Talk to the Hand
Making Attitude Work for You
Scott “Q” Marcus 1
THINspirational Speaker & Recovering Perfectionist 707.442.6243 • scottq@scottqmarcus.com
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Attitude Talks Verbal 7%
Use of Voice 38% Non Verbal 55%
93% Albert Mehrabian [Nonverbal Communication (Chicago: Aldine-Atherton, 1972)]
Honest Attitude Prayer So far today, I've done all right. But, God, in a few minutes, God, I'm
going tohaven't get out ofmy bed, and I haven't gossiped, lost then on greedy, I'm probably going temper,from haven't been grumpy, to need a lot more nasty, selfish, over-indulgent, or toldhelp. anyone to mind their own business and stay out of mine. I'm really glad about that!‌ 3
Attitude “Complex interaction between feelings and beliefs that affect how we react to our environment.”
If I Always Do What I’ve Always Done… I’ll Always Be Where I’ve Always Been.
Frustration 5
Your Attitude
Questionnaire Results
Below Average Great 2%
18% Average 29%
Pretty Good 51%
69%
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Co-Worker Attitude Questionnaire Results
Pretty Good 25%
Average 44%
Below Average 31%
25%
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Attitude Cause Questionnaire Results
Home Life
Bars are not to scale
Personal Health Others’ Attitude Workload 8
Attitude Beliefs Questionnaire Results
Controllable
Bars are not to scale
Learned
Choice 9
> > > Competence > > >
STRESS ZONE “Action or thought 3. Conscious done repeatedly
Competence
without “Learning” analysis in order to simplify or ease 2. Conscious one’s life.” Incompetence “Aware”
4. Unconscious Competence “Skilled”
1. Unconscious Incompetence “Oblivious”
< < < Consciousness < < <
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Habits
Negative Thinking Lack of Motivation Health Problems Poor Decision Making
Stress Symptoms
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Movement
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Logical
Emotional
Physical
Spiritual
<<<<Change
â&#x20AC;&#x153;Badatude Peopleâ&#x20AC;? are more used to it than you are.
Attitude Contagion 13
The Cycle Result
ATTITUDE!
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abl
ak bre Un ink
Behavior 14
I bet living in a nudist colony takes all the fun out of Halloween. -Age 13
Example 15
It is virtually impossible to â&#x20AC;&#x153;dropâ&#x20AC;? a habit. You must replace it with a counterproductive one.
The Zebra Rule 16
The Problem: • Fear • Force • Pain
Inertia of Change 17
Solutions!
★ Slower is Faster Than Never ★ Success Is MTTN ★ Small Steps Done Repeatedly 18
★ Don’t Show Your BIG BUT
Honeymoon Thrill is Gone Lifestyle
Stages of Change
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Think “1st”
Do 1 Thing Make it Small 20
Focus on Today