Scott Dunn Septeber 2019 Overview

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I’m tremendously proud of what Scott Dunn has achieved since we were established back in 1986. It’s been a fantastic journey starting in ski holidays and expanding out into adventures right across the globe. The heart of our offering is our service; our experienced and knowledgeable team that put their travel passion into all the holidays that they craft. Should you be looking for a winter sun escape, action on the slopes, a wildlife extravaganza, an iconic road trip or anything in between, we would love to create a holiday for you that is truly exceptional: do get in touch. With my very best wishes,

ANDREW DUNN PRESIDENT & FOUNDER


No: 5222

ABTOT provides protection for your booking as set out in section 19 of our booking conditions.


CONTENTS The Scott Dunn difference Why book with a travel company So hot right now Holidays tailored to you It’s a family thing Hit the beach Skiing with us Don’t just take our word for it Our awards Responsible tourism

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THE SCOTT DUNN D I FFER EN C E Many of our guests come back to Scott Dunn year after year. It’s our service, our attention to detail and our vast and varied portfolio of properties and holiday experiences that sets us apart from the rest.

EXCEPTIONAL PEOPLE Our Travel Consultants regularly visit the countries they sell, so really know their stuff. Each one is truly passionate about their specialist area and loves to travel. We hope to inspire you to fall in love with your destination too!

EXCEPTIONAL SERVICE We take the time to understand what you enjoy so we can create your perfect holiday. You can trust us, not only to find you the right holiday, but to look after you from the moment you enquire, until after you have returned home. We’ll take care of you every step of the way. 6


EXCEPTIONAL PRODUCT We offer everything from escapes to the ski slopes and blissful beach breaks, to children’s clubs, honeymoons and once in a lifetime adventures all over the world. Our portfolio covers well-known leading hotels to lesser known boutique properties, something for every taste, whether you’re travelling as a family, couple, group of friends or solo.

OUR CONSULTANTS REALLY EXPLORE THEIR SPECIALIST DESTINATIONS, SO THEY CAN THEN SHARE FIRST-HAND KNOWLEDGE OF THE HOTELS AND EXPERIENCES. GEMMA TOWNSEND, HEAD OF PRODUCT

£ EXCEPTIONAL VALUE

EXCEPTIONAL FEEDBACK

At Scott Dunn you will not pay over the odds, our quality of service, 24/7 support and expertise makes our value for money tough to beat.

The best people to recommend us are our guests, which is why our finest endorsement is winning the Condé Nast Traveller Readers’ Awards six years in a row - as voted for by them.

For a closer look, please visit: scottdunn.com or call 020 8682 5000

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OUR RESPONSIBILITY As a fully bonded tour operator, we look after you from beginning to end, whatever happens. Sometimes things don’t quite go to plan, which is why we believe that there is real value in the way that we support our guests through any situation that may arise.

IT’S SO NICE TO GO AWAY AND KNOW THAT YOU HAVE COMPLETE PEACE OF MIND, THAT SCOTT DUNN ARE ALWAYS THERE IF YOU NEED THEM. AH, MOROCCO GUEST, MARCH 2019

24/7 SCOTT DUNN

SERVICE 8

DEDICATED, HONEST

TRAVEL CONSULTANTS


PERSONAL

CONCIERGE

STRESS FREE

TRAVEL END TO END

ORGANISATION PREFERENTIAL

RESERVATIONS

PRIVATE TOURS

& EXCURSIONS

FULLY BONDED

For a closer look, please visit: scottdunn.com or call 0203 993 7452 9


WHY BOOK WITH A TRAVEL COMPANY There are huge benefits from booking your holiday with us. We are experts whose knowledge is based on first-hand experience of each of our destinations and properties; you don’t need to spend ages on the internet getting conflicting messages from various websites. We have absolute confidence that we know the best hotels, restaurants, experiences, guides, travel routes – we’ve been doing this a long time! We are also full of ideas and will surprise and inspire you with options you would never have even known to research or often can’t get access to. And then there is the peace of mind. We are fully bonded so should anything go wrong we will sort it out. What’s more, we have offices right across the world, so you will always get through to a member of our team whenever you call, 24 hours a day, 7 days a week.

SCOTT DUNN SAVED ME SO MUCH TIME, I WOULD HAVE HAD TO RESEARCH HOTELS, FLIGHTS AND THINGS TO DO FOR HOURS AND HOURS. TD, SRI LANKA GUEST, FEBRUARY 2019 For a closer look, please visit: scottdunn.com or call 0203 993 7452 10


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SO HOT RIGHT NOW

ANTARCTICA

ANTARCTICA Definitely Antarctica, an extraordinary wilderness of ice-sheets, glaciers and barren deserts that have formed over millennia and home to huge penguin colonies, sea birds, whales and seals. An expedition cruise is a once-in-a-lifetime opportunity and combines well with Argentina or Chile.

MONGOLIA MONGOLIA

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Ulaanbaatar

Mongolia, located between China and Russia, is an absolute gem with fabulous experiences and breath-taking scenery. The diversity between the strength of the Buddhist faith and the rugged life of the nomadic herdsman and his family make this an incredibly interesting destination. Known as the land of Blue Sky, with 260 days of sunshine a year, you can soak up the rural landscapes, nomadic traditions, fresh air and silence for a truly unique experience.


GREECE

GREEK ISLANDS There is many a grecophile out there and for good reason, Greece is a cultural mecca with thousands of years of history, ancient architecture and fascinating mythology. We are excited about really getting off-the-beaten track in Greece, and on some of the lesser-known islands such as Milos, Sifnos, Naxos and Paros, you have the chance to discover the really authentic side of this magical country. Think wonderful food, welcoming locals and the clearest water you can swim in.

Athens

RWANDA RWANDA Kigali

Think Rwanda and you think of the amazing wild gorillas and dramatic mountain views. Previously accommodation has proved tricky but with the opening of Singita Kwitonda and One&Only Gorillas Nest we are really excited about having more options of where to lay your head. You still need to book in advance to ensure your stay and gorilla permit, but life definitely just got a whole lot easier.

For a closer look, please visit: scottdunn.com or call 0203 993 7452 13


HOLIDAYS TAILORED TO YOU Amazing ski holidays. Tailor-made adventures worldwide. A big celebration somewhere exotic. A cultural journey. Beach escapes. Family getaways where everyone gets a holiday. Incredible honeymoons. Even a wedding in the African plains. Whatever you’re looking for, we can craft something exceptional for you. That is because our holidays come in all shapes and all sizes. We’re not your average luxury travel company; almost anything you can imagine, we can create. Or, if you don’t know where to start, our Consultants can help and inspire you.

Weddings 14

For a closer look, please visit: scottdunn.com or call 0203 993 7452


FIRST OF ALL WE LISTEN, AND THEN GIVE IMPARTIAL ADVICE BASED ON WHAT WE TRULY BELIEVE WOULD BE BEST FOR EACH GUEST. SARAH CLEGG, SALES AND SERVICE COACH

Ski Family

Beaches

Honeymoons

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HOT SPOTS

The Dolomites

Venice

ITALY

Florence

Italy has the beautiful Tuscan countryside, the Amalfi Coast, vineyards, charming historic cities and fabulous food. Cultural fix: The classic cities of Venice, Florence and Rome; why not combine all three.

ROME Amalfi Coast

Kick back: The Amalfi Coast – stunningly beautiful – best to avoid high summer. Adventure: The Dolomites – summer or winter, there are activities galore.

JAPAN

Niseko

Combine high-tech wizardry and razzmatazz, buzzing energy and bright lights with ancient culture, age-old traditions and elegant sophistication. Cultural fix: Kyoto, an ensemble of gardens, shrines and temples, white-faced Geishas and traditional tea ceremonies. City lights: Head to Tokyo to absorb the sheer energy of this buzzing capital. Adventure: The snow in Niseko is legendary for good reason – this is the ultimate powder experience.

For a closer look, please visit: scottdunn.com or call 0203 993 7452 16

Kyoto

TOKYO


INDIA NEW DELHI Rajasthan Ranthambore National Park

An assault on the senses – let the magic of India capture you as you soak up the exotic sights, sounds and smells. Cultural fix: Fabulous culture is everywhere but Rajasthan is a real highlight.

Kerala

Kick back: The pace of life in Kerala is slower, take a cruise through the backwaters past idyllic traditional villages. Adventure: Tigers! Head to Ranthambore National Park to spot these majestic animals.

THAILAND

Golden Triangle

An eclectic mix of legendary white sandy beaches, warm people, gilded temples, chaotic cities and deliciously fresh Thai food. Kick back: Thailand is famed for its beaches and for good reason, the east and west coast are lined with perfect white sands and there is some of the best scuba diving in the world.

BANGKOK

City lights: Bangkok offers pagodas, markets and high rise shopping malls are all thrown together along the calming Chao Phraya River. Adventure: The Golden Triangle in the north offers mist-shrouded mountains, glistening paddy fields, hill tribes, jungle trekking, waterfalls and wild elephants. 17


SOUTH AFRICA Home to mountain ranges, stunning beaches, national parks with amazing game viewing, the Winelands and of course, the vibrant city of Cape Town. City lights: Cape Town has something for everyone: beaches, fabulous restaurants and Table Mountain!

CAPE TOWN

Winelands

Kick back: Head to the Winelands for lazy days sipping wine and indulging in stunning food. Adventure: On a safari, the national parks provide some of the most rewarding game viewing and luxurious accommodation in Africa. 18

For a closer look, please visit: scottdunn.com or call 0203 993 7452


HOT SPOTS CALIFORNIA HAD SO MUCH TO OFFER, WE WISHED OUR ROADTRIP WAS TWO MONTHS RATHER THAN TWO WEEKS! AV, CALIFORNIA GUEST, JULY 2019

CALIFORNIA Nowhere more encapsulates the ‘American dream’ than California; it really offers everything. City lights: LA baby! Shop until you drop on Rodeo Drive, hang out with the surfers on Venice Beach, explore Hollywood Hills keeping an eye out for any famous faces. Adventure: With its towering granite monoliths, sky-scraping ancient redwoods and spectacular cascading waterfalls, Yosemite National Park is an exhibition of natural wonder. Kick Back: In Napa. Endless vines cover the lush green hillsides and charming little towns. Explore at a leisurely pace, indulging in gastronomic delights and fine wines.

Napa Valley

SACRAMENTO Yosemite National Park

Los Angeles

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IT’S A FAMILY THING Everyone knows that family holidays aren’t always stress-free. Keeping children entertained can be hard work and who wants to work on holiday? At Scott Dunn, we understand that when the kids are happy, parents have the best opportunity to relax and unwind, which is why we have developed holidays especially for children and teens. If you want a fantastic kids’ club, in the Mediterranean, the Alps or Indian Ocean, we run Scott Dunn Explorers kids’ clubs exclusively for our junior guests.

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For a closer look, please visit: scottdunn.com or call 0203 993 7452


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IN A NUTSHELL SCOTT DUNN EXPLORERS CLUBS 1

Four separate age groups, from as young as 4 months

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One of the best staff to child ratios in the business

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Open 6 days a week (Val d’Isère, Niyama and Shanti Maurice are open 7 days)

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Fully equipped clubs with toys, games, outdoor play areas and sleep rooms

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Healthy lunch, snacks and refreshments provided throughout the day

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Full or half days available

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Exciting weekly programmes tailored to each age group that make the most of your holiday destination

CREW – an activity programme for kids 11+ available at selected clubs

Run by teams of experienced, qualified childcare professionals and highly trained local teams

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WHERE YOU WILL FIND OUR EXPLORERS CLUBS MEDITERRANEAN Sun Gardens, Croatia – perfect for exploring Dubrovnik and the surrounding islands

Sun Gardens

Pine Cliffs

Costa Navarino Daios Cove

Pine Cliffs, Algarve, Portugal – fantastic facilities including tennis academy, golf and Mimo Cookery School

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Costa Navarino, The Peloponnese, Greece – endless activities on offer in and around the resort, including an aqua park

Eagles Palace

Anassa, Cyprus – a long season so brilliant for an Easter or Autumn getaway

Almyra, Cyprus – set in the vibrant and lively town of Paphos, so you can head out and explore

Anassa Almyra

Eagles Palace, Halkidiki, Greece – great Aqua Explorers programme to introduce kids to water sports

Daios Cove, Crete – lovely private sandy cove with all inclusive Residents Club option


Niyama Private Islands

Niyama Private Islands, Maldives – a playground for adults and children in the pristine Dhaalu Atoll

INDIAN OCEAN

Shanti Maurice

Shanti Maurice, Mauritius - villas have their own private pools and there’s great water sports

JUST AMAZING! WELL ORGANIZED AND LOTS OF FINISHING TOUCHES THAT MADE LIFE SO EASY! FACILITIES AND STAFF IN THE KIDS CLUB ARE GREAT! EVERYONE IS SUPER LOVELY AND PROFESSIONAL. WE COULD FIND NO FAULTS.

WINTER CLUBS Val d’Isère, France - set in this high snow-sure resort, with Ski Explorers programme for 3-4 year olds

The Portetta, Val d’Isère Courchevel 1650

BV, PINE CLIFFS GUEST, ALGARVE, MAY 2019

For a closer look, please visit: scottdunn.com or call 0203 993 7452

The Portetta, Courchevel 1650 exclusively for hotel guests – lifts take you to the heart of the Three Valleys in minutes 23


Alternatively, many of the properties in our portfolio have their own superb children’s clubs and a family-friendly set-up; we have a fabulous selection both in the Mediterranean and right across the world. Or, if your children are a little older and you’re keen to take them on a real family adventure, we can craft something unforgettable for the whole family.

For a closer look, please visit: scottdunn.com or call 0203 993 7452

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FAMILY HOT SPOTS FIRST SAFARI IN SOUTH AFRICA • Malaria-free game reserves • Fantastic wildlife and the chance to see the big 5 • Easy direct flight and only an hours’ time difference

WHEN YOUR KIDS ARE A BIT OLDER, THE WHOLE WORLD OPENS UP AGAIN AND YOU CAN HEAD OUT AS A FAMILY AND EXPLORE. SARAH MATTHEWS, FAMILY TRAVEL CONSULTANT

RANCH HOLIDAY IN NORTH AMERICA • Authentic Western lifestyle meeting cowboys and staying in cabins • Enjoy the great outdoors and end your days around the camp fire • Endless activities including riding, white-water rafting, shooting and fishing 25


HIT THE BEACH A barefoot hideaway on a powder-white tropical beach, island hopping in Greece, waking up to the view from your private over-water villa in the Maldives or kicking back on the French Riviera. Whichever you chose, our Consultants know every property from first-hand experience so can tell you the best beaches, rooms, local attractions and even cocktail on the drinks menu when it comes to sundowners. They also have the latest offers up their sleeves to help you find your perfect holiday.

For a closer look, please visit: scottdunn.com or call 0203 993 7452 26


BEACH HOT SPOTS

CLOSER TO HOME

GREECE Greece’s coastline stretches 16,000km, met with the sparkling transparent waters of the Aegean. There are endless small bays and coves to explore and, of course, the many Greek Islands. Kick back: Slow the pace! The Greeks take time to enjoy the simple things in life. Cultural fix: Everywhere you turn, you must explore some of the ancient archaeological sites and monuments. City lights: Check out Athens, birthplace of Western civilisation that today perfectly combines antiquity and modernity.

ISTANBUL

GREECE TURKEY

ZAKYNTHOS

ATHENS

Ephesus

SANTORINI CRETE

TURKEY The Turkish coast of the cobalt blue Aegean and Mediterranean seas, with its golden sands and rich history, is the perfect destination for a luxurious European getaway. Cultural fix: Ancient and magnificent Ephesus provides a cultural injection. City lights: Why not add Istanbul onto your trip, which enjoys a vibrant mix of Western and Eastern cultures, with beautiful old mosques and mystical bazaars. Adventure: The seas around Turkey are perfect for sailing and windsurfing. 27


BEACH HOT SPOTS

INDIAN OCEAN

THE MALDIVES The Maldives - an archipelago made up of an expansive cluster of islands surrounded by the turquoise waters of the Indian Ocean - is arguably the ultimate paradise island experience. Luxury over-water villas are suspended on stilts above shallow lagoons, there are over 300 species of tropical fish in the surrounding waters and evening strolls are taken on powder white sands.

MALE

Kick back: The Maldives offer some of the best spas in the world - whether it is set on its own private island or underwater! Adventure: The diving is fantastic with hundreds of species of coral and fish including the rare and majestic whale shark. Mix it up: The Maldives combines perfectly with Sri Lanka, India, Oman and Dubai if you want to add another element to your tailor-made holiday.

PORT LOUIS

MAURITIUS Mauritius offers white sandy beaches, the crystal-clear blue waters of the Indian Ocean and wonderful luxury properties. With world-class diving, golf, deep-sea fishing and water sports it is a great spot for anyone wanting to mix relaxation with some action. Cultural fix: There is an interesting mix of Indian and Creole cultures to discover. Adventure: Venture inland and you discover verdant tropical rainforests, epic waterfalls, botanical gardens and steep-rising lush mountains. Mix it up: Only a few hours flight from South Africa, offering the perfect safari and beach combination. 28


ANTIGUA

BEACH HOT SPOTS

CARIBBEAN

ST LUCIA

ANTIGUA As well as boasting gorgeous beaches, this beautiful island is a good choice for those who like to feel the stamp of history around them. Cultural fix: Explore the 18th-century Great Fort George, a key part of Antigua’s history. Adventure: Great sailing opportunities with the well-known annual regatta each spring. Kick back: The island has 365 beaches to choose from.

ST LUCIA Adventure: Climb the Pitons, a UNESCO World Heritage Site, for stunning views over the Caribbean Sea. Kick back: This is not the island for clock-watchers - time is elastic here. Mix it up: Combines well with Grenada, famous for its unspoilt beaches. For a closer look, please visit: scottdunn.com or call 0203 993 7452

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SKIING WITH US We’ve been creating fabulous luxury ski holidays since 1986. We like to give our guests plenty of choice, which is why we offer private chalets, ski residences and a wide variety of ski hotels, handpicked by our Ski Consultants - across some of the world’s finest ski resorts. And because we’re experts when it comes to tailor-made holidays, we can arrange almost anything you like, including heliskiing adventures, corporate trips and special events on the slopes.

Lech

Zermatt

The Dolomites

For a closer look, please visit: scottdunn.com or call 0203 993 7452 30


Lech

SKIING IN EUROPE

St Moritz Val d’Isère Courchevel

Zermatt

St Anton The Dolomites

BELIEVING THAT YOU NEED TO BE AN EXPERT SKIER TO GO HELI-SKIING IS A COMPLETE MYTH. YES, YOU DO NEED TO BE ABLE TO SKI A EUROPEAN RED RUN CONFIDENTLY IN ANY CONDITION, BUT THAT’S ESSENTIALLY IT. BRONWEN MAY, SKI CONSULTANT

Scott Dunn Explorer kids club

In Europe we cover a wide variety of alpine resorts including Zermatt, St Moritz, Lech, St Anton and The Dolomites. Courchevel and Val d’Isère are also very popular and hotel guests benefit from a Guest Relations Manager should you need anything while in the mountains. If you are hitting the slopes with children we have a Scott Dunn Explorers kids’ club in Val d’Isère, available for guests staying in the resort and a club at the Portetta in Courchevel 1650 which is available exclusively for guests staying at Portetta with us.

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SKIING WORLDWIDE Further afield we have travelled all over the world seeking the most breathtaking skiing, the most stylish hotels and private lodges with faultless service and the ultimate experiences to create your perfect ski holiday. Whether you are looking to head to Niseko in Japan, Whistler in Canada, Aspen, Vail or Jackson Hole in the USA, our Consultants will be able to give you the scoop and recommend the best hotel or lodge for you. If you want to mix things up a bit, our Ski Consultants have put together some fantastic itineraries in Europe and North America combining skiing with a city break or some time on the beach at the beginning or end of your trip. As ever, these itineraries are just for inspiration and can be tailored to exactly what you want to do.

Whistler, Canada 32

For a closer look, please visit: scottdunn.com or call 0203 993 7452


JAPAN IS HOME TO ARGUABLY THE LIGHTEST, COLDEST AND DEEPEST SNOW ON THE PLANET, IT IS A NIRVANA FOR ANYONE WHO LOVES SKIING IN POWDER. JENNY JAMES, SKI CONSULTANT

Niseko, Japan Utah, USA

Jackson Hole, The Mountain Chalet 33


DON’T JUST TAKE OUR WORD FOR IT Lucie gave us excellent advice and took care of our whole booking efficiently and in a friendly manner. All prebooked trips, ferry crossings, hire car etc. went completely to plan which made everything very easy for us. Thank you very much Lucie for organising a wonderful trip which we shall always remember! UW, CANADA GUEST, JULY 2019

Kelly was very helpful and arranged everything perfectly based on our requests, very happy we decided to put our journey arrangements in her hands. Greatly appreciated, thank you so much for allowing us to have a great experience without any ‘bumps.’ JO, SOUTH AFRICA GUEST, AUGUST 2019

The Scott Dunn team at Daios Cove were awesome. The kids had an absolute blast and us parents got to have fun and relax. A great holiday facilitated by a super team. The childcare was first class. The kids really enjoyed themselves and looked forward to going in every day for a fun packed time. DE, DAIOS COVE GUEST, JULY 2019 For a closer look, please visit: scottdunn.com or call 0203 993 7452 34


Camilla was just so helpful, very patient and great fun to talk to, she also knew her stuff and I didn’t feel she was too pushy either! JB, KENYA GUEST, NOVEMBER 2018

I was extremely impressed by Hannah’s knowledge. I had spoken with representatives from other (supposedly comparable) holiday companies and not got the advice I was looking for (which was why I was still looking), but Hannah knew what she was talking about and inspired confidence and I found that confidence to be well placed. VC, LAPLAND GUEST, MARCH 2019

Hugo was very helpful in planning our trip especially when wishing to extend our holiday after other members of the family left. He has made the booking of our trip a very easy experience. It was especially good to have the consistency throughout the booking with Hugo who was always easily contactable and his very pleasant manner was much appreciated. JH, DOLOMITES GUEST, AUGUST 2019

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OUR AWARDS Our luxury holidays are renowned and revered not just by our loyal guests but by the travel industry too. We’re thrilled to continue to be recognised by our guests and the media as one of the world’s leading luxury tour operators. When Andrew Dunn founded Scott Dunn in 1986, his philosophy was that ‘nothing is ever too much trouble’ and our teams remain committed to surpassing guest expectations.

FAVOURITE SPECIALIST TOUR OPERATOR - WINNER

Condé Nast Traveller – The Readers’ Travel Awards 2018 Voted for by the readers of Condé Nast Traveller magazine, recognising the best travel companies, airlines, destinations, spas and hotels worldwide. We are blown away to have won the ‘Favourite Specialist Tour Operator’ for the sixth year in a row in the Condé Nast Traveller Readers’ Travel Awards 2018. It is the fact that it is our guests not a panel of judges who vote that makes this award so very important to us.

For a closer look, please visit: scottdunn.com or call 0203 993 7452

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RESPONSIBLE TOURISM OUR CHARITABLE FUND At Scott Dunn we believe that, as a leading luxury tour operator, we have a responsibility to respect and conserve economic, environmental and socialcultural balances in the countries we send our guests to. We have a team of people who are focused on minimising our environmental impact as much as we possibly can. Our charitable fund gives us the ability to support a variety of community-based projects right across the globe. Money raised through the fund goes directly to charitable projects that promote education, community development and environmental conservation to bring real long-term improvements. We also, when in need, step up to support those affected by major natural disasters and look to help local people on the ground rather than donating to large international charities. Closer to home we also support Chicks, a UK-based charity which provides disadvantaged children with a free, week-long holiday in the countryside, children who otherwise would never got to experience what a holiday was.

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Scott Dunn UK Riverbank House 1 Putney Bridge Approach London SW6 3JD United Kingdom T: +44(0) 20 8682 5000 www.scottdunn.com

Scott Dunn USA 420 North Cedros Ave Suite 102 Solana Beach CA 92075 United States of America T: +1 (858) 523-9000 www.scottdunn.com

Scott Dunn Singapore Raffles City Tower #10-03 250 North Bridge Road Singapore 179101 T: +65 3158 6530 www.scottdunn.com

Scott Dunn Hong Kong 2/F Hong Kong Jewellery Building 178-180 Queen’s Road, Central Hong Kong T: +852 2525 9199 www.scottdunn.com


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