Stewardship Report 2012

Evolving Sustainably Corporate Stewardship 2012

pinovaholdings.com

We create value from many materials which might otherwise be wasted.

We are the only producer of wood rosin from recovered pine stumps.

We have used natural and renewable feedstocks for over one hundred years.

2 | Pinova Holdings

Contents Overview Corporate Stewardship 2012

4

Our Company

5

A Message from our CEO

7

...........................................

Our Achievements Managing our Business

8

Partnering with Customers

11

Involving our Employees and Communities

14

Strengthening Operational Performance

22

...........................................

Global Reporting Initiative (GRI) GRI Standard Disclosures Index

26

GRI Statement

29

Pinova Holdings | 3

Corporate Stewardship 2012 We serve customers in three attractive end markets worldwide (Fragrance Ingredients, Regulated Ingredients, and Industrial Specialties) and operate through two operating entities, Renessenz LLC and Pinova, Inc.

This report complies with the Global Reporting Initiative (GRI) G3.1 guidelines at the B level. The report advances our company’s transparency by meeting these standards and using GRI data measurement techniques unless otherwise specified. The current report is our second. It covers issues considered material to our operations and relate to the same operations as our first report, which was published during 2012.

The report covers the full range of economic, environmental, and social impacts that are most material to the two companies that constitute Pinova Holdings, Inc. – Pinova, Inc. and Renessenz LLC. For more information about Pinova Holdings’ sustainability program, please contact our Chief Sustainability Officer at info@pinovaholdings.com.

Pinova Holdings, Inc. Corporate Headquarters 2801 Cook Street Brunswick, GA 31520-6160

4 | Pinova Holdings

Our Company Pinova Holdings is a global specialty chemical supplier based on leveraging natural and renewable materials with unique technical know-how.

We have three production facilities in the U.S. and have offices in Europe, South America, and Asia.

Renessenz is a major global supplier of fragrance and sensory ingredients to category leading customers in household products, food, oral care and specialty industrial markets. We provide fragrance ingredients for household and personal care products including detergents, washing powder, soaps, and fine fragrances. The main products are Dihydromyrcenol, Linalool, Geraniol, and Citronellol. Our sensory ingredients are primarily used by the oral care and confectionery markets. The main products are the Winsense® sensory coolants portfolio, L-Carvone and Anethole. We produce industrial intermediates for a wide range of applications such as initiators for the rubber industry and other industrial and mining applications. The main products are Glidox® (PHP and PMHP), Terpene SW, AlphaTerpinene.

Pinova is a leading specialty resin supplier to industry-leading corporations around the world. We supply specialty solutions to a broad spectrum of fast growing end markets that include pressure sensitive adhesives, sports beverages, agriculture, personal care and construction. Our major adhesive products are Foral® 85 synthetic resin, the Staybelite® series of resins and the Piccolyte® series of polyterpene resins. They are used by manufacturers of pressure sensitive adhesives,

high performance specialty tapes and labels, medical adhesives, traffic signage, automotive assembly tapes and gasket sealants, specialty hot melt adhesives, and aerospace adhesives.

In the food and beverage industry, we produce several products used in gum base, including Staybelite® Ester 5 and 5A, and the Piccolyte® C and F series of resins. Additionally, we serve the beverage industry with Pinova® Ester Gum 8BG, a premier beverage weighting agent.

Construction applications of Vinsol® resins and its derivatives include air entrainment in concrete, mortars and stucco, asphalt emulsification for road restoration, roofing and waterproofing, modification of adhesives, sealants and coatings including roofing shingles and membranes, lacquers, laminates and flooring. Pinova’s resins offer a multitude of options for personal care applications from cosmetics to depilatory waxes.

Major products include Foral® 85, Endere® S, Hercolyn® D, and Staybelite® Ester 10 resins.

Industrial Specialties

28% Fragrance Ingredients

38% 34%

Pinova Holdings

Regulated Ingredients Pinova Holdings | 5

We are committed to greater accountability and for the first time articulated clear, fiveyear sustainability goals.

6 | Pinova Holdings

A Message from our CEO 2012 marked a year of transition and reinvigoration in our company’s approach to sustainability. We drove sustainability deeper into our corporate culture by explaining its multiple facets and asking every member of our organization to consider how he or she could contribute to our progress in this area.

Long known for developing products based on natural and renewable raw materials, Pinova Holdings extended our dialogue with stakeholders to understand better what they consider most significant. Our mutual concern for value creation in a sustainability context helped identify new opportunities for collaboration and new ways to structure our business.

One strategic shift created a dedicated commercial and technical focus for Renessenz’ sensory ingredients business, an area that has strong growth potential based on consumer preferences. This restructuring and our investment in new systems and capabilities are resulting in greater efficiencies and synergies across both our companies. At Pinova, we expanded our workforce to ensure that we had people with the right skills on staff to continue to meet our business objectives.

Renessenz and Pinova both achieved food safety certifications this year, a reflection of our exceptional quality standards. We initiated several upgrades to our personal and process safety policies, which have led to more detailed reporting, in-depth engagement, and improved outcomes.

Our vision is to be a leading specialty chemical supplier based on leveraging natural and renewable materials with unique technical know-how. Sustainability is at the core of this vision. We are committed to greater accountability and for the first time articulated clear, five-year sustainability goals. These goals, combined with our plan to achieve all American Chemistry Council Responsible Care® requirements in 2014, represent major steps toward enhanced measurement of our external and internal impacts. By establishing quantifiable performance targets in key areas, we are poised for the next level of growth.

To achieve our goals, we must continually increase interaction across our internal team and with external constituents. This report, our second, reflects Pinova Holdings’ evolution to a new era of corporate responsibility, sustainability, and success.

Sincerely yours,

Theodore H. Butz President and CEO

Pinova Holdings | 7

Managing our Business Pinova Holdings’ corporate philosophy stresses a comprehensive approach to managing and measuring performance. Led by our senior executives and based on internal and external information exchanges, we undertook definitive steps in 2012 to connect with a range of stakeholders and determine the material issues affecting our business.

Internal teams conducted impact assessments and for the areas deemed most significant, we established five-year sustainability goals. This report includes performance results and key initiatives that should be of interest to key stakeholders and the anticipated readers of this report: customers, suppliers, employees, communities, and industry peers.

Our company actively manages sourcing opportunities for our renewable raw materials to ensure a steady supply.

Meeting the challenges of minimizing our carbon footprint, waste, water usage, and energy consumption continue to be environmental priorities. Safety, regulatory compliance, and ethical behavior are the foundation of our participation in the American Chemistry Council Responsible CareÂŽ program.

We identified product, personnel, and community goals that will help us become better partners with stakeholders. The changes we have made and actions we will be taking in coming years support our solid financial standing, long-term growth prospects, and improved relations with our communities and individuals whom we impact.

8 | Pinova Holdings

Safety, regulatory compliance, and ethical behavior are the foundation of our participation in the American Chemistry Council Responsible CareÂŽ program.

Corporate Governance Corporate governance and sustainability performance evaluations are the responsibility of the Pinova Holdings’ board of directors, which is appointed by Torquest Partners, a Canadian private equity firm and the company’s major shareholder. The board, along with Pinova Holdings’ senior executives and all personnel in the member companies, must adhere to codes of conduct that define policies related to corruption, anti-trust, anti-competitive behavior, secure work environments, diversity, individual behavior, and other aspects of responsible corporate citizenship including respect for customer privacy and human rights. While we have not undertaken a formal corruption-related risk assessment, Pinova provides training in its code of conduct. Our culture demands that we respect the rights of everyone in our organization and our personnel policies clearly explain our expectations. There were no substantiated incidents of illegal discrimination in 2012.

The Pinova Holdings board of directors has ultimate decisionmaking authority and is responsible for oversight and appointment of officers of the corporation. It is comprised of two members of Torquest, one executive from corporate management, three outside investors, and one executive chair who is responsible for mutual communication with shareholders. Board members are selected based on their qualifications and ownership investment. All are voting members and shareholders in the corporation. There is one female board member and all are Caucasians in their 40s-60s.

The philosophical shift to embed a higher level of corporate responsibility and sustainability into our core values benefits our business and all our stakeholders. The concepts are being woven into our corporate mindset – how we think, listen, talk, and act – because they have a significant impact on our long-term success.

Michael Klamm Vice President - Business Development and Chief Sustainability Officer, Pinova Holdings

We are building upon our foundation of natural, renewable raw materials to shape an organization in which all functions advance measurable sustainability goals. This platform enables us to drive toward our mission of creating value for all stakeholders.

David Bookbinder Executive Chairman, Pinova Holdings

The board’s Audit Committee monitors financial performance, conflicts of interest, privacy, corruption, anti-trust and similar issues. Each member of the parent and operating companies signs a conflict of interest agreement that includes an explanation of corporate policies. The Compensation Committee sets objectives and pay-for-performance compensation plans for corporate executives. The goal is to attract, motivate, reward, and retain senior executives who directly drive business performance. The HSE committee monitors the policies, initiatives, and key metrics critical to a healthy and safe work environment and a compliant and sound environmental program. Pinova Holdings’ Chief Sustainability Officer reports to the Chief Executive Officer, and both report on environmental and social progress to the Health, Safety and Environment Committee on a quarterly basis.

Pinova Holdings | 9

Mission To create value for all stakeholders - customers, employees, shareholders, our community and the environment - through the production and sale of specialty chemicals that are derived from natural and renewable sources.

Values • We strive to operate in a safe and environmentally responsible way in everything we do.

• We respect and treat all stakeholders fairly.

• We comply with all laws, regulations and social norms.

• We communicate openly with all our stakeholders including our communities, regulators, employees and customers.

• We earn and maintain the trust of our stakeholders.

10 | Pinova Holdings

Partnering with Customers 2017 Product Enhancement Goals • • • •

Introduce and report new products derived from natural renewable resources Create Sustainability Index for key products Certify all food products under the Global Food Safety Initiative (GFSI) scheme Conduct a risk assessment for all core products

Customers are assessing us through a new lens of corporate responsibility, and most are very impressed by the extent of our company’s commitment and actions. All customers ask how we are reducing our environmental footprint, improving safety results, ensuring supplier responsibility and supporting our communities’ well-being. These and similar questions arise because sustainability is a key driver of their businesses, and visibility into their suppliers’ practices has become increasingly critical. Typically, these questions are raised in annual audits and performance scorecards. We address these questions through ongoing direct dialogue and reference to our sustainability reporting. They appreciate how actively focused we are on bringing sustainability into every aspect of our business – not just because it is a responsible way to manage, but because it adds substantial value to their businesses.

Customer-driven Organization With a focus on how to better serve its customers, Renessenz made changes to its organization in 2012 that is paving the way for future growth in key sensory ingredients markets. The strategy involved increasing Renessenz’s market and technical focus to parallel its fragrance ingredients business in delivering on customer needs.

While making these organizational changes, we elevated the level of our customer dialogue by adding dedicated commercial development resources to focus specifically on the flavor and food markets. Pinova’s focus on customer service is evident in its well-regarded Customer Fulfillment Team. These dedicated representatives are the direct line of communication between the customer and our business. They work hand-in-hand with our customers to ensure that all questions are answered and all needs are met.

Both of our companies’ marketing materials and websites have been updated to reflect our focus on sustainable, renewable resources. We are developing more informative and targeted promotional literature and Renessenz began translating key product material into Chinese. This engagement enables us to reach people with diverse responsibilities within customer companies. Throughout our entire organization, marketing material and product labeling comply with regulations and accepted standards to reinforce safe handling and proper use.

The newly-launched Sensory Ingredients Business Unit satisfies demand for superior food ingredients that meet legal requirements and align with shifting consumer tastes.

In establishing this business focus, we are taking a long-term view that anticipates future market and regulatory changes, supports our customers as leaders in food safety assurance, and increases our focus on customer-facing technical development. We are increasing our investment in R&D, with a focus on expanding the functionality of existing products and surfacing novel commercial applications and markets.

Pinova Holdings | 11

Food Safety Standards Our ability to gain a competitive advantage in the flavors industry derives in part from diligence in achieving the highest food safety standards around the world. Whether or not it is required by law, we always believe it is the right thing to do. We have taken a proactive stance to obtain food safety certifications, increase manufacturing capacity for sensory coolant ingredients, and upgrade coolant packaging to meet or exceed the toughest specifications.

In 2012, Renessenz prepared the way to meet the requirements of the Food Safety System Certification 22000:2010 for Winsense™ WS-3 and Menthyl Lactate. Rarely does a company gain certification on its first try without a nonconformance issued, but our team achieved this milestone.

The food safety certification process included a multi-million dollar investment in GMP (Good Manufacturing Practice)compliant packaging and warehouse facilities, and laying the groundwork for 2013 implementation of upgrades to plant capacity and processes.

Similarly, Pinova made numerous GMP upgrades to its manufacturing, packaging and warehousing facilities in the two years leading up to its SQF (Safe Quality Food) 2000Level 2 Certification. The Brunswick, Georgia facility and all its food additives lines were awarded SQF 2000 certification in May, 2013.

New Products and Emerging Markets Pinova supplies the tire industry with newly developed, specialty crop-based resins for “green tire” applications. We also commercialized value-added by-product streams. They, along with the new green tire resins, constitute a significant portion of our new product sales and innovation pipeline.

In addition to launching four new products for the personal care and household industries in 2012, Renessenz’s Fragrance Division is addressing needs of consumers with lower buying power in emerging markets. Renessenz successfully launched a new product line by more effectively utilizing by-product streams from its production process. This new generation of products has reproducible, lower-cost aroma profiles that enable our customers to develop cost competitive applications.

12 | Pinova Holdings

We are further supporting customers in emerging markets with regional expansion. In 2012, we laid the groundwork for added resources and a broader distribution network in Asia.

When describing product innovation, we emphasize the environmental impacts of our processes as much as product functionality. Compared to traditional methods, for example, Renessenz’s patented L-Carvone manufacturing process reduces waste water by eight million kilos per one million kilos of product and eliminates chlorides and nitrogen from the final product.

Through collaboration with customers and new supplier initiatives, Pinova Holdings seeks to create mutually beneficial strategies that have both direct business and sustainability benefits. Our interaction provides customers with opportunities for greater input into our product development, while our company has the added opportunity to stay on the cutting edge of market trends and investigation of emerging growth opportunities. Examples from 2012 are: • Innovative affiliations with industry leading customers to find synergies between our respective manufacturing processes.

This win-win strategy saves money, lowers emissions, and preserves natural resources.

• Partnering with a global inks company on a process for designing and manufacturing products using only renewable resources. The company’s goal is to formulate products with sustainable materials and offer consumers a totally “green” option.

Sustainable Sourcing From their earliest days, Renessenz and Pinova have used renewable raw materials as primary inputs. We continue to adhere to this standard as we expand our sourcing and product line. This emphasis on the use of sustainable natural resources and the minimization of waste are integral to our ongoing financial performance.

Many of Pinova’s products are derived from pine stumps that otherwise interfere with cultivation and reforestation. After processing these stumps and by-products of the pulp and paper industry such as crude sulfate turpentine, we create refined wood rosins and natural wood terpenes. Renessenz uses limonene, a natural product that comes from oranges, as well as crude sulfate turpentine that come from pine trees as primary raw materials. Approximately 99% of Pinova Holdings’ raw materials, with a volume in excess of 200,000 MT, come from renewable resources.

As we implement our growth strategy, we have established new supplier relationships. In 2012, Renessenz diversified its raw material sourcing beyond the U.S. border and Pinova began exploring use of alternative extraction technologies with lower emissions. It is in the best interests of our suppliers and our company to commit to long-term contracts that ensure a steady supply of raw materials with greater price stability. We negotiate these contracts on a periodic basis and engage with suppliers to monitor their adherence to our quality standards on an ongoing basis. Establishing an increasingly stable operating environment allows us to manage risks arising from climate change and other destructive natural and man made influences that might affect raw material availability.

Customer Recognition For the second consecutive year and third in total, Renessenz received Procter & Gamble’s Excellence Award. This award distinguishes our company for superior performance, collaboration, and partnership among P&G’s global suppliers.

Renessenz joins a select group representing about 0.1% of eligible suppliers who were acknowledged this way.

Packaging Enhancements To make it safer for customers to remove 50 lb. bags from their shipping containers, Pinova re-engineered its box construction for a food product. The boxes, already 100% recyclable, are now more ergonomically sound and easier to remove.

Ensuring our position as a leading supplier to our customers was the driving force in the decision to emphasize sensory ingredients as a parallel business to fragrances. Throughout the transition to our new organizational structure, we were intent on establishing a more robust framework for engaging with and satisfying customer and market opportunities.

Eric Beatty Vice President and General Manager, Renessenz

Pinova Holdings | 13

Involving our Employees and Communities 2017 Human Resources Goals • Establish personnel development process and tools • Increase managerial-level diversity in alignment with business growth

To motivate everyone at Pinova Holdings and ensure their understanding of performance expectations and results, we have made a conscientious effort to ensure that communication is continuous and transparent throughout our organization. We instituted quarterly full staff Information Exchange Meetings led by our CEO. Sustainability and what it means to every staff member’s personal and professional role was a key topic at this year’s quarterly sessions. The forum allows for open dialogue, thereby allowing employees to share questions and concerns with the senior executive. Renessenz employees also can obtain business and functional news affecting our operations through our global intranet.

we initiated enhancements to our online safety and leadership training offerings.

Pinova Holdings had 450 employees at the end of 2012. Based on full-time workers, 97% of all employees are in the U.S., 2% are in Europe, and less than 1% are in Asia and South America respectively. Globally 22% of Pinova Holdings’ employees are female, and women comprise 25% of management positions.

Approximately 25% of employees in management positions were born outside of the USA.

NEW EMPLOYEE HIRES Total: 15 14*

15

10

Success requires development of natural and potential leaders, as well as a workforce with high levels of proficiency. Through promotions, new hires, and skills training, we are stimulating a sense of dynamism and a desire for achievement and competence. Should there ever be a significant change in our operations, we make every effort to provide a reasonable amount of notice period.

We provide training and education to ensure that skills are up to date, contributions to our business growth are maximized, promising talent is developed, and succession plans are in place. Employees participate in approximately 20 hours of training per year to build their capabilities and safety awareness. Maintenance technicians, operators, and plant supervisors typically receive even more instruction time.

In cooperation with Georgia’s technical college system, 14 | Pinova Holdings

15

Total: 11 9

10 4

Total: 4

5

5

4 2

0

Personnel Development

* one new hire in Asia

Male Female Age <35

1 Male Female Age 35-55

0

Employees

Our corporate culture evolved significantly in 2012, as we instilled a greater sense of individual responsibility, team cohesion, high performance standards, and sustainability into all our activities. Integration of these values into our cultural norms demonstrates how we are anticipating and proactively addressing customers’ and society’s needs.

0

Male Female Age >55

All new hires were made in the U.S., except for one new hire in Asia. All new hires remained on staff through year end.

Feedback and appraisals enable individual performance improvements and contribute to excellence in all our undertakings. As part of the reinvigoration of our business, supervisors and their teams maintain ongoing informal and formal dialogues, including an annual review of every full-time staff member.

Kimberlyn Suitte Manager - Human Resources, Renessenz

We benefit from the insights of a diverse change team. When representatives from management, the plant, marketing and other areas come together for discussion, we start to think differently about business potential and our impact.

Thatâ&#x20AC;&#x2122;s one way we make continuous improvement a reality.

Cedric King Manager - Human Resources and Public Relations, Pinova

Pinova Holdings | 15

2017 Safety Goals • Reduce Total Recordable Incident Rate to less than 0.3 per 200,000 hours worked

In 2012 we took significant action to create an environment in which safe practices are recognized as a personal and a shared obligation. Under the leadership of a newly-hired Pinova Holdings’ Senior Vice President of Operations, we revised safety policies, embraced near miss reporting, stepped up incident measurement, expanded our focus on process safety, and inspired a culture in which there is more candor about safety. We assessed Process Hazard Awareness systems, prepared for a range of “what if” scenarios, updated Process Safety Management procedures, and instituted new policies, such as the need for plant workers to wear protective gloves at all times.

Pinova Holdings is committed to operating its facilities in a safe and reliable manner. Our Process Safety Management (PSM) program is the cornerstone of that commitment. In the last 12 months, we enhanced our PSM program to ensure world-class safety performance in how we operate, maintain, document, and manage change.

Core to our PSM program is the Process Hazards Analysis (PHA). A PHA is a systematic, detailed look at a process to determine how it can deviate from normal operating conditions and what, if any, hazardous conditions may result.

This analysis allows Pinova and Renessenz to put in place safeguards to prevent the process from deviating from its

16 | Pinova Holdings

Tim Eberle Senior Vice President - Operations, Pinova Holdings

LOST TIME INCIDENT RATE (LTIR) 1 0

1 0 Days lost

0 Days lost

2010

2011

0 Days lost

0

LTIR

The well-being of our employees and communities is of paramount importance and key to our sustainability priorities.

We provide a range of health screenings and support for healthy behavior such as smoking cessation and weight loss. We offer employees and their families counseling and prevention, risk control, and treatment assistance for serious diseases. Pinova recorded an absenteeism rate of 4,095* and Renessenz recorded a rate of 3,800* per GRI’s formula.

The degree of openness and dialogue about personal and process safety marks a meaningful cultural change. Our goal is to promote a safe workplace through a mental attitude that requires taking responsibility for oneself and one’s colleagues. I personally interview people involved in any incident to find out what I, and all of us, could be doing to create a safer workplace.

2012

Pinova Holdings is proud to have no lost time incidents over the past three years.

TOTAL RECORDABLE INCIDENT RATE (TRIR) 1.5

1.27

1.0 0.5 0

0.83 TRIR

1.0 0.5

0.21 TRIR

2010

*

TRIR

1.5

0

2011

2012

Total annual number of missed days / total annual number of workforce days worked x 200,000

TRIR

Health and Safety

intended operation and creating an unsafe condition. In 2012 Renessenz hired a PSM Engineer and we now have one PSM engineer each at Pinova and Renessenz. Under the guidance of the newly-hired Renessenz PSM Engineer and a third-party PSM professional, Renessenz completed PHAs on all of our OSHA-covered and many non-OSHA covered processes. This was a considerable effort, but one that has helped us improve our processes, making them more reliable and safer for the environment, our employees, and our community. Nothing else is more important.

Our safety governance goal is to reduce the recordable incident rate to 0.3 per 200,000 hours worked within five years. Of the injuries recorded in 2012, none resulted in lost work time.

Incidents are recorded in compliance with OSHA regulations.

Personal protective equipment such as noise reduction, gloves, and safety glasses are available for employees to use off-site as well as on.

We want people to talk about what they observe with the safety leadership team at each plant. In raising the visibility of safety as a concern for all employees, we instituted biweekly calls whose participants cut across both of our companies and include people from diverse disciplines who bring different perspectives to the discussion. The installation of a software system to track near misses and incidents on a daily basis provides necessary visibility into potential and actual problems.

Having real time access to this information engenders a thoughtful assessment of potential injuries, proactive ways to identify problems, and possible corrective actions that can be taken to prevent an incident.

Enhanced reporting of near misses is now considered to have had a positive effect on employee morale. Everyone understands that attention to safety is a critical part of the job, and one in which there is no latitude. Safety is discussed at daily safety huddles that cover incidents, near misses and the various behaviors and processes that might lead to injury.

Rather than confine topic areas to our facility perimeters, we use experiences from non-affiliated companies as examples from which we can learn and improve our systems. When incidents lead to new procedures, we alert all staff via email and require them to log in and acknowledge that they are aware of the situation and any resulting changes. In a newly instituted practice, we now start every meeting for every function, with a discussion of notable opportunities to enhance safety.

Pinova Holdings | 17

2017 Community Relations Goals • Establish joint goals and action plans with community neighbors to create stronger, safer, more sustainable communities

Community Engagement We are aware that as a chemical manufacturing company, responsibility for environment, safety, and health questions take on added meaning to local communities. Therefore, all of our facilities are actively engaged in our neighborhoods and strive for a consistently cooperative relationship. To enhance our community interaction, we have set a goal of maintaining closer dialogue to better understand our company’s impact and identify the opportunities to create a stronger, safer, more sustainable future in our local areas.

From a personal safety perspective, we have extensive emergency response plans in place with local police and fire departments. Both Pinova and Renessenz maintain a 24-hour security hotline that anyone can contact if they believe there may be a safety or environmental threat. To date, our company has not had any significant environmental releases. None of our workers are at risk for any specific disease based on their occupations.

As partners in community development, we are taking steps to enhance local economies and people’s lives. Both Pinova and Renessenz are active members of their local Chambers of Commerce. The companies support local business growth and educational enrichment for area students. They sponsor mentoring programs, facility tours, and training opportunities.

In addition to hosting local and forestry school students, Pinova also had a group of students from Brazil visit its premises.

In a move that will bring jobs back to Georgia, Pinova announced a new supplier relationship that seeks to perfect the commercial extraction of gum rosin from live trees. This will greatly enhance the local forestry industry, shift some production from China to the U.S., and enable us to reduce transportation costs by having supply sources nearby.

From a personnel perspective, we prefer to hire in-country

18 | Pinova Holdings

All of our facilities are actively engaged in our neighborhoods and strive for a consistently cooperative relationship talent at all of our locations. This approach contributes to the growth of each country’s economy and expedites understanding of the regions in which we operate. Senior managers at the Vice President and higher level are all citizens of the country where they were hired.

As partners in community development, we are taking steps to enhance local economies and peopleâ&#x20AC;&#x2122;s lives.

Pinova Holdings | 19

Fostering Wellness Renessenz runs annual challenges and health fairs to motivate people to take control of their health and improve their physical condition. Renessenz experimented this year with a wellness program that rewarded nearly 50% of participants for achieving or exceeding their personal goals.

Community Recognition Pinova was honored as Georgia’s Manufacturer of the Year in our seven-county region.

Neighborhood Engagement We established the Renessenz Neighborhood Alliance as a mechanism for regular interaction with our neighbors and leaders of our Jacksonville community. The relationship allows us to share information about our products and operations, while improving collaboration. We intend to develop and implement an action plan over the next five years that reflects our mutual cooperation and enhances rapport and understanding.

Expanding Horizons Pinova is involved in numerous educational programs throughout its community. For example, “Expanding Your Horizons” is a local event focused on providing middle school-aged young women opportunities to explore science, math, technology and engineering curriculum. Pinova employees teach a class entitled “Pine Stumps to Lip Gloss” that shows the students how the use of chemistry can turn a natural raw material into the basis for a cosmetic product.

20 | Pinova Holdings

Industry Relations Involvement in industry associations is an effective way for us to understand industry challenges and influence governmental policy. Each association in which we participate provides a forum to learn about arising concerns and speak with a collective voice in response to issues through regularly scheduled meetings. Renessenzâ&#x20AC;&#x2122;s participation in the International Fragrance Association provides added insights into regulatory, compliance, and environmental matters.

Pinova participates on the board of directors of the Pine Chemicals Association, of which both companies are active members.

American Concrete Institute American Chemistry Council (ACC)

Asphalt Emulsion Manufacturers Association American Society of Safety Engineers

Flavor and Extract Manufacturers Association First Coast Manufacturers Association

Institute of Food Technology International Federation of Essential Oils and Aroma Trade

International Food Additives Council

Industry leaders and scientific societies

International Fragrance Association North America

Pine Chemicals Association Research Institute for Fragrance Materials

Pinova Holdings | 21

Strengthening Operational Performance 2017 Environmental Goals • Reduce greenhouse gas emission intensity by 25% • Reduce water use intensity by 30% • Reduce energy use intensity by 30% • Reduce manufacturing leaks and spills by 50% Our ongoing commitment to membership in the American Chemistry Council Responsible Care® program in 2014 – a schedule that puts us a year and a half ahead of the required time frame – is one step toward greater measurability and improved performance. In 2012, we intensified our focus with implementation of a five point strategy based on: • • • • •

Safety and environmental responsibility Reliability and operational excellence Quality, cost, and productivity enhancement Infrastructure improvement Personnel development

Energy Use Pinova generated nearly 31%, or 61,000 GJ of its facility’s total electricity by using by-products from processing stump wood, sawdust and non-hazardous oils. These by-product streams comprised 100% of the fuel used for the company’s primary boiler. The company purchased 137,885 GJ of electricity. Renessenz’s primary energy source is natural gas.

Consumption in 2012 was 923,000 GJ. Between 2011 and 2012 we achieved an energy cost savings of approximately 33% on natural gas and 14% on electricity.

Safety and Environmental Responsibility

Water Conservation and Biodiversity

Every operational initiative depends on our working in a safe, injury-free workplace. Therefore we have made engaging our workforce in monitoring, reporting, and addressing potential and actual incidents a priority. As described in the “Health and Safety” section of this report, everyone is accountable for his or her own safety as well as that of colleagues and community members.

On-site groundwater from the Upper Floridan Aquifer is our primary water source. To limit its water removal from the aquifer, Pinova initiated several conservation initiatives.

Among them is a third cooling tower installation completed in November 2012, which will reduce groundwater extraction by approximately 20-25% annually.

In a newly implemented requirement, process safety engineers make a formal monthly report on progress in each of their projects. The new systems and policies provide the evidence needed for our continuous improvement initiatives.

22 | Pinova Holdings

According to the U.S. Geological Survey the Floridan aquifer system is one of the most productive in the world, covering approximately 100,000 square miles and serving as the primary water source for some 10 million people.

WATER CONSUMPTION 10

11,995,000

9,942,000

8,916,650

10 5

5 0

0

2010

2011

2012

Cubic Meters (M)

Because we believe that measurement of safety and environmental results is so critical, we have installed systems that allow for nearly instantaneous visibility into outcomes for several key performance indicators. Daily reports show our progress on goals, and, on a quarterly basis, we update the board on the success of our programs.

Pinova’s 153 acre manufacturing and office facility is located on an incline immediately above the Terry and Dupree Creeks Estuary, part of the Cumberland-St. Simons Watershed. We are especially conscientious about water discharge in this area because the estuary is a sensitive area for fish populations.

In addition, the Terry Creek system is bordered by wetlands that are home to wildlife including alligators, turtles, otters and numerous water birds. All water discharged by both companies is recognized as clean and pure, given that it is chemically, biologically or pH pre-treated or serves a non-contact cooling water. Wastewater is released to Publicly Owned Treatment Works (POTW) and through the National Pollutant Discharge Elimination System (NPDES). Total wastewater discharged in 2012 was 8,424,795 cubic meters, with Biological Oxygen Demand (BOD) of 424 tons and Total Suspended Solids (TSS) of 212.

Water Discharge Pinova • 878,972 cubic meters to the Academy Creek through POTW • 6,908,377 cubic meters to the Dupree/Terry Creek Estuary through NPDES

Regulatory Compliance In conjunction with our efforts to continually improve operations and interaction with environmental agencies at the federal, state, and local levels, we added new personnel to our regulatory leadership. Both Pinova and Renessenz now have deep and specialized expertise in health, safety, and environmental requirements and procedures.

In 2012, Pinova voluntarily entered into an Air Permit Consent Order that requires additional air control measures including a mass balance accounting of Methyl Isobutyl Alcohol (MIBK) emissions. No fines were involved, although the agreement allows for fees related to emissions in excess of the mass balance, should they occur.

Renessenz the same year rectified the Air Permit noncompliance issue for which it was fined $13,500 by the City of Jacksonville. A one to five gallon oil spill into the Moncreif Creek was immediately cleaned. It was deemed to have had no adverse environmental impact and resulted in no fines. To strengthen our spill prevention measures we put the storm-water retention area on a regular schedule of oil residue cleaning.

NOX, SOX, VOC, PM NOx EMISSIONS* 2.6

*2012 based on continuous emissions monitoring.

2.6

2

Gas Emissions

2

1

0.14

0

2010

2011

1 0

KTons

Renessenz • 55,568 cubic meters to land • 177,207 cubic meters to surface water • 438,740 cubic meters to POTW

2012

TOTAL GREENHOUSE GAS (GHG) EMISSIONS

44

50

41

0

KTons CO2e

50

SOx EMISSIONS*

100

0

2010

2011

2012

6.6

6 4 2

*2012 reduction primarily due to burning cleaner fuels.

6

3.5 0.35

0

2010

2011

4 2

KTons

115 100

0

2012

In 2012 increased natural gas usage over oil resulted in higher greenhouse gas emissions, but lower NOx and SOx emissions.

GHG Emissions KTons CO2e • Direct (Scope 1) 60 • Indirect (Scope 2) 55

Volatile Organic Compounds Year Ktons • 2012 0.3562

Particulate Matter (PM) Year Ktons • 2012 0.04

Pinova Holdings | 23

Reliability and Operational Excellence The 2012 implementation of new software systems allows us to access detailed information that enables much more in-depth perspectives into every aspect of our operations. We now compare daily production cost projections against targets in areas including raw material purchasing and utilization, volume requirements, and capital equipment reliability.

These systems enable us to address issues immediately and determine where further investment is warranted.

Quality, Cost, and Productivity Enhancement The advances we made in attaining food safety certifications in 2012 complement other improvement initiatives. For example, we developed a Cost Improvement Process that positions us for long-term market competitiveness. Facility expansions and improvements at Renessenz include a scheduled 40% capacity increase for WinSenseâ&#x201E;˘ sensory coolant manufacturing, investments in GMP (Good Manufacturing Practice) compliance, installation of a new dryer packaging capability, and expansion of L-Carvone capacity.

Infrastructure Improvement Our demanding business goals require us to ensure that our physical plant is conducive to productivity, innovation, and engagement. As a result, we are expediting repairs, removing unused equipment, and renovating rooms on a rolling basis.

Many of the recommended changes are generated by staff members who recognize the reality of our evolution to a more progressive organization.

24 | Pinova Holdings

We made a conscious decision to elevate sustainability to top-of-mind status. Just as we talk about safety, improvement, and profitability, we now discuss sustainability at major meetings and in everyday conversation throughout our companies, not just in manufacturing and operations.

Ken Kennedy Vice President - Commercial and Technology, Pinova

Waste Water Reduction Renessenz has reduced wastewater discharge and is currently working on a system to capture all wastewater for reuse. By shutting down two boilers which were consuming between two and three gallons of water a minute, we have reduced our annual wastewater output by two to three million gallons. Our water recycling measures will save another two to three million gallons of water, reduce chemical usage in wastewater treatment, and allow production cost savings.

Water Stewardship Pinova received the 2012 Georgia Association of Water Professional’s Industrial Pretreatment Facility Award for outstanding compliance with its Publicly Owned Treatment Works (POTW) permit. The company was also recognized for outstanding environmental stewardship by the BrunswickGlynn Joint Water & Sewer Commission for the second year in a row. The Commission acknowledged our cooperation in minimizing water pollution with zero discharge violations.

Guest Speaker Pinova was a guest speaker at the annual Georgia Environmental Coalition Conference. Our presentation was entitled “Improved Compliance Through Industry/Agency Teamwork.”

Environmental Stewardship Renessenz received the 2012 JEA IP Environmental Stewardship Award for outstanding environmental performance in industrial pretreatment. This is the third award in a row for Renessenz on achieving 100% environmental compliance.

Pinova Holdings | 25

GRI Standard Disclosures Index The Global Reporting Initiative (GRI), the most widely used and respected standard for sustainability reporting, employs an Application Level Check system to confirm the extent to which the report has applied the disclosures defined by in the GRI Sustainability Reporting Framework and Guidelines.

Pinova Holdings has received a B Application Level Check from GRI in accordance with its disclosure requirements.

PART I: PROFILE DISCLOSURES 1. STRATEGY AND ANALYSIS Description

Level of reporting

Page reference

1.1

Statement from the most senior decision-maker of the organization

Fully

7

1.2

Description of key impacts, risks, and opportunities

Fully

8, 11, 13, 14, 16, 18, 22

Level of reporting

Page reference

2. ORGANIZATIONAL PROFILE Description 2.1

Name of the organization

Fully

5

2.2

Primary brands, products, and/or services

Fully

5

2.3

Operational structure of the organization

Fully

5

2.4

Location of organization’s headquarters

Fully

4

2.5

Number of countries where the organization operates

Fully

5

2.6

Nature of ownership and legal form

Fully

9

2.7

Markets served

Fully

5

2.8

Scale of the reporting organization

Partially

5, 14

2.9

Significant changes regarding size, structure, or ownership

Fully

None

2.10

Awards received in the reporting period

Fully

13, 25

Description

Level of reporting

Page reference

3.1

Reporting period for information provided

Fully

Front cover

3.2

Date of most recent previous report

Fully

4

3.3

Reporting cycle

Fully

4

3. REPORT PARAMETERS

3.4

Contact point for questions regarding the report or its contents

Fully

4

3.5

Process for defining report content

Fully

8

3.6

Boundary of the report

Fully

5

3.7

State any specific limitations on the scope or boundary of the report

Fully

4

3.8

Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities

Fully

4

3.9

Data measurement techniques and the bases of calculations

Fully

4

3.10

Explanation of the effect of any re-statements of information provided in earlier reports

Fully

None

3.11

Significant changes from previous reporting periods

Fully

None

3.12

Table identifying the location of the Standard Disclosures in the report

Fully

26, 27, 28, 29

3.13

Policy and current practice with regard to seeking external assurance for the report

Fully

None

Description

Level of reporting

Page reference

4.1

Governance structure of the organization

Fully

9

4.2

Indicate whether the Chair of the highest governance body is also an executive officer

Fully

9

4.3

Members of the Board

Fully

9

4.4

Employee and shareholder participation possibilities

Fully

9, 14

4.5

Linkage between compensation for members of the highest governance body, senior managers, and executives and the organization’s performance

Fully

9

4. GOVERNANCE, COMMITMENTS AND ENGAGEMENTS

4.6

Processes in place for the highest governance body to ensure conflicts of interest are avoided

Fully

9

4.7

Process for determining the composition, qualifications, and expertise of the members of the highest governance body and its committees

Fully

9

4.8

Mission statements, codes of conduct and principles relevant to sustainability

Fully

10

4.9

Procedures of the highest governance body for overseeing the identification and management of economic, environmental, and social performance

Fully

9

4.10

Assessment of the highest governance body’s own performance

Fully

9

4.11

Accounting for the precautionary approach

Fully

Not applied

26 | Pinova Holdings

PART I: PROFILE DISCLOSURES 4. GOVERNANCE, COMMITMENTS AND ENGAGEMENTS (Cont.)

Description

Level of reporting

Page reference

4.12

External principles and initiatives

Fully

None

4.13

Memberships in associations

Fully

21

4.14

List of stakeholder groups engaged by the organization

Fully

8

4.15

Basis for identification and selection of stakeholders with whom to engage

Fully

8

4.16

Approaches for the engagement of stakeholders

Fully

11, 13, 18, 20, 21

4.17

Response to stakeholders concerns

Fully

8, 11

Description

Level of reporting

Page reference

EC

Economic

Fully

8, 13, 18

EN

Environmental

Fully

8, 13, 18, 22

LA

Labor Practices and Decent Work

Fully

13, 14

HR

Human Rights

Fully

9, 14

SO

Society

Fully

8

PR

Product Responsibility

Fully

9, 11

Description

Level of reporting

Page reference

EC2

Financial implications and other risks and opportunities due to climate change

Partially

13

EC4

Significant financial assistance received from government

Fully

None

EC7

Procedures for local hiring and proportion of senior management hired from the local community

Fully

18

Description

Level of reporting

Page reference

EN1

Materials used by weight or volume

Fully

13

EN2

Percentage of materials used that are recycled input materials

Fully

13

EN3

Direct energy consumption by primary energy source

Fully

22

EN5

Energy saved due to conservation and efficiency improvements

Fully

22

EN6

Initiatives to provide energy-efficient products and services, and reductions in energy requirements as a result of these initiatives

Fully

22

EN8

Total water withdrawal by source

Fully

22

EN9

Water sources significantly affected by withdrawal of water

Fully

22

EN10

Percentage and total volume of water recycled and reused

Partially

25

EN11

Location and size of protected areas and areas of high biodiversity value outside protected areas

Fully

23

EN12

Significant impacts of operations on biodiversity of protected areas

Partially

23

EN16

Total direct and indirect greenhouse gas emissions by weight

Partially

23

EN20

NOx, SOx, and other significant air emissions by type and weight

Fully

23

EN21

Total water discharge by quality and destination

Partially

23

EN23

Total number and volume of significant spills

Fully

23

EN28

Monetary value of significant fines and total number of non-monetary sanctions for non-compliance

Fully

23

Level of reporting

Page reference

PART II: DISCLOSURES ON MANAGEMENT APPROACH

PART III: PERFORMANCE INDICATORS ECONOMIC

ENVIRONMENTAL

LABOR PRACTICES AND DECENT WORK Description LA1

Total workforce by employment type, employment contract, and region, broken down by gender

Fully

14

LA2

Total number and rate of new employee hires and employee turnover by age group, gender, and region

Fully

14

LA4

Percentage of employees covered by collective bargaining agreements

Fully

None

LA5

Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements

Fully

14

LA7

Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region and by gender

Partially

16, 17

LA8

Precautionary measures regarding serious diseases

Fully

16, 18

LA9

Health and safety topics covered in formal agreements with trade unions

Fully

None

LA10

Average hours of training per year per employee by gender, and by employee category

Fully

14, 17

LA12

Percentage of employees receiving regular performance and career development reviews, by gender

Fully

14

Pinova Holdings | 27

PART III: PERFORMANCE INDICATORS HUMAN RIGHTS Description

Level of reporting

Page reference

HR4

Total number of incidents of discrimination and actions taken

Fully

9

HR5

Right to exercise freedom of association and collective bargaining

Fully

None

HR6

Operations identified as having significant risk for incidents of child labor

Fully

None

HR7

Operations identified as having significant risk for incidents of forced or compulsory labor

Fully

None

HR8

Percentage of security personnel trained in the organizationâ&#x20AC;&#x2122;s policies or procedures concerning aspects of human rights

Fully

All

HR9

Total number of incidents of violations involving rights of indigenous people and actions taken

Fully

None

HR10

Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments

Fully

None

HR11

Number of grievances related to human rights filed, addressed and resolved through formal grievance mechanisms

Fully

None

Description

Level of reporting

Page reference

SO1

Percentage of operations with implemented local community engagement, impact assessments, and development programs

Fully

18

SO2

Percentage and total number of business units analyzed for risks related to corruption

Fully

9

SO3

Percentage of employees trained in organizationâ&#x20AC;&#x2122;s anti-corruption policies and procedures

Fully

9

SOCIETY

SO4

Actions taken in response to incidents of corruption

Fully

None

SO5

Public policy positions and participation in public policy development and lobbying

Fully

21

SO7

Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes

Fully

None

SO9

Operations with significant potential or actual negative impacts on local communities

Fully

18

Level of reporting

Page reference

PRODUCT RESPONSIBILITY Description PR1

Health and safety impacts of products and services are assessed for improvement

Fully

All

PR2

Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services

Fully

None

PR3

Information on products and services

Fully

All

PR4

Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling

Fully

None

PR7

Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications

Fully

None

PR8

Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data

Fully

None

PR9

Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services

Fully

None

28 | Pinova Holdings

Pinova Holdings | 29

Responsible Care Policy Our mission at Pinova and Renessenz for over 100 years has been to create value for our customers, employees, shareholders, community and the environment through the development, production and sale of specialty chemicals that are derived from natural and renewable sources. As we enter our second century, our commitment to quality, continued innovation, growth and sustainability remains as strong as ever.

We are committed to: • Manage our operations in accordance with the Guiding Principles of Responsible Care.

• Comply with all applicable environmental, health, safety and security laws and regulations.

• Operate our business based on the belief that all incidents that could negatively impact our people, our workplace, our community and the environment can be prevented.

• Employ sustainable practices throughout the life cycle of our products from development and manufacturing to distribution.

• Integrate environmental, health, safety and security considerations into our business practices through our Responsible Care Management System.

• Achieve continuous environmental, health and safety performance improvements through setting goals, and measuring and communicating performance against our goals.

• Provide visible support and resources to meet our Responsible Care commitments.

• Earn the trust of our stakeholders by maintaining an open dialogue to keep them informed of environmental, health, safety and security issues seek their input and respond to their concerns.

• Seek business relationships with companies that demonstrate a commitment to the Guiding Principles of Responsible Care.

Theodore H. Butz President and Chief Executive Officer

30 | Pinova Holdings

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Pinova Holdings | 31

CONTACT Pinova Holdings, Inc. Corporate Headquarters 2801 Cook Street Brunswick, GA 31520-6160 USA www.pinovaholdings.com Pinova, Inc. Headquarters | Brunswick Plant 2801 Cook Street Brunswick, GA 31520-6160 USA Tel +1 888 807 2958 (North America) Tel +1 912 265 3550 (International) Fax +1 912 261 3534 www.pinovasolutions.com Renessenz LLC Headquarters | Jacksonville Plant 601 Crestwood Street Jacksonville, FL 32208-4476 USA Tel +1 904 768 5800 Fax +1 904 768 2200 www.renessenz.com

Disclaimer: The information contained in this report, including forward looking statements, is presented in good faith

by Pinova Holdings and believed to be correct. We do not make representations or warranties as to its completeness or accuracy.

Paper stocks come from a Rainforest Alliance certified forest and FSC certified controlled forests.

Printed in the USA.