2020 Impact Report A year of transformation
Table of Contents
3-4 Perspectives
6 Community Outreach & Education
1
2
Letter from
Values and
Denise
Services
5 7
Our Strategy: Refuge, Hope, & Healing
What Shelterhouse clients, survivors, are saying.
8
9-10
11
Resale Shop
Financials
100 Men or More
12
13
14
Chefs for
Our new
Board of
Shelterhouse
facility
Shelterhouse
Thank you for a
transformational
Directors
year!
From Denise Berry
Executive Director Stepping into my new role as Executive Director, I have been overwhelmed by the resiliency of the people we serve
Photo courtesy of Katy Kildee,, Midland Daily News
If my reflection of 2020 had to be summed up in one word, I would choose Gratitude.
and the flexibility of Shelterhouse’s team. One story that really struck me shows the incredible empowering partnerships Shelterhouse team members take on with survivors as
First, I want to express gratitude for
they seek a life free from violence:
Janine and the countless donors, volunteers, and staff members who
Olivia* expressed the desire to get out
built Shelterhouse in Midland and
of her abusive relationship, but she
Gladwin Counties to the organization it
didn’t have a driver’s license and felt
is today. It’s hard to believe that
physically “stuck” as a result. Olivia’s
Shelterhouse started with community
advocate understood the impact that
members who were welcoming
getting her driver's license would have
survivors fleeing abuse into their
and they met up every Saturday for
homes.
driving lessons. In just a few short months, Olivia earned her driver's
Today? Because of the support of our community, we are able to welcome our
license and is now in a much healthier, much safer situation.
neighbors seeking refuge, along with their children and pets, into our beautiful, private, and safe facility.
On behalf of the survivors we serve, our team, and the Board of Directors, thank you for your tremendous
Not only was 2020 a year full of unforeseen challenges for our community, Shelterhouse underwent great transformations. In addition to
support. Together we are making our vision; an engaged community that cultivates and nurtures healthy relationships, into a reality.
moving into our new home in Midland on Waldo just before the pandemic, we
In gratitude, had to cancel our signature event, Chefs for Shelterhouse. But our community stepped up and despite not being able to have the event, they insisted that their sponsorship dollars still go towards Shelterhouse’s mission.
Denise Berry Executive Director
MISSION
VISION
Empowering survivors of domestic and sexual violence by providing refuge, hope, and healing.
An engaged community that cultivates and nurtures healthy relationships.
EMPOWERMENT PHILOSOPHY
VALUES
We believe in the inherent human right to self-determination, to safety, and to a life free from violence.
Impacting change with passion for what we do, integrity in how we do it, excellence in all we do, and respect for all.
SERVICES: We empower survivors of all ages, abilities, genders to achieve whole-person healing. 24/7 Crisis Help Line Shelter Basic needs assistance Medical forensic examinations Group therapy Overcoming Socioeconomic Disparities Individual counseling Help navigating the legal system and court advocacy Temporary, supportive housing** Permanent, supportive housing Mental & physical health guidance Mentorship Access to new opportunities Childcare for clients Parental support Pets assistance for clients Community education & awareness Transformative systems change throughout our community **Temporary supportive housing program launched in FY2021.
"My counselor is great. I can open up to her and talk to her about anything. She is teaching me great ways to deal and understand things and be able to accept they are a part of me and make me the strong woman I am today." Shelterhouse Client,
Survivor
Perspectives "The freedom, in my opinion, to be yourself and take the time and space you need to heal while also getting the help you need to succeed in life is the most helpful thing about the Shelterhouse for me." Shelterhouse Client,
Survivor
We moved into our new facility weeks earlier than planned, just days before Michigan shut down due to Covid-19. Our advocates and countless volunteers worked diligently to prepare the new facility for the families moving from the former shelter.
Upon arrival, the residents voiced their amazement and appreciation for the safety and
security
of
the
building,
not
to
mention
having
their
own
bathroom,
bedroom, kitchen, and dining area!
Since
those
initial
Waldo location. are
welcomed
families,
we
have
welcomed
numerous
survivors
to
our
We never grow tired of watching the faces of clients as they here.
These
reactions
often
include
how
safe
our
building
makes them feel - the comfort of having their own doors lock behind them to the
beauty of
their
new
surroundings.
Our new trauma informed facility really
provides a refuge where healing and hope prevail. We are so thankful.
- Robin L. Greiner, LLMSW Director of Housing and Crisis Response
Perspectives "I like how nice everyone is. I feel safe here. I like the privacy that I have. " Shelterhouse Client, teenager,
Survivor To say 2020 was a year we never expected is an understatement. Last March, when COVID-19 was knocking at our door and the “shelter in place” orders were being implemented, we rapidly pivoted.
In less than a week we were successfully
providing counseling and advocacy via telehealth.
A planned three-week move into
a new facility was condensed into four days, giving shelter residents the ability to shelter in place in their own units. safety
practices
survivors.
While
implemented, the
pandemic
and
New procedures were written, health and we
turned
carried our
on
world
doing
upside
our
down,
best
to
we
now
serve have
new practices that will be carried far into the future.
For a time of fear and the unknown, Shelterhouse created new approaches to client
service,
prevention,
and
shelter,
and
maintained
services that our community and survivors rely on.
the
comprehensive
Not only did we continue to
serve survivors, we placed a high priority on health and safety, strictly following CDC and
local
health
department
guidance,
updating
learned about exposure and transmission.
our
response
as
more
was
2020 was a transformational year,
and I am so appreciative of our team and the community’s support. Together, we can get through anything.
– Vicki Wakeman Director of Client & Community Advocacy
“I donate because I feel that there are folks that are experiencing a difficult time in their life and I would like to help them through it.” Paul Fancey, Shelterhouse Donor
"I volunteer because it’s my opportunity to show love and kindness to others for the many blessings I’ve received." Ranae Bunnelle, Shelterhouse Volunteer
Strategy In 1980, "more" began when we opened Long before we moved in to our new our first client services center, offering facility in Midland or expanded to shelter, crisis counseling, advocacy, court Gladwin County, a group of citizens accompaniment, education, therapy, & gathered and hatched a plan. support groups.
This plan became Shelterhouse & they We are able to do more because of our began facilitating temporary shelter for community. survivors in volunteers’ homes.
When survivors become empowered, But after a few short years, they empowerment is infused throughout our realized that temporary shelter was not community. enough - that "more" was needed.
When our community is empowered, It's not just about providing refuge more people cultivate and nurture we need to provide hope and healing. healthy relationships, which means more people live lives free of domestic and sexual violence.
66 adults and 65 children sought refuge in our shelter.
Refuge 4,742 safe nights were provided in shelter.
3,423 crisis helpline calls answered.
Hope
527 clients supported in preparing for court, with civil legal advocacy, criminal justice and court accompaniment.
7,429 hours of individual and group counseling.
Healing 736 adults and 274 children supported through non-residential services.
Community Outreach & Education Touchy
Subjects,
Underground Center,
Railroad
explores
violence
and
a
collaboration
and
Bay
topics
sexual
with
Area
Women's
surrounding
domestic
assault
in
conversation
as
part of the podcast's mission to spark dialogue and
change
topics
that
culture.
affect
Each
violence,
episode gender
explores
roles,
and
social norms in America.
The
show
has
over
3,600
downloads
in
494
cities and 44 counties.
Midland and Gladwin County Community Partnerships Our community partnerships
are made up of the courts, law
enforcement, health care, community and family foundations, the Department of Health and Human Services, the faith community, United Way, non-profit services, educators, and many more. Success goes beyond the four walls of Shelterhouse empowerment is infused throughout our community.
Our community education, outreach, and prevention programs were severely disrupted due to COVID-19. However, to ensure continued community engagement, our team flexed their creative muscles and engaged with community groups via distance-learning platforms, virtual presentations, live-streaming, social media campaigns, and other novel avenues. Despite the challenge, Shelterhouse was able to still provide educational programming.
Engaged
180
K-12 students in conversation on healthy relationships
Took part in
240
public awareness and community education opportunities
Every year, we survey clients to gain feedback about what we are doing well and where we can improve. Below are 2020 results.
95%
What Shelterhouse clients, survivors, are saying. I am much more equipped to navigate systems because I was able to trust my staff member and ask for help when I
said they now have more knowledge of healthy relationships
93% report having strategies for enhancing their safety
finally felt ready, which without them never would have taken place to begin with.
My daughter has received therapy services for about six months now, and has gained many skills in expressing her feelings as well as learning about changing what she can, and accepting what she cannot change. Our Therapist* has been a God-send
as a result of their work
for our family. My daughter is much happier and
with Shelterhouse
healthier now.
89% said their support system is now stronger
This is a wonderful place that provides the shelter and safety needed for women+ in this situation. The opportunities made available to us are life changing and more appreciated than could ever be put into words.
I am thankful for the consistency and availability I
100% would strongly recommend Shelterhouse's services to a friend
have received from my counselor. She* has been a blessing for my family and taken time to counsel all of us as we needed. She has never judged or made us feel like we needed to stop and find someone else. Due to her walking beside us we have tightened as a family and moved from the places we were stuck. We feel safer and secure now.
+ Shelterhouse serves all genders.
Where your purchases benefit
more than your style.
2020 started with some of the highest sales numbers the Shelterhouse Resale Shop has seen since opening over
$303,354
seven years ago. With the spring onset of the COVID-19 shutdown, however, it was a challenge for us in many ways. Closing our doors for three months meant more than just a loss in revenue for Shelterhouse’s mission, we also greatly
in sales to benefit Shelterhouse's empowering
missed our volunteers and connections in the community.
Although the year was filled with challenges, we also found new opportunities to expand our online sales of unique, vintage and designer items, with the support of community volunteers and our staff, we began to prepare for the Shelterhouse Outlet which opened in early 2021.
mission
Brittany Henne Director of Retail Operations
4,500+
3,175
community
hours were given by
members donated
over 400 volunteers
goods to re-sale at
to make the Resale
the Resale Shop
Shop possible
In 2020, the Midland Daily News Readers Choice voted the Resale Shop as GOLD, the community's first choice in Thrift/Second Hand Stores - Thank you!
100% of proceeds from
$350,000+
$13,821 worth of
the Resale Shop
worth of
merchandise
go to support the
merchandise was
helped survivors
services provided
donated
directly through
by Shelterhouse
vouchers
FINANCIALS REVENUE
Donors like you!
Grants
$1,355,689
Donations
$376,033
Contributions In Kind
$456,315
United Way
$236,450
Investment Income
$607,633
Other
$75,044
Total support & revenue
$3,107,164
Our local community!
Investment Income 19.6%
Grants United Way
43.6%
7.6%
Contributions In Kind 14.7%
Donations 12.1%
Other 2.4%
FINANCIALS EXPENSES Depreciation 4.2% Salaries and wages
Professional Fees
59.1%
9.8%
Specific Assistance 1.3%
Supplies 5.4%
Occupancy 6.4%
Taxes, fringe benefits 8.4%
Salaries and wages
$1,736,869
Taxes, fringe benefits Occupancy
$245,853 $187,737
Supplies
$159,508
Communications
$16,941
Specific Assistance
$37,612
Staff Development
$30,109
Transportation
$14,709
(less Fundraising)
$288,617
Professional Fees
$124,742
Depreciation
$77,474
Fundraising Other
$18,516
(less Fundraising)
Total Expenditures
$2,938,687
directly invested in
$1,404,065
comprehensive services for survivors of domestic violence
directly invested in
$767,559
comprehensive services for survivors of sexual assault
100 Men or More During challenging times incidents of assault and violence increase. So, the need and responsibility to help victims increases as well. Bill Schuette 100 Men or More Campaign Champion 2020 Brian Ames David Ardouin David Auckerman Bill Barker Dan Barnes Rod Bauer Joel Beeck Donald Blasy Brad Blasy Clifford Block Mark Bone Jim Borin David Born Ralph Brozzo Michael Bruzewski Dennis Buckler Alex Clark Sean Clark Kevin Collins Melvin Collins Gordon Cox Jim Cross James Cross Brian Cumberledge J. Dee Brooks Donald Deibert Anonymous Donor David Dunn Dale Emeott Michael Erickson
Michael Feider Thomas Fenske James Fisher Jim Fitterling Erick Forshee Jeffrey Fox Darryl Frickey Arthur Frock Michael Gavin Mike Giltrop Bob Goddard Lisa Gray Myron Greene Thomas H. Lane Scott Haines Michael Hayes Patrick Hobohm Geri Horsley Karl Ieuter Matthew Ivan Robert J. Dotson Pankaj Jandwani Anthony Jenkins David Jozwiak Bruce Kanuch David Kempsell Dave Kepler Chris Kok Dan Kozakiewicz Matt Laming
Leonard Lawry Alex Lee Brandon Lewis Jesse Lillard Rick Loose Carl Lovell Edward Lunt Jon Lynch Ryan Marra Russell Mathews Wallace Mayton Bob McAfee Robert Mckellar Ajay Middha John Moolenaar Terry Moore Rob Mortensen Craig Nelson Rick Ohle Paul Ouderkirk Eric Ouderkirk Richard Peterson Brian Pfeiffer Robert Plishka Steve Poole Keith Pretty James R Jenkins Brian Rang James Reif Gregg Reitz
Fred Rolf Phil Sarnacke Christopher Schalk Nick Schikorra Chris Schloemann Bill Schuette Charlie Schwedler Don Sheets Kevin Spencer Tony Stamas Roger Stowell Gordon Stryker David Summers John Swantek Peter Sykes Jacalyn Thayer Corey Thelen Thomas Trombley Rob Vallentine Kenneth Van Heel Jeff Wagner John Walter David Walton Richard White Michael Williams Richard Williams Jonathan Wreford
Due to COVID-19, we had to cancel our signature event. However, our community continued to stand with and support survivors. Thank you to our 2020 Chefs for Shelterhouse Sponsors who contributed to our empowering mission despite the event's cancelation.
$7,500 – Victory Over Violence Jim Fitterling and Alex Lee
$5,000+ – Shelter Three Rivers Corporation
$3,000+ – Counseling & Healing Deloitte
Cinthia and Mauro Gregorio Dow Chemical Employees’ Credit Union John & Vicky Walter Gavin and Associates Lisa and Howard Ungerleider Tri-Star Trust Bank Sofia and Ron Edmonds
$1,500+ – Advocacy & Empowerment Diane & Darryl Frickey
Chemical Bank, a Division of TCF
John and Julie Nosal
National Bank
Rebecca & Ward Bentley
Garber Managemet Group
Bill Schuette
Horizon Bank
Midland Oral Maxillofacial Surgery
Members First Credit Union
$500+ – Helpline & Hope Comerica Bank - Corp.
Wildfire Credit Union
Spence Brothers
Isabella Bank
GEI - G.E. Insulation Co.
King's Daughter's Assisted Living
Myron Greene
& Nursing Home
1st State Bank
Pat Zimmerman
Yeo & Yeo
Kenneth Van Heel
Ayre Rhinehart Realtors
Ieuter Insurance Group
Christy Plishka
David Parrillo
Pat Withrow
Emilee Thornton
Woody's/International Engineering
Todd Draves
& Manufacturing
Servinski Sod Service
Stafford Ballroom
Aristocut Salon and Spa
Our new
2500 Waldo Ave
facility
Midland, MI 48642
where we
more
can do
Our new facility allows us to serve three-times
more.
group counseling. Thank you to our donors for making the vision of a
and provide
clients in shelter
more comprehensive services, such as individual and
new facility, trauma-informed facility into a reality.
Benefactors
Guardian
The Charles J. Strosacker Foundation
Three Rivers Corporation
The Dow Corning Foundation Rollin M. Gerstacker Foundation
Champions
The Towsley Foundation
The Alden and Vada Dow
The Herbert H. and Grace A. Dow
Family Foundation
Foundation
Jim & Anita Jenkins
The Dow Chemical Company Foundation
Mary Currie
Hemlock Semiconductor Operations LLC Fisher Companies
Leaders
Sue Ann Scheddel Trust
Midland 100 Club
Don & Angela Sheets
Memorial Presbyterian Church
David & Cady Ramaker
Donald Slattery & Diane Postler-Slattery
Dave & Patti Kepler
Ron & Sofie Edmonds
Howard & Lisa Ungerleider
William & Linda Stavropoulos
Jim Fitterling & Alex Lee
Advocates St. John's Episcopal Church 100 Men Campaign 2019
Early & Kay Crawford Bill & Berta Gebo
Mainstreet Ventures INC.
Eleanor Butcher Janine & Paul Ouderkirk
Tri-Star Trust Bank
Duncan & Kathryn Stuart Jay Pinney & Lydia Watson-Pinney
Friends Steven & Tracy Perry
Randy Sosolik Drew Talbott
Chris Wihelm &
Bob & Tawny Nelb Michael & Jenny Bruzewski
Diane Brown Wilhelm
Tzu-Chi Kuo Mike & Rose Hickey
John & Mary Gorte
W.D. and A. Swan Brian & Lissa Ames
John & Pat Zimmerman
Snow Machines, Inc. Doug & Pam Koehlinger
Christopher & Vicki Wakeman
ABC Contractors Mary Neely
David & Lisa Jozwiak
ZOE Club Garrett & Monica DeWyse
Larry Jacobs
First United Methodist Church Mike & Nena Meath
Rafe & Nicole Ward
United Church of Christ Paul & Kristi Kline
Douglas & Ann Ward
Trinity Lutheran Church Robert & Paula Summers
Carole Adams
Bullock Creek High School Dow Chemical Employees' Credit Union
Martel Thompson
Student Council
Thank you for a transformational year. Shelterhouse would not be possible without our community.
The people of Midland and Gladwin Counties make Shelterhouse possible - from the in-kind donor who brings by boxes of food and clothing for our clients, to the teacher who connects her students with our Outreach program so they can learn about healthy relationships,
Photo courtesy of Katy Kildee,, Midland Daily News
to the person who shares our crisis hotline number with a friend
Midland Office & Shelter
in need.
2500 Waldo Ave Midland, MI 48642
2020 was a transformative year to say the least - and we would
Gladwin Office
not have been able to do it
234 West Cedar St.
without you.
Gladwin, Michigan 48624
Thank you, Midland and Gladwin
www.shelerhousemidland.org
Counties, for supporting Shelterhouse's mission and
Facebook @SheltHouse
empowering survivors.
Instagram @ShelterhouseMidland LinkedIn @Shelterhouse
*Names removed or changed throughout
info@shelterhousemidland.org
report to protect anonymity.
877-216-6383 HELP IS AVAILABLE 24/7/365. You will always be able to reach a real, live person who can help you
Shelterhouse is partially funded through the Michigan Domestic and Sexual Violence Prevention and Treatment Board
with whatever you are going through.
(MDSVPTB), by the Department of Community Health (Crime Victims Services Commission - the Victims of Crime Act Grant), and the United Ways of Midland and Gladwin counties
