to carry passengers with physical or cognitive disabilities who need assistance to use public transit. Registration is required. To register, phone the office or visit the website to download an application form. They offer two types of trips: subscription and casual. To book or cancel a trip call 604-575-6600.
Lost & Found 604-953-3334
590 Beatty Street, Vancouver, BC V6B 2L3 Open Monday to Friday, from 8:30am to 5:00pm. If you find a Compass card, you may deposit the card into your nearest Compass Card Donation Kiosk location. Call or visit www.translink.ca/en/Customer-Service/Lost-and-Found.aspx for more information.
Taxi Saver 604-953-3680
A supplementary service to HandyDART available for people with permanent disabilities who have a HandyCard. To find out more about the program, contact the Access Transit Customer Care Office.
Transit Information 604-953-3333
Call for bus, SeaBus and SkyTrain fares, routes, and schedules. Call seven days a week: 5:30am to 12:30am on weekdays and 6:30am to 11:30pm on weekends. Website also includes a trip planner and transit maps.
TravelSmart for Seniors 604-953-3333
Email: travelsmart@translink.ca
Aims to reduce your costs, your impact on the environment, and improve your health by the transportation choices you make every day. Provides sustainable transportation overview, travel training seminars, online tools workshop, safety, security, and etiquette tips, take away resources, materials, and incentives, and
Train the Trainers sessions for staff and volunteers.
Volunteer Cancer Drivers Society 604-515-5400
essential cancer treatments and cancer related medical appointments. The physical, emotional and financial burden is lifted knowing that friendly volunteers are only a call away.
Vancouver Coastal Health - Richmond - Home Health Long Term Care Facilities 604-675-3644
Community Health Access Centre, 3rd Floor - 7671 Alderbridge Way, Richmond, BC V6X 1Z9 www.vch.ca For clients who have chronic health care problems that hinder their ability to be independent. A home visit can be arranged to discuss health care needs.
Courtyard Gardens Senior Residence 604-273-1225
7051 Moffatt Road, Richmond, British Columbia V6Y 3W2 Email: crm.cyg@verveseniorliving.com www.verveseniorliving.com/courtyard-gardens Offers 107 Independent/Assisted Living Apartment Suites, 50 of which are private pay and 57 are subsidized. Some of the included services are: three full-service meals, weekly housekeeping, complimentary laundry amenities, recreation & social activities including bus trips, 24/7 emergency assistance, customized assistance for changing health care needs & pet-friendly environment. The Assisted Living Residence also offers a furnished Respire/Vacation Guest Suite for private pay. Gardenside Extended Care Residence offers 31 private pay studios with personalized 24-hour nursing care. Please contact for more information or to arrange a tour for either Level of care. For more information about the Assisted Living subsidized apartments and waitlist eligibility, please contact Richmond Health Services/Vancouver Coastal Health Authority at 604-278-3361 or visit www.vch.ca.
Fraserview Retirement Community Ltd. 604-274-3510
9580 Williams Road, Richmond, BC V7A 1H2 Email: sylvia.warnke@kaigo.ca www.kaigo.ca Health care professionals provide 24-hour daily care and supervision for adults who are unable to care for themselves. They provide daily programs that meet physical, intellectual, spiritual, cultural, social and emotional needs of residents. Programs include but are not limited to: music and art therapies, special events with entertainment, arts and crafts, cultural programs, outings, and an active Resident and Family Council. For more information on the range of activities, please contact the Recreation department at 604-274-3510 ext. 223 or 226 or email recreation@ kaigo.ca. To live in this care home, you have to be referred by your physician or by Richmond Health Services Home Health (604-278-3361).
Minoru Residence 604-244-5300
7333 Gollner Avenue, Richmond, BC V6Y 1Y4 Email: feedback@vch.ca www.vch.ca/locations-services/result?res_id=8 Houses 250 beds and provides 24-hour professional nursing care 250 beds and provides 24-hour professional care for older adults who are no longer able to live independently and require a higher level of care.
Pinegrove Place 604-278-1296
11331 Mellis Drive, Richmond, BC V6X 1L8 www.pinegroveplace.com Provides Long Term Care with 76 beds, which includes a Special Care Unit. Programs are designed to be recreational and therapeutic to enhance the lives of the residents who live at Pinegrove Place. All residents in Pinegrove Place are admitted through Vancouver Coastal Health Authority, which provides operational funding.
Richmond Lions Manor 604-675-2590
9020 Bridgeport Road, Richmond, BC V6X 1S1 An accredited 86-bed Long Term Care which includes a 25-bed special care unit and 12-respite beds with caring and knowledgeable staff. The team includes a dietician, social worker, occupational therapist, physiotherapist, volunteer coordinator, music therapist, and chaplain. 24-hour nursing care is provided, as well as diversified leisure programs.
Rosewood Manor 604-271-3590
6260 Blundell Rd., Richmond, British Columbia V7C 5C4
Email: jwong@rosewoodmanor.org www.rosewoodmanor.org
Provide complex care for 156 residents, including a 36-bed specialized dementia care unit and 5 private pay beds. By providing 24-hour nursing care and supervision, Rosewood Manor ensures the highest quality of life while promoting individual dignity and freedom. To live in the care home, a referral is needed by
Richmond Home Health Services (604-875-4510).
Assisted Living Registrar 1-866-714-3378
PO Box 9601 STN PROV GOV, Victoria, BC V8W 9P1 hlth.assistedlivingregistry@gov.bc.ca www.gov.bc.ca/assistedlivingbc Appointed by the Minister of Health to protect the health and safety of those who live in assisted living residences. All assisted living residences must be registered with the Assisted Living Registrar and must meet and maintain provincial health and safety standards.
BC Housing
1701 - 4555 Kingsway, Burnaby, BC V5H 4V8
604-433-1711
1-866-465-6873
www.bchousing.org A government agency that develops, manages, and administers a wide range of subsidized housing options across BC. Office hours are 8:30am to 4:30pm. For inquiries, please refer to: www.bchousing.org/contact
BC Rebate for Accessible 604-433-2218
Home Adaptations (BC RAHA) 1-800-257-7756
Provides financial assistance in the form of rebates to eligible low-income households to complete home adaptations for independent living.
Rental Assistance Program (RAP) 604-433-2218 1-800-257-7756
Provides eligible low-income working families with cash assistance to help with their monthly rent payments.
Helps make rent affordable for BC seniors with low to moderate incomes. Provides monthly cash payments to subsidize rents for eligible BC residents who are age 60 or over and pay rent for their homes.
Subsidized Housing 604-433-2218/1-800-257-7756
If you live in B.C., have a low income and meet eligibility criteria, you may qualify for subsidized housing. Rental fees are calculated on a rent geared to income basis.
Tenant Programs & Services 604-433-1711
Email: tenantinquiries@bchousing.org 1-866-465-6873
Programs and resources for tenants include a gardening program, education grants, student employment program, activity grants (for special events in the community), and health services. There is also a tenant handbook with information on the rights and responsibilities of a BC Housing tenant.
220 - 1651 Commercial Drive, Vancouver, BC V5L 3Y3 Email: info@chf.bc.ca www.chf.bc.ca A co-operative association whose members are housing co-ops and related organizations in BC. Visit the website for a list of housing co-ops and browse to see which are currently accepting applications for their waitlists. To apply to live in co-op housing, apply directly to the individual housing co-op.
Residential Tenancy Branch - Lower Mainland 604-660-1020 1-800-665-8779
Various Locations Email: hsrto@gov.bc.ca http://www.gov.bc.ca/landlordtenant www2.gov.bc.ca/gov/content/housing-tenancy/residential-tenancies Helping landlords and tenants to have successful tenancies. Provides information on both parties’ rights and responsibilities as established by the Residential Tenancy Act and Manufactured Home Park Tenancy Act. Also offers dispute resolution services. Monday - Friday: 9:00 am to 4:00 pm.
Richmond Grace Seniors Home 604-273-7171
8733 Westminster Highway, Richmond, BC V6X 4H1 www.gracefoundationinternational.com/en/grace-senior-homes Provides room and board services to the elderly in Chinese. English services are also available.
Seniors Services Society of BC 604-520-6621
750 Carnarvon Street, New Westminster, BC V3M 1E7 Email: info@seniorsservicessociety.ca www.seniorsservicessociety.ca Provides information on various types of seniors housing in the Lower Mainland, housing information and referral, outreach program and a temporary housing program (cost geared towards income) for seniors who are homeless or at risk of becoming homeless. Please note, Seniors Services is not a housing provider. Services are available to seniors aged 60 and older living in most parts of the Lower Mainland. Support Services serve New Westminster clients only and include Light Housekeeping, Grocery Shopping, Support Calls, Medical Transportation, and Form and Tax Completion.
Housing Services
Email: housing@seniorsservicessociety.ca
Provides information and referral on various types of seniors housing options in the lower mainland of BC for 60+ seniors. Outreach program is offered on a case by case priority basis and is not available to seniors located in the Downtown Eastside.
The Temporary Housing Program is short term stay for up to three months in a fully contained suite with a program fee applied. Homeless Prevention Program provides rent subsidies to seniors who are: fleeing abuse, discharged from the hospital, or identify as Indigenous. HPP is not for SAFER recipients. The Rent Bank provides loans to seniors who are at temporary shortage of funds, or financial crisis. Eligibility for all housing services programs is determined upon the intake. Priority is given on a case by case basis due to high needs and waitlist for all programs.
Steveston 284 Seniors’ Housing Society 604-277-4519
4071 Chatham Street, Richmond, BC V7E 2Z7 Email: info@themapleresidences.com www.themapleresidences.com Owning and managing affordable housing projects for seniors.
5411 Moncton Street, Richmond, BC V7E 0A8 A 50-unit affordable seniors assisted living developed under the Independent Living BC (ILBC) Program. Tenants of the residence will receive hospitality and personal care services, such as two meals a day, weekly housekeeping, weekly laundering of linens, social and recreational opportunities, assistance with medications, mobility and personal hygiene, and a 24-hour emergency response system. Clients or families should contact the Home and Community Care Services Team of Vancouver Costal Health (VCH) for registration and assessment for eligibility. For more details, visit: www. successbc.ca/assisted-living/services/austin-harris-residence/.
9388 Cambie Road, Richmond, BC V6X 0H7 www.successbc.ca/affordable-housing/services/remy/ BC Housing owned and managed by S.U.C.C.E.S.S 33 Seniors Rental Housing (SRH) apartments for low-income seniors and people with disabilities. S.U.C.C.E.S.S. owns and operates 48 low end of market affordable rental apartments for low to moderate income families and singles. Applicants in this category are eligible for the S.A.F.E.R. program (Shelter Aid for Elderly Renters) under BC Housing.
S.U.C.C.E.S.S Richmond Service Centre 604-370-7011 Storeys Affordable Housing at 8080 Anderson Road
8080 Anderson Road, Richmond, BC V6Y 1S4 www.successbc.ca/affordable-housing/services/storeys/ Owns and operates 38 studio and 15 one-bedroom self-contained affordable rental units for low-income seniors at Storeys. Tenants in the units must be an eligible applicant as defined in the Housing Agreement with the City of Richmond. All rental units are eligible for the S.A.F.E.R. (Shelter Aid for Elderly Renter) program under BC Housing.
