SECTION 2: THE BOARD’S REPORT
SECTION 3: FINANCIAL STATEMENTS
Our plan
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Vision
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more homes, bright futures
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2021-22 ANNUAL REVIEW AND FINANCIAL STATEMENTS
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Pro fe, vide a a s , e l ffordab well maintained homes to a consistent standard
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H hr elp iv c an e in usto me d t h rs co eir m mu home s nit ies
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The cap acit y to deal wi ac th u hie n cer effectiv tai ve o ely nt ur wh y en a th and in gs r c Work as on e te a
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Mission
Ambitions 13
En co ur ag
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Values
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Te us am be cu s
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You can view our plan here
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We’ve had a clear 3-year plan since 2020 but in the last 2 years the world has changed so much. We’re adapting our plan to ensure it reflects the changes in society and what our customers, communities, staff and other stakeholders require of us.
t culture that suppo n a r rts, ib Av d a n t a t r s a cts th elop e dev e o p p t le bes
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Our vision of ‘more homes, bright futures’ is strengthened by our mission to give our customers a safe and secure place to call home and provide the foundations for their wellbeing. We have 3 ambitions and 3 enablers, which help us achieve our mission.
Enablers
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SECTION 1: ANNUAL REVIEW
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CONTENTS
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