Shelterhouse
Impact Report
2020 / 2021
A year of hope & healing
Table of Contents From the desk of the Executive Director. . . . . 4 Sexual Assault Nurse Examinations . . . . . . . . . 6 Shelterhouse Resale Shop . . . . . . . . . . . . . . . . . . . 7 Refuge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Hope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Healing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 What
survivors are saying . . . . . . . . . . . . . . . . . . . . 11
Financials: Revenue . . . . . . . . . . . . . . . . . . . . . . . . 12
Financials: Expenses . . . . . . . . . . . . . . . . . . . . . . . . 13 Shelterhouse for Chefs & Survivors . . . . . . . . . 14 100 Men and More . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
From the desk of the Executive Director Hope isn’t a wish one makes, hope is an action word. When hope is provided, movement is encouraged and even the smallest step taken forward opens a new world of possibilities to a brighter, better future. Shelterhouse is a beacon of hope within our community. We do not exist alone as an organization, rather, it is our community’s enduring support, endless commitment, and compassion for survivors that gives life to the “hope” of our mission statement: refuge, hope, and healing. Empowerment is the long-term goal of our services. As an organization that has been around for 45 years, it is an absolute gift to hear directly from survivors about the wholistic impact that Shelterhouse has had on their lives. I have had the honor of hearing stories from many of our donors who have memories of their time at Shelterhouse. Children who spent time playing outside at the M-20 location, now grown into adults, who want to give back to support other parents going through what their parent went through with them. Community members who are engaged philanthropically locally, who find the experience of giving back to be a continuation of their healing journey with Shelterhouse. These stories are a gift. They speak directly to the amazing foundation our community has laid and the legacy we continue to build together as we work with brave survivors. In 2020-2021, 193 children and adults stayed in Shelter, nearly a 50% year-over-year increase. While this increase may indicate an increased rate of domestic violence and sexual assault in our community, I believe it is also reflective of the growing awareness about who we serve. Our new home on Waldo Ave. was designed with survivors of all ages, genders, sexual orientations, and abilities in mind. Survivors' pets are welcome, too. Considering this intentional expansion in who we can serve in the emergency shelter, more individuals and families who need refuge are able to receive it. This is hope in action, a result of our community-wide effort to empower all survivors of domestic violence and sexual assault. Last year, our hotline received 4,818 calls – an average of 13-14 calls each day. Each call is answered by a trained, compassionate, non-judgmental member of our team. These calls range from survivors needing immediate support, to community members who are asking for advice on how to best support their friend in need. Healing relationships focus on creating a space where balance and harmony exist so that the healing process will be supported. When the action of hope is partnered with a community that seeks to cultivate healthy relationships, survivors become empowered and empowerment is infused throughout our entire community. I am grateful for the Shelterhouse team and our community. The refuge, hope, and healing that is provided is truly transformational.
Denise M. Berry Executive Director
MISSION Empowering survivors of domestic and sexual violence by providing refuge, hope, and healing.
VISION An engaged community that cultivates and nurtures healthy relationships.
EMPOWERMENT PHILOSOPHY We believe in the inherent human right to selfdetermination, to safety, and to a life free from violence.
SERVICES We empower survivors of all ages, abilities, and genders to achieve wholeperson healing. 24/7 Crisis Help Line Shelter Basic needs assistance Medical forensic examinations Group therapy Overcoming socioeconomic disparities Individual counseling Help navigating the legal system and court advocacy Temporary supportive housing Permanent supportive housing Mental & physical health guidance Mentorship Access to new opportunities Child support for clients while receiving services Parental support Pet assistance for clients Community education & awareness Transformative systems change throughout our community
VALUES Impacting change with passion for what we do, integrity in how we do it, excellence in all we do, and respect for all.
SANE Sexual Assault Nurse Examinations
The Sexual Assault Nurse Examination (SANE) program is a 24/7 comprehensive program that provides support and care to survivors of sexual assault of all ages. The medical staff and advocates are specially trained in providing holistic care that addresses both the physical and psychological needs that follow an assault. The examination is done in a manner that gives power and control back to the survivor. The survivor can choose as few or as many of our services as they wish. A SANE exam by specially trained medical providers is essential from both a legal and a personal standpoint because it helps preserve evidence while also facilitating a survivor’s healing. The compassionate care provided by our medical providers can help a survivor through the trying times that follow an assault and reduce the adverse effects on their health & well-being from the assault. The focus is on identifying and treating injuries as well as prevention of sexually transmitted infections and pregnancy. The survivor also has the option of having physical evidence collected while the exam is being done to assist in the legal process. When individuals experience sexual assault, they may sustain more than physical injuries - trauma also affects short and long-term mental health. The sexual assault advocate is by the survivor’s side for the entire process from start to finish. They offer support, explain the process, and assist the survivor on the road to healing. The sexual assault advocate also provides continued support and helps with navigating the legal system long after the SANE examination is complete. All survivors deserve to have control and feel safe in their bodies. I am grateful to get to support the SANE program and help survivors regain their sense of control & safety. - Lorie Ladziak-Thivierge, RN, BSN, SANE-A SANE Services Coordinator
343 78
calls pertaining to sexual assault answered
SANE exams requested and given
Where your purchases benefit
more
than your style.
Through utilizing our communities’ donations to the fullest extent, the Shelterhouse Resale Shop and Outlet were able to enhance sustainability for Shelterhouse's programs and services for its 8th year. Community members gave over half a million unique donations over the last year. Our donors provided amazing items that we were able to repurpose by selling to our neighbors through three locations, including our eBay store. Not only have we grown to sell almost 200,000 items at the Shelterhouse Resale Shop, we have expanded our efforts in creating a healthy environmental footprint by opening The Shelterhouse Outlet in January of 2021. The Shelterhouse Outlet has created a channel for bulk pricing and furniture sales. Utilizing a weigh and pay model has allowed us to sell 25 tons of merchandise that would have ended up in landfills. We also sold over 800 furniture items that we were previously unable to accept as donations. By expanding our donation capacity with the opening of the Shelterhouse Outlet, we now accept a plethora of items: from children’s, women’s, and men's clothing to bicycles, armoires, and lawnmowers. One of the critical aspects to this change was the generous donation of our forklift from Michigan Sugar, which allowed us to handle over 300,000 pounds of merchandise quickly and safely. Our staff was critical in their commitment to our changing structure and provided outstanding service to clients, shoppers, volunteers, and donors. One of our great successes is the ability to provide a unique shopping experience for our clients. In 2020-21, Shelterhouse clients were able to purchase over $14,000 in clothing and housewares at no cost to them. We are excited to continue to offer this fantastic way to empower survivors. - Brittany Henne, Director of Retail Operations
25 tons
of items were sold in the Outlet's first year
Over $14,000
in clothing and housewares directly given to survivors to help them start fresh
Refuge The Residential Staff cultivated community through several challenges this past year, demonstrating our commitment to serving survivors. We added a dedicated residential therapist to increase accessibility to individual therapy, family therapy, TREM group therapy (Trauma Recovery & Empowerment), and virtual therapy, allowing for uninterrupted services when COVID-19 numbers increased. We created a resource library to further empower clients moving into secure housing. This library outlines the community support services available to them, such as cell phones, internet, and more. With our state of the art trauma-informed facility, we are able to safely welcome survivors of all ages, genders, abilities, and their pets into shelter. Their pets are able to stay in the unit with them, providing additional support and peace of mind. Each unit has a separate HVAC system that keeps allergens contained. I feel blessed to get to provide survivors with safe refuge and to work with an intentional and resilient team who continues to support clients' unique needs on their journey through hope, refuge, and healing. - Michele Gunkelman, Director of Housing & Crisis Response
6,928
safe nights in shelter provided
97
adults served in shelter
96
children served in shelter
47
Pets served in shelter
Hope
Safety planning can provide an immeasurable amount of hope for survivors in an abusive situation and I am proud of all the support we can offer them. When speaking with clients, I get to know them and develop a deeper understanding of their specific needs. Every client’s situation is different, and flexibility and adaptability on our part is key. Some survivors I work with have fears of their assailant picking their children up of from school without their knowing, concerns that their abuser is tracking their phones and monitoring their technology, or worries that their home is no longer a safe place to stay. We work with survivors to figure out what we need to do to help them establish a sense of safety. My clients often ask me what is available to legally protect them. I help them understand their rights, such as the difference between a no-contact bond condition and a PPO (personal protective order) and we work together to figure out what is best for them. If they are very concerned about their immediate safety, we often talk about what coming into shelter looks like. Survivors tend to ask if their children and pets can come with them into shelter. They are often worried about their kids and how coming into shelter will feel, and if their kids can stay in the same school. They also tend to want to know what support looks like while they are living in shelter – from how physically safe the shelter is to if there is therapy available. I am so grateful that I can confidently respond, "yes," to all of these questions. Being able to offer safe shelter that is comfortable and realistic for their needs adds an immeasurable amount of hope and helps them see a pathway out of danger and feel grounded in the fact that they are not alone. I have had so many clients share that the first night after they arrive in shelter is also one of the first nights that they have had a restful night’s sleep in years. The relief that they share is palpable. I feel proud of our work when we can customize our services to each individual's needs. To me, this is huge. It is everything when it comes to empowering survivors.
4,818
crisis hotline calls answered
620
instances of supporting survivors with safety planning
-Maureen Barney-McGuire, Gladwin County Court Advocate
Healing Intersections, a new group launched in 2021, aims to be a safer place for all LGBTQ+ folks who have had trauma due to domestic violence or sexual assault. The name Intersections is based on the work of Kimberlé Crenshaw. Intersections acknowledges the intersections of a person's identity and how they relate to the whole self. This is important when helping with trauma. Intersections is a place for healing support that recognizes a person's whole self and their identities. Intersections began in late 2021 and the initial response has been positive. Teens and adults have their own meeting. With the pandemic some sessions were virtual while others were in person. Topics included how to deal with being LGBTQ+ in school, ways to better support each other, and ways to ground one's self when feeling overwhelmed. Moreover, folks have shared their stories and supported one another. Intersections is working to provide education and increase empathy so all can help each other. Intersections is currently the only group in the Great Lakes Bay Region working to support LGBTQ+ survivors of domestic violence and sexual assault. This group has been an important safe space for local LGBTQ+ youth. Intersections has become a safer space to talk about their struggles and ways they can advocate for themselves. We look forward to growing Intersections. Group members have expressed hope and plan to become more active in our community by volunteering and being more visible. The group plans on sharing stories, learning skills for dealing with trauma, and learning different ways to help each other. I am grateful to get to work with such an incredible group. - Amy McDonald, Director of Counseling Services
5 , 0 6 7 hours 3 8 3 hours
of individual counseling &
of group counseling provided
What Shelterhouse clients, , are saying
survivors
What is most helpful about coming to Shelterhouse? "The Level of support in every aspect of life-community resource room available 24/7, advocates available anytime day or night. Help is close to any area needed or resources if Shelterhouse cannot assist. The advocate support here is EVERYTHING and are always available to talk through trauma. My advocate helps me in ways even close family never has."
- survivor
"Knowing you are not alone, that there are people who truly care if you are okay. Knowing that someone can simply say "what can we do to help" and mean it."
- survivor
"I think it has been helpful to come to a place that offers a living situation that is similar to living in an apartment. I am very thankful to be able to cook in my room for my kids and to feel like we are home and not sharing a community kitchen all of the time."
- survivor
100%
Would strongly recommend Shelterhouse's services to a friend
97%
have more knowledge of healthy relationships
94%
feel they are better able to achieve their personal goals
revenue
Financials: u! o y e k i l s r o n o D Grants
$1,547,385 Donations $342,932 Contributions In Kind $447,931 United Way $238,989 Investment Income $1,002,771 Other $3,669 Total support & revenue $3,583,677
Our local community!
Investment Income Investment Income (Loss) 28% 28%
Grants Grants 43.2%
United Way 6.7%
43.2%
United Way 6.7%
Contributions In Kind Contributions In Kind 12.5% 12.5%
Other 0.1%
Donations Other .01% 9.6%
expenses
Financials: Depreciation
Professional Fees
Depreciation 5.4% 5.4%
Professional 7.2% Fees 7.2%
Salaries and wages 55.8%
Specific Assistance Specific5.2% Assistance 5.2%
Supplies Supplies 4.2% 4.2% Salaries and wages 55.8%
Occupancy 10.6% Occupancy
10.6% Taxes, fringe benefits 8.4%
Taxes, fringe benefits 8.4%
Salaries and wages Taxes, fringe benefits Occupancy Supplies Communications Specific Assistance Staff Development Transportation (less Fundraising)
Professional Fees Depreciation Fundraising Other
$1,839,008 $277,311 $350,933 $136,923 $9,055 $172,030 $30,186 $6,598 $235,827 $178,998 $19,750 $40,565
(less Fundraising)
Total Expenditures
$3,297,457
Shelterhousers for
o v i v r u s f e h C &S
Gratitude Partners Midland Ford Lincoln
Gavin & Associates
Three Rivers Corporation
Tri-Star Trust Bank
Businesses & Organizations Neuman Family Charitable Fund
Blasy Electric, Inc.
Michigan Sugar
Midland Area Community Foundation
CPI Fluid Engineering
Horizon Bank
Isabella Bank
Wildfire Credit Union
Garber Management Group
Woody's-International Engineering & Manufacturing
Hynes Family Donor Advised Fund
Community Members Lynn
Andrews
Linneaus & Phae
Dorman
Rebecca
Litherland
David
Ramaker
Ashley
Anne
Mary Ann
Dostal
Tom L.
Ludington
Kenneth
Randall
Clyde
Babcock
Todd
Draves
Jon
Lynch
Mary
Reitz
Alison
Baldree
Pedro
Figueroa
Scott
Marquiss
Lisa
Schneider
Rebecca
Bentley
Jim
Fitterling
Patricia
Martin
Paul
Schroll
Denise
Berry
Cara
Glaze
Mark
Maxwell
Blanche
Stark
Clifford
Block
Alison
Goethe
Wallace
Mayton
Linda
Stavropoulos
Donald
Boys
Jimmy
Greene
PJ
McDonald
Roger
Stowell
Sara Jacobs
Carter
Mary
Griffore
Mike
McGaugh
Jill Sirrine
Strouse
Lisa
Cashbaugh-Sanchez
Michele
Gunkelman
Ignacio
Molina
Lisa
Ungerleider
Brenda
Cesaretti
Ted
High
Janae
Newland
Rob
Vallentine
Jason & Claire
Claire
Sally
Hoffman
Nancy
Nickerson
John
Walter
Dick & Sue
Clemmer
Karen
Holbrook
Linda
Owen
David
Warren
Kay
Crawford
Lisa
Jozwiak
Sharla
Paolucci
Karen
Weber
Donald & Cynthia
Cynthia
Tracey
Kempsell
Stephanie
Pereira
Allison
Wilcox
Michael
Dalton
Mark
Klopfenstein
Marjorie
Phillips
Richard
Williams
Donald
Deibert
Steven
Koehler
Pauline
Pittsley
Robert
Winters
Elizabeth
DeWyse
Sara
Kuch
Christy
Plishka
Lori
Zimmerman
Joy
Diller-Fair
Lance
Lewis
Dolores
Porte
Diego
Donoso
Carly
Lillard
Jeffrey
Provenzano
When
survivors become empowered,
our
whole community flourishes.
PASTOR WALLY MAYTON, 2021 100 MEN AND MORE CHAMPION
"The premise is simple. We identify our neighbors. We extend hands and hearts. We build relationships. We experience a community of wholeness and healing." Suzanne K.
Adams
Floyd
Andrick
Clyde
Babcock
Jeremy
Balcirak
David
Baldree
Paul
Barbeau
Bill
Barker
Joel
Beeck
Bill
Betts
Brad
Blasy
Clifford
Block
Mark
Bone
Jim
Borin
Donald
Boys
J. Dee
Brooks
Ralph
Brozzo
Michael
Bruzewski
Dennis
Buckler
Kerry & Colin
Buell
Dick & Sue
Clemmer
Kevin
Collins
Melvin
Collins
Gordon
Cox
Linneaus & Phaw
Myron
Greene
Brian
Pfeiffer
Gregg
Gregg
Rich
Poupard
William
Greiner
Pat
Price
Scott
Haines
Jeffrey
Provenzano
Matt
Hansen
Tyler
Rainey
Michael
Hickey
Alex
Rapanos
Robert
Hobohm
James
Reif
Virginia & Carl
Hoffman
Michael
Reuter
Dennis & Barbara
Hurley
Phil
Sarnacke
Sandra
Huyck
Christopher
Schalk
Karl
Ieuter
Michael
Schaller
Matthew
Ivan
Chris
Schloemann
Douglas
Jackson
Martin
Severance
Pankaj
Jandwani
Richard
Shadrach
James R.
Jenkins
John
Shaffer
Lisa
Jozwiak
Kevin
Shaughnessy
Lisa
Jozwiak
Donald
Sheets
Richard
Juday
Brandon
Smith
Bruce
Kanuch
Steve D.
Socha
David
Kempsell
Earl
Soules
Kevin
Kendrick
Kevin
Spencer
Dave
Kepler
William
Stavropoulos
Thomas
Kollig
Matthew
Stein
Dorman
Michael
LaFore
Roger
Stowell
Greg
Dorrien
Matt
Laming
Duncan
Stuart
Robert J.
Dotson
Thomas H.
Lane
Jordan
Summers
Dan
Duke
Linda
Lauderbach
John
Swantek
David
Dunn
Leonard
Lawry
Bartley
Terrill
Michael
Dutot
Lawrence
Levy
Jack
Tigner
Dale
Emeott
Lance
Lewis
Thomas
Trombley
Mike
Erickson
Carl
Lovell
Howard
Ungerleider
Paul
Fancey
Ryan
Marra
Rob
Vallentine
Michael
Feider
Bradley
Martin
David
Vercellino
Matthew
Felan
Wallace
Mayton
Jeff
Wagner
Jim
Fitterling
Renee
Meger
John
Walter
Jeffrey
Fox
Robert & Carol
Miller
Rafe
Ward
Darryl
Frickey
Adam
Moneypenny
Gerald & Sally
Wasserman
Arthur
Frock
Terry
Moore
Richard
White
Michael
Gavin
David
Morrison
Richard
Williams
Robert
Genovese
David
Newcomb
Mike
Wilson
Ohle
John & Jo
Winchester
Paul
Witt
Alan
Getzin
Rick
Anirban
Ghose
Jean
Ott
Mike
Giltrop
David
Parrillo
877-216-6383 HELP IS AVAILABLE 24/7/365. You will always be able to reach a real, live person who can help you with whatever you are going through.
Thank you for a year filled with hope & healing
Shelterhouse would not be possible without the loving support from our communities.
Midland Office & Shelter 2500 Waldo Ave Midland, MI 48642 Gladwin Office 234 West Cedar St. Gladwin, Michigan 48624 www.shelerhousemidland.org Facebook @SheltHouse Instagram @ShelterhouseMidland LinkedIn @Shelterhouse info@shelterhousemidland.org
Shelterhouse is partially funded through the Michigan Domestic and Sexual Violence Prevention and Treatment Board (MDSVPTB), by the Department of Community Health (Crime Victims Services Commission - the Victims of Crime Act Grant), and the United Ways of Midland and Gladwin counties
The people of Midland and Gladwin Counties make Shelterhouse possible - from the in-kind donor who brings by new pajamas and homemade blankets for our clients, to the club member who invites us to join a meeting to speak about our services, to the person who believes their friend is in need and connects them with our hotline number. 2020-21 was a year filled with hope and healing and we are so grateful for you and the bravery of survivors who are transforming their lives. Thank you, Midland and Gladwin Counties, for joining us in our mission to empower survivors and our vision of a community that cultivates healthy relationships.
