a simple compliance solution
welcome to
L8guard
L8guard greatly reduces the administration overheads of processing low-use water outlet risk assessments whilst providing up-tothe minute statistical information and analysis. By replacing paper based systems such as log-books, L8guard provides a proactive instant audit trail helping to ensure ACOP L8, HTM 04-01 and HSG 274 compliance. The system is designed, hosted, supported and maintained by the team at Digital Missives Ltd.
about
L8guard L8guard is a web-based software system that enables you to fully manage the low-use water outlet flushing regimes across your entire estate. By working with departmental contacts, the system automatically generates risk assessment forms and tracks responses through to completion, escalating when necessary and providing a fully closed-loop audit trail. Users can easily complete the risk assessment form, either confirming that there are no low-use water outlets in their area or listing any outlets they have flushed. Faults or lack of access can be reported at the same time.
Existing users say it typically takes them under a minute to complete the assessment. The implementation process is simple: no installation is required and we populate the system for you with all building, room and contact details. Once implementation is complete, our support team continues to manage the relationship between users and the system by telephone and email. Administrators can access up to the minute compliance information via the central database and automatically receive daily, weekly and monthly performance reports.
how
L8guard works
Notifications L8guard automatically emails a notification to nominated personnel
Flushing Departments identify and flush any little used water outlets
Reporting L8guard automatically creates and distributes all performance graphs and reports
Compliancy
the
L8guard solution L8guard is used in a wide variety of environments and is suitable for the healthcare sector, education sector, public estates, commercial premises and sports facilities. It is fully scalable and can easily be configured to work within single premises or large, multi-site organisations.
in real-time providing an up-tothe-minute view of compliance. The system is supplied with over 30 predefined reports and charts, which are scheduled and distributed automatically and build into an extensive library, documenting compliance year after year.
Within hospitals, L8guard’s optional daily flushing module helps protect against pseudomonas aeruginosa in augmented care areas by reducing stagnation and ensuring water treatments are drawn through the water system.
The reports cover top-level strategic compliance information from across the whole organisation as well as providing detailed performance responses for specific areas.
To help keep things simple, L8guard collects all your flushing results
‘Super escalations’ can be set up to help quickly identify non-compliant areas and all completed flushing notifications are stored on-line for future reference.
L8guardPerformance Performance Chart - Legionella Twice Weekly Flushing July 2014 / June 2015 L8guard Chart - Legionella Twice Weekly Flushing Expected Returns
Missed Returns 761
741 ZERO RISK ASSESSMENTS RECORDED
800 750 700 650 600 550 500 450 400 350 300 250 200 150 100 50 0
Required Escalation
Submitted Returns
534
290 207
July
663
735
711
597
571
711
664 637
531
525
507
709
632 554
579
607
560
623
541
280
301 251
251 185 156
Aug.
748
746
173
138
140
107
Sept.
Oct.
Nov.
180
257
242 155
167
169
247
104
125
May.
June
96
Dec.
Jan.
Feb.
Mar.
204
154
Apr.
2015
2014
Legionella Flushing - 12 Month Summary Report Legionella Flushing - 12 Month Summary Report
Shows a percentage of returns submitted against the expected number (Returns Compliancy Index). Shows a percentage of returns submitted against the expected number (Returns Compliancy Index).
The higher the value, the better the compliancy performance of the department in any given month. The higher the value, the better the compliancy performance of the department in any given month. Department/Area Renal
88%
77%
100%
88%
100%
100% 100%
100%
100%
100%
100%
100%
Oncology
88%
100%
75%
88%
100%
100%
100%
100%
88% 100%
100%
100%
100%
100%
100% 100%
100%
100%
100%
100%
100%
100%
100%
75%
100%
100% 100% 100%
100% 100% 100% 100% 100% 77% 100% 100% 100%
88% 100% 100% 100% 100% 100% 100% 100% 100% 100%
Ward 1
11%
100%
75%
100%
88%
100%
100%
Theatres
77%
100%
87%
100%
100%
100%
100%
88% 100%
X-Ray
88%
100%
100%
100%
100%
100%
100%
88%
100%
Pathology
77%
100%
100%
ICU ITU Ward 5 Outpatients McAfee Ward Endoscopy Clinic 1 Clinic 2 Major Trauma Paediatrics Outpatients CRU
77% 88% 88% 77% 77% 77% 88% 77% 88% 0% 100% 55%
88% 100% 88% 100% 100% 88% 100% 66% 100% 0% 100% 77%
100% 100% 100% 100% 100% 87% 87% 87% 100% 0% 100% 87%
100% 100% 100% 88% 100% 100% 100% 100% 88% 100% 66% 100% 100%
100% 100% 75% 100% 100% 100% 100% 100% 100% 88% 88% 100% 50%
100% 100% 100%
88%
44%
87%
100%
88% 100% 100% 100% 100% 100% 44% 100% 44% 50% 100% 77% 100% 100% 100% 100% 100% 100% 55% 87% 100% 100% 100% 100% 77% 100% 100% 100% 100% 100% 66% 100% 77% 100% 100% 88% 87% 88% 100% 100% 100% 77%
88%
Dec.
Jan.
Feb.
Mar.
July
Pharmacy Children’s Ward
Apr.
May
June
100% 100% 100% 100% 88% 100% 100% 100% 100% 88%
87% 100% 100% 100% 87% 100%
100% 100% 100%
100%
100% 100% 100% 100% 100% 100% 100% 100%
Aug.
Sept.
Nov.
Oct.
100%
the
L8guard experience L8guard requires very little in the way of user training and is supplied with electronic manuals and on-line walk-through videos. Our support team is available both by telephone and email and manages the vast majority of information updates (such as change of department contacts) for you. We also monitor our users’ experience by means of an annual questionnaire, as shown below. Q1. How long does it take you to complete and submit a risk assessment?
39%
32%
12%
8%
9%
0-30 sec
30-60 sec
60-90 sec
90-120 sec
Longer
Q2. Do you find it easy to do?
96%
4%
Yes
No
Q3. Is it easier than the previous way you did it?
85%
15%
Yes
No
Q4. From 1 to 10 (10 being the highest) how do you rate the risk assessment as a work priority?
0%
2%
5%
6%
8%
6%
12%
21%
8%
32%
1
2
3
4
5
6
7
8
9
10
Q5. Do you understand the benefit of doing this?
95%
5%
Yes
No
‘It is extremely easy to use at the moment; don’t change it’
DM DIGITALMISSIVES simple software solutions
L8guard t: 0870 201 1512 e: enquiries@l8guard.co.uk w: l8guard.co.uk 2c St. James’ Terrace Selby York YO8 4HL