June 2017

Florida

June 2017

ROOFING A Publication of the FRSA – Florida’s Association of Roofing Professionals

Hurricane Issue The Return of the Florida Building Code Getting Your Contractor’s License Computer Backup and Disaster Recovery Key Technologies for Roofing Contractors Hurricane Preparedness Checklists

Hurricane Hunters: A look at the units that help us prepare for tropical weather events.

APOC Weather-Armor® SB-1 Self-Bond® Roof Underlayment is your premium, all-purpose roof underlayment and leak barrier.

Ideal for use under shingle, slate, wood shake, tile and other steep slope roofing materials, SB-1 Self-Bond® underlayment is the Ultimate Ice, Rain, Wind & Fire Protection for your Home or Building.

• Split release film for easier positioning & faster application • Maximum flexibility prevents wrinkling & buckling when exposed to weather • Fiberglass reinforced for enhanced dimensional stability • Anti-Slip granular surface featuring Safe-Step™ Technology • Totally waterproof & nail sealable

www.apoc.com • (800)562-5669

THE ROOF RESTORATION EXPERTS. PRODUCTS FOR BUILT-UP · METAL · SINGLE PLY · GRAVEL

Visit us at Florida Roofing & Sheet Metal Expo booth #745

TABLE OF CONTENTS

June 2017

Florida

ROOFING Available Online at www.floridaroof.com/florida-roofing-magazine/

FRSA-Florida Roofing Magazine Contacts:

32 Hurricane Hunters: Keeping Us Informed

Two separate Hurricane Hunter units work together during the hurricane season to help people and their businesses know how to best prepare.

6 | The Return of the Florida Building Code

Florida reclaims control of its building codes this legislative session, a step that will save countless hours of work every code cycle and ensure the code works in the interests of its citizens.

For advertising inquiries, contact: Heidi Ellsworth at: heidi@floridaroof.com (800) 767-3772 ext. 127 All feedback including Letters to the Editor and reprint permission requests (please include your full name, city and state) contact: Lisa Pate, Editor, at: lisapate@floridaroof.com (800) 767-3772 ext. 157 Florida Roofing Magazine, PO Box 4850 Winter Park, FL 32793-4850 View media kit at: www.floridaroof.com/ florida-roofing-magazine/

10 | Getting Your Contractor’s License: Navigating the Application Process 20 | Computer Backup and Disaster Recovery

On the iPad

What is your tested plan to recover business-critical data in the event of an equipment failure or disaster?

23 | Five Key Technologies for Roofing Contractors

Leverage software and service technology to give you the business advantage with new and existing clients.

www.is.gd/iroofing

26 | Are You Prepared for a Natural Disaster?

Preparation requires more than last-minute arrangements for your business and the safety of your employees. Preparing and rehearsing a written plan can help make a difference during the next storm.

Any material submitted for publication in Florida Roofing becomes the property of the publication. Statements of fact and opinion are the responsibility of the author(s) alone and do not imply an opinion or endorsement on the part of the officers or the membership of FRSA. No part of this publication may be reproduced or transmitted in any form or by any means, without permission from the publisher.

Florida Roofing (VOL. 2, NO. 6), June 2017, (ISSN 0191-4618) is published monthly by FRSA, 7071 University Boulevard, Winter Park, FL 32792. Periodicals Postage paid at Orlando, FL. POSTMASTER: Please send address corrections (form 3579) to Florida Roofing, PO Box 4850, Winter Park, FL 32793-4850.

www.floridaroof.com | FLORIDA ROOFING

3

STAND UP TO ANY STORM with Gulf Coast Supply Premium Metal Roofing

BEFORE A TORNADO

METAL ROOF (2015)

With more than 100 hurricane performance tests, Gulf Coast Supply’s metal roof panels have been tested for use in up to 200MPH winds.*

AFTER A TORNADO A study1 conducted for the National Hurricane Center found:

HURRICANE FRANCES (95 MPH WINDS)

METAL ROOF (2016)

THREE-TAB SHINGLE ROOFS

73% Sustained Wind Damage

LAMINATED ASPHALT SHINGLES

33% Sustained Wind Damage

TILE ROOFS

35% Sustained Wind Damage

METAL ROOFS

No Wind Damage Observed * Specific product conditions may vary.

1

1.888.393.0335 www.GulfCoastSupply.com

Marshall, 2009

PRESIDENT’S COLUMN George Ebersold

Thank You and Welcome I am reflecting back on this year as I write this column and can’t believe my year as president is almost over. I am still overwhelmed by the support I have received and continue to receive from my roofing family – I could not have done this without you.

FRSA has taken on many issues this past year like the exploding problems of the Assignment of Benefits (AOB), Florida Building Code issues (too many to list), finding a new home for the FRSA, finding a new Technical Director, rental of the Training Center, and changing the Convention and Expo days, to mention a few. With direction from the Board of Directors, guidance from the Executive Committee, and commitment of committee chairs and staff, we have met these issues head on and can say we have been successful with most. We are still looking for a new home for FRSA and will also continue fighting to keep the Florida Building Code and not let the International Code Council (ICC) high jack it. Florida citizens should decide on code changes and improvements, not the ICC, an unregulated entity that sells code books for profit.

The FBC has one of the most inclusive programs to develop the code, and allows for public input, industry experts on the commission and advice from the various TAC’s. Despite what others have said, the FBC is a much stronger code especially in the high wind region (the entire state of Florida) than the International Building Code (IBC). It still baffles me that the IBC can develop code for the entire country with VERY little input from the public and ONLY allow government employees to vote on code modifications (we all know that the government has our best interests in mind). Florida is different than the other continental states and we have a code that reflects that. I hope that the Governor will sign HB 1021 so we can keep control of “our code!” I thank all of you who responded to our request to reach out to Governor Scott.

Enough of that – let’s move on to the fast approaching 95th FRSA Convention and Expo taking place June 22-24, 2017 in Orlando at the Orange County Convention Center, West Building Hall WC. There are 19 seminars planned for a total of 24 continuing education (CE) hours on everything from the Sixth Edition Florida Building Code, TPO Roofing Systems, Medical Marijuana and Workers’ Comp, Drone Updates, Preventing Falls Using a Deck Inspection Program, Ethics in Construction and many more. On Saturday, there is a free foremen and superintendents program available in English and Spanish, so bring your crews out for this course and then let them walk the show floor and see what’s new in the industry. Remember, if you don’t need CE credit, there is no cost to attend any of the courses, all of which are industry specific. Be our guest for the Welcome Reception and help us kick-off the Convention with entertainment, an open bar and hors d’oeuvres. If you’re new to the industry and under 40 years of age, join the Young Professionals Council – attendees will be at the reception looking to recruit new members. The

S.T.A.R. Awards – The Spotlight Trophy for the Advancement of Roofing – takes place on Friday night and will highlight the best of the best in industry projects.

The Florida Roofing and Sheet Metal Expo takes place on Friday and Saturday. Be sure to make time to visit the Expo and meet new vendors, review new products and services and spend time with industry peers. June 24 will be the last Saturday for the Expo, as we move our dates to a much-requested Thursday FRSA President George Ebersold, – Friday show pattern. Help us Tom Tanenbaum Roofing Inc, Orlando celebrate as we say Goodbye to Saturday with Bloody Mary’s and Mimosas on the show floor.

The Expo is free to attend, but you will need to register in advance and pick up your badge onsite. To register, visit www.floridaroof.com and click on the yellow “Register Now” button.

In closing, I want to thank the Executive Committee for their unwavering dedication to FRSA and its goals as well as all the committee chairs, co-chairs, committee members and the many extremely dedicated Board and Committee members that continue to do all the necessary work to move the FRSA forward. Without you all, there would not be an FRSA! That being said; we have a competent staff led by a very dedicated lady. I cannot say enough about Lisa Pate’s dedication to the FRSA; she has ascended the ranks of the staff over the last three decades and we could not have a more dedicated leader. Lisa and her team at FRSA work tirelessly to make sure FRSA is in the forefront of the industry.

I wanted to take a moment to thank Tom Tanenbaum (my employer and friend for 25 years) for supporting me as I moved through the Executive Committee chairs as well as all the other things over the last 25 years. With your confidence and trust in me I will continue to succeed!

Last and certainly not least my wife Kara – for reasons unknown to me she has put up with me for the past 20 years.

She is my foundation and compass. Since we met she has inspired me to be a better man and I will always strive to accomplish that. THANK YOU! Kara and I look forwarding to seeing you at the Convention and Expo!

Best regards!

George Ebersold – FRSA President george.ebersold@tanenbaumroofing.com

www.floridaroof.com | FLORIDA ROOFING

5

FRSA LEGISLATIVE COUNSEL Cam Fentriss

The Return of the Florida Building Code It was an uphill battle, but we won a big victory in the 2017 legislative session that ended May 5, 2017. The victory is passage of HB 1021 by Representative Bryan Avila, Republican from Hialeah, that contains changes to how Florida updates the Florida Building Code. If approved by Governor Scott, this legislation will be a big improvement.

The overall change in HB 1021 is that, every three years, Florida will no longer be forced to throw out the entire Florida Building Code (FBC) and start from scratch with the International Building Code (IBC) and subtract irrelevant provisions (such as snow or earthquake provisions) and re-insert Florida-specific provisions into the current version of the IBC. Not only is that a tedious and absurd way to update a building code, it is also a recipe for disaster because all the extra busy work required on a strict timeline makes it almost certain that something important will fall through the cracks.

Thanks to HB 1021, when updating the code every three years, Florida will now be able to preserve the Florida Building Code as the foundation and will be required to review the most current updates of the IBC, the International Fuel Gas Code, the International Existing Building Code, the International Plumbing Code, the International Residential Code, and the International Energy Conservation Code (IECC). With respect to the IECC, when reviewing and considering updates, Florida is required to maintain the efficiencies of the Florida Energy Efficiency Code for Building Construction (this is not new – current law requires this).

Florida will be required to adopt any updates or code changes to maintain eligibility for federal funding and discounts from the National Flood Insurance Program (NFIP), the Federal Emergency Management Agency (FEMA), and the United States Department of Housing and Urban Development (HUD).

The changes are very sensible and favorable for Florida’s consumers, building officials and inspectors, contractors, and design professionals. Why? Because this method preserves the structure of the Florida Building Code and allows for concentration on changes that strengthen protection and benefit Florida, rather than a complete uprooting of the code and time wasted on looking at provisions that are useless or cannot work in Florida. But some do not agree with what I just said and instead argue that Florida cannot figure out codes all by itself and without starting with the IBC every three years, the sky will fall. Who are these naysayers? Mostly (if not entirely), these are interest groups that are making more money off the current convoluted way of doing business. They may continue to make just as much money (they may even make more), but they do not want to take that risk. And let me be clear, the opposition is about money – not about good codes – as HB 1021 does 6

FLORIDA ROOFING | June 2017

nothing to reduce codes. It only reduces the International Code Council stranglehold. Here are the loudest naysayers: Naysayer: International Code Council (ICC), the owner (and I do mean proprietary owner) of the IBC which is one of its important sources of revenue.

The IBC is more of a onesize-fits-all model code than a superior code. It is called a “model code” which is by definition a model, not necessarily better than anything else. It is something that should be used as a pattern rather than what must actually be adopted as is. And if the IBC were a true model code and ICC were a true model code agency, then there would be no objection or concern with Florida’s use of provisions developed through their model code process. Instead, ICC has lobbied and worked hard to force Florida to be chained to the entire IBC, even going so far as trying to get Florida to adopt a mere separate supplement of Florida provisions (you know – like something detached that’s easy to push aside or eject or toss out the car window as you go down the road of life). Why? Because the ICC sells its code – it’s a money maker. Profit margins are best if you can create and sell one big code, rather than a bunch of different ones sold to smaller markets.

Naysayer: Floridians for Safe Communities, a hastily formed group trying to look like a large and powerful coalition (just like the hand shadow figure on a wall that appears so much larger). Interestingly, the coalition members of this group just happen to be those who oppose the Florida Building Code in favor of Florida’s use of a national code, some only for the convenience of their members that work in multiple states (this has nothing to do with a strong code, by the way). This group’s chairman is Craig Fugate, former head of FEMA, who says that Florida has to continue using the convoluted way of updating codes. Mr. Fugate left Florida somewhere around the time we started to have a statewide code and was well absent when the IBC was created and adopted and the ICC and others lobbied to push Florida to lean toward the IBC. I am not at all convinced that Mr. Fugate even knows much of substance about what is and is not in the Florida Building Code but I suppose the coalition thought his name recognition would be a good substitute for an actual argument in favor of the IBC.

Florida Style 5-V-Crimp

90ยบ PAC-150

180ยบ PAC-150 Equally strong and attractive, these metal roofing panels are now available in Florida in our full line of PAC-CLAD painted steel, aluminum and Galvalume Plus coatings, ensuring that your roofing will endure whatever comes its way.

All panels are MiamiDade County and Florida Building Code approved.

Design: Stuart Cohen & Julie Hacker Architects Photo: Tony Soluri Photography

See us at the FRSA - booths 529 and 628

PAC-CLAD.COM | 102 Northpoint Parkway, Acworth, GA 30102 | P: 800 272 4482 | F: 770 420 2533

So how are these naysayers trying to make their case?

By using some thin arguments and some arrogant arguments. First, they say that HB 1021 will move the Florida Building Code “steadily away from continuity with national, model codes.” They do not explain why – or even if – that is a bad thing, they just say it like it is a certainty and it is bad. Neither is true. For example, so far, the national, model codes have done a poor job of addressing problems with high wind. Florida does a much better job. Another example is that Florida has routinely adopted certain national codes and will continue to do that – we do not need ICC or IBC to figure that out.

Second, they argue that HB 1021 will “[c]ompromise conformity across cities and counties leaving residents with unequal levels of protection.” That statement is ridiculous because, as you all know by actual experience, if a city or county is not going to conform, it doesn’t matter what code is adopted in Florida – that local government is just not going to conform. Lack of conformity has to do with inspector or administrator perception or stubbornness, neither of which is controlled by whatever code is used at the state level for development of updated code provisions.

Third, they claim that HB 1021 will “[o]verburden the Florida Building Commission that lacks the resources to approximate the national, model code development process.” Please read that statement carefully. After it slaps the Florida Building Commission in the face, it says that the goal is to “approximate” the national code “development

process” – process – not science, not innovation, and simply just not good code provisions for any given terrain or weather prone area. The State of Florida does a good job of funding the Florida Building Commission which does a great job of considering code improvements AND spearheading or underwriting studies needed to improve design and construction as it is needed in Florida. The Florida Building Commission is made up of experts and representatives from a wide variety of areas that are involved with and affected by building codes. The ICC is not. Floridians for Safe Communities proves only its ignorance and arrogance by making that statement.

Fourth, they argue that HB 1021 will “[i]ntroduce costly uncertainty and a lack of confidence that will drive down ratings by agencies, insurers, and catastrophe modelers.”

Seriously, the only response to this assertion is that the ICC introduces enough “costly uncertainty” and “lack of confidence” all by itself such that it is highly unlikely Florida could do even worse than the ICC’s bizarre and sufficiently political results when it sets out to have itself first and foremost declared superior, regardless of what is ultimately adopted in the IBC and related codes.

Finally, a representative for this coalition decides to sidestep history and be overly dramatic by claiming the legislation “would forever undermine [the] legacy” created by Florida’s having “forged the most admirable building code system in the nation.” This most admirable building code system in the nation was forged before the IBC was adopted. And, since the IBC came into being, much of what makes our code admirable is what we adopt in addition to or in lieu of what is in the IBC. In truth, the only way to undermine the legacy of Florida’s work in creating the most admirable code system in the nation is by gravitating robot-like toward the IBC, rather than intelligently building on the foundation of the Florida Building Code – as allowed

by HB 1021.

This battle required strength and resolve by the Florida Legislature, and we have at least four legislators to thank for their dedication: Representative Bryan Avila who sponsored HB 1021 that passed, Representative Stan McClain (R-Ocala) who sponsored the original House bill, HB 901, to make these changes, Senator Tom Lee (R-Brandon) who filed SB 7000, the bill that pushed all this forward, and who fought hard every step of the way (he also wrote a great letter to the editor in response to Floridians for Safe Communities), and Senator Keith Perry (R-Gainesville) who, through his bill SB 1312, really worked this issue at the end of the session to get it to the finish line. Thank you.

Anna Cam Fentriss is an attorney licensed in Florida since 1988 representing clients with legislative and state agency interests. Cam has represented FRSA since 1993, is an Honorary Member of FRSA, recipient of the FRSA President’s Award and the Campanella Award in 2010. She is a member of the Florida Building Commission Special Occupancy Technical Advisory Committee, President of Building A Safer Florida Inc. and past Construction Coalition Chair (1995-1997).

8

FLORIDA ROOFING | June 2017

APP and SBS

CAP SHEETS Compabase

BASE SHEETS Mineral Design

TM

America's Only Pattern-Design Cap Sheet

MAT-40

TM

Self-Adhering Metal and Tile Underlayment

Defend

TM

Self Adhering Ice and Water Protection

Imperflex MSA TM

Your Guiding Light for Roofing Products Your voyage to successful roofing applications needn't be full of poor quality materials and unresponsive customer service.

By using BITEC quality products, you can count on ship-shape applications allowing you increased profits.

Delays, unhappy customers and call backs can be left on a distant shore.

Our APP and SBS membranes are manufactured to the absolute highest standards. BITEC has never taken shortcuts to lesser quality products.

For smooth sailing with BITEC guiding your way, call us at 800-535-8597.

Self-Adhering SBS Mineral Surfaced Cap Sheet

Imperflex USA TM

SBS Roofing Underlayment for Ice and Water Protection

www.bi-tec.com P.O. Box 497 No. 2 Industrial Park Dr. Morrilton, Arkansas 72110 Fax (501) 354-3019 Phone 800-535-8597 Manufacturers of Advanced Technology Waterproofing Membranes

FRSA LEGAL COUNSEL Trent Cotney, P.A., Construction Law

Getting Your Contractor’s License: Navigating the Application Process Grant Dostie, Attorney, Trent Cotney, P.A.

As construction continues to increase across the state of Florida, so too does the amount of unlicensed contracting. Each year thousands of property owners and businesses enter into agreements with unlicensed contractors.

Unlicensed contractors do not have to undergo the examination process, background checks, pay license fees, obtain bond protection, and most likely do not have the proper insurance. Removing these costs makes it easy to undercut the licensed competition. However, they still risk criminal and civil penalties.

But what is keeping these people from getting their license? While some may not be eligible due to lack of experience or criminal backgrounds, most are simply just intimidated by the process. Florida has strict licensing laws when it comes to contractors, which at first glance may be overwhelming. However, the process of getting one’s license is not as difficult as one might think.

There are two types of contractor’s licenses: certified and registered. A registered license permits a contractor to work within the local jurisdiction where a licensee holds a certificate of competency issued by the jurisdiction. Those that may not be permitted to receive a certified license may otherwise be qualified for a registered license. Each jurisdiction has different qualifications for licensure so make sure to check with the specific county licensing agency. Many potential contractors are unaware of the option to receive a registered license despite it being a valid contractor’s license. This article will focus on the application process to receive a certified license.

A certified license permits a contractor to contract in any jurisdiction in the state. There are two divisions of certified licenses issued. Division I licenses includes general, building and residential and Division II includes the other trades.

Any person 18 years of age or older, meeting the requirements is eligible to submit an application with the DBPR. The Construction Industry Licensing Board permits a broad range of experiences that will enable a potential licensee to qualify.

■■ Four-year construction-related degree from an accredited college (equivalent to three years’ experience) and one year proven experience applicable to the category for which you are applying.

■■ One-year experience as a foreman and not less than three years of credits from accredited college-level courses. One-year experience as a 10

FLORIDA ROOFING | June 2017

workman, one year proven experience as a foreman, and two years of credits for any accredited college level courses.

■■ One-year experience as a worker, one-year experience as a foreman, and two years of credits from accredited college-level courses. Four years’ experience as a workman or foreman of which at least one year must have been as a foreman.

■■ Two years’ experience as a worker, one-year experience as a foreman, and one year of credits from accredited college-level courses.

■■ Four years’ experience as a worker or foreman of which at least one year must have been as a foreman.

Basically, you must have at least one-year experience as a foreman. The other requirements are based on combinations of college credits and or work experience.

However, this is not an exhaustive list and you may still qualify by other means.

When completing an application, you must provide your employment history to prove you meet the experience requirements. This includes stating job specifics as well as listing the license number and contact information of the qualifying contractor or employer.

The DBPR does require an active contractor to have at least the minimum general liability insurance.

General and building contractors must have $300,000 bodily injury and $50,000 property damage. All other license categories must have $100,000 bodily injury and $25,000 property damage.

An applicant must also establish financial responsibility and stability. This can be shown by submitting a credit report containing a credit score of 660 or higher and have no unsatisfied judgments and liens. If an applicant does not have the required credit score, then the financial stability requirement may be met by providing a bond or irrevocable letter of credit from a bank authorized to do business in the State of Florida. With proof of completion of an approved 14-hour financial responsibility course, the bond or letter of credit amount must

High Performance.

Best Overall value.

“High-quality tile installation calls for highperformance components such as TILE BOND™.

The strong, yet workable, initial adhesion helps my crew complete jobs quickly and precisely, and the ready-to-use kit ensures quality, on-ratio adhesive in a simple, portable and maintenance-free system.”

Israel Jimenez, Independent Roof Tile Installation Specialist, Clearwater, Florida Photo courtesy of Eagle Roofing Products

As every roofer knows, it’s not about material costs; it’s about installed costs.

TILE BOND™ Roof Tile Adhesive from Dow is easy to use and offers the lowest installed cost per tile versus other one-component adhesives.

• Don’t be fooled by low tank cost – only cost per installed tile matters.

• TILE BOND™ has the highest yield in both field and hip/ridge applications.

• No calibration – always on ratio and ready to use.

• No equipment to purchase, clean out and maintain.

• Improved efficiency – have multiple installers working at once.

• Wet substrates are no problem – TILE BOND™ is moisture cured.

• Robust enough for complete roof jobs – not just for repairs.

Stick with the brand roofers have trusted for more than 25 years. try it for Free! Contact us at FNaretl@dow.com for more information or to request a free sample kit. dowbuildingsolutions.com ®™Trademark of The Dow Chemical Company (“Dow”) or an affiliated company of Dow © 2016 The Dow Chemical Company

be $10,000 for Division I and $5,000 for Division II. If no course has been completed, then the amounts are $20,000 for Division I and $10,000 for Division II. A person may take the licensure examination prior to having the required experience. However, a license will not be issued until all requirements are met. The Division I exams have three parts; business and finance, contract administration, and project management. The Division II exams have two parts; business and finance, and trade knowledge.

All potential licensees must take the CILB Business and Finance exam. A candidate must achieve a score of at least 70 percent in order to pass the examination.

This is a computer based exam and is offered at many locations throughout the state.

The trade exam will correspond with the licensure you are seeking. Division I, Air A, mechanical, and plumbing exams are only offered six times a year at specific locations. All other licenses are offered as computer-based testing.

A candidate must pass all parts of the examination within four years of the first exam scheduled. You are permitted an unlimited number of attempts within the four years, subject to the 21-day waiting period per computer based tests and the limited test dates for non-computer based tests.

It should be noted that all the exams are open book.

This means you may bring approved materials into the exam with you. Nobody enjoys taking an exam but do not let this deter you from getting your license. Since you can use the books and materials, you have the ability to find every answer asked on the exam.

In summary, to become a licensed, certified contractor, an applicant must meet experience requirements, obtain general liability coverage, demonstrate financial responsibility, and pass all parts of the exams. Although navigating the application requirements may seem daunting at first, this article should help guide you through the process to ultimately become a licensed roofing contractor.

roberth@rkhydrovacnc.com rons@rkhydrovacnc.com

12

FLORIDA ROOFING | June 2017

Author’s note: The information contained in this article is for general educational information only. This information does not constitute legal advice, is not intended to constitute legal advice, nor should it be relied upon as legal advice for your specific factual pattern or situation.

Grant Dostie is a Certified Residential Contractor and lawyer at Trent Cotney, P.A. Trent Cotney is Florida Bar Certified in Construction Law and General Counsel and a director of the Florida Roofing & Sheet Metal Contractors Association (FRSA). For more information, contact the author at 813-579-3278 or go to www.trentcotney.com.

VISIT US AT FLORIDA ROOFING & SHEET METAL EXPO

JUNE 22-24, BOOTHS #220 & #222

LOW SLOPE ROOFING SOLUTIONS Polyset® roofing adhesives provide low pressure solutions for low slope commercial roofing applications. Polyset roofing adhesive products offer speed and simplicity through unique dispensing technology, strong adhesion properties, ease of application and durability. A roof system that includes CR-20 and Board-Max creates a fully adhered system with no mechanical penetrations. These simple-to-use pressurized cylinders do not require carts, cumbersome caulk-type dispensers, or power to achieve maximum results.

POLYSET® CR-20® FLEECEBACK MEMBRANE ROOFING ADHESIVE

• Unique “spatter” method adheres insulation boards, cover boards, and fleeceback membranes to various substrates.

• FM approved and UL tested adhesive for use with most roofing system manufacturers’ products.

POLYSET® BOARD-MAXTM INSULATION & COVERBOARD ROOFING ADHESIVE

• Bead applied adhesive eliminates the need for costly accessories and maintenance, lowers labor costs and accelerates the roofing process.

B E F O R E Y O U S TA R T,

SCRAP THE CART.

• FM approved and UL tested adhesive for use with many roof decks, cover boards and insulation boards.

(330) 349-6001 • ICPADHESIVES.COM ICP Adhesives & Sealants, Inc. - a division of the Innovative Chemical Products (ICP) Group

Industry Updates The company is positioned for future growth and Anvil Paints & Coatings, Inc. of Largo, Florida Joins John R. Burt Enterprises Family success with VP James Yundt (third generation) on board to manage the experienced and committed Roofmaster of Companies

Florida-based Anvil Paints & Coatings, Inc. has joined the John R. Burt Enterprises family of companies. Since 1967, Anvil has been an industry-leading manufacturer of premium quality coatings and specialty paints, offering a variety of products for industrial roofs, concrete surfaces, wall textures and other surfaces. Anvil’s line of liquid roof coating products enhances the extensive collection of commercial roofing solutions provided by sister company Duro-Last, Inc., offering customers a variety of additional options dedicated to roof maintenance and upkeep.

“We’re excited to grow the Anvil business that has been built over the last 50 years,” said Kurt Schwahn, President of Anvil Paints & Coatings. “The Anvil brand is an excellent fit with Duro-Last and its sister companies, allowing for entry into new markets with new products.”

While now a member of John R. Burt Enterprises, Anvil will continue to support current customers within their key categories, as well as increased opportunities with Duro-Last.

“Anvil’s historical quality and excellence in elastomeric and silicone roof coatings is a great addition to our current product line and will provide our customers with a wider selection of roofing solutions,” said DuroLast CEO Tom Saeli. “We’re eager to incorporate Kurt’s leadership as we continue to grow.”

employees to continue their long-standing relationships with their customers. Visit www.roofmaster.com or call 800-421-6174 for further information.

RoofersCoffeeShop.com Launches Free Work Wanted Classified Ad

RoofersCoffeeShop.com (RCS), the place where the industry meets for technology, information and everyday business announces the launch of free work wanted classified advertising through 2017. Understanding the need for labor, RoofersCoffeeShop.com is committed to helping people who are looking for work in the roofing industry.

RoofersCoffeeShop.com has always offered a classified section which serves as a trusted source to buy and sell equipment, recruit workers and more. With over 5,000 users a month on the Coffee Shop, encouraging workers to find jobs through a work wanted classified ad helps the entire industry.

“RoofersCoffeeshop.com (previously, The Roofers Exchange) has always been committed to helping the industry,” stated Vickie Sharples of RoofersCoffeeShop. com. “We need to encourage people who are looking for work to look at our amazing industry. The Coffee Shop’s advertising not only offers a place to post work wanted but also offers the opportunity to upload resumes and/ or employee information creating an excellent resource Roofmaster Products Company Celebrates for employers.”

65th Anniversary Those wishing to place a work wanted ad simply Los Angeles, Ca. Roofmaster Products Company use the promo code “Work” and a user account will be was founded on April 16, 1952, by Deryl Yundt, as a manufacturer and master distributor of quality roofing equipment and tools. It was the post WWII era and as a small company they were dedicated to providing new and innovative products that the roofers wanted. Their early signature Trademarked equipment were the Mopmaster, Feltmaster, Ladder Master Hoisting Wheels and many more.

Today, under the leadership of CEO Jimmy Yundt (second generation), the company has grown to manufacture more than 60 different “Made in America” proprietary products exclusively for the roofing industry.

They now have over 8,000 items, both manufactured and distributed, available to roofing contractors and distributors nationwide. They carry any tools or equipment, needed to put on, or take off, a roof.

The Roofmaster Brand continues to serve as a leading symbol of Design and Engineering Excellence. It has come to mean job tested, field reliable products backed by decades of superior customer service.

2017 Charity of Choice

www.floridaroof.com | FLORIDA ROOFING

15

created with your email address. Then use the Listing Dashboard to easily update and renew ads until work is found. For employers, it is a great place to look for talent for their companies. It will also bring more prospective employees to the Coffee Shop where they can look at the large array of help wanted ads.

By using the My Alerts feature, job seekers and employers can set up alerts to be notified when ads are reviewed based on keywords, categories or specific locations. The interactive map allows visitors to filter ads by region for a more targeted geographic experience.

From sales to production it is the place where the roofing industry meets and jobs are found.

To find or create your own employment opportunity please visit our RoofersCoffeeShop.com classified ad section today at rooferscoffeeshop.com/classifieds/.

FRSA shares a proud partnership with RoofersCoffeeShop.

The addition of Clear sealant makes it easy for contractors to complete projects that would otherwise require meticulous, time-consuming color-matching. It is available packaged in tubes only.

In addition to Clear, the tubes are available filled with White sealant. The durable, weather-resistant plastic cartridges are a convenient option for use in smaller applications or when extra precision is required. They also can be submerged under water to repair roof leaks, gutters and downspouts.

100% Silicone Sealant provides excellent adhesion to concrete, masonry, polyurethane foam, EPDM membranes, TPO membranes, aged PVC membranes, aged acrylic coatings, granular cap sheets, wood, metals, Kynar finishes and most other common building materials. When using 100% Silicone Sealant with a TPO roof membrane, Mule-Hide Si TPO Primer must be applied first.

Mule-Hide Products Co. Expands Silicone The sealant has minimal odor, making it contracRoof Coating System tor- and building-occupant-friendly. Its volatile organic Mule-Hide Products Co. has added new 100% compound (VOC) content of less than 10 grams per liter Silicone Sealant choices to its Silicone Roof Coating makes it acceptable for use in areas with VOC restricSystem, expanding the color offering to include Clear tions. It does not corrode metals. and the packaging options to include 10-ounce tubes.

100% Silicone Sealant is a thicker, mastic version Triangle Fastener Corp. Announces of the Mule-Hide 100% Silicone Roof Coating. It is a Corporate Video Triangle Fastener Corporation announces the rehigh-solids, solvent-free, non-shrinking, moisture-cure silicone sealant designed for use in sealing and repair- lease of their corporate video. The video highlights ing roofs, masonry, architectural sheet metal, and metal their products and services, and details the markets they serve. View the video on their YouTube channel at roof seams and fasteners.

(813) 579-3278 | www.TrentCotney.com | 8621 E Dr. Martin Luther King Jr. Blvd. Tampa, FL 33610

16

FLORIDA ROOFING | June 2017

https://youtu.be/5LgRc0MIK9E. For over 40 years, Triangle Fastener has been supplying a full line of fasteners, sealants, and tools to the commercial construction industry. They have 23 locations supplying engineering support, job site assistance and product recommendations.

Help ‘Jump-Start’ Roofing System Innovations

The National Roofing Contractors Association’s 2014-2015 Market Survey indicates that concrete decks represent about 14 percent of the new and retrofit low-slope construction market. In recent years, the roofing industry has become increasingly aware of the problems caused by moisture in concrete roof decks that can migrate into the roofing system. Aside from leakage to the interior, moisture in roofing systems can have numerous negative consequences, including reduced thermal resistance of insulation and loss of strength of the insulation, cover board, adhesive, or fasteners.

The challenge is to develop new materials or installation methods that can be employed with a concrete deck so that the likelihood of having moisture related problems is significantly reduced. Such an innovation can eliminate the energy penalties associated with high material moisture content.

With this goal in mind, GAF, North America’s largest roofing manufacturer, is currently using Oak Ridge

National Laboratories’ (ORNL’s) JUMP crowdsourcing initiative to pursue a research solution to ensure energy efficient and durable low-slope roofing systems employing concrete decks.

JUMP is incubating a community of innovation for building energy efficiency technologies that offers the roofing industry a unique opportunity to bring innovative products and ideas quickly to market.

The program accomplishes these goals by broadening the group of people from whom the Department of Energy seeks innovative ideas and moves these ideas to the marketplace faster.

The submitter of the winning idea will receive a $10,000 award. Depending on the needs identified, ORNL may also provide in-kind technical support of up to $20,000.

Learn more about this challenge and share your ideas. Entries will be accepted through Sunday, August 27, 2017. For more information on this program, visit https://jump.ideascale.com/a/ideas/top/ campaign-filter/byids/campaigns/20009.

www.floridaroof.com | FLORIDA ROOFING

17

Boral™ Cool Roof System 5 components provide energy efficiency and give substantial return on your investment.

Boral TileSeal HT Underlayment ®

Boral Roof Tile ®

Boral Elevated Batten System ®

Boral Vented Eave Riser ®

®

New American Remodeled Home Gets Cool Roof System Shannon Delgado, Marketing Manager, Boral Roofing

In a move to show builders, remodelers, and homeowners what can be accomplished when using modern techniques and technologies, the New American Remodeled Home recently debuted in Orlando, Florida. The 2017 show home was designed and built for the International Builders Show as a joint collaboration between Professional Builder, the National Association of Home Builders (NAHB) and builder Phil Kean Design Group (PKDG). This 30 year-old home was completely re-envisioned and brought to the forefront of luxury, comfort, and energy efficiency. As part of the complete overhaul aimed toward significant energy-efficiency enhancements, the project team replaced the roof with a cutting-edge Boral Cool Roof System.

Originally constructed in 1987 and located in the heart of the Lake Nona Golf and Country Club suburb, the three-bedroom home had not only become dated aesthetically, but the floorplan no longer aligned with current lifestyle design preferences of openness, indoor/outdoor living spaces, in-home family gathering and entertaining. Additionally, the home envelope lacked the energy efficient materials and technologies that deliver notable conservation and savings achievable in newer homes.

The original home layout and elements were typical of 1980’s construction. A choppy floorplan, drab finishes, mauve-colored carpeting and a segregated kitchen were among key elements most in need of replacement. PKDG deemed the home ideal for creative reinvention because of its ample 4,500-square-foot size, concrete block foundation, and gracious footprint.

With a new design inspired by Bahamian island-style architecture, the home was completely gutted and reconfigured, undergoing a number of energy efficiency upgrades in the process. A complete roof replacement was one of the most significant. Boral Roofing’s Concrete Cool Roof System was selected for its curb appeal, durability and energy efficiency and was able to provide the homeowner with up to 22 percent in energy bill savings on its own. The system includes a series of components that contribute to delivering its high performance, including sustainably sourced and manufactured Boral Saxony Slate 900 concrete tile, elevated

batten system, vented eave riser, and vented ridge. Together these components help to protect the home from the elements and negative weather cycling effects while reducing temperature fluctuations within the interior of the home.

“One of the core benefits of the Boral Cool Roof System is its superb energy efficiency performance and the significant long-term energy savings that it provides the homeowner,” said Rich Thomas, product manager for Boral Roofing. “The visionary design of this home also incorporates the clean streamlined aesthetic of our slate profile tile and a sensorial relief color pallet that aligns with architectural design trends of the future.”

The design and color scheme feature a contemporary, ENERGY STAR rated white tile roof that also helps minimize the urban heat island effect and gives the look of natural slate. The Class A fire rated concrete tile, installed by Premier Roofing, helps prevent the ignition of embers should they land on the roof.

The home’s complete energy efficiency overhaul includes not only the roof, but a number of additional home features, materials, and improvements including: low-E coated, argon gas-filled windows; insulated doors; open cell foam insulation; and energy-efficient appliances. All work to reduce the home’s total energy demands and dependence on fossil-fuel generated electricity. The New American Remodeled Home boasts a tight but safe envelope with long-term energy saving systems expected to cut the power bills by as much as 50-60 percent according to Drew Smith, president of Two Trails, Inc. who oversaw the sustainable building verification of the home. “The goal of this project was to exemplify how an existing home can be significantly improved in design, livability, and energy performance when it is enhanced with today’s newer, cutting-edge technologies and materials,” added Thomas. “The team behind the New American Remodeled Home more than exceeded this goal.”

Shannon Delgado is Marketing Manager for Boral Roofing, the country’s largest provider of sustainable clay and concrete roofing tile systems. Visit Boral Roofing online at www.BoralRoof.com and contact Shannon at Shannon.Delgado@boral.com.

Steep-slope Assembly Testing of Clay and Concrete Tile with and without Cool Pigmented Colors, Oak Ridge National Laboratory, 2005. Results vary based on profile of tile installed, location, weather and other factors. NAHB New American Remodeled Home: It’s All About Efficiency article 2016. https://goo.gl/jnsjiW www.floridaroof.com | FLORIDA ROOFING

19

Computer Backup and Disaster Recovery Steve LaPha, Vice President, Dytech Group

Having a good backup of your company data is important for all businesses. Is your backup monitored for proper completion daily? Is the backup tested regularly to make sure that you can actually restore the data? Don’t wait until you have catastrophic data loss to find out your backup is not working. Make it a regularly scheduled task. Remember the 3-2-1 rule for backup. Best practices dictate that you have at least three backup copies of your data on two different types of media with at least one copy kept offsite. If your building burns to the ground, then you will be glad that you have that offsite copy of your data to restore. Many businesses backup both locally and to a cloud backup service. The local backup can be restored quickly when needed and if there is an issue with the local backup then the data can be retrieved from the cloud. Some software programs require a special type of backup. Check your accounting and line of business programs to see if there are special requirements to protect your data. Programs based on SQL databases require a specific backup method. I make it a practice to backup within the software program as well as backing up the server. One thing I have not seen yet is too many backups. I once saw someone with five copies of their backup and when they needed to restore files from them, all five were corrupt. I have seen people diligently backup every day and then not be able to restore when they needed to. If you do not do it yourself, make someone responsible and accountable. You can also outsource this task to a trusted IT consultant. They should be able to provide monthly reports to document that the backups have been completed and tested.

Many businesses are utilizing cloud services for some or all their computing. Make sure that your cloud service provider has a backup and disaster recovery plan for your data. If they are not protecting your data, then you will want to have a plan to back it up. Some experts suggest that you perform your own backup in addition to the cloud service’s backup. If your email is hosted with Microsoft, there are services that will backup a copy to a second datacenter for redundancy.

If your business relies on computers and they are critical to keeping your business running, then you will want to research Backup and Disaster Recovery Services and Business Continuity Services such as Datto and others. They provide an appliance that backs up your servers and data locally as well as replicating them to the cloud. If there is a disaster, then a virtual replacement server can be created in less than an hour. This will drastically reduce your downtime if something happens to your server.

Hurricane season is here. This is a good time of year to review your Disaster Recovery Plan. If you do not have one yet, then this is a perfect time to start one. It does not need to be complicated. Start with a simple document explaining your computer setup, the backup method, and how to recover from a disaster. Later you can add important contacts and vendors. Your technology support person should be able to 20

FLORIDA ROOFING | June 2017

assist you with this. All disaster plans should include the possibility of a server crash or data loss. What steps do you need to take to get back online as quickly as possible? What can you do in the meantime? Is there a failover available? At what point do you send staff home? Plans will differ if you have cloud applications vs. an in-house server. In Florida, we also need to consider the possibility of a hurricane. What do you need to do to prepare for possible hurricane force winds, rain and local flooding? Loss of power is probable. Are you able to work remotely from home or another location? The best time to have these conversations is before the disaster occurs.

You should also review the critical components of your computers and software programs to identify the ones that are important to your business. Which ones are critical daily to keep your business running like your line of business software? Which ones are only needed on a weekly basis like accounts payable and payroll? What about communications, where is your email hosted?

Does your telephone system have a forwarding feature?

Identify the redundancies and failover options that are available to you in case of an emergency. Calculate how long you can go with that part of your business not working without adversely effecting your business. This is called a risk assessment. Include these in your DR plan.

After an emergency, you will want to review what worked and what did not work. What can you do better for next time? Having a plan will help make the situation less stressful. Free resources are available at: https://www.ready.gov/business/implementation/IT https://www.sans.org/reading-room/whitepapers/ recovery/disaster-recovery-plan-strategies-processes-564 Steve LaPha, a thirty-plus year veteran of the computer industry started with Dytech Group eighteen years ago as a Network Engineer. He came from the government computer sales and service industry where he owned his own computer business for fifteen years supplying personal computers to NASA at the Kennedy Space Center. Steve was promoted to Service Manager, General Manager and now Vice President of operations. He works along with Dennis Bell, the President, running the business and supervising ten employees. The primary business is providing Managed Services to small and medium size businesses in Orlando and the Central Florida area under the DytechONE brand.

Celebrating 65 Years of Industry Service NEW! Improved Design!

Razer

#1 Paint Brand

“Built Roofmaster Tough”

Power Broom Original Signature Products

Leister AT 120V

LadderMaster Core Cutter Hoisting Wheel

#1 Selling Feltlayer in America

We Carry Any Tools Or Equipment Needed To Put On Or Take Off A Roof

Come visit us at Booth 534 at the FRSA Show in Orlando, June 22-24, 2017

www.roofmaster.com (800) 421-6174

A JOB ISN’T FINISHED UNTIL

IT’S A WRAP

®

WE’VE GOT YOU COVERED WITH WEATHERPROOFING SOLUTIONS FOR ANY KIND OF ENVIRONMENT

NEW! LEAD FREE FLEX FLASH™ • An environmentally friendly lead free flashing • Conformable EPDM internally reinforced with an expanded aluminum core • A full layer of high temp butyl adhesive that seals to tile roofing • Ideal for ridge, hips, dormers, roof to wall and roof to solar transitions

Visit us at the Florida Roofing & Sheet Metal Expo, Booth 536 JIFFY SEAL® ICE & WATER GUARD HT

FORM FLASH 2 EPDM

RAINPROOF 40

• A 40 mil, high temperature, self-adhering roof underlayment • 180 day UV exposure • Anti-slip surface with no edge bead • Florida product approval - Florida FL17155 • IAPMO ER 390

• A peel and stick, flexible EPDM roof protrusion flashing • Rated for full UV exposure • Stretches and conforms to irregular shapes • Can be used on all roof to wall transitions, around chimneys, solar panels and more

No matter what the climate or the season, Protecto Wrap Company has your weather and waterproofing solution. Built on a sound reputation for producing the highest quality products available, no one offers a better combination of premium building products. Whatever your waterproofing, roofing underlayment or flashing needs, Protecto Wrap has you covered.

AVAILABLE THROUGH YOUR LOCAL ROOFING DISTRIBUTOR.

• A 40 mil, self-adhering, rubberized asphalt, high performance roof underlayment • Compatible with spray foam adhesive for tile roofing • Florida product approval - Florida FL17155 • IAPMO ER 390

®

PROTECTO WRAP COMPANY

(800) 759-9727 | www.ProtectoWrap.com PROUDLY MADE IN THE U.S.A.

Five Key Technologies for Roofing Contractors Heidi Ellsworth, Owner, HJE consulting Group

In today’s world, where efficiency and precision take precedence, technology is a key component when it comes to doing business within the contracting community. Technology comes in many shapes and sizes but leading contractors are realizing that if they are not progressive in their use of technology they are going to be left behind.

Technology is not just software, it is using services and software that help increase productivity for the company and employees. Looking at several types of technology is important but whether you are a small or large roofing contractor, residential or commercial, it is essential to incorporate technology into your processes and culture. In fact, contractors are finding that they can get more done, faster by using technology.

New technologies are introduced literally every day.

Understanding what is beneficial for your business and more importantly the best technology for the size of your business is critical. Here are five technologies that can make a difference in keeping your business profitable, agile and the right size.

Smart Devices

It does not seem possible to survive in today’s world without a smart device and that is especially true when it comes to business. Smart phones allow contractors to be in touch immediately with their customers, giving them the edge when it comes to customer service. The agility of utilizing smart phones makes sense for communication with your team and the overall benefit of informed customers.

It is important to use phones in a way that works with customers, so knowing their preferences concerning email, text or phone is beneficial for creating enhanced communications. Part of utilizing technology is understanding how customers want to interact with the technology.

Smart phones and or tablets can also make day-to-day business easier to do on the road, hopefully eliminating some of the late night work. Ask vendors about their technology offerings and find the apps that make working with them easier. To be able to order materials, reports or services through the phone or tablet makes for efficiency and time savings.

In deciding which smart device to use, take the time to coordinate your phone, tablet and computer system with cloud based software in a way that all devices can speak to each other creating an easy, efficient means of transferring data and documents while also documenting customer discussions.

Management System and it could be Microsoft Outlook, an Excel file or a higher level software such as Salesforce.

In the roofing world, there are many contractor CRM software systems that help manage customers and often are connected to project management and/or accounting software.

Questions to ask when looking for a CRM system include how the program works for residential vs. commercial business or ideally will it handle both. There are companies that are very focused on residential projects and tracking canvassing and sales processes or overall leads. That is very important but if you are looking for something that also tracks customer’s data along with project management that may be a different system.

There are programs that offer customer portals where you can share data, photos, job progress, inspections and invoices with customers at their convenience. This type of CRM can be used for initial customer contact and sales with the scalability to store all of the customer’s projects as they grow with the company. This type of program is usually used more with commercial business. It is also a great tool to use if you are focused on HOA work.

Whichever CRM you use, the key is to maintain a strong, up-to-date customer database that becomes not only a historical view of customers and projects, but also a strong database for future sales and marketing.

By using a CRM software instead of Excel or a Rolodex, customer contact can be automated including notes, past correspondence, property data, material preferences and potential future projects

Aerial Measurement Technology

This technology has been in place since 2008 and it just keeps getting better. Gathering roof measurements traditionally was a time-consuming process prone to mistakes such as mathematical errors or simple human error but has now become a quick, easy and reliable technology. Many contractors now rely on the service for accurate measurements, professional presentations and efficient production planning.

Sales and marketing efforts have benefited greatCustomer Relations Management ly from aerial imagery and measurements. In fact, many There are several CRM systems with many of them in- sales processes have changed substantially as contractors tegrated with project management software. But first you can now share with home and building owners aerial phomay be asking what is a CRM? It is a Customer Relationship tos, drawings and measurements of almost any structure. www.floridaroof.com | FLORIDA ROOFING

23

Consumers see this as a differentiator. When they can see their property and use the drawings and measurements for reference, it brings a whole new level of professionalism to the sales call.

Advancements in this technology are leading to even more solutions for contractors in ordering materials and production. In today’s climate of instant information, customers are looking for answers fast. The quicker you can deliver an estimate for a roof repair or replacement project, the more likely you are to win that job. Many companies have used aerial roof measurement technology in their estimating programs. By utilizing the CAD files generated from the technology, it is easy for contractors to import drawings and measurements; saving significant time and complications.

With technology companies working with manufacturers and distributors, contractors can also now utilize the measurements to bid jobs and order materials online.

Sales people have moved to using tablets to share the information with customers quickly and efficiently which is important in this technology age.

Estimating Technologies

Advancements in estimating software and platforms as well as the introduction of web-based solutions have put this tool within the reach of virtually any size roofing contractor. Not every solution will fit every business right out of the box so it’s important to understand your company’s needs, how the technology fits into your existing processes and what new efficiencies can be realized through the implementation of an estimating platform.

Some contractors are large enough to require robust, enterprise-level estimating programs that provide job management, estimating and customer relationship management solutions. While for the smaller to mid-sized contractor, an enterprise solution is probably overkill.

Smaller operations may want to consider a simple, intuitive, web-based solution that delivers a professional estimate.

Whatever solution is chosen, it’s important for contractors to make sure that it integrates with the other technologies they are using. For example, if you are using aerial measurement technology, be sure that the measurements will flow into the program and populate the correct fields. Manual entry of numbers can be time consuming and lead to costly errors in the case of a typo.

Marketing Software

The number one most important marketing technology is a website. It needs to provide enough information about your company in such a way that potential customers will take action and request an estimate for their job. A customer wants to feel confident that you are experienced and that your team is professional. You need to validate that you will support your work with service afterward if needed and that you are knowledgeable about the latest products and technologies. This can all happen on your website and speak to customers long before they pick up the phone.

24

FLORIDA ROOFING | June 2017

Your website should be dynamic, meaning that the content is fresh and always up to date. Have a section on your site that provides short articles and information that your customers will find interesting. Post your press releases and other news regularly on your site. A good website will have a prominent button or link on every page that a visitor can click on to request an estimate. Ask them to complete a form that captures their contact information (name, address, phone and email) but also use the opportunity to gather some basic qualifying information.

Finding a good website developer can be challenging but it is amazing what is available today. Everything from do-it-yourself, to leasing a website to finding a good Internet marketing agency. Before hiring a company to update or develop a website, take the time to look at other websites and see what you like. Often the name of the company that developed it is on the site. Also pull your information together ahead of time, it will save you time and money when you start working with the web development company. Lastly, look internally first. It is amazing how many people know how to create websites and you may have someone already working for you that would love to work on a new website.

Take the Time

The most important part of incorporating any technology is to take your time and evaluate. Talk to other contractors through your associations or networks and see what has worked for them. Look at online reviews and see if you can have some trial time to play with and understand the technology. There is a large commitment in time whenever there is a change or adoption of new technology so be sure it is matches the goals of the company.

Also, be aware that many types of software adoption will actually have a cultural effect on the company.

Processes will need to be updated, personnel trained and data uploaded. It is not easy to change software so create a relationship with the software provider upfront so there is a high degree of comfort and confidence when initiating the new technology and processes into your company.

Heidi J. Ellsworth has worked in the roofing industry for over twenty years. Previously leading sales and marketing initiatives for EagleView Technologies and Carlisle, Ellsworth launched HJE Consulting Group in 2015. This sales and marketing consulting firm focuses on supporting overall marketing strategies and implementation along with providing consulting to build strong collaboration between sales and marketing teams for business profitability and success.

Ellsworth leads advertising sales for Florida Roofing Magazine along with participating in FRSA board meetings.

She also provides sales and marketing consultation for NRCA contractors, along with consulting for the NRCA and The Roofing Industry Alliance for Progress. She recently helped found the National Women in Roofing (NWIR) association where she serves as chairperson for the organization.

NEW PRODUCT!

2 ®

2-Component Roof Tile Adhesive

Let the storms come.

Introducing Storm Bond 2 – A fast-curing, ultra-strong, two-component adhesive that virtually eliminates nail and screw penetrations in roofs.

Storm Bond 2: • Has superior bonding strength • May be walked on in minutes • Reduces potential tile breakage

during installation

• Comes in 17 and 60 gallon high

volume refillable cylinders

• Also comes in portable and disposable

kits ideal for smaller jobs

• Is Miami Dade and Florida Building

Code approved

The time for a change has come.

Call us at 1-800-325-6180 to learn more.

N.O.A. 16-0420.06

Florida Building Code Approval FL 14506

Are You Prepared for a Natural Disaster? Planning for Employee Safety Jonathan Sanchez, Operations Manager, RSS Roofing Services & Solutions The state of Florida is known around the world for its beaches, natural beauty and theme parks. The sunshine state is also known for its fluctuating weather and tropical storms. According to the National Hurricane

Center’s report, Hurricane Matthew, the first Category 5 Atlantic hurricane since 2007, was responsible for more than $10 billion in direct damages in the United States.

Additionally, it is estimated that one out of four busiWaterwind_HP-FRSA.qxp 10/6/15 3:50 PM Page 1 nesses affected by a major storm never recover or reopen because they are not prepared to respond to a natural disaster.

Although storms have taught Floridians to be prepared for imminent disaster, the nagging question for most commercial roofing contractors and building owners still is “are you prepared for a catastrophic storm?” And furthermore, “do you have a written plan to deal with such disasters that will allow you to conduct business safely?”

There are many free resources online that can help both contractors and building owners start formulating a written plan that ® allows them to be successful during chaotic periods. However, a majority of these resources, when talking about hurricane preparedness, is based on the financial benefits to an employer or owner. While that is a great incentive to be prepared, Duro-Last’s industry leading warranties are supported very little importance is given to the by prefabrication of roof panels and membrane disaster preparedness’ connection accessories in a factory quality controlled environto employee safety. ment. This eliminates up to 85% of field welding.

The Occupational Safety and Our highly trained technical field team inspects the Health Administration (OSHA) now field welded seams. Once you put a Duro-Last mandates that employers with 10 roof on, you can put it out of your mind. or more employees must have a written emergency action plan, according to Standard 1910.38. In Visit duro-last.com conjunction with an emergency or call to find out more. action plan, employers must train 800-248-0280 Edge-to-Edge employees on safety procedures It is strongly suggested that both & Deck-to-Sky™ contractors and building owners keep in mind these vital steps from OSHA’s Standard 1910.38 when formulating a written plan to save an employer time and money, while keeping employees working safely after a major disaster.

Duro-Last ; the most water, wind and worry-resistant roof in the business.

“Duro-Last” and the “World’s Best Roof” are registered marks owned by Duro-Last, Inc. WaterWind_E2E_11.19.13_1

26

FLORIDA ROOFING | June 2017

Develop a Plan

If your company or business has more than 10 employees, you are required to have a written emergency action plan with direct application to your industry.

Develop a plan that is accessible to all employees both at the company offices and fields of operations. The plan must include the following: ■■ Communication procedures to report an emergency that warns all employees of the emergency and the actions to be taken. For example, this message can be communicated through emails, text messages or alarms systems.

roofing contractors are among one of the first construction-related responders to arrive on site in many natural disaster emergencies to help businesses resume operations quickly. This makes roofing contractors particularly vulnerable to the liability of having untrained workforces operating without a written plan before and after a disaster. Both contractors and building owners should take such liability away by being proactive and working towards developing and implementing emergency action plans that are simple and effective.

■■ Emergency evacuation procedures for all employees containing meeting points for everyone before and after the emergency.

■■ Operations procedures for employees that clearly identify when employees should remain in place to conduct critical operations, as well as procedures to account for every employee after the emergency.

■■ Comprehensive contact list that includes names, numbers, emails and titles for all employees performing critical duties.

These employees should be points of contact for other employees to clarify any concern or question before and after an emergency.

Train Employees

Employers must train employees on all the details outlined in the action plan so they can efficiently and quickly execute the plan during and after an emergency or disaster occurs.

Report Changes

Any changes to a written plan must be communicated clearly to all employees as soon as possible to eliminate confusion and potential dangers.

Although these are just highlights from OSHA’s standards, and the full regulation should be reviewed by contractors and building owners, the regulations are mandated to keep employees working safely during and after a major storm. After a significant storm,

©2016 Colonial Life & accident Insurance Company, Columbia, SC Colonial Life insurance products are underwritten by Colonial Life & Accident Insurance Company, for which Columbia Life is the marketing brand. 4•16 | NS•15102

www.floridaroof.com | FLORIDA ROOFING

27

Nonetheless, the Question Remains “Why Do This?”

Most commercial roofing contractors agree that the key to safety is to formulate a culture that breaks the “this will never happen to me” mentality among employers. The same way contractors need to break the still lingering negative culture that says, “why do we need a plan that will never be used by our employees?” attitude. Both cultures are hard to break, and both are a great challenge for the younger generations of roofing contractors, in part because of the nature of the business. With more and more contractors taking actionable steps in the right direction to respond quickly and efficiently from catastrophic weather, building owners can

also be confident in keeping their tenants safe by preparing appropriately before a storm hits.

Jonathan Sanchez is the operations manager at RSS Roofing Services & Solutions in Florida. RSS, headquartered in St. Louis, Mo., is a leader in commercial, industrial and institutional roofing services. The company has multiple locations including Florida; St. Louis, MO; Evansville, IN; Nashville, TN; Columbia, MO and a special projects division. RSS is a subsidiary of MHS Legacy Group, a diversified national holding corporation also based in St. Louis with roots back to 1895. For more information, please email Jonathan at JSanchez@roofingsands.com or visit www.roofingsands.com.

Hurricane Preparedness Checklists Agility Recovery

Hurricanes generate a series of threats to lives and property. The most obvious is the threat posed to buildings, equipment, and people by the high winds which characterize such storms.

This checklist will help you prepare for a hurricane’s effect on your organization, employees and community by highlighting activities you should undertake before, during, and following the event. When the National Oceanic and Atmospheric Administration’s National Hurricane Center issues a watch or warning, use the time available to begin taking the following steps.

¨ Strap or anchor to the roof deck support assembly (e.g., the joists) all roof-mounted equipment such as HVAC units and exhaust vents.

¨ Alert a third party about your company’s relocation plan in the event the storm makes your location inaccessible. ¨ Protect/relocate vital records including your insurance policy. Be sure your risks are protected.

¨ Install windstorm shutters/plywood over windows and doors.

R Take the Following Steps to Ensure R Before the Storm Items Outdoors Will Not Blow Away or

Stay up-to-date on the storm’s progress via radio, TV or ¨ Cause Damage NOAA Weather Radio All Hazards receiver. ¨ Determine safe evacuation routes inland as well as al- ¨ Remove all loose debris ternative routes. ¨ Secure storage of flammable liquid drums, or move them to a sheltered area (but never into main facility

Review your Shelter-in-Place Plan, making sure your ¨ areas) Disaster Kit is fully stocked and fresh batteries and supplies are included. ¨ Anchor or relocate all nonessential equipment to a safe indoor location

Ensure you have an emergency communication plan in ¨ place prior to the storm, evacuation, or threat. ¨ Anchor all portable buildings (e.g., trailers) to the ground

Backup all data on servers and personal computers.

If ¨ Secure large cranes and other heavy equipment the backup site is within the area that may be affect- ¨ ed by the storm, take backup devices with you in the ¨ Make sure outdoor signs are properly braced evacuation.

R During the Storm ¨ Ensure remote access to your company website, and Patrol the property continuously and watch for roof establish a team to manage updates to the site during ¨ leaks, pipe breakage, fire or structural damage. During and after the storm. the height of a windstorm, personnel should remain in a ¨ Turn off all non-critical devices such as server moniplace that has been identified safe from wind and flood. tors, workstations and other non-essential electrical equipment. ¨ Constantly monitor equipment that must remain online. update employees when possible as part ¨ Check the integrity of the uninterruptible power sup- ¨ Consistently of the Communications Plan. ply (UPS). Move the UPS to the highest level possible above the floor. ¨ During power failure, turn off electrical switches to prevent reactivation before necessary checks are

Inspect and make emergency repairs to drains, gutters ¨ and flashing.

28

FLORIDA ROOFING | June 2017

completed.

WHERE INNOVATION AND EXPERTISE WORK FOR YOU

TM

ROOFING WATERPROOFING WALL SYSTEMS

CIVIL ENGINEERING

SOPREMA offers a comprehensive line of roofing, waterproofing, wall protection and civil engineering solutions combining superior products and systems with decades of proven performance. Our solutions include industry leading SBS-modified bitumen membranes, polymeric PMMA/ PMA liquid applied membranes and synthetic single ply PVC membranes.

For applications as diverse as roofing, below grade waterproofing, plaza deck and balcony waterproofing, air and vapor barriers and bridge and parking structures, SOPREMA has the solution. SOPREMA’s relentless pursuit of technological advancement, sustainability and product quality has been known and respected around the world for over 100 years.

SOPREMA.US

1.800.356.3521

SOPREMA.CA

1.877.MAMMOUTH

and tornadoes may affect areas well inland.

The National Weather Service rates hurricanes by their intensity, using the Saffir-Simpson Hurricane Wind Scale of one to five. The scale categorizes storms according to their Hazards to make sure the storm has passed. sustained winds, the storm surges produced, and expected Wait until an area is declared safe before entering to damage. Businesses located within areas of risk should have secure the site and survey damage. a hurricane preparedness plan. It is a good idea to develop a Secure 24-hour security if needed. plan of action for your business and your staff to be ready for Watch for closed roads. If you come upon a barricade or this type of interruption. a flooded road, turn around, don’t drown.

R After the Storm ¨ Keep listening to radio, TV or NOAA Weather Radio All ¨ ¨ ¨

¨ Survey for safety hazards such as live wires, leaking gas ¨ ¨

¨ R ¨ ¨ R ¨ ¨ ¨ ¨ ¨

Tropical Depression: An organized system of clouds and or flammable liquids, poisonous gases, and damage to thunderstorms with a defined surface circulation and maxifoundations or underground piping. mum sustained winds of 38 MPH (33 knots) or less. Sustained Continue to communicate with all key audiences until winds are defined as one-minute average wind measured at the crisis has passed. Consistency is important, espe- about 33 feet (10 meters) above the surface. cially with members of the media.

Tropical Storm: An organized system of strong thunderstorms with a defined surface circulation and maximum Call in key personnel and notify contractors to start resustained winds of 39–73 MPH (34–63 knots). pairs. Make sure safety systems are fully implemented Hurricane: An intense tropical weather system of strong before work is allowed to begin. This means controlling smoking and other open flame sources. Require con- thunderstorms with a well-defined surface circulation and tractors to share responsibility for establishing fire-safe maximum sustained winds of 74 MPH (64 knots) or higher.

Storm Surge: A dome of water pushed onshore by hurconditions before and during the job. ricane and tropical storm winds. Storm surges can reach 25 Clean roof drains and remove debris from roof to prefeet high and be 50 to 1,000 miles wide. Storm surge is by far vent drainage problems. the greatest threat to life and property along the immediate coast.

Begin Salvage as Soon as Possible to Storm Tide: A combination of a storm surge and the norPrevent Further Damage mal tide (i.e., a 15-foot storm surge combined with a 2-foot Cover broken windows and torn roof coverings normal high tide over the mean sea level created a 17-foot immediately. storm tide).

Hurricane/Tropical Storm Watch: Hurricane/tropical Separate damaged goods, but beware of accumulating storm conditions are possible in the specified area of the too much combustible debris inside a building. watch, usually within 48 hours. Tune in to NOAA Weather Radio, commercial radio, or television for information.

Your People Hurricane/Tropical Storm Warning: Hurricane/tropical Have all employee, vendor and client contact informa- storm conditions are expected in the specified area of the tion on hand. warning, usually within 36 hours of the onset of tropical Use the Alert Notification System to keep all parties storm force winds. Complete storm preparations and immediately leave the threatened area if directed by local officials. posted on status updates and next steps.

Extreme Wind Warning: Extreme sustained winds of During evacuation have a central point of contact for a major hurricane (115 mph or greater), usually associatall employees, and ensure you know where your people ed with the eye wall, are expected to begin within an hour. are located.

Take immediate shelter in the interior portion of a well-built During evacuation consider your phones lines - redirec- structure. tion to cell phones, answering service, or Google Voice Short Term Watches and Warnings: These warnings prolines could be critical. vide detailed information about specific hurricane threats, Following the storm, notify all critical people of next such as flash floods and tornadoes. steps, based on damage.

Storm Threat Details

In flat areas, storm surges and extremely high tides may force water many miles inland. Hurricanes can also generate heavy rainfall, causing severe flooding over a wide area. A rare, but sometimes deadly effect of Hurricanes is tornadoes spawned by the larger storms. Though coastal regions are always the most vulnerable to a Hurricane’s effects, flooding 30

Know the Terms

FLORIDA ROOFING | June 2017

Defy downtime during a weather event with Agility Recovery.

Within minutes of an interruption, Agility will begin mobilizing assets and resources to help restore your critical operations. For a small monthly fee, your organization gains access to their extensive recovery resources and unparalleled expertise to ensure you can continue serving your stakeholders. If you have additional questions feel free to contact Agility’s recovery specialist at 866-364-9696 or visit www.agilityrecovery.com.

Miami-Dade County Approved Top Notch is a Top Performer!

“TOP NOTCH” Assembly Detail 10’

4”

2-3/8”

We at Ridged Systems, LLC are proud to bring you our unique ridge support made of recycled plastic for roof tile systems. It provides superior wind storm performance and offers longevity to the roof.

• Superior Performance • Corrosion Resistant • No Penetrations • Lightweight • Ease of Application • Dimensional Accuracy/Consistency

www.topnotchridge.com

561-276-9745 Made with Recycled Material

Hurricane Hunters Lisa Pate, FRSA Executive Director

In mid-May, the Hurricane Hunters were in Orlando for a four-hour expo at the Executive Airport. I wanted to know more about the operations side of how hurricanes are monitored, what type of data is gathered and what is done with that information. I was amazed at all the technology that is involved and I was surprised to discover that there are two types of hurricane hunters that work together to provide valuable scientific information to help communities prepare for weather events, the US Air Force 53rd Weather Reconnaisance Squadron (WRS) and the National Oceanic and Atmospheric Administration (NOAA).

WRS, a component of the 403rd Wing, stationed out of Keesler Air Force Base, Biloxi, Miss., a one-of-a-kind organization and is the only operational unit in the world flying weather reconnaissance on a routine basis. Their mission is to recruit, organize and train assigned personnel to perform aerial weather reconnaissance. They provide surveillance of tropical storms and hurricanes and also fly winter storm missions off both coasts of the U.S. During hurricanes, military crews fly state-of-the-art WC-130J aircraft directly into the core of tropical cyclones to gather data that are critical for forecasting a hurricane’s intensity and predicting landfall.

The data is sent in real time via satellite from the aircraft directly to the National Hurricane Center in Miami for analysis and use by hurricane forecasters. “This data is vital in improving storm track models, which plays a critical role in alerting coastal residents about potential hazards,” said Lt. Col. Kaitlyn Woods, 53rd WRS chief meteorologist.

During the 2016 hurricane season, the 53rd WRS, flew 75 missions, including 12 investigative flights over the Atlantic. They utilize 10 WC-130J Super Hercules aircraft equipped with palletized meteorological data-gather instruments. There is basically an air crew of five (a pilot, co-pilot, navigator, flight meteorologist and weather reconnaissance loadmaster) and also aircrews of 20 and 59 air reserve technicians. The pilot, who serves as the aircraft commander, and the co-pilot man the flight controls. The navigator keeps track of the aircraft’s position and movement and monitors radar

32

FLORIDA ROOFING | June 2017

to avoid tornadic activity. The flight meteorologist acts as flight director and observes and records meteorological data at flight level using a computer that encodes weather data every 30 seconds. The weather reconnaissance loadmaster collects and records vertical meteorological data using a parachute-borne sensor known as a dropsonde, that measures and encodes weather data down to the ocean surface.

NOAA’s mission is to understand and predict changes in the Earth’s environment, from the depths of the ocean to the surface of the sun, and to conserve and manage coast and marine resources. Specially equipped NOAA aircraft play an integral role in hurricane forecasting. Data collected during hurricanes by these high-flying meteorological stations help forecasters make accurate predictions during a hurricane and help hurricane researchers achieve a better understanding of storm processes, improving their forecast models. NOAA teams do not fly into the hurricane, but gather data from outside the storm.

NOAA’s two Lockheed WP-3D Orion four-engine turboprop aircraft, affectionately nicknamed "Kermit" and "Miss Piggy,” probe every wind and pressure change, repeating the often grueling experience again and again during the course of an 8-10 hour mission. Scientists aboard the aircraft deploy Global Positioning System (GPS) dropwindsondes as the P-3 flies through the hurricane. These instruments continuously transmit measurements of pressure, humidity, temperature, and wind direction and speed as they fall toward the sea, providing a detailed look at the structure of the storm and its intensity. The P-3s' tail Doppler radar and lower fuselage Continued on page 36

Commercial & Residential Products for the Professional Contractor • Roof Accessory Paint • Cements & Coatings • Ventilation • Roof Drains • Multi-Use Cleaner • Self Adhered Modified • High Temp. Tile Underlayment • APP & SBS Modified • High Temp. Underlayment • Synthetic Felt • Sand Surface Underlayment • Trim Coil • Roof Hatches and Safety Rails

For additional product offerings and information please visit us at www.tribuiltmg.com or call 1-800-516-1485.

TRI-BUILT® Products Sold Exclusively at Allied Building Products Corp.

Technology in Roofing: More Than a Trend Piers Dormeyer, Vice President of Construction at EagleView Technologies From May 8 through 12, the Occupational Safety and Health Administration (OSHA) promoted its fourth annual National Fall Prevention Safety Stand-Down. The weeklong initiative encouraged employers and employees to pause the workday and discuss on-the-job safety.

The focus of the week — fall prevention — is especially pertinent to the construction industry, where roughly one in five of all worker deaths in the United States occur. Falls are the most frequent cause of fatalities in the construction industry. Of the 937 total construction deaths that occurred in 2015, 364 resulted from a fatal fall.

And roofing contractors aren’t an exception. Standards regarding residential roofing fall protection are among the most frequently cited violations by OSHA. As any roofer knows, safety should be priority number one. Yet even bidding a job before the true work begins can be a dangerous endeavor.

For me, the topic of fall prevention brought to mind EagleView’s mission, which is answering questions related to millions of residential and commercial properties to save professionals time and money and reduce their exposure to risk.

That aligns perfectly with what roofing contractors are looking for: improved work flows, increased business opportunities, and greater on-the-job safety. The solution that brings about these results is, of course, technology.

Technology in the roofing industry isn’t just a fad. With the right resources, contractors can see all three of those advantages.

inch on the ground. Compare that to the low-grade satellite imagery found online, which represents about a foot of ground area per pixel.

How might roofers extract data from images? Contractors can calculate roof measurements themselves using photogrammetric software, yet for most roofers, that means learning an entirely new skill set. Fortunately, it’s possible to get all that information and more through made-to-order property measurement reports created from those same aerial images.

What information can a roofer get from aerial imagery?

Roof measurements would be the number one advantage, including the length, width, area, and pitch for all roof facets.

High-resolution aerial photos can also give insight into other roof features, such as the eaves, flashing, hips, rakes, ridges, and valleys. Three-dimensional roof diagrams can also be created based on this information, so contractors can take the guesswork out of determining the exact roof structure.

The bottom line: why measure by hand when technology will do that work instead?

Save Time in the Bidding Phase

Earn More Business Opportunities

Ask most contractors how to obtain precise measurements for a re-roofing job, and many will likely say that it takes a ladder and some measuring tape. Seeing the details up close in order to make recommendations to homeowners might even involve balancing on a ladder to snap a shaky smartphone photo.

From there, a roofer may have to sketch the property.

Determining the pitch of the roof and other features involves—of course—more measuring.

This potentially complicated and dangerous process doesn’t account for other obstacles, like human error and time-consuming calculations to determine material orders.

But does the process of measuring a roof really need to be so difficult?

When aerial imagery is geo-referenced, meaning that each pixel has latitude and longitude coordinates, it’s possible to measure the objects on the ground. While satellite imagery can show some details, higher-resolution aerial images from a manned aircraft reveal more of what’s happening on the ground.

Aerial imagery has become so advanced, in fact, that every pixel shown onscreen can represent less than an 34

FLORIDA ROOFING | June 2017

If technology can save contractors time spent measuring, can it also put more money in their pockets?

Roofers measuring by hand might only see one or two roofs per day. Using highly accurate property measurements from aerial images, however, they can decrease their time spent measuring.

Imagine a roofer showing up to a bid with property information in hand, either on paper or in a mobile app. Not only does that contractor show that he can begin working quickly, but he can focus his attention on homeowners and their needs. Homeowners can feel at ease knowing that a forward-thinking and tech-savvy roofer can get the job done in a fast and accurate manner.

That also benefits the roofer, who can move on to his next prospect. There’s no loading up the truck with extra tools or blocking off hours on the calendar to perform the estimate. Roofers show up with measurements in hand, and they can easily go from prospect to prospect and put in their bids.

Measuring by hand also increases the chance for a costly human error. Handwritten information and sketches could be incorrect, and it’s possible to miss measurements

Allied Building Products Corp.

Servicing all your safety needs.

Fully stocked showrooms.

Guardian Fall Protection: ● Lanyards ● Ropes ● Anchors ● Harnesses ● SRL’s Plus more!

General Safety Products: ● Hard Hats & Gloves ● Knee Pads & Safety Vests ● Ear Plugs ● Eye Protection ● First Aid Kits Plus more!

Penn Marshall penn@allpointstile.com 162 E. Broadway Street Oviedo, FL 32765 www.allpointstile.com 407-366-2521 407-497-4555 (cell)

Roof Tile & Slate Experts

for entire sections of a home if it’s large enough.

The result: a shortage in supplies. This means that customers could see a sudden increase in costs for the additional materials, and contractors have to coordinate deliveries with their suppliers. Over-ordering, on the other hand, could lead to lost money and time returning the excess supplies.

Reduce Occupational Hazards

Climbing onto a roof poses a risk for anyone. For roofers, who have to ascend the roof to complete their work, it’s not always possible to avoid it.

Residential properties, in particular, pose hazards due to their steep roofs and sometimes complex structures.

Roofs with a pitch greater than 4:12 require a personal fall arrest system and other safety precautions, according to OSHA standards.

Time also factors in to these requirements. If a roofer has to wear a harness or other gear just to get up onto a ladder, then that takes time away from meeting with prospective clients.

And that, of course, impacts earnings. The longer an estimate takes, the fewer clients a roofer can visit—and fewer jobs equals less money in that roofer’s pocket.

Again, to complete repairs and replacements, a roofer will have to get on the roof no matter what. With the right technology, however, a roofer can avoid it or altogether eliminate that step while bidding for a job.

Still a Technophobe?

HYTILE Dust Free Roof Tile Cutter

AVOID

Silica Dust – OSHA Compliant Dangerous Tools and Cords on Roof

Penn Marshall penn@HYTILEUSA.com 407-366-2521

36

FLORIDA ROOFING | June 2017

With roof measurements derived from geo-referenced aerial imagery, roofing contractors bidding for a job can save time, create more accurate material orders, visit more customers, and even reduce on-the-job risks.

All this comes down to one thing, no matter which solutions roofers might opt for. Roofers can leverage technology to make their businesses safer, more efficient, and more prosperous. Sounds like more than a mere trend to me.

Continued from page 34

radar systems, meanwhile, scan the storm vertically and horizontally, giving scientists and forecasters a real-time look at the storm.

The P-3s can also deploy probes called bathythermographs that measure the temperature of the sea.

Storm surge forecasts have benefited from the addition of NOAA-developed Stepped Frequency Microwave Radiometers (SFMRs) to NOAA’s P-3s. SFMRs measure over-ocean wind speed and rain rate in hurricanes and tropical storms, key indicators of

potentially deadly storm surges. Surge is a major cause of hurricane-related deaths.

In addition to conducting research to help scientists better understand hurricanes and other kinds of tropical cyclones, NOAA's P-3s participate in storm reconnaissance missions when tasked to do so by the NOAA Hurricane Center.

The purpose of these missions is primarily to locate the center of the storm and measure central pressure and surface winds around the eye. Information from both research and reconnaissance flights directly contribute to the safety of people living along and visiting the vulnerable Atlantic and Gulf coasts.

NOAA's Aircraft Operations Center

The P-3s are based at NOAA’s Aircraft Operations Center (AOC) at MacDill Air Force Base in Tampa, Fla. AOC is part of NOAA’s Office of Marine and Aviation Operations, which includes civilians as well as officers of the NOAA Corps, one of the nation’s seven uniformed services. NOAA Corps pilots and civilian flight engineers, meteorologists and electronic engineers are highly trained to operate in the kind of adverse weather conditions that keep other aircraft on the ground.

Much of the scientific instrumentation flown aboard NOAA aircraft is designed, built, assembled, and calibrated by AOC’s Science and Engineering Division. During non-hurricane season months, the P-3s and G-IV are tailored by AOC engineers for use in other severe weather and atmospheric research programs, and flown by NOAA Corps pilots worldwide in a variety of weather conditions.

How It All Began

It all started in 1943 as a bar room dare, when two Army Corps pilots challenged each other to fly through a hurricane.

On July 27, 1943, Major Joe Duckworth flew a propeller-driven, single-engine North American AT-6 “Texan” trainer into the eye of a hurricane. Major Duckworth flew into the eye of the storm twice that day, once with a navigator and again with a weather officer. These were generally considered to be the first airborne attempts to obtain data for use in plotting the position of a tropical cyclone as it approached land.

Duckworth’s pioneering efforts paved the way for further flights into tropical cyclones and the amazing technolgy that has developed since.

www.floridaroof.com | FLORIDA ROOFING

37

Eight Tips for Dealing with Project Conflict Sue Dyer, President, OrgMetrics LLC

A project team was separated only by the locked doors to the two trailers that sat side-by-side on their wastewater treatment project site. Every day for six months, the owner’s team and the contractor’s team filled their days with writing letters. Back and forth, they literally emailed over 1,200 letters. The purpose of each letter was clear— to prove the other side was to blame.

This type of scenario plays out far too often on construction projects of all sizes and types. Even good people with outstanding records can get “stuck” in conflict. Imagine if you will, you’re at an awards ceremony and a contractor was praising an owner’s project manager as the best person he had ever worked with! The very next day you get a call from a different contractor telling you about an owner’s representative on his new project and how he was the worst person he had ever worked with in his career. Then, you find out it was the same person!

Conflict is not only frustrating, demanding, and unfulfilling—it is downright expensive. A study done at Michigan State University in 2012 found that the average job site conflict took 161 hours (~20 days) to manage. The wages of the workers involved cost an average of $10,948! This is only for the labor costs due to the lost time and does not include the impacts that the conflict had on the cost of the project. This study was the first of its kind to assign

38

FLORIDA ROOFING | June 2017

a monetary value to the conflicts that occurred on actual jobsites. So, what can you do to help deal effectively with jobsite conflicts? Here are eight tips to help:

Don’t Become Engaged

You can help the resolution process by not becoming engaged in the battle. How? Try to remain as if you were an interested onlooker.

Don’t let your co-worker’s words or behavior make you favor one side over the other.

Here’s why: when people are upset about something, they can become engaged in the battle. At that point, they lose perspective. They stop trying to find a resolution and begin to focus on finding a way to win. If you become engaged, you become part of the problem—not part of the solution.

Set Ground Rules for Talking

You’ve probably seen people engaged in a conflict.

Everyone tends to talk at once. Each person is shooting verbal arrows at the other and very little listening happens. So, set some ground rules for talking—and listening.

The best rule is that one person talks at a time while the other person must listen. Reassure everyone that they will have a turn to talk and ask questions.

Remember, It’s Always Personal

People are seldom upset about what they say they are.

It’s usually all about hurt feelings or bruised egos. You can help people resolve their conflict by recognizing this and getting them to express their underlying feelings. A simple apology can work wonders.

Agree on the Problem

with costs or the threat of a penalty. Such statements usually exacerbate the conflict and the dispute grows more heated. Wait to discuss money or penalties until way after you have agreed on the problem, brainstormed potential solutions, and can see that you are coming to an agreement. Only then should you begin to discuss what would be a fair distribution of responsibility (who will pay what and when).

Try to integrate these eight tips into your personal approach when managing on-site job disputes. With practice, you will be considered a trusted leader with the wisdom to help others find the path to peace.

It sounds simple, but it’s powerful to identify the actual problem that is causing the friction. During a dispute, people tend to talk at each other. They don’t really talk to understand. You will be able to agree on the problem when you’ve really talked and listened to how each side Sue Dyer, President of OrgMetrics LLC a professionviews the issues. When you can agree on the problem al partnering facilitation firm, has created a structured and write it down, it is very likely that you will also be able Collaborative Partnering model that is producing extraordito find a resolution. nary project results. Sue just launched two new collaboration tools to assist project teams, Partnering FIT virtual training Break it into Bite-Sized Pieces How do you eat an elephant? One bite at a time! The program and the Construction Scorecard program that insame is true for conflicts. When you feel overwhelmed by cludes your Project Momentum Score. These new tools allow the problem (or the emotion involved), try breaking the you to develop an integrated culture of collaboration on problem into bite-sized pieces. It’s okay to start with the your projects. For more information on Sue Dyer, please visit part of the conflict that is easiest to resolve. Get that part www.OrgMet.com. resolved and you will have a history of being able to resolve conflicts together. Then take the next bite and so on.

Brainstorm Ideas for Resolution

It’s said that two heads are better than one. This can really be the case when you work to find a way to resolve a conflict or dispute. Have everyone brainstorm their best ideas for resolving the problem. Make sure everyone has given you at least a couple of ideas.

Select the Best Solution

After brainstorming, you will begin to see patterns (just look for the ideas that get repeated).

Discuss these ideas and explore their feasibility. Maybe there is a way to execute one person’s idea and still give the other side what it needs. The main thing is to stay focused on resolution — not winning.

Agree on a “Fair” Degree of Responsibility

“This is really gonna cost you…” or “I have really been damaged!”

Don’t begin your argument

FLORIDA RETROFIT SOLUTIONS • Hurricane Force Wind Designs • FL Product Approval & ASTM, FM Testing • 2-3 Day Shipping on Standard Profiles • Designed to Fit Any Existing Profile • Over 80 Million SF Installed Since 1991

ROOF HUGGER 800-771-1711 www.roofhugger.com Headquartered in Lutz, FL

www.floridaroof.com | FLORIDA ROOFING

39

FRSA Silent Auction Donors – the Perfect Time to Purchase and Save During FRSA’s 95th Annual Convention and the Florida Roofing and Sheet Metal Expo, you’ll be able to visit the Silent Auction, look over the many items that have been generously donated by industry members, bid on items and take home some great bargains, all while supporting the Educational Foundation’s yearly fundraiser. Take a look at some of the items that have been donated.

■■ Walker Rep Group – Full day charter on the Wave Walker fishing boat – everything included except food, drinks, and gratuity ($750 value) ■■ Alvin J. Singleton, Inc. – 2 East Club tickets for the Tampa Bay Bucs vs. Chicago Bears on September 17, 2017 with parking pass ($400 value) ■■ PAM Fastening/Fastenmaster - PAM Fastening Autofeed Screw Gun for Roof Tile ($300 value) ■■ Senco DS312-18V 3” Cordless 18V DursaSpin Screwdriver with 2 18V LI-ION 18V Batteries, Charger and Tool Bag ($260 value) ■■ Hart & Cooley Commercial – Gift basket ($100 value) ■■ Avalon Manufacturing - 4 Critter Quitter Vent Repairs ($130 value) ■■ OMG Roofing Products - RhinoBond Induction Welding Tool ($6,000 value)

■■ ICP Adhesives & Sealants – Polyset RTA-1 – Case of Straw Foam ($199 value) ■■ Kennedy Skylights – 24-Watt Solar Attic Fan, Roof Mount, Bronze ($461 value) ■■ Kirby Fiberglass Inc. – Fiberglass mop for BUR application (heat resistant and reusable) and Fiberglass brushes for coating application ($1,075 value) ■■ Allied Building Products Corp. – Bucket of Tools ($150 value) ■■ Allied Building Products Corp. – 32 Gig iPad ($385 value) ■■ Allied Building Products Corp. – Restaurant Gift Certificate & Wine ($150 value) ■■ Karnak Corp. – 10 5-gal pails 19 ULTRA Rubberized Flashing Cement ($390.80 value) ■■ Karnak Corp. – 10 3-gal buckets 502 K-Flex White ($937.20 value) ■■ Karnak Corp. – 10 3-gal buckets 502 K-Flex Black ($937.20 value) ■■ Karnak Corp. – 10 5-gal pails 66AF Modified Bitumen Adhesive ($340.37 value)

■■ Roof-A-Cide – Wine Basket ($300 value)

■■ Karnak Corp. – 10 5-gal pails 97AF Spec Grade UL/ FM Fibered Aluminum Coat ($501.73 value)

■■ Roof Hugger LLC – Seiko Analogue Quartz Solar Watch ($235 value)

■■ Karnak Corp. – 10 5-gal pails 220AF Fibered Asphalt Emulsion Coat ($288.03 value)

■■ The Dow Chemical Co. – Dow Yeti Tundra 35 Cooler, 2 Dow Yeti Tumbler Cups, and 2 Dow Tile Bond Performance Tees ($450 value) ■■ NRCA – 2017 NRCA Roofing Manual Box Set ($450 value) ■■ ICP Adhesives & Sealants – Polyset Board-Max – 30 square kit ($750 value) ■■ ICP Adhesives & Sealants – Polyset CR-20 – 20 square kit ($700 value) ■■ ICP Adhesives & Sealants – Polyset CR-20 – 6 square kit ($300 value) ■■ ICP Adhesives & Sealants – Polyset AH-160 ProPack 100 ($840 value) ■■ ICP Adhesives & Sealants – Polyset AH-160 ProPack 30 ($332 value) ■■ ICP Adhesives & Sealants – Polyset RTA-1 – 23 lb Cylinder ($193 value)

■■ Karnak Corp. – 10 5-gal pails 19AF Flashing Cement ($322.72 value) ■■ Karnak Corp. – 10 2-gal pots 505WB K-Flex ($573.40 value) ■■ Karnak Corp. – 3 boxed 19 ULTRA Rubberized Asphalt Caulk (48 – 10.3 oz tubes) ($107.08 value each box) ■■ Karnak Corp. – 3 boxes 108 ASTM D-41 Spray Asphalt Primer ($81.41 value each box) ■■ Karnak Corp. – 10 3-gal buckets of 19 ULTRA Rubberized Flashing (269.80 value)

Stop by the Silent Auction, located on the Expo floor, to bid on these great items!

Friday, June 23 – 11:30am - 5:00pm Saturday, June 24 – 9:00am - 12:00pm

To donate, contact Meghan Roth at 800-767-3772 ext. 123 or meghan@floridaroof.com.

40

FLORIDA ROOFING | June 2017

MEMBER PROFILE

Kaethe Schuster, National Account Executive, The Dow Chemical Co. Kaethe currently serves on FRSA’s Codes and Regulatory What is your dream job?

Compliance Committee, Roof Tile Committee and There is very little that I would change about my job. I love Membership Committee. this industry, I love the fast pace, the constant change and the need to continuously improve.

How did you get started in the roofing industry?

I had the fortuitous opportunity to join the roofing industry in 2001, shortly after Dow acquired “Flexible Products Company,” one of the largest polyurethane systems suppliers in North American and a leader in custom polyurethane foam formulations and dispensing technology – the creator and manufacturer of Tile Bond, Insta-Stik, Great Stuff, Froth-Pak and other industry leading brands.

How long have you been involved with the FRSA? I have become more active over the last three years since relocating.

What do you personally find most rewarding about being involved with FRSA? I am absolutely astounded by the desire of every member of FRSA to continuously learn, improve and to help others.

What’s your favorite part of the job?

FRSA members are truly a team, a family really – always willI was enamored with the building industry from day one and ing to welcome, assist, coach, mentor and connect others. am so happy to have built my career amongst so many talented, passionate and dedicated professionals. The roofing What advice would you give to someone interested in industry fuels our economy, creates jobs and makes homes joining the roofing industry?

No one will ever be bored in this industry, there will aland buildings safe and comfortable – what’s not to love? ways be opportunity, it will always be challenging, and it is What’s the most unusual roofing project that you’ve been guaranteed to be rewarding if you “own it.” There is a trea part of? mendous value in working with mentors and resources like Certainly, one of the most unusual projects was a 40+ acre facility being built to house an organization’s world head- those you find in FRSA. What other activities and organizations are you involved with?

I am a board member for our North Florida chapter of US Lacrosse and love to watch my husband’s team, the Jacksonville Armadillos. I recently began to dragon boat and What do you consider a waste of time?

I find very little value in complaining about issues or situ- encourage everyone to check it out – such a cool new sport ations without simultaneously striving to find potential that is growing quickly in the US. solutions. A personal mantra of mine is “own it” – be ac- What would surprise others to learn about you? countable, do what you said you would.

In my very limited free time, I rep the fabulous India Hicks quarters. A job of that magnitude was fascinating to see designed and specified and then executed. There were so many moving parts to manage over such a long construction time line, but in the end it came together beautifully.

What’s your favorite vacation?

I adore the beach and the mountains. Fishing, kayaking and snorkeling or diving are some of my favorite vacation pastimes.

42

FLORIDA ROOFING | June 2017

lifestyle line of luxurious accessories, jewelry, bags and beauty items, each designed by India and inspired by her British heritage, island life, and madcap daydreams. Just the thing to bring some beauty and balance into my life.