August 8 – 9, 2011 / Washington, DC
SIX SIGMA
Receive You r SIX SIGMA CHAMPION CERTIFICAT ION & 12 CPE CRE DITS!
CHAMPIONS TRAINING Champion the Skills and Apply the Tools Necessary to Ensure Successful Six Sigma Deployment GUARD AGAINST PROCESS TAMPERING AND DEVELOP SUSTAINABLE SOLUTIONS Assure the operational projects are aligned with the strategic and operational business objectives
RECOGNIZE SIX SIGMA PROJECT SELECTION AS AN OPPORTUNITY TO IMPROVE PROCESS PERFORMANCE Define and Align Roles and Responsibilities to Successfully Execute Six Sigma Projects
CONSTRUCT A PROJECT PLAN WITH EXPLICIT GOALS AND TARGETS Utilize metrics that will drive project success and competitive position
BECOME A CHANGE AGENT AND ASSUME THE RESPONSIBILITY FOR IMPLEMENTING PROJECTS THAT DRIVE PERFORMANCE Determine the Proper Scope of the Six Sigma Project to Achieve the Intended Process Improvement Results
In Association with:
Become a Deployment Champion and Learn How to Lead All Aspects of the Six Sigma Implementation Process
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Dear Six Sigma Professional, We’re very excited to offer an essential two-day Six Sigma Champion Training for any leader or manager considering or implementing performance improvement— particularly Six Sigma. This proven methodology has transformed business performance worldwide. While its breakthrough potential is world class, it also can fail without attention to roles, responsibilities and alignment to the business objectives. So what is a Six Sigma Champion? The Champion is the lynchpin between the goals of the business and the success of the improvement projects. The targets for this type of training are the leadership (Deployment Champions) of the Lean Six Sigma effort and the specific managers (Project Champions) who charter and oversee the projects that the Yellow, Black and Green Belts execute. The Champion defines the projects, secures the resources and keeps the process moving. The Belts execute the project for the Champion and subsequently report to the Champion for the life of the project. Ultimately, the Champion is in a position to hold people accountable, remove barriers and resolve issues above or beyond the Yellow, Black or Green Belt levels of reach and authority. This comprehensive training will integrate hands-on applications of tools and techniques that will help you to rigorously define and select the appropriate Six Sigma process improvement projects. We encourage that you come prepared with your business issues so you can gain the maximum benefits. We look forward to meeting you in August! Best Regards,
WHO SHOULD ATTEND: 9 CEOs 9 CIOs 9 COOs 9 Directors of Budget and Finance 9 VPs/Directors of Process Improvement 9 VPs of Business/Operational Excellence 9 Head of Operations 9 Lean Six Sigma Deployment Leaders 9 Lean Six Sigma Champions 9 Heads of Quality
REASONS TO ATTEND: 9 Determine the proper scope of the Six Sigma Project 9 Define and select the appropriate Six Sigma process improvement project 9 Learn how to draft a project charter 9 Support, Align and Integrate Six Sigma Launch into your organization
John Evelyn President and CEO Trident Leverage Group
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9 Eliminate barriers and improve access to resources for the successful project deployment
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DAY
Monday, August 8, 2011
8:30
Workshop Registration and Continental Breakfast
9:00
MORNING SESSION WELCOME REMARKS AND INTRODUCTIONS REVIEW OF SIX SIGMA DEFINITIONS • • • •
Business: Realize Six Sigma as a business culture Goal: Utilize Six Sigma as a vehicle to achieve performance goals Capability: Champion Six Sigma as a strategic capability Methodology: Apply Six Sigma methodology to improve projects and processes
UNDERSTANDING THE CONCEPTS AND METHODOLOGY • • • •
The Six Sigma Objectives: What are the types of objectives Six Sigma is helping you accomplish? Organizations and Tampering: Avoid trying to find the solution without understanding the problem The Six Sigma Approach: How are we going to utilize Six Sigma to attack problems? The Gap and the Champion: Identify and close performance gaps
12:00
Lunch Break & Networking
1:00
AFTERNOON SESSION LEARNING AND APPLYING THE TOOLS, TECHNIQUES AND METHODOLOGY • • • • • •
Variation and Capability (The Sigma Level): Calculate the variation in your Six Sigma Process The Six Sigma Equation Y=f(X): Improve your ability to manage upstream Complexity: Reduce the complications to improve project execution Cost of Poor Quality: Avoid paying the cost of not doing things right the first time The DMAIC Process: How will you apply this methodology to your project? Self-Assessment: How do you use information and data to solve problems?
WRAP-UP EXERCISE
4:30
Training Adjourns
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2
DAY 8:30
9:00
Tuesday, August 9, 2011
Workshop Registration and Continental Breakfast
MORNING SESSION RECAP OF DAY 1 UNDERSTANDING THE ROLES AND RESPONSIBILITIES WITHIN THE SIX SIGMA DISCIPLINE • • • • •
Champions Black Belts Green Belts Yellow Belts Master Black Belts
DEFINE PHASE: PERFORMANCE IMPROVEMENT AND PROJECT SELECTION • • • •
Discuss the details of a good Six Sigma Project Create the business case for a Six Sigma project Stratify and narrow the project focus Define the project
12:00
Lunch Break & Networking
1:00
AFTERNOON SESSION ATTENTION MANAGEMENT LEADERS: WHAT DOES IT TAKE TO BECOME A COMPLETE SIX SIGMA CHAMPION? THE CHAMPION ROLE IN PROJECT SUCCESS • Charter the Team and Expectations • Understand the Champion Role in the DMAIC Process • The Champion Checklist and Planner
BUILDING A SUSTAINABLE PIPELINE 4:00
Training Adjourns
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MEET THE TRAINER: JOHN EVELYN, President and CEO, Trident Leverage Group John brings over twenty years of agile insight that quickly identifies and crystallizes customer strategic and operational business issues. He has earned the role of trusted advisor across a wide range of organizations in the private and public sectors, domestic and multi-national. With extensive experience in guiding very successful business transformations and the development of hundreds of exceptionally capable business professionals, John has developed a timely and innovative approach to operational excellence in today’s turbulent business and public service environment. His experience and expertise includes leading teams of professionals and personal delivery of Enterprise and Organizational Strategic Alignment, Global Six Sigma and Lean Transformations, Enterprise Value Stream Analysis, Business Process Management, Voice of The Customer and a range of tailored coaching and development engagements. John earned a Bachelor of Mechanical Engineering from Georgia Tech and a Masters of Business Administration, Summa Cum Laude from the University of Miami. Following his key contributions within Florida Power and Light which led to the first award of the Deming Prize outside of Japan, John began a global career of enabling innovative solutions to challenging business and strategic issues. John volunteers his time to various professional associations and plays tennis as much as possible.
In-House Training and Customization
One of the more popular vehicles for accessing the American Strategic Management Institute’s educational offerings is the delivery of on-site trainings and management facilitations. Bringing a training or facilitation in-house gives you the opportunity to customize a program that addresses your exact challenges and provides a more personal learning experience, while virtually eliminating travel expenses. Whether you require training for your department or for an organization-wide initiative, the advanced learning methods employed by ASMI will create an intimate training atmosphere that maximizes knowledge transfer to enhance the talent within your organization.
CUSTOMIZATION We realize that not all obstacles can be overcome by applying an “off-the-shelf” solution. While many training providers will offer you some variation of their standard training, ASMI’s subject matter experts will work with you and your team to examine your programs and determine your exact areas of need. The identification of real life examples will create a learning atmosphere that resonates with participants while at the same time providing immediate return on your training investment. Using interactive exercises that employ actual projects or scenarios from your organization, instructors can address specific challenges and align the curriculum of each session to your objectives. While the majority of on-site trainings are focused on smaller groups, ASMI also has the ability to accommodate organization-wide training initiatives. Utilizing multiple instructors, the Institute has the capacity to deliver courses to groups of up to 300 participants per day.
AREAS OF EXPERTISE On-site delivery of single courses, certification programs and entire packages of specialized courses are available in the following areas: • • • •
Strategic Planning Lean Six Sigma Performance-Based Contracting Administrative Management
• • • •
Performance Measurement Workforce Management Performance Reporting Leadership and Change
• Project Management • Performance-Based Budgeting • Program Evaluation
For more information about in-house training and certification options, please contact Jennifer Mueller at 202-739-9619 or email her at Jennifer.Mueller@ASMIweb.com
SPONSORSHIP OPPORTUNITIES As a conference and training provider, ASMI is an expert in bringing together leaders to share and discuss best practices and innovations. We connect decision-makers with respected solutions providers. The Institute offers four different predesigned sponsorship packages: • Event Co-Sponsor
• Session Sponsor
• Luncheon Sponsor
• Exhibit Booth Sponsor
FOR MORE INFORMATION ON TRAINING, EXHIBITING & SPONSORSHIPS: please contact: Andrew Goodwin at 202-739-9707 or email him at Andrew.Goodwin@ASMIweb.com
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Venue & Hotel
VENUE & HOTEL
CPE CREDITS — EARN UP TO 12 CPES!
Six Sigma Champions Training will be held at The Performance Learning Center in Washington DC. The Learning Center is just a few blocks from the Gallery-Place China Town metro. If you plan on driving, a public parking garage is located inside of the building. You can access the parking garage on K Street and the parking is $18.00 a day.
Thompson Media Group is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Nashville, TN 37219-2417. Website: www.nasba.org.
The Performance Institute Learning Center 901 New York Avenue, NW, 3rd Floor Washington, DC 20001 202-524-8041 Please note: The building elevators do not allow delegates up into the Learning Center until 8:30am. A limited number of rooms have been reserved at the Washington Marriott at Metro Center at the prevailing rate of $211. This rate is based on the Government Per Diem and the discounted rate is only secured up until 3 weeks prior to the start of the event. Therefore, please call the hotel 3 weeks prior to secure the rate. When calling the hotel please reference the Performance Institute and the name of the event “Six Sigma Champions” when making reservations to get the discounted rate. The hotel is conveniently located on the red, orange and blue line (at the Metro Center Metro stop) and it is located only a few blocks from The Performance Learning Center. Washington Marriott at Metro Center 775 12th Street NW | Washington, DC 20005 1-800-266-9432/1-506-474-2009 (International) * To register online, please visit: www.ASMIweb.com/Champions and click on the Venue and Hotel tab.
TUITION & GROUP DISCOUNTS The tuition rate for Six Sigma Champions Training is as follows: Offerings
Six Sigma Champions Certification
Early Bird*
Regular Rate
*
$1299
* For the Early Bird Rate and for more information on group discounts please contact: Paul Rogers at 858-737-4122 email him at Paul.Rogers@ASMIweb.com
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Delivery Method: Group-live Preparations: None Prerequisites: None CPE Credits: 12 Sponsor Organization Name and Sponsor ID Number: Thompson Media Group 109435
CANCELLATIONS & QUALITY ASSURANCE ASMI strives to provide you with the most productive and effective educational experience possible. If after completing the course you feel there is some way we can improve, please write your comments on the evaluation form provided upon your arrival. Should you feel dissatisfied with your learning experience and wish to request a credit or refund, please submit it in writing no later than 10 business days after the end of the training to: The American Strategic Management Institute: Quality Assurance 805 15th Street, NW, 3rd Floor Washington, DC 20005 Note: As speakers are confirmed six months before the event, some speaker changes or topic changes may occur in the program. ASMI is not responsible for speaker changes, but will work to ensure a comparable speaker is located to participate in the program. If for any reason ASMI decides to cancel this conference, The American Strategic Management Institute accepts no responsibility for covering airfare, hotel or other costs incurred by registrants, including delegates, sponsors and guests.
DISCOUNTS • All ‘Early Bird’ Discounts must require payment at time of registration and before the cut-off date in order to receive any discount. • Any discounts offered by ASMI (including team discounts) must also require payment at the time of registration. • All discount offers cannot be combined with any other offer. • Discounts cannot be applied retroactively • Payment must be secured prior to the conference. If payment is not received by the conference start date, a method of payment must be presented at the time of registration in order to guarantee your participation at the event.
Registration Form
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877-992-9522
866-234-0680
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Please make checks payable to: The American Strategic Management Institute CANCELLATION POLICY: The American Strategic Management Institute will provide a full refund less a $399 administration fee for cancellations requested four weeks prior to the event start date unless cancellation occurs within two weeks prior to the event start date. If a cancellation is requested less than two weeks prior to the event start date, no refund will be issued. Registrants who fail to attend and do not cancel prior to the event will be charged the entire registration fee. All cancellations must be requested through the cancellation link found in your attendance confirmation email. Please note that cancellation is not final until you receive a cancellation confirmation email.
I have read and accepted the Cancellation Policy above. ACKNOWLEDGED AND AGREED By: ______________________________________________________________________________________________ Date: _______________________________________
Priority Code: B349-PR
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ASMI’S VISION In this challenging economic landscape, organizations must develop and execute innovative strategies to survive and thrive. Performance and process improvement methodologies give managers the tools they need to run leaner, more efficient businesses. The mission of the American Strategic Management Institute (ASMI) is to connect business leaders with best-in-class practices and training to address management challenges and improve results. ASMI has grown into one of the nation’s most innovative training providers, combining market research and industry insight to deliver experiences and tools to inspire leaders and grow businesses. Through virtual sessions, national summits, training programs and consulting services, ASMI brings together leaders to share insights, ideas and actions to transform organizations.
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The American Strategic Management Institute 805 15th Street, NW, 3rd Floor Washington, DC 20005 Phone: 877-992-9522 Fax: 866-234-0680