IMPROVING PAT I E N T C A R E & PHARMACY P R O F I TA B I L I T Y Fall 2020
Community • Specialty • LTC
20 Unique Products & Services
Discover 20 products and services that will help your pharmacy improve patient care or increase profitability.
Multi-Dose Packaging Systems and Resources Industry Expert Q&A, Market Leaders Buyer’s Guide, and More page 50
8 Thought Leader Videos
Eight Video Series Including Comprehensive Pharmacy Services – SPARx, ACHC, Micro Merchant Systems, and Parata page 30
2 Case Studies
QS/1 and Temptime
SELLING YOUR PHARMACY?
ONE FREE PHONE CALL COULD SAVE YOU $300,000 OR MORE. Do NOT discuss the sale of your pharmacy with a chain, wholesaler, or independent buyer without a free, no obligation consultation.
Get the highest possible price and avoid any unnecessary risks.
3 Nationwide Representation 3 Experienced in All Sizes of
Transactions and All Buyer Types
Daniel J. Lannon, RPh, Broker
Call 888.808.4RPH (4774) Text 651.769.4932 Email dan@pharmacycbs.com Web pharmacycbs.com
3 Competitive Rates 3 Licensed and Insured
COVID-19 update – what sellers need to know: • Pharmacies are an “essential business.” • There are more buyers than stores for sale. • Financing is readily available for buyers. • Independent buyers often outbid national chains. • If you are considering selling, now is a great time. Let our bidding process get you the highest price!
CONTACTED BY A CHAIN? CALL ME FOR A FREE CONSULTATION.
© 2020 Pharmacy Consulting Broker Services.
Design» Design » Craft Craft» » Ship Ship» » Install Uniweb Does it All!
U
niweb designs and builds cost-effective adaptable, modular, and portable displays. Whether it’s new construction or a renovation, Uniweb offers AMERICAN MADE fixture solutions! Discover how Uniweb's customer-first philosophy, dedication to innovation and quality provides their customers with unmatched products and support, delivering more than just shelving.
We offer an array of custom fixtures that can be freestanding or wall mounted for departments such as:
Pharmacy Grocery Retail Modular Rooms Check-Outs Mobile Displays Seasonal HBA Millwork Pop-Up Consultation On-Line Pick-Up Centers Locking Units TeleHealth Rooms
EMPOWERING THE NEIGHBORHOOD PHARMACY
Omega Pharmacy Group To evaluate and compare your current price ďŹ le for free, please write to us at info@OmegaRxGroup.com
We represent independent pharmacies,
Contract negotiations and
leveraging our buying power to help
vendor relationship management
them access pharmaceuticals at the best prices.
Analytical Reporting
www.OmegaRxGroup.com
Contents WAY
Returns Services for Retail, Specialty and Long-Term Care Facilities 20 YEARS in providing returns for specialty and LTC facilities 3 out of 5 top-tier specialty pharmacies use PharmaLink Online REAL-TIME reporting platform Receive MAXIMUM credit for returned products ON-SITE and MAIL-IN services nationwide
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Call: (800) 257-3527 | pharmalinkinc.com
20Ways Draft 4 7.16.2020 revised.indd 1
8/3/2020 9:40:04 AM
Quality and Innovation Defines PharmaLink’s Pharmaceutical Return Services PharmaLink’s innovative approach to pharmacy returns provides the most cost-effective, accurate, and compliant solutions to safely remove unsaleable pharmaceuticals from pharmacies, hospitals, and other healthcare organizations.
WAY Build a more profitable and customer centric pharmacy. Save the date for:
CARE | LEAD | INNOVATE | MOTIVATE | BALANCE
A virtual summit presented by Retail Management Solutions. October 22, 2020 Featured Speakers:
Terri Norvell, Leadership Guru
Chris Cornelison, Pharmacy Expert
Patti Mara, Author/Business Coach
1.877.767.1060 | sales@rm-solutions.com | www.rm-solutions.com
page 25
WAY MULTI-DOSE PACKAGING SYSTEMS & RESOURCES
From adherence packaging and vial-filling to workflow and patient experience solutions, Parata’s got you covered. Our technology drives efficiencies and keeps your pharmacy teams engaged with patients to improve medication adherence and boost customer loyalty. Explore the most comprehensive pharmacy automation portfolio at parata.com.
Adherence Packaging & Inspection
20_Ways_Fall_Retail_LTC_Specialty_Ad_00000_8.5x10.875.indd 1
Workflow & Inventory Management
Vial-Filling Robots
866.251.6171 parata.com
Secure Pick-Up Kiosks
Giovanni Livera, Chief Wondermaker
This October, Join RMS for the first-ever CLIMB summit. In just 3 hours, this transformational virtual event will help you take the first steps to build a better business. Registration is free with code RXINSIDER2020.
page 29
Parata – Grow Your Business With Scalable Automation and Workflow Solutions for Your Pharmacy
Powering pharmacies to help people lead healthier lives.
Becky Templeton, Compliance Expert
Take the next steps in building a better business and register today (free with code RXINSIDER2020) at www.pharmacyclimb.com
Build a Profitable, Customer-Centric Pharmacy With RMS at the CLIMB Virtual Summit
Thought Leader Video Series
Explore the technology, expertise, and people you can count on.
7/21/2020 1:23:13 PM
page 30-31
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demonstrate your commitment to quality pharmacy
Achieving ACHC Accreditation reflects a pharmacy’s dedication and commitment to meeting standards that demonstrate a higher level of performance and patient care. Our team of industry experts developed relevant standards with providers’ needs in mind.
pharmacy accreditation services: Ambulatory Infusion Center
Infusion Pharmacy
Long-Term Care Pharmacy
Specialty Pharmacy
Mail Order Pharmacy new !
With DMEPOS
Infusion Nursing
Without DMEPOS
PCAB Accreditation Non-Sterile Compounding (Ref. USP <795>) Sterile Compounding (Ref. USP <797>)
experience the achc difference:
Distinction Among Competition
Industry-Expert Surveyors
Payor Recognition
To find out more, call (855) 937-2242 or visit achc.org
CULTIVATE CUSTOMER RELATIONSHIPS.
WATCH BUSINESS GROW.
IMPLEMENT THE SOFTWARE THAT BOLSTERS SUCCESS. Pharmacists who use the adaptive, intuitive, user-friendly software BestRx offers definitely reap the benefits. Because our simple-yet-sophisticated technology lets them turn their attention to things more important: namely, strengthening customer relationshipsâ&#x20AC;&#x201D;and growing.
FIRST-TO-MARKET FEATURES
EASY TO USE PLATFORM
At The Heart of Growth
#1 IN SOFTWARE SUPPORT
Contents WAY
WAY
Yuyama’s Quiet and Intelligent Litrea III Pouch/Compliance Packaging Automation
MULTI-DOSE PACKAGING SYSTEMS & RESOURCES
MULTI-DOSE PACKAGING SYSTEMS & RESOURCES
DOSIS Systems Automates Production 24/7 With Little Attention From Technicians
Our goal is to see your pharmacy thrive by automating, both day and night, your major blister card production.
The robustness and versatility of the quiet Litrea III will deliver you accuracy, speed, and technician relief in addition to saving you money and time. Your silent partner in success!
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In response to the “new normal” in pharmacies around the country, The Compliance Team is offering a new certification program to help keep pharmacies on the leading edge of patient protection.
Pharmacy Testing Certification for COVID-19 and beyond. Provides pharmacies with the education and tools necessary to achieve Pharmacy Testing Certification for COVID-19 and other CLIA Waived tests.
Offers pharmacies new revenue opportunities via Point of Care and Collect and Transfer testing.
Assures pharmacy customers, payers, and employees that their pharmacy testing quality has been validated by a third party. M P L A RY P RO
EXE
QUA
RD
VIDER®
For more information: 215-654-9110 TheComplianceTeam.org/pharmacy-testing
A LITY AW
Pharmacy Testing Certification
Trusted, nationally recognized, Exemplary Provider® third-party validation.
page 39
The Compliance Team Introduces Pharmacy Testing Certification for COVID-19 and Other CLIA-Waived Tests
Case Study: QS/1®
CASE STUDY
Getting There... Together
Getting there ... together.
Community pharmacists are navigating tremendous demands, choosing their own paths to success. QS/1’s pharmacy management systems and integrations with strategic partners can accelerate your way – like we’ve done for Michelle Farrell, Pharm.D., BCACP, owner and pharmacy manager at Boscobel Pharmacy in Boscobel, WI. The county's only community pharmacy, Boscobel serves over 3,500 patients within a 40-mile delivery radius. It embraces its role as a destination for clinical services that keep their patients and business healthy.
Pharmacy Testing Certification assures your customers, patients, payers, and employees that your pharmacy testing quality has been validated by a nationally recognized third party.
qs1.com | 800.231.7776 Contact QS/1 today about accelerating your path to clinical services.
page 40-43
page 37
20Ways MISSION To educate pharmacy management on products and services that serve to improve patient care or improve a pharmacy’s financial bottom line, while distilling and presenting this relevant information via 20 product profiles.
QUARTERLY ISSUES Fall 2020 IMPROVING PAT I E N T C A R E & PHARMACY P R O F I TA B I L I T Y Fall 2020
PATIENT CARE &
PHARMACY COST C O N TA I N M E N T
Community • Specialty • LTC
Summer 2020
20 Unique Products & Services
Discover 20 products and services that will help your pharmacy improve patient care or contain costs.
Multi-Dose Packaging Systems and Resources
Drug Diversion & Opioid Stewardship
Industry Expert Q&A, Market Leaders Buyer’s Guide, and More
Industry Expert Q&A, Market Leaders Buyer’s Guide, and More
page 50
8 Thought Leaders
Discover 20 products and services that will help your pharmacy improve patient care or increase profitability.
Specialty Pharmacy Solutions (Technology & Software) Industry Expert Q&A, Market Leaders Buyer’s Guide, and More page 56
8 Thought Leader Videos
ARxIUM, Sentry Data Systems, Comprehensive Pharmacy Services, ACHC, Parata, and More
Eight Video Series Including Medicine Shoppe International, Inc., Comprehensive Pharmacy Services, Sentry Data Systems, and ACHC
page 32
3 Case Studies
page 30
2 Case Studies
Comprehensive Pharmacy Services, Charles River, and GSL Solutions
QS/1 and Temptime
Community • Specialty • LTC
20 Unique Products & Services
page 46
2 Case Studies
Community • Specialty • LTC
Spring 2020
Infusion
Discover 20 products and services that will help your pharmacy improve patient care or increase profitability.
page 30
Issue Focus: Retail, Specialty, & LTC Issue Frequency: Spring, Fall, & Winter Circulation Per Issue: 28,500+ 18,000+ Owners (Independents) 1,500+ Long-Term Care Pharmacies 2,500+ Retail Chain Executives 2,500+ Industry Executives 2,000+ Trade Show Handouts
•
20 Unique Products & Services
Eight Video Series Including Comprehensive Pharmacy Services – SPARx, ACHC, Micro Merchant Systems, and Parata
Issue Focus: Hospital & Infusion Issue Frequency: Summer & Winter Circulation Per Issue: 12,200+ 6,500+ Hospital Directors 2,200+ Clinical Consultants 2,500+ Industry Executives 1,000+ Trade Show Handouts
Health System
Winter 2019 / 2020
IMPROVING PAT I E N T C A R E & PHARMACY P R O F I TA B I L I T Y
I M P R O V I N G
8 Thought Leader Videos
2020 CIRCULATION
Spring 2020
Summer 2020
Medicine Shoppe International, Inc. and CPS SPARX
Health System • Infusion
Community • Specialty • LTC
N G I M P R O VI IM P R RE PATIENT CA &
OVING PAT I E N T C A R E
T & CPOHS A PHARMACY RMACY ENT C O N TA I N P RMO FI Winter 2019
Health System Winter 2020
•
TA B I L I T Y
Infusion
Community • Specialty • LTC
20 Unique 20 Unique Products Products & Services and services Discover 20 products & Services pharmacy improve that will help your contain costs. 20 products patient care or Discover and services that will help your Compounding pharmacy improve 503B Outsourcedpatient care or increase profitabilit Facilities & Services y. Market Leaders Cannabidio Industry Expert Q&A, l (CBD) More Guide, andResources Buyer’s & Products page 48 Industry Expert Q&A, Market
8 Thought Leaders 8 Thought Leader Videos 7 Case Studies 4 Case Studies Leaders Buyer’s Guide,
Pharmacy Services, Sentry Data Systems, Comprehensive ACHC, and More Verity Solutions, Eight Video Series Sentry Data Systems, and
and More page 46
34
page Including Parata, PharmaLink, Pharmacy Consulting Broker Services
River, Visante and NuAire, Parata, Charles Retail Management Solutions
page 20
Care Services, Medicine Shoppe Noritsu Pharmacy Automation, International, and Temptime
Community • Specialty • LTC & Health System • Infusion
Visit 20Ways ONLINE at RXinsider.com/20Ways
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INTRODUCING
Medterra Clinicalâ&#x20AC;&#x2122;s Cannabinoid Blend is a high-potency blend of cannabinoids that aims to deliver a holistic approach to wellbeing. True to Medterra standards, this blend is free of THC while still containing meaningful levels of cannabinoids like CBG, CBN, CBC, and CBDV. Combining additional cannabinoids with our high-quality CBD makes this product a great option for consumers looking to get well-rounded benefit. GMP certified facility Third Party Tested Pharmacy Webinars offered
BUY 2, GET 1
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Educational platforms for pharmacists Full turn-key solution Acrylic locking display cases offered with orders All marketing materials included with orders Exclusive to independent pharmacies and medical practices
MEDTERRA ORIGINAL
MEDTERRA CLINICAL Exclusive to independent pharmacies and medical offices only.
CALL OR EMAIL YOUR MEDTERRA REP TODAY TO PLACE YOUR ORDER. CJ@medterracbd.com | (949) 281-8784
Rees Scientific IN TODAYâ&#x20AC;&#x2122;S UNCERTAIN TIMES, BE CONFIDENT ABOUT THE MONITORING OF YOUR MEDICATIONS AND VACCINES. OXYGEN MONITOR COLD STORAGE
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* Sensors available for temperature, humidity, differential pressure and much more * Meet compliance for FDA, Joint Commission, USP <797>, USP <800> and more * We can monitor compounding, hospital, chain and community pharmacies * System can be wired, Zigbee wireless, WiFi or a hybrid of all
609.530.1055 www.reesscientific.com
Contents WAY
WAY MULTI-DOSE PACKAGING SYSTEMS & RESOURCES
RetailSTARx – All-in-One Pharmacy Point-of-Sale and eCommerce Software by CAM Commerce
Manage prescription and OTC sales, dispensing and wholesale integrations, delivery signatures, eCommerce, and more!
With over 400 reference sites SynMed® leads blister pack automation
For Pharmacies :
• Flexibility to provide optimal packaging to both retail and LTC patients • Peace of mind with proven precision • Unparalleled efficiency with production rates up to 200 bingo cards/hr and 100 multi-dose cards/hr.
synmedrx.com
info@synmedrx.com - 1 866 764 7966
page 45 WAY
Strategic Purchasing and Operations Improvement Solutions by Innovatix
Providing a Clear Path Toward Operational and Financial Excellence
Innovatix member benefits extend beyond the significant savings we provide. While group purchasing is at the core of what we do, Innovatix is committed to developing programs that help our members thrive.
Our suite of pharmacy operations improvement programs provides solutions in the following areas:
Accreditation
Medicare Part D reimbursement
Pharmacy credentialing
Pharmacy operations support
NEW: USP <800> compliance
To join our GPO or to learn more about our suite of pharmacy operations improvement programs, visit us at call
innovatix.com, email
info@innovatix.com, or
(888) 258-3273.
WAY
Pharma Logistics Delivers Credit, Compliance, and Convenience to Improve Profitability
Pharma Logistics.
The Reverse Distribution Experts.
What Can Pharma Logistics Do For You? Pharma Logistics gets you credits for expired pharmaceuticals and keeps you compliant with all state and federal regulations, allowing you to focus on what matters most…your patients. For thousands of pharmacies across the country, Pharma Logistics delivers a range of services, including:
Rapid Credit
Receive credit within 14 days.
Onsite Service
Trained and licensed representatives come onsite to check paperwork, ensure proper packaging, and prepare shipments for carrier pickup.
Box & Ship Service
Manually pack and ship your own returns with prepaid labels and boxes.
Drug Take Back
A medication disposal program that keeps your community safe and complies with the requirements of the DEA Secure and Responsible Drug Disposal Act.
Pharma Logistics is your reliable partner in pharmaceutical reverse distribution.
clean
collect
comply
Pharma Logistics brings efficiency and 24/7 visibility to the returns process so you can focus on patient care and the community. Call 888-729-7427 or visit www.pharmalogistics.com.
page 47
WAY MULTI-DOSE PACKAGING SYSTEMS & RESOURCES
Medi-Dose
EPS ...thE right PrEScriPtion for PharmaciStS ®
EPS
High quality, safe and effective products for medication administration, preparation and dispensing...in stock for fast shipment worldwide.
® ®
Unit Dos Bar Cod e, ing, Pharma Nursing cy & Sup Experts ply !
Priced low and ready to go! • Medi-Dose® Solid Oral Unit Dose Packaging • TampAlerT ® Liquid Unit Dose Packaging • MILT ® Software for Medication Identification and Bar Coding • LiquiDose® Labels • IV Additive Disposable Accessories • Steri-Dropper ® Sterile Ophthalmic Dropper Bottles • Compounding Products • Cleanroom Supplies • Ophthalmic Practice Accessories • Resealable and Ultraviolet Inhibitant Bags • Tamper-Evident Products • Bottles, Vials and Containers • Operating and Procedure Room Accessories • ShrinkSafe® Bands and Safety Products • Tapes and Labels • Maternity and Laboratory Products • Record Keeping and Identification Products • Storage and Transport Products
Visit our website for our EZ order system!
EPS
®
Exceptional Products and Service A Member of The Medi-Dose® Group
800.523.8966
MediDose.com
EPS - Right Prescription O 8.5 x 11.indd 1
Medi-Dose, Inc./ EPS, Inc. Your Community Pharmacy Supply Experts
For over 40 years, Medi-Dose/ EPS has been working with pharmacists to design and support cost-effective products, solving the specific needs of their pharmacies.
page 57 WAY
Letco Helps Compounders Stay in Control of Their Pharmacies’ Supply Needs
You’re in control with Letco as your partner. Let us help you compound controls with confidence so you can focus on patient care. Your trusted partner with an unmatched quality record for over 25 years, paperless ordering, and robust catalog and capabilities.
We’re Letco. Let us help.
Call or visit us online
800-239-5288
COMPOUNDING INGREDIENTS
|
letcomed.com/rxcontrol
ADVISORY SERVICES
|
SUPPLIES
|
SPECIALTY PRODUCTS
|
EQUIPMENT
LetCo_RxInsider_print_ad_8.5x10.875_July_2020_FINAL.indd 1
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MULTI-D OSE PAC KAG S ING SYS TEM
MU LT I- D O SE PA CK A G IN G SY S T EM S & R ES O U RC E S B u y e r ’ s G u i d e
MULTI-DOSE PACKAGING SYSTEMS & RESOURCES
Q&A Buyer’s Guide Accu-Chart Plus Healthcare Systems 1305 Remington Road, Suite I Schaumburg, IL 60173 (847) 252-7300 www.accuchart.com
Health Care Logistics P.O. Box 25 Circleville, OH 43113 (800) 848-1633 www.gohcl.com
Jones Healthcare Group 3000 Page Street ARxIUM acies London, ON N5V 5H3 1400 Busch Parkway rg Family Pharm Buffalo Grove, IL 60089 and CEO, WalbeCanada (800) 265-1009 (888) 537-3102 Pharmacist tered Regis www.joneshealthcaregroup.com www.arxium.com
ton Walberg
Bret
were es/benefits A CSS for the Medicine-On-Time, Cardinal Health - Dispill Q. What featurHealthwhen looking Company 7000 Cardinalacies Place to you y Pharm 11461 US Highway 301N, Suite 101 OH 43017 important tics? Walberg FamilDublin,ging? ation /robo FL 33592improvement (614) 553-4784 Q. Why did packa right autom Thonotosassa, medication www.cardinalhealth.com/rxdispill see significant to 722-8824 (800) I knew there per needed start using 1. ROI: We lly prescriptions pharmacy school, to
& RES OUR CES Q & A
adhere ed from my patients When I graduat to help Crocus Medical Inc. patient’s better way by filling my had to be a s. I started 572 South 5th Street, Suite C required ion regimen many patients their medicat ND 58271 s and ers, butPembina, problem in pill organiz (888)more 927-6287 medications caused option for ers, which www.crocusmed.com like the best multiple organiz packaging seemed drastically reduces the it confusion. Strip program because DOSISions. Systems by Manchac an adherence medicat taking while 1115 Second Street margin for error Alexandria, LA 71301
Care-Fill about 626-2422 tell us more(877) www.manchac.com ging? Q. Can you s ation Packa service that package Custom Medic management dose.
www.medicineontime.com – specifica in staffing ratios that the staff hour. Medi-Dose es, it was crucial more machin and work Drivecommunicate 2. As we added 70 Industrial were able to Ivyland, PA 18974as one cohesive system. individual units – to act (800)sly523-8966 together seamles
of the process your Q. What wasNoritsu Pharmacy ology into ng the technAutomationadjust implementi 6900 Noritsu Avenue staff How did the pharmacy? Buena Park, CA 90620 www.medidose.com
rs (800) 521-3686 of staff membe to onboarding? www.noritsu-rx.com . only a couple cy location small, with wn Pharma We started Drug Packagetime, LLC and medication of our Jamesto close family and friends Care-Fill is a labeled by day, for Package working out Omnicell 2012 when into dose packs 901 Drug ll® inLane ng medications at first. We were medications ded Care-Fi 590 East Middlefield Road MO 63366 ll isn’t We began packagi and I co-foun O’Fallon, was a slow process best way to do k. ItView, ng robot. Care-Fi Mountain CA 94043 find the (800) 325-6137 My wife, Stacey, ion packagi to get their feedbac of managing procedures to first medicat (800) our 850-6664 www.drugpackage.com to our patients it’s the process I bought my ions, constantly refining ng the service ng of medicat adhere to their www.omnicell.com began marketi we ntly. Since 2012, our patients just the packagi Once sure significa ng things. make grew ll due do everythi ions to WeProducts Euclid Medical nity, Care-Fi d three times those medicat stay healthy. and our commu ions on and relocate Pack4U 339 Mill schedule and n our space their medicat getStreet ent. We are now medication we have outgrow 7531 Currency Apple Creek,toOH 44606for changes sure our patients staff and equipm check additional Drive Our new 7,000 month needed to make Orlando, FL 32809 (800) 727-2543 doctors if they to the need for this summer. the patient every increase our fourth move time. We call contact their floorplan to preparing for(855) 472-2548 e company customized or dosage, wewww.euclidmedicalproducts.com facility has a to medications with their insuranc free, and . square foot www.pack4u.com is we will work manage workflow ment service need refills, and efficiency and medication manage Care-Fill service has Our if needed. Our t is also free. nizing patient delivery or shipmen efficiencies by synchro to realize unfilled due tions are left allowed us to increased And, fewer prescrip ll promotes medications. agement. Care-Fi r Iyear. 52 FA L L 2 0 2per I R E TA L / C O M M U N I T Y • S P E C I A LT Y • LT C medication misman fills 0 calenda we see more adherence, so
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Parata 106 Roche Drive Durham, NC 27703 (866) 251-6171 parata.com Pharmacy Automation Supplies 146 S. Pinnacle Drive Romeoville, IL 60446 (800) 798-1401 www.pharmacyautomationsupplies.com RxSafe 2453 Cades Way, Suite A Vista, CA 92081 (877) 797-2332 www.rxsafe.com Rx Systems 121 Point West Boulevard St. Charles, MO 63301 (800) 922-9142 www.rxsystems.com Swisslog Healthcare 11325 Main Street Broomfield, CO 80020 (800) 764-0300 www.swisslog-healthcare.com
MULTI-DOSE PACKAGING SYSTEMS & RESOURCES Industry Expert Q&A, MultiDose Packaging Systems & Resources Market Leaders Buyer’s Guide, and more.
Yuyama 2050 N. Lively Boulevard Elk Grove Village, IL 60007 (847) 593-1005 Ext. 2104 www.yuyamarx.com
Letco Medical understands how to help pharmacies compound with confidence. Their robust portfolio includes a full range of controlled APIs, with simple paperless ordering available, along with value added services to support your pharmacy.
page 59 CASE STUDY
Keeping medication in proper temperature range — winter, spring, summer and fall
Rosemary Kalenze, PharmD, Outpatient Pharmacy Manager for Altru
“Regular, seasonal PPQ Testing is just so important,” Rosemary says. “Our patients trust us — and we need to continually earn that trust with every single shipment that goes out.”
A
Synergy Medical 2915 Ogletown Road, #2565 Newark, DE 19713 (866) 764-7966 www.synmedrx.com
SynMed® is a proven way to scale blister card production. Whether kicking off an adherence program for community patients, or providing pharmacy services to LTC, SynMed® ensures accurate, efficient production of both single and multi-dose packs.
page 55
Innovatix offers differentiated, high-quality group purchasing and consultative services. We help members maximize their overall financial performance by providing the resources and educational support needed to enhance the delivery of quality patient care.
Our suite of pharmacy operations improvement programs are designed to address your operations needs without distracting from your main mission — providing high-quality patient care.
SynMed® Blister Pack Automation by Synergy Medical
ltru Specialty Pharmacy is a part of Altru Health System, which serves people in the city of Grand Forks as well as much of North Dakota and extending into Minnesota. What began seven years ago as a grassroots effort with one technician working in partnership with the PharmD has grown to include three full-time technicians and three full-time pharmacists. Still, the specialty pharmacy’s mission has remained the same — to enhance care and improve the overall health and wellbeing of their patients.
on Joint Commission accreditation requirements in addition to US Pharmacopeia (USP) best practices for good storage and distribution of drug products, which many accreditation agencies use as a guideline. “We live and work in a climate that can be -40ºF in the winter and 100ºF in the summer,” explains Rosemary. “To be sure we are giving our patients the best possible care, it’s important to know we are sending drug products in such a way that they remain both effective and safe.”
According to Rosemary Kalenze, PharmD, Outpatient Pharmacy Manager for Altru, they began to explore testing the performance of their medication packages based
Altru ultimately chose Temptime’s third-party Package Performance Qualification (PPQ) testing to validate that their packouts were configured and performing correctly.
Zebra Technologies | Temptime
Case Study: Altru – Keeping Medication in Proper Temperature Range — Winter, Spring, Summer, and Fall From Temptime
zebra.com | temptimecorp.com
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YOUR TRUSTED PHARMACEUTICAL DISTRIBUTOR SINCE 2001 Family Owned and Pharmacist Operated in the Heart of Kentucky As a trusted distributor since 2001, South Pointe has made every effort to establish uniform safeguards to protect the publicâ&#x20AC;&#x2122;s health from counterfeit or adulterated products. Our employees strive each day to provide our customers with dedication and attention to detail to continually maintain these safeguards.
ACCREDITED DISTRIBUTOR
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Competitive pricing and payment options.
www.southpointe.us | (270) 678-9400 | sales@southpointe.us 321 Matthews Mill Road, Glasgow, KY
20Ways Fall 2019 | Case Study
The New Standard of Diabetes Care: Continuous Glucose Monitoring in Pharmacy Practice Pharmacists are considered one of the most trusted and accessible health care professionals. For this reason, they are afforded the opportunity to identify patients and caregivers who may be struggling with diabetes management and offer solutions such as real-time continuous glucose monitoring (CGM). Read Case Study: rxinsider.com/ebooks/2019_20WaysFall_DexcomCaseStudy/html5/index.html
Visit www.dexcom.com to learn how your pharmacy can partner with Dexcom to expand their patient-care relationships to identify, educate, and advocate for those who may benefit from continuous glucose monitoring. Watch Video: vimeo.com/355182052
For More Information Email roy.thomas@dexcom.com
TEMPERATURE INTELLIGENCEÂŽ
Protect the stability of your temperature sensitive medication Monitoring solutions for central pharmacy operations Getting medication and vaccines to your various sites within the right temperature range is critical to quality patient care. From single-use temperature indicators to reusable wireless dataloggersâ&#x20AC;&#x201D;Temptime offers monitoring solutions to meet the needs of every central pharmacy, no matter the size or reach. Learn more about how Temptime can help you improve efficiency and reduce costs while protecting your medication inventory from start to finish: temptimecorp.com/centralpharmacy
zebra.com | temptimecorp.com
Contents WAY Distributing safe + reliable pharmaceutical support for you and your patients is the heart of Wholesale+WholecareSM.
Safe Chain Solutions Your Wholesale + Wholecare Pharmaceutical Distributor SM
DEDICATED QUALITY CARE
FULFILLMENT CARE
+ Knowledgeable Customer Care Representatives + Highest Standard Quality Controls + End to End Supply Chain Integrity
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C��ld your pharmacy be more hygienic, utilize labor more effectively, and offer patients and caregivers better options? The Covid-19 pandemic has changed the way we think about hygiene in pharmacies. Noritsu strip pouch solutions help to create a safer and more efficient environment for pharmacists, caregivers, and patients.
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Noritsu cares about your business and will take the time to learn about your specific needs in order to provide the best solution possible.
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Highly Reliable and Scalable Strip Pouch Packagers and Prescription Verification Systems by Noritsu
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Datarithm Saves Time, Increases Profit and Cash Flow With Better Customer Service
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Drive New Customers into the Category with
New Innovative Products from The Brand You Can Trust!
Mason is a registered trademark and does not refer to any product or ingredient claim.
CASE STUDY Make finding the right injection product fast and easy. The BD Easy Dispensing Packaging System is designed to simplify a complicated product category. Work smarter, not harder.
THE CHALLENGE Patients with diabetes inject insulin using a pen needle or insulin syringe. Both types of injection devices are available in various needle lengths and gauges. Barrel capacities are unique to insulin syringes and add another variable to the process of identifying the correct device for the patient. For busy pharmacists, however, having so many variations and SKUs can make it challenging to locate the exact pen needle or insulin syringe your patient requires. Note: ADA recommendations for patients are to inject with shorter needle lengths (4mm pen needle/6mm insulin syringe needle)1. BD Easy Dispensing Packaging System
BEFORE
THE SOLUTION Medical technology company BD has redesigned their insulin syringe and pen needle packaging to help pharmacists readily identify and dispense the appropriate product for each patient. The BD Easy Dispensing Packaging System organizes pen needles and insulin syringes using bold colors to indicate pen needle length and insulin syringe barrel capacities. The packaging features a combination of color-coding unique to device type and prominent numerals indicating needle lengths. This packaging design was made to help easy product recognition and may help to simplify complexity when arranging pharmacy shelves by lengths of BD Ultra-Fine™ Pen Needles and barrel capacities of BD Insulin Syringes with BD Ultra-Fine™ needle. In a single case study, BD representatives visited Gerard O’Hare, pharmacist at Jeffrey’s Drug Store in Canonsburg, Pennsylvania who dispenses between 30-35 boxes of pen needles and insulin syringes every week. • O’Hare was asked to retrieve from stock, a box of BD insulin syringes with a 0.5 mL barrel and 8-millimeter length needle. What he didn't know was he was being timed. (see image BEFORE) • After doing so, BD reps showed him the BD Easy Dispensing Packaging System and he agreed to have his shelves reorganized to match the image he was shown. (see image BD Easy Dispensing Packaging System) • O’Hare was then asked again to retrieve the same box of BD Insulin Syringes. Once again, he was unaware he was being timed. This time locating the BD insulin syringes took nearly one-third as long2 with the BD Easy Dispensing Packaging system in place than it did the first time. (see image AFTER)
AFTER
With O'Hare's permission the product was put back on the shelves in the original position they were found. O'Hare was then asked to reset the shelves according to the BD Easy Dispensing Packaging System Image so he could fully understand how the products should be arranged, which he did. The change took just a few minutes. The BD Easy Dispensing Packaging System may be helpful to pharmacy staff when searching for a product on shelf. Efficiency is important to the operation of most pharmacies and providing the appropriate product to the right patient is always a top priority. O’Hare said, “The system looks good, it’s a no-brainer.”
1 Pharmacologic Approaches to Glycemic Treatment: Standards of Medical Care in Diabetes—2019. American Diabetes Association. Diabetes CareJan 2019,42(Supplement 1)S90S102;DOI:10.2337/dc19-S009. 2 The same individual person using a smart phone stopwatch timed Gerard O’Hare both times (25 secs vs. 18 secs), August 29, 2019.
www.BD.com/PharmacyPartner
A case study sponsored by BD and brought to you by RXinsider.
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Pharmacy Benefit Management A reliable pharmacy claims processing platform coupled with a network of over 70,000 pharmacies
Courier Delivery Prescriptions are picked up at backup pharmacies and delivered to long-term care facilities
P E AC E O F M I N D, D E L I V E R E D. By partnering with the company who originated backup pharmacy services With around-the-clock backup pharmacy coverage, the Care Services family of companies helps long-term care pharmacies reduce overall pharmacy costs, avoid staff burnout, extend pharmacy reach and provide continuous care.
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Returns Services for Retail, Specialty and Long-Term Care Facilities 20 YEARS in providing returns for specialty and LTC facilities 3 out of 5 top-tier specialty pharmacies use PharmaLink Online REAL-TIME reporting platform Receive MAXIMUM credit for returned products ON-SITE and MAIL-IN services nationwide
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2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y
Quality and Innovation Defines PharmaLink’s Pharmaceutical Return Services PharmaLink’s innovative approach to pharmacy returns provides the most cost-effective, accurate, and compliant solutions to safely remove unsaleable pharmaceuticals from pharmacies, hospitals, and other healthcare organizations.
President & CEO: Thierry Beckers Founded: 2000
Employees: 150+ Toll-Free Phone:
(800) 257-3527 (727) 669-8327 Address: 8285 Bryan Dairy Road #200 Largo, FL 33777 Website: www.pharmalinkinc.com Fax:
Company Background Founded in 2000, PharmaLink is the nation’s premier pharmaceutical returns and disposal provider. Our progressive operations model offers custom solutions to ensure maximum returns credits and regulatory compliance. With our unique advanced web-based reporting platform, Encore®, we provide an analysis of your returned pharmaceuticals to help you make better financial business decisions for your pharmacy. With both mail-in and on-site return services nationwide, we offer maximum credit with every return, personalized customer service, guaranteed compliance, and advanced reporting tools to provide you with the best returns and disposal services. Service Overview PharmaLink offers on-site and mail-in returns services nationwide utilizing our custom operations model to ensure compliance and maximum credit recovery. All members of the PharmaLink team are trained in every aspect of our operations process and exhibit extensive knowledge relative to the reverse logistics industry. We prepare regulatory paperwork, including DEA 222 Forms, and provide real-time reports through Encore®, our web-based returns management platform. Whether you choose to have us service your facility on-site, or mail-in your returns for processing, you will receive the highest standard of service excellence and expertise with PharmaLink.
• Disposal of non-returnable product via incineration. • Access to detailed processing reports and analytics via web-portal. • Credit reporting and reconciliation. n Mail-In Return Service Features • Upload inventory for return via web-portal. • Ship product to processing facility. • Online preparation of regulatory paperwork including DEA 222 form. • Process returnable and recalled products. • Returns authorization management. • Disposal of non-returnable products via incineration. • Access to detailed processing reports and analytics via web-portal. • Credit reporting and reconciliation. n Company Advancements • Capture 2D serialization data during returns processing. • Streamline operations by implementing new automated equipment and technologies. • Operations facility expansion totaling 76,000 square feet. • New partnerships with manufacturers and wholesalers. • New security and data warehouse technology systems.
Markets Served PharmaLink offers returns services to all pharmacy and hospital classes of trade. Trade Shows/Meetings Attended
PharmaLink attends HDA Business Leadership Conference, HDA Distribution Management Conference, Value Drug Expo, Smith Drug Company Show, Cardinal Health RBC, NACDS Total Store Expo, American Associated Pharmacies Trade Show, MHA Conference, and Minnesota Multistate Contracting Alliance Pharmacy Infuse Trade Show.
Features & Options n On-Site Service Features • Segregate products to be inventoried for processing. • Prepare regulatory paperwork including DEA 222 Form. • Inventory and ship product to processing facility. • Process returnable and recalled products. • Returns authorization management. FA L L 2 0 2 0
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Powering pharmacies to help people lead healthier lives.
From adherence packaging and vial-filling to workflow and patient experience solutions, Parataâ&#x20AC;&#x2122;s got you covered. Our technology drives efficiencies and keeps your pharmacy teams engaged with patients to improve medication adherence and boost customer loyalty. Explore the most comprehensive pharmacy automation portfolio at parata.com.
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2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y
Parata – Grow Your Business With Scalable Automation and Workflow Solutions for Your Pharmacy Explore the technology, expertise, and people you can count on. n Workflow Solutions
President & CEO: Rob Kill Founded: 2001
Employees: 400+ Toll-Free Phone:
(866) 251-6171
Address: 106 Roche Drive, Durham, NC 27703 Website: www.Parata.com
Company Background
Parata provides pharmacy technology solutions to reduce costs, improve health outcomes, and enhance the patient experience by offering the most comprehensive pharmacy automation portfolio with medication adherence packaging, high-speed robotic dispensing technologies, and pharmacy workflow solutions. Discover how pharmacies across all practice settings use our solutions to stay out in front at parata.com.
Product Overview n Medication Adherence Solutions
Establish and grow a successful adherence program at your own pace with solutions that offer scalability. As patients enroll in your adherence program, they transfer all their prescriptions to your pharmacy and increase their refill rates. Our pharmacies see an average of 29 more scripts per patient per year. When your business grows, don’t get stuck with automation that keeps you where you started, filling one patient’s adherence packaging at a time. We’re proud to offer the most extensive and scalable adherence packaging solutions – for both pouch and blister – with inspection and workflow additions to support your growth. Scalable Solutions: • ATP® 2 Pouch Packager • Parata PASS™ 36 Pouch Packager • Parata PASS™ 208 Pouch Packager • Parata PASS™ 300VP Pouch Packager • InspectRx® Pouch Inspector • Parata Perl® Pouch Inspector • ATP® 2 Duo Blister/Pouch Packager
n Vial Filling Solutions
You get the fastest counting technology in the market, helping your team delight customers with timely service and a personal touch. We’re proud to offer the premier line of high-speed automation solutions to ensure safety, accuracy, and efficiency in every pharmacy setting. We make it – and make it better – because we’re driven to free your time so you can do what you do best – support your patients and lead your team.
We are serious about pharmacy efficiency. An efficient pharmacy is a patient-centered pharmacy. That’s why we’ve taken best practices and real-world research – with more than a little feedback from pharmacists – to craft workflow solutions to fit pharmacies across practice settings. Our inventory management, enterprise software, high-density storage, and will call solutions allow more visibility into processes and dispensing progress with insights to help you reduce inventory and increase turns, improve fill rates, and eliminate search time. Thinking bigger? Our centralized filling solutions can reduce costs and streamline your pharmacy operations. Smooth Solutions: • WellSpot™ Prescription Pick-Up Locker • Parata Pivot® Workflow Software • Beacon® Electronic Stocking and Inventory Management System • Centralized Filling Solutions
n Consulting and Support Services
Our customers love our technology, but that’s not the only reason they choose us as a partner. Our in-house experts offer a wealth of experience – and we’re with you every step of the way. When you choose Parata automation, you have our support from implementation and training through maximizing your technology to grow your business.
Testimonials
“ It’s made me a better pharmacist because the technology drives adherence. At the end of the day, that’s the ultimate goal of a pharmacist – to make sure patients take their meds.”
— John Gregg, Pharmacist and COO at Thrive Pharmacy Solutions on PASS Packagers
“ We can label [pouch] packages with Spanish language and comfort our patients whose primary language is now reflected on their medication packaging – that’s the type of pharmacy product we’re especially proud to produce.”
— Lawrence Margolis, CEO at PersonalRX on ATP® 2 Pouch Packager
Markets Served
• Central Fill • Hospital – Inpatient • Hospital – Outpatient • Independent Retail • Long-Term Care
• Mail Order • Nutraceuticals • Retail Chain • Specialty
Leading Solutions: • Parata Max® 2
• Parata Mini® FA L L 2 0 2 0
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Build a more profitable and customer centric pharmacy. Save the date for:
CARE | LEAD | INNOVATE | MOTIVATE | BALANCE
A virtual summit presented by Retail Management Solutions. October 22, 2020 Featured Speakers:
Terri Norvell, Leadership Guru
Chris Cornelison, Pharmacy Expert
Patti Mara, Author/Business Coach
Becky Templeton, Compliance Expert
Giovanni Livera, Chief Wondermaker
Take the next steps in building a better business and register today (free with code RXINSIDER2020) at www.pharmacyclimb.com
1.877.767.1060 | sales@rm-solutions.com | www.rm-solutions.com
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Build a Profitable, CustomerCentric Pharmacy With RMS at the CLIMB Virtual Summit This October, Join RMS for the first-ever CLIMB summit. In just 3 hours, this transformational virtual event will help you take the first steps to build a better business. Registration is free with code RXINSIDER2020.
Toll-Free Phone:
Lead: Leadership takes many different forms. Every member of the pharmacy team has the capacity to build leadership skills. Empowering yourself and your team benefits everyone. During the CLIMB Summit, you’ll learn how to take the concept of leadership beyond traditional perception and lead not just a pharmacy team, but an entire community.
Company Background
Innovate: Change is opportunity, and innovation is the way to seize that opportunity. But it’s not always easy to take those first steps to try something new. Luckily, innovation doesn’t have to mean broad sweeping changes. Certainly, there’s a place and time for those, but some of the most powerful innovations are actually small changes. Learn how you can create innovation in every customer interaction, from unique services to new technology.
President & CEO: Brad Jones Founded: 1998 Stock Symbol:
Privately Held (877) 767-1060 Phone: (360) 438-8276 Fax: (360) 438-8284 Address: 4535 Lacey Boulevard SE Lacey, WA 98503 Website: www.rm-solutions.com
RMS was founded in 1998 with a goal to help pharmacies understand and use technology based tools to run a successful business. Today, Retail Management Solutions is one of the most respected pharmacy point-ofsale providers. Our mission is to help our pharmacy customers become the most profitable and customer-centric in the industry. We hope that every time you use an RMS product, or talk with an RMS team member you’ll use one of our defining words to describe us: reliable, knowledgeable, innovative, passionate, and crazy-easy. RMS’ POS systems are created exclusively for pharmacies. We listen to our customers, partners, and industry requirements to provide timely, point-of-sale based solutions to solve the challenges faced by pharmacies today. At RMS, we believe that partnership is at the heart of every successful pharmacy/vendor relationship. We allow customers to work with the partners they choose, offering interfaces to over 30 different pharmacy systems. All while providing top of the line point-of-sale solutions and other robust integrations. While point-of-sale is an important tool for any pharmacy, there’s so much more to running a healthy pharmacy business. With an industry facing powerful changes in 2020, the CLIMB Summit was created by RMS to help pharmacies achieve their goals, whatever they may be.
Product Overview
The CLIMB Virtual Summit aims to help you build a more profitable and customer centric pharmacy through five key tenets. Care, lead, innovate, motivate, and balance. Care: Care is at the foundation of every pharmacy. This is one thing
that every pharmacy has an abundance of. Care for patients, staff, and community. Care is also what sets local, community pharmacies apart from box stores and online competition. At the CLIMB Summit, you’ll learn how to approach the concept of care in brand new ways and strengthen the bonds your pharmacy has built using new techniques and tools.
Motivate: Our mindset plays a powerful role in the success of any endeavor. Simply believing that we can achieve something is half of the battle. Before we can figure out the how, we must understand, and believe in the why. That’s where motivation comes into play. Discover how to motivate your team, reframe challenges, and look at your pharmacy business from a new perspective. Balance: Time is perhaps the most precious commodity we have. Streamlining workflows, leveraging technology, and recognizing assets can help you gain it back. When the juggling act played between business, family, and community seems to overwhelm us, stop juggling and learn to balance instead. Find out how investing in team, technology, and education can teach this fundamental but often overlooked skill.
n Featured Speakers To bring you a virtual summit filled with valuable, actionable content, RMS has partnered with some amazing speakers. During CLIMB, you’ll hear from: • Terri Norvell – Speaker, Motivator, and Leadership Expert • Patti Mara – International Business Consultant and Author of “Up Solutions” • Becky Templeton – Compliance Expert at R.J. Hedges & Associates • Chris Cornelison – Pharmacist and Owner of Solutions Rx • And Special Guest, Giovanni Livera, Chief Wondermaker Learn more about our speakers at www.pharmacyclimb.com.
Markets Served
RMS is proud to work with over 1,000 pharmacy customers across the United States.
Ordering Information
To register for the CLIMB Virtual Summit, visit www.pharmacyclimb.com. Registration is free using special code RXINSIDER2020 and the first 100 registrants for our summit will receive a special gift! FA L L 2 0 2 0
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T H O U G H T L E A D E R Video Series
THOUGHT LEADER VIDEO SERIES
SPARx
Innovative Pharmacy Solutions Join George Smith, Pharm.D., BCPS, BCSCP, Pharmacist Consultant of Sterile Compounding Automation and Craig Boyce, Director of Professional Services, as they discuss Innovative Pharmacy Solutions in a 12-part video series.
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Sentry Data Systems | Expect More
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THOUGHT LEADER VIDEO SERIES
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Join Michael Heinrichs, Senior Vice President of Business Development, Keith Cook, President, Doug Massey, Senior Vice President of Operations, and Eugene Queener, Vice President of Ambulatory & Infusion, as they discuss a specialty and ambulatory pharmacy solution designed to unleash the powerful potential inside hospitals and health systems.
THOUGHT LEADER VIDEO SERIES
Join Lidia Rodriguez-Hupp, Joel Hennenfent, PharmD, MBA, BCPS, FASHP, Lisa Scholz, PharmD, MBA, Kenosha Chastang, JD, PRS, MBA, Lateef Durosinmi, and Bill Sander, PharmD, as they discuss Sentry Data Systems.
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Join Josè Domingos, Matt Hughes, Renee White, Ralph McBride, Jon Pritchett, Megan Reed, and Greg Stowell as they discuss Accreditation Commission for Health Care (ACHC), for providers, by providers.
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Advancing the Business of Pharmacy
Micro Merchant Systems
Join Kristin Fox-Smith, MPA, Tammy Zukowski, MBA, and Jim Jorgenson, MS, RPh, FASHP, CEO, as they discuss Advancing the Business of Pharmacy in a 12-part video series.
Join Brian J. Courtney, Pharm.D., Chief Revenue Officer, Ketan Mehta, CEO, Samir Haleem, Director of IT, Sheila Dawalt, National Sales Manager, Heba Macksoud, Pharmacy Owner, and Boris Niyazov, Pharmacist, as they discuss Micro Merchant Systems, PrimeRx™ Pharmacy Management System in a 12-part video series.
www.visanteinc.com
www.micromerchantsystems.com
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THOUGHT LEADER VIDEO SERIES
T H O U G H T L E A D E R Video Series
THOUGHT LEADER VIDEO SERIES
THOUGHT LEADER VIDEO SERIES
Medicine Shoppe International, Inc
Parata: Puts You Out in Front Join Lindsay Dymowski, President, Centennial Pharmacy, as she discusses Parata and their partnership with Centennial Pharmacy in a 12-part video series.
Join Connie Lane, Director of Franchise Development, Jeff Monroe, Director of Pharma Product Development, Tricia Simpson, Director of Digital & eCommerce, Katie Schoessel, Director of Marketing, Chris Chappo, Director of Pharma Product Development, and Cindy Pigg, Vice President of Managed Care, as they discuss The Medicine Shoppe International: A Cardinal Health Company in a 12-part video series.
www.parata.com
www.cardinalhealth.com/franchise
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Case Study Driving Operational Efficiency Through Innovative Solutions Operating a pharmacy in today’s healthcare space can be challenging and time consuming. Managing ever changing drug pricing and payment issues add to the challenges. Operational efficiency is the key to achieving success.
The Situation A high volume pharmacy engaged Net-Rx™ to provide better visibility into their claims reimbursement and reconciliation process in an effort to increase claims accuracy and reconcile payment issues.
The Challenge
The Solution
» Managing the Software and Improving Visibility The pharmacy was using reimbursement tools and a separate reconciliation software that they lacked confidence in, and which were not meeting their needs. The software had no user interface and it was difficult to draw actionable insights from the monthly reports. The pharmacy was looking for a solution that would provide them with a clearer, simpler view of their data, and a timely report out of actionable items.
» User-Friendly Solution and Dashboard Net-Rx provided the pharmacy with an integrated suite of reconciliation and reimbursement management solutions. The Net-Rx user dashboard was designed to be easy to use by all stakeholders. The on demand reports were designed to be detailed yet easy to read, and clearly identify what might be actionable.
» Increasing Claims Accuracy to Prevent Lost Reimbursement Opportunities The pharmacy noticed discrepancies in their claims data and lower than expected reimbursements. They became concerned that some or all of their claims were not submitted accurately and/or were not being reimbursed according to current and accurate industry prices. In addition, they needed assistance keeping track of price changes. » Identifying Missed and Partial Payments As pharmacy operations took precedence, the pharmacy had limited time to reconcile third party payments. They needed a solution that could quickly and accurately identify missed and partial payments.
» Dedicated One-on-One Customer Support The pharmacy met with a dedicated Net-Rx analyst bi-weekly to review their claims data and ask questions. The analyst helped the pharmacy understand, identify and correct billing issues and database errors recovering funds and preventing future losses. » Exception Based Reporting Easily Identifies Billing Discrepancies Net-Rx’s EditRx claims analysis service helped the pharmacy by analyzing each of their claims and providing them with exception based reporting a detailed list of claims organized by the specific billing error and action item - which they are able to use to rebill and recover lost revenue.
For more information on Net-Rx and how you can benefit, please contact us at (866) 336-3879 or sales@net-rx.com.
Case Study The Solution (continued)
The Result
» AWP Verification and Retro Reports Track Price Changes The pharmacy used the AWP (Average Wholesale Price) Verification report to keep track of AWP changes and update their drug records when automated processes fail. The report minimized losses and ensured that future claim submissions, even for non-electronic claims, were correctly priced. Additionally, eligible claims identified by the analyst were rebilled for higher reimbursement.
» Data Visibility and Accuracy Leads to Increased Confidence The pharmacy owner was pleased with Net-Rx’s dashboard and the various reports available. While initially reviewing all of the reports personally, and relying on the Net-Rx analyst, now members of the pharmacy staff run and analyze reports independently and require limited support from the Net-Rx analyst.
The AWP Retro Report identified claims not paid according to the most recent AWP due to a lag by the payer in updating their internal records. These claims were tracked by Net-Rx and when the payer updated their files, the pharmacy rebilled them to capture the additional reimbursement.
» Increased Reimbursement, Reduced Losses In a two year period, the pharmacy was able to rebill over 400 claims and recover almost $30,000 in revenue. With each month’s reports, the corrected billing issues prevented future losses on refills. Corrections to claims that had refills led to a projected revenue increase of nearly $70,000.
» Aging Report Highlights Payment Discrepancies The pharmacy regularly viewed the Aging Report, an automated, transaction level report that identified unpaid and underpaid claims as well as funds taken back by the payer. It gave the pharmacy better insight into their cash flow, and made it clear which claims needed to be addressed and why.
» Reduced Lost Revenue, Improved Cash Flow Management Net-Rx’s aging report improved the pharmacy’s visibility into payments by helping them to track payments and reduce lost revenue. As a result, the pharmacy was better able to manage their cash flow and make informed spending decisions.
2300 E 3rd Loop, Suite 200, Vancouver, WA 98661 P: (866) 336-3879 F: (360) 567-0394 / www.net-rx.com
V.2 © 07/2020 MHA
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DOSIS Systems Automates Production 24/ 7 With Little Attention From Technicians
Our goal is to see your pharmacy thrive by automating, both day and night, your major blister card production. We do this by customizing an efficient solution to your workflow, automating large volumes of your production, and increasing your profitability in the process.
President & CEO: Monroe Milton Founded: 2006 Employees: >50 Toll-Free Phone:
(877) MANCHAC | (877) 626-2422 (318) 442-3686 Fax: (318) 445-1268 Address: 1115 Second Street Alexandria, LA 71301 Website: www.dosis.com Phone:
Company Background DOSIS Systems is seeing pharmacies all over the country improve their efficiencies in workflow, increase production volumes, and become more profitable. We have a proven track record of automating up to 80% of a pharmacy’s blister card volume. This includes pharmacies that are currently producing over 250,000 blister cards per month. In order to do this, we focus on each pharmacy’s needs. This allows us to offer the best solution for each partner pharmacy and increase their efficiencies where it matters most. Product Overview DOSIS Systems starts with customer care to better understand your pharmacy’s workflow and efficiencies. We then integrate a seamless system to match your needs using the flexibility of our technology; this includes custom integrations with your inhouse software. Knowing that your workflow and integrations are efficient, we introduce autonomous blister card towers that produce a 24/7 product that becomes the muscle of your growth. From this system, we can continue to analyze your production volume to ensure that you are getting the most out of DOSIS Systems and generating more revenue, causing you to thrive! Features & Options By customizing the capacity, features, and workflow integration, DOSIS Systems can make a tremendous impact in a wide variety of pharmacies. For example, a 55,000-cards-per-month pharmacy serving mental health patients is producing 35,000 cards per month in DOSIS automation while providing different filling and labeling formats for their various customer facilities. Another partner pharmacy is filling 250,000 cards per month for SNF patients with
DOSIS Systems filling over 200,000 cards every month (dailies and cycles). DOSIS automatically prints color-coded med-pass information on every label in this system based on the prescription data. A 48,000-card-per-month pharmacy is getting 37,000 cards per month via DOSIS Systems. It is actively converting away from the cycle-fill model because it is more efficient for them to fill ondemand using their integrated DOSIS automation. They have already eliminated pre-packs from their workflow “to reduce inventory and extra touches.” Using DOSIS Systems to automate filling cards and printing timepass labels, an 18,000card pharmacy doubled in size without adding any staff on the floor. At another pharmacy doing 180,000 cards per month with 75% filled by DOSIS, the retur n-to-stock feature allowed them to efficiently track and re-use cards filled for scripts that are canceled before shipping. For a pharmacy filling 97,000 ondemand cards each month, the pre-pack manager feature extends the DOSIS Systems’ productivity by automatically restocking pre-pack card inventory after hours – DOSIS produces 58,000 cards each month, and the pharmacy is open less than 60 hours per week. Every month, DOSIS Systems fill over 2-million cards in pharmacies large and small; SNF, mental health, and corrections; dailies, cycles, pre-packs; with and without med-pass and auxiliary label information; single- and multiple-tablet per blister; calendarstart and straight-fill.
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In response to the “new normal” in pharmacies around the country, The Compliance Team is offering a new certification program to help keep pharmacies on the leading edge of patient protection.
Pharmacy Testing Certification for COVID-19 and beyond. Provides pharmacies with the education and tools necessary to achieve Pharmacy Testing Certification for COVID-19 and other CLIA Waived tests.
Offers pharmacies new revenue opportunities via Point of Care and Collect and Transfer testing.
Assures pharmacy customers, payers, and employees that their pharmacy testing quality has been validated by a third party. M P L A RY P RO
EXE
RD
VIDER®
For more information: 215-654-9110 TheComplianceTeam.org/pharmacy-testing
QUA
A LITY AW
Trusted, nationally recognized, Exemplary Provider® third-party validation.
Pharmacy Testing Certification
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The Compliance Team Introduces Pharmacy Testing Certification for COVID-19 and Other CLIA-Waived Tests Pharmacy Testing Certification assures your customers, patients, payers, and employees that your pharmacy testing quality has been validated by a nationally recognized third party.
Founder & CEO: Sandra C. Canally, RN Established: 1994 Employees: 37 Toll-Free Phone:
(888) 291-5353 Phone: (215) 654-9110 Fax: (215) 654-9068 Address: P.O. Box 160 905 Sheble Lane, Suite 102 Spring House, PA 19477 Website: www.TheComplianceTeam.org
Company Background & History The Compliance Team, Inc. (TCT) is the USA’s first womanowned and nurse-led nationally recognized healthcare accreditation organization. Accreditation process simplification (reform) has been our passion since our inception in 1994. Indeed, we believe that it should not be difficult or costly for providers to consistently demonstrate patient care delivery excellence. Our Exemplary Provider® Award accreditation programs are Medicare-approved and authorized by the Secretary of Health and Human Services to accredit Part A – Patient-Centered Medical Home and Rural Health Clinic, as well as all Part B – Durable Medical Equipment, Prosthetics, Orthotics, Supplies (DMEPOS) providers. We also offer a complete suite of pharmacy services accreditation programs covering: community and long-term care pharmacy, DMEPOS, infusion, sterile and non-sterile compounding (USP chapters 795, 797, and 800), in-store clinic, mail order, telepharmacy, and Patient-Centered Pharmacy Home™, our program for top-of-license pharmacist services. n New in 2020 We recently introduced our newest offering, Pharmacy Testing Certification, the first in a series of certification programs. Certification focuses in on all processes that relate to testing operations. Our certification series are based on many of the standards inherent in our accreditation standards and on what matters most to the patient – Safety – Honesty – Caring®. Once your pharmacy location has completed the program, you will receive a Pharmacy Testing Certification Award. This certification is valid for two years.
Product Overview In response to the “new normal” in pharmacies across the country, The Compliance Team offers a one-source solution Pharmacy Testing Certification program to help keep pharmacies on the leading edge of patient protection. This program is certification, not accreditation, so it looks only at the processes involved in testing. This is a stand-alone program, so a pharmacy need not be accredited by The Compliance Team for any other service. However, pharmacies that are accredited by us, will be ahead of the game in that the Pharmacy Testing Certification standards retain some parts of our more stringent accreditation standards. The Pharmacy Testing Certification program provides pharmacies with the education and tools necessary to achieve Pharmacy Testing Certification for COVID-19 and other CLIA-waived tests. It offers pharmacies new revenue opportunities via Point of Care testing and Collect and Transfer testing. Included in the certification standards are: Point of Care testing, collection/sending of tests, equipment management, supply (PPE) management, patient assessment, and facility assessment. To qualify for Point of Care testing, your pharmacy must obtain a CLIA (Clinical Laboratory Improvement Amendments) Waiver and have completed a CMS Part B application. When your pharmacy has successfully completed the program, you will receive a letter from us and a Pharmacy Testing Certification Award, valid for two years. The Compliance Team has been running regular webinars during the COVIDv-19 pandemic. Several webinars have focused on the new certification program. You can listen to the webinar recordings by going to the COVID page on our website.
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2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y
Yuyama’s Quiet and Intelligent Litrea III Pouch/Compliance Packaging Automation The robustness and versatility of the quiet Litrea III will deliver you accuracy, speed, and technician relief in addition to saving you money and time. Your silent partner in success!
Hiroyuki Yuyama Founded: 1964 Employees: 51 Phone: (847) 593-1005 Fax: (847) 593-1210 Website: www.yuyamarx.com President:
Company Background Yuyama, founded in 1964 in Osaka, Japan, specializes in medical and pharmaceutical automation. It is the largest pharmacy automation company worldwide, and the first company to introduce an automated prescription filling machine to the market. Yuyama started its USA division in 1996 and now has over 2,200+ machines in the U.S. market. Since our inception, we continue to grow. Innovation drives our growth, and our solutions have proven to be exceptionally reliable, user-friendly, and safe. Product Overview Litrea Ⅲ is the perfect solution for small to middle scale pharmacies. This product will help increase your accuracy and improve patient safety. Improve medication and patient safety with universal canisters that are designed to save you money during manufacture drug changes.
n Half-Cutter Function Yuyama has designed special canisters which are capable of cutting a tablet in half, and packing it in a pouch automatically. n Automatic 4-Color Penliner For additional adherence, Yuyama can provide a helpful solution for your patient in the form of the 4-color penliner. Your patients will more-easily understand when to take medication by referencing the colorful line.
Additional Product Modules n Blient • Yuyama’s Blient, single-dose, multi-dose, and semiautomated dispensing system, enables users to automate through variable dispensing styles and realize increased operational efficiency. • The Blient will accommodate various single-dose blister cards regardless of size or number. Additional Product Line Fully Automated and Robotic Vial Filling Solution: EV-180 Markets Served • Central Fill • Independent Retail • Retail Chain
• Long-Term Care • Nutraceuticals
Features & Options n Verification Process for Drug Replenishment The packager prevents users from refilling the medication incorrectly by scanning the barcode for replenishment.
Trade Shows/Meetings Attended • NACDS Total Store Expo • GeriMed Annual Conference • NCPA Annual Convention • Cardinal Health RBC
n RFID Function Achieve higher levels of safety management. Every single RFID on the canisters is recognized automatically, which allows the users to set the canister wherever they want.
Ordering Information
n DTA Tray Function for Manual Fills Medication that cannot be automatically-halved or stored in canisters can be dispensed from the DTA tray by the proud.
For additional information, please contact us by phone at (847) 593-1005, visit our website at www.yuyamarx.com, or email Byron.furdge@yuyama-usa.com.
n Universal Canister The universal canister can dispense various medications that were previously dispensed by hand. Freedom from manual-filling saves pharmacists’ time and guarantees accurate dispensing.
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CASE STUDY
Getting There... Together Community pharmacists are navigating tremendous demands, choosing their own paths to success. QS/1’s pharmacy management systems and integrations with strategic partners can accelerate your way – like we’ve done for Michelle Farrell, Pharm.D., BCACP, owner and pharmacy manager at Boscobel Pharmacy in Boscobel, WI. The county's only community pharmacy, Boscobel serves over 3,500 patients within a 40-mile delivery radius. It embraces its role as a destination for clinical services that keep their patients and business healthy.
qs1.com | 800.231.7776 Contact QS/1 today about accelerating your path to clinical services. 40
Getting There... Together Changes in Patient Care Michelle prides herself on being nimble and able to change to meet her patients’ needs. “QS/1, with a wide breadth of services and interfaces, has enabled me to keep pace with that.”
Adherence Services To keep patients adherent with their prescription regimens, Boscobel performs medication synchronization using the Health-Minder® feature within QS/1’s NRx® software.
Multi-dose Packaging If med sync isn’t keeping patients on track, Boscobel offers blister packing. NRx offers the additional functionality needed, such as HOAs and QS/1’s interfaces with 16 packaging vendors.
Home Medical Equipment Boscobel has expanded into HME/DME with oxygen, CPAP machines, hospital beds, and ostomy supplies. QS/1’s SystemOne®, alone or in conjunction with NRx, handles all documentation required to bill Medicare Part B.
© 2020 RedSail Technologies, LLC. QS/1® is part of RedSail Technologies, LLC. The QS/1 word mark and logo and RedSail Advantage™ are trademarks owned by RedSail Technologies, LLC.
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CASE STUDY
Immunizations Boscobel uses QS/1’s SMP interface to automatically upload immunization data. “Every state seems to have a different requirement for immunization registries… and QS/1 has been really responsive to all of those needs and requests, keeping us not only compliant but ahead of the curve.”
eCare Plans After years of tracking MTM® interventions, Boscobel became a CPESN pharmacy (Wisconsin and USA). They now use eCare Plans to help communicate with patients and gather needed quality assurance information.
Medication Therapy Management Under the Wisconsin Pharmacy Quality Care project, Boscobel can bill for medication management services provided to the state’s Medicaid patients. The pharmacy offers comprehensive med reviews using QS/1’s interface with OutcomesMTM®.
Michelle says, “I think a lot of prescribers and health systems are finding that if they can get patients taken care of locally…that’s just good for everyone.” Whatever you want for your patients – from better adherence to better care – QS/1 can accelerate it. Together with our comprehensive pharmacy management systems and industry-leading integrations, you will get there.
Hear Michelle at qs1.com/customers/testimonials.
qs1.com | 800.231.7776 Visit qs1.com to download "3 Ways to Add Clinical Services" today! 42
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RetailSTARx – All-in-One Pharmacy Point-of-Sale and eCommerce Software by CAM Commerce Manage prescription and OTC sales, dispensing and wholesale integrations, delivery signatures, eCommerce, and more! Director, Marketing: Michele Salerno Founded: 1983
Employees: <200 Phone:
(714) 338-0200 (714) 241-9893 Address: 5555 Garden Grove Boulevard, Suite 100 Westminster, CA 92683 Website: www.celerant.com/pharmacy Fax:
Company Background
CAM Commerce Solutions was founded in 1983. Throughout time, we have continued to develop, market, install, and service highly-integrated retail management and payment processing solutions for pharmacy retailers. These integrated solutions include: point of sale, electronic payment processing, inventory management, eCommerce shopping cart, customer management, mobile applications, and extensive management reporting. We have a variety of products and services that address the automation needs of the pharmacy industry. At CAM, we know that service and ongoing updates to the software are important considerations in the purchase of a software system. It is important to know that the company behind the product will be around to protect and enhance your investment. CAM has more than 100 employees dedicated to improving our products and serving our customers. We offer phone support seven days a week and ongoing program enhancements. Now we bring even more experience to our team with Celerant Technology Corporation. Celerant Technology’s acquisition of CAM brings over 20 years of reputable experience to the table. Regardless of the size of your business, we have a solution for you!
Product Overview
CAM’s multi-channel solution has been automating pharmacies for over 35 years, enhancing the technology needed to control inventory and streamline retail pharmacy processes. CAM meets or exceeds all industry standards and regulations while offering exceptional service and state-ofthe-art technical support. The POS software for pharmacies from CAM Commerce Solutions interfaces in real-time with pharmacy systems. Our software gathers signatures for pseudoephedrine, Rx signature logs, the HIPAA Notice of Privacy Policy (NOPP), and integrates it with our POS system for easy reference, reporting, and auditing. We offer a complete customer management program with frequent buyer clubs, gift cards, email campaigns, and more. We also offer an offline delivery application that can be used with any tablet, as well as fully integrated eCommerce.
Supported dispensing systems include: WinRx (Computer-Rx), Rx30, EnterpriseRx (McKesson), ScriptAssist (RS Software), The Compounder (PK Software), PharmacyRx (McKesson), GuardianRx (CarePoint), SuiteRx, QS/1, and custom barcodes. Whether your pharmacy falls under the 90% exemption rule or requires an IIAS approved system, we have you covered. CAM is the leader in ensuring pharmacies are compliant with IRS legislation. RetailSTARx’s all-in-one retail management system includes inventory management, automatic ordering, customer management, and advanced reporting. RetailSTARx offers a very powerful custom report generator that allows users to create reports that make sense for their unique business – not limited to end-of-month/end-of-year. In addition to the custom report generator, the system also has dozens of very useful “canned reports” which can be printed or displayed in an easy-to-read format. You will no longer have to purchase third-party tools to get the advanced reporting you require. RetailSTARx’s on-board reporting tools are designed to give pharmacies the flexibility and power they need for managing their retail operations. To learn more about our pharmacy solution or to see a demonstration, contact our sales team.
Features & Options
• Point of Sale with EMV • Dispensing System Integrations • Product Imports and Updates • Pseudoephedrine Tracking • Prescription Delivery Application • Multi-Store Communications • Electronic Purchase Orders
• IIAS Compliant • SIGIS Eligible List • Gift Cards • E-Signature Capture • Appriss NPLEx • MethCheck Integration
Testimonial
“ Prescriptions ready for pick up will appear on the POS screen. When the initial Rx bar code is scanned, the patient’s name automatically appears. The nutritional supplements and any other general merchandise the customer wants to purchase can be scanned in the same transaction, and the system prompts the patient to sign for their prescriptions – saving us a massive amount of time so we can provide great customer service.”
— Doug Schultz, President, Tobin’s Pharmacy
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Providing a Clear Path Toward Operational and Financial Excellence
Innovatix member benefits extend beyond the significant savings we provide. While group purchasing is at the core of what we do, Innovatix is committed to developing programs that help our members thrive.
Our suite of pharmacy operations improvement programs are designed to address your operations needs without distracting from your main mission â&#x20AC;&#x201D; providing high-quality patient care. Our suite of pharmacy operations improvement programs provides solutions in the following areas:
Accreditation
Medicare Part D reimbursement
Pharmacy credentialing
Pharmacy operations support
NEW: USP <800> compliance
To join our GPO or to learn more about our suite of pharmacy operations improvement programs, visit us at call
innovatix.com, email
(888) 258-3273.
info@innovatix.com, or
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Strategic Purchasing and Operations Improvement Solutions by Innovatix Innovatix offers differentiated, high-quality group purchasing and consultative services. We help members maximize their overall financial performance by providing the resources and educational support needed to enhance the delivery of quality patient care.
Founded: 1993
Pharmacy Operations Improvement Programs
Toll-Free Phone:
Our suite of pharmacy operations improvement programs are designed to address your operations needs without distracting from your main mission – providing high-quality patient care.
Company Background
n Innovatix Accreditation Advisory Services: Third-party accreditation has become increasingly important – particularly with respect to reimbursement rates – to payers for verifying quality and patient safety. The Innovatix Accreditation Advisory Services program is designed to support pharmacies in achieving recognition from various accrediting bodies.
Employees: 180
(888) 258-3273 Fax: (646) 638-2641 Address: 555 West 57th Street, 12th Floor New York, NY 10019 Website: www.innovatix.com
Innovatix is a national group purchasing organization that provides strategic purchasing solutions and operational support to help pharmacies and other alternate site healthcare providers thrive. We supplement our industry-leading purchasing program with a consultative approach, in-depth analytics, vast healthcare expertise, and value-added and feebased services specific to our members’ needs. Innovatix works tirelessly to deliver savings and value to members.
Product Overview
Innovatix offers one of the most extensive, competitive purchasing portfolios available today. We provide members access to a $60 billion purchasing portfolio comprising over 2,000 contracts through 900-plus suppliers.
Value-Added Services
Innovatix member benefits extend beyond the significant savings we provide through our group purchasing services. While group purchasing is at the core of what we do, Innovatix is committed to offering additional value to help our members grow and excel. n Innovatix Educational Institute: Each month, Innovatix offers free accredited Continuing Education (CE) opportunities. Members can take advantage of these learning sessions from the convenience of their own computers. n Government Affairs: To help our members navigate the complex healthcare regulatory environment and ensure that their concerns are properly addressed, the Innovatix Government Affairs program has continued to develop as an important value-added service, particularly for our long-term care and infusion pharmacy members. We keep members informed and advocate on their behalf, working closely with national advocacy organizations.
n Innovatix Credentialing Counsel: Innovatix Credentialing Counsel is our solution for pharmacies facing payer credentialing challenges. This service provides guidance for each task in the credentialing process and helps users navigate the evolving payer landscape. n Innovatix Preferred Provider Network: Successfully navigating Medicare Part D to maximize reimbursement on Medicare prescription drug benefit claims is a major challenge for many pharmacies today. The Innovatix Preferred Provider Network provides pharmacies access to Medicare Part D contracts with the nation’s largest prescription drug plans and pharmacy benefit managers. n Scriptmax®: Scriptmax offers the most complete pharmacy claim support in the industry. Through a comprehensive suite of pre-edit, postedit, and reconciliation services, Scriptmax empowers pharmacies with actionable claims review data during every step of adjudication. n Innovatix USP <800> Compliance Services: Drawing on our extensive experience supporting non-acute healthcare providers with USP <795> and <797> compliance, Innovatix launched a flexible, feefor-service program to help healthcare facilities nationwide successfully comply with the new USP <800> standard.
Key Business Partners
Innovatix is a wholly-owned subsidiary of Premier, a healthcare improvement company uniting an alliance of approximately 4,000 U.S. hospitals and more than 181,000 other provider organizations.
Ordering Information
Innovatix GPO membership is free. To learn more about our group purchasing services and suite of pharmacy operations improvement programs, visit innovatix.com, email info@innovatix.com, or call (888) 258-3273.
n Clinical Experts: Innovatix staff includes clinical pharmacists and physician consultants who provide members with best practice studies, disease state management information, formulary management, and medication error reduction strategies.
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Medi-Dose
EPS ...thE right PrEScriPtion for PharmaciStS ®
EPS
High quality, safe and effective products for medication administration, preparation and dispensing...in stock for fast shipment worldwide.
Unit Do s Bar Co e, ding, Pharm a Nursin cy & g Supp ly Expert s!
Priced low and ready to go! • Medi-Dose® Solid Oral Unit Dose Packaging • TampAlerT ® Liquid Unit Dose Packaging • MILT ® Software for Medication Identification and Bar Coding • LiquiDose® Labels • IV Additive Disposable Accessories • Steri-Dropper ® Sterile Ophthalmic Dropper Bottles • Compounding Products • Cleanroom Supplies • Ophthalmic Practice Accessories • Resealable and Ultraviolet Inhibitant Bags • Tamper-Evident Products • Bottles, Vials and Containers • Operating and Procedure Room Accessories • ShrinkSafe® Bands and Safety Products • Tapes and Labels • Maternity and Laboratory Products • Record Keeping and Identification Products • Storage and Transport Products
Visit our website for our EZ order system!
EPS
®
Exceptional Products and Service A Member of The Medi-Dose® Group
800.523.8966
MediDose.com
® ®
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Medi-Dose, Inc./EPS, Inc. Your Community Pharmacy Supply Experts For over 40 years, Medi-Dose/EPS has been working with pharmacists to design and support cost-effective products, solving the specific needs of their pharmacies.
President:
Robert Braverman
Founded: 1971 Employees: Private Toll-Free Phone: (800) 523-8966 Phone:
(215) 396-8600 (800) 323-8966 Address: 70 Industrial Drive Ivyland, PA 18974 Website: www.medidose.com Email: info@medidose.com Toll-Free Fax:
Company Background Medi-Dose/EPS was founded in 1971 when Milton Braverman, a former pharmaceutical company territory manager, saw the need for inexpensive, manual unit dose packaging. He developed the Medi-Dose System to package, handle, and dispense predetermined amounts of medication so they would be accessible for one regular dose. Because of the continued success of the Medi-Dose System, Medi-Dose/EPS expanded its product line to include a full-line of compounding supplies, disposable products, liquid packaging, labeling, and oral syringes designed specifically for the pharmacy professional. We pride ourselves on being the “old friend of the family” and have long-standing products designed to meet the needs of your retail, community, and compounding pharmacy.
Product Overview n Products for the Compounding Pharmacist With Steri-Dropper Bottles, liquid packaging, oral syringes, labeling, safety products, and software, Medi-Dose/EPS is your pharmacy’s source for compounding supplies! The science of pharmaceutical compounding poses unique challenges to pharmacists in the community setting. Whether caring for people or animals, pharmacists have to meet the stringent requirements of USP 797, 800, and other pertinent guidelines, address the unique concerns and conditions of their patients and do it economically and efficiently. Medi-Dose/ EPS compounding products are integral solutions helping you manage this vital but complex process while providing the care and protection your patients need.
Product Specifications n Sterile I.V. Accessories • Safety Products • Labeling Products • Filtering Products • Dispensing Products n Steri-Dropper • Sterile Packs of Either Two or Ten Bottles, Tips, and Caps • Special Zinc Stearate-Free Resin • Four Sizes: 3, 7, 10, and 15 mL n Labeling • Pharmacy Auxiliary Labels • Liquid Packaging Labels • Tamper-Evident Labels n Safety Products • Care Giver Protection • Identification • Disposal
Additional Products We are the source for all your pharmacy’s ancillary products! Bags, bottles, trays, and totes are among a few of the many other supplies we carry. Anything that’s necessary for proper handling in a retail pharmacy setting – you can count on Medi-Dose/EPS! Ordering Information For additional information, please call us at (800) 523-8966, visit our website at medidose.com, or email us at info@medidose.com.
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M U LT I- D OS E PA C K A GIN G S Y S T E M S & RE S O URCE S Q & A
& Q A Bretton Walberg
Registered Pharmacist and CEO, Walberg Family Pharmacies
Q. Why did Walberg Family Pharmacies start using medication packaging?
When I graduated from pharmacy school, I knew there had to be a better way to help my patients adhere to their medication regimens. I started by filling my patient’s medications in pill organizers, but many patients required multiple organizers, which caused more problems and confusion. Strip packaging seemed like the best option for an adherence program because it drastically reduces the margin for error while taking medications.
Q. Can you tell us more about Care-Fill Custom Medication Packaging?
Care-Fill is a medication management service that packages medications into dose packs labeled by day, time, and dose. My wife, Stacey, and I co-founded Care-Fill® in 2012 when I bought my first medication packaging robot. Care-Fill isn’t just the packaging of medications, it’s the process of managing those medications to make sure our patients adhere to their medication schedule and stay healthy. We do everything needed to make sure our patients get their medications on time. We call the patient every month to check for changes to medications or dosage, we contact their doctors if they need refills, and we will work with their insurance company if needed. Our medication management service is free, and delivery or shipment is also free. Our Care-Fill service has allowed us to realize efficiencies by synchronizing patient medications. And, fewer prescriptions are left unfilled due to medication mismanagement. Care-Fill promotes increased adherence, so we see more fills per calendar year.
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Q. What features/benefits were important to you when looking for the right automation/robotics?
1. ROI: We needed to see significant improvement in staffing ratios – specifically prescriptions per staff hour. 2. As we added more machines, it was crucial that the individual units were able to communicate and work together seamlessly – to act as one cohesive system.
Q. What was the process of implementing the technology into your pharmacy? How did the staff adjust to onboarding?
We started small, with only a couple of staff members working out of our Jamestown Pharmacy location. We began packaging medications for close family and friends to get their feedback. It was a slow process at first. We were constantly refining our procedures to find the best way to do things. Once we began marketing the service to our patients and our community, Care-Fill grew significantly. Since 2012, we have outgrown our space and relocated three times due to the need for additional staff and equipment. We are now preparing for our fourth move this summer. Our new 7,000 square foot facility has a customized floorplan to increase efficiency and manage workflow.
Currently, we are focused on synchronization and central fill. With the new facility’s completion on the horizon, we are also working on expanding Care-Fill into new markets and long-term care.
Q. Have you seen the use of multipackaging technology increase your patient’s medication adherence?
Absolutely! By managing and packaging their medications, there is little room for error. Between good to go calls and syncing, Care-Fill ensures our patients don’t go without their medication.
Q. How do you remain competitive in the industry?
Our drive and proactive approach to technology give us a competitive edge. We never stop looking for new ways to improve efficiency and workflow. We believe we have the right pharmacy system and the right robotics to acquire new patients. We also need the right staff to retain our current patient numbers. The way we treat our customers is what separates us from the larger pharmacies. Since our reputation is dependent on the decisions and actions of our staff, they are a critical component of our success and ability to compete. What we do (and how we do it) matters.
Q. What impact has COVID-19 had on your business?
It has been a fluid process at our retail pharmacies. We have seen a considerable drop in prescription volume and are constantly creating and modifying our procedures to make sure that our customers feel safe and comfortable receiving their medications. We have implemented new services, such as curbside pickup, and adapted our free delivery service to be contactless. Adherence packaging, on the other hand, never skipped a beat and is continuing to grow. We had already established the process to ensure proper procurement, packaging, professional care, and delivery, so Care-Fill has been impacted very little throughout the pandemic.
BIOGRAPHY
M U LT I- D OS E PA C K A GIN G S Y S T E M S & RE S O URCE S Q & A
Q. What is your outlook?
retton Walberg B Registered Pharmacist and CEO, Walberg Family Pharmacies
Bretton Walberg is a registered pharmacist and owner of 11 retail pharmacies and one long-term care pharmacy throughout Pennsylvania and Ohio. After earning his Bachelor of Science Degree in Pharmacy and Business Management, Bretton and his wife, Stacey, purchased their first pharmacy and have continued to grow their business ever since. In 2014, Walberg Family Pharmacies won the prestigious Pharmacy of the Year Award for the Northeast Region from McKesson Pharmaceuticals, and during the same year,
Bretton was selected as a Top Pharmacist Entrepreneur of the Year by an industry publication. Walberg Family Pharmacies founded Care-Fill®, a medication management and packaging service, in 2012. Care-Fill® serves thousands of medical at-home patients, and the long-term care division (Care-Fill LTC) provides pharmacy services to independent living, personal care youth, and IDD facilities.
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M U LT I- D OS E PA C K A GIN G S Y S T E M S & RE S O URCE S B u y e r ’ s G u i d e
MULTI-DOSE PACKAGING SYSTEMS & RESOURCES Buyer’s Guide Accu-Chart Plus Healthcare Systems 1305 Remington Road, Suite I Schaumburg, IL 60173 (847) 252-7300 www.accuchart.com ARxIUM 1400 Busch Parkway Buffalo Grove, IL 60089 (888) 537-3102 www.arxium.com Cardinal Health - Dispill 7000 Cardinal Place Dublin, OH 43017 (614) 553-4784 www.cardinalhealth.com/rxdispill Crocus Medical Inc. 572 South 5th Street, Suite C Pembina, ND 58271 (888) 927-6287 www.crocusmed.com DOSIS Systems by Manchac 1115 Second Street Alexandria, LA 71301 (877) 626-2422 www.manchac.com Drug Package LLC 901 Drug Package Lane O’Fallon, MO 63366 (800) 325-6137 www.drugpackage.com Euclid Medical Products 339 Mill Street Apple Creek, OH 44606 (800) 727-2543 www.euclidmedicalproducts.com
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Health Care Logistics P.O. Box 25 Circleville, OH 43113 (800) 848-1633 www.gohcl.com
Parata 106 Roche Drive Durham, NC 27703 (866) 251-6171 parata.com
Jones Healthcare Group 3000 Page Street London, ON N5V 5H3 Canada (800) 265-1009 www.joneshealthcaregroup.com
Pharmacy Automation Supplies 146 S. Pinnacle Drive Romeoville, IL 60446 (800) 798-1401 www.pharmacyautomationsupplies.com
Medicine-On-Time, A CSS Health Company 11461 US Highway 301N, Suite 101 Thonotosassa, FL 33592 (800) 722-8824 www.medicineontime.com Medi-Dose 70 Industrial Drive Ivyland, PA 18974 (800) 523-8966 www.medidose.com Noritsu Pharmacy Automation 6900 Noritsu Avenue Buena Park, CA 90620 (800) 521-3686 www.noritsu-rx.com Omnicell 590 East Middlefield Road Mountain View, CA 94043 (800) 850-6664 www.omnicell.com Pack4U 7531 Currency Drive Orlando, FL 32809 (855) 472-2548 www.pack4u.com
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Rx Systems 121 Point West Boulevard St. Charles, MO 63301 (800) 922-9142 www.rxsystems.com RxSafe 2453 Cades Way, Suite A Vista, CA 92081 (877) 797-2332 www.rxsafe.com Swisslog Healthcare 11325 Main Street Broomfield, CO 80020 (800) 764-0300 www.swisslog-healthcare.com Synergy Medical 2915 Ogletown Road, #2565 Newark, DE 19713 (866) 764-7966 www.synmedrx.com Yuyama 2050 N. Lively Boulevard Elk Grove Village, IL 60007 (847) 593-1005 Ext. 2104 www.yuyamarx.com
MULTI-DOSE PACKAGING SYSTEMS & RESOURCES www.RXinsider.com
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Visit RXinsider’s Virtual Trade Show to Research the Leaders in
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With over 400 reference sites SynMed® leads blister pack automation
For Pharmacies :
• Flexibility to provide optimal packaging to both retail and LTC patients • Peace of mind with proven precision • Unparalleled efficiency with production rates up to 200 bingo cards/hr and 100 multi-dose cards/hr.
synmedrx.com
info@synmedrx.com - 1 866 764 7966
2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y
SynMed® Blister Pack Automation by Synergy Medical SynMed® is a proven way to scale blister card production. Whether kicking off an adherence program for community patients, or providing pharmacy services to LTC, SynMed® ensures accurate, efficient production of both single and multi-dose packs. President & CEO: Jean Boutin Founded: 2006
Employees: >140 Toll-Free Phone:
(866) 764-7966
Address: 2915 Ogletown Road, #2565 Website: Email:
Newark, DE 19713 www.synmedrx.com info@synmedrx.com
Company Background
For 12 years, Synergy Medical has been providing proven and reliable technology for blister card automation, now used daily for over 400,000 lives. We are dedicated to the design, manufacture, service, sale, support, and innovation of the SynMed® System – all here in North America.
n Accuracy
The system accuracy is 99.98%, as compared to manual production where one can expect a 5-10% error rate. Barcode scanning and on-screen guidance ensure secure production. Biometric scanning tracks responsibility. n Efficiency No automation is comparable to the flexibility and output of SynMed® ULTRA; with two operators, your pharmacy will produce: • Up to 100 multi-dose cards per hour. • Up to 200 single-dose cards per hour. The SynMed® generated label has a number of unique features that contribute to improved patient outcomes, and enhance customer loyalty and retention. Your pharmacy can market this output to community patients, assisted living, retirement homes, and LTC facilities, all of whom highly value these label features:
Synergy Medical engineers are continuously working to upgrade our technology; our team is highly specialized.
• Color coded for time of administration. • Pictogram option representing time of administration. • Bold, large-font print further ensures proper medication adherence. • Patient picture ensures medication delivery to the right patient. • Medication images provide accuracy assurance, facilitate checking, and change management.
We pride ourselves on the close relationships we have formed with our customers – this allows the Synergy Medical team to evolve and ensure we provide the optimal solution for our pharmacy partners.
There is a SynMed® solution for all volumes of production: SynMed® XF, SynMed® ULTRA for high-volume environments, and SynMed® Assist for guided manual production.
Since our first installation in January 2008, there have been hundreds of SynMed® installations in retail drugstores, long-term care pharmacies, and in pharmacy chains that have centralized their blister card production service (central fill operations).
Product Overview
SynMed is an automated dispensing system for solid oral medications in both single-dose and multimed blister packs. Our solution guarantees flexibility, accuracy, and efficiency. ®
n Flexibility • SynMed® will integrate with your existing pharmacy management software, and interface with your eMAR systems. • SynMed® can adapt and interchange between both single-dose (bingo cards) and multi-dose blister packs (adherence packaging). • SynMed® is compatible with 40+ blister packs so it will easily adapt to each unique environment; that means pharmacies can automate with the blister card(s) their customers prefer to receive. • SynMed®’s patented pick and place technology minimizes cross contamination and ensures minimal maintenance required. • SynMed®’s vast store of containers optimizes automated production; these containers are easily calibrated on-site, at no cost, and with no time wasted.
Testimonials
“ We now produce cards for our 1,500 patients one full day before our delivery date and three full days before the patient’s actual start date. Production requires fewer FTEs, allowing us to perform more MTM related activities.”
— Barry Klein, M.S., R.Ph/Klein’s Pharmacy
“ T he accuracy of using SynMed automation is incomparable to manually filling cards. Automation is great for acquiring more business, and affords time for ensuring accuracy when filling calendar cards.”
— Melissa Gilkison, Pharm D. / Auburn Pharmacy
“ To have flexibility in how your product looks and is delivered to the consumer is very important. There’s a continuum of care, and with the SynMed-generated adherence packaging we can adapt to each setting; that’s why we thought SynMed fit our strategic plans.”
— Kevin Fearon, R.Ph, MBA / Absolute Pharmacy
Ordering Information
Don’t hesitate to contact us to learn more about adherence packaging, automation, and how we can help your business grow. Mark Rinker, Vice President of Sales, North America (519) 200-8338 | mark.rinker@synmedrx.com FA L L 2 0 2 0
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Pharma Logistics.
The Reverse Distribution Experts.
What Can Pharma Logistics Do For You? Pharma Logistics gets you credits for expired pharmaceuticals and keeps you compliant with all state and federal regulations, allowing you to focus on what matters mostâ&#x20AC;Śyour patients. For thousands of pharmacies across the country, Pharma Logistics delivers a range of services, including:
Rapid Credit
Receive credit within 14 days.
Onsite Service
Trained and licensed representatives come onsite to check paperwork, ensure proper packaging, and prepare shipments for carrier pickup.
clean
collect
Box & Ship Service
Manually pack and ship your own returns with prepaid labels and boxes.
Drug Take Back
A medication disposal program that keeps your community safe and complies with the requirements of the DEA Secure and Responsible Drug Disposal Act.
comply
Pharma Logistics brings efficiency and 24/7 visibility to the returns process so you can focus on patient care and the community. Call 888-729-7427 or visit www.pharmalogistics.com.
2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y
Pharma Logistics Delivers Credit, Compliance, and Convenience to Improve Profitability Pharma Logistics is your reliable partner in pharmaceutical reverse distribution. Our Rapid Credit, Onsite, and Box and Ship services ensure hospital and pharmacy organizations can optimize inventory and supply chain, remain compliant, and boost their return on investment.
President & CEO: Michael Zaccaro Founded: 1996 Employees: 170 Toll-Free Phone:
(888) 729-7427 (847) 837-1226 Address: 1801 N. Butterfield Road Libertyville, IL, 60048 Website: www.pharmalogistics.com Fax:
Company Background
Founded in 1996 by Michael Zaccaro, Pharma Logistics is a pharmaceutical returns company dedicated to client-focused service. Our mission is to make the returns process as easy as possible for our clients. Our superior service has earned the trust of a broad range of clients including hospital pharmacies, the VA Health System, independent pharmacies, pharmacy chains, and physicians’ offices. Our services help ensure customer compliance with federal and state regulations, and improve their investment on the credit return process.
Product Overview
We offer easy and hassle-free services to streamline your facility’s pharmaceutical returns process to save you time and labor. Our online client portal provides real-time job tracking and analytics on expected returns. n Reverse Distribution Services • Rapid Credit: Credit within 14 days. • Onsite Service: Trained representatives come onsite to check paperwork, ensure proper packaging, and prepare shipments for carrier pickup. • Box and Ship Service: Manually pack and ship your own returns with prepaid labels and boxes.
Features & Options
At Pharma Logistics, we specialize in pharmaceutical reverse distribution, handling the return credit process for retail pharmacies, hospital pharmacies, and other healthcare providers across the nation. Whether you need to get your credits quickly, are looking for a convenient way to ship your expired drugs, or would like more visibility into your returned products, Pharma Logistics delivers seamless service to ensure compliance and improve profitability.
n Pharma Logistics Pharmacy Benefits • Faster Credits: Supports cash flow and ROI for your pharmacy. • Quickly boost cash flow. • Spend less time on accounting – reduce your reconciliation time up to 25 hours per month. • Precision processing allows for line item reconciliation, delivering greater return credit accuracy. • Our 100% Credit Promise: If you don’t receive 100% of the estimated return value, we’ll pay the difference of your service fee. • Online client portal offers real-time visibility and return analytics.
Online Analytics
Beware, not every vendor can show exactly where your credit is in the return process and how much you can expect to collect. Unlike most vendors, Pharma Logistics provides you with our online client portal for 24/7 data access. Our portal improves your ROI by saving hours of labor, and enables your pharmacy to quickly track your return jobs and credits in real-time. n Real-Time Analytics Include • Expected Return Value (ERV) Calculation • Dashboard Showing Status of all Returns and Disposals • Line-Item Reporting • Credit Tracking • Expected and Paid Credits • Data Export to Support Compliance and Financial Reporting
Additional Product Lines
n Consumer Drug Take-Back Services Pharma Logistics provides compliant, cost-effective consumer Drug Take Back kiosks and replacements kits to encourage the safe disposal of unwanted pharmaceutical products. • Benefit: Helps protect your community from prescription drug abuse and accidental poisoning; reduces the dangers of pharmaceutical waste.
Markets Served
We serve hospitals, independent pharmacies, retail pharmacies, government, and closed door pharmacies.
Ordering Information
Call (888) 729-7427, email plcustomerservice@pharmalogistics.com, or visit www.pharmalogistics.com. We will make sure you get all the information you need to make the best decision for your pharmacy.
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You’re in control with Letco as your partner. Let us help you compound controls with confidence so you can focus on patient care. Your trusted partner with an unmatched quality record for over 25 years, paperless ordering, and robust catalog and capabilities.
We’re Letco. Let us help.
Call or visit us online
800-239-5288
COMPOUNDING INGREDIENTS
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letcomed.com/rxcontrol
ADVISORY SERVICES
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SUPPLIES
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SPECIALTY PRODUCTS
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EQUIPMENT
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Letco Helps Compounders Stay in Control of Their Pharmacies’ Supply Needs Letco Medical understands how to help pharmacies compound with confidence. Their robust portfolio includes a full range of controlled APIs, with simple paperless ordering available, along with value-added services to support your pharmacy.
President & CEO:
Doug Bowman Founded: 1993 Employees: 100+ Toll-Free Phone: (800) 239-5288 Address: 1316 Commerce Drive Decatur, AL 35601 Website: www.letcomed.com
Company Background Since 1993, Letco Medical has built a reputation as one of the most innovative companies in the compounding industry. An employee-owned company with locations across the U.S., Letco is the supply partner of choice for profit-conscious compounding pharmacies. With a dedicated focus on the compounding market and an unsurpassed record in quality assurance, Letco provides a wide and comprehensive portfolio of top-quality chemicals, compounding supplies, and equipment. Their extensive catalog and complementary programs and services have been designed to serve the needs of compounding pharmacies today, tomorrow, and into the future. Letco is focused on unwavering quality, exemplified by the company’s industry-leading quality control procedures and an unparalleled record with the FDA. • FDA-registered cGMP facility with VAWD accreditation. • Committed to an ethical standard that begins and ends with quality. • The solutions provided, and operations to provide them, push Letco towards perfection. • Letco’s commitment to every customer is to provide the highest level of service.
Product Overview Letco’s product line includes hundreds of chemicals and APIs covering a broad range of therapeutic categories as well as supplies, equipment, capsules, and pre-made topical bases.
Programs & Services In addition to safe and consistent chemicals, bases, and supplies, Letco provides a wide array of services to serve compounders’ growing needs. • Compounding Support Services: Provided to customers at no additional charge – you’re covered for pharmacy consultation, formulas, formulation support, lab design, USP <800>, and a variety of other expert technical support. • Education Value Program: Save up to 60% on continuing education thanks to Letco’s partnership with the American College of Apothecaries to provide hands-on training at a great value. • Quality Savings Program: Save up on laboratory services and testing costs with Letco’s exclusive partnership with ARL Bio Pharma, the nation’s leading analytical laboratory. • Regulatory Solutions Program: Get expert regulatory consulting and deliverables, including USP readiness assessments, customized SOP libraries, and more. • Financial Services Program: Finance 100% of the cost of the equipment with flexible payment programs to suit your business. • ValueVue: A proprietary process to assess your pharmacy’s purchasing efficiency, so you can save up to 30% on compounding purchases. Letco takes pride in delivering the products, services, and support needed to meet today’s challenges, and they are equally committed to facing the future as your trusted partner. With complete dedication and focus on customers, Letco is the ideal partner to help you take full advantage of significant profit opportunities and fill all of your compounding pharmacy’s needs.
We’re Letco. Let Us Help.
For more information, visit letcomed.com
An extensive range of dosage forms and delivery systems are available including topicals, injectables, liquids, transdermals, inhalation, oral solids, and controlled-release. Paperless ordering is available for schedule II chemicals, which are exclusively sourced from manufacturers in the U.S. FA L L 2 0 2 0
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CASE STUDY
Keeping medication in proper temperature range — winter, spring, summer and fall
Rosemary Kalenze, PharmD, Outpatient Pharmacy Manager for Altru
“Regular, seasonal PPQ Testing is just so important,” Rosemary says. “Our patients trust us — and we need to continually earn that trust with every single shipment that goes out.”
A
ltru Specialty Pharmacy is a part of Altru Health System, which serves people in the city of Grand Forks as well as much of North Dakota and extending into Minnesota. What began seven years ago as a grassroots effort with one technician working in partnership with the PharmD has grown to include three full-time technicians and three full-time pharmacists. Still, the specialty pharmacy’s mission has remained the same — to enhance care and improve the overall health and wellbeing of their patients.
on Joint Commission accreditation requirements in addition to US Pharmacopeia (USP) best practices for good storage and distribution of drug products, which many accreditation agencies use as a guideline. “We live and work in a climate that can be -40ºF in the winter and 100ºF in the summer,” explains Rosemary. “To be sure we are giving our patients the best possible care, it’s important to know we are sending drug products in such a way that they remain both effective and safe.”
According to Rosemary Kalenze, PharmD, Outpatient Pharmacy Manager for Altru, they began to explore testing the performance of their medication packages based
Altru ultimately chose Temptime’s third-party Package Performance Qualification (PPQ) testing to validate that their packouts were configured and performing correctly.
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zebra.com | temptimecorp.com
TEMPERATURE INTELLIGENCE®
Package Performance Qualification The specialty pharmacy did its first round of testing in 2019. “We started with our refrigerated packouts, which need to be kept between 2ºC and 8ºC. We tested in cold weather to make sure packages were staying in range for the amount of time we anticipated shipments to take,” says Rosemary. In Phase 1, Altru included two different wireless sensors. An M-300 measured temperatures inside the medication packaging at regular intervals and an S-400 monitored the external ambient temperature in the outer box. Test packages were sent to Temptime, who analyzed the data captured. “We learned a lot in that initial evaluation of our packaging,” Rosemary says. Temptime gave Altru guidance on coolers and other packing materials best for cold chain shipments to help improve their packout design. “We made a few tweaks with the intent of giving patients even more confidence in the medications we deliver — and Temptime was a great help through the entire process.” Altru then moved on to Phase 2 for further testing of the passing Phase 1 package design. In Phase 2, test packages were prepared in the same way, but this time shipped to various geographies using different modes of transportation such as courier and FedEx. Again, Temptime collected the time-temperature data, using the information to prepare a PPQ Report that validates the qualification of the packouts.
“Regular, seasonal PPQ Testing is just so important,” Rosemary says. “Our patients trust us – and we need to continually earn that trust with every single shipment that goes out.”
Aside from ensuring packages performed the way they needed them to, Rosemary says one of the most significant benefits has been instituting best practices throughout the shipping processes. “Now every shipment of refrigerated medication is packed the same way,” she says. “In the past — there were no specific guidelines. So one person might include one icepack in a shipment where another might put in three, which could cause medication to freeze.”
zebra.com | temptimecorp.com
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CASE STUDY Shipment 1-Altru Courier MN Temperature Profile (33hrs)
“A lot of URAC’s requirements are centered on providing documented proof that medication temperatures are monitored and maintained, and everything we’re already doing will apply.”
Altru is currently finishing its second round of PPQ testing. “We’re in the process of testing controlled room temperature (CRT) and refrigerated shipments during the summer to ensure packouts are keeping medication from getting too hot,” says Rosemary. “With all we learned in our previous testing, the process this time around was much smoother and we successfully passed Phase 1 on the first try.”
In the end, she says, PPQ testing just delivers peace of mind – for the pharmacy as well as for patients.
Results demonstrate that the Altru Retail Pharmacy shipping boxes are capable of providing the desired temperature environment for shipment of temperature sensitive products, maintaining temperature within 2°C to 8°C for a minimum of 33-hours. All recorded temperatures inside the shipping containers were within the lower limit of 2°C and an upper limit of 8°C for up to 33-hours.
The specialty pharmacy was also pleasantly surprised to find that the PPQ testing would help them with their URAC accreditation, which they began working toward in October of 2019. “A lot of URAC’s requirements are centered on providing documented proof that medication temperatures are monitored and maintained, and everything we’re already doing will apply.”
Next Steps Altru’s next step will be to test CRT packages during the colder seasons and retest refrigerated packouts. “Regular, seasonal PPQ Testing is just so important,” Rosemary says. “Our patients trust us — and we need to continually earn that trust with every single shipment that goes out.” More than that, she adds, most of the drugs they deliver — such as cancer medications — are critical to patients. “They have to arrive on time and in good condition, it’s imperative.”
The Altru Specialty Pharmacy team: (back row) Dillon Meyer, PharmD, Jessica Voeller, PharmD, Kari DuBois PharmD, and (front row) CPhTechs Katie Christensen, Jenalee Bragg, DeNae Norman.
To learn more about Temptime PPQ Testing visit temptimecorp.com/ppq
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zebra.com | temptimecorp.com
TEMPERATURE INTELLIGENCE®
Get visibility into your medication packouts Expert third party Package Performance Qualification (PPQ) testing by Temptime Temptime PPQ testing reveals the story behind your packouts. Detailed time and temperature data gives you critical insight into how your packouts perform in different seasons and geographies. Not only do the results help you meet pharmacy network and accreditation requirements, you’ll rest assured you are delivering the best care to your patients. By relying on Temptime for PPQ testing, you’ll also free up internal resources while benefiting from over three decades of experience in temperature monitoring for sensitive biologics. Get started with Temptime PPQ: temptimecorp.com/ppq
zebra.com | temptimecorp.com
Distributing safe + reliable pharmaceutical support for you and your patients is the heart of Wholesale+WholecareSM.
DEDICATED QUALITY CARE
FULFILLMENT CARE
+ Knowledgeable Customer Care Representatives + Highest Standard Quality Controls + End to End Supply Chain Integrity
+ Online Ordering & Account Management + Late Order Cutoffs + Drug Shortage Awareness
COST CONSCIOUS CARE + Direct Manufacturer Contracts + No Minimums + Weekly Specials
Contact Us Now To Connect With An Account Representative:
855.437.5727
855.437.5727 | Care@SafeChain.com | SafeChain.com
2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y
Safe Chain Solutions Your Wholesale + Wholecare Pharmaceutical Distributor
SM
Safe Chain delivers the support and pharmaceutical care you need when your patients need you most, safely and securely through our supply chain.
President & CEO: Charlie Boyd Founded: 2011 Employees: 50+ Toll-Free Phone:
(855) 437-5727 (866) 930-1128 Address: 822 Chesapeake Drive Cambridge, MD 21613 Website: SafeChain.com Toll-Free Fax:
Company Background Safe Chain was founded by brothers, Charlie and Pat Boyd, in 2011. What started as a boutique logistics business and wholesale distributor to hospitals, has now transformed into a full-service pharmaceutical wholesaler. The company has grown from just two employees to over 50 with five locations. Our values are the vital link supporting the care we have for our customers and their patients. n Company Values Honesty: Being truthful to each other and our clients. Humility: Maintaining high character throughout all situations. Gratitude: Being grateful for our clients and everything we have and do each day. Professionalism: Dedicating ourselves to a higher standard then what is expected. Responsibility: Being accountable and taking ownership in our job roles. Positive Attitudes: Maintaining a polite, pleasant, positive demeanor under the toughest of circumstances. Grit: Will to succeed and persevere no matter what challenges are thrown our way. Teamwork: Commitment to each other to accomplish our common goals or visions. Moral Courage: Doing the right thing even when it might be unpopular.
Product Overview Safe Chain provides a wide range of pharmaceuticals and health care products and delivers them safely and securely to a diverse network of healthcare facilities nationwide. As your Wholesale + Wholecare pharmaceutical distribution specialists, we partner with you to help you deliver unparalleled vital care to your patients and businesses. Specific areas of experience: • Pain Management • HIV • Drug Shortages • Active Pharmaceutical Ingredients (API) • Medical Supplies/PPE
Features & Options What can Safe Chain offer you? • $20,000+ Initial Credit Upon Approval • 30-Day Terms • Nationwide Distribution Centers • 100+ Direct Manufacturer and Wholesaler Accounts • No Minimum Orders • Free Shipping • Dedicated Account Representatives
Markets Served We provide a comprehensive range of pharmaceuticals and healthcare products to retail pharmacies, hospitals, surgery centers, urgent cares, specialty pharmacies, physicians, and government managed facilities. Ordering Information
For more information on how Safe Chain can be your Wholesale + Wholecare pharmaceutical distributor, contact us today to speak to an account representative and learn about all our product offerings at (855) 437-5727 or Care@SafeChain.com, and visit us online at SafeChain.com.
Enjoyment: Have fun. Life’s too short not to.
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100% Farm-Family Owned CBD Business Organically grown in our Kentucky fields and processed in a Kentucky GMP facility using CO2 extraction for the purest CBD possible, our hemp is free of pesticides, heavy metals, and solvents. Every batch is 3rd party tested in an ISO accredited lab. Each bottle is printed with a batch number linking it to the batch specific Certificate of Analysis (COA), which you can locate through our look up tool on our website. The safety and health of your customers is our top priority.
Flavors & Scents “Wow this tastes amazing!” and “I love this light scent!” are just a couple of comments we hear over and over again. We want your customers to look forward to taking their CBD. Which is why we offer the following delicious flavors and delightful scents.
Full Spectrum Oils: 500 mg Key Lime Pie 750 mg Orange Sherbet
Crystalline Cannabidiol Oils (THC-Free Isolate): 500 mg Wild Berry Cobbler 750 mg Peppermint
Topical Creams (THC-Free Isolate): 400 mg Revive – Lemongrass 400 mg Renew – Sandalwood
Fruit Chews (THC-Free Isolate): 10 mg/ea Mixed Variety Wild Berry Cobbler Orange Sherbet Strawberry Shortcake
We Proudly Introduce ... 5 Count Fruit Chew Bags: Mixed Variety 5 ct Resealable Pouch 10 mg/ea THC Free
Ideal for customers who want to give it a try!
For more information visit farmersdaughterhemp.com, call (270) 737-2715, or contact fdh@farmersdaughterhemp.com
2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y
Farmer’s Daughter Hemp – Farm-Family CBD You Can Trust The Ladies of FDH deliver superior quality CBD products in flavors and scents that your customers will truly enjoy!
Founders:
J ohnna Conyea Beth Solomon Emily Griffith Amber Conyea Founded: 2019 Phone: (270) 737-2715 Website: www.farmersdaughterhemp.com
Company Background Four women connected by blood, marriage, and friendship launched Farmer’s Daughter Hemp. We are two motherdaughter duos who have seen CBD’s positive impact on our own families. We’ve done the research. We’ve tried it ourselves. Now we’re excited to know we’re providing not only a product, but a service to pharmacy customers. Product Overview Organically grown in our Kentucky fields and processed in a Kentucky GMP facility using CO2 extraction for the purest CBD possible, our hemp is free of pesticides, heavy metals, and solvents. Every batch is third-party tested in an ISO-accredited lab. Each bottle is printed with a batch number linking it to the batch specific Certificate of Analysis (COA), which you can locate through the look up tool on our website. The safety and health of your customers is our top priority.
n Fruit Chews (THC-Free Isolate): • 10 mg/Each, Mixed Variety, 30-Count Bottle • Wild Berry Cobbler • Orange Sherbet • Strawberry Shortcake • 10 mg/Each, Mixed Variety, 5-Count Resealable Pouch • Wild Berry Cobbler • Orange Sherbet • Strawberry Shortcake
Key Customers • Independent Pharmacies Trade Shows/Meetings Attended • PDS • NCPA Ordering Information
For more information or to order, email fdh@farmersdaughterhemp.com or visit www.farmersdaughterhemp.com.
Product Line n Full Spectrum Oils • 500 mg Key Lime Pie • 750 mg Orange Sherbet n Crystalline Cannabidiol Oils (THC-Free Isolate) • 500 mg Wild Berry Cobbler • 750 mg Peppermint n Topical Creams (THC-Free Isolate) • 400 mg Revive – Lemongrass • 400 mg Renew – Sandalwood
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O UR T E S T, YOU R CU RE ...
E NSURIN G A H E ALT H Y WO R L D A C C combi nes robust reagent s, analy sis and tech n i cal servi ce exper t ise, t o prov ide y ou wit h div er se so l uti o n s for e ndot ox in and gluc an t est ing.
Associates of Cape Cod, Inc. Your Endotoxin & Glucan Experts
w w w. a c c i u s a . c o m
â&#x20AC;˘ 888.395.2221
2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y
The Pyrosate® Kit by Associates of Cape Cod Delivers Rapid Endotoxin Testing Results for Compounding Pharmacies Pyrosate® has been developed as an easy-to-use Limulus Amebocyte Lysate (LAL) gel-clot test that enables rapid testing and does not require special laboratory supplies. The Pyrosate kit provides rapid results and is especially convenient for research, testing water, and dialysate.
Toll-Free Phone: (888) 395-2221 Phone:
(508) 540-3444 Fax: (508) 540-8680 Address: Falmouth Technology Park 124 Bernard E. Saint Jean Drive E. Falmouth, MA 02536 Website: www.acciusa.com
Company Background Associates of Cape Cod, Inc. (ACC), is one of the world’s largest manufacturers of products developed to detect and quantify gram-negative bacterial endotoxins and (1g 3)-ß-D-glucans. Our products are used worldwide by leading pharmaceutical and medical device companies to ensure the safety of their parenteral drugs, biological products, and medical devices. Our goal is to provide the best products, services, technical support, and customer service in our industry, to enhance the productivity and efficiency of all our customers. We are certified to I.S. EN ISO 13485:2016 and ISO 13485:2016, our laboratories are FDA inspected, and DEA licensed, and our Beacon Diagnostics® laboratory is CLIA certified. Product Overview Associates of Cape Cod, Inc. (ACC), is pleased to offer Pyrosate®, an FDA licensed version of our rapid endotoxin detection kit. Pyrosate is well-suited for performing endotoxin assays in full compliance with the Bacterial Endotoxins Test, USP chapter <85>. Pyrosate has been developed as an easy-to-use Limulus Amebocyte Lysate (LAL) gel-clot test that enables rapid testing and does not require special laboratory supplies. The easy-tofollow, step-by-step illustrated instructions allow the user to set up assays within minutes. The Pyrosate® Kit is available in sensitivities of 0.03 EU/mL, 0.125 EU/mL, and 0.25 EU/mL, in both 10-pack and 30-pack formats. In addition to research and water testing, Pyrosate® is ideal for dialysis centers, compounding pharmacies, and pharmaceutical and medical device companies.
Performing the Test
The Pyrosate® kit is a rapid gel-clot test that contains a 2λ* endotoxin tube (PPC) matched to the sample (SPL) tube for each sensitivity. This feature is unique to the Pyrosate assay. The endotoxin tube (PPC) assures that the sample does not interfere with the test, ruling out false negatives. Pyrosate is formulated to eliminate false positives due to (1g3)-ß-D-glucans. This endotoxin specific reagent does not require additional blocking buffers.
Reconstitution Pyrosate® is reconstituted directly with the sample by adding 0.5 mL to the sample tube (SPL). After approximately 60 seconds of gentle mixing, 0.25 mL is transferred to the endotoxin tube (PPC). The lot-specific incubation time at 37±1°C is given on the Certificate of Compliance. Stability Pyrosate® is stable at room temperature and does not require refrigeration for shipping or storage. Product Applications • Hemodialysis • Water and Water Systems • Filter Industry • Research • Final Product Release Product Benefits • Shorter Assay Time • Endotoxin Specific • No Dilutions Required • No Refrigeration Required • Matched Positive Product Control * λ (lambda) is the lowest concentration of endotoxin to cause a positive test result under standard conditions.
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T R A D E S H O W & M E E T I N G E v e n t Calendar
Event Calendar
Trade Shows, Meetings, & Expositions Due to COVID-19, all trade shows and meetings are subject to change. Please confirm with the individual organization for updates.
RXinsider’s Virtual Pharmacy Trade Show 24 / 7 / 365 450+ Booths, 91 Aisles www.rxinsider.com
2020 Quality Compounding Summit November 5-7, 2020 Virtual Event qcsummitrx.org
APC Compounders on Capitol Hill September 9-10, 2020 Virtual Event A4pc.org
ASCP Annual Meeting & Exhibition November 12-15, 2020 Gaylord Palms Resort Kissimmee, FL Virtual Streaming Available Annual.ascp.com
ECRM Pharmacy Technology, Services, Supplies, and Automation Program September 14-17, 2020 Virtual Program ecrm.marketgate.com/ sessions NASP Annual Meeting & Expo Virtual Experience 2020 September 14-18, 2020 Virtual Event Naspmeeting.com NCPA Annual Conference & Expo October 17-20, 2020 Nashville, TN Convention.ncpanet.org
The American College of Apothecaries is the best value in the industry for accredited continuing education, pharmaceutical compounding training, and professional development conferences for pharmacists, technicians, marketers, and students. LEARN MORE: www.acainfo.org/education Join ACA and ARL Bio Pharma for an intensive focus on quality issues for sterile and non-sterile compounding pharmacies.
November 5-7, 2020
qcsummitrx.org
Annual Compounding Pharmacy Compliance November 16-19, 2020 Virtual Event informaconnect.com/ compounding-pharmacycompliance ASHP Midyear Clinical Meeting & Exhibition December 6-10, 2020 Virtual Event midyear.ashp.org PDS Super Conference February 11-13, 2021 Disney’s Coronado Springs Resort Orlando, FL Pdsconference.com February 24-27, 2021
vetmeds.org/ace
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February 24-27, 2021
acainfo.org/ace
Stay Connected to the Pharmacy & Medical Industry Gain key insights about the industry, the category and your buyers through ECRM Programs
Contact our SVP of Pharmacy & Medical Markets, Michael Castillo to learn how you can take advantage of virtual and in-person opportunities at 440-528-0441 or mcastillo@ecrm.marketgate.com
Behind Every Good Pharmacist, is a Great Resource. With 80+ aisles, the Virtual Pharmacy Trade Show is pharmacyâ&#x20AC;&#x2122;s one-stop destination to research and connect with leading providers of products and services throughout every pharmacy category and practice setting.
RXinsider.com
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Event Calendar
Trade Shows, Meetings, & Expositions Due to COVID-19, all trade shows and meetings are subject to change. Please confirm with the individual organization for updates.
continued from page 70
American College of Apothecaries Annual Conference & Expo 2021 February 23-27, 2021 Wyndham Grand Rio Mar Puerto Rico acainfo.org/ace 2021 FAH Public Policy Conference and Business Exposition March 7-9, 2021 Washington Hilton Hotel Washington, DC www.fah.org/conference/ FAH-Conference-and-Business-Exposition APhA 2021 March 12-15, 2021 Los Angeles, CA Aphameeting.pharmacist.com
The Pharmacy Market BUZZ is a daily news feed, designed to keep the pharmacy community informed on the latest industry news, products, services, and trends.
RXinsider.com
ASHP Summer Meetings and Exhibition June 5-9, 2021 Long Beach, CA www.ashp.org/Meetingsand-Events
T R A D E S H O W & M E E T I N G E v e n t Calendar
Behind Every Good Pharmacist, is a Great Resource.
McKesson ideaShare June 23-27, 2021 San Diego, CA Mckessonideashare.com Cardinal Health RBC July 14-17, 2021 Orlando, FL Rbc.cardinalhealth.com NACDS Total Store Expo August 21-23, 2021 Denver, CO Tse.nacds.org
NACDS Annual Meeting April 24-27, 2021 The Breakers Palm Beach, FL Annual.nacds.org Asembia 2021 Specialty Pharmacy Summit May 2-5, 2021 Las Vegas, NV Asembiasummit.com
All shows are subject to change.
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NORITSU
Pharmacy Automation
800-521-3686 •
www.noritsu-rx.com
C��ld your pharmacy be more hygienic, utilize labor more effectively, and offer patients and caregivers better options? The Covid-19 pandemic has changed the way we think about hygiene in pharmacies. Noritsu strip pouch solutions help to create a safer and more efficient environment for pharmacists, caregivers, and patients.
2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y
Highly Reliable and Scalable Strip Pouch Packagers and Prescription Verification Systems by Noritsu Noritsu cares about your business and will take the time to learn about your specific needs in order to provide the best solution possible. You can expect personalized service and dependable packaging and workflow solutions. President & CEO: Go Yoshii Founded: 1951
Employees: 200+ Toll-Free Phone:
(800) 521-8254 (714) 521-9040 Address: 6900 Noritsu Avenue, Buena Park, CA 90620 Website: www.noritsu-rx.com Phone:
Company Background
Noritsu Pharmacy Automation believes in the concept of partnering with its customers. We take pride in the longevity of the relationships we establish with the pharmacies we serve. Specializing in strip pouch packaging, verification equipment, and workflow software, Noritsu can help assess your pharmacy’s efficiency and provide a solution that best fits your business. We understand that you need a return on your investment in automation so our sales, integration, and support teams, focus on making your workflow as efficient as possible.
Product Overview
Noritsu Pharmacy Automation carries a wide variety of proven strip pouch packaging equipment, verification systems, accessories, and supplies. Noritsu packagers offer reliability, uninterrupted workflow, and granular control over all aspects of packaging. Your business relies on your ability to produce. Our equipment is used in some of the busiest pharmacies in the world because of its ease of use and solid build quality that stands up to constant production. Strip pouch printing, fill parameters, use of blank and empty pouches, fill order, and dosing times are all highly configurable and can be stored by the customer. This has a dual effect. It maximizes production because it minimizes the need for a pharmacist or tech to intervene with the workflow. And, the ability to offer caregivers customized packaging differentiates your pharmacy from the competition or other packaging methods. Noritsu NexusRx software drives all of the packagers so whether you are working on the scalable Z Series or the high production 4000 Series, operations and feature sets are the same, kept up to date with the everchanging pharmacy industry, and compatible with all major PMS software. n Noritsu Z Series Strip Pouch Packagers Our scalable Z Series packagers allow for start-up and growth of your adherence packaging business. Compact, fast, and accurate, the Z-Series is available in three configurations to meet the production and space requirements of nearly any location. Choose from the 100 cassette Z-100, the 50 cassette Z-50, or the tray only Z. Each configuration offers our unique space-saving design, predictive medication forecasting to minimize operational disruption, and easy cleaning and maintenance.
n Noritsu Medication Detection Solutions The MDM series of prescription verification systems check strip pouches visually against a custom library built using your formulary. Pouches are imaged and verified using high-speed cameras, ensuring that the right pills are going to the right patient. Any anomalies are flagged to be checked by a pharmacist, drastically reducing the time your pharmacists spend handling and going over the medications. Available in three configurations, from the flagship MDM 3 that adds the option to automatically roll and sort based on your criteria, to the counter-top sized MDM 1. We will help you find a verification system that works for you. n Workflow Software Built around the concept of “batch processing,” NexusRx allows granular control over packaging. Our Noritsu NexusRx workflow software has been designed and is continually updated using feedback from many of our partner pharmacies. By grouping and storing production parameters, and monitoring ongoing production, NexusRx can maximize your workflow and give you detailed control over the pharmacy floor. NexusRx also offers expanded production options, like the ability to update or change NDC’s or create eKit’s, PRN’s, and dailies, all without interrupting production. Another unique feature, NexusRx Friendly Time, lets you quickly and easily group dosing instructions into blocks of time as opposed to specific times, making life easier for both patients and caregivers. Our Nexus Perfect Pouch system gives you detailed control over labeling down to facility, ward, patient, medication types, and more. You can customize each pouch based on the requirements of caregivers, offering an attractive and easy-to-use package that also helps to improve patient safety and compliance. n Support Services Noritsu has been supporting its customers for over 50 years with our own in-house, nationwide support team. While our systems are extremely reliable, so are our integration and support teams. Whether its scheduled maintenance, integration services, or repairs, you can be confident that your service tech will be prompt, knowledgeable, and friendly.
Testimonial
“ One of our goals with this pharmacy was to bring “next gen” technology and processes to the marketplace. Noritsu became a great decision and a key business partner for us. They’ve helped us gain significant labor and operational efficiencies using their products, and their technical support is always there for us when we need it. They have become the best and most significant strategic partner I’ve ever selected.”
— Doug Smock/Owner, Infinity Pharmacy, Richardson, TX FA L L 2 0 2 0
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CONTROL YOUR INVENTORY, INSTEAD OF IT CONTROLLING YOU.
REDUCE YOUR PHARMACY INVENTORY BY 20% AND IMPROVE TURNS BY 4-POINTS. Optimize your prescription drug inventory and improve profits with Datarithm®—an intuitive, cloud-based
inventory management software system for pharmacies of all sizes. Using our exclusive forecasting tool, reorder points are automatically reset for every item every month based on changes in dispensing patterns and management/owner preferences. Datarithm® then attacks overstocked and dead inventory through automatic, simple return and store-to-store transfers. Our cycle counting tool will assure consistent accuracy of your on-hand inventory. Plus, with our advanced analytics, Datarithm® provides insights on inventory trends, movement, availability, cost, customer service and task completion by pharmacy staff.
Forecasting/ Order Points
Inventory Balancing
877.273.5112
Cycle Counting
info@datarithm.co
Advanced Analytics
datarithm.co
2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y
Datarithm Saves Time, Increases Profit and Cash Flow With Better Customer Service Datarithm’s automated system provides optimal management of your largest investment and biggest expense – Rx inventories. Typical results: 20%+ inventory reduction, 4x+ turn improvement, reduction in expired returns, stronger cash flow, and more money in the bank.
President & CEO: David J. Belinski Founded: 2005 Employees: 7 Stock Symbol:
Private Company (877) 273-5112 Toll-Free Fax: (800) 536-6730 Address: 7037 Fly Road East Syracuse, NY 13057 Website: datarithm.co Toll-Free Phone:
Company Background
Founded in 2005, by a pharmacist, a software engineer, and a medical sales professional, Datarithm has maintained a persistent focus on the development of highly specialized systems and software applications. They assist pharmacies by streamlining inventory tasks, reducing overall expense, emphasizing precise management techniques, reducing overstocked and dead inventories, recouping “frozen” inventory dollars via balancing, and increasing customer service levels. Datarithm’s solutions provide pharmacies of any size and scope precise, consistent, centralized control over prescription drug inventories. Datarithm pioneered store-to-store Rx inventory transfer (aka “balancing”) for pharmacy. In 2012, we launched our automated inventory demand forecasting and reorder point optimization features. We followed in 2013 with the release of our configurable cycle counting platform. Today, forecasting, balancing, cycle counting, and advanced analytics represent Datarithm’s four key pillars. These pillars, coupled with our customizable option settings, offer an Rx inventory control solution that is unmatched. If your pharmacy is like most today, you are likely searching for cash-flow. Optimize the management of your biggest investment and largest expense to move cash off the shelf into your bank account.
Product Overview
There are many factors that impact the management of pharmacy inventory. New drugs continually enter the market; demand change is a constant; seasonality is a given; physicians change their scripting patterns; reimbursement rates fluctuate; and generic drug changes are unpredictable as wholesalers often change the preferred item, etc. These factors leave inventory management to chance and a game of guesswork. That’s where Datarithm comes in. With precise, consistent, centralized control and management of Rx inventories, Datarithm puts a stop to guesswork, reduces staff workload, and effectively places management of inventory back into the hands of management all in one easy-to-use hub.
Features & Options
n Forecasting: Using proven and proprietary algorithms, every month Datarithm leverages historical dispensing history to predict expected usage for every item and generic group in a pharmacy’s formulary. The demand forecasts are then coupled with various system settings controlled by pharmacy management to arrive at reorder point positions and reorder quantities. Any adjustments to reorder points and quantities are automatically updated through bi-directional data interfaces with leading pharmacy management systems. n Balancing: With monthly reorder point optimization completed, every morning, Datarithm pinpoints and attacks overstocked and dead inventory through wholesaler return recommendations and store-tostore transfers for multi-store operators. These inventory balancing functions are completed by pharmacy staff using a fast and easy workflow. In summary, Datarithm’s optimized reorder points coupled with intelligent balancing recommendations will reduce inventory investment levels, associated carry costs, reduce the incidence of expired drug returns, improve cash flow, and elevate inventory turns. n Cycle Counting: Using a dual-ranking approach, Datarithm’s intelligent Cycle Counting function helps to maintain on-hand precision throughout the year, not just after completion of a full physical count. This will reduce stock-outs and overstock situations, and drive COGS and profit/loss accuracy. n Analytics: Through Intuitive Analytics (enterprise and store level); a robust, flexible custom report-writer; numerous pre-built insightful reports; and comprehensive info-packed dashboards, Datarithm provides the analytical optics that pharmacy managers and owners need and rely on to make better decisions surrounding inventory management and track staff performance and task compliance.
Testimonials
“ We have been with you all for 10 months, our inventory has gone down 26% or $175K between the three pharmacies. We just do the minimum with you all and know that we can do more to even decrease it more and will try harder in the new year. I just wanted to say thanks for your great product and support.” — Brian Kiefer, Owner – Uses Datarithm in Three Locations – Customer Since February 2019
“ I consider Datarithm® one of the essential partners for my independent pharmacy business. Datarithm’s tools and capabilities make them the perfect partner for maintaining good inventory control. I am also extremely pleased with their tech support and response time. I recommend Datarithm® for all pharmacy owners.”
— Teresa Stickler, Owner of Melrose Pharmacy
Key Business Partners
Bi-directional interface partners: Computer Rx, Kroll/Telus (Canada), Liberty, PioneerRx, Rx30, RxMaster, and ScriptPro with BestRx pending. FA L L 2 0 2 0
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Holy UNIT DOSE Supplies! design it! print it! label it!
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1.800.848.1633
2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y
Health Care Logistics – Your Small Friend, Indeed Discover an unmatched inventory of unique and hard-to-find solutions for nearly every facet of the healthcare industry. President & CEO: Gary Sharpe Founded: 1978 Employees: 325 Toll-Free Phone:
(800) 848-1633 (800) 447-2923 Address: P.O. Box 25 Circleville, OH 43113 Toll-Free Fax:
Company Background
What began 40 years ago, as a garage-based business at the home of founder Gary Sharpe, now encompasses five facilities in central Ohio and reaches customers around the globe. Health Care Logistics is a privately owned company specializing in manufacturing, packaging, and distributing unique and hard-to-find products for nearly every facet of the health care industry. HCL also offers complimentary search and development services for non-inventory items customers want but can’t find. Meeting the needs of its customers is the driving force behind the success of Health Care Logistics.
Product Overview
HCL’s inventory includes more than 10,000 different products such as boxes, bins, security seals, compounding and dispensing products, infection prevention solutions, and unit dose supplies. In addition to stock items, HCL offers manufacturing divisions for cabinets, plastics, and metals to create specialty solutions with short lead times. An in-house print division is also available to custom print labels, magnets, banners and clings, and to laser mark products with names, departments, and bar codes to help professionals improve performance, reliability, and accountability. HCL will manufacture or modify existing products to meet your needs. We work with you to make products work for you.
Additional Product Lines
n HCL Wipes: Disinfecting medical surfaces is serious business; only the strongest ingredients are worthy of the fight. Bring more muscle to the table with germicidal cleaners and wipes from Health Care Logistics. They’re made to wipe out the risk of HAIs and improve infection control initiatives for you and your team. This line of wipes is made of the highest-quality material to ensure the highest level of clean in your facility. n IV Supplies: Eliminate drug dispensing errors, improve accuracy, and protect patients from the risk of infection with the complete line of IV supplies and accessories from Health Care Logistics. Solutions include: IV bag covers and accessories; IV locking boxes; IV poles and accessories; IV inspection light boxes and accessories; IV labels; mini-bag applicator; carry caddies and accessories; phlebotomy workstations and accessories;
sterile glass vials and accessories; tamper-evident tip caps; tamper-resistant add-port caps; tube and cable organizers; transfer needles; needlestick prevention, and more! n Carts and Accessories: From code carts to treatment carts, anesthesia carts, and more, Health Care Logistics offers an extensive line of durable, dependable crash carts and mobile workstations that keep supplies organized and secure. Cart accessories focus on security, organization, and accessibility, and include everything from crash cart boxes, lids, and dividers to foam inserts, security bags, and security seals. In-stock or specially designed labels and vinyl graphics help maximize productivity by making it easy to identify drawer contents, departments, and types of equipment. n Cleanroom Supplies: Health Care Logistics offers a variety of readyto-use, USP <797>-friendly sterile cleaning products to kill bacteria and maintain a clean medical environment free of contaminants and debris. This series of powerful sanitizers and disinfectants include sprays, wipes, and polish individually bagged and ready for immediate introduction into the controlled area. Premixed concentrations are formulated with Sterile Water For Injection (WFI), sterilized and filtered to eliminate any trace of particulate matter inside the container. Two-part SimpleMix solutions measure and mix the appropriate amount of concentrate at the time of use to guarantee a fresh, full-strength solution every time. In addition, our sterile cleanroom wipes are great for cleaning lab equipment and medical instruments in areas where bacteria, particulate, and extractable levels are critical concerns. Our cleaning tools and supplies can help you achieve quick, effective cleaning and disinfecting in critical areas while infection control mats remove dirt, dust, and lint on contact from shoes, making it easier than ever to comply with USP <797> mandates. n Refrigerators and Freezers: Cold drug storage can be complicated. And expensive. And it can give some people chills. We aren’t those people. At Health Care Logistics, we make it easy to manage any critical drug storage situation. From compact countertop units to full-size appliances, our inventory is overflowing with solutions for pharmaceutical, dietary, and laboratory use. All pharmacy-grade refrigerators come equipped with digital microprocessor temperature controls, temperature alarms, and port access. In addition, multiple locking options are available so you can choose the level of security and accessibility to match your facility’s needs. As an added layer of protection, we offer refrigerator locking boxes to keep supplies secure, prevent drug diversion, and enable users to control access while keeping contents stored at a regulated temperature.
Ordering Information
Call: (800) 848-1633 | Web: www.goHCL.com | Fax: (800) 447-2923 Email: hcl@gohcl.com | Electronically: GHX and EDI | Chat Online – HCL’s Live Customer Service Staff is on Duty: 8:00 a.m. - 8:00 p.m., EST After Business Hours Call Our Emergency Phone: (740) 207-4293 FA L L 2 0 2 0
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Not All CBD Is Created Equal
TRUST.PURE.HEALTH™ CBD Products for Pharmacies & Healthcare Professionals • Clinically Backed Active Ingredients • Patent Pending Nanotechnology • Pharmaceutical Industry Standards • Third-Party Tested • Zero THC
Order Today!
(833) 552-7736 | www.lassenlabs.com
2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y
Lassen Labs – Trusted CBD Products for Pharmacies and Healthcare Professionals Lassen Labs produces premium CBD products manufactured with pharmaceutical industry standards. Patent-pending Nano technology and a proprietary blend of ingredients ensure superior quality, fast-acting, and effective products.
CEO:
Kathleen Grave Founded: 2018 Employees: 19 Toll-Free Phone: (833) 552-7736 Address: 849 Almar Avenue, Suite C 462 Santa Cruz, CA 95060 Website: www.LassenLabs.com
Company Background
Founded by leaders and experts within the pharmaceutical, medical, and natural products industries, Lassen Labs, a subsidiary of InBOLD Inc., is a brand that independent pharmacies, healthcare providers, and consumers trust. Not sacrificing quality over speed to market, Lassen Labs went through 18 months of R&D, multiple product iterations, and user trials to produce best-in-class CBD products backed by patentpending technology.
Product Overview
Lassen Labs produces a therapeutic grade professional line formulated for healthcare professionals and pharmacies. Lassen’s Nano Liposomal CBD formulas have proven to be highly effective in supporting pain management, inflammation, and general well-being. Lassen’s scientific advancements produce quality CBD solutions that: • Provide rapid absorption and optimize bioavailability. • Deliver accurate and therapeutic doses to targeted areas. • Contain zero THC.
Features & Options
n Lassen Labs Technology Powered by science, Lassen’s patent-pending technology delivers increased bioavailability that is up to ten times more effective. Therapeutic formulas provide deep penetrating, rapid absorption for fast, and long-lasting results. n Quality and Standards Lassen Labs is completely transparent, establishing protocols for their company that far exceed CBD industry standards. All products are produced in cGMP compliant, FDA-registered facilities, and are thirdparty tested five times along the supply chain, for cannabinoid content, terpenes, heavy metals, solvents, microbes, and mycotoxins. Results are available for every product at www.lassenlabs.com/labreports. n Retail Solutions Lassen Labs medical industry packaging is easy to use, provides accurate dosing, and offers QR label codes that lead directly to lab reports. Informative pop-up display units provide education and create a positive customer experience that drives recurring revenue.
Product Specifications
n Lassen Labs Signature: Offers superior formulas, ingredients, and beneficial essential oils in a variety of products for everyday use. • Relief Cream: 1000 mg Nano CBD blend. • Daily Balance Oral Spray: 500 mg Nano CBD oral spray. • Sublingual Mints: 25 mg CBD per tablet. • Deep Therapy Oil Spray: 500 mg Nano CBD blend. A soothing blend of Nano CBD and beneficial essential oils in convenient spray-on packaging for targeted relief. • Spot Therapy Roll-On: 400 mg Nano CBD blend. A soothing blend of botanical and lavender rolls on easily and targets areas of discomfort for relief. n Lassen Labs Professional: Developed for pharmacists, doctors, and other professionals for their patients’ targeted healthcare needs. • Intensive Relief Cream: 2000 mg Nano CBD blend cream with DMSO. • Cooling Relief Cream: 1000 mg Nano CBD blend cream with menthol. • Warming Relief Cream: 1000 mg Nano CBD blend with capsicum, cinnamon, and clove. • Deep Freeze Roll-On: 1000 mg Nano CBD blend gel roll-on with menthol. n Lassen Labs Sport: Developed for pre- and post-athletic activity to enhance performance, recovery, and well-being. • Muscle Recovery Stick: 500 mg soothing blend of cooling mint and CBD in a rub-on stick.
Testimonials
“ I suffer from chronic lower back pain (it is a family curse), and knots in my neck for years (decades). I have tried every product. Multiple hemp oils and CBD creams; gels you name it. The Lassen cream it works. This stuff really works!!”
— Mike, Lassen Retail Customer
“ T he relief cream is amazing. I was skeptical at first of CBD products – but it works quite quickly on my sore, stressed out muscles, and it even helps me sleep better! I love the scent and texture as well. It is well worth the price and way healthier than taking ibuprofen.”
— Shannon, Lassen Retail Customer
Markets Served
Lassen Labs serves all major global markets.
Ordering Information
For more information or to order, call or text (833) 552-7736, email wholesale@lassenlabs.com, or inquire online at lassenlabs.com/wholesale. FA L L 2 0 2 0
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Medicine-On-Time a CSS Health Co., Helping Pharmacies Master Medication Adherence More than just a packaging company, Medicine-On-Time pharmacies are supported by a full team of pharmacy industry experts in the clinical, retail, and long-term care divisions of pharmacy. Our partnership helps pharmacies service diverse patient populations.
CEO:
Jim Clair COO: Perry Larson Founded: 1984 Employees: 70 Toll-Free Phone: (800) 722-8824 Address: 11461 US Highway 301 N, Suite 101 Thonotosassa, FL 33592 Website: www.medicineontime.com
Company Background
Medicine-On-Time, A CSS Health Company, improves patient health through a unique combination of innovative technology, personal engagement, and proven processes to help pharmacies achieve better performance and for patients to enjoy healthier lives. With MedicineOn-Time, pharmacies simplify the preparation and packaging of complex medication regimens for patients, ensuring better medication adherence, higher PDC scores, and improved pharmacy performance.
Product Overview
Medicine-On-Time and CSS Health serves the needs of all pharmacies through a broad array of products and services including: integrated patient management software for pharmacy workflow; medication compliance packaging designed to meet the unique needs of patients in any care setting; medication therapy management; comprehensive medication reconciliation and clinical review.
Dedicated Pharmacy Partner
For many, the community pharmacy plays a vital role in the health of those they serve. Your customers rely on you to provide solutions that help them stay healthy, no matter what. To them, your guidance is essential. However, slower growth, mounting costs, and reduced reimbursements have challenged the viability of the community pharmacy. In these unprecedented times, it’s important to align your pharmacy business with a dedicated partner. One who listens and provides the products you need to serve your diverse community of customers. One who provides the resources and continual support you need to grow and be successful. We support pharmacies across the country, serving patients in long-term care settings and those remaining at home. From day one to 1,001, we support you.
Responsive To You*
Based on feedback from our customers, we continue to create package types that are reflective of market needs, while improving existing products to work better for our pharmacy partners. The development of more packaging types helps pharmacies face the changing landscape in
which medication adherence is essential for everyone, not just the elderly or chronically ill. Through our survey, we also found that pharmacies find our products and services to be essential to their business. Our customers commended us on our versatility of packaging options; allowing them to service their community at large in a multitude of ways, while providing the same support they continue to rely on. In fact, 93% of our survey respondents stated that they would recommend us to another pharmacy.
What Pharmacies Care About Now
Our pharmacy partners tell us when selecting a compliance packaging solution for their business, the following are important. n Versatility: To meet the needs of diverse communities, pharmacies need options for dispensing cycles. Our survey, found that 70% bill for a 30 days’ supply and that using a seven or 28-day card is not cost-effective or time-efficient. Our most commonly used product, MOT Complete uses a calendar format, giving the pharmacy the versatility to fill for anywhere from one to 35 days’ supply. n Accuracy: Medication errors have a major impact on patients and their families, especially when managing complex regimens. MOT Complete provides peace of mind with clearly labeled dose cups and drug images printed on every package including specific dose times. For pharmacies serving communities with less advanced regimens, our semi-automated CircuPack Solution offers a step into automation without the large capital investment or significant space compromise. n Responsiveness: Your investment in a compliance packaging solution should be more than just consumables or software. Our respondents stated that among other aspects of our offerings, our customer and technical support topped the list. A team of nationally certified pharmacy technicians and IT experts support our pharmacies. In addition to customer support, we offer a team of marketing and account development experts to help you promote your business.
Our Products
• MOT Complete: Customized patient medication packaging. • CircuPack: Adherence packaging for up to six medications. • Single-Dose/Unit-Dose Packaging: Cold seal and heat seal 30/31, 60, and 62. • Compliance Packaging: Start-up multi-dose compliance package options. • And More!
Contact Information
For more information on how Medicine-On-Time works, contact a Medicine-On-Time specialist at (800) 722-8824, extension 833. FA L L 2 0 2 0
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Al Underwood 877.766.0321 questions ? Call
SUNGLASSES & SUN-BIFOCALS
READERS
FRANKLIN EYEWEAR® “BOUTIQUE” SUN AND READING GLASS DEALS Displays hold 72 pair plus Storage Base!
FREE DISPLAY! FREE SHIPPING!
Base 14” square, 66” tall – $200 Value
Al Underwood, Owner
Reading Glasses – Color Coded by Strength 144 pair $6.99 Readers @ $3.50 each FREE BOUTIQUE DISPLAY INCLUDED Deal #FRB72
$ 504.00 0.00 Total cost $ 504.00
Sunglasses – Color Coded by Category 108 pair $6.99 Sunglasses @ $3.50 each 36 pair $9.99 Polarized & Sun-Bifocals @ $5.00 each FREE BOUTIQUE DISPLAY INCLUDED Deal #FSB72 Total cost
$ 378.00 $ 180.00 0.00 $ 558.00
Displays are plan-o-gramed with labels to match the price tags on all glasses. This helps you keep your display organized for maximum sales, and simplifies re-orders.
See My See My
MORE AT WWW.FRANKLINEYEWEAR.COM questions?
Al underwood at 877.766.0321
refills: Sunglasses: $42 dozen assorted Sun-Bifocals & Polarized: $60 dozen assorted Sunglasses
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readers
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refills $42 dozen assorted
sun-bifocals & polarized
We hand pick a mix of men’s and women’s, trendy and traditional styles.
$999 retail$500 cost 1.25 Diopter
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Price Tags Color Coded By Strength
SINCE 1975
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P: 877.766.0321
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Side Mount
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Multiple sizes, temperature ranges and single or combination models are available. Refrigerator temperature ranges are from 2°C to 23°C; freezers to -40°C depending on model. PHC Corporation of North America 1300 Michael Drive, Suite A, Wood Dale, IL 60191 Toll Free USA (800) 858-8442, Fax (630) 238-0074 www.phchd.com/us/biomedical
PHC Corporation of North America is a subsidiary of PHC Holdings Corporation, Tokyo, Japan, a global leader in development, design and manufacturing of laboratory equipment for biopharmaceutical, life sciences, academic, healthcare and government markets.
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866.257.4279 | TheIntegraSuite.com © 2020 RedSail Technologies, LLC. Integra® is part of RedSail Technologies, LLC. The Integra® word mark and logo are trademarks owned by RedSail Technologies, LLC.
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