Talk to the Hand

Talk to the Hand

Making Attitude Work for You

Scott “Q” Marcus 1

THINspirational Speaker & Recovering Perfectionist 707.442.6243 • scottq@scottqmarcus.com

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Attitude Talks Verbal 7%

Use of Voice 38% Non Verbal 55%

93% Albert Mehrabian [Nonverbal Communication (Chicago: Aldine-Atherton, 1972)]

Honest Attitude Prayer So far today, I've done all right.

But, God, in a few minutes, God, I'm

going tohaven't get out ofmy bed, and I haven't gossiped, lost then on greedy, I'm probably going temper,from haven't been grumpy, to need a lot more nasty, selfish, over-indulgent, or toldhelp. anyone to mind their own business and stay out of mine.

I'm really glad about that!‌ 3

Attitude “Complex interaction between feelings and beliefs that affect how we react to our environment.”

If I Always Do What I’ve Always Done…

I’ll Always Be Where I’ve Always Been.

Frustration 5

Your Attitude

Questionnaire Results

Below Average Great 2%

18% Average 29%

Pretty Good 51%

69%

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Co-Worker Attitude Questionnaire Results

Pretty Good 25%

Average 44%

Below Average 31%

25%

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Attitude Cause Questionnaire Results

Home Life

Bars are not to scale

Personal Health Others’ Attitude Workload 8

Attitude Beliefs Questionnaire Results

Controllable

Bars are not to scale

Learned

Choice 9

> > > Competence > > >

STRESS ZONE “Action or thought 3. Conscious done repeatedly

Competence

without “Learning” analysis in order to simplify or ease 2. Conscious one’s life.”

Incompetence “Aware”

4. Unconscious Competence “Skilled”

1. Unconscious Incompetence “Oblivious”

< < < Consciousness < < <

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Habits

Negative Thinking Lack of Motivation Health Problems Poor Decision Making

Stress Symptoms

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Movement

12

Logical

Emotional

Physical

Spiritual

<<<<Change

â&#x20AC;&#x153;Badatude Peopleâ&#x20AC;? are more used to it than you are.

Attitude Contagion 13

The Cycle Result

ATTITUDE!

eL

abl

ak bre Un ink

Behavior 14

I bet living in a nudist colony takes all the fun out of Halloween. -Age 13

Example 15

It is virtually impossible to â&#x20AC;&#x153;dropâ&#x20AC;? a habit.

You must replace it with a counterproductive one.

The Zebra Rule 16

The Problem: • Fear • Force • Pain

Inertia of Change 17

Solutions!

★ Slower is Faster Than Never ★ Success Is MTTN ★ Small Steps Done Repeatedly 18

★ Don’t Show Your BIG BUT

Honeymoon Thrill is Gone Lifestyle

Stages of Change

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Think “1st”

Do 1 Thing Make it Small 20

Focus on Today