The Past Year

AHHA Industry Conference

It is important for us to contribute to the industry in which we participate. The Australian Home Heating Association, underwent a restructure this year, to better promote the interests of quality standards and responsible operation of wood heaters. Pictured with Glenn is Bruce Mogg at this year’s annual conference. Through various industry roles, including AHHA Board member, Bruce is a significant contributor to the sustainability of the wood heating industry, of which we all enjoy.

Education is the Best Investment

When did you last attend a training course, or invest in your personal growth? We all know that time in education is the most beneficial activity that we can individually undertake, and as a business make in our people. Glenn attended a Management course in the USA late last year, whilst also participating in financial and digital marketing short courses. What might you be able to undertake this year, either large or small, to challenge yourself?

"To attract what you want in your life takes considerable effort, dedication, belief, action and practice." - John Assaraf

USA Direct TV – As Seen on TV

TV still works for us! In this modern era of on demand digital content, we understand that our customers in regional areas, especially whilst inside during winter, still enjoy traditional television. Look for our “Tonight’s Weather is brought to you by SmartBurn” during your nightly TV News. We have also enjoyed sales success in the USA recently with new territories learning about SmartBurn through infomercial style television. We are delighted to be able to bring the benefits of SmartBurn and make this environmental contribution in the USA.

Retail Store Partners

Every year Glenn has the pleasure of visiting as many as practical of our nearly 1,200 strong retail network across all regions. We rely on our stores to effectively display and promote the benefits of our product, and in store training is the best way to offer support.

Friendships formed with small business owners and store manages alike, as well as the thousands of retail staff and familiar faces are greatly appreciated. Look out for the SmartBurn display box on the counter of your local store.

Benefits of Employing Older Generations

Tip

2019 $1,000 Competition Prize Winner

We were delighted to When adding a new SmartBurn tube, retain the old tube within your firebox for a few weeks in addition to you new unit. That way you will continue to receive the benefits should your tube not be completely empty. Then later on dispose of the oldest tube. announce that Paul Van Brakel of Swan View WA, pictured right with his dog Ally, was drawn from all the entries received to win our $1,000 major prize draw for 2019. This is in addition to the 10x SmartBurn that we give away every month throughout each year. Send in the form at the rear of this Newsletter or in each How to Use leaflet contained within the product box, or enter via our website.

….and this could be you next year!

As people live longer, so they will work longer. At SmartBurn we are proudly Australian Invented and Made. We are blessed to have a crew of conscientious and reliable older generation staff. In addition to keeping local jobs and skills alive, the professional experience, humour, flexibility and collaborative nature that older generation staff bring is something we're very grateful and proud of. We would recommend it to other businesses in a heartbeat. In the same way as our consumers choosing ‘Made in Australia’ wherever possible is something that we can all easily achieve to benefit our broader society.