Life in Salford 30 • August 2020 11
ForHousing are always here to help We invest in homes and spaces to fuel people’s potential and improve lives. Having a safe and secure space to call your own is essential to good health and wellbeing. A stable home means more than just a house. Feeling protected in a secure tenancy can have a positive and lasting impact on the rest of your life. It opens the door to education and employment
opportunities, a community to feel a part of and a chance to live independently for as long as you can and want to. The Tenancy Support and Sustainment (TSS) team are here to help ForHousing tenants get the most out of life. For those who need it, they can offer support on any tenancy related concerns, including benefits, employment, food, energy advice and more. If you’re a ForHousing tenant and need support, guidance or an extra helping hand, please contact us today by calling 0300 123 5522, emailing hello@forhousing.co.uk or on the ForHousing website live chat at www.forhousing.co.uk Read below how the TSS team helped Mary open the door to new possibilities.
Mary’s story Mary, a ForHousing tenant in Salford, had been struggling with her mental health and found herself in a large amount of debt. Initially seeking help from the ForHousing Income team, Mary’s case was passed over the Tenancy Support and Sustainment team so they could offer much-needed help and support. Together, Mary and the team worked to tackle her financial issues. A successful debt relief order application was granted, writing off a large portion of the money she owed. Mary received a Personal Independence Payment, increasing her weekly income by nearly £60 and she was
also offered a Warm Homes Discount, giving her peace of mind about heating her home. With a few months of support and encouragement from the Tenancy Support and Sustainment team, Mary felt strong enough to visit her local GP and gained access to counselling to help with her mental health. To address her mobility issues, Mary’s home was fitted with aids and adaptations, to help give her more freedom and independence. The ongoing support the TSS team has given to Mary has made a real difference to her life, offering her help and guidance so she can feel empowered to achieve more.
