Southwest Car Wash Association - ADVANTAGE by Southwest Car Wash Association ADVANTAGE

MONITORING SYSTEMS

FROM THE SCWA BOARD OF DIRECTORS

SCWA just concluded the SCWA Charlotte Car Wash Tour. It was a great time visiting outstanding and very successful car wash locations in Charlotte! SCWA is very thankful to Steve Anderson; Bryan Watts and Carl Howard who invited us to visit their locations and also to all the great companies who sponsored the event and are acknowledged on another page in this issue of ADVANTAGE. The SCWA Tour certainly brought out the best in the car wash industry in many ways. Don’t miss all the great pictures of the tour in this edition of the ADVANTAGE.

Watching all the great operators and vendors networking together during the Tour is a demonstration of what makes our industry unique and truly wonderful.

Connected cameras track a vehicle from the pay station to the tunnel, ensuring that the equipment will provide the purchased services to the correct vehicle, Davy explains. Controllers also provide safety for the consumer by controlling the conveyor and other equipment, automatically pausing the tunnel when there is a problem. This tight control can allow for customers to receive a custom “light show” in the tunnel as well, Davy states. This feature can create a unique experience for each customer based on what was selected and purchased. Modern controllers can even activate unique signage or special lighting for any visiting unlimited wash club members.

EFFICIENT PROFITABILITY

The SCWA Tour saw many people enjoying being together; smiling; sharing; excited about being a part of the great car wash industry and ready to take back good ideas to their operations; bottom line they were all happy about the experience of being and learning together.

Many people confuse success with wealth or power - they assume that a person’s true worth can be determined by the cost of a watch, a car, a house, or money. But what was on display in Charlotte and remembering many other SCWA events – we see true success is much more and maybe is not defined in just one way. Success has many faces.

Another advantage controllers enable is to-the-inch application of chemicals. This precise application means operators can effectively control their washes’ chemical costs. When set up correctly, equipment only sprays the vehicle, not the gap between vehicles, Davy notes. This to-the-inch application continues through the entire tunnel and applies to such services as ceramic coatings, wax applications and other necessary chemistry. This universal control not only saves on chemistry costs, but it also provides customers a better wash experience.

We see success is synonymous with a person’s character rather than affluence. It’s when you find satisfaction and are excited with what you’re doing; when you don’t dread facing each new day that you are truly successful. When you see that you make a difference in other people’s life or a business; when you feel true gratitude, not only from others, but from your inner-self; when you walk with the selfassured attitude, that’s when you are a real winner.

Energy efficiency can be another advantage. “Your tunnel controller also helps you save electricity by driving each piece of machinery in the tunnel, activating your vehicle frequency-driven devices and controlling signage and lighting around your facility,” Davy continues. “Additionally, your tunnel controller can help conserve energy by leaving your dryers on when multiple cars are in the tunnel, avoiding costly start-ups of the dryer system. Without wasting chemical or electricity, you are better able to control your per-car costs and make each service more profitable.”

Bath points to efficient look-ahead features in a carwash tunnel that can include the controller keeping the blowers running for the following vehicle. Again, this step saves energy and creates cost savings. “There are many features that can help operators save power, water, etc. When you understand all these modern-day features, your process will benefit as well as your cost savings,” Bath says.

This is very true in organizations also. High performance associations are not defined just by the number of members or the amount of dollars in the bank. While this is important, I think truly successful organizations and associations are defined by the relevance of the programs; the excitement of the events; the happiness everyone shares in being together; the relationships and life-long relationships built. This is when you know “that association has exceeded its mission and purpose”. This is the goal of each SCWA event.

If you are a member of SCWA – thank you! If not we encourage you to become a part of the SCWA family and enjoy the great network and friends and sharing you will find here.

With the ramped-up speeds and maximum loading efficiency needed, it is easy to see the importance of proper control in the world of express tunnel washing. Integrated and cooperative monitoring systems have proven to be a profit protector for many bustling car care operations. How do modern controllers enable these monitoring systems to prevent both loading issues and damage complaints in carwash tunnels?

BOARD OF DIRECTORS

Speaking about SCWA events – the SCWA Wade Welch Memorial Golf Classic is right around the corner, October 15. Be sure to register and join us in San Antonio at the very popular J.W. Marriott. It will be a great time to be with friends and enjoy the great TPC professional golf course.

Here, camera systems can provide on-site tracking and help avoid delays caused by a loader, which prevents slowed productivity and missed rollers. Inside the tunnel, cameras can even stop the conveyor when the vehicle is not where it is supposed to be, Davy states. Stopping the tunnel can prevent costly accidents and the downtime they create. These anti-collision systems allow a carwash to run vehicles closer together, further increasing valuable throughput and revenue on busy days.

Of course the FIRST BIG Car Wash EXPO in 2025 is hosted by SCWA, February 26-28, 2025 at the Fort Worth Convention Center. The EXPO floor will be the largest ever for SCWA and include all the top car wash, lube and detail companies. Attendee Registration will open soon – so mark your calendars and join us. The room blocks for the SCWA Convention hotels are open on our website – www. swcarwash.org. Be sure to reserve the rooms of your choice today before all the rooms are gone.

Speaking of success - The theme of the 2025 SCWA Convention & EXPO is very appropriate - Great Car Washes Don’t Just Happen!

Vehicle proximity devices, such as sonar, help identify features on vehicles so a wash can provide a better clean, Davy notes. For example, these devices can detect the windshield location, allowing for special windshield wash services or side mirror rinses. It is also possible to identify truck beds, allowing a wash to automatically turn off devices. This can prevent too much soap from being dumped into the truck bed or turn off blowers so they will not blow debris out of the bed onto other vehicles.

T NEW CHANGES TO OVERTIME EXEMPTION STATUS

he Department of Labor has increased the salary threshold required for an employee to meet an exemption status. This change could mean that your employee is now or will soon be entitled to overtime.

Changes to Exemption Status.

If an employee is classified as “exempt” under the Fair Labor Standards Act (“FLSA”), it is likely that the employee is not entitled to overtime pay. For the most part, an employee’s classification as “exempt” or “non-exempt” depends on three factors:

1. Whether the employee is paid a salary;

2. Whether the salary is not less than a minimum salary threshold amount; and

3. Whether the employee’s job duties meet the requirements for one the exemption categories.

Earlier this year, the Department of Labor (“DOL”) increased the minimum salary threshold for exempt employees. The

rule is taking effect in two phases, with the first increase going into effect as of July 1, 2024 and the second increase on January 1, 2025.

Beginning July 1, 2024, the minimum salary threshold for exempt employees increased from $684 per week ($35,568 per year) to $844 per week ($43,888 per year). This threshold increase means that as of July 1 of this year, most salaried workers who earn less than $43,888 per year are eligible for overtime pay. The threshold for employees classified as “highly compensated” increased from $107,432 per year to $132,964 per year.

The second increase, taking effect on January 1, 2025, raises

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the minimum salary threshold to $1,128 per week ($58,656 per year). The second phase of the rule also raises the salary threshold for “highly compensated” exempt employees to $151,164 per year.

Is Your Employee Still Exempt?

Employers should not rely on an employee’s job title as job titles do not determine exempt status. Rather, employers should carefully analyze whether an employee meets an exemption before they categorize an employee as exempt under the FLSA. For an FLSA exemption to apply, an employee’s specific job duties and salary must meet all the requirements of the DOL’s regulations.

The most common exemption categories under the FLSA are Executive, Administrative, and Professional. To be eligible for exempt status under any of these categories, an employee must be earning a salary of at least $844 per week. In addition, the employee must meet specific job duties with respect to the applicable exempt category. These job duties vary depending on the type of exemption.

For example, to meet the Executive exemption under the FLSA, an employee must meet the $844 salary threshold in addition to the following job requirements:

• The employee’s primary duty must be managing the enterprise, or managing a customarily recognized department or subdivision of the enterprise;

• The employee must customarily and regularly direct the work of at least two or more other full-time employees or their equivalent; and

• The employee must have the authority to hire or fire other employees, or the employee’s suggestions and recommendations as to the hiring, firing, advancement, promotion or any other change of status of other employees must be given particular weight.

Impact of Salary Threshold Increase

Before 1975, the threshold was updated every 5 to 9 years, however over the years these gaps got larger and longer. The last salary threshold increase was determined in 2019 to a threshold set in 2004. Starting July 1, 2027, these earnings thresholds will now be updated every three years so that they better reflect the changes in worker salaries. This frequency will help employers to adapt more easily to threshold increases because employers will know when to expect salary updates and how they will be calculated.

The DOL estimates that the rule will affect four million workers by 2025. Multiple lawsuits have been filed to stop the changes from going into effect, including one from the state of Texas. On June 28, 2024, a federal court in Texas blocked the DOL from enforcing the rule against the state of Texas as an employer, but the rule continues to be in effect for private and other U.S. government employers.

- Jacob M. Monty, Nallely I. Rodrguez, Monty & Ramirez LLP

CryptoTap Plus is the next evolution of car wash cashless payment acceptance from CryptoPay. CryptoTap Plus readers are standalone units that accept various tap to pay methods like credit cards, debits cards, and mobile payment.

• Small Footprint

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UNDERSTANDING GARAGEKEEPERS COVERAGE

ne of the most prevalent claims – both in the car wash space and overall auto service industry – are losses under “Garagekeepers Liability” – commonly referred to as “GKLL.” By definition: Garagekeepers Liability covers for damage to a customer vehicle while in the care, custody, and control of your business.

The are two types of Garagekeepers coverage – Legal Liability and Direct Primary. Legal Liability, while typically less expensive, only covers for damage to a customer’s vehicle that you are legally obligated to repair due to negligence – such as an employee damaging a vehicle while detailing or servicing it. For automatic and express car washes this could pertain to a piece of car wash equipment falling and damaging a customer vehicle in the tunnel.

Direct Primary, on the other hand, covers a customer’s vehicle regardless of who is at fault. A customer could be negligent and unfold their side view mirrors in the car wash or inadvertently take their car out of neutral while on the track. Both examples could cause damage to the customer vehicle, and not necessarily due to any carelessness of the business. Direct Primary, while it costs more than Legal Liability, can help ensure a better customer experience. The customer won’t need to file damages on their own personal auto insurance, and less likely to leave negative reviews and/or cancel their services.

Like most damage related claims, Garagekeepers does have a deductible. Depending on the specifics of your business (GKLL loss history, or a location susceptible to high wind/ hail exposures) there is a per customer vehicle and per event deductible (i.e. one customer’s vehicle is damaged vs. multiple cars damaged all at once). It’s important to review the deductibles and coverage limits as it relates to your business risk - such as number of vehicles serviced each day, average value of vehicles, etc. To effort limiting the number of GKLL claims an insured might elect for a high GKLL deductible and pay for the smaller events out-ofpocket. Please remember that insurance carriers consider both loss severity and loss frequency when reviewing / renewing accounts. A car wash that has a dozen small GKLL in a year vs. one larger event is going to be treated

differently by underwriting. What can I do to limit my Garagekeepers Exposure?

As most owner / operators probably already do - it’s imperative to take steps that limit your exposure for GKLL related claims. Have signage with clearly defined actions the customer needs to take (ex: put car in neutral, hands of wheel, fold in mirrors) and attendants to verify these are complied with before entering the tunnel. Attendants should also note preexisting damage of a vehicle. A big one lately is to have the attendants ensure any items are removed from a truck bed before entering a tunnel. These miscellaneous items can get caught in the car wash equipment and cause serious damage. Also, security cameras, both inside and outside the tunnel, help corroborate against alleged events from a customer.

For services where an employee may physically move a customer vehicle – validate employee Motor Vehicle Records and ensure a property safety / training program in place.

Note: with the continued hardening of the insurance market, many car wash carriers are requiring these parameters be in place to offer GKLL coverage.

Closing Thoughts:

In addition to carriers pushing higher deductibles on GKLL, we’re also seeing more limitations. Depending on the carrier, if multiple operations are onsite (ex: quick lube and car wash) they might classify GKLL losses only as they pertain to damage when an employee is driving the vehicle. There’s nothing worse than being advised on the backend the coverage you thought you had doesn’t apply to all situations.

As always – please frequently consult with your broker to ensure you have the right coverage.

- Michael McCann, Commercial Risk Advisor, AssuredPartners

CULTURE AND VALUES HELP DRIVE BUSINESS

ulture is the heartbeat of any organization – the invisible thread that ties everyone together, shaping not just what we do, but how we do it. And at the core of every vibrant culture lies a set of values that guides our actions, influences our decisions, and defines our identity both within the company and outside it.

Core values aren’t just words on a wall or in a handbook; they are the principles that guide an organization’s behaviors and decision-making processes. Values often shape the identity of an organization both internally in terms of culture, and externally by way of brand identity. A strong set of values that align with both strategy and individual employee values can bring coherence and unity to every level of the organization.

But what happens when those values are out of sync? When the values lived and breathed by the leadership don’t match the ethical compass of the workforce? Simply put, you get

PERSPECTIVE

disharmony, disengagement, and ultimately a toxic culture that drains creativity and stifles performance. High staff turnover, lack of innovation and a general sense of malaise can quickly set in. In such cases, it might be time to hit the reset button and redefine the core values to turn things around.

The current VUCA landscape (Volatile, Uncertain, Complex, Ambiguous) in which businesses must operate, means they must navigate rapid technological advances, shifting customer expectations, and a heightened emphasis on sustainability and inclusivity.

In such a fast-moving environment, a company’s organizational strategy is bound to evolve. And when that happens, the core values should evolve too. After all, an organization’s values need to be in sync with its strategy to keep the company moving forward in the right direction.

So, how best to create or redefine these organizational values? Begin with your strategy – what are you aiming to achieve? Then, think about the values and behaviors that will get you there. To help shape your thinking, you should engage with a wide selection of voices to gather information. Run workshops, surveys, and collaborative exercises with your team to discover the values that are important to them, and that they believe are important to your customers or service users. You should also talk to your customers and other external stakeholders. Find out exactly what they expect when they interact with your organization.

A strong set of values that align with both strategy and individual employee values can bring coherence and unity to every level of the organization.

Having considered all of this and created a set of values (remember KISS – Keep it Short and Simple), it will be important to retest them with your stakeholders to ensure they resonate, create alignment, buy-in and spark excitement.

At this point many organizations “declare victory”; the

values appear on a plaque above the door, and nothing really changes. But values only make a real impact when they’re woven into the DNA of the organization. This is where leadership comes in. Real change comes from the top.

Think about running “values workshops” led by the senior leadership team. In these sessions, groups of employees should tackle real business scenarios and be encouraged to come up with solutions guided by the new values.

It’s crucial that your leadership team sets the example, integrating these values into their day-to-day language and decision-making processes. Imagine the impact when leaders openly discuss how the values have influenced their decisions – this brings the values to life in a tangible way.

Finally, don’t forget to celebrate those who embody your values. Recognising and rewarding employees who live out your values in an employee recognition scheme can be a powerful way to reinforce their importance and keep them front and center.

The link between an organization’s culture and its core values cannot be understated.

- Neil Hughes, People and Change Consulting Director at Grant Thornton

CHARLOTTE CAR WASH TOUR

CAR WASH HIGHLIGHTS

SCWA ON THE ROAD

Thank you for joining us on the SCWA Charlotte Car Wash Tour. Our appreciation to the car wash hosts and the sponsors highlighted in this edition.

NASCAR Car Wash

Mooresville, NC

NASCAR Car Wash is developing a new chain of express car washes in the Greater Charlotte, NC area. With a focus on customer convenience, efficient wash processes, and varied unlimited wash club plans, our express tunnels allow customers to remain in their cars while experiencing a superior wash. Our state-of-the-art equipment includes a German-engineered dual belt conveyor system, Neoglide brushes, high-pressure washing and waxing, and low-decibel dryers. Additional features include complimentary vacuums, air guns, and mat cleaning equipment.

Key Features:

• Modern, attractive buildings with well-landscaped site.

• Prep area w/windshield washer fluid and air for tires.

• Dual belt conveyor system eliminates customer stress.

• Neoglide Fiber brushes and multiple high pressure arches.

• Tire Blasters and Lava Arch for spectacular cleaning results.

• Spot-free final rinse.

• A Dry-N-Shine finishing touch.

385 Morrison Plantation Parkway, Mooresville, NC 28117, with four more locations in the pipeline.

Autobell Car Wash

930 Charlottetowne Ave

Charlotte, NC 28204

• Year Site Was Converted: 1972

• Car Wash Platform: Flex Serve

• Primary Equipment Vendor Hanna AERODRY blower

In-house controller

• Secondary Equipment Vendor: NoPileups Fasterlines

• POS Vendor: DRB

• Chemical Vendor: Trans Chem

• Chemical Dispensing Method: Dosatron

Etatron electric metering pumps

• Water System Vendor: Full bio reclaim system

• Unique Store Features

Gas tanks removed and replaced with underground bio system. Spinning street sign.

Location of Charlie Howard

Learning Center, former home office and warehouse.

Location of Autobell Home Summer Games for 15 years.

YEARS WITH AUTOBELL

Rob Stuck District Manager

Chad Newton Store Manager

SolarShine Express Car Wash

Location #2

3007 Zeus Street

Charlotte, NC 28212

SolarShine is a family owned and operated express car wash business, established around the dinner table of Beverly “Bebe” Watts. Our partners include Beverly and Andy Watts, Ashley and Jason Bannister, and Elisabeth and Bryan Watts, along with a smattering of kids/grandkids who think they own the place.

We opened our 1st site in Monroe, NC in July of 2019, just before COVID changed the world, opened our 2nd site in Charlotte in February of 2022, and recently opened our 3rd site, a refurb of an existing wash, in Concord, NC on July 4th.

We strive to know our customers and offer first rate customer service that the larger chains are often unable to replicate. We leverage solar power (see our Solar Flower on site that opens and tracks the sun throughout the day) and reclaim to do what we can to make sure we leave the world a better place for our children and their children. We seek to partner with local schools and organizations to raise funds, and each of our partners has a cause dear to them that we look to support with our business.

We partnered with Carolina Pride/NCS to build our first two sites and have recently worked with Momentum Car Wash Specialists to refurbish the AVW tunnel in our newest site. We partner with DRB for our point-of-sale system and too many excellent vendors to list to keep our sites running and on point. We take pride in being a part of the car wash community, attending ICA events and learning from and sharing with other industry leaders on TalkCarWash.

Family owned, but with large aspirations, we’re currently seeking creating opportunities to take what we’ve built and develop something greater. We believe in what we’ve done and are excited about the potential this industry presents.

Autobell Car Wash

1651 Sardis Rd N

Charlotte, NC 28270

• Originally Opened: 1991 Relocated To Current Site: 2021

• Car Wash Platform: Flex Serve

• Primary Equipment Vendor PECO Gen 3 Controller AERODRY blower

• Secondary Equipment Vendor: NoPileups Fasterlines

• POS Vendor: DRB

• Chemical Vendor: Trans Chem

• Chemical Dispensing Method: Hydra Flex

• Water System Vendor: Full bio reclaim system

• Unique Store Features Autobell moved this store from its original location half a mile down the road.

Nate Parrell District Manager 26

YEARS WITH AUTOBELL

Carson Hutto Store Manager

SCWA - ON THE ROAD: CHARLOTTE, NORTH

CHARLOTTE CAR WASH TOUR

CAROLINA

AUGUST 1, 2024

2025

FEBRUARY 26 - 28, 2025

SCWA CORPORATE MEMBERS

Breeze Thru Carwash

Mammoth Holdings

Mister Car Wash

Sonny’s The CarWash Factory

The Wash Shop

WhiteWater Express Car Wash

PLATINUM OPERATOR MEMBERS

Benny’s Car Wash

Carisma Wash

CarWash808 Express

Hello Deluxe Car Wash

Living H2O

Metro Express Car Washes

Racer Classic Investments

Snap Clean Car Wash

Soft Suds

PLATINUM VENDOR MEMBERS

Brink Results

Coleman Hanna Carwash Systems

DRB

Erling Sales & Service

G&G Industrial Lighting

Innovative Control Systems

Micrologic Associates

Motor City Wash Works

National Carwash Solutions

Pro-Tech Service Company

Qual Chem

Quest Car Care Products

Rinsed - Carwash CRM

Sergeant Sudz

Simple Wash Solutions

Texas Wash Works

Tommy Car Wash Systems

Ver-Tech Labs

REVOLUTIONIZE YOUR OPERATION WITH AUTOMATION

Integrate your wash equipment with our top of the line, state of the art Motor Control Center hardware and programming, fully customized to meet your business needs.

REMOTE SYSTEM ACCESS

REMOTE

Plug-and-play your existing in-field equipment to the Remote IQ station before running a single line to your electrical room to reduce labor and material costs.

CONVENIENT & CONCISE

REMOTE ACCESS

ADAPTABLE INTEGRATION

REAL TIME EMAIL ALERTS

PREDICTIVE FAILURES

CUSTOMIZED INTERFACE

FLOW

Tap into your true chemical volume usage with Flow IQ. Flow meters and advanced technology bring real-time measurements of all liquids in your operation.

HIGH-LEVEL ACCURACY

CUSTOM INTERFACE

MODULAR ADD-ON

SCWA Wade Welch Memorial Golf Classic

JW MARRIOTT RESORT TPC GOLF CLUB SAN

• Enjoy a Day of Fun - FoodFellowship, Plus Golf

• Give Your Company Visibility - Great Sponsorships Still Available

• Putting Contest Prizes, Plus Multiple Dining Options and the Lantana Day Spa

October 15, 2024 FOR

• Experience the Popular TPC Canyon Course Where the Valero PGA Tournament is Held

CV-A

Features

■ Fragramatics 1600 hr Turbo Motor

■ Poly or aluminum dome

■ Computer controlled timer

■ UV protected graphics

■ Filters – Four-bag system uses high performance, synthetic filtration media with 15 sq. ft. filtration area. Two easy-access service doors on rear

■ 1-1/2” dia. vac hose – high-flex, vinyl, crushable, 15 ft. long. Includes cuff and polyethylene hand tool

■ ¼” x 25’ Wire braid or coil hose with inline gauge

Specifications

■ 1.25 HP ‘Big Dog’ high output compressor

■ Brushed Stainless Steel Tank and Main Cabinet

■ Coin acceptor – mechanical

■ Electrical - 120 V ac, 25 amps

■ Mounting - One internal and two external lugs with security collars. Uses 3/8” bolts for secure installation.

■ Tank Dimensions - 18.5”dia. x 42”h

■ Unit Weight - Net 145 lbs. Ship weight 185 lbs.

■ Ships in carton/pallet: 67”h x 32”w x 31”d

■ Multi-coin acceptor

■ Lighted dome

■ Debris catcher

Options

■ Dome colors: red, orange, yellow, green, blue, white

■ Hose colors: red, orange, yellow, green, blue, white, gray, black Now available with our new air detail tool

and above par for wash results to reach maximum efficiency. Monitoring the equipment with daily and weekly checks are a must to prevent potential mishaps or out-of-control usage — water, chemistry, etc.

SAFETY AWARENESS FOR SLIPS

TRIPS AND FALLS

“Speaking from the standpoint of our systems only, if completely biodegradable chemicals are always used and routine maintenance followed, quarterly nutrients need to be added to the system, and an annual filter change is required,” Gibney says.

If you have multiple checking or savings accounts, consider consolidating to one of each, preferably at the same bank-more accounts mean higher odds of overdrafts. Especially troublesome are accounts with automated withdrawals or payments-easily overdrawn if no one is paying close attention. If there are lots of CDs, savings accounts and/ or moneymarket accounts at different institutions, some could be easily overlooked.

I

FINAL RESULTS

t only takes a moment, but a slip, trip, or fall at your business could have devastating and long-lasting consequences. Keeping your employees and clients safe isn’t just common sense, it’s a solid risk management practice. Did you know:

• Falls that stem from slipping and tripping are the second-most common cause of workplace injuries.

If maintained correctly, the final results provided by closed-loop carwashing should rival conventional wash quality, the NWI team states. The path to achieve this quality is not without some increased maintenance requirements and equipment costs. But, these factors should be weighed against the savings of reduced water and sewer costs to determine the feasibility and profitability of closed-loop operation.

• 20-30% of workplace falls lead to injuries like deep bruising, broken bones, or concussions.

• 15% of all workplace deaths are the result of slips, trips, and falls.

Ideally, a closed-loop wash is using completely biodegradable chemicals, operating a true restoration system that removes chemicals from the water and following the manufacturer’s required maintenance, Gibney concludes. If so, customers will not be able to tell any difference in wash quality compared to the use of fresh water.

Recognize the Hazards

There are plenty of ways that a slip, trip, or fall could occur at your business. Survey your workplace regularly — inside, outside, and around the operations for hazards. Use a checklist and follow up with frequent training and reminders for employees.

By freelance contributor, Jonathan Abrams, Professional Carwashing & Detailing .

Conduct a Job Hazard Analysis

FINANCIAL

Prepare Your Finances for an Emergency Handoff

Certain work may require a job hazard analysis to determine potential risks before they occur, including a safety evaluation of the employees who will be completing certain tasks, the tasks themselves, tools involved, and the work environment. This can help to develop standard operating procedures moving forward.

Could someone step in and successfully manage your financial affairs if you are unable to do so yourself? Of course, you could execute a "financial power of attorney'' designating someone as a "financial agent" to act on your behalf in financial matters if you're incapacitated. But just drafting that document with an attorney, which you should do, doesn't guarantee that this relative, friend or adviser will know what to do. The issue isn't so much whether he/ she lacks financial savvy-it's that figuring out someone else's finances on the fly is a massive challenge.

is especially on many people's minds now because of the coronavirus pandemic, but an incapacitating emergency could come up at any time. Here's how to prepare finances for an emergency handoff…

SIMPLIFY IN ADVANCE

credit card payments are among the most common missteps when someone takes over your finances. The more cards you use, the greater the odds that there will be a problem. Cut back to only two, if possible.

Stick with paper statements. It's perfectly fine for you to access your accounts online, but it's easy for someone else to overlook or be shut out of your online only accounts, which may be difficult to access. Bills and statements that arrive in the mail provide a wonderful fail-safe. That's true even if the financial agent doesn't live near you-your mail can be forwarded to that person by the post office or a trusted neighbor.

Take Action

Safe work practices, including the ones listed above, can include, but are not limited to:

• Providing adequate work-rest periods so employees stay alert and refreshed

DRAFT A ROAD MAP

• Having cleaning supplies on hand and cleaning spills immediately

• Maintaining well-lit facilities

Create a concise guide to your finances. Having all of your financial information in one place will save your designated agent a lot of time and greatly reduce the odds that something will be missed. Handwrite this list, or type and print it. But don't save it on your computer or send it via e-mail-that would increase the risk that this sensitive info could be stolen. Among the details to include...

• Following building codes

• Hanging up warning signs as needed

• Using correct tools, ladders, and protective gear for designated jobs

• Keeping walkways, entrances, and exits free of obstructions

Income sources. Note how each of your income streams arrives-pensions and Social Security payments often are direct-deposited into bank accounts, for example. If you

• Installing non-skid surfaces

• Encouraging employees to keep work areas clean

Grit Trap

Disposal Testing

• Waste testing that meets any landfill or disposal site requirements.

• Soil, water, waste and air testing.

e s t i n

Chris Ewert • (512) 891-7777 cewert@austin.rr.com 8127 Mesa Drive, #C-305 • Austin, TX 78759 www.integritytestingaustin.com

30+

Excellent

Coverage

Package

Special

Replacement Cost

CARWASH PROGRAM FEATURES

• Equipment Breakdown Coverage

• Crime Coverage - Theft of Money

• Sign Coverage

• Glass Coverage

• Choice of Deductibles Available

• Accounts Receivable

• Ordinance of Law

• Outdoor Property

• Money and Securities

• Valuable Papers and Records

• Newly Acquired or Constructed Property

• Hired and Non-Owned Auto Liability

OPTIONAL COVERAGES AVAILABLE

• Business Auto

• Garagekeepers Liability

• Workers Compensation

• Commercial Umbrella or Excess General Liability

• Flood

• Windstorm

• Builder's Risk

• Lessor's Risk

• Bonds

• Employment Practices Liability

• Cyber Liability

can attest to the exponential increase of technology inside facilities since the dawn of professional carwashing. From automated pay stations to modern wash media to effective drying systems, the pace of technical advancement has been astounding.

INDUSTRY UPDATES

washes depend on functional speed and accuracy, and these important factors are generated by the best integrated controller and management systems.

RB Hires New VP of Product Management

This continued development has created across-theboard change in the car care industry. Speed is king, and wash cycle speeds have surged as daily vehicle counts have climbed. But, this process of acceleration also ushered in the expectation of new services and improved wash results. Now, both tight timing and effective operation have become important for every wash cycle performed.

DRB has appointed April Bertram as its new vice president of product management. This strategic move underscores DRB’s dedication to innovation and helping customers maximize the performance of their car wash investments.

As VP, Bertram will play a pivotal role in shaping the future of DRB’s product portfolio throughout the entire product lifecycle. She will ensure DRB’s product vision, strategies, and roadmaps are deeply rooted in customer research and address critical customer needs.

“I am honored to join DRB and contribute to its legacy as the leader of vehicle care technology,” Bertram said. “I look forward to working with the talented team at DRB to develop and deliver products that not only meet but exceed our customers’ expectations.”

To maintain pace in this hyper-competitive market, every owner must stay current on the capabilities of today’s carwash control systems. Often called the “brain” of the modern carwash, these carwash controllers connect the different phases of automated operation. Wash equipment, business systems, HR functions and more communicate and share information. Only by learning about this technology and implementing industry best practices can a carwash owner hope to ensure dependable and profitable operation.

KEEP IT MOVING

The company also announced that Jason Wray has been appointed director of business development, and Shelly Eddy has been named director of strategic accounts.

Brian Bath with Innovative Control Systems notes that the newest carwash controllers allow vehicles to be processed faster than ever before. High-volume express

F

lagstop Car Wash Hires COO

Flagstop Car Wash, a leading express car wash brand in Richmond, VA, hired Spencer Rakes as its chief operating officer. Rakes will leverage his diverse, multi-site experience to execute strategic initiatives to provide premier guest experiences, increase operational efficiency, and seamlessly open new stores.

The list of ways a controller keeps a carwash moving is impressive. Model controllers across the industry have very efficient abilities that allow bumper-to-bumper washing while providing precise results. Bath points out that new controllers do this by allowing different types of automation, like raising the roller, to maintain a regular flow of vehicles.

The hiring strengthens Flagstop’s leadership team, supporting sustained growth as the company plans to reach more than 25 units by 2025.

Today, car-per-hour conveyor speeds currently vary in the industry — speeds of 150 cars per hour up to even 220 cars per hour are common across the express world, Bath reveals. The large tunnel properties where operators have 20-plus vacuum spaces have really pushed up speeds and profits across the board.

“We are thrilled to welcome Spencer to Flagstop,” said Jamie Nester, CEO of Flagstop. “His invaluable experience, especially within the fuel industry, is closely aligned with our commitment to our guests, and his depth of knowledge working with consumer- facing companies and management teams will be a key asset for our growing team.”

Rakes joins the team from Pilot, one of the largest operators of fuel and travel centers in North America, where he served as VP of operations and spearheaded the growth and performance of more than 800 locations throughout the country.

Overall, carwash tunnel controllers help operators dial in their profits and provide a clean, dry and shiny vehicle, according to Todd Davy, senior vice president of sales for DRB Systems. Other advances that modern technology allows are integration of a controller and a point-of-sale (POS) system. To this end, the controller communicates with the POS system to make sure every customer receives the wash services for which he or she paid.

Time-wasting and costly rewashes can become a problem if a vehicle receives the wrong services. Modern controllers work with other systems to address this issue.

Unmatched Performance.

Kleen-Rite Moves Into New Distribution Center

Kleen-Rite Corp. has announced the opening of a distribution center facility at a new location in Kansas City, MO. The new distribution center replaces the previous one and has more space to stock an expanded inventory selection and ship products faster in the region. It also offers more convenient physical access, making it easier for customers to pick up their products.

Kleen-Rite will no longer use the old location, so customers should take note of the new address. All correspondence and business matters for the Missouri region should be directed to: Kleen-Rite Corporation, 5121 E. Front Street, Kansas City, MO 64120.

El Car Wash Recognized as Fast-Growing Private Company

El Car Wash, a large and fast-growing carwash company in Florida, announced that it has ranked No. 632 on Inc. Magazine’s 2024 Inc. 5000 list.

El Car Wash’s recognition follows the company’s multi-year track record of remarkable growth and execution.

Between 2020 and 2023, El Car Wash has pursued a balance of new developments and strategic M&A resulting in a doubling of revenue every year for the past three years, transforming from a local business into a large, industry leader, stated the press release.

Today, El Car Wash has a leading brand spanning throughout Florida and into its second core market, Michigan.

The company is slated to open over 25 locations this year, has over 1,000 employees and anticipates operating more than 80 stores in the near future.

“We are excited to be recognized as one of the fastestgrowing private companies in America and expect the pace and quality of our growth to accelerate in the years ahead as a result of the industry-leading team and capabilities we have built over the years,” said Justin Landau and Geoff Karas, co-founders of El Car Wash. “We are extremely proud of how growth has translated into life-changing career opportunities for our team members and El Car Wash into a pillar within the communities where we operate.”

KKR To Buy $850-Million Stake In Quick Quack Car Wash

Solutions KKR & Co has agreed to buy a “significant” minority stake in Quick Quack Car Wash sources familiar with the deal said KKR would pay $850 million. Quick Quack’s founders and existing owner Seidler Equity Partners will remain invested in the Roseville, CA- based company.

Quick Quack, launched in 2004, has more than 230 locations across California, Texas, Arizona, Utah, and Colorado. KKR said its investment will help the company grow through marketing and expansion. Quick Quack will adopt a program to give equity in the company to its workforce, a strategy that KKR has implemented at several other portfolio companies.

from, when it should arrive and what to do if it doesn't arrive. Example: If you have a rental property, your tenants or property management company might send you paper checks each month.

DID YOU KNOW...

from, when it should arrive and what to do if it doesn't arrive. Example: If you have a rental property, your tenants or property management company might send you paper checks each month.

Recurring payments— including mortgage/rent, utilities, taxes (estimated income taxes and property taxes), insurance premiums… payments made to personal or household assistance providers… and other bills that recur on a regular basis. Search your checking account and credit card transactions histories to make sure you haven't missed any of these. For each listing, provide your account number, password/PIN and the company's contact phone number or website as well as a brief description of when and how it is paid. Indicate where you wire a check or have set up automatic payments from an account.

ive reasons not to use a safe-deposit box. Contents are not covered by FDIC insurance - that covers only checking and savings deposits, not goods stored in safe-deposit boxes. No damage or theft insurance - even if the bank burns to the ground, you’re on your own unless you insured your items independently. You have access only when the bank is open - if you need your items at other times, you’ll have to wait. They’re a hassle for your estate - your heirs and even your executor might have to jump through legal hoops to open the box. You will continually pay rent - depending on the size of the box, you might pay $15 to $150...year after year after year. Better: Purchase a high-quality home safe, and insure the items that you keep in it.

such as a friend or family member, to be

policy is behind in payments.

Bank, investment and credit card accounts. Include each institutions's name and contact phone number, account number and passwords/PINs.

Financial professionals you work with. This could include a tax preparer, estate attorney, financial planner, investment adviser and/or trust officer. Provide phone numbers and e-mail addresses. These pros might be able to help the agent answer questions about your finances— though likely only questions related to their specialties. addition to keeping this list with your plan, give it to loves ones so if all else fails, these people can piece together your financial activity.

Financial professionals you work with. This could include a tax preparer, estate attorney, financial planner, investment adviser and/or trust officer. Provide phone numbers and e-mail addresses. These pros might be able to help the agent answer questions about your finances— though likely only questions related to their specialties. In addition to keeping this list with your plan, give it to loves ones so if all else fails, these people can piece together your financial activity.

Any payments made annually or semiannually deserve special attention—the less often a recurring bill is paid, the greater the odds that your financial agent will overlook it when reviewing your finances. The is common with longterm-care insurance, home/auto insurance and property taxes. Highlight the dates these are due, and add a warning that this date is important. Example: A woman was in a rehab facility when her long-term-care policy's bill arrived. The deadline passed before she or her loved ones realized anything was amiss. The insurer fused to reinstate the policy.

Retirement lifestyle is better than expected for 30% of retirees surveyed. Over two-thirds of retirees say they are living the lifestyle they envisioned, even though more than half say their expenses are higher than they had expected. Thirty-five percent say travel, entertainment and leisure costs are higher than they anticipated, but almost four-fifths say they can spend money the way they want to, within reason.

ow to recover a deleted text mes sage. iPhone 16this feature is built right into the messaging app. From “Messages” select “Edit”... “Show Recently Deleted”... “Recover”... “Recover Message.” Older iPhones - if your phone has been backed up to iCloud, you can take the bold step of “erasing all content and settings” in the Settings -> General -> Reset menu and restoring the phone “from iCloud backup.” Be aware that anything that happened after the last backup will be lost. Android - if you’re not backed up to Google’s cloud, use a third-party app recovery service such as FonePaw (starting at $50 for one month), MobiKin Doctor for Android ($50 for one year) or SMS Backup & Restore (free).

Top 10 things that make people happy. A good night’s sleep...a sunny blue sky...summer...receiving praise or a compliment...booking a holiday... crying with laughter... getting a quiet moment to yourself...eating a favorite snack...a pet that is happy to see you... looking at old photographs. Also: 83% of people surveyed said they go out of their way to avoid negative stories that leave them emotionally drained.

Your personal information. Provide your full name, mailing address, email address and phone number(s), date of birth, Social Security number and mother's maiden name. If you were widowed within the past five years, include your late spouse's personal info, too. Photocopy your driver's license and health insurance/Medicare card and attach these to your financial guide.

PROVIDE FURTHER GUIDANCE

Confirm that your financial guide is understood and properly stored. When you hand your guide to your financial agent, ask him to read it in your presence so

Confirm that your financial guide is understood and properly stored. When you hand your guide to your financial agent, ask him to read it in your presence

Did You Know

Block/hide your iPhone number when making calls to contacts you don’t know. Dial *67 before the rest of the number when making a call this blocks your phone number from being displayed on Caller ID on both smartphones and landlines. Block your number by default go to “Settings,” tap “Phone” then “Show My Caller ID” to disable this. Note: Certain carriers, including Verizon and US Cellular, do not support this feature - you will need to use another method, such as calling your service provider and talking to customer service or technical support. Share your number for specific calls - if you blocked your Caller-ID function but want to share your number for a specific call, dial *82 before the number to make your phone number visible temporarily. Note: Blocking your number will not hide it if you call 911, 900 numbers or toll-free numbers.

Most sought-after transferable skills in today’s job market. Transferable skills are abilities and traits that can be applied to any job. It is especially good to highlight such skills on your resume if you are looking to change careers or getting back into the job market and don’t have work experience or recent experience in the field where you are applying. Today’s hot transferable skills: Communication... leadership... problem-solving...time management...

adaptability...teamwork and collaboration...critical thinking...attention to detail...organization...customer service...project management...negotiation to obtain mutually beneficial agreements...creativity...data analysis... emotional intelligence...networking within a company and with clients and industry contacts...research ability...conflict resolution...presentation ability...financial literacy.

ncome the IRS doesn’t tax. Gifts up to $18,000 this year. Inheritance- generally there is no tax, but if you inherit an income-generating asset, talk to an accountant about the tax implications. Life insurance payouts the immediate proceeds are tax-free, but income from interest earned on them may be taxable. Consult an accountant. Disability benefits including worker’s compensation, Social Security Disability Income and pension and disability payments to veterans from the VA. Roth IRA withdrawals-these must be qualified distributions, meaning that you must be at least 59½ years old and must have begun contributing to the account at least five years ago. Child support and alimony child support is not taxable... and for divorces made final on or after January 1, 2019, alimony is not taxable to the recipient. Note: Alimony paid under such an agreement can’t be deducted as an expense.

“Contact

- Doug Larson

John Arthur John P. Arthur Corp. Greensboro NC Mark

Robert Greene Car Wash Express, Inc. Darien GA Michael Griggs CarwashOS Las Vegas NV

Chris Hovinga Momentum Car Wash Specialists Charlotte NC

Chris Lawrence Coastal Express Conway SC Christopher & Randy Lawrence Coastal Express Conway SC

Ken Pelty Tommy Car Wash Systems Holland MI

Parul Shah LiveReach Media, Inc. Sunnyvale CA Whitney Wehring

James McClimond Freedom Printing & Apparel Las Vegas NV

Michael Van Wieren

Car Wash Systems Holland MI

More Throughput

Faster Line Speeds

We have taken specific measures in designing our equipment to perform exceptional at line speeds in excess of 160 cars per hour. Simply said, we clean at

Reliable

More Uptime

Designed to run... and stay running longer than the competition. We select premium components to ensure our customers are as successful as they can be.

Superior Quality

Reduce Your Re-wash %

Designed to clean... Better than any other! It is amazing to see how well we clean. See for yourself, take some time to visit several washes and compare. Experience the

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