Pipeline 2022 Dealer Magazine by RainSoft

THE RIGHT PLACE THE RIGHT TIME THE RIGHT PLACE THE RIGHT TIME

2022 RainSoft International Convention

OPTIMISTIC

It was so incredibly worth the wait.

International Conventions usually are held every two years, but the COVID pandemic scuttled our plans to meet in Orlando in 2020. We regrouped, working with the staff at the JW Marriott Orlando Bonnet Creek Resort and Spa to move our gathering to 2021.

Yet again, the pandemic denied our attempts. But the third time was the charm and what a time it was.

The last time we had gathered in Orlando was in 1996, and this time 692 members of the RainSoft

family made the trek to Florida’s Fun Capital. Many brought their own families, spending an extra day or two, enjoying the Disney and Universal Studio theme parks. The hotel provided great escapes with two inviting pools and spectacular views of the fireworks displays at the parks after sunset.

Ready to see everyone!

Ready for Convention! Looking forward to seeing everyone!

John Brady

Javier Rivera Lopez

Donald Stith

Ashley Sarles

Aaron Stroud

Jyn Harper

ORLANDO

Mr. and Mrs. Miranda... Happy customers for two years now. Ran into them a the Home Depot in N. Sbdo.. They said that putting a RainSoft system in their home was the best investment. And they wanted RainSoft to know how happy they are... Thank you RainSoft.

Taylor Ledbetter

Dawn Jardine

Rebecca Quirin

Don Miller

Rob Mashburn Kevin Bossi

A VISION MADE REAL

Serafin Montoya

Javier Rivera Lopez Shared from

Jack Fouquet

Reyes Perales Shared from The RainSoft 2022 International Convention

Brandon Keck Shared from The RainSoft 2022 International Convention

Frank Gonzales Shared from The RainSoft 2022 International Convention

Hector Tovar Shared from The RainSoft 2022 International Convention

Carmen Baker

Shared from The RainSoft 2022 International Convention

Drake

Liza

Dave Griffin Shared from

Lazaro Ordonez

Surrounded by beautiful palmetto trees on land that once was miles of citrus groves, you have a better understanding of what Walt Disney envisioned when he first visited the area in 1963. Nine years later, the first theme park would open the door to what would become a subtropical wonder that changed Florida forever.

It also gave Disney more freedom to satisfy the vision that he couldn’t completely achieve in

California with Disneyland. That park opened in 1955 on a much smaller parcel of land and was limited for future growth by nearby development. Orlando was the place where his visions became real.

Keep in mind this was two years after John Grayson had already started RainSoft. Back in 1953, he too had a vision in mind for families. The U.S. population had exploded, subdivisions were being built from coast-to-coast, and there would be demand for

A STANDING “O” FOR OUR SPONSORS

The fantastic experience in Orlando could not have been achieved without the help from our sponsors. Our sincere appreciation goes to:

improving the water quality for families. This vision has also become real.

As we approach our 70th anniversary year, it’s fitting that we chose Orlando as our meeting spot. We are invigorated by the events, the conversations, and what we learned during our time together in Orlando, and by the new developments yet to come.

Angel Minton Murphy

John Brady

Tyler Webb

Felicia Willis Martin

DEALER MEETING

SETTING THE TONE FOR 2023

One of the first orders of business at each International Convention is the day-long Dealer Meeting. With four years between events, there were plenty of agenda items for emcee Peter Rushmore to navigate through.

No. 1 worldwide dealer Tim Randolph of Florida Energy, Water and Air shared his 20-point checklist and offered valuable insight while explaining his keys to success.

Curt Wunder provided an update on his continuing involvement with MANNA Worldwide. The nonprofit charitable organization is devoted to rescuing children from poverty, including funding sources to provide fresh drinking water.

Matt Merrick talked about The Home Depot’s developments and the success they’ve experienced with the RainSoft partnership.

Shanna Bohac (Aqua Finance); Doug Glasscock (Liquid Soap), Kimm Seamens (Americana Shopper III) and Greg Windfeldt (PCI) were acknowledged for their continued support.

Chukk Sanders

Don Miller

Chukk Sanders

Don Miller

RECEPTION & PARTY

11 BACK TOGETHER

ROLLING OUT THE GOOD TIMES

People were still arriving and checking into the hotel when the welcome party started. And what a time it was.

It was four hours of great food and terrific conversations with people we hadn’t seen since the last convention. Three food stations and a dessert table filled with a great tasting assortment of choices were refilled time after time.

Our entertainment – The Headliners band – provided us with non-stop great hits, and early on there were almost as many kids as adults working the dance floor. Some families and others even stepped outside to watch the nearby fireworks show. It was a perfect start to the Convention.

Sara Holub

Carmen Baker Jill Holstein

THE ENERGY WE ENVISIONED

ACHIEVEMENTS AMPLIFIED

This year’s Convention was four years in the making, so the anticipation and enthusiasm levels were still on Amp level from the Welcome party. Andy Palframan made sure of that by opening the General Session with a few snapshots of people from the party that generated laughter.

Then we got down to business. He first acknowledged the generous contributions of our sponsors who make the International Convention possible. He followed by explaining how the five key specifics for each Convention –Education, Motivation, Networking, Recognition and Celebration – are ways to help everyone learn and grow, and to inspire and motivate us to reach our potential.

After recapping events from 2020, Andy addressed how efforts carried over into 2021 but a new set of challenges confronted us via supply chain and labor issues. He illustrated the point by showing slides of the Regional Sales Leaders on the manufacturing line in Roselle, working together for nearly six months assembling equipment so orders could be fulfilled and commitments to customers kept.

Whatever it takes, the RainSoft way.

Now it was time to honor the PAC Rockstar Achievers. After recognizing the 150 motivated go-getters who had achieved Level 5,10,15, 20 and 25 status, he called Rod Coleman, Ryan Knipp and Stacie Winston to the stage. All three are employees of Sarah Mazer’s Pure H2O in Columbus, Ohio, and

were presented Rolex watches for achieving Level 10 PAC status.

Matt Merrick, The Home Depot’s Merchant for the Water Heater and Water Treatment install programs, followed and made the first of two special presentations.

A & B Marketing of Jacksonville, Fla. was recognized as The Home Depot Water Treatment Service Provider of the Year for outstanding Sales performance. Austin and Brandon Keck and Jay Toblin accepted the honor.

GENERAL SESSION

GROUP PRESIDENT OF RESIDENTIAL WATER TREATMENT

A PARTNERSHIP WITH LIMITLESS POTENTIAL

In 2019, significant changes occurred when Pentair purchased the company. Deepak Rao, the new Group President of Residential Water Treatment for Pentair, was introduced by Andy Palframan to tell the audience more about the company.

Mr. Rao’s presentation covered a wide range of topics. He first acknowledged the many generations of RainSoft members in the room and their many innovations, then spoke of Pentair’s history dating back to 1966 and their many innovations.

He ended by talking about the need for clean water as having huge potential, saying the future is very bright for continuous improvement when describing the shared values of Pentair and RainSoft.

THE HOME

ACHIEVEMENT AWARDS

THE HOME DEPOT ONE BILLION DOLLAR MOMENT

A watershed event happened next. Mr. Merrick revealed that RainSoft had achieved what he called a “truly sensational Sales milestone” by surpassing $1 billion in total sales.

“That’s one billion with a “B” everyone,” exclaimed Andy, who accepted the award on behalf of the entire RainSoft family. “I remember it was December 2005 when I heard Greg Hudson’s office had made the first sale with The Home Depot. It’s just incredible to me that we reached the one Billion mark.”

After the presentation, Andy introduced keynote speaker, Phil M. Jones. The rest of the morning was a combination of insightful education and thoughtprovoking perspectives so you could learn how to accomplish more by choosing the right things to say.

Andy Palframan

“That’s one billion with a “B” everyone.”

“CHANGE UNCOMFORTABLE.

“CHANGE UNCOMFORTABLE.

TO CHANGE YOUR YOU WILL HAVE

skills will help you achieve your sales goals. He also explained how the mission of writing his seventh business book, Exactly What To Say, was to help great people get better.

Phil M. Jones came prepared. As impactful as Tony Robbins was four years ago about personal growth and development, Jones delivered a masterpiece on the Art of Communication and its importance to selling.

Right from the start, he spoke about the importance of expressing confidence in the tone of your voice and body language. How RainSoft products are built to sell themselves, and how vital communication

“Change at best is uncomfortable. If you want to change your destiny, you will have to change,” he shared with the audience. “It’s inevitable. What hasn’t changed is the people in this room still want to be successful. Successful people know the secret to getting what you want.”

The book – it was available in the lobby after he spoke – is a great read. Jones provided cognizant examples throughout his presentation, usually setting the table with one probing question after another.

He told a story about having the privilege of meeting international track star Usain Bolt. The fastest man on the planet set a world record in 2009, running the 100-meter sprint in the incredible time of 9.58 seconds. Jones said he came away with a new perspective after asking him a question.

He asked Bolt what he thought about in the starting blocks prior to the start of a race. Bolt said he wondered why his competitors bothered showing up, then explained that when he runs the 100- meter dash he actually runs the best 110 meters of his life. In his mindset, Bolt was running a different race than the others by moving the finish line. And he did so in every race of his illustrious career.

“We are a Sales organization of Sales professionals,” said Jones, making a correlation. “To win, we need to sell more than we did last week, last month, and last year.”

The rest of his presentation was filled with a series of helpful suggestions, sharing secret tips and explaining motivation, psychology, how to overcome indecision and False Evidence Appearing Real, and more.

Jones definitively was moving his own finish line; he was saving more for the next day.

Victoria Chiappone

Harry Headrick

FAMILY TIME

FUN DAY

Being in the Fun Capital of Florida in the summertime requires time spent outdoors. After the Regional Luncheons were completed, the rest of the day was wide open for family time.

Some people choose to chill at the pool. Many opted for the half-day pass and enjoyed their time at EPCOT. Others chose one of the other nearby theme parks, or did some shopping and sampled the excellent food choices at Disney Springs.

For the adults, it was a great time to act like a kid again.

Doug Newby

Dave Griffin

Annette Thompson

Brian Nicholson

Taylor Ledbetter

Javier Rivera Lopez

Gina Rigutto

Josh White

FRIDAY

John Brennecke

John Brennecke

Ryan Vernoy

Marybeth Campbell

Harry Headrick

Brandi Shadrick

CENTRAL REGIONAL AWARDS

Yolanda Davis of Sweetwater Home Systems, #3 Inside Sales Rep

Chuck Kelly of Envirotech International, #2 Outside Sales Manager

Terry Bonik of RainSoft of NE Iowa, #2 Dealer Sales Rep

Steve Mills of Quality Water Systems, #1 Outside Sales Manager

Quality Water Systems: #1 Dealer

Envirotech International, #2 Office

Quality Water Systems, #1 Office

Tri-State Water, #3 Office

Monica Yaacoubi of Quality Water Systems, #1 Inside Sales Manager

Gina Rigutto of Sweetwater Home Services, #2 Inside Sales Manager

Andrea Sixtos of Sweetwater Home Services, #1 Inside Sales Rep

John Anello of Tri-State Water, #3 Outside Sales Manager

Sweetwater Home Services: #2 Dealer

It was the first time the Central and West Coast regions were combined for an awards luncheon, so the energy level in the room was off the charts with Don Miller and Peter Rushmore leading the celebration.

Quality Water Systems of Houston had a full contingent celebrate the moment for being the top Central Dealer and Office. Jeff Asmussen and Andrea Sixtos of Sweetwater Home Services won the top prizes for the Inside and Outside Sales categories.

Other inspiring moments included Terry Bonik from RainSoft of Northeast Iowa receiving his 40 Year plaque, with his daughter Rachel Faust now a partner in the company. And Tim Mitchell from Green County Water Treatment enjoyed his best year ever and was rewarded as No. 1 in Dealer Sales.

Chipper Ellingson of Envirotech International, #3 Outside Sales Rep

Drake Chinn of Quality Water Systems, #2 Outside Sales Rep

Smart Money Upgrade Offices #2: Susan Curie from Envirotech

WEST COAST REGIONAL AWARDS

Annette Hogans of Lifetime Solutions, #2 Inside Sales Rep

Won Hong of Quality Home Services, #2 Outside Sales Manager

Mike Bossi of Purifyx, #2 Dealer Sales Rep

Doug Newby of Lifetime Solutions, #1 Outside Sales Manager

Jesse Hudson of Lifetime Solutions: #1 Dealer

John Vasquez of High Quality Water, #2 Office

Jesse Hudson of Lifetime Solutions #1 Office

Won Hong of Quality Home Services, #3 Office

Roy Frazier of Lifetime Solutions, #1 Inside Sales Manager

Jahvelle Simpson of High Quality Water, #2 Inside Sales Manager

Pamela Oliveira of Quality Home Services, #1 Inside Sales Rep

Leonard Ulibarri of Lifetime Solutions, #3 Outside Sales Manager

Jill and Joe Holstein of Quality Home Services: #2 Dealer

Renee Delsied of Purifyx, #2 Inside Sales Rep

Lifetime Solutions of Victorville, California, and Quality Home Services were well represented when it came time to collect the hardware. Lifetime Solutions was the no. 1 Dealer, and Brandon McFarland and Doug Newby were honored as the top Outside Sales Rep and Outside Sales Manager, respectively.

McFarland and Pamela Oliveira of Quality Home Services had starring roles in The Home Depot success announced earlier that day. She was also recognized as the top Inside Sales Rep, as were coworkers Patricia Cruz (top Smart Money Upgrades Service Rep) and Roy Frazier (no. 1 Inside Sales Manager). Quality Home Services was also honored as the top Office.

Quality Home Services #1 Smart Money Upgrades Office

Patricia Cruz of Quality Home Services #1 Smart Money Upgrades Tech

Raymond Pauchek of High Quality Water of Arizona, #2 Outside Sales Rep

Brandon McFarland of Lifetime Solutions, #1 Outside Sales Rep

SOUTH ATLANTIC REGIONAL AWARDS

Julyean Lucky Russell of Florida Energy Water & Air, #2 Inside Sales Rep

Ryan Vernoy of Florida Energy Water & Air, #2 Outside Sales Manager

Brian Nicholson of Miami Water & Air, #2 Dealer Sales Rep

Bill West of Florida Energy Water & Air, #1 Outside Sales Manager

Florida Energy Water & Air, Altamonte Springs, FL: #1 Dealer

Florida Energy Water & Air, Melbourne, FL, #2 Office

Florida Energy Water & Air, Altamonte Springs, FL #1 Office

Florida Energy Water & Air, Tampa, FL #3 Office

Hayden Fantino of Florida Energy Water & Air, #3 Inside Sales Manager

Ricardo Mar of Coastal Energy, Water & Air, #3 Inside Sales Manager

Sharlene Hamm-Gabriel of Florida Energy Water & Air, #1 Inside Sales Rep

Coastal Energy, Water & Air: #2 Dealer

He said the feedback from most people indicated this convention was one of the best ever, from the food at the opening night Welcome party and Awards luncheon, to the outstanding keynote speaker and the Night of Champions banquet. Top highlights from the luncheon included recognizing generational winners. Joel Brow’s daughters, Stephanie Hammer and Danielle Kohle, accepted the No. 2 Dealer and No. 5 Office plaque awarded to RainSoft of Pompano in Pompano Beach, Fla.

Third generation winner Scottie Seamens of Florida Energy, Water & Air was honored for his PAC status. And Mark is wondering how many pictures made it to the Internet of him breaking out the step stool so he could look Austin and Brandon Keck in the eye when they accepted their awards.

Jack Londe ofA & B Marketing, #2 Outside Sales Rep

Fiorella Quintana of Miami Water and Air, #1 Outside Sales Rep

Smart Money Upgrade Tech #1: Ricky Shotwell of Charlotte County Water

Charlotte County Water #1 Smart Money Upgrades Office

Regional Director Mark Gagnon loved the reviews he got from his group. And they had plenty of fun doing so.

NORTH ATLANTIC REGIONAL AWARDS

Shynique Ross-White of Atlantic Water Products, #3 Inside Sales Rep

Nitesh Trikha of HD Water NJ, #4 Outside Sales Manager

Cerrone Washington of HV Environmental Solutions, #2 Outside Sales Manager

Brian Geer of Anderson Water Systems, #1 Outside Sales Rep

Atlantic Water Products: #1 Dealer

Atlantic Water Products, #1 Office

Anderson Water Systems, #2 Office

Lea Montello of Anderson Water Systems, #1 Inside Sales Rep

Anderson Water Systems: #2 Dealer

Marlene Lang

Moore Water and Air: #5 Office

Kim Spencer of Atlantic Water Products, #5 Inside Sales Rep

Regional Director Dan Pfister kept the pace lively and the celebrations were hardy. Anderson Water Systems and Atlantic Water Products captured a good portion of the awards.

Curt Wunder had a full group from Atlantic on hand to accept the Top 10 Offices and Top 5 Dealers with multiple office plaques. Curt made a short speech about how his team had survived the last two years, and how now is the time to thrive.

Brian Geer has made a habit of collecting hardware and this luncheon was no exception. He picked up the award for being the top Outside Sales leader again.

Three new Dealers were recognized. Tara Kakaty and Jason Malucci made the trip from New Jersey to attend, and Cerrone Washington opened his dealership in upstate New York weeks after the Convention. Good luck to them.

Nitesh Trikha of HD Water NJ, #2 Outside Sales Rep

Cerrone Washington of HV Environmental Solutions, #3 Outside Sales Rep Smart

GREAT LAKES REGIONAL AWARDS

Stacie Winston of Pure H2O, #2 Inside Sales Rep

Annette Thompson accepting for Bill Thompson of Blue Wolf Concepts, #1 Dealer Sales Rep

Angel Minton of Pure H2O, #1 Outside Sales Manager

Pure H2O: #1 Dealer

Lifetime Water Systems, #1 Office

American Home Design, #3 Office

Kevin Freas of Pure H2O, #1 Inside Sales Manager

Shauna Phillips-Larmond of Lifetime Water Systems, #2 Inside Sales Manager

Jennifer Harper of American Home Design, #3 Inside Sales Manager

Marcia Ferrigon of Lifetime Water Systems, #1 Inside Sales Rep

Lifetime Water Systems: #2 Dealer

Raheem Bahadur of Lifetime Water Systems in Mississauga, Ontario Canada was in the room to collect his top Outside Sales award. He was also No. 1 in the world.

There were multiple Platinum- level Customer Experience winners representing American Home Design, Great Lakes Water, Pure H2O and RainSoft of Northern Michigan in attendance. Top sales people from those organizations were recognized for achieving Platinum level status.

All three PAC 10-time winners from Pure H2O – Rob Coleman, Ryan Knipp and Stacie Winston – were applauded for their achievement.

Kniffen said everyone had theme park plans for the afternoon, so several dealers made a fun wager that Alan could not complete the ceremony in under 65 minutes. Turns out he lost the bet by 2 minutes!

Raheem Bahadur of Lifetime Water Systems, #1 Outside Sales Rep

Regional Director Alan Kniffen had a full plate of responsibilities to attend to.

PHIL DELIVERS AGAIN

YOUR WORDS. CHANGE YOUR WORLD.”

It was a comment stated often after Phil M. Jones conducted this session Saturday morning. And rightly so as he followed his own advice by preparing in advance, examining RainSoft scripts and other talking points in his quest to improve Sales Communication techniques.

Here are some key takeaways.

To build a relationship with a customer, he advised answering a question with a question to continue a dialogue. He spoke of mastering the keys to success, which requires a change in your words to change your world. Scripts are not natural, they limit creativity and don’t allow for conversation. The advice is to learn and understand your script and make it yours so you can lead the conversation.

Next were the four Cornerstones of Conversational Excellence. Jones implored the importance of preparing to become a “curious conversationalist,” and he provided depth, experience and examples relating to:

1. The worst time to think about what to say is the moment you are saying it.

2. Curiosity. Have more curiosity with your questions if you want to help change or influence a better sales outcome.

3. Selling is earning the right to make a recommendation. There is power to asking questions for evidence that can lead to more questions and help overcome objections.

4. The person asking the questions controls the conversation. In essence, questions create conversations that leads to relationships - that leads to opportunities - and lead to action. Bingo.

More take-it-to-the-bank suggestions followed:

• Timing. How getting prospects to say “thank you” provides a moment for you to make them a customer.

• “How to Ask” and “Controlling your Ask” are triggered by asking for a small favor and listening for the “Thank You.”

• Overcoming objections by applying second conversations. It takes practice to be profitable.

• Giving scale promotes confidence in the buyer, so add purpose to the conversation.

Most of these examples are explained in his book, Exactly What To Say.

Serafin Montoya

Jack Fouquet

Javier Rivera Lopez

“He gets us.”

“CHANGE

SUCCESSFUL PLANS START HERE

When everyone gets together for these workshops, lively discussions are sure to ensue.

This Convention was no exception.

Held concurrently, every session maxed out its time limit with carryover conversations continuing as people left the room. It was great to hear everyone sharing ideas about what worked and what can be improved upon.

Over 50 people attended a spirited Home Depot Marketing Managers meeting. Ruben Silva led the effort to keep everyone on track, with all agreeing to continue the conversation via Zoom before the end of the year.

Speaking at two Sales workshops helped Don Miller warm up for the final session of the day. He took center stage for Success & The Second Law of Thermodynamics, and it was classic.

Dawn Jardine

Dawn Jardine

Our thanks to all the participants who shared their thoughts and experiences:

Inside Sales: Peter Fantino, Annette Hogans, Pamela Oliveira, Peter Rushmore, Laura Skinner and Stephanie Young.

Outside Sales: Raheem Bahadur, Keith Bazemore, Ben Cunningham, Terrence Dupree, Alan Kniffen and Don Miller.

Service: Pat Donaldson, Scott Harmon and Dan Pfister.

NIGHT OF CHAMPIONS

Javier Rivera Lopez

John Brennecke

Donna Freemann

Jennie McCleary

Ryan Knipp

Victoria Chiappone

LOVE AND SUPPORT IN UNISON

Family was front and center at the Night of Champions Awards Banquet. The pinnacle event culminated three days of togetherness, and delivered precious moments and memories for the multiple generations and newcomers who were in attendance.

From the start, you could tell it would be a night to remember. Andy Palframan and Don Miller served as co-emcees, and they began handing out the awards after dinner and entertainment from Dave Eichholz and Ted Manderfeld, the comedy sketch duo of Deuces Wild Dueling Pianos.

Not every winner spoke but those who did made a point to recognize their spouses. Most recalled some of the hardships they had experienced, especially

since the pandemic began in early 2020, and how blessed they were to have their partner by their side.

Following the In Memoriaum video that remembered 14 of our former colleagues, and the Rookie of the Year Award announcement, Deuces Wild propelled the energy level higher with a boisterous second set. More awards ensued, including recognition of Dealerships that had completed milestone Years of Service ranging from 25 to 50 years.

At the end, it came time to acknowledge the No. 1 Dealer Worldwide, which belonged again to Tim Randolph’s Florida Energy, Water & Air. In his acceptance speech, Tim told the story about the last time the International Convention was held in Orlando 28 years ago.

He remembered how John Grayson rented Tomorrowland at the Magic Kingdom for an evening RainSoft party. And he spoke of his father’s competitive drive and how it fueled his drive for success.

Andy put the perfect final touches on wrapping up the program. He thanked his wife, Rosie, for her love and support. He then asked everyone to thank their spouses before thanking everyone for making it a memorable occasion and ending with a piece of advice for everyone to never stop chasing your dreams.

Until we meet again...

Raheem Bahadur of Lifetime Water Systems, #1 Outside Sales Rep Worldwide

Fiorella Quintana of Miami Water & Air, #3 Outside Sales Rep Worldwide

Brian Geer of Anderson Water Systems, #2 Outside Sales Rep Worldwide

Javier Rivera Lopez

Monica Yaacoubi of Quality Water Systems, #1 Inside Sales Manager Worldwide

Steve Mills of Quality Water Systems, #1 Outside Sales Manager Worldwide

Thomas Gerstner of Anderson Water Systems, #2 Dealer Sales Rep Worldwide

GENUINELY AMAZED NEWCOMER

When the trio of Austin and Brandon Keck and partner Jay Tobin arrived on stage to present the Dan Hager and Michael Keck Rookie of the Year Award, Austin mentioned in his comments that “rookies bring new perspectives to the business.” It turned out that when the announcement was made, recipient Ben Cunningham was the most surprised person in the room.

“I didn’t know there was such a thing as Rookie of the Year. I was told earlier that I had won something but I had no idea,” he said. “It was a really cool surprise.”

An Outside Sales Representative for Great Lakes Water Treatment in Cleveland, he started working there in January 2021 and experienced immediate

success, selling 16 systems and having 13 installed in his first month. He attributes his success to president Abe Bahhage and The Home Depot employees who arrange his homeowner water test appointments.

“Abe is a tremendous leader and role model. I’ve sat for hours in his office and learned so much from him about sales techniques, buyer psychology and other methods. He has a real enthusiasm for helping people improve the quality of their water,” Ben said.

“The Home Depot store setters are dedicated and relentless in getting people to agree to doing a water test. It’s a great team atmosphere to work with them.”

Pamela Oliveira of Quality Home Services, #1 Inside Sales Rep Worldwide

Sharlene Hamm-Gabriel of Florida Energy Water & Air, #3 Inside Sales Rep Worldwide

Marcia Ferrigon of Lifetime Water Systems, #2 Inside Sales Rep Worldwide

Patricia Cruz of Quality Home Systems, #1 SMU Service Tech Worldwide

Shuan Duplechain, Mike Foster and Jarrod Steven of Quality Water Systems, #1 SMU Office & Dealer

Greg and Jesse Hudson of Lifetime Solutions, #3 Dealer Worldwide

Brian Edwards, Bryan Holub, Sarah Holub, Tonya McGraw, Bill McGraw, Bill McGraw Jr, Haley McGraw of Quality Water Systems, #2 Dealer Worldwide

Tim Randolph of Florida Energy, Water & Air, #1 Dealer Worldwide

Fernando Castello of Lifetime Water Systems, #10 Dealer Worldwide

Robin Godwin-Keefer and John Anello of Tri State Water, #9 Dealer Worldwide

Joe and Jill Holstein of Quality Homes Services, #8 Dealer Worldwide

Sarah Mazer of Pure H2O, #7 Dealer Worldwide

Susan Curie of Envirotech International, #6 Dealer Worldwide

John Vasquez and daughter London of High Quality Water, #5 Dealer Worldwide

Emily and Richard Brouse, Gina Rigutto and Yesenia Brouse of Sweetwater Home Services, #4 Dealer Worldwide

Abe Bahhage of Great Lakes Water Treatment, Cleveland, OH, Years of Service - 35

Terry Bonik of RainSoft of Northeast IA, Waterloo, IA, Years of Service - 40

Michael Burdick and Rebecca Pitts of R & M Clearwater, Top Dealers: #1 DELTA

Curt Wunder of Atlantic Water Products, Top Dealers: #1 BETA

Bill & Tonya McGraw and family of Quality Home Products, Top Dealers: #1 ALPHA

Robin Godwin-Keefer of Tri-State Water, Power & Air, Top Dealers: #1 CHI

Mike and Keith Nester of Aqua Clear, Roanoke, VA, Years of Service - 25

John Vasquez of High Quality Water, Tempe, AZ, Years of Service - 10

Rick Shotwell of Charlotte County Water: #1 The Home Depot Dealer Sales, Under 10

Brandon and Austin Keck of A& B Marketing: #1 The Home Depot Dealer Sales, 11-30 Stores

Brandon and Austin Keck of A & B Marketing:

The Home Depot Sales, 11-30 Stores

Jesse Hudson of Lifetime Solutions: #1 The Home Depot Dealer Sales, Over 30

Jesse Hudson of Lifetime

The

Ron Ruppel

Javier Rivera Lopez

John Brady

HALL OF FAME

CURT WUNDER ENTERS THE HALL OF FAME

Curt Wunder of Atlantic Water Products in Mays Landing, N.J. became the 22nd member to be enshrined in the Hall of Fame.

Richard Brouse, who was the last inductee in 2018, made the announcement after addressing the crowd and sharing moments from his career, including the responsibilities that come with operating a highly successful dealership.

Curt has done that and more for the last 35 years.

Under his stewardship, Atlantic Water Products has consistently ranked among the top RainSoft dealerships. He has also devoted significant time to community involvement, including personal time and resources to raise funds on behalf of MANNA Worldwide.

FORGIVENESS,

Many of his personal friends, family and extended RainSoft family members participated in a heartwarming six-minute video tribute to him. When accepting his honor, Curt gave credit to his Lord and Savior and humbly said that earning the recognition far surpassed anything he has given back.

In thanking his wife, Barbara, for 39 years of marriage, 3 daughters, 3 sons-in-law and 5 grandchildren, he reminded all that every decision you make is a seed you plant, so have patience and be persistent to keep planting the seeds. And the bottom line to life: “Err on the side of forgiveness, and love always wins.”

“ERR ON THE SIDE OF

AND LOVE ALWAYS WINS.”