Southside Business Exchange - March 2016 by AIM Media Indiana

business exchange southside

March 2016

A DAILY JOURNAL PUBLICATION

Annual

WOMEN IN LEADERSHIP Special Issue

ALSO INSIDE

GREENWOOD CHAMBER NEWSLETTER

PRESORTED STANDARD FRANKLIN, IN PERMIT NO. 110

business exchange march 2016 I volume 14 I number 3

On the cover The women featured in this year’s Women in Leadership issue are photographed at the Johnson County Museum of History. From left: Kendee Kolp, Cathy Richards, Christine Alfery, Kelli Searles, Kim Minton. Photo by Mark Freeland/correspondent

Women in Leadership Q&A with a female CEO ............ 4 Women in the workplace ........... 5 Featured: Christine Alfery .......... 6 Featured: Kendee Kolp...............8

pg. 14 Greenwood chamber: Greater Greenwood Chamber of Commerce newsletter.

Featured: Kim Minton............... 10 Featured: Cathy Richards........ 12 Featured: Kelli Searles ............. 16 Backing woman-run firms ........ 18

pg. 20 People on the Move: Business leaders making news on the southside.

pg. 21

pg. 22

Corporate Chatter: Companies making news on the southside.

Southside Snapshot: Facts, stats and quotes concerning the local business landscape.

march 2016 calendar Business to Business Networking Group Where: Firehouse Subs, 884 N. U.S. 31, Greenwood When: 7 a.m. Tuesday Info: Tim Weko, 317-966-7101, or Mark Stansbury, 317-281-2930

Business Exchange Team Where: Ann’s Restaurant, Franklin When: 8 a.m. Thursdays Info: Louis Annee, 317-370-4776

Business First Where: Financial Center Credit Union, 20 N. Emerson Ave., Greenwood When: 10 to 11 a.m. Wednesdays Info: Mike Crumbo, 317-777-1710

Business Networking International Where: Logan’s Roadhouse 600 Greenwood Park North Drive When: 11:30 a.m. Thursdays Info: Jon Wright, 317-622-8602

Christian Businessmen’s Connection of Greater Greenwood Where: Denny’s restaurant, Main Street and I-65, Greenwood When: 7 a.m. Wednesdays Info: Bruce Richardson, 317-8883901 or bruce@facilitatorsinternational.org

Edinburgh Lions Club

pg. 23 Under One Roof: Two new businesses share downtown Franklin building.

pg. 24 Advice: Learn how to talk tough; don’t overreact to an employee’s minor infraction.

Their House: Home builders struggle with whether to design for millennials or boomers.

SUBSCRIPTIONS southside business exchange is published monthly by the Daily Journal. The magazine is mailed at no charge to businesses throughout greater Johnson County. To subscribe, send your name and address to: Daily Journal, P.O. Box 699, Franklin, IN 46131

Edinburgh Merchants Association When: Varies Where: Varies Info: 812-371-1699

Where: 112 S. Walnut St., Edinburgh When: 6:30 p.m. second and fourth Thursdays Info: 812-526-2571

Info/RSVPs: 317-736-6334 or www.franklincoc.org E-MAIL: biz@dailyjournal.net

Franklin Kiwanis Club

STAFF WRITER: Amy May 736-2726 amay@dailyjournal.net ADVERTISING: Chris Cosner 736-2750 ccosner@dailyjournal.net POSTMASTER Send address changes to: Daily Journal, P.O. Box 699, Franklin, IN 46131

Rotary Club of Franklin

Where: Grace United Methodist Church, youth center When: 7 p.m. first and third Mondays Info: James McCay, 317-736-6580

Where: Franklin College Dietz Center When: Noon Tuesdays Info: Stephanie Wagner, president, 317-738-3000

Greater Greenwood Chamber of Commerce

Rotary Club of Greenwood

March 10: The Top of the Ninth, 5 to 7 p.m., Valle Vista Golf & Conference Center March 15: Legislation Matters Luncheon, Jonathan Byrd’s Banquet Center. $20 per person; $28 at the door March 17: Business After Hours, MashCraft Brewing, 5 to 7 p.m. Free. 21 and over event. RSVPs/Info: 317-888-4856/www. greenwood-chamber.com

Greater Greenwood Toastmasters Where: Community South Hospital Education Center, 1402 E. County Line Road, Greenwood When: 6:45 a.m. Fridays Info: SFuller1@me.com

Greenwood Kiwanis Club Where: Jonathan Byrd’s Cafeteria, I-65 and Main Street When: 6:30 p.m. Tuesdays Info: kiwanisgreenwoodin.com

Johnson County Business Referral Group Where: Johnson County Museum When: 7 a.m. Wednesdays Info: Paul Humbles, 317-738-4436, phumbles@amfam.com Web: jcbrgonline.com

Kiwanis Club of Perry Township Where: IHOP restaurant, 7521 U.S. 31 South, Indianapolis. When: 7 a.m. Thursdays Info: Jeff Udrasols, 317-888-4405

Franklin Chamber of Commerce

EDITOR: Paul Hoffman 736-2721 phoffman@dailyjournal.net

Franklin Lions Club

Where: Pizza King Station, 2770 N. Morton St. When: Noon Fridays Info: indkiw.org

Power Circle Network Tuesdays, Thursdays, 10-11 a.m., Coffeehouse Five, 323 Market Plaza, Greenwood Tuesdays, Thursdays, 11:30 a.m.12:30 p.m., Jockamo’s Pizza, 401 Market Plaza, Greenwood RSVPs/info: MikeTollar@gmail. com 317-455-5656 Web: www.PowerCircleNetwork.com

Where: Jonathan Byrd’s Cafeteria, I-65 and Main Street When: Noon Mondays Info: Rob Bailey, 317-517-0343

Rotary Club of Greenwood/ White River Where: Dye’s Walk Golf Club When: 6:30 a.m. Wednesdays Info: Eric Johnson, 317-383-7575

Rotary Club of Johnson County When: Second and fourth Mondays, 6 p.m. Where: TBD Info: Rotary Club of Johnson County Facebook page.

Sertoma Club of Greenwood Where/when: 6:45 p.m. first, second and fourth Thursdays, Fireside Brewhouse, 997 E. County Line Road, Greenwood Where/when: 11:45 a.m., third Wednesday, Fireside Brewhouse, 997 E. County Line Road, Greenwood Info: Denny Rusher, 317-965-4966

Vineyard Toastmasters When: 7 to 8 p.m. Mondays Where: Office of Perry Township Trustee, 4925 Shelby St., Room 400, Indianapolis Info: Ed Barrett at tmebarrett@ yahoo.com or Rob Rogers at rogers121241@yahoo.com.

Woodman Toastmasters When: 6:30 to 7:30 a.m. Thursdays Where: Baxter YMCA, 7900 S. Shelby St., Indianapolis Info: woodman.freetoasthost.net or Mangnus Jannson, 317-372-4709

Did you know that you can read past issues of Southside Business Exchange online? Go to dailyjournal.net, click on ETC. tab, then Special Publications march 2016 I southside business exchange

WOMEN IN LEADERSHIP 2016 Southside Business Exchange celebrates the accomplishments of five local women who are successful leaders at their companies and in the community. In the pages that follow, you’ll read about these women’s leadership philosophies, as well as what leaders they admire and more. In addition, we’ve got advice for women who want to make it to the top, ways to improve the percentage of women managers and the story of an investor who only backs women-run companies.

Kate Benson is CEO of The Chicago Network, founded in 1979, an invitation-only group of high-ranking Chicago women.

Christine Alfery Page 6

What one CEO wants women to do to reach the top By Alexia Elejalde-Ruiz Chicago Tribune

Kendee Kolp Page 8

ate Bensen calls herself “a builder, a connector.” Networking, for her, “is as natural as breathing.” So having a standing wine date with a recruiter was in character for the longtime attorney, and six years ago that relationship landed her at the helm of The Chicago Network. The Chicago Network, founded in 1979, is an invitation-only group of high-ranking Chicago women whose 450 members span the upper echelons of business, academia, science, the arts and nonprofits. In the landscape of leadership clubs, Bensen, 57, said the group is distinct for fostering “deep and abiding” relationships among women leaders in disparate circles, operating on the premise that connecting a Fortune 100 CEO with a

Kim Minton Page 10

Cathy Richards Page 12

Kelli Searles Page 16

role, she hopes to open doors for others. Bensen got her undergraduate degree at the University of Chicago, where she studied economics, and her law degree from Loyola University Chicago School of Law. She was a partner at Schiff Harden and later vice president at public affairs firm Conlon Public Strategies (now Conlon and Dunn Public Strategies) before taking the reins of The Chicago Network. Bensen spoke to the Chicago Tribune in The Chicago Network’s offices on the Magnificent Mile. The interview has been edited for length and clarity. How do you view the progress of women in leadership? Glacial. But we’re starting to see signs of change. There are CEOs who get it. Miles White at Abbott is a prime example of someone who believes

Q A

top, page 19

We need to see women taking on more operating roles, going for more profit-and-loss responsibility, because that’s really the route to the C-suite.

PHOTOS BY MARK FREELAND

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leading architect will enrich everyone’s lives. Criteria for entry are not disclosed, but everyone must demonstrate civic engagement, she said. Bensen, who became president and CEO in April 2010, did not grow up surrounded by such elite company. “I came from a household where my mother didn’t go to college, my dad (a Lutheran minister) worked his way through a million jobs to put himself through college and seminary,” she said. Before her family moved from a blue-collar Chicago neighborhood to Westchester County, N.Y., to care for her ailing grandfather, “I’d never met a wealthy person, I’d never met a corporate executive, I’d never met a Jewish person,” Bensen said. “My whole world exploded, and I recognized that my life was never going to be the same.” Bensen credits her rise to recognizing when doors are opening — and in her

march 2016 I southside business exchange

Kate Bensen

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WOMEN IN LEADERSHIP 2016 By Rex Hupoke Chicago Tribune

Women are underrepresented at work, and yes, there are ways to fix it

orkplaces are awash in statistics. Surveys and studies pop up weekly on every issue imaginable — diversity, health, engagement and job satisfaction, to name a few. I approach such data with reasonable suspicion, not because I doubt the validity of the reports but because they are, to paraphrase Shakespeare, full of words and numbers, diagnosing nothing. Workplaces tend to be reactive, not proactive. Toss a startling data point or two into a manager’s inbox, and that manager is likely to form an executive committee that will prepare a 10-point plan that will

be revised 17 times. And in the end, the plan won’t actually address the problem because nobody really understood the problem in the first place. Much of the workplace data that gets dispersed is information without context, red flags that fail to point us in any particular direction. That’s not the case with a new study called “Women in the Workplace 2015,” a joint effort by LeanIn.Org and McKinsey & Co. Using data from a survey of 118 companies and nearly 30,000 workers, the report shows that women are underrepresented “at every level in the corporate pipeline.”

That, in and of itself, isn’t revelatory, though it does give us a current snapshot of the situation. What the study does well is explain why companies continue to struggle with gender diversity. It looks at the ways women and men perceive the workplace and the career paths in front of them and, most importantly, it offers advice for moving forward. I imagine, even before I get to any numbers or recommendations, that some folks are rolling their eyes and saying, “Women have plenty of opportunities, everybody’s on the same footing now. I’m sick of hearing about this.”

First off, you’re wrong, women still face considerable obstacles on the path to senior leadership positions. Second, even if you think you’re right and I’m wrong, you should read a report like this, because you’ll learn something and it will put this issue in a broader context. You can still disagree, but at least it will be an informed disagreement. Find the full report at womenintheworkplace.com. Here’s a quick overview of some of the findings: ● Companies are talking a good game huppke, page 18

Copple’s

Wrecker Service, Inc. Copple’s Wrecker Service

(812) 526-5443 Tami and Barbara Copple

Kay Wood, Branch Manager

511 Eisenhower Dr. Edinburgh, IN

(317) 883-0300

Hoosier

Motor Club

After an incident where her car broke down leaving her stranded on the road, Barbara Copple and her husband Thomas got the idea to start their own wrecker business. In 1998 that idea took action and with only one truck and the support of their family they began a roadside service business of their own. Enlisting the help of her daughter Tami, she and Barbara together turned a living room into an office. Tami helped set up their accounting software, created different account contracts, and co-manages the office with her mom. The business has been family run since day one and the two women have been very involved in the growth of the business. A quickly growing business has not slowed down these two women, what was started as a retirement job, has turned into a thriving roadside service business. Copple’s Wrecker Inc. offers towing, tire changes, jumpstarts, fuel deliveries, winch-outs, you name it Copple’s offers a variety of roadside services. In addition to providing these services in 2012, Copple’s was awarded Service Provider of excellence from AAA. Today with the help of other family members and excellent employees they have 10 trucks, has more than doubled in size and currently expanding even more with the construction of a new office and impound lot on Highway 252 next to I-65. With the new location, the business will be able to quickly serve the town of Edinburgh and surrounding locations! The two women have worked tirelessly to improve the business daily. If you call Copple’s you’ll most likely speak to Barbara or Tami, the two always have a smile on their face and go above and beyond to make sure to solve the caller’s problem. You may not see the women in the trucks helping someone on the side of the road, but they’re the control center of the business.

893 E. Main St, Suite G Greenwood, IN 46143 Bloom Bank, conveniently located on Main Street in Greenwood, pride themselves with providing friendly customer service to everyone that walks through the door. There are certainly numerous choices when it comes to who you bank with. If you are looking for a bank that treats you and your needs special than Kay Wood at Bloom Bank, and her staff, would be the right choice. Kay has been with the bank for eight years. Prior to this, she spent fifteen years as a mortgage specialist at an area bank and a national mortgage company along with her earlier career as Sales and Marketing Manager for area builders. Her customers’ needs have always been her focus. That is why people like Kay and the Greenwood staff make a special effort every day to provide customers with personal attention. It just comes naturally. Kay and the Greenwood staff are all residents of the Southside. Kay strives to stay involved in the community. Kay is a graduate of the 2013 Leadership Johnson County class. Kay and Bloom Bank are involved with Greenwood Relay for Life, Santa’s Breakfast at The Greenwood Community Center, Freedom Fest, and numerous Greenwood Recreational teams to name a few. The Greenwood community is their home and their focus. At Bloom Bank, they don’t take relationships for granted. Stop in and meet one of your neighbors.

march 2016 I southside business exchange

WOMEN IN LEADERSHIP 2016 Christine Alfery Regional Sales Manager for Indianapolis, First Vice President First Merchants Bank 200 E. Jackson St, Muncie, IN 47305 Spouse: Pete Alfery Children: Grace, 22; Alex, 21; Lucas, 19; Claire, 16 Hometown: Greensburg, Pennsylvania Education: Ohio University, Bachelor of Science Previous employment: PNC Bank, branch manager 2004-2012; First Merchants Bank, retail market leader, 2012-2014 What do you like most about your job or career field? My job offers me the opportunity to interact with a wide variety of people. From customers to employees, I have the ability to help people improve

Dr. Cindi Yantz

Dr. Victoria Katona

Colds, flu, fever Insect bites Minor burns, rashes

317.738.0048

Abby Clemens, PA

Windrose Health Network’s Convenient Care Center, located on the eastside of Franklin, a block south of King Street (SR 44) on N. Milford Dr., opened in 2015 to offer quality medical care for life’s little inconveniences, treating uncomplicated minor illnesses and providing health care services as listed below, as well as Sports Physicals:

their situation almost every day. Being a part of an employee’s career development and assisting a customer with their financial need is very rewarding to me. My current role takes me to all ends of the Indianapolis Region, which makes each day different and exciting. I enjoy being a part of a growing organization and knowing I played a part in its success. What are the biggest challenges you face? Unplugging and time. It takes me some time to turn it all off and just focus on my family when I get home at night. As the saying goes, “there is not enough time in the day.’ Along with my job, I am a wife, mother of four, and involved in a variety of community organizations. I enjoy each of these responsibilities and always want to give everything 100 percent, but it often means I am connected to my phone and email. It is definitely something that I could improve on. How would you characterize your leadership

55 N. Milford Drive Franklin, IN 46131 Hours: Monday – Friday 9:00a – 6:00p Saturday – 9:00a – 4:00p ~ NO APPOINTMENT NECESSARY ~

Ear infections Allergies Pregnancy tests

Sore throat, coughs Urinary Tract Infections Pink Eye

The above providers, Dr. Cindi Yantz, Dr. Victoria Katona and Abby Clemens, Physician Assistant, have over 30 years’ experience and provide an affordable option for basic medical services and a shorter wait time than a visit to the emergency room. The Convenient Care Center is not meant to replace your primary care physician. If you can’t get in to see your physician, then these services may be more convenient, as we take Walk‐Ins. Care is offered on a first come/first served basis without the availability of appointments.

www.windrosehealth.net 2/2016

march 2016 I southside business exchange

(812) 597-5350 Vicki Pitcher Broker-Owner 812-597-5350 or 317-840-1168

109 W. Washington Street Morgantown, IN 46160

www.PitcherRealty.com

Vicki Pitcher got her start in the real estate business in 2001, when she took a position with F.C. Tucker. The next year, she opened her own real estate firm, Pitcher Realty, out of her home. In 2007, she purchased her present building 109 W. Washington St. in Morgantown. Vicki enjoys serving the local community, including Morgan, Brown and Johnson counties. She specializes in finding the right the home for buyers. Vicki, an Indian Creek High School graduate, was born and raised in Morgantown and lives there still. She has been married 32 years to Raymond Pitcher, who owns R.E. Pitcher Construction. She has two children and two grandchildren. She is a member of Kappa Kappa Sigma XI chapter and the Morgantown Lions Club. For more information on Pitcher Realty, call 317-840-1168 or visit www.PitcherRealty.com 2/2016

WOMEN IN LEADERSHIP 2016 philosophy or style? To me, a good leader is someone you can depend on in any situation. I view my team as my customers so I try to be readily available to help them with whatever they are facing. I hold myself to a very high standard and therefore expect a lot of others. I lead by example and am willing to jump in and help in whatever capacity needed. My success hinges on the success of many people around me so I like to stay positive and connected, while providing the tools and support to help everyone achieve their goals. My managers, peers and team all know that I am dependable and will get things done for them. What leader do you most admire or try to emulate? Why? My mom, Arlene Dugan. Sounds corny but, my mom has always been an amazing

role model. She had nine children, worked a full-time job and is the most faithful, dependable person I know. She ran a tight ship! When I moved out, I knew how to cook, clean, take care of myself and others and knew the value of hard work. She made sure that we were all well taken care of and had everything we needed. She taught us all to be ambitious and work hard to have a nice life. My parents have been married for 58 years and are responsible for a family that has now grown to 58 people and counting. I am blessed. Has the perception of women in leadership roles in business changed in the last 20 years? If so, how? Women are definitely earning recognition in leadership positions now more than ever. It is no longer uncommon to

see women in politics, leading large companies and all realms of business. It is inspiring to see top leaders who juggle the responsibilities of family and career successfully. We have proven that you don’t have to choose one or the other. What is your advice to up-and-coming business leaders? Great leaders value those around them. No one can be successful alone. It is so important to build strong relationships and appreciate what each person brings to the table. Take the time to get to know people and always be willing to help someone else grow in their career. You will be rewarded exponentially. Hobbies, community involvement: My husband and I enjoy spending time with our children and being involved in their activities. We love trips to the beach

and look forward to traveling more as the kids leave the nest. I also enjoy community involvement. I am on the board with the Greater Greenwood Chamber of Commerce, Susie’s Place and volunteer my time for various activities with Old Town Greenwood, United Way of Johnson County, Habitat for Humanity and pretty much anything else that comes my way. What famous leader, living or dead, would you most like to meet and why? Mother Teresa. She was such a courageous woman who was committed to her mission. Mother Teresa was a selfless person who dedicated her life to helping the sick and poor. I admire her for her courage to answer the call, her compassion for others and her determination to make a difference. B

NOT JUST POPCORN Not Just Popcorn

(812) 526-8256 (800) 231-5689

Lisa Jones Commercial Loan Officer

(317)736-1714

MUTUAL SAVINGS BANK Lisa Jones is a Franklin native who has worked with Mutual Savings Bank since 2004 after working for several years with a number of mortgage companies. As a Commercial Loan Officer, Lisa helps local companies finance their growth plans and achieve their goals. The longtime local business leader is also focused on making Johnson County an even better place to live and work through a wide range of community involvement. She’s a board member of Leadership Johnson County, Franklin Development Corporation, and the Boys and Girls Club of Franklin; Co-Chair for Habitat for Humanity’s Women Build Projects; and a member of Kappa Kappa Sigma Upsilon Sorority and Franklin BPO Elks. When Lisa isn’t helping local companies, you’ll find her traveling, golfing, reading, or spending time with her family and friends.

FRONT ROW L-R: Kimberly Buck, Nancy Stinnett BACK ROW L-R: Dawna Tackett, Barb Hill, Carole Buck, Sharon Huff

114 E. Main Cross Edinburgh, IN 46124

Offering everything from Amaretto to watermelon, Carole Buck has been creating unique and interesting flavors for popcorn since 1989. Her Edinburgh business, Not Just Popcorn, draws visitors from all over the world both in person and on its website, www.notjustpopcorn.com. Carole got her start in the popcorn business in Noblesville, working for I Can’t Believe It’s Popcorn. When the owner decided to close, Carole bought his equipment and opened Not Just Popcorn at Edinburgh Premium Outlets. She offered fresh-popped corn with eight different flavors. She outgrew the space and moved to her current location at 114 E. Main Cross in downtown Edinburgh. Her menu has grown too. Customers now have 402 choices of flavors at Not Just Popcorn, which include fruity flavors, sweets like caramel, candy and chocolate, and savories like bacon and cheese or pepperoni pizza. Carole created all the flavors from scratch and does all the work by hand. The business was featured in a 2001 Food Network program and has drawn visitors from as far away as Japan and Australia. It is a regular stop during the FFA annual conference in Indianapolis. Popcorn is sold in small sampler bags, gift baskets, the “Hooker,” which is a sampler collection, or in large, refillable tins, which can be emblazoned with sports team logos, holiday themes or messages like “Thank You” or “Congratulations.” Carole has also made specialty popcorn for weddings, baby showers, funerals and even a divorce and fills orders for retirement homes, hotels and corporate gift giving. Businesses can order popcorn with specialty labeling, logos or corporate colors for special events or company gifts.

www.notjustpopcorn.com

march 2016 I southside business exchange

WOMEN IN LEADERSHIP 2016 Kendee Kolp Chief Executive Officer Reach For Youth Central Office: 3505 N. Washington Blvd., Indianapolis, IN 46205; Southside Office: 435 E. Main St., Ste. 100, Greenwood, IN 46143 Spouse: Mark Children: Haley, 21; Caroline, 16; Eric, 15 Hometown: Indianapolis Education: Bachelor of Science, Purdue University Previous employment: YMCA of Fort Worth, Texas, YMCA of Greater Indianapolis, United Way of Johnson County What do you like most about your job or career field? We provide counseling and intervention services to at-risk youth, keeping them in school and on track for opportunity and success. The ability to help youth overcome obstacles is the

most rewarding part of my job. Our Teen Court program gives kids a second chance. What a great feeling! Every day, I have an awesome staff and board that works tirelessly alongside me to meet our mission. What are the biggest challenges you face? Funding. As a small nonprofit agency, we are always searching for ways to “rub two sticks together” and provide funding for our youth who cannot afford to pay for services. We are committed to providing second chances for those kids regardless of their ability to pay. We are grateful for the generous support we receive from the United Ways, both in Johnson County and Central Indiana, our donors and grant providers. How would you characterize your leadership philosophy or style? I am a very dedicated, mission-driven leader who believes in sharing an overall vision and

The Sweetest Sounds... should not be M Call Today for Better Hearing.

317-736-0080

“We Listen So You Can Hear” Experience the Difference

317-736-0080 Angie (Fuller) Hornsby

(317) 796-1435

angieh@talktotucker.com 705 S. State Road 135 Greenwood, IN 46143 Angie (Fuller) Hornsby was born and raised in Perry Township and moved to the Center Grove area after graduating from Ball State University, eventually opening Diversions Gift Shop with her family at the corner of Smith Valley and S.R. 135. Its only fitting that the joined the F.C. Tucker Company on that same corner in 2013 after receiving her real estate license. Her first full year in real estate she earned runner up for Rookie of the Year company wide with over $3.5 million in sales. In 2015 she joined the management team as Associate Manager of the South office while also selling over $4 million of real estate. Angie specializes in residential real estate working closely with buyers and helping them find the home of their dreams and with sellers in helping them get the most for their home. She firmly believes a real estate agent isn’t here to just sell a house. The agent is here to build relationships and help customize the process for each buyer and seller. She participates in fund raising and helping with the Black and White Ball in May for Community Angels as well as helping with other charities and community events.

march 2016 I southside business exchange

Carrie A. Hill, Au.D.

Ashley Watkins, Au.D.

Doctor of Audiology

Dr. Carrie A. Hill • I have a Bachelor’s degree in Speech and Hearing Science as well as a Master’s degree in Audiology from the University of Illinois • I also hold the most advanced degree attainable in this field, a Doctorate degree in Clinical Audiology from Arizona School of Sciences. • On a personal note, I have worn a hearing aid since she was two years old. • I have both professional and personal experience you are looking for and will provide the personal attention and quality care you deserve. • My patients recommend me for the personal quality care I provide and because I get the job done when others could not. • Business has been open for over 11 years. Dr. Ashley Watkins • I have a Bachelor’s degree in Communication Disorder from Butler University as well as a Doctorate degree in Clinical Audiology form Ball State University. • I have been a part of Advanced Audiology for approximately three years. I started my internship as a doctorate student and continued work after I received my doctorate degree. • I have both the professional and educational experience as well as compassion you are looking for to provide you with quality hearing care that you deserve. • My patients recommend me for the personal quality care that I provide. I want you to know that I will go the extra mile to assure your happiness and satisfaction

www.Advanced-Audiology.com

WOMEN IN LEADERSHIP 2016 letting staff find ways to reach these goals. I believe if you hire the right staff, the rest falls in place. Someone once told me, “Don’t make up in supervision what you should have done in selection.” What leader do you most admire or try to emulate? Why? I most admire my father, who taught me the rewards for hard work and perseverance. As a local attorney, he used his skills to help others, and I always knew I wanted to do the same with an

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emphasis in youth work. Has the perception of women in leadership roles in business changed in the last 20 years? If so, how? I think women are seen as a valuable resource for businesses. I do not think of this as a gender issue anymore. I think businesses and agencies need a good mix of diversity in all areas to be healthy and successful. If leaders are not valuing and seeking out diversity and leadership, I think they are missing out.

Johnson County, Prevent Child Abuse and Empower Johnson County. In my spare time, I enjoy watching my daughters compete in equestrian activities and watching my son’s sporting events. What famous leader, living or dead, would you most like to meet and why? In keeping with my emphasis on youth and justice, I would choose Anne Frank. As someone stronger and wiser beyond her years, I think she could give a unique perspective to those adolescents we serve at Reach For Youth. B

If leaders are not valuing and seeking out diversity and leadership, I think they are missing out. Kendee Kolp

Samantha Bush

(317)-663-8444 Samantha Bush is a financial advisor with Waddell & Reed. She currently holds her series 7 and 66 securities licenses as well as her Indiana life and health insurance licenses. Samantha is a graduate of Indiana University School of Business. Samantha has the passion to analyze information, consider potential outcomes and help make informed decisions about your financial goals. With access to our comprehensive financial planning software, she can deliver a plan that is easy to understand and adapts to the changes in your life. Samantha enjoys working with individuals to prepare a roadmap for their future goals while managing risk. Samantha is a member of the Greenwood Chamber of Commerce, Aspire Johnson County, IU Alumni Association, Center Grove Trojan Band Boosters and the Indiana CPA Society. Samantha has been married to her husband Mike for 21 years, they have three daughters and reside in Greenwood. She enjoys reading, travel, spending time with her family and giving back to her community.

Please contact Samantha for more information on how she can help you pursue your financial goals.

Services offered: Mutual Funds 529 College Savings Plans Variable Annuities Traditional and Roth IRA

What is your advice to up-and-coming business leaders? My advice would be to surround yourself with people who have your same goals and ambition, but those who also challenge you. Don’t be afraid to try something new, even if others have tried it before. Be a risk taker! Be a good listener! Hobbies, community involvement: Board member for Safe Sitter, Inc. and prior board member of Gateway Services in Franklin. Serve on these Johnson County committees: Drug Free

IRA Rollover SEP/SIMPLE/401(k) Financial Planning Retirement Planning

Business Planning Wealth Forecasting Life Insurance Long Term Care Insurance Disability Insurance

Securities offered through Waddell & Reed, Inc., Member SIPC. Insurance products offered through insurance companies with which Waddell & Reed has sales arrangements. (02/16)

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Deena Wilham, Broker

(317)-753-2945 26 E. Jefferson St. Franklin, IN 46131 deenawilham1@gmail.com

Hometown, Born & Raised, Franklin Indiana, Deena started her Real Estate career in 1996 with Coldwell Banker Jim Williams and Associates then transferred to Jarvis Realty group in 2007. The next leg of the journey took her to Keller Williams Hometown. Deena has brought 20 years of experience with her to Keller Williams Hometown as well as many accomplishments including Rookie of the Year, Multi-Million Dollar producer, Listing Agent and Selling Agent of the month and listing Agent and Sells Agent of the year. Deena specializes in residential and commercial real estate, working closely with both buyers and sellers to help them through the process of purchasing or selling their home. Deena recently received her BPO & ABR certifications. You can find Deena helping out with local community events along with her Keller Williams Hometown Franklin team. march 2016 I southside business exchange

WOMEN IN LEADERSHIP 2016 Kim Minton Vice president of development Johnson County Community Foundation 398 S. Main St., Franklin, IN 46131 Spouse: Josh Minton Children: Avery, 4; Ellie, 2 Hometown: Franklin Education: Bachelor of Science, Purdue University (2005) Previous employment: Franklin Heritage (past), Farmers’ Daughter’s Market (current – part-time) What do you like most about your job or career field? Beyond the obvious reason, that working for the Johnson County Community Foundation is really rewarding. We help “connect people who care with causes that matter,” and that never gets old. But it really comes down to the vast variety of all we do. One day, we are awarding grants for art in the trail in Greenwood to hosting ag festivals to meeting

with donors to establish lifelong legacies. I love being creative, and in any business, the need for ongoing creativity is one of the most exciting aspects of any job. But it’s especially true for nonprofits because these organizations have little money and high stakes. You’ll constantly be challenged to figure out how to fulfill your mission quicker, cheaper and better and reach people in new, innovative ways. What are the biggest challenges you face? There has been a significant increase in nonprofit organizations, which causes funding sources to be solicited by multiple organizations. Businesses and individuals have so many options now and/or tight purse strings, so it is important to think outside the box to establish fundraising and awareness campaigns to differentiate ourselves from those with similar missions. How would you characterize your leadership philosophy or style? I view my leadership style as one who seeks to

Tanya Smythe

Whiteland Chapel (317) 535-6880 729 N. U.S. 31, Whiteland

(317) 412-0968

Franklin Chapel (317) 346-6155 197 E. Jefferson St., Franklin

Pictured left to right: Capri, Erika & Suellen

Suellen Jessen founded Jessen Funeral Home with her husband, C. John Jessen, in November 1999. Trafalgar Chapel Since then, the family owned and operated business has been dedicated to delivering personal service and (317) 878-8008 helping to assist families during their time of loss. 800 W. Pearl St., Trafalgar Suellen is a multi-tasker and helps in all aspects of running a funeral home. While managing the business office and coordinating monument sales, Suellen also assists the funeral directors with families at their first meeting and remains dedicated well after the funeral. Erika (Jessen) Woodrum daughter of John and Suellen, has been working with her family’s company for eleven years. She is the office administrator assistant, handling many administrative duties, as well as assisting with funeral services and monument sales. Capri Bowles is a licensed Indiana Funeral Director and Preplanning Specialist. Capri has worked in the funeral industry for twenty years; becoming a licensed funeral director in 2006. She enjoys serving others and being involved in the community. Contact her at 535-6880 to receive your free Planning Guide, Angel Pin, and funeral cost estimate.

SERVICES Complete Funeral arrangements and Pre-planning Cremations Aftercare

Cemetery Memorials Christian Cremation Society Member

www.JessenFuneralHome.com

march 2016 I southside business exchange

Veterans and Family Memorial Care Member Veterans Cremation Society Member 2/2016

2000 Longest Drive Franklin, IN 46131

With over 25 years of experience working with prestigious builders in Florida and Central Indiana, Tanya has the expertise to assist you with all of your real estate needs. In 2013, she started Smythe and Co Real Estate, where she specializes in luxury properties, custom homes, first time buyers, lakefront living, active adult living, new builds and construction, land and acreage, and relocation. Tanya is passionate about real estate, and treasures the joy of uniting extraordinary homes with extraordinary lives in all price ranges. Tanya has been named a Five Star Real Estate Agent Award Winner for 2011, 2012, 2013, 2014, and 2015. This award is given only to the top 7% of all Real Estate Agents in the 9 County Central Indiana area, and is based on surveys of recent clients on customer service, knowledge, professionalism, and overall experience with the agent. She has been in the top 10 of all agents based on sales volume for the past 8 years in Johnson County.

Professional Memberships Include:

MIBOR, National Association of Realtors, Indiana Association of Realtors, IREIBA , IU Alumni Association, Franklin Chamber of Commerce

WOMEN IN LEADERSHIP 2016 involve other people in the process, possibly including peers and other stakeholders. I learned through Leadership Johnson County and with my almost nine years of experience at the foundation that bringing the right people to the table is the way to make impactful and lasting change. What leader do you most admire or try to emulate? Why? I can’t say that there is one leader who has all the traits and characteristics I admire. There are so many women and men I respect in our community I couldn’t possibly list them all, but the traits I try to emulate from my circle of friends and co-workers are: strong charac-

“

ter, generous heart, good listeners and most importantly a positive attitude! Has the perception of women in leadership roles in business changed in the last 20 years? If so, how? Well, 20 years ago I was 13 – ha! I personally believe that women definitely have more opportunities in the workplace than they did 20 years ago, but in that same breath, we still have a long way to go. You still don’t see many women in upper management in many corporations. I am convinced that the future generation will demand more equality among all citizens and we are starting to see that trend on the rise recently.

What is your advice to up-and-coming business leaders? Every person you meet is a potential door to a new opportunity — personally or professionally. Build good bridges, even in that just-for-now job, because you never know how they’ll weave into the larger picture of your life. Hobbies, community involvement: I serve on the board for the Franklin Development Corp. and am president-elect for Franklin Rotary. I am also co-owner of Farmers’ Daughter’s Market and provide wedding flowers for brides and fresh produce at Franklin Farmer’s Market in the summers. In June 2016, I will be opening a

permanent stand at The Barn at Crystal Spring. My hobbies are not only things I am passionate about. They make this thing called life fun and interesting. What famous leader, living or dead, would you most like to meet and why? I would love to meet the “sharks” from the TV show “Shark Tank.” I’m not sure if people consider these individuals famous, but I consider them to be fascinating and leaders in their own right. I love how they invest in those entrepreneurs and help give them the tools to make their business successful. I find all their success stories and business styles interesting and would love to meet them. B

Bringing the right people to the table is the way to make impactful and lasting change! Kim Minton

Yadira “Yadi” Garcia, Vice President, Investments

(317) 859-6124

701 E. County Line Road, Suite 302 Greenwood, IN 46143 In 2001, Yadi first learned the importance of putting clients first when she entered the Financial Services industry with Raymond James Financial Services in Texas. After relocating to Indiana in 2002, Yadi continued to help her clients make educated financial decisions at Chase Investments Services and then at Fifth Third Securities. In an effort to provide her clients with a broader platform of quality investment strategies, advanced retirement planning tools, and the latest in information and technology available, Yadi joined the Raymond James family in 2013. Yadi grew up in a small border town in Texas where she majored in Finance with a minor in Business Administration at the University of Texas- Rio Grande Valley. She is series 7, 63 and 65 licensed and plans on obtaining her CFP. Yadi and her husband of 20 years reside in Greenwood where they are very active in their church. They both hold leadership positions in the Hispanic Ministry as well as other areas of ministry. Yadi also serves on the advisory board of Angel Care, Inc. Yadi loves spending time with her family: cooking, playing games and traveling.

I invite you to visit www.raymondjames.com/Garcia to read more about the firm and the individual backgrounds of my team members.

”

Chanda Harris

(317) 362-5463 (call or text) 399 S State Rd 135 Greenwood, IN

HOURS: Tues-Sat 7 am-6 pm • Sun 8 am-2 pm Closed on Mondays

Call for your free wedding tasting today! Born and raised in Western Illinois, Chanda Harris moved here to expand her career in March 2015. She learned to cook and bake on the step stool in her Italian grandmother’s kitchen as a very little girl, and it was from this experience that she gained all of her passion for the kitchen. Some of Chanda’s fondest memories involve singing and rolling out gingerbread men with her grandmother. 10+ years of cooking, baking and decorating experience combined with long hours and a lot of hard work helped Chanda become a young business owner. She also has catering experience and currently offers cold catering at the bakery with the hope of expanding to full service catering soon. She started at home, then managed a restaurant/bakery for 6 years before moving to Indianapolis. Chanda specializes in specialty desserts, pastries and really enjoys occasion and wedding cakes. She has 4 kids and loves being involved in the community and helping out local schools with fund raisers and events.

Raymond James & Associates, Inc., Member New York Stock Exchange/SIPC march 2016 I southside business exchange

WOMEN IN LEADERSHIP 2016 Catherine (Cathy) Richards Co-owner of Indy Family Farms; business development manager/farmer at Indy Family Produce; co-owner of Leasing Experts & Property Management; independent beauty consultant with Mary Kay. Indy Family Farms: 110 Bluffdale Drive, Greenwood, IN 46142 Spouse: Eric S. Richards Children: Addison, 9; Piper, 5 Hometown: Whiteland Education: IUPUI – Kelley School of Business, bachelor of science, majored in marketing and logistics. Employment background: Prudential Dickson Hughes, marketing associate; Grubb & Ellis|Harding Dahm & Co., sales and leasing advisor; Leading Edge Commercial Real

Estate Services, co-owner, commercial office specialist; Lee & Associates, commercial real estate broker What do you like most about your job or career field(s)? Each position I hold comes with its own challenges. I enjoy a good challenge. I like the flexibility, responsibility and variety each of these opportunities bring to my life. I appreciate the freedom to make decisions and execute plans. I like that I am able to interact with others and be part of a team. In farming especially, I like the simplicity of it all and the closeness I feel to God when I’m in the fields. What are the biggest challenges you face? In farming, weather, weeds, insects, family dynamic, funding and finding quality seasonal help. In life, keeping up with the demand for my time, maintaining a healthy life balance, time management and social

media expectations.

develop and realize their potential both per-

How would you characterize your leadership philosophy or style?

coach for success, I hold others accountable

I am committed to helping others grow,

501 Main St., Whiteland, IN

(317) 887-1764

www.BeesonCo.com

The company specializes in residential, commercial and industrial heating, cooling, refrigeration and electrical work, which also includes piping, water heaters, indoor air quality, custom metal fabrication and dehumidifier repair. Beeson offers 100 percent customer satisfaction guarantee and a high rate of approval customer financing, as well as an extended warranty on every HVAC system. The friendly, knowledgeable service techs are licensed and insured and receive continuing education. Beeson supports the local community, spearheading the Greater Whiteland Community Day in 2015. The company is a member of the Better Business Bureau.

march 2016 I southside business exchange

and I expect others to hold me accountable

Janette Koon CFP®, CMFC®

317-535-9338

Beeson Mechanical is a local, family owned business that was started in 2000 in Whiteland. It is owned by Kent and Leslie Beeson, who were both born and raised in Johnson County. Leslie is the majority owner.

sonally and professionally. I lead by example, I

399 N. Madison Ave., Ste. 101 Greenwood, IN 46142

PICTURED: Janette Koon

. . . . helping you turn personal dreams into financial realities. Waddell & Reed Women In Action! Whether it’s working with an individual, a family or a group, you can find us busy helping others with financial strategies! Janette Koon is a Financial Advisor and is a CERTIFIED FINANCIAL PLANNER™ professional. She has been a professional in the financial services industry for over 30 years. She guides individuals to make educated choices and encourages planning to help get them through the good and bad times.

We provide: • Financial Planning • Retirement Planning • College Funding Options

• Long Term Care Insurance • Life Insurance • Investments

Insurance products are offered through insurance companies with which Waddell & Reed has sales arrangements. Janette Koon offers securities through Waddell & Reed, Inc., member FINRA/SIPC. Investing involves risk and the potential to lose principal.

2/2016

WOMEN IN LEADERSHIP 2016 when I fall short. I listen and communicate; I operate with candor trying hard not to be critical. I strongly believe in sharing risk and distributing responsibility. I strive for excellence, not perfection. I don’t like lazy and sloppy. I try to always wear a positive attitude, which is sometimes difficult, and I celebrate wins … big and small. What leader do you most admire or try to emulate? Why? I admire Eleanor Roosevelt for her courage to challenge and transform the historically ceremonial, behind-the-scenes First Lady role and turn it into one with poise and purpose. She was eager to make a difference with her time in the White House and wasn’t afraid to get her hands dirty. She was active in lobbying for what she believed, pushed for the start of the United Nations, was relatable to women everywhere and pioneered her way to become

one of the most well respected First Ladies we have ever known. Has the perception of women in leadership roles in business changed in the last 20 years? If so, how? Yes. Speaking politically, we have a woman running for president of the United States and had a second female candidate step up, as well. Today, 19 percent of Congress is female, which doubles the share from 20 years ago. I wouldn’t call it a “Woman’s World” yet, but all indications show the pipeline of women leaders is widening. Women are in large part honest and ethical, and we are great at mentoring employees. Areas we can improve in are negotiating and our willingness to take risks. Regardless of what statistics show, women are stepping into more powerful leadership roles every day and breaking down the barriers that have existed for centuries. I can’t wait to see

Maribeth Alspach

(317) 535-9487 499 Tracy Road

New Whiteland, IN 46184 newwhiteland.in.gov My parents moved to New Whiteland in 1956. My husband, Scott, and I raised our three children here and are blessed to have six grandchildren in various schools in the surrounding area. I have had the privilege of being an elected official, an employee and a volunteer for the Town of New Whiteland for the last 29 years. I am so grateful to have been involved with a wonderful group of volunteers who had a vision for a Veterans Park and worked diligently to see that vision through to reality. Proctor Memorial Park sits on 11 beautiful acres at 499 Tracy Road. The park has sidewalk trails throughout, 2 shelter houses and 2 playgrounds, along with a catch and release pond. More importantly it has the Walk of Freedom Memorial section for our Veterans as well as the Pathway of Honor section for our Emergency Responders. The Hoosier Hero Wall Memorial lists the names of more than 200 Indiana lives that have been lost in military service since 9/11. The Vietnam Veterans Memorial carries the names of the 1,533 Indiana lives lost in the Vietnam conflict. I invite you to visit Proctor Memorial Park to pay tribute and honor to the men and women who protect our freedom, our country and our communities as you reflect on the high cost of freedom and the privilege of being able to live the American dream.

all of the great things we accomplish in the next 20 years. What is your advice to up-and-coming business leaders? First, evaluate yourself to understand your strengths and weaknesses and embrace them, because knowing yourself inside and out will help you be a better leader. I encourage you to listen and not to be afraid to speak up when necessary, appreciate others, accept change and know that what you believe in is worth fighting for. Learn from your failures, understand the power of relationships and never burn a bridge. Always be authentic; acknowledge when you need help and don’t be afraid to ask for it. Leaders, no matter who they are, didn’t reach the top without mentors and help along the way. Find a mentor or two or three and remember to applaud those around you for their love, support, advice and willing-

ness to be part of your journey. Your journey is much more than work, work, work; it’s about life and what you learn along the way. Hobbies, community involvement: I coach youth sports (soccer, basketball and softball). I also played softball for 30 years. I love my family and enjoy spending time with them; we are blessed to live near many of our relatives and/or work with them at the farm. I love to travel and visit places I haven’t seen before. I am a firm believer in supporting locally owned businesses and my husband and I make a real effort to do so whenever possible. I support agritourism and enjoy educating all generations about farming. We are active members of Mount Pleasant Christian Church in Greenwood. What famous leader, living or dead, would richards, page 19

Suzanne Gordon Funeral Director

(812) 597-4670

Morgantown, Indiana Meredith-Clark.com Suzanne Gordon came to Meredith-Clark Funeral Home Cremation & Personalization Center, located in Morgantown, in 2013 as a Funeral Director Intern after graduating with a Bachelor's of Science Degree from both Purdue University and Mid-America College of Funeral Service. Since then, Suzanne has become a licensed Funeral Director. The loss of a friend and loved one can be a very devastating time. As a funeral director, Suzanne deals with families at one of the worst times in their life. Her duties include taking a family’s loved one into her care, whether it is at a hospital or residence, making final funeral or memorial service arrangements with the family, as well as preparing the body so that loved ones can say goodbye; consisting of embalming, dressing and cosmetizing the deceased. Suzanne’s calling in life is to help others in difficult situations. Her purpose as a funeral director is to comfort families during the time of loss, help them say goodbye and begin taking baby-steps toward grief and healing. Her goal is to help families move on in the most natural progression possible. When not conducting funeral arrangements or services, Suzanne helps create beautiful, personalized monuments and assists families in planning and organizing their own final wishes through pre-arrangement. Suzanne grew up in Cambridge City and is the first in her family to enter the funeral industry. It was the help of Meredith-Clark Funeral Home owners, Bill Meredith & Jamie Meredith, to get her where she is today. Suzanne feels strongly about supporting her local community, which is why she is very proud that Meredith-Clark Funeral Home is locally owned and operated and has been serving the Johnson, Brown and Morgan counties since 1974. In 2015, Meredith-Clark Funeral Home was a recipient of the distinguished Pursuit of Excellence Award from the National Funeral Directors Association. It is an award that is presented to firms who have demonstrated a commitment to raising the bar on funeral service excellence by adhering to strict ethical & professional standards as well as providing outstanding service to families and their community.

2/2016

march 2016 I southside business exchange

Direct

MARCH 2

Benefit spotlight Posting events to the community calendar Planning an event that is open to the public? Be sure to put it on the community events calendar on the Chamber’s website. If you have a flyer for the event, email info@greenwoodchamber and we will post it on our bulletin board.

January new members Taxman Brewing Company Leah Huelsebusch 13 S. Baldwin St. Bargersville, IN 46106 317-458-0210

Hirons Deana Haworth 422 E. New York St. Indianapolis, IN 46202 317-977-2206

Ribbon cutting

Meridian Veterinary Clinic & Hospital, 648 Treybourne Drive, Greenwood, celebrated its relocation with a ribbon cutting on Jan. 28.

Staff: Tricia Bowen Member Services Manager

Stacie Hindman

Our member experts

Mobile doctors see patients in their homes

r. Duan L. Pierce of Pierce Mobile Medicine answers common questions elders and their caregivers ask. My mother has trouble leaving her home; are there doctors that can come and see her? A: Mobile doctors are doctors that come to see a patient in their home, wherever their home is. Most have had additional experience in dealing with an older population that has difficulty getting out of their home. Can mobile doctors do the same things as my regular doctor? A: Mobile physicians are able to do PIERCE many of the same things your physician in a clinic can do, such as writing prescriptions, doing examinations and ordering tests. You have the added convenience of them coming to you, instead of you getting out to see them. I was just discharged from the hospital and I can’t see my regular doctor because I can’t drive, what do I do? A: A mobile physician can see you in your home after a hospital stay or rehabilitation stay. Many times, they can see you faster than a physician in a clinic. You can be assessed to make sure you are taking your medications properly and if you need any additional assistance. How do I pay for these services? A: Usually mobile physicians bill your insurance for care just as your regular physician would. Most bill Medicare, but it is also good to verify what insurance they can take. Can a mobile physician help me get therapy? A: Therapy such as physical, occupational or speech therapy, can be ordered by a physician. Mobile physicians are able to assess a patient in their home and can assist in referring a patient to a therapy company to help improve their physical condition.

Events & Operations Manager

Christian Maslowski President & CEO

Anna Murdock Membership Development Manager

Pierce Mobile Medicine, PC is located in Indianapolis and is owned and operated by founder, president and CEO Dr. Duan L. Pierce. Pierce is an alumnus of North Central High School in Indianapolis and graduated from Xavier University in Louisiana and University of Cincinnati College of Medicine.

Member prof Skyline Communications, Inc.

Skyline Communications, Inc. is celebrating more than 25 years in business as a national company based in Whiteland providing busi network communications and media related services. The company specializes in busines continuity, network communications and engineering, custom wi-fi and live video streaming solutions for business. The company was started by George and Shannon Walters in 1991 and was awarded a contract to install satellite communications equipment throughout Indiana. The first customers to utilize our services were auto dealerships. Our company visited virtually ev GM, Ford and Chrysler dealership to install satellite systems, providing a two-way direct network connection with their offices in Det Drug stores, gas stations, financial institution retail stores, the oil industry and many other totaling more than 20,000 systems were ins over the years, providing a direct secure connection to their corporate offices. Technologies change, and our services offe have changed as well. They now include HD distribution and live event streaming, as well wide coverage branded wi-fi solutions, allow businesses to promote and advertise their services via our proprietary open wi-fi produ With the advent of new Ka satellite techno the company now offers inexpensive 4G inte speeds that can complement existing busine internet. Our backup internet product is extremely reliable. Because it doesn’t rely on local infrastructure, storms, cut cables or do lines will not disrupt the service. With more businesses using the cloud, it only makes se to have a high speed off-grid backup interne connection as well. For more information on how Skyline Communications Inc. can keep your business business, promote your business, expand sal via our brand-on wi-fi product or stream you next live event, call or e-mail 317-535-1600 o service@addsat.com.

A publication of the Greater Greenwood Chamber o

ctions

Greater Greenwood Chamber of Commerce Greenwood Commerce Center 65 Airport Parkway, Suite 140 Greenwood, IN 46143 317.888.4856 GreenwoodChamber.com

ARCH 2016

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Statewide Chamber Day Calendar

Chamber Statehouse event features Pence, Bosma

Indiana Secretary of Commerce Victor Smith agreed that wo dozen of your fellow Chamber members recently joined their peers from across Indiana for the first“we have a really great story, and we have to tell it.” The ever Statewide Chamber Day at the Statehouse. Indiana Economic Development Corp. is tracking the Chamber CEO Christian Maslowski led the local delegation number of deals and jobs being attracted to Indiana along and hosted a discussion with Gov. Mike Pence, following with the capital involved and wages. While slightly fewer presentations by House Speaker Brian Bosma and others companies are coming to Indiana, a larger amount of earlier in the day. Chamber members heard presentations capital is involved. More Hoosiers now work in the private from state government’s top leaders, enjoyed lunch with sector than in any time during Indiana’s 200-year history, business leaders from he said. throughout the state, “What a great and had an opportunity birthday present for the to tour the Statehouse, state,” Smith said. observe the legislative State Superintendent process and meet with of Public Instruction their local Glenda Ritz stressed the representatives. importance of tying A common theme economic development expressed throughout to improvement in the the day was the need educational system. The to improve the state’s assessment system is infrastructure to important, she added, provide a businessand the state needs to friendly environment in work to get it right to Indiana. meet the needs of every Pence pledged to student. She echoed identify $1 billion — Bosma’s comments without raising taxes — about the need to find a to improve roads and solution to the teacher Chamber CEO Christian Maslowski, left, hosted Gov. Mike Pence at shortage. bridges across the Statewide Chamber Day at the Statehouse. state. Indiana Chamber of Photo by Ashton Brellenthin, Hendricks County Flyer Commerce President “If you have the right infrastructure to Kevin Brinegar agreed support economic development, it will open doors for with the need for infrastructure improvement, noting that business owners,” he said. Indiana’s gas tax has not kept pace with new technology Maslowski concurred, commenting that “roads and used to build more fuel-efficient vehicles. He lamented highways are our No. 1 priority.” Pence went on to say that that efforts to pass civil rights legislation for the LGBT community are dead for this session and the situation will people around the country are talking about Indiana’s be a deterrent to attracting talent to the state. Brinegar Regional Cities initiative, adding that the state can boast concluded by noting that the state’s right-to-work law record employment during its 200th year. “has paid huge dividends” and urging the business Bosma noted that “we must do more for roads and community to work with educators to determine future infrastructure” and also work to improve education in the workplace needs and adapt curriculum accordingly. areas of testing and teacher shortage. He noted that The event was arranged to accommodate a mutual Indiana is first in the nation in terms of the low cost of desire by state leaders and Chamber members to meet doing business and ranks well in several other economic and discuss ways to improve the environment for small categories. businesses in the state. The consensus from attending “We really have a great environment for business here in Chambers was to offer the event again next year. Indiana,” Bosma said, adding that the state’s 4.4 percent unemployment rate is trending down.

mber of Commerce ● www.GreenwoodChamber.com

Thursday, March 10 The Top of the Ninth 5 to 7 p.m. Valle Vista Golf & Conference Center $15 per person

Tuesday, March 15 Legislation Matters Luncheon Jonathan Byrd’s Banquet Center $20 per person; $28 at the door

Thursday, March 17 Business After Hours MashCraft Brewing 5 to 7 p.m. No cost to attend. 21 and over event.

WOMEN IN LEADERSHIP 2016 Kelli Searles Vice President Marketing & Communications Franciscan St. Francis Health 8111 S. Emerson Ave., Indianapolis, IN 46237 Spouse: Mark Children: Aaron, 22; Samantha, 20 Hometown: Greenwood Education: Bachelor of science, Ball State University, journalism and psychology Previous employment: Zionsville Times and Main Street Newspapers: writer, photographer, editor; Indianapolis Commercial: editor; Kendrick Memorial Hospital: public relations coordinator, marketing and public relations director; Franciscan St. Francis Health: marketing manager, marketing director, Vice

President Marketing and Community Relations What do you like most about your job or career field? There are no two days alike, but what I can always count on is that every day I am privileged to serve with a lot of very intelligent, kind, faithful people providing the best care possible to those we serve. Collaboration is a part of nearly everything we do in a health system. My team creates all types of information in a variety of communications mediums for patients and their families as well as for support staff, physicians, nurses, volunteers, elected officials, industry leaders, media, and the communities that we serve. We work with many health care experts to guide the ways in which we communicate new technologies, expertise, information

Amy Allen

(812)526-6552

4250 E. Edinburgh St. Edinburgh, IN 46124

www.atterburyshootingcomplex.com Atterbury Shooting Complex, Central Indiana’s state of the art shooting facility, is just 30 minutes south of Indianapolis, and 30 minutes north of Columbus. Atterbury Shooting Complex is a public range located on the Indiana Department of Natural Resources’s Atterbury Fish & Wildlife Area. It is open year round. Amy Allen has been managing the facility since 2010. Since 2015, she and her husband, John, manage it. Atterbury Shooting Complex includes a 66-lane rifle/pistol range and trap and skeet shooting areas. The complex offers one-on-one lessons and basic firearms classes. It hosts The Well Armed Woman group, which meets monthly for an hour of instruction and an hour of range time. Corporate rates are available for large groups to take lessons, classes or use the ranges. The complex has a pro shop. In addition to lane assignments, guests can purchase shooting sports related items, such as paper targets, ammo, reloading powders, primers, brass, ear and eye protection, etc. The shop also rents and sells firearms. Guests are also welcome at the shotgun clubhouse, which can host large groups and houses a reloading room filled with shot, primers, wads, cases of ammo, as well as a check-in area.

march 2016 I southside business exchange

on disease, prevention, safety, our values,

There are people I have worked with for

etc. We also coordinate crisis communica-

years who are so dear to me and there are

tions. As demanding as the work can be, it

new staff members that I enjoy getting to

is also fascinating and deeply rewarding.

know.

Suzanne Dugan (317) 442-HOME GoDuganAir.com

In 2009 Suzanne Dugan and her husband, Dan, opened Dugan Air Heating & Cooling in a small 800-square-foot building in Trafalgar. The business was successful, quickly outgrowing its original location. In 2013, Dugan Air Heating & Cooling moved to a 5,000-sq.ft. building at the corner of State Roads 135 and 44, next to the red caboose. “Our No. 1 focus has always been and will always be customer satisfaction,” Suzanne says. “We love to hold events where we can give back to our local community. Over the years, we have held various open houses, trick or treating and Easter egg hunts. Last year we had about 300 kids and adults on the property for our annual Easter egg hunt.” As with many small businesses, Suzanne plays many roles. Her title is office manager, and her duties are numerous, including answering the phones, dispatching calls, ordering equipment, stocking the warehouse, planning and preparing the advertising, planning budgets, and processing payables/receivables and payroll, just to name a few. She originally planned a career in physical therapy, graduating from University of Indianapolis in 2002 with a master’s degree. Suzanne has been married to Dan for more than 10 years and has three children: Step-daughter Brittany, 17; Regan, 8; and Trey, 3. Since opening, Dugan Air Heating & Cooling has had many notable milestones: 2011: Received Factory Authorized Dealer status from Bryant, making Dugan Air the only Bryant FAD in Johnson County. FAD status comes with strict requirements for ongoing employee training and certifications. 2012: Received the Bryant Healthy Air Specialist designation. With the quality of our indoor air continuing to decline, Dugan Air has the knowledge to combat indoor pollutants. 2012: Became a Mitsubishi Diamond contractor. The business is a member of the Better Business Bureau, Franklin Chamber of Commerce, Greater Greenwood Chamber of Commerce and Suzanne is a member of the Class of 2016 of Leadership Johnson County. 2/2016

WOMEN IN LEADERSHIP 2016 What are the biggest challenges you face? The health care industry continues to be in a tremendous state of change so staying up-to-speed on the ways that people access their care, participate in the insurance system and navigate the impacts of the Affordable Care Act have provided a number of learning curves and process changes. Another challenge is time. Why are there only so many hours in a day? How would you characterize your leadership philosophy or style? I encourage the use of innovative and creative ideas to enhance our communications. Each team member has different strengths and talents. We set goals and figure out the best way to achieve them. It is a bit like an orchestra in that everyone has an important part to play and I get to help

direct. But I have to really listen to the team to succeed. I try to let the talents of each team member shine. I have a strong work ethic and hope that is something that I bring to our team. My expectations are that every member of the team gives their best effort, that they are highly productive and engaged. Our marketing and communications team wholeheartedly believes in our mission and caring is a part of their character. When someone has the talent, experience and skills to run with a project, I let them, and on many occasions, I learn from them. What leader do you most admire or try to emulate? Why? Eleanor Roosevelt was dedicated to serving others. Her personal life was difficult, but she kept herself moving forward. She fought for human rights at a time when

that was not popular. One of my favorite quotes of hers is, “The future belongs to those who believe in the beauty of their dreams.” I have to add on a personal level that I have had great examples of strength, love and resilience from my mom and the other women in my family. Has the perception of women in leadership roles in business changed in the last 20 years? If so, how? There is more receptivity to women in leadership roles in nearly every type of business. Today, the emphasis is on competence for the role more than gender. Thank heavens! Deep appreciation goes to those women who went before us, who fought to open doors to boardrooms and leadership positions. As they succeeded, they proved that women could indeed be effective leaders, advancing their profes-

sional lives and enhancing their ability to provide for their families. What is your advice to up-and-coming business leaders? Make some mistakes, and learn from them. Persevere. Seek out those generous souls who will share their insight with you. Lean forward and truly listen. Work hard. Leaders I have worked for have shared their perspectives and the ways in which they make decisions. Their guidance greatly enriched my career path. One last bit of advice is to read — a lot — anything from industry business journals and blogs to classic novels. Reading provides insight into business and leadership, as well as the human condition. It makes life richer. Hobbies, community involvement: searles, page 19

Jefferson Street Pub

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Jefferson Street Pub is conveniently located on the corner of Jefferson Street and Water Street in beautiful downtown Franklin. Jefferson Street Pub was established June 16, 2000 by Karen Duckworth and has been owned and operated by her for the last 15 years along with a dedicated staff to provide the best customer service. Jefferson Street Pub is more than just your typical bar. It offers great food, music, trivia, and service. Come in for dinner to enjoy pizza or the award winning Salmon or to enjoy the wonderful nightlife with live music and a DJ every weekend. Jefferson Street Pub is a proud member of Franklin and strives to serve the community any way they can.

Over 190 years of combined banking experience with our local women business leaders. Christine Alfery, Regional Sales Manager Lucy Bartley, Banking Center Manager Stacy Hammonds, Cash Management Officer Jennifer Meyers, Relationship Manager Kathy Nover, Retail Lending Leader

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1.800.205.3464 | www.firstmerchants.com march 2016 I southside business exchange

WOMEN IN LEADERSHIP 2016

Baltimore investor backs only women-run companies By Carrie Wells The Baltimore Sun

elly Keenan Trumpbour believes women should put their money where their mouths are. The 37-year-old invests her money solely in companies run by women, driven by a philosophy of female empowerment and a desire to shake up the traditional white male corporate culture. She founded See Jane Invest two years ago to help educate other women on how to become investors. Trumpbour, who sits on the board of directors for Baltimore Angels, an early-stage investment group, has invested in four women-run companies so far and plans on backing a few more this year. She typically invests about $10,000 at a time. “If you had more women running companies, imagine how the economic landscape might change,” Trumpbour said. “In order to have a more diverse corporate world, I

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when it comes to gender diversity, but employees don’t believe the hype. The study found that 74 percent of companies say gender diversity “is a top CEO priority,” but only about one-third of female employees think that’s true. (About half of male employees believe the commitment is there.) ● The professional networks that men and women form at work are predictably different — male workers have primarily male networks and female workers have networks made up mostly of women. “Given that men are more likely to hold leadership positions, women may end up with less access to senior-level sponsorship.” About 60 percent of men reported that most of their career assistance has

believe in backing companies with money.” As someone who invests only in femalerun firms, Trumpbour doesn’t have a lot of company. She and others involved in venture and angel investing in Baltimore said she is the only one in the area who follows that particular strategy. The startup and venture capital scene in the U.S. has long had a reputation of being male-dominated. Women partners in venture capital firms have even declined from 10 percent in 1999 to 6 percent last year, according to the Diana Project at Babson College. The same study found that only 2.7 percent of venture capitalfunded companies had a woman CEO. Trumpbour came to Baltimore from Detroit about 15 years ago, working for various political and nonprofit groups, including serving time on the board of the Women Under Forty Political Action Committee, a group that financially sup-

ports younger female political candidates, and co-founding Running Start, a nonprofit focused on encouraging young women to run for office. In 2010, she and her husband, Jason Trumpbour, decided they wanted to start a family. But her attempts to get pregnant came with health complications that landed her in the hospital. After a couple of years of trying, she came to terms with switching gears. The first company Trumpbour put money into was Allovue, a Baltimore-based educational software firm that has raised about $1.7 million in seed funding and is conducting pilot programs in schools in Baltimore and New Haven, Conn. The company’s software helps school districts track both spending and outcomes. Trumpbour also invested in Hip Chicks Farms, a California-based company that makes frozen chicken products without

come from men, versus only 40 percent of women who say mainly men have helped them in their careers. ● The report notes that women perceive gender bias as being an obstacle, and that alone can discourage female employees from trying to advance in a company. “Women not only observe a workplace biased against them; they believe they are disadvantaged by it. They are almost three times more likely than men to say they have personally missed out on an assignment, promotion, or raise because of their gender. Compared with men, women also report that they are consulted less often on important decisions. These dynamics help explain why women appear to advance at lower rates than their male peers.” So what can be done? The report has far more detailed advice than I have room to

relay, but a few suggestions stood out: ● Check in regularly with the people you are managing and figure out “what is driving their desire (or lack of desire) to advance. Unless you understand what is affecting women’s ambitions, you cannot do anything to encourage them.” ● “Tap women and men equally to take on high-profile assignments and new opportunities, and push back if women say they’re ‘not ready’ or ‘not qualified.’” ● Set up mentorship or sponsorship programs that will bring greater gender diversity to each employee’s professional network. ● Monitor your company’s gender diversity by actually keeping track of what’s happening in terms of hiring, performance reviews and advancement, pay and attrition. As the report says, “It is hard to change what you do not measure.”

march 2016 I southside business exchange

artificial ingredients. Serafina Palandech, Hip Chick’s president, said finding investors as a woman can still be rife with sexism. After months of meetings with a man who seemed interested in her company, she took a plane to Los Angeles to meet up and finalize the investment documents. But when she arrived, she discovered he was more interested in her than her company. B Also, pay attention to the opinions and views of employees. The report identified several key areas to watch: job satisfaction; perception of meritocracy; desire to advance to next level; desire to advance to top executive roles; and perception of work/life balance. Numbers can help us identify a problem. But the next step isn’t action. It’s learning. And understanding. Women in the Workplace 2015 is worth reading, regardless of your view on gender diversity. But it’s also a fine example of the way workplace data should be presented — with context, clarity and information that lights the path to a solution. B ●

Rex Huppke writes for the Chicago Tribune. Send him questions by email at rhuppke@tribune.com or on Twitter @RexWorksHere.

WOMEN IN LEADERSHIP 2016

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very strongly in the power of diversity to affect the bottom line and the quality of his company. So he holds his managers accountable for performance, and their bonuses are affected if they’re not meeting diversity goals. The other factor driving change is institutional investors, at least for public companies. They’re calling for greater diversity in senior management and the boards. But really, leadership and culture come from the top, and we need more CEOs who are champions for change. Why do you think progress has been so slow? I think it’s a multifaceted thing. One is that women who step off to raise

Q A

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My favorite times are with my family. Also, I enjoy being out in nature, birdwatching, traveling, reading and I am a big animal lover in general. Also, I serve on the board of trustees of Youth Connections. What famous leader, living or dead, would you most like to meet and why? As the daughter of an art teacher, I grew up reading books on famous artists and their works. I have always been curious

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you most like to meet and why? There are so many great leaders to choose from, but having to choose today, I’d say Larry Page and Sergey Brin, founders of Google. Anyone who knows me well knows how many times I have referenced an old Seinfeld episode to describe one of my life experiences. I

families have difficulty stepping back on. I think, also, we need to see women taking on more operating roles, going for more profit-and-loss responsibility, because that’s really the route to the C-suite. There are also studies on the confidence gap; there are other studies on ambition gaps. And I think they’re closely related. But companies have to really adapt for the 21st century. Especially as you look at millennials coming up, their expectations are very different. I think their patience for sitting around, waiting for change is not as great as it might have been for prior generations. What role do men play in advancing women leaders? The fact that we’re now bringing men into the conversation and asking them to be leaders is critically important,

Q A

and that’s how we’re going to see change. Most of the women at the top today had men as sponsors. It’s important for women to have sponsors who are men and women. And that women sponsor men also. If we’re going to see barriers break down, it’s that everybody is helping talent succeed. What is your favorite career advice to give to young people? Lean into discomfort, and accept growth opportunities. And asking for what you want is really important. Not in an obnoxious way, but if you don’t communicate what you want, people won’t know that you want it. A great story about that is Irene Rosenfeld, who runs Mondelez. She was having dinner with her boss, and he said, Irene, what would you like

Q A

your next move to be. And she said, Hmm, I think I’d like to run a division. A few weeks later, he’s having dinner with his boss. Well, the Canadian division opened up. She got that job. She wouldn’t have gotten that job had her boss not asked her. What’s the secret to being a good networker without being annoying? Think about it in terms of being a connector, in terms of being helpful to someone. I’m intensely curious. I love meeting people, and I love listening and learning what they do and then just figuring out how I can be helpful. And I never keep track. If you really lead your life that way, you’ll find that people think of you and are helpful to you also. B

Q A

about where that spark of inspiration comes from, that moment when a great idea or vision is formed. I’d like to meet Leonardo da Vinci. He helped to ignite the world into a renaissance of art and science. He painted the quintessential “Last Supper” and “Mona Lisa,” designed flying machines that truly resemble helicopters and was one of the first to understand how blood circulated in the body. His mind was amazing. Da Vinci didn’t work in just one discipline; he explored many realms of interest resulting in gifts of art and expression still appreciated today. B loved that show … it was relatable. I feel the same way about Google. There has seldom been a day in my recent life where Google isn’t talked about or referenced. Before I knew much about produce farming, when an employee or co-worker asked me a question I did not know the answer to, I’d say, “Google it.” Hence, our first year in operation we called ourselves “Google Farmers.” I would like to thank Larry and Sergey. B march 2016 I southside business exchange

people on the move people making news on the southside

Ruoff Home Mortgage honors top originator

Ruoff Home Mortgage announced that Donnie Dodson was the top overall loan originator for the entire company for the month of December. The top spot in each branch office, as well as the company, is based on the number of closed loans during the month, as compared to their fellow peers. Dodson has been with Ruoff Home Mortgage since DODSON May. He has won the top spot in the Greenwood branch for several months. Dodson works out of the Greenwood office, 972 Emerson Parkway, Suite C.

St. Francis selects palliative care leaders

Dr. David M. Mandelbaum and Lynn Marie Robbin have been appointed medical director and director, respectively, for Palliative Care Services at Franciscan St. Francis Health. Mandelbaum also serves as medical co-

director for Franciscan VNS Hospice, director of the Office of Medical Staff EngageROBBIN MANDELBAUM ment and as the physician leader of the hospital’s transition to an electronic medical records system. A nurse practitioner, Robbin, who has been affiliated with Franciscan St. Francis since 2007, was manager of the Palliative Care Department, where she was responsible for the inpatient acute care unit and daily operations.

F.C. Tucker honors outstanding employee

The F.C. Tucker Company Inc. recently announced that Mike Cagle, a first vice president with the company, led the South office for individual agents with 70 homes sold for $13.9 million in 2015. In addition, Mike led the entire company for individual agents in listings sold for the fifth consecutive year CAGLE and was in the top 10 in closed production in individual agents for the sixth consecutive year. The F.C. Tucker Company Inc. South Office is at 705 S. State Road 135, Greenwood, and can be reached at 888-3311.

Franciscan St. Francis Health selects imaging services administrative director

Nanette M. Kelley has been appointed administrative director of imaging services at Franciscan St. Francis Health. She will oversee the daily operations of all imaging services at Franciscan St. Francis’ Indianapolis, Mooresville and Carmel campuses and off-site locations. She has served as director of business and outreach for the Franciscan St. Francis Heart Center, a position she has held since 2008.

Ribbon Cuttings

At right: Mutual Savings Bank located at 80 E. Jefferson St. in downtown Franklin, Indiana celebrated its 24-hour secure ATM with a ribbon cutting on Jan. 21. Present were members of the Franklin Chamber of Commerce, Franklin Redevelopment, Discover Downtown Franklin, City of Franklin, bank employees and guests. Far right: Habitat for Humanity of Johnson County ReStore celebrated its grand opening with a ribbon cutting ceremony on Jan. 29. The ReStore is located at 6720 U.S. 31, Whiteland. Hours are 9 a.m. to 4 p.m. Thursday and Friday. Photos by Franklin Chamber of Commerce

march 2016 I southside business exchange

College will inaugurate new president

Thomas J. Minar will be inaugurated as the 16th president of Franklin College during a 90-minute installation ceremony beginning at 11 a.m. on April 9 in Spurlock Center Gymnasium. The ceremony will be open to the public. He holds a doctorate in political science from Northwestern University, master’s degree from the Kellogg School of Management at MINAR Northwestern and bachelor’s degree in government from Pomona College. He is a native of the Chicago area and is married to Dr. Frank S. Becker, an academic physician for Northwestern University and the director of pulmonary and critical care at Northwestern Medicine Lake Forest Hospital. Info: www.FranklinCollege.edu/inauguration.

Tilson announces new hires

Tilson human resources firm announced four key hires in its payroll and accounting departments. Joining Tilson in payroll administration are Sue Bryant, payroll tax accountant, team lead; Paul Mitchell, payroll associate; and Emily Pickhardt, payroll assistant. In addition, Tilson welcomed staff accountant Kristi Mason, who will handle the company’s financial statements. The company also hired Cathy Johnson as human resources specialist and Chardean Wilkerson as human resources associate.

Financial Center Credit Union names vice president

Financial Center First Credit Union has promoted Jennifer Rue to vice president of enterprise risk management. She previously served as the director of internal audit. Rue has been with the credit union for over nine years and holds a Bachelor of Arts in political science from Indiana University and a Juris Doctorate from Washington University in St. Louis. She recently earned her designation as a certified internal auditor.

YMCA names wellness director

The Arthur R. Baxter YMCA has announced

that James Pope has been promoted to associate wellness director. A graduate of Huntington University, he holds a bachelor’s degree in sport and exercise science, and is a certified personal trainer through the American POPE College of Sports Medicine.

Franklin grads among ‘Forty Under 40’ honorees

Two Franklin College alumni have been named to the Indianapolis Business Journal’s 2016 “Forty Under 40,” the publication’s annual list of 40 central Indiana people under the age of 40 who have become leaders in their fields. Brooke (Wagoner) Worland of Franklin and Eric Richards of WORLAND Indianapolis, both 1999 graduates, were selected from a pool of more than 300 nominees. Worland is the dean of alumni and student engagement at Franklin College, where she has been employed since 2001. RICHARDS Richards has worked in the non-profit arena since graduation and is currently the president and CEO at Cancer Support Community Central Indiana.

Greenwood hires pool manager

After a year of learning about what it takes to run an aquatic park, the Greenwood parks department is adding a new position that will oversee all operations at Freedom Springs. The parks department has hired Brooke Thompson, an Indiana State University graduate with a degree in parks and recreation, to be the city’s first manager of Freedom Springs. Thompson is also a certified lifeguard. B

Heartland Machine & Engineering lands exclusive client

Taiwan’s largest machine tool maker, Fair Friend Group, has named Franklin-based Heartland Machine & Engineering its exclusive North American importer for its Korean product line FFG I DMC, which provides CNC lathes, milling machines and machining centers to companies in the diesel engine and fuel injection, aerospace, orthopedic and automotive industries and job shops that are suppliers to these industries. DMC Korea was acquired in January 2015 by FFG.

Walmart helps ‘Meat’ the Need

corporate chatter companies making news on the southside

Perry Township Kiwanis expands fundraising efforts

In lieu of the traditional fish fry this year, Perry Township Kiwanis will launch two new events to raise funds: a chili cook-off and a golf outing. Other events may be organized during the course of the year. The chili cook-off will be conducted on March 4, 4:30 to 7:30 p.m. at Center United Methodist Church, 5445 Bluff Road. The club’s first-ever golf outing has been scheduled for 1 p.m. Sept. 16 at Winding River Golf Course, 8015 Mann Road at Southport Road. The club meets at 7 a.m. Thursdays at IHOP restaurant, 7521 U.S. 31 South.

The Emerson Avenue Greenwood Walmart store recently awarded Hoosiers Feeding the Hungry $2,500 for its “Meat” the Need program. The donation will be used to assist Hoosiers Feeding the Hungry in paying processing fees for about 1,900 pounds of donated meat in Johnson County, which will then be distributed to area hunger relief agencies — providing almost 7,400 meals to residents in need. Hoosiers Feeding the Hungry encourages the donation of large game and livestock to the program. Hunters and farmers wishing to donate may do so by contacting a participating meat processor in their area and taking the large game or livestock in for processing. There is no charge to donors. The butcher will process, package and freeze the meat.

Christina Place recognized for excellence

Christina Place, a senior health care center in Franklin, recently announced that it was recognized with the 2016 Best of Senior Living Awards from SeniorAdvisor.com, a ratings and reviews site for senior care and services. The annual SeniorAdvisor.com Best of

NOTEWORTHY

Awards celebrates the best of the best in senior living and home care across the United States and Canada. Award recipients represent the top tier of in-home care, assisted living and other senior living providers, based on online reviews written by seniors and their families, according to a statement.

Home Bank honored for local longevity

Martinsville-based Home Bank was recognized in January at both the Indiana House of Representatives and Indiana Senate at the Statehouse in downtown Indianapolis in the passing of a resolution acknowledging its 125 years of providing banking services. The resolution was passed after positive commentary from Reps. John Price, Woody Burton and Peggy Mayfield. The resolution was then presented to the Indiana Senate. Home Bank has a branch at 1472 S. State Road 135 in Greenwood.

IMCU bowling event raises $9,000

Indiana Members Credit Union hosted its eighth annual Bowl-A-Thon employee fundraising event at Expo Bowl in Indianapolis on Jan. 17. A total of 400 bowlers raised more than $9,000, which will support the mission of Indiana Members Foundation.

Breakfast benefits Reach for Youth

Reach for Youth will conduct its first Johnson County Rise and Shine breakfast on June 22 at the Franklin Masonic Home Conference Center. Clients will discuss how the organization has helped change their lives for the better. Info: www.reachforyouth.org

Franklin Chamber of Commerce welcomes 13 new members

The Franklin Chamber of Commerce board of directors and staff welcomed 13 new businesses to its membership during its February

2016 meeting. They are: • Arbonne, Franklin, IN 46131 • City View Farm Apartments, 1043 W. Jefferson St., Franklin, IN 46131 • Commuter Connect/CIRTA, 320 N. Meridian St., Suite 406, Indianapolis, IN 46204 • Court Street Café, 39 E. Court St., Franklin, IN 46131 • Graham Street Services Company LLC, 1150 Graham St., Franklin, IN 46131 • Indiana Gymnastics Center, 1130 Eastview Drive , Franklin, IN 46131 • Hopewell Staffing LLC, 77 E. Jefferson St., Franklin, IN 46131 • The Legendary Kitchen LLC, 2775 Hurricane Road, Franklin, IN 46131 • The Pavillion, 176 W. Jefferson St., Franklin, IN 46131 • RE/MAX Results, 48 N. Emerson Ave., Suite 300, Greenwood, IN 46143 • Simplify, 44 N. Jackson St., Franklin, IN 46131 • Triple Impact, LLC, Franklin, IN 46131 • The Sycamore at Mallow Run, 7070 W. Whiteland Road, Bargersville, IN 46106

New cell site added

AT&T has added a new cell tower to its 4G LTE network in Franklin to give customers faster, more reliable wireless service. The new cell site is on the north side of the city near U.S. 31. With 4G LTE service, customers should see better service when they’re watching videos, posting to social media or texting. AT&T has invested nearly $2 billion in its wireless and wired networks in Indiana between 2012 through 2014, driving a wide range of upgrades to reliability, coverage, speed and performance. B

advice

Business Management Daily

Find ‘buddies’ for your newest hires

Horizon Bank recently gave a grant of $5,000 to Habitat for Humanity of Johnson County on Jan. 12 at its Franklin branch. From left: David Bedwell, VP regional retail manager; Lee Ann Wilbur, Habitat for Humanity of Johnson County executive director; Market President Steve Bechman. Funds will be used in part for the first-ever home renovation by Habitat for Humanity of Johnson County, which will take place in Edinburgh.

egardless of how you orient new employees, you should pair those workers with “buddies” on your team who can help new people find their feet. How do you know who to pair up with whom? Some tips: ● Look on either side of the workflow. It may be better to hook up new employees, not with people doing the same job, but with staffers who handle the step before or the step after. For example, partner a customer-service rep with a sales rep, or match purchasing with accounting. These are, after all, the people who you want to make sure can work together, and starting them off as partners will help build bonds.

● Look at buddies’ career goals. Certainly, if any of your people have any desire to move up into management, mentoring a new employee is good practice for skills they’ll need in the future. Likewise your best “buddies” may want to pursue opportunities as in-house-trainers or human resources specialists. Or they may themselves want to learn from new team members with different skills, experiences or backgrounds. Let people know the ways in which mentoring new people can be a part of career development. B

Business Management Daily has been providing sound business news, insight and advice since 1937. march 2016 I southside business exchange

southside snapshot business indicators for johnson county what did they say? Nov 2015 77,666 74,706 2,960 3.8

Dec 2015 77,580 74,702 2,878 3.7

Percent Change Dec 15/ Dec 14 2.52 3.78 -22.09 -1.2

Labor Force Employed Unemployed Unemployment Rate (pct) Note: All figures not seasonally adjusted SOURCE: Ball State Center for Economic and Business Research

by the numbers Largest regional employers The largest employers in the nine-county Indianapolis Regional. The region includes Boone, Hamilton, Hancock, Hendricks, Johnson, Madison, Marion, Morgan and Shelby counties. Regional Company Employees County Industry St. Vincent Health 17,398 Regional Hospitals and health care IU Health 11,810 Regional Hospitals and health care Eli Lilly and Company 10,565 Marion Pharmaceutical development and manufacturing Community Health 10,402 Regional Hospitals and health care Wal-Mart 8,830 Regional Retail department stores Marsh Supermarkets 8,000 Regional Retail grocers IUPUI 7,365 Marion Colleges and universities City of Indianapolis/Marion County 7,058 Marion City/County government Kroger 6,700 Regional Retail grocers FedEx Express 6,600 Marion Package and freight shipping Roche Diagnostics 4,600 Marion/ Surgical and medical diagnostic Hamilton instrument development, manufacturing and distribution Rolls-Royce 4,300 Marion Aircraft engine research and manufacturing Anthem 4,200 Marion Health benefits and insurance Franciscan St. Francis Health 4,100 Regional Hospitals and health care AT&T 4,000 Marion Telecommunications Defense Finance & Accounting Service 3,865 Marion US Department of Defense payment services Eskenazi Health 3,688 Marion Hospitals and health care Archdiocese of Indianapolis 3,650 Regional Catholic organizations Meijer 3,365 Regional Retail department stores United Parcel Service 3,194 Regional Package and freight shipping Amazon 3,000+ Boone Order fulfillment Marion Hendricks Goodwill Industries of Central Indiana 2,933 Regional Education, training and commercial services PNC Financial Services 2,566 Regional Banking and financial services Allison Transmission 2,500 Marion Commercial-duty transmission manufacturing Chase 2,396 Regional Banking and financial services Sources: Indianapolis Business Journal, Reference USA, Indy Chamber, Indy Partnership, 2014-2015

“I realize that many of these improvements year to year, such as stormwater and wastewater, are not so exciting and do not generate that much conversation, but they are very critical for our future.” Franklin Mayor Joe McGuinness at his state of the city address

“It’s in a great spot; it’s in a neighborhood; a lot of people can walk there.” Kim Brosnan, who along with her husband, Leo, has purchased the former New Whiteland police station, 300 Tracy Road, and plans to transform the space into Scoops & Treasures, an upscale thrift shop that also will sell ice cream.

“I promised myself that if they had one more year, I would do anything I could to win it. And it paid off.” Franklin College graduate Travis Braun on winning the $1 million grand prize and the champion title in the Doritos Crash the Super Bowl contest.

“They have to find tenants before they can put together a plan for the whole area and design it. This was never going to be an overnight process. Nothing will be filed until they find tenants. I assume we’ll hear something soon, though.” Greenwood Mayor Mark Myers on Gershman Properties’ proposal to build a 700,000-square-foot shopping center in Greenwood. As of early February, the company had not filed any plans with the city.

“It’s very rewarding to not only have the project done, but to see the response of people when they come in.” Fred Paris, former Franklin mayor and owner of the Pavilion building, which is the home of two separate businesses, Triple Play BBQ and Shale Creek Brewing Co. The building is on Jefferson Street in downtown Franklin.

“We just thought we’d see how it’d go. There was no grand plan or business strategy, just a whim.” Diane Obergfell Gindling, co-owner of Small Town Salvage with her husband, Jeff Gindling. The business has been in operation since 2013.

“Jason and I talked and we both said, ‘Man, I wish I had this when I was in high school.’ We’ve been to different gyms, but we never had just learning how to move, learning how to jump and having that competitive pace, a situation where we could learn this sort of stuff.” Pat Kuntz, a former Roncalli High School athlete who co-owns BEAST Performance Indy, a business that opened five years ago for the purpose of helping young athletes reach their potential in their chosen sport.

Did you know that you can read past issues of Southside Business Exchange online? Go to dailyjournal.net, click on ETC. tab, then Special Publications

march 2016 I southside business exchange

PAVILION AT FRANKLIN OFFERS FOOD, DRINKS, MUSIC By Ryan Trares Daily Journal

eer, barbecue, bourbon and bands come together under one roof in downtown Franklin’s newest attraction. Or, if the weather is nice, under no roof at all. Inside the Pavilion at Franklin, local residents can enjoy fresh-brewed ales at the city’s first craft brewery. Slow-smoked barbecue, steaks and At a glance The Pavilion at Franklin other carnivorous staWhat: A complex housing two new ples will be featured at downtown businesses, Triple Play BBQ and Shale Creek Brewing. The space also an adjoining eatery. will include a wine-and-dessert bar, and People can eat and an open-air courtyard with a retractable roof. drink in a greenhouseTriple Play BBQ like outdoor courtAddress: 186 W. Jefferson St., Franklin yard, which on nice Menu: Featuring slow-smoked barbecue, steaks, sandwiches and other casual days features a retractfare. able roof that can Hours: 11 a.m. to 11 p.m. daily Information: facebook.com/ open to let in the suntripleplaybbq light. Concerts, family nights and viewing Shale Creek Brewing Co Address: 178 W. Jefferson St., Franklin parties for big sportFeatures: Five original brews made ing events are all on-site by owner Mike Baker, as well as up to nine guest taps from craft brewers planned inside the in Indiana and around the Midwest. The entertainment combrewery also offers a full bar with plex. emphasis on bourbon. Hours: 4 to 10 p.m. Monday and A vacant strip of Tuesday, 11 a.m. to 10 p.m. Wednesday businesses on and Thursday, 11 a.m. to midnight Friday and Saturday, 11 a.m. to 8 p.m. Sunday Jefferson Street has Information: facebook.com/ been transformed into shalecreekbrewing what owners envision as a hub of food, drink and entertainment. The complex is the home of two separate businesses, Triple Play BBQ and Shale Creek Brewing Co., providing

UNDER

ONE ROOF

CLOCKWISE FROM TOP: Server Ashley Lukins serves Jennifer Vandivier at Triple Play BBQ in Franklin. This patio

area with retractable roof is shared by Triple Play BBQ and Shale Creek Brewing. Shale Creek Brewery owner Mike Baker pours a beer. Photos by Scott Roberson/Daily Journal

another anchor to draw people to the city’s rapidly developing downtown. “It’s very rewarding to not only have the project done, but to see the response of people when they come in,” said Fred Paris, former mayor and owner of the Pavilion building. The complex is situated in a historic building northwest of the courthouse square that formerly housed businesses such as Sparkel Cleaners, the Juke Box and Hydro. The project is the vision of Paris and Roger Curry, partners in opening the Pavilion. Their

goal was to open a location with a restaurant and a brewery inside, using locations such as Greenwood’s Oaken Barrel Brewing Co. as an inspiration. Paris already had refurbished a building on the same block, and when the Franklin Development Corp. put out a call for projects, he decided to move to the ones next door. He worked with city officials on the design of the new complex. Primary in his vision was an open-air space for people to eat and drink. pavilion, page 25 march 2016 I southside business exchange

By Liz Reyer

Leaders who can’t talk tough must be taught

Q A

I know that to be an effective leader I need to be able to criticize people’s performance and help them improve. The problem is, I am really uncomfortable with that. How can I get a little tougher? Start by reframing the situation. Criticizing sounds harsh; how does it feel if you think about it as identifying opportunities for improvement and mentoring them as a route to improvement? Take a step even further back to define your vision of a great leader. List the behaviors and characteristics that go with leadership, perhaps drawing on examples (positive and negative) from your past. Thinking about leadership examples from unrelated fields, even movies and books, can help you develop your exemplar. And then think about the reasons these characteristics are appealing to you. Spend some time reflecting on yourself,

your core nature and your greatest strengths. Know how you will inspire! Know the ways you’ll enable excellence. And, as part of this, know how you can provide support to help your team members improve. Also consider what holds you back. If it’s hard to give “negative” feedback, what are you afraid of? One of my favorite books when training to be a coach was “Executive Coaching with Backbone and Heart: A Systems Approach to Engaging Leaders With Their Challenges” by Mary Beth O’Neill. I mention this because I was all heart and little backbone; if that’s your situation, I know from experience that you really do need to acquire the strength to challenge the people around you. Think of it this way. If you don’t give people the feedback they need to address possible blind spots, you’re holding them back. You’re also insulting them by treating them as too weak to hear your input.

You would not want to be treated that way and have probably benefited from honest feedback in your past. So, on to ways to change your behavior. It may be as simple as using a scripted framework. “I” messages are extremely helpful. For example, “I have noticed that you’re abrupt when talking to your co-workers. This has caused others to be stressed and unhappy at work. I am asking you to be more patient when interacting with the team.” Notice this has three elements: personal observation of a problem behavior, the effect of that behavior and your expectation. Then ask for their thoughts and encourage dialogue about solutions. There also needs to be known consequences. If team members are not doing quality work, define a road map for improvement with milestones that need to be met, and that not reaching these milestones could lead to job change, demotion

your office coach

or termination if the issues are severe. Remember that being a leader is not just about critiques. Balance being both exacting and nurturing because if your team doesn’t think you care, the drive to excellent tactical performance will fall flat. Also keep in mind that a change in leadership style can be confusing, so be transparent with your team, perhaps even mentioning that you’re trying to grow and improve as a leader, so they may see some changes. Your demonstration of trust will help them be open to growth, too. B Liz Reyer is a credentialed coach with more than 20 years of business experience. Her company, Reyer Coaching & Consulting, offers services for organizations of all sizes. Submit questions or comments about this column at www.deliverchange.com/coachscorner or email her at liz@deliverchange.com.

By Marie G. McIntyre

Employee’s minor infraction doesn’t need to lead to fight

According to a trusted colleague, one of my employees recently called in sick when he was actually taking a trip to the beach. Although “Greg” is a bright guy with lots of potential, I have previously had some concerns about his work ethic. However, this was just a general impression with no specific evidence. Even though I feel certain that Greg lied, I’m not sure how to handle it. If I make an

accusation without any proof, that may offend him and damage our relationship. On the other hand, Greg shouldn’t be allowed to get away with lying, and I don’t want to be a spineless manager. What should I do? Discussing performance problems can be awkward when the information is second-hand. Typically, employees will deny wrongdoing and

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demand to know who made the allegations. From there, the discussion can easily deteriorate into a pointless argument about infractions which cannot be conclusively proven. To avoid wandering into this pit of conversational quicksand, try using the “if-then” approach. Instead of directly accusing Greg of misconduct, describe what you have been told, then explain the likely consequence if such a transgression were to occur. This

method is especially useful with a relatively minor first offense. For example: “Greg, I’ve heard that when you called in sick last week, you were actually on your way to the beach. I don’t know if that’s true, and I’m not trying to find out. However, I want to emphasize that lying is a serious breach of trust which would warrant a disciplinary warning. We don’t need to disfight, page 26

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19, 2012

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109 acres of forest near Trafa

to grow, Marion County continue “As the counties around at risk for development. our natural areas are more while we can.” We want to protect them

BY BAILEY LOOSEMORE

DAILY JOURNAL STAFF WRITER bloosemore@dailyjournal.net

Bacher, executive director

of Central Indiana Land

Trust

Heather 109 acres will be able as a nature preserve of Walkers and joggers On the planned development for birds in to use paths and watch Trafalgar a redwood forest near local organizations from $500,000 in from multiple Bacher said. that is being preserved The nonprofit raised a to buy the land, a 4,000-acre to buy the land from development. The land is part of Land Trust, donations wants the land to be The Central Indiana that the land trust environ- family who directer block of forest cerexecutive an Indianapolis-based to preserve to protect has preserved, wants group, nonprofThe mental nonprofit Bacher said. such as the Eastern forest off of Heather grant tain species, warbler bought 109 acres of the received a $180,000 of box turtle, worm-eating plans to open it also and Road Department Indiana Hougham hooded warbler, conservation the public from the and donations and it as a nature preserve Natural Resources can visit. near Trafalgar

conservation make their land a said. director Cliff Chapman identified easement. is protect“It’s part of one of our In both cases, the land It repre, core conservation areas. central ed forever from development of sents the best slice Chapman said. has said. Indiana,” Chapman Land that the nonprofit Indiana “Some people think Johnson County, includresourc- bought in doesn’t have great natural beaches ing the 109 acres near Trafalgar have Grove don’t Center we the in es because 77 acres we’re rich in and as state or big mountains. But has been dedicated the that we have, area, forest meaning hardwood the People nature preserves, the and it’s really beautiful. before land will be protected under it Act, can enjoy and appreciate state’s Nature Preserve it’s all gone.” is to Chapman said. The land trust’s mission by buying it (SEE TRACT PAGE A2) conserve land either landowners to or by working with

School fix-ups moving forward

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“I had my own ideas about what I wanted it to be. Originally, I wanted to do rooftop dining because I wanted people to be able to see the courthouse,” Paris said. “That wouldn’t be structurally possible, so I thought that a patio could be cool.” The most unique aspect of the complex is the retractable roof and courtyard linking the restaurant and the brewery. The structure has a gambrel, or barn-like roof and the glass panels can be opened and closed depending on the weather. “I envision people coming in for lunches, sitting reading a book, maybe having a glass of wine or a beer, in the open air, protected from the rest of the world,” said Ron Dwenger, co-owner of Triple Play BBQ. Purchasing and remodeling the buildings cost about $590,000, aided by a $245,000 grant from the Franklin Development Corp. Paris had been working on the project since 2013. Part of the delay stemmed from a holdup from the Indiana Department of Environmental Management. The east unit in the building had formerly housed Sparkel Cleaners, but after the 2008 flood, damage rendered it unusable. An environmental assessment was required by the state before Paris could buy the building and begin work. That came in early 2015. “Four years have gone by between the idea and the end of construction, so it’s a love-hate kind of relationship. I love that it’s come together, but I hate still working on it,” Paris said. The project has come together in stages, and designers have tried to pay homage to the building’s past history. Girders taken from the ceiling in the courtyard were implemented behind the bar at Triple Play. Bricks from knockeddown walls were worked into the bar

continued from page 23

inside Shale Creek Brewing. Glass from the front windows of the building were used as decorative pieces inside Shale Creek. “We wanted to honor the building, and focus on the original use of the building,” Dwenger said. “That’s what the whole effort in downtown Franklin is about. It’s not about modernizing buildings or forgetting the great history, it’s about bring them into the present.” Triple Play BBQ was the first business to open in the pavilion in early January. The menu is a carnivores dream. Items such as the pork prime rib and ribeye are its specialty items, as are the eatery’s collection of smoked pork, brisket, turkey and chicken. Everything outside of the steaks is smoked in the restaurant’s brand new industrial smoker. “(Kitchen manager Jimmy Tindell) likes smoke, so it gets a single piece of wood, and it burns hard. He uses a light wood so you get that hint of smoky flavor,” Dwenger said. The plan is to take advantage of the unique complex to feature events in the massive indoor-outdoor courtyard. Every Tuesday is Kids Day, with a bounce house set up in the corner and a different family-friendly movie shown on a 16-foot big screen. Bands are scheduled to perform every weekend, and special activities for big football games and other events are being planned to take advantage of the large gathering space. “We’re starting with local acts now, and hope to be able to mix in bigger bands in the future. We’ll find our balance as we go,” Dwenger said. Shale Creek Brewing opened on Super Bowl Sunday. The brewery has been an idea of Baker’s for the past 17 years, all stemming from a busted foot. Baker suffered a broken bone when he stepped in a hole, and as he was laid up at home following surgery, he was looking for a new hobby. B

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Coming renovation will add alternative academy to district BY TOM LANGE

DAILY JOURNAL STAFF WRITER tlange@dailyjournal.net

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INNOVATION EDUCATION

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DEATHS

technology, real-world skills Students’ projects meld new

Franklin

Frances A. Reynolds, 81

BY TOM LANGE

Greenwood

Ailene Gumm, 72 Helen G. Smith, 102 New Whiteland

EZ PAY RATES: 6-DAY PRINT + DIGITAL

Clayton Lee Nichalson,

DAILY JOURNAL STAFF WRITER tlange@dailyjournal.net

Community new class at Franklin for ways to High School is looking costs with cut schools’ energy special education solar power and help they’re taught students master what through tablet devices. each The course’s 22 students projects innovation individual selected they work on their for the class. And as also helping a assignments, they’re company Seattle-based technology market a new product. by The new class was created

Indianapolis

Mary Rosalie Boese, 81 Donald R. Garo, 68 Whiteland

Stephen F. Sichting, 57

INDEX

A6 Accent................................. ..B6-B8 Classifieds ................... B5 Comics................................ A4 Editorials .............................

Franklin Community High

Broadcast teacher Don Wettrick

Community On the goal of Franklin class High School’s innovations Wettrick, who broadcast teacher Don improved stuwanted a course that ion and dents’ research, communicatshowed but also collaboration skills skills outside of them how to use those school. students for the hand-picked Wettrick

School senior Brandon

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“It’s getting them out of the school. It does not get more real-world than this.

Dale, 17, researches in

wouldn’t class, knowing the format select their work for everyone. Students based on the projects and are graded set, whether those projects’ goals they academic goals cover Indiana’s they’re standards and how hard goals. To get a working to attain the need to be able to good grade, students and prove they’ve work independently to meet their done everything possible deadlines. is to start The goal of the class kinds of jobs they showing students the to think and work able can get if they’re said. creatively, Wettrick

Don Wettrick’s innovations

(SEE INNOVATION PAGE A2)

class Thursday at the school.

sleyA renovated Nineveh-Hen will that Jackson schools building academy and house an alternative center should an adult education year. be open by next school plans to The school district renovating spend about $300,000 a former the Ragsdale building, now used administration building Internet acfor storage, by adding classroom cess and creating space. curNineveh-Hensley-Jackson courses rently offers alternative struggled in who students four for through the traditional classes Center in Educational Resource ent Edinburgh. But Superintend an to create Matt Prusiecki wants that’s open to alternative program more students. Ragsdale By renovating the district could building, the school program to as offer the alternative Prusiecki many as 15 students, said. allow the The work also will an adult edschool district to open ucation center. open to curThe center would be School sturent Indian Creek High to take the dents who wanted the school courses offered. But provide to wants district also students, inclasses for former dropped out, cluding those who courses they who want to make up on a college missed or begin work The school degree, Prusiecki said. having converstarted has district Community sations with Ivy Tech options. College about course some high “The focus will be we’re looking school courses, but education,” definitely at adult Prusiecki said. who could Specific details about academy enroll in the alternative are still or adult education center The renovated being worked out. have room building would likely

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trends fight

By Steve Brown The Dallas Morning News

Cater to boomers or millennials? Homebuilders caught in between

he U.S. housing industry is being pulled in two directions. Baby boomers with big housing bucks to spend still rank at the top of many builders’ customer lists. But rising sales to millions of millennials have sent builders scrambling to tailor houses for the next generation of buyers. “Millennials are really coming into the market in significant numbers,” Dan DiClerico of Consumer Reports told homebuilders from around the nation meeting last month in Las Vegas. “Millennials have become the top homebuying demographic in the country. “That’s despite the fact many of them are saddled with enormous student debt and soaring apartment rents.” DiClerico told builders at the National Association of Home Builders’ annual conference that millennial buyers now account for 36 percent of U.S. home purchases, compared with 34 percent of homes going to baby boomers. While younger Americans say they have a preference for urban neighborhoods, 44 percent of them are buying in the ’burbs, according to new surveys. “It was a landslide in favor of the suburbs,” DiClerico said. “I was a little surprised by this.” The latest buyer surveys show that millennials desire bigger houses with more bedrooms than expected by previous first-time buyers. “We thought they would come into the market and demand smaller homes — they did not,” said Rose Quint, a researcher with the National Association of Home Builders. Mitch Levinson, with Atlanta-based housing consultant mRelevance, said millennials are starting to drive the U.S. housing market in many ways. “The stereotypes you have about millennials are actually not true,” Levinson said. “Now they have jobs — they have good jobs and

continued from page 24

cuss it further, but I do want to be clear about the consequences if this were to happen in the future.” If Greg proclaims his innocence, say there’s no need to debate the issue. If he asks who provided the information, tell him that’s confidential. Your goal is to simply deliver the message, be sure Greg understands, then end the meeting. Hopefully, this bright young man will take your warning seriously, but for now, his absences should be closely scrutinized. A pregnant employee keeps complaining about our maternity leave and insurance benefits. As the human resources manager, how should I respond to her ongoing criticism of our policies? Is it our fault she didn’t research this before getting pregnant? Are we responsible for fixing her financial problems? I’m sick and tired of her constant whining, so how can I stop it? If you have adequately explained the benefits, then you have no further obligation to tolerate endless complaints. However, you really must calm down, because right now you sound like an exasperated, ranting co-worker instead of a human resources professional. In that frame of mind, you represent a legal time bomb. Being in HR, you are undoubtedly aware of the Pregnancy Discrimination Act, which covers employers with fifteen or more employees. Assuming your business qualifies, the provisions of this act must guide all interactions with your disgruntled employee. Therefore, you should immediately seek guidance from the attorney who advises your company on labor matters, no pun intended. B

high-paying jobs. “They have a larger nest egg than most of the other generations had at their age,” he said. “They want to live in the city, but many of them can’t so they live in the suburbs.” He said they are more demanding than previous homebuying generations. “They are just waiting a little longer to get the American dream because they are not willing to settle for what their parents settled for in a first house,” Levinson said. But don’t count those boomer buyers out of the housing market just yet. There are 76 million baby boomers in the U.S., and in the next 15 years there will be twice as many Americans over 65. “Every day over 10,000 boomers turn 65,” said AARP’s Aldea Douglas, adding that boomers are responsible for at least $7.1 trillion in economic activity. “Boomers, I’m here to tell you, are the ones you need to build your homes around.” Getting those boomers to spend bucks for new houses isn’t always easy. “Seventy-eight percent of 45-plus people say they want to stay in their current residences,” Douglas said. “Eighty percent say they want to

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stay in the same community.” The homebuilders association tracks age 55-plus buyers to anticipate their needs as they approach and enter retirement. “In every state, at least one-third of the households are 55 or older,” said Paul Emrath of the builders association. “This market is growing not just in terms of numbers, but as a share of the U.S. population.” Emrath said 70 percent of boomers want to live in suburban neighborhoods. They want neighborhoods with parks, walking trails and proximity to retail. “They are not really looking for golf courses or mixed use — other than retail,” he said. Pennsylvania builder Tim McCarthy said boomers have more financial resources than their younger counterparts. They also have definite ideas about what kind of houses they want. “They are putting more money into their homes and building fairly substantial houses,” McCarthy said. “They are substantially better off financially than the rest of America,” he added. “They are going to dominate the housing market.” B

Marie G. McIntyre is a workplace coach and the author of “Secrets to Winning at Office Politics.” Send in questions and get free coaching tips at www.yourofficecoach.com, or follow her on Twitter @officecoach.

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