reframing / revised research question

ref raming

From the previous results, it was apparent that the solution to the disconnect of millennials to their personal finances can be solved from a process that provides users with initial financial guidance (IFG) that can help them start, understand and feel confident in their personal financial portfolios.

Moving along in this research will focus on how the process will be structured and work for the users. Visual appearance and personal preferences on user interfaces/interactions will be completely dependent upon the financial institution that is being used by the user. The process is simply a structure that financial institutions will implement into their own online systems and platform databases.

revised resea rch questi on

How might we use design management to help financial institutions provide millennials and younger generations an opportunity to understand and develop their personal finances?