PROJECT MANAGER TO CEO ROBERTO MORALES Agosto 2013
Project Manager RESPONSIBILITIES: •
Planning, managing and controlling all PDP (Project Delivery Process) activities, ensuring all deliverables are completed.
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Programming reviews and phase in line with PDP.
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Provide interface to all internal departments ( requirements).
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Lead the Programming Team through effective communication and coordination.
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Ensure effective communication and reporting to the customer.
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Manage the Programming Team effectively in order to meet all customer .
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Assures adequate programming planning to meet customer and internal needs.
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Facilitates Executive level interaction with the customer and internally.
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Initiate action to prevent the occurrence of any non‐conformities relating to the product, process and system.
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Identify and record any problems relating to the product, process and quality system.
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Initiate, recommend or provide solutions through designated channels.
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Undertake any other given responsibilities from his / her superior as a result of operational necessity
IN MY OPINION, THERE IS KEY THINGS THAT CEOS CAN LEARN FROM PROJECT MANAGERS
CEO & Project Manager CEO
Project Manager
• CEO has to maintain a fairly • Project manager is always high level of focus on the right in the middle of the organization as a whole. real state of things. • CEO is spending all the time with a big picture may easily – Strong Customer focus move you away from – Delegate to survive the current customers’ – 2‐way Communication as a needs and important problems your team is facing. tool • CEO can´t be aware of all the – Digging to understanding the operational details at the same real need level as her employees. – Flexibility is necessary Nevertheless, it is important – Accountability up and down to stay connected with the workers and to stay up‐to‐date – Develop team member on the real state of things. relationships
Strong Customer focus • CEOs’ schedule is normally overfilled with meetings. But most likely, CEO isn´t usually in a position to deal with the day‐to‐day customer. • Project Manager is able to take the time and interact with your daily customers. They can be provide information you about your service. • CEO is regularly talking to customers provides you with versatile and objective picture of their needs and also helps establish a very positive image of the company. • The customers’ confidence and satisfaction will appear.
Delegate to survive • Generally, CEO is responsible for everything. In other words, for company’s success or failure. • CEO has learned to delegate the rest to other chief officers and your administrative assistants . • Project Manager delegates to survive. • Project Manager must know the skills of their project staff (which differs from project to project) and must know what to pass of to whom and when to do it.
2‐way Communication as a tool • The ability to communicate your vision to the employees in a clear and persuasive way is critical for any CEO. At the same time listening to your team’s feedback is no less important, as it can be a information based on their day‐ to‐day problems that they are not always aware of. • Project Managers is between their team and the top management. They communicate important management’s decision to the team and at the same time pay great attention to team’s feedback to change their roadmap accordingly. • Adopting the two‐way communication, you will be impressed to see how your team members are to make your vision come true.
Digging to understanding the real need • CEOs can learn from project managers to ask questions and dig deeper into the real needs of their own organization rather than take information like numerical data. This will help to save money spent on the wrong projects and processes.
Flexibility is necessary • There’s a need for the CEO to quickly adjust strategic priorities, reacting to competitors moves or changing market conditions or the daily adjustments of the personal meeting schedule. • Project Manager has perfected flexibility at the daily and hourly scales. The ability to quickly re‐prioritize things and revise the decisions it will make your company more agile and thus more successful.
Accountability up and down • Project manager is normally accountable to the CEO and other senior managers, the customer, his own project team, and perhaps the end users of the solution to be implemented. • The best way to measure your efficiency as a CEO is to ask your employees how they see their work in the organization. Simple questionnaires will help you see if your team shares the company vision and if they try their best to fulfill it.
Develop team member relationships • Your team’s results depend deeply on the relationships between its members. A good working environment makes people to work and not to leave the company. • One of the CEO’s major roles to establish the right relationships. • A good project manager is an expert at developing relationships.