20Ways Winter Retail 2019 by RXinsider

IMPROVING PAT I E N T C A R E & PHARMACY P R O F I TA B I L I T Y Winter 2019

Community • Specialty • LTC

20 Unique Products & Services

Discover 20 products and services that will help your pharmacy improve patient care or increase profitability.

Pharmacy Redesign Industry Expert Q&A, Market Leaders Buyer’s Guide, and More page 26

8 Thought Leaders

Eight Video Series Including FisherBroyles, Rite Aid, TCGRx, Rees Scientific, R.J. Hedges & Associates, and More page 20

InMedRx Case Study InMedRx Helps Correctional Institutions Reduce Pharmacy Spending With Innovative Release and Re-Entry Medication Programs page 42

SELLING YOUR PHARMACY? WHAT YOU DON’T KNOW CAN LOWER YOUR SALE PRICE.

EXPERTISE

ADDED VALUE

FREE CONSULTATION

Work directly with a licensed and insured broker, who is also a former pharmacy owner and who has personally sold and closed over 140 pharmacy transactions in 42 states.

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Call 888.808.4RPH (4774) Text 651.769.4932

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Web pharmacycbs.com

Contents WAY

Better patient medication management starts with better coordination between a patient’s pharmacy and prescribing professionals.

Patient-Centered Pharmacy Home accreditation. ™

atient-Centered Pharmacy Home™ (PCPH™) is the latest addition to The Compliance Team’s industry leading Exemplary Provider® suite of accreditation programs for Pharmacy Services. PCPH is designed specifically to promote better patient medication management through concise measures that cover access issues, provider coordination, and care planning between a patient’s pharmacy and prescribing professionals.

In addition to being Medicare-approved for DMEPOS, The Compliance Team’s Exemplary Provider® accreditation for Pharmacy Services also includes tracks for Infusion, Compounding, Specialty Drugs, In-Store Clinic, and LongTerm Care. Meeting the highest standards of patient care has never been this simple. For more details, call us at 215.654.9110 or visit our web site: TheComplianceTeam.org/pharmacy_services.aspx.

YEARS

1994-2019

*The Compliance Team’s Exemplary Provider® accreditation is nationally recognized and “deemed” by Medicare to accredit Part A-Rural Health Clinics and Part B-DMEPOS providers.

Patient-Centered Pharmacy Home™ – Accreditation for Advanced Rx Services by The Compliance Team

The Compliance Team’s accreditation track for advanced pharmacy practices acts as an everyday operations-based template.

WAY .

Celebrating our 20th Anniversary!

We started as a small business 20 years ago with one desire – to help pharmacies become the most profitable and customer-centric in the industry. As a matter of fact, that became our mission statement. Now, 20 years later, with over 1,000 customers, and the highest level of pharmacy POS expertise nationwide, we look forward to the next 20 years and beyond! Thank you to all of you for making this happen! Learn about RMS and how you can become more profitable and customer-centric. www.rm-solutions.com.

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Join RMS, the Leader in Innovative POS Technology, as We Start the Next 20 Years of Our Journey

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Transaction Data Systems (Rx30/ Computer-Rx) Pharmacy Software Solutions

Thought Leader Video Series

Providing innovative, robust, and easy-to-use pharmacy management, point-of-sale, and multi-site management solutions to community pharmacies across the United States.

page 20-21

page 17

WINTER 2019

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C

Flexible, value-driven pricing (Per Stop, Station, Route, Delivery, Day, Hour, etc.) Services: STAT, Routed, Sweep, Dedicated, Line-Haul, Relay, Returns, and more... Uniformed, Insured, Healthcare Experienced Delivery Professionals $3 Million Liability Coverage $100,000 Cargo Loss coverage per incident $50,000 PHI Exposure Insurance Robust API Capabilities Enable Real-Time Dashboards and Reporting Expert PIS Integration with Framework, QS1 and more Experience servicing over 50 LTC and Retail Pharmacies Real-Time Vehicle and Delivery Performance Tracking Historical/Look-Back Route Tracking Sophisticated Route Optimization Software (Combined Client’s Savings YTD (08/18) = $510,000!) National Service Capability Customized/Automated Performance and Cost Reporting Online HIPAA Certification for all Contractors and Employees County, State, and National Level Background Screening 10 Panel Drug Screening for all Delivery Agents Recurring MVR and Vehicle Registration Audits All Delivery Agent Contractors are established businesses/LLC’s. Med Cart Repair and Delivery FDM Restocking and Delivery (where permitted by law) Mediprocity secured text/data transmissions Photo capture Proof of Delivery Available Sophisticated Ticketing and Escalation Tracking/Reporting Software S TA L L I O N E X P R E S S • 1 4 7 4 E A S T 3 1 S T S T R E E T, S U I T E 4 • B R O O K LY N , N Y 1 1 2 3 4

• • • • • • • • • • • • • • • • • • • • • • • •

Contents WAY

SIG CY REDE

P H A R M A C Y R E D E S I G N Buyer’s Guide

PHARMA

Improve Your Productivity, Efficiency, and Bottom Line Using DOSIS by Manchac Technologies

N Q&A

Q&A mend you recom fixtures do Q. What size and gondolas? good width for my for the walls be what is a to

would 4 ft. down The better question fixtures typically have aisles endation built for size recomm aisles. Stores ft. wide. My and no more need to be 5 54” to 60” tall 3 ft. wide, aisles should be between for gondolas

PHARMACY REDESIGN

TCGRx brings its advanced, patented technology to help you promote adherence with your patients. ATP and SmartCardRx solutions are to make adherence packaging simple and is also designed to help you achieve 5-star ratings and: ®

Improve efficiency and accuracy Enhance patient safety Increase productivity and minimize staff labor Promote versatility

www.TCGRx.com

info@TCGRx.com

262.279.5307

WINTER

E TA I L / C 2019 I R

OMMUNI

C I A LT TY • SPE

of Store

you offer. white ceilings customer service of white walls, d and/or dented combination W I N T E Rscratche L/COMMUNITY of having a rusted, 2 0 1 9 I R E TA Ilooking . Replace any the product white shelving schedule, keep fancy to a cleaning no need for shelves, stick will be just fine, by the road. clean and you straight and for a better sign the extra money fixtures. Use

EPS

High quality, safe and effective products for medication administration, preparation and dispensing...in stock for fast shipment worldwide.

® ®

Unit Dos Bar Cod e, ing, Pharma Nursing cy & Sup Experts ply !

Priced low and ready to go! • Medi-Dose® Solid Oral Unit Dose Packaging • TampAlerT ® Liquid Unit Dose Packaging • MILT ® Software for Medication Identification and Bar Coding • LiquiDose® Labels • IV Additive Disposable Accessories • Steri-Dropper ® Sterile Ophthalmic Dropper Bottles • Compounding Products • Cleanroom Supplies • Ophthalmic Practice Accessories • Resealable and Ultraviolet Inhibitant Bags • Tamper-Evident Products • Bottles, Vials and Containers • Operating and Procedure Room Accessories • ShrinkSafe® Bands and Safety Products • Tapes and Labels • Maternity and Laboratory Products • Record Keeping and Identification Products • Storage and Transport Products

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EPS - Right Prescription O 8.5 x 11.indd 1

Medi-Dose, Inc./ EPS, Inc. Your Community Pharmacy Supply Experts

For over 40 years, Medi-Dose/ EPS has been working with pharmacists to design and support cost-effective products, solving the specific needs of their pharmacies.

8/5/16 11:20 AM

page 31

QUARTERLY ISSUES Winter 2018 / 2019

Fall 2018

N G I M P R O VI IM P R RE PATIENT CA &

OVING PAT I E N T C A R E

Y CPOHS T PHARMAC& ARMACY T C O N TA I N PMEN Winter 2018

R O F I TA B I L I T Y

Health System Winter 2019

•

Infusion

Fall 2018

Community • Specialty • LTC

I M P R O V I N G PATIENT CARE &

PHARMACY COST C O N TA I N M E N T Summer 2018

Health System

•

Infusion

IMPROVING PAT I E N T C A R E & PHARMACY P R O F I TA B I L I T Y Spring 2018

Community • Specialty • LTC

20 Unique Products 20 Unique Products & Services and services Discover 20 products improve pharmacy& Services that will help your profitability. patient care or increase Discover 20 products

20 Unique Products & Services

Discover 20 products and services that will help your pharmacy improve patient care or increase profitability.

and services that will help your pharmacy improve patient care or increase profitability.

16 Preceptors Recognized 8

Spring 2018

Summer 2018

IMPROVING PAT I E N T C A R E & PHARMACY P R O F I TA B I L I T Y

23 Preceptors Recognized

Pharmacy Redesign

23 Preceptors Recognized by 14 Colleges Including URI, NEOMED, Manchester University, and More

Thought Leaders

page 42

8 Thought Leaders

page 26 Visante, Verity Eight Video Series Including Rees Scientific, and More Solutions, Rite Aid, TCGRx, page 20 Eight Video Series Including FisherBroyles, Rite Aid, TCGRx, Rees Scientific, R.J. Hedges & Associates, and More

Issue Focus: Retail, Specialty, & LTC Issue Frequency: Spring, Fall, & Winter Circulation Per Issue: 28,500+ 18,000+ Owners (Independents) 3,500+ Long-Term Care Pharmacies 2,500+ Retail Chain Executives 2,500+ Industry Executives 2,000+ Trade Show Handouts

Medi-Dose

by Seven Colleges Including 16 Preceptors Recognized SIUe, and More UCONN, West Coast University, page 36 Industry Expert Q&A, Market Leaders Buyer’s Guide, and More

Issue Focus: Hospital & Infusion Issue Frequency: Summer & Winter Circulation Per Issue: 12,200+ 6,500+ Hospital Directors 2,200+ Clinical Consultants 2,500+ Industry Executives 1,000+ Trade Show Handouts

page 26-29

page 25

2019 CIRCULATION

• S P E C I A LT Y • LT C

Y • LT C

EPS ...thE right PrEScriPtion for PharmaciStS

TCGRx is a complete pharmacy solutions provider for all pharmacy markets, including retail. We pride ourselves in helping our pharmacy partners grow their business with scalable solutions that are efficient, costeffective, and help them to drive business, providing a faster ROI.

20Ways MISSION To educate pharmacy management on products and services that serve to improve patient care or improve a pharmacy’s financial bottom line, while distilling and presenting this relevant information via 20 product profiles.

Industry Expert Q&A, Design and Fixtures Market Leaders Buyer’s Guide, and more.

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Adherence Packaging Made Simple and Easy by TCGRx

START AN ADHERENCE PROGRAM WITH TCGRx

or Director Trahan, Seni g, NCPA With Gabe and Marketin Operations

rs, and new custome appreciative. rs happy and existing custome

page 23

Adherence Packaging Made Simple

Buyer’s Guide

Storage Systems Unlimited Montel Inc. H+H SYSTEM, Inc. AA Store Fixtures 3343 Aspen Grove Road, Suite 290 Satellite Beach, FL 32937 760 Beechnut Drive 44 Fair Street SE Franklin, TN 37065 (877) 935-0236 Pittsburgh, PA 15205 Grand Rapids, MI 49507 (888) 614-0004 www.montel.com (800) 477-2123 (800) 403-6124 www.storagesystemsul.com www.hhsystem.com www.aastorefixtures.com Quikserv Corp. Store Planning Services, Inc. 11441 Brittmoore Park Drive Handy Store Fixtures Akro-Mils Florida, USA Houston, TX 77041 337 Sherman Avenue 1293 S Main Street (855) 371-1026 (800) 388-8307 Newark NJ 07114 Akron, OH 44301 www.storeplanningonline.com www.quikserv.com (800) 631-4280 (800) 253-2467 www.handystorefixtures.com www.Akro-mils.com Surplus Equipment Company/ Ranco Industries, Inc. RXshelving 3421 Rusk Street Health Care Logistics AT Design Team 4216 W. Dr. Martin Luther King Drive Houston, TX 770033 P.O. Box 25 Am Rosenberg 8 St. Louis, MO 63113 (800) 228-5543 Circleville, OH 64401 Groß-Bieberau (800) 934-6798 www.rhinomats.com (800) 848-1633 Germany www.rxshelving.com www.gohcl.com +49 6162 5009832 R.C. Smith Company re between www.at-designteam.com/?lang=en be anywhe TCGRx 14200 Southcross Drive Herman Miller can While wall fixtures 15” N1671 Powers Lake Road Burnsville, MN 55306 855 Eastwide. Main Avenue AWI Fixtures and Interiors, Inc. to 18”. 30” of (800) thanP.O. Powers Lake, WI 53159 747-7648 Box 302 with a base depth 40 Lurgan Avenue ive tall, 84” to (262) 279-5307 www.rcsmith.com del? MI 49464 Shippensburg, PA 17257 72”Zeeland, most effect the a remo forDesigns www.tcgrx.com (616) 654-3000 you see as (717) 532-7700 Retail Inc. should I set5121 You ul! 110 www.hermanmiller.com www.awifixtures.com Q. What do goals The Pharmacy Design Group/PDG Maryland Way, Suite successf ? What and or Q.Hilco deling 3491 Mustafa Drive Brentwood,TN 37027in a bank Fixture Finders Case Systems cy look alive more fixtures type of remo adding savings not 2700 your SEpharma Cincinnati, OH 45241 (615) life 373-3973 44th Street James Savagedesigne Road d to make To4310 r to put their you think; it’s are burned what custome Stores sign . a not (844) 828-8362 www.retaildesignsinc.com Kentwood, MI 49512 Midland, MI 48642 It’s of repair; ’t expect g fixtures ndise. need wouldn , it’s removin www.thepharmacydesigngroup.com (616) 453-1300 and interior was in RGIS (989) to hold mercha ies d 496-9510 new flooring ceiling tiles begging exterior were designe www.hilcofixturefinders.com www.casesystems.com categor whose and soiled , The Perfect Mat 2000 E. Taylor Road put fixtures what ; to of r flooring the a limit ofSolutions custome a MI hold fixtures do have CCI Columbia, SC Auburn Hills, 48326 Innovative Fixture Group, Inc expect duct tape out, wouldn’t(800) fixtures, create pharmacies either. some (800) 888-2019 551-9130 1122 Milford Road. Then, you 900 Estes Drive Community look healthy rs with. Remove be replaced ul doesn’t custome to that the successf cy www.theperfectmat.com www.rgis.com Rockford, IL 61109 Longview, TX 75602 e they can be and(903)enhanc health in a pharma (815)395-8500 753-2488 their customers, old model of United Hospital Supply – Lab Design Sartoretto Verna SRL able to change the www.innovativefs.com space for your afford 4422 Rt. 130 N. Via Trionfale 13592 . few a Be the firstwww.ccigroup.com st fixtures nce. Burlington, NJ 08016 00135 – Roma (RM), Italy InterMetro Corporation you sugge customers, not shopping experie room for yourCOSHATT CanIndustries Q. (800) 486-8484 06-95581450 r.a. 651 N Washington Street 1870 Woodlands Industrial Drive make ideas? store design, deling we www.Lab-design.com www.sartorettoverna.com Wilkes-Barre, PA 18705 Birmingham, AL 35173 ld remo k. e! Shou (570) 825-2741 power-wash the sidewal (800) 553-2730 United Store Fixtures Shelving Design Systems (SDS) hate chang • Steam tiles. www.metro.com www.coshattcorx.com bly losing 4290 1st Avenue 19250 US-231 Q. Customers and possi soiled ceiling paint or Brooklyn, NY 11232 Pell City, AL 35125 KUNESA LLC Display Options, Inc./Rx Planning • Replace risk remodeling (718) 254-9700 (205) 390-8095 8726 Fairview Road, 2E . Solutions fixtures lightSuite around! Charlotte • Clean things www.united-storefixtures.com www.shelvingdesignsystems.com NC 28226 9517 Monroe Road, Suite A move bulbs. customers? g when you (305)•542-7187 NC 28270 rs appreciate Replace flickerin UNIWEB SlidePro Systems get a bit angry Charlotte,all custome . but (704) 525-5300 Customers do 222 South Promenade Avenue 55 Grand Boulevard, Suite: doors. B105 #224 color scheme s and the word www.kunesa.com rs hate change Update window replace • www.displayoptions.com custome the Corona, CA 92879 Miramar Beach, FL 32550 from Yes, some g of changes rs M. Fried Store Fixtures all paper signs (615) 668-4668. When speakinDossette nt note, if custome (800) 486-4932 110 Beard Street • Remove cleaned onally improvements. importa or a Brooklyn, NY 11231 . professi www.uniwebinc.com www.stewartsystemstech.com Horizon Court ng. An 2017 moved fixtures floors the improvi the been of all • Have caps Zion, IL 60099has change with a fixture top at (877) 505-2999 VIC Store Fixtures Smart Step Therapeutic Flooring a good look kick plates and 3290 West Big. Beaver Road, Suite 504 a store because(262) 909-4774 www.mfried.com 1440 rue Notre-Dame Ouest • Clean the is time to take chose to leave it building the then , to www.dossette.com sign Victoriaville, Qc, Canada G6P 7L7 Troy, MI 48084 Midwest Retail Services painted a welcome wall has been • Add Place (866) 624-5700 7670 Commerce Dwyer Products Corporation es to (819) 758-0626 team. style of fixtur www.vicstore.com/en-ca/home www.smartstepflooring.com Plain City, OH 43064 1345 Norwood Avenue the pharmacy’s the is the del tant (877) 215-6676 Itasca, ILfirst, 60143 remo WorkingBuildings Q. How impor ct? SmartFlow Pharmacy Workflow d I start ior? www.midwestretailservices.com (800) 822-0092 1330 Commercial Streetthe household 1230 Peachtree Street proje del Q. Where shoul with the exter of www.dwyerproducts.com remo head a thing the 300 Promenade Warsaw, MO 65355 Modular Pharmacy Solutions, LLC that egg. do some Gladson Design family(660) to visit those Atlanta, GA 30309 chicken or the 438-7331 337 East Malloryyet Avenue Group to know of a interior or we are going I have , no came first, the www.redesigningrxworkflow.com car kids; we look at (678) 990-8001 the g the exterior Memphis, TN 38109 asking what 1973 Ohio Street times in like At is touchin That www.Workingbuildings.com Lisle, IL 60532 without said “jump store again!” and time to(901) 310-2616 the interior(630) 435-2200 at the drugSpacesaver for remodeling. button” 1450 Janesville Avenue If you improve know. Save money will attractwww.modularpharmacy.com awesome fixtures an “easy as Fort and the rs will ever www.gladsondesigngroup.com you fixtures Atkinson, WI 53538 building like custome l they of the potentia fancy or custom (800)because 255-8170 ating the exterior interior will make your to your store the sterile look do both! Rejuven www.spacesaver.com Customers come stay away from Just improving the , and

Work with Manchac’s team of pharmacy integrators, and start reducing costs in your daily operations in just a few weeks by implementing a DOSIS system.

WAY

PHARMACY REDESIGN

2 Case Studies InMedRx

Eight Video Series Including Premier, FisherBroyles, Mission Critical Delivery Solutions, CVS Health, The Compliance Team, and More

page 20

6 Case Studies

page 20

and Apexus Two Case Studies: Supplylogix InMedRx Helps Correctional Institutions Reduce Pharmacy Spending With Innovative Release and Re-Entry Medication Programs

Case Study

Six Case Studies: TCGRx, Medicine Shoppe, QS/1, Manchac Technologies, Temptime, and MedCall

20 Unique Products & Services Discover 20 products and services that will help your pharmacy improve patient care or contain costs.

15 Preceptors Recognized

Recognized by Eight Colleges Including UNM, Harding, Binghamton, UCONN, and More page 36

17 Thought Leaders

Video Series Including AmerisourceBergen, TCGRx, PharmaLink, CPS, Temptime, and More page 20

Pharmacist Jobs

Pharmacy Job Opportunities page 70

20 Unique Products & Services Discover 20 products and services that will help your pharmacy improve patient care or increase profitability.

11 Preceptors Recognized

Recognized by Seven Colleges Including SIUe, Wingate, UCONN, Manchester University, and More page 36

8 Thought Leaders

Eight Video Series Including BestRx, PharmaLink, CVS Health, Temptime, Albertsons Companies, and More page 20

page 42

Community • Specialty • LTC & Health System • Infusion

Community • Specialty • LTC

Health System • Infusion

Community • Specialty • LTC

Visit 20Ways ONLINE at RXinsider.com/20Ways

WINTER 2019

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C

ECRM.MARKETGATE.COM/PHARMACY

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Contents WAY INDEPENDENT PHARMACY IS OUR BUSINESS

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RDC – Independent Wholesaler Servicing 10 Northeastern States

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Yuyama’s Quiet and Intelligent Litrea III Pouch/Compliance Packaging Automation

SAFETY MANAGEMENT FOR THE NEXT GENERATION

Since 1905, our company has operated as a cooperative and now services 1,400 Northeastern community retail pharmacies, long-term care pharmacies, and home health care stores.

LITREA III

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Fully automatic robotic vial dispensing with 180 automatic calibrating canister, biometric readers, and image capture of medication for enhanced safety.

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WAY OUR TE ST, Y OU R C U RE...

ENSURING A HEALTHY W OR L D ACC c o mb in e s ro b u s t re a g e n t s, anal ysi s and t e c h n ic a l s e r v ic e e x p e r t is e , t o p ro v i de you wi th di verse s o lu t io n s f o r e n d o t o x in a n d gl ucan testi ng.

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w w w. a c c i u s a . c o m

• 888.395.2221

The robustness and versatility of the quiet Litrea III will deliver you accuracy, speed, and technician relief in addition to saving you money and time. Your silent partner in success!

The Pyrosate® Kit by Associates of Cape Cod Delivers Rapid Endotoxin Testing Results for Compounding Pharmacies

Developed as an easy-to-use Limulus Amebocyte Lysate (LAL) gel-clot test that enables rapid testing and does not require special laboratory supplies.

WAY

Temptime – Temperature Monitoring Solutions for Medication Shipments, Storage, and Pharmacy Facilities

Increase your temperature intelligence Reduce the risk and cost of unpredictable temperature events in production, storage and shipment, and help protect patient outcomes.

End-to-end insights

Temperature Intelligence™

Complete Specialty Pharmacy Monitoring Solutions EDGE™ Wireless Monitoring Systems

Time-Temperature Indicators for vaccines, pharmaceuticals and medical devices

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Tap into the future of temperature monitoring at temptimecorp.com/edge

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CASE STUDY InMedRx Helps Correctional Institutions Reduce Pharmacy Spending With Innovative Release and Re-Entry Medication Programs Making healthcare transitions easier and more cost-effective. William P. Kissel, MS, CCHP/MP

Preceptor Recognitions

Providing the tools and knowledge to accurately monitor temperature sensitive medications, ensuring that they have not been exposed to temperature events that could impact their effectiveness in treating patients.

Senior Vice President of Jail Operations ~ Correct Care Solutions (CCS)

PRIMARY INTENDED OUTCOME Incarcerated adults have higher than average rates for many health-related issues including asthma, arthritis, diabetes, mental illness, high cholesterol, HIV, hepatitis C, and hypertension, according to a 2017 report by the Pew Charitable Trusts. Departments of Corrections are legally required to provide medical treatment to people in their custody, including necessary pharmaceuticals. When individuals are released from incarceration, or when they participate in re-entry programs, the National Commission on Correctional Healthcare requires that patients’ health needs be met during their transition back into the community. The InMedRx prescription voucher system provides re-entry participants and newly released individuals with timely and convenient access to the medications they require to manage their health conditions. InMedRx offers a network of more than 70,000 pharmacies with hours and locations that can serve patients anywhere in the nation at any hour of the day.

THE CHALLENGE The transition from jail or prison back into the community can be complicated. For individuals participating in re-entry programs, housing and employment are typically arranged, but the overarching goal of the program is to simulate life back in a community while providing monitoring and support. Compassionate and cost-effective post-release discharge planning for people ending incarceration is an industry-wide challenge, according to William P. Kissel, MS, CCHP/MP, Senior Vice President of Correct Care Solutions (CCS) Jail Operations, headquartered in Nashville. CCS provides medical and behavioral health services for thousands of patients in hospitals as well as local, state, and federal correctional facilities.

www.inmedrx.com

Case Study: InMedRx Helps Correctional Institutions Reduce Pharmacy Spending With Innovative Release and Re-Entry Medication Programs Making healthcare transitions easier and more cost-effective.

For All Your Institutional Pharmacy Needs

page 36-37

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WINTER 2019

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C

PHARMACY MONITORING

Rees Scientific

Compounding Pharmacy

Chain Pharmacy

Monitor multiple locations right from your phone

Meet all the latest regulations from USP <800> and FDA

Rees Scientific

Monitoring

Protect Critical Assets

P. 800.327.3141 www.reesscientific.com

Compliance

SOLUTIONS AHEAD

Community Pharmacy

Hospital Pharmacy

Cost effective VFC refrigerator monitoring

Notification

Remain compliant with Joint Commission and other regulatory requirements

Graph of Events

P. 609.671.4990 www.lpawireless.com

Validation

Contents WAY

TSYS® is Focused on Transformative Innovations in Payments

Picture your future with us.

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MERCHANT SERVICES

•

SMALL BUSINESS SOLUTIONS

•

CARD ISSUING

•

PREPAID CARDS

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PrimeRx™ Pharmacy Management Software Designed for Performance

With the ability to accept all payment types including FSA, capture digital signatures, and support customizable agreements on the same customer facing screen used for payments, TSYS can give pharmacies a better payment experience.

Micro Merchant Systems’ Prime branded pharmacy solutions are designed for efficient prescription management and reduced dispensing errors with integrated patient and insurance management tools.

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WAY

Who is a LTC pharmacy’s best friend? Where can LTC pharmacies turn to find the committed friend that helps them help their clients, manage costs, provide scheduled and emergency backup coverage and seamlessly serve clients?

business with our nationwide retail network of over 70,000 local pharmacies and a commitment to delivering exceptional customer service, ensuring that vital medications get to patients when needed.

Still looking for that friend? Well look no further than MedCall.

With MedCall, you can focus on your family, your business, and your community knowing that under your direction, we are serving your clients just as you would.

MedCall is a leading national provider of LTC backup pharmacy services. We support your growing

Here’s how we do it: Saving You Money

MedCall’s pharmacy network helps manage your costs, supported by data-driven analysis of your backup services usage.

Arranging Your Deliveries

MedCall’s national delivery network can coordinate your backup pharmacy deliveries in most US cities and towns.

Organizing Your Coverage

MedCall is a trusted solution for your LTC pharmacy when you need expert backup support.

Solving Your IV Needs MedCall can arrange for STAT IV orders to be filled through a provider that’s close to your facility.

Your LTC pharmacy partner is MedCall!

Call 866.607.6980 to find out how you can balance the needs of your business and the needs of your clients with LTC pharmacy support from MedCall.

www.medcallrx.com | @medcallrx | 866.607.6980

Reliable and CostEffective Pharmacy Services Powered by the Care Services Family of Companies

Trade Show & Meeting Calendar

Through its subsidiaries, MedCallRx, InMedRx, GeriScriptRx, and Complete Delivery Solution, Care Services delivers the most comprehensive suite of backup, release, and re-entry pharmacy services.

page 49

WAY What Can Pharma Logistics Do for You? Find out how Pharma Logistics can improve your business Your patients depend on you for prescription drugs but administering care is both exacting and timeconsuming. Pharma Logistics gets you credits for expired drugs and keeps you compliant with all federal and state regulations. Let us provide ROI while you concentrate on providing good healthcare. For thousands of pharmacies across the country, Pharma Logistics delivers a range of services, including:

Rapid Credit

Receive reimbursements in as little as 30 days from the date the items are received.

Onsite Service

Trained and licensed representatives come onsite to check paperwork, ensure proper packaging, and prepare shipments for carrier pickup.

Box & Ship Service

Manually pack and ship your own returns with prepaid labels and boxes.

clean

collect

comply

Pharma Logistics brings efficiency and 24/7 visibility to the returns process so you can focus on patient care and the community. Call 888-729-7427 or visit www.pharmalogistics.com.

Pharma Logistics Delivers Fast Pharmaceutical Returns, Credits, and ROI

Pharma Logistics is your reliable partner in pharmaceutical reverse distribution.

page 54-59

WAY WE MAKE IT EASY

SAVE TIME & MONEY

EXCLUSIVE PRICING

TOTAL FLEXIBILITY

The Girish GPO YOUR NEW SOURCE FOR GENERIC OTC AND PHARMA PRODUCTS COMING IN EARLY 2019 With your interest in mind, we plan on bringing you the best prices and maximum benefits. We also use various techniques to help keep our prices competitive for you.

For More Information Visit GirishGPO.com

page 51

Join Our New National GPO – The Girish GPO – Coming to You in Early 2019

Our mission is to create the opportunity (without interfering with your primary supplier relationship) for our member pharmacies to buy quality generic pharmaceuticals and OTC products at a competitive price.

page 61

WINTER 2019

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 11

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WAY PHARMACY REDESIGN

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Improve Patient Health with Built-In Adherence Tools

Empowering community pharmacies to improve the health and well-being of their patients and communities.

“Expanding our prescription synchronization program and utilizing QS/1’s built-in tools led to a 22% increase in monthly volume and the acquisition of a second location.” Jason Turner, PharmD, owner of Moundsville Pharmacy & QS/1 customer since 2003

When Jason Turner decided to increase medication adherence at Moundsville Pharmacy, he turned to QS/1® for guidance. By leveraging the power of the NRx® Pharmacy Management System, he increased efficiency and expanded his synchronization program to over 1,000 patients. In addition, he reduced his operating costs and improved his pharmacy’s workflow. That’s the power of a QS/1 partnership.

we design, we furnish, we communicate

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We design and furnish new pharmacies from A to Z and renovate existing ones with only one goal in mind – grow your business and make your community happier and healthier.

page 69

Letco Provides a Comprehensive Portfolio With Unwavering Quality to Compounding Pharmacies

NEW! Easy & accurate dosing with every CLICK

Sartoretto Verna™ Means Innovative Fixtures and Design for Professional Community Pharmacies Since 1965

WAY questions? 877.766.0321 Call al underwood

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PUBLISHER RXinsider LTD RXinsider CEO: Gregory Cianfarani RPh

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SALES AND BUSINESS DEVELOPMENT Chris Kolkhorst, Vice President chris.kolkhorst@rxinsider.com Shaun Russell shaun.russell@rxinsider.com Mike Rahme mike.rahme@rxinsider.com Email sales@rxinsider.com Phone 800.972.2083 Fax 646.329.9766 Website www.RXinsider.com

NOTICE OF POLICY 20Ways is published quarterly by RXinsider LTD, 1300 Division Road, Suite 103, West Warwick, RI 02893. Postmaster: Send address changes to 20Ways/ RXinsider, 1300 Division Road, Suite 103, West Warwick, RI 02893. Notification of address change must be made six weeks in advance, including old and new address with zip code. Editorial - views expressed in articles or profiles in the 20Ways are those of the author(s) and do not necessarily reflect the policies and opinions of RXinsider, our editorial board(s), our advisory board(s), or staff. Advertising - products, services and educational institutions advertised in 20Ways do not imply endorsement by RXinsider.

20Ways is an official publication of RXinsider

GENERAL SUBSCRIPTION INQUIRIES RXinsider LTD c/o 20Ways 1300 Division Road, Suite 103 West Warwick, RI 02893 20Ways Online: www.RXinsider.com/20Ways General Information: 20Ways@RXinsider.com Circulation: See page 3

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R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 13

Better patient medication management starts with better coordination between a patient’s pharmacy and prescribing professionals.

Patient-Centered Pharmacy Home accreditation. ™

YEARS

1994-2019

*The Compliance Team’s Exemplary Provider® accreditation is nationally recognized and “deemed” by Medicare to accredit Part A-Rural Health Clinics and Part B-DMEPOS providers.

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Patient-Centered Pharmacy Home™ – Accreditation for Advanced Rx Services by The Compliance Team The Compliance Team’s accreditation track for advanced pharmacy practices acts as an everyday operations-based template to promote continuous medication management improvement of chronically ill Rx patients.

Founder & CEO:

Sandra C. Canally, RN Founded: 1994 Employees: 35 Toll-Free Phone: (888) 291-5353 Phone: (215) 654-9110 Fax: (215) 654-9068 Address: P.O. Box 160 905 Sheble Lane, Suite 102 Spring House, PA 19477 Website: www.TheComplianceTeam.org

Company Background

Inspired by the teachings of Florence Nightingale, and modernday quality icons W. Edwards Deming and Masaaki Imai, Sandra Canally, founder and CEO, of The Compliance Team™, has developed healthcare’s first suite of simplified operations-based accreditation programs which are grounded on two core beliefs: 1.) Every patient deserves exemplary care. 2.) It should not be difficult or costly for providers to achieve healthcare delivery excellence.

Accreditation Process Overview

The Compliance Team’s Exemplary Provider® program is the only Medicare-authorized accreditation that was purposely designed to streamline daily pharmacy operations so that they become integral parts of a measurable quality improvement process. Participants need not change their business models. First-time applicants enroll for threeyears. It takes on average four-hours/week over a four-month period to implement the program. As an added value, included are expert-led intro webinars; a subscription to Patient Quality Measurement™, our national patient satisfaction reporting and benchmarking database; hundreds of document templates; regular update notices; excellent customer service and much more. The net effect is a dramatically simplified and costeffective accreditation process that leads pharmacies to verifiable and validated measures that justly deserve Exemplary Provider® recognition.

Department of Health & Human Services Authority

The Compliance Team through its Exemplary Provider®-branded programs is authorized by the Secretary of the Department of Health and Human Services to accredit Medicare Part A – Rural Health Clinic and Patient Centered Medical Home providers; and Medicare Part B – Durable medical equipment, prosthetics, orthotics, and supplies (DMEPOS) provider services.

Patient-Centered Pharmacy Home™

Better patient medication management starts with better coordination between a patient’s pharmacy and prescribing professionals. Program Goals: 1.) Reduce emergency department visits and hospital re-admissions of problematic patients. 2.) Lessen prescribing clinician workloads. 3.) Increase your pharmacy’s prescription business via the development of agreements with prescribers. In short, our advanced practice accreditation track provides the framework by which your community pharmacy can better engage with chronic care patients and their prescribers. It will serve as public notice to patients and payers alike that you are performing at the top of your license.

Telepharmacy Accreditation

The Compliance Team’s latest accreditation process acts as an operationsbased blueprint for setting-up remote prescription dispensing locations using advanced telecommunication technologies and innovative models of care.

Testimonial

“ T hese high standards (The Compliance Team’s) reflect and validate our commitment to continuously strive to improve patient health outcomes in every community that we serve. We are extremely proud of our pharmacists who provide unparalleled care every day, and are very grateful to The Compliance Team, whose innovative and industry leading accreditation strategies have helped us achieve this incredibly important milestone in the growth of our professional pharmacy services.” — David Adsit, RPh, Director of Pharmacy Operations, Kinney Drugs, Gouverneur, NY

Pharmacy Services Accreditation Programs

Community Pharmacy – all Rx services including: Medicare-authorized DMEPOS, Patient-Centered Pharmacy Home™ (advanced Rx), telepharmacy, sterile and non-sterile compounding, long-term care, specialty drugs, infusion, and retail clinic.

Additional Health Sector Accreditation Programs

Medicare Part A – Rural Health Clinic (RHC), MACRA-approved for Patient-Centered Medical Home (PCMH), immediate care clinic, sleep care management, Medicare Part B – DMEPOS, ocularist/ anaplastologist, and private duty.

GPO Affiliations

MHA-Managed Health Care Associates; TOPCO; Alliant Rx; Western States Pharmacy Coalition; PVA-Pharmacy Value Alliance. © 2018 The Compliance Team, Inc. ALL RIGHTS RESERVED | A WBENC-Certified Women’s Business Enterprise | Women of Small Business-WOSB Certified

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R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 15

Your Pharmacy Management System Should Facilitate Your Success More Partners Than Any Other Pharmacy Software Vendor Visible, Actionable, and ProďŹ table Clinical Opportunities

Integrated Point-of-Sale

Serving Nearly Half of All Community Pharmacies

Discover the possibilities with Computer-Rx and Rx30 Computer-Rx

800.647.5288, ext. 4 sales@computer-rx.net computer-rx.com

Call today for a custom demonstration.

ÂŠ 2018 Transaction Data Systems, Inc. | transactiondatasystems.com

Rx30

800.289.7930 sales@rx30.com rx30.com

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Transaction Data Systems (Rx30/Computer-Rx) Pharmacy Software Solutions Providing innovative, robust, and easy-to-use pharmacy management, point-of-sale, and multi-site management solutions to community pharmacies across the United States.

President & CEO: Jude Dieterman Founded: 1977 Employees: 500 Toll-Free Phone:

(800) 289-7930 Address: 788 Montgomery Avenue Ocoee, FL 34761 Website: www.rx30.com | www.computer-rx.com

Company Background

For the past 41 years, TDS has been dedicated solely to the success of community pharmacy. Today, over half of all community pharmacies utilize our software for their prescription filling/management needs. With systems in all 50 states, ranging from Alaska to Hawaii and down to the Virgin Islands, TDS (Rx30/Computer-Rx) is the unquestioned leader in pharmacy management software. There’s never been a better time to join the TDS (Rx30/Computer-Rx) family!

Product Overview

Computer-Rx is our Windows-based platform offering an easy-to-use interface and robust tools for pharmacy management, pharmacy point-of-sale, and centralized pharmacy management. The ComputerRx platform is a one-size-fits-all solution, easily scalable to fit the demands of any independent pharmacy. Computer-Rx solutions offer dynamic reporting tools and easy claim reconciliation. Inventory management is made easy with EDI ordering and receiving through seamless integrations with all major and dozens of regional wholesalers. Using Computer-Rx, patient care is taken to the next level with innovative clinical solutions available only to TDS pharmacies. Rx30 is our Linux-based software solution, providing a robust, easyto-learn management platform, point-of-sale software, and central management solution. Rx30 solutions offer multiple applications available to pharmacies and their patients to make managing patient medication regimens easy and interactive. The Rx30 platform offers fully automated e-scripts, revenue opportunities through innovative clinical solutions, and 80+ integration partners. Whether your focus is an independent retail pharmacy, small retail chain pharmacy, nursing home, nursing home consulting, compounding, or IV processing, we have all the tools to make your job easier!

Enhanced Medication Services is an exclusive part of the TDS family and services all Computer-Rx and Rx30 users’ clinical needs. Our team of trained clinicians provides high-quality, clinical intervention outreach services to patients and providers in collaboration with pharmacies and health plans. We work with patients to ensure they take their medications and resolve medication-related problems. We engage providers in facilitating needed prescription updates and changes. Our interventions provide “quality lift” for our partner pharmacies and health plans to achieve high-level performance on quality measures and improve health outcomes.

Testimonials

“ T he best recommendation that I could ever give Rx30 is that I have opened three new pharmacies since first coming on board with Rx30 and have chosen to stay with Rx30 each time. Rx30 sales, service, and commitment to keep moving their operations and programs forward makes it the best value that I can find in the pharmacy software arena.”

— Steven P., Independent Pharmacist and Rx30 User

“ I have used 20 plus software systems: chain, hospital, community, and independent retail settings. By far Computer-Rx has been the absolute best. Its been the most user friendly, its helped us monetize the business, the support staff has been amazing, and the company, as a whole, were in line as far as our beliefs of what this should look like.”

— Leo F., Clinical Pharmacist and Computer-Rx User

Key Customers

Independent pharmacies across the U.S. • Retail • Specialty • Regional Chain • Compounding • Hospital-Owned

Ordering Information

For more information on TDS solutions and how they can help your independent pharmacy thrive, please visit our websites at www.rx30.com and www.computer-rx.com, or call (800) 289-7930 for Rx30 or (800) 647-5288 for Computer-Rx to learn more.

Features & Options

Total Pharmacy Solution includes robust pharmacy management software, integrated point-of-sale, centralized pharmacy management for multiple locations, mobile tools, patient applications, integrated communication tools, integrated clinical opportunities portal, and more.

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Celebrating our 20th Anniversary!

We started as a small business 20 years ago with one desire â&#x20AC;&#x201C; to help pharmacies become the most profitable and customer-centric in the industry. As a matter of fact, that became our mission statement. Now, 20 years later, with over 1,000 customers, and the highest level of pharmacy POS expertise nationwide, we look forward to the next 20 years and beyond! Thank you to all of you for making this happen! Learn about RMS and how you can become more profitable and customer-centric. www.rm-solutions.com.

1.877.767.1060 | sales@rm-solutions.com | Follow us on Facebook, LinkedIn and Twitter

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Join RMS, the Leader in Innovative POS Technology, as We Start the Next 20 Years of Our Journey Thank you to all of our 1,000+ customers for allowing us to be a part of your success! CEO:

Brad Jones Founded: 1998 Stock Symbol: Privately Held Toll-Free Phone: (877) 767-1060 Phone: (360) 438-8276 Fax: (360) 438-8284 Address: 4535 Lacey Boulevard SE Lacey, WA 98503 Website: www.rm-solutions.com

Company Background Retail Management Solutions is the industry leader in point-of-sale technology for retail and outpatient pharmacy. Specializing exclusively in pharmacy, RMS’ solutions have become the industry standard, now interfacing to over 30 different pharmacy management systems. We have installed more POS systems in independent and institutional pharmacies than any other company. Our POS solutions are completely scalable, ranging from small form-factor computers and all-in-one touch screen systems to EvolutionPOSv2™, the 2nd generation mobile, handheld unit designed for pharmacy use. RMS offers a full suite of retail applications and provides seamless store management, customer management, inventory control management, delivery management, and back office management. Security and compliance are paramount, and our pharmacy proven solutions systems have built-in safeguards. Redundant storage, encrypted communications, and certified payment mechanisms ensure protection and confidence. You can count on us for prompt service in all 50 states, 24 hours a day, seven days a week. We are a privately held company, with employees throughout the country – pharmacy technology professionals with hundreds of years of combined experience.

Product Overview n Star-Lite POS Designed with clinic and apothecary pharmacies in mind, Star-Lite is the perfect fit if your focus is prescription tracking and workflow completion. Scan prescriptions and OTC’s, and interface with most pharmacy management systems. Process credit/debit/FSA/EMV cards, as well as online check verification and electronic check

depositing. Capture signatures for controlled substances, HIPAA, safety caps, third-party, and more. Additional features include: fingerprint log-in, daily bank deposit, end-of-day reporting, gift card creation, merchandise refund cards, nutrient depletion warnings, and promotional event management. n Star-Plus POS The most robust pharmacy POS system in the industry. Star-Plus builds on Star-Lite, adding inventory control, wholesaler interfaces for price updates, purchase orders, and advanced reporting. On the marketing side, label and sign making is included, along with a robust customer loyalty program which includes: point rewards, status level awards (bronze, silver, gold), and coupon printing on the receipt. n Star-Link Enterprise Solution For the multi-store and chain environment, Star-Link unifies information management across multiple sites. You specify the degree to which products, pricing, and orders are managed, whether centralized or localized at the store level. The system eliminates repetition at each site while allowing for local changes when necessary. Centralized A/R management, shared product files, and secure web-based multi-store reports are accessible from anywhere you have internet access.

Is Your POS Helping You ... • Retain and grow your customer base? • Make informed business decisions? • Plan strategically for the future? • Improve your store and team’s efficiency? Key Customers Client Base: More than 1,000 pharmacies rely on RMS systems. Additional Information Check out our blog at www.rm-solutions.com/blog for intriguing content and tips on independent retail pharmacy technology, store management, and merchandising. WINTER 2019

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T H O U G H T L E A D E R Video Series

THOUGHT LEADER VIDEO SERIES

Rees Scientific: Continuous Temperature Monitoring

Make it Personal by Discovering a Career With Rite Aid

Join Michael Mothersbaugh, Vice President, Jose Martinez, National Service Manager, Michael Hanssens, Director of Business Development & Marketing, and Sameer Vyas, Engineering Manager, as they discuss Rees Scientific: Continuous Temperature Monitoring in a 12-part video series.

Join Ryann Abrams, PharmD, Regional Pharmacy Recruiter, Steve Mataraza, Director, College Relations, Professional & Field Recruitment, and Heidi Peterson, PharmD, MBA, Director, College Relations & Professional Recruitment, as they discuss Making it Personal by Discovering a Career with Rite Aid in a 12-part video series.

Rees Scientific www.reesscientific.com

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THOUGHT LEADER VIDEO SERIES

Your Comprehensive 340B Partner

TCGRx: Your Complete Pharmacy Solution

www.Verity340B.com

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WINTER 2019

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Join George Puckett, CEO, Scott LaChute, VP, Operations, Mark Cassidy, CTO, and Todd Behrman, VP, Product Management Marketing, as they discuss Verity Solutions: Your Comprehensive 340B Partner in a 12-part video series.

www.riteaid.com

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C

Matt Noffsinger, Senior Vice President, for TCGRx, discusses TCGRx: Your complete pharmacy solution in a 12-part video series.

www.tcgrx.com

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THOUGHT LEADER VIDEO SERIES

FisherBroyles, LLP Attorneys: Health And Pharmacy Group

R.J. Hedges & Associates

Brian E. Dickerson, JD, Partner, and Anthony J. Calamunci, JD, CFE, Partner, for FisherBroyles, discuss FisherBroyles, LLP Attorneys: Health and Pharmacy Group in a 12-part video series.

Becky Templeton, Director of Business Development, Tammy Hamilton, Compliance Strategist, and Jenny Schell, Senior Compliance Strategist, discuss Independent Pharmacy Compliance Solutions in a 12-part video series.

www.fisherbroyles.com

www.RJHedges.com

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THOUGHT LEADER VIDEO SERIES

What Makes The Compliance Team Different

Sandy Canally, RN, Founder and CEO, Charlie Lager, RPh, MBA, Senior Pharmacy Advisor, and Steve Simmerman, Executive Vice President, for The Compliance Team, discuss what makes The Compliance Team different in a 12-part video series.

T H O U G H T L E A D E R Video Series

THOUGHT LEADER VIDEO SERIES

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THOUGHT LEADER VIDEO SERIES

Advancing the Business of Pharmacy Join Jim Jorgenson, MS, RPh, FASHP, CEO, Greg Burger, MS, RPh, FASHP, Senior VP, Hospital & Health System Services, Fred Massoomi, RPh, PharmD, FASHP, Senior Director, Maureen Burger, MSN, RN, CPHQ, FACHE, Chief Nursing Officer, David Kvancz, MS, RPh, FASHP, Senior VP, Strategic Client Relations, and Ron Small, MBA ScD (Hon), RPh, FASHP, FAPHA, Regional Pharmacy Recruiter, as they discuss Advancing the Business of Pharmacy in a 12-part video series.

www.thecomplianceteam.org

www.visanteinc.com

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2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Improve Your Productivity, Efficiency, and Bottom Line Using DOSIS by Manchac Technologies Work with Manchac’s team of pharmacy integrators, and start reducing costs in your daily operations in just a few weeks by implementing a DOSIS system customized to solve your unique challenges. President:

Monroe Milton Jade Sillavan Founded: 2006 Employees: >50 Toll-Free Phone: (877) MANCHAC | (877) 626-2422 Phone: (318) 442-3686 Fax: (318) 445-1268 Address: 1115 Second Street, Alexandria, LA 71301 Website: www.dosis.com VP of Sales:

Company Background

Based in Louisiana, Manchac Technologies developed the DOSIS suite of products to improve pharmacy efficiency and accuracy. Manchac is a local word meaning “better way,” and we have built our company around the mission of providing better solutions and even better service to pharmacies. We are proud of the difference we have made over the past decade in the hundreds of pharmacies with which we have partnered. We are excited to continue to help pharmacies reduce their costs of production while providing higher quality services to their patients. Since our first robot sold in 2009, our DOSIS L60 robots have become the “go-to solution” for pharmacies wanting to improve singlemedication blister card operations. In the last few years, Manchac has broadened our offerings to include the DOSIS U60 unit-dose robot as well as printing and pre-pack productivity software to extend efficiencies beyond the automated filling and labeling completed within the robots. In 2017, we introduced the revolutionary DOSIS 360 solution for filling and checking multi-dose cards. In the years to come, Manchac will continue to enhance the performance of our proven products while delivering new, innovative pharmacy productivity solutions.

Product Overview

The DOSIS products each focus on three main objectives: one, reducing the opportunities for pharmacy errors by minimizing the human intervention required; two, reducing disorder in the pharmacy by providing automated, predictable, and repeatable processes; and three, lowering operating costs by reducing labor and eliminating non-valueadded activities for the pharmacy staff. All of the DOSIS products are driven by our powerful, highlyconfigurable software interface. Filling and printing activities can be routed, prioritized, and configured based on any data received from the pharmacy management software. For example, fill patterns (calendar, split-cards, etc.) and label templates can be adapted for different customer facilities or prescription types. DOSIS systems integrate seamlessly to help pharmacies complete daily and cycle prescriptions as well as prepack, first dose, and e-kit stock.

Product Descriptions

n DOSIS L60: The LTC industry standard for automated filling, sealing,

and patient-labeling of single-medication blister card prescriptions, each DOSIS L60 robot has a monthly production capacity exceeding 15,000 blister cards. Using one-of-a-kind dispensing technology to eliminate the need for canister exchanges or on-site canister hardware calibration, DOSIS robots allow generic manufacturers to be changed without changing canisters.

n DOSIS C60: Adapted from the L60 design, the DOSIS C60 offers

identical functionality but is physically adapted for 3"x 9" cards commonly used for narcotics or to fit in med carts configured for strip-packaging. Each DOSIS C60 card holds up to 16 doses.

n DOSIS U60: Based on the L60 platform, DOSIS U60 adds the

functionality of full unit-dose labeling within the robot. Each blister of each card can be printed with your requirements of NDC bar code, drug name and strength, lot number, expiration date, etc.

n DOSIS 360: For retail and LTC pharmacies, DOSIS 360 provides an

automated, controlled system for filling multi-med blister cards at a very low cost of entry compared to any robot on the market. Various multimed card formats are supported, and a single technician working with DOSIS 360 can correctly fill, seal, and label multi-med cards for over 250 patients per month. Whether your pharmacy serves twenty-five or a thousand patients in multi-med cards, the DOSIS 360 system will grow with your business. DOSIS 360 is a complete solution that empowers the filling, sealing, labeling, and checking of multi-med cards while fitting into existing countertop work spaces.

n DOSIS mPAQ Printing: There are two primary aspects to DOSIS

mPAQ Printing: directional (or work zone) printing and med-pass printing. Directional printing can route labels throughout the pharmacy based on prescription data, medication location, etc. Med-pass (or time-pass) printing automatically highlights color-coded labels to match med-pass data and times for patients and their facilities.

n DOSIS Pre-Pack Manager: For pharmacies using pre-packs, DOSIS

Pre-Pack Manager significantly minimizes the inventory and reduces the labor required throughout the pre-pack process. Pre-Pack Manager automatically drives consumption and restocking of pre-pack cards via the DOSIS robots.

Ordering Information

For more information, call Manchac Technologies at (877) 626-2422 or email sales@manchac.com.

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Adherence Packaging Made Simple START AN ADHERENCE PROGRAM WITH TCGRx TCGRx brings its advanced, patented technology to help you promote adherence with your patients. ATP and SmartCardRx solutions are to make adherence packaging simple and is also designed to help you achieve 5-star ratings and: ÂŽ

Improve efficiency and accuracy Enhance patient safety Increase productivity and minimize staff labor Promote versatility

www.TCGRx.com

info@TCGRx.com

262.279.5307

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Adherence Packaging Made Simple and Easy by TCGRx TCGRx is a complete pharmacy solutions provider for all pharmacy markets, including retail. We pride ourselves in helping our pharmacy partners grow their business with scalable solutions that are efficient, cost-effective, and help them to drive business, providing a faster ROI than ever before.

President:

Duane Chudy Founded: 2006 Employees: 120+ Phone: (262) 279-5307 Address: N1671 Powers Lake Road Powers Lake, WI 53159 Website: www.TCGRx.com Email: info@TCGRx.com

Company Background TCGRx is an industry leader in automation and design services for retail, hospital, long-term care, and specialty pharmacy markets. Backed by decades of experience, TCGRx utilizes the latest in technology to offer the most reliable pharmacy automation solutions on the market. Our staff designs and integrates automation and workflow solutions into every aspect of pharmacy dispensing. Product Overview n SmartCardRx™ TCGRx is excited to offer the first multi-med blister adherence system to utilize light-guided and barcode-driven technology to make blister card filling more efficient. SmartCardRx™ enables the pharmacist to fill up to four cards per patient, or four patients per tray, using a unique barcode system and patented fill-to-light technology for improved productivity, accuracy, and safety. SmartCardRx works with a wide range of multi-med card formats to simplify medication management for patients with multiple prescriptions. Multi-med cards help patients improve adherence, leading to improved health outcomes. The patient card is printed with patient information and a full medication index. In addition, the patient blister card can be custom printed with pharmacy branding.

Blister Filling & Adherence Blister Cards have been available to patients for over 40 years. TCGRx has added a wide array of blister cards in unit dose, 7-day, 28-day, 30-day, 31-day, and even control cards. Medication cards are economical and convenient for packaging medications to meet adherence program needs. The TCGRx difference is customization. We provide our customers the tools to customize patient labels to match pharmacy branding initiatives, while keeping costs low. By using print-on-demand products, if any information changes, you are able to respond, change, and print without having a large quantity of unused product on hand. Pouch Packaging Adherence AdherePac™ pouches, produced by the ATP® 2 are ideal for promoting at-home adherence, aged independent living, patients with complex medication regimens, or patients that are on five plus medications per day. AdherePacs can be customized with logos, icons, dosage, strength, and much more. A full medication report can be produced by the ATP 2 to accommodate the patient roll with a complete overview of a patient’s medications for caregivers or physicians. With refills every 28-, 30-, or 31days, this helps to ensure that patients are more likely to adhere to their medications as prescribed, refilling their scripts on-time, every time. Testimonial “ Utilizing the SmartCardRx system and its light-guided technology for filling our multi-med blister cards gives me more confidence each blister tray has been filled correctly, therefore lessening the time I spend through the pharmacist verification process.”

— Brant Gahr, RPh, Masonic Homes Pharmacy Masonic Villages of Elizabethtown

Markets Served • Independent Retail • Retail Chain • Long-Term Care • Hospital

• Central Fill • Specialty • Nutraceuticals

Ordering Information

To learn more about how TCGRx pharmacy automation can improve your patients’ medication outcomes, please contact us at (262) 279-5307 or info@TCGRx.com. WINTER 2019

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PHARMACY REDESIGN Q&A

& Q A

With Gabe Trahan, Senior Director of Store Operations and Marketing, NCPA

Q. What do you see as the most effective type of remodeling?

It’s not what you think; it’s not adding more fixtures or new flooring, it’s removing fixtures. Stores are designed to hold fixtures; fixtures were designed to hold merchandise. Community pharmacies do have a limit of what categories they can be successful with. Remove some fixtures, create space for your customers, and enhance the customers shopping experience. Be the first to change the old model of store design, make room for your customers, not fixtures.

Q. Customers hate change! Should we risk remodeling and possibly losing customers?

Customers do get a bit angry when you move things around! Yes, some customers hate change but all customers appreciate improvements. When speaking of changes replace the word change with improving. An important note, if customers choose to leave a store because a fixture has been moved or a wall has been painted, then it is time to take a good look at the pharmacy’s team.

Q. Where should I start first, remodel the interior or do something with the exterior?

That is like asking what came first, the chicken or the egg. If you improve the interior without touching the exterior, no potential customers will ever know. Save money and time to do both! Rejuvenating the exterior of the building will attract new customers, and improving the interior will make your existing customers happy and appreciative.

Q. What size fixtures do you recommend for the walls and gondolas?

The better question would be – What is a good width for my aisles? Stores built for fixtures typically have aisles 4 ft. down to 3 ft. wide, aisles need to be 5 ft. wide. My size recommendation for gondolas should be between 54" to 60" 26

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tall and no more than 30" wide. While wall fixtures can be anywhere between 72" to 84" tall, with a base depth of 15" to 18".

Q. What goals should I set for a remodel?

To make your pharmacy look alive and successful! You wouldn’t expect a customer to put their life savings in a bank whose exterior and interior was in need of repair; sign burned out, duct tape of the flooring, and soiled ceiling tiles begging to be replaced. Then, you wouldn’t expect a customer to put their health in a pharmacy that doesn’t look healthy either.

Q. Can you suggest a few affordable remodeling ideas?

• Steam power-wash the sidewalk. • Replace or paint soiled ceiling tiles. • Clean light fixtures. • Replace flickering bulbs. • Update color scheme. • Remove all paper signs from the windows and doors. • Have the floors professionally cleaned. • Clean the kick plates and top caps of all the fixtures. • Add a welcome sign to the building.

Q. How important is the style of fixtures to a remodel project?

I have yet to know of a family that the head of the household said “jump in the car kids; we are going to visit those awesome fixtures at the drug store again!” At times we look at fancy or custom fixtures as an “easy button” for remodeling. Customers come to your store because they like you and the customer service you offer. Just stay away from the sterile look of having a combination of white walls, white ceilings, and white shelving. Replace any rusted, scratched and/or dented shelves, stick to a cleaning schedule, keep the product looking straight and clean and you will be just fine, no need for fancy fixtures. Use the extra money for a better sign by the road.

Entrance from door to the first fixture should be at least 7 ft. - 8 ft. Between the RX counter and nearest fixture, at least 6 ft. However, if you are filling more than 250 perscriptions a day, then I suggest going to 7 ft. - 8 ft.

Q. Is there anything creative I can do with my walls other than painting them?

Q. Any suggestion on how to make the pharmacy standout from the rest of the store?

The least expensive way to highlight your pharmacy is by painting it a complementary color with related hues. Tie together the pharmacy and front-end by using the same color for the trim. My favorite way to bring attention to a pharmacy area is to have a slightly curved valance added to the ceiling face of the pharmacy with the words “Welcome to Our Pharmacy” painted on the front, this gives it a nice added touch.

Adding photos of people of different ethnic and age groups with a pleasant smile is always a nice touch. Examples of photos could include: a parent holding a baby, a family photo of a customer that includes three generations, or a photo of a proud grandparent with their grandchild. Let your customers know that you are a pharmacy that welcomes all age groups. Or follow in Brittany Sanders footsteps, store owner and pharmacist of The Pharmacy at Wellington, and add wonderful photos to the store walls of yourself and staff interacting with customers. Note: I am not recommending you put your family photos on the wall, I am recommending customer and/or customers with staff photos. If photos are not in your plans, adding 6" wide wood strip separating the area between the top of your fixture and the ceiling is another creative idea.

BIOGRAPHY

PHARMACY REDESIGN Q&A

Q. How much space should I leave open from the entrance door to the first fixture? And how much space between RX counter to the nearest fixture?

Gabe Trahan, Senior Director of Store Operations and Marketing, NCPA

In his role as NCPA’s Senior Director of Store Operations and Marketing, Gabe Trahan has worked with hundreds of community pharmacies of all sizes to help them improve their images and ultimately boost front-end profits. From conducting in-store and virtual consultations to presenting at educational workshops and writing extensively on front-end retailing, Gabe has established himself as one of the leading experts in effective and innovative front-end design and merchandising. Gabe is a much sought-after speaker on merchandising and has presented at numerous workshops and seminars for NCPA and other pharmacy organizations and wholesalers. He has conducted hundreds of in-store consultations for community pharmacies for

27 years, as far away as Sitka, Alaska and Puerto Rico and many cities and towns in between, helping the store owners and staff to redesign floor plans, solve inventory issues, and improve merchandising and marketing with original techniques. National Community Pharmacists Association, founded in 1898, is the voice for the community pharmacist, representing 22,000 pharmacies that employ 250,000 individuals nationwide. Community pharmacies are rooted in the communities where they are located and are among America’s most accessible health care providers. To learn more, visit www.ncpanet.org.

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P H A R M A C Y R E D E S I G N Buyer’s Guide 28

PHARMACY REDESIGN Buyer’s Guide AA Store Fixtures 44 Fair Street SE Grand Rapids, MI 49507 (800) 403-6124 www.aastorefixtures.com Akro-Mils 1293 S Main Street Akron, OH 44301 (800) 253-2467 www.Akro-mils.com AT Design Team Am Rosenberg 8 64401 Groß-Bieberau Germany +49 6162 5009832 www.at-designteam.com/?lang=en AWI Fixtures and Interiors, Inc. 40 Lurgan Avenue Shippensburg, PA 17257 (717) 532-7700 www.awifixtures.com Case Systems 2700 James Savage Road Midland, MI 48642 (989) 496-9510 www.casesystems.com CCI Group, Inc 900 Estes Drive Longview, TX 75602 (903) 753-2488 www.ccigroup.com COSHATT 1870 Woodlands Industrial Drive Birmingham, AL 35173 (800) 553-2730 www.coshattcorx.com Display Options, Inc./Rx Planning Solutions 9517 Monroe Road, Suite A Charlotte, NC 28270 (704) 525-5300 www.displayoptions.com Dossette 2017 Horizon Court Zion, IL 60099 (262) 909-4774 www.dossette.com Dwyer Products Corporation 1345 Norwood Avenue Itasca, IL 60143 (800) 822-0092 www.dwyerproducts.com Gladson Design Group 1973 Ohio Street Lisle, IL 60532 (630) 435-2200 www.gladsondesigngroup.com

H+H SYSTEM, Inc. 760 Beechnut Drive Pittsburgh, PA 15205 (800) 477-2123 www.hhsystem.com Handy Store Fixtures 337 Sherman Avenue Newark NJ 07114 (800) 631-4280 www.handystorefixtures.com Health Care Logistics P.O. Box 25 Circleville, OH (800) 848-1633 www.gohcl.com Herman Miller 855 East Main Avenue P.O. Box 302 Zeeland, MI 49464 (616) 654-3000 www.hermanmiller.com Hilco Fixture Finders 4310 44th Street SE Kentwood, MI 49512 (616) 453-1300 www.hilcofixturefinders.com Innovative Fixture Solutions 1122 Milford Road Rockford, IL 61109 (815) 395-8500 www.innovativefs.com InterMetro Industries Corporation 651 N Washington Street Wilkes-Barre, PA 18705 (570) 825-2741 www.metro.com KUNESA LLC 8726 Fairview Road, Suite 2E Charlotte, NC 28226 (305) 542-7187 www.kunesa.com M. Fried Store Fixtures 110 Beard Street Brooklyn, NY 11231 (877) 505-2999 www.mfried.com Midwest Retail Services 7670 Commerce Place Plain City, OH 43064 (877) 215-6676 www.midwestretailservices.com Modular Pharmacy Solutions, LLC 337 East Mallory Avenue Memphis, TN 38109 (901) 310-2616 www.modularpharmacy.com

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Montel Inc. Satellite Beach, FL 32937 (877) 935-0236 www.montel.com Quikserv Corp. 11441 Brittmoore Park Drive Houston, TX 77041 (800) 388-8307 www.quikserv.com Ranco Industries, Inc. 3421 Rusk Street Houston, TX 770033 (800) 228-5543 www.rhinomats.com R.C. Smith Company 14200 Southcross Drive Burnsville, MN 55306 (800) 747-7648 www.rcsmith.com Retail Designs Inc. 5121 Maryland Way, Suite 110 Brentwood,TN 37027 (615) 373-3973 www.retaildesignsinc.com RGIS 2000 E. Taylor Road Auburn Hills, MI 48326 (800) 551-9130 www.rgis.com Sartoretto Verna SRL 311 West 43rd Street, 12th Floor New York, NY 10036 (646) 569-9091 www.sartorettoverna.com Shelving Design Systems (SDS) 19250 US-231 Pell City, AL 35125 (205) 390-8095 www.shelvingdesignsystems.com SlidePro Systems 55 Grand Boulevard, Suite: B105 #224 Miramar Beach, FL 32550 (615) 668-4668 www.stewartsystemstech.com Smart Step Therapeutic Flooring 3290 West Big Beaver Road, Suite 504 Troy, MI 48084 (866) 624-5700 www.smartstepflooring.com SmartFlow Pharmacy Workflow 1330 Commercial Street Warsaw, MO 65355 (660) 438-7331 www.redesigningrxworkflow.com Spacesaver 1450 Janesville Avenue Fort Atkinson, WI 53538 (800) 255-8170 www.spacesaver.com

Storage Systems Unlimited 3343 Aspen Grove Road, Suite 290 Franklin, TN 37065 (888) 614-0004 www.storagesystemsul.com Store Planning Services, Inc. Florida, USA (855) 371-1026 www.storeplanningonline.com Surplus Equipment Company/ RXshelving 4216 W. Dr. Martin Luther King Drive St. Louis, MO 63113 (800) 934-6798 www.rxshelving.com TCGRx N1671 Powers Lake Road Powers Lake, WI 53159 (262) 279-5307 www.tcgrx.com The Pharmacy Design Group/PDG 3491 Mustafa Drive Cincinnati, OH 45241 (844) 828-8362 www.thepharmacydesigngroup.com The Perfect Mat Columbia, SC (800) 888-2019 www.theperfectmat.com United Hospital Supply – Lab Design 4422 Rt. 130 N. Burlington, NJ 08016 (800) 486-8484 www.Lab-design.com United Store Fixtures 4290 1st Avenue Brooklyn, NY 11232 (718) 254-9700 www.united-storefixtures.com UNIWEB 222 South Promenade Avenue Corona, CA 92879 (800) 486-4932 www.uniwebinc.com VIC Store Fixtures 1440 rue Notre-Dame Ouest Victoriaville, Qc, Canada G6P 7L7 (819) 758-0626 www.vicstore.com/en-ca/home WorkingBuildings 1230 Peachtree Street, 300 Promenade Atlanta, GA 30309 (678) 990-8001 www.Workingbuildings.com

PHARMACY DESIGN & FIXTURES

P H A R M A C Y R E D E S I G N Market Leaders

Visit RXinsider’s Virtual Trade Show to Research the Leaders in

www.RXinsider.com

WINTER 2019

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Medi-Dose

EPS ...thE right PrEScriPtion for PharmaciStS ®

EPS

High quality, safe and effective products for medication administration, preparation and dispensing...in stock for fast shipment worldwide.

Unit Do s Bar Co e, di Pharm ng, acy & Nursin g Sup Expert ply s!

Visit our website for our EZ order system!

EPS

Exceptional Products and Service A Member of The Medi-Dose® Group

800.523.8966

MediDose.com

® ®

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Medi-Dose, Inc./EPS, Inc. Your Community Pharmacy Supply Experts For over 40 years, Medi-Dose/EPS has been working with pharmacists to design and support cost-effective products, solving the specific needs of their pharmacies.

Robert Braverman Founded: 1971 Employees: Private Toll-Free Phone: (800) 523-8966 Phone: (215) 396-8600 Fax: (800) 323-8966 Address: 70 Industrial Drive Ivyland, PA 18974 Website: www.medidose.com Email: info@medidose.com

Product Specifications n Sterile IV Accessories • Safety Products • Labeling Products • Filtering Products • Dispensing Products

Company Background Medi-Dose/EPS was founded in 1971 when Milton Braverman, a former pharmaceutical company territory manager, saw the need for inexpensive, manual unit dose packaging. He developed the Medi-Dose System to package, handle, and dispense predetermined amounts of medication so they would be accessible for one regular dose.

n Labeling • Pharmacy Auxiliary Labels • Liquid Packaging Labels • Tamper-Evident Labels

President:

Because of the continued success of the Medi-Dose System, Medi-Dose/EPS expanded its product line to include a full-line of compounding supplies, disposable products, liquid packaging, labeling, and oral syringes designed specifically for the pharmacy professional. We pride ourselves on being the “old friend of the family” and have long-standing products designed to meet the needs of your retail, community, and compounding pharmacy.

Product Overview n Products for the Compounding Pharmacist With Steri-Dropper Bottles, liquid packaging, oral syringes, labeling, safety products, and software, Medi-Dose/EPS is your pharmacy’s source for compounding supplies! The science of pharmaceutical compounding poses unique challenges to pharmacists in the community setting. Whether caring for people or animals, pharmacists have to meet the stringent requirements of USP 797, 800, and other pertinent guidelines, address the unique concerns and conditions of their patients and do it economically and efficiently. Medi-Dose/ EPS compounding products are integral solutions helping you manage this vital but complex process while providing the care and protection your patients need.

n Steri-Dropper • Sterile Packs of Either Two or Ten Bottles, Tips, and Caps • Special Zinc Stearate-Free Resin • Four Sizes: 3, 7, 10, and 15 mL

n Safety Products • Care Giver Protection • Identification • Disposal

Additional Products We are the source for all your pharmacy’s ancillary products! Bags, bottles, trays, and totes are among a few of the many other supplies we carry. Anything that’s necessary for proper handling in a retail pharmacy setting – you can count on Medi-Dose/EPS! Ordering Information For additional information, please call us at (800) 523-8966, visit our website at medidose.com, or email us at info@medidose.com.

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INDEPENDENT PHARMACY IS OUR BUSINESS

A FULL-LINE, FULL SERVICE

WHOLESALER FOR

INDEPENDENTS INDEPENDENTLY OWNED BY PHARMACISTS

SERVICING: NY, PA, NJ, OH, CT, MA, VT, NH, RI, ME » » » » » » »

Call or visit us online today! (800) 333-0538 | www.RDCdrug.com

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

RDC – Independent Wholesaler Servicing 10 Northeastern States Since 1905, our company has operated as a cooperative and now services 1,400 Northeastern community retail pharmacies, longterm care pharmacies, and home health care stores. CEO:

Joe Brennan Founded: 1905 Employees: 170 Toll-Free Phone: (800) 333-0538 Fax: (800) 571-3784 Address: P.O. Box 24389 Rochester, NY 14624 Website: www.rdcdrug.com

Company Background Founded in 1905, RDC is a true regional wholesale drug cooperative – a marriage of a buying cooperative and a traditional drug distribution company created for the purpose of helping independent pharmacists compete in today’s healthcare environment. Owned completely by independent pharmacists, the company currently ranks as the 6th largest distributor in the U.S. RDC strives to provide the best possible service through userfriendly technology, professional sales representation, and a level of personal attention rarely found in today’s wholesale environment. On a daily basis, the company distributes a complete inventory of pharmaceuticals, HBCs, and home health care supplies to community retail pharmacies, long-term care pharmacies, and home health care stores. The current geographical presence encompasses 10 states in the Northeast – Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, and Vermont. Unlike other wholesale cooperatives, ownership in RDC is not required to open an account. If you are looking for a traditional wholesale partner, open an account and do business just as you would with any other supplier. The management team is confident you’ll see a difference and gain peace of mind about supporting a company that promotes your profession.

Product Overview RDC operates out of a 65,000-square-foot distribution center headquartered in Rochester, New York, and a larger warehouse facility in Fairfield, New Jersey. The Fairfield location is a 106,000-square-foot highly-automated distribution center supported with a-frames, carousels, and other automation. Opening the center in 2015 changed the opportunity and volume that RDC can now handle. Both facilities are VAWD accredited by the National Association of Boards of Pharmacy. The company

is also Track and Trace compliant, providing electronic pedigrees through TraceLink, and preparing to launch full serialization. Orders for pharmaceuticals, health and beauty care products, and home health care supplies are accepted by web, CSOS, EDI, phone, and other methods. Next day delivery is standard to over 1,400 community retail pharmacies, longterm care pharmacies, and home health care stores in the Northeast. Most customers have just-in-time supply chains and order every day. The company also supports customers with a portfolio of programs for new store startups, front store pricing and promotion, Quality Choice store brands, and a specialty hub powered by CoPilot.

Features

As of August 2017, RDC has launched “RDConnect”, a specialty pharmacy program support hub designed for independent pharmacies. The hub is powered by CoPilot, a technology partner that provides dedicated staff and resources, data analytics, and a clinical call center with no competitive affiliation or ownership of a pharmacy. RDC members can check patient prescription statuses on a modern web portal with bi-directional data transfer and real-time verification of insurance benefits and co-pays. The services provide expanded payer network participation and greater accessibility to limited distribution drugs, along with non-specialty drug services at no charge. This is a great way to provide specialty pharmacy services to customers without major investment in infrastructure and staffing.

Contact Information If your pharmacy is located in the Northeast give RDC a call, or visit www.rdcdrug.com to open an account.

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O UR T E S T, YOU R CU RE ...

E NSURIN G A H E ALT H Y WO R L D A C C combi nes robust reagent s, analy sis and tech n i cal servi ce exper t ise, t o prov ide y ou wit h div er se so l uti o n s for e ndot ox in and gluc an t est ing.

Associates of Cape Cod, Inc. Your Endotoxin & Glucan Experts

w w w. a c c i u s a . c o m

â&#x20AC;˘ 888.395.2221

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

The Pyrosate® Kit by Associates of Cape Cod Delivers Rapid Endotoxin Testing Results for Compounding Pharmacies Pyrosate® has been developed as an easy-to-use Limulus Amebocyte Lysate (LAL) gel-clot test that enables rapid testing and does not require special laboratory supplies. The Pyrosate kit provides rapid results and is especially convenient for research, testing water, and dialysate.

Toll-Free Phone: (888) 395-2221 Phone:

(508) 540-3444 Fax: (508) 540-8680 Address: Falmouth Technology Park 124 Bernard E. Saint Jean Drive E. Falmouth, MA 02536 Website: www.acciusa.com

Company Background Associates of Cape Cod, Inc. (ACC), is one of the world’s largest manufacturers of products developed to detect and quantify gram-negative bacterial endotoxins and (1g3)-ß-D-glucans. Our products are used worldwide by leading pharmaceutical and medical device companies to ensure the safety of their parenteral drugs, biological products, and medical devices. Our goal is to provide the best products and services, as well as, the best technical support and customer service, in our industry, to enhance the productivity and efficiency of all our customers. We are ISO 13485: 2003 certified, our laboratories are FDA inspected, and DEA licensed, and our Beacon Diagnostics® laboratory is CLIA certified. Product Overview Associates of Cape Cod, Inc. (ACC), is pleased to offer Pyrosate®, an FDA licensed version of our rapid endotoxin detection kit. Pyrosate is well-suited for performing endotoxin assays in full compliance with the Bacterial Endotoxins Test, USP chapter <85>. Pyrosate has been developed as an easy-to-use Limulus Amebocyte Lysate (LAL) gel-clot test that enables rapid testing and does not require special laboratory supplies. The easy-tofollow, step-by-step illustrated instructions allow the user to set up assays within minutes. In addition to FDA licensure, the Pyrosate® Kit is now available in sensitivities of 0.03 EU/mL, 0.125 EU/mL, and 0.25 EU/ mL, in both 10-pack and 30-pack formats. With the introduction of this licensed version, in addition to research and water testing, Pyrosate is ideal for dialysis centers, compounding pharmacies, and pharmaceutical and medical device companies.

Performing the Test

The Pyrosate® kit is a rapid gel-clot test that contains a 2λ* endotoxin tube (PPC) matched to the sample (SPL) tube for each sensitivity. This feature is unique to the Pyrosate assay. The endotoxin tube (PPC) assures that the sample does not interfere with the test, ruling out false negatives. Pyrosate is formulated to eliminate false positives due to (1g3)-ß-D-glucans. This endotoxin specific reagent does not require additional blocking buffers.

Reconstitution Pyrosate® is reconstituted directly with the sample by adding 0.5 mL to the sample tube (SPL). After approximately 60 seconds of gentle mixing, 0.25 mL is transferred to the endotoxin tube (PPC). The lot-specific incubation time at 37±1°C is given on the Certificate of Compliance. Stability Pyrosate® is stable at room temperature and does not require refrigeration for shipping or storage. Product Applications • Hemodialysis • Water and Water Systems • Filter Industry • Research • Final Product Release Product Benefits • Shorter Assay Time • Endotoxin Specific • No Dilutions Required • No Refrigeration Required • Matched Positive Product Control * λ (lambda) is the lowest concentration of endotoxin to cause a positive test result under standard conditions.

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P R E C E P T O R Recognitions

Thank You Preceptors! Manchester University would like to congratulate Renee McCafferty, 2018 Preceptor of the Year! Excerpts from Renee’s student nomination include:

“I was a new and eager yet nervous APPE student that lacked the confidence in my abilities to interview patients, intervene and recommend therapies. Dr. McCafferty assured me on the first day of the rotation that I may observe her interactions with patients, review relevant content, and participate when I felt ready. After observing her confidence, clarity and compassion with patients for just one day, I immediately wanted to practice, and practice the way she did. She allowed me to see multiple patients each day, all who presented with diverse health conditions. Her instinct was to always hear my interventions and recommendations first, and would follow it up with her own reasoning and advice. She encouraged and empowered me to use knowledge and skills I gained in the classroom and gave me a comfortable platform to apply it. Regardless of how busy Dr. McCafferty’s day was, she never hesitated to stop what she was doing to answer any of my curiosities. This often led to impromptu topic discussions that made me develop excitement about lifelong learning by challenging me with things beyond what was covered in the classroom.” The following colleges and organizations would like to acknowledge and thank the following preceptors for their hard work and dedication.

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We would like to thank all of our preceptors for their hard work and dedication to our student pharmacists.

The College of Pharmacy at Roosevelt University partners with many Community and Ambulatory Care pharmacists and sites to provide quality Core and Elective pharmacy experiences for our Advanced Pharmacy Practice Experience (APPE) students. Our recipient for this year’s APPE Outpatient Preceptor of the Year Award has been an APPE Preceptor for Roosevelt College of Pharmacy for the past three years. She is a preceptor that students enjoy having, because she challenges them to think about the whole patient. Dr. Natasha Niedbalec is recognized by her students as someone who motivates and provides helpful feedback. Because of her influence and involvement through her practice site, her students were able to experience many different settings during their rotation, including management, inpatient, and outpatient. Students are appreciative of the opportunities that she provided for them to do projects that helped both the site and the surrounding community. Dr. Natasha Niedbalec was presented her award at the Class of 2018 Awards and Hooding Ceremony. If you are a pharmacist interested in becoming a RUCOP preceptor for introductory and advanced experiential education, please contact: Joan Hardman, BPharm, RPh | Assistant Dean of Experiential Education (847) 330-4508 | jhardman02@roosevelt.edu | www.roosevelt.edu/pharmacy

The University of New Mexico College of Pharmacy Recognizes Outstanding Preceptor, Anh T. Tran, PharmD, PhC, BCGP Dr. Anh T. Tran’s commitment to the pharmacy profession, and to training the next generation of pharmacists, is obvious to New Mexico’s student pharmacists who learn at her side during rounds at the New Mexico VA Healthcare System’s Community Living Center. Dr. Tran is not only a responsive leader and preceptor who tailors her rotations to meet her students’ goals, but also a devoted professional who positively impacts her patients and their family members. During the geriatrics/hospice and palliative medicine rotation, Dr. Tran teaches student pharmacists the veteran centered care approach by demonstrating and guiding compassionate pharmaceutical care of elderly patients. Dr. Tran, a 2007 graduate of the UNM College of Pharmacy, clinical pharmacy specialist and pharmacist clinician of 11 years, appreciates the opportunity to give back to New Mexico communities, serve veterans and work with UNM’s professionally-oriented student pharmacists. In her own words, she is especially excited to see that [her] students are well-equipped and are genuine advocates for the patients. Thank you, Dr. Tran, for instilling the value of patient-oriented care in our students, and for guiding them in their endeavors. You are an outstanding preceptor. “The medical disorders her patients experience are quite varied, but she always explains the best way we as pharmacists can help them, even if sometimes the best care we can provide is just talking and letting them know we are here.” — P4 Student Pharmacist

Anh T. Tran, PharmD, PhC, BCGP

Thao Nguyen

2018 IPPE Preceptor of the Year Wingate University School of Pharmacy is proud to recognize Dr. Thao Nguyen as our student-selected 2018 IPPE Preceptor of the Year. Dr. Nguyen is a pharmacist with Harris Teeter Pharmacy in Matthews, NC and has precepted WUSOP students for eight years. Dr. Nguyen is highly regarded for providing exemplary patient care and creating a nurturing learning environment for students. Her desire to invest in the next generation of pharmacists is evident in consistent provision of availability for all rotation blocks and development of a challenging and inspiring pharmacy practice experience. When describing her rotation experience with Dr. Nguyen, one student recently wrote these kind words:

Thao Nguyen

P R E C E P T O R Recognitions

Congratulations Dr. Natasha Niedbalec APPE Outpatient Preceptor of the Year

“

Dr. Nguyen became a preceptor to pay it forward. When she was in pharmacy school, she had preceptors who demonstrated what being a great pharmacist meant. These experiences have influenced her in her career and I can truly say that she embodies the kind of pharmacist that I hope to one day become. She was understanding in making sure that I learned at a comfortable pace, but she also had great expectations of me. Prior to my rotation, I had a firm set of beliefs of what community pharmacy was, but I honestly have to say that my perception has completely changed because I had such a great experience at my rotation site. This experience showed me the possibilities of a nurturing work environment that enables a pharmacist to perform at a peak level.”

If you are a pharmacist interested in becoming a Wingate University preceptor and would like information, please contact: Wesley Haltom, PharmD - APPE Director 704-233-8343 | wrhaltom@wingate.edu Lisa Dinkins, PharmD - IPPE Director 704-233-8348 | l.dinkins@wingate.edu

CONGRATULATIONS PRECEPTORS OF THE YEAR Harjeet “Micki” Singh, RPh (IPPE 1- Community Pharmacy Practice)

Dr. Singh is a partner and pharmacist in charge at Medical Arts Pharmacy in Bell, California. Medical Arts Pharmacy is an independent community pharmacy that services patients of all ethnicities and backgrounds with chronic conditions and acute self-care ailments. He received his pharmacy training from the University of Delhi, India. Dr. Singh is an active member of the California Pharmacists Association (CPhA) and National Community Pharmacists Association (NCPA). He has also served as a board member for nine years with the Indian Pharmacists Association and two years as the secretary. Dr. Singh is the former President of South East Pharmacy Association. He remains active in the community by providing monthly blood pressure screenings to senior centers and conducting health fairs. When he is not working, Dr. Singh enjoys traveling and spending time with his wife and two beautiful daughters.

Sofia Gezalyan, PharmD, BS, RPh, APh (IPPE 2- Institutional Pharmacy Practice)

Dr. Gezalyan received her Bachelor of Science in Health Promotion and Disease Prevention from USC in 2002 then earned her Doctor of Pharmacy degree from USC in 2006. Upon completion of her PharmD in 2006, Dr. Gezalyan started her career at Hollywood Presbyterian Medical Center (HPMC) as a Clinical/Quality Assurance Pharmacist. In 2007 she was promoted to Clinical Coordinator of Pharmacy Services. In that position, she aggressively expanded the Clinical Pharmacy program. Dr. Gezalyan was promoted a dual role, as the Manager of Inpatient Pharmacy Services and the Clinical Coordinator where she developed and implemented the Bedside Pharmacy Program. This concept was well received and adapted by many hospitals since then. In 2017, she was further promoted to Director of the Inpatient Pharmacy Services. In 2018, she became a licensed Advance Practice Pharmacist.

Lawrence Thompsen, BSc, RPh, MBA (IPPE 3- Selective Elective Pharmacy Practice)

Dr. Thompsen is a licensed pharmacist in multiple states and has more than 40 years of experience in hospital practice, management, home infusion, hospice care, nuclear pharmacy, and state and federal drug law enforcement. He has been a pharmacy lecturer and preceptor for more than 35 years. Dr. Thompsen is a member of numerous national, state and local pharmacists associations. He is also a dedicated member of the California Disaster HealthCare volunteers, and LA County EMS Agency. He is currently the Sr. Clinical Director and Vice President of Operations at a national home infusion provider in Los Angeles. Dr. Thompsen received his pharmacy degree from the University of Illinois, and later earned his Nuclear Pharmacist certification at Purdue University. Dr. Thompsen went on to earn MBA in International Health Care Finance from Keller Graduate School of Management.

Angela Villasenor, PharmD (APPE- Advanced Pharmacy Practice)

Dr. Villasenor graduated from Cal State University Long Beach in 2009 with a Bachelor of Science in Microbiology with a Minor in Chemistry, and a Bachelor of Arts in Spanish Language. She went on to work as a pharmacy technician for one year at County LAC+USC before returning to school to pursue her doctor of pharmacy. In 2014, Dr. Villasenor earned her PharmD from Loma Linda University with aspirations to enter into the ambulatory care field. Dr. Villasenor is also a certified pharmacist in the American Academy of HIV Medicine. She is currently working as the Pharmacist in Charge at Aids Healthcare Foundation. In her spare time, Dr. Villasenor teaches Pharmacotherapy in Infectious Disease as an adjunct professor at Charles Drew University in the Physician Assistant program. She joined West Coast University School of Pharmacy as an Advanced Pharmacy Practice Experience preceptor in 2016.

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SAFETY MANAGEMENT FOR THE NEXT GENERATION

LITREA III

BLIENT

EV-180

Adjustable pouch packager with universal canisters, 4 color pin-liner, RFID canisters, half tablet cutter, and easy-to-tear pouches for patients.

Versatile blister packing machine, capable of dispensing and packaging single-dose and multidose blister cards, scanner for medication cross checking.

Fully automatic robotic vial dispensing with 180 automatic calibrating canister, biometric readers, and image capture of medication for enhanced safety.

www.yuyamarx.com | 847.593.1005 | Byron.furdge@yuyama-usa.com

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Yuyama’s Quiet and Intelligent Litrea III Pouch/Compliance Packaging Automation The robustness and versatility of the quiet Litrea III will deliver you accuracy, speed, and technician relief in addition to saving you money and time. Your silent partner in success!

Hiroyuki Yuyama Founded: 1964 Employees: 51 Phone: (847) 593-1005 Fax: (847) 593-1210 Website: www.yuyamarx.com President:

Company Background Yuyama, founded in 1964 in Osaka, Japan, specializes in medical and pharmaceutical automation. It is the largest pharmacy automation company worldwide, and the first company to introduce an automated prescription filling machine to the market. Yuyama started its USA division in 1996 and now has over 2,200+ machines in the U.S. market. Since our inception, we continue to grow. Innovation drives our growth, and our solutions have proven to be exceptionally reliable, user-friendly, and safe. Product Overview Litrea Ⅲ is the perfect solution for small to middle scale pharmacies. This product will help increase your accuracy and improve patient safety. Improve medication and patient safety with universal canisters that are designed to save you money during manufacture drug changes.

n Half-Cutter Function Yuyama has designed special canisters which are capable of cutting a tablet in half, and packing it in a pouch automatically. n Automatic 4-Color Penliner For additional adherence, Yuyama can provide the helpful solution for your patient in the form of the 4-color penliner. Your patients will more-easily understand when to take medication by referencing the colorful line.

Additional Product Modules n Blient • Yuyama’s Blient, single-dose, multi-dose, and semiautomated dispensing system, enables users to automate through variable dispensing styles and realize increased operational efficiency. • The Blient will accommodate various single-dose blister cards regardless of size or number. Additional Product Line Fully Automated and Robotic Vial Filling Solution: EV-180 Markets Served • Central Fill • Independent Retail • Retail Chain

• Long-Term Care • Nutraceuticals

Features and Options n Verification Process for the Drug Replenishment The packager prevents users from refilling the medication incorrectly by scanning the barcode for replenishment.

Trade Shows/Meetings Attended • NACDS Total Store Expo • Various State and Regional Pharmacy Conferences • NCPA Annual Convention

n RFID Function Achieve higher levels of safety management. Every single RFID on the canisters is recognized automatically, which allows the users to set the canister wherever they want.

Ordering Information

For additional information, please contact us by phone at (847) 593-1005, visit our website at www.yuyamarx.com, or email Byron.furdge@yuyama-usa.com.

n DTA Tray Function for Manual Fills Medication that cannot be automatically-halved or stored in canisters can be dispensed from the DTA tray by the proud. n Universal Canister The universal canister can dispense various medications that were previously dispensed by hand. Freedom from manual-filling saves pharmacists’ time and guarantees accurate dispensing.

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Increase your temperature intelligence Reduce the risk and cost of unpredictable temperature events in production, storage and shipment, and help protect patient outcomes.

End-to-end insights

Temperature Intelligenceâ&#x201E;˘

Complete Specialty Pharmacy Monitoring Solutions EDGEâ&#x201E;˘ Wireless Monitoring Systems

Time-Temperature Indicators for vaccines, pharmaceuticals and medical devices

Tap into the future of temperature monitoring at temptimecorp.com/edge

Customized indicator products and logistical implementation plans

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Temptime – Temperature Monitoring Solutions for Medication Shipments, Storage, and Pharmacy Facilities Providing the tools and knowledge to accurately monitor temperature sensitive medications, ensuring that they have not been exposed to temperature events that could impact their effectiveness in treating patients.

President & CEO: Renaat Van den Hooff Founded: 1987 Employees: 80 Phone:

(973) 630-6000 (973) 630-6100 Address: 116 The American Road Morris Plains, NJ 07950 Website: www.temptimecorp.com Fax:

Company Background

Founded in 1987, Temptime scientists developed the first miniaturized technology to monitor time-temperature exposure of vials containing the oral polio vaccine. Our commitment to public health is reflected in our dedication to being on the leading edge of understanding pharmacy needs, and bringing new and patient-centric temperature monitoring solutions both to the pharmacy operation and into the patient’s home.

Product Overview

Temptime partners with small, medium, and large national specialty pharmacies in mail order, retail, and hospitals to control escalating specialty drug costs by reducing returns and reships. Our EDGE wireless electronic monitoring solutions are allowing pharmacies to monitor storage facilities, meet the requirements for accreditation and emerging state regulations, and protect valuable medication inventory. Our products include: • Low cost, chemically-based heat indicators and freeze indicators for application to temperature sensitive medication and biologicals. • Heat and freeze shipment indicators for medications. • Electronic EDGE wireless temperature and humidity sensing systems with cloud-based data storage and sharing.

EDGE™ Wireless Sensing Systems

The EDGE™ family of sensors and software provide wireless temperature tracking, mobile connectivity, and data-sharing for temperature-sensitive products. For use in production, storage, and shipment, EDGE devices log and retrieve data through packing materials, containers, trucks, cold equipment, and temperature-controlled rooms without jeopardizing environmental integrity. EDGE wireless sensors feature:

EDGE W-200 Wireless Temperature & Humidity Sensors Pharmacists are taking on an ever-growing responsibility of assuring that highly valued, temperature sensitive medications are received by the patient per the manufacturer’s temperature specifications. In a growing number of states, the requirements of the state board of pharmacy are also generating a need for effective monitoring and reporting tools. The EDGE W-200 sensor (with LoRaWAN™ technology) and EDGEConnect™ are innovative solutions that make facility monitoring simple. With EDGEConnect, the W-200 modules can be configured, managed and monitored. The wireless sensor modules automatically collect data from integrated or connected sensors, and transmit the information to the cloud so it can be accessed remotely from anywhere.

EDGE M-300 Mobile Temperature Sensors

Temptime’s EDGE M-300 makes it easy for pharmacies to conduct accurate performance qualification (PQ) testing of an insulated shipper. EDGE M-300 is a wireless, Bluetooth-enabled mobile temperature sensor that can be placed in the package and will capture and transmit temperature data throughout transportation and storage. The M-300 can be monitored from a smartphone or tablet with the free, easy-to-use EDGEVue mobile app.

TransTracker® Shipment Indicators

TransTracker® temperature indicators are placed inside shipments of temperature-sensitive medications to monitor heat, freeze, or dual heatfreeze exposures during shipping, providing an easy-to-read visual signal of these events. TransTracker® visual temperature indicators are easyto-read and let patients see if a shipment has been exposed to potentially damaging temperatures.

• Bluetooth technology for wireless connectivity. • LoRaWAN™ technology for long-distance wireless applications. • Smartphone or mobile device setup, remote monitoring, and tracking with the free EDGEVue™ mobile and web applications. • Cloud data-sharing and storage with EDGECloud™ services.

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PRIMARY INTENDED OUTCOME Incarcerated adults have higher than average rates for many health-related issues including asthma, arthritis, diabetes, mental illness, high cholesterol, HIV, hepatitis C, and hypertension, according to a 2017 report by the Pew Charitable Trusts. Departments of Corrections are legally required to provide medical treatment to people in their custody, including necessary pharmaceuticals. When individuals are released from incarceration, or when they participate in re-entry programs, the National Commission on Correctional Healthcare requires that patientsâ&#x20AC;&#x2122; health needs be met during their transition back into the community. The InMedRx prescription voucher system provides re-entry participants and newly released individuals with timely and convenient access to the medications they require to manage their health conditions. InMedRx offers a network of more than 70,000 pharmacies with hours and locations that can serve patients anywhere in the nation at any hour of the day.

www.inmedrx.com

For All Your Institutional Pharmacy Needs

CASE STUDY

“

Compassionate and cost-effective post-release discharge planning for

Learning to manage health conditions upon release includes finding a doctor and having prescriptions filled. InMedRx supports re-entry programs by providing a pharmacy voucher system and a comprehensive pharmacy network for participating patients to use. “Ideally, we want to make sure that we have a system in place where patients who are discharging from our facilities have timely access to their medications when they get out,” Kissel said. The average length of stay in a jail is around 20 days; individuals may be released at any hour and often without much advance notice. This lack of scheduling makes it difficult for the institutional healthcare provider to be prepared for a patient’s departure, including release medications.

incarceration is

When people are released, simply having a prescription or medication bottle in hand may not be enough to guarantee that patients will adhere to a treatment plan. CCS pays for release drugs as part of their agreement with the facilities they serve, and noncompliance is costly. Compliance is crucial, not only to save healthcare dollars and ensure patients maintain their health status post-release, but also to prevent abandoned prescription drugs from becoming hazardous.

an industry-wide

“I have seen drugs discarded on the ground outside of jails,” Kissel said. “These medications can be a real safety issue – who knows who might find them?”

challenge.”

THE DECISION

people ending

William P. Kissel, MS, CCHP/MP Senior Vice President of Jail Operations ~ Correct Care Solutions (CCS)

Chronic conditions that are identified and managed successfully in jail should, ideally, be maintained upon release whether under Medicaid or another community provider. “We diagnose a lot of chronic disease when patients come to us,” Kissel said. “Our goal is to identify pathologies early and improve the patient’s health status, which saves money in the long term. Correctional healthcare is a model of how a proactive and preventive system should work.” CCS had already contracted with InMedRx to help patients maintain their health when Kissel joined the company five years ago. They are now working to implement the release medication voucher system across the facilities they serve. “Our pharmacy director had previous experience with InMedRx,” he said. “We have had nothing but positive results from them, and I don’t need to shop for another company.”

THE RESULTS According to Kissel, a perfect jail release medication system would look like this: “An individual gets ready for release, discharge planners have an appointment set up for them with a community provider, and a prescription is in place through InMedRx, which bridges the patient between discharge and that first medical appointment.”

www.inmedrx.com

For All Your Institutional Pharmacy Needs

CASE STUDY InMedRx Reduces Pharmacy Spending and Medication Waste

UP TO 30%

Reductions in Costs

ENHANCED

Patient Compliance

IMPROVED

Staff Productivity

Unfortunately, the time between discharge and seeing a community provider can be lengthy, particularly for behavioral health issues. Within an imperfect system, however, InMedRx offers advantages. Most release prescriptions cover seven to 10 days of medication. In some cases, certain medications provided via InMedRx may be covered for 30 days with one or two refills. Because all major chains and most independent pharmacies participate in the InMedRx program, it is easy for patients to locate a pharmacy wherever they are upon release. “With InMedRx, we can make sure pharmacy options are on common bus lines,” Kissel said. “And there are 24-hour pharmacies on the list as well, which is important, because people are released [from jail] at all times of day. Patients choose the one best for them.” Data from CCS facilities using InMedRx show prescription pick-up rates ranging from 15% to 50%. While CCS and InMedRx would like to see higher rates of compliance, a benefit of the system is that CCS is no longer paying for prescriptions that were previously abandoned. According to InMedRx, they have been able to help correctional clients decrease the cost of release medication programs by as much as 30 percent, while also facilitating a smoother return to the community for patients.

THE CONCLUSION A seamless healthcare transition with good continuity of care can save taxpayer dollars, improve quality of life, and may even reduce recidivism. “If an individual is hooked up to a primary care provider or pharmacist, we can manage chronic illness and reduce hospitalizations resulting from emergencies,” Kissel said. “It’s a good investment.” A patient who willingly visits a pharmacy post-release to fill a prescription is much more likely to take that drug as prescribed. This approach prevents wasted medications and keeps prescription drugs out of the wrong hands. “It also connects that newly released person with a pharmacist in their community,” Kissel said, providing an important opportunity for them to develop a healthcare relationship they may never have had previously. Correctional healthcare providers are working every day to improve continuity of care for patients before and after release. InMedRx offers a step in the right direction by connecting patients in a timely and accessible way with the medications they need once they have transitioned out of jail. “They provide a very bright solution to address an industry problem,” Kissel said. “Using InMedRx makes better business sense, but it also makes better patient sense.”

www.inmedrx.com

For All Your Institutional Pharmacy Needs

Picture your future with us.

MERCHANT SERVICES

•

SMALL BUSINESS SOLUTIONS

•

CARD ISSUING

•

PREPAID CARDS

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

TSYS® is Focused on Transformative Innovations in Payments With the ability to accept all payment types including FSA, capture digital signatures, and support customizable agreements on the same customer facing screen used for payments, TSYS can give pharmacies a better payment experience.

President & CEO: M. Troy Woods Founded: 1983

Employees: 12,000+ Stock Symbol: TSS Toll‐Free Phone:

(844) 663-8797 Address: One TSYS Way Columbus, GA 31901 Website: www.tsys.com

Features & Options • Integrated with the industry’s leading POS providers in retail pharmacy.

• Accepts all payment types, including: FSA/HSA flex cards, partial FSA pay, EMV/chip cards, and mobile payments.

• Easy FSA claims for pharmacy customers. Pair Genius with an IIAS certified POS system and customers won’t need to retain their receipts.

• Allows FSA partial authorizations. Cut down on declines and

Company Background TSYS® (NYSE: TSS) is a leading global payments provider, offering seamless, secure and innovative solutions across the payments spectrum – for issuers, merchants, and consumers. We succeed because we put people and their needs at the heart of every decision to help them unlock payment opportunities. It’s an approach we call People-Centered Payments®. Our headquarters are located in Columbus, GA, U.S.A., with approximately 12,000 team members and local offices across 13 countries. TSYS generated revenue of $4.9 billion in 2017, while processing more than 27.8 billion transactions. We are a member of The Civic 50 and were named one of the 2018 World’s Most Ethical Companies by Ethisphere magazine. TSYS is a member of the S&P 500 and routinely posts all important information on its website. For more, visit www.tsys.com.

boost customer satisfaction when you allow customers to use a card balance less than the transaction amount.

• Reduce cost with digital signature capture. Capture signatures for any purpose: HIPAA, RX regulatory requirements, prescriptions, and more.

• Take payments everywhere. Mobile solution Genius Handheld

supports use cases like drive-thru pharmacies, meds to beds, and prescription delivery.

• Keep your data more secure. Cayan offers P2PE 2.0-Certified and validated Genius devices.

• Seamless customizable agreements. The Genius platform can easily support customizable agreements on the same customer-facing screen used for payments.

Product Overview The Genius® Family: Payment solutions that work for your business. As a payment technology that integrates processing, acceptance, and customer experience into one cloud-based platform, Genius® provides a world-class checkout for any business. Through tokenization and point-to-point encryption, this technology keeps cardholder data off the POS and ensures your systems are secure. With lightning-fast chip card transactions, customer engagement features and the ability to accept any payment type – your customers pay how they want, where they want and are immediately on their way! Whether you need a countertop or mobile solution, Genius has you covered.

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business with our nationwide retail network of over 70,000 local pharmacies and a commitment to delivering exceptional customer service, ensuring that vital medications get to patients when needed.

Still looking for that friend? Well look no further than MedCall.

With MedCall, you can focus on your family, your business, and your community knowing that under your direction, we are serving your clients just as you would.

MedCall is a leading national provider of LTC backup pharmacy services. We support your growing

Here’s how we do it: Saving You Money

Organizing Your Coverage

Arranging Your Deliveries

Solving Your IV Needs

MedCall’s pharmacy network helps manage your costs, supported by data-driven analysis of your backup services usage. MedCall’s national delivery network can coordinate your backup pharmacy deliveries in most US cities and towns.

MedCall is a trusted solution for your LTC pharmacy when you need expert backup support.

MedCall can arrange for STAT IV orders to be filled through a provider that’s close to your facility.

Your LTC pharmacy partner is MedCall!

Call 866.607.6980 to find out how you can balance the needs of your business and the needs of your clients with LTC pharmacy support from MedCall.

www.medcallrx.com | @medcallrx | 866.607.6980

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Reliable and Cost-Effective Pharmacy Services Powered by the Care Services Family of Companies Through its subsidiaries, MedCallRx, InMedRx, GeriScriptRx, and Complete Delivery Solution, Care Services delivers the most comprehensive suite of backup, release, and re-entry pharmacy services used by long-term care and correctional pharmacies nationwide.

CEO:

Joe Boures Phone: (919) 278-7985 Address: 4505 Falls of Neuse Road #550 Raleigh, NC 27609 Websites: www.careservicesllc.com | www.medcallrx.com www.inmedrx.com | www.geriscriptrx.com www.completedeliverysolution.com

Company Background

Care Services, through its subsidiary companies, assists long-term care and correctional pharmacies in delivering requisite and timely medication fulfillment for patients when first dose or emergency needs occur, and as part of inmate re-entry and release programs. Clients include long-term care pharmacies, correctional pharmacies, state departments of corrections, and jail systems across the country. Across each of our programs, we offer the unique ability to quickly onboard clients with the requisite infrastructure already established to provide immediate support. Care Services provides around the clock coverage, 24 hours a day, seven days a week, 365 days a year, so you can rest assured that we will meet all of your scheduled and emergency needs timely and reliably.

Product Overview

Our medication fulfillment services are powered by innovative technology, a network of 70,000+ pharmacies, and a proprietary courier solution that includes 3,000+ partners nationwide. Our comprehensive suite of services includes: • Backup Pharmacy Services: We support long-term care and correctional pharmacies in providing first dose and emergency medications in standard and after hour situations. Our portal lets you order and track deliveries online, generate on-demand and real-time reports, and find support. • Re-Entry Pharmacy Services: Our pharmacy voucher system supports the medication needs of individuals living in statesponsored community housing. The program helps inmates manage health conditions while transitioning back into the community. • Release Pharmacy Services: Instead of providing medications at release, our program enables facilities to provide recently released individuals with prescriptions to be filled at a local pharmacy. The program eliminates abandoned medications paid for by correctional pharmacies and provides released individuals access to needed pharmacy care. • Delivery Services: Powered by Complete Delivery Solution, we provide medication pick-up and delivery services. With a nationwide network of couriers, we respond to scheduled and emergency medication needs, delivering medications within two hours on orders within 35 miles.

Program Features

n Comprehensive and Timely Delivery: On-demand/STAT delivery of time-sensitive medications and medical supplies, enabled by a convenient web-based portal. n Help Everywhere You Need It: A network of more than 70,000 retail pharmacies supports over 1,000 clients nationwide, providing costeffective options that can reduce back-up pharmacy spending. n A Robust Delivery Network: Through a transportation network of more than 3,000 partners nationally, we provide necessary coverage to support customers in every location. The network covers over 85% of the nation’s zip codes and 94% of the national population base. n Consolidated, Simplified, and Speedy Billing: Streamline billing by combining multiple pharmacy account numbers into one convenient, familiar format similar to an electronic insurance claim. n Constant Customer Support: Customer support representatives are available 24 hours a day, seven days a week.

Testimonials

“ Using MedCall has turned out to have more advantages than I initially expected. MedCall streamlines our entire back-up process by combining multiple pharmacy account numbers into one convenient, familiar format that makes it easier for our on-call staff. Our back-up pharmacies like the immediate approved responses they receive similar to an electronic insurance claim.”

— Pharmacist, Long-Term Care Pharmacy

“ GeriScript has been a wonderful partnership. We have saved over 40% on our after hours backup pharmacy charges. The setup was easy and virtually hands free.”

— CEO, Long-Term Care Pharmacy

“ InMedRx provides a very bright solution to address an industry problem. Using InMedRx makes better business sense, but it also makes better patient sense.”

— SVP, Jail Operations, Correctional Pharmacy

“ Complete Delivery Solution significantly reduces the amount of time and money we spend on STAT deliveries. The program was easy-to-implement and the team is quick to address our needs.”

— Executive Director, Long-Term Care Pharmacy

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What Can Pharma Logistics Do for You? Find out how Pharma Logistics can improve your business Your patients depend on you for prescription drugs but administering care is both exacting and timeconsuming. Pharma Logistics gets you credits for expired drugs and keeps you compliant with all federal and state regulations. Let us provide ROI while you concentrate on providing good healthcare. For thousands of pharmacies across the country, Pharma Logistics delivers a range of services, including:

Rapid Credit

Receive reimbursements in as little as 30 days from the date the items are received.

Onsite Service

Trained and licensed representatives come onsite to check paperwork, ensure proper packaging, and prepare shipments for carrier pickup.

Box & Ship Service

Manually pack and ship your own returns with prepaid labels and boxes.

clean

collect

comply

Pharma Logistics brings efficiency and 24/7 visibility to the returns process so you can focus on patient care and the community. Call 888-729-7427 or visit www.pharmalogistics.com.

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Pharma Logistics Delivers Fast Pharmaceutical Returns, Credits, and ROI Pharma Logistics is your reliable partner in pharmaceutical reverse distribution. Our Rapid Credit, Onsite, and Box and Ship services ensure hospital and pharmacy organizations can optimize inventory and supply chain, remain compliant, and boost their return on investment.

President & CEO: Michael Zaccaro Founded: 1996 Employees: 170 Toll-Free Phone:

(888) 729-7427 (847) 837-1226 Address: 1795 N. Butterfield Road Suite 203 Libertyville, IL 60048 Website: www.pharmalogistics.com Fax:

Company Background

Founded in 1996 by Michael Zaccaro, Pharma Logistics is a pharmaceutical returns company dedicated to client-focused service. Our mission is to make the returns process as easy as possible for our clients. Our superior service has earned the trust of a broad range of clients including hospital pharmacies, the VA Health System, independent pharmacies, pharmacy chains, and physicians’ offices. Our services help ensure customer compliance with federal and state regulations, and improve their investment on the credit return process.

Product Overview

We offer easy and hassle-free services to streamline your facility’s pharmaceutical returns process to save you time and labor. Our online client portal provides real-time tracking of open return projects and analytics on expected returns. n Reverse Distribution Services • Rapid Credit: Reimbursement in as little as 30 days from the date the items are received. • Onsite Service: Trained representatives come on-site to check paperwork, ensure proper packaging, and prepare shipments for carrier pickup. • Box and Ship Service: Manually pack and ship your own returns with prepaid labels and boxes.

Features & Options

At Pharma Logistics we specialize in pharmaceutical reverse distribution, handling the return credit process for retail pharmacies, hospital pharmacies, and other healthcare providers across the nation. Whether you need to get your credits more quickly, are looking for a convenient way to ship your expired drugs, or would like more visibility into your returned products, Pharma Logistics delivers seamless service to ensure compliance and improve profitability. n Pharma Logistics Benefits for Pharmacies • Faster Credits: Supports cash flow and ROI for your organization. • Boost cash flow more quickly. • Spend less time on accounting – reduce your reconciliation time up to 25 hours per month.

• Precision processing allows for line item reconciliation, delivering greater return credit accuracy. • Our 100% Credit Promise: If you don’t receive 100% of the estimated return value, we’ll pay the difference of your service fee. • Online client portal offers real-time visibility and return analytics.

Online Analytics

Beware, not every vendor can show exactly where your credit is in the return process and how much you can expect to collect. Unlike most vendors, Pharma Logistics provides you with our online client portal for 24/7 data access. Our portal improves your ROI by saving hours of labor, and enables your organization to quickly track your return jobs and credits in real-time. n Real-Time Analytics Include: • Estimated Return Value (ERV) Calculation • Dashboard Showing Status of all Returns and Disposals • Line-Item Reporting • Credit Tracking  • Expected and Paid Credits  • Data Export to Support Compliance and Financial Reporting

Additional Product Lines

n Consumer Drug Take-Back Services Pharma Logistics provides your pharmacy with secure bins to help your pharmacy coordinate a community “drug take-back” program. Consumers are encouraged to safely dispose of unwanted pharmaceutical products. • Benefit: Helps protect your community from prescription drug abuse and accidental poisoning; reduces the dangers of pharmaceutical waste. n Repackaged Controlled Substance Credit Program (RCSCP) Pharma Logistics provides a hassle-free, safe way to remove repackaged controlled substances from your pharmacy and provides DEA Form 222 paperwork for compliance. • Benefit: Ensures that your pharmacy stays in compliance with current laws regarding management and disposal of controlled and waste pharmaceuticals.

Markets Served

We serve hospitals, independent pharmacies, retail pharmacies, government, and closed door pharmacies.

Ordering Information

Call (888) 729-7427, email plcustomerservice@pharmalogistics.com, or visit www.pharmalogistics.com. We will make sure you get all the information you need to make the best decision for your pharmacy. WINTER 2019

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2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

PrimeRx™ Pharmacy Management Software Designed for Performance Micro Merchant Systems’ Prime branded pharmacy solutions are designed for efficient prescription management and reduced dispensing errors with integrated patient and insurance management tools to help maximize pharmacy CMS ratings and revenue generation.

President & Owner: Akbar Merchant Founded: 1989 Toll-Free Phone:

(866) 495-3999 (516) 408-3999 Fax: (516) 408-3992 Address: 6800 Jericho Turnpike Suite 203E, Syosset, NY 11791 Website: www.micromerchantsystems.com Phone:

Company Background

Micro Merchant Systems is a market leader in the pharmacy software industry with our PrimeRx™ Pharmacy Management Systems installed in 3,000 pharmacies nationwide. With 30 years of experience, we understand the changing dynamics of the pharmacy system industry and the critical role that technology plays in helping pharmacists to provide care to the patients and communities they serve.

Product Overview

PrimeRx™ Pharmacy Management System is a user-friendly and flexible platform that offers a complete suite of tools to meet your pharmacy’s specific needs. PrimeRx™ stands apart in the pharmacy software category as an intelligent, comprehensive management solution for retail, long-term care, mail order, telepharmacy, clinic/physician officebased pharmacy, specialty pharmacy, compounding, 340B, and hospital outpatient pharmacy. From single-site to multiple pharmacy store ownerships with custom workflows and a complete automated fill, bill, and communication processes, PrimeRx™ serves as the processing center for all workflows and enhances the pharmacies overall productivity with tools to simplify the management of patient and provider intakes, claims to process, dispensing and labeling of prescriptions, and inventory management. PrimeRx is your total pharmacy solution.

Features & Options

n PrimeRx™ Pharmacy Management System Provides: • Freedom to define your workflow. • Completely automated (turnkey) refill management system for improved patient adherence. • Refill Compliance Dashboard: Send refills due, refill requests, monitor missed refills and refill gaps, all from one easy-tounderstand refill compliance dashboard. • Automatically updates true cost from EDI files received from a wholesaler(s). • Intelligent ERx technology to help efficiently process incoming electronic prescriptions.

• Return to Stock Queue: Prescriptions not picked up are flagged and updated back into inventory. • RxSync™: Sync all refills to one date. • Clinical Assessment Module: Captures clinical data and creates custom care plans. • Business Analytics: Gathers actionable intelligence from your data to help grow your business. • Optimize profits utilizing adherence features. • Patient medication adherence reports that contribute to pharmacy star ratings.

Additional Product Lines

n Add These Additional Prime Branded Products to Enhance Your PrimeRx™ Pharmacy Management System

• PrimePOS™ (Point of Sale), built for quick and precise customer

check-outs. Inventory management with complete EDI integration with wholesalers to control and automate the ordering process.

• PrimeESC™ (Electronic Signature Capture) scan and link patient’s signature to patient records in the PrimeRx™ system for HIPAA signature compliance.

• PrimeDMS™ (Document Management System) utilizes Windows compatible scanners to record documents into the PrimeRx™ system for secure and easy access.

• PrimeDELIVERY™ (Delivery Module) allowing pharmacies to manage prescriptions generated in the PrimeRx™ system for delivery and copay collection.

• PrimeWEB™ (Web Portal) an optimization tool that connects patients, doctors, health facilities, and pharmacies.

• PrimeCENTRAL™ (Web Portal for Multiple Store Owners) a central hub to manage your network of pharmacies.

• PrimeCOMM™ (Communications Module) a secure two-way calling, SMS/TXT, and email solution.

• Sfax provides a HIPAA compliant, inbound and outbound fax integration, and report writer.

Markets Served

We serve independent pharmacies, retail pharmacies, specialty pharmacies, compounding pharmacies, long-term care pharmacies, closed door pharmacies, mail order pharmacies, 340B pharmacies, hospital/outpatient pharmacies, and physician office pharmacies.

Ordering & Pricing Information

Schedule a demo with us today! Contact us at (866) 495-3999, sales@micromerchantsystems.com, or www.micromerchantsystems.com.

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T R A D E S H O W & M E E T I N G E v e n t Calendar

Event Calendar

Trade Shows, Meetings, & Expositions For listing and advertising details, please contact Sales@RXinsider.com or call 800.972.2083

RXinsider’s Virtual Pharmacy Trade Show 24 / 7 / 365 450+ Booths, 88 Aisles www.rxinsider.com IACP Educational Conference January 16 - 19, 2019 Sonesta Fort Lauderdale Beach Hotel www.iacprx.org/page/ EduCon2019 ECRM Specialty Pharmacy EPPS January 27 - 29, 2019 San Antonio, TX ecrm.marketgate.com/ sessions

HIMSS19 Conference & Exhibition February 11 - 15, 2019 Orange County Convention Center Orlando, FL www.himssconference.org PDS Super-Conference 2019 February 21 - 23, 2019 Orange County Convention Center Orlando, FL www.pdsconference.com

2019 FAH Public Policy Conference and Business Exposition March 3 - 5, 2019 Marriott Wardman 340B Coalition Park Hotel Winter Conference Washington, DC January 30 - February 1, 2019 www.fah.org/conference/ San Diego, CA fah-public-policywww.340bwinterconference.org conference-and-businessexposition American College of Apothecaries: NHIA Annual ACE Annual Conference Conference & Expo & Expo 2019 March 9 - 13, 2019 February 6 - 9, 2019 Gaylord Palms and The Don Cesar Convention Center St. Pete Beach, FL Orlando, FL www.acainfo.org/ace www.nhia.org/ac19

Thought Leader Video Series What are the pharmacy experts saying?

RXinsider’s Thought Leader Video Series are informative video series comprised of multiple interviews with thought leaders throughout the pharmacy profession. Explore niche subject matter and gain insight through hundreds of thought leader videos hosted on RXinsider.com.

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How to build a successful pharmacy: 1. Cut on the dotted line. 2. Rotate 180 degrees.

PDS SUPER-CONFERENCE FEBRUARY 21-23, ORLANDO

If you want a stronger and more resilient pharmacy, surround yourself with top performers. The Annual PDS Super-Conference brings together the most successful owners along with the best in the industry companies.

Independent Does Not Mean Alone www.pdsconference.com/20Ways

ECRM.MARKETGATE.COM/PHARMACY

CONNECTING PRODUCTS, SERVICES AND PHARMACY PROFESSIONALS TO BETTER ALIGN WITH MARKET NEEDS Discover new products, technology and services Productive communication Unprecedented results

2019 ASCP FORUM & FLY-IN A CS P

Washington Hilton | Washington, DC | April 16-18, 2019

50 Years of Speaking Up for Senior Care Pharmacy!

ASCPâ&#x20AC;&#x2122;s next advocacy fund campaign will start in January 2019 and run through the ASCP Fly-In. Advocacy funds are used for policy tools such as databases, consultants, and technologies that help spread our message across official Washington. To ensure policymakers hear your voice, we need your donations to the SPEAK UP fund. Want to donate now? Visit ascp.com/donate.

Event Calendar

Trade Shows, Meetings, & Expositions

Renaissance Washington DC Downtown Hotel PROTECT

PROMOTE

ADVANCE

For listing and advertising details, please contact Sales@RXinsider.com or call 800.972.2083

continued from page 54

APhA 2019

March 22 - 25, 2019 Washington State Convention Center Seattle, WA

aphameeting.pharmacist.com NACDS Annual Meeting April 27 - 30, 2019 Palm Beach, FL annual.nacds.org Asembia Specialty Pharmacy Summit April 29 - May 2, 2019 Wynn & Encore Las Vegas, NV www.asembiasummit.com ASHP Summer Meeting June 8 - 12, 2019 Boston, MA www.ashp.org McKesson ideaShare 2019 June 26 - 30, 2019 Orange County Convention Center Orlando, FL Mckessonideashare.com

AACP Annual Meeting July 13 - 17, 2019 Chicago, IL www.aacp.org Cardinal Health RBC July 17 - 20, 2019 Nashville, TN rbc.cardinalhealth.com

IACPRX.ORG/CCH

T R A D E S H O W & M E E T I N G E v e n t Calendar

MAY 18-21, 2019

NACDS Total Store Expo August 24 - 26, 2019 Boston, MA Tse.nacds.org NCPA Annual Conference October 26 - 29, 2019 San Diego, CA Convention.ncpanet.org 2019 ASCP Annual Meeting November 7 - 10, 2019 Gaylord Texan Resort Grapevine, TX www.ascp.com/page/events

Vintage Pharmacy Vintage Pharmacy Ads & Images

As a complimentary service, RXinsider is providing FREE, high-resolution downloads of vintage pharmacy ads and imagery. All shows are subject to change.

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WE MAKE IT EASY

SAVE TIME & MONEY

EXCLUSIVE PRICING

TOTAL FLEXIBILITY

For More Information Visit GirishGPO.com

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Join Our New National GPO The Girish GPO Coming to You in Early 2019 Our mission is to create the opportunity (without interfering with your primary supplier relationship) for our member pharmacies to buy quality generic pharmaceuticals and OTC products at a competitive price.

President & CEO: Vanett Tackis Founded: 2015 Employees: 20 Stock Symbol:

Privately Owned (847) 580-1350 Fax: (773) 856-3204 Website: www.girishgpo.com Phone:

Company Background The Girish GPO and its affiliate, Glenview Pharma, are the culmination of founder Girish Ray’s 30+ years of experience and his understanding of the generic drug distribution and manufacturing industry (Rx and OTC). As he navigated the industry, Girish came to realize that small, independent pharmacies are increasingly being taken advantage of by insurance companies, competitors, chains, and drug wholesalers. Girish GPO was born from Girish’s vision to provide a platform which could leverage bulk buying of generic drug products and support the 25,000 independent pharmacies nationwide through a unique virtual distributor network, powered by technology and independent localized investment.

Product Overview Glenview Pharma Inc. is a private label distributor and manufacturer of generic drug products based in Chicago, IL, with nationwide coverage.

Product Specifications Glenview Pharma will carry a full line of Rx and OTC generics at very competitive prices. Our Girish GPO members will be able to shop and order them through our custom online portal. Key Customers A major part of The Girish GPO’s commitment to the independent pharmacy industry is our national level of legal and financial support for legislative activities. Our member group of industry advocates will be instrumental in creating positive change for independent pharmacy. Markets Served The Girish GPO will have independent pharmacy members in all 50 states. Through membership in our GPO, our members will have the opportunity to buy product through Glenview Pharma and our virtual distributor network. Trade Shows/Meetings Attended The Girish GPO will have a presence at most of the national trade shows and our virtual distributors will be active in local and regional independent pharmacy activities. Ordering Information

When you join The Girish GPO, you will have access to our custombuilt ordering portal. On the portal you will be able to place, track, and pay for orders, as well as communicate with everyone connected to The Girish GPO.

Through our virtual distributor network and manufacturing capabilities, Glenview Pharma can successfully sell products to wholesalers, HMOs, GPOs, buying groups, federal, state and local government agencies, retail chains, and independent pharmacies. We have the ability to service and support each customer and reach all distribution channel segments within the industry. We have built a professional, resourceful, personable, and highly ethical reputation in the pharmaceutical industry. As one of the trusted private label distributors and manufacturers of generic pharmaceuticals in the United States, we work directly with a range of reliable and ethical manufacturers in the USA, India, and China, as well as other countries around the globe.

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Improve Patient Health with Built-In Adherence Tools “Expanding our prescription synchronization program and utilizing QS/1’s built-in tools led to a 22% increase in monthly volume and the acquisition of a second location.” Jason Turner, PharmD, owner of Moundsville Pharmacy & QS/1 customer since 2003

qs1.com 866.632.9619

Learn more about Jason’s success. To watch videos and read the case study, scan the code or visit www.JasonsQS1story.com. ©2018 J M SMITH CORPORATION. QS/1, NRx and the QS/1 logo are registered trademarks of the J M Smith Corporation. QS/1 is part of Smith Technologies, LLC, a subsidiary of the J M Smith Corporation.

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

QS/1® – Customer Driven, Community Inspired Empowering community pharmacies to improve the health and well-being of their patients and communities. President & CEO: Kevin Welch Founded: 1977

Employees: 500+ Toll-Free Phone:

(800) 845-7558 Phone: (864) 253-8600 Fax: (864) 253-8690 Address: 201 W St. John Street Spartanburg, SC 29306 Website: www.qs1.com

Company Background

QS/1 leads the way in technology and automation for the healthcare industry. Our software, services, and support for community, outpatient, and home medical equipment providers allow our customers to efficiently and effectively contribute to the health and well-being of their patients and communities. QS/1’s solutions ensure success by preventing medication errors, increasing patient adherence, and providing Medicare Part B compliance documentation. We provide personal training and support backed by research and development expertise that spans more than 40 years.

Product Overview

America’s leading and most trusted pharmacy management software is where competitive pharmacies turn to improve patient health and drive profitability. Our solutions bring the entire pharmacy together to deftly manage everything from patient-health outcomes to DIR fees, 340B, and more. QS/1 provides hundreds of ready-made interfaces to aid daily productivity, including EHRs/eMARs, dispensing systems, adherence packaging, content management, and more. QS/1 provides several tools to improve patient adherence and convenience, including prescription synchronization, IVR, mobile refill apps, web refills, and automated refill reminders. Pharmacy dashboards improve workflow and avoid bottlenecks by tracking refills, voicemails, error resolutions, and quality assurance queues. Our systems are scalable, allowing you to add modules such as accounts receivable, document management, nursing home, and advanced reporting, as needed. Our solutions fully integrate with other QS/1 systems, including Point-of-Sale, SystemOne® for HME, IVR, and Multi-Site Management (MSM™). Our community pharmacy solutions include: • NRx®: Comprehensive Pharmacy Management System • SharpRx®: Intuitive Pharmacy Management System

Features & Options

1. eCare Plans: Built-in tools that allow pharmacists to create and

send patient health information to other healthcare providers to improve overall health outcomes.

2. Medication Reconciliation: Helps avoid errors by comparing

orders to what the patient is taking.

3. Patient Health: Built-in tools that enable pharmacists to document

patient care to share with their healthcare team. Outcome features like the Patient Chart document immunizations and monitor lab values. 4. A dherence – Refill Reminder, Medication Synchronization, and MTM: Fully integrated synchronization tools help determine a patient’s best date, CycleRx calculates prescription short-fill amount; Health-Minder® creates a refill reminder program, and Tickler alerts staff that refills are due. 5. I mmunizations: Create and bill directly in the software and print or fax notifications to physicians and submit to state registries. 6. N ursing Home: Easy-to-use tools tailored specifically to help retail pharmacies support the unique needs of small-scale long-term care facilities. 7. D elivery: Provides a competitive advantage by offering patient convenience, which drives loyalty. Delivery can increase adherence and improve efficiency. 8. A dherence Packaging: Interfaces with multiple adherence packaging vendors, allowing you to help patients take the right meds at the right time.

Testimonials

“ Over the last three years, we have increased the number of prescriptions we fill over 260%. We could not have done it without QS/1.” — Corbin Ferrell, Pharm.D., Lone Star Circle of Care

“ QS/1 is ready to grow with their pharmacies. They are able to help us. I can see it already with new products and new innovations that help increase our workflow, increase efficiency, and maximize everything that we do.”

— Lupe Hollingsworth, R.Ph., AccessHealth Pharmacy

Additional Product Modules

1. Point-of-Sale: Integrated storewide solution manages inventory

and drives profits.

2. IVR: Increases convenience by allowing patients to call in refills

when it’s convenient for them. Available for single or multiple locations. 3. m obileRx®: Smartphone app for iPhone® and Android™ devices that allows patients to quickly order refills, view their profiles, and set reminders to take their medications. 4. Q S/1 DeliveryRx®: Apple®-supported app that scans driver’s licenses, captures signatures, and collects payments to upload to the system via Wi-Fi.

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NEW! Easy & accurate dosing with every CLICK Letco Med is happy to partner with DoseLogix to bring you the Topi-CLICK® 35 DoseCheck™ topical dosing dispenser. EASILY VERIFY EVERY DOSE with an independent check system to keep data logs for long-term care facilities and caregivers.

GET 10% OFF* Topi-CLICK® 35 DoseCheck™ until March 1st, 2019!

Call Letco at 800.239.5288 and use Promo Code DCTEN19!

IDEAL FOR HEALTHCARE FACILITY USE These graduated marks provide assurance so you can verify and record every dose Bottom of the plunger indicates the amount of medication remaining 0.25mL per CLICK

*Offer expires on March 1st, 2019. Offer valid with promo code. Must order through Letco to get the 10% discount.

WHY LETCO?

Letco provides a wide and comprehensive portfolio of safe and consistent top-quality chemicals, compounding supplies, and equipment at highly competitive prices.

WE’RE LETCO, LET US HELP. letcomed.com

800.239.5288

Compounding Ingredients | Advisory Services | Supplies | Specialty Products | Equipment

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Letco Provides a Comprehensive Portfolio With Unwavering Quality to Compounding Pharmacies Letco provides a wide portfolio of safe and consistent top-quality chemicals, compounding supplies, and equipment. In addition, an extensive range of dosage forms and delivery systems are available including topicals, injectables, liquids, transdermals, inhalation, oral solids, and controlled substances.

President & CEO: Doug Bowman Founded: 1993

Employees: 100+ Toll-Free Phone:

(800) 239-5288

Address: 460 E. Swedesford Road, Suite 2040

Wayne, PA 19087 Website: www.letcomed.com

Company Background Since its inception in 1993, Letco Medical has earned and built a reputation as one of the most innovative companies in the compounding industry. An employee owned company headquartered in Wayne, PA, is the supply partner of choice for profit-conscious compounding pharmacies everywhere. Letco Med has invested heavily in building a company that can serve the needs of compounding pharmacies today, tomorrow, and into the future, with a full-line of products and complementary programs and services. With a dedicated focus on the U.S. compounding market, Letco Med provides a wide and comprehensive portfolio of safe and consistent top-quality chemicals, compounding supplies, and equipment at highly competitive prices.

Proprietary Programs & Services Letco Med enables pharmacies across the U.S. to take full advantage of compounding as a profit center. Letco Med provides a wide array of value-added solutions: n Pharmacy Professional Services Providing support to you at no additional charge; we have you covered including pharmacy consultation, formulas, formulation support, USP <800>, and a variety of other technical support offerings. n Education Value Program Save up to 60% on continuing education training that leverages Letco’s Platinum sponsorship with the American College of Apothecaries to provide the best industry rates. n Quality Savings Program Save up to 20% on laboratory service costs utilizing our proprietary Quality Savings Program in partnership with ARL Bio Pharma, the nation’s leading analytical laboratory. n NEW! Regulatory Solutions Program A partnership designed to provide you with expert regulatory consulting and deliverables.

Product Overview Letco Med’s product line includes chemicals covering a broad range of therapeutic categories, as well as supplies, equipment, capsules, and pre-made topical bases. In addition, an extensive range of dosage forms and delivery systems are available, including topicals, injectables, liquids, transdermals, inhalation, oral solids, and controlled-release.

n Financial Services Program Finance 100% of the cost of the equipment with incredibly flexible payment programs that suit your business.

Letco Med is focused on unwavering quality, exemplified by the company’s industry-leading quality assurance programs, stringent quality control procedures and an unblemished record with the FDA. • We are an FDA registered cGMP facility with VAWD accreditation. • We operate in compliance with all regulatory requirements. • We are committed to an ethical standard that begins and ends with quality. • It is the solutions we provide and our operations that push us toward perfection. • Our commitment to every customer is to provide the highest level of service.

At Letco, we take pride in delivering the products, services, and support needed to meet today’s challenges. We are equally committed to facing the future as your trusted partner. With complete dedication and focus on our customers, Letco is the ideal supply partner to help you realize significant profit opportunities for your compounding practice.

n ValueVue A quick-turn proprietary process that allows compounding pharmacies to assess purchasing effectiveness and save up to 30% on compounding purchases.

We’re Letco. Let Us Help. For further information visit, www.letcomed.com.

Ordering Information

To order call (800) 239-5288 or visit www.letcomed.com.

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6'-6 3/4"

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WILL CALL / BTC

FRONT COUNTER

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& DM E

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2'-0"

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SHOPPING CARTS / BASKETS

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T. 800.934.6798 5'-0"

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2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Lozier Store and Pharmacy Fixtures – Free Layout and Design by RxShelving.com RxShelving.com provides an easy-to-use, one-stop-shop for all your healthcare related equipment needs. President & CEO: Patti Pettibone Toll-Free Phone:

(800) 934-6798 (314) 534-1081 Fax: (314) 534-0583 Address: 4216 W. Dr. Martin Luther King Drive St. Louis, MO 63113 Website: www.rxshelving.com Phone:

Company Background RxShelving.com is a division of Surplus Equipment Company; a leading distributor of Lozier Store and Pharmacy Fixtures. We created RxShelving.com to provide an easy-to-use, onestop-shop for all your retail and pharmacy fixture needs. Our website features Lozier Classic Rx Shelving, Flex Rx Shelving, Lozier Pharmacy Cabinets, Gondola Shelving, and Merchandising Systems. As a stocking distributor of Monaco Prescription Hang Bags, we keep a full-line of bags and accessories in stock for fast shipping. We also offer discounted prices on narcotic cabinets, med carts, backroom shelving, bins, and lockers. Be sure to visit our website for everything you need to set up your retail store or pharmacy! Most people like the self-serve nature of our website, however, if you prefer a personal contact or need help with layout and design, just give us a call.

Product Overview n Quality Product – Quality Service What a great time to be an independent pharmacy! Brick and mortar stores are making a comeback and you can count on RxShelving.com to be there every step of the way. Lozier is our preferred partner for quality store and pharmacy fixtures. They have been the favorite among retailers for over 60 years. Lozier shelving is based on standard components that withstand the test of time. Our shelves and accessories can be used on Lozier fixtures that you bought 40 years ago or last month. Other manufacturers change designs forcing you to upgrade everything. We will work with you to incorporate your existing fixtures into your new design so you only replace what you need. We think you will like our approach, it’s good for you, it’s good for us, and it’s good for the environment!

Additional Product Lines n Flex Rx Shelving The Flex Rx Pharmacy System features open backs, shelves that adjust on 1" centers and down slant 17° for easy access to product on higher shelves. n Classic Rx Shelving The Classic Rx Shelving units feature a two piece modular design with closed backs and sides. n Store Fixtures Lozier store fixtures and merchandising systems are built around standard units that easily adjust to meet your changing needs. We offer a complete line of island sections, wall sections, end caps, and accessories. Lozier Shelves are offered in two position (TL) and multi-position (DL) styles. Shelves have double rows of perforations on 1" centers at the front and rear edges to accommodate vertical dividers, binning, and product retainers. n Pharmacy Cabinets The Lozier Undercounter System offers a wide variety of units that can be adapted to fit your individual needs. Choose from narcotics cabinets, bottle dispenser units, open and closed storage cabinets, and more! n Bins We are pleased to represent Quantum Storage products. We offer a wide selection of dividable bins and drawers that are ideal for storing patient supplies, medication, and small parts. n FireKing RX3641 Pharmacy Safe The dual doors provide added capacity and separate access control – providing two secure areas in one enclosure. The RX3641 safe is equipped with 12 pull out sliding drawers with horizontal and vertical dividers to organize narcotic storage.

Ordering Information

We are always happy to help with layout and design. Just provide us with a rough sketch of your location including room dimensions and locations of doors and windows, as well as any obstructions (columns, etc.). We will create a suggested layout drawn to scale and send it back with a quote. You can fax your sketch to (314) 534-0583 or email it to patti@rxshelving.com.

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we design, we furnish, we communicate

LAKEWAY PHARMACY, AUSTIN, TX

PURE CARE, SAN DIEGO, CA

VILLAGE PHARMACY, MARLBORO, NJ

PHARMA ONE, DALLAS, TX

www.sartorettoverna.com | usa@sartorettoverna.com

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Sartoretto Verna™ Means Innovative Fixtures and Design for Professional Community Pharmacies Since 1965 We design and furnish new pharmacies from A to Z and renovate existing ones with only one goal in mind – grow your business and make your community happier and healthier. CEO:

Luca Sartoretto Verna Founded: 1965 Phone: (646) 569-9091 Address: 311 West 43rd Street 12th Floor New York, NY 10036 Website: www.sartorettoverna.com Email: usa@sartorettoverna.com

Company Background

Sartoretto Verna is a family company sharing over 54 years of industryleading pharmacy design expertise in 30 different countries all over the world. We are all architects, but our vision of pharmacy design is not limited to our innovative fixtures. It reflects our wide knowledge and expertise in the market in terms of productivity by SQMT, specialized solutions, visual merchandising, categorization, and communication integrated into every project and shelving display. Our mission is to create optimized spaces with efficient workflows, always tailored to your needs and budget. If you love your profession, you need to invest in creating the perfect location to improve your teamwork and customer experience. The more pleasant your pharmacy atmosphere, the more your customers will want to stay and continue to shop. A welcoming pharmacy means more profits in the currently changing market. We can help you be unique and different in order to increase your sales and to create a professional pharmacy, a true health destination.

Product Overview

Since 1965, we have made quality specialized fixtures patented for pharmacies combining Italian design and innovation, investing our resources in R&D in order to stay up-to-date with the latest technologies.

Services

• Pharmacy design and space planning (interior and exterior study) for new locations. • Refurbishment and restyling projects for existing pharmacies. • Brand identity and graphic design (logo, packaging, advertising, etc.). • Category study and visual merchandising. • Specialized award-wining furniture (RAL® Systems and Easychain®).

Key Customers

Independent pharmacies across the United States including retail, hospital-owned, specialty, and compounding.

Why Us?

• Unlike our competitors, we have unique history, know-how, and experience. • Our history follows the evolution of the pharmacy and how we have grown with it. • Our know-how is based on constant research in technology, materials, merchandising techniques, and fixtures, as well as a big part of our work, our innovation process. • Our experience makes us one of the leading companies in the sector. We are aware of what’s going on worldwide in the pharmacy market. We are global and know exactly what will happen next. • With all this, and the knowledge of your customers and local traditions, we will help you raise your profits and your pharmacy’s reputation.

Testimonials

“ If you are looking for uniqueness, efficiency, and beauty, this is the company to go with. At the end, they make you stand out.”

— Iheanacho Ezirim, Owner, Lakeway Pharmacy, Austin, TX

“ Sartoretto Verna is the ideal solution for designing and creating pharmacies that look great, succeed, and win in today’s tough market for independent pharmacies.”

— Omar Eliwa, Pharmacy Manager, Welltopia Pharmacy, Thiensville, WI

“ T he Sartoretto Verna professional team has a keen eye for details while designing and managing a project from conception to completion. Thank you all.”

— Robert Hall, MD, Provo Water Company Ltd.

“ Sartoretto Verna helped us bring the quality and innovations of the ‘Made in Italy’ style right to our hometown. Instead of being cold and impersonal like a typical chain drug store, our store brings elegance and ambiance of a small boutique to the community pharmacy.”

— Stan Hish, Marlboro Village Pharmacy, Marlboro Township, NJ

“ I cannot say enough good things about the Sartoretto Verna team. They are very creative and their designs are very unique. They also created our logo and graphics which were truly one of a kind! In terms of design, we get compliments about our store from every customer that comes into our pharmacy. Their working drawings are extremely detailed and cover everything your contractor would need to execute their concept. Will definitely use again if we decide to expand our pharmacy!”

— Randa Beshai Said, Pure Care Pharmacy, San Diego, CA

Ordering Information

For more information on our products and services, please email us at usa@sartorettoverna.com or visit our website www.sartorettoverna.com. WINTER 2019

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questions? 877.766.0321 Call al underwood

SunglaSSeS & Sun-BIFOCalS

ReadeRS

FrAnKLIn eYeWeAr® “BOutIQue” Sun And reAdIng gLASS deALS Displays hold 72 pair plus Storage Base!

FREE DISPLAY! FREE SHIPPING!

Base 14” square, 66” tall – $200 Value

Al Underwood, Owner

Reading Glasses – Color Coded by Strength 144 pair $6.99 Readers @ $3.50 each FREE BOUTIQUE DISPLAY INCLUDED Deal #FRB72

Total cost

$ 504.00 0.00 $ 504.00

Sunglasses – Color Coded by Category 108 pair $6.99 Sunglasses @ $3.50 each 36 pair $9.99 Polarized & Sun-Bifocals @ $5.00 each FREE BOUTIQUE DISPLAY INCLUDED Deal #FSB72 Total cost

$ 378.00 $ 180.00 0.00 $ 558.00

Displays are plan-o-gramed with labels to match the price tags on all glasses. This helps you keep your display organized for maximum sales, and simplifies re-orders.

MORE AT WWW.FrAnKLIneYeWeAr.COM

questions? a AL underWOOd At 877.766.0321 refills: Sunglasses: $42 dozen assorted

Sun-Bifocals & Polarized: $60 dozen assorted

SungLASSeS $699 retail $350 cost

Always A Variety Of Styles

refills:

Sun-BIFOCALS & POLArIzed $999 retail $500 cost

$42 dozen assorted 1.25 - 4.00 strengths come with display. 1.00 strength by special order only.

1.25 $699 Diopter

4.00 $699 Diopter

“Helping Congress read the fine print.” www.franklineyewear.com

Find us on

P.o. Box 13887, Jackson, ms 39236 P: 877.766.0321 f: 877.766.9542

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Color Coded Sun and Reading Glasses Program by Franklin Eyewear®

Reading glasses price tags are color coded by strength and sunglasses price tags by category. This makes it easy to keep your displays organized and makes re-ordering simple!

President & CEO: Al Underwood Founded: 1975 Toll-Free Phone:

(877) 766-0321 (877) 766-9542 Address: P.O. Box 13887 Jackson, MS Website: www.franklineyewear.com Fax:

Company Background Franklin Eyewear evolved as Al Underwood drove from drugstore to drugstore in his home state of Mississippi in the early 1980s. Al had developed a sunglass program that he started selling to convenience stores in 1975, and after adding independent pharmacies along the way soon realized the need for a reading glasses program. Al added reading glasses in 1985, naming his line after Ben Franklin, who invented bifocals. After the advent of the baby boomers into reading glasses consumers, it was no longer just about function as fashion became a driving force for the forever young crowd buying them.

Product Overview Franklin Eyewear displays are merchandised by strength, so the consumer can turn to the panel with their strength, and see a selection of frame styles and colors. Each panel has a color coded label designating the strength. The glasses price tags are color coded to match! The $6.99 retail price opens the door to multiple sales as people have a hard time picking just one, and they want to keep them in many places for easy access.

Testimonials “ Our customers resoundingly say ‘Great price, great style, and great products!’ We have fortunately noticed repeat business from these customers who are referring others to our pharmacy for your product. CVS is right across the street from our location and charges over $20 for glasses that are inferior and unattractive. We are now proud and happy to carry Franklin Eyewear in our community pharmacy.”

— Francis DiMarco Pharm.D., Wilmont Pharmacy & Surgicals, Scarsdale, NY

“ Franklin Eyewear has been a great addition to our front store. Customers love the quality and price of the eyeglasses and Al is extremely knowledgeable and will get you everything you need to start selling glasses. From counter displays to full floor models they have everything you need. It’s always nice to walk by Franklin Eyewear at a trade show or conference because Al always remembers his customers and makes a point to say hello. We highly recommend Franklin Eyewear, I wish all our vendors were this great!”

— Alex Doyle, Conley’s Drug Store, Ipswich, MA

“ I was convinced no one would buy readers or sunglasses from an independent pharmacy when so many other places carry them. Boy was I wrong. I first carried Franklin Readers and they flew off the rack. I have people that come just for the trendy, good quality, reading glasses we sell. So I decided to try carrying the sunglasses as well. These have also been a great seller and a convenience for people.”

— Jennifer Palazzolo, Flatiron Pharmacy, Longmont, CO

Ordering Information Order online at www.franklineyewear.com or call (877) 766-0321.

In addition to reading glasses, Franklin Eyewear offers a corresponding sunglasses program, color coded by category – sports, trendy, and fashion all at $6.99 retail. Also included in the sunglasses program for $9.99 are polarized sunglasses and sun-bifocals. Sunglasses with bifocals make it easy to read your smartphone in the sunlight. Franklin Eyewear’s easy-to-maintain color coded program with quality and style at reasonable retails and 50% margin make you competitive in today’s market, and keep your customers coming back for more.

WINTER 2019

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Polk’s Drugs transitions to next generation of pharmacy management with the help of QS/1®

THE CHALLENGE:

CASE STUDY

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Case Studies

SharpRx has a lot of the same power without the complexity. “It was obviously designed with the idea that you let the software do the work, and that’s probably what impressed me most,” he said. “Things

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www.tcgrx.com

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PRIMARY INT

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Intuitive and Easy-to-Use “SharpRx’s greatest benefit is how intuitive the system is,” Murphy said. “Some of the traditional pharmacy systems that have been around for many years may be very powerful, but a lot of that power comes at a cost of complexity.”

inventory.

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“I was relocating one of my stores. It was pouring rain and after hours. My account rep brought the merchandiser to help – they packed the totes, helped load the truck, and then set everything up at the new store. No other company would do that. Without them, it would have

Raj Patel, R.Ph.

been a very tough night.”

Port Saint John Discount Pharmacy, FL

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